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NAB credit card complimentary travel insurance

Got a nab credit card with complimentary travel insurance here’s the lowdown on what’s covered and how to make a claim..

In this guide

Which NAB credit cards have complimentary travel insurance?

How to get cover with nab credit card international travel insurance, what's covered by nab complimentary international travel insurance, what's not covered, pre-existing medical conditions, how to make a claim through your nab credit card complimentary international travel insurance policy, other types of nab complimentary credit card travel insurance, nab credit card complimentary insurance for shopping, nab business credit card complimentary insurance options, frequently asked questions, what you need to know:.

• NAB credit cards with complimentary international travel insurance offer comprehensive cover for up to 3 months with a Level 2 card and up to 6 months with a Level 1 card.
• You'll get cover when you meet the requirements before travelling (e.g. by paying for your trip with the card).
• Your spouse and dependants travelling with you can also get cover, but there are some requirements and exclusions .
• Do you have a question or need to make a claim right now? Call the insurance provider, Allianz Global Assistance, on 1800 187 025 (from Australia) or +61 7 3305 8800 (from overseas).
• Use your NAB credit card to pay for at least $500 of overseas travel costs before you leave Australia (e.g. your overseas airfare or accommodation bookings).
• Have a return ticket to Australia before the start of your trip.
• Permanently live in Australia or have a visa that entitles you to residency under the Migration Act (1958).
• Be under 81 years of age at the time you meet the rest of these requirements.
• Make sure your trip is for 3 consecutive months or less with a Level 2 Card (e.g. NAB Rewards Platinum) or up to 6 consecutive months with a Level 1 Card (e.g. NAB Qantas Signature). Trips over these length requirements won't be covered by this policy.

When you meet all of these requirements, cover is automatically available to you and eligible family members travelling with you (when they also meet the requirements).

Need written confirmation of cover? Use the “Check eligibility” tool online or call Allianz on 1800 187 025 for more details.

Here, we've broken down the key options for different types of claims and situations. But remember: you should always read the insurance policy booklet for complete details of the cover.

Medical, dental and emergencies cover with a NAB credit card

Example of when you might use this cover on an overseas trip.

If you got sick overseas and had to go to hospital for a few days, you could get cover for costs related to:

• Doctor's fees
• Hospital fees
• Changes in your travel plans

Just keep in mind that each travel claim is subject to an assessment and there may be excess payments if you're eligible for a payout.

NAB complimentary international travel insurance for cancellation, delays, accommodation and transport

⚠️ Keep in mind: Cancellations and other changes to your travel plans are only covered under specific circumstances. For example, if you missed a flight because you needed urgent medical treatment for a covered health issue.

Luggage and personal items cover offered with NAB credit card complimentary insurance

Hijacking, personal liability, death and other cover offered with nab complimentary credit card travel insurance.

Claims under these benefits are less common and usually only apply in extreme circumstances. None of them have an excess payment but we have listed their claim limits.

• Hijacking: Up to $10,000 per cardholder or spouse
• Emergency accommodation due to terrorism: Up to $300 per day and a maximum of $3,000 per cardholder or spouse
• Personal liability: Up to $2.5 million for Level 1 cards and up to 1 million for Level 2 cards
• Legal expenses: Up to $15,000 per cardholder or spouse
• Accidental death: $50,000 per cardholder or spouse, up to $25,000 per dependant and a maximum total of up to $150,000.
• Funeral expenses: Up to $60,000 for a cardholder or spouse

Note: Unless a specific limit is listed for dependants, any claims related to them will come out of the limit for the cardholder and/or their spouse.

Some of the key things you won’t be covered for with NAB credit card complimentary international travel insurance include:

• If you don’t follow advice from any government, official body or mass media announcements
• Issues related to drinking alcohol or taking non-prescription drugs
• Travel that’s for the purpose of medical treatment
• If you or your partner give birth during the trip, or there are complications arising after week 26 of the pregnancy
• Dangerous activities including rock climbing (with equipment), white water rafting, bungy jumping, off-piste snowboarding or skiing and quad or motorbike riding if the engine has a capacity of 200cc or more

Does NAB complimentary credit card travel insurance cover COVID?

Yes, if you are diagnosed with COVID-19 or another epidemic/pandemic illness, this insurance offers cover for claims relating to:

• Overseas emergency assistance
• Overseas emergency medical
• Cancellation
• Additional expenses

If you're travelling with someone who tests positive for COVID-19, some cover is also available under the cancellation and additional expenses benefits.

⚠️ Remember: Check the NAB credit card insurance policy booklet or call Allianz on 1800 187 025 for more details about COVID-19 claims and any exclusions.

Does NAB credit card travel insurance cover family members?

Yes, your spouse and dependants (i.e. your children) can also get cover when they are travelling with you for at least 50% of your trip. They also need to meet the same travel booking requirements and other conditions of the insurance policy. Check the policy document for full details.

This travel insurance doesn’t automatically offer cover for any pre-existing conditions. But you can apply for an assessment of your pre-existing condition/s by calling Allianz Global Assistance on 1800 187 025.

If you are eligible, you will get written confirmation from Allianz that a pre-existing medical condition is covered. A $75 administration fee applies as part of this process.

What if I don’t apply or get approval for a pre-existing condition?

You won't get cover for any claims related to the pre-existing condition/s. This includes conditions that you've had professional treatment for and untreated conditions you're aware of before you travel.

Got a pre-existing health condition? Compare other travel insurance policies that offer cover for conditions including anxiety, high blood pressure and knee replacement.

If it's an emergency, call Allianz on +617 3305 8800 when you're overseas or 1800 010 075 in Australia. You can also submit a claim online by following these steps:

• Go to the online claims portal at https://claimmanager.com.au/nab/agreement
• Confirm you agree with the terms and conditions, then select "Create new claim"
• Select the "Credit card insurance" option and provide details of your card
• Fill in the details on the claim form and upload your supporting documentation

You will be contacted about your claim within 10 business days, according to the online claims website.

What to include in your claim

With insurance claims, include as many details as you can. This makes it easier for the insurer to look at the claim and your eligibility for a payout. Some examples include:

• A referral or letter from a doctor or other professional you see in relation to a claim
• Photo evidence
• Police reports

Tip: Use a travel wallet or create an online folder to keep all your important documents together. This could include your passport, itinerary, printed tickets, a copy of the NAB card insurance policy booklet – plus anything that could become supporting documentation for claims.

Domestic travel insurance

• What is it? Cover for specific issues that come up when you're travelling to a different state or territory in Australia. This includes:
• Cancellation: Up to a maximum of $3,000.
• Flight delay expenses: After 4 hours or more, $125 per person up to a maximum of $300.
• Additional expenses: Up to $3,000.
• Luggage: Up to $750 per covered item with a maximum of $2,000.
• Luggage delay: After a delay of 12 hours or more, $150 per person up to a maximum of $400 for all claims combined.
• When can I use it? If you have paid for your return domestic flight with your eligible NAB credit card before you leave. Or, if you have a return domestic flight and have paid for at least $250 domestic travel costs with your NAB credit card before you leave (such as accommodation).
• Is there an excess cost? There is a $75 excess for cancellation, additional expenses and luggage claims.

Rental vehicle excess in Australia insurance

• What is it? Cover for damage or theft of a car or other vehicle you have hired in Australia, up to a maximum of $5,000 for Level 2 cards and a maximum of $10,000 for Level 1 cards.
• When can I use it? If you’ve used your NAB credit card to pay the full cost of the vehicle rental. The rental contract also needs to specify an amount that you would need to pay if the vehicle is damaged or stolen while you have it.
• Is there an excess cost? $100 per claim.

How to make a claim under one of these policies

You can also get access to other types of insurance for items you buy with an eligible NAB credit card. Here's a basic explainer of each one:

• Purchase protection insurance: Offers cover for up to 90 days when you buy a new item with your eligible card and it's then stolen, accidentally damaged or lost. It covers household and personal items such as jewellery, watches, glasses and new works of art. There is no excess but specific claim limits may apply.
• Extended warranty insurance: Cover that doubles the manufacturer's warranty for items bought in Australia, up to a maximum period of 12 months.

Don’t have complimentary insurance on your credit card yet? Compare NAB credit cards or other cards that offer insurance .

NAB business credit cards offer complimentary unauthorised transaction insurance to help protect you if an additional cardholder uses the account for something that's not allowed.

Some NAB business credit cards also offer complimentary transit accident insurance. These are your options with different NAB business cards:

Can I get proof of my cover?

Yes. If you're going on a cruise or tour that requires proof of insurance, you can get a letter of eligibility online at www.checkyourcover.com.au/nab

How do I get cover with a NAB Platinum Visa Debit Card?

The NAB Platinum Visa Debit Card is classified as a Level 2 card, giving you access to complimentary insurace options including international travel insurance. If you have met the eligibility requirements, you can make a claim online at https://travel.agaassistance.com.au/nab/make-a-claim or by calling Allianz on +617 3305 8800 from overseas or 1800 010 075.

Amy Bradney-George

Amy Bradney-George was the senior writer for credit cards at Finder, and editorial lead for Finder Green. She has over 16 years of editorial experience and has been featured in publications including ABC News, Money Magazine and The Sydney Morning Herald.

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Earn Velocity Points with Cover-More travel insurance

Earn Velocity Points when you cover your next trip with Cover-More travel insurance. As a member at every level of the Velocity Status program you can earn Bonus Points in addition to base Points earned 1 .

**  Cover-More Travel Insurance - Australia

Limits, exclusions and conditions apply. This is general advice only. Velocity Frequent Flyer Pty Ltd (ACN 601 408 824, AR 1239355) is an Authorised Representative of Cover-More Insurance Services Pty Ltd (ABN 95 003 114 145, AFSL 241713) who arranges the insurance on behalf of the insurer, Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL 232507). Please consider your own needs, financial situation and objectives and read the Combined FSG/PDS before deciding to buy this insurance. For information on the Target Market and Target Market Determination for these products, contact us on 1300 135 769 Money back guarantee available when you cancel your policy within 21 days of purchase provided you have not made a claim or departed on your journey. Please allow up to 14 days from travel start date for Points to appear in your Velocity account. Points may not be allocated where the policy is cancelled or refunded.

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Home > Travel Insurance > NAB Travel Insurance Review

NAB Travel Insurance Review

Learn more about NAB' s travel insurance policies to find out about their coverage and fees and compare them with other insurers today.  

Fact checked

The National Australia Bank (NAB) is one of the country’s ‘big four’ financial institutions and among the 25 largest banks in the world. Aside from providing business and consumer banking, though, NAB offers a range of insurance products, including travel insurance policies.

