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PEDULI LINDUNGI: How to download, install and register in the Health APP to travel to/through Indonesia

PeduliLindungi, a smartphone app made up of two Indonesian words, Peduli which means to care, and Lindungi which means to protect, is created by the Indonesian Government specifically for COVID-19 pandemic. The application was initially used to control and track positive COVID cases but it developed over time to become an important and must-have application for Indonesians as well as foreigners in the country, especially in terms of traveling. By keeping the app active on the smartphone and using the scanning feature, it is able to track which flight you take, which establishments you visit, and more. In addition, it can your COVID-19 vaccination certificate as well as any COVID-19 test results you take either using RT-PCR method or rapid antigen test.

Steps to follow to use the new mobile application needed to travel to/through Indonesia

Within PeduliLindungi, there is a special feature called eHAC, short for electronic-Health Alert Card. It is used specifically to create a QR code that you must do before taking flights, whether they are international to/from Indonesia or between regions within Indonesia. Below we will explain how to register to fly to Indonesia with EHAC.

Download the PeduliLindungi app

From the App Store on Iphone or Play Store on Android phones, you will need to download the application called PeduliLindungi

App permissions

When you open the app, the first thing that will come out is the request for permission to use the location. You must allow it for the proper functioning of the application.

App notifications

When you open the app for the first time, you will see a prompt asking for permission to use your location. You must allow it so the app can work properly. There will be another prompt that asks your permission to allow the app to send notifications. You are free to choose.

About the app

In the next screen, you will see information regarding the purpose of the app. The first page mentions that it helps the government in monitoring the spread of COVID-19 and therefore control it. Tap on the Next button to continue.

On this page, it mentions that you can see COVID-19 spread zones including their severity, and the app will notify you when you are within a zone with high case of COVID-19. Helping the Government to detect Covid19 cases and therefore control it.

On this page, it mentions that you can see COVID-19 spread zones including their severity, and the app will notify you when you are within a zone with high case of COVID-19.

On this page, it mentions that through the app, you are able to make appointments with healthcare practitioners for virtual consultations, as well as register for vaccination.

Risk zone notification

On this page, it mentions that the app requires camera and storage access in order to scan QR codes and to save your vaccination certification in the phone.

Mulai/Get Started > > Starts

Here you will need to make sure that it is in English. Otherwise, press the button at the top right to change the language to English.

By pressing the “language” button, you can choose the English language. Then press the Close button.

Saya Setuju/I Agree > I agree. A prompt will show up to ask your agreement to terms & conditions of using the app and its privacy policy. Check the tick box, and tap on “I Agree” to continue.

Register in the app

This home screen “Login” is to access or register, for those who register for the first time, they must click on the bottom-right, in the blue letters where it says “Daftar or Register”

This “Daftar o Register” registration screen has two ways to register: using an Indonesian phone number or an “Email” email. You must click on the email option and where it says “Full Name” put your Name and Surname and in “Email” put your email. Then check the “I agree” box and press the “register” button.

Then you must check the inbox of the email you indicated in the previous step and put here the 6 activation numbers of the account that have been sent to you. Then press “verify”

Application features

This is the interface of the main screen (Home) where you can see from top to bottom the following functionalities:

• Home: Beginning
• Where it says Hi (and its Name): Account [To change the profile picture, etc]
• Scan QR code: Scan of the QR Code of the place where you are going to enter. This if you will use it when you go to some places like supermarkets, shopping centers, hotels or even some tourist places
• Vaccine Certificate: To activate the vaccination certificate, for now it is only valid for Indonesians or residents in Indonesia. Tourists must have the vaccination certificate printed on paper.
• Covid-19 Test Results: Here will appear the results of the Antigen / PCR Test (Hasil Test Covid-19) For now it only serves for those registered with a NIK number, which is only accessed if you are local or resident.
• Electronic Helath Alert Card (e-HAC). Which is the most important thing and you will need to fill in before taking the flight to Indonesia or between local flights in Indonesia.
• Check in History: Diary of visits you have recently made where you have scanned the QR code
• Travel Regulation: Travel information (Not usually very up-to-date)
• More: By clicking on More, other options come out such as:

Telemedicine: It will put you in touch with Doctors online applications.

Healthcare Facility: Hospitals

Covid-19 Statistic: Statistics of Covid19 cases

Vaccinations: Places to be able to vaccinate, only for Locals and residents.

Pressing the EHAC Button will open this screen with 3 options. Notice that in the upper right is the option to choose Language (Language) there choose “English”.

To create the new QR Code you must press “Create e-HAC”.

Here you can choose between creating a QR for an international flight (flying to Indonesia from another country) or a domestic flight (flights within the country).

When you click on International flight you will see this screen

Here you must put all your personal data and press save (SAVE)

Here your name will appear, if you travel with children, you can put them in the part that says “add dependents” Then click next (Berikutnya)

On this page we will put both the destination information (you can simply put the address of the first hotel where you will stay), also the flight (you can put the flight with which you arrive in Jakarta) and the seat number where you will be on the plane, and then click next: (Berikutnya).

On this screen you must declare where you did the PCR Test and upload it to the application, as well as indicate in which countries you have been in the last 14 days and if you have any symptoms of Covid, if you do not have, simply press the word none. “none.”

Final confirmation screen to get the QR code. If all is well, press the button that says: next to get the Ehac card “NEXT TO GET E-HAC CARD”

This is the card, and by pressing the card you will get the QR Code.

QR code, you can save it in image to scan it on arrival at your destination

In the “Home” menu, you can press EHAC again and then press My Ehac to see the e-HAC created previously again.

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Article author

Born in Valencia (Spain), his professional career has always revolved around the tourism sector. He studied tourism degree and later specialized in digital tourism marketing.

After working in various travel agencies. In 2018, he was a beneficiary of an Indonesian government scholarship to study at one of the most prestigious universities in the country. After specializing in the destination and having traveled and lived in various areas of Indonesia, he joined our team in early 2020.

Fernando is passionate about surfing and extreme sports. He’s the first to sign up for a trip, always looking for new adventures!

SHARE THE POST WITH FRIENDS

The app does not let me change language into english. I press for english, but nothing happens.

How can I add member to my profile?

Hi Jay, since few days ago foreigners dont need to use this app any more. Safe travels!

Hi cometoindonesia,

I’m currently researching about traveling to Bali in June! I’ve read multiple sources online that seem to say the app is still mandatory? Could you provide any links to where it’s stated that you don’t need the app to travel anymore as a foreigner? Thank you!

Hello, does travelling to bintan by ferry (travel next week) need to download this PeduliLindungi app?

I have downloaded this app. NO WHERE DO I SEE THE WORD eHAC!!!

I managed to download app, completed information and got confirmation of my account and that my vaccine proof was accepted. Logged out of the app and now unable to log back in via either mobile or email address!! Says “unknown user” so tried to Register again but won’t allow me to do that either!!! Any suggestions?

The described App is not available anymore for apple users. The new app (you will get forward automatically) is SATUSEHAT. The most bad programming i have seen in my life (and i am from IT-Business)… you are completely unable to create a user account in it. Only fault messages, nothing more… How can a government makes the entry to their country dependent at a not running software? Seems Indonesia will loose a lot of tourists actually coz the new App is still mandatory… So all tourists have to cancel their vacations in Indonesia till the app is running….excuse my sarcasm , but this is definitely not a good acting… the support out the App is not reacting at all to.

hi, i can’t get though uploading my certs. what is the best way to do it. I can upload my 3th dose, but can’t find my first dose cert. Any way to go around it?

Hi Fernando, It is no longer necessary to upload covid certificates to the app. It is only mandatory to have the app installed on the mobile and create a user. Have a good trip!

Makasih!:-)

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PeduliLindungi App Accommodates Foreign-Issued Vaccination Cardholders

The workflow to obtain a VNI verification card for foreign vaccine card holders. (Source: Ministry of Health YouTube)

Ministry of Health has launched a new feature in the PeduliLindungi Covid-19 tracking application to facilitate verification for Indonesian citizens (WNI) and foreign nationals (WNA) who receive COVID-19 vaccinations abroad.

“Today, we will introduce how Indonesian citizens and then, later on, foreigners can access PeduliLindungi application even though their vaccine certificates are not obtained in Indonesia,” said Chief Digital Transformation Officer of Ministry of Health Setiaji in a press statement, Tuesday (14/09).

According to Setiaji, the foreign-issued vaccination cardholders can register to vaccineln.dto.kemkes.go.id  for verification.

The procedure for obtaining the Non-Indonesia Vaccination Verification (VNI) Card is as follows:

• Registration

Foreigners or Indonesian citizens who are vaccinated abroad can access the vaccineln.dto.kemkes.go.id page, then register themselves and apply for certificate verification.

• Verification

Ministry of Health will verify the vaccination data for Indonesian citizens, while for foreigners, the data will be verified by their respective embassies.

Verification results will be sent via e-mail. “After being verified, the results will be confirmed via email registered on the website, approximately in a maximum of three working days,” he said.

The Indonesian citizens or foreigners concerned must register and log into the PeduliLindungi application to check the vaccination status and obtain a VNI verification card.

“It must be claimed, go to PeduliLindungi to complete or claim a vaccine certificate. It will appear after the data is verified,” said Setiaji.

Foreigners and Indonesian citizens concerned can use the PeduliLindungi application to scan QR codes at various public places, such as malls, airports, and others.

Setiaji expressed hope that with this feature, the foreign-issued vaccination cardholders can use the PeduliLindungi application to access public facilities. (UN)   (FI/MMB)

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• Have a complete Covid-19 vaccine* (full dose) to be quarantine-free.
• Download and register on the PeduliLindungi App
• Bring a Covid-19 vaccine certificate document (physical/digital).
• International eHAC is not required as long as you register in the PeduliLindung App.
• 2 weeks (14 days) after your dose of accepted single-dose vaccine (Johnson & Johnson)
• 2 weeks (14 days) after your dose of an accepted 2-dose vaccine (Pfizer, Moderna, Sinovac, AstraZeneca, and Sinopharm)
• NO, IF you have been fully vaccinated 14 days before departure
• YES, IF you have not received the vaccine or incomplete dose 14 days before departure, you need to undergo quarantine for a 5x24 hour.

Upon arrival in Indonesia, international travelers, both Indonesian citizens and foreigners who are eligible to enter Indonesia or those who have completed their quarantine period, will get a temporary GREENstatus for 30 days in the PeduliLindungi app With that status, you can travel domestically in Indonesia for 30 days. However,you are still required to comply with health protocols and travel regulations that apply in the country, including filling out a domestic e-HAC in the PeduliLindungi application before traveling.

International travelers, both Indonesian citizens and foreigners, who wish to change their green status from temporary into permanent are required to submit non-Indonesian vaccine certificates (VNI) through PeduliLindungi App. After the verification is approved, you will get permanent GREEN status and be eligible to travel domestically. However, you are still required to comply with health protocols and travel regulations that apply in the country including filling out a domestic eHAC in the PeduliLindungi application before traveling.

• If you have no COVID-19 symptoms and body temperature is below 37.5 degrees Celsius, you are eligible to continue your trip with temporary green status for 30 days in the PeduliLindungi website or application.
• If you show COVID-19 symptoms or have a body temperature above 37.5 degrees Celsius, then you have to do RT-PCR test at the airport/port and wait for the result in the hotel.
• If you are tested positive but have no symptoms or experience mild symptoms, then you are required to do isolation or get treatment at a hotel or centralized isolation facilities provided by the government (for Indonesian citizens).
• If you have moderate or severe symptoms and/or with uncontrolled comorbidities, then you are required to do isolation or get treatment at a COVID-19 referral hospital with a time period according to the doctor's recommendations.

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Starting Saturday, August 28, 2021, the PeduliLindungi application is a travel requirement for land, sea, air, and rail transportation. Previously, this application was a requirement for air transportation travel last July.

