asda travel insurance trustpilot

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ASDA travel insurance review

Asda travel insurance has a range of travel insurance options to help keep you and your family safe abroad..

In this guide

What types of policies are on offer?

Cover limits, claims process, how to contact, customer reviews, pros and cons, our verdict, frequently asked questions.

ASDA Money offers a range of affordable financial services, including travel insurance. In this guide, we look at what ASDA travel insurance includes and the pros and cons of cover.

ASDA Money offers three types of cover:

• Single trip. You’ll be covered for one trip overseas.
• Annual multi-trip . A year’s worth of cover for unlimited trips.
• Family travel . You can cover up to three children for free on this policy.

There are three levels of cover offered by ASDA Money:

• Value. You’ll be protected for up to £20,000,000 for medical expenses, £1,000 worth for personal belongings and £1,000 for holiday cancellations.
• Premium. You’ll be protected for up to £25,000,000 for medical expenses, £1,300 worth for personal belongings and £2,000 for holiday cancellations.
• Superior. You’ll be offered unlimited protection for medical expenses, £2,000 worth for personal belongings and £5,000 for holiday cancellations.

The maximum length of your trips on an annual multi-trip. Cover policy will depend on your choice of cover – for value it’s 35 days, for Premium it’s 45 days and for Superior it’s 90 days.

These are just the cover limits most likely to be important to you. There are many more differences in cover limits between the three levels.

To make a claim, you’ll need to download a claim form from the ASDA Money website, fill it in and send it to [email protected] .

For general queries, you can call 0800 138 2373 or email [email protected].

ASDA Money has received over 50 reviews on Trustpilot. At the time of writing, its average rating was 1.5 out of 5.

• Plenty of policies to choose from
• High levels of cover
• Kids are insured free with the family travel policy
• There is currently no phone number for making claims
• There is no option to manage your account online

ASDA Money offers good levels of cover with its travel insurance , although the customer service appears to be lacking compared to its competitors.

Will I be covered if I have a pre-existing medical condition?

What is the maximum age to be covered by asda money travel insurance, how does the family travel policy work, will i be covered when taking part in winter sports, travel insurance scores.

Finder scores, in blue, are based on our expert analysis. We also show reviews from users, where we've received more than 10, with a score in yellow. We gather more reviews from customers every year in Finder's customer satisfaction survey.

To find out more, read our full methodology .

Danny Butler

Danny is a publisher at Finder specialising in insurance and investing. He previously worked at the global insurer Aon and has appeared in national media giving advice on insurance. Danny holds a BA in International Business from the University of Plymouth and has undying loyalty to his average-poor football team, Portsmouth FC.

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Asda Travel   Reviews

In the Money & Insurance category

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Reviews 2.1.

Most relevant

Nine Months Later Still Waiting

Made a Claim to Asda Travel Insurance due to Covid.Followed there instructions and sent all relevant paperwork to them by Registered Post. They had just closed down due to Covid. They had No Arrangements in place to pick Claims up from offices so four weeks later finding this out I sent Claim by email. Seven weeks after original paperwork sent they opened claim. SEVEN Months later, after being told twice offer of settlement would be sent and third time it was being Prioritized, we are still waiting!. Shameful Company. Please Avoid.

Date of experience : 23 December 2020

pending transactions

if 1 star has to be the lowest option then its what i will give. if im being honest this is the worst time ive ever tried to get some travel money. two transactions approved from my bank of 808.65 declined by travelex/asda which have now left my bank into a pending transaction. the bank have given me the codes to give to travelex to cancel both for me to no avail. called all day yesterday absolutely useless customer services the chat bot isnt worth the log its written on, multiple phone calls with different staff, no replies to emails what a joke im over £1600 down 1 day before going on holiday. due to this its cost me 2200 pounds to get 900 euros sort it out asda-travelex

Date of experience : 21 June 2022

Long story short

Long story short, avoid and use any other travel money bureau. Got no appology, compensation for their mistake (got mixed currency), they cost me money for traveling back and forth to bureau, time and nerves. I will NEVER EVER USE THEIR SERVICES AGAIN. I would rather pay less , but get what I need elsewhere.

Date of experience : 19 July 2022

Shocking for ASDA to be so awful...

Due to bad weather we missed our flights home. The claim is dealt with by a company called Travel Claim Services Ltd. They are most unprofessional. Mountains of paperwork and hoops to jump through, "lost" documents needing to be resent (without them notifying you these are not received), weeks spent waiting for the claim to pay back the credit card bill. Claim paid out 3 months after incident, however not for full amount and they have calculated flight costs wrong and underpaid (sure it'll take weeks/months to get remaining balance back!). Bizarre that a company of Asda's reputation would employ such a company to represent them.

