southall travel holidays

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British Airways Sale Now On

British Airways' biggest sale of the year is on now, with hefty savings available on popular flight routes worldwide. Browse holiday packages to the USA, the Caribbean, the Middle East and the Indian Ocean - all flying with British Airways. Book before 31 January 2024.

• Deposits from £99
• Flexible payment plans
• ATOL Protected
• Over 35 years of experience
• 24/7 assistance
• Abu Dhabi Only
• Antigua Only
• Barbados Only
• Maldives Only
• Mauritius Only
• Orlando Only
• Singapore Only
• St. Lucia Only

• All Inclusive Only
• Bed And Breakfast Only
• Half Board Only
• Premium All Inclusive Only
• Room Only Only
• Full Board Only

Grand Hyatt Dubai

• Kids Stay & Eat for FREE*
• Enquire via Email

Marriott Resort Palm Jumeirah Dubai

• FREE Half Board Dine Around
• Save up to 35%
• Kids Stay & Eat for FREE (Kids Go All Inclusive)*

Jumeirah Zabeel Saray

• Save up to 60%
• FREE unlimited access to Sinbad’s Kids Club and Splash Park including beach toys

Taj Exotica Resort & Spa, The Palm, Dubai

• FREE Half Board
• Save up to 47%

Raffles The Palm Dubai

• Save up to 48%
• FREE Half Board Dine Around*

The Ritz-Carlton, Dubai

• Save up to 75%
• Year-Round Kids Stay & Dine for FREE* up to 16 over summer
• Book Breakfast and get FREE Upgrade to Dine Around Half board

Jumeirah Beach Hotel

• Save up to 45%
• FREE daily access to Sindbad's Kids club
• FREE daily access to Wild Wadi Waterpark*

Atlantis, The Palm, Dubai

• Kids Stay & Dine for FREE*
• Save up to 40%

Andaz Dubai The Palm

Beach Rotana Abu Dhabi

• Save up to 30%

Fairmont Bab Al Bahr

The Ritz-Carlton Abu Dhabi, Grand Canal

Hilton Abu Dhabi Yas Island

• FREE access to Yas Theme park*
• Save up to 15%

The WB Abu Dhabi, Curio Collection by Hilton

• Save up to 10%

Rixos Premium Saadiyat Island

Rixos Gulf Hotel Doha

The Ritz-Carlton Doha

Sharq Village & Spa, a Ritz-Carlton Hotel

Kuredu Resort Maldives

• FREE Meal Upgrade

Adaaran Select Hudhuran Fushi Premium All Inclusive

• Save up to 38%

Adaaran Club Rannalhi

OBLU XPERIENCE Ailafushi

• Save up to 20%

Adaaran Select Meedhupparu Premium All Inclusive

• FREE Shared Transfer*

Angsana Velavaru

LUX* South Ari Atoll Resort & Villas

• Book and get discounted Seaplane Transfers Rates*

Taj Coral Reef Resort & Spa, Maldives

• Complimentary Speedboat Transfers*
• Save up to 25%

Siyam World Maldives

• FREE Seaplane Transfers*

SALT of Palmar, an Adult-Only Boutique Hotel

Radisson Blu Poste Lafayette Resort & Spa

The Residence Mauritius

• Save up to 65%

Radisson Blu Azuri Resort & Spa

Long Beach, a Sunlife Resort

LUX* Grand Gaube

Tamassa Bel Ombre

Le Meridien Ile Maurice

Heritage Awali Golf And Spa Resort

Bougainvillea Barbados

Mangobay Barbados

Sugar Bay Barbados

Carlisle Bay

Curtain Bluff

Harbor Club St. Lucia, Curio Collection by Hilton

Coconut Bay Beach Resort & Spa

Cap Maison Resort & Spa

Rosen Shingle Creek

Walt Disney World Swan

Walt Disney World Swan Reserve

Once you've found your perfect flight or holiday, you can secure your place with a deposit of only £99 per person.

Our flight-inclusive holidays are ATOL protected, so you won't be out of pocket in the event of the unexpected.

Chat to one of our friendly travel advisors about spreading the cost of your trip across several manageable payments.

* Offer valid for selected dates | Subject to Availability | Terms and Conditions Apply

Why our customers love us ?

Offering dependable travel solutions from the UK to the world over since 1984, we've gained the trust of a loyal customer base. Our customers know they can rely on us to offer the best prices and to provide impartial, expert advice on finding travel solutions to match their interests, time and budget.

