tai pan tours head office reviews

Tai Pan Tours

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Pacific Mall

4300 Steeles Ave E, Unit B50

Markham, ON L3R 0Y5

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We recently completed an 8-day tour of Italy, covering a remarkable array of places. Our group thoroughly enjoyed the trip. Richard Yang, our tour guide, was exceptionally knowledgeable, enthusiastic, and took excellent care of everyone throughout the tour. The driver was also very skillful and helpful. While the pace of the trip was a bit rushed, considering the multitude of places covered, we understood the necessity. Despite this, we appreciated the opportunity to visit so many attractions. In terms of cost, I would say it was reasonable given the comprehensive nature of the tour. We definitely plan to join another trip in the future.

We enjoyed the tour to Italy and the good service of Mr. Richard Yang during our trip

I booked a 4 days tour trip to NY - Philadelphia way back on May 20, 2023 for Sat July 29th - August 1, 2023. I told them that I may move my dates around if there is no penalty. They told me that they will confirm the trip about 3 days ahead of the actual travel date so it is no problem as long as it is more than 2 full weeks. Fast forward to now, my employer wanted me to come back and work on Monday July 31 so I tried to call the Scarborough Taipan Tours office (same place i booked my travel tickets of 4 persons). I like to move my travel date to Wed 07.26 and go home on Sat 07.29 which I have about 19 days BEFORE my travel date. Guess What .. They told me we have to pay a penalty of $400 per person so they can move my dates back... The actual cost for one person ticket is $428... They are completely a rip-off company. There is nothing else out there to do what they are doing with a civilzed staffing. This is crazy. I will file a BBB complaint log against them. This is just a WARNING to everyone who wants to travel with this stupid / greedy company.

We took the 3 day East Canada tour with Taipan to Montreal, Quebec and 1000 island in the August 2023. Tour guide - Jack 3/5 Bus and Driver - 5/5 Food - 1/5 Locations covered - 3/5 Jack was a very kind, and energetic guide and he had excellent knowledge about the places we went to. Although, my complaint is that the tour felt like a movie being played on fast forward. I am aware of the fact that we had a lot of places to cover in a short time, but this was more of a training camp for us rather than a vacation. Every stop was rushed, whether it was a sightseeing location or a washroom break. For many of us, this will be the only time we would ever visit this country and all these places, hence it seemed unfair for the amount we have paid. Even about the food, most of the places that were arranged by the tour didn't have a lot of options for people with a certain diet restriction(vegetaria). It would have been better to choose those places where options are available other than what was offered by the tour and the tour themselves should have offered options at every location. The guide didn't even ask or try and help for offering options of those who didn't take the tour meals. We appreciate the places we covered, but it could have been less stressful and we would have liked it more if it would have been made more like a holiday rather than rushing us all the time these 3days.

Terrible tour company ever! https://www.taipantours.com/ My family took their 3 Days Canada East Tour on Sept 29, 2023. The tour guide cancel Biodome de Montreal without giving a before notice, but on the spot, when trip begin (their reason, biodome too busy, we not going there); everyone's have no say to its. All passengers that wanted to attend biodome before the trip start are now force to choice a tour option (museums) that don't wanna attend to filled up a 4 limits company policy. Forced to pay for something you know you not going to enjoy to begin with, isn't that just BS? Also the tour food suck and expensive, you'll better off stacking up fast food for the tour.

We joined Tai Pan Tours Group on Sept15 to 22 to Italy. It was a wonderful experience !! Stevephan Tan was our tour guide during this trip. His work manner, details knowledge, Sense of humour, careless were the keys to make our trip so successful. He put his best efforts on this trip, so we felt comfortable , confident, safety, worry -free for all the time. The Bus driver is Wilson, he was a amazing guy, he cooperated with Stephan Tan well, always think for us, tried to drip us at visit location as closest as possible, so we did not walk to much. He also keep to clean the bus as soon as he had time. It was amazing trip !! We are looking forward joining another trip with stevephan Tan again. Thank you and happy Chinese moon festival Christina / Peter