Date of experience : 28 March 2017

Asda Travel have auto-renewed my policy…

Asda Travel have auto-renewed my policy for the last 2 years without my noticing it on my credit card bill. I have had no email or mail notifying me of the renewal despite their policy stating clearly that they will notify before renewing. Fortunately I have now noticed and cancelled. The first and second renewals were over £200 when the original payment was £90 - so they are clearly doubling it hoping you don't notice for 14 days. Do not use.

Date of experience : 31 March 2021

DO NOT TAKE OUT TRAVEL INSURANCE WITH…

DO NOT TAKE OUT TRAVEL INSURANCE WITH ASDA!!! They are happy to take your money and offer 'Superior" cover but after missing a connecting flight they refused to pay out as they only cover the outbound and inbound flights only. What kind of insurer is this??? If you are travelling abroad, then the entire trip should be covered not just the beginning and end. Absolute thieves!!!!

Date of experience : 01 August 2019

DO NOT BUY!!

DO NOT BUY!! WASTE OF TIME! APP DOEST WORK, WEBSITE TEMPREMENTAL!! Staff unhelpful! you can not top the card up on the app as the advisor suggests , website only occasionally works and usually takes at least 3-5 attempts before working Have been stuck abroad without any money as I couldn't top my card up due to a failure in there system rejecting my second top up of the day. You are only able to top the card up maximum of 2 times in 24hr period. Was waiting in the streets for over 30 on holiday waiting for assistance to only be denied!

Date of experience : 21 April 2023

Literally awful

Literally awful. I missed a flight to see family in Australia due to coming down with a 24 hour bug (the kind that has your face in a toiler the entire time). They rejected my claim because "I didn't seek medical advice before cancelling my flight". So basically, unless you're an utter moron you should avoid this "company" like the absolute plague

Date of experience : 08 May 2019

They dealt with my claim for flight…

They dealt with my claim for flight extremely quickly without hesitation. Was very happy with the service and would definitely recommend. I was unwell and couldn't fly they spoke quickly and efficiently and extremely sympathetic on the telephone

Date of experience : 01 August 2018

I have an ongoing claim with Asda Travel Insurance

I have an ongoing travel claim which has been running for nearly four months with no one having looked at it yet. For others in a similar position you may want to submit a formal complaint. The administrators are Travel Claims Services and you can do this with them. If everyone does this each complaint costs them hundreds of pounds to review and they may become more likely to pay your claim in a timely manner and stop all these delaying tactics.

Date of experience : 13 June 2020

Money has mysteriously gone missing…

Money has mysteriously gone missing from my ASDA money Currency Card. I am currently abroad, cannot obtain a complete statement from the internet and I cannot top the card up. ASDA customer services denies this card has anything to do with ASDA & refuses to do anything whatsoever to help. Instead it blames Travel Ex and the problems with the recent hack attack. TravelEx have also not responded to any requests for help. THANKS A LOT ASDA I wont be using you to buy anything again.

Date of experience : 10 January 2020

Travel insurance from ASDA

Would like to give less than 0 stars. Trying to claim for cancellation of ski trip March 2020 (Covid). Very poor communication, awful response times, numerous errors in record keeping resulting in ‘ incorrect’ decision to decline settlement of claim after 9 months. Still awaiting appeal for review and formal complaint high they say will be delayed by up to 12weeks. Looks like they are deliberately trying to place obstacles in the way to discourage claims.

Date of experience : 24 January 2021

Don't buy if you think you might actually have to claim

My 80 year old mother had to cancel a trip because her daughter was diagnosed with cancer. She was insured with Asda Travel who, on being notified, passed the claim in to Travel Claims Services. They said how sorry they were and proceeded to sent her reams of paperwork to complete. Two months on, my mother is in some kind of vortex whereby Travel Claims Services say my mother hasn't sent quite the right bit of paper. She sends another document only to be told that another document is required. We can only assume that this is just some kind of elaborate delaying process whereby the claimant gets so frustrated or confused that they just give up. My advice....steer well clear and use a more reputable firm.

Date of experience : 17 November 2017

Almost impossible to contact them by phone

I had to cancel a family due to a serious illness that required immediate surgery. I have failed to speak to anyone on the phone as kept on hold for more than an hour on every occasion. Bought superior cover but now discovered that they aren't refunding atol and apd tax. They told me to go back to travel company to try and get it back. Insurance much like a hospital nightgown, you think you're covered but you're not. I would never ever use them again and would never recommend them.

