top 10 travel agency software

• Announcements
• Inside Copilot

Back to Blog

7 best travel agency software to boost revenue in 2024

• 11 min read

What is travel agency software?

What should you look for in software to manage your travel agency.

• best software for travel agencies in 2024 

Your client's experience with your travel agency starts well before they set off on their trip. Instead, their journey begins the moment they go to your website to see what your agency has to offer. From there, communication, itinerary planning, payment options, and timely updates are all important components of the overall package that make up a great travel booking experience.

The best travel agency software helps you provide the service you need to foster strong relationships, retain clients, and drive revenue.

Read our list of the 7 best travel agency software tools in 2024 to transform your agency into a premier destination of its own.

Travel agency software covers any tools that can help your travel agency operate more efficiently, delight your customers, and find and book hotels, air travel, trains, and car rentals.

Some tools help book flights and hotels, while others are focused on marketing, client communication, or building a website that converts visitors.

The best travel agency software should help you streamline your workflows and give your clients the service they need. Here’s what to look out for when evaluating tools for your travel agency.

• Travel options: Good booking software should give you access to a wide range of flights, hotels, car rentals, and tours.
• Cost reduction: Travel is expensive. Good travel agency software ensures that you can get prices that are acceptable to your clients while leaving you with enough profit.
• Customer experience: The best software for travel agencies gives your clients an excellent customer experience. Branded client portals are effective ways to centralize client communication and provide excellent transparency.
• Efficiency: Travel arrangements require complex and often disparate workflows. Any travel agency software you choose should be able to streamline your workflows so your service is fast and efficient.

Now that we know what to look out for, let’s get into our list of our favorite tools to run your travel agency.

10 best software for travel agencies in 2024 

Here are our top picks for the best travel agency software available on the market today:

Alright, let’s take a look at what each tool does, how much it costs, and what real customers have to say about them.

1. TravelPerk

• Best for: Booking trips for your clients
• Pricing: Starts at $99 per month, plus 3% of each booking

TravelPerk is an all-in-one tool for booking and managing everything your client needs for a trip. The tool gives travel agencies access to a wide range of flights, hotels, trains, and cars, so they can put together superb inventories at great prices. While it’s a great choice for travel agencies, it’s also a good option for large teams who need business travel management solutions.

The TravelPerk interface is clean and modern. It acts as a portal to an incredible travel inventory that is capable of meeting all your clients' needs. The search filters are solid and remove a lot of time-consuming tasks. The mobile app is another great feature that allows agents to work on the go.

Other interesting features of the app include carbon footprint tracking, which is a good tool for environmentally conscious clients. What’s more, if you have a lot of business travel clients, you can take advantage of VAT recovery and even integrate individual travel policies into the platform to track travel expenses.

Overall, TravelPerk saves you time on bookings while giving you access to a wide range of inventory. What’s not to like?

TravelPerk notable features

• A centralized platform to help streamline the booking process
• Access to a huge inventory of flights, hotels, and transport options
• Carbon footprint tracking

TravelPerk reviews

Here is what real TravelPerk customers have to say about the solution.

• G2: 4.6/5 ⭐
• Capterra: 4.8/5 ⭐
• GetApp:   4.7/5 ⭐

• Best for: Client management and communication
• Pricing: Starts at $29 per month per user

Copilot is the platform service businesses are built on. It allows firms and agencies of all sizes to bring their entire tech stack under one roof. From communication, contracts, payments, intake forms, and more, Copilot is a one-stop shop for running a service business. And because running a travel agency is very customer-focused work, Copilot focuses mainly on the client experience and the customer-facing side of your business. The goal is to create such a great, personalized customer experience that your clients keep coming back to you to plan their trips.

Some Copilot features that work well for travel agencies include customizable intake forms so you can better understand your client’s travel needs. These forms help you collect pertinent information that you can easily transfer into an integrated CRM tool. What’s more, you can build beautiful branded client portals to centralize itinerary planning and other requirement discussions.

A client portal also offers secure file-sharing, which you can use for travel documents, visas, and information about flights, hotels, car rentals, and more. Having all these documents available on the cloud and in one centralized place is a huge benefit for your clients.

Another great Copilot feature that will help your travel agency is the in-built payment management. You can create invoices, subscriptions, and offer secure checkout — which means your clients have flexible and easy ways to pay for their travel.

Overall, Copilot is an indispensable tool for travel agencies who want to demonstrate their professionalism and trust by providing a user-friendly client portal that your customers will love.

Copilot notable features

• Automated onboarding workflows that help you collect important client details and cut down on your admin work.
• Integrated payment portals that offer clients different payment options, including subscription payments.
• White-label client portals that centralize communications share important travel documents and keep everyone up to date about how travel plans are progressing.

Copilot reviews

Here is what real Copilot customers have to say about the solution:

• G2: 4.8/5 ⭐
• Capterra: 4.9/5 ⭐
• Software Advice: 4.9/5 ⭐

3. WeTravel

• Best for: Payments for group travel
• Pricing: Starts at $79 per month, with custom plans for travel agents

WeTravel started out life as a platform to help simplify payments for group tour operators. However, it has expanded over the years and now it is used by travel agents to solve the complexity of group travel.

The big idea with WeTravel is that you can easily generate a slick, professional page for group trips. Your page means you can centralize everything you need for the trip and include photos, itinerary descriptions, and traveler information.

However, perhaps the best feature is the secure payment portal that solves the messy problem of taking payment from a wide array of travelers. Clients can pay by card or electronic transfers, and you can even offer payment plans.

WeTravel’s easy-to-use interface and superb drag-and-drop inventory creation are excellent features for small travel agencies who want to provide high-quality and polished customer experiences. Their processing fees are just 1%, which is very competitive.

You can also integrate WeTravel with marketing tools to help you capture leads and send out promotional materials for various trips. However, WeTravel might not work for very complex itineraries. Additionally, it’s mobile-friendliness does need a little work. But don’t let that put you off, because WeTravel is a great tool to have in your arsenal.

WeTravel notable features

Wetravel reviews.

Here is what real WeTravel customers have to say about the solution.

• G2: 4.1/5 ⭐
• GetApp:   4.8/5 ⭐

4. Avochato

• Best for: Text message notifications
• Pricing: Starts at $19 per month, with custom plans for busier agencies

Keeping clients up to date on travel information is a big challenge these days. One of the best ways to ensure that clients have the information they need is by SMS because the technology has incredible open rates of around 98% .

Avochato is an SMS business communication platform. While it’s not solely focused on travel agencies, it’s used widely across the industry to provide the swift and personalized communication that clients treasure.

Conversational customer support is a big advantage in relationship businesses like travel. Avochato helps teams deal with booking inquiries, trip updates, promotional messages, and even gathering feedback. It’s very intuitive, and if you’re a growing agency, it’s more than capable of scaling with you.

However, WeTravel is not perfect. For starters, it’s very US-focused, which might not work for every travel agency. What’s more, it’s a little pricer than some other SMS solutions out there. Finally, while it does provide support for video and images via MMS, the communications might lack the immersion of a client portal or email communication. That said, it’s a great tool for communicating critical information that won’t get lost in your client’s inbox.

Avochato notable features

• Shared team inbox that allows multiple agency staff to communicate with clients
• Excellent integration with CRM tools
• Broadcast or schedule SMS messages for announcements, reminders, offers, and trip details

Avochato reviews

Here is what real Avochato customers have to say about the solution.

• G2: 4.4/5 ⭐
• Capterra: 4.7/5 ⭐

• Best for: Business travel bookings
• Pricing: Starts at $4 per booking

BizAway launched in Stockholm, Sweden, almost a decade ago with the goal of streamlining the travel process for businesses and agencies. Since then, it has expanded internationally, but it is still primarily focused on the European market.

Some of the problems that BizAway solves include fragmented, time-consuming, and frustrating booking experiences across multiple platforms. It’s also adept at expense management and compliance with business travel policies, with a particular focus on approvals and policy control.

While BizAway is the best tool for European travel, that’s not to say that it won’t work for different regions. Indeed, they have a huge inventory for worldwide travel thanks to widespread access to various travel suppliers.

The booking interface is gorgeous and makes it simple to find and secure hotels, car rentals, trains, and more from inside the platform. It also integrates well with CRM, HR, and accounting software, making it a good choice for both travel agencies and corporations.

Overall, BizAway makes our list of the best travel agency software because it can save you money on travel packages. For travel agencies, any tool that helps you achieve better margins is worth having in your software stack. Sure, it might lack some of the deep customization options of its competitors, but make no mistake, this is a solid solution that makes travel and booking management far easier.

BizAway notable features

• Superb user interface booking system
• Excellent and in-depth reporting tools
• Superb expense management and policy control tools for corporate travel clients

BizAway reviews

Here is what real BizAway customers have to say about the solution:

• Software Advice: 4.7/5 ⭐
• GetApp: 4.7/5 ⭐

• Best for: Building a travel agency website
• Pricing: Starts at $14 per month, but busy agencies will need higher-tier plans

Webflow is a visual website building site with CMS and hosting capabilities. It allows businesses of every type to build professional-looking custom websites that are ready for the modern age.

While there are many solid template-based website builders out there, Webflow is a winning choice for travel agencies for a number of reasons. Firstly, travel marketing is heavily reliant on images. Webflow helps you sell experiences because it handles visuals superbly. Additionally, it offers great responsive design, which is essential for clients who browse for trips via mobile. Finally, Webflow integrates well with third-party custom booking systems.

Weflow is flexible enough to suit a wide variety of travel agencies, from small operators to luxury travel websites. It’s very easy to build a site that will totally wow your clients without knowing any code. This feature will save you money on maintenance and getting your site built. When you add in Webflow’s hosting, these advantages alone are enough to justify its monthly price.

Another thing to consider is that Webflow builds fast-loading websites. Website loading speed is important to clients, and it’s also an SEO ranking factor. But that’s not the only way that Webflow will help with SEO. It also comes with SEO tools that help you structure your site so that you maximize visibility and promote organic site visits.

Overall, Webflow is a powerful web design tool that lets you build superb, visually appealing websites. A well-designed, secure, and fast-loading website is the first step on the path towards building trust and credibility, which are essential in the travel industry.

