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Advancing in June's Journey
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How to Join a Club in June’s Journey (Video)
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Troubleshoot June's Journey
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Season Journey and Achievement Bug [Solution]
- some error text, e.g. [PH], [!!! Missing !!!]
Possible causes are:
- corrupted cached files
- file access permission
- bad firewall or router settings
- other unknown reasons
Work Around Solutions
Method 1: switching region.
Switching region may reset cache files. It may force data files to be downloaded, and thus fix the issue.
- Switch to other region on the launcher (e.g. Europe if you were playing on Americas region)
- Create a hero if no hero on that region
- Create a game and open the achievement/season journey
- Switch back to main region and retest
Method 2: Delete Cache Folders
This method works for most cases.
Follow the instructions in BOTH links (you can select Windows or Mac OS) :
- Deleting Battle.net Files - Blizzard Support
- Deleting the Battle.net Cache Folder - Blizzard Support
For Windows users, if it didn’t work for you, try deleting Battle.net and Blizzard Entertainment folders as well:
- C:\ProgramData\ (already included in the support links)
(Press Win+R, enter %APPDATA% , for example.)
Method 3: Run As Administrator Role
Sometimes, especially in computer shared by multiple users, the issue may be caused by file permission. Run the game as Administrator Role may solve the issue. Steps:
Method 4: Anti-virus and Firewall Settings
Anti-virus and firewall settings may also cause the issue. Temporarily turn off anti-virus and firewall to verify. Note that some routers have built-in firewall; you may need to turn off them too.
After you prove that the problem is at anti-virus/firewall, then you need to fix them.
How to configure router/firewall:
Some other players had solved the issue with their own ways:
set up DNS: Edit: (Links removed because of retirement of old forum.) No detail steps here because the original posters didn’t given any. You may try using Google DNS or other public DNS.
reinstalling the game. See the Advanced Troubleshooting section of this article for uninstalling game cleanly:
If the screen is still error after trying above methods, try completing some achievements/objectives. It may help to trigger data update to your client. For seasonal objectives, you may reference this website: Diablo 3: Season 27 Journey Tracker (Reference: see conversation in this thread.)
Good Luck !!!
None of these worked for me. Uninstalled battle.net completely, deleted all blizzard folders, reinstalled everything and on the European server I still cannot see the season journey achivements, only can see those on the USA server.
Sorry to hear that.
I’d recommend you to enter a ticket to contact support as this is actually a technical issue.
If you find a solution, you are welcome to get back. I’ll add your solution to the topic.
I’m having the same issue, also tried everything without a solution, and whenever I try to open a ticket, it just tells me to come to the forums.
When entering a ticket, rather than inputting the text box, Click: I would rather categorize the issue > In-Game Issues > Technical Issue > Crashes > Contact Us
Then choose a communication channel, and fill in the form.
Or, use this link: https://us.battle.net/support/en/help/contact/1396/ticket (You may be prompted to login.)
I have created a ticket as well as a forum discussion. Thank you very much Maskraider!
I have the same problem, write if you help.
Which methods have you tried? If one method doesn’t work, you may need to try other methods. Mind that you can change the language at the bottom of those support articles.
All tried, nothing helps.
I’m facing the same issue. Already tried everything that is explained in this thread without success. Actually, on America Server everthing’s fine, only on the European Server I’m facing this issues since some days. Is anyone from Blizz still investigating this issue?
Thank you very much!
That’s exactly what happens to me. I’m an EU player, and in the EU server it basically blows up no matter what I try to fix it. Jump to another server and boom, everything runs as intended.
My five cents. Below there is a screenshot that illustrates this bug. In fact, this is a compilation of two screenshots: at the top it was made from my side, at the bottom - by another player who has this bug.
You can see that we are in the season in a group. At the same time, I have a button for viewing the seasonal journey, but the other player does not have it. And if he press shift + J , then an empty window is opened without quests of the seasonal journey.
As mvp of eu/ru technical support, I already know several people with this bug. The tips at the beginning of this topic do not help. Please fix this bug or give us an information on how to fix it ourselfs.
Adding Link to the Not a bug thread to this thread.
@bigblack The missing button at top right seems something is broken to me. I’ve never seen this before.
I’d suggest running Scan and Repair tool first. And then go through the methods above. If it doesn’t help, I suggest you to create a new topic because the title of this thread contains the word “[Solution]”; I’m afraid Blizzard will skip reading this thread.
Hi, I’m also facing the same issue since few days. Already tried everything that is explained in this thread without success. Problem occurs when connected on European Server. On America server (same device, same acount) it works fine. I’ve also opened a ticket to support, but did not get any solution so far. I hope support will investigate deeper, as it is very anoying not to be able to complete this season journey…
I got the same issue, the Window stays blank and i already did everything suggested in here; Problem occurs on the European Server, on the Asian one is works
After running a ticket with Tech Support where sadly (and even though they tried diligently) they couldn’t fix it for me, I’m stating my case: Season Journey blank on EU, tried all the steps listed here, opened a ticket, ran their connection troubleshooting aswell as deleting again cached folders, then tried the new fix they told me: new admin account to run the game and checking the HOST file for issues, but still persisted even repeating the connection troubleshooting guidelines a second time. They made a second manual trial, but it seems to be a technical issue on EU. They told me to post this here and that the devs are on it, so I’m hoping to hear from them soon.