If you’re in the market for a travel insurance policy and want to see how NAB’s products stack up against the competition, comparing with Savvy can help you out. By doing your homework with us, you can see who offers the most generous claim limits and the most benefits at the best price.

Grab a quote and find out more about NAB’s travel insurance policies by comparing with Savvy today.

*Please note that Savvy does not represent NAB for its travel insurance products.

More about NAB travel insurance

What travel insurance policies does nab offer.

Travel insurance is only accessible if you’re a cardholder with NAB, as they ceased offering standalone policies in March 2020. If you have a NAB Signature, Platinum or Premium debit or credit card, you can be automatically covered for the following:

• International Travel Insurance: if you’re a NAB cardholder who spends more than $500 on prepaid travel costs, you can get complimentary international travel insurance coverage. This policy covers you for overseas medical expenses, evacuation and repatriation, expenses while in hospital, cancellation or travel delays and the loss or damage of your luggage. You mustn’t be over 91 years old to take out a policy. However, if you’re over 75, your benefits will be limited.
• Interstate Flight Inconvenience Insurance: NAB provides you with free domestic travel insurance coverage if you pay for the entire cost of your interstate trip on your credit card. This coverage includes cancellation, flight delays, luggage and funeral expenses if you die on your holiday.
• Transit Accident Insurance: this unique travel insurance policy covers you in the event you suffer an injury or die while travelling to your destination. This type of domestic travel insurance policy covers you or your partner for loss of life, limbs or eyesight up to a specific claim limit. For example, NAB will pay out $750,000 if you die on your holiday or $250,000 if you lose both hands.
• Vehicle Excess in Australia Insurance: this NAB policy covers you if a rental car company makes an excess payable if your hire car is damaged or stolen. The maximum amount you can claim per event is $5,000.

Whether you’re taking a trip to Norfolk Island or the USA, it’s always a good idea to shop around before snapping up a travel insurance policy. Comparing with Savvy ensures you get the best chance at finding the cover most suited to your holiday.

What optional extras are available through NAB?

NAB does not offer any additional coverage, in contrast to other travel insurance providers. Some of the extras offered by most other travel insurers include adventure sports and snow sports coverage.

What exclusions should I be aware of when buying travel insurance through NAB?

General exclusions are part and parcel of any travel insurance policy with no company willing to cover you for absolutely anything or everything that can happen while you’re abroad or overseas. As such, NAB has a slew of exclusions including:

• Acting irresponsibly
• Unapproved pre-existing medical conditions
• Items stolen while left in a car or tent
• Personal items, such as a mobile phone , packed into your check-in luggage
• Intentionally injuring yourself or attempting suicide
• Knowingly travelling to a country with a ‘do not travel’ warning
• Illegal or criminal acts

If you’ve found a policy that draws your eye, make sure you review the Product Disclosure Statement (PDS) before you set your decision in stone.

What we think of NAB travel insurance

What we like, instant travel insurance coverage.

One of the beauties of complimentary travel insurance is that you can be covered instantly as soon as you make a purchase towards your holiday, saving you the hassle of looking at different options.

24/7 support

NAB promises travellers support over the phone or online 24 hours a day, seven days a week. This extends to if you need to make a claim.

Generous claim limits

By taking out NAB’s international policy, you get covered for an unlimited amount of hospital, cancellation and additional emergency costs, which can be capped by other insurers.

What we don't like

Only available to credit card customers.

Only people who have Platinum, Premium or Signature credit cards are eligible for coverage for travel with NAB, as they don’t provide any independent travel insurance products.

No optional extras

NAB doesn’t include any add-ons or optional extras as part of its policies, which is a rare move for a travel insurance provider.

Limited coverage for seniors

While you can technically take out a policy up until you’re 91 years old, senior travellers won’t be covered for overseas medical costs or emergency expenses if you’re over the age of 76.

Types of travel insurance

International.

International travel insurance can offer cover for a range of events, including medical expenses, lost luggage or items, cancellation fees and more when you're overseas and a long way from home.

If you're journeying within Australia, domestic policies are designed to offer many of the same protections as international travel insurance (with the exception of medical expenses).

Single trip

The most standard and common type of travel insurance, this policy can cover you for one trip starting and ending in Australia (and is available for both international and domestic travel).

Annual multi-trip

As the name suggests, this type of travel insurance covers multiple trips over a 12-month period. Depending on your insurer, you may be able to take an unlimited number of trips up to 90 days each.

You don't have to have a return ticket booked to take out cover while you're overseas. One-way travel insurance enables you to access cover without a set end date, such as if you're moving temporarily.

You may need to take out specialist coverage if you're setting sail on a cruise. Fortunately, cruise insurance can cover emergency evacuation, cabin confinement and more.

Just because you're older doesn't mean travel insurance isn't still important. If you qualify for cover, seniors' travel insurance can offer greater peace of mind for included events while you're travelling.

Adding winter sports or ski cover to your policy can add protection against damage to your equipment, piste closure due to bad weather and activities such as back-country skiing, heliskiing and more.

Adventure sports

Looking to enjoy some adventure sports on holiday? An adventure sports pack can grant you cover for a range of activities, such as hiking, scuba diving and motorcycle or scooter riding.

Jetsetting with the whole clan in tow? Some insurers offer family travel insurance, which enables you to include yourself, your partner and your dependent children under one policy to help you save.

If you're travelling interstate or overseas with your partner (or simply another friend or family member), you may be able to access a discount by taking out a joint or duo travel insurance policy.

Why compare travel insurance with Savvy?

Reputable insurance partners, fast and convenient online process.

You can complete the quote, comparison and purchase process online through Savvy quickly and easily.

Competitive quote costs

Regardless of the type of insurance you’re looking for, we can help you compare between competitive quotes.

Frequently asked questions about NAB travel insurance

Yes – if you test positive for COVID-19, NAB can accept claims for overseas emergency assistance or medical treatment, cancellations, additional expenses and repatriation or evacuation. You or your spouse will need to have tested positive for you to make a claim on your policy.

You can either submit a claim online or over the phone with NAB. If you’re lodging a claim over the internet, you’ll need to use NAB’s claim manager portal. This is where you’ll provide details of the incident you’re claiming for and upload any supporting documents. Alternatively, you can call Allianz, who underwrites NAB’s travel insurance, and make the claim over the phone. You should allow for about ten days for your claim to be processed.

There’s no one average cost of travel insurance to follow, with the price of premiums determined by a unique set of variables including:

• Destination (for example, travel to the USA can be more expensive than travel to Italy due to the lack of universal health cover)
• Level of coverage you buy
• Any optional extras you need
• Pre-existing medical conditions you need to disclose
• Excess you choose
• Type of insurer and insurance policy you buy

Yes – NAB will provide coverage for travellers up to the 26th week of their pregnancy if they get sick or hurt while travelling and give birth. However, no coverage is offered if you’ve already experienced difficulties as a result of your pregnancy or have used IVF to try to conceive.

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Disclaimer: We do not compare all travel insurance brands currently operating in the market. Any advice presented above or on other pages is general in nature and does not consider your personal or business objectives, needs or finances. It’s always important to consider whether advice is suitable for you before purchasing an insurance policy.

Savvy earns a commission from our partners each time a customer buys a travel insurance policy via our website. We don’t arrange for products to be purchased from these brands directly, as all purchases are conducted via their websites.

Before purchasing your policy, we recommend you refer to the provider’s PDS for any further information on the terms, inclusions and exclusions.

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• Annual Travel Insurance
• Cruise Travel Insurance
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Please Note - If you are cruising around Australia you need to select Pacific. With Regions, variances can apply for Bali, Indonesia, Japan and Middle East. You are not required to enter stop-over countries if your stop-over is less than 48 hours.

If you don’t know where you’re traveling to within the next 12 months, choose Worldwide to ensure you’re covered no matter where you go. If you’re travelling to multiple countries choose the region that you are visiting that is furthest away (excluding stopovers less than 48 hours). In most cases you will be covered for the closer regions as well. For example, if you choose Europe, you will also be covered in the Middle East, Asia and Pacific.

Worldwide means anywhere in the world

Americas means USA, Canada, South America, Latin America, Hawaii and the Caribbean

Europe means all European countries, including UK

Middle East refers to the area from Syria to Yemen; Egypt to Iran

Asia generally means Asia and the Indian subcontinent. For some insurers this excludes Japan*

Pacific means the South West Pacific, Australia and Indonesia/Bali*. Select Pacific for domestic cruises in New Zealand waters

New Zealand means domestic travel within New Zealand only

*Note: Variances apply for Bali, Indonesia, Japan and Middle East. Check that your destination is covered once directed to your chosen insurer’s site.

Credit card travel insurance

Complimentary or 'free' credit card travel insurance is a popular feature which many travellers rely on for cover during their travels.  Checking the fine print of your credit card travel insurance policy terms is essential - otherwise, you might find common exclusions leave you out of pocket.

What is  credit card travel insurance?

Pros and cons of credit card travel insurance.

Here's the top four pros and cons of complimentary credit card travel insurance:

Most credit card policies are underwritten by the same companies as standalone policies, so you know legitimate claims will be paid. 

Most credit card travel insurance policies specifically exclude pre-existing conditions from cover.

While standard travel insurance gets more expensive as you get older, there's no extra cost on credit card travel insurance policies. 

Many cards have an age limit or restrictions once you hit 75 years of age. Trip duration is often limited of 1 to 6 months, so you might not be covered at all even though you've paid your annual fee. 

You don't have to pay extra to be covered for places like Japan and the USA, which typically cost more with standalone policies due to .

If you're going skiing, riding a motorcycle, or partaking in adventure activities be sure to check the policy detail as they may be excluded.

You've already paid for your policy using your annual fees, so there's no additional cost to you. 

Annual card fees can be hefty. Depending upon your trip details, a standalone policy may be cheaper than your credit card annual fee.

Activating  credit card travel insurance

1. ​activation on purchase, 2. activation on value or percentage of trip purchases, 3. activation on flight purchase, 4. activation on notification.

You need to call your card provider or log in to their internet banking or app and notify them of your trip to activate the policy.

compare credit card  travel insurance conditions 

The information provided is factual at the time of writing and general in nature.  We have not considered your personal circumstances.  Eligibility requirements and terms and conditions for cover are subject to change from time to time.  Please refer to your credit card provider and the latest policy wording prior to your travels. 

Will credit card insurance cover you?

Spouse or family members, trip length.

what credit card travel insurance may not cover

Pre-existing conditions, holiday activities,   high-value items, what credit card travel insurance covers, overseas emergency medical treatment, cancellation fees and lost deposits, luggage and personal effects, public liability, credit card travel cover  faqs, is credit card travel insurance any good.

