princess cruise vancouver port

Vancouver, BC, Canada

Cruises from Vancouver depart from spring through fall. Located on the southwestern coast of British Columbia, Vancouver is Canada's third most populous city. The bustling metropolis is known for its cultural diversity, which is on display in areas like Chinatown, brimming with authentic eateries and apothecaries. Gastown, Vancouver's oldest neighborhood, exudes historic charm thanks to cobblestone streets and Victorian architecture harmoniously interspersed with trendy boutiques and galleries. Outdoor activities abound in the urban Stanley Park, home to gardens, beaches, trails, totem poles and the seawall amid a lush forested setting totaling about 1,000 acres. The city is a jumping-off point for whale-watching tours, which reward keen eyes with glimpses of orcas and humpback whales as well as pelicans, puffins and bald eagles. A short hop northward across the harbor into North Vancouver is Capilano Suspension Bridge Park, where seven bridges and a cliff walk delight thrill-seekers.

princess cruise vancouver port

Driving Directions and Parking Information Canada Place Ship Terminal 999 Canada Place Vancouver, BC, CANADA The Port of Vancouver is 25 minutes from Vancouver's International Airport (YVR). Parking is available at the Canada Place Ship Terminal for C$26.00 per day (for 3 days or more). Rates are subject to change by the Port Authority. Traveling North from I-5 - Take I-5 which will become Provincial Route 99 N. Take the Marine Drive West ramp. Stay straight to go onto SW Marine Drive. SW Marine Drive becomes Granville Street. Granville Street becomes Granville Street/ Granville Bridge. Take the HWY-99N/Seymour Street ramp towards BC ferries/Horseshoe Bay/Whistler. Stay straight to go onto Seymour Street. Turn left onto W Georgia Street. Turn right onto Burrard Street. Burrard Street becomes Burrard Place which becomes Waterfront Road W. The Ship Terminal should be visible from Waterfront Road.

princess cruise vancouver port

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Vancouver Cruise Port Terminal Information

Last updated on January 23rd, 2024 at 04:53 pm

Vancouver's cruise terminal, situated in the bustling Canada Place complex, provides a stunning departure point for cruises to Alaska and the Pacific Northwest. Immerse yourself in the city's natural beauty, diverse neighborhoods, and vibrant culinary scene before embarking on your cruise adventure.

Cruises From Vancouver

Vancouver is visited by 19 cruise lines that depart for Alaska, Hawaii, and the Pacific, mostly during April to October.

Some of the cruise lines that depart from the port are:

  • Holland America
  • Celebrity Cruises
  • Norwegian Cruise Line
  • Princess Cruises
  • Royal Caribbean
  • Disney Cruise Line
  • Oceania Cruises
  • Viking Ocean Cruises

Vancouver Cruise Port – Embarking

Embarkation typically begins at 1pm and passengers should allow for a minimum of 1 hour for examination of travel documents  and luggage screening in addition to going through U.S. Customs. Luggage handlers, however, start receiving luggage as early as 10:30am.

If you are being dropped off for your cruise, your driver would enter the Canada Place vehicle ramp (parking garage) located at the end of Howe Street (at Canada Place Way) and a traffic attendant will direct you to the drop-off and luggage unloading location.

Short term luggage storage is available at the terminal through Westcoast Sightseeing.

Wheelchair and Scooter rentals are also available.

Vancouver Cruise Parking

Canada Place Cruise Terminal – Disembarking

Passengers disembarking in Vancouver will be required to clear Canadian customs.

For those passengers being picked up by a private car, they would still enter at the Canada Place parking ramp and receive instructions from the attendant. Short term parking is free for the first 15 minutes on levels P1 or P2 of the garage.

Sightseeing in Vancouver

In addition to booking pre- and post-cruise excursions through your cruise line, West Coast Sightseeing offers daily tours of Vancouver, Whistler, Victoria and North Vancouver as well as hop-on, hop-off city tours. The kiosk is located at the ground transportation desk within the cruise terminal.

Weather in Vancouver

There are four temperate seasons in Vancouver, in which the weather stays fairly constant. Summer is a great time to visit, with much less rain than the rest of the year and plenty of outdoor activities. Cooler temperatures accompany the coming of autumn, and spring is especially pleasant. It is usually mild and a bit wet during winter, but cruises are usually cheaper, with fewer crowds.

Hotels in Vancouver Near Cruise Port

See Excursions in Vancouver

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totem pole in stanley park

Cruises from Vancouver

An outdoor playground teeming with adventure and awe.

On a cruise from Vancouver, experience cosmopolitan flair, natural splendor and diverse atmospheres without ever leaving the city. Relive history during a visit to Gastown, and shop the markets at Granville Island — known as one of the world’s greatest places. Then set sail to storied cities in Alaska, Hawaii or the California Coast, and indulge your every wanderlust. With Princess®, there’s no shortage of adventure.

Find the Best Cruises from Vancouver

Bow of a Princess Cruise ship

Alaska Cruises

Glaciers, wildlife and mountains await you on a cruise from Vancouver to Alaska. Our roundtrip voyages bring you up close to untouched landmarks, and our one-way Voyage of the Glaciers offers two glacier-viewing opportunities, including Glacier Bay National Park. Fish for salmon in Ketchikan, meet sled dogs in Juneau and pan for gold in Skagway. Experience it all with the #1 cruise line in Alaska.

Find Cruises

Learn more about Alaska Cruises

Sail under San Francisco's Golden Gate bridge on a Princess Cruise

California Coast Cruises

Visit major landmarks and cities along the West Coast on a cruise from Vancouver. Our Pacific Wine Country itineraries bring you to the vineyards of Napa Valley and to world-famous ports like Santa Barbara and Astoria. Revel in even more of the Golden State on our Classic California sailings that take you from San Francisco to San Diego with possible stops in Monterey and Los Angeles, depending on the itinerary.

Learn more about California Coast Cruises

Visit Honolulu's Waikiki beach on a Princess Cruise

Hawaii Cruises

On a cruise from Vancouver, unpack once and visit multiple Hawaiian Islands on a 15-day roundtrip adventure or a one-way itinerary ending in Honolulu. Drive through Waimea Canyon, also known as the “Grand Canyon of the Pacific.” Or attend a sunset luau in Honolulu with More Ashore late-night departures and overnight stays included on every itinerary. Island hop with ease in a way that only Princess can offer.

Learn more about Hawaii Cruises

Set out on a getaway on the ocean by taking a Princess Cruise

Getaway Cruises

With one- to five-day cruises from Vancouver, there’s always time for adventure. On a three-day itinerary to San Francisco, spend time in Victoria, B.C. before heading to the Golden Gate City. Enjoy two relaxing days at sea on a four-day itinerary to Los Angeles, or get a taste of the Great Land on a four-day Alaska Sampler to Juneau and Ketchikan. Savor the sweet taste of travel with Getaway cruises from Vancouver.

Learn more about Getaway Cruises

Bora Bora, French Polynesia

Tahiti & South Pacific Cruises

Tahiti and the islands of the South Pacific are the epitome of paradise. Think crystalline waters, thatch-lined bungalows and emerald mountains. On our 29-day cruise from Vancouver, cross from the islands of Hawaii to the South Pacific before sailing to New Zealand and Australia. Savor a combination of relaxing sea days and thrilling adventures ashore as you swim in freshwater cave pools or sip from hand-picked coconuts.

