tourism tour transport

What next for travel and tourism? Here's what the experts say

In many countries, more than 80% of travel and tourism spending actually comes from the domestic market. Image:  Unsplash/Surface

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Stay up to date:.

• In 2020 alone, the travel and tourism sector lost $4.5 trillion and 62 million jobs globally.
• But as the world recovers from the impacts of the COVID-19 pandemic, travel and tourism can bounce back as an inclusive, sustainable, and resilient sector.
• Two experts highlight some of the key transformations in the sector going forward during the World Economic Forum's Our World in Transformation series.

The Travel & Tourism sector was one of the hardest hit by the COVID-19 pandemic, leaving not only companies but also tourism-driven economies severely affected by shutdowns, travel restrictions and the disappearance of international travel.

In 2020 alone, the sector lost $4.5 trillion and 62 million jobs, impacting the living standards and well-being of communities across the globe. Moreover, the halt in international travel gave both leisure and business travellers the chance to consider the impact of their choices on the climate and environment.

Amid shifting demand dynamics and future opportunities and risks, a more inclusive, sustainable and resilient travel and tourism sector can be - and needs to be - built.

The World Economic Forum's Travel & Tourism Development Index 2021 finds that embedding inclusivity, sustainability and resilience into the travel and tourism sector as it recovers, will ensure it can continue to be a driver of global connectivity, peace and economic and social progress.

We spoke to Sandra Carvao , Chief of Market Intelligence and Competitiveness at the United Nations World Tourism Organization (UNWTO), and Liz Ortiguera , CEO of the Pacific Asia Travel Association in Thailand (PATA), and asked them to highlight some of the key areas of risk and opportunity in the sector during an episode of the World Economic Forum's Our World in Transformation series.

Have you read?

Travel & tourism development index 2021: rebuilding for a sustainable and resilient future, towards resilience and sustainability: travel and tourism development recovery, how can we really achieve sustainability in the travel sector, what are some of the top global trends you're witnessing currently in the travel and tourism sector.

Liz Ortiguera: Given the extended lockdown that we had on travel with the pandemic, vacation for friends and relatives (VFR) is now a high priority for people who haven’t been in touch for a long time thanks to the pandemic. So, people are reconnecting. And that kind of links to the second trend, which is multi-purpose or blended travel. Never before, particularly now that we can connect digitally through Zoom, has the ability to work from anywhere enabled travellers to cover multiple purposes, like visits with friends and multiple business trips. So, we'll find that the duration of travel and the length of stay is longer. And third is the continued high focus on safety and wellness which is top of mind for travellers due to the pandemic. All travel is wellness-related now.

Sandra Carvao: I think there is a bigger concern with sustainability, which is very welcome in our industry. Consumers, particularly the younger generation, are much more aware of the impact they have, not only on the environment but also socially and on the communities they live in. We've also seen an increase in expenditure per trip, so I think people are very eager to go outside, and they're staying longer. And on the other side, I think there are some challenges: we’re seeing a rise in late bookings because restrictions can change at short notice and that’s having an impact on the decisions of travellers. This is putting pressure on the industry in terms of planning and anticipating fluctuations in demand.

Social media surveys have shown that travellers who have immersive experiences are more likely to post about them, which is good for the industry.

What is community-based tourism and why is it important?

Sandra Carvao: One of the positive impacts of the pandemic is that people are looking for local experiences and are spending more time with communities. So, the concept of community-based tourism is obviously one that puts the community at the core of every development, ensuring that it's engaged and empowered and that it benefits. At the UNWTO, we worked with the G20 and the Saudi presidency back in 2020 and produced a framework for tourism development in communities, which states that communities need to be part of the planning and management of tourism activities. We need to go beyond traditional definitions of community to a point where the industry leans on partnerships between the public and private sectors and communities.

Liz Ortiguera: In July 2022, PATA is hosting a destination-marketing forum and one of the key themes is community-based tourism. The purpose is really to put the community and authenticity-in-culture activities at the heart of the travel experience. There are benefits for all stakeholders. One is that travellers can have an authentic experience. They're not in overcrowded, touristic locations and they experience something new and unique within the community. These experiences are designed in partnership with communities who get the benefit of financial inclusion, and if activities are designed properly, the reinforcement of their cultural heritage. Governments also engage in economic development more broadly across countries. Another interesting trend is creative tourism, which means you create an experience for tourists to participate in, like a dance lesson, or a cooking lesson. Social media surveys have shown that travellers who have these kinds of immersive experiences are more likely to post about them online and that's good for the industry.

It is important to emphasize that virtual experiences, while they are a fun tool, can never replace visiting a destination.

How is technology and innovation helping to leverage cultural resources?

Sandra Carvao: One interesting trend we’re seeing is that more and more people are booking trips directly, so communities need to be supported to digitize their systems. Education and upskilling of communities are important so that they can leverage digital platforms to market themselves. From the tourists’ perspective, it is important to emphasize that virtual experiences, while they are a fun tool, can never replace visiting a destination.

Liz Ortiguera: People have been living virtually for more than two years. Amazing innovations have emerged, such as virtual reality and augmented reality, and all kinds of applications and tools. But the important thing is the experience. The destination. Real-world experiences need to remain front and centre. Technology tools should be viewed as enablers and not the core experience. And when it comes to staff, technology can really democratize education. There’s an opportunity to mobilize a mobile-first approach for those who are on the frontlines, or out in the field, and can’t easily access computers, but need to get real-time information.

How is the sector dealing with labour shortages and re-employment of the workforce?

Liz Ortiguera: Labour shortages are much more dynamic in North America and in Europe. But it’s having a knock-on effect on Asia. If, for example, their air carriers are limited by staff and they have to cancel flights, which we're very much seeing out of Europe, seating capacity then becomes a limiting factor in the recovery of Asia Pacific. That's the main constraint right now. And compounding that is the rising price of fuel. But people in the Asia Pacific are keen to get reemployed.

Sandra Carvao: Labour shortages are a priority for the sector in countries around the world. Many workers left the sector during the pandemic and the uncertainty that surrounded the measures taken to contain it left many people unsure of whether the sector would recover. It is time to address things like conditions, scheduling, and work/life balance, all things which have been top of mind for workers during the pandemic. As the sector recovers, we need time to bring new hires on board and to train them to take over where those who switched jobs left off.

Are we seeing a growing trend towards domestic tourism?

Sandra Carvao: We’re talking about 9 billion people travelling within their own countries. And in many countries, for example in Germany, more than 80% of the tourism spending actually comes from the domestic market, similarly in countries like Spain and even smaller economies. Whenever it's possible to travel again, domestic markets tend to be more resilient. They kick off first mostly due to perceptions of safety and security issues. As the world economy recovers from the pandemic, there is a good opportunity for nations to rethink their strategy, look at the domestic market in a different way, and leverage different products for domestic tourists.

When it comes to sustainable tourism, how quickly could we mainstream eco-friendly modes of transportation?

Sandra Carvao: Transport is one of the key contributors to energy impacts and tourism. But it's also important that we look at the whole value chain. The UNWTO together with the One Planet Sustainable Tourism Programme just launched the Glasgow Declaration, which includes green commitments from destinations and companies. We’re seeing a strong movement in the airline industry to reduce emissions. But I think, obviously, technological developments will be very important. But it's also very important to look at market shifts. And we can't forget small islands and developing states that rely on long-haul air travel. It’s important to make sure that we invest in making the problem much less impactful.

Liz Ortiguera: 'Travel and tourism' is such a broad encompassing term that it’s not fair to call it an industry: it is actually a sector of many industries. The pandemic taught us how broad the impact of the sector is in terms of sustainability. There's a big movement in terms of destination resilience, which is the foundation for achieving sustainability in the journey to net-zero. We now have standards to mitigate that impact including meetings-and-events (MIE) standards and standards for tour operators. There are multiple areas within our industry where progress is being made. And I'm really encouraged by the fact that there is such a focus not just within the sector but also among consumers.

This interview was first done at the World Economic Forum's studios in Geneva as part of 'Our World in Transformation' - a live interactive event series for our digital members. To watch all the episodes and join future sessions, please subscribe here .

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Tourism Transportation

The transport industry has gained a vital place in the global network system and is one of the most important components of the tourism infrastructure. It now becomes easier for people to travel from one place to another because of the various modes of transportation available.

The earliest forms of transportation in the ancient times were animals on land and sails on the sea. Travel development from the need to survive, to expand and develop trade to far off countries, and the hunger to capture new lands and territories. This was followed by the use of steams and electricity in the nineteenth century followed by internal combustion engines.

Aircraft with the jet engines were introduced in the 1950s . With the development of technology, travel became faster and more and people could travel around the globe.

Since tourism involves the movement of people from their places of residence to the places of tourist attractions, every tourist has to travel to reach the places of interest. Transport is, thus, one of the major components of the tourism industry. To develop any place of tourist attraction there have to be proper, efficient, and safe modes of transportation.

Transportation is vital to tourism. Studies have shown that tourists spend almost 30 to 40 percent of their total holiday expenditure on transportation and the remaining on food, accommodation, and other activities. This aspect once again highlights the importance of transportation.

A tourist can travel by a variety of means. The tourism professional, as well as tourist, should be aware of the various modes of transport available to reach the destination and at the destination.

The various mode of transport can be broadly divided into the following three categories :

• Air transport
• Land transport
• Water transport

Air Transport

Due to the growth of air transport in recent years, long-distance travel has become much simpler and affordable. Distance is now measured in hours and not in kilometers. The world has indeed shrunk and becomes a small village.

The development of air transport mostly occurred after World War I and II. Commercial airlines were created for travelers. Because of increasing air traffic, the commercial sector grows rapidly. Before the World War II, Swissair already was carrying around 14-16 passenger between Zurich to London.

The first commercial service was introduced by KLM, the Dutch Airlines, in 1920 between Amsterdam and London. Commercial air travel grew mostly after World War II. More facilities were introduced and there was more comfort in travel.