If your trip guide is Mr Perry Chung, please cancel your trip and stay home in peace. Mr Chris , the driver threatened saying " He will kick us out off the bus because he works with federal government and he can do anything" With a profound regrets I write this entire content from our personal opinion for the Two nights and three days trip from Toronto to Kingston, Montreal, Quebec and Thousand Islands. As we all know that, people go on a trip for enjoyment, happiness and make our mindset relaxed with kith and kin. But deeply regret to state that, we have experienced the bitter and worst part from Mr. Perry guide & Mr Chris, the driver, turning our entire Holiday program into a darkness filled with unfavorable, adamant eccentric behaviors from them in a our day to Day aspects of our entire journey period. How could this be?! in a tourism Industry where people from different parts world have faced this in Canada. The time Management part specially for Lunch breaks and wakeup time was a big mishap & Havoc, below are the few observations faced by us a) The day one of pick-up Bus lounge had come by almost 40 minutes delay. Bus was horrible on day one and the next day at Montreal we had different bus with a gift if water leakage from the vents. b) Mr.Perry doesn't have any patience in hearing our grievance nor manners in expressing his views Really unhappy for his dictatorship. There was a polite conversation with him, felt like "we are monkeys trapped in a cage". c) lunch timing on first day was less then 45 minutes, wherein passengers were directed to a long-distance hotel for way to fetch some food also stopped the Bus very far away from the parking area. Here one should understand that, travellers with kids and depending families had to walk long way wasting time in walking alone. VEGETERIANS should take their own lunch for day one. Mr.Perry doesn't even look into all this aspects and expresses his anger in Mic and warns us with popped up eyes. d) He never looked back weather people got proper accommodation from hotels where we stayed, e) Nevertheless we people had one peaceful morning, he dictates that every one should be in seat by 6.20 am, without even having foresight of people who were just locking there rooms and ready for checkout with kids and old age people. f) On the last day Mr.Perry argued with all of us and ready to leave behind one of the family in the group for merry 5 minutes delay in dept time, Mr Chris driver expresses one of the passengers to kick off from Bus and as a penalty they wouldn't take responsibility in getting them back to there destination. Apparently he works for federal government and has right to do anything with anyone and he has also done this in this previous trips. g) Infurthence, to the above, the entire our time spent in tour was stolen and spoilt away by both of them in terms of Money, happiness and (our precious holiday period) keeping all of us unhappy in darkness of bitter holidays experienced by your grace, we spent with your team. we hereby declare that it was not a worthwhile nor Happy trip organized by Tai Pan Tours company.

We just joined a 7days Eastern Canada PEI tour. Well, if you don't mind waking up early to be in the bus by 6:30am (sometimes a bit later) and rushing, and eating mostly Chinese food then this tour is for you. My friend and I didn't mind it, so we enjoyed it and have so much fun seeing different places. Our tour guide named Winter was nice, friendly and very knowledgeable about the places we went to. And I can tell that most of us seemed happy and comfortable in this tour. My friend and I, decided to join another tour later as long as Winter is our tour guide. Oh yeah, our driver Paul was also nice. And the hotels where we stayed in were clean, spacious, nice and comfortable beds and pillows. I would recommend it!

One of the worst tour companies I have ever been in. We went to New York Boston Atlantic city Washington DC the driver purposely didn't turn on ac and turned off free wifi I mean they are complete scum be very careful going with this company they are criminals I'm surprised they are not in prison yet never going with this company anywhere

After reading all the bad reviews about Tai Pan Tours, I feel I need to share about my recent experiences. We just came back from their 4 days New York, Boston & Washington DC trip today. The hotels that we stayed were amazing! First night we stayed at The Westin Waltham Boston, second night Hyatt Regency Morristown (New Jersey) and last night at Sheraton Harrisburg Hershey. I checked online and the hotels alone cost around $500 + tax, and the three of us only paid $850 for the tour (exclude meals, admission fees for attractions & gratuities), which is really a good deal. Our tour guide Eddy is very professional, friendly and knowledgeable, he went above and beyond to make sure we are all taken care of. I will definitely traveling with Tai Pan tour again!

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4438 Sheppard Ave E, Unit #168 M1S 1V2 Scarborough Ontario

(416) 293-7838

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Tai Pan Tours Inc

Information about Tai Pan Tours Inc

Opening hours

• Monday: 10:00 AM – 6:30 PM
• Tuesday: 10:00 AM – 6:30 PM
• Wednesday: 10:00 AM – 6:30 PM
• Thursday: 10:00 AM – 6:30 PM
• Friday: 10:00 AM – 6:30 PM
• Saturday: 11:00 AM – 4:30 PM
• Sunday: Closed

Taipan Tours specialize in air ticket,tour( N.America,Europe),Cruise and hotel booking. 大班旅遊提供旅行團，機票及郵輪假期專業安排(包括美、加、歐、亞等）

Tai Pan Tours Inc: Reviews

Fantastic experience: Tiffany was our guide for Cuba tour last month. The trip was a great success and we all had an enjoyable time. Tiffany 's wonderful work won a long and loud applause from everyone !

Fantastic experience: My wife and I had joined an 8 day Cuba trip to Varadero with our fantastic Tai Pan Tour leader Tiffany. She had explained to us every minute’s detail before departure and answered all our questions. We really enjoyed her and other co-traveler’s company. She went over and beyond to make sure our stay was comfortable, and all the excursions happened smoothly. Overall, we are really satisfied with our trip with Tiffany and Tai Pan. We will definitely travel with them again and recommend them to our family and friends. We also want to wish Tiffany all the best for the future.

Fantastic experience: Despite cramming 4 cities in 3 days, trip was well planned and you get to see different parts of Canada. Our guide Carrie is informative and helpful. Driver Zhang is meticulous and takes care of our luggages plus bringing us to our destinations on time. If you are someone who doesn't like to rush, suggest you pick a longer duration tour.