Webflow notable features

• Customizable design that helps you create a unique and visually striking website without coding
• Build in CMS to manage your destinations, tours, packages, blog content, and more
• Easy integration with booking and payment tools

Webflow reviews

Here is what real Webflow customers have to say about the solution.

• Capterra: 4.6/5 ⭐
• GetApp:   4.6/5 ⭐

• Best for: Customer operations
• Pricing: Starts at $59 per month

Since Front was launched in 2013, it has become widely adopted by travel agencies and other businesses as a way to enhance collaboration and customer communication via shared email inboxes.

Travel planning involves a lot of communication with hotels, car rentals, tour operators, trains and buses, and so on. Front helps you centralize these communications so that nothing is missed or forgotten.

The front really comes into its own for travel agencies, thanks to a few core features. Firstly, it’s a great way to collaborate on travel inventories because members can leave notes, assign tasks, and trash out the finer details, all in one place. What’s more, the booking tools are great for group planning.

If you’re a very small travel agency, some of the features might feel excessive. However, for busy teams, you can customize Front around your workflows, benefit from data & analytics tools, and get real-time visibility into which tasks your agents are handling, and which have fallen through the cracks.

Overall, Front ensures that your back office is streamlined, efficient, and on top of everything.

Front notable features

• Shared inboxes are a great way to provide much-needed visibility and oversight into disparate travel communications
• Superb templates for providing travel updates
• Excellent integration with CRM and booking tools

Front reviews

Here is what real BizAway customers have to say about the solution.

• G2: 4.7/5 ⭐
• GetApp: 4.6/5 ⭐

The best travel agency software makes life easy for you and your clients. Whether it’s by giving you access to a wider range of hotels and flights, ensuring your communication is timely, and that you can offer flexible ways for your client to pay.

Copilot’s super client portals help you streamline your onboarding, client communication, progress, document sharing, and payments. Sign up for a free Copilot trial today and take a holiday away from disorganized communication, inefficiency, and slow payments.

Share this post

Sign up for our newsletter

Subscribe to our newsletter to receive emails about important announcements, product updates, and guides relevant to your industry.

The new standard for modern services business.

• Messages Billing Files Contracts Forms Helpdesk Client Home Profile Manager
• Developer Home Custom Apps API Reference Copilot on Zapier Copilot on Make
• Accounting and Bookkeeping Marketing Agencies Startups Consulting Firms Real Estate Freelancers Law Firms Small Businesses Designers
• Brand Pricing Jobs Terms Privacy
• Blog Guide Video Tutorials What’s New Find an expert Security System Status Experts Program Affiliates Program Glossary Compare Sitemap
• Introducing Copilot's App Store and Platform Copilot 2024 Winter Release Announcing our Series A

Travel Agency Software

Find the best Travel Agency Software

Popular comparisons, buyers guide, filter products, company size.

• Self-Employed

Pricing Options

• # of User Reviews
• Average Rating
• Alphabetically (A-Z)

Compare Products

Showing 1 - 20 of 81 products

We’re making it easier, faster, and cheaper to book business trips and keep travelers safe and happy. The result is a smoother booking and travel experience for everyone, that also gives businesses all the control they need. Wit... Read more about TravelPerk

4.7 ( 403 reviews )

Egencia is a modern corporate travel management system for the fast-changing travel landscape. Egencia provides features to manage travel risk, support traveler well-being, and maximize ROI in your business travel program. - Comp... Read more about Egencia

3.9 ( 51 reviews )

Rezdy is a cloud-based B2B solution that helps tour operators sell their products on websites and multiple distribution networks. The solution’s open platform helps users integrate internal systems and web applications with the of... Read more about Rezdy

4.6 ( 227 reviews )

TravelWorks

TravelWorks by PC Voyages is a cloud-based business and accounting management solution designed for travel agencies of all sizes. It offers reservation management, invoicing, accounting, customer relationship management (CRM) and ... Read more about TravelWorks

4.5 ( 12 reviews )

Travenza.com

Travenza is a cloud-based hotel booking platform designed for travel agencies, tour operators, travel agents and consultants. It offers reservation management, payment processing, quote management and marketing functionalities wit... Read more about Travenza.com

4.0 ( 1 reviews )

Technoheaven TMS

Technoheaven is a travel software company based in USA/UAE/UK/Asia/India delivering end-to-end Travel Agency Software for tour operators and travel agencies to automate sales, operations and finances in a cost-effective way to max... Read more about Technoheaven TMS

4.6 ( 34 reviews )

PHPTRAVELS is PHP and MySQL-based travel agency software designed for the online travel and booking industry. The solution is suitable for owners of hotels, vacation rentals, travel agencies, tour operations, rental cars, cruises,... Read more about PHPTRAVELS

4.0 ( 85 reviews )

Tourwriter enables travel specialists and destination marketing professionals to craft chic, cutting-edge itineraries that stand out from the competition. We are an end-to-end tour operator software solution designed by tour opera... Read more about Tourwriter

4.5 ( 34 reviews )

Online Travel Reservation and Management System (OTRAMS) is a cloud-based hotel management solution that is suitable for travel businesses of all sizes. OTRAMS helps users manage bookings and operations from a single console ... Read more about OTRAMS

4.9 ( 25 reviews )

Toogo is a cloud-based tour operator software designed to help travel agencies create new products, market them online via websites and manage bookings. The key functionalities include a trip builder, sales management, logistics m... Read more about Toogo

4.8 ( 33 reviews )

Dolphin CRM

Dolphin is a cloud-based booking and information management software for tour operators and travel agents. The solution includes modules such as online booking, a product database and reservations. It is suitable for travel busine... Read more about Dolphin CRM

3.8 ( 20 reviews )

Lemax is an online software solution for tour operators that create, sell and operate multi-day tours and want to be more efficient and grow faster by digitalizing their business: 1) Get all products and calculations centralized,... Read more about Lemax

4.3 ( 14 reviews )

Designed for travel agencies and activity resellers, Hero is a comprehensive ticketing, payment, and booking solution that allows businesses to streamline reservation operations without the need for multiple systems. From customiz... Read more about Hero

4.8 ( 69 reviews )

Ezus is a travel management software that helps organizers create custom events and travel plans. The platform enables organizations to design budgets and programs. Ezus assists users with handling customer information using ... Read more about Ezus

REZY360 is a cloud-based travel management solution that enables businesses to streamline processes related to client communications, email marketing, customer databases and more. The profile management system lets administrators ... Read more about REZY360

No reviews yet

Regiondo is an all-in-one B2B booking software that lets you sell tickets online, manage bookings, show your availability and grow your business. The solution can be easily integrated into your own website to let your customers b... Read more about Regiondo

4.2 ( 53 reviews )

TripsCommerce

TripsCommerce is a hotel management solution suitable for small to midsize travel and accommodations businesses. Key features include website building, booking management and tour management. TripsCommerce enables users to re... Read more about TripsCommerce

5.0 ( 1 reviews )

TrekkSoft is a cloud-based tour and activity booking solution for tour operators of all sizes. TrekkSoft offers tools to help users manage online bookings, payments, marketing and more. Mobile apps are available for iOS and Androi... Read more about TrekkSoft

4.5 ( 229 reviews )

Avochato is a messaging and reputation management solution designed for companies of all sizes. It offers customer review management, response management, review monitoring and reporting functionalities within a suite. The product... Read more about Avochato

4.7 ( 132 reviews )

Thomalex is a cloud-based solution that helps small to mid-size travel agencies and travel management companies build and run online booking engines. It allows end-users to create personalized profiles and receive frequent flyers ... Read more about Thomalex

4.8 ( 12 reviews )

Lanes & Planes

What is travel agency software?

Travel agency software is a tool that helps travel businesses and agencies manage their operations. It simplifies tasks such as booking reservations for flights, hotels, car rentals, and creating customized itineraries. The software also assists in tracking sales and commissions while providing detailed reports on business performance.

Moreover, this platform often includes features such as customer relationship management (CRM) to maintain a customer database and track customer interactions, invoicing to handle payments smoothly, and marketing tools to promote deals or packages.

Using travel agency software can help travel advisors and tour operators save time by automating routine processes, such as data entry and sending confirmation emails and invoices.

What are the core features of travel agency software?

Reservations management: Handle reservation processes such as online booking, scheduling, and modifying customer reservations for flights, hotels, or tour packages through a built-in booking engine. Reservation management also often includes availability checking and automatic booking confirmations. 

Itinerary creation : Assist in planning, scheduling, and organizing client trips. With the itinerary creation feature, details such as flight or train schedules, hotel reservations, and car rental details can be compiled into a single document for easy access during travel.

Payment processing : Handle transactions with clients securely. It processes various forms of payment, such as credit cards, debit cards, and digital wallets, for booking services such as flights, hotels, and car rentals. The feature ensures safe and efficient payment processing while maintaining transaction records for future reference.

What are the benefits of using travel agency software?

Simplifies the booking process : Travel agency software simplifies booking processes by automating tasks such as searching for and suggesting flights, hotels, and car rentals. Travel agents can book services quickly without checking multiple providers' websites or platforms for the best deals. Such a process saves considerable time and effort, resulting in an efficient booking process with fewer errors.

Manages customer information effectively : Travel agency software stores all customer-related personal information, such as contact details, booking history, and preferences, in one place for easy access. Such centralization helps travel agencies provide personalized service for online travel booking based on past interactions or preferences, enhancing customers' experience and leading to repeat business.

Automates invoicing and billing tasks: Travel agency software simplifies financial management by auto-generating invoices, calculating total costs accurately, applying discounts, if any, and sending them to clients. This level of automation reduces manual effort for staff members while minimizing errors in calculations or data entry for online booking, which can lead to customer dissatisfaction or revenue loss.

What are the potential issues with travel agency software?

Poor customer support: The tourism and travel business is fast-paced, so clients need quick resolutions for problems. If they encounter problems or have questions that aren't promptly addressed, it could cause frustration and negatively affect their overall experience. Having software that doesn't offer seamless customer support options might lead to losing customers to competing services offering better user assistance.