Jet flights were inaugurated by Great Britain in the year 1952. In the year 1958 Pan American introduced the Boeing 707 services between Paris and New York. Due to the introduction of jet flights, the year 1959 onward saw a tremendous increase in air traffic. The concept of chartered flights was also introduced during this year.

Jumbo jets have revolutionized travel. A large number of people travel by air because of the speed, comfort, and economy in terms of time saved.

The modern era, thus, is the era of mass air travel. After road transport, air travel is the most popular mode of travel, particularly for international travel. For the business travelers, air transport is more convenient as it saves their precious time and offers a luxurious and hassle-free travel. Many airlines nowadays offer special facilities to the business tourist such as Internet on board.

There two types of airlines . These are following as:

Scheduled airlines operate as regular schedules. Chartered airlines or the non-scheduled airlines operate only when there is a demand, mainly during the tourist seasons. The chartered flights work out cheaper than the scheduled carriers as they are operated only when there is a high load factor. Chartered flights provide cheaper packages to the destination such as Portugal and Spain.

India receives more than 400 chartered flights, especially to Goa. Goa has a maximum number of chartered flights coming in during the months of December to January.

The International Air Transport Association (IATA) regulates international air travel. IATA has more than 105 major airlines of the world as its members. IATA regulates the price of tickets on different sectors of travel in the world. The concerned government decides the domestic fares.

The airfares are normally determined on the volume and the air travel demand in an area.

The International Civil Aviation Organization (ICAO) is an intergovernmental organization established in the year 1945. Only the government of the country can become a member. The government has to enter into a bilateral agreement for the frequency of flights for operating commercial airlines between them.

Airlines are classified into two broad categories namely small carrier and large carrier . The small carrier also known as commuter airlines have less than 30 seats . The larger carriers, also known as major airlines fly direct routes between the major cities and seat and seat 100 to 800 passengers .

The recent boom in the aviation technology has certainly bought some new development to airlines industry. There has been a major change in the size of the aircraft.

Every year there are a growing number of new airlines being introduced. Because of the growing number of new private airlines, there is stiff competition among them. This has resulted in a considerable reduction in air fairs and has boosted the growth of air traffic. To woo and attract customers, many airlines offer cheaper promotional fares such as excursion fares, group fares, and apex fares.

Million of tonnes of cargo and mail are also handled by the air transport industry.

Road Transport

Humans travel place to place in search of food in the primitive era. They tamed animals such as the dog, ox, horse, camel, reindeer, elephants, etc. for carrying the load and traveling. After the discovery of the wheel, humans developed the cart, the chariot, and the carriage.

Until the seventeenth century, horses were used for traveling. Later on better roads were constructed and some of these roads developed into trade routes, which linked many countries. One of them is the Silk Route which was used for transporting silk from China to Persia and the Blue Gem road from Iran to Afghanistan and India.

Today, the most popular and widely used mode of road travel is the automobile or the car. Road transport is dominated by the automobile, which provides views of the landscape and the freedom to travel. Tourist often travels with their entire family for holidays.

To promote tourism , the vehicle required are coaches and tourist cars. Tourist coaches or buses are preferred for large tourist groups traveling together on a specified tour itinerary. Many tourists prefer to travel in comfort and privacy and hire cars. Cars of various makes and standards are available on a rental basis.

Tourist also uses their own motorcar when holidaying. Cars and coaches carried long distance by train facility is also available in some countries.

The car rental segment of the tourism industry is in a very advanced stage in foreign countries. The client can book a car, himself or through agents, and make it wait at the desired place at the destination. The client can then drive the car himself /herself on reaching the destination.

Rail Transport

The railway is the most economical, convenient, and popular mode of travel especially for long distance travel all over the world. The railroad was invented in the seventeenth century in Germany with wooden tracks. The first steel rail was developed in the USA during the early 1800s . The railways revolutionized transportation and mass movement of people seen in the nineteenth and twentieth centuries.

The broad gauge lines account for more than 55 percent of the total network and carry 85 percent of total traffic. The steam engines have been replaced by diesel and electric engines which have helped in increasing the speed. Railways have promoted tourism by introducing a special tourist train.

In Europe, the railway systems of six European countries have been clubbed to make rail travel easier for the people of Europe. A rail passenger can buy a ticket in any one country of Europe and travel through six countries. For the foreign tourists, Eurail Passes offer unlimited discounts travel in express trains for periods ranging from a week to three months. In the USA, AMTRAK operates trains.

Water Transport

Humans have been traveling through water since time immemorial and carried good and people from one place to another. The boats progressed from the simple raft with some modifications and improvement and were first used around 6000 BC.

Travel by ship was the only means for traveling overseas until the middle of the twentieth century. The Cunard Steamship Company was formed in 1838 with regular steamship services operating on the North Atlantic. During the World War I, in 1914 the operations of the steamship company had to be suspended. After the World War I, the steamship luxury liners were back to business till World War II.

After the World War II, the large luxury liners again started their operations all over the world and carried passengers and holidaymakers. Some of the linear were very large accommodating up to 1000 passengers and had facilities like swimming pools, cinema halls, shops, casino, etc.

The cruise lines are the new attraction among the tourist. The cruises are booked several months in advance for trips into the tropical and sub-tropical waters of the Hawaii, Caribbean, Mediterranean, etc. Water transport today plays two main roles in travel and tourism namely ferrying and cruising .

Modern vessels such as the wave -piercing, the hydrofoil and the hovercraft are the over the water transport and used for short distance routes.

Water transportation is also used in riverboat travel. The Mississippi River has been a popular tourist river since the first settlers came to the USA. Today, tourists enjoy two or three-day luxury trips along the river. In Europe, the Rhine, winding through the grapes growing areas of Germany, offers similar leisure tourist trips.

Motorized ferries and launches are used over rivers to transport tourists and locals, to transport vehicles, and offer facilities such as car parking, restaurants, viewing decks, etc.

Advantages and Disadvantages of Various Modes of Transport

Tourist has a wide variety of transport options available today. There are several advantages and disadvantages of all the model of transport. These are following as:

Direct root, high speed, quick service, social and political significance, luxurious travel are the advantages of air transportation.

High cost, jet lag, unsuitable for heavy bulk cargo, accidents always fatal, international rule to be observed are the disadvantages of air transportation.

Flexibility, reliable, door to door service, economical, supplements other modes of transport, quick transit for short distances are the advantages of road transport.

Slow speed, carrying capacity limited, accidents, none- AC coaches not so comfortable, comfort depends upon the conditions of roads are the disadvantages of road transport.

Long distance travel cheaper, carrying capacity large, dependable service, quicker than road transportation, ability to view scenery en route is the advantage of railways.

Inflexible, unfit to hilly regions, difficulties in rural areas, dining car facilities not always available are the disadvantage of railways.

Economical, carrying capacity enormously, develops international and coastal trades are the advantages of water transport.

Transportation As An Attraction

To attract customers as well as take them around an attraction, destination developers have used many forms of transport to move people around. These novel modes of transport ensure that major exhibits are viewed in a certain sequence and ensure that the crowd moves through at a reliable pace.

Overcrowding should be avoided at all costs to prevent untoward incidents and to maintain the beauty of the place. Tourist can cover the entire park in a shorter duration with the help of these modes of transport.

Transportation is the most crucial component of the tourism infrastructure. It is required not only for reaching the destination but also visiting the site and moving about at the destination. Variety in modes of transportation adds color to the overall tourism experience.

Unusual forms of transportation are also an attraction such as the cable cars in hilly terrain, the funicular railway, or jet boating. The choice of mode of transport is vast and tourists can choose a mode to suit their budget. They can opt for scheduled or non-scheduled transport such as the hiring of vehicles, boats, coaches or trains so that they can travel with their group.

The Geography of Transport Systems

The spatial organization of transportation and mobility

B.7 – Tourism and Transport

Author: dr. jean-paul rodrigue.

Tourism, as an economic activity, relies on transportation to bring tourists to destinations, and transportation can be part of the touristic experience.

1. The Emergence of the Tourism Industry

Since the 1970s where tourism became increasingly affordable, the number of international tourists has more than doubled . The expansion of international tourism has a large impact on the discipline of transport geography since it links traffic generation, interactions at different scales (from the local to the global), and the related transportation modes and terminals. As of 2016, 1.2 billion international tourist receipts were accounted for, representing more than 10% of the global population. The industry is also a large employer accounting for 10% of all the global employment; 30 tourist visits are usually associated with one job. 30% of the global trade of services is accounted for by tourism. Tourism dominantly takes place in Europe and North America , but geographical diversification is taking place.

Traveling has always been an important feature, but its function has substantially evolved. Historically, travelers were explorers and merchants looking to learn about regions, potential markets and to find goods and resources. The risks and exoticism associated also attracted the elite that could afford the large expenses and the time required to travel to other remote destinations. Many wrote realistic and even imaginary travel accounts. As time moved on and as transportation became more reliable, traveling became a more mundane activity taking place in an organized environment; tourism. In the modern world, traveling is more centered around annual holidays and can be reasonably well predicted.

As an economic activity, tourism is characterized by a high demand level of elasticity. As transport costs are significant for international transportation, cost fluctuations strongly influence demand. Therefore, transport is a key element in the tourism industry. The demand in international and even national transport infrastructures implies a large number of people to be transported in an efficient, fast, and inexpensive manner. It requires heavy investments and complex organization. Well-organized terminals and planned schedules are essential in promoting adequate transportation facilities for tourists, notably since the industry is growing at a fast rate.

Transport is the cause and the effect of the growth of tourism. First, the improved facilities have incited tourism , and the expansion of tourism has prompted the development of transport infrastructure. Accessibility is the main function behind the basics of tourism transport. In order to access sought-after destinations, tourists have a range of transportation modes that are often used in a sequence. Air transport is the primary mode for international tourism, which usually entails travel over long distances. Growth rates of international air traffic are pegged to growth rates of international tourism.

Transport policies and national regulations can influence destinations available to tourists. One dimension concerns the openness to tourism through travel visa restrictions , which vary substantially depending on the countries of origin of tourists. Unsurprisingly, travelers from developed countries, particularly Europe, face the least restrictions, while travelers from developing countries face a much more stringent array of restrictions. Another dimension concerns the provision of infrastructure. If the public sector does not cope with the demand in terms of transport infrastructures, the tourist industry might be impaired in its development. However, land transport networks in various countries are designed to meet the needs of commercial movements that tourism requires.