Learn more about Tahiti & South Pacific Cruises

What to Know About Cruises from Vancouver

See the Lions Gate Bridge on a Princess Cruise

Vancouver at a Glance

  • Language: English and French
  • Currency: Canadian Dollar (CAD)
  • Time Zone: Pacific Standard Time (PST)
  • Docking: Your cruise from Vancouver docks at Canada Place located in downtown Vancouver.
  • Attire: We suggest dressing in layers as temperatures fluctuate throughout the year and even throughout the day. This includes a light shirt, sweater and jacket.
  • Transportation: While taxis are available throughout the city, you can also get around by bus, ferry or light rail.

visit Stanley Park on a cruise from Vancouver

Things to Do in Vancouver

On a cruise from Vancouver, explore Stanley Park’s aquarium, totem poles and captivating gardens. Ascend the 430-foot Vancouver Lookout to see the city from above, or cross the Capilano Suspension Bridge for a fresh perspective on nature. Savor ramen and dim sum in North America’s second-largest Chinatown. Or spend the day browsing Robson Street’s designer boutiques, department stores and everything in between.

Ships that Cruise from Vancouver

Majestic Princess ship sailing

Majestic Princess®

Majestic Princess® is the doorway to history, culture and wondrous destinations. Experience the best of dining and entertainment on a cruise from Vancouver.

Learn more about Majestic Princess | Find Cruises on Majestic Princess

Sapphire Princess ship at sea

Sapphire Princess®

Indulge on a cruise from Vancouver with Sapphire Princess®. Savor international cuisine, listen to regionally-inspired music and unwind at the award-winning Lotus Spa®. The possibilities are endless.

Learn more about Sapphire Princess | Find Cruises on Sapphire Princess

The Princess Seawitch beneath blue sky

On a cruise from Vancouver, you can also enjoy best-in-class service and expert-crafted activities on board Discovery Princess®, Grand Princess®, Royal Princess®, and Crown Princess®.

Learn more about our ships | Find Cruises from Vancouver

Travel, Airfare, & Hotels: Let Princess Get You There

princess cruise vancouver port

Airplane to Ship Transfer

We get you where you need to go.

Let Princess pick you up from the airport and take you directly to your ship or hotel when you arrive, even if you didn't book your airfare through us. A uniformed Princess representative meets you at the airport after you've retrieved your luggage and transports you directly to your ship or hotel without you having to worry about the logistics of navigating a new city.

Learn more about transfers

princess cruise vancouver port

Cruise Plus Hotel Packages

Stay longer and relax.

Extend your cruise vacation, and simplify your travel plans with a hotel stay at the beginning or end of your cruise in Vancouver. With a Cruise Plus Hotel Package, a Princess representative meets you at the airport and pier, transporting you to and from your hotel. The package includes the cost of your hotel stay, transportation, luggage handling and the services of the representative.

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Vancouver Cruise Port At Canada Place: The Ultimate Guide

View of the Vancouver cruise port from the water

Vancouver is the largest city on the west coast of Canada in the province of British Columbia. Additionally, its cruise terminal at Canada Place, in the heart of Vancouver, ferries  passengers to Alaska , Hawaii, Japan, and California.

Most cruise passengers going to Alaska sail from Vancouver or Seattle. If you are sailing in or out of the Vancouver cruise port, it’s best to add a few extra days. Consequently, you can enjoy all this fantastic city has to offer.

Generally speaking, the Canada Place cruise terminal operates for a short season. The cruise ship season usually runs from April to September or early October.

Alaskan cruises operate during the summer months, from May to September. Should you take a cruise in May , the security and immigration process can be slow as the port often has new staff.

California, Japan, and Hawaii repositioning cruises are scheduled when cruise ships are coming to and from Vancouver for the Alaska season. Two ships can dock on its west side and one on the eastern side. 

The Vancouver cruise port struggles to dock mega-ships since they must pass under the Lionsgate Bridge. Its bridge has a 200-foot clearance which means some ships have to lower their mast to clear the road deck. 

The Norwegian Bliss made history by being the largest cruise ship to dock in Vancouver. The port of Vancouver orchestrated its arrival and departure with low tides. Sometimes those arrival and departures happen in the wee hours of the night.

A cruise ship docked in the Vancouver cruise port

I may be biased because I live in Vancouver, but the Vancouver sail away is by far one of the most picturesque beginnings of a cruise vacation. Having cruised from Vancouver to Hawaii and other locations six times, you need to savor the sail away on an upper deck.

Where Do Cruise Ships Dock In Vancouver?

The Vancouver cruise port is part of Canada Place in downtown Vancouver. Its unique architecture can be seen from Burrard Inlet, which serves as a commercial port.

Canada Place pier is a recognizable landmark with its five white sails that have topped the building since 1986. It was constructed for Expo 86, which showcased the Canadian city to the world.

Each night from dusk to dawn, the Sails of Light illuminate with seasonal, vibrant colors, displays, and animation.

Canada Place was designed to be multifunctional since the cruise ship season is abridged (May to September). Not only does it have a cruise ship terminal but also a hotel, convention centre, movie theatres, shops, and cafes.

FlyOver Canada entrance in downtown Vancouver

At the end of the pier FlyOver Canada operates a multi-dimensional simulated flight over prominent areas of the country. It makes a great rainy-day activity and a must before embarkation.

Cruise passengers can take an  Alaska cruise from Vancouver, BC,   or Seattle. Americans may choose Seattle because the flights are less expensive, and you do not need a passport. However, cruises from Vancouver offer a spectacular sail-away.

The Vancouver Cruise Port welcomes approximately 1,000,000 passengers a year. While Canada closed its ports for the 2020 and 2021 seasons, 2022 saw a huge increase in passengers as the Alaska season reopened.

The  Vancouver cruise terminal reopened  on April 10, 2022, welcoming Holland America’s Koningsdam. The port also sees mainstream lines, such as Celebrity, Disney, Cunard, Seabourn, and Princess Cruises.

Serenade of the Seas cruise ship

As Alaska cruises gain in popularity, new cruise lines are adding ships to the Vancouver port for Alaska sailings. These include Cunard, Azamara Cruises, and Viking Ocean Cruises.

The Vancouver cruise terminal can accommodate up to four ships a day. However, if there are three to four vessels, expect a slow embarkation as all guests must go through the same immigration and customs line.

The process of boarding can also be slow when the terminal reopens. Exercise patience, as the port could be training new staff or familiarizing themselves with processes they haven’t done in a while.

Getting To The Vancouver Cruise Port

When flying into Vancouver, planes land at Vancouver International Airport (YVR) on Sea Island in Richmond. A taxi ride to the cruise terminal will take approximately half an hour, contingent on traffic.

The Skytrain YVR Airport Canada Line Train

The cost is CAD 38, as designated by the zone fare. If you’re traveling to a hotel south of Pender Street, you’ll have a slightly lower fare of CAD 34.

My preference for accessing the port is by using “Skytrain”. The rapid transit system has a direct line to downtown Vancouver. The trains are quick, inexpensive, and hassle-free. Furthermore, you never have to worry about rush hour traffic.

Leaving the airport, walk across the road and take the escalator to the right. This escalator ascends to the Skytrain’s departure platform. Here, tickets are purchasable at the self-service machines for a direct route to the Vancouver Waterfront station.

Skytrain map

It costs CAD 7.75 to CAD 9 per person (depending on the day and time). The Canada Line provides a direct route from the airport to the Waterfront. It takes 25 minutes, and trains leave approximately every six to seven minutes.

At the Waterfront Station, go up the escalators, exit the building, and turn right. Then, walk about one block to Howe Street and turn right. Canada Place and the Vancouver Cruise Terminal are straight ahead.

The following map shows the directions from Canada Place to the Waterfront Station. However, you can follow it from the Skytrain station to the cruise port.

Additionally, you may even see your cruise ship docked in front of you. To access the cruise terminal, you need to follow the ramp’s sidewalk into the parking area.

Signage clearly marks the route for cruise ship passengers, and there are plenty of people to assist you.

Baggage Storage

Westcoast Sightseeing  offers baggage storage for passengers booked on a cruise. It’s conveniently located at Canada Place. Whether needed before or after a cruise, luggage storage is available for day use from 8 am to 5 pm.