Inadequate payment gateways: Lack of adequate payment gateways limits the number of options customers have to make payments, which could lead to a loss in sales if preferred methods are not supported. Also, insecure or unreliable payment systems may deter clients due to security concerns, thereby further negatively impacting your business.

Lack of customization: Lack of customization means the inability to tailor services based on individual customer preferences, potentially leading to dissatisfaction and lost business opportunities. Customization helps provide personalized experiences, which is crucial for maintaining client loyalty and attracting new customers in a competitive market.    

How much does travel agency software cost?

Most travel agency software products are priced “per month” basis, and their entry-level pricing plan ranges from $49 to $99+* . An enterprise product priced higher may include additional features such as customized travel package management, advanced itinerary reporting and analytics, gift card and voucher management, and advanced booking widgets.

*The pricing included is for the entry-level/lowest-priced offerings found on vendor websites as of Feb. 13, 2024. 

What is travel agency software used for?

A travel agency software system centralizes processes related to booking management, payment processing, and client–agent communication. However, the software can have multiple use cases based on the data fed into the system and the tool's features leveraged. Some of them are:

Operations management : Travel agency software helps manage day-to-day travel management operations for businesses. These include task automation for repetitive tasks such as sending booking confirmations, generating invoices, and updating customer records. Additionally, the software helps create staff schedules and manage fleets for operators that provide transportation services by identifying peak booking periods.

Dynamic package creation : Travel agency software allows agents to dynamically create travel packages by combining flights, hotels, and leisure activities based on customer preferences. The software takes real-time pricing adjustments and availability updates from third-party websites and booking platforms, adding and modifying components for a client's trip accordingly.

Multi-channel booking integration : Travel agency software integrates with various third-party booking channels, ensuring that agents can seamlessly manage and synchronize bookings on these external platforms. Additionally, integrating multiple channels increases the visibility of a travel agency and its offerings. It also enables potential customers to find and book services through their preferred platform. The software ensures that bookings through such platforms are integrated into the central reservation system.

Which software tools integrate with travel agency software?

A travel agency tool integrates with various solutions for data export and import. We looked across thousands of reviews from software users in the travel industry to identify the products that the users frequently mentioned they integrated with their tools:

Stripe is an online payment platform that integrates with travel agency software to help accept and process digital payments from clients. Customers can send payments through such a payment gateway integration via their preferred mode, such as debit or credit cards or online banking. Stripe also helps generate invoices that businesses can use to track payments.  

Zapier is a workflow management software solution that offers task automation capabilities by providing integrations with various other applications and services, such as email marketing and customer relationship management (CRM) software. For instance, businesses can use Zapier to automate repetitive processes, such as data entry, sending booking confirmation and follow-up emails, and assigning agents to specific clients to manage customer support.   

Google Calendar is a calendar management and scheduling platform that helps businesses sync travel itineraries and booking details from the travel agency software to clients' Google Calendars. Google Calendar provides reminder notifications for upcoming events. By integrating with Google Calendar, travel agencies can help clients stay informed about their travel schedules, reducing the likelihood of missed flights or activities. 

QuickBooks is an accounting solution that integrates with travel agency software to keep track of customer financial data, including invoices, payments, and other internal financial transactions. Changes made in the travel agency software, such as booking updates, cancellations, or new transactions, can be reflected in QuickBooks in real time. This ensures that the agency’s financial records are consistently up-to-date .

Airtable is a collaboration platform that integrates with travel agency software and grants access to multiple team members to create a centralized database containing information about tour packages, customer information, and internal business data. Airtable allows travel agencies to create customizable tables and fields based on specific data requirements. This flexibility enables the customization of data structures to match the unique needs of the travel agency, accommodating various types of information, such as booking IDs, itineraries, service types, and other travel-related data.

*We identified these integrations mentioned most often in verified reviews of travel agency software published on Software Advice within the past two years. (as of Feb. 13, 2024).

Key considerations when purchasing travel agency software

Evaluate the ease of booking and reservation management: The ease of booking and reservation management directly impact the efficiency and effectiveness of operations. A user-friendly system allows quick bookings, updates, or changes to reservations, etc., leading to improved customer service experience and reduced operational errors.

Check the capability of creating customized travel packages: The ability to create customized travel packages allows for flexibility and personalization based on client preferences. This feature can enhance customer satisfaction, differentiate your services from competitors, and potentially increase revenue by offering unique experiences tailored specifically to individual requirements.

Assess the efficiency of customer relationship management functionality: Effective customer relationship management (CRM) features in travel agency software can help manage and analyze customer interactions, enhance relationships with customers, improve service quality, and increase retention rates. It also allows the identification of new potential clients, which ultimately drives sales growth. Therefore it's crucial to evaluate the efficiency of CRM functionality when purchasing such a tool.

Products evaluated for the pricing calculation were taken from Software Advice’s travel agency software directory. The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in Software Advice's directory that offer them. 

This travel agency software buyers guide was authored by Software Advice’s content team. We develop our guides using the author's expertise, insights from 2M+ unique user reviews, and our proprietary data science algorithms to identify trends in user sentiment, preferences, and priorities. Some text was generated with assistance from artificial intelligence tools.

spotSaaS Blog

Type and hit Enter to search

How to choose the best travel agency software in 2023.

Navigating the world of travel agency software can be a daunting task, especially with the multitude of options available in 2023. Did you know that tools like TravelPerk and FareHarbor are considered among the top software for travel businesses this year? This blog post is designed to simplify your search by breaking down crucial factors such as essential features, pricing models, user-friendliness, and more to look for when choosing a travel agency tool.

Stick around, we’re about to embark on a journey to find your ideal travel agency software solution.

What is Travel Agency Software and Who is it Useful For?

Travel agency software is a digital platform designed specifically for travel agencies and tour operators to streamline their online booking process, enhance customer experience, and manage various aspects of travel management.

It is useful for a wide range of businesses, from small agencies to large enterprises, that deal with selling tickets, organizing tours and activities, and providing comprehensive booking services.

Definition of travel agency software

Travel agency software is a tool for travel businesses. It helps them manage bookings, tickets, and client needs in one place. This includes places to stay, trips to take and flights.

Some of these tools can work with other business tools too. It makes running a travel agency smoother and less hard.

Target audience

Travel agency software is for a wide range of people. It suits small business owners who have travel agencies. This tool also works well for big companies. They can use it to plan their staff’s trips.

Anyone who wants an easy way to handle travel plans should think about using this software. This includes tour operators and those in charge of corporate travels. Selling tickets, planning tours, and booking are some tasks the software can do fast.

So, both new startups and established firms will find it useful.

The software makes it simple to manage every part of a trip. Travel agents and operators can use its features to make their work smooth. So if you run a tour company or own a travel firm, this tool is for you!

Benefits of Travel Agency Software

Travel agency software offers numerous benefits to travel agencies of all sizes. It enhances efficiency and saves time by automating various processes such as booking and reservation management.

This not only streamlines the online booking process but also enhances the overall customer experience. Additionally, travel agency software is cost-effective, helping businesses save money on manual labor and other expenses.

Overall, it plays a crucial role in improving the operations and productivity of travel agencies while ensuring an enhanced customer experience.

Efficiency and time-saving

Travel agency software makes work fast. It cuts down time spent on tasks. With it, travel agents can make bookings in a few clicks. There is no need for long phone calls or manual data entry.

More work gets done in less time. The software does lots of tasks at once too! It checks prices, finds seats and even sends tickets to customers all by itself! This not only speeds up work but keeps clients happy as well.

Time is money in business and this tool helps save both!

Cost-effectiveness

Travel agency software offers cost-effectiveness for travel agencies of all sizes. By automating manual tasks, streamlining processes, and reducing the need for paperwork, these software solutions help save valuable time and resources.

This translates into cost savings by minimizing labor costs and increasing operational efficiency. Additionally, some software options offer flexible pricing models that can be tailored to fit different budgets, making it easier for small businesses and enterprises alike to find a solution that suits their financial needs.

With cost-effective travel agency software, agencies can focus on delivering exceptional service to their customers while maximizing profitability.

Enhanced customer experience

Travel agency software plays a crucial role in enhancing the customer experience. By streamlining online booking processes and offering real-time product reviews, travelers can make informed decisions.

With integration capabilities, travel agencies can provide comprehensive booking software that allows customers to easily reserve flights, accommodations, and activities. This not only saves time but also ensures a seamless and hassle-free booking experience for customers.

Additionally, by using travel agency software with customer relationship management (CRM) features, agencies can personalize their services and offer tailored recommendations based on customer preferences and past bookings.

Essential Features and Functionality to Look for

When choosing travel agency software, it is important to consider essential features and functionality that will streamline your booking process and enhance the customer experience.

Look for software that offers easy booking and reservation management, integration capabilities with third-party tools, robust reporting and analytics, as well as customization options to tailor the software to your specific needs.

Booking and reservation management

Travel agency software offers a booking and reservation management system that allows travel planners to efficiently handle reservations. With this feature, they can easily reserve rooms, flights, and activities directly from their agency website.

This streamlines the booking process and enhances the overall customer experience. Some of the best travel agency software options for 2023 include Egencia Suite, Lemax, TravelPerk, TravelWorks, WeTravel, Rezdy, TrekkSoft, and Avochato .

These comprehensive booking software solutions offer real-time product reviews and integration capabilities with third-party tools to further optimize the reservation process for travel agencies.

Integration with third-party tools

Travel agency software that offers integration with third-party tools can greatly enhance the functionality and efficiency of your business operations. By seamlessly connecting with other software and platforms, such as accounting systems, email marketing tools, customer relationship management (CRM) platforms, and payment gateways, you can streamline your processes and improve productivity.

For example, integrating with accounting software like Xero or QuickBooks allows you to automate financial tasks and easily track expenses. Integration with email marketing tools like Mailchimp enables targeted communication with customers, while CRM integration helps you manage client relationships effectively.

This level of connectivity ensures a smooth flow of data between different systems, eliminating manual work and reducing errors. With seamless integration capabilities in travel agency software solutions, you can optimize your operations and provide a better experience for both your team and customers.

Reporting and analytics

Reporting and analytics are essential features to consider when choosing travel agency software. These tools provide valuable insights into the performance of your business, allowing you to make informed decisions and improve your operations.