Tourism usually contributes enough to the local economy that governments are more than willing to improve road networks or airport facilities, especially in locations with limited economic opportunities other than tourism. There are, however, significant differences in the amount of spending per type of mode, namely between cruise and air transport tourism. Cruise shipping tourism provides much less revenue than a tourist brought by air travel. A significant reason is that cruise lines are capturing as much tourism expenses within their ships as possible (food, beverages, entertainment, shopping) and have short port calls, often less than a day. Tourists arriving by air transport usually stay several days at the same location and use local amenities.

2. Means and Modes

Tourism uses all the standard transportation modes since travelers rely on existing passenger transport systems, from local transit systems to global air transportation.

• Car traveling is usually an independent transport conveyance where the traveler decides the route and the length of the trip. It is usually cheaper since road fees are not directly paid and provided as a public. It is the only transportation mode that does not require transfers, in the sense that the whole journey, from door to door can be achieved. Along major highway corridors, service activities such as restaurants, gas stations, and hotels have agglomerated to service the traffic, many of which touristic. Car transport is the dominant mode in world tourism (77% of all journeys), notably because of advantages such as flexibility, price, and independence. Tourists will often rent cars to journey within their destinations, which has triggered an active clustering of car rental companies adjacent to main transport terminals (airports, train stations) and touristic venues.
• Coach traveling uses the same road network as cars. Coaches are well suited for local mass tourism but can be perceived as a nuisance if in too large numbers since they require a large amount of parking space. They can be used for short duration local tours (hours) but also can be set for multi-days journeys where the coach is the conveyance moving tourists from one resort to another.
• Rail travel was the dominant form of passenger transport before the age of the automobile. The railway network usually reflects more the commercial needs of the national economy then holiday tourist flows which can make it a less preferred choice as a traveling mode. The railway systems of several countries, notably in Europe, have seen massive investments for long-distance routes and high-speed services. Due to the scenery or the amenities provided, rail transportation can also be a tourist destination in itself. Several short rail lines that no longer had commercial potential have been converted for tourism.
• Air transport is by far the most effective transport mode. Notably because of prices, only 12.5% of the tourists travel by plane, but for international travel, this share is around 40%. Air transport has revolutionized the geographical aspect of distances; the most remote areas can now be reached any journey around the world can be measured in terms of hours of traveling. Business travelers are among the biggest users of airline facilities, but low-cost air carriers have attracted a significant market segment mainly used for tourism.
• Cruises are mainly providing short sea journeys of about a week. Cruising has become a significant tourist industry. Cruise ships act as floating resorts where guests can enjoy amenities and entertainment while being transported along a chain of port calls. The international market for cruising was about 22.2 million tourists in 2015, which involves an annual growth rate above 7% since 1990. The main cruise markets are the Caribbean and the Mediterranean, with Alaska and Northern Europe fjords also popular during the summer season. This industry is characterized by a high level of market concentration with a few companies, such as Carnival Corporation and Royal Caribbean Cruises who account for about 70% of the market. The impacts of cruising on the local economy are mitigated as the strategy of cruising companies is to retain as much income as possible. This implies that tourists spend most of their money on the cruise ship itself (gift shops, entertainment, casinos, bars, etc.) or on-island facilities owned by cruise shipping companies.

3. Mass Tourism and Mass Transportation

Tourism transport can be divided into two categories:

• Independent means of travel ; controlled by individual tourists who book them on their own. This mainly involves the private automobile, but also mass conveyances that are booked to travel on an individual basis such as regularly scheduled flights, rail connections, ferries, and even cruises.
• Mass travel ; where tourists travel in organized groups. The most common form involves chartered buses and flights used for this single purpose.

When tourism was mainly for the elite, independent means of travel prevailed. However, the emergence of mass tourism and the significant revenue it provides for local economies required the setting of mass transportation systems and specialized firms such as travel agencies organizing travel on behalf of their customers. These firms were able to take advantage of their pricing power being able to negotiate large volumes of passengers for carriers and hotels. Some were even able to become air carriers, such as Thomas Cook Airlines and Air Transat, which are major charterers in their respective markets. Paradoxically, the growth of online travel booking services has favored the re-emergence of independent means of travel since an individual is able to book complex travel services, including transport and hotel accommodations. Thus, the segmentation of the travel industry is linked with the segmentation of the supporting transport systems.

The seasonality of tourism has an important impact on the use and allocation of transportation assets.

• Air transport has a notable seasonality where tourism results in variations in demand, summer being the peak season. Because of this seasonality and the high cost of acquiring additional assets to accommodate peak demand, the airline industry has pricing power during peak touristic demand. This also leads the seasonal charter services to pick up the potential unmet demand. During the winter, charterers focus on subtropical destinations (e.g. Caribbean, Mexico), while during the summer there is more a focus on the European market.
• Cruises also have a seasonality where many cruise lines are repositionning their assets according to variations in the destination preferences. During winter months, the Caribbean is an important destination market, while during the summer, destinations like the Mediterranean, Alaska, and Norway are more prevalent.

4. Covid-19 and its Impacts

Related topics.

• Air Transport
• Airport Terminals
• Transportation and Economic Development
• The Cruise Industry

Bibliography

• Graham, A. and F. Dobruszkes (eds) (2019) Air Transport – A Tourism Perspective, Amsterdam: Elsevier.
• World Economic Forum (2017) The travel & tourism competitiveness report 2017, World Economic Forum.

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Reimagining the $9 trillion tourism economy—what will it take?

Tourism made up 10 percent of global GDP in 2019 and was worth almost $9 trillion, 1 See “Economic impact reports,” World Travel & Tourism Council (WTTC), wttc.org. making the sector nearly three times larger than agriculture. However, the tourism value chain of suppliers and intermediaries has always been fragmented, with limited coordination among the small and medium-size enterprises (SMEs) that make up a large portion of the sector. Governments have generally played a limited role in the industry, with partial oversight and light-touch management.

COVID-19 has caused an unprecedented crisis for the tourism industry. International tourist arrivals are projected to plunge by 60 to 80 percent in 2020, and tourism spending is not likely to return to precrisis levels until 2024. This puts as many as 120 million jobs at risk. 2 “International tourist numbers could fall 60-80% in 2020, UNWTO reports,” World Tourism Organization, May 7, 2020, unwto.org.

Reopening tourism-related businesses and managing their recovery in a way that is safe, attractive for tourists, and economically viable will require coordination at a level not seen before. The public sector may be best placed to oversee this process in the context of the fragmented SME ecosystem, large state-owned enterprises controlling entry points, and the increasing impact of health-related agencies. As borders start reopening and interest in leisure rebounds in some regions , governments could take the opportunity to rethink their role within tourism, thereby potentially both assisting in the sector’s recovery and strengthening it in the long term.

In this article, we suggest four ways in which governments can reimagine their role in the tourism sector in the context of COVID-19.

1. Streamlining public–private interfaces through a tourism nerve center

Before COVID-19, most tourism ministries and authorities focused on destination marketing, industry promotions, and research. Many are now dealing with a raft of new regulations, stimulus programs, and protocols. They are also dealing with uncertainty around demand forecasting, and the decisions they make around which assets—such as airports—to reopen will have a major impact on the safety of tourists and sector employees.

Coordination between the public and private sectors in tourism was already complex prior to COVID-19. In the United Kingdom, for example, tourism falls within the remit of two departments—the Department for Business, Energy, and Industrial Strategy (BEIS) and the Department for Digital, Culture, Media & Sport (DCMS)—which interact with other government agencies and the private sector at several points. Complex coordination structures often make clarity and consistency difficult. These issues are exacerbated by the degree of coordination that will be required by the tourism sector in the aftermath of the crisis, both across government agencies (for example, between the ministries responsible for transport, tourism, and health), and between the government and private-sector players (such as for implementing protocols, syncing financial aid, and reopening assets).

Concentrating crucial leadership into a central nerve center  is a crisis management response many organizations have deployed in similar situations. Tourism nerve centers, which bring together public, private, and semi-private players into project teams to address five themes, could provide an active collaboration framework that is particularly suited to the diverse stakeholders within the tourism sector (Exhibit 1).

We analyzed stimulus packages across 24 economies, 3 Australia, Bahrain, Belgium, Canada, Egypt, Finland, France, Germany, Hong Kong, Indonesia, Israel, Italy, Kenya, Malaysia, New Zealand, Peru, Philippines, Singapore, South Africa, South Korea, Spain, Switzerland, Thailand, and the United Kingdom. which totaled nearly $100 billion in funds dedicated directly to the tourism sector, and close to $300 billion including cross-sector packages with a heavy tourism footprint. This stimulus was generally provided by multiple entities and government departments, and few countries had a single integrated view on beneficiaries and losers. We conducted surveys on how effective the public-sector response has been and found that two-thirds of tourism players were either unaware of the measures taken by government or felt they did not have sufficient impact. Given uncertainty about the timing and speed of the tourism recovery, obtaining quick feedback and redeploying funds will be critical to ensuring that stimulus packages have maximum impact.

2. Experimenting with new financing mechanisms

Most of the $100 billion stimulus that we analyzed was structured as grants, debt relief, and aid to SMEs and airlines. New Zealand has offered an NZ $15,000 (US $10,000) grant per SME to cover wages, for example, while Singapore has instituted an 8 percent cash grant on the gross monthly wages of local employees. Japan has waived the debt of small companies where income dropped more than 20 percent. In Germany, companies can use state-sponsored work-sharing schemes for up to six months, and the government provides an income replacement rate of 60 percent.

Our forecasts indicate that it will take four to seven years for tourism demand to return to 2019 levels, which means that overcapacity will be the new normal in the medium term. This prolonged period of low demand means that the way tourism is financed needs to change. The aforementioned types of policies are expensive and will be difficult for governments to sustain over multiple years. They also might not go far enough. A recent Organisation for Economic Co-operation and Development (OECD) survey of SMEs in the tourism sector suggested more than half would not survive the next few months, and the failure of businesses on anything like this scale would put the recovery far behind even the most conservative forecasts. 4 See Tourism policy responses to the coronavirus (COVID-19), OECD, June 2020, oecd.org. Governments and the private sector should be investigating new, innovative financing measures.