Budi Karya Sumadi, Minister of Transportation (Menhub) asked all related parties to prepare themselves, both in terms of systems and procedures, so that the PeduliLindungi application can run well.

“Socialization must be carried out properly so that there are no people who are confused by this new rule. At the beginning of the application of this application, I asked the officers at the transportation nodes to help people who use transportation services who are still not aware of this rule,” SAID BUDI AS QUOTED FROM LIPUTAN6.COM.

The benefits of the PeduliLindungi application include being able to help officers ensure the process of digitally validating health documents at transportation nodes. So it can be safer, faster, easier, and more practical.

In addition, with this application, physical contact is minimized because you don’t have to carry physical documents of Covid-19 test results or vaccination cards. And free from falsification of swab test results both PCR or Antigen.

As additional information, during the extension period of PPKM, level 4 until 1 starting from August 24 to 30, travel requirements during the extension period of PPKM still refer to the SE Task Force for Handling Covid-19 No. 17 of 2021 concerning Provisions for Travel of Domestic People during the Corona Virus Disease 2019 Pandemic and SE No. 18 of 2021 concerning International Travel Health Protocols during the Covid-19 Pandemic.

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PeduliLindungi to become requirement for international travel

• September 16, 2021 20:28 GMT+700

Translator: Asep Firmansyah, Fadhli R Editor: Suharto Copyright © ANTARA 2021

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How to Submit Your Overseas Vaccination Data to PeduliLindungi

A few months ago, an Indonesian citizen who got vaccinated abroad was denied entry to a Jakarta mall because her vaccination record had not been uploaded to PeduliLindungi. If you also got your COVID-19 vaccine overseas, rest assured you won’t experience the same problem. Now you can register your vaccine card to the contact-tracing app with the Kartu Verifikasi Vaksinasi Non-Indonesia (VNI) or Non-Indonesian Vaccination Verification Card feature.

To learn more about Kartu Verifikasi VNI and how to get yours, make sure to read this article all the way through!

Vaccination Required for Travelers Entering Indonesia

In accordance with Surat Edaran Nomor 85 Tahun 2021, Indonesian citizens and foreigners arriving from abroad are required to show a vaccine card or certificate as proof of being fully vaccinated against COVID-19. Proof of vaccination must be written in English and can be in physical or digital form. Travelers must then register their vaccine card or certificate to the Ministry of Health.

If they have not been vaccinated, international travelers will be vaccinated at their respective quarantine location after their second RT-PCR test comes back negative.

About Kartu Verifikasi VNI

Kartu Verifikasi VNI is a feature in the PeduliLindungi app for Indonesian citizens and foreigners who received their COVID-19 vaccine abroad. It acknowledges that the holder has been vaccinated and contains the holder’s name, NIK (Single Identity Number) or passport number, and number of doses received.

Although it looks similar to the Indonesian-issued vaccine certificate, Kartu Verifikasi VNI is not a vaccine certificate. However, this feature allows those vaccinated abroad to access public facilities by using the PeduliLindungi app in the same way vaccine cards do.

How to Get Kartu Verifikasi VNI

To apply for Kartu Verifikasi VNI, prepare the following documents first:

Indonesian citizens:

Foreign nationals:

After that, follow these steps to apply for verification:

Applications submitted by Indonesian citizens will be verified by the Ministry of Health, while those submitted by foreigners with a diplomatic clearance will be the Ministry of Foreign Affairs’ authority. Meanwhile, verification for foreigners with a residence permit is still being finalized by the Ministry of Health and the Ministry of Foreign Affairs.

Scan QR Codes Easily with Traveloka App

The PeduliLindungi app is required to enter various public places, such as malls, cafes, and tourist attractions. Simply scan the QR code at the entrance to check in, and you are good to go.

What if your phone storage is full and you can't download PeduliLindungi? No need to worry, you can still access its features with other applications, including Traveloka. Here's how to scan a PeduliLindungi QR code with your Traveloka App:

Make sure you have updated your Traveloka App to the latest version!

Getting your Kartu Verifikasi VNI is as simple as it sounds. You can apply for it while still abroad so you can access public facilities immediately after the quarantine. What are you waiting for? Submit your overseas vaccination data to PeduliLindungi now!

“Alur Verifikasi Vaksinasi Bagi WNI dan WNA yang Divaksinasi di Luar Negeri.” 2021. Sehat Negeriku. September 14, 2021. https://sehatnegeriku.kemkes.go.id/baca/rilis-media/20210914/3338476/alur-verifikasi-vaksinasi-bagi-wni-dan-wna-yang-divaksinasi-di-luar-negeri/.

Gunadha, Reza, and Aulia Hafisa. 2021. “Viral Curhatan WNI Tak Diperbolehkan Masuk Mal Karena Vaksin di Luar Negeri.” Suara.com. August 13, 2021. https://www.suara.com/news/2021/08/13/170444/viral-curhatan-wni-tak-diperbolehkan-masuk-mal-karena-vaksin-di-luar-negeri?page=all.

“PeduliLindungi Dapat Digunakan Pemegang Kartu Vaksin Luar Negeri.” 2021. Kominfo. September 14, 2021. https://www.kominfo.go.id/content/detail/36952/pedulilindungi-dapat-digunakan-pemegang-kartu-vaksin-luar-negeri/0/berita.

“Surat Edaran Nomor 85 Tahun 2021 tentang Petunjuk Pelaksanaan Perjalanan Internasional dengan Transportasi Udara pada Masa Pandemi Corona Virus Disease 2019 (Covid-19).” 2021. https://jdih.dephub.go.id/assets/uudocs/SE/2021/SE_85_TAHUN_2021.pdf.

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PeduliLindungi: Trains and Planes Can be Booked Without App in October

The government has introduced a policy for people who cannot access the PeduliLindungi application and want to travel by plane or train, starting in October.

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Exercise a high degree of caution in Indonesia overall due to security risks.

Higher levels apply in some areas.

Indonesia (PDF 699.19 KB)

Asia (PDF 2.21 MB)

Local emergency contacts

Fire services, ambulance and rescue services, medical emergencies.

Call 110 or 112.

Tourist Police, Bali

Call (+0361) 759 687.

Tourist Police, Jakarta

Call (+201) 526 4073.

Advice levels

Exercise a high degree of caution in Indonesia overall.

Reconsider your need to travel to the provinces of Papua (Papua), Papua Highlands (Papua Pegunungan), Central Papua (Papua Tengah) and South Papua (Papua Selatan).

Reconsider your need to travel  to the provinces of Papua, Papua Pegunungan, Papua Tengah and Papua Selatan due to the risk of serious security incidents or demonstrations that may turn violent.

• There's an ongoing risk of terrorist attack in Indonesia. Be alert to possible threats. Take official warnings seriously and follow the advice of local authorities. Popular tourist areas may be the target of terrorist attacks.
• Public protests and events that draw large groups of people occur regularly and can turn violent with little notice. Expect traffic delays and restricted access to locations if there are protests. Avoid protests and demonstrations and monitor local media for the latest updates.
• Many of Indonesia's volcanoes are active and can erupt without warning. Adhere to exclusion zones around volcanoes, which can change at short notice, and follow the advice of local authorities. Domestic and international flights can be disrupted. Monitor Indonesia's  Volcano Observatory Notice  for the latest volcanic activity (Bahasa Indonesia and English),  Global Disaster Alert and Coordination System  and the  Volcanic Ash Advisory Centre  for updates. 
• There's been tension, including demonstrations and violence, in certain towns in the provinces of Papua,   Papua Pegunungan, Papua Tengah and Papua Selatan in recent years. Armed groups have stated that they're targeting foreigners, including Australians. Our ability to provide consular support in these provinces is limited. Armed groups have shot at aircraft, including commercial planes, in remote airports in Papua Pegunungan and Papua Tengah provinces.
• Petty and violent crime occurs in Indonesia. Opportunistic crime, such as pickpocketing occurs. Drinks may be spiked or mixed with toxic substances. Crimes involving taxis and taxi drivers occur. Solo women are at higher risk. Be alert in taxis, public transport, crowds, bars and nightclubs.
• Legal disputes over real estate are common, including in Bali. Before entering into an agreement or providing financial details, do your research and get legal advice.
• Natural disasters such as severe weather, floods, landslides, earthquakes, volcanic eruptions and tsunamis occur regularly. Weather conditions can change quickly during the wet season (October – April). Regularly check weather reports, monitor media and speak to your travel provider before continuing with planned activities. Follow the advice of local authorities.
• When undertaking adventure activities, ensure that functioning safety equipment is available, that you have travel insurance and that your policy covers you for these activities.

Full travel advice: Safety

• The standard of medical facilities in Indonesia is generally lower than in Australia. Many regional hospitals only provide basic facilities.
• Some medications, including prescription medications, drugs for attention deficit hyperactivity disorder (ADHD), all cannabis-based products including medicinal cannabis, cannabis-based oils and creams, hemp-based products, CBD, THC, hash and edibles, are illegal in Indonesia. Harsh penalties, such as arrest and jail time, can apply even if you have a prescription. Make sure your  medication is legal in Indonesia .
• Purchasing prescription medication online or over the counter in Indonesia without an Indonesian prescription is illegal. Ensure you provide a valid prescription from an Indonesian doctor before purchasing prescription medication and confirm that it's accepted by the seller before your purchase.

Full travel advice: Health

• Indonesia has revised its criminal code, which includes penalties for cohabitation and sex outside of marriage. These revisions will not come into force until January 2026.
• Penalties for drug offences include heavy fines, long prison sentences and the death penalty. Police target tourist destinations. 
• Some medications are illegal in Indonesia. Harsh penalties can apply even if you have a prescription. It is also illegal to purchase prescription medications online or over the counter without an Indonesian prescription. Ensure you have a valid Indonesian prescription. See ' Health '.

The death penalty exists for some crimes in Indonesia.

• Standards of dress and behaviour are conservative in many parts of Indonesia. Learn about local customs. Take care not to offend.
• Aceh province upholds aspects of sharia law. Sharia law applies to everyone, including travellers. Inform yourself about the laws, and be careful not to offend or break local laws. If in doubt, seek local advice.

Full travel advice: Local laws

• The Bali Provincial Government has introduced a new tourist levy of IDR 150,000 per person to foreign tourists entering Bali. The tourist levy is separate from the e-Visa on Arrival or the Visa on Arrival. Cashless payments can be made online prior to travel or on arrival at designated payment counters at Bali's airport and seaport. See the  Bali Provincial Government's  official website and  FAQs  for further information.
• If you're travelling to Indonesia for tourism, official government duties or business meetings, you can  apply for an e-Visa on Arrival (e-VOA)  online at least 48 hours before your travel to Indonesia. This also applies if you're transiting through Indonesia at international airports, seaports and land crossings. You can get a Visa on Arrival (VOA) at some international airports, seaports or land crossings.
• To apply for the e-VOA or VOA, you must have an ordinary (non-emergency) passport with at least 6 months of validity from the date you plan to enter (we also recommend having at least 6 months of passport validity from the date you plan to leave Indonesia, to avoid any issues for your departure or onward travel) and a return or onward flight booking to another country.
• You may need to apply for a visa in advance to enter Indonesia for purposes not covered by the e-VOA or VOA. Check the latest entry requirements with your travel provider or an  Embassy or Consulate of Indonesia  before travel. Entry, exit and transit conditions can change at short notice. Monitor media for the latest updates. 
• You'll be required to complete an  e-customs declaration  for arrival. You can complete this within 3 days of departure to Indonesia.
• Travel requirements may change at short notice, including travel to Bali and Jakarta by air, land or sea. Contact your travel provider and monitor media for up-to-date details.

Full travel advice: Travel

Local contacts

• The Consular Services Charter tells you what the Australian Government can and can't do to help when you're overseas.
• For consular help, contact the Australian Embassy, Jakarta , the Australian Consulate-General, Bali , the Australian Consulate-General, Makassar or the Australian Consulate-General, Surabaya .
• To stay up to date with local information, follow the Embassy's social media accounts.