With reporting capabilities, you can track key metrics such as bookings, revenue, and customer satisfaction. Analytics help you analyze trends and spot opportunities for growth. By understanding data from different sources, like customer reviews or product ratings, you can identify areas that need improvement or optimize your offerings based on real-time feedback.

Reliable reporting and analytics functionalities in travel agency software enable you to stay competitive in the industry and deliver exceptional experiences to your customers.

Customization options

Travel agency software should offer customization options to meet the specific needs of each travel agency. This allows agencies to tailor the software according to their preferences, branding, and business processes.

Customization options can include adjusting the user interface, adding or removing features, integrating with other tools, and configuring workflows. By having these customization options available, travel agencies can optimize their operations and provide a more personalized experience for their clients.

It’s important for agencies to consider this aspect when choosing travel agency software in 2023 to ensure they have the flexibility they need to meet their unique requirements.

Things to Consider When Choosing Travel Agency Software

When choosing travel agency software, it is important to consider factors such as budget and pricing models, user-friendliness, customer support and training, as well as security and data privacy.

Budget and pricing models

Choosing the right travel agency software involves considering your budget and the pricing models offered. Here are some factors to keep in mind:

• Compare the prices of different software options to find one that fits within your budget.
• Look for flexible pricing models, such as monthly subscriptions or per booking fees, that align with your business needs.
• Consider any additional costs, such as setup fees or transaction fees, when evaluating the overall affordability of the software.
• Take into account the scalability of the pricing plans. Ensure that you can easily upgrade or downgrade as your business grows or changes.
• Look for software providers that offer free trials or demo versions so you can test the product before committing financially.
• Consider the value for money. Look beyond just price and consider the features and benefits provided by each software option.

User-friendliness

User-friendliness is an important factor to consider when choosing travel agency software. It’s all about how easy the software is to use and navigate. Travel agencies need software that doesn’t require a lot of training or technical expertise to operate effectively.

The goal is to find a system that can be seamlessly integrated into existing workflows and allows agents to quickly access the information they need without any hassle. User-friendly software should have intuitive interfaces, clear menus, and straightforward navigation options.

This ensures that agents can efficiently perform tasks like booking reservations, managing itineraries, and generating reports without wasting time figuring out complicated processes.

Customer support and training

Another important factor to consider when choosing travel agency software is the availability of customer support and training. It’s crucial to have access to reliable support channels, such as a helpdesk or live chat, in case you encounter any issues or need assistance with the software.

Additionally, look for software providers that offer comprehensive training resources, including tutorials and documentation, to ensure that you and your staff can quickly learn how to use the system effectively.

Reliable customer support and thorough training materials are essential for a smooth transition and ongoing success with your chosen travel agency software.

Security and data privacy

When choosing travel agency software, security and data privacy should be top priorities. You want to ensure that your customers’ personal information and payment details are protected from any potential breaches or unauthorized access.

Look for software providers that offer robust security features such as encryption, firewalls, and secure servers. It is also important to check if the software complies with industry regulations for data protection, like GDPR (General Data Protection Regulation).

Consider reading reviews and ratings from verified users to get an understanding of how well the software performs in terms of security measures. Keeping your clients’ data safe is crucial for maintaining their trust and reputation of your travel agency.

Conclusion and Recommendations

When choosing the best travel agency software in 2023, it’s important to consider factors like your budget, user-friendliness, customer support, and data security. Look for software that offers essential features such as booking management and integration with third-party tools.

Reading real-time product reviews can also help you make an informed decision. Some recommended options for travel agency software in 2023 include TravelPerk, FareHarbor, Egencia Suite, and Lemax.

By selecting the right software, you can streamline your online bookings and enhance the overall experience for your customers.

Share Article

Anisha Jain

Anisha Jain, a dynamic professional in the sports SaaS industry, transitioned from economics to digital marketing, driven by her passion for content writing. Her tenure at TBC Consulting culminated in her role as CEO, where she honed her skills in digital strategy, branding, copywriting, and team management. Anisha's expertise encompasses various aspects of digital marketing, including 360-degree marketing, digital growth consulting, client communication, and business development, making her a versatile asset in the SaaS domain.

How To Choose The Best Route Planning Software In 2024

How to choose the best vacation rental software in 2023, related posts.

500+ Epic Team Names to use in 2024: Stand Out & Dominate

Resource Management Software: A detailed guide on how to use (2023)

ZEPIC Raises $2.1 Million in Pre-seed Funding

Bridgewise Raises $21 Million in Funding

Digital Foundations: How Software Innovations Are Revolutionizing Home Building

450+ Top IMVU Names for You that aren’t taken yet in 2024

@2024 Voyage Labs . All Rights Reserved.

Travel Agency Software: Everything You Need to Know

Key takeaways.

• Travel agency software enhances various aspects of the travel business, streamlining processes from booking to financial transactions and customer relations.
• The diverse types of travel agency software, tailored for Online Travel Agencies (OTAs), tour operators, and corporate travel managers, provide specialized features to address the unique needs of each segment.
• Choosing the right travel agency software, such as PHPTRAVELS, Rezdy, Ezus, Dolphin Dynamics, or Lemax, depends on the specific requirements and focus areas of the travel agency or tour operator, taking into account factors like booking options, content aggregation, back-office features, and payment flexibility.

Technology is vital in reshaping how travel agencies cater to their clients in the ever-evolving travel industry. Travel agency software, a comprehensive solution, streamlines and enhances various aspects of the travel business. This article delves into the definition, growing significance, and the diverse purposes and benefits of modern travel agency software.

Travel agency software constitutes a digital tool suite for agencies, Online Travel Agencies (OTAs), tour operators, and corporate travel managers. It consolidates tasks, from simplifying booking processes to managing itineraries, customer relations, and financial transactions.

The travel sector is a prime example of technology's pervasive influence in the digital transformation era. The necessity for sophisticated solutions arises from the increasing reliance on smartphones, real-time information accessibility, and a shift towards online bookings. Travel agency software emerges as the linchpin, providing agility and efficiency for the modern travel ecosystem.

The software's purpose and benefits are manifold, enhancing efficiency and automation in processes such as booking and payment. It elevates the customer experience through a user-friendly booking process and personalized features like Customer Relationship Management (CRM) and notifications. Addressing global connectivity and content localization needs, it integrates with Global Distribution Systems (GDS) and offers localization options.

Financial transparency and management are crucial, with integrated payment gateways featuring multi-currency support. It streamlines accounting processes, encompassing invoicing and expense tracking. The software facilitates data-driven decision-making through robust reporting and analytics tools, empowering agencies to identify trends and capitalize on opportunities.

Adaptability and scalability are paramount considerations, with the software adjusting to industry trends and regulatory changes. It provides scalability to accommodate the growth of travel agencies and meet their evolving needs.

Travel agency software is more than just a technological accessory; it is an indispensable tool empowering travel professionals to navigate the intricate landscape of modern travel. It ensures efficiency, customer satisfaction, and sustainable growth. As we delve deeper into this software, subsequent exploration will uncover its various types, features, and the best solutions tailored to different travel industry segments.

• Types of Travel Agency Software

For Online Travel Agencies (OTAs)

OTAs constitute a distinct sector in the travel industry, necessitating software solutions tailored to their unique requirements. OTAs, digital platforms facilitating online travel service bookings, play a vital role in modern travel, offering a comprehensive solution for efficient trip planning and booking.

Given their digital nature, user-friendly interfaces and mobile responsiveness in OTAs are pivotal. The software must provide a smooth and intuitive experience across various devices, ensuring users can easily navigate the platform for seamless bookings. This responsiveness enhances user satisfaction and aligns with the prevalent trend of mobile-centric travel planning.

Content management integration, mainly through GDS integration, is essential for OTAs. Given diverse travel needs, OTAs heavily rely on a wide range of travel content, including real-time information on flights, hotels, and more. GDS integration enables access to timely and accurate data, ensuring OTAs provide up-to-date information to users.

Considering their global reach, effective content localization is a strategic necessity for OTAs. This involves adapting content to suit diverse regions' and demographics' preferences and languages. Proficient content localization enhances the user experience by making information more accessible and relatable globally, considering language preferences and cultural nuances.

An integral part of travel agency software, BSP-ARC (Billing and Settlement Plan - Airlines Reporting Corporation) supports robust management of airline ticket transactions, including billing and settlement processes. This feature provides control over financial aspects related to air travel bookings.

Travel agency software designed for OTAs should seamlessly align with the dynamic nature of digital travel platforms. It must prioritize user experience, integrate seamlessly with content sources, and effectively address the need to cater to a diverse global audience through adept content localization.

For Tour Operators

Tour operators, important players in the travel industry, necessitate specialized functionalities in their software solutions. The focal point, a robust booking engine, is customized to accommodate the intricacies of tours and activities.

It seamlessly incorporates both B2B and B2C models, allowing for dynamic packaging and flexible pricing strategies. The engine boasts potent search functionality, enabling users to discover and book specific tours effortlessly.

Creating engaging itineraries is a fundamental aspect of a tour operator's business, and the software facilitates this with an intuitive drag-and-drop interface, real-time availability tracking, and the inclusion of destination content.

Effective commission management is imperative for collaborative efforts in the travel industry, with the software supporting automatic commission calculations, integration with financial processes, and customizable document templates.

Essentially, software tailored for tour operators transcends generic functionalities to address the specific needs of creating, managing, and promoting tours and activities. Integrating these features ensures a streamlined and efficient workflow for tour operators in an industry characterized by complexity and competition.

For Corporate Travel Managers

Corporate travel managers have specific requirements within the domain of travel agency software, focusing on features that address policy management, compliance, seamless payment gateway integration supporting multiple currencies, and practical accounting integration for streamlined expense management.

These professionals seek software solutions capable of adeptly handling policy management, ensuring strict adherence to corporate travel policies, and regulatory compliance. Key features encompass policy customization, enforcement mechanisms, and robust reporting functionalities, catering to the unique demands of corporate travel management.

Securing compliance with PCI DSS (Payment Card Industry Data Security Standard) is essential to protect payment card information within the software, establishing and maintaining crucial security standards that safeguard financial transactions and foster trust among users.