Additionally,  PorterGenie  offers 24/7 luggage storage at many locations throughout the city. Service is fast, zippers are safety-sealed, and their prices are competitive.

Vancouver Cruise Port Parking

If you’re driving to the cruise port, the parking garage offers long-term parking, catering to those on a cruise. Be prepared for sticker shock, as the lot charges CAD 32 a day or CAD 224 for 7 days.

Since this is an expensive option and adds to the total cost of your cruise, you’ll want to avoid Vancouver cruise parking downtown.

The value long-term parking at Vancouver International Airport offers long-term parking for a fraction of the cost. For a 7-day stay, expect to pay CAD 120, plus under CAD 10, for the Skytrain trip to reach downtown.

Prices vary with supply and demand. You’ll get the cheapest price booking far in advance. If you want to know the actual cost, you can get an online quote.

Where To Stay In Vancouver

It’s important to note that Vancouver is the most expensive city in Canada. Downtown hotels are as expensive as vacationing in Miami Beach or New York City.

Entrance to the Fairmont Waterfront Hotel

Making a reservation a year in advance can get you the cheapest price and the most selection. Those coming from the US will benefit from the exchange rate.

Should you try to book a hotel within a few months of your cruise, you may be paying premium rates due to limited availability.

If you are seeking a hotel close to the cruise terminal, the Hotel Fairmont Pacific Rim , Pan Pacific Hotel, and Hotel Fairmont Waterfront  are within steps. However these hotels come with the convenience of being within walking distance of the cruise terminal, but they come with a hefty price tag.

If you are mobility challenged or money is of no concern, the Pan Pacific Hotel  is literally at the cruise ship terminal. When you check out, they will porter your luggage to the cruise terminal.

The Pan Pacific Hotel at Canada Place

Staying there allows you to sleep in on embarkation day, check out of your hotel and check in to your cruise ship without leaving the building. Can it be any more convenient?

Sutton Place Hotel , and the Sheraton Vancouver Wall Centre ,  are more economical options. However, they are a cab ride away.

For a budget-friendly stay, the Vancouver YMCA Hotel  offers nice rooms at reasonable prices. Although, it’s not within walking distance of Canada Place.

However, if you are flying in the night before and need immediate sleep, stay in Richmond at  Fairmont Vancouver Airport.  It’s literally in the terminal and offers a luxury stay.

What To Do In Vancouver

Vancouver is a diverse city  on the coast, surrounded by picturesque mountains. Its downtown core offers thriving art, music, and theater scenes. Also, Vancouver has become a foodie heaven with its vast selection of worldly cuisine.

Vancouver's Olympic Cauldron used during the 2010 Winter Olympic Games

The city has great public transportation, so you do not need a rental car. Furthermore, if you get a rental, you’ll be paying for parking downtown, including at your hotel.

Vancouver’s Stanley Park is renowned for being one of the best urban parks in the world. Why not rent a bike and explore the park by pedal power? You can also explore the park on a trolley, horse carriage, or hop-on hop-off bus.

Stanley Park has a fantastic aquarium, multiple beaches, a sea wall, and totem poles.

The downtown area is easy to explore on foot, by public transit, or by rental bikes. There are plenty of taxis, and the Aquabus provides transportation across False Creek to Granville Island.

From the waterfront, you can walk to Gastown, Vancouver’s oldest neighborhood. Here, the Gastown steam clock delights visitors with its whistling clock, which spouts steam every 15 minutes.

Treetop Adventure at the Capilano Suspension Bridge

In North Vancouver, the Capilano Suspension Bridge is a tourist favorite. You can access the park by a complimentary shuttle bus from downtown. You can also use the shuttle to reach Grouse Mountain further up Capilano Road.

Grouse Mountain provides fun for the whole family. Once you’ve taken a gondola to the top, you can see two grizzly bears (named Grinder and Coola), watch a lumberjack show, a bird of prey demonstration, and enjoy great views of the city.

While you can use US dollars at most establishments, you may not get a good exchange rate. So, exchange your cash and use Canadian dollars instead.

Where To Eat In Vancouver

Vancouver is known for its multiculturalism. So, whatever your taste buds, you can find it in the downtown area. Dim sum, sushi, Thai, Lebanese, Italian, Chinese, and West Coast Seafood are all readily available.

To kickstart your Alaska cruise, why not enjoy seafood at a patio restaurant on Granville Island? The Sandbar Seafood Restaurant has all your favorites, with fantastic views of False Creek.

The Cactus Club Restaurant in Coal Harbour

The Cactus Club Coal Harbour offers a mix of west coast dining with seafood. Its oceanfront location downtown makes it a great choice. However, expect a long wait during busy times.

For that caffeine kick in the mornings, there’s no better place than Tin Hortons. “Timmy’s,” as the locals call it, makes donuts, fresh sandwiches, soups, and wraps, for those eating on the run.

Embarkation

Every cruise ship embarking from Vancouver stops at a U.S. port, so every passenger needs to go through screening and U.S. Customs and Border Protection. Even if you don’t intend to get off in port, you must still clear customs and immigration.

If you are not traveling with a Canadian or United States passport, you must get an ESTA or Electronic System for Travel Authorization.

Guests boarding a cruise ship in Vancouver

ESTA is an automated system that determines visitors’ eligibility to travel to the United States under the Visa Waiver Program (VWP).

The application to get an ESTA is made online. The form is rather lengthy, and you do not need to print out the application once completed.

If you are flying into Canada, Canada has introduced a new entry requirement, known as  eTA or Electronic Travel Authorization, for visa-exempt foreign nationals. Exceptions include U.S. citizens and travelers with valid visas. Like the American ESTA, applications are made online.

Debarkation

When debarking in Vancouver, the process may be slow when there are three vessels in port. Allow 30 minutes or longer to get to the airport. If you’re flying internationally, you DO need to arrive three hours before your flight due to long lines at security, customs, and immigration.

Cruising into Vancouver on debarkation day

If you disembark within the first 30 minutes, you can usually get a taxi or rideshare quite quickly. Alternatively, you can use the Skytrain again.

However, if you’re in one of the last groups to leave the ship, you could be waiting a while for a taxi or rideshare due to availability. So, if you have an early flight, opt for early debarkation or do self-debarkation instead.

Final Thoughts

I sailed my first cruise to Alaska in 2009 out of Ballantyne Pier. While the commercial pier is closed to cruise vessels, Canada Place cruise ship terminal remains the sole port for those going to Alaska, Hawaii, and beyond.

It’s no secret Vancouver needs a new cruise terminal, one that can accommodate large and meg-ships. Until then, Alaska-bound ships will continue to sail out of Canada Place.

Two cruise ships docked at the Vancouver cruise port

Sunday 27th of August 2023

We are taking a Pacific Coast cruise from Vancouver to San Diego. The first stop is in Victoria, B.C. and then our second stop is in Seattle, Washington. You mentioned in your article that "Every cruise ship embarking from Vancouver stops at a U.S. port, so every passenger needs to go through screening and U.S. Customs and Border Protection." Does this mean that we would clear U.S. Customs in Vancouver and not have to go through U.S. Customs in Seattle even though we will be stopping in Victoria first?

Forever Karen

That is correct. When you board in Vancouver, you will go through US Customs and Border protection at the port, and not have to do it again. Every ship that leaves Vancouver, either goes to Alaska, Hawaii, or down the coast to California. So the US border control has set up a screening area at the Vancouver cruise terminal.

Sunday 11th of June 2023

on return journey ?is the distance from the cruise terminal to the sky train an easy walk with luggage

Thursday 27th of July 2023

@Forever Karen, Hi! Thank you for such a great article. I have this same question. Can you also send me the map?

