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Travel and Expense Management

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Connect travel, expense, and invoice management for total visibility and control

Submit and approve expenses on the go, capture travel regardless of where it's booked, and get ahead of vendor payments.

Automated, faster processes

One view of spend

Integrated spend data

Connected business travel

Transparent travel data

Intuitive online booking

• Automated, connected accounts payable

Electronic invoice capture

On-time vendor payments

Product Overview

Connect all your travel and spend data in one place to simplify spend management and control cash flow proactively.

• Concur Expense
• Concur Travel
• Concur Invoice

Simplify the spend management process, from system implementation to expense reporting and expense tracking, with user-friendly tools.

Get a single end-to-end view of all employee spend to better manage budgets, forecast accurately, and make more strategic business decisions.

Create, submit, and approve expense reports from any device, in the office, at home, or on the go.

SAP Concur helps us achieve our goals by allowing us to scale our organization and improve productivity as our employee population keeps growing. We are delivering quick, easy, and fully auditable T&E functionality to our employees. Reema Mukherjee, Director of Finance Systems and Solutions at VMware

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Connect your corporate travel management ecosystem and see how much you’re spending with user-friendly tools and applications.

Gain visibility into all travel data to boost compliance, capture trips however they’re booked, and support Duty of Care requirements.

Plan and book business travel, monitor itinerary changes, and share travel plans all from a mobile app.

What SAP Concur solutions provide is a seamless solution, from the moment you book your travel to the moment you come back home. Helder de Freitas, Travel Specialist, Discovery

Automated, connected accounts payable  

Automate vendor invoice management to eliminate paper, reduce tedious manual tasks, prevent costly errors, and give employees valuable time back.

Integrate with your existing ERP or accounting system and connect with solutions from other vendors across the procure-to-pay lifecycle.

Track and control the timing of payments to pay vendors on time and take advantage of early payment discounts.

We now have a full picture of our spend, and don’t have to look into two or three different systems to merge and verify the information. That also makes reporting and overall fiscal governance easier as well. Everything we need to see is in one place. Kevin Stevens, Executive Director of Procurement Services, The University of Alabama

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SAP Concur is recognized with peer review awards

Our solutions for travel and expense management earned multiple 2023 industry leadership awards based on customer reviews.

See how customers are succeeding with SAP Concur

What are analysts saying about sap concur solutions, 2022 idc report: the business value of sap concur solutions.

To evaluate the real-world effectiveness of SAP Concur solutions, IDC conducted in-depth interviews with several leading worldwide organizations using the solutions to optimize their business travel and expense reporting and operations.

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Explore our latest innovations

New sabre experience in concur travel.

Provide comprehensive car, hotel, and air booking services using a new Sabre experience that includes improved workflows, NDC airline content, and more.

AI-generated cost estimates in Concur Request

Estimate business trip costs automatically and accurately so employees don’t need to spend time and effort researching the cost of each aspect of their trip.

• See travel and expense innovations

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• May 16, 2022

Approving Travel Requests - SAP Concur

• Concur Expense
• Re: HELP PLEASE! You cannot expense a travel itine...

This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text

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HELP PLEASE! You cannot expense a travel itinerary??!

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Growth and Optimization

Expense management and ai: what you need to know.

Artificial intelligence is upending industries and jobs in nearly every business sector. The speed, precision, and time- and cost-savings AI expense management provides are significant enhancements to all kinds of business operations.

Expense management is no exception to the technological revolution driven by AI. Expense management by AI has the capability to accelerate completion of expense-related tasks, ensure policy compliance, and provide more data for finance, human resources, and travel professionals.

Old Expense Management Models are Inefficient 

The tried-and-true manual method of expense management is antiquated by today’s standards. Command and control approaches are outdated, inefficient, and challenging, if not impossible, for larger, decentralised organisations.

Finance managers can’t manually review every expense easily to ensure compliance. Tracking down receipts and memos can be a time-consuming and inefficient exercise, at best.

For employees, the standard system of expense management can be arduous. Receipts need to be collected and filed, with countless forms to fill out, and budget ledger entries to be made and reconciled.

An out-of-date expense management system not only wastes time and resources, but can foster frustration, dampening employee engagement and morale.

AI can solve all of the above, giving employees valuable time back in their days while streamlining workflows, increasing accuracy, and enabling policy compliance.

How AI Improves Expense Management 

Artificial intelligence uses tools, apps, and other technologies to streamline your expense management processes . Automation allows for faster processing, tracking against policy, and approvals.

Using AI tools enable companies to save resources at every turn. Department managers spend less time approving expenses, while administrators can more easily submit and reconcile entries.

For finance teams, automation tools provide rapid reconciliation and automated flags of potential discrepancies and policy outliers. By using AI, businesses can gain better, more accurate insights into their spending and reduce inefficiency and waste.

AI expense management has multiple benefits, including:

• Cost efficiency
• Smarter and more accurate expense categorisation
• Automated expense reports and budget updates
• Real-time insights and fewer delays in budget updates and reconciliation
• Reduced risk management and fraud
• Consistent enforcement of financial policies
• Better decision-making regarding policy and budget

SAP Concur and the Future of AI

Discover how SAP Concur is using breakthroughs in AI technology to improve efficiency and compliance while delivering a personalised experience for users.. 

Tools and Technologies in AI Expense Management

There are multiple tools used as part of an AI expense management solution, including:

• Machine Learning . Machine learning algorithms are often used to automate expense categorisation and analysis, reducing the need for manual data entry. Over time, these algorithms can adapt, learning to be more accurate in categorisation and data interpretation.
• Mobile Apps . Apps are a great way to expedite the expense management process, especially for business travel. These apps can track expenses, scan and store receipts, complete expense reports and transmit data to other systems for categorisation and reconciliation.
• Optical Character Recognition . While OCR may be a seemingly “old” technology,” its utility in AI expense management cannot be overstated. OCR has advanced greatly and can now read data more accurately and extract relevant information from receipts and invoices. OCR can read text in multiple languages and scan and take photos with highly accurate results.
• Cloud Computing . With cloud technology, employees can access AI-powered expense management from anywhere, on any device, and at any time. Cloud storage of data and apps allows for access and use or expense management tools no matter who needs them and when. Cloud systems provide security and reliability, too.

The Future of Expense Management 

As technology evolves, AI for expense management will continue to improve. The future of AI-powered expense management may offer:

• Paperless Expensing . Paper receipts and manual data entry are coming to an end soon. The increasing use of digital invoices and receipts and other paperless options are increasingly becoming the norm. AI can help scan and track digital copies of documents, resulting in reduced expenses for staffing, storage, and overheads. Plus, the reduction in paper waste will have a positive environmental impact.
• Blockchain Verification . Blockchain may completely transform how expenses are verified while dramatically reducing fraud. By using a verified ledger for all transactions, companies ensure transactions are authentic, properly tracked and verified, all while keeping data secure. This technology could result in simpler audit procedures and lower the risk of fraud.
• Employee Engagement . Employees often feel frustrated and encumbered by finance and expense policies they don’t understand. With accurate and consistent application of policy via AI, companies provide transparency and empower employees to be responsible and compliant with spending policies.
• Global Growth . Companies often need expense management solutions that work across borders and currencies. Remaining compliant and accurate while working across the globe can be challenging, though. AI technologies can ensure accurate cross-regional operations, foster global growth, and drive regulatory compliance.

AI is a powerful way to untangle the complexities and challenges of expense management. At SAP Concur, our AI-driven solutions help companies manage their expenses with ease and accuracy while driving efficiency and delivering better business outcomes. To learn more, contact us today.

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