Date of experience : 21 September 2018

I had previously taken out annual…

I had previously taken out annual insurance. I didn't realise it was automatically renewed by Asda, which I don't agree with by the way especially when they just take the money from your credit card without permission. Anyway I have tried to cancel this by e-mail and get a refund. They keep saying theyneed more information but I think they are just stalling. So I am still waiting but NEVER again!!! Avoid Asda insurance at all costs!!!

Date of experience : 15 February 2020

AVOID this insurance if you bring a…

AVOID this insurance if you bring a camera, iPad iPhone or similar and want to protect it in case of loss or damage. They only cover each item to a maximum of £250 and your phone probably cost £500 and your iPad £400 so if anything is stolen or lost you have hardly any cover. I didn't realise this until it was too late.

Date of experience : 20 July 2018

Avoid this scam

Avoid this scam! I had a cancelled flight and contacted Asda for an extra hotel night compensation. I was informed that only the first and last flight of a trip is covered. As this was a connecting flight it wasn’t covered so I could except no compensation whatsoever! This insurance is a joke and a scam, had I read all of the reviews on here before I obviously wouldn’t have purchased it. Save your money as these travel insurances aren’t worth the paper they’re written on.

Date of experience : 22 December 2019

Absolutely disgusting I bought the more…

Absolutely disgusting I bought the more expensive holiday ins due to go to Florida in March virgin cancelled it and it’s now November. First offer was £27 which made no sense whatsoever I appealed and now they have refused to give me anything. My claim is simple!!! I have logged another complaint and I will take it to the ombudsman DO NOT USE

Date of experience : 12 November 2020

Avoid at All costs.

Avoid at All costs. They use every bit of small print to ensure you do not claim. Due to travel at Xmas. Fell ill with stomach bug, unable to travel, holiday company cancelled my flight and hotel booking. Doctors closed over Christmas. Refused to pay out saying I should have sought immediate medical assistance. Even though I was unable to get an appointment. Did subsequently get a doctors note. Refused it. BE AWARE THEY WILL NOT PAY OUT. AN ASDA INSURANCE RIPOFF

Date of experience : 05 February 2018

Ryan at Asda Hunts Cross

Ryan at Asda Hunts Cross was so helpful. We had not ordered our dollars and wanted £1000 worth. Ryan rang other branches until he found them for us at Widnes. He went above and beyond and he is a credit to you.

Date of experience : 06 July 2023

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Asda Travel   Reviews

In the Money & Insurance category

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Write a review

Reviews 2.1.

Most relevant

Nine Months Later Still Waiting

Made a Claim to Asda Travel Insurance due to Covid.Followed there instructions and sent all relevant paperwork to them by Registered Post. They had just closed down due to Covid. They had No Arrangements in place to pick Claims up from offices so four weeks later finding this out I sent Claim by email. Seven weeks after original paperwork sent they opened claim. SEVEN Months later, after being told twice offer of settlement would be sent and third time it was being Prioritized, we are still waiting!. Shameful Company. Please Avoid.

Date of experience : December 23, 2020

pending transactions

if 1 star has to be the lowest option then its what i will give. if im being honest this is the worst time ive ever tried to get some travel money. two transactions approved from my bank of 808.65 declined by travelex/asda which have now left my bank into a pending transaction. the bank have given me the codes to give to travelex to cancel both for me to no avail. called all day yesterday absolutely useless customer services the chat bot isnt worth the log its written on, multiple phone calls with different staff, no replies to emails what a joke im over £1600 down 1 day before going on holiday. due to this its cost me 2200 pounds to get 900 euros sort it out asda-travelex

Date of experience : June 21, 2022

Long story short

Long story short, avoid and use any other travel money bureau. Got no appology, compensation for their mistake (got mixed currency), they cost me money for traveling back and forth to bureau, time and nerves. I will NEVER EVER USE THEIR SERVICES AGAIN. I would rather pay less , but get what I need elsewhere.

Date of experience : July 19, 2022

Shocking for ASDA to be so awful...

Due to bad weather we missed our flights home. The claim is dealt with by a company called Travel Claim Services Ltd. They are most unprofessional. Mountains of paperwork and hoops to jump through, "lost" documents needing to be resent (without them notifying you these are not received), weeks spent waiting for the claim to pay back the credit card bill. Claim paid out 3 months after incident, however not for full amount and they have calculated flight costs wrong and underpaid (sure it'll take weeks/months to get remaining balance back!). Bizarre that a company of Asda's reputation would employ such a company to represent them.

Date of experience : March 28, 2017

Asda Travel have auto-renewed my policy…

Asda Travel have auto-renewed my policy for the last 2 years without my noticing it on my credit card bill. I have had no email or mail notifying me of the renewal despite their policy stating clearly that they will notify before renewing. Fortunately I have now noticed and cancelled. The first and second renewals were over £200 when the original payment was £90 - so they are clearly doubling it hoping you don't notice for 14 days. Do not use.