Incorporating a payment gateway with multi-currency support is critical for corporate travel managers overseeing global operations. The chosen software must smoothly facilitate transactions in various currencies, offering flexibility and precision in financial processes related to corporate travel expenditures.

Efficient accounting integration is paramount for corporate travel managers seeking seamless expense management. The software should seamlessly integrate with accounting systems, automating invoicing, tracking, and overseeing travel-related expenses. This integration guarantees accuracy, transparency, and a streamlined approach to financial management within corporate travel departments.

Travel agency software designed for corporate travel managers should prioritize features that align with their needs, including robust policy management tools, seamless payment gateway integration with multi-currency support, and efficient accounting integration to enhance the overall efficiency of managing corporate travel expenses.

• Features of Travel Agency Software

The features of travel agency software encompass elements that contribute to its effectiveness:

Content Management Integration

Travel agency software has been devised to manage travel-related content such as flights, hotels, car rentals, and activities. The software incorporates an advanced content management system that ensures efficient handling of such content. This feature facilitates users' access to the most current information, which consequently assists them in seamlessly booking their travel arrangements and enjoying a hassle-free experience.

A vital aspect of the software is its emphasis on GDS integration, providing real-time access to availability and pricing information for flights, accommodations, and other travel services. This integration enhances the reliability of the software, offering users accurate and current data during the booking process.

The software also recognizes the importance of content localization, offering tools to adapt content to the preferences, languages, and cultural nuances of different regions and demographics. This approach enhances the user experience, making information more accessible and relatable, ultimately expanding travel agency services' global reach and relevance.

Booking Engine

Booking engines play a pivotal role in facilitating the distribution of travel products online, serving as components for automating processes within travel companies. These engines establish connections between travel consumers and providers, utilizing various interfaces such as websites, mobile applications, or chatbots . They integrate seamlessly with supplier systems, including GDSs, bed banks , consolidators, Property Management Systems (PMSs), and Airline Reservation Systems (ARSs), via travel application programming interfaces (APIs).

Critical features of booking engines encompass the resolution of data inconsistencies, dynamic packaging capabilities, integration with payment gateways, support for multiple languages, and efficient booking management. Collectively, these features contribute to the streamlined and automated handling of travel-related transactions.

The emphasis on a user-friendly booking process underscores the importance of intuitive interfaces and efficient steps to enhance the overall customer experience. Integration with diverse travel services is indispensable for ensuring access to various options and offerings. Furthermore, mobile responsiveness is essential, enabling users to seamlessly navigate, search, and complete bookings on-the-go through mobile devices.

Booking engines are versatile tools within the travel industry, providing automation and efficiency while prioritizing user-friendly design, seamless integration with diverse services, and optimal performance on mobile platforms.

Booking Management

Booking Management is an aspect of optimizing travel operations and systematically improving processes to boost overall efficiency. It encompasses various tasks to ensure a seamless and streamlined experience for travel providers and customers.

Within Booking Management, reservations handling stands out as a critical facet. This entails the organized processing of incoming reservation requests, aiming for accurate recording and management to prevent issues like overbooking when dealing with a high volume of reservations.

Efficiently managing cancellations is another integral part of Booking Management. This involves implementing processes to address customer requests to cancel existing bookings, utilizing automated systems for customer-initiated cancellations, and backend processes to update inventory and financial records accordingly.

Modifications to bookings are common in the travel industry, and effective Booking Management includes mechanisms to handle these changes seamlessly. This could involve allowing customers to modify their bookings online, updating relevant systems, and ensuring accurate reflection of modified information across all platforms.

The use of automation is significant, especially in tasks related to booking confirmation and communication. Automated systems quickly confirm bookings, send customers immediate notifications, and provide essential details. This leads to an improved customer experience and reduces the workload on manual processes, enabling staff to focus on more complex tasks. I have corrected any spelling, grammar, and punctuation errors.

Booking management systems often utilize automated communication features. These features may include pre-travel reminders, booking status updates, and relevant information about the travel experience. Automated communication ensures that customers are well-informed at every stage of their journey, ultimately contributing to their overall satisfaction.

Booking Management is a comprehensive approach to handling reservations, cancellations, modifications, and communication in the travel industry. By streamlining these processes and incorporating automation where possible, travel providers can enhance efficiency and deliver a superior experience to their customers.

Agency Commission Management

Agency Commission Management is a process that focuses on accurately calculating commissions, ensuring a streamlined and transparent system for travel agents. This function is designed to precisely calculate commissions owed to agents based on their contributions, minimizing errors and fostering trust.

The fundamental aspect of Agency Commission Management is its automation of commission calculation, which ensures that agents are fairly compensated for their work. The system's transparency is evident in its comprehensive reporting, which enables agents to gain a clear understanding of their earned commissions. This promotes a collaborative relationship between the agency and its agents, allowing them to work together more effectively.

Furthermore, managing agency commissions usually involves offering incentives to motivate agents to perform better. These incentives could consist of varied commission rates depending on the level of performance, bonuses for surpassing sales targets, or other forms of recognition to encourage outstanding performance. By implementing such structures, travel agencies create a stimulating work environment that inspires agents to excel.

Agency Commission Management prioritizes accuracy, transparency, and incentives to ensure fairness and boost motivation among travel agency agents.

Itinerary Management

Itinerary management is in travel services as it offers tailored travel experiences to meet the diverse preferences of travelers.

A notable feature of Itinerary Management is its real-time updates and communication with travelers. This functionality keeps travelers informed about any changes or additional details related to their itinerary, contributing to a seamless and well-informed travel experience.

Additionally, Itinerary Management emphasizes seamless integration with booking and reservation systems. This integration facilitates the efficient retrieval and updating of information regarding flights, accommodations, and other travel arrangements. It streamlines processes, reduces manual efforts, and minimizes the risk of discrepancies.

Itinerary Management excels in customization, real-time communication, and integration capabilities, enhancing overall efficiency and satisfaction for travelers throughout their journey.

Customer Relationship Management (CRM)

The travel industry increasingly relies on CRM software as a digital assistant for travel agents. Keeping accurate records of important details such as booking history, preferences, and special requests helps manage customer interactions. Travel agents find this tool valuable for various reasons, as it helps them manage their work more efficiently.

CRM assists in organizing and streamlining various tasks, ranging from booking flights and hotels to coordinating tours and transfers. Serving as a digital assistant, it facilitates agents in staying organized, managing bookings, setting reminders, and automating routine processes. This heightened efficiency enables agents to serve a more extensive clientele without compromising service quality.

Communication is a fundamental pillar in the travel industry, with CRM systems playing a pivotal role in keeping customers well-informed. Capable of sending automatic email confirmations, flight updates, and travel tips, CRM software enables personalized customer interactions. This, in turn, allows agents to offer tailored recommendations and ensure a seamless booking process based on individual preferences.

Furthermore, CRM significantly contributes to the establishment and sustenance of customer loyalty. It aids agents in creating and managing loyalty programs by tracking customer points, providing rewards, and issuing personalized discounts or special offers. Email and SMS notifications enhance communication channels, ensuring customers receive timely updates and reinforcing trust, contributing to a positive travel experience.

In the contemporary competitive digital landscape, a well-implemented CRM system provides a distinct advantage for travel agents. Agents can stand out and forge lasting customer relationships by delivering personalized, efficient, and convenient services. Integrating email and SMS notifications within CRM systems is a valuable feature that significantly contributes to effective communication and fosters customized customer interactions.

CRM software transcends being a mere tool for managing bookings; it emerges as a trusted travel companion that assists agents in creating memorable journeys, fostering customer loyalty, and achieving success in a highly competitive industry. The seamless integration of email and SMS notifications within CRM systems adds a layer of sophistication to communication strategies, enhancing the overall customer experience.

Travel Policy Management

Managing travel policies is an important aspect of corporate travel that demands careful attention to compliance requirements. Corporations generally have specific travel policies and guidelines to regulate their employees' travel activities.

These guidelines encompass budget restrictions, preferred vendors, and booking procedures. Travel Policy Management software allows businesses to create customized travel policies based on trip nature, employee roles, and destinations to meet varying corporate needs.

This customization ensures that travel policies are flexible and can be adapted to specific requirements rather than rigidly uniform. Automation is a key feature of Travel Policy Management software, facilitating the automated enforcement of policies within the system.

This includes automated approval processes, expense management, and compliance checks. Automating these aspects allows businesses to streamline the travel process, promptly identify policy violations, and ensure real-time adherence to established guidelines.

The software is a centralized hub for managing and enforcing travel policies, providing administrators with a user-friendly interface to configure and monitor policies effectively. This centralized approach enhances transparency and control over the travel management process, enabling organizations to track compliance, identify areas for improvement, and align travel activities with broader business goals and regulations.

Travel Policy Management entails handling compliance requirements, offering customizable policy settings, and automating policy enforcement through dedicated software. This approach ensures that corporate travel is efficient and conforms to specific guidelines and regulations, contributing to a more controlled and streamlined travel management process.

Payment Gateway Integration

Payment Gateway Integration is a process seamlessly incorporating services for handling payment authorization and processing in online and physical store transactions. As a portal, it ensures a smooth transaction flow between customers and merchants. It employs secure protocols and encryption to safeguard the transfer of transaction data from various sources to payment processors and banks.

This integration encompasses several transaction types, including Authorization, which checks a customer's funds without an actual transfer and is often used for orders with extended processing times.

Capture involves processing a previously authorized payment directing funds to the merchant's account, while sale combines Authorization and capture, which is typical for immediate purchases. Refund is applied to canceled orders, necessitating a refund payment process, and Void is similar but used when funds still need to be captured.

The Payment Processing Flow involves multiple entities, such as the customer, merchant, payment gateway, payment processor, card network (like Visa or Mastercard), and the issuer bank.

This meticulous process ensures secure transaction data encryption, passing through protected channels, verification by the card network and issuer bank, and the eventual transfer of funds to the merchant's account.

Key Features of Payment Gateway Integration include facilitating secure and diverse payment options providing a safe environment for customers to choose from various payment methods for enhanced flexibility and convenience.

Multi-currency support is crucial, allowing transactions in different currencies and catering to businesses with global operations. Additionally, ensuring PCI compliance is fundamental, aligning with industry standards to secure the handling of financial data.