Why book with Southall Travel?

• Exclusive deals for hundreds of destinations
• 24/7 expert assistance
• Price Match Guarantee*
• No fee on credit & debit card transactions
• ATOL protected
• Flexible payment options
• Low deposits
• *within 24 hours of booking

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Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. If you have booked a flight only where the ticket is not issued immediately, your flight will be protected under our ATOL. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to www.atol.org.uk/ATOLCertificate

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A note to our customers :

We are experiencing very high call volumes so please call us only if you have your travel within the next 7 days

Southall Travel Review

UK Airports

Destinations

Payment Method

Flights to Dubai

All Inclusive Holidays

Family Holiday

• The Southall Travel Group Est. 1984
• ABTA & ATOL protection
• Exclusive deals to 100s of destinations
• Low Deposit from £99pp
• Last Minute Deals
• You Can Not Book online
• Mobile App is hard to use
• Phone Call Booking

Travel Agent Reviews – Cheap Holidays What you need to know – Southall Travel Reviews .

The Southall Travel Group, established in 1984 and is one of the largest travel companies in the UK. This travel agent is a privately owned UK-based travel agent located in the borough of Southall. The Group both operates physical locations and online holiday bookings. In its beginnings, this top travel agent was a small travel agency that served the Asian UK market with bookings mainly in India and Asia.

The Holidays Team was launched in 2007, as a B2B division that provides travel. Around the same time Away Holidays was launched, which is another top travel agent owned by the Group. In 2013 this top travel agent launched Travel Trolley, a top online travel agent that offers flights, hotels, and holiday packaged bookings. 2017  New corporate headquarters were moved to Mayfair, London. The company has established their Customer Service Centre there also, which operates 24/7 and are there to help you with any issues.

Southall Travel Deals/Sale:

If you Call, you will get the best price under the ‘Best Price Guarantee’ for holiday packages, hotels, flights, luxury holidays, city breaks, last minute holidays, and much more. As the company works through phone bookings you can rest to sure that this part of the travel agents is very well organised and booking thought the phone will be as easy as anything else, given that you know exactly what you need.

Calling this travel agent will get you the best holiday deals they have!

ABTA ATOL Protection:

Is Southall Travel ABTA protected?

Southall Travel limited is an ABTA bonded travel agent, with ABTA membership number 80626, W 4816 . This top travel agent also operates with ATOL license ( 5553 ) provided by the Civil Aviation Authority. ATOL is a financial protection scheme for UK travel companies and over 20 million holidaymakers and travellers are protected each year. When you book an ATOL protected holiday package or flight plus holiday from this travel company, you will receive an ATOL protection Certificate confirming your arrangements and your protection under the travel agency ATOL protection license.

What does this mean for you?

If you do not receive an ATOL protection Certificate, then the booking will not be ATOL protected. If you do receive an ATOL protection Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our bookings conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

Why Book Holidays with this travel agent?

Southall Travel’s package holidays guarantee a value holiday without the enormous price, see all the top deals and offers that Top10TravelAgents.com has selected for you today and go book your next Package Holiday!

• Price Match Guarantee – can help you book your perfect holiday at the cheapest price. This top travel agent is very competitive and will go above and beyond to get the best price for you holiday packages. It does not matter if it’s a luxury holiday, budget holiday or city break, they’ll be able to find it cheaper, or at least match whatever prices you find elsewhere.
• Low deposits £99pp – A deposit of £99 per person is needed to secure your holiday, but this is a lot better than having to pay the entire holiday at the time of booking.
• No fee on credit & debit card transactions
• Exclusive deals for hundreds of destinations
• 24/7 assistance by Travel Experts
• ABTA & ATOL Protection

What Cheap Holidays do Southall Travel Offer?

Do you find yourself in a state of shock when you see those bills for food, drinks, and entertainment on your all inclusive holidays? That does ruin the true holiday fun, doesn’t it? When you book an all inclusive holidays packages with this travel company, you “drive out those credit crunch blues”! And please do not think it will cost a fortune, Southall Travel all inclusive holiday packages guarantee you will not be digging deep into your pockets.

Luxury Holidays

Don’t think that luxury holidays were reserved for rich and wealthier, people booking for luxury holidays are on the rise with each passing month. Thanks to suitable options and the abundance of availability, along with the carful choices from this travel company, now you can plan these luxury holidays every year to the destination of your choice.