Whether credit card travel insurance is as good as or better than standalone travel insurance depends entirely on you and your circumstances. If you're going for a short trip, you've paid for your flight on your card, and you have no pre-existing medical conditions, taking advantage of 'free' credit card travel insurance might be a winner. But if you're going for a while, doing any adventurous activities, or you're got existing health issues, a standalone product may offer you the coverage you're looking for.

Which Australian credit cards come with travel insurance?

Not every credit card comes with travel insurance. Complimentary travel insurance is typically offered on premium credit or rewards cards that have higher annual fees. Check your policy documents for details or contact your bank. You can also check the table above for some of the more popular credit cards.

What is the best credit card for travel insurance?

The benefits you get with credit cards varies based on the type of card you have, the policy provider and your individual circumstances, so there isn’t actually a “best” credit card for travel insurance. Our table lists Australia's premium cards that provide travel insurance and outlines any activation criteria.

Can I cover my medical conditions with my credit card cover?

In most cases, pre-existing medical conditions will not be covered by travel insurance that comes with your credit card, but you may be able to get cover for this by contacting the insurer and paying an additional premium. You will need to check the Product Disclosure Statement (PDS), also known as policy wording to find out whether pre-existing medical conditions are covered. The alternative is a standalone travel insurance, learn more about covering your medical conditions.

Am I covered if I go skiing?

Like all insurances, some limitations apply to the travel insurance that comes with your credit card or rewards card and skiing is often one of them. Winter sports activities such as skiing and snowboarding are often excluded from credit card travel insurance, so if you're planning on hitting the slopes you should contact your provider to ensure that you have adequate cover for your planned activities. If not, opt for a standalone ski insurance policy.

Crystal Moran

With a research and journalism background, and certified in Tier 2 General Insurance General Advice, Crystal is passionate about investigating customers’ tricky travel questions and helping them find the answers they’re looking for. A writer and filmmaker whose favourite trips have been to film festivals in Cuba and South Korea, and campervanning around the USA, she loves getting to know new people and seeing a glimpse of the world through their eyes.

Compare  Travel insurance

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Get advice from the best team in travel insurance. We help thousands of Australian's compare benefits and features from the country's leading insurers.

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Have a question about credit card travel insurance? Give us a call, send us an email or slide into our DMs on Facebook and we'll be happy to help. 

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Need some help? Use the search box below to find answers to all those tricky questions. We’ve got heaps of travel insurance tips to help you get the best policy for your upcoming holiday!

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Comparetravelinsurance.com.au is Australia’s leading comparison site solely focused on travel insurance.

Our comparison is a free service that allows users to compare quotes in a few simple steps based on limited personal criteria. Comparisons supplied are not a recommendation or opinion about the suitability of a policy for a user. Comparisons are default ranked according to price and users have the ability to sort by popular cover levels. Whilst we compare a vast range of policies, we do not compare all providers in the market. This site compares the following brands: 1Cover, AllClear, Budget Direct, Downunder, Fast Cover Travel Insurance, Insure4Less, InsureandGo, iTrek, Simply Travel Insurance, Ski-Insurance, Travel Insurance Saver, Travel Insuranz, Wise Traveller, Zoom Travel Insurance . The directors and shareholders are common with companies i-Trek Pty Ltd, Zoom Travel Insurance and 1Cover Pty Ltd including it’s subsidiary brand Ski-insurance. CoverDirect takes all reasonable care when preparing this information but does not warrant its accuracy. Pricing information is supplied by the providers who participate on this site and should be verified with the insurer before you purchase. This site links users to the website of the provider to verify quotes and access the relevant PDS to understand what is, and is not, covered by a policy prior to purchase.

CoverDirect Pty Ltd owns and operates this website under AFS Licence 383590.  Located at Level 12, 338 Pitt Street, Sydney, NSW 2000 Australia.

For further information view our FSG and Terms of Use . Contact us by calling 1300 659 411.

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NAB Mobile Banking app

Complimentary card insurances

Enjoy the benefit of up to five complimentary card insurances with eligible NAB cards.

Changes effective 1 November 2023

Please read this summary of changes to understand how it will affect your complimentary card insurance policy.

Key features

You could be missing out on an important feature of your NAB card, complimentary insurances. Here are just a few reasons to take advantage of that feature.

Simple eligibility check

With Allianz Global Assistance’s eligibility portal , opens in new window , you can easily check if your card is eligible for up to five complimentary insurances.

No need to get a quote

Your cover is complimentary with eligible NAB cards, so no need to get quotes or apply.

Explore complimentary insurances

Your NAB card could be eligible for one or more of the following complimentary insurances.

Complimentary international travel insurance

If your card is eligible for complimentary international travel insurance, this is what you need to know.

Complimentary domestic travel insurance

Learn what you need to know about your domestic travel insurance.

Complimentary rental vehicle excess insurance in Australia

How to make a claim, check eligibility and understand your policy.

Complimentary extended warranty insurance

Learn about policy coverage, eligibility and the simple claims process for your extended warranty insurance.

Complimentary purchase protection insurance

What you need to know about your policy coverage, eligible purchases and claims.

Transit accident insurance policy help and claims

Transit accident insurance was discontinued on 1 November 2023 and is no longer available. But you can still receive help and support for claimable events that occurred before 1 November 2023:

Check policy coverage.

Check policy exclusions.

Make a claim.

Contact customer service for help with an event that occurred before 1 November 2023.

Please refer to the NAB Card Insurance Policy Information Booklet Effective 30 June 2022 (PDF, 604KB) , opens in new window .

Get help with transit accident insurance .

Eligible NAB cards

The following NAB cards include up to five complimentary insurances. For the full list of benefits and the terms, conditions, exclusions, limits, applicable sub-limits and excesses that apply, please read the  NAB Card Insurance Policy Information Booklet effective 1 November 2023 (PDF, 489KB) , opens in new window .

On sale cards

NAB Qantas Rewards Signature Card

NAB Qantas Rewards Premium Card

NAB Rewards Signature Card

NAB Rewards Platinum Card

NAB Low Fee Platinum Card

NAB Platinum Visa Debit Card

Off sale cards

NAB Premium Card

NAB Velocity Rewards Premium Card

NAB Flybuys Rewards Card

NAB Low Rate Platinum Card

NAB Qantas Plus Card

How to make a claim

If you’re making a claim on your International Travel Insurance the easiest way to claim is by using the online claims portal. For claims relating to any other type of cover (including Domestic Travel Insurance), please contact our team via email or phone.

For claims relating to international travel insurance only , you can submit an online claim.

Download the relevant form and email our insurance provider Allianz Global Assistance.

Call Allianz Global Assistance (AGA)  Monday to Friday, 8:00am to 7:00pm (AEST/ADST) .

Australia:  1800 187 025

Emergency assistance is available 24 hours a day, seven days a week. Calls from mobiles, public telephones or hotel rooms may attract additional charges.

Australia:  1800 010 075

Overseas:  +61 7 3305 8800

Important Information

Terms and conditions.

This section contains Important Information relevant to the page you are viewing, but you can't see it because you have JavaScript disabled on your browser. Please enable JavaScript and come back so you can see the complete page. It's important that you read the Important Information in this section before acting on any information on this page.

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AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631, trading as Allianz Global Assistance (AGA), under a binder from the insurer, Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 (Allianz), has issued an insurance group policy to National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian credit licence 230686 (NAB) which allows eligible persons to claim under it as third-party beneficiaries. 

Access to the benefit of cover under the NAB card insurances is available to eligible NAB cardholders and other eligible third party beneficiaries by operation of s48 of the Insurance Contracts Act 1984 (Cth). Any advice on insurance is general advice only and not based on any consideration of your objectives, financial situation or needs. You must check whether or not it is appropriate, in light of your own circumstances, to act on this advice. This insurance is underwritten by Allianz. NAB is not the product issuer or insurer and neither it nor any of its related bodies corporate guarantee any of the benefits under this cover.

If an eligible person wishes to claim any of these benefits, they will be bound by the eligibility criteria, terms, conditions, exclusions, limits and applicable sub-limits contained in the insurance information booklet. The eligibility criteria, terms, conditions, exclusions, limits and applicable sub-limits of the group policy are set out in the  NAB Card Insurance Policy Information Booklet effective 1 November 2023 (PDF, 489KB) , opens in new window , which may be amended from time to time. For insurable events that occurred prior to 1 November 2023, please refer to the  NAB Card Insurance Policy Information Booklet dated 30 June 2022 (PDF, 604KB) , opens in new window . 

For more information about the changes visit Information about changes to complimentary insurances .

Credit Cards with Free Travel Insurance

One of the most popular extras offered on credit cards these days is complimentary travel insurance, which can cover everything from emergency medical expenses to car rental excess to flight delays.

Bankwest Zero Platinum Mastercard

No annual fee ever plus no foreign transaction fees on online and overseas purchases. Enjoy 0% p.a. on balance transfers for 28 months with 3% balance transfer fee. Complimentary insurances and platinum benefits.

Go to offer

Filter rewards & points

My monthly card spend, features i like, reward programs, sort by - please select.

$1 earn rate  

Bonus points

Your points • 30 days is indicative of 1 month • Point caps are reset every statement period, which we have also assumed to be 1 month • There is a fixed monthly spend for 365 day. • Your monthly spend is multiplied by the earn rate for that 12 months. • You’ll be getting the highest earn rate for spending (if the card has tiered earn rates). • Points capping is factored in, if applicable, as is any sign-up bonus. Bear in mind though, terms and conditions always apply to points earning and sign-up bonus points.">

No annual fee for life

For a limited time, enjoy 0% p.a. on balance transfers for 28 months (a 3% balance transfer fee applies). No foreign transaction fees on online and overseas purchases. Complimentary overseas travel insurance and other platinum benefits. Other fees, T&Cs apply.

Pay no annual fee ever and for a limited time, enjoy 0% p.a. on balance transfers for 28 months (a 3% balance transfer fee applies). No foreign transaction fees on online and overseas purchases. Complimentary overseas travel insurance and other platinum benefits. Other fees, T&Cs apply.

Earn rate per $1

save card more info

Qantas Premier Platinum Credit Card

Limited time super-sized Qantas Points

Earn 60k when you spend $3,000 within the first 3 months, plus 20k when you haven’t earned Qantas Points with a credit card in the last 12 months. 0% p.a. on balance transfers for 12 months. Save 20% on flights for you and 8 friends. Complimentary travel insurance.

Up to 80,000 bonus Qantas Points

Earn 60,000 when you spend $3,000 within the first 3 months, plus 20,000 when you haven’t earned Qantas Points with a credit card in the last 12 months. 0% p.a. on balance transfers for 12 months. Discounted annual fee for the first year.

ANZ Rewards Black Credit Card

180,000 extra anz reward points + $150 back.