Janet, it's about 2 blocks and easily walkable with luggage. I've sent you an email with a map.

Monday 8th of May 2023

A very nice overview article. It could be further enhanced by directions to the terminal itself as many, including me the very first time, stood outside the Pan Pacific Hotel on the street and said “where do I go”. Some went the wrong way down into the parade ramp. Some went into the hotel. Some went around the side of Canada place.

You can just go into the convention centre entrance and 100 feet in on your right should be elevators and stairs to the cruise ship terminal level.

Tuesday 16th of May 2023

Thanks for the info. There are several ways to get to the cruise terminal and one of them is through the parkade.

Tuesday 25th of April 2023

Looking for an activity appropriate to kids age 7 and 10, from 5:30 pm to 10 pm. Ideas?

MarySue, You could visit the Aquarium in Stanley Park, go to the Kids Only Market at Granville Island, or visit Science World.

Monday 17th of April 2023

Sounds good. Thanks, Karen.

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Vancouver cruise port

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  • Coordinates 49.289, -123.109
  • LOCODE CAVAN
  • Local Time 2024-05-04 10:11

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Canada Place Vancouver cruise terminal

Hotel or Motel in Vancouver, BC

Most Cruise ships dock in Vancouver at the Canada Place Terminal, which is the primary port facility. Other vessels tie up at the Ballantyne Pier.

The main facility is located in the downtown area, next to the convention center. Most ships anchor here, and mostly likely you will embark and/or disembark at Canada Place. Waterfront Station is less than 10 minutes’ walk away.

Downtown Vancouver is quite compact so you will not be far from the cruise ship terminal. Some hotels are located within easy walking distance, other properties are located a short cab ride away.

Cheap Deals for Cruise Hotels

Destination, check-in date, check-out date.

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Closest Hotels to Canada Place

Very handy for boarding is the Pan Pacific Hotel , located on Vancouver’s waterfront and adjacent to Canada Place cruise ship terminal. It’s a beautiful property, boasting amazing views. From the hotel you can see ships sail in. There is also the Fairmont Waterfront hotel across the street. These are the closest hotels from the terminal , both located within easy walking distance (no shuttle required).

There are quite a few first class hotels that are within four or five blocks , within walking distance, or a short inexpensive taxi ride away from the cruise docks. Most downtown hotels are only a $10 to $15 ride to the cruise port, accommodation so close to the pier that you can consider a more budget friendly hotel without a free shuttle service and pay a small fee for the cab.

# Read also: What are the Best Hotels near Vancouver Cruise Port?

4 Hotels in Vancouver with Free Shuttle Service (Walking Distance) to Cruise Port

1. auberge vancouver hotel ★★★★.

Distance from Cruise Port : 4 minutes walk Walking Distance (No Shuttle Needed)

2. Atrium Inn Vancouver ★★★

Distance from Cruise Port : 8 minutes Free Shuttle (Affordable Hotel)

3. Pan Pacific Vancouver Hotel ★★★★★

Distance from Cruise Port : 1 minute Walking Distance (No Shuttle Needed)

4. Fairmont Waterfront ★★★★★

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  • Canada Place Cruise Terminal
  • Ballantyne Cruise Terminal
  • Port for Alaska Cruises
  • City of Vancouver

Nearest Airports

Car parking.

  • Seward Alaska Hotels
  • Anchorage Alaska Hotels

Vancouver Canada Place cruise terminal

Vancouver waterfront hotel adjacent to Canada Place cruise ship terminal. Top Location !

Aerial view of Downtown Vancouver

Very popular and highly recommended downtown Vancouver BC hotel.

Skyscrapers in downtown Vancouver

Excellent 4 star hotel within walking distance of Canada Place Cruise Passenger Terminal.

Cruise ships dock in either Canada Place or Ballantyne passenger terminals

Port Metro Vancouver in Canada – Where to Stay ?

Vancouver’s cruise ship terminal Canada Place resembles a ship with its motif of five large sails. Located in the heart of the city, the terminal is right beside downtown hotels, restaurants and shops. Ballantyne cruise terminal , mainly used by Norwegian Cruise Line, is located east of downtown Vancouver (10 minutes). Many accommodation is located within close distance of the cruise terminal.

Hotel prices are somewhat cheaper around the airport, Richmond area than in downtown. Many discounted hotels or cheap motels are located close to Vancouver’s international airport, most properties offer a free airport shuttle service too, and free car parking. Next morning take a taxi or shuttle to the cruise port terminal. Alternatively you can take the Sky-Train (subway) to downtown.

See Also # Best Hotels in Vancouver Canada Place ( Cruise Terminal ) # Cruise, Hotel & Airport Transfers

Vancouver harbor

Canada Place and Ballantyne Cruise Ship Terminals

Vancouver Canada Place Cruise Terminal — most ocean liners tie up right at the waterfront in downtown Vancouver, at the Canada Place cruise terminal. Canada Place consists out of the five-star Pan Pacific Vancouver Hotel and the Vancouver Convention and Exhibition Centre. The Vancouver Float Plane (Seaplane) terminal is 2 blocks away.

The facility is owned and operated by Port Metro Vancouver and can service up to 4 luxury cruise ships. Plenty of affordable and more luxurious hotels can be found within close distance. The terminal is directly across the street from the Fairmont Waterfront hotel and one block from the Fairmont Pacific Rim hotel.

The facility is located in the heart of downtown, right by Waterfront station. The Waterfront station is frequently served by buses, the SeaBus (to North Vancouver), the West Coast Express commuter train and the SkyTrain.

Address : 999 Canada Place

Taxi Rates to Canada Place Terminal

From Vancouver International Airport (YVR) – $30-$35

From Downtown Hotels – $5-$8

From Stanley Park/Vancouver Aquarium – $13-$15

From Tsawwassen Ferry Terminal – $65-$70

From Horseshoe Bay Ferry Terminal – $40-$45

From the Bus Depot – $11-$13

Ballantyne Pier Cruise Terminal — the cruise pier at Ballantyne is located east of the city centre, not far from Canada Place. The Ballantyne pier is frequently used by NCL (Norwegian Cruise Line).

The pier is about 10 minutes by taxi from most downtown Vancouver BC hotels. Ballantyne is about 40 minutes from Vancouver YVR international airport (approximate driving time 45 minutes).

Berths : 2 (East Berth and West Berth)

Address : 851 Centennial Road

How to get to Ballantyne cruise facility from downtown

Driving : from downtown proceed east on Hastings Street to Clark Drive. Turn left on Clark to the foot of Clark and turn right on Stewart Street. Proceed to Ballantyne which is almost 1KM west of the foot of Clark. Ballantyne pier is on your right-hand side.

Taxi Rates to Ballantyne Pier

From Vancouver International Airport (YVR) – $40

From Downtown Hotels – $15

From Stanley Park/Vancouver Aquarium – $20

From Tsawwassen Ferry Terminal – $75

From Horseshoe Bay Ferry Terminal – $50

From the Bus Depot – $12

phone: 604.665.9000

fax: 1.866.284.4271

web : portmetrovancouver.com

Leading homeport for Alaska Cruises

Ships leaving the harbor of Vancouver sail pass the massive green of Stanley Park, beneath the iconic Lions Gate Bridge to the natural wonders of the Inside Passage and Alaska. For many years the port of Vancouver is a leading homeport for Alaska cruises.

Several cruise companies such as Norwegian Cruise Line (NCL), Celebrity Cruises, Royal Caribbean (RCL), and Princess Cruises offer roundtrip or one-way cruises to Alaska ( Anchorage Whittier , Seward Alaska ). Vessels berth at either Canada Place or Ballantyne passenger piers. Amenities for cruiseship passengers include individual baggage carts, food and drink concessions, full wheelchair access, full customs service, car and bus parking and taxis.