Family Holidays

Did your last Family Holiday disappoint you; do you feel like you overpaid for the entertainment you received? If Yes, this travel company will listen to you, you can tell what your interests are, and you can be sure they will deliver the family holiday package you are looking for your Family Holiday.

Safari Holidays

The tours extend to some of the top safari holiday locations worldwide including South Africa, Tanzania, Rwanda, Kenya, India and more. With a Safari Holiday, you are able to see some of the world’s most rare species of animals and birds. Meet with native tribes and learn about their history, while discovering multitudes of Mother Nature’s bounty on an exciting safari holiday adventure.

You will go through grass-covered fields and national parks, spread-out deserts and the mountains on your adventure, also get a chance to see the Bengal Tigers in India, Big 5 in Kenya and Mountain Gorillas in Rwanda along with other exciting safari holidays.

How do you pay for your Holiday?

The travel company website accepts most of the payment methods. You can use American Express, Mastercard, Bank Transfer, own-brand credit card, and more. Southall Travel also allows using online wallets like PayPal to make payments for your booking. Payments accepted on this top travel agents site include American Express, Diner’s Club International, Maestro, MasterCard, Visa, Visa Electron, and PayPal.

Does this travel agent have a Mobile App?

The travel Mobile App makes getting the cheapest and best price offer for holidays, package holidays, and flight fares. With the ability to edit and personalise the home screen, the app gives instant access to flights info, when needed. Whatever the purpose of your trip, the destinations you want to visit, and adventure experiences you wish to enjoy – the mobile travel App is the natural choice for the best cheap flights, cheap holidays, and tours.

However the app is very hard to use, you will still be asked to call directly to book – so bookings via the mobile are not possible!

You can view all the available Flights, Holidays, Destinations and everything that the website offers, but this travel agent is phone call booking only it seems.

How to Contact Customer Service:

Contact by post:.

Southall Travel LTD, Palmoak House, 19 S Rd, Southall, Middlesex, UB1 1SU, United Kingdom

Company number: 01869431 ATOL number: 5553 ABTA number: W4816, 80626 IATA number: 91293591

Chat or Call:

Call a travel expert: 0208 843 4444 General Sales and best deals (24/7 UK) 020 8574 8410 Corporate Office Number (not open to the public)

Email: [email protected]

Social Media: Facebook Twitter Instagram Pinterest YouTube

How do other Southall Travel reviews compare to Top 10 Travel Agency Review?

With there being two types of travel agency reviews that you can come across online – expert reviews and the more traditional customer travel agent reviews.

• The expert travel agent reviews will usually provide you with an unbiased evaluation of a UK agency and will highlight its pros and cons.
• Customer service reviews, on the other hand, will offer a more subjective view of an OTA. It will be sharing personal experiences and will most likely focus on a certain feature.

Final verdict

Southall Travel is a good travel agents and rightly counted among the top travel agents in the UK, they have a wide variety of holidays to 10oo’s of destinations, flying from 27 UK based airports. You can discover discounted flight offers and amazing cheap holidays, although they have to be booked via the phone and is the place where you will find the best travel deals. As it is displayed all over the website this travel agents wants you to call and have discussion about your holiday with them.

Flight only

Overall rating.

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Top10TravelAgents.com – First Choice Reviews of Best 1st Choice Holidays About: First Choice Holidays Limited is a UK-based online travel agency and tour operator,…

Top10TravelAgents Reviews – all-inclusive holidays Expedia reviews About: Founded in 1996, this top travel agent is one of the world’s leading full-service online, helping…

Suggested companies

Travel trolley, awayholidays.

Southall Travel   Reviews

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Reviews 4.6.

16,122 total

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Vineet and Dipesh given me exceptional…

Vineet and Dipesh given me exceptional service during change of flights in abroad and in uk. I’m continuing booking flight with them over 15 years. I can definitely recommend them for there services and support given to me.

Date of experience : January 31, 2024

Simple the best service ever from Connor!!!

Booked our tickets, and Connor is absolutely brilliant. Simply the best travel agent I have come across. Connor is the backbone of this company. He will get you the best price and explain everything in detail and then help and guide you after sales. Always Brought my tickets from Connor without fail, in am emergency or to book a holiday. Thank you so much.

