qantas staff travel dress code reddit

Staff travel information

Qantas has a category for 'commercial pax upgrades' that affects open seat availability by class. Pax can buy upgrades with their reward points. This can cause last-minute changes in the availability per class.

Qantas economy class commercial baggage allowances apply for staff travelers.

Remember that no single item of checked baggage may exceed 32kg (70lb) and all cabin baggage must fit under the seat in front of you or in an overhead locker, including musical instruments.

If you exceed the baggage allowance, you must pay any applicable excess baggage charges.

When travelling on Qantas services rebate travelers must maintain a high standard of dress and grooming. Generally speaking you need to be neat, clean and conservative.

Acceptable: Tidy denim jeans, near knee-length dress shorts, including demin are acceptable.

Not Acceptable: Tracksuits, jeans with cut off and frayed hems, designer holes etc. Singlets, bare midriffs, strapless tops/dresses, overly revealing clothing, rubber thongs/flip flops or bare feet. Any extremes of leisure wear, including sweatshirts or t-shirts with questionable graphics or language.

Flight listings are required by staff travelers for all Qantas and Jetstar flights. Flight listings must be made at least 24 hours prior to travel. Staff travelers without a listing may be refused travel.

Qantas flight listings:

• E-tickets purchased through myIDTravel and issued by Qantas (081 ticket stock) are automatically listed for travel at the time of booking.
• E-tickets purchased through myIDTravel and issued by your own airline (ticket stock is not 081) or e-tickets purchased directly with your airline require a listing to be made.
• Flight listings should be made via www.myidtravel.com/myidlisting/ .
• If you do not have your airline's log-in access to myIDTravel, please contact your staff travel office for the applicable user id and password.

Jetstar flight listings:

• Bookings purchased via myIDTravel and issued by Jetstar are automatically listed for travel at the time of booking.
• If your airline has an IET agreement for travel on Jetstar services operated by a QF code-share flight number and e-ticket has been closed to QF carrier-code, a listing must be made with Jetstar prior to airport check-in.
• Listings can be made by contacting Jetstar on the following numbers between

0800 - 1800 (Australian Eastern Standard Time):

Australia: 1300 042 394 or +61 3 8668 8277

Singapore: 800 852 9510

New Zealand: 0800 284 510

Other countries: +61 3 8668 8277

Check In Times

International: 90 - 120 minutes before scheduled departure time

Domestic: 45 - 60 minutes before scheduled departure time

Checking in at the Airport

Until further notice if you're travelling from Sydney International Terminal there are dedicated staff travel check-in counters located at counter B (north) 10 to 11.

• For international flights (QF001 - 399) from Terminal 1, check-in at Economy Class check-in desks.
• For domestic flights QF400 - 1599 from Terminal 3 check-in at the Check-In Kiosk and follow the instructions.
• For domestic flights QF1600 and above from Terminal 2, go to any Economy Class check-in desk or, if you have no bags to check-in, to the Customer Service desk.

Other Australian airports

Self Check-In Kiosks are the fast and easy way to check-in at the airport for domestic flights.

Where Self Check-In Kiosks are not available go to the Economy class check-in counters.

International Airports

Self Check-In Kiosks to be used where available. (Not available in all ports). Otherwise, Economy Class check-in desks.

Through check-in

Through check-in is not available to staff travelers with standby (space available/subload/ID) tickets. When planning your journey, make sure that you leave yourself enough time to land and check-in again at any intermediate point.

Refund requests for wholly unused e-tickets will be processed automatically. Partially used e-tickets will be processed manually and can take up to 8 weeks from receipt of refund request. E-tickets with an issue date exceeding one year are not eligible for refund.

Special meals

Special meals are not available to any rebate passenger, whether on duty or personal travel. If you have specific dietary needs or preferences which mean that you are unable or unwilling to eat or drink any of the items you are likely to be served on board, you must take your own provisions.

Seat requests

Seat requests are not permitted under any circumstances, whether on travelling on duty or personal travel. If the flight is open, the check-in agent may ask if you want an aisle or a window seat, but this will depend on the commercial load of the flight.

Even if you are assigned a specific seat at check-in, you may be moved, even when onboard the aircraft, if it is needed to accommodate commercial requirements.

Through check-in is not available to staff travelers on standby travel. When planning your journey, make sure that you leave yourself enough time to de-plane and check-in again at any intermediate point.

Children under 16 years cannot travel on any kind of staff travel rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket.

Qantas doesn't generally impose embargoes, but staff travelers are reminded that flights in peak seasons are often full.

general phone number

+61 3 8668 8277

listing phone number

[email protected]

refunds email

Qantas flight loads.

Download the StaffTraveler app to get accurate, reliable seat availability for Qantas flights.

Non-rev tips

Flying on a stand-by ticket can be challenging. We have gathered invaluable insider information and tips to help you to get on board.

