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TAG Global Offices

Our expert travel and event teams are here for you with 24/7 support – wherever you are in the world. 

TAG offices

The Linen House 253 Kilburn Lane London W10 4BQ

+44 (0)20 8960 1600

5th Floor 31 Booth Street Manchester M2 4AF

+44 (0)161 499 6090

400 Galleria Parkway Suite 1500 Atlanta, GA 30339

+1 (770) 792 0705

Los Angeles

10940 Wilshire Boulevard Suite 1000 Los Angeles, CA 90024

+1 (424) 248 2600

406 11th Avenue North Suite #220 Nashville, TN 37203

+1 (615) 551 6950

135 West 26th Street Suite 11A and 11B New York, NY 10001

+1 (212) 989 0075

450 South Orange Avenue Suite 383 Orlando, FL 32801

+1 (321) 655-6365

Gold Coast (Yugambeh)

Commissary, Graham Fear Building Village Roadshow Studios, Entertainment Road, Oxenford, 4210 Queensland

+61 (0) 2 8823 0659

Melbourne (Naarm)

Level 22 120 Spencer Street VIC 3000

+61 (0) 3 8888 8900

Sydney (Gadigal)

Ground floor 191 Cleveland Street Redfern NSW 2016

+61 (0) 2 8823 0600

78 South Bridge Road #02-01 Singapore 058708

+65 6849 9370

Saudi Arabia

7868 King Abdulaziz Road Al Sahafah District Riyadh 13321

+966112277503

South Africa

Building G&H Capital Place Neutron Road Technopark Stellenbosch 7600

New Zealand

Level 17 Spaces PWC Commercial Bay Tower 15 Customs Street West Auckland 1010

+64 9802 4680

TAG partners

Mezzanine Floor 330 Lambton Quay Wellington 6011

+64 4 595 5899

Adelaide (Kaurna)

153 Flinders Street Adelaide SA, 5000

Canberra (Ngunnawal)

Level 5 17 Moore Street Canberra AC, 2601

Darwin (Larrakia)

2/62 Cavanagh Street Darwin NT, 0800

Perth (Whadjuk)

Level 3, 88 William Street Perth WA, 6000

[email protected]

+852 3018 4951

Best Price | 24/7 Personalised Travel Support

United Kingdom +44 2033 751611 | South Africa +27 11 888 2298

WHY CHOOSE US?

Our corporate travel management solutions are built around putting your needs and satisfaction first.

A Complete Travel Solution

We’ll manage more than just your travel and lodging. Vehicle leasing, VIP services, visas, insurance, and more. Let us handle everything, big or small. Being a fully comprehensive business travel solution for any size company, we know how to make the best of any travel budget.

What do we do?

We get you ahead  .

We don’t do therapy, sorry. But we do have a simple onboarding process that only consists of 3 steps. Once we have completed the first booking we will set up a meeting to fine-tune our  contract-free  business travel relationship.

WE’RE ALWAYS HERE FOR YOU

Your dedicated travel expert is available 24/7 .

Your dedicated travel expert will be fully available to assist you with anything from last-minute changes to lost passports. That’s not common practice for many big players in this industry.

HOW CAN WE TELL YOU THAT

Our travel experts are the best.

We headhunt the best travel experts in the industry that know their stuff. We give them half the amount of clients and an amazing working environment with one guideline. Work hard, have fun, and the money will come.

WHERE DO WE OPERATE?

Europe, the middle east and africa.

Why not consolidate your EMEA travel to gain access to better deals? We’re well-equipped to help you with this. Our offices are strategically placed & our experience is unparalleled

Learn About Our Values

These values represent what is important to the entire organization. They direct our efforts, define our culture, shape the way we approach corporate travel, and evolve alongside us as we set higher and higher goals.

• Always be Honest, Give without expecting in return, and Listen with an open mind, show Kindness to your fellow humans & Respect your differences.
• Work Hard, Have Fun and the money will come.
• Live with Passion & Purpose- follow your passion, it’ll lead to your purpose.
• Innovate, constantly challenge & improve how we do things – You are responsible for your success.
• Value your Team, Clients & Suppliers. Be loyal, face problems head-on.
• Take full Ownership & Responsibility for all that you’re involved with

To earn the loyalty of our team, customers & suppliers, making a real positive difference to our collective success

Our Purpose

We connect people, and build powerful relationships & help businesses succeed

AND AMAZING SERVICE…

Get in touch.