Rare platinum features + flexibility: Get 180,000 extra ANZ Reward Points (redeemable for $720 ANZ Cashback or $800 digital gift card) plus $150 back to your new card when you spend $3,000 on eligible purchases in the first 3 months from approval (T&Cs apply). Redeem points for flights, merch and more. Save on travel with complimentary international travel insurance and rental vehicle excess in Australia.

Enjoy 180,000 extra ANZ Reward Points (redeemable for $720 ANZ Cashback or $800 digital gift card) plus $150 back to your new card when you spend $3,000 on eligible purchases in the first 3 months from approval. T&Cs apply. Complimentary international travel insurance.

American Express Qantas Business Rewards Card

170,000 bonus qantas points.

Spend $6,000 on eligible purchases within 3 months of card approval. Get up to $100 credit (maximum of two credits at a total of $200 each year) when you spend with Dell Technologies. No fee for Employee Cards (up to 99).

Earn 170,000 bonus Qantas Points in the first 3 months, minimum spend applies. Get up to $100 credit (maximum of two credits at a total of $200 each year) when you spend with Dell Technologies. No fee for Employee Cards (up to 99).

American Express Velocity Platinum Credit Card

Receive 100,000 bonus velocity points.

Spend $3,000 within the first 3 months. Earn 1.25 Velocity Points per $1 spent on everyday purchases. Complimentary annual domestic flight, lounge passes, 100 Velocity Frequent Flyer Status Credits.

when you apply online, are approved, and spend $3,000 on eligible purchases on your new Card within the first 3 months. Earn 1.25 Velocity Points per $1 spent on everyday purchases. Complimentary annual domestic flight, lounge passes, 100 Velocity Frequent Flyer Status Credits.

Apply by 10 Apr 24

Qantas Premier Everyday Credit Card

Up to 8,000 bonus qantas points.

Big rewards for a tiny annual fee: earn up to 8000 bonus points in the first 4 months plus up to 1 point per $1 on your regular spending (up to $3000 per statement period). Earn 1 bonus point for Qantas products and services. Complimentary overseas travel insurance with rental vehicle excess cover and 0% p.a. on balance transfers for 12 months.

Earn 2 bonus Qantas Points per $1 spent on eligible purchases within 4 months of card approval, up to 8,000 bonus Qantas Points. 0% p.a. on balance transfers for 12 months, no BT fee. Low $49 annual fee.

• ANZ Platinum Credit Card

$300 back + $0 annual fee first year

Enjoy $300 back when you make $1,500 of eligible purchases within 3 months of approval. $87 annual fee after 1st year. No ongoing annual fee each following year if you meet the minimum annual spend requirement.

Qantas American Express Ultimate Credit Card

60,000 bonus qantas points.

Spend $3,000 within the first 3 months. $450 Qantas Travel Credit to use on eligible domestic or international Qantas flights each year. Two complimentary The Centurion® Lounge entries each year plus travel insurance covers. T&Cs apply.

When you spend $3,000 within the first 3 months. $450 Annual Qantas Travel Credit. Two complimentary The Centurion® Lounge entries each year plus travel insurance covers. Add 4 additional cardholders for free.

American Express Velocity Business Charge Card

200,000 bonus Velocity Points + Travel Insurance

Spend $5,000 within the first 2 months of your approval date. Receive complimentary international and domestic travel insurance. T&Cs apply. 2 single entry passes to the Virgin Australia lounges per year. No pre-set spending limit.

200,000 bonus Velocity Points + Complimentary 12-month Velocity Frequent Flyer Gold Membership

Apply by 9 Apr 24

• American Express Platinum Charge Card

200,000 Bonus Membership Rewards Points

Minimum spend applies. New American Express Card Members only. Enjoy $450 Platinum Travel Credit each year. Access to over 1,400 airport lounges.

Receive 200,000 Bonus Membership Rewards Points, minimum spend applies. New American Express Card Members only. Enjoy $450 Platinum Travel Credit each year. Access to over 1,400 airport lounges.

Qantas American Express Premium Credit Card

20,000 bonus qantas points.

Min. spend applies. Earn 1 Qantas Points for every $1 spent on everyday purchases and 2 Qantas Club lounge passes per year, domestic & overseas Travel Insurance.

Min. spend applies. Earn 1 Qantas Points per $1 spent on everyday purchases. 2 Qantas Club lounge passes per year, domestic & overseas Travel Insurance covers.

American Express Platinum Edge Credit Card

$0 annual card fee first year.

Pay $0 Annual Card Fee in the first year. $200 Travel Credit every year. Earn up to 3 Rewards points per $1 spent. Transfer points to a choice of 11 airline partner programs. Complimentary Travel Insurance and more.

American Express Explorer Credit Card

50,000 bonus membership rewards points.

Min. spend applies. $400 Travel Credit every year. Earn 2 points for every $1 spent on purchases. Up to $500 Smartphone Screen Cover

50,000 Bonus Membership Rewards Points, minimum spend applies. $400 Travel Credit every year. Up to $500 Smartphone Screen Cover. Earn up to 2 points for every $1 spent

American Express Platinum Business Card

250,000 Membership Rewards Bonus Points + $500 Credit

Min. spend applies. Up to 55 cash flow days. Transfer points to 12 Airline programs including Qantas. Complimentary domestic and international Travel Insurance. Up to 99 Employee Card Members at no cost.

250,000 Membership Rewards Bonus Points

Minimum spend applies. Up to 55 cash flow days. Transfer points to 12 Airline programs including Qantas. Complimentary domestic and international Travel Insurance. Up to 99 Employee Card Members at no cost.

Westpac Altitude Black Credit Card

Up to 150,000 bonus Altitude points

Min spend and offer T&Cs apply. Reduced annual fee in the first year. Complimentary insurance covers plus, 2 lounge passes each year with Priority Pass.

Up to 150,000 bonus Altitude points - get 100k points when you spend $6,000 within the first 120 days in year 1 plus 50k points after first eligible purchase in year 2. Complimentary overseas travel insurance. T&Cs apply.

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What is complimentary credit card insurance?

Credit card travel insurance is an added feature on many premium and rewards credit cards. It offers free travel cover overseas or domestically (or both), which helps you save money when you travel.

Credit card travel insurance covers the cardholder and often additional cardholders, spouses and dependents as well. You'll usually need to pay for your travel on the card to activate the insurance, so it's important to read the PDS to make sure you're covered for your trip.

Let's look at how credit card travel insurance works.

Is credit card insurance really ‘complimentary’?

Technically, yes, the insurance is free. However, these kinds of extras are usually found on credit cards with higher annual fees or higher interest rates.

You might also need to spend a certain amount on your travel for the insurance to activate. For instance, it's typical to need to spend at least $500 on your card on flights, car hire or accommodation.

If you meet all the eligibility criteria, travel insurance is a great perk that can save you money every time you travel.

Should you choose a credit card simply for the insurance offered?

If you're a frequent traveller then complimentary travel insurance can help offset costs on your trips. Since travel insurance is usually found on cards with other travel extras, it could be a good 'package deal' that saves money on insurances, foreign fees, and gives flight discounts or earns rewards points.

It's important to read the terms if you know you're going to be using the complimentary insurance. Make sure you meet the eligibility criteria for age (most insurances don't cover you if you're over 80 years old) and that it covers any family members who travel with you.

Pros and Cons

• You may be able to save money, especially if you are a frequent traveller.
• The cover offered may be similar to standalone cover.
• You can save time comparing standalone cover for each trip you take.
• The policy may cover your family if they are travelling with you (as long as you activate the policy correctly).
• You may be able to enjoy continuing cover as you get older, whereas standalone cover can charge higher premiums for older travellers.
• Your policy may offer cover for a range of international destinations, whereas the cost for standalone cover may vary according to where you travel.
• As credit card travel insurance is considered a premium feature, you may pay higher annual fees and interest.
• Activation of travel insurance varies by card. You may have to spend a certain amount or pay for your entire trip using your card for the insurance to activate.
• Cover varies. Your policy may offer cover overseas only, or within Australia only.
• If you don’t travel that often, you may not get that much value from the insurance offered. You might find you're paying more in annual fees and interest and not getting the returns from perks like insurance.
• Certain exclusions and an excess may apply.
• The cover offered may not be as extensive as standalone travel insurance, in terms of the length on trip covered, the limits offered, or the activities covered.

🗨 Frequently Asked Questions

What should you be aware of when comparing credit card insurance.

Double-check these factors before applying for a card, especially if you're expecting to use the travel insurance for a trip.

• Activation and eligibility: Cover is activated in different ways. Some require a minimum spend on the card, some need a return ticket. Some activate automatically while others need an online request. The PDS will tell you how to make sure you're covered.
• Length of travel: Check how long the standard cover goes for. It could be 2 weeks, 30 days or 6 months. Some need a specific request for longer cover.
• Excess: Whether excess is payable depends on the card and the cover policy. Think about how much you are willing to pay in excess, and whether the policy still offers value if you have to make a claim.
• Terms and conditions: It's tedious, but important that you read the terms and conditions in full. Do this before you rely on the cover – not after you want to make a claim.

Which credit cards offer complimentary credit card insurance?

There's a wide range of credit cards that offer travel insurance, including low-cost cards. It's more common to find it as a perk on premium cards, specifically ones that focus on travel. That includes frequent flyer cards, rewards cards and platinum cards.

How do you make a claim on your credit card insurance?

Credit card travel insurance is backed by an underwriter, not the credit card provider. For instance, Allianz is the underwriter for NAB and Westpac insurance cover.

You'll find details on making a claim in the credit card insurance PDS. It's a good idea to know how to make a claim before you travel, just in case.

How do you choose the right credit card with the right travel insurance?

That's a very big question! Firstly, think about what you need from the card, and how you will use it. If you're looking for travel rewards, look for frequent flyer credit cards. Then compare the different features: travel insurance, lounge access, flight vouchers, flight delay cover and rewards points.

Another factor to consider is currency conversion fees and rates, if you plan to use the card while overseas. Some cards waive conversion fees altogether.

Is credit card travel insurance the same as regular insurance?

We get asked this one a lot. Travel insurance on a credit card is underwritten by the same insurers that you would take out a standalone policy with (for example, Allianz, Zurich or Chubb Insurance). So, there isn't a whole lot of difference.

You'll likely be covered for the same medical, emergency, transport and death cover that a standalone policy would. Just remember that some high-risk activities aren't covered by any insurers, such as skiing. You'll need add-on cover for that.

If you're comparing credit card insurance to standalone insurance, just make sure to consider:

• Who is covered: credit card insurance usually covers you, additional cardholders and family members.
• What is covered: credit card insurance sometimes covers rental vehicle excess, flight delays, lost baggage and trip cancellations as well.
• Limitations and exclusions: credit card insurance can be more inclusive of seniors, with some cards offering optional extras for those over 79. It also rarely comes with extra costs for travelling to certain destinations, unlike standalone insurance.