Fantastic experience: We had an excellent 3 days Canada East tour of Kingston, Ottawa, Montreal, Quebec,1000 island. The tour guide Mr. Perry has done a great job in managing the time for a group of 50. Mr Wang the driver also did an excellent job. Perry knowledge about the place is great. Hotel accommodation was descent. Overall the trip was great and cost effective. Only suggestion would be to plan for lunch and dinner in a place suitable for all especially vegetarian

Fantastic experience: Carrie was our guide. She is amazing and so sweet. We had a tour for 3days and 2nights. It was so good and she is so informative, sweet and helpful. I am so looking forward to more tours specifically with her.

Fantastic experience: It was amazing experience to join "Tan Pan Tours: 8 days Cuba, Havana trip". Our tour leader, Jeff Yan was a professional, friendly, very respectful and helpful tour guide. He provided excellent services for the entire trip. I will highly recommend to my family, friends to join with Tai Pan Tours Toronto. My visit was a Five Stars experience and I can't wait to return.

Fantastic experience: We signed up for a 3-day tour and visited many popular tourists attractions in Ottawa, Montreal and Quebec city. One trip highlight is we do dog sledding in Quebec city. We really enjoyed this trip. Our tour guide Carrie is very responsible and nice.

Fantastic experience: This is my honest feedback from Indian origin Australian to Chinese/Taiwan tourist company. I booked a 3-day tour for East Canada covering Kingston, 1001 Islands, Ottawa, Montreal, Quebec city. Tour guide Ben was excellent in cracking jokes, entertaining, and explaining Canadian history and background about places. He has taken us to many hidden places like apple store, maple farms, and buffet foods. It was an awesome experience, and I enjoyed it thoroughly. The best part of tour is we have no drama and tour end successful. Thanks to driver Zhang for safe drive. Ben make sure others were punctual and given enough time to see all the places. I definitely recommend Tai Pan for Canada tour. They also have other tours for different countries and expect same quality services.

Fantastic experience: I recently had the pleasure of taking a trip to Cuba with Tiffany, a tour guide for Taipan, and I must say that it was an absolutely amazing experience. Tiffany was an outstanding guide who went above and beyond to make sure that our trip was a success. Her knowledge of the country and its culture was exceptional, and she was able to convey this to us in a way that was both interesting and informative. She took us to some of the most beautiful and historically significant places in the country, and her passion for the country was truly infectious. What impressed me the most about Tiffany was her ability to connect with each member of our group on a personal level. She was patient and kind, and took the time to ensure that everyone was comfortable and having a great time. Her attention to detail was also impressive - from arranging transportation and accommodations, to ensuring that we had plenty of opportunities to try the local cuisine, she thought of everything. Overall, I would highly recommend Tiffany as a tour guide for anyone interested in exploring Cuba. She truly exceeded all of my expectations, and I cannot thank her enough for making our trip such a memorable one.

Fantastic experience: One of the cheapest options when you’re on a rush to book a plane ticket on a Holiday. Our tour guide Roy was very knowledgeable and suggested options where we could buy things cheaper. He made sure no one will be left behind anywhere in our trip. Plus he made sure all the declarations in customs were all filled out accordingly. Very smooth transaction. :)

Fantastic experience: CARRIE delivered an incredible experience, and the driver made our trip so easy and comfortable. The trip was well planned, it had stunning scenery, friendly staff, and delicious local cuisine made my trip unforgettable. Indeed, there are always some “special” ones in the group, but she was handling the trip and the timeline better than I can think of. I highly recommend trying a trip with Tai Pan it’s a must! My visit was a five-star experience, and I can’t wait to return.”

Fantastic experience: Carrie was a wonderful tour guide and she is very knowledgeable, funny with 18yrs of experience. The itinerary was great. We saw a lot of beautiful places. The bus was also brand new and our driver James was excellent. It was an amazing trip

Fantastic experience: We just came back from an amazing tour of Eastern Canada covering Kingston Ottawa,Montreal and Quebec city in 3 days conducted by Taipan Tours , Toronto . This was my life 's first tour through a travel agency after travelling to more than 35 countries in the world based on my own research and all arrangemnets . And it was a great experience . All arrrangemnets were inpaccable. Our tour guide " Carrie" was true darling . She was meticulous , disciplined yet vary caring and extremely friendly in nature. She made sure at all the time, to keep everyone in tour relaxed and well informed . I and my wife, despite being Indian, never felt left out in the chinese majority group and so some other families from Columbia and Japan( as I could guess). Since we were strict vegetarian , She tried her best to ensure that we get some vegetable stuff . We loved delicious lunch and exciting environment at Maple farm on way to Quebec. However , I would make own arrangements for at least one meal of each day whenever I am travelling next with them.Our experience at French Restaurant /French Dinner in Quebec city was disastrous .We felt ripped after paying exorbitant amount for the dinner and just being served raw vegetable in a plate With half cooked white rice. Except this one off bad experience , entire tour was a steal and experience of the life time.