Date of experience : April 17, 2024

Very good customer service, Anish is very helpful and has helped me for many years now. Amazing overall, will come again.

I highly recommend this business

I highly recommend this business. Their customer service is consistently outstanding exceeding my expectations every time. I am highly impressed by the service provided by Anish who understood the urgency of travel and went out of his way to deliver the best value tickets.

Date of experience : April 13, 2024

Brooklyn from SH travel always helps…

Brooklyn from SH travel always helps get me my long haul bookings efficiently quickly and great value I’ve used him now for 4/5 trips for Maldives and recommended friends to him who have also been impressed with his service knowledge and attention Thank you

Date of experience : April 12, 2024

Reply from Southall Travel

Dear Chirag, Thank you for your warm review. We are delighted to know that you had another positive booking experience using our service. Brooklyn always aims to provide top-notch assistance to our clients, and it's great to hear how impressed you are with his service. Your recommendations to your friends mean a lot to us. We are pleased they have also been impressed with his knowledge and attention to detail. Thank you for your continued support and trust in us. Looking forward to serving you, and your friends, in the future. Best Regards, Southall Travel

I HAVE always travelled with Southall. Extremely pleased with the customer service provided by Varun. He is patient, helpful and always willing to help

Date of experience : April 16, 2024

I always use Southall for booking…

I always use Southall for booking flights . Terrifically responsive and helpful . Anish did a great job for us today . Thanks

Date of experience : April 15, 2024

Dear Mr peter, We're pleased to hear you consistently choose Southall for your flight bookings and enjoy our responsive and helpful service. We're particularly glad to hear that Anish provided such great assistance. He will be delighted to receive your praise! We look forward to assisting you with many more future bookings. Thanks again for the kind words! Regards, Southall Travel

Southall travel organised a wonderful…

Southall travel organised a wonderful trip in the golden triangle of India including Agra, Ranthambore and Jaipur. Our driver Pradeep was safe and knowledgeable and the hotels were all great with the exception of the Royal Orchid hotel In Jaipur. Southall Travel should look at the public health issues with the swimming pool here, very disturbing. Also if you travel with Southall travel ask about the zones at Ranthambore before you book. Try to go into zones 1,2,3 or 4 even if it’s in a canter. You are much more likely to see tigers in these zones.

Date of experience : April 01, 2024

Dhruv as always is exceptional

Dhruv as always is exceptional! Thank you Southall team for all the help through the years.

A special Thanks to Arya.....

I have purchased airline tickets from Southall Travel over the years and have always received very well mannered, courteous and patient assistance.The agents make every effort in securing the best price according to the customers requests and the purchase process is secure and reliable. I highly recommend Southall Travel and on this recent purchase, a special Thanks to Arya for his assistance.

Date of experience : April 08, 2024

Dear Renu , Thank you very much for your kind review! We work very hard to offer the best service and prices for our customers, so it's really rewarding to hear it's appreciated. We're glad Arya was able to assist you and we'll be sure to pass along your compliment to him. We look forward to helping you with your future travel needs! Kind Regards, Southall Travel

Miles and Smiles

We have just returned from a fabulous trip to the Far East and a big thank you to Sammy who prepared a superb itinerary to Thailand, Cambodia and Malaysia. She worked hard to find a perfect schedule and she selected some wonderful hotels that made our trip so special. I have recommended Southall Travel to my friends and I am sure they will sort out a super vacation for you.

Date of experience : March 24, 2024

Dear Manique, Thank you for taking the time to share your wonderful experience with us. We're thrilled to hear that you had a fabulous trip to the Far East and we're grateful for your kind words about the service provided by Sammy. We work hard to create tailor-made, memorable experiences for our guests and are so glad to hear we hit the mark for you with the perfect schedule and hotel selection. Thank you for recommending Southall Travel to your friends. It's the highest compliment we can receive and we appreciate your trust in our services. Rest assured, we will continue to strive for excellence in providing super vacations for all of our valued guests. We look forward to assisting you and your friends with future travel plans. Warm Regards, Southall Travel Team

What a fantastic travel agency

What a fantastic travel agency, especially our agent Naina who has booked not just this trip to Dubai, but a fair few of our family holidays. Southall Travel are brilliant for Middle East and beyond. Don’t hesitate to contact Naina and the team: they really make your holiday work (for all budgets) with great ideas. We have two small children - so it’s great to work with an organisation that helps accommodate our children’s needs and requirements like 4 seats in a row on an emirates flight or M club at the Dubai, Palm Marriott.