Always check the PDS to make sure you're fully covered and your insurance is activated before you travel. I know I've repeated that over and over again, but it's really important with insurance cover.

Credit cards with included COVID-19 cover

These banks have released updates to include limited cover for pandemics and epidemics. Click to see the details of cover for each brand:

• American Express
• Latitude 28° Global Platinum Mastercard (limited time offer)

Bendigo Bank

Bank of melbourne, qantas money.

Until early this year, no credit card travel insurance covered events caused by COVID-19, meaning you had to cross your fingers and hope borders stayed open and you stayed well.

Now, most major credit card providers have jumped on the COVID-19 bandwagon, which is great to see since it gives a little more peace of mind around travelling. We've put together a rundown of each credit card and its coronavirus policy, but always check the card's PDS since it can change quickly.

Interestingly, some providers like ANZ and St. George have changed their terms to include all pandemic/epidemic disruptions from now on. Let's hope we don't need that anytime soon.

Remember, terms, conditions and exclusions apply to travel insurance. Check the PDS for more information.

American Express 

Domestic return trips:.

• you can change, curtail or cancel your return trip if you, your travel buddy or the person you were visiting test positive for coronavirus.
• You aren't covered if you need to cancel or reschedule because borders closed or travel advisory warnings are put in place.
• If you become unwell with coronavirus while travelling, you can claim under Medical Emergency Expenses cover (not valid while a 'do not travel' warning is in place)

International return trips:

• You can be covered if borders close or a travel advisory warning is issued for the country you're visiting.
• You won't be covered if Australia issues a 'do not travel' warning.
• You won't be covered if the borders at your destination are already closed.

Amex credit cards with complimentary travel insurance including COVID-19 cover:

• American Express Platinum Edge
• American Express Explorer
• American Express Velocity Platinum
• Qantas American Express Ultimate
• Qantas American Express Premium

Claims related to pandemics/epidemics:

• if you or any dependents covered by the travel insurance test positive to COVID-19, or any illness recognised as a pandemic/epidemic, you may be able to claim the Cancellation, Additional Expenses, Evacuation & Repatriation, and Overseas Emergency Assistance cover.
• If you become ill with COVID-19, you may be able to claim Overseas Medical Emergency cover.
• If your travel buddy becomes ill with COVID-19, cover is available under Cancellation and Additional Expenses.
• There is no mention of coverage if you're prevented from travelling by border closures or travel warnings.
• You aren't covered if you travel to a destination with a travel advice warning by the Australian government.

ANZ credit cards with complimentary travel insurance including COVID-19 cover:

• ANZ Frequent Flyer Platinum
• ANZ Frequent Flyer Black
• ANZ Rewards Platinum
• ANZ Rewards Travel Adventures Card
• ANZ Rewards Black
• If you or any dependents covered by the travel insurance test positive to COVID-19, or any illness recognised as a pandemic/epidemic, you may be able to claim the Overseas Emergency Assistance, Overseas Emergency Medical, Medical Evacuation & Repatriation, Cancellation, and Additional Expenses cover.
• You aren't covered if you don't follow advice or warnings when travelling to a destination; for example, a 'Reconsider your need to travel' or 'Do not travel' alert from the Australian government, or published by a reliable media source.
• NAB's travel insurance policy specifically states there are no other pandemic or epidemic-related circumstances covered, which likely includes border closures or other travel restrictions.

NAB credit cards with complimentary travel insurance including COVID-19 cover:

• NAB Low Fee Platinum
• NAB Qantas Rewards Signature
• NAB Rewards Signature
• NAB Qantas Rewards Premium
• NAB Rewards Platinum

Latitude 28° Global Platinum Mastercard 

Claims related to covid-19:.

• Cover applies to you and your 'family', which includes you, your spouse and up to 3 eligible children
• You can claim up to $700,000 per person in medical costs if you need treatment for COVID-19 during an overseas covered trip
• You may be covered for travel and accommodation deposits if you contract COVID-19 on a covered trip and a doctor certifies you're unfit to travel
• If you have to quarantine just before departure because you've tested positive to COVID-19, you may be covered for administrative costs (but not any other additional costs related to your quarantine)
• You're not covered for any additional costs such as accommodation or flights because of borders closures or travel disruptions
• If you or any dependents covered by the travel insurance test positive to COVID-19, or any illness recognised as a pandemic/epidemic, you may be able to claim the Cancellation, Additional Expenses, Evacuation & Repatriation, and Overseas Emergency Assistance cover.
• If you become ill with COVID-19, you may be able to claim Overseas Emergency Medical cover.
• You aren't covered if you travel to a destination with a travel advice warning by the Australian government, even if you have an exemption or permission from the Australian government to travel

Bendigo Bank credit cards with complimentary travel insurance including pandemic cover:

• Bendigo Platinum Rewards
• Bendigo Bank Qantas Platinum

St. George 

• If you or any dependents covered by the travel insurance test positive for COVID-19, or any illness recognised as a pandemic/epidemic, you may be able to claim the Overseas Emergency Assistance, Overseas Emergency Medical, Medical Evacuation & Repatriation, Cancellation, and Additional Expenses cover.
• If you or your companion become so sick with COVID-19 that can't continue travelling, you may be reimbursed for additional accommodation and travel expenses.

St. George credit cards with complimentary travel insurance including pandemic and epidemic cover:

• St. George Amplify Platinum
• St. George Amplify Platinum - Qantas
• St. George Amplify Signature
• St. George Amplify Signature - Qantas

Westpac 

Westpac credit cards with complimentary travel insurance including pandemic and epidemic cover:.

• Westpac Altitude Black
• Westpac Altitude Black - Qantas
• Westpac Altitude Platinum Black
• Westpac Altitude Platinum - Qantas
• Westpac Business Choice Rewards Platinum Mastercard
• Westpac Altitude Business Platinum
• Westpac Altitude Business Gold Mastercard
• If your travel buddy becomes ill with COVID-19, cover may be available under Cancellation and Additional Expenses.
• If you or your companion become so sick with COVID-19 that you can't continue travelling, you may be reimbursed for additional accommodation and travel expenses.

Bank of Melbourne credit cards with complimentary travel insurance including pandemic and epidemic cover:

• Bank of Melbourne Amplify Platinum
• Bank of Melbourne Amplify Platinum - Qantas
• Bank of Melbourne Amplify Signature
• Bank of Melbourne Amplify Signature - Qantas
• Bank of Melbourne Amplify Business

BankSA credit cards with complimentary travel insurance including pandemic and epidemic cover:

• BankSA Amplify Platinum
• BankSA Amplify Platinum - Qantas
• BankSA Amplify Signature
• BankSA Amplify Signature - Qantas

Claims related to pandemic/epidemic cover:

• If you test positive for Covid-19 you may be able to access Overseas Medical Emergency and Hospital Expenses cover.
• You aren't covered if you don't take appropriate action to avoid countries with a 'do not travel' warning advised by the Australian government or mass media.
• You will not be covered for flight cancellations, accommodation or any other travel expenses.
• You will not be covered for anything Covid-related on a cruise.

Bankwest credit cards with complimentary travel insurance including COVID-19 cover:

• Bankwest Breeze Platinum Credit Card
• Bankwest Zero Platinum Credit Card
• Bankwest More World Mastercard
• Bankwest Qantas Gold Credit Card
• Bankwest Qantas Platinum Credit Card
• Bankwest More Platinum Credit Card
• If you test positive for COVID-19, or any illness recognised as a pandemic/epidemic, you may be able to claim the Overseas Emergency Assistance, Overseas Emergency Medical, Medical Evacuation & Repatriation, Cancellation, and Additional Expenses cover.
• You aren't covered if borders close during your trip.

HSBC credit cards with complimentary travel insurance including COVID-19 cover:

• HSBC Platinum Card - 0% Balance Transfer Offer
• HSBC Premier Credit Card
• HSBC Platinum Qantas Credit Card
• HSBC Credit Card
• You aren't covered if you don't take appropriate action to avoid countries with a 'do not travel' warning advised by the Smart Traveller website (excluding Australia and New Zealand).
• You may be covered for costs incurred from having to cancel, curtail or change your trip because you or your travel buddy contract COVID-19.
• You may be covered for overseas medical emergency expenses on your overseas return trip and transportation of remains if you die from COVID-19 while travelling (it must be confirmed and diagnosed on your trip).
• Besides Trip Cancellation and Amendment Cover and Overseas Medical Emergency Expenses cover, you won't be covered for anything else caused by COVID-19 or any of its variants.
• You may be covered for overseas medical emergency expenses on your overseas return trip and transportation of remains if you die from COVID-19 while travelling (it must be confirmed or diagnosed on your trip).

Other credit cards with complimentary travel insurance

Almost all banks and insurance companies have updated their insurance terms to include COVID-19 since 2020. You can find and compare credit cards with free travel insurance here , but always check the terms and conditions to see what you're covered for.

Tips for using complimentary travel insurance

First, always read the PDS carefully. I know, it's like a broken record, but insurances come with a lot of 'but's and 'only if's that could leave you high and dry - and out of pocket - if things go awry. Clauses regarding COVID-19 are still new, so make sure you understand what you're covered for.

Second, make sure you activate your credit card's travel insurance. You'll usually be able to check that it's active via the card's website or by calling customer service.

💡 TIP: Accommodations, airlines and tour operators may have their own COVID-19 policies that are worth checking before you book, too. 

Pauline Hatch is a personal finance expert at Creditcard.com.au with 8 years of finance writing under her belt. She loves turning complex money concepts into simple, practical actions so you can win financially. You can ask Pauline any questions by submitting a comment below and get a personal reply.

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Best credit cards for travel insurance in 2024

Travel insurance benefits offered through credit cards can include trip cancellation and interruption insurance, travel delay coverage and lost luggage reimbursement. You must pay for travel with a common carrier with your respective card for complimentary travel insurance benefits to apply. While credit cards with travel insurance can help protect your trip, they come up short when it comes to protection for emergency medical expenses.

Our top recommendations

• card_name : Best travel insurance benefits overall.
• card_name : Best travel insurance benefits, runner-up.
• card_name : Best for premium benefits.
• card_name : Best for luxury travel.
• card_name : Best for food spending.
• card_name : Best for flat-rate rewards.
• card_name : Best with no annual fee.
• card_name : Best airline credit card for travel insurance.
• card_name : Best for Marriott Bonvoy.
• Hilton Honors American Express Aspire Card : Best for Hilton Honors.

card_name : Best travel insurance benefits overall

Chase sapphire reserve®, why we like it.