Submit your notes

Add your qantas staff travel notes to stafftraveler.

Please note that this form is  not intended to ask staff travel related questions .

Only use this form to add Qantas tips & notes to the StaffTraveler Airline Notes database.

Questions submitted through this form cannot be answered, as StaffTraveler is not associated with Qantas.

Please note that this form is not intended to submit staff travel related questions as these cannot be answered.

Making staff travel easy and stress-free, like it should be!

Help and Support

Do Qantas lounges have a dress policy?

25/11/2020 • Knowledge

Information.

Eligible Passengers must comply with the smart casual dress policy of our lounges in order to access them. For further information on dress guidelines click here . Please note that lounge staff have the discretion to refuse entry to any Eligible Passenger, if in their reasonable opinion the customers dress does not comply with the dress policy. You will not be eligible for a refund in this case.

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Other useful articles.

• Accessing the Qantas Club lounge
• How do I purchase a lounge access pass?
• Can I use the Qantas lounges if my Bid Now Upgrade offer is accepted?
• Complimentary Lounge Invitations Portal
• Qantas Travel Insurance Policies

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Your guide to Qantas lounge dress code requirements – Executive Traveller

How you dress can determine your entry success, and there are a few grey areas to be mindful of.

Looking back on photos of the ‘golden age’ of travel, it’s clear the experience was once an occasion worth dressing up for – a chance to don your Sunday best. These days standard travel attire is more about comfort, yet dress codes still apply in certain instances such as airport lounges. And if you’re not suitably togged up, you risk being turned away at the front desk. In the case of Qantas, the airline enforces a strict smart casual dress code at its main  Qantas Club  lounges and Qantas business class lounges across Australia – specifically at Qantas Club and Qantas Business lounges in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. What about regional Qantas lounges, as well as international Qantas first class and business class lounges – including overseas Qantas lounges in Singapore, London and Los Angeles? The airline advises Executive Traveller that visitors to all Qantas lounges, not just ones in Australian capital cities, are expected to follow the same guidelines.

Qantas lounge dress code explained

‘Smart casual’ is a fairly broad term – even Wikipedia describes it as “an ambiguously defined Western dress code” – but if you go too casual and dress down rather than up, you can be denied entry at any Qantas lounge. A spokesperson for the airline previously confirmed to  Executive Traveller  that entry “may be refused at the discretion of the lounge staff if visitors do not meet the appropriate standard”, noting it’s up to the discretion of lounge staff whether a visitor meets its guidelines. So what can you be turned away for? The  Qantas website  breaks down the Qantas lounge dress code – the major fashion faux pas are also posted at the entry of most domestic Qantas lounges – adding that its lounge staff “will decline entry if some items of clothing are too casual or inappropriate.” On that list are the likes of thongs and Ugg boots, revealing clothing and swimwear, as well as head-to-toe athleisure gear (bad news for Lululemon devotees). That doesn’t mean you need to dress up to the nines – it’s the aircraft that are on the runway, not you – but clothes that are just too casual should be left in your luggage rather than trotted out in the terminal. This includes: Singlets: never a good look, so swap the singlet for a neat collared polo top or T-shirt. Just be sure the shirt doesn’t carry what Qantas may describe as “offensive images or slogans” (the airline doesn’t specify exactly what it considers “offensive”, so just use your common sense). Thongs: this includes everything from rubber thongs and Havaianas to the more expensive fashionista footwear, with Qantas’ defining a thong as footwear with a strap between the toes . If it’s got a strap around the ankle or is more a sandal than a thong, you’re good. Ugg boots:  yes, Ugg boots are deliberately called out by Qantas. They may be comfortable but they’re not smart casual by any stretch. Bare feet : well, that should go without saying! Beachwear: this includes board shorts, even those which cost a pretty penny. Save them for the swimming pool or the beach. Head to toe gym wear:  a pair of leggings may pass muster, as might an ‘active wear’ top, but don’t turn up wearing both as if you’re headed for a run on the treadmill. Revealing clothing: to some extent this is open to interpretation, but if you wouldn’t wear it to a decent cafe or restaurant then you shouldn’t be wearing it to a Qantas airport lounge. Sleepwear:  there’s nothing wrong with wearing a pair of smart PJs on your flight, but even that set of Qantas pyjamas should stay in your carry-on bag until then. Ditto for slippers. Clothing in bad condition and one wash away from falling apart: while Qantas doesn’t have a hard and fast rule on this, you should generally avoid wearing unclean or torn clothing. Note that high-vis clothing and other uniforms are permitted within Qantas lounges, as long as they’re clean. As for flying, Qantas doesn’t enforce the same strict dress code onboard its aircraft, although anybody wearing clothing with “offensive images or slogans” could still find themselves requested to make a quick change. Hi Guest , join in the discussion on Qantas lounge dress code: what you can and can’t wear Leave this empty: Executive Traveller is published by Business Travel Media Pty Ltd, a corporate authorised credit representative (#515763) of MGS FINANCIAL PTY LIMITED (#337568) Already have an ET account? Log in below. Don’t have an account? Sign up here. Signing up with Executive Traveller only takes a second and lets you interact with our community. It’s completely free and we’ll never pass your information on to third parties. Didn’t receive an activation email? Resend one to yourself here . Already have an Executive Traveller account? Login now. If you’ve forgotten your password, simply enter your email address below, then click ‘Submit’. We’ll send you an email to re-activate your account and enter a new password. Login If you have not received the activation email, simply enter your email address below, then click ‘Submit’. We’ll send you an email containing the activation link. Login