Payment Gateway Integration is a process that prioritizes security, multiple payment options, multi-currency support, and compliance with industry standards. The ultimate goal is to provide customers and merchants with a seamless and reliable payment experience.

Accounting Integration

Effective financial management is vital for businesses, and travel agencies, despite having financial capabilities in reservation tools, often require specialized accounting systems. These systems should cover critical features such as invoicing, payment tracking, expense monitoring, bank reconciliation, PCI DSS compliance, and comprehensive financial analytics and reporting.

One noteworthy solution in this domain is TravelWorks, which offers robust BSP-ARC support and features for group planning. It ensures control over travel agent commissions, even in intricate scenarios, and seamlessly integrates with major GDSs and booking engines.

TravelWorks encompasses reservation and tour management modules, and a CRM module for effective marketing campaigns. It collaborates with various payment gateways, including Square, Stripe, and Global Payments.

Another viable option is Xero, a cross-platform accounting service suitable for small travel businesses. It provides essential features like invoicing, mobile access, bank account connectivity, and secure SSL encryption. Xero's versatility extends to working with over 160 currencies and seamlessly integrating third-party tourism apps.

OnlineInvoices, designed for companies across various sectors, extends its advanced features to travel agencies. It facilitates email invoicing for tourists and partners and accepts payments through credit cards, PayPal, Stripe, or bank transfers. Additionally, OnlineInvoices enables in-depth travel data analysis, identifies popular hotels and attractions, and allows agent task assignments.

In accounting integration, the primary objectives include streamlining financial processes within the software, implementing automated invoicing and expense tracking, and ensuring seamless integration with widely used accounting tools.

Reporting & Analytics

In the context of reporting and analytics, strategically using data-driven insights is pivotal for informed decision-making within the travel business. The ability to extract meaningful conclusions from available data enables businesses to make well-informed choices and develop strategies for optimal outcomes.

Customizable reporting features are integral components of reporting and analytics tools, providing flexibility to meet the specific needs of diverse stakeholders. This adaptability ensures that decision-makers, managers, and other personnel receive information tailored to their roles and requirements, enhancing the analytics platform's usability and effectiveness.

Analytics tools are fundamental to reporting systems, enabling monitoring and evaluating performance metrics. In the dynamic landscape of the travel industry, characterized by a constant evolution in conditions and trends, these tools offer a means to track the success of strategies and identify emerging patterns. This proactive approach to data analysis empowers businesses to stay ahead of the curve and make timely adjustments to enhance overall performance.

• Best Travel Agency Software

Selecting the most suitable travel agency software is valuable for the effectiveness and success of travel agencies and tour operators. The appropriate software can simplify operations, improve customer experiences, and contribute to overall business expansion. When searching for travel agency software, consider these key features and factors.

For Travel Agencies and Tour Operators

PHPTRAVELS is a versatile booking engine that offers comprehensive features, including invoicing and reporting capabilities. Its flexibility and modular structure make it an ideal choice for various businesses involved in online travel sales, such as hotels, vacation rentals, cruises, and tour operators.

The platform provides individual components for flight, hotel, car, or tour bookings, allowing seamless integration into existing solutions. Users can enhance their platform with additional modules like CMS, newsletter, and calendar and have the flexibility to choose from major payment gateways. PHPTRAVELS supports currency management, language customization, and page translation, making it suitable for global operations.

PHPTRAVELS is integrated with major players in the travel industry, including Amadeus GDS, Duffel, Kiwi.com, Agoda, and Viator, to ensure seamless connectivity. Businesses can customize the open-source platform and create mobile apps using the provided code. Demos available on the official website showcase the platform's capabilities.

User feedback and testimonials highlight PHPTRAVELS' robust features and adaptability to various travel-related enterprises. Businesses appreciate its open-source nature, enabling personalized development and seamless integrations with key players in the travel distribution sector. Overall, PHPTRAVELS is well-received for its functionality and user-friendly design.

Rezdy is a leading platform tailored for experiential travel, serving the specific needs of tour operators. It offers a comprehensive suite of booking options covering tours, activities, attractions, shuttles, charters, and tickets. While initially designed as a B2B online booking software for tour operators, Rezdy is also valuable for agents specializing in experiential travel.

The platform connects users to diverse content from major aggregators like Viator, Klook, Musement, and Adrenaline, spanning tours, attractions, activities, tickets, transfers, and more. Alongside content aggregation, Rezdy provides essential back-office features, including inventory management, real-time scheduling, rates and price control, invoicing, reporting, and automated guest communications.

Its channel manager enables agents to explore and collaborate with various suppliers, both local and global, offering a broad spectrum of products to travelers.

Rezdy supports bookings in 90 currencies and is pre-connected with popular payment gateways like Stripe, PayPal, Square, and Authorize.net. Notably, it offers the option to process online payments through RezdyPay, an in-house solution designed specifically for tour operators, reducing reliance on external third-party services.

Rezdy provides two avenues for travel sellers to leverage its content and functionality. Users can integrate their existing software with the Rezdy Agent API or embed a booking widget directly into their website. Rezdy also offers a website builder for those who still need one.

Rezdy's key strengths lie in its diverse booking options, content aggregation capabilities, comprehensive back-office features, payment flexibility, and integration options. The platform showcases strong integration capabilities, allowing users to connect seamlessly with the Rezdy Agent API. Rezdy's flexibility and user-friendly features contribute to its ease of use, accommodating experienced tour operators and agents new to experiential travel.

Ezus, a cloud-based travel planning software, caters to agencies, Destination Management Companies (DMCs), and tour operators, focusing on personalized trip and budget creation for individual and group travel and meetings and events. It simplifies the process of crafting tailored offers and itineraries, saving time for businesses.

The platform offers features such as visual trip representation through mini websites, allowing clients to grasp the entire trip at a glance. Supplier consolidation within a personal catalog streamlines management, and dynamic pricing facilitates flexible budget adjustments according to client needs.

Ezus automates trip costing processes, helping agencies adhere to predefined budgets. Additionally, it provides customization options for proposal documents and quotes, ensuring alignment with the agency's unique branding.

Ezus focuses on a user-friendly interface, providing valuable functionalities tailored to the specific needs of travel agencies.

Dolphin Dynamics

Dolphin Dynamics is a comprehensive travel booking platform suitable for travel agencies of all sizes. It offers a range of functionalities, allowing agents to seamlessly book various travel services such as flights, hotels, cars, train and bus tickets, cruises, and insurance.

The platform integrates a robust booking engine with a back-office system, facilitating efficient reservations, sales, and reporting management for different travel services.

Dolphin ensures access to an extensive inventory, including major GDSs, Expedia, Viator, car rental providers, rail booking platforms, low-cost carriers, and airline consolidators. Beyond serving general travel agencies, Dolphin Dynamics provides tailored software solutions for tour operators and travel management companies.

The platform's specialized features for tour operators enhance its capabilities to support and streamline their operations. Additionally, Dolphin Dynamics offers seamless integration with various travel services, allowing users to connect with and provide diverse travel options.

Overall, Dolphin Dynamics is a versatile solution for managing travel bookings, focusing on delivering specialized features for tour-centric businesses and ensuring integration with various travel services.

Lemax is a booking software for travel agencies, tour operators, and DMCs. It caters to B2B and B2C models and integrates seamlessly with major industry players, including Galileo GDS, Hotelbeds, Travco bed banks, GTA, and other third-party suppliers.

The platform allows users to book various travel services, such as flights, hotels, transfers, tours and activities, and cruises efficiently. Notably, Lemax stands out with its advanced feature that enables users to calculate the profitability of itineraries in advance, aiding informed decision-making.

Lemax simplifies creating customized packages and tours by allowing users to combine different travel components effortlessly. It provides functionality to calculate the total price, manage group travel, and assess each itinerary and group's profitability beforehand. Additionally, Lemax includes separate modules for automating sales operations, improving communications with suppliers, and generating insightful reports.

In terms of accounting, Lemax offers a range of features. The platform seamlessly integrates with various financial software solutions for users requiring more advanced accounting capabilities. It comes preconnected with QuickBooks and Oracle ERP for enhanced accounting functionalities.

Lemax's strengths lie in its advanced profitability calculation feature, allowing users to assess the profitability of itineraries and groups in advance. Its customization and package creation capabilities offer flexibility to tailor packages and tours to specific requirements.

Lemax is designed to scale with the growing needs of agencies, ensuring its scalability and flexibility to accommodate increased demand and evolving requirements.

Travefy is a platform designed by travel professionals for tour operators, travel advisors, DMCs, and host travel agencies. It allows brands to create personalized trips for their clients using a drag-and-drop interface. The platform imports detailed itineraries with visuals from various suppliers and connects to a city guide network that covers almost 50,000 points of interest worldwide.

Travefy delivers a comprehensive travel planning and management platform comprising an internal content database, photo library, mobile app, and web link for easy itinerary access. It allows users to share their itineraries with others via email in PDF format, ensuring convenience and efficiency. Additionally, Travefy's customizable CRM is tailored to meet unique travel business needs, and its optimization of trip details provides effective sharing on social media platforms.

Travefy stands out in the realm of travel technology with its dedicated focus on providing a user-friendly booking engine. The platform places a premium on simplicity and ease of use, recognizing the critical importance of delivering a seamless booking experience for travelers. This emphasis on user-friendly design aims to elevate customer satisfaction and streamline the travel reservation process.

Travefy provides a highly versatile integration solution that is both comprehensive and adaptable. The platform is thoughtfully designed to integrate seamlessly with different systems, ensuring compatibility across various travel services and providers. This flexibility empowers users to connect their booking engine with diverse platforms, optimizing their operational capabilities.

Travefy offers integration capabilities and provides extensive support to its users. The platform understands the importance of reliable assistance in navigating the complexities of travel technology and is committed to ensuring customer success. Travefy's support services are customized to help users make the most of their booking engine, troubleshoot issues efficiently, and provide a seamless overall experience.

WeTravel, a globally embraced booking and payment platform, facilitates group travel experiences in over 80 countries. It caters to various travel segments, including affinity groups, outdoor adventures, and luxury travel, allowing users to create personalized booking pages effortlessly. Participants can conveniently book and make payments directly on WeTravel or through an embedded widget on their websites.