• Chase Ultimate Rewards points transfer to airlines and hotels.
• Get 50% more value for travel booked through Chase.
• Comes with $300 travel credit each year.
• Includes airport lounge access.
• No foreign transaction fees.
• Comes with generous travel insurance benefits.
• annual_fees annual fee.
• High variable APR.
• Requires very good or excellent credit.

Travel insurance benefits:

• Trip cancellation coverage worth up to $10,000 per person and $20,000 per trip.
• Trip interruption coverage worth up to $10,000 per person and $20,000 per trip.
• Trip delay coverage worth up to $500 per ticket (six-hour delay required).
• Baggage delay coverage worth up to $100 per day for five days.
• Lost luggage reimbursement worth up to $3,000 per passenger.
• Travel accident insurance worth up to $1 million.
• Primary rental car coverage worth up to $75,000.
• Emergency medical and dental benefits worth up to $2,500 when you're at least 100 miles from home.
• Emergency evacuation coverage worth up to $100,000.

The card_name Card has the best selection of travel insurance benefits of any credit card on the market today by far. Its coverage is broad and rewarding with included benefits for medical expenses and emergency evacuation you don't see from other travel credit cards.

This card also earns valuable Chase Ultimate Rewards points that can be redeemed for cash back, gift cards, merchandise or travel through Chase with 50% more value. Points also transfer 1:1 to airline and hotel partners like British Airways, Southwest Rapid Rewards, United MileagePlus and World of Hyatt.

card_name : Best travel insurance benefits, runner-up

Chase sapphire preferred® card.

• Points transfer 1:1 to Chase airline and hotel partners.
• Get 25% more value for points when booking travel through Chase.
• Other flexible rewards options.
• Excellent earning rate for everyday purchases.
• Comes with a $50 annual hotel stay credit.
• Requires very good to excellent credit.
• No luxury travel benefits.
• Trip interruption insurance worth up to $10,000 per person and $20,000 per trip.
• Trip delay insurance worth up to $500 per ticket (12-hour delay required).
• Baggage delay insurance worth up to $100 per day for five days.
• Travel accident insurance worth up to $500,000.
• Primary rental car insurance worth up to the actual cash value of the car.

The card_name offers similar travel insurance protections as the Reserve, but with fewer benefits and some lower coverage limits. However, the annual fee on this card is just annual_fees , and users still earn valuable and flexible Chase Ultimate Rewards points.

This makes the card_name a good option for frequent travelers who want the chance to transfer their rewards to airline and hotel partners but want to keep costs down. Customers can also use their points to book travel through the Chase portal, or they can redeem for cash back, gift cards or merchandise.

card_name : Best for premium benefits

Capital one venture x rewards credit card.

• Earns flexible miles that transfer to Capital One airline and hotel partners.
• $300 annual travel credit.
• Airport lounge membership included.
• Excellent rewards rate for eligible travel purchases.
• Lower annual fee than other premium cards with airport lounge access.
• High APR if you carry a balance.
• Excellent credit required.
• Trip cancellation coverage worth up to $2,000 per person.
• Trip interruption coverage worth up to $2,000 per person.
• Lost luggage reimbursement worth up to $3,000 per covered trip ($2,000 per bag in New York).
• Trip delay insurance worth up to $500 per ticket (six-hour delay required).
• Primary auto rental coverage worth up to $75,000.

The card_name is a Visa Infinite card, so it includes a range of travel insurance protections you won't find with other cards. This flexible travel credit card also earns Capital One miles that can be used to book travel through Capital One or transferred to Capital One airline and hotel partners. Additional flexible redemption options include gift cards, statement credits, merchandise and more.

Other reasons to love this card include its $300 annual travel credit, airport lounge membership, cell phone protection and Hertz President's Circle status.

card_name : Best for luxury travel

The platinum card® from american express.

( Rates & Fees )

Insurance disclosures

• Trip Delay Insurance - Up to $500 per Covered Trip that is delayed for more than 6 hours; and 2 claims per Eligible Card per 12 consecutive month period. Eligibility and Benefit level varies by Card. Terms, Conditions, and Limitations Apply. Please visit americanexpress.com/benefitsguide for more details. Underwritten by New Hampshire Insurance Company, an AIG Company.
• Trip Cancellation and Interruption Insurance - The maximum benefit amount for Trip Cancellation and Interruption Insurance is $10,000 per Covered Trip and $20,000 per Eligible Card per 12 consecutive month period. Eligibility and Benefit level varies by Card. Terms, Conditions, and Limitations Apply. Please visit americanexpress.com/benefitsguide for more details. Underwritten by New Hampshire Insurance Company, an AIG Company.
• Premium Global Assist Hotline - You can rely on Global Assist Hotline 24 hours a day / 7 days a week for medical, legal, financial, or other select emergency coordination and assistance services while traveling more than 100 miles away from your home. Plus, we may provide emergency medical transportation assistance and related services. Third-party service costs may be your responsibility. Eligibility and Benefit level varies by Card. Terms, Conditions, and Limitations Apply. Please visit americanexpress.com/benefitsguide for more details. If approved and coordinated by Premium Global Assist Hotline, emergency medical transportation assistance may be provided at no cost. In any other circumstance, Card Members may be responsible for the costs charged by third-party service providers.
• Cell Phone Protection - Coverage for a Stolen or damaged Eligible Cellular Wireless Telephone is subject to the terms, conditions, exclusions, and limits of liability of this benefit. The maximum liability is $800, per claim, per Eligible Card Account. Each claim is subject to a $50 deductible. Coverage is limited to two (2) claims per Eligible Card Account per 12 month period. Eligibility and Benefit level varies by Card. Terms, Conditions, and Limitations Apply. Please visit americanexpress.com/benefitsguide for more details. Underwritten by New Hampshire Insurance Company, an AIG Company.
• Extended Warranty – When an American Express® Card Member charges a Covered Purchase to an Eligible Card, Extended Warranty§ can provide up to one extra year added to the Original Manufacturer’s Warranty. Applies to warranties of five (5) years or less. Coverage is up to the actual amount charged to your Card for the item up to a maximum of $10,000; not to exceed $50,000 per Card Member account per calendar year. Eligibility and Benefit level varies by Card. Terms, Conditions, and Limitations Apply. Please visit americanexpress.com/benefitsguide for more details. Underwritten by AMEX Assurance Company.
• Return Protection - With Return Protection, you may return eligible purchases to American Express if the seller won’t take them back up to 90 days from the date of purchase. American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express® Card. Purchases must be made in the U.S. or its territories. Eligibility and Benefit level varies by Card. Terms, Conditions, and Limitations Apply. Please visit americanexpress.com/benefitsguide for more details.
• Purchase Protection - Purchase Protection is an embedded benefit of your Card Membership and requires no enrollment. It can help protect Covered Purchases made on your Eligible Card when they’re accidentally damaged, stolen, or lost, for up to 90 days from the Covered Purchase date. The coverage is limited to up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. Coverage Limits Apply. Eligibility and Benefit level varies by Card. Terms, Conditions, and Limitations Apply. Please visit americanexpress.com/benefitsguide for more details. Underwritten by AMEX Assurance Company.
• Baggage Insurance Plan - Baggage Insurance Plan coverage can be in effect for Covered Persons for eligible lost, damaged, or stolen Baggage during their travel on a Common Carrier Vehicle (e.g. plane, train, ship, or bus) when the Entire Fare for a ticket for the trip (one-way or round-trip) is charged to an Eligible Card. Coverage can be provided for up to $2,000 for checked Baggage and up to a combined maximum of $3,000 for checked and carry-on baggage, in excess of coverage provided by the Common Carrier. The coverage is also subject to a $3,000 aggregate limit per Covered Trip. For New York State residents, there is a $2,000 per bag/suitcase limit for each Covered Person with a $10,000 aggregate maximum for all Covered Persons per Covered Trip. Eligibility and Benefit level varies by Card. Terms, Conditions, and Limitations Apply. Please visit americanexpress.com/benefitsguide for more details. Underwritten by AMEX Assurance Company.
• Car Rental Loss & Damage Insurance - Car Rental Loss and Damage Insurance can provide coverage up to $75,000 for theft of or damage to most rental vehicles when you use your eligible Card to reserve and pay for the entire eligible vehicle rental and decline the collision damage waiver or similar option offered by the Commercial Car Rental Company. This product provides secondary coverage and does not include liability coverage. Not all vehicle types or rentals are covered. Geographic restrictions apply. Eligibility and Benefit level varies by Card. Terms, Conditions, and Limitations Apply. Please visit americanexpress.com/benefitsguide for more details. Underwritten by AMEX Assurance Company. Car Rental Loss or Damage Coverage is offered through American Express Travel Related Services Company, Inc.
• Earns flexible Amex Membership Rewards points.
• $1,500+ in statement credits each year.
• Broadest airport lounge membership available today.
• Very good to excellent credit required.
• Statement credits can be difficult to use.
• Trip cancellation coverage worth up to $10,000 per trip (maximum benefit of $20,000 each 12-month period).
• Trip interruption coverage worth up to $10,000 per trip (maximum benefit of $20,000 each 12-month period).
• Trip delay coverage worth up to $500 per trip (six-hour delay required).
• Secondary rental car insurance worth up to $75,000.

‌ card_name doesn't offer as many travel insurance benefits as other premium travel credit cards on our list, but it does offer more statement credits and the broadest airport lounge membership available from a credit card. This card also earns flexible American Express Membership Rewards points that can be used for travel through Amex, point transfers to Amex airline and hotel partners, gift cards and other flexible options. Terms apply.

card_name : Best for food spending

American express® gold card.

Trip Delay Insurance - Up to $300 per Covered Trip that is delayed for more than 12 hours; and 2 claims per Eligible Card per 12 consecutive month period.

• Eligibility and Benefit level varies by Card. Terms, Conditions and Limitations Apply. 
• Please visit americanexpress.com/benefitsguide for more details. 
• Underwritten by New Hampshire Insurance Company, an AIG Company.

Global Assist Hotline - You can rely on Global Assist Hotline 24 hours a day / 7 days a week for medical, legal, financial or other select emergency coordination and assistance services while traveling more than 100 miles away from your home. Third-party service costs may be your responsibility.

• Eligibility and Benefit level varies by Card. Terms, Conditions and Limitations Apply.
• Please visit americanexpress.com/benefitsguide for more details.
• Card Members are responsible for the costs charged by third-party service providers.

Extended Warranty - When an American Express® Card Member charges a Covered Purchase to an Eligible Card, Extended Warranty§ can provide up to one extra year added to the Original Manufacturer’s Warranty. Applies to warranties of five (5) years or less. Coverage is up to the actual amount charged to your Card for the item up to a maximum of $10,000; not to exceed $50,000 per Card Member account per calendar year.