Company Name

Email Address

Contact Number

Office Location Office Location United Kingdom South Africa Other

Johannesburg, South Africa

Contact:  +27 11 888 2298

After hours:  +27 60 862 8662

London, United Kingdom

Contact:  +44 2033 751611

After hours:  +44 7418 351539

• Our Culture
• Our Charities
• Responsible Travel Tips
• Our History
• Executive Team
• Press & Media
• Agents’ Corner

Our vision and purpose forms the core of who we are and where we’re going. Guided by innovation, passion, expertise and personalisation, exceeding the ordinary is what we do best.

Homepage > About ITC

At ITC, our vision is to be the ultimate home of personally crafted travel experiences.

To achieve this, not only are we passionate about the holidays we create, but we’re steadfastly committed to providing a bespoke, personal service without compare.

Our portfolio defines best in class and we’re always looking for new, innovative ways to further exceed our clients’ expectations.

Our strong industry partners mean we can open doors that others can’t, so when we say we’ll go above and beyond, we really mean it.

Our purpose

At the heart of everything we do is a desire to enrich our clients’ lives through creating personalised travel experiences.

To do this, we pride ourselves on our meticulous and professional attention to detail in everything we do. Whether our clients want a luxurious beach break or a journey into rarely chartered realms, we take the same exceptional level of care, attention and understanding across our whole diverse product offering.

Meet our Executive Team

With extensive experience and diverse backgrounds, meet our executive leadership team who lead the way in building, inspiring and guiding ITC’s future.

Our history

Our brands each have their own distinct history, which has helped ITC grow into one of the UK’s most established tailor-made travel groups.

From the first luxury holidays to ground-breaking travel firsts, our unrivalled diversity made us who we are today.

Welcome to Flight Centre Travel Group

Our Purpose: To open up the world for those who want to see

We're one of the world’s largest travel retailers and corporate travel managers

The Flight Centre Travel Group (FCTG) is headquartered in Brisbane (Australia) and has company-owned leisure and corporate travel business in 24 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia.

FCTG operates under multiple names in Australia, New Zealand, United States, Canada, United Kingdom, South Africa, India, Asia, United Arab Emirates, and Mexico, and licenses its name in a further 90 countries. In addition to the iconic Flight Centre Brand, it also operates businesses including Aunt Betty, Corporate Traveller, FCM, Stage & Screen and Travel Associates.

Career Potential

Working for FCTG is the ultimate journey to success. We offer a supportive, fun and diverse family-like atmosphere with genuine opportunities for growth and development. Our strong connections with the world make it easy to embrace new experiences, seize all opportunities and ultimately work towards finding your Brightness of Future.

Corporate Directory

The Board of Directors and Corporate Leadership team are responsible for setting and implementing the strategic direction for the company. Meet our Board of Directors and the FCTG Global Executive Leadership team known as Taskforce.

Stay up to date with our ASX announcements, annual reports, governance policies, dividends and more through our Investor Centre.

FCTG consists of more than 30 brands globally with businesses spanning leisure and corporate travel management, technology, education, events and more.

FCTG contracts thousands of suppliers across all sectors of travel including air, land, cruise and niche wholesale markets globally. If you’re interested in partnering with us, reach out to the team at [email protected]

Sustainability at FCTG

Preserving and enriching a world worth seeing. Our purpose is to open up the world for those who want to see and as one of the world’s largest travel retailers and corporate travel managers, we recognise our responsibility to preserve the places we love while enriching our people, destinations and communities.

Reconciliation

Flight Centre Travel Group is an Australian-born company dedicated to diversity and inclusion. Our Global HQ is on Yuggera Country. Our role, is to ensure we do our part to respect the sacred nature of these lands, educate our people and customers, and continue to walk alongside the Traditional Custodians of the Lands. Artwork by Tarryn Anno.

Flight Centre Foundation

The Flight Centre Foundation exists to build brighter futures for the communities where we work, live and travel. Powered entirely by the giving nature of our people we support charities whose philosophies align with ours.

Global Locations

When we say we’re global, we mean it. Whether your travel needs originate in Australia or you’re looking for retail or corporate travel services across the world, we have you covered. With representation in most major travel hubs and an extensive network covering more than 90 countries, we’re there when you need us.