Revenue-pooling structures for hotels

One option would be the creation of revenue-pooling structures, which could help asset owners and operators, especially SMEs, to manage variable costs and losses moving forward. Hotels competing for the same segment in the same district, such as a beach strip, could have an incentive to pool revenues and losses while operating at reduced capacity. Instead of having all hotels operating at 20 to 40 percent occupancy, a subset of hotels could operate at a higher occupancy rate and share the revenue with the remainder. This would allow hotels to optimize variable costs and reduce the need for government stimulus. Non-operating hotels could channel stimulus funds into refurbishments or other investment, which would boost the destination’s attractiveness. Governments will need to be the intermediary between businesses through auditing or escrow accounts in this model.

Joint equity funds for small and medium-size enterprises

Government-backed equity funds could also be used to deploy private capital to help ensure that tourism-related SMEs survive the crisis (Exhibit 2). This principle underpins the European Commission’s temporary framework for recapitalization of state-aided enterprises, which provided an estimated €1.9 trillion in aid to the EU economy between March and May 2020. 5 See “State aid: Commission expands temporary framework to recapitalisation and subordinated debt measures to further support the economy in the context of the coronavirus outbreak,” European Commission, May 8, 2020, ec.europa.eu. Applying such a mechanism to SMEs would require creating an appropriate equity-holding structure, or securitizing equity stakes in multiple SMEs at once, reducing the overall risk profile for the investor. In addition, developing a standardized valuation methodology would avoid lengthy due diligence processes on each asset. Governments that do not have the resources to co-invest could limit their role to setting up those structures and opening them to potential private investors.

3. Ensuring transparent, consistent communication on protocols

The return of tourism demand requires that travelers and tourism-sector employees feel—and are—safe. Although international organizations such as the International Air Transport Association (IATA), and the World Travel & Tourism Council (WTTC) have developed a set of guidelines to serve as a baseline, local regulators are layering additional measures on top. This leads to low levels of harmonization regarding regulations imposed by local governments.

Our surveys of traveler confidence in the United States  suggests anxiety remains high, and authorities and destination managers must work to ensure travelers know about, and feel reassured by, protocols put in place for their protection. Our latest survey of traveler sentiment in China  suggests a significant gap between how confident travelers would like to feel and how confident they actually feel; actual confidence in safety is much lower than the expected level asked a month before.

One reason for this low level of confidence is confusion over the safety measures that are currently in place. Communication is therefore key to bolstering demand. Experience in Europe indicates that prompt, transparent, consistent communications from public agencies have had a similar impact on traveler demand as CEO announcements have on stock prices. Clear, credible announcements regarding the removal of travel restrictions have already led to increased air-travel searches and bookings. In the week that governments announced the removal of travel bans to a number of European summer destinations, for example, outbound air travel web search volumes recently exceeded precrisis levels by more than 20 percent in some countries.

The case of Greece helps illustrate the importance of clear and consistent communication. Greece was one of the first EU countries to announce the date of, and conditions and protocols for, border reopening. Since that announcement, Greece’s disease incidence has remained steady and there have been no changes to the announced protocols. The result: our joint research with trivago shows that Greece is now among the top five summer destinations for German travelers for the first time. In July and August, Greece will reach inbound airline ticketing levels that are approximately 50 percent of that achieved in the same period last year. This exceeds the rate in most other European summer destinations, including Croatia (35 percent), Portugal (around 30 percent), and Spain (around 40 percent). 6 Based on IATA Air Travel Pulse by McKinsey. In contrast, some destinations that have had inconsistent communications around the time frame of reopening have shown net cancellations of flights for June and July. Even for the high seasons toward the end of the year, inbound air travel ticketing barely reaches 30 percent of 2019 volumes.

Digital solutions can be an effective tool to bridge communication and to create consistency on protocols between governments and the private sector. In China, the health QR code system, which reflects past travel history and contact with infected people, is being widely used during the reopening stage. Travelers have to show their green, government-issued QR code before entering airports, hotels, and attractions. The code is also required for preflight check-in and, at certain destination airports, after landing.

4. Enabling a digital and analytics transformation within the tourism sector

Data sources and forecasts have shifted, and proliferated, in the crisis. Last year’s demand prediction models are no longer relevant, leaving many destinations struggling to understand how demand will evolve, and therefore how to manage supply. Uncertainty over the speed and shape of the recovery means that segmentation and marketing budgets, historically reassessed every few years, now need to be updated every few months. The tourism sector needs to undergo an analytics transformation to enable the coordination of marketing budgets, sector promotions, and calendars of events, and to ensure that products are marketed to the right population segment at the right time.

Governments have an opportunity to reimagine their roles in providing data infrastructure and capabilities to the tourism sector, and to investigate new and innovative operating models. This was already underway in some destinations before COVID-19. Singapore, for example, made heavy investments in its data and analytics stack over the past decade through the Singapore Tourism Analytics Network (STAN), which provided tourism players with visitor arrival statistics, passenger profiling, spending data, revenue data, and extensive customer-experience surveys. During the COVID-19 pandemic, real-time data on leading travel indicators and “nowcasts” (forecasts for the coming weeks and months) could be invaluable to inform the decisions of both public-sector and private-sector entities.

This analytics transformation will also help to address the digital gap that was evident in tourism even before the crisis. Digital services are vital for travelers: in 2019, more than 40 percent of US travelers used mobile devices to book their trips. 7 Global Digital Traveler Research 2019, Travelport, marketing.cloud.travelport.com; “Mobile travel trends 2019 in the words of industry experts,” blog entry by David MacHale, December 11, 2018, blog.digital.travelport.com. In Europe and the United States, as many as 60 percent of travel bookings are digital, and online travel agents can have a market share as high as 50 percent, particularly for smaller independent hotels. 8 Sean O’Neill, “Coronavirus upheaval prompts independent hotels to look at management company startups,” Skift, May 11, 2020, skift.com. COVID-19 is likely to accelerate the shift to digital as travelers look for flexibility and booking lead times shorten: more than 90 percent of recent trips in China  were booked within seven days of the trip itself. Many tourism businesses have struggled to keep pace with changing consumer preferences around digital. In particular, many tourism SMEs have not been fully able to integrate new digital capabilities in the way that larger businesses have, with barriers including language issues, and low levels of digital fluency. The commission rates on existing platforms, which range from 10 percent for larger hotel brands to 25 percent for independent hotels, also make it difficult for SMEs to compete in the digital space.

Governments are well-positioned to overcome the digital gap within the sector and to level the playing field for SMEs. The Tourism Exchange Australia (TXA) platform, which was created by the Australian government, is an example of enabling at scale. It acts as a matchmaker, connecting suppliers with distributors and intermediaries to create packages attractive to a specific segment of tourists, then uses tourist engagement to provide further analytical insights to travel intermediaries (Exhibit 3). This mechanism allows online travel agents to diversify their offerings by providing more experiences away from the beaten track, which both adds to Australia’s destination attractiveness, and gives small suppliers better access to customers.

Governments that seize the opportunity to reimagine tourism operations and oversight will be well positioned to steer their national tourism industries safely into—and set them up to thrive within—the next normal.

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Margaux Constantin is an associate partner in McKinsey’s Dubai office, Steve Saxon is a partner in the Shanghai office, and Jackey Yu  is an associate partner in the Hong Kong office.

The authors wish to thank Hugo Espirito Santo, Urs Binggeli, Jonathan Steinbach, Yassir Zouaoui, Rebecca Stone, and Ninan Chacko for their contributions to this article.

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The Role and Importance of Transport within the Tourism Supply Chain

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• Slobodan Aćimović 5 ,
• Veljko M. Mijušković 5 ,
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• Ana Todorović Spasenić 7  

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The efficiency of managing the supply chain is the precondition of competitiveness of all successful companies, including those from the tourism sector. It represents a great challenge to respond to tourist expectations and evaluations regarding the price/quality relationship of the tourism products, which predominantly depends on the strength and performance of all the links between tourism supply chain partners. Tourism supply chains involve many components: accommodation, transport, excursions, bars and restaurants, handicrafts, food production, waste disposal, and the infrastructure that supports tourism within chosen destinations. The importance of one such component, transport, for the efficiency of the tourism supply chain is precisely the topic of analysis within the paper. The analysis encompasses an empirical research focused on the business practices of tourism companies in the area of Western Serbia, aimed to identify the supply chain determinants, which predominantly define the satisfaction of users of tourism products. The results of the carried-out research indicate that transport services have a significant role in generating the satisfaction of users of tourism products, thus seriously determining the efficiency of the tourism supply chains. The development of efficient transport systems represents a base for expansion of tourism activities, both in Western Serbia and in any other part of the world.

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Aćimović, S., Mijušković, V.M., Todorović, I., Spasenić, A.T. (2021). The Role and Importance of Transport within the Tourism Supply Chain. In: Karanovic, G., Polychronidou, P., Karasavvoglou, A., Maskarin Ribaric, H. (eds) Tourism Management and Sustainable Development. Contributions to Economics. Springer, Cham. https://doi.org/10.1007/978-3-030-74632-2_7

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Carbon Footprint of Tourism

How travel contributes to the climate emergency.

Tourism is responsible for roughly  8%  of the world’s carbon emissions. From plane flights and boat rides to souvenirs and lodging, various activities contribute to tourism’s carbon footprint. The majority of this footprint is emitted by visitors from high-income countries, with U.S. travelers at the top of the list. As the number of people who can afford to travel grows, so will tourism’s environmental footprint.

Keep reading to learn about some of the different ways that travel produces CO2. 

This graph shows the different activities that contribute to tourism’s total carbon footprint.

Data Source:  Nature Climate Change (2018)

Getting from here to there is the most basic component of tourism. Planes, cars, trains, boats, and even hot air balloons allow us to explore destinations all around the world. However, all of our jet-setting and road-tripping comes with a hefty carbon footprint. 