Full travel advice: Local contacts

Full advice

The terrorist threat in Indonesia is ongoing. Attacks could happen anywhere and anytime. This includes places that foreigners visit.

Be alert to possible threats. Take official warnings seriously and follow the advice of local authorities. Remain respectful of religious and local customs.

Indonesian authorities continue to investigate and disrupt terrorist groups in Indonesia, including Bali.

Terrorist attacks are motivated by extreme beliefs. Both local grievances as well as events in other parts of the world could motivate extremists in Indonesia towards violence.

Recent terrorist attacks

In December 2022, an explosion occurred at a police station in Bandung, Jawa Barat, killing 2 and injuring 11.

In March 2021, 2 suicide bombers attacked a church in Makassar, injuring dozens.

In the past, police have said that terrorist suspects remain at large and may seek Western targets.

Indonesian security agencies continue to conduct operations against terrorist groups.

Terrorists in Indonesia may carry out small-scale violent attacks with little or no warning.

Be alert in places of worship, especially during periods of religious significance.

Terrorists have targeted places of worship in:

As well as places of worship, other possible targets by terrorists include:

• Indonesian government facilities, premises and symbols associated with the Indonesian Government
• police stations and checkpoints
• bars, nightclubs, cafes and restaurants
• cinemas and theatres
• shopping centres, public transport and transport hubs
• airports and airlines
• clubs, including sporting clubs
• tourist areas and attractions, tour buses and tour groups
• outdoor recreation events

Supporters have committed additional acts of violence in response to high-profile extremists being detained or killed.

To protect yourself during a terrorist attack:

• leave the area as soon as it's safe
• follow the advice of local authorities
• don't gather in a group after an attack
• don't gather in a group if you're evacuated from a building

Security remains at a high level at:

• the Australian Embassy in Jakarta
• the Consulates-General in Bali, Makassar and Surabaya

More information:

Civil unrest and political tension

Most events are announced before they happen; however, protests may occur with little or no notice.

Protests and events are often held near major government buildings and embassies in Jakarta, including the Australian Embassy.

Protests may also occur at any of Australia's Consulates-General in Surabaya, Bali and Makassar, at government buildings, or the offices of international organisations in Indonesia.

You can expect traffic delays and restricted access to locations if there are protests.

Phone or email ahead for an appointment before going to the Embassy or the Consulates-General (see  Local contacts ).

Demonstrations and acts of violence can happen when courts try and sentence extremists.

Conflict between different communities can sometimes occur, including in the provinces of Papua, Papua Pegunungan, Papua Tengah and Papua Selatan. Our ability to provide consular support in these provinces is limited.

Local violence can also be directed at minority groups in other parts of Indonesia, including in Java.

If you're found to endanger security or public order, you may be prosecuted under Indonesia's Immigration laws, which may result in imprisonment or deportation.

To protect yourself from possible violence:

• avoid protests and demonstrations
• monitor local media for the latest security updates
• plan your activities to avoid potential unrest on significant dates
• be prepared to change your travel plans
• Demonstrations and civil unrest

Armed conflict

The provinces of Papua, Papua Pegunungan, Papua Tengah and Papua Selatan experience regular violent clashes involving armed groups, civilians, Indonesian police, and the military. Armed groups have stated that they are targeting foreigners, including Australians. Our ability to provide consular support in these provinces is limited.

Many people have been killed and injured in clashes. This includes members of security forces, armed groups and civilians. Violent attacks have occurred in several areas of these provinces, including in and around Jayapura. There's a risk of more attacks.

On 23 February 2023, a riot broke out in Wamena, Papua Pegunungan, when a crowd attacked Indonesian security personnel following the arrest of two people accused of child kidnapping. 12 civilians and rioters were killed.

Violent attacks have occurred around the Freeport Mine in Papua Tengah.

Armed groups have:

• taken a New Zealand pilot hostage in Paro, Papua Pegunungan
• shot at aircraft, including commercial planes, at Beoga airport in Pupua Tengah province and Nop Goliat Dekai airport in Papua Pegunungan province. 
• killed people in attacks, including one Australian
• attacked vehicles using the road between Grasberg and Timika
• killed people in violent attacks in Puncak Jaya District, Papua Tengah
• more attacks are possible and could target infrastructure and national institutions.

A range of crimes, including violent crime, occur in Indonesia. Crimes can happen in popular tourist locations in Bali.

To protect yourself from crime:

• be aware of your surroundings
• be alert in crowds
• understand the potential crime risks

Theft, robbery  and bag and phone snatching have occurred. These crimes can sometimes involve violence. Opportunistic crime such as pickpocketing occurs.

Be careful of thieves:

• on motorcycles targeting pedestrians
• in upmarket shopping malls
• in crowded public transport
• at traffic lights targeting people in stopped cars
• at bars and nightclubs
• when entering accommodation, including villas in Bali

Keep bags and valuables out of sight in vehicles.

If you're travelling on foot, walk:

• on footpaths
• away from the curb
• with your bag held away from traffic

Sexual assault

If you're a victim of sexual assault :

• get immediate medical assistance. If you have any doubts about seeking medical assistance after a sexual assault, contact your nearest Australian Embassy or Consulate in Indonesia (see  Local contacts ) as quickly as possible.
• make a full statement to local police, in person, so they can conduct a criminal investigation. You may wish to seek consular help before you visit the police station. Contact your nearest Australian Embassy or Consulate (see  Local contacts ).

Local police can only investigate a crime after you've left Indonesia if you've reported it.

Your sworn statement, or statements by witnesses, can be used as evidence in criminal court proceedings.

You don't always need to be in Indonesia for trial. Neither do witnesses who live outside of Indonesia.

Counselling support

Should you wish to speak to a counsellor, you can call the 24-hour Consular Emergency Centre on +61 2 6261 3305 or contact your nearest Australian Embassy or Consulate (see  Local contacts ). They can connect you to counselling hotlines and services.

• Reducing the risk of sexual assault

Bars and nightclubs

Be alert in bars and nightclubs. Drink-spiking and snatching of valuables may occur if you're not alert.

Drinks may be contaminated with drugs or toxic substances. See  Health .

Don't leave your food or drinks unattended.

Never accept drinks, food, gum, cigarettes, vapes or e-cigarettes from people you've just met.

• Partying safely

Credit card and ATM fraud

Credit card, online banking and ATM fraud occurs in Indonesia.

Check your bank statements.

Make sure your bank doesn't block your cards. Tell your bank you'll be visiting Indonesia.

Never let your card out of your sight. This includes when you pay in restaurants.

Shield your PIN from sight.

Some vendors install hidden cameras and use card skimmers.

Don’t click on unknown links in WhatsApp or mobile phone text messages, particularly if your phone is linked to mobile banking.

Use ATMs at controlled and secure places, such as:

• shopping centres

Scams and confidence tricks

Beware of scams and confidence tricks.

Only exchange money at authorised money changers. Authorised money changers can also be found on the  Bali Foreign Exchange website . Unauthorised money changers have been known to scam foreign tourists in Bali and elsewhere.

All types of gambling are illegal in Indonesia.

Australians have lost large sums of money in card game scams run by organised gambling gangs, particularly in Bali. See Local laws

Some tourists have been robbed or planted with drugs after taking new acquaintances back to their hotel rooms. In some cases, their drinks were spiked.

Legal disputes over the purchase of real estate are common, including in Bali, involving:

• holiday clubs and resorts
• timeshare schemes

Before entering into an agreement or providing financial details:

• thoroughly research the proposal
• get legal advice and know your rights, especially before you sign any documents

Using taxis

Only use licensed official metered taxis. Crimes involving unregistered taxis include:

• taxis departing before the passenger can take their baggage from the vehicle
• taxi drivers robbing or temporarily holding passengers, including in urban areas
• taxi drivers forcing passengers to withdraw money at ATMs before releasing them

Lone female travellers are at higher risk of crime.

If you're in an incident involving a taxi, leave the taxi and the immediate area if it's safe to do so.

To protect yourself from overcharging and scams:

• only travel in licensed taxis with signage, a "taxi" roof sign and meters working
• ensure the driver's identification card is visible
• book via your phone, on an official taxi company mobile app, from inside an airport, or at stands at major hotels

See Travel .

Cyber security

You may be at risk of cyber-based threats during overseas travel to any country. Digital identity theft is a growing concern. Your devices and personal data can be compromised, especially if you're connecting to Wi-Fi, using or connecting to shared or public computers, or to Bluetooth.

Social media can also be risky in destinations where there are social or political tensions, or laws that may seem unreasonable by Australian standards. Travellers have been arrested for things they have said on social media. Don't comment on local or political events on your social media.

• Cyber security when travelling overseas

Kidnapping occurs across the world with political, ideological and criminal motives. Foreigners, including Australians, have been kidnapped overseas while travelling. Kidnaps can happen anywhere, anytime, including destinations that are typically at lower risk. 

On 7 February 2023, a New Zealand pilot was taken hostage by an armed group in Paro, Papua Pegunungan.

The Australian Government's longstanding policy is that it doesn't make payments or concessions to kidnappers.

Adventure activities

Many businesses don't follow safety and maintenance standards. This includes transport and tour operators, water sports providers, hotels, restaurants and shops.

It may affect adventure activities, such as:

• bungee jumping
• scuba diving and snorkelling 
• chairlift or gondola rides

In the past, Australians have been seriously injured or died while participating in adventure activities. If you require intensive care medical treatment, emergency surgery or medical evacuation. The Australian Government won't pay for these costs.

If you plan to do an adventure activity :

• check if your travel insurance policy covers it
• ask about safety, search and rescue procedures
• ask about and insist on minimum safety requirements
• always use available safety gear, such as life jackets or seatbelts
• check with your travel provider on vessel capacity limits before embarking on sea, land or air travel
• check weather and ocean conditions, and whether the vessel has had any mechanical issues, on the day and before continuing with water activities or sea travel
• check where the nearest medical facilities are

If proper safety equipment isn't available or you're unsure of the provider's safety or maintenance procedures, use another provider.

Trekking and climbing

Some mountain treks suit only experienced climbers. Travel with a guide and check the level of difficulty beforehand.

Many trekking options may be on or around an active volcano. Many of Indonesia's volcanoes are active and can erupt without warning. Volcanic and seismic activity may continue for some time. Adhere to exclusion zones around volcanoes, which can change at short notice, and follow the advice of local authorities. If you're planning to travel to an area near an active volcano, check with local authorities before climbing and check:

• Bureau of Meteorology  Volcanic Ash Advisory Centre  
• MAGMA Indonesia  (Bahasa Indonesia) for daily updates on status and alert levels
• National Disaster Management Authority (BNPB)  (Bahasa Indonesia)
• Global Disaster Alert and Coordination System

Swimming safety

People have drowned in coastal areas, including in Bali, due to rough seas, strong currents, or from swimming, snorkelling or scuba diving in areas where there is frequent passage of boats, resulting in collisions.

Local beach rescue services may not be of the same standard as in Australia.

Saltwater crocodiles are in rivers throughout Indonesia. Avoid swimming around river estuaries and seek local advice in other locations. 

If you plan to spend time in or on the water:

• regularly check weather reports as sea conditions can change rapidly
• take warnings seriously
• check media and local sources for information about potential dangers
• speak to your travel provider about safety equipment and weather conditions before continuing with planned activities
• take a friend or family member with you when you undertake swimming or water activities
• be careful when swimming, snorkelling or scuba diving near motor-powered boats or where there is frequent passage of boats
• ensure you have travel insurance and that your policy covers you for planned activities

Ensure you have travel insurance and that your policy covers you for planned activities.