“Run as admin” is Method 3 . Does it mean that you haven’t tried all methods? If so, try Method 4 and Other Methods (DNS settings, delete game manually and reinstall)
For DNS settings, I don’t have any detail steps because the original poster didn’t mention. I think you can use Google DNS or other public DNS.
My Journey step is not updating
Game mode: Online Problem: Bug Region: EU Server 1050
My Journey step for equipping light armor is not updating even though I have full set equipped. Light turban, chestpiece etc. every other step goes through without any issue
Same here. I am wearing full light for some time now, even wore medium and then went back and tried around a bit to get it to update, but so far nothing works. Journey step stays unfulfilled. Any workaround until it’s fixed?
The sandstorm mask works for some people. But not everyone. I’m not aware of any other workarounds.
This is a known and annoying bug with many servers. I too have not found a fix for it, but running my own server I found we didn’t suffer this issue?!
For now, you could use this list to identify what is needed in the next chapter. You’ll still get the points. Another guide would be to use the 3 Journey tips at the top right of your screen to allow you to continue.
Spoiler Alert in this link . If you’d prefer to learn the Journey steps by yourself, don’t click the link.
Pokemon GO: How to Fix Adventure Sync Not Working
Pokemon GO promotes physical activity by incorporating features that require players to move. These include earning Buddy Candy and hatching eggs by covering distances. Moreover, players can use Adventure Sync, an optional mode, to complete walking-related tasks in the game.
The Adventure Sync mode in Pokemon GO is a valuable feature that allows players to track their activity without keeping the app open. However, Adventure Sync has several issues, causing frustration among enthusiasts. For players facing similar problems, here are some steps to resolve them.
RELATED: Pokemon GO: Can Solrock and Lunatone be Shiny?
Pokemon GO: Fix Adventure Sync Not Working
Multiple reasons affect the Pokemon GO Adventure Sync's functioning . While most reasons are common, some might be new to casual players.
Updated App: Players must ensure their version of Pokemon GO is current. The Adventure Sync mode doesn’t work in older versions of the game.
Network problem: A stable internet connection is necessary for any game to run correctly, let alone its features. Gamers must check if they are playing the game over a stable connection for the Adventure Sync mode to run correctly.
App permissions: For Adventure Sync to work, one must provide the necessary permissions. As the app needs GPS data regarding the player’s location and movement , players must provide the required authorization for the mode to work correctly.
Timezone problem: Players must ensure they have set the timezone as per their current residence. Any changes may occur if they have moved across various time zones recently; updating the correct time zone is crucial for the mode to work.
Battery optimization problem: Various phones have battery optimization, where apps and their features are restricted if the game uses a substantial phone battery. Players might have opted for this optimization to stop Pokemon GO from running its full features, so they need to check if the app isn’t restricted.
Server Issue or Update: If all the above issues are not the cause, the problem might be in the app itself. It might be undergoing an update or facing a server issue, so players should wait to see if the issues get fixed after some time. If it doesn’t, they can contact Pokemon GO support .
Also, sometimes a simple step like restarting the device might resolve the issue. If players address all these issues, the Adventure Sync mode should return to normal. It is a common problem, and one need not worry much about the in-app issues in Pokemon GO since most get fixed with the steps mentioned above.
Pokemon GO is available for Android and iOS.
MORE: Best Psychic-Types in Pokemon GO
- Cheats & Tips
- Redeem Codes
- Game Guides
Any idea why the full screen button no longer works when playing through facebook?
Any idea why the full screen button no longer works when playing through facebook? Just started this morning.
I have the same problem. The game slider works but the right side of the main page doesn't. I also get a list of games on that side but only the # of people playing them. There is a " collapse " icon there, also, so you can use it to get rid of the list of games. Then you are able to play in full screen. That's my workaround for it. I'm thinking it's a Facebook issue and / or a bad server.
Works fine for me. I play through FB on pc. Try closing and restarting the browser.
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Game N Guides
How to Fix Journey Crashing, Stuttering, Low FPS, and Lag Issues
This page will cover the solutions on how to fix Journey crashes on startup, lag, FPS drop, and performance issues that have appeared in the game.
Developer thatgamecompany and publisher Annapurna Interactive released Journey on June 11, 2020, promising fans a great gaming experience. Despite the game’s release, numerous players have reported issues such as crashes, lag, and occasional black screens. Although the developer has been diligently releasing updates to address these concerns, it appears that not all issues have been resolved. In anticipation of an upcoming update that will comprehensively address these issues, we offer the following recommended approaches for resolving in-game issues in Journey.