Today, transportation is tourism’s main source of greenhouse gas emissions. On average, planes and cars generate the most CO2 per passenger mile, with tour buses, ferries, and trains coming well behind. In recent years, the number of people traveling internationally skyrocketed as airfare became more affordable. Similarly, between 2005 and 2016, transport-related tourism emissions increased by more than  60% .

These are averages based on  2020 UK conversion factors.  Values will vary based on distance traveled, vehicle model, occupancy rate, flight class, and various other factors.

It would take an acre of forest a year to absorb the same  amount  of CO2 emissions of a one-way flight from London to New York. That’s about the same  amount  of emissions that the average person in Zimbabwe generates over an entire year.

In the same way your house generates emissions from energy use, so do the hotels, homestays, and rental homes that you stay in while on vacation. Many accommodations rely on heating and air conditioning to keep guest rooms at a pleasant temperature in hot or cold climates. These energy-intensive systems create CO2, as do the water heaters used to warm showers, pools, and spas. Electricity used to power lights, TVs, refrigerators, laundry machines, and other equipment is also a big contributor, especially in areas with dated or inefficient systems. 

Emissions from lodging tend to be highest in resorts and hotels that offer modern services, while smaller lodgings such as homestays and guest houses have lower emissions for the most part.

Data Source:  Caribbean Hotel Energy Efficiency Action Program (2012)

While hotels can lessen their footprint by utilizing clean energy sources, most still depend on dirty fossil fuels for the majority of their energy. According to the 2018  Green Lodging Trends Report , only 21% of hotels currently have on-site renewable energy.

Construction

Resorts, airports, and other tourism facilities can produce massive amounts of carbon even before they open their doors to tourists. Constructing a new building is an energy-intensive process – manufacturing the materials, transporting everything to the site, and constructing the building all generate carbon emissions. And it’s not just buildings that leave behind a footprint – the development of roads and other infrastructure for tourism also contributes to climate change.

Destruction of Carbon Sinks

Along with the construction process, tourism development emits carbon through the clearing of natural areas. Ecosystems, such as forests, act as carbon sinks by absorbing and storing emissions. When this carbon-rich vegetation is removed, CO2 is released back into the atmosphere. 

The mangrove forests that grow along coastlines in many tropical destinations have a tremendous capacity to store carbon. Studies show that they can store up to  4 times  more carbon than most other tropical forests around the world. Sadly, vast areas of mangroves are often cleared to make way for tourist infrastructure such as seaside resorts, beaches, marinas, and entertainment areas.  

The world lost a football field-sized area of tropical forest every five seconds in 2019, causing the same amount of carbon emissions that  400 million  cars would produce over an entire year

Food & Drink

Food production is responsible for roughly  one-quarter  of the world’s greenhouse gas emissions. Getting food from farm to table means growing, processing, transporting, packaging, refrigerating, and cooking – all of which require energy and contribute to your meal’s carbon footprint. Travel often multiplies this footprint since people tend to indulge more while on vacation. 

To cater to visitor tastes, many hotels and restaurants import the majority of their food products from other countries. Remote island destinations are especially dependent on imports. It is estimated that up to  80%  of the food consumed by the tourism industry in Pacific islands is brought in from overseas. The farther food travels, the more emissions are generated – and to get food to these secluded islands, it has to travel a very long way

Thanks to all-you-can eat hotel buffets and oversized restaurant portions, a substantial amount of the food produced for tourism ends up getting thrown away. When food is wasted, this means that all of those emissions that were generated by its production were unnecessary. Globally, less than half of hotels compost their food waste. When this food decomposes in landfills it creates methane which is  21 times  more potent than carbon dioxide. 

Data Source: Waste & Resources Action Programme    

Wastage of food in tourism is part of a larger, global issue. In fact, if food waste were a country, it would be the world’s  3rd largest  emitter of CO2. 

Though every trip must eventually come to an end, tourists are sure to return home with magnets, hats, art pieces, and other trinkets to remind them of their vacation. But traveler purchases aren’t limited to kitschy souvenirs. From street markets to high-end boutiques, shopping is now a travel experience in itself. 

Whether its jewelry or electronics, the carbon footprint of an item must be calculated with production, manufacturing and shipping in mind. There’s something special about purchasing an item that was made locally in the destination, yet oftentimes souvenirs and other products are mass-produced in factories far away. An item may have travelled between a number of countries and continents before reaching its final destination. For example, the cotton used to make a t-shirt sold in New York may have originated from China, been shipped to Vietnam for manufacturing then flown to New York for sale. Travelers’ buying habits are often different from locals’, thus increasing production emissions.

Looking Ahead

With the impacts of climate change becoming increasingly evident, it is critical that local governments, tourism businesses and suppliers, along with individual travelers all take action to reduce the industry’s reliance on fossil fuels.

New technologies such as solar-powered water heaters, temperature control systems, and energy saving appliances allow the industry to lessen its carbon footprint. Yet these innovations are not enough to outweigh the emissions created by a growing number of travelers.  Projections  indicate that tourism emissions could reach 6.5 billion metric tons by 2025. This represents a 44% increase from 2013, and is equivalent to about 13% of  current  global greenhouse gas emissions. For those emissions that aren’t yet avoidable,  carbon offsetting  should be used to complement sustainability practices and reduce tourism’s carbon footprint.

What You Can Do

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50 types of transport from around the world

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There are so many weird and wonderful types of transport around the world. From traditional types of transport such as cars, planes and trains through to unusual types of transport such as camels, dune buggies or cable cars, there is plenty of variety to choose from in the world that we live in today. Read on to find out about the top 50 types of transport around the world….

Types of transport around the world

1. bicycles (sustainable type of transport), 5. cable car, 6. skateboard (fun type of transport), 7. aeroplane , 8. dune buggy, 10. narrowboat, 11. rig (unusual type of transport), 13. golf buggy, 15. monorail, 18. gondola, 19. zip-line (unique type of transport), 20. cruise ship, 21. coco taxi, 22. dog sled, 23. train , 24. airboat, 26. felucca, 27. jeepney, 28. suspension railway, 30. hovercraft, 31. helicopter , 32. submarine , 33. reindeer sled (a christmas type of transport), 34. funicular, 35. underground funicular , 37. lorry (a practical type of transport), 38. unicycle , 40. dinghy , 41. parachute , 42. sail boat, 43. mobile home, 48. snowmobile (perfect type of transport for snow), 50. horse drawn tram, types of transport.

When it comes to getting from A to B in different parts of the world, there are always plenty of options to choose from. Some are more practical, like cars and buses, whereas some are a bit more fun – think of a horse and carriage, for example! Below you’ll see fifty different types of transport around the world!

Bicycles, more commonly known as bikes, are prevalent around the world. They are a low-cost form of transport, in that once you have paid for the bike itself it is free to ride. With two wheels and zero emissions, bikes are also eco-friendly and good for your health. When it comes to who uses bikes the most, that award goes to The Netherlands. Numbers are high in Sweden, Norway, China , Denmark and Germany too.

Coaches are used for group travel and inter-city travel. You can hire a coach as a group to travel to a concert, for example, and schools often use them for field trips. They are also often a more affordable way to travel between cities. This is especially true in the UK, where train travel is very expensive.

The actual name is an auto rickshaw. They are motorised rickshaws and are common in hot/tropical countries as they’re not fully enclosed. They are also fairly inexpensive to buy, own and use so can be found in various developing countries. Tuk-tuks are most common in India , but are spreading rapidly for use in tourism, entertainment and general transport.

Camels are used for transportation in sandy desert areas throughout Asia and northern Africa. This is because they can go several days without needing water and can carry large amounts of freight as well as people.

Technically called an aerial tramway, cable cars are for short distances. Small pods travel via two stationary ropes with a third moving rope, and they move fairly slowly. They are rarely used for urban transport or commuting (though in Wroclaw, Poland , you can cross the river using cable car where there is no bridge) but are common in ski resorts. They are most commonly found in the Alpine regions of Europe.

While skateboarding is now an Olympic sport, it is also something that has been practiced for many years. Some people use skateboards as a means of getting from A to B, too! This tends to be younger people heading to school or college, and is more common in America than elsewhere.

Also an airplane or simply plane, this is a fixed-wing aircraft. The most common airplane usage is recreation and military use. Planes are used for inter-country travel across the globe, with commercial aviation being one of the most lucrative businesses worldwide. 

Also known as a beach buggy, these are small motor vehicles with huge whees designed to use on beaches and other sandy locations. Generally they are used for recreation and fun, as well as sightseeing. They are commonly found in countries such as Peru , Dubai and Morocco.

This is a type of canoe commonly used in the Okavango Delta and on the Chobe River, located in Botswana. This is one of the least common types of transport around the world. It is propelled through shallow water by standing in the ‘stern’ area and pushing with a pole.

Found in the UK, this is a particular type of canal boat. They are designed to fit in the narrow locks here, and they are generally just used for tourist purposes now. Some people even live on narrowboats!

Reed boats are among the oldest known types of boats. They are still used in a few places around the world as traditional fishing boats (mainly in South America ) though they have mostly been replaced with planked boats. They are often waterproofed with tar.

A moped is a small motorcycle, popular in Italy , New Zealand and the UK. They are only just faster than a bicycle, although they are engine-powered.

Commonly found wherever golf courses are located, golf buggies are small vehicles (big enough for two) used to transport players and their equipment around a course.

These a type of boat associated with celebrities and the rich, found in well-off parts of the world such as Miami and Cannes, used for holidays and parties.

A monorail is an elevated singular-track railway used within theme parks and airports for the most part, to eliminate the need to walk from A to B.

Ferries are a mode of transport used to transport people and cargo between countries. You can take vehicles on board which makes them great for holidays without the need to fly.

A tram is a type of train that runs on a track on the road. They are common in European cities as a mode of transport – Prague, Vienna and Ghent, for example.

Found in Venice, these small boats (steered by gondoliers) are mostly used for tourist purposes now but were once the main mode of transport in this Italian city.