Date of experience : March 20, 2024

Dear Bimal, Thank you so much for leaving such a kind and positive review! We are thrilled to hear that Naina and our team at Southall Travel have been able to assist with your travel plans and family holidays to Dubai and beyond. Your satisfaction is our priority and it’s always a pleasure to read that we have been able to make your travels more comfortable and enjoyable, especially with regards to accommodating your children’s needs. We are absolutely dedicated to providing the best possible services for all budgets, and we are glad to hear that you've found value in our work. It is feedback like yours that motivates us to continue providing excellent service. Please don't hesitate to reach out for any future travel plans. It’s always a pleasure to assist you and your family. With kind regards, Southall Travel

Company is lying that full refund is…

Company is lying that full refund is not given by airline.such a big agency and Waited 40 days for refund provide all medical document useless customer care didn’t reply to email £270 detected even medical ground evidence provided for cancer patient. Airline said it was refunded to agency and they will do the refund.

Date of experience : March 10, 2024

Southall Travel

How about this: "I've had another disappointing encounter with Southall Travel. Despite being a customer since 2017, their service remains consistently poor. Their prices are exorbitant and the service provided by Dhruv, the sales consultant, was thoroughly incompetent. His failure to follow up and organize properly has left me thoroughly dissatisfied. It's time to explore other options for my next holiday."

Ask for Naina, customer service is exemplary.

My 4th or 5th time booking through Southall Travel and as usual, they got the deal we were looking for just right. I was doing a two part holiday which involved an AirBnB so I thought maybe I’d find a better deal myself booking directly or through booking.com but I’ve literally spent days glued to my screen searching for the best hotel deal and after 1 phone call to Southall and the trip is booked and paid for. Just so easy. Naina was my advisor this time and she was just the best I’ve had in 10 years. I’m very indecisive and made the poor lady search and amend my searches countless times but she done it all without ever making me feel bad about my constant changes. A proper customer service agent with a fantastic attitude. I hope that level of service gets rewarded at Southall because it’s so hard to find. Anyone looking to book a holiday, save yourself the headache and just book though this company or reputable agents. They’re worth it!

Date of experience : April 03, 2024

Dear Zayne, Thank you for taking the time to share this fantastic review. We're thrilled to hear that your experience with Southall Travel has been consistently positive, and that you found our service efficient and stress-free. Naina will be absolutely delighted to hear your kind words. We pride ourselves on delivering excellent customer service and it's great to know that she was able to assist you so diligently throughout your booking process. We can assure you that such dedication and positive attitude towards customer service do not go unnoticed. We appreciate your recommendation and look forward to assisting you with your future holiday plans. Best Regards, Southall Travel Team

One of best travel agency

One of best travel agency, very professional staff, always helpful and find you a very good holiday deal. Never disappoint me with the service. Always and prompt response from the Team. Special thanks to Mr Ram. He always help me to find best deal. Highly recommended.

Date of experience : March 23, 2024

Dear Customer, We make customer satisfaction our top priority and your kind words validate our team's efforts. We are thrilled to hear that Mr. Ram was able to assist you in finding the best deal. We will definitely convey your special thanks to him. Your recommendation means a lot to us and encourages us to be more dedicated and efficient in serving our valued customers like you. Thank you for your kind words. We look forward to helping you plan many more memorable holidays in the future. Best Regards, Southall Travel

I’ve been booking with Southall Travels…

I’ve been booking with Southall Travels for many years now and can endorse their service anytime for a seamless and stress free travel. I would like to specially commend Connor for his excellent salesmanship and customer service skills. Keep up the good work Connor ! Mridul

Date of experience : March 25, 2024

Dear Mridul, Thank you for your wonderful feedback. We are thrilled to know that you've been choosing Southall Travels throughout these years and that you're satisfied with our services. Your kind words about Connor's excellent salesmanship and customer service skills will definitely be passed on to him. We're certain it will make his day and motivate him to maintain his high standard of work. Customer satisfaction is always our top priority and we're glad to hear that you've experienced this. Thank you for your continued trust and support, we look forward to serving you for many more years to come. Regards, Southall Travel

Friendlt and Helpful staff, Also get you with the best deal

Aarti was very friendly and helpful. Did manage to give me the best deal for my travel. Also very patient about my consitent date changes.