Date of experience : March 31, 2021

DO NOT TAKE OUT TRAVEL INSURANCE WITH…

DO NOT TAKE OUT TRAVEL INSURANCE WITH ASDA!!! They are happy to take your money and offer 'Superior" cover but after missing a connecting flight they refused to pay out as they only cover the outbound and inbound flights only. What kind of insurer is this??? If you are travelling abroad, then the entire trip should be covered not just the beginning and end. Absolute thieves!!!!

Date of experience : August 01, 2019

DO NOT BUY!!

DO NOT BUY!! WASTE OF TIME! APP DOEST WORK, WEBSITE TEMPREMENTAL!! Staff unhelpful! you can not top the card up on the app as the advisor suggests , website only occasionally works and usually takes at least 3-5 attempts before working Have been stuck abroad without any money as I couldn't top my card up due to a failure in there system rejecting my second top up of the day. You are only able to top the card up maximum of 2 times in 24hr period. Was waiting in the streets for over 30 on holiday waiting for assistance to only be denied!

Date of experience : April 21, 2023

Literally awful

Literally awful. I missed a flight to see family in Australia due to coming down with a 24 hour bug (the kind that has your face in a toiler the entire time). They rejected my claim because "I didn't seek medical advice before cancelling my flight". So basically, unless you're an utter moron you should avoid this "company" like the absolute plague

Date of experience : May 08, 2019

They dealt with my claim for flight…

They dealt with my claim for flight extremely quickly without hesitation. Was very happy with the service and would definitely recommend. I was unwell and couldn't fly they spoke quickly and efficiently and extremely sympathetic on the telephone

Date of experience : August 01, 2018

I have an ongoing claim with Asda Travel Insurance

I have an ongoing travel claim which has been running for nearly four months with no one having looked at it yet. For others in a similar position you may want to submit a formal complaint. The administrators are Travel Claims Services and you can do this with them. If everyone does this each complaint costs them hundreds of pounds to review and they may become more likely to pay your claim in a timely manner and stop all these delaying tactics.

Date of experience : June 13, 2020

Money has mysteriously gone missing…

Money has mysteriously gone missing from my ASDA money Currency Card. I am currently abroad, cannot obtain a complete statement from the internet and I cannot top the card up. ASDA customer services denies this card has anything to do with ASDA & refuses to do anything whatsoever to help. Instead it blames Travel Ex and the problems with the recent hack attack. TravelEx have also not responded to any requests for help. THANKS A LOT ASDA I wont be using you to buy anything again.

Date of experience : January 10, 2020

Travel insurance from ASDA

Would like to give less than 0 stars. Trying to claim for cancellation of ski trip March 2020 (Covid). Very poor communication, awful response times, numerous errors in record keeping resulting in ‘ incorrect’ decision to decline settlement of claim after 9 months. Still awaiting appeal for review and formal complaint high they say will be delayed by up to 12weeks. Looks like they are deliberately trying to place obstacles in the way to discourage claims.

Date of experience : January 24, 2021

Don't buy if you think you might actually have to claim

My 80 year old mother had to cancel a trip because her daughter was diagnosed with cancer. She was insured with Asda Travel who, on being notified, passed the claim in to Travel Claims Services. They said how sorry they were and proceeded to sent her reams of paperwork to complete. Two months on, my mother is in some kind of vortex whereby Travel Claims Services say my mother hasn't sent quite the right bit of paper. She sends another document only to be told that another document is required. We can only assume that this is just some kind of elaborate delaying process whereby the claimant gets so frustrated or confused that they just give up. My advice....steer well clear and use a more reputable firm.

Date of experience : November 17, 2017

Almost impossible to contact them by phone

I had to cancel a family due to a serious illness that required immediate surgery. I have failed to speak to anyone on the phone as kept on hold for more than an hour on every occasion. Bought superior cover but now discovered that they aren't refunding atol and apd tax. They told me to go back to travel company to try and get it back. Insurance much like a hospital nightgown, you think you're covered but you're not. I would never ever use them again and would never recommend them.

Date of experience : September 21, 2018

I had previously taken out annual…

I had previously taken out annual insurance. I didn't realise it was automatically renewed by Asda, which I don't agree with by the way especially when they just take the money from your credit card without permission. Anyway I have tried to cancel this by e-mail and get a refund. They keep saying theyneed more information but I think they are just stalling. So I am still waiting but NEVER again!!! Avoid Asda insurance at all costs!!!

Date of experience : February 15, 2020

AVOID this insurance if you bring a…

AVOID this insurance if you bring a camera, iPad iPhone or similar and want to protect it in case of loss or damage. They only cover each item to a maximum of £250 and your phone probably cost £500 and your iPad £400 so if anything is stolen or lost you have hardly any cover. I didn't realise this until it was too late.