Known Journey Issues
Here is the list of issues that have been reported by many players while playing Journey:
- Black Screen
- Screen Tearing
Recommended Fixes for Journey Issues
There are many factors that can cause Journey crashes, black screen, lag, screen tearing, and stuttering. If you’re one of the Journey players experiencing at least one of these issues, here are the recommended steps you need to take to fix and address the problem.
Check Journey System Requirements
A major contributing factor to crashes and black screen problems is not meeting the minimum and recommended system requirements for Journey. If you have downloaded Journey without first checking to see if the requirements are met, please refer to the full system requirements listed below:
Minimum System Requirements
- OS: Windows 7
- Processor: Intel Core i3-2120 | AMD FX-4350
- Memory: 4 GB RAM
- Graphics: Nvidia GTS 450 | AMD Radeon HD 5750
- Storage: 4 GB available space
You can minimize the likelihood of crashes and black screen problems while running Journey by ensuring that your system meets at least the recommended specifications listed above.
Update Your Drivers
Journey was initially released in a stable state. However, if you meet the game’s minimum system requirements and are still experiencing crashes, it is likely that an outdated graphics driver is the primary cause. To resolve this, we strongly recommend that you obtain the latest update for your PC by visiting your hardware manufacturer’s official website.
Manually downloading and installing drivers for your PC can be time-consuming and somewhat complex for some users. For those looking for a more straightforward approach, we recommend trying IObit’s Driver Booster . This software is able to automatically download and install the most recent and necessary driver updates for your PC. We used Driver Booster to update and fix crashes and performance issues in Journey. Here are the steps you can follow to use the software:
- Download and install Driver Booster from its official website.
- Run the Driver Booster application.
- Click the “Scan” button to initiate a scan of your system’s drivers.
- Once the scan is complete, review the scan results to identify any outdated or corrupt drivers.
- Click the “Update Now” button to download and install the latest driver updates for the identified devices.
- Optionally, you can select the “Update All” button to update all outdated drivers with a single click.
- Follow the on-screen instructions and prompts to complete the driver update process.
- When the update is complete, restart your computer.
Note: During the driver update process, your PC may restart several times, depending on the drivers being updated. This is a normal occurrence for the Windows operating system, so don’t be alarmed.
Once the driver update is complete, continue to run Journey and see if the problems you experienced earlier persist.
Verify Game Integrity
If you have tried the above methods and are still experiencing problems with Journey, you can attempt to verify the game integrity of Journey. Steam will scan all necessary files and repair any damaged files associated with Journey. This may help to resolve the issues you are experiencing.
- Open Steam and go to Library .
- Select Journey from the game list on the left side.
- Right-click and select Properties.
- Click the Local Files tab.
- Click the Verify integrity of game files… button.
Check out the image below for the steps.
Right after you click the Verify button, all you have to do is wait for Steam to finish verifying the file for Journey.
Kill Resource-Hogging Applications
It is likely that you have many applications installed on your PC, and some of them may be constantly using system resources, potentially causing Journey to crash. To mitigate this problem, we strongly recommend that you close any software that you are not actively using while Journey is running. This will free up system resources and minimize the chances of Journey crashing.
Media players, web browsers such as Firefox and Chrome, and other similar software are known to consume a significant amount of system resources when they are running in the background. To free up resources, you can terminate these applications by using Task Manager and shutting down the application.
Another possible cause of frequent crashes of Journey on your PC could be related to your antivirus software. Antivirus companies update their software on a regular basis to improve the security measures, but sometimes these updates can mistakenly identify the executable file (.exe) of Journey as a virus.
To resolve this problem, you can try to disable or temporarily turn off your antivirus or other security programs on your computer. If you downloaded Journey from the official store, the game files are most likely safe. In this case, you may want to consider excluding Journey’s .exe file from being scanned by your anti-virus software, and see if the problem still persists.
We have compiled a selection of commonly used anti-virus software along with the corresponding FAQs.
- Avast Antivirus
- AVG Antivirus
- Kaspersky Anti-Virus
- McAfee Antivirus (Steam Support guide)
- Microsoft Security Essentials
- Webroot SecureAnywhere
- Windows Defender
Contact the Official Support
If you’ve exhausted all of the suggested solutions mentioned above and continue to experience problems with Journey, don’t hesitate to contact the Journey official support team. You can connect with other users and access additional support resources by visiting their official website or joining the Journey discussion community on Steam.
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Fable: The Journey Server Status: Is Fable: The Journey Down Right Now?
No problems detected at Fable: The Journey Current Fable: The Journey status is up, with no reported problems.
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Fable: The Journey Outages and Problems
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Fable: The Journey Information
- First Release Date : Oct, 09 2012
- Followers : 2
- Total Reported Problems: 0
- Role-playing (RPG)
- Single player
- First person
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