Fantastic experience: Its my family's first time trying out this type of tour and its really one of the best. I highly recommend this tour not only you'll get the chance to visit those amazing places but also learn about their history through their awesome tour guide. We had ours and her name is Carrie, she was very informative and has a lot of humour. You will for sure enjoy the tour from day 1 till last day. Will book again for another trip in the next few months here at Taipan Tours. Highly Highly Recommended!!!

Fantastic experience: Our tour was wonderful! The experience was great , our tour guide really helped us enjoy our experience. I would recommend this tour to anyone who is interested in touring around Kingston, Ottawa, and Quebec. I would say this is a quick and budget friendly trip exploring Canada’s beauty. The weather was great so I recommend anyone to visit during summer as there are a lot of walking on our Day 2. Thank you again Tours4fun, Carrie Xue our tour guide and our driver for accommodating us!

Fantastic experience: I went to 7 days eastern tour with this company They were great days because Everything was regular Times, bus (especially vip chairs) ,places for visit from every provinces , Hotels were excellent and leader man tour has care everything Thanks for everything

Fantastic experience: Tai Pan Tours was a great experience. I am grateful to 2 wonderful gentlemen named Ben and Jack. Our beloved tour guide Ben Chen made our tour very adventurous and exciting, I learnt so much from our tour to Montreal, Ottowa and lastly Quebec. Our driver Jack gave us a safe trip to all the places we needed to be and was the first and last person to be there on time for the trip. I am glad I went to this trip with my family and will happily go back again. Thank you Tai Pan Tours. Je me souviens, Jy.

Fantastic experience: I’m currently on a vacation trip during August 2023 in Toronto/Quebec. Our tour guide and bus driver, respectively Joyce and Jim, are both incredibly hardworking, communicative and detail-orientated. Joyce is very approachable and friendly, and her dedication to accommodate her guests who hail from unique backgrounds is commendable. During the entire journey, she switched between speaking Mandarin, English and Cantonese to narrate and describe the attractions/history of our environment. (Wow! That takes real brain power!) She was meticulous in describing our itinerary and excursions, leaving little room for confusion amongst the guests. She helped foster a comfortable atmosphere the entire trip by having friendly conversation with us and humorous commentary; we visited beautiful places like Le Hôtel Frontenac, restaurants offering delicious food like Saveurs des Continents, and many more I will show in pictures. This is my last vacation in a long time because of school starting soon, and it’s thanks to these people who help make it all the more memorable. Thank you Joyce and Jim!

Fantastic experience: Our tour guide, Ben, was absolutely fantastic during the 8-day romantic Europe tour. His extensive knowledge of the city enriched our journey with intriguing facts and insights. What truly sets Ben apart is his genuine care for the group's well-being, ensuring our safety and comfort throughout the tour. For instance, he consistently reminded us to keep our bags in front of us, especially in bustling areas, to guard against pickpockets. Ben's dedication to our safety was further exemplified during a peculiar incident on our way to the Arc de Triomphe. There was an unexpected obstacle on the path - a large piece of feces. Without hesitation, Ben stepped forward, using his flag to guide us safely around it. Moreover, Ben went above and beyond to create memorable moments for our group. He initiated family photos at every destination, offering creative posing ideas that made our travel experience even more special. Lastly, Ben's assistance with handling our luggage during loading and unloading at hotels demonstrated his dedication to ensuring a smooth and stress-free journey. It is without reservation that I rate Ben as excellent in both tour knowledge and helpfulness.

Fantastic experience: This afternoon on our way back to Toronto, where our7 days tour ends we will have a lot of memorable times on our journey to Eastern Canada ,where we visited must see places accompanied with a well-known and professional tour guide, Mr Ben ,and our bus driver. R Zhang. Many Many Thnks

Positive experience: This was my first time to join a Taipan Tour. I had been to Ottawa, Montreal and Quebec but I had friends and family over for a visit and they wanted to see these places. It was a very organized tour. I learned a few more new facts about these places. We became friends with the other people on the tour. Most notable about the tour was the sugar shack and the French dinner. Joyce, our tour guide was very helpful and on top of things. The driver, Elson, knew where he was going and avoided busy roads. I was surprised at the hotels we stayed, very modern and new. Thank you for a very well organized tour.

Fantastic experience: Carrie and Paul were great and professional. The arrangement of the entire trip was a top notch. Carrie was very informative on the history of all the attractions. Food and hotel were excellent. I highly recommend my family and friends to join this bus tour. Thank you to Carrie and Paul for a wonderful experience.