Climate and natural disasters

Indonesia experiences natural disasters and severe weather , including:

• landslides and mudslides
• volcanic eruptions
• earthquakes
• storms resulting in turbulent sea conditions
• tsunamis and high wave events

If there's a natural disaster or severe weather:

• always carry your passport in a waterproof bag
• keep in contact with family and friends
• check the media and local sources for information
• don't undertake sea, land or air travel if it's not safe to do so
• Indonesian Meteorology, Climatology and Geophysics Agency (BMKG)  (English and Bahasa Indonesia)
• BMKG Multi-Hazard Early Warning System app  (English and Bahasa Indonesia) 

Floods and mudslides

Floods , landslides and mudslides occur regularly during the wet season from October to April, with some severe events resulting in injury, displacement, death or damaged infrastructure.

Heavy rains can cause significant flooding in urban areas, including the greater Jakarta region, causing disruption to transportation. Monitor the local media for updates.

Walking and driving in flooded areas can be dangerous. Flood waters may hide uncovered drainage ditches.

Volcanic activity may escalate with little or no notice, leading to flight disruptions and airport closures, including in surrounding provinces. Contact your airline for the latest flight information. 

There are 147 volcanoes in Indonesia. 76 of them are active volcanoes and could erupt at any time.

Volcanic alert levels and exclusion zones may rise quickly. You may be ordered to evacuate at short notice. Volcanic activity can disrupt domestic and international flights. There are 4 volcano alert levels in Indonesia; 1 - normal, 2 - advisory, 3 - watch, 4 - warning.

Before you travel to areas that are prone to volcanic activity, monitor media and ensure you read the Indonesian Government's latest advice on current volcanic activity, including:

• Volcanic Activity Report  by Indonesia's Multiplatform Application for Geohazard Mitigation and Assessment (MAGMA) (Bahasa Indonesia)
• Volcano Activity and Observatory Notices  (English and Bahasa Indonesia)
• MAGMA Indonesia Map of Latest Volcano Levels and Climate Information  (Bahasa Indonesia)
• Bureau of Meteorology's  Volcanic Ash Advisory Centre

If there's volcanic activity:

• avoid the area
• take official warnings seriously and adhere to exclusion zones
• follow the instructions and advice of local authorities
• follow evacuation orders
• read our advice on Volcanic eruptions while travelling

Volcanic ash can cause breathing difficulties. The risk is higher for people with chronic respiratory illnesses, including:

Recent and frequent volcanic activity has included:

• Mount Ile Lewetolok in East Nusa Tenggara (Nusa Tenggara Timur)
• Mount Lewotobi Laki Laki in East Flores Regency, Nusa Tenggara Timur
• Mount Marapi in West Sumatra
• Mount Anak Krakatau, to the south of Sumatra
• Mount Merapi, near Yogyakarta
• Mt Dukono in North Sulawesi
• Mount Semeru, near Malang, East Java
• Mount Agung in Bali
• Mount Sinabung in North Sumatra

Some trekking routes are on or near active volcanoes, including Mount Agung and Mount Batur in Bali, Mount Marapi in West Sumatra, Mount Merapi near Yogyakarta, Mount Rinjani in Lombok, Mount Bromo and Mount Ijen in East Java. See 'Trekking and climbing'.

If you're planning to travel to an area near an active volcano, make sure you have comprehensive travel insurance and check if any restrictions apply.

If a volcanic eruption occurs:

• make a backup plan in case you're affected
• contact your airline or travel insurer to confirm flight schedules and get help
• keep in touch with family and friends
• Learn more about  volcanic eruptions  (Geoscience Australia)
• See practical advice and information about  volcanic eruptions  (US CDC)
• See worldwide  volcanic activity reports  in real-time (GDACS)

Earthquakes

Indonesia is in an active earthquake region. It has a high level of earthquake activity, that sometimes triggers tsunamis.

There are approximately 4,000 earthquakes across Indonesia every year. Around 70 to 100 of these are over 5.5 magnitude.

Earthquakes can cause death, injury and significant damage to infrastructure.

Strong earthquakes can occur anywhere in Indonesia. They are less common in Kalimantan and south-west Sulawesi.

To stay safe during an earthquake:

• know the emergency plans at your accommodation
• take precautions to avoid exposure to debris and hazardous materials, including asbestos
• MAGMA Indonesia  (Bahasa Indonesia)
• Indonesia's Meteorology, Climatology and Geophysics Agency  (Bahasa Indonesia) or BMKG Multi-Hazard Early Warning System app (English and Indonesia)
• Indonesia's Centre for Volcanology and Geological Disaster Mitigation  (Bahasa Indonesia)
• US Federal Emergency Management Agency advice on what to do before, during and after an earthquake  (English)

Forest fires and smoke haze

During the dry season in April to November, widespread forest fires can cause smoke haze resulting in poor air quality across parts of Indonesia, particularly the Riau Islands, central Sumatra and Kalimantan.

Smoke haze could affect your health and travel plans.

Keep up to date with local information and seek medical advice on appropriate precautions.

• ASEAN Regional Haze Situation
• Smartraveller advice on Bushfires

Tsunamis and high wave events

The Indian and Pacific Oceans experience more frequent, large and destructive tsunamis than other parts of the world.

There are many large earthquakes along major tectonic plate boundaries and ocean trenches.

High wave events can happen throughout coastal regions and between islands. They're caused by strong weather conditions and storms.

If you plan to surf, undertake water activities or travel by sea, check local conditions regularly.

If there’s a tsunami or high wave event: 

• don't travel by sea if it's not safe to do so
• Indonesia Tsunami Early Warning Centre  issues warnings when a potential tsunami with significant impact is expected
• Indonesia's Meteorology, Climatology and Geophysics Agency  with the latest list of earthquakes with a magnitude greater than 5.0 on the Richter scale (Bahasa Indonesia) or  BMKG Multi-Hazard Early Warning System app  (English and Bahasa Indonesia)
• US Federal Emergency Management Agency page  on what to do before, during and after an earthquake

Piracy occurs in the coastal areas of Indonesia.

The  International Maritime Bureau (IMB)  issues weekly piracy reports.

If you decide to travel by boat in these regions:

• check  IMB piracy  reports
• get local advice
• arrange security measures
• Travelling by boat
• Going on a cruise
• International Maritime Bureau

Travel insurance

Get comprehensive travel insurance before you leave. 

Your policy needs to cover all overseas medical costs, including emergency treatment and medical evacuation. The Australian Government won't pay for these costs.

If you can't afford travel insurance, you can't afford to travel. This applies to everyone, no matter how healthy and fit you are.

If you're not insured, you may have to pay many thousands of dollars up-front for medical care.

Before you travel, confirm:

• what activities and care your policy covers
• that your insurance covers you for the whole time you'll be away, including on all forms of transport you plan to take
• whether it covers medical evacuation in the event of hospitalisation or injury
• any exclusions to your policy

Physical and mental health

Consider your physical and mental health before you travel, especially if you have an existing medical condition. 

See your doctor or travel clinic to:

• have a basic health check-up
• ask if your travel plans may affect your health
• plan any vaccinations you need

Do this at least 8 weeks before you leave.

If you have immediate concerns for your welfare or the welfare of another Australian, call the 24-hour Consular Emergency Centre on +61 2 6261 3305 or contact your  nearest Australian Embassy, High Commission or Consulate  to discuss counselling hotlines and services available in your location.

• General health advice
• Healthy holiday tips  (Healthdirect Australia)

Not all medication available over the counter or by prescription in Australia is available in other countries. Some may even be considered illegal or a controlled substance, even if prescribed by an Australian doctor.

Some drugs used to treat attention deficit hyperactivity disorder (ADHD) are illegal in Indonesia.

If you plan to bring over-the-counter or prescription medication, check if it's legal in Indonesia by contacting the  Indonesian Embassy in Canberra  well in advance of your planned travel. Take enough legal medicine for your trip and carry it in its original packaging. Purchasing prescription medication online in Indonesia without an Indonesian prescription is illegal. Ensure you provide a valid prescription from an Indonesian doctor before purchasing prescription medication and confirm that it's accepted by the seller prior to your purchase.

Carry a copy of your prescription and a letter from your doctor stating:

• what the medicine is
• your required dosage
• that it's for medical treatment or use

If you're caught with illegal medicine, you could face detention, fines or harsher penalties. You could face charges even if an Australian doctor prescribed the medication.

Ask the Indonesian Embassy in Canberra for advice before you travel.

Medicinal cannabis and cannabis-based products

Cannabis-based products such as cannabis oil and creams, hemp, CBD, THC, hash and edibles remain illegal in Indonesia, including for medicinal purposes. A medical prescription does not make it legal. If you take such products to Indonesia or purchase or use them in Indonesia, you can be arrested and face imprisonment, fines, deportation or the death penalty.

• Medications

Health Risks

Critical care for Australians who become seriously ill, including in Bali, is significantly below the standard available in Australia. Medical evacuation may not be possible.

The Australian Government cannot guarantee your access to hospitals and other health services in Indonesia. 

Medical evacuation to Australia for medical conditions, is possible but is very expensive and may not be covered by travel insurance. Check your policy before you travel.

Ban on sale of liquid/syrup medication

The Indonesian Ministry of Health (MoH) has advised local health workers and pharmacists to stop selling liquid/syrup medication, including commonly used medications containing paracetamol and cough syrups. MoH and the Indonesian Paediatrician Association (IDAI) received reports of a sharp increase in cases of Atypical Progressive Acute Kidney Injury (AKI) in children , especially under the age of 5 years.

Insect-borne illnesses

Insect-borne illnesses are common throughout the year.

To protect yourself from disease:

• research your destination
• ask locals for advice
• make sure your accommodation is mosquito-proof
• use insect repellent
• wear long, loose, light-coloured clothing

Dengue  occurs throughout Indonesia, including Bali, Jakarta and other major cities.

Dengue is common during the rainy season.

Australian health authorities have reported an increase in dengue infections in people returning from Bali in recent years.

Consult your travel doctor for further information on available vaccines and their suitability for your individual circumstances.

Zika virus  can occur in Indonesia.

Protect yourself from mosquito bites.

The  Australian Department of Health and Aged Care  advises pregnant women to:

• discuss any travel plans with their doctor
• consider deferring non-essential travel to affected areas

Malaria , including chloroquine-resistant strains, is widespread in rural areas, particularly in the provinces of Papua, Papua Pegunungan, Papua Tengah, Papua Selatan, Papua Barat Daya, Papua Barat, Maluku and Nusa Tenggara Timur. There is no malaria transmission in Jakarta.

• Consider taking medicine to prevent malaria.

Japanese encephalitis and filariasis

Japanese encephalitis  and  filariasis  occur in Indonesia, especially in rural agricultural areas.

Japanese encephalitis has been present in Australian travellers returning from Indonesia, including Bali.

Vaccination is recommended for certain groups of travellers. 

• Infectious diseases

Drink poisoning

People have been poisoned by alcoholic drinks contaminated with harmful substances, including methanol and arak (a traditional rice-based spirit). Locals and foreigners, including Australians, have died or become seriously ill from poisoned drinks.

Cases of drink poisoning have been reported in Bali and Lombok.

Contaminated drinks have included:

• local spirits
• spirit-based drinks, such as cocktails
• brand name alcohol

To protect yourself from drink poisoning:

• consider the risks when drinking alcoholic beverages
• be careful drinking cocktails and drinks made with spirits
• drink only at reputable licensed premises
• avoid home-made alcoholic drinks

Labels on bottles aren't always accurate.

Symptoms of methanol poisoning can be similar to drinking too much. However, they are usually stronger.

Symptoms of methanol poisoning include:

• vision problems

Vision problems may include:

• blindness, blurred or snowfield vision
• changes in colour perception
• difficulty looking at bright lights
• dilated pupils
• flashes of light
• tunnel vision

If you suspect that you or someone you're travelling with may have been poisoned, act quickly. Urgent medical attention could save your life or save you from permanent disability.

Report suspected cases of methanol poisoning to the Indonesian police.

Magic mushrooms

Don't consume magic mushrooms. They're illegal.

Australians have become sick or injured after taking magic mushrooms.

Australians have been in trouble with local police after taking magic mushrooms, particularly in Bali.