A zip-line (or zip-wire) is a pulley on a stainless steel cable, generally found on a slope. Not really used for transit, they are more so used for fun and adventure sport. The longest in the world is located in Wales!

Cruise ships are another type of boat used to transport people from country to country. However, they are much more comfortable than ferries and the ship is part of the holiday itself with various amenities included.

With three wheels and the shape of a half-coconut, this is an affordable way to travel in the cities of Havana, Varadero and Trinidad.

This is a sled or sleigh pulled by dogs, and used to travel through snow and ice. You’ll find dogs sleds in countries such as Canada and Greenland, as well as the state of Alaska .

A train is one of the most common types of transport around the world. Trains are track-based modes of transport used for both short and long journeys.

Found in marshy areas like the Everglades, Florida , airboats are used for fishing and also for tourist purposes.

Found across the Indian subcontinent, this is a specific type of horse drawn carriage which uses just one horse. They are so slow that they are not allowed in many cities and towns!

This is a traditional wooden sailing boat with a canvas sail, which comes in various sizes and is mostly used for sightseeing. They can be found mainly in Egypt as well as Malta, Tunisia and Iraq.

These crowded and decorated jeeps are buses in the Philippines, though they are being phased out at the moment.

This is a type of elevated monorail in which the vehicle is suspended from a fixed track built above streets or waterways. There is one Wuppertal, Germany.

A car is another of the most common types of transport in the world. Cars can travel both short and long distances, and can be carried by ferry across countries.

The only hovercraft for commercial use is now the Isle of Wight Hovercraft . These vehicles can travel across most surfaces included land and water!

A helicopter is a rotorcraft which can fly forward, backward and laterally thanks to its propellors. They are mostly used for the emergency services and military as well as sightseeing tours across major US cities.

This is a watercraft which can operate entirely underwater. Submarine usage is almost entirely military, but there are a few in commercial use for sightseeing in Lanzarote, Tenerife and other areas.

Found in snowy countries like Finland, this is a sled pulled by reindeer mostly used for tourism on Christmassy trips to magical Lapland.

This is a cable railway found on steep slopes. They are found in many places around the world, with some famous ones in Cape Town , Hong Kong, Italy, Hungary and Canada.

Located in Istanbul, Turkey, the Tünel is a funicular located underground and the oldest surviving underground urban rail line in Europe!

A truck is a large motor vehicle designed to transport cargo. They tend to have a small cab at the front, and back end shapes vary depending on the cargo.

A lorry is similar to a truck but with less variation at the back – they are generally just rectangular with a flat platform.

With one wheel, a saddle and pedals, this is similar to a bike. They have mostly fallen out of use except for recreational usage, although some commuter unicycles do exist.

These cute furry animals used to be a popular transport type. Nowadays this is a typical seaside pastime in places like Blackpool and Rhodes.

This small rubbery boat is usually used for tender, although there are sailing dinghies too. They are not designed for long journeys.

This is a device used to slow the air as you fall (by creating drag) when jumping out of a plane. They are used for recreation rather than transit.

A sail boat is a type of boat found worldwide, and propelled mostly or entirely by sails. Sailing holidays are very popular in Croatia, Greece, France and the Caribbean.

Mobile homes, including RVs and caravans, are small ‘houses’ on wheels which can be driven from A to B. They are common types of transport around the world, particularly in the US and Canada as well as the UK and Germany.

A canoe is a lightweight and very narrow boat propelled by a single-bladed paddle. These are used for sport/recreation globally.

This is a high speed train, found in Shanghai, which runs by magnets! It is one of the fastest types of transport around the world.

In the Himalayan area and in Inner Mongolia , you can ride a yak. This is more of a tourist pastime these days, but yaks have been used for transit here over the centuries.

This is a taxi bike with three wheels and a double seat at the front for passengers, covered by a canopy. They are still used briefly in Vietnam.

This is a motorised vehicle specifically designed for travelling through snow and ice. You’ll find snowmobiles in places like Alaska, Greenland and Finland.

A segway is a self-balancing mode of personal transport with low emissions used for commuting and sightseeing in major cities.

Located in Victor Harbour, Australia , this is simply a tram drawn by a horse. It is one of the most uniques forms of transport around the world.

There are so many interesting types of transport found all around the world! Of course, there are your common types of transport such as cars, trains and planes. But there are also so many unusual, innovative and fun types of transport too! Is there a type of transport that I have left off this list? Let me know in the comments below!

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Moscow Metro 2019

Will it be easy to find my way in the Moscow Metro? It is a question many visitors ask themselves before hitting the streets of the Russian capital. As metro is the main means of transport in Moscow – fast, reliable and safe – having some skills in using it will help make your visit more successful and smooth. On top of this, it is the most beautiful metro in the world !

. There are over 220 stations and 15 lines in the Moscow Metro. It is open from 6 am to 1 am. Trains come very frequently: during the rush hour you won't wait for more than 90 seconds! Distances between stations are quite long – 1,5 to 2 or even 3 kilometers. Metro runs inside the city borders only. To get to the airport you will need to take an onground train - Aeroexpress.

RATES AND TICKETS

Paper ticket A fee is fixed and does not depend on how far you go. There are tickets for a number of trips: 1, 2 or 60 trips; or for a number of days: 1, 3 days or a month. Your trips are recorded on a paper ticket. Ifyou buy a ticket for several trips you can share it with your traveling partner passing it from one to the other at the turnstile.

On every station there is cashier and machines (you can switch it to English). Cards and cash are accepted. 1 trip - 55 RUB 2 trips - 110 RUB

Tickets for 60 trips and day passes are available only at the cashier's.

60 rides - 1900 RUB

1 day - 230 RUB 3 days - 438 RUB 30 days - 2170 RUB.

The cheapest way to travel is buying Troyka card . It is a plastic card you can top up for any amount at the machine or at the ticket office. With it every trip costs 38 RUB in the metro and 21 RUB in a bus. You can get the card in any ticket office. Be prepared to leave a deposit of 50 RUB. You can get it back returning the card to the cashier.

SamsungPay, ApplePay and PayPass cards.

One turnstile at every station accept PayPass and payments with phones. It has a sticker with the logos and located next to the security's cabin.

GETTING ORIENTED

At the platfrom you will see one of these signs.

It indicates the line you are at now (line 6), shows the direction train run and the final stations. Numbers below there are of those lines you can change from this line.

In trains, stations are announced in Russian and English. In newer trains there are also visual indication of there you are on the line.

To change lines look for these signs. This one shows the way to line 2.

There are also signs on the platfrom. They will help you to havigate yourself. (To the lines 3 and 5 in this case). 

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Moscow metro to be more tourist-friendly

A new floor sign system at the Moscow metro's Pushkinskaya station. Source: Vladimir Pesnya / RIA Novosti

For many years now, Moscow has lagged behind St. Petersburg when it comes to making life easy for tourists, especially where getting around the city is concerned. Whereas the northern capital installed English-language maps, signs and information points throughout its subway system in the late 2000s, the Russian capital’s metro remained a serious challenge for foreign visitors to navigate.

Recent visitors to Moscow may have noticed some signs that change is afoot, however. In many stations of the Moscow subway, signs have appeared on the floor – with large lettering in Russian and English – indicating the direction to follow in order to change lines. Previously, foreign visitors using the Moscow metro had to rely solely upon deciphering the Russian-language signs hanging from the ceilings.

Student volunteers help tourists find their way in Moscow

However, this new solution has a significant drawback. “The floor navigation is visible only to a small stream of people – fewer than three people per meter. During peak hours, this navigation will simply not be noticed,” said Konstantin Trofimenko, Director of the Center for Urban Transportation Studies.

One of the biggest problems for tourists in the Russian capital remains the absence of English translations of the names of subway stations in the station vestibules and on platforms. The Department of Transportation in Moscow has not commented yet as to when this problem will be solved. However, Latin transliterations of station names can already be found in the subway cars themselves.

Finding the right exit

At four of the central stations – Okhotny Ryad, Teatralnaya, Ploshchad Revolyutsii, Lubyanka and Kuznetsky Most – the city authorities have now installed colorful stands at the exits with schematic diagrams of the station’s concourse and surrounding area, which provide information about the main attractions and infrastructural facilities.

The schematic diagrams are the work of British specialists from the City ID and Billings Jackson Design firms, who have already implemented successful projects in New York and London.

According to Alexei Novichkov, expert at the Design Laboratory at the Higher School of Economics, the design of these information booths raises no objections: The color solutions, font, layout and icons are consistent with international standards.

However, the stands do have some shortcomings. “Many questions are raised about the fact that the developers of these maps did not apply orientation to the north, and have provided layouts of the surrounding areas with respect to the exits,” says Novichkov. “A system like that is used for road navigators, but most of the ‘paper’ guides and maps are oriented strictly to north. The subway map is also oriented to north, so people may become confused.”

Muscovites and foreign visitors are generally positive about these navigation elements, with most of them citing the numbered exits from the subway as the most useful feature.

The fact is that many Moscow subway stations have several exits. One of the busiest central stations of the Moscow subway in particular, Kitay-Gorod, has more than a dozen exits. Previously, these exits were differentiated from each other only with signs in Russian referring to the names of streets and places of interest to which they led – making it easy for tourists and those with poor navigation skills to get confused.

Now, when making an appointment to meet a friend, instead of struggling to find the right spot when they tell you: “I'll meet you at the exit to Solyanka Street,” you can just propose to meet under a specific exit number.

“I’ve lived in Moscow for seven years,” says Angelika, a designer from Voronezh, “but I still don’t always know where to go to find the place I need, so the new schematic diagrams will be very useful. Previously, some subway stations had maps, but not with so much detail.”

Teething problems

Foreigners, meanwhile, focus their attention on other elements. “It is good that the new information boards have QR-codes, which can be ‘read’ by smartphones,” says Florentina, a writer from Vienna. But there are also shortcomings. “The English font of the information on posters and in the captions to theaters and museums is too small – you have to come very close to see it well,” she says.