Date of experience : April 11, 2024

Dear Ashik, Thank you for writing us a review. We love hearing that our staff, especially Aarti, was able to provide you with friendly and helpful service and managed to offer you the best deal for your travel. We understand that plans can sometimes change, so we are happy to note that our team was patient with your date changes. We look forward to serving you again in the future! Many Thanks ! Southall Travel

Connor was very kind and patient with…

Connor was very kind and patient with all my queries and helped me with all the options available. I was able to book with confidence as well as according to my schedule. He is an asset to your business. Well done Connor!

Dear Eleazer, Thank you so much for taking the time to leave such a positive review. We're delighted to hear that you had a great experience with our representative, Connor. We strive to provide the highest level of service and it’s wonderful to hear we are achieving that goal. Connor is indeed an integral part of our team who consistently puts our customers first. We will definitely pass along your commendation to him. It will surely boost his motivation and serve as a reminder of his exceptional work. Your confidence in our service means a lot to us and we're glad that we were able to assist you according to your schedule. We look forward to assisting you again in the future! Regards, Southall Travel

Vineet was very polite and he gave us…

Vineet was very polite and he gave us an excellent deal on a holiday package. Loved how fast he worked and within 2 days, all was set up. He was very thorough as well and helped in every way and cleared any questions we had.

Date of experience : March 28, 2024

Dear Priya, Thank you so much for taking the time to share your wonderful experience with Vineet. We're thrilled to hear that he was able to provide you with the excellent service that we strive to deliver to every customer. We'll definitely commend Vineet for his exemplary work and fast turnaround. It's also great to know that he was very thorough and was able to answer all of your questions to your satisfaction. We hope you have an amazing holiday! Please don't hesitate to reach out if you need any more assistance in the future. We look forward to serving you again. Kind Regards, Southall Travel

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• There are loads of types of holidays in Southall and the cost will depend on what type of trip you’re taking and for how long you’d like to stay. Here are the latest prices for a 3 night trip for 2 travellers: Top holiday £107; Budget holiday £107.

Where to stay in Southall

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Southall Travel

Learn more about the services southall travel offer here, southall travel: inclusive of all holiday types.

Whether you’re looking for an exotic and luxurious sandy beach getaway, or just looking to get more for your holiday money, the experts at Southall Travel can help find all you need. Be it a spare no expense luxury vacation, or a bank-friendly budget trip, Southall Travel’s years of experience and wealth of knowledge can help to provide you with the perfect holiday tailored to all your needs.

Southall Travel are also dedicated to providing customers with perfect holidays in the best and most economical way possible, so if you are amongst the more cash-conscious of us, Southall Travel can help you to get the most out of your holiday money.

Have you ever forked out a fortune for an expensive trip; flights, hotel, etc, and then found yourself begrudgingly handing over more cash for dear meals and drinks? If so, you might want to consider one of the great all inclusive holidays Southall Travel has to offer. With all drinks and food included, you can relax and enjoy your holiday without the worry of spending more than the set price up front.

A holiday should be designed to relax and de-stress, not create more stress in the form of money troubles upon returning home. Southall Travel always have a range of all inclusive holidays on offer. Including locations all over the world and covering all price ranges, Southall Travel will have an all inclusive holiday package that suits all your holiday needs.

The beach holiday: the classic holiday that suits everyone and doesn’t have to break the bank. Whilst top end prices can easily be paid for, ultimate luxury resorts on the most remote of tropical islands, beach holidays can easily be affordable as well as enjoyable. Southall Travel have a range of beach holidays available, many on all inclusive deals. From elegance and grandeur in Dubai to the rustic charm of Hawaii, you’re sure to find a beach holiday with Southall Travel that appeals to your individuality and preferences.

Southall Travel are also experts at creating personal, tailored holiday packages for customers who are looking for something a little different to what is already advertised. You can name your location, hotel, timescale, even your airline and Southall Travel will bring it all to life in the perfect holiday package. If you’re looking for the perfect getaway break, even if it’s on a budget, Southall Travel are the travel agents for you!

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Can I cancel my booking with Southall Travel?

Do you have to cancel your Southall booking?