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Home » News » Qantas modernises its uniform rules for all staff

Qantas modernises its uniform rules for all staff

If you’re soaring high with the Flying Kangaroo then you might notice a change onboard.

It’s not a change that will have much impact on the quality of your flight, but it’s an important change that’s important to the modernisation of the aviation industry.

As you would’ve guessed from the headline, Qantas Group has updated its uniform regulations for Qantas and Jetstar so that anyone can wear flat shoes, jewellery, make-up and have long hair.

The uniform requirements for cabin crew, pilots and airport employees have not changed, but the gender-assignment that came with the uniforms has been scrapped and grooming requirements have been made to be more inclusive following staff feedback, according to the Sydney Morning Herald .

Qantas uniforms

Qantas received criticism from the Australian Services Union as it called on outgoing Qantas CEO Alan Joyce to give female members of staff  the option to drop the make-up, heels and hosiery.

“Fashions change, and so have our style guidelines over the years,” a Qantas representative said.

“We’re proud of our diversity and as well as bringing our guidelines up to date, these changes will make wearing our uniform more comfortable and practical for all of our people, including those with a wide range of body types and those from diverse cultural backgrounds.”

It’s still mandatory that employees wear specific uniform pieces together, conceal tattoos and wear hosiery with a dress or skirt.

In the past, female Qantas Group employees had to wear heels with their dress or skirt while male employees had to have short hair and weren’t allowed to wear jewellery or make-up. All members of staff were prohibited from wearing clear-framed glasses.

Qantas uniform 1935

With the new regulations, all employees can have long hair (provided it’s worn in a bun or ponytail) and choose protective styles of hair including corn rows. Diamond earings and big watch faces are now allowed.

“In the ’80s sideburns had to stop at mid-ear, ‘gelled spikes’ were out and we recommended navy blue as the best eyeliner colour. In the ’70s women had to wear skirts above the knee. Today employees can choose whether or not to wear make-up, flat shoes and boots are in, and strict rules on watch sizes are out,” the Qantas spokesperson said.

Some other carriers around the world have also opted to modernise their staff dress code. Bonza has entirely gender-neutral uniforms , no grooming regulations and does not require staff to cover tattoos or wear make-up. The budget airline has opted for white sneakers instead of the traditional enclosed heel or dress shoe.

Virgin Atlantic ditched it gendered uniform requirements and introduced optional pronoun badges.

Email the Travel Weekly team at [email protected]

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Qantas ditches mandatory heels and embraces make-up for flight attendants of all genders

The australian airline has given its staff dress code a major shake-up, article bookmarked.

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Qantas uniforms shown in a promotional shoot

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Australian airline Qantas has announced changes to its “style and grooming guidelines” in response to staff feedback and pressure from the country’s Services Union.

Employees will now be able to grow their hair long, ditch heels for flats and wear make-up regardless of gender for the first time in the carrier’s 102-year history. It is the first update since the current uniforms were intoriudced in 2013.

While tattoos will still need to be covered up and hosiery needs to be worn with any dresses or skirts, hair can be worn in a low ponytail or bun and female cabin crew can wear flat shoes – rather than high heels – on all flights. All employees can now wear the same jewellery too, including watches and diamond earrings.

The changes come after flight attendants had previously voiced dissent over mandatory make-up and high heels rules. Last year, the Australian Services Union wrote to the airline’s CEO , Alan Joyce, urging him to “remove the requirement for women to wear make-up” and “allow women to wear low-heel shoes”.

Uniforms themselves have not changed, but a policy of designated ‘male’ or ‘female’ uniforms has been scrapped.

A Qantas spokesperson said: “The update doesn’t change our uniform but modernises the way employees wear it in line with employee feedback and evolving customer expectations.

“These changes will make wearing our uniform more comfortable and practical.”

They also claimed Qantas’ uniform standards had always reflected the era of the time, adding: “Fashions change, and so have our style guidelines over the years.

“In the 1980s, sideburns had to stop at mid ear, ‘gelled spikes’ were out and we recommended navy blue as the best eyeliner colour.

“In the 1970s, women had to wear skirts above the knee. Today, our employees can choose whether or not to wear makeup, flat shoes and boots are in, and strict rules on watch sizes are out”.

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