• Underwritten by AMEX Assurance Company.

Purchase Protection - Purchase Protection is an embedded benefit of your Card Membership and requires no enrollment. It can help protect Covered Purchases made on your Eligible Card when they’re accidentally damaged, stolen, or lost, for up to 90 days from the Covered Purchase date. The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. Coverage Limits Apply. 

Baggage Insurance Plan - Baggage Insurance Plan coverage can be in effect for Eligible Persons for eligible lost, damaged, or stolen Baggage during their travel on a Common Carrier (e.g. plane, train, ship, or bus) when the entire fare for a Common Carrier Vehicle ticket for the trip (one-way or round-trip) is charged to an eligible Account. Coverage can be provided for up to $1,250 for carry-on Baggage and up to $500 for checked Baggage, in excess of coverage provided by the Common Carrier (e.g. plane, train, ship, or bus). For New York State residents, there is a $10,000 aggregate maximum limit for all Covered Persons per Covered Trip.

Car Rental Loss & Damage Insurance - Car Rental Loss and Damage Insurance can provide coverage up to $50,000 for theft of or damage to most rental vehicles when you use your eligible Card to reserve and pay for the entire eligible vehicle rental and decline the collision damage waiver or similar option offered by the Commercial Car Rental Company. This product provides secondary coverage and does not include liability coverage. Not all vehicle types or rentals are covered. Geographic restrictions apply.

• Underwritten by AMEX Assurance Company. Car Rental Loss or Damage Coverage is offered through American Express Travel Related Services Company, Inc.
• Points transfer to Amex airline and hotel partners.
• Comes with up to $240 in statement credits each year.
• Generous rewards for food spending and airfare.
• High APR can apply.
• Baggage insurance plan worth up to $1,250 for carry-on bags and up to $500 for checked bags ($10,000 aggregate coverage limit for residents of New York).
• Secondary auto rental coverage worth up to $50,000 per rental agreement.
• Trip delay insurance worth up to $300 per covered trip (up to two claims allowed per 12-month period).

The card_name offers a few important travel protections, plus generous rewards for big food spenders. In addition to its impressive rewards rates for purchases at U.S. supermarkets and restaurants worldwide, this card also comes with up to $240 in credits per year that can apply to select dining purchases and Uber rides or Uber Eats food deliveries.

Cardholders with the card_name also earn American Express Membership Rewards points that are highly flexible and valuable when it comes to travel redemptions.

card_name : Best for flat-rate rewards

Capital one® venture® rewards credit card.

• Earns flexible rewards with Capital One.
• Miles transfer to Capital One airline and hotel partners.
• Excellent flat rewards rate.
• Fee credit for Global Entry or TSA PreCheck membership included.
• Primary auto rental coverage worth up to the actual cash value of a vehicle if you don't have your own insurance (secondary coverage if you have your own insurance)
• Lost luggage reimbursement worth up to $3,000 per trip ($2,000 per bag for New York residents)
• Travel accident insurance worth up to $250,000

The card_name offers a few travel insurance benefits that can help protect your trip. Cardholders also earn flexible Capital One miles that can be used to book travel through Capital One or transferred to airline and hotel partners. Rewards can also be used for statement credits, gift cards and other flexible options.

The annual_fees annual fee on this card makes it a steal when you consider the sign-up bonus you can earn, along with perks like a fee credit for Global Entry or TSA PreCheck membership.

card_name : Best with no annual fee

Chase freedom unlimited®.

• Generous cash back rate for everyday purchases.
• Comes with intro APR offer.
• Rewards points are flexible.
• Points do not transfer to Chase airline and hotel partners.
• High variable APR after intro offer.
• Charges foreign transaction fees.
• Trip cancellation coverage worth up to $1,500 per passenger and $6,000 per covered trip.
• Trip interruption coverage worth up to $1,500 per passenger and $6,000 per covered trip.
• Secondary auto rental coverage.

The card_name is an excellent choice for infrequent travelers who want protection for trip cancellation and interruption first and foremost. This card doesn't charge an annual fee, and it features incredible cash back rates in several everyday spending categories. Users even get an intro_apr_rate,intro_apr_duration and balance_transfer_intro_apr,balance_transfer_intro_duration , which can help them save on interest payments for more than a year.

card_name : Best airline credit card for travel insurance

United quest℠ card.

• Earns United miles that are redeemable for flights with United and Star Alliance partners.
• Comes with frequent flyer benefits.
• Earn PQP toward elite status.
• annual_fees annual fee applies.
• Rewards inflexibility.
• Trip cancellation coverage worth up to $1,500 per traveler and up to $6,000 per covered trip.
• Trip interruption coverage worth up to $1,500 per traveler and up to $6,000 per covered trip.
• Baggage delay insurance worth up to $100 per day for three days (six-hour delay required).
• Trip delay reimbursement worth up to $500 per ticket (12-hour delay or overnight stay required).
• Primary auto rental coverage worth up to the cash value of the vehicle.

While the card_name requires a annual_fees annual fee, this card comes with a robust selection of travel insurance benefits and frequent-flyer perks. Users also earn United miles that can be used for flights with United and partners to more than 1,200 destinations in 186 countries around the world.

This card also gives members the chance to earn PQP toward elite status with the United MileagePlus program.

card_name : Best for Marriott Bonvoy

Marriott bonvoy brilliant® american express® card.

Trip Cancellation and Interruption Insurance - The maximum benefit amount for Trip Cancellation and Interruption Insurance is $10,000 per Covered Trip and $20,000 per Eligible Card per 12 consecutive month period.

Premium Global Assist Hotline - You can rely on Global Assist Hotline 24 hours a day / 7 days a week for medical, legal, financial or other select emergency coordination and assistance services while traveling more than 100 miles away from your home. Plus, we may provide emergency medical transportation assistance and related services. Third-party service costs may be your responsibility.

• If approved and coordinated by Premium Global Assist Hotline, emergency medical transportation assistance may be provided at no cost. In any other circumstance, Card Members may be responsible for the costs charged by third-party service providers.

Return Protection - With Return Protection, you may return eligible purchases to American Express if the seller won't take them back up to 90 days from the date of purchase. American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express® Card. Purchases must be made in the U.S. or its territories.

Purchase Protection - Purchase Protection is an embedded benefit of your Card Membership and requires no enrollment. It can help protect Covered Purchases made on your Eligible Card when they’re accidentally damaged, stolen, or lost, for up to 90 days from the Covered Purchase date. The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. Coverage Limits Apply.

Baggage Insurance Plan - Baggage Insurance Plan coverage can be in effect for Covered Persons for eligible lost, damaged, or stolen Baggage during their travel on a Common Carrier Vehicle (e.g. plane, train, ship, or bus) when the Entire Fare for a ticket for the trip (one-way or round-trip) is charged to an Eligible Card. Coverage can be provided for up to $2,000 for checked Baggage and up to a combined maximum of $3,000 for checked and carry-on Baggage, in excess of coverage provided by the Common Carrier. The coverage is also subject to a $3,000 aggregate limit per Covered Trip. For New York State residents, there is a $2,000 per bag/suitcase limit for each Covered Person with a $10,000 aggregate maximum for all Covered Persons per Covered Trip.

Car Rental Loss & Damage Insurance - Car Rental Loss and Damage Insurance can provide coverage up to $75,000 for theft of or damage to most rental vehicles when you use your eligible Card to reserve and pay for the entire eligible vehicle rental and decline the collision damage waiver or similar option offered by the Commercial Car Rental Company. This product provides secondary coverage and does not include liability coverage. Not all vehicle types or rentals are covered. Geographic restrictions apply.

• Automatic Platinum Elite status with Marriott Bonvoy.
• Includes a range of travel benefits and statement credit offers.
• Comes with airport lounge membership.
• Generous welcome bonus and earning rates.
• Trip cancellation insurance worth up to $10,000 per covered trip and up to $20,000 per eligible card per 12-month period.
• Trip interruption insurance worth up to $10,000 per covered trip and up to $20,000 per eligible card per 12-month period.
• Trip delay insurance worth up to $500 per trip (six-hour delay required) with a maximum limit of two claims per 12-month period.
• Baggage insurance plan worth up to $2,000 for checked bags and up to $3,000 for both checked and carry-on luggage ($2,000 per bag in coverage for New York residents with aggregate limit of $10,000).

The card_name offers a suite of impressive benefits Marriott Bonvoy enthusiasts will love, including annual dining credits, automatic Platinum Elite status, and a $100 property credit. Other cardholder perks help justify the annual_fees annual fee, including Priority Pass Select membership and the credit for Global Entry or TSA PreCheck membership.

This card also includes more travel insurance benefits than many other hotel credit cards on the market today.

Hilton Honors American Express Aspire Card : Best for Hilton Honors

Hilton Honors American Express Aspire Card

• Comes with automatic Hilton Diamond status.
• Range of hotel benefits and statement credits included.
• Comes with Priority Pass Select membership.
• Free night award each year.
• Several flight benefits included.
• $550 annual fee.

The Hilton Honors American Express Aspire Card offers a robust selection of benefits for air travel, airports and stays with the Hilton brand. While the $550 annual fee is high, perks like airport lounge membership, annual hotel stay credits and a free night award each year can more than make up for it. The included travel insurance benefits for this card are also generous, and they can be well worth having if you need to file a claim.

Best credit cards for travel insurance 2024: Comparison

How we chose the best credit cards for travel insurance.

To find the best credit cards for travel insurance, we looked at cards based on their included insurance benefits first and foremost. We gave preference to cards that offer trip cancellation and interruption coverage, as well as insurance for lost or delayed bags and travel delays.

We also looked for credit cards that offer the most lucrative rewards structures and welcome offers, as well as flexibility within their designated rewards programs. Other factors we took into consideration include annual fees and interest rates.

Choosing the best credit card for travel insurance: Where to begin

The best credit card for travel insurance can vary from person to person, and assessing each card based on the most important factors can help you in your search. Consider the following criteria as you select a credit card for your next trip.

Travel insurance benefits

The credit cards in this ranking offer complimentary travel insurance protections, although you have to pay for travel with your card for a trip to be covered. These benefits can include trip cancellation and interruption insurance, baggage delay coverage, lost luggage reimbursement, trip delay insurance, primary auto rental coverage and more. Some cards even offer limited coverage for emergency medical expenses and emergency medical evacuation.

Annual fees

Credit cards with the most benefits tend to charge annual fees of $395 to $695. Meanwhile, there are some credit cards with travel insurance that charge $0 to $95 per year.

Either way, you'll want to make sure any annual fee you pay is worth it based on the travel insurance benefits, rewards and other perks you receive.