Our timeline charts pivotal moments in our company’s history. Moments that have defined both us and the travel industry. We are not an overnight success story. Our success happened over many years of persistence and hard work by a lot of people. We are privileged to have had each and every one of them choose to walk through our doors.

Stay up to date with our latest news

Flight centre travel group unveils new global independent brand envoyage.

Flight Centre Travel Group's Independent division is entering an exciting new era as it prepares to introduce a prestigious principal brand, Envoyage, to the market. The brand will provide a true heart and home for independent travel agents and agencies with a polished new visual identity that reflects the Group's experienced global community, industry leading technology and comprehensive product marketplace.

FCTG Launches big move to make big waves

Flight Centre Travel Group (FCTG) today announced strategic plans to grow market share in the cruise sector by bringing back its cruise brand, Cruiseabout, and reestablishing a dedicated wholesale cruise division.

connected worldwide

Our travel advisors are at the epicenter of an international network of travel professionals — a network that includes expert tour guides, hotel concierges, resort managers and ship captains — allowing them to provide unparalleled service worldwide.

United States

All aboard travel.

Ft. Myers, FL

CruCon Cruise Outlet

Moultonborough, NH

R. Crusoe & Son

Chicago, IL

All Star Travel Group

Los Angeles, CA

Cruise Specialists

Novato, CA & Seattle, WA

SinglesCruises.com

New York, NY

In the Know Experiences

Travel leaders network.

Alexandria, VA & Plymouth, MN

Bonotel Exclusive Travel

Las Vegas, NV

Nexion Travel Group

Tzell travel group, andrew harper travel, protravel international, nexion travel group – canada.

Winnipeg, MB

Toronto, Canada

London, England

Barrhead Travel

Glasgow, Scotland

Scotia Travel

Travel leaders global network llc alliance.

Representation in 93 countries

Colletts Travel

Travel leaders franchise.

Dublin, Ireland & Athens, Greece

Your Event Solutions

Halifax, UK

Corporate Travel Services

Mexico City, Mexico

Travel Leaders Global Services

Montevideo, Uruguay

Cruise Holidays

Emsworth, England & Brisbane, Australia

Locations in more than 80 countries in Europe, Latin America and Asia Pacific

Influential

Internova Travel Group is a unified collection of travel companies that uses our considerable industry influence and international presence to increase partner market share, empower travel advisor success and inspire people to travel better.

Corporate & Entertainment

Premium Travel

Network, Host & Vacation

Need more Information

We are an equal opportunity employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

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Home > Contact Us

Visiting Us

Please help us prepare for your meeting by letting us know in advance of any specific requirements. We have Wi-Fi access and presentation screens which most laptops will be compatible with, but please allow for setting up time before your meeting starts. We can also provide a laptop for presentations, please supply your presentation on email in advance or bring it on a USB stick with you.

Parking is available at our offices. Please let us know if you are driving to us and we will reserve a space for you.

Important note: Allow ample time for your journey, traffic builds up frequently in the area and causes significant delays, particularly in Southborough or when leaving the A21 and coming via the North Farm Industrial Estate to our Head Office.

For our Head Office, the nearest station is High Brooms. From the station it is a short walk of approximately 10 minutes, please exit the station via the subway exit. We can arrange to meet you with a car at the station if required. Direct trains from London Charing Cross take approximately 45 to 55 minutes and normally run every 30 minutes.

Phone number

Head Office

8-9 Orchard Business Centre North Farm Road Tunbridge Wells Kent TN2 3XF United Kingdom

London Office

5th Floor 116 Pall Mall (IoD Building) London SW1Y 5ED

View our career opportunities

As an expanding travel company with a global reach, we offer a diverse range of careers in each of our business areas and are always looking for talented and forward-thinking people to join us.

• TUNBRIDGE WELLS
• GLOBAL PARTNERS

© 2024 CT Travel Group Ltd | All Rights Reserved

Sales offices

United states.

InsideJapan Tours USA 10901 W 120th Ave, Ste 410, Broomfield, CO 80021

[email protected] 303 952 0379

InsideJapan Tours Australia Branch Fourth Floor, Suite 5C, 601 Coronation Drive, Toowong Queensland 4066

[email protected] 07 3186 8800

UNITED KINGDOM

Inside Travel Group Ltd Electricity House Quay Street Bristol BS1 4TD, UK

[email protected] 0117 244 3380

Trade contacts for Travel Agents

Got a customer ready to plan a trip to one of our destinations? Need help understanding what we offer? Interested in arranging some training from us?