Some motels and hotels or located within walking distance, many properties are only a short cab ride away.

Guests staying downtown can visit a variety of city centre attractions, shopping on Robson Street is within easy reach. The Vancouver Art Gallery and Queen Elizabeth Theater are within walking distance of many establishments.

Western Canada’s largest City, located in British Columbia

Vancouver is Western Canada’s largest city. The city, located in British Columbia, is sheltered by Vancouver Island and the Pacific Range mountains. Vancouver boasts superb outdoor activities and great shopping opportunities, fine dining and lively nightlife. From affordable place to stay, to luxury 4 and 5 star hotels, to comfortable b&b’s, to self-catered apartments, we can offer you great value accommodations before or after your cruise vacation out of Vancouver in BC Canada.

Nearby the Canada Place passenger terminal is Gastown , the oldest part of the city. A must see is the steam powered clock standing at the corner of Cambie and Water Street.

Vancouver is a multicultural city with a rich ethnic mix of Canadians and foreign immigrants. Immerse yourself in Chinese culture in North America’s second largest Chinatown, after San Francisco. It’s centred on Pender Street near Gastown in downtown Vancouver BC, a few blocks east of the cruise terminal.

Do not miss a visit to Stanley Park with its totem poles, miles of walking trails and spectacular views of the city and the bay. Definitely worth is renting a bike to see everything in this huge park. Situated right on the waterfront on Vancouver’s west side is Granville island. It’s a fun place to visit, shop and to grab a quick bite. You can get there by aqua seabus or false creek ferry. The view from the boat is worth the trip.

Take the free shuttle from Canada Place to get to the top of Grouse Mountain by gondola. Reachable by cable car, Grouse Mountain is a favourite spot for skiing, paragliding and hiking. By the end of the day take a harbour cruise along the coast of Vancouver. Admire the wonderful skyline of the city and see seaplanes taking off and landing. During the cruise you will get also a great insight into Vancouver’s port and other maritime industries.

Whistler — 80 miles north of Vancouver, British Columbia, lies the resort municipality of Whistler . This world renowned town offers world class ski and mountain bike facilities. Take a ride with the Whistler Gondola to admire the spectacular scenery. Whistler boasts also a wide variety of first class restaurants, shops and luxury hotels.

Vancouver Intercontinental Airport (YVR) — YVR airport is appoximately 30 minutes away from the cruise terminals. The airport is located on Sea Island in Richmond, British Columbia, Canada, about 12 km or 7.5 miles from Downtown Vancouver. Shuttles, taxis and limousines are readily available to transport passengers to downtown hotels.

Seattle-Tacoma International Airport — 162 miles to pier, approximate driving time 4 hours. See hotels nearby .

Parking — both Canada Place and Ballantyne Pier offer plenty of short-term parking for picking up and dropping off cruise passengers and their luggage.

More than 750 car spaces for long-Term overnight parking near Canada Place are available at the VINCI Park 2 level parking garage, located at the North end of Howe Street at Canada Place Way. It is accessible 24 hours per day.

Reasonable priced lodging with shuttle service transport

Pre or Post cruise accommodation with free shuttle service to the piers — only a few hotels offer a shuttle service to the Canada Place embarkation terminal.

Hotels with free shuttle service to/from the Airport — many places to stay around Vancouver airport provides a free complimentary 24hour shuttle transportation service to and from international airport.

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THE 10 BEST Vancouver Cruise Port Hotels

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Vancouver Cruise Port Hotels

Property types, distance from, neighborhoods, traveler rating, hotel class.

  • Best Value Properties ranked using exclusive Tripadvisor data, including traveler ratings, confirmed availability from our partners, prices, booking popularity and location, as well as personal user preferences and recently viewed hotels.
  • Traveler Ranked Highest rated hotels on Tripadvisor, based on traveler reviews.
  • Distance to city center See properties located closest to the center first with confirmed availability for your dates from our partners

princess cruise vancouver port

1. Wedgewood Hotel & Spa

YWCA Hotel

2. YWCA Hotel Vancouver

Queen Room at the EXchange Hotel Vancouver

3. EXchange Hotel Vancouver

L'Orangerie Terrace

4. L'Hermitage Hotel

Executive Suite

5. St. Regis Hotel

Exterior

6. Hyatt Regency Vancouver

Hotel Lobby

7. Executive Hotel Le Soleil

Legacy Deluxe

8. Victorian Hotel

Loden Hotel

9. Loden Hotel

princess cruise vancouver port

10. Paradox Hotel Vancouver

11. pan pacific vancouver, 12. the pinnacle hotel harbourfront, 13. fairmont waterfront, 14. coast coal harbour vancouver hotel by apa, 15. fairmont pacific rim, 16. fairmont hotel vancouver, 17. the sutton place hotel vancouver, 18. vancouver marriott pinnacle downtown hotel, 19. shangri-la vancouver, 20. auberge vancouver hotel, 21. delta hotels by marriott vancouver downtown suites, 22. kingston hotel, 23. carmana hotel & suites, 24. hilton vancouver downtown, 25. days inn by wyndham vancouver downtown, 26. rosewood hotel georgia, 27. sandman hotel vancouver downtown, 28. metropolitan hotel vancouver, 29. la grande residence at the sutton place hotel, 30. suites at conference plaza, popular destinations for cruise port hotels.

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See the northern lights on every princess cruise to alaska in 2024.

Award-Winning "North to Alaska with Princess" Program Debuts New Immersive Experiences for 55 th Anniversary 2024 Cruise and Cruisetour Season

FT. LAUDERDALE, Fla. , May 1, 2024 /PRNewswire/ -- The dreamlike images of green and purple lights swirling in the northern sky, known as the Aurora Borealis or "Northern Lights," is an unforgettable spectacle, and something all guests sailing this summer with Princess Cruises to Alaska is guaranteed to see.

This new immersive Voyage to the Stars experience is part of the cruise line's award-winning North to Alaska with Princess program set to debut for the upcoming 2024 cruise and cruisetour season that strengthens the overall guest connection in the Great Land. This year Princess guests will step inside a planetarium in the Princess Theater for a front row seat to the "Northern Lights" presentation showcasing the beauty and wonder of this phenomenon featuring live imagery, designed to engage adults and kids alike.

"Each season in Alaska we strive to deliver enriching experiences for our guests to feel immersed in the beauty and local culture of this spectacular destination," said Terry Thornton , chief commercial officer of Princess Cruises. "After receiving our highest guest satisfaction ranking ever last season, we knew we wanted to design elevated programming to further connect our guests to all of the wonders of the 49 th state for our 55 th anniversary season."

The 2024 season promises to be the biggest and best ever for Princess with 158 departures on 14 unique itineraries with 17 destinations, including five glacier viewing experiences on seven stunning ships. The cruise line's 55 th  anniversary season also features 91 visits to Glacier Bay National Park, taking more guests through this scenic cruising experience than any other cruise line, including the "Voyage of the Glaciers" itineraries between Anchorage ( Whittier ) and Vancouver, B.C. , and Inside Passage voyages roundtrip from Seattle , San Francisco and Vancouver, B.C.

The award-winning North to Alaska by Princess program is exclusive to the cruise line and designed by experts to showcase local storytellers, cultural experiences, the flavors of Alaska and more. Additional North to Alaska by Princess offerings for the 2024 season include:

Onboard Princess Ships Cook My Catch comes to The Catch by Rudi  Guests sailing to Alaska aboard Majestic Princess and Discovery Princess can enjoy their very own catch of the day after a day of fishing on special Princess shore excursions in the new specialty seafood restaurant, The Catch by Rudi. The first Princess restaurant primarily devoted to seafood offers a completely fresh take on seafood with contemporary interpretations of classic dishes, international fusion influences, highly creative presentations, and an engaging dining experience.