Magic mushrooms can cause major health problems, including:

• erratic behaviour
• severe hallucinations

Rabies is a risk throughout Indonesia, especially in:

• Nusa Tenggara Timur, including Labuan Bajo
• South Sulawesi
• West Kalimantan
• Nias, off the west coast of Sumatra

To protect yourself from rabies:

• avoid direct contact with dogs
• don't feed or pat animals
• avoid contact with other animals, including bats and monkeys.

Talk to your doctor about getting a pre-exposure rabies vaccination. 

If bitten or scratched by an animal:

• immediately use soap and water to wash the wound thoroughly for 15 minutes
• seek urgent medical attention.

Rabies treatment in Indonesia may be limited, including the rabies vaccine and immunoglobulin availability. If you're bitten, you may need to return to Australia or travel to another country for immediate treatment.

You're at risk of contracting rabies if you visit a market where live animals and fresh food are sold because:

• live rabies-positive dogs may be present
• rabies-positive dog meat may be sold as food

Selling dog meat for human consumption is a breach of government disease control regulations.

Avoid contact with monkeys, even in places where you're encouraged to interact with them. This includes:

• popular markets
• tourist destinations
• sanctuaries

Legionnaires' disease

Cases of Legionnaires' disease have been reported in people who have travelled to Bali. Travellers who are unwell with flu-like symptoms within 10 days of returning from Bali are advised to consult their GPs.

• Legionnaires' disease warning for Bali travellers  (Western Australian Government Department of Health) 
• Legionnaires’ disease  (Better Health Channel, Victorian Government Department of Health)
• Legionnaires' disease  (World Health Organization)

Cases of poliovirus (type 1) have been reported in the provinces of Papua, Papua Pegunungan, Papua Tengah and Papua Selatan. Poliovirus (type 2) cases have been reported in the provinces of Aceh, East, West and Central Java. There may be unreported cases in other provinces in Indonesia.

Ensure that you're vaccinated against polio.

• Factsheet on poliovirus types  (World Health Organization)
• Health emergencies information for Indonesia  (World Health Organization)

Periodic outbreaks of measles continue to be reported in Indonesia, including Bali.

You need 2 doses of vaccine 4 weeks apart to be fully vaccinated against measles.

If you have symptoms of measles, seek medical attention.

Measles is highly infectious. Call before attending a healthcare facility.

Nipah Virus and Yellow Fever

There are no cases of  Nipah virus  or  Yellow Fever  in Indonesia. You may be temperature checked on arrival at international and domestic airports. If you have fever symptoms, you may be referred to the airport clinic for further tests and asked to seek medical treatment. See your doctor or travel clinic before you travel to plan any vaccinations you need.

HIV/AIDS is a risk for travellers. Take steps to reduce your risk of exposure to the virus.

Other health risks

Waterborne, foodborne, parasitic and other infectious diseases are widespread. These include:

• tuberculosis

Serious outbreaks sometimes occur.

To protect yourself from illness:

• boil drinking water or drink bottled water
• avoid ice cubes
• avoid raw food, such as salads

To minimise the risk of food poisoning, only eat meat from reputable suppliers.

Seek urgent medical attention if you suspect food poisoning or have a fever or diarrhoea.

Seafood toxins

You can become sick from naturally occurring seafood toxins, including:

• ciguatera fish poisoning
• scombroid (histamine fish poisoning)
• toxins in shellfish

Avoid temporary black henna tattoos. The dye often causes serious skin reactions.

Before you get any tattoo, check the hygiene and safety of your tattoo provider.

Medical care

Medical facilities.

The standard of medical facilities in Indonesia is generally lower than Australia. Many regional hospitals only provide basic facilities.

Hospitals expect families to provide support to patients, including all financial support.

Psychiatric and psychological services are limited in Indonesia. Hospital staff may use physical restraints on patients.

When diving in Indonesia, there is a risk that you may experience decompression illness. An illness may occur when a diver ascends to the water surface too quickly and may have severe consequences. Understand the risks before you dive. 

Decompression chambers are available in various areas, including the following locations:

• Bali's Sanglah General Hospital
• Siloam Hospital in Labuan Bajo
• Hospitals in Jakarta, Balikpapan, Bintan, Medan, Makassar, Raja Ampat (Waisai), Maluku, Tual and Manado near popular dive sites 

Before admitting patients, hospitals usually need:

• guarantee of payment from the patient or their next of kin (family or friend)
• confirmation of medical insurance
• deposit payment 

There's no reciprocal healthcare agreement between Australia and Indonesia. 

The Australian Government cannot provide guarantee of payment, confirmation of medical insurance or a deposit payment for services.

If you become seriously ill or injured, you may need to be evacuated to a place with better care. Medical evacuation can be very expensive. Check your insurance policy before you travel. The Australian Government won't pay for these costs. It's best to check with your travel provider on the location and functionality of decompression chambers and other medical facilities available in the area before undertaking remote travel.

You're subject to all local laws and penalties, including those that may appear harsh by Australian standards. Research local laws before travelling.

Indonesian Parliament has passed revisions to its criminal code, which includes penalties for cohabitation and sex outside of marriage. These revisions will not come into force until January 2026.

Indonesia has signed into law revisions to the Electronic and Information Transactions Law (ITE Law). Tough penalties apply for defamation, hate speech, spreading hoaxes and uploading immoral content to the Internet. The law applies both within and outside Indonesia.

If you're arrested or jailed, the Australian Government will do what it can to help you under our Consular Services Charter . But we can't get you out of trouble or out of jail.

• Arrested or jailed

Penalties for drug offences are severe. They include the death penalty.

You may face heavy fines or jail for consuming or possessing even small amounts of drugs, including marijuana. Cannabis-based products such as cannabis oil and cream, hemp, CBD, THC, hash and edibles remain illegal in Indonesia, including for medicinal purposes. A medical prescription does not make it legal. If you take such products to Indonesia or purchase or use them in Indonesia, you can be arrested and face imprisonment, fines, deportation or the death penalty.

Some prescription medications that are available in Australia are illegal in Indonesia. Purchasing prescription medication online or over the counter in Indonesia without an Indonesian prescription is illegal. Ensure you provide a valid prescription from an Indonesian doctor before purchasing prescription medication and confirm that it's accepted by the seller before your purchase.

Magic mushrooms are illegal. Indonesian police work to prevent their distribution.

Police target illegal drug use and possession across Indonesia. Police often target popular places and venues in Bali, Lombok and Jakarta.

• Carrying or using drugs

Local labour laws can change at short notice. This can affect expatriate workers.

Under Indonesian law, you must always carry identification. For example, your:

• Australian passport; and
• Resident's Stay Permit (if applicable)

Gambling is illegal.

Property laws are strict, seek legal advice before acquiring property in Indonesia.

It's sometimes illegal to take photographs in Indonesia. Obey signs banning photography. If in doubt, get advice from local officials. See Safety .

Australian laws

Some Australian criminal laws still apply when you're overseas. If you break these laws, you may face prosecution in Australia.

• Staying within the law and respecting customs

Local customs

Standards of dress and behaviour are conservative in many parts of Indonesia. Take care not to offend.

Find out what customs apply at your destination.

If in doubt, seek local advice.

LGBTQIA+ information

Same-sex relationships are legal in Indonesia, except in the province of Aceh. Same-sex relationships in Aceh may attract corporal punishment. Visible displays of same sex relationships could draw unwanted attention.

Some laws and regulations can be applied in a way that discriminates against the LGBTI community, including for pornography and prostitution.

• Advice for LGBTI travellers

The Islamic holiday month of Ramadan  is observed in Indonesia. Respect religious and cultural customs and laws at this time.

During Ramadan, eating, drinking and smoking may be illegal in public during this time. If you're not fasting, avoid these activities around people who are. Seek local advice to avoid offence and follow the advice of local authorities.

Explore our Ramadan page to learn more, including dates for Ramadan.

Aceh is governed as a special territory, not a province, and has a degree of special autonomy.

Some aspects of sharia law are upheld. This includes regulations and punishments that don't apply in other parts of Indonesia.

Local sharia police enforce sharia law.

Sharia law applies to anyone in Aceh, including:

• foreigners (expats and travellers)
• non-Muslims

Sharia law doesn't allow:

• drinking alcohol
• prostitution
• same-sex relationships
• extra-marital sex
• co-habitation before marriage

It also requires a conservative standard of dress.

Learn about the laws in Aceh. If in doubt, seek local advice.

Dual citizenship

Indonesia doesn't allow dual nationality for adults, and you may be prosecuted by Immigration authorities should you be found to hold valid passports of two nationalities. If you entered Indonesia on your non-Australian citizenship passport, Indonesian Immigration will require you to exit Indonesia on that nationality's passport.

A child of Indonesian and Australian parents can maintain citizenship of both countries until the age of 18 years. Before a dual Australian-Indonesian citizen minor travels from Indonesia, additional identity documentation may be required from Indonesian Immigration. Check with Indonesian Immigration or the  Indonesian Embassy in Canberra  well in advance of your planned travel.

• Embassy and Consulate of Indonesia
• Information on limited dual citizenship
• Dual nationals

Visas and border measures

Every country or territory decides who can enter or leave through its borders. For specific information about the evidence you'll need to enter a foreign destination, check with the nearest embassy, consulate or immigration department of the destination you're entering. 

Bali Tourism Levy

The Bali Provincial Government has introduced a new tourist levy of IDR 150,000 per person to foreign tourists entering Bali. The tourist levy is separate from the e-Visa on Arrival or the Visa on Arrival. Cashless payments can be made online prior to travel or on arrival at designated payment counters at Bali's airport and seaport. Exemption from payment of the levy applies to transit passengers and certain visa holders. See the Bali Provincial Government's  official website and FAQs for further information.

e-Visa on Arrival and Visa on Arrival

You can  apply for an e-Visa on Arrival (e-VOA)  no later than 48 hours prior to travelling to Indonesia if you are travelling for tourism, business meetings, purchasing goods or transiting only. Check the e-VOA requirements from Indonesian Immigration before applying.

You can still apply for a regular Visa on Arrival (VOA) at certain international airports, seaports and land crossings, including Jakarta, Bali, Surabaya, Makassar, Lombok, Batam, Medan, Manado, Aceh, Padang, Tanjung Pinang and Yogyakarta, if you do not apply for an e-VOA at least 48 hours in advance of your travel to Indonesia.

The e-VOA or VOA can be used for tourism, official government duties, business meetings, or to transit through Indonesia. You cannot transit in Indonesia without an e-VOA or VOA.

Additional requirements apply if you are travelling on government duties.

For the latest list of entry points for the e-VOA or VOA, refer to the  Directorate General of Immigration's list of land border crossings, international airports, and international seaports .

The e-VOA and VOA cost IDR 500,000 (approximately $A 50), with the e-VOA charging a small online processing fee.

For the VOA, some airports, including Jakarta's international airport, are only accepting cash payment. Card payment facilities are available at Bali's international airport. ATM facilities may be in high demand. Be prepared to pay in cash if required. 

The visa is valid for a 30 day stay and can be extended once (for a maximum of 30 days) by applying at an immigration office within Indonesia. Ensure you extend your visa within the initial 30 days to avoid an overstay fine and deportation.

To apply for a regular VOA, you must show:

• your ordinary (non-emergency) passport with at least 6 months of validity from the date you plan to enter (we also recommend having at least 6 months passport validity from the date you plan to leave Indonesia, to avoid any issues for your departure or onward travel) 
• a return flight booking to Australia or onward flight booking to another country

Contact your travel agent, airline, or your nearest  Embassy or Consulate of Indonesia  for details.

Other visas

If you're entering Indonesia from a port or airport that does not issue a visa on arrival, or you're visiting Indonesia for a purpose not allowed under the e-VOA or VOA conditions, you must apply for a visa in advance of travel. Check the  Indonesian Immigration  website for further information, or contact your nearest  Embassy or Consulate of Indonesia .

Overstaying your permit may result in fines, detention and/or deportation.