Pleasant encounters on the streets of Moscow

Florentina was also dissatisfied with the fact that such posters are not provided at all subway stations: “When I was trying to find Tsaritsyno Park (a museum and reserve in the south of Moscow) at a subway station with the same name, it turned out to be quite difficult,” she says.

“There are no maps with landmarks for other areas, such as those already in the city center. There were no clear pointers in the English language, and the passers-by I met did not speak in English, so they could not help me,” she adds.

Officials say that the navigation system is gradually being redeveloped and improved. According to Darya Chuvasheva, a press representative for the Department of Transport of Moscow, the introduction of a unified navigation system will take place in stages.

“By the end of 2014, the system will first appear on the first subway stations on the Circle Line. By the end of 2015, we plan to install the system at all major stopping points, subway stations and transport interchange hubs,” says Chuvasheva.

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Automatic Refunds and No More Hidden Fees: D.O.T. Sets New Rules for Airlines

The Transportation Department issued new requirements on refunds when flights are canceled or delayed and on revealing “junk” fees before booking. Here’s what passengers can expect.

By Christine Chung

The Transportation Department on Wednesday announced new rules taking aim at two of the most difficult and annoying issues in air travel: obtaining refunds and encountering surprise fees late in the booking process.

“Passengers deserve to know upfront what costs they are facing and should get their money back when an airline owes them — without having to ask,” said U.S. Transportation Secretary Pete Buttigieg in a statement, adding that the changes would not only save passengers “time and money,” but also prevent headaches.

The department’s new rules, Mr. Buttigieg said, will hold airlines to clear and consistent standards when they cancel, delay or substantially change flights, and require automatic refunds to be issued within weeks. They will also require them to reveal all fees before a ticket is purchased.

Airlines for America , a trade group representing the country’s largest air carriers, said in a statement that its airlines “abide by and frequently exceed” D.O.T. consumer protection regulations.

Passenger advocates welcomed the new steps.

Tomasz Pawliszyn, the chief executive of AirHelp, a Berlin-based company that assists passengers with airline claims, called it a “massive step forward and huge improvement in consumer rights and protection” that brings the United States closer to global standards in passenger rights.

Here’s what we know about the D.O.T.’s new rules, which will begin to go into effect in October.

There’s now one definition for a “significant” delay.

Until now, airlines have been allowed to set their own definition for a “significant” delay and compensation has varied by carrier . Now, according to the D.O.T., there will be one standard: when departure or arrival is delayed by three hours for domestic flights and six hours for international flights.

Passengers will get prompt refunds for cancellations or significant changes for flights and delayed bags, for any reason.

When things go wrong, getting compensation from an airline has often required establishing a cumbersome paper trail or spending untold hours on the phone. Under the new rules, refunds will be automatic, without passengers having to request them. Refunds will be made in full, excepting the value of any transportation already used. Airlines and ticket agents must provide refunds in the original form of payment, whether by cash, credit card or airline miles. Refunds are due within seven days for credit card purchases and within 20 days for other payments.

Passengers with other flight disruptions, such as being downgraded to a lower service class, are also entitled to refunds.

The list of significant changes for which passengers can get their money back also includes: departure or arrival from an airport different from the one booked; connections at different airports or flights on planes that are less accessible to a person with a disability; an increase in the number of scheduled connections. Also, passengers who pay for services like Wi-Fi or seat selection that are then unavailable will be refunded any fees.

Airlines must give travel vouchers or credits to ticketed passengers unable to fly because of government restrictions or a doctor’s orders.

The vouchers or credits will be transferable and can be used for at least five years after the date they were issued.

Fees for checked baggage and modifying a reservation must be disclosed upfront.

Airlines and ticket agents are now required to display any extra fees for things like checking bags or seat selection clearly and individually before a ticket purchase. They will also need to outline the airline’s policies on baggage, cancellations and changing flights before a customer purchases a ticket.

The rules, which apply to all flights on domestic airlines and flights to and from the United States operated by foreign airlines, have varying start dates.

For example, automatic refunds must be instituted by the airlines within six months. But carriers have a year before they’re required to issue travel vouchers and credits for passengers advised by a medical professional not to fly.

Follow New York Times Travel on Instagram and sign up for our weekly Travel Dispatch newsletter to get expert tips on traveling smarter and inspiration for your next vacation. Dreaming up a future getaway or just armchair traveling? Check out our 52 Places to Go in 2024 .

Christine Chung is a Times reporter covering airlines and consumer travel. More about Christine Chung

Open Up Your World

Considering a trip, or just some armchair traveling here are some ideas..

52 Places:  Why do we travel? For food, culture, adventure, natural beauty? Our 2024 list has all those elements, and more .

Mumbai:  Spend 36 hours in this fast-changing Indian city  by exploring ancient caves, catching a concert in a former textile mill and feasting on mangoes.

Kyoto:  The Japanese city’s dry gardens offer spots for quiet contemplation  in an increasingly overtouristed destination.

Iceland:  The country markets itself as a destination to see the northern lights. But they can be elusive, as one writer recently found .

Texas:  Canoeing the Rio Grande near Big Bend National Park can be magical. But as the river dries, it’s getting harder to find where a boat will actually float .

Pressure on Murphy, NJSEA to share details on FIFA World Cup costs, transportation grows

4-minute read.

As FIFA walks back the requirement for free public transportation for the World Cup, calls are growing for Gov. Phil Murphy’s administration to share details about the agreements and investments New Jersey agreed to in order to host World Cup soccer matches in 2026.

Among the outstanding questions is what Garden State taxpayers are projected to pay to host eight matches, including the final.

State Sen. Michael Testa, a Republican on the state Senate budget committee, said it “never hurt to be more transparent.”

Sen. Paul Sarlo, a Democrat who chairs the budget committee and represents the Meadowlands region, echoed Testa and said these issues will be among the topics discussed during budget hearings with the state Treasury Department in May.

Although the tournament is still more than two years away, New Jersey and New York City began the bidding process with FIFA in 2017. The New Jersey Sports and Exposition Authority partnered with city officials to sign a contract to pursue the bid with FIFA in 2018. An addendum was signed in 2022, but the particulars of those documents were only recently made public.

Free public transportation to World Cup matches?

The NJSEA and New York City both signed on the dotted line to require free public transportation to matches and fan events in that 2018 contract, a provision that came as a shock when it was publicly disclosed last week given a recent budget decision that will increase NJ Transit fares 21% before the World Cup final.

FIFA, the multibillion-dollar international soccer organization that oversees the tournament, appears to be walking back the free public transport requirement, officials said.

"FIFA can confirm that the hosting requirements across all host cities for the FIFA World Cup 26 have been updated as follows: All Match Ticket holders and accredited individuals shall be able to access transport (public or additionally planned transport) at cost on matchdays to allow travel to Stadiums on match days. This change has been communicated to all host cities," a spokesperson for the organization said in an emailed statement Thursday.

Statements from the host committee, Murphy spokesperson Natalie Hamilton and NJSEA spokesperson Brian Aberback were identical, and they said, "Since the original contract was drafted in 2017, FIFA has advised the host committee that providing free public transit is no longer a requirement of the host cities" and that there are "no plans to provide free public transportation."

Beyond the emailed statement from FIFA, nothing has been produced in writing to show if there is a change to the language in the legally binding agreements.

Alex Ambrose of New Jersey Policy Perspective noted the provision shows the state and FIFA recognize that “one of the best ways to get people out of cars and onto safer, cleaner modes of transportation like transit is to get more affordable and more accessible.”

“We do need as many people as possible using transit, but we need that 100% of the time, not just for big events like this,” Ambrose said.

Earlier: Free transit? No tax collection? We got NJ contract to host World Cup. Here's what it says

Testa hasn’t looked at the contract yet, but the idea of free public transportation was something that concerned him.

“Public transportation is so severely lacking in South Jersey. I have a real problem with public transportation being free for a sporting event when we should be focusing on … utilizing public transportation to move people in more rural counties,” he said.

He noted NJ Transit is “operating at about a billion-dollar deficit ” and thinks the focus should be expanding its operations into South Jersey where transportation is needed to “move bodies to where the jobs are.”

Questions remain on state's agreements with NYC, FIFA

Murphy has been a staunch advocate for hosting the global spectacle in East Rutherford. The eight matches set to take place at MetLife Stadium will span a weekslong period in June and July of 2026, after he leaves office.

June 2026 will be the end of Murphy's final budget, and July 2026 will mark the start of his successor’s first. Ambrose pointed out the change in leadership is among the reasons transparency is so important.

“We keep hearing about all these huge economic benefits, that this will be great for New Jersey, but if that's true, then it shouldn't hurt the state at all to be more transparent about these costs,” she said.

Ambrose also noted FIFA and the administration are touting the job creation the tournament will bring but the “reality is that those jobs are also short-term jobs.” And while the state is dedicating time, resources and money to the improvements necessary for FIFA, she said, “we still don't know if we, as New Jersey residents, are going to see any of those benefits."

The Murphy administration has said there are currently no tax breaks for the international organization , but ultimately the decision to provide such relief would be in the hands of the Legislature anyway.

Testa expressed concerns about the economic boon that the tournament is supposed to bring.

“I've looked into how cities that host the Olympics have turned out and fared after they hosted the Olympics, and it seems to me that it's not the economic boom that it's supposed to be for those municipalities,” he said. Testa did say other cities have had to build whole stadiums to support hosting bids, which is not the case here.

Ambrose said FIFA and other big corporations stand to benefit from this event as opposed to “New Jersey residents, most of whom won't even be able to afford a ticket to the game,” and that if the state is going to invest more in public safety, transportation and infrastructure, “we should be able to make those improvements 100% of the time, not just because we have one big event that's coming.”

There is still no projected or estimated cost for the tournament, either. The host committee, Hamilton and Aberback all said the "vast majority of costs associated with the FIFA World Cup will be paid for through private and corporate sources through fundraising managed by the host committee" and the state "will pay for specific public services during the FIFA World Cup." Examples of what could be funded by public dollars, according to the host committee, Hamilton and Aberback, include security, waste management, city beautification and stadium renovations.