Crabshack This fan favorite returns to Alaska in all its shell-cracking glory with casual seafood options not to be missed. The four-course meal features a range of seafood favorites, including popcorn shrimp, clam chowder, even an Alaska -inspired steamer pot full of crab legs, shrimp, clams, and mussels. Guests will find this pop-up dining event in the World Fresh Marketplace on all seven ships sailing in Alaska in 2024.

Salmon Cooking Demonstration  Embark on a culinary adventure onboard with a new Salmon Cooking Demonstration, an exclusive experience on the last sea day of the cruise, that celebrates the richness of Alaska cuisine. Expert chefs showcase the art of preparing and cooking salmon, a staple in the region and a delicacy known for its flavor and versatility.

Pendleton : A Partnership Highlighting American Craftsmanship  Celebrating the 55 th anniversary sailing to Alaska , Princess has partnered with Pendleton , an iconic lifestyle brand that has been based in the Pacific Northwest for over 100 years. Popular Pendleton blankets, flannels, coats, graphic tees and more will be available for purchase onboard (and at the Princess Wilderness Lodges). Specially designed for Princess, a commemorative limited edition " Alaska , The Great Land" blanket will be available for $299 .

Shore Excursions Princess has added 13 new shore excursions to the already abundant lineup ashore to bring Alaska to life in an engaging, immersive, sometimes delectable and always memorable way. New shore excursions for the 2024 season include:

Juneau Highlights: Glacier Gardens & Whale Park

Treadwell : Living History Walk of Alaska's Lost Mine

Crab Feast at George Inlet Lodge

Exclusive Flightseeing & Taste of Alaska

White Pass Steam Train to Bennett Lake (offered on Friday & Sunday calls only)

Port Chilkoot Distillery Tour & Tastings

Stories of Haines E-Bike Tour

Stories of Haines E-Moped Tour

Metal Torching Alaska Art Class

Advanced Mountain Bike Adventure

Guide's Choice Hike

Marine Expedition & Wildlife Quest

WaveRunner Island Exploration

On Land at Princess Wilderness Lodges Alaska Adventure Quest: Geocaching Expedition  Guests will embark on a thrilling Alaska adventure like never before with a new Geocaching Expedition program at each of the five Princess Wilderness Lodges throughout Alaska . The program offers a unique blend of outdoor exploration and teamwork, making it the perfect adventure for families, friends, and solo explorers alike. Guests can use their cellphone as a GPS device or grab a map from the front desk at their lodge and follow clues and coordinates to find hidden caches strategically placed throughout the lodge properties.

Alaska-Themed Cocktails, Mocktails and Appetizers  Leveraging local ingredients, embark on a taste journey throughout the rugged wilderness of Alaska with signature crafted cocktails, mocktails and appetizers. All are infused with the flavors of Alaska and all options vary by lodge to give guests the most exquisite tastes from all over the state.

Garden to Table At the Fairbanks Princess Riverside Lodge and Copper River Princess Wilderness Lodge, Princess chefs tap natural resources to provide guests with the freshest ingredients from the on-property gardens in their dishes and drinks made right at the lodge. The menus are seasonally crafted to accommodate nature's growing and harvesting season. Using fresh vegetables, fruits and herbs from these gardens will help guests feel more connected with the great land and make a positive and sustainable impact by minimizing the food delivery carbon footprint.

Golden Heart Tea at Fairbanks Princess Riverside Lodge Nestled in the heart of the Fairbanks Princess Riverside Lodge, Princess' Alaska tea experience invites guests to step into a world of sophistication and culinary delights. The attentive staff, well-versed in the art of tea service, will guide them through Alaska sourced tea, helping them choose the perfect blend to enhance each exquisite bite—from scones to salmon mousse, mini cakes and more.

Naturalists Lead Outdoors Program For those seeking a more hands-on connection with nature, the naturalist program at the Kenai Princess Wilderness Lodge, Copper River Princess Wilderness Lodge and Mt. McKinley Princess Wilderness Lodge immerses guests in the breathtaking wilderness of Alaska , offering a unique and educational experience focused on the region's rich natural environment. Led by experienced naturalists, the program combines hands-on field experiences with informative lectures to deepen understanding of Alaska's flora, fauna, and geological wonders.

Cocktail-Making Class at Denali Princess Wilderness Lodge  Guests can immerse themselves in the art of mixology at the Denali Princess Wilderness Lodge's Cocktail Making Class. This hands-on experience at Fannie Q's Saloon invites participants to discover the secrets behind crafting the perfect cocktails and mocktails. Led by skilled mixologists, the class covers various techniques, from muddling and shaking to garnishing.

Denali Education Center Presentations at Denali Princess Wilderness Lodge Discover the wonders of Denali National Park as the Denali Education Center presents sessions that bring the region's natural beauty, wildlife, and cultural heritage to life. Expert educators and naturalists lead these presentations, sharing their deep knowledge and passion for the unique ecosystem that surrounds the lodge.

Cooking Demonstration at Copper River Princess Wilderness Lodge  Embark on a culinary adventure at the Copper River Princess Wilderness Lodge with a captivating cooking demonstration. Led by an expert chef, this experience invites guests to discover the artistry behind crafting delectable dishes inspired by the flavors of the region. The chef will share insights into the use of local and seasonal ingredients, highlighting fresh seafood that define the culinary landscape of the Copper River region.

New for 2024 are convenient, seven-day Inside Passage itineraries, many including Glacier Bay National Park, round-trip from Vancouver on Ruby Princess. The cruises deliver four awe-inspiring ports, including Juneau , Skagway , and Ketchikan along with visits to Endicott Arm and scenic cruising of Dawes Glacier.

Plus, there are more than 20 amazing cruisetours (cruise + land tour) that combine the unmatched Princess cruise experience with visits to the sights of Denali National Park , Kenai Peninsula , Copper River, Fairbanks and Anchorage and all from the comfort of the exclusive Princess lodges. Celebrating the 55 th  anniversary, two new cruisetours debut in 2024:

National Parks Tour - A 15-night adventure to five of Alaska's most breathtaking parks including Glacier Bay, Denali, Wrangell-St. Elias, Kenai Fjords National Parks, and Klondike Gold Rush National Historical Park in Skagway . This experience combines a seven-day cruise, scenic rail travel, and eight nights land, including stays at four Princess-owned wilderness lodges.

Katmai National Park Tour - Nine-day cruisetour includes two nights in Anchorage , where guests have the chance to embark on an intimate bear-watching experience at Brooks Falls in Katmai National Park. This tour immerses travelers in the heart of Alaska's wilderness, allowing them to witness these magnificent creatures in their natural habitat, before or after sailing on a seven-day Voyage of the Glaciers cruise that includes a coveted visit to Glacier Bay National Park.

Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-Princess (1-800-774-6237) or by visiting www.princess.com .

About Princess Cruises Princess Cruises is The Love Boat, the world's most iconic cruise brand that delivers dream vacations to millions of guests every year in the most sought-after destinations on the largest ships that offer elite service personalization and simplicity customary of small, yacht-class ships. Well-appointed staterooms, world class dining, grand performances, award-winning casinos and entertainment, luxurious spas, imaginative experiences and boundless activities blend with exclusive Princess MedallionClass service to create meaningful connections and unforgettable moments in the most incredible settings in the world - the Caribbean , Alaska , Panama Canal, Mexican Riviera, Europe , South America , Australia / New Zealand , the South Pacific, Hawaii , Asia , Canada /New England, Antarctica , and World Cruises. The company is part of Carnival Corporation & plc (NYSE/LSE:CCL; NYSE:CUK).