Date of experience : July 20, 2018

Avoid this scam

Avoid this scam! I had a cancelled flight and contacted Asda for an extra hotel night compensation. I was informed that only the first and last flight of a trip is covered. As this was a connecting flight it wasn’t covered so I could except no compensation whatsoever! This insurance is a joke and a scam, had I read all of the reviews on here before I obviously wouldn’t have purchased it. Save your money as these travel insurances aren’t worth the paper they’re written on.

Date of experience : December 22, 2019

Absolutely disgusting I bought the more…

Absolutely disgusting I bought the more expensive holiday ins due to go to Florida in March virgin cancelled it and it’s now November. First offer was £27 which made no sense whatsoever I appealed and now they have refused to give me anything. My claim is simple!!! I have logged another complaint and I will take it to the ombudsman DO NOT USE

Date of experience : November 12, 2020

Avoid at All costs.

Avoid at All costs. They use every bit of small print to ensure you do not claim. Due to travel at Xmas. Fell ill with stomach bug, unable to travel, holiday company cancelled my flight and hotel booking. Doctors closed over Christmas. Refused to pay out saying I should have sought immediate medical assistance. Even though I was unable to get an appointment. Did subsequently get a doctors note. Refused it. BE AWARE THEY WILL NOT PAY OUT. AN ASDA INSURANCE RIPOFF

Date of experience : February 05, 2018

Ryan at Asda Hunts Cross

Ryan at Asda Hunts Cross was so helpful. We had not ordered our dollars and wanted £1000 worth. Ryan rang other branches until he found them for us at Widnes. He went above and beyond and he is a credit to you.

Date of experience : July 06, 2023

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Asda Travel   Reviews

In the Money & Insurance category

Visit this website

Company activity See all

Write a review

Reviews 2.1.

Most relevant

Avoid at all costs

Missed a call from “Travelex Head Office” an hour before I was due to collect currency asking me to ring them - had to look up their number on the internet as the caller didn’t leave it! Currency not available (Friday) and wouldn’t be in until Tuesday at 3pm……our flight leaves on Tuesday at 10am. Order had been placed 10 days earlier. Asked for a refund - that will take 2 to 10 working days - not only do I not have currency but I now don’t have the money (£700) to try and buy it elsewhere. I always normally use Tesco and this was the first and last time I will use Asda.

Date of experience : 23 September 2022

Similar to lots of other travellers had…

Similar to lots of other travellers had paid for annual insurance with Asda, but when I had to claim in March 2020 for cancellation due to Covid was eventually declined despite policy saying clearly.that I was covered. Still waiting resolution to my complaints 6 months later. Now with the Ombudsman which is also a lengthy process due to volume of work.

Date of experience : 29 March 2021

Terrible, scammers! wont pay the claim despite following every step of the claim process. outrageous corporate thieves.

Date of experience : 15 December 2023

Asda travel money is disgusting

Asda travel money is disgusting ! They take pretty much £200 worth of your money for exchange . I also had a problem where the lady at the till didn't type in my email right at the Shoeburyness store , so I couldn't activate my card . Further to this I rang customer service spoke to one women who couldn't speak a word of English and she said she had changed email and id be able to log on . When I ended phone I couldn't log on . Rang again spoke to another women who couldn't speak English and she said the other lady had changed it to a complete different email . Absolute messers

Date of experience : 12 May 2022

bad exchange rates and IT system not working

Tried to sell foreign currency (buyback) to Asda travel money. First, I was told to visit after 10am as their system starts then. Then, I was told their system is down and asked to leave my mobile number and they would call me back when it's working. They never call me. Their rates was bad too. Finally, I sold my foreign notes to the Post office, which has a far better exchange rate and staff are more friendly and helpful.

Date of experience : 30 June 2023

money taken quickly, no service...

Asda Travel, part of Asda group is in fact a separate travel agent called www.ppassociates.co.uk and using hotels from www.hotelbeds.com, the transaction process is all confusing, as you won't know who takes the money. When it comes to the service, I'd give is 0 stars if I could, as with so many companies involved, getting help is taking months, so I'd advise anyone to stay away, unless you want to pay for a booking you won't use and drag refunds for months...

Date of experience : 12 August 2014

Shamefully bad customer service

Shamefully bad customer service! I purchased the platinum level cover on an annual policy, thinking that a massive company like ASDA would offer a reasonably good policy. WRONG! My claim was fairly simple and I followed all the correct procedures and submitted all the documents they asked for. Nearly 2 months later my claim has still not been settled and my emails and calls are not responded to. I will be finding out who the ombudsman is and reporting this to them. Absolutely DISGUSTING service - obviously WILL NEVER USE AGAIN!