• check your visa and permit, and contact the Directorate General of Immigration (DGI) for advice specific to your needs
• if you use an agent to extend your visa or stay permit, use only reputable companies
• if you have specific enquiries on visas or stay permits, contact DGI's Customer Service team via WhatsApp on +62 821 1295 3298

Entry and exit conditions can change at short notice. Contact the nearest Embassy or Consulate for details about visas, currency, customs and entry rules.

You can't work or conduct research in Indonesia unless you have the appropriate visa. Fines of IDR1,000,000 (approx. $A 100) per day apply for the maximum 60 day overstay period.

If you breach Indonesian immigration regulations, you may face:

• deportation
• re-entry bans

You may not be allowed to enter Indonesia if you have a criminal record. This is regardless of how long ago the offence took place. If you're concerned, contact an Embassy or Consulate of Indonesia before you travel.

Indonesian Immigration and visa decisions are final. The Australian Government can't help you.

• Embassy or Consulate of Indonesia

Border measures

You'll be required to complete an  e-customs declaration for arrival . You can complete this within 3 days of departure to Indonesia.

Check entry requirements with your travel provider or the nearest  Embassy or Consulate of Indonesia  before you travel.

You may be temperature checked on arrival at international and domestic airports. If you have fever symptoms, you may be referred to the airport clinic for further tests and asked to seek medical treatment. See your doctor or travel clinic before you travel to plan any vaccinations you need.

Departure from Indonesia

Indonesia, including Bali, currently has an outbreak of foot-and-mouth disease affecting animals. In preparing to travel to Australia, read Smartraveller's advice on  biosecurity and border controls . Measures include cleaning dirty shoes, clothing or equipment before boarding your flight to Australia and not packing meat or dairy products. On your Incoming Passenger Declaration, you must declare any meat, dairy or animal products and any of your travel in rural areas or near animals (e.g., farms, zoos, markets).

Other formalities

If you're staying in a private residence, not a hotel, register when you arrive with both:

• the local Rukun Tetangga Office
• local police

If you plan to be in Indonesia for more than 30 days:

• register with the local immigration office
• make sure you have the right visa
• Embassy of Indonesia in Canberra

Indonesia won't let you enter unless your passport is valid for 6 months after you plan to leave Indonesia. This can apply even if you're just transiting or stopping over. You can end up stranded or returned back to your previous port overseas at your own cost, if your passport is not valid for more than 6 months from the date you enter and the date you plan to leave Indonesia.

Indonesia does not accept entry with an emergency passport, even if it is valid for more than 6 months. Ensure you enter Indonesia on a valid ordinary, official, or diplomatic passport.

Some foreign governments and airlines apply these rules inconsistently. Travellers can receive conflicting advice from different sources.

The Australian Government does not set these rules. Check your passport's expiry date before you travel. If you're not sure it'll be valid for long enough, consider getting a new passport .

Lost or stolen passport

Your passport is a valuable document. It's attractive to people who may try to use your identity to commit crimes.

Some people may try to trick you into giving them your passport. Always keep it in a safe place.

If your passport is lost or stolen, tell the Australian Government as soon as possible:

• In Australia, contact the Australian Passport Information Service .
• If you're overseas, contact the nearest Australian Embassy, Consulate or High Commission.

Damaged Passports

Indonesian authorities have strict standards for damaged passports, and travellers have been refused entry into Indonesia with a damaged passport. Normal wear and tear, including water damage, minor tears or rips to the pages, can be considered damaged. 

It's important that:

• there are no tears or cuts in the passport pages, especially the photo page
• everything on the photo page is legible and clear
• there are no marks across your photo or in the Machine Readable Zone (MRZ) on the photo page
• no pages have been removed
• there is no alteration or tampering

If you're not sure about the condition of your passport, call the Australian Passport Office on 131 232 or contact your nearest  Australian embassy or consulate overseas . We may need to see your passport to assess it.

• Passport Services  
• Damaged and faulty passports  
• Using and protecting your passport  

Passport with ‘X’ gender identifier

Although Australian passports comply with international standards for sex and gender, we can’t guarantee that a passport showing 'X' in the sex field will be accepted for entry or transit by another country. Contact the nearest embassy, high commission or consulate of your destination  before you arrive at the border to confirm if authorities will accept passports with 'X' gender markers.

The local currency is the Indonesian Rupiah (IDR).

Declare cash in excess of IDR100,000,000 or equivalent when you arrive and leave. This covers all forms of currency, not only cash.

IDR100,000,000 is worth about $A10,000.

Local travel

Travel permits.

You may need a travel permit or Surat Keterangan Jalan to travel to some areas of the Papua provinces.

Check if you need a permit with the nearest  Embassy or Consulate of Indonesia  or with your travel provider.

Mobile Phone Reception and Wi-Fi

Mobile phone reception and Wi-Fi are not always available, including in remote areas and some resort islands. 

If you plan to stay in Indonesia for more than 90 days and would like to use your mobile phone purchased overseas, you'll need to register your mobile phone IMEI number with  Indonesian Customs  within the first 60 days of your stay. 

If you plan to stay in Indonesia for less than 90 days, you can visit the local cellular operator/provider booth at the airport to get an access period to use the Indonesian cellular network, which is only valid for 90 days and includes data roaming.

A customs payment may be required, or a tourist SIM card can be purchased for short-term stays. You can use Wi-Fi networks without registration.

To stay in communication and avoid mobile service interruptions: 

• check mobile coverage with your service provider
• register your mobile device with  Indonesian Customs  on arrival if you plan to connect to the mobile network 

Driving permit

To drive in Indonesia, you need either:

• an Indonesian licence
• an International Driving Permit (IDP)

Check that your licence or permit is appropriate for the type of vehicle you're driving.

Your Australian licence isn't enough.

Your travel insurer will deny any claims you make if:

• you're unlicensed
• you don't hold the correct class of licence

Road travel

Traffic can be extremely congested.

Road users are often unpredictable or undisciplined.

You're more likely to be killed in a motor vehicle accident in Indonesia than in Australia. Drive defensively. Some traffic incidents can escalate into violent disputes quickly.

Consider hiring a taxi or a driver who is familiar with local roads and traffic conditions.

• Driving or riding

Motorcycles

Motorcycle accidents have killed and injured foreigners, including Australians. This includes in tourist areas, particularly Bali, Lombok and the Gili Islands.

If you're riding a motorbike and there's an accident, you'll often be assumed to be at fault. You may be expected to compensate all parties.

If you hire a motorbike:

• make sure your insurance policy covers you
• check if any policy restrictions apply, for example if you're not licensed to ride a motorcycle in Australia

Always wear a helmet.

Public transport

Buses, trains and the metro rail can be crowded, particularly:

• around public holidays
• during peak commute times

Safety standards may not be observed.

• Transport and getting around safely

Only use licensed official metered taxis. 

• only travel in licensed taxis with signage, a "taxi" roof sign and meters
• book via phone or an official taxi company mobile app

You can book licensed official metered taxis

• on the taxi company's official mobile app
• from inside airports
• at stands at major hotels

Unofficial operators can have taxis that look similar to those run by reputable companies. Make sure the taxi meter is working before you get into the taxi. 

See  Safety .

Rail travel

Inter-city rail networks operate on the islands of Java, Sumatra and Sulawesi.

Commuter trains operate in Java, including Jakarta.

Trains can be crowded, particularly:

• during peak commuter times

Travel between islands

Travel by ferry or boat can be dangerous.

Passenger and luggage limits aren't always observed.

Equipment may not be properly maintained, and they may not have GPS or emergency communications equipment.

There may not be enough life jackets. It's unlikely that the crew will have life jackets for children.

In March 2024, a ferry sank in the Thousand Islands off the coast of Jakarta, resulting in one death, and a liveaboard boat caught fire and sank in Raja Ampat, Papua Barat Daya, requiring several passengers to be rescued.

In August 2023, two crew died after a boat carrying passengers sank in the Banyak Islands, Aceh, and three people went missing after a ship sank in the Thousand Islands off the coast of Jakarta.

In July 2023, 15 people died after a ferry sank off Sulawesi Island.

In January 2023, 23 passengers and 6 crew were rescued after an inter-island ferry sank while returning from Nusa Penida to Sanur Beach, Bali.

In May 2022, 19 people died after a ferry sank in the Makassar Strait.

In June 2018, a ferry sank on Lake Toba in Sumatra and 100s of people died.

If you plan to travel by sea between islands:

• make sure any ferry or boat you board has appropriate safety equipment, GPS and communication equipment, and life jackets
• wear a life jacket at all times
• take enough life jackets for all children travelling with you
• ask your tour operator or crew about safety standards before you travel
• check sea, weather conditions and forecasts before embarking on boat or ferry travel, and delay travel if conditions are not safe

If appropriate safety equipment isn't available, use another provider.

Avoid travelling by water after dark unless the vessel is properly equipped. Avoid travel during wet weather or storms.

DFAT doesn't provide information on the safety of individual commercial airlines or flight paths.

Check Indonesia's air safety profile with the Aviation Safety Network.

The European Union (EU) has published a list of airlines that have operating bans or restrictions within the EU. See the  EU list of banned airlines .

Australian travellers should make their own decisions on which airlines to travel with.

Emergencies

Depending on what you need, contact your:

• family and friends
• travel agent
• insurance provider

Search and rescue services

Medical emergencies and ambulance.

SMS 1717 for Jakarta Police

Police Stations in Bali

Refer to the Bali Tourism Board’s list of  police stations in Bali

Always get a police report when you report a crime.

Your insurer should have a 24-hour emergency number.

Consular contacts

Read the Consular Services Charter for what the Australian Government can and can't do to help you overseas.

Australian Embassy, Jakarta 

Jalan Patra Kuningan Raya Kav. 1-4 Jakarta Selatan 12950

Phone: (+62 21) 2550 5555 Email: [email protected] Website: indonesia.embassy.gov.au Facebook: Australian Embassy Jakarta, Indonesia X: @DubesAustralia Instagram: @KeDubesAustralia

Make an appointment online or call (+62 21) 2550 5500 or (+62 21) 2550 5555.

Australian Consulate-General, Bali

Jalan Tantular 32 Renon Denpasar Bali 80234

Phone: (+62 361) 2000 100 Email: [email protected] Website: bali.indonesia.embassy.gov.au X: @KonJenBali Instagram:  @konjenbali

Australian Consulate-General, Makassar

Wisma Kalla Lt. 7 Jalan Dr Sam Ratulangi No. 8 Makassar South Sulawesi 90125

Phone: (+62 411) 366 4100 Email: [email protected] Website: makassar.consulate.gov.au Facebook: Australian Consulate-General, Makassar, Sulawesi X: @KonJenMakassar Instagram:  @konjenmakassar

Australian Consulate-General, Surabaya

Level 3 ESA Sampoerna Center Jl. Dokter.Ir. H. Soekarno No. 198 Klampis Ngasem, Sukolilo, Surabaya

Phone: (+62 31) 9920 3200 Email: [email protected] Website: surabaya.consulate.gov.au Instagram: @KonJenSurabaya

Check the websites for details about opening hours and any temporary closures.

24-hour Consular Emergency Centre

In a consular emergency, if you can't contact an embassy, call the 24-hour Consular Emergency Centre on:

• +61 2 6261 3305 from overseas
• 1300 555 135 in Australia

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New International Travel Regulations to Enter Indonesia as of 10 November 2022

JAKARTA, 21 December 2022 - As an immediate response to recover tourism industry and relaxing the international travel restrictions, COVID-19 Task Force issued the Circular Letter of the COVID-19 Task Force Number 25 of 2022 concerning Health Protocols for International Travels during the COVID-19 Pandemic . 

Coordinator of Expert Team and Spokesperson for the COVID-19 Handling Task Force, Prof. Wiku Adisasmito, stated that the adjustment to the control mechanism for international travel was urgently needed. "The COVID-19 policy must also be adaptive with the dynamics of the virus, including the dynamics of its variants that occur globally," Wiku said.