View original content to download multimedia: https://www.prnewswire.com/news-releases/see-the-northern-lights-on-every-princess-cruise-to-alaska-in-2024-302133073.html

SOURCE Princess Cruises

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Princess Anne commissions new Navy ship in North Vancouver

Jane Seyd

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Princess Anne arrives at Burrard Dry Dock Pier in North Vancouver Friday, May 3. | Vanessa Gomez

Princess Anne arrived in North Vancouver Friday afternoon to take part in the commissioning ceremony for the first new ship to join the Royal Canadian Navy’s Pacific Fleet in 25 years.

The Princess Royal, sister of King Charles, arrived at the Burrard Dry Dock Pier around 4:15 p.m. to board HMCS Max Bernays, a new Arctic and offshore patrol vessel built at Irving Shipyard in Halifax.

The princess, who arrived wearing military uniform, was attending the event in her capacity as honorary Commodore-in-Chief of the Royal Canadian Navy’s Pacific fleet.

The commissioning ceremony – which is the formal process of putting a vessel into active service – took place aboard the ship and was not open to the public.

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Prior to the ceremony, Cmdr. Collin Forsberg described it as “a huge honour [for the ship] to be welcomed into the fleet by Her Royal Highness.”

Security personnel closed the pier prior to Princess Anne’s arrival.

That didn’t stop a small crowd of royal watchers from spending most of the day near the ship, hoping to catch a glimpse of the princess.

Richard Dean said he had great admiration for the late Queen Elizabeth and feels Princess Anne is “carrying the baton forward.”

Denise Holliday said she’s carrying on a royal-watching tradition that’s been passed down in her family. “Whenever you have a chance to be in proximity, it’s always great to try and glimpse them,” she said. “As a royal she’s this strength and pillar to that family."

The Princess is to travel onboard the vessel back to its home port of Esquimalt on Vancouver Island later Friday evening, where she is to receive a 21-gun salute as the ship enters Esquimalt Harbour.

web1_princess-anne-in-north-vancouver_4

The HMCS Max Bernays is being put into active service as part of the Pacific Fleet after being launched in 2021 in Halifax.

After cold-water trials, the ship left Halifax March 11 and sailed through the Panama Canal, arriving in Esquimalt April 15.

A Harry DeWolf-class Arctic and offshore patrol vessel, the ship is capable of operating under light ice conditions, meaning it can travel through a metre of ice at a speed of three knots, said Forsberg. One of the ship’s main duties is protecting Canadian sovereignty in the Arctic.

The ship is also expected to be tasked with humanitarian missions and disaster relief.

The ship includes an onboard medical facility, gym for the 65 regular crew members, helicopter hanger and a landing craft vessel capable of taking personnel and equipment ashore.

Equipped with a 20-tonne crane, the ship is designed to operate in a range of environments –  from Arctic to tropical waters – and can accommodate loads such as shipping containers.

Although intended as more of a patrol ship, the vessel is also armed.

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USA TODAY

A cruise to nowhere: Royal Caribbean sailing canceled after guests boarded

A Royal Caribbean International Alaska voyage became a cruise to nowhere over the weekend, with the line canceling the sailing after guests had already boarded.

The cruise line’s Radiance of the Seas ship experienced propulsion issues, forcing it to shorten and eventually scrap the weeklong itinerary, according to notices shared with guests. The sailing was originally set to depart from Vancouver on Friday.

Charlene Chong, who was on board with her husband, their 3-year and 11-month-old children, and her parents, said passengers were notified Saturday afternoon that the cruise was canceled. The 34-year-old teacher and her husband previously took a cruise for their honeymoon, but this marked their first trip with Royal Caribbean.

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“My parents had wanted to go to Alaska for a really long time,” said Chong, who lives in Vancouver.

The cruise line warned guests several days before boarding that the ship had a “technical issue with its propulsion system,” according to an email sent to passengers that Chong shared with USA TODAY. The line later pushed the departure back by two days to allow more time for repairs.

Royal Caribbean said boarding would proceed as planned but that the terminal would close Friday evening due to U.S. Customs and Border Protection rules. Passengers would not be able to leave until the ship arrived at Icy Strait Point.

“We were going stir crazy a little bit,” said Chong.

Royal Caribbean gave guests onboard credit worth two days of their fare, a future cruise credit of the same amount, complimentary drinks and other compensation, another email said.

According to Chong, the ship sailed toward a nearby cargo port, but the captain announced Saturday afternoon that the sailing could not proceed and that guests would need to disembark by Sunday at 4 p.m. Chong said she and her family were “lucky” they were local, but she saw other guests scrambling to change their flights and find accommodations.

Your cruise was canceled: Now what?

“We understand the disappointment due to this unfortunate turn of events,” the cruise line said in a letter shared with guests. “We truly extend our sincerest apologies for the continued unforeseen disruptions to your vacation.”

Royal Caribbean gave them their money back as onboard credit with any remaining amount refunded, increased their future cruise credit to 100% of their fare and kept its open-bar policy for the remaining time on board. The line also offered to reimburse trip change fees up to $250 for guests traveling domestically and $400 for international travel and additional reimbursements for hotel and transportation costs, among other compensation.

“Due to a technical issue, we have made the difficult decision to cancel the April 26 sailing," a Royal Caribbean spokesperson said in an emailed statement. "Guests will receive a full refund and 100% future cruise credit, and have been notified directly.” The spokesperson did not comment on the specifics of Chong's experience.

The ship will resume service for its May 3 sailing.

After they got home, Chong and her family booked a trip to Mexico instead – though her parents decided not to join as they were “a bit exhausted by the whole ordeal.” For now, she’s not inclined to use the future cruise credit. “I would like to go to Alaska,” she said. “I'm not sure if I want to go with them.”

Nathan Diller is a consumer travel reporter for USA TODAY based in Nashville, Tennessee. You can reach him at [email protected].

This article originally appeared on USA TODAY: A cruise to nowhere: Royal Caribbean sailing canceled after guests boarded

The Radiance of the Seas.

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COMMENTS

  1. Princess Cruise Ports: Vancouver, BC, Canada

    Canada Place Ship Terminal. 999 Canada Place. Vancouver, BC, CANADA. The Port of Vancouver is 25 minutes from Vancouver's International Airport (YVR). Parking is available at the Canada Place Ship Terminal for C$26.00 per day (for 3 days or more). Rates are subject to change by the Port Authority. Traveling North from I-5 - Take I-5 which will ...

  2. 10 Must-Know Things About the Vancouver Cruise Terminal

    The Port of Vancouver Cruise Terminal is conveniently located in downtown Vancouver. The official address is Canada Place Pier, 999 Canada Place, Vancouver, BC, V6C 3E1. The Port is situated in ...

  3. Vancouver Cruise Terminal and Port Information

    Vancouver Cruise Terminal Parking. For long-term parking at the Canada Place cruise terminal, enter the terminal's vehicle ramp at the foot of Howe Street. A Port of Vancouver traffic attendant ...

  4. Cruise Ports & Hotels

    Plus, keep the journey going with complimentary shuttle service between station and port for all Princess cruise guests. Learn more about Brighline. North America Hotels by City. How to Book a Hotel Package: ... Pre- Cruise. Day 1: Arrive in Vancouver and overnight. Day 2: Ferry to Vancouver Island and sightsee by motorcoach to Butchart Gardens

  5. PDF Vancouver, B.C. Canada

    Port Address 999 Canada Place Vancouver, B.C. Canada V6C 3C1 Port Detail Individual baggage carts, passenger lobby, covered car and bus parking areas, taxi stand, full wheelchair access, full customs service, restaurants and five-star hotel. Last-minute Scooter/Wheelchair rental is available from Care Vacations in the main lobby of Canada Place.

