graduate travel consultant

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What does a Travel Consultant do?

A travel consultant is responsible for organizing travel arrangements by recommending travel packages, inclusive of all details such as location, travel costs, amenities, and other related factors. Travel consultants confirm the client's preference, ensuring the execution of plans based on their best interests. They arrange the itineraries, reservations, and other specifics for the client's security and comfortability. Travel consultants should also consider factors that may affect travel plans, such as weather conditions and other booking complications, immediately notifying the client on plan adjustments.

• Responsibilities
• Skills And Traits
• Comparisions
• Types of Travel Consultant

Travel consultant responsibilities

A travel consultant plays a vital role in planning and organizing travel arrangements for clients. They must manage travel reservations and arrangements for corporate and leisure clients. They also assist business executives with domestic and international travel arrangements, including flight, hotel, car rental, and Amtrak bookings. They provide customer service, maintain client satisfaction, and prepare travel itineraries for both individual and group travel. They also specialize in international air travel ticketing and exchange domestic and international airline reservations. They handle accounting responsibilities and maintain product knowledge. They also manage and maintain existing contracts with travel agencies and corporate accounts while evaluating quarterly productivity. They must also be skilled in conflict resolution and have a deep knowledge of travel destinations.

Here are examples of responsibilities from real travel consultant resumes:

• Manage small scale projects to ensure profile databases and scripts properly transfer information in GDS.
• Negotiate contracts, book event/meeting space; manage corporate housing for independent contractors, including RFP's and ROI's.
• Collaborate with other offices on VIP and unusual international reservations for better quality of reservations.
• Provide customer service by providing administrative support to associates using the online reservation booking tool Apollo.
• Modify business travelers airline, car and hotel reservations including exchanging tickets in emergency and non emergency situations.
• Book transportation and hotel reservations using a computer or telephone, collecting payment for transportation and accommodations from the customer.
• Coordinate transportation/reservations, utilize Apollo reservations software
• Operate Amadeus global distribution system to build air itineraries.
• Conduct monthly centrally bill account (CBA) reconciliation in DTS.
• Help arrange both corporate and leisure reservation using the Amadeus CRS system.
• Review all authorization and vouchers within DTS for errors prior to approval.
• Facilitate all airline contracts from start to finish; group air ticketing, passport and visa.
• Monitor and sort global distribution system (GDS) queues (or similar program) to maintain quality control.
• Conduct RFP's, and negotiate discounts with agencies, airlines, car rental companies and hotels as necessary.
• Utilize WorldSpan travel and reservation software.

Travel consultant skills and personality traits

We calculated that 33 % of Travel Consultants are proficient in Reservations , Booking , and Car Rentals . They’re also known for soft skills such as Communication skills , Customer-service skills , and Detail oriented .

We break down the percentage of Travel Consultants that have these skills listed on their resume here:

Modified business travelers airline, car and hotel reservations including exchanging tickets in emergency and non emergency situations.

Provided customer service by providing administrative support to associates using the online reservation booking tool Apollo.

Coordinate domestic/international flight arrangements, hotel accommodations, car rentals, train tickets and limo service.

Provide information and prepared and book all air, car, and hotel reservations for frequent business travel members.

Cultivated customer relationships by providing superior service in all aspects of corporate travel, ultimately increasing potential for repeat business.

Tracked marketing demographics and performed related accounting functions using advanced travel industry software.

Common skills that a travel consultant uses to do their job include "reservations," "booking," and "car rentals." You can find details on the most important travel consultant responsibilities below.

Communication skills. To carry out their duties, the most important skill for a travel consultant to have is communication skills. Their role and responsibilities require that "travel agents must listen to clients’ travel needs and offer travel advice and information that meet those needs." Travel consultants often use communication skills in their day-to-day job, as shown by this real resume: "manage direct communication with tour operators, resort/property managers and transportation vendors (airline, rail and ground). "

Customer-service skills. Another soft skill that's essential for fulfilling travel consultant duties is customer-service skills. The role rewards competence in this skill because "travel agents must be able to interact with clients and respond to questions and complaints in a friendly, professional manner." According to a travel consultant resume, here's how travel consultants can utilize customer-service skills in their job responsibilities: "provided vacation information and arranged travel reservations for customers utilizing points earned on various credit card redemption programs. "

Detail oriented. This is an important skill for travel consultants to perform their duties. For an example of how travel consultant responsibilities depend on this skill, consider that "travel agents must ensure that the reservations they make are for the dates, times, and locations that match travelers’ schedules." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a travel consultant: "created detailed client profiles in the sabre program. ".