Get in touch with us and someone will be delighted to help you.

Normal office hours are Monday to Friday 9am to 6pm.

For all enquiries relating to marketing, training and events please contact John McMillen who looks after all advisors in North America: [email protected]

For your North American sales enquiries, please contact our specialist team of travel consultants:

Japan: info- [email protected]

Rest of Asia: [email protected]

303 952 0379

Normal office hours are Monday to Friday 8.30am to 5pm.

For all enquiries relating to advisor agreements, marketing, training and events please contact Yvette Montell who looks after all advisors in Australia: [email protected]

For sales enquiries, please contact our specialist team of travel consultants:

Japan: [email protected]

07 3186 8800

For all enquiries relating to agency agreements, marketing, training and events please contact Gabo Quiros who looks after all advisors in Europe: [email protected]

0117 244 3380

Operations and marketing contacts

Nagoya, japan, operations office.

8F Lion Bldg, Marunouchi 3-19-1, Naka-ku, Nagoya, 460-0002

SUSTAINABILITY TEAM

Our Sustainability Manager is Sophie Walker, based in Bristol UK:

sophie.walker@ insidetravelgroup.com

BRISTOL, UNITED KINGDOM

Press and partnerships.

Our Global PR and Partnerships Manager is James Mundy, based in Bristol UK:

james.mundy@ insidetravelgroup.com

Two award-winning travel brands offering outstanding customer service from the first interaction to the last to direct customers and trade partners.

© Copyright 2012 - 2024 | All Rights Reserved

18/01/2024 • Knowledge

Article details, ways to get support, contact a store, change or cancel a booking, in-store bookings, phone bookings, emergency global assistance, within the uk, outside the uk, travel experts, complex travel , business travel, group travel, first and business class , company enquiries, media enquiries, marketing and advertising, supplier enquiries, data requests, did you find this page helpful.

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Free personalised service from travel experts bringing you the best deals

From luxury holidays to any kind of travel and budget, range of cruise lines, meetings & events, • website development • social media • seo • ecommerce/marketing • revenue management support.

British Travel Group

BRITISH TRAVEL GROUP is a UK based agency offering wide range of services focussed on 4 different areas in travel and tourism industry.

• Personalised holiday deals over 100,000 combinations! ABTA and ATOL protected for your peace of mind. Friendly, expert advice & personalised guidance, huge variety of choice & holiday deals not found online.
• Huge variety of cruise lines with low deposits, upgrades to all inclusive, now is the best time to book your next cruise for 2023 and 2024.
• Meetings & Events (venue finding, Incentives, team building, accommodation) across the globe providing A-Z service.
• Revenue Management & Marketing , Website development, social media, SEO and ecommerce for hotels and B&B’s in UK from team of hotel experts to create the most efficient strategies.

WHAT WE OFFER

Wide range of services to choose, travel packages.

We plan the experience, you make the memories. Personalised travel consultant to meet all your requirements in booking the perfect holiday. We will save you time and money with hotels, flights, transfers, tours and much more.

Cruise to suit everyone’s likes and interests, whether you want to experience some adventure on your upcoming vacation or want to spend quality time with the entire family.

MEETINGS & EVENTS

Anywhere in the world: events, venue finding, incentives, team building, golf events, and lodging. Our knowledgeable team is here to meet all of your needs.

HOTEL SOLUTIONS

In the hospitality industry, we aid in revenue optimization and best practise development. Website development, social media, SEO, e-commerce / marketing.

ATOL protected

Peace of mind on and before your holiday

Spread the cost

Pay monthly with our budget-friendly instalment plans

Low deposits

Secure your holiday from just £25pp

Unmatched ease

Find your perfect holiday in minutes

Unbeatable prices

Get the best deal with our price match guarantee

ACROSS THE GLOBE

Explore the world for yourself.

WHY CHOOSE US

Make you the hero of your tour.

Number of Passengers:

We’d love to hear from you

ADDRESS: Suite 9, 2 Station Court Townmead Road London SW6 2PY United Kingdom

CALL US: +44 (0) 20 7736 0360 EMAIL US AT: [email protected]

Our Clients

ENQUIRE WITH US...