Fantastic experience: Our tour leader is TIFFANY (NGH TOURS/ TOURS4FUN ) very knowledgeable and very respectful guide. She knows her stuff well and makes it possible for her tourist to enjoy and experience the best that the place has to offer. Very respectful of needs of her group and goes extra mile to support and help. It was a special time for my family as we have reunited from different countries and spent time together in this tour. It was beautiful and lovely ❤️❤️❤️

Fantastic experience: Carrie, our tour guide for 3 days east Canada tour was very professsional and Punctual. We enjoyed our tour with her experties !

Fantastic experience: Had Carrie as my tour guide for a 3 day trip to Ottawa/Old Quebec city/Montreal. She's very sweet and clearly experienced in tour-guiding. The trip itself was fun, especially the helicopter ride option we had. We visited a church and walked through the Olympic biodome in Montreal (had so many different animals it was so cool) Walking through old Quebec city was lovely, as the city has a bunch of vendors and cute locations! Would recommend this tour :)

Fantastic experience: It was an amazing experience. The bus was fully functional, the ride was smooth, and seats were comfortable for the very long ride. Carrie, our tour guide, was the best! She brought us to the best places and she is also very knowledgeable about the areas. The tour was definitely worth it

Fantastic experience: The most enjoyable trip I enjoyed was the ship to the Thousand Island's. We went on this trip starting from Monday 17th of July to Wednesday 19th of July. Our Tour Guide Carrie, explained to us the many different cultures about Canada. She is well experienced and has many different languages to tell the different tourists about the trips. We also thank our bus driver John for taking us to all these amazing sights. I definitely recommend going on this trip. Very fun and enjoyable!!

Fantastic experience: Tiffany it was an amazing trip of three wonderful busy days with you. Your explanation about each places was excellent. We went with you and Jack on a three days trip to Kingston, Ottawa, Montreal, Quebec city and thousand islands. We took four excursions and all the foods you offered. Everything was unbelievable so good so nicely organized. Even the bus seats were rotated so it was comfortable for all. We were 53 people on the bus. We all enjoyed thoroughly and had an amazing trip. According to the price you are very reasonable and great. You both are so well behaved and have so much patience to deal with such a big group. I really appreciate it. Jack is an excellent driver. He is also very friendly and welcoming. The whole journey with you was so homely. Thank you so much Tiffany and Jack. You guys are very organized and amazing, caring and loving. Enjoyed Tiffany calling us her babies and treated us like that. Wish you all the best from your group no 19and 20.

Fantastic experience: Just came back from the 7 days tour to the Atlantic provinces and Quebec (including Ottawa and thousand Islands). It was such a wonderful journey that everyone in the group enjoyed the trip very much. It is hard to say good bye after we came back Toronto. The tour guide, Ben, is full of passion with his job, professional and humorous. The trip is full of laughter. Our driver, Mr Zhang, is also very professional, keeping the bus neat and clean, and is driving safely. I had a great time and would definitely recommend this trip to anyone who would like to visit eastern Canada.

Fantastic experience: We joined the tour June 21st and it was amazing. Carrie was the tour leader and she was very nice and organized.everything on schedule and I would definitely recommend it .

Fantastic experience: I joined the tour with my Family at Toronto, we visited East Canada like Kingston, Montreal, Quebec and Thousand Islands in Three days with Bus. Our Tour Leader, Mrs. Carrie was really professional and kind. I would really recommend this Tour.

Fantastic experience: Tiffany Ho is my tour leader for Ottawa, Montreal and Quebec. My husband and I would like to commend her for her knowledge and care for her clients. Elson our tour driver is an excellent driver, safety and comfort of the passengers is his primary concern. Bery Good job Tiffany and Elson!

Fantastic experience: Tiffany is our group leader of 3 days tour.Montreal Kingston Quebec and thousand island . We enjoyed the tour amazingly. It's once in a lifetime kind of experience. Three days flies like dream joyfully. Thanks to Tiffany. Thanks again.

Fantastic experience: What a fantastic trip! Everything was very smooth and interesting. Our driver Jim and guide Ben are very responsible and gentle. They were thoughtful for whatever we needed, and made sure that we understood everything. We travelled Kingston-Ottawa-Montreal-Quebec. Lots of meaningful places. Last but not the least I really appreciate our lovely driver and guide, they worked really hard! Thank you for giving us such a safety trip!

Fantastic experience: It was a great experience tour to Quebec for March break 2023. Carrie was a great tour guide , and well organized for everything in this tour. Great memory visit catholic church Saint Joseph's Oratory of Mount Royal, Ice hotel Village Vacances Valcartier, dog sledding

Fantastic experience: It’s my first time using Tai Pan. Me, my daughter and cousin went on the 4d Boston, NY, Washington and PA tour. I was quite impressed by how organized the tour was. Daniel was our tour guide. He was very knowledgeable of all the places we visited. He was funny and kept us entertained. The itinerary provided the best value for our $ for all the tours, places we visited and the coach transportation. I was sad the trip had to end. I need to also mention that Chris was an excellent driver. He kept us safe and efficiently drove to our destinations. We have booked for the Romantic European tour. Looking forward to another Tai Pan tour, and crossing my fingers we can cross paths with the Daniel/Chris duo in the future!