The state will also be on the hook for the work done by NJ Transit to improve accessibility via public transportation to the stadium. The design stage alone for those projects is projected to cost more than $35 million. And while New Jersey is sharing hosting duties with New York City for the matches to be played at MetLife, there is still no contract with the city to split the costs — though New Jersey officials have said such an agreement is a work in progress.

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FACT SHEET: Biden-Harris Administration Announces Rules to Deliver Automatic Refunds and Protect Consumers from Surprise Junk Fees in Air Travel

Newly finalized rules will mandate automatic, cash refunds for cancelled or significantly delayed flights and save consumers over half a billion dollars every year in airline fees

WASHINGTON – Building on a historic record of expanding consumer protections and standing up for airline passengers, the Biden-Harris Administration announced final rules that require airlines to provide automatic cash refunds to passengers when owed and protect consumers from costly surprise airline fees. These rules will significantly expand consumer protections in air travel, provide passengers an easier pathway to refunds when owed, and save consumers over half a billion dollars every year in hidden and surprise junk fees. 

“Passengers deserve to know upfront what costs they are facing and should get their money back when an airline owes them - without having to ask,” said U.S. Transportation Secretary Pete Buttigieg . “Today’s announcements will require airlines to both provide passengers better information about costs before ticket purchase, and promptly provide cash refunds to passengers when they are owed — not only saving passengers time and money, but also preventing headaches.”

The rules are part of the Biden-Harris Administration’s work to lower costs for consumers and take on corporate rip-offs. President Biden signed an Executive Order on Promoting Competition in 2021 that encouraged DOT to take steps to promote fairer, more transparent, and competitive markets. 

Requiring Automatic Cash Airline Refunds The first rule requires airlines to promptly provide passengers with automatic cash refunds when owed because their flights are cancelled or significantly changed, their checked bags are significantly delayed, or the ancillary services, like Wi-Fi, they purchased are not provided. 

Without this rule, consumers have to navigate a patchwork of cumbersome processes to request and receive a refund — searching through airline websites to figure out how to make the request, filling out extra “digital paperwork,” or at times waiting for hours on the phone. Passengers would also receive a travel credit or voucher by default from many airlines instead of getting their money back, so they could not use their refund to rebook on another airline when their flight was changed or cancelled without navigating a cumbersome request process. 

DOT’s rule makes it simple and straightforward for passengers to receive the money they are owed. The final rule requires refunds to be:

• Automatic: Airlines must automatically issue refunds without passengers having to explicitly request them or jump through hoops.   
• Prompt: Airlines and ticket agents must promptly issue refunds within seven business days of refunds becoming due for credit card purchases and 20 calendar days for other payment methods.  
• Cash or original form of payment: Airlines and ticket agents must provide refunds in cash or whatever original payment method the individual used to make the purchase, such as credit card or airline miles. Airlines may not substitute vouchers, travel credits, or other forms of compensation unless the passenger affirmatively chooses to accept alternative compensation.   
• Full amount: Airlines and ticket agents must provide full refunds of the ticket purchase price, minus the value of any portion of transportation already used. The refunds must include all government-imposed taxes and fees and airline-imposed fees.

Protecting Against Surprise Airline Junk Fees Secondly, DOT is requiring airlines and ticket agents to tell consumers upfront what fees they charge for checked bags, a carry-on bag, for changing a reservation, or cancelling a reservation. This ensures that consumers can avoid surprise fees when they purchase tickets from airlines or ticket agents, including both brick-and-mortar travel agencies or online travel agencies.

The rule will help consumers avoid unneeded or unexpected charges that can increase quickly and add significant cost to what may, at first, look like a cheap ticket. Extra fees, like checked baggage and change fees, have been a growing source of revenue for airlines, while also becoming more complex and confusing for passengers over time. In total, thanks to the final rule, consumers are expected to save over half a billion dollars every year that they are currently overpaying in airline fees.

DOT’s rule ensures that consumers have the information they need to better understand the true costs of air travel. Under the final rule, airlines are required to:

• Disclose baggage, change, and cancellation fees upfront: Each fee must be disclosed the first time that fare and schedule information is provided on the airline’s online platform -- and cannot be displayed through a hyperlink.  
• Explain fee policies before ticket purchase: For each type of baggage, airlines and ticket agents must spell out the weight and dimension limitations that they impose. They must also describe any prohibitions or restrictions on changing or cancelling a flight, along with policies related to differences in fare when switching to a more or less expensive flight.    
• Share fee information with third parties: An airline must provide useable, current, and accurate information regarding its baggage, change, and cancellation fees and policies to any company that is required to disclose them to consumers and receives fare, schedule, and availability information from that airline.   
• Inform consumers that seats are guaranteed: When offering an advance seat assignment for a fee, airlines and ticket agents must let consumers know that purchasing a seat is not necessary to travel, so consumers can avoid paying unwanted seat selection fees.   
• P rovide both standard and passenger-specific fee information:  Consumers can choose to view passenger-specific fee information based on their participation in the airline’s rewards program, their military status, or the credit card that they use — or they can decide to stay anonymous and get the standard fee information.  
• End discount bait-and-switch tactics: The final rule puts an end to the bait-and-switch tactics some airlines use to disguise the true cost of discounted flights. It prohibits airlines from advertising a promotional discount off a low base fare that does not include all mandatory carrier-imposed fees.

DOT’s Historic Record of Consumer Protection Under the Biden-Harris Administration Both of these actions were suggested for consideration by the DOT in the Executive Order on Promoting Competition and build on historic steps the Biden-Harris Administration has already taken to expand consumer protections, promote competition, and protect air travelers. Under the Biden-Harris Administration, DOT has advanced the largest expansion of airline passenger rights, issued the biggest fines against airlines for failing consumers, and returned more money to passengers in refunds and reimbursements than ever before in the Department’s history.

• DOT launched the flightrights.gov dashboard, and now all 10 major U.S. airlines guarantee free rebooking and meals, and nine guarantee hotel accommodations when an airline issue causes a significant delay or cancellation. These are new commitments the airlines added to their customer service plans that DOT can legally ensure they adhere to and are displayed on flightrights.gov .  
• Since President Biden took office, DOT has helped return more than $3 billion in refunds and reimbursements owed to airline passengers – including over $600 million to passengers affected by the Southwest Airlines holiday meltdown in 2022.   
• DOT has issued over $164 million in penalties against airlines for consumer protection violations. Between 1996 and 2020, DOT collectively issued less than $71 million in penalties against airlines for consumer protection violations.  
• DOT recently launched a new partnership with a bipartisan group of state attorneys general to fast-track the review of consumer complaints, hold airlines accountable, and protect the rights of the traveling public.  
• In 2023, the flight cancellation rate in the U.S. was a record low at under 1.2% — the lowest rate of flight cancellations in over 10 years despite a record amount of air travel.  
• DOT is undertaking its first ever industry-wide review of airline privacy practices and its first review of airline loyalty programs

In addition to finalizing the rules to require automatic refunds and protect consumers from surprise fees, DOT is also pursuing rulemakings that would: 

• Propose to ban family seating junk fees and guarantee that parents can sit with their children for no extra charge when they fly. Before President Biden and Secretary Buttigieg pressed airlines last year, no airline committed to guaranteeing fee-free family seating. Now, four airlines guarantee fee-free family seating, as the Department is working on its family seating junk fee ban proposal.  
• Propose to make passenger compensation and amenities mandatory so that travelers are taken care of when airlines cause flight delays or cancellations.   
• Expand the rights for passengers who use wheelchairs and ensure that they can travel safely and with dignity . The comment period on this proposed rule closes on May 13, 2024.

Travelers can learn more about their protections when they fly at FlightRights.gov . Consumers may file an airline complaint with the Department here . 

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This Ski Resort Town Was Just Named the Most Expensive Vacation Destination in the U.S.

You may want to start saving up for that vacation right now.

janelca/Getty Images

The average cost of a one-week vacation in the U.S. for just one person hit nearly $2,000 in 2023, up by more than $400 over the previous year, according to a study by Bankrate . And this is just for a basic trip. But if you're hoping to go to places like New York City , you're going to spend a pretty penny, as it was just named the eighth most expensive destination in America. 

The travel experts at OptimosTravel recently analyzed more than 100 vacation spots in the United States, assessing each on the price of a daily meal, public transit, accommodation rates, and attraction fees, all in an effort to uncover the 10 most expensive vacation destinations in the nation. After crunching the numbers, it found that Aspen, Colorado, is the most expensive of all. 

"Aspen, Colorado, tops the list as the most expensive vacation spot, with a total daily cost of $761.39 per person, leading to a whopping $5,329.72 for a 7-day trip per person," the team noted in its findings, which it shared with Travel + Leisure.

The research crew noted that gourmet meals can cost upward of $100.5 per day, while "opulent accommodations" cost $494.56 per night. "Aspen's breathtaking scenery comes with a premium price tag," it added, "and for a family of four, the skies are the limit at $13,691. Even with modest transportation costs at $7, the city's unmatched offerings ensure its status as the epitome of luxury travel." 

Joining Aspen at the top of the most expensive list is Park City, Utah, in second, where travelers can expect to pay $93.75 for daily meals and $471 per night for lodging. "A week's stay costs $4,971 for one and $12,632 for a family of four," the team shared.

Maui, Hawaii, wasn't far behind in third, with a daily cost of $682. "It boasts the highest meals ($112.50) and lodging ($534.11) among top destinations, but affordable attractions ($26.63) balance the cost. A week costs $4,762 solo or $10,782 for families." 

These spots were followed by Montauk, New York, in fourth, with a daily cost of $613.77; Santa Monica, California, in fifth with a daily cost of $592.05; Key West, Florida in sixth, with a daily cost of $537; Charleston in seventh with a daily cost of $535.68; and New York City in eighth with a daily cost of $511.34.

Rounding out the top 10 is Martha's Vineyard, Massachusetts in ninth with a daily cost of $496.65, and one more ski town, Jackson Hole, Wyoming, in 10th, with a daily cost of $490 per day. And while, yes, this all sounds expensive, you can't really put a price tag on making new memories. Right? See the full findings at optimostravel.com .