  6. Cruise

    The Port of Vancouver servesa variety of cruise linessailing out of the award-winningCanada Place cruise terminal. Vancouver is the only homeport with both one-way and round-trip itineraries through Canada's Inside Passage. Cruise schedule. The cruise schedule is updated regularly and is subject to change at any time.

  7. Cruises from Vancouver

    An outdoor playground teeming with adventure and awe. On a cruise from Vancouver, experience cosmopolitan flair, natural splendor and diverse atmospheres without ever leaving the city. Relive history during a visit to Gastown, and shop the markets at Granville Island — known as one of the world's greatest places.

  8. Passenger information, directions and transportation

    Baggage Storage. Gray Line Westcoast Sightseeing provides storage services at Canada Place cruise terminal. For security reasons, short-term baggage storage is available to cruise passengers only. For more information, contact Gray Line Westcoast Sightseeing, phone 1-877-451-1777 or see this brochure.

  9. Cruise Ports & Hotels

    Learn more about cruises from Vancouver | View cruises from Vancouver. Port Info: 999 Canada Place, Vancouver, British Columbia, Canada V6C 3T4 | Directions via Google Maps. ... Please see your travel agent or call Princess Cruises for the most current fares, availability and for terms and conditions associated with the Cruise Plus program. ...

  10. Vancouver (BC Canada) cruise port schedule

    Vancouver cruise port schedule 2024-2025-2026, map, address, ship terminals, hotels, tours, shore excursions. ... During season 2015, Princess Cruises introduced new roundtrip Vancouver itineraries to Hawaii and US West Coast (California) on Ruby Princess. Port's 2016 statistics included directly generated nearly 7,000 jobs (country-wide), USD ...

  11. Vancouver Canada Place Cruise Terminal Information

    Princess Cruises; Royal Caribbean; Disney Cruise Line; Oceania Cruises; Viking Ocean Cruises; Vancouver Cruise Port - Embarking . Embarkation typically begins at 1pm and passengers should allow for a minimum of 1 hour for examination of travel documents and luggage screening in addition to going through U.S. Customs. Luggage handlers, however ...

  12. Excursions

    A lush rainforest in the heart of the city, this 1,000-acre park teems with wildlife and natural beauty. Enjoy a spectacular array of activities, including the famed Vancouver Aquarium and the majestic Totem Pole Park. Vancouver Lookout -. Take a glass elevator 430 feet in the air to the city's famed lookout and step into the heated observation ...

  13. Cruises from Vancouver

    On a cruise from Vancouver, explore Stanley Park's aquarium, totem poles and captivating gardens. Ascend the 430-foot Vancouver Lookout to see the city from above, or cross the Capilano Suspension Bridge for a fresh perspective on nature. Savor ramen and dim sum in North America's second-largest Chinatown.

  14. Vancouver Cruise Port At Canada Place: The Ultimate Guide

    The Vancouver Cruise Port welcomes approximately 1,000,000 passengers a year. While Canada closed its ports for the 2020 and 2021 seasons, 2022 saw a huge increase in passengers as the Alaska season reopened. ... Cunard, Seabourn, and Princess Cruises. Serenade of the Seas docked at the Vancouver cruise port. As Alaska cruises gain in ...

  15. Princess Cruises From Vancouver

    Looking for Princess Cruises out of Vancouver? Find the perfect Princess cruise leaving from Vancouver for you with a variety of dates and ships to choose from. ... Cruises from Port Canaveral ...

  16. Port of Vancouver

    Port of Vancouver

  17. VANCOUVER Port Map and Cruise Schedule

    VANCOUVER cruise port map with cruise ship locations and cruise schedule arrivals/departures. READ MORE... CruiseMapper provides free cruise tracking, current ship positions, itinerary schedules, deck plans, cabins, accidents and incidents ('cruise minus') reports, cruise news ... Crown Princess: 08:00: 22:00: Friday 3 May, 2024: Discovery ...

  18. Alaska Cruises from Vancouver

    Find Cruises. Uncover treasures in the Great Land on an Alaska cruise from Vancouver. Relive Gold Rush history, experience Native Alaskan culture and come face-to-face with some of Mother Nature's greatest masterpieces. On a roundtrip Inside Passage cruise, enjoy quicker access to Alaska while also exploring the friendly ports of British ...

  19. Princess Cruises to Vancouver

    Looking for Princess cruises to Vancouver? Find and plan your next Princess cruise to Vancouver on Cruise Critic. Choose from a variety of sail dates and departure ports for your Vancouver ...

  20. Port of Vancouver bc Hotels

    For many years the port of Vancouver is a leading homeport for Alaska cruises. Several cruise companies such as Norwegian Cruise Line (NCL), Celebrity Cruises, Royal Caribbean (RCL), and Princess Cruises offer roundtrip or one-way cruises to Alaska (Anchorage Whittier, Seward Alaska).

  21. THE 10 BEST Vancouver Cruise Port Hotels

    Which cruise port hotels in Vancouver have rooms with a private balcony? A private balcony can be enjoyed by guests at the following cruise port hotels in Vancouver: Wedgewood Hotel & Spa - Traveler rating: 5/5. L'Hermitage Hotel - Traveler rating: 5/5. Shangri-La Vancouver - Traveler rating: 4.5/5.

  22. Flight Guidelines for Port Cities

    For voyages departing Rio de Janeiro day two at 5:00 pm and the ship overnights in port, the latest flight arrival is 11:59 pm on day one. Disembarking Passengers. For voyages that arrive in Rio de Janeiro at 4:00 am, the earliest flight departure is 12:00 pm (noon) for international flights.

  23. See the Northern Lights on Every Princess Cruise to Alaska in 2024

    FT. LAUDERDALE, Fla., (May 1, 2024) - The dreamlike images of green and purple lights swirling in the northern sky, known as the Aurora Borealis or "Northern Lights," is an unforgettable spectacle, and something all guests sailing this summer with Princess Cruises to Alaska are guaranteed to see. This new immersive Voyage to the Stars experience is part of the cruise line's award-winning ...

  24. THE 25 BEST Princess Cruises from Vancouver (with Prices) on Cruise Critic

    Find the perfect Princess cruise leaving from Vancouver for you with a variety of dates and ships to choose from. Find a Cruise; Deals; Reviews; News; Cruise Tips; Boards; ... Cruises from Port Canaveral. 2,490 Reviews. Cruises from Quebec City. 344 Reviews. Cruises from Rome. 2,443 Reviews. Cruises from San Francisco. 418 Reviews.

  25. Princess Cruises Announces 2026 Total Solar Eclipse Cruise

    The 3,660-guest Sky Princess departs Southampton Aug. 8, 2026, on a 14-day Mediterranean cruise. The total eclipse viewing will take place while the ship is in its path off the coast of Spain. "The best way to see a total solar eclipse is via cruise ship, and our guests who recently experienced this rare occurrence on Discovery Princess and ...

  26. Princess Cruises Reveals 2026 'Total Eclipse Voyage'

    A partial eclipse will be visible in Europe, Africa, and North America, and from the Atlantic, Arctic, and Pacific oceans, according to NASA. Bookings on the special Sky Princess voyage will open ...

  27. See the Northern Lights on Every Princess Cruise to Alaska in 2024

    New for 2024 are convenient, seven-day Inside Passage itineraries, many including Glacier Bay National Park, round-trip from Vancouver on Ruby Princess. The cruises deliver four awe-inspiring ...

  28. Princess Anne commissions new Navy ship in North Vancouver

    The Princess is to travel onboard the vessel back to its home port of Esquimalt on Vancouver Island later Friday evening, where she is to receive a 21-gun salute as the ship enters Esquimalt Harbour.

  29. A cruise to nowhere: Royal Caribbean sailing canceled after ...

    The cruise line's Radiance of the Seas ship experienced propulsion issues, forcing it to shorten and eventually scrap the weeklong itinerary, according to notices shared with guests.