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Where to find us.

+3531 4167007

Mon – Fri 8.30am – 6pm

+44 2890 962000

Years of Experience

Company details & registered office.

43 Pearse St D02 W085 Company Number 168612 CAR #TA388

43 Pearse St Dublin D02 W085 Company Number 551768

Murrays Exchange 1 Linfield Road Belfast BT12 5DR Company Number NI010853 ATOL #4138

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Gdpr factsheet, data subject request form, modern slavery.

Modern Slavery is a problem that is growing and one that we at WTC are committed to addressing. The rise in globalisation has brought with it a rise in exploitation including people trafficking, forced labour debt bondage and child marriage. The International Labour Organisation estimates that approximately 21 million people are in forced labour globally. At WTC we endeavour to ensure there are no Modern Slavery risks within our own business or our supply chains.

December 2023 Modern Slavery Statement

Terms & conditions.

Flights - Ireland

Flights - uk, packages - uk, general booking conditions - ireland, compliance & credentials.

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Ailsa Pollard appointed CEO, dnata Travel Group (UK & Europe)

London, UK, 9 August 2021 -  Ailsa Pollard has been appointed as Chief Executive Officer, dnata Travel Group (UK & Europe) . She will start in her new role on 1 st November 2021, and report in to the previous holder of the role, John Bevan, who now oversees all aspects of dnata’s global travel business as Divisional Senior Vice President for Travel.

Ailsa will assume responsibility for all of dnata Travel Group’s UK-based brands (Gold Medal, Travel Republic, Travelbag, Netflights and Sunmaster) as the head of a leadership team and workforce numbering nearly 800 people.

As a key member of the leadership team for dnata Travel Group, part of the Emirates Group, during the last 12 years, she’s held a variety of senior roles. These include, Vice President - Business Development and Strategy, heading the team that oversaw the acquisition of and holding board positions on many of the businesses that now form the Group’s UK portfolio; and four years as Senior Vice President - Emirates Holidays, in which she oversaw the brand’s global operations across 36 markets. Most recently, as Senior Vice President - Transformation (Global) & Consumer Businesses (ME&I), she had responsibility for the dnata Travel consumer travel brand in the UAE, and overseeing a complete strategic review and transformation of dnata Travel Group’s global portfolio of brands through COVID, driving operational efficiencies and strategic clarity to support the delivery of its post-pandemic vision of ‘reconnecting a better world’.

Commenting on her appointment, John Bevan, dnata’s Divisional Senior Vice President for Travel , said: “We’re delighted that another part of the dnata Travel family will now be able to benefit from Ailsa’s expertise and leadership. I’ve had the pleasure of working with her for a number of years and know our team in the UK – as well as our valued industry partners – will enjoy working with her and will go on, together, to achieve great things.

“These are challenging times for all UK travel businesses, and need clear headedness, agility, honesty and commitment to navigate. Ailsa has all of those qualities, as well as decisive strategic vision, a passion for the customer and operational know-how. Our UK organisation couldn’t be in safer hands.”

Ailsa Pollard said: “I’m looking forward to working with the UK team to emerge stronger from the pandemic. I know how tough the last 18 months have been on our people, our brands, our customers and our partners, but we have very strong foundations and the support of a global business on which we can collectively build an exciting future.”

About dnata Travel Group: The dnata Travel Group represents the travel division of dnata, one of the world’s largest air and travel services providers. Part of The Emirates Group, the group’s history is rooted in Dubai and the growth of its pioneering travel industry, evolving to consist of more than 30 leading international travel brands with coverage across the world. The dnata Travel Group is proud to serve its global customers as a leading, award-winning travel services provider with long-standing travel expertise, a wide range of products and services, and high standards of service and safety across all of its operations. Its global businesses cover all aspects of the travel industry from local travel agencies, to global travel consolidators, corporate travel, sports travel, destination management and attractions, airline representation services, and more.

• Vertical Travel Group Brands
• Instant Holidays
• Instant Breaks
• Holiday Elite
• Miss Ellie's Travel
• Your Holiday Booking
• Luxury in the Med
• Transfers 4 Travel
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Vertical Travel Group, 14 Hemmells, Laindon, Essex, SS15 6ED 0800 810 8364 [email protected] [email protected]

Group Members

• Holiday Experts Ireland

Phone: 0800 810 8364 Email: [email protected]