Date of experience : 05 April 2019

Took out Asda travel stranded in SPAIN ,

Took out Asda travel , my flight was cancelled by the airline, less than 24 hours home from Alicante, , myself and 2 friends , thought no problem , we have insurance, WRONG, will only pay you the extra money to get home, which was over £100 each, will only compensate, IF, the flight had been cancelled leaving the UK, What good is that, I would just have gone home, not stranded in SPAIN, would not Buy there insurance again, for anything. You ask all the questions befor e purchase , which I did on the phone, only to be told YES you are covered WRONG,

Date of experience : 14 April 2017

Legitimate identification

Went to collect MY prepaid travel money from Asda I had my expired driving licence and was told it’s not acceptable. It was good enough to vote last week but not good enough for Asda. Thanks for the extra journey

Date of experience : 10 May 2023

In February 2020 bought insurance for a holiday bought in January 2020. Told my insurance is no good for anything linked to Covid-19 and if we did go on holiday later this year and caught the virus and needed hospital. What is the good of insurance and it not being useful. Complete and utter waste of money. Will not be using ASDA travel insurance again

Date of experience : 11 August 2020

Auto renewed travel insurance 2 weeks ago.…

Auto renewed travel insurance 2 weeks ago even though I didn't ask for it and website at the time wasn't offering travel insurance. Had I not checked my bank account that week I could have missed it. Finally spoke to someone and they said we will refund but it will take 30 days!!. Don't want it back next month I want my money back earning interest in MY account now not theirs.

Date of experience : 17 June 2020

I wouldn't recommend this company to my…

I wouldn't recommend this company to my enemies if I had any. Worst possible customer service, waiting for a refund for more than 8 months, being thrown from one rep to another. I just don't understand how they can operate the way that they do. Shameful.

Date of experience : 31 August 2021

Worst customer service ever

Worst customer service ever. No guidance. No communication. No follow ups. Every time I have to call to chase my claim up I speak with a different person telling me a different story. They have closed my claim without me even knowing. What a disappointment.

Date of experience : 24 October 2019

We had single trip travel insurance for…

We had single trip travel insurance for our trip to New York in May 2020,because of covid 19 I rearrange my trip for a future date. I phoned 4 times to ask for a refund on my insurance, the guy I spoke to said "the refund was approved apart from 10 percent" I accepted and he stated that I would receive an email and the money refunded on the card I used, I never did receive a refund and when I phoned again(. Which was after the date of the that we should of travelled) another guy said it was to late. A total con. Never use Asda travel insurance.

Date of experience : 06 June 2020

Went to send the money to Poland

Went to send the money to Poland, was small amount, blondy girl who was probably new there, was so rude and agressive during the transaction, she was updating my details which is fair enough,but the attitude was horrible, never will go back there again... sales consultant (as0410)

Date of experience : 07 March 2018

I advise against buying travel…

I advise against buying travel insurance. My flight was delayed by 6h. After making a complaint, it turned out that the insurance covers delays of more than 12 hours. The entire complaint procedure is complicated and requires many documents. Never again.

Date of experience : 03 October 2019

Dreadful, no consideration

Not great, was able to collect after 3pm today from the Norwich Store, after paying on line 2 days previously. Travelled to store to find Kiosk closed, no information available. Advised by store member that a few people had been in but unable to help and no contact details on kiosk, it is closed more than it is open. Came home and called, only to be advised would have to refund but this wold be 3- working days, bearing in mind they had my money for 2 days already, not happy. Then said would be 1 working day but obviously nothing yet so I have to find the money to purchase currency for holiday on Sunday!! AVOID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Date of experience : 07 October 2022

Awful experience and this is the second…

Awful experience and this is the second time but with a different member of staff. I used them because ASDA are endorsing them by allowing g them to wear asda lanyards and using the asda name as part of their name. - asda money exchange bureau. When mistakes are made and these are too often to be accidental, asda refuses to accept responsibility and says they are a different company. The cashiers themselves give you incorrect rates after saying they’ll match the better rates in nearby money shops yet give their own and only after handing over the receipt and you notice the worst rate, they then say that mistakes can’t be rectified. Poor old people would believe they have the better rate as in both occasions the cashiers repeatedly said they’d given the better rate but hadn’t. The cashiers become rude when you ask them to rectify their rates.