• International Travel

Here are the new international travel regulations according to the Circular Letter of the COVID-19 Task Force Number 25 of 2022 concerning Health Protocols for International Travels during the COVID-19 Pandemic

• The general requirements regarding health protocols for international travelers are as follows:
• Wearing 3 ply of fabric mask or medical grade mask, covering nose, mouth, and chin at indoor settings or any crowded situations;
• Replacing the mask regularly within every 4 hours, and dispose the waste in the proper place;
• Washing hands regularly with water and soap or hand sanitizers;
• Maintaining social distance for a minimum of 1.5 meters and avoiding crowds; and
• Keeping in mind that it is advised not to have one-way or two-way communication by telephone or in person throughout the trip using public transportation modes of land, rail, sea, river, lake, ferry, and air.
• All International travelers, both Indonesian citizens and foreign nationals, can enter Indonesia through the entry points assigned, which are:

a. Airports

• Soekarno Hatta International Airport, Banten;
• Juanda International Airport, East Java;
• Ngurah Rai International Airport, Bali;
• Hang Nadim International Airport, Riau Islands;
• Sam Ratulangi International Airport, North Sulawesi;
• Zainuddin Abdul Madjid International Airport, West Nusa Tenggara;
• Kualanamu International Airport, North Sumatra;
• Sultan Hasanuddin International Airport, South Sulawesi;
• Yogyakarta International Airport, Yogyakarta;
• Sultan Syarif Kasim II, Riau.
• Sultan Iskandar Muda, Aceh;
• Minangkabau, West Sumatra;
• Sultan Aji Muhammad Sulaiman, East Kalimantan;
• Kertajati International Airport, West Java; and
• Sentani International Airport, Papua

b. Seaports

All international seaports in Indonesia are now opened as entry points for international travel through the consideration of the Directorate General of Sea Transportation of the Ministry of Transportation.

c. Cross Border State

• Aruk, West Kalimantan;
• Entikong, West Kalimantan;
• Motaain, East Nusa Tenggara;
• Nanga Badau, West Kalimantan;
• Motamasin, East Nusa Tenggara;
• Wini, East Nusa Tenggara;
• Skouw, Papua; and
• Sota, Papua.

3. International travelers can enter Indonesia through the following conditions:

• Indonesian citizens are allowed to enter Indonesia by following the strict health protocol as mentioned in number 1.
• Foreign nationals are allowed to enter Indonesia by fulfilling the requirements as follows:
• In accordance with the provisions on immigration regulated by the ministry that administers government affairs in the fields of Law and Human Rights;
• In accordance with the agreement scheme (bilateral), such as the Travel Corridor Arrangement (TCA); and/or
• Granted special consideration/permission in writing from the Ministry/Agency.

4. Requirements for Departure Documents for international travelers from Indonesia are as follows:

• International travelers with the status of Indonesian citizens aged 18 years and above who will travel abroad from Indonesia are required to show a card/certificate (physical or digital) of receiving the third dose of COVID-19 vaccine (booster) which is shown through the PeduliLindungi app.
• The provisions on the obligation to show the card/certificate as referred to in letter a are excluded for Indonesian citizens with the following provisions:
• International travelers with the status of Indonesian citizens with special health conditions or comorbid diseases that cause them to not receive the vaccine are required to attach a doctor's certificate from the Government Hospital stating that the person concerned has not and/or cannot receive the Covid-19 vaccine; or
• International travelers with the status of Indonesian citizens who have finished carrying out COVID-19 isolation/treatment and have been declared inactive in transmitting COVID-19 but have not been able to get the third dose of vaccination (booster) must show a doctor's certificate from the Government Hospital or Ministry of Health stating that the person concerned is no longer active. actively transmit COVID-19 or COVID-19 recovery certificate.

5. Requirements for Arrival Documents for international travelers going to Indonesia are as follows:  

• International travelers must download and use PeduliLindungi app before departure;
• Presenting the card/certificate (physical or digital) of receiving the second dose of COVID-19 vaccine at least 14 (fourteen) days before departure written in English, other than the language of the country of origin.
• The obligation to show proof (physical and digital) of COVID-19 vaccination certificates as requirements for entering Indonesia are excluded to:
• Foreign nationals under 18 years old; and
• International travelers with special health conditions or comorbid diseases that cause travelers cannot receive vaccines, with the requirements of presenting a doctor's certificate from the State Departure Hospital which states that the concerned person has not been and/or cannot receive COVID-19 vaccination.
• International travelers who have not received a complete dose of vaccination, have finished carrying out COVID-19 isolation or treatment, and have been declared inactive in transmitting COVID-19 with the requirement that they attach a doctor's certificate from the Government Hospital of the departure country or the ministry that carries out government affairs in the health sector on the country of departure stating that the person concerned is no longer actively transmitting COVID-19 or the COVID-19 recovery certificate;
• International travelers with the status of foreign nationals who are Diplomatic visa holders and work visas related to official visit/state officials at the ministerial level or above and foreign nationals who entered Indonesia with the Travel Corridor Arrangement scheme,  according to the principle of reciprocity while implementing a strict health protocol; and
• International travelers with the status of foreign nationals who have not received the vaccine and intend to travel domestically in order to continue their journey with international flights out of Indonesian territory, are allowed not to show their COVID-19 vaccination card/certificate as long as they do not leave the airport area during transit waiting for international flights to be followed, with requirements:
• Has been permitted by the local Port Health Office to travel domestically in order to continue the journey with international flights out of the territory of Indonesia; and
• Showing the schedule of flight tickets outside Indonesia for direct transit from the departure city to the international airport in the territory of Indonesia with the final destination to the destination country.

6. COVID-19 Entry Points Health Protocols are listed as follows:

• International travelers must proceed through international travel arrival documents checking as being mentioned in no. 4.
• Upon arrival at the entry points, international travelers must undergo a COVID-19 symptom check, including a body temperature check.
• International travelers with a symptom of COVID-19 or body temperature above 37.5 degrees Celsius must undergo RT-PCR examination upon arrival with payment borne by the government for Indonesian citizen and by self-financing for foreign nationals
• International travelers without a symptom of COVID-19 and body temperature below 37.5 degrees Celsius are not required to undergo RT-PCR examination upon arrival and can continue their travel while also conducting 14 days of self health monitoring.
• International travelers conducting the RT-PCR confirmation examination as referred to in point c are allowed to continue the journey after conducting the RT-PCR confirmation examination sample and must comply with the following provisions:
• Waiting for the results of the RT-PCR confirmation examination in hotel rooms, lodging rooms, or residences; and
• Are not allowed to leave hotel rooms, lodging rooms, or residences and are not allowed to interact with other people before the results of the RT-PCR confirmation examination show negative results.
• In the event that the RT-PCR confirmation examination as referred to in point c shows a positive result, the international traveler shall be isolated/treated in accordance with the follow-up mechanism for the positive case.
• In the event that the RT-PCR confirmation examination as referred to in point c shows a negative result, the international traveler is allowed to continue the journey and it is recommended to carry out independent health monitoring of COVID-19 symptoms for 14 days by implementing strict health protocols.

7. Positive Case Follow-up Mechanism and Isolation/Treatment are as follows:

• International travelers with positive RT-PCR confirmation examination results without symptoms or experiencing mild symptoms are required to carry out isolation/treatment in isolation hotels or centralized isolation facilities set by the government or self-isolate in their own residences with isolation/treatment times as recommended by the Ministry of Health.
• International travelers with positive RT-PCR confirmation examination results accompanied by moderate or severe symptoms and/or with uncontrolled comorbidities, will be isolated/treated at a Covid-19 referral hospital with isolation/treatment time according to recommendations from doctors and recommendations from the Ministry of Health.

8. COVID-19 Vaccination Program for International Travelers are as follows:

• International travelers with the status of Indonesian citizens who have not received the COVID-19 vaccination, either the first dose, the second dose, or the third dose are required to undergo vaccination at the entry point for overseas travel after a symptom check is carried out.
• International travelers with the status of foreign nationals who are already in Indonesia and will travel, both domestically and internationally, are required to undergo vaccination through a program or mutual cooperation scheme in accordance with the provisions of the legislation.

9. Financing of all the provisions mentioned above are regulated as follows:

• The cost of RT-PCR confirmation examination at the entry point as referred to in number 5.c. for foreign nationals it is borne independently, while for Indonesian citizens it is borne by the government.
• The cost of handling COVID-19 and medical evacuation for foreign nationals is borne independently, while for Indonesian citizens it is borne by the government.
• The cost of vaccination at the entry point for international travelers with the status of Indonesian citizens as referred to in letter 7.a is borne by the government.
• In the event that the international travelers with the status of foreign nationals are unable to finance the RT-PCR confirmation examination at the entry point and isolation/treatment when the results of the RT-PCR confirmation examination show positive results, as referred to in point a and b, then the Sponsor, Ministry/Institution/State-Owned Enterprises providing the consideration of the entry permit for the foreigner can be asked for the accountability in question.

10. Other provisions are as follows:

• In regards to the results of the RT-PCR test at the entry point, a written comparison can be requested by filling out the form provided by the Port Health Office or the Ministry of Health at the expense of the inspection being borne by the international travelers.
• The implementation of the RT-PCR comparison test as referred to in point a is carried out simultaneously by the Port Health Office in 2 (two) laboratories for the purpose of SGTF comparison examination and comparative examination of RT-PCR results, namely at: Health Research and Development Agency (Balitbangkes), Cipto Mangunkusumo Central General Hospital (RSCM), 9 Gatot Soebroto Army Central Hospital (RSPAD), Bhayangkara Raden Said Sukanto Hospital (Polri Hospital) or other government laboratories (Environmental Health Engineering Center, Regional Health Laboratory, or other government reference laboratories).
• The Port Health Office of airports and international seaports facilitates international travelers requiring emergency medical services upon arrival in Indonesia in accordance with the provisions of laws and regulations.
• Every transportation mode operator at the entry point for overseas travel is required to use the PeduliLindungi app.
• Ministries/institutions/regional apparatus that carry out functions related to the international travelers must follow up this Circular Letter by issuing legal instruments that are in harmony and do not conflict with the provisions of laws and regulations.
• The legal instrument as referred to in point e is an inseparable part of this Circular Letter.

This regulation is effective from 1 September 2022 until a later date is determined. You can check the complete detail regarding this regulation on this link.

Visa Exemption Arrangement Facility and Visa on Arrival for Indonesia

• Visa Exemption Arrangement facility and Visa on Arrival for Indonesia

Furthermore, based on the  Circular Letter of the Directorate General of Immigration No. IMI-0708.GR.01.01 of 2022 concerning the Ease of Immigration to Support Sustainable Tourism during the COVID-19 Pandemic effective from 23 September 2022, the Indonesian government has decided to exercise the Visa Exemption Arrangement facility and updated the list of countries eligible for Visa On Arrival (VOA) for tourism purposes.