Yes, you can cancel your booking but you are not guaranteed any refund for the money you spent in making the original reservation. You must notify Southall of your decision to cancel as soon as possible. Any cancellation notification over the phone is not considered valid unless it is accompanied by a written notification or by email within 24 hours of notification. It is also important to note that any email received must be from the email ID registered with Southall at the time of booking, any other email address will be considered invalid. Any cancellation notice will only take effect on the date that it is received by Southall, not when it is sent by you.

After a request to cancel is processed you must receive a cancellation invoice with an additional fee within 7 days or else you will be subject to an increase in charges. If you are already in possession of your airline tickets, these must be returned to Southall along with the cancellation request. 

Below is an outline of the cancellation charges:

Any insurance premiums and amendment charges purchased through Southall are non-refundable under any circumstances. Additionally, certain travel arrangements cannot be changed or cancelled after they have been confirmed without incurring a 100% cancellation charge. If you have purchased the full insurance offered by Southall, this only covers loss of deposit and additional cancellation fees, not the cancellation charges; and this insurance does not cover all travel arrangements. If only some members of the booking party wish to cancel, then the remaining members are held responsible for the remaining charges.

Can I cancel my Southall reservation within 24 hours of booking?

Yes, but you will be faced with 100% of the booking cost as well as any extra cancellation fees outlined in the terms & conditions.

How do I cancel my Southall reservation within 24 hours of booking?

Step 1: Notify Southall as soon as possible by calling Customer Service

Step 2: Send an email confirmation or a written document to validate your cancellation. Include the airline tickets in your cancellation request

Step 3: Wait for a cancellation invoice within 7 days to confirm your cancellation

Step 4: Be prepared to pay for the cancellation charge as well as any other additional fees

How can I change my Southall booking?

Any amendment to your already confirmed booking will be considered, but it is not guaranteed. Any amendment request must be made in writing by the person who made the original booking from the email ID registered with Southall at the time of booking. There is an amendment fee of 

£100.00 per person and you will be held responsible for any other amendment charges the airline, hotel, or holiday package requires.

However, if any member of the booking party is prevented from travelling, you may transfer the ticket to someone else as long as the following conditions have been met: that person is introduced by you; you notified Southall at least 7 days before departure; you pay the remainder of your balance, an amendment fee of £100.00, any additional charges; and the transferee agrees to the contract made with Southall. After a change is made, you and the transferee will remain jointly responsible for the payment of all sums.

To change the date, time or destination of your Southall reservation, follow these steps:

Step 1: Submit a request for a change to your reservation by emailing Southall from the email ID that was registered at the time of booking

Step 2: Wait to hear back from Southall as to whether or not they are able to process your request

Step 3: Pay the amendment fee of £100.00 per person, as well as any other costs incurred while making the alteration

Sell your holiday to someone else and get your refund that way

If you feel like cancelling or changing your holiday costs too much, you’re right! Do you know that you can sell your holiday to someone else and receive your refund that way? All you need to do is change the names on your reservation to the person you are selling it to and pay the associated name change fees. 

If you have a package holiday but cannot change the name of the flight, you can still change the name on the hotel booking and at least sell that. It is still much better than paying 100% cancellation charges!  

Southall name change policy

Southall’s name change policy states that if you wish to make amendments to your booking, and your hotel accommodation and airline allow it, then you may change the name on the booking. Any amendments to the booking however, will be subject to a name change fee specific to the hotel and airline you booked as well as a £100.00 amendment fee put in place by Southall.

How can I change the name on a Southall reservation?

Step 1: Ensure that it is at least 7 days before departure

Step 2: Request a name change by emailing Southall from the email that was registered at the time of booking

Step 3: Ensure that the transferee fits the criteria to take over the ticket

Step 4: Pay any outstanding balances, including a £100.00 per person amendment fee

Step 5: The transferee must agree to the Booking Conditions with Southall

Can I sell my Southall booking?

Yes, you can! As long as the flight and hotel reservation allow for name changes then a simple change of name is all it takes in order to be able to re sell your booking. You may be faced with the amendment fee specific to your hotel on top of any airline charges.

But did you know that under the Package Travel Directive, which applies in the whole of the European Union, travel agents have to allow name changes for package holidays? A package holiday is anything where you buy two combinations of travel bookings - like a hotel and a flight. Southall has to allow you to transfer the holiday in another person's name. 

Where can I sell my Southall booking?

You can sell your holiday on SpareFare. We are like eBay for travel reservations, with the added benefit of secure transfers and expert customer support. Click here to sell your holiday.

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