Date of experience : 09 August 2022

Definitely a Travel Insurer to be careful of

Two issues in hindsight. In February 2020 bought insurance for a holiday bought in January 2020. All our holidays are none starters now so rang customer service. Told our insurance is no good for anything linked to Covid-19 and if we did go on holiday later this year and caught the virus and needed hospital care we would have to pay it all ourselves. We are over 70 years old so you can imagine the stress and financial burden this would cause. I used them last year and realised in February they had auto renewed our policy and I know I had not opted for this. I did get a refund on that Not a good insurer

Date of experience : 12 July 2020

Louis the branch mananger gave me a…

Louis the branch mananger gave me a good rate and explained everything about the Dirham UAE she was very professional and honest I highly recommend you use there currency booth in Asda Thurmaston Leicester

Date of experience : 24 March 2023

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40 facts about elektrostal.

Written by Lanette Mayes

Modified & Updated: 02 Mar 2024

Reviewed by Jessica Corbett

Elektrostal is a vibrant city located in the Moscow Oblast region of Russia. With a rich history, stunning architecture, and a thriving community, Elektrostal is a city that has much to offer. Whether you are a history buff, nature enthusiast, or simply curious about different cultures, Elektrostal is sure to captivate you.

This article will provide you with 40 fascinating facts about Elektrostal, giving you a better understanding of why this city is worth exploring. From its origins as an industrial hub to its modern-day charm, we will delve into the various aspects that make Elektrostal a unique and must-visit destination.

So, join us as we uncover the hidden treasures of Elektrostal and discover what makes this city a true gem in the heart of Russia.

Key Takeaways:

• Elektrostal, known as the “Motor City of Russia,” is a vibrant and growing city with a rich industrial history, offering diverse cultural experiences and a strong commitment to environmental sustainability.
• With its convenient location near Moscow, Elektrostal provides a picturesque landscape, vibrant nightlife, and a range of recreational activities, making it an ideal destination for residents and visitors alike.

Known as the “Motor City of Russia.”

Elektrostal, a city located in the Moscow Oblast region of Russia, earned the nickname “Motor City” due to its significant involvement in the automotive industry.

Home to the Elektrostal Metallurgical Plant.

Elektrostal is renowned for its metallurgical plant, which has been producing high-quality steel and alloys since its establishment in 1916.

Boasts a rich industrial heritage.

Elektrostal has a long history of industrial development, contributing to the growth and progress of the region.

Founded in 1916.

The city of Elektrostal was founded in 1916 as a result of the construction of the Elektrostal Metallurgical Plant.

Located approximately 50 kilometers east of Moscow.

Elektrostal is situated in close proximity to the Russian capital, making it easily accessible for both residents and visitors.

Known for its vibrant cultural scene.

Elektrostal is home to several cultural institutions, including museums, theaters, and art galleries that showcase the city’s rich artistic heritage.

A popular destination for nature lovers.

Surrounded by picturesque landscapes and forests, Elektrostal offers ample opportunities for outdoor activities such as hiking, camping, and birdwatching.

Hosts the annual Elektrostal City Day celebrations.

Every year, Elektrostal organizes festive events and activities to celebrate its founding, bringing together residents and visitors in a spirit of unity and joy.

Has a population of approximately 160,000 people.

Elektrostal is home to a diverse and vibrant community of around 160,000 residents, contributing to its dynamic atmosphere.

Boasts excellent education facilities.

The city is known for its well-established educational institutions, providing quality education to students of all ages.

A center for scientific research and innovation.

Elektrostal serves as an important hub for scientific research, particularly in the fields of metallurgy, materials science, and engineering.

Surrounded by picturesque lakes.

The city is blessed with numerous beautiful lakes, offering scenic views and recreational opportunities for locals and visitors alike.

Well-connected transportation system.

Elektrostal benefits from an efficient transportation network, including highways, railways, and public transportation options, ensuring convenient travel within and beyond the city.

Famous for its traditional Russian cuisine.

Food enthusiasts can indulge in authentic Russian dishes at numerous restaurants and cafes scattered throughout Elektrostal.

Home to notable architectural landmarks.

Elektrostal boasts impressive architecture, including the Church of the Transfiguration of the Lord and the Elektrostal Palace of Culture.

Offers a wide range of recreational facilities.

Residents and visitors can enjoy various recreational activities, such as sports complexes, swimming pools, and fitness centers, enhancing the overall quality of life.

Provides a high standard of healthcare.

Elektrostal is equipped with modern medical facilities, ensuring residents have access to quality healthcare services.

Home to the Elektrostal History Museum.

The Elektrostal History Museum showcases the city’s fascinating past through exhibitions and displays.

A hub for sports enthusiasts.

Elektrostal is passionate about sports, with numerous stadiums, arenas, and sports clubs offering opportunities for athletes and spectators.

Celebrates diverse cultural festivals.

Throughout the year, Elektrostal hosts a variety of cultural festivals, celebrating different ethnicities, traditions, and art forms.