Fantastic experience: My family and I had a great family day vacation. We would like to thank Boss Ben and Minic our driver for their expertise in the tours. We had so much fun and highly recommended especially Boss Ben as the best tour guide we had. We will surely comeback this coming summer vacation. Thank you so much!

Fantastic experience: We just returned from Varadero Cuba vacation with 8 days 7 nights Tai Pan tours, very pleasant expirence and affordable with this touring group. Arrangment in Cuba was in a 5 star hotel all inclusive stay was very comfortable. In Cuba they arranged site seeing and excertion few of which were optional. We had excellent, funny and entertaining guide Jeff Yan who accompanied us on all excursions. This was our sixth tour with Tai Pan and we were never disappointed, I would love to travel with them in future. 谢谢

Fantastic experience: We join the winter tour which heading to the northern CA, it’s really fun and full of awesome surprises! I really love the Quebec City and the dog pulling sled. It’s very impressive. Carrie is very responsible and considerate. 5 stars recommend!

Fantastic experience: We had a 3-day Agawa Canyon tour on October 3. Everything (food, hotels, driver, tour guide and etc.) was beyond our expectations. The room as well as the washroom of both hotels we stayed were clean and spacious. Breakfast provided was above average and food was refilled fast. Wifi, which some people consider to be a key feature, was available and fast. We were lucky to have Daniel To, a "handsome", energetic and funny guy, to be our tour guide. He was well-organized, punctual and helpful. He knew every visited place and city inside and out and always delivered us some interesting information and stories in an interactive and entertaining way before arrival. He is the best of the best. Overall, we had a very memorable tour.

Fantastic experience: We had a truly mesmerizing Agawa Canyon Train Journey. Our tour guide Daniel was outstanding - very jovial, friendly,informative and efficient which made the trip all the more enjoyable for us.

Fantastic experience: I have joined a 3-day tour covering Ottawa, Montreal and Quebec. Nemo the tour guide is very patient and efficient. Our big tour group is comprised of visitors from many countries and Nemo is able to speak everything in multiple languages (English/Mandarin/Cantonese) fluently. Nemo also presents history in a user friendly manner. Excellent tour guide! Highly recommended!

Fantastic experience: Carrie is the best! She is so organised. Taking care of everyone. Our group has 13ppl. Age from 3-65…. Too hard for her, but she done a such great job! Excellent tour. We are very enjoy!

Fantastic experience: Tiffany Ho is a super good and responsible guide, we keep our fingers crossed all the way and just enjoy the tour! The driver Alson is great too, overall, the tour is so worth it, I will for sure recommend to my friends to Tai Pan! Many thanks to Tiffany and Alson, both done a great job!

Fantastic experience: I booked a 3-day tour package for East Canada (Kingston-Ottawa-Montréal-Quebec City) from Tai Pan Tours just last week. You read that right, 4 cities in just 3 days! People who like a more relaxed tour might find the schedule overwhelming, but I personally would highly recommend this tour for anyone who is visiting Canada for the first time, because we got to see and visit so many places within such tight schedule! If you have any questions, call them right away and they’re usually very fast response. The staff are also very patient with questions, so ask away! Kudos to Ben the tour guide! He’s not only very entertaining, but also very informative in his tour guiding! Throughout the tour I got to learn bits of Canadian history. He’s also very punctual. The drive throughout the tour was also very comfortable thanks to the experienced driver Eleson. All the staff have been very helpful throughout the tour, and everyone was definitely enjoying their time! Will attach some photos of places that we visited. Overall, it was a very enjoyable and memorable trip!

Fantastic experience: I had a very enjoyable time on the 7-day tour around Eastern Canada, PEI, and the Maritimes. The tour guide, Daniel To, made this trip especially fun and entertaining with his knowledge and humour. I also felt happy and safe under the steady driving of the bus driver, Minic. Definitely recommend!

Fantastic experience: Had a wonderful all-inclusive visit to Cuba with an amazing and extremely knowledgeable tour guide - Daniel To. He was extremely responsible to everyone’s requests and questions and was always happy to hang out even during days without any planned excursions. We stayed in Varadero which had beautiful beaches (not too many seaweeds) although there were a few days of stronger winds - ensure you know what each coloured flag means in terms of swimming conditions.

Fantastic experience: This trip was the best one ever, well coordinated and planned ,we visited lots of places .It was one of the best tours I had ever taken.Tour guide Ben and Driver Eleson were awesome, they were very professional and punctual.Explained all the trip details and coordinated with the passengers very nicely.

Fantastic experience: What a fantastic 3-day tour at East Canada. The trip is truly well organised, with all can’t miss sight seeing spots incorporated, with very seasoned tour guide & driver to give you a pleasant and safe trip. Our guide Ben is a professional photographer too who helped us took a lot of nice photos in the best angle as per his experience. He is so thoughtful and caring of his guests’ needs. Happy sharing all those lovely pics for a light touch of the places we visited. I highly recommend you to join him and experience this joyful journey with you loved ones~!