WeTravel simplifies payment processes by offering flexible options, enabling users to transfer funds to their accounts or directly to suppliers. The platform supports multiple currencies, holding funds in USD, GBP, EUR, CAD, ZAR, and AUD and automatically converting others to USD. WeTravel is known for its industry-leading low payment processing fees.

Moreover, the platform provides users with insightful dashboards for monitoring financials and offers marketing capabilities through email and social media platforms. For more specific information about WeTravel's unique solutions for travel businesses, customer support, and training resources, please provide additional details.

For Corporate Travel

TravelPerk is a comprehensive travel management system designed for businesses and corporate travelers. Unlike traditional travel agencies, it uniquely integrates corporate traveler self-management into its centralized platform, allowing travelers to oversee their corporate travel arrangements seamlessly.

The platform is a complete travel portal covering automated trip approvals, expense reporting, travel policy compliance, and safety features. Travelers benefit from an extensive inventory, including flights and accommodations, distinctive features like VAT recovery, a carbon offsetting program, and FlexiPerk, offering substantial refunds for canceled flights.

TravelPerk's corporate-centric approach is evident in its features geared towards enhancing the travel experience for businesses. Notably, the platform seamlessly integrates with corporate travel policies, ensuring compliance and consistency across the organization. The commitment to providing a user-friendly experience aligns with the specific needs of corporate travelers and managers.

TravelPerk's corporate-centric features, innovative pricing plans, and user-friendly interface position it as a versatile and effective solution for businesses and corporate travelers.

Egencia, a prominent player in contemporary corporate travel management, stands out for its dedication to providing customized solutions for corporate travel managers and robust reporting and analytics features. Positioned as a comprehensive end-to-end travel management system, Egencia caters to the dynamic needs of businesses and corporate travelers in the rapidly evolving travel landscape.

Distinguishing itself as the only proven global B2B travel tech platform, Egencia operates with the robust backing of Amex GBT, ensuring users unrivaled choice, value, and experience. The platform's international, highly configurable nature makes it suitable for companies of all sizes, offering optimization for various users and organizational scales.

Egencia is a B2B travel solution that has technology at its core. It was founded in global tech giants' labs and has become one of the world's most valuable travel platforms. The platform leverages AI-driven insights to provide customized user experiences, which adds significant value to corporate travel programs. Egencia's suite of APIs, including Amex GBT Egencia's open API platform, empowers users to build robust integrations for automating, connecting, and simplifying travel and expense management.

Companies in more than 60 countries trust Amex GBT Egencia to modernize their corporate travel programs. The platform delivers a simple, consumer-like business travel experience that users love, with fast and knowledgeable support for unexpected moments. Egencia's globally consistent platform and skilled travel program management ensure optimized risk management and maximized ROI.

Egencia offers a range of pricing plans, including a free Starter plan and premium options with additional benefits like concierge services, booking savings, and advanced policy and approval workflows. The platform's commitment to providing tailored solutions for corporate travel managers is evident in its comprehensive toolkit. It is designed to help businesses manage risk, support traveler well-being, and monitor travel spending effectively.

Egencia's emphasis on tailored solutions for corporate travel managers and robust reporting and analytics features positions it as a leading modern corporate travel management solution, delivering value and excellence to businesses and corporate travelers alike.

• When to Build Custom Travel Agency Software

Determining the optimal timing for developing custom travel agency software involves strategically evaluating critical factors. The initial step is to assess the distinct needs and requirements of the business, considering whether existing solutions adequately address these specificities. Custom development becomes viable when standard software fails to meet essential business objectives or lacks industry-specific functionalities.

Scalability and anticipating future growth play pivotal roles in the decision-making process. Custom solutions offer a distinct advantage in adaptability, allowing businesses to scale their operations and functionalities as they expand seamlessly. This forward-looking approach ensures that the software can evolve with the company's growth trajectory, eliminating the need for frequent overhauls or migrations.

A critical aspect of pursuing custom software development involves a comprehensive cost-benefit analysis. While custom development may entail a higher upfront investment compared to off-the-shelf solutions, the long-term advantages often outweigh the initial costs. Custom software is tailored to the business's requirements, eliminating unnecessary features and optimizing performance. This targeted approach enhances efficiency, streamlines processes, and significantly saves costs over time.

Examining instances of successful implementations of customized travel agency software can offer valuable insights into the potential benefits. Examples where companies have achieved enhanced operational efficiency, improved customer experiences, and gained a competitive advantage through bespoke solutions, underscore the strategic advantages of opting for custom software development.

When considering the development of custom travel agency software, it is critical to carefully evaluate specific business requirements and scalability considerations and conduct a comprehensive cost-benefit analysis. Opting for custom development becomes a strategic decision when existing solutions fail to satisfy core business objectives or lack essential industry-specific functionalities.

Collaborating with a reputable partner such as Voyage Labs can be highly advantageous for companies in the travel industry. Their expertise in tailored solutions can significantly enhance travel businesses' operational efficiency, customer experience, and sustainable growth, especially in the constantly evolving modern travel landscape.

Samuel Corso

Samuel Corso is a software engineer and entrepeneur with deep expertise in systems integrations and reverse-engineering APIs, dating back to his time building commercial ecommerce bots. He's the author of the number one open source project of this kind on GitHub. He also bears unique knowledge of the software infrastructure behind the travel industry. He founded Voyage Labs to help companies unlock cutting-edge software solutions to meet the needs of their customers.

Related Posts

A Travel Agency’s Guide To Destination Management Companies

How to get IATA Accreditation For Travel Agencies

Table of contents.

Learn how to rank #1 on Google.

10 Best CRMs for Travel Agencies

Alex Walz Senior Software Engineer

Secure more leads for your business today

Outrank your competition on Google.

Top 10 Travel agency software

Latest news about Travel agency software

What are the benefits of cloud-based travel solutions?

To understand the importance of cloud solutions to the travel industry better, let’s see some of their benefits:

Accessibility

Accessibility is all about removing limitations that prevent people of all cultures, abilities, disabilities, or walks of life from using and engaging in your travel business, anywhere and anytime. If you’re still undecided on why you need cloud travel solutions, remember that cloud infrastructures empower businesses to reach more customers. Plus, it provides businesses with the infrastructure to offer uninterrupted digital experiences.

Cost-efficiency

Many cloud computing solutions for travel agencies provide turnkey solutions that minimize costs and maximize efficiency. With turnkey solutions, you can integrate services that directly serve your customers at no extra cost — just a simple API integration, and you’re set! Additionally, using cloud solutions allows you to scale at no extra cost.

Data security

Cloud services are renowned for providing industry-grade data security to combat growing cybersecurity concerns facing today’s businesses. In fact, the GDPR enforces that you prioritize implementing appropriate security measures that oversee data protection and movement. You could achieve this, save time, and prevent complications by using a cloud solution.

Data recovery

With a cloud-based software solution for travel agencies, you do not lose business data easily. Even so, you can recover lost data seamlessly because cloud solutions back them up automatically. Aside from data backup, they often retain deleted data in recycle bins for possible reuse.

Better team collaboration

Cloud-based travel agency software provides the infrastructure to streamline team activities and facilitate collaboration at all levels. For instance, most cloud software makes it easier for your team members to create, access, review, and edit a document or project in real time.

What are the best cloud solutions for travel agencies?

Now that you’re clear on why you need cloud solutions this year, here are our best cloud solutions for travel agencies.

How to choose the right cloud system for travel agencies?

With so many travel agency cloud management software, you may find it overwhelming to settle for the right one. In that case, considering these factors will guide you when choosing the right cloud system for your travel business:

CRM or cloud software services are notable for their complex prices. This is why you must consider cost when buying cloud products or services. The price of the cloud package you buy for your travel agency or business must complement your business needs and goals. Since most of these solutions are scalable, you need to consider how much you’d need to pay now and when you decide to upgrade.

Usually, cloud services display their respective package prices on their websites. For enterprise-level packages, you can request a custom quote from the company’s sales department. A general rule of thumb is choosing packages that offer you the quality services you need relative to the price presented. Finally, before settling on a price, compare the prices of other brands for similar packages to determine a fair market value.

Business compatibility

Cloud services, including turnkey solutions, usually target various industries and businesses. Cloud services must be compatible with your services to help you achieve or fulfill your business needs and goals. So you need to choose travel agency cloud management services that best suit your business needs. 

For example, if you need to improve your business accounting and financial management, it will be unwise to purchase a collaboration solution. Even if you may need it, it’s not your priority and will grossly affect your budget and business plans. Moreover, you won’t address your business’s more pressing concerns. Instead, go directly for an accounting tool and see your business grow.

Features are another thing worthy of note. Sometimes, cloud services include essential and unnecessary features to make their packages appear quality and pricey. Importantly, refrain from concerning yourself with this strategy. Instead, compare other cloud services to know which ones offer the necessary features your business needs at a fair market value.

Reliability and security

Above anything else, choose cloud service with a positive history. Remember that your business rests on the shoulders of your chosen cloud service. This is because cloud systems form the back end of your online travel agency business. At this stage, reliability and security are a priority. A good rule of thumb is to ask your colleagues for recommendations. 

Besides their suggestions, research properly before finalizing the cloud solution to use. Another way is to examine the cloud system’s social proof and clientele. This will give you insight into the type of brands that trust them and why you may need to trust them, too.

Size of your project

The more storage space you buy, the higher the price. It’s even higher if you run enterprise-level cloud systems. So, you must know how big or small your project is before choosing the cloud system features you need. Also, if you have long-term plans for your travel agency, consider that when finalizing your project size. Nevertheless, you could start with smaller cloud packages or software and go higher later.

Data governance

Before you choose a cloud system for your travel agency, you want to know how your business data moves, who secures this data, and who truly controls it. You want to ensure that the data security and privacy terms are clearly stated and that you understand them before signing an agreement. Additionally, ensure you're clear on their cookie policies and other legal terms that bind you to their services to avoid future complications should you quit using their cloud services.