The list of countries and special entities for Visit Visa Exemption Arrangement facility , in alphabetical order are:

• Brunei Darussalam,
• Philippines,
• Thailand, and

Visit Visa Exemption for Tourism Purpose are granted for foreign nationals at the Immigration Checkpoints as follows :

a. Airports:

1)  Hang Nadim, Riau Islands; 2)  Juanda, East Java; 3)  Kertajati, West Java; 4)  Kualanamu, North Sumatra; 5)  Minangkabau, West Sumatra; 6)  Ngurah Rai, Bali; 7)  Sam Ratulangi, North Sulawesi; 8)  Sentani, Jayapura; 9)  Soekarno Hatta, Banten; 10) Sultan Aji Muhammad Sulaiman, East Kalimantan; 11) Sultan Hasanuddin, South Sulawesi; 12) Sultan Iskandar Muda, Aceh; 13) Sultan Syarif Kasim II, Riau; 14) Yogyakarta, DI Yogyakarta; 15) Zainuddin Abdul Majid, West Nusa Tenggara.

b. Seaports:

  1)  Achmad Yani, North Maluku;  2)  Amamapare, Papua;  3)  Anggrek, Gorontalo; 4)  Bagan Siapi-Api, Riau; 5)  Bandar Bentan Telani Lagoi, Riau Islands; 6)  Bandar Seri Udana Lobam, Riau Islands; 7)  Bandar Sri Setia Raja, Riau; 8)  Batam Centre, Riau Islands; 9)  Batu Ampar, Riau Islands; 10)  Belakang Padang, Riau Islands; 11)  Belawan, North Sumatra; 12)  Benete, West Nusa Tenggara; 13)  Benoa, Bali; 14)  Biak, Papua;  15)  Boom Baru, South Sumatra; 16)  Celukan Bawang, Bali; 17)  Cirebon, West Java; 18)  Citra Tri Tunas, Riau Islands; 19)  Ciwandan, Banten; 20)  Dumai, Riau; 21)  Dwi Kora, West Kalimantan; 22)  Gunung Sitoli, North Sumatera; 23)  Jambi, Jambi; 24)  Jayapura, Papua; 26)  Kabil, Riau Islands; 27)  Kendari, Southeast Sulawesi; 28)  Kota Baru, South Kalimantan; 29)  Kuala Enok, Riau; 30)  Kuala Langsa, Aceh; 31)  Kuala Tanjung, North Sumatra; 32)  Kumai, Central Kalimantan; 33)  Labuan Bajo, East Nusa Tenggara; 34)  Lauren Say, East Nusa Tenggara; 35)  Lemar, West Nusa Tenggara; 36)  Lhokseumawe, Aceh; 37)  Malahayati, Aceh;        38)  Manado, North Sulawesi Utara; 40)  Marina Ancol, DKI Jakarta; 41)  Marina Teluk Senimba, Riau Islands; 42)  Merauke, Papua; 43)  Muara Sabak, Jambi; 44)  Nongsa Terminal Bahari, Riau Islands; 45)  Nusantara, North Sulawesi; 46)  Nusantara Nusantara Pare Pare, South Sulawesi; 47)  Padang Bai, Bali; 48)  Panarukan, East Java; 49)  Pangkal Balam, Bangka Belitung; 50)  Panjang, Lampung; 51)  Pantoloan, Central Sulawesi; 52)  Pasuruan, East Java; 53)  Patimban, West Java; 54)  Probolinggo, East Java; 55)  Pulau Baai, Bengkulu; 56)  Sabang, Aceh; 57)  Samarinda, East Kalimantan; 58)  Sampit, Central Kalimantan;  59)  Samudera, North Sulawesi; 60)  Saumlaki, Maluku; 61)  Sekupang, Riau Islands; 62)  Selat Lampa, Riau Islands; 63)  Semayang, East Kalimantan; 64)  Siak Sri Indrapura, Riau; 65)  Sibolga, North Sumatra; 66)  Sintete, West Kalimantan; 67)  Soekarno-Hatta, South Sulawesi; 68)  Sorong, Papua; 69)  Sri Bayintan, Riau Islands; 70)  Sri Bintan Pura, Riau Islands; 71)  Sunda Kelapa, DKI Jakarta; 72)  Sungai Guntung, Riau; 73)  Tanjung Balai Karimun, Riau Islands; 74)  Tanjung Emas, Central Jawa; 75)  Tanjung Gudang, Bangka Belitung; 76)  Tanjung Harapan, Riau; 77)  Tanjung Intan, Central Java; 78)  Tanjung Kalian, Bangka Belitung; 79)  Tanjung Pandan, Bangka Belitung; 80)  Tanjung Perak, East Java; 81)  Tanjung Priok, DKI Jakarta; 82)  Tanjung Uban, Riau Islands; 83)  Tanjung Wangi, East Java; 84)  Tarempa, Riau Islands; 85)  Teluk Bayur, West Sumatra; 86)  Teluk Nibung, North Sumatra; 87)  Tembilahan, Riau; 88)  Tenau, East Nusa Tenggara; 89)  Tri Sakti, South Kalimantan; 90)  Tual, Maluku; 91)  Yos Sudarso, Maluku;

c. Cross-Border Posts:

1)  Aruk, West Kalimantan; 2)  Entikong, West Kalimantan; 3)  Marore, North Sulawesi; 4)  Miangas, North Sulawesi; 5)  Mota’ain, East Nusa Tenggara; 6)  Motamasin, East Nusa Tenggara; 7)  Nanga Badau, West Kalimantan;                                                      8)  Serasan, Riau Islands;                                                                    9)  Skouw, Papua; 10) Sota, Papua; 11) Tunon Taka, North Kalimantan; 12) Wini, East Nusa Tenggara.

Effective from 23 September 2022, below are the list of countries and special entities for VOA for tourism, in alphabetical order:

• Bosnia Herzegovina
• Brunei Darussalam
• Czech Republic
• Liechtenstein
• Netherlands
• New Zealand
• Philippines
• Saudi Arabia
• South Africa
• South Korea
• Switzerland
• Timor Leste
• Türkiye
• United Arab Emirates
• United Kingdom
• United States of America
• Vatican City

VOA for Tourism Purpose are granted for foreign nationals at the Immigration Checkpoints as follows

Immigration Checkpoints on Airports

• Hang Nadim, Riau Islands;
• Juanda, East Java;
• Kualanamu, North Sumatra;
• Ngurah Rai, Bali; 
• Raja Haji Fisabilillah, Riau Islands;
• Sam Ratulangi, North Sulawesi;
• Sentani, Papua
• Soekarno Hatta, DKI Jakarta;
• Sultan Hasanuddin, South Sulawesi;
• Sultan Syarif Kasim II, Riau;
• Yogyakarta in Special Region of Yogyakarta;
• Zainuddin Abdul Madjid in West Nusa Tenggara.

Immigration Checkpoints on Seaports

• Bandar Bentan Telani Lagoi, Riau Islands;
• Bandar Seri Udana Lobam, Riau Islands;
• Batam Centre, Riau Islands;
• Belawan, North Sumatra;
• Benoa, Bali;
• Biak, Papua;
• Citra Tri Tunas, Riau Islands;
• Dumai in Riau;
• Jayapura, Papua;
• Labuan Bajo, East Nusa Tenggara;
• Lembar, West Nusa Tenggara;
• Marina Teluk Senimba, Riau Islands;
• Malundung, North Kalimantan;
• Marina Ancol, Jakarta;
• Nongsa Terminal Bahari, Riau Islands;
• Nusantara Pare-Pare, South Sulawesi;
• Padang Bai, Bali;
• Sabang, Aceh;
• Samudera, North Sulawesi;
• Saumlaki, Maluku;
• Sekupang, Riau Islands;
• Sibolga, North Sumatra;
• Soekarno-Hatta, South Sulawesi;
• Sorong, Papua;
• Sri Bintan Pura, Riau Islands;
• Sunda Kelapa, DKI Jakarta;
• Tanjung Balai Karimun, Riau Islands;
• Tanjung Emas, Central Java;
• Tanjung Pandan, Bangka Belitung;
• Tanjung Perak, East Java;
• Tanjung Priok, Jakarta;
• Tarempa, Riau Islands;
• Teluk Bayur, North Jakarta;
• Tenau, East Nusa Tenggara;
• Tual, Maluku.

Immigration Checkpoints on Cross-Border Posts

• Mota’ain, East Nusa Tenggara;
• Sota, Papua;
• Tunon Taka, North Kalimantan;
• Wini, East Nusa Tenggara.                                                                                   

The regulations and details for Visit Visa Exemption for Tourism Purpose and Visa On Arrival for Tourism are listed as follows:

1. International travelers must present all requirements for the VOA at the immigration counter, namely:

i. Diplomatic Passport, ii. Service Passport, or iii. General Passport;

With validity period of at least 6 (six) months;

• A return ticket or a connecting ticket to continue traveling to another country;
• Proof of non-tax revenue payment in case of applying for a VOA for tourism purpose

2. Visa Exemption Arrangement for Tourism and VOA for tourism can be used by foreign nationals to carry out tourism activities or government duties in international activities of a state or government nature;

3. In the event that the foreign national as referred to in number 3 will carry out government duties in international activities of a state or government nature, in addition to meeting the requirements as referred to in number 2 must also attach an invitation letter to attend a conference/trial/meeting issued by the related Ministry/Agency of the Republic of Indonesia;

4. VOA for Tourism can also be granted to foreign nationals holding Diplomatic Passports or Service Passports who are not citizens of the State, Government of a Special Administrative Region of a State, and Certain Entities Subject to a VOA for Tourism in the event that there is no Representative of the Republic of Indonesia in the country/place of residence or emergency/urgent activities, by examining the following requirements:

• Diplomatic Passport or Service Passport with a validity period of at least 6 (six) months,
• A return ticket or a one-way ticket to continue the journey to another country;
• Request letter from the Ministry/Agency/Agency of the Republic of Indonesia;
• Letter of approval from the Director General of Immigration;
• Proof of non-tax revenue payment for VOA for tourism; and
• Invitation letter to attend conferences/trials/meetings issued by Ministries/Institutions/Agencies of the Republic of Indonesia, in terms of the intention of visiting foreigners for government duties in international activities of a state or government nature;

5. The approval letter from the Director General of Immigration as referred to in number 4 letter d is submitted by the chairs of the Ministry/Institution/Agency of the Republic of Indonesia to the Director General of Immigration u.p. Director of Immigration Traffic by attaching:

• A request letter from the Ministry/Agency/Agency of the Republic of Indonesia containing data on foreign nationals and the reasons for the submission,
• Diplomatic Passport or Service Passport with a validity period of at least 6 (six) months, and

6. Foreign nationals holding Visa Exemption Arrangement for Tourism and VOA for tourism cannot apply for a New Stay Permit through a Visa application;

7. Foreign nationals holding Visa Exemption Arrangement for Tourism and VOA for tourism can leave the territory of Indonesia through all Immigration Checkpoints;

8. The applicable rate for a VOA for tourism is the rate for a Visa on Arrival as referred to in the Attachment to Government Regulation Number 28 of 2019 which is IDR 500,000,-;

9. Perform data reconciliation between non-tax revenue payments, use of Visit Visa stickers on VOA for tourism with immigration crossings on a daily, weekly, and monthly basis;

Passport holders outside the above listed categories in point 2, can also enter Indonesia through entry points mentioned in point 1 by applying for e-visa prior to departure.

If you are already in Indonesia and planning to depart on a domestic trip, we suggest you find an updated regulation regarding domestic travel by clicking the link here .

Second Home Visa

Foreigners can stay for 5 (five) or 10 (ten) years and carry out various activities, such as investment and others. Foreigners can also conveniently apply for a second-home visa through a website-based application( visa-online.imigrasi.go.id ).

Check here for the required documents.

E-Visa on Arrival (E-VoA)

According to the Circular Letter of the Directorate General of Immigration No. IMI-0764.GR.01.01 of 2022 concerning the Immigration Policy regarding Electronic Visit Visa Services, Visit Visa on Arrival Services, and Free Visit Visa to Support Sustainable Tourism during the Covid-19 Pandemic, as of 10 November, 2022, E-VoA program is being applied for some international travelers in order to ease their visit to Indonesia and attract more foreign travelers to come. The E-VoA program is available at 6 airports and 11 seaports across Indonesia and currently accessible to foreign nationals from 46 countries.

You can check the details regarding the E-VoA program by clicking the link here .

It is also expected for all international travelers to practice healthy habits such as washing hands frequently, wearing a mask in public places, and implementing social distancing. Kindly note that this regulation changes dynamically in order to adapt to certain circumstances. Be sure to follow us on  Instagram ,  Facebook ,  Twitter ,  TikTok  and  YouTube  to get an immediate update on the regulations in the future.

*Disclaimer : This article was updated on 16 January 2022. Due to the dynamic nature of travel regulations, please stay updated and confirm your itinerary with your chosen travel providers.

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