Organizational skills. travel consultant responsibilities often require "organizational skills." The duties that rely on this skill are shown by the fact that "travel agents often work on itineraries for many clients at once." This resume example shows what travel consultants do with organizational skills on a typical day: "performed multiple tasks and organizational skills enhanced communication and customer service skills developed and organized sales material to increase client base"

Sales skills. Another common skill required for travel consultant responsibilities is "sales skills." This skill comes up in the duties of travel consultants all the time, as "travel agents must be able to persuade clients to buy transportation, lodging, or tours." An excerpt from a real travel consultant resume shows how this skill is central to what a travel consultant does: "checked in and assisted members with maps, books and any related sales of travel through aaa special preferred suppliers. "

See the full list of travel consultant skills

The three companies that hire the most travel consultants are:

• BCD Travel 158 travel consultants jobs
• Vail Resorts 35 travel consultants jobs
• Accenture 30 travel consultants jobs

Choose from 10+ customizable travel consultant resume templates

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Compare different travel consultants

Travel consultant vs. tour agent.

A corporate travel agent assists people in planning, choosing, and arranging holidays. Corporate travel agents will work to the budget set out by those planning the holiday. They provide opinions and advice on the places to go as well as local tourist attractions, customs, and events. The characteristics of agents include enthusiasm, resourcefulness, people skills, and professionalism . They offer foreign and domestic travel services for their corporate clients. Also, they coordinate international and national travel for clients.

These skill sets are where the common ground ends though. The responsibilities of a travel consultant are more likely to require skills like "strong problem-solving," "booking," "car rentals," and "corporate travel." On the other hand, a job as a tour agent requires skills like "telephone messages," "sales floor," "data entry," and "crs." As you can see, what employees do in each career varies considerably.

Travel consultant vs. Corporate travel expert

Each career also uses different skills, according to real travel consultant resumes. While travel consultant responsibilities can utilize skills like "strong problem-solving," "corporate travel," "travel reservations," and "airline tickets," corporate travel experts use skills like "gds," "customer service," "travel arrangements," and "real estate."

Travel consultant vs. Corporate travel agent

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from travel consultant resumes include skills like "strong problem-solving," "car rentals," "corporate travel," and "travel reservations," whereas a corporate travel agent is more likely to list skills in "rental cars," "corporate travel arrangements," "corporate travel policies," and "tour packages. "

Travel consultant vs. Traveler

Types of travel consultant.

• Travel Agent
• Travel Coordinator
• Travel Counselor
• Corporate Travel Agent
• Corporate Travel Consultant

Updated March 14, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Graduate Sustainability and Climate Consultant – 2024 Intake

To be considered for this role, please make sure you read the job description carefully and apply by submitting all the relevant documents.

Launch your career and find your professional home at Ramboll. Be part of a welcoming and engaging environment, where you can develop and explore your professional interests and passions, and curiosity in ways that make the most of all the opportunities ahead of you.

At Ramboll, we offer a unique work environment. Our culture is built on openness, understanding, and respect, allowing you to shape your role to match your working style, aspirations, and personal life. Our Nordic heritage drives our commitment to improving conditions for people and nature through our projects. As a foundation-owned multinational company, the profit we make is reinvested into the company. This ensures the continued development of employees or is used to fund research, charity, and humanitarian projects. Our commitment to be 'The Partner for Sustainable Change' ensures your work makes a meaningful impact on people, communities, and the environment.

Our Early Careers Programme – EarlyCareers@Ramboll

We have designed a training program that will boost your personal, commercial and technical development to kick-start your career with Ramboll. You will also be paired with a mentor and have access to a clear framework to support your professional development. The Early Careers Challenge is one of the highlights of the early careers programme. This is a fun and exciting event where you get to travel around the UK and work on a project that will provide you with an insight into the concept of design. You also get the opportunity to collaborate and network with amazing people and peers.

About the Opportunity

As a Graduate Consultant, you will play an important part in one of the world’s leading environmental and health consultancies. We are trusted by our clients to manage their most challenging environmental, health and social issues. We help clients understand and manage the impacts of their activities, projects and products, so that they can respond to environmental, business, regulatory or legal challenges effectively and develop sound strategies for operating sustainably.