Fantastic experience: Carrie best guide i have seen in a tour. She has pretty good understanding of all the places and the trip was a well planned one. Our driver Zhou was an expert driver and he drive through zero visibility situations and reached safe. Never thought that qubec in winter will be this beautiful

Fantastic experience: My friend and I did the 3-day East Canada Tour. The trip was truly well organised, with the best sight seeing spots, with very experienced tour guide & driver to give you a pleasant and safe trip. Our Tour guide Ben is so thoughtful and caring of his guests’ needs and he made sure that we have the best 3 days ever. We had snowstorm on the departure day but kudos to our driver Mr. Jung who drive continuously and very safely in the bad weather and helped us reach our destination. I highly recommend you to join them and experience this joyful journey with your loved ones~!

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Does any one have prior experience on Tai Pan Eastern Canada 7 Days tour?

• Last Updated:
• Aug 31st, 2023 10:24 am
• Search this thread

Jun 29th, 2008 8:55 pm

• Reply with quote

Jul 2nd, 2008 7:04 pm

Jul 3rd, 2008 8:08 am

Jul 3rd, 2008 10:43 am

Goldilocks wrote: ↑ Why they didn't just give then a new bus since they were still in the GTA, was everyone's question.

Jul 3rd, 2008 5:02 pm

Jul 3rd, 2008 5:22 pm

Kommander_KornFlakes wrote: ↑ I make more than what 95% of people in this site makes. Try a six-figure salary that starts with a "3" (that would be annually)

Gloaming wrote: ↑ Seriously- I TRIED to ignore him. KKF is like herpes, you keep scratching in an attempt to get temporary relief, but two weeks later he comes raging back more annoying and infuriating as ever.

Jul 6th, 2008 8:05 pm

flexwong wrote: ↑ the eastern canada tour seems alright, they cover everything you need to see in PEI and new brunswick (2 awesome provinces btw). would you be dining at local chinese restaurants though? that would defeat the purpose of PEI and new brunswick, its lobster galore.

Jul 6th, 2008 8:26 pm

Jul 7th, 2008 9:45 am

CStone wrote: ↑ ... As for the meal plans, other than those "lobster meals", I would suggests you stay away from them. Back then, some were just awful......

Jul 7th, 2008 12:06 pm

mdsalunkhe wrote: ↑ So there are alternatives available close to the meal options provided by Tai Pan? Even in the far off places?

Jul 9th, 2008 10:17 am

• lobster dinner at Fisherman's Wharf
• whale-watching cruise
• Thousand Islands cruise

Jul 9th, 2008 12:12 pm

mdsalunkhe wrote: ↑ They have a couple of optional things in the tour - lobster dinner at Fisherman's Wharf whale-watching cruise Thousand Islands cruise Which of these optional are must do and which to be skipped?

Jul 10th, 2008 2:43 am

Jul 10th, 2008 6:54 pm

Jul 11th, 2008 12:22 am

mdsalunkhe wrote: ↑ Thanks a lot Goldie for the detailed writeup. Well, frankly you have scared me but I have already made the payment for the trip yesterday and hence looks like I have to go through this now... I will surely come back and write about my experience so that I helps someone else who is looking to do this. But funny part is that if this is such a pain then how come this trip gets booked so fast. In the morning when I had called the tickets for 16th were available and by evening when I went to book the 16th was full. Let me see and tell... BTW did your folks do any optional trips? were they worthwhile and any specific trips/traps to avoid?

Jul 11th, 2008 11:20 am

Jul 11th, 2008 1:01 pm

mdsalunkhe wrote: ↑ frankly you have scared me but I have already made the payment for the trip yesterday and hence looks like I have to go through this now... BTW did your folks do any optional trips? were they worthwhile and any specific trips/traps to avoid?