Electric power played a significant role in its early development.

Elektrostal owes its name and initial growth to the establishment of electric power stations and the utilization of electricity in the industrial sector.

Boasts a thriving economy.

The city’s strong industrial base, coupled with its strategic location near Moscow, has contributed to Elektrostal’s prosperous economic status.

Houses the Elektrostal Drama Theater.

The Elektrostal Drama Theater is a cultural centerpiece, attracting theater enthusiasts from far and wide.

Popular destination for winter sports.

Elektrostal’s proximity to ski resorts and winter sport facilities makes it a favorite destination for skiing, snowboarding, and other winter activities.

Promotes environmental sustainability.

Elektrostal prioritizes environmental protection and sustainability, implementing initiatives to reduce pollution and preserve natural resources.

Home to renowned educational institutions.

Elektrostal is known for its prestigious schools and universities, offering a wide range of academic programs to students.

Committed to cultural preservation.

The city values its cultural heritage and takes active steps to preserve and promote traditional customs, crafts, and arts.

Hosts an annual International Film Festival.

The Elektrostal International Film Festival attracts filmmakers and cinema enthusiasts from around the world, showcasing a diverse range of films.

Encourages entrepreneurship and innovation.

Elektrostal supports aspiring entrepreneurs and fosters a culture of innovation, providing opportunities for startups and business development.

Offers a range of housing options.

Elektrostal provides diverse housing options, including apartments, houses, and residential complexes, catering to different lifestyles and budgets.

Home to notable sports teams.

Elektrostal is proud of its sports legacy, with several successful sports teams competing at regional and national levels.

Boasts a vibrant nightlife scene.

Residents and visitors can enjoy a lively nightlife in Elektrostal, with numerous bars, clubs, and entertainment venues.

Promotes cultural exchange and international relations.

Elektrostal actively engages in international partnerships, cultural exchanges, and diplomatic collaborations to foster global connections.

Surrounded by beautiful nature reserves.

Nearby nature reserves, such as the Barybino Forest and Luchinskoye Lake, offer opportunities for nature enthusiasts to explore and appreciate the region’s biodiversity.

Commemorates historical events.

The city pays tribute to significant historical events through memorials, monuments, and exhibitions, ensuring the preservation of collective memory.

Promotes sports and youth development.

Elektrostal invests in sports infrastructure and programs to encourage youth participation, health, and physical fitness.

Hosts annual cultural and artistic festivals.

Throughout the year, Elektrostal celebrates its cultural diversity through festivals dedicated to music, dance, art, and theater.

Provides a picturesque landscape for photography enthusiasts.

The city’s scenic beauty, architectural landmarks, and natural surroundings make it a paradise for photographers.

Connects to Moscow via a direct train line.

The convenient train connection between Elektrostal and Moscow makes commuting between the two cities effortless.

A city with a bright future.

Elektrostal continues to grow and develop, aiming to become a model city in terms of infrastructure, sustainability, and quality of life for its residents.

In conclusion, Elektrostal is a fascinating city with a rich history and a vibrant present. From its origins as a center of steel production to its modern-day status as a hub for education and industry, Elektrostal has plenty to offer both residents and visitors. With its beautiful parks, cultural attractions, and proximity to Moscow, there is no shortage of things to see and do in this dynamic city. Whether you’re interested in exploring its historical landmarks, enjoying outdoor activities, or immersing yourself in the local culture, Elektrostal has something for everyone. So, next time you find yourself in the Moscow region, don’t miss the opportunity to discover the hidden gems of Elektrostal.

Q: What is the population of Elektrostal?

A: As of the latest data, the population of Elektrostal is approximately XXXX.

Q: How far is Elektrostal from Moscow?

A: Elektrostal is located approximately XX kilometers away from Moscow.

Q: Are there any famous landmarks in Elektrostal?

A: Yes, Elektrostal is home to several notable landmarks, including XXXX and XXXX.

Q: What industries are prominent in Elektrostal?

A: Elektrostal is known for its steel production industry and is also a center for engineering and manufacturing.

Q: Are there any universities or educational institutions in Elektrostal?

A: Yes, Elektrostal is home to XXXX University and several other educational institutions.

Q: What are some popular outdoor activities in Elektrostal?

A: Elektrostal offers several outdoor activities, such as hiking, cycling, and picnicking in its beautiful parks.

Q: Is Elektrostal well-connected in terms of transportation?

A: Yes, Elektrostal has good transportation links, including trains and buses, making it easily accessible from nearby cities.

Q: Are there any annual events or festivals in Elektrostal?

A: Yes, Elektrostal hosts various events and festivals throughout the year, including XXXX and XXXX.

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