You will be part of our established and very successful UK Environment & Health team, getting involved with a diverse range of desk-based and site-based work. Previous education will be an important foundation, but your willingness to learn new environmental concepts and pick up new working practices quickly will really make the difference. It is a great opportunity to join a dynamic team of experts and build a successful career within the environmental consultancy sector.

Role Description

We invite you to bring your desire and passion to make meaningful change for the environment into this role as a consultant for Ramboll Environment & Health UK. As a Sustainability and Climate Consultant you would work across the S&C core clusters gaining experience in net zero carbon accounting, decarbonisation planning, EIA’s, sustainability management plans, energy audits. You would also be working with emerging technical areas such as product carbon footprinting (LCA’s), FLAG and land sector emissions, climate transition planning, portfolio carbon accounting, supply chain services. Further to this, responsibilities would include:

• Assisting with high quality report writing
• Assistance with researching specific technical topics to support advisory services
• Other generic Early Careers roles and responsibilities common to all EC’s, such as learning Ramboll systems and learning basics of consultancy around communication time management and planning etc
• Plenty of Excel and PowerPoint tasks

Your skills and experience

We believe your starting point for this role is any sustainability related degree or a degree that can help understand sustainability services, such as geography and/or engineering. We are looking for candidates with a passion for sustainability and working in a consultancy. Relevant work experience in the technical areas mentioned in the role description is desirable.

Additionally, we would expect you to:

• Have experience with IT packages including Microsoft Word, Excel and Outlook;
• Be numerically competent;
• Possess excellent English communication skills, both oral and written;
• Have excellent report writing skills; and
• Hold a full clean driving licence (by the point of employment)

We don’t expect you to know everything, but that you show curiosity, take responsibility, and want to deliver high-quality work. Ramboll strives to deliver excellent cross-functional solutions to our clients in a professional and well-coordinated manner. Therefore, we believe you should have good communication and collaboration skills.

Benefits you will enjoy:

• Hybrid & Flexible Working
• 27 days holiday per year + 8 days Bank Holiday
• Professional subscription + support on becoming chartered
• Matched pension scheme
• Private Medical Insurance
• A great list of flexible benefits you can choose from including discounted taste card subscription, cycle to work scheme, gym flex and many more!

Selection Process:

We aim to respond to your application shortly after the deadline by the latest. There are several steps to our selection process. You will advance onto the next step if you are successfully shortlisted.

• Step 1: CV Screening
• Step 2: Screening telephone call
• Step 3: Assessment Centre. The assessment centre for this position will be held on Tuesday 5 December 2023 . You may want to save the date in case you are selected to attend the assessment centre.

Ramboll in the United Kingdom

Ramboll is ranked a Top 10 consultant in the UK and has 1,500 employees working across 16 offices to apply their skills to deliver innovative solutions across Buildings, Transport, Environment & Health and Energy. We love seeing our colleagues develop and grow and you will have opportunities to work on innovative and inspiring projects within an environment that is friendly, open and collaborative.

How to apply

Apply online. Attach your CV and Cover Letter. In a separate document, please address the following question:

Question 1. What are the main environmental challenges where you live, why they are important to you, and how you would help solve them? (max. 500 words)

Please note that incomplete applications will not be considered.

Based on the volume of applications received we reserve the right to close applications early.

We look forward to receiving your application.

Deadline for applications:  12th November 2023

An equal opportunity employer

Equality, diversity and inclusion is at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We are committed to providing an inclusive and diverse work environment, where everyone can flourish and reach their potential.

We invite applications from candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation, or any other protected characteristic.

As a Disability Confident Committed employer, Ramboll ensures opportunities are accessible to candidates with disabilities. Please reach out to our recruitment team to discuss any adjustments that you might require during the application process.

We also know how important it is to achieve the right balance of where, when and how much you work. When you join Ramboll, you’ll have the freedom to work your hours flexibly and our positive approach to hybrid working will enable you to discover the split between home and office that works for you and your role.

Join us in closing the gap

Ramboll in numbers.

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• +34 943 90 65 55

Belantic Consulting

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Eduardo G. de Cabiedes MD, Partner, Consultant

Jorge arévalo partner, consultant, matt donnelly head of rep. office russia, partner, chris brodie head of rep. office kazakhstan, solomon ngwili head of rep. office kenya, miroslav vuckovic consultant moscow office, lyuba brodie consultant kazakhstan office, mario cáceres junior consultant, ana saéz azkargorta social projects, benoit berthon associate consultant, our partners.

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Published on March 31, 2024

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