Travel perks and features

Decide if you want premium travel benefits like airport lounge access, expedited airport security or annual travel credits. If you do want a travel credit card with all the bells and whistles, prepare to pay several hundred dollars in annual fees each year.

Customer satisfaction rankings

You can also look at customer service rankings from different card issuers to determine the quality of customer service you'll receive. Consider the customer service scores below from J.D. Power's 2023 U.S. Credit Card Satisfaction Study , which were assigned by using responses from 31,418 credit card customers from August 2022 through June 2023.

Eligibility by credit score

Note that the majority of credit cards with travel insurance require very good or excellent credit. If you have poor credit or fair credit, you should focus on improving your credit score and financial health before you apply.

Rewards programs

Finally, consider the rewards rates for cards you're looking at and the type of rewards you'll earn. You'll find that credit cards with travel insurance can earn cash back, flexible rewards for travel, airline miles or hotel points.

What does travel insurance from a credit card cover?

Credit cards with travel insurance can offer different protections with their own unique coverage limits and policy limitations. The most common types of travel insurance you can get with a credit card include:

• Trip cancellation coverage : This coverage can reimburse you for prepaid travel expenses when you must cancel a trip for a covered reason like the death of an immediate family member or a sudden illness.
• Trip interruption coverage : Interruption insurance can reimburse you for prepaid travel expenses when a trip must be interrupted for a covered reason, such as falling ill during your vacation.
• T rip delay coverage : This coverage can pay for sudden hotel bills or meals when a trip is delayed by at least six or 12 hours or a delay forces an overnight stay.
• Baggage delay insurance : Baggage delay coverage can pay for clothing, toiletries and other essentials when your bags are delayed by at least six or 12 hours.
• Lost luggage reimbursement : Insurance for lost luggage can reimburse you for your baggage and belongings when your luggage is lost in transit while in the care of a common carrier.
• Rental car coverage : This protection can be primary or secondary to your own insurance, and policy limits apply.
• Medical and dental expense coverage : This protection can pay for emergency medical and dental expenses you incur when traveling away from home.
• Medical evacuation coverage : This type of travel insurance can pay for transportation in a helicopter, an ambulance or a plane when you must be medically transported due to a health emergency.
• Travel accident insurance : This coverage can kick in if you lose your life or are accidentally dismembered during a covered trip.

Pros and cons of credit card travel insurance

Credit card travel insurance comes with its share of benefits that cannot be denied, but there are downsides that come with relying on a credit card for travel insurance protection as well.

Consider these pros and cons:

Pros of credit card travel insurance

• Complimentary coverage : The biggest upside of credit card travel insurance is the fact it's offered for free. You just have to pay for travel with your credit card (or your rewards points in some cases) for coverage to apply.
• Coverage limits can be high : Some credit card insurance protections come with high limits that are enough to cover most trips.
• Can apply to family members : The best coverages apply to the primary cardholder and other companions they're traveling with, including family members.

Cons of credit card travel insurance

• Low coverage limits in some cases : Some cards have relatively low travel insurance limits that may not provide enough protection when you need it most.
• Limited coverages with some cards : Some credit cards with travel insurance only have a few kinds, so they may leave you without important protections you need.
• Minimal protection for emergency medical expenses : Only one credit card offers travel insurance for emergency medical expenses (the card_name ), and this coverage is only worth up to $2,500 when you're traveling more than 100 miles from home.

Do you need additional travel insurance?

Whether you need to buy travel insurance that applies independently of what your credit card offers depends on the type of trip you're taking and how much it costs. If you're driving a few towns away to stay in a hotel, for example, you may be fine with credit card travel insurance. The same is true if you're flying to another state for a relatively inexpensive vacation.

If you're traveling internationally where your own health insurance won't apply, however, you'll likely want to purchase a travel insurance plan that includes robust protection for emergency medical expenses and emergency medical evacuation. Expensive trips may also need travel insurance with higher limits than you can get with credit card coverage.

Frequently asked questions (FAQs)

Do credit card companies sell travel insurance.

Credit card companies do not sell travel insurance, but plenty of reputable travel insurance providers do. If you're ready to compare plans, you can check out companies like Allianz, Travelex and World Nomads.

Is travel insurance worth it for international travel?

Travel insurance is essential for international travel if you want to have coverage for emergency medical expenses and emergency medical evacuation. After all, U.S. health plans do not work overseas, nor do government healthcare programs like Medicare.

Does my Visa card cover travel insurance?

The travel insurance protections you get with a credit card depend on the exact card you have.

How do I know if my credit card covers travel insurance?

Read over your credit card's guide to benefits to find out which protections are already included. You can also call your card issuer to inquire about coverage, but make sure they send you the information in the mail.

For rates and fees of the card_name , please visit URL .

AP Buyline has partnered with CardRatings for our coverage of credit card products. AP Buyline and CardRatings may receive a commission from card issuers.

• Credit Cards

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When covering investment and personal finance stories, we aim to inform our readers rather than recommend specific financial product or asset classes. While we may highlight certain positives of a financial product or asset class, there is no guarantee that readers will benefit from the product or investment approach and may, in fact, make a loss if they acquire the product or adopt the approach.

To the extent any recommendations or statements of opinion or fact made in a story may constitute financial advice, they constitute general information and not personal financial advice in any form. As such, any recommendations or statements do not take into account the financial circumstances, investment objectives, tax implications, or any specific requirements of readers.

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Velocity Frequent Flyer Points Value: What Are They Worth?

Published: Apr 5, 2024, 1:31pm

Table of Contents

Are my virgin velocity points worth the cost of a flight, are my virgin velocity points worth a seat upgrade, can my virgin velocity points cover a hotel booking, what will my points earn me in the velocity store, what is the best way to earn velocity points, frequently asked questions (faqs).

The Virgin Frequent Flyer Velocity Scheme can be a jet-setter’s dream, offering rewards that cater to their lifestyle.

From flights, to seat upgrades and hotel stays, there are an array of travel-related luxuries Velocity frequent flyers can aquire by redeeming points they’ve earned when making eligible purchases. Members can also use their points in the online Velocity store across partner brands such as Apple, UGG and eBay.

But how much will your points be worth? This depends on how you use them. We explain all below.

Before calculating what your points amount to in dollars, it’s important to note that there are three ways you can redeem them for flight rewards:

• Points + Pay: Allows you to shave some dollars off your flight cost by using a minimum of 2,500 points on a single fare, and 5,000 for a return flight. You can reduce your fare by $15, for every 2,500 points you redeem.
• Reward Seats: Offers the best value for your Velocity points—these aren’t our words but Virgin Australia’s. You can redeem your points with Virgin Australia and its airline partners , starting with a minimum of 6,200. Inclusive of a complimentary checked baggage allowance, seat selection, in-flight entertainment and more, this is a popular reward and one that is increasingly hard to find.
• Any Seat: Enables you to use your points to book a flight, on the Virgin Australia website, if a Reward Seat is not available. You can use your points on Virgin Australia Business, Economy Flex, Economy Choice or Economy Lite fares, but note that the number of points required for each flight can change in line with dollar-price fluctuations.

Domestic Flights

Below we list examples of how many points you’ll need for domestic flight routes found most popular by data portal Statista, and currently available with Reward Seats. You can also find the dollar value of one point, versus 1,000 for each flight. Cabin classes listed are the ones available at time of search.

International Flights

It may come as no surprise that you’ll need to dip further into your points reserve for an international flight. The table below shows the number of points you need to travel from Sydney to destinations in various parts of the world, most recently revealed as the most popular for Australians by the Australian Bureau of Statistics. You can also find out how much each point is worth for each flight.

Highly sought after rewards also include upgrades to Economy X or Business on Virgin Australia seats. Blink, and you might miss them—they go extremely quickly, and are difficult to find in the first place.

You may have to improve your membership status and/or bid for them, or purchase an upgrade using your points, once the opportunity arises.

You can expect the amount of points you’ll need for an upgrade to Business to vary depending on the distance of your flight, as outlined below:

Domestic Routes

Trans-tasman and international short haul routes.

Using your points on a hotel stay is unlikely to offer the best value, but it may be worth doing if you’re not using your points on flights.

Highly sought after rewards also include upgrades to Economy X or Business on Virgin Australia seats. Blink, and you might miss them—they go extremely quickly, and are difficult to find in the first place

The number of points you’ll need varies greatly depending on where you’re travelling, and the duration of your stay. For instance, you can expect to need the following amounts of points, for a six-night stay from 29 April to 5 May, at these hotels in popular locations:

• Sofitel Fiji Resort and Spa, 5-star: 601,300
• ibis Styles Kingsgate Melbourne, 3-star:  129,100
• Rydges South Bank Brisbane, 4-star: 89,000
• Villa Jerami & Spa (Bali), 5-star: 263,600
• Hilton Surfers Paradise Hotel & Residences (Gold Coast), 5-star: 96,300

After saving tonnes of points for months, or even years—points only expire after 24 months of inactivity on your account—the Virgin Frequent Flyer Velocity store may appear a treasure trove of items on which to use them. However, strategically speaking, it is probably the worst option when it comes to redeeming points, as it typically offers the least value. However, if you have points left over, and you’re unsure how to use them, you may want to spend them there.

The value of items start at around 6,000 points, with the most expensive worth over 300,000. For example, the Apple iPhone 15 256GB currently requires the most points at 331,911, while MokiPods mini earbuds are worth 6,138 points. You can also exchange points for gift cards with partner companies. You’ll need 47,881 points for a $250 Apple gift card, and 41,188 points for an Activ Visa $200 gift card.

Many apply for a rewards credit card that they can use specifically for earning Velocity points. You can find out how we rate them in our guide . They often come with introductory bonus points that can help you reach the required points you need, for the reward you want, quicker.

It’s best to shop around and compare cards. Features to consider before choosing one include sign-up bonuses and the number of points you can earn per dollar on purchases. You’ll want to weigh these up against factors such as annual fees and interest rates.

You can also earn points by shopping with Virgin’s retail partners, or, if you’re really keen on topping up your frequent flyer points, you can buy them through Velocity’s Points Booster .

How do I buy Velocity points?

If you don’t have quite enough points for what you want, you may want to purchase some.

Velocity’s Points Booster allows you to buy a minimum of $1,000 for $36 and a maximum of 200,000 for $4,680. You’ll need to sign into your Velocity account, select the number of points you need and then simply redeem them when it’s time to purchase.

How do I contact Velocity Frequent Flyer?

You can contact the Velocity customer service team by phone on 13 18 75, or via live chat, which is available to scheme members who are logged in on the website.

Its opening hours for membership queries are: 8am to 8pm AEDT, Monday to Friday. For flight redemption queries, it’s open between 7.30am and 10.30pm AEDT, seven days a week.

Is there a Velocity app?

Velocity offers