Data migration support

Migrating business data from an on-premises location to the cloud or from one cloud service to another can be overwhelming, especially if you need help understanding the nitty-gritty of cloud systems. It’s the duty of your cloud service to ensure this process is seamless. Before choosing a cloud system for your travel agency, inquire about their data migration support. So that when you want to change or upgrade your cloud needs, it is easier to transfer or migrate your container or services to another cloud system.

A cloud system should be your go-to option to boost your travel agency business in 2024. However, it doesn’t end with selecting the best solution for your business — you may need something specific that is different from what they have to offer.

This is where COAX Software comes in. We offer travel software development services tailored to help you build custom advanced software solutions for your business. Whether you need custom software or not, we will work closely with you to advise, manage, and integrate suitable cloud systems that effectively solve your travel agency business challenges.

Our experience in back-end, front-end, CRM integrations, and other turnkey solutions has proven successful with our travel and tourism clients and businesses worldwide. You can explore our case studies to learn how we’ve achieved impressive success with other clients over the years and how we can help you achieve yours.

What software do travel agents use in 2024?

Travel agents use different software or turnkey solutions that meet their business needs or goals. Some top cloud-based solutions for travel agencies include TravelWorks, Travefy, Lemax, Tourwriter, TravelPerk, WeTravel, Rezdy, and even COAX Software’s CRM solutions, among others mentioned in this guide.

What are the key features of the cloud-based software for travel agencies?

Key features cloud-based software provides travel agencies include back-office tools (for accounting and financial reporting, project management, billing, etc.), reservation management, strategic management tools, tour management, online bookings, CRM Tools, turnkey solutions, etc.

How does the cloud affect the travel industry?

Above all things, cloud systems help the travel industry and its agents improve the customer experience, reduce operating costs, and oversee their operations seamlessly. This is because of the substantial decrease in labor and maintenance. Recall that cloud systems are online. This removes the need for on-premises infrastructures and hardware components and, thus, extra labor and management staff.

Featured news

We build teams that build your software

401 S Milwaukee Ave Wheeling, IL 60090, USA

72 Mazepy str., Ivano-Frankivsk 76018, Ukraine

• English (CA)
• Deutsch (DE)
• Deutsch (CH)

10 Top Travel Software SaaS Companies in 2024

What is a saas travel platform, why use saas travel solutions.

• Simplify travel booking and improve the user experience with advanced software
• Stay within the travel budget by only providing options that are within policy
• Provide support when travel plans are disrupted
• Streamline the travel management process by keeping everything in one place

Top 10 travel SaaS companies

1. travelperk, key travelperk features:.

• Online travel booking : book, tweak, or manage hotel reservations, flights, car rental, and rail tickets using the comprehensive booking engine.
• 24/7 support : get high-quality support from real humans in 15 seconds or less to ensure your traveling employees are never left stranded and confused.
• Reporting : take a closer look at your business travel with customized reporting that enables you to break down reporting by person, transport type, booking type, cancellations, recoverable VAT, and more.
• Traveler safety functionality : share real-time travel risks and pandemic notifications with traveling employees.
• Traveler tracking : easily track traveling employees to ensure they’re safe and informed when traveling for business.
• Flexible booking : TravelPerk’s FlexiPerk enables organizations to book flexible travel that ensures 80% of your money back when cancelling up to two hours ahead of the flight.
• Sustainable booking : use GreenPerk to offset the carbon emissions of your business travel by investing in sustainable initiatives.
• VAT recovery solution : quickly recover VAT and reduce travel costs by up to 25% with TravelPerk’s VAT recovery solution.
• Integrations and APIs : connect with existing third-party apps and tools for efficiency.

2. Timeshifter

Key timeshifter features:.

• Jet lag: make pre-travel adjustments and follow instructions to avoid jet lag.
• Shift work: improve health, alertness, and sleep quality during disruptive working conditions.

3. Tripgrid

Key tripgrid features:.

• Data consolidation: access real-time updates by bringing together organizational travel data in one place.
• Data organization: arrange and filter data for better visibility and faster reconciliation.
• Reports: save time by using specific data sets to auto-generate complex reports.

Key Inflybo features:

• Information collection: scan boarding passes to collect traveler information and register them.
• Membership: create and sell membership cards to customers.
• Reports: generate reports for all lounges with a single click.
• Surveys: gauge customer satisfaction metrics with digital surveys.

Key Soldo features:

• Payment cards: issue virtual or physical company cards to employees for online and in-store payments during business trips.
• Wallets: use Soldo wallets to transfer money and organize funds for employees.
• Spend controls: set spend limit rules for traveling employees and gain real-time visibility into expense trends.
• Purchases: approve purchase requests with a single click to ensure traveling employees can easily get what they need.
• Reports: create detailed, real-time data reports on wallets, groups, and cards following business travel.
• Integrations: sync finance data across existing applications for faster account reconciliation.

Want to know more about automating your travel and expense management? Read our ebook today!

Key ramp features:.

• Travel policies: create organization-wide travel policies in seconds.
• Corporate cards: provide employees with branded cards with embedded limits on flights, hotels, and per diems.
• Automatic receipt collection: use smart coding rules to automate expense report collection and sync transactions in real-time.
• Trip dashboard: identify out-of-policy expenses and repayment requests with an all-in-one itinerary and flight dashboard.

Key Divvy features:

• Virtual cards: manage online subscriptions and purchases with vendor-specific cards.
• Out-of-pocket expense management: manage one-off expenses and mileage reimbursements for traveling employees.
• Reporting: drill down into company spending and make future business travel predictions with real-time reports.
• Integrations: auto-sync transactions by connecting with applications such as Oracle NetSuite, Sage Intacct, and Intuit Quickbooks.

Key Circula features:

• Expense management: allow employees to create and submit per diem, mileage, purchase, and out-of-pocket expense reports following business travel.
• Credit card: issue physical and virtual cards for business transactions—both locally and when on business trips.
• Employee benefit suite: reward employees with tax-optimized digital meal vouchers, mobility budget, or internet allowance.

9. App in the Air

Key app in the air features:.

• Real-time flight updates: track flight delays and manage air tickets effortlessly.
• Travel planner: receive guidance on navigating inside the airport.
• Boarding pass wallet: manage boarding passes and loyalty points across airlines.

Key Virtuo features:

• All-in-one app: use the Virtuo app to understand fuel usage, mileage, and more.
• Virtuo for business: enjoy flexible payment options and manage employee bookings with ease.
• 24/7 support: get instant answers to your car rental questions before, during, or after the rental.

Want to know how travel management tech can save you money?

Make business travel simpler. Forever.

• See our platform in action . Trusted by thousands of companies worldwide, TravelPerk makes business travel simpler to manage with more flexibility, full control of spending with easy reporting, and options to offset your carbon footprint.
• Find hundreds of resources on all things business travel, from tips on traveling more sustainably, to advice on setting up a business travel policy, and managing your expenses. Our latest e-books and blog posts have you covered.
• Never miss another update. Stay in touch with us on social for the latest product releases, upcoming events, and articles fresh off the press.

The 8 best business travel management companies in Europe

10 best business travel management companies in Ireland

8 best business travel management companies in Dubai

• Business Travel Management
• Offset Carbon Footprint
• Flexible travel
• Travelperk Sustainability Policy
• Corporate Travel Resources
• Corporate Travel Glossary
• For Travel Managers
• For Finance Teams
• For Travelers
• Thoughts from TravelPerk
• Careers Hiring
• User Reviews
• Integrations
• Privacy Center
• Help Center
• Privacy Policy
• Cookies Policy
• Modern Slavery Act | Statement
• Supplier Code of Conduct

How to Start A Travel Agency Online – Key Steps, Software Platform and Top Travel Aggregators

The travel industry is experiencing rapid growth, with a compound annual growth rate (CAGR) of approximately 6%, making it an attractive prospect for aspiring entrepreneurs. Its resilience and expansion are consistently evident, fueled by factors such as rising disposable incomes, globalization, and a burgeoning preference for immersive travel experiences. Revenue streams for travel businesses encompass a wide array, including booking commissions, tour packages, accommodations, transportation services, travel insurance, and supplementary offerings like excursions or event tickets.

In the digital era, travel enterprises have the advantage of accessing a global audience and operating remotely, opening avenues for scalability and expansion beyond local confines. But where does one begin? For many newcomers, the journey starts with a fundamental inquiry: how to open a travel agency ? They seek guidance on aspects like the registration process, legal requirements, accreditation such as IATA, options for host agencies, leading travel aggregators, and optimal technology platforms tailored for startup travel agencies.

How to Establish A Travel Agency : Key Steps Are As Following 

Research and Planning

Conduct thorough research on the travel industry, including market trends, competition, and potential target demographics. Define your niche, such as corporate travel, luxury vacations, or adventure tourism, to differentiate your agency in the market.

Business Plan

Develop a comprehensive business plan outlining your agency's objectives, target market, marketing strategies, financial projections, and operational plan. A well-crafted business plan will get the best answer for original question - how to start travel agency business?

Registration Process

Register your travel agency as a legal entity and obtain any necessary licenses or permits required by your local or state government. Research regulatory requirements specific to the travel industry, such as seller of travel licenses or accreditation from industry associations like IATA (International Air Transport Association) or ASTA in USA (American Society of Travel Advisors). These accreditations will help in getting better hotel and flight aggregators contracts.   

Technology and Tools

Invest in travel technology and software tools essential for starting a startup travel agency, such as booking systems, customer relationship management (CRM) software, and accounting tools. Consider partnering with a Global Distribution System (GDS) provider for access to real-time flight and hotel inventory.

Supplier Connects

Establish relationships with flight wholesalers , hotel suppliers, tour operators, and car rental companies. Negotiate contracts and agreements to access competitive pricing and exclusive deals that you can offer to your clients.

Launch and Operations

Once everything is in place, launch your travel agency and begin offering services to clients. Focus on providing exceptional customer service, building trust and credibility, and continuously refining your offerings based on client feedback and market trends.

About Provab

Provab Technosoft is one of the leading travel technology company, delivering B2B / B2C travel tech solutions, travel CRM, accounting software, car rental software and mobility solutions to global travel & hospitality companies. We work with top hotel, car and air ticket aggregator & global distribution systems. If you would like to know about how to start a travel agency online, travel tech platforms and tools - connect with us.