Aug 2nd, 2008 2:27 am

Aug 2nd, 2008 9:45 pm

Blackmajik wrote: ↑ I did the 4 day New York / Atlantic City / Washington trip and it was OK. Went with Tai Pan Tours and the following year with their competitor Safeway Tours. 95% were the same guideline for both companies but with Safeway we did see more. Hotels were both top notch and waking up at 6 AM and sometimes 5 AM are the norm. I think 4 days is just enough and after that I couldn't do it anymore. It is a vacation but seems like it is just too hectic to go beyond 4 days. I did feel that I got enough time especially at the hotels at night. But staying in New Jersey (New York part) and then staying in Baltimore (?) I stayed in the hotel. It wasn't a tourist part of town so I didn't know if it was a shady area. But staying in Atlantic city in Trump's Taj Mahal hotel and casino was a blast. We had enough for dinner, walk around the boardwalk and enjoyed the casino that night. But be aware that after 10 PM or so, I would head back indoors since a lot of shady characters start to walk around the boardwalk. For lunch and dinner, we got an hour to eat. Bus stop rests are more like 20 minutes to half an hour. Site seeing and attractions can be rushed but is just enough to see and do. The only thing I didn't like with Safeway tours on this trip was at the final dinner (you had to pay), we sat with everyone at the same table which was really awkward. All said and done, it is fun but tiring especially after the 3rd night. All I wanted to do was sleep and rest. I would recommend this trip since it was interesting to see New York, Washington DC and Atlantic City. I also did the Canada East 3 Days Tour maybe about 15 years ago and we stayed at some 3 star hotels like Comfort Inn. That trip wasn't worth it and gets pretty boring. So I guess Tai Pan/Safeway Tours have pretty much upgraded to the more luxurious hotels. I'm also going to be going on the Old Montreal City,Quebec Mont-Tremblant, 4Days Luxury Tour next week. A little expensive for 2 people ($750 tax in) but looking at the itinerary it is well worth it over the Canada East 3 Days Tour. Staying at Fairmount Le Manoir Richelieu & Mont-Tremblant is going to be a blast. Doesn't seem like we're doing much in 4 days but after the trip, I'll post my experiences.

Aug 3rd, 2008 11:39 pm

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Tai Pan Tours

Tai pan tours reviews ( 3 ).

[redacted] We bought new year countdown package from Tai Pan They told us they have their own buses and drivers When we headed USA, their driver could not pass the boarder because he did not pay for the traffic ticket It took us three hours to wait at boarder for them to send another driver Our whole schedule was screwed up Also, when we headed back home on last day, the driver missed the exit on highway Therefore, he backed up on the highway in order to go back to the exit [redacted] , We were scared [redacted] on the bus [redacted]

[redacted] We bought new year countdown package from Tai Pan. They told us they have their own buses and drivers. When we headed USA, their driver could not pass the boarder because he did not pay for the traffic ticket. It took us three hours to wait at boarder for them to send another driver. Our whole schedule was screwed up. Also, when we headed back home on last day, the driver missed the exit on highway. Therefore, he backed up on the highway in order to go back to the exit [redacted], We were scared [redacted] on the bus. [redacted].

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Address: 3668 Weston Road, Unit B, North York, Ontario, Canada, M9L 1W2

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Missing better customer service. I am traveling right now on this tour, and from day one before the bus is full and still two stops more to pick up more persons. I requested to upgrade my seat due that they didn't specify that people will be rotation of seats. The guide tour needs more customer service training, he refused even I want to pay , l am traveling solo paying more than everyone as you know and he even trying to provide me with a solution. No recommend at all if you don't have the first seats, I am not finished yet still 4 days more to go but it's not covering my expectations so far

Hi Alondra, Taipan as well as Safeway and others cater to the Mandarin/ Cantonese speaking markets and tend to be very similar in that they are rushed put pressure on you to pay for Chinese buffets which are mediocre at best , and when you factor in the obligatory tips, overpaying buffets and museums where the guides get a cut or kickback you are better off paying a bit more for a slower pace tour and you are not pressured. By the way these criticisms have been expressed by some of my Chinese friends who felt they were misled by what they thought was a cheap tour. I hope you held your ground and did not prepay for the buffets, museums etc.

One misspelled on my previous text. I meant, He didn't contact to head office to provide me a solution.

Thank you for your words. I will be considered and choose better next time.

As the previous poster already mentioned, these tours are designed for the Chinese market. From countless stories I have heard, they are not suitable for non-Chinese clients. Yes, they are much less expensive than others but then you get what you pay for.

Alondra don't hold your breath expecting any good customer service or any recourse. It appears you are paying more as a single as you will not have to share your hotel room and bed with stranger which is a good thing. You have to understand that you are Lao wai ( foreigner/ non Chinese) and you are dealing with a Chinese Company who does things the "Chinese Way" This may sound racist but it has been my experience.

Try not to get frustrated. Be firm that you don't want to eat at the Chinese buffet each day even if you go to Tim Hortons and/or a food court. Be assertive and you may bond with other passengers who have similar concerns including other Chinese who speak English and other native English Speakers although I discern you may also speak another language.

It's not racist to suggest that different cultures do things differently. That's just truth.

Agreed Carobs: I'm just preparing for the onslaught of political correctness.

With all due respect, as you've been a member since 2013, you could easily have done some research here on TA before taking a Taipan tour. A simple search for Taipan would have raised pages of complaints about them. So also on google reviews.

It's unfortunate you're in this situation, but one that could easily have been avoided.

This topic has been closed to new posts due to inactivity.

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The phone number for Tai Pan Tours is (905) 881-8838.

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Tai Pan Tours is located at 160 East Beaver Creek Rd #3, Richmond Hill, ON L4B 3J6, Canada

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The website (URL) for Tai Pan Tours is: http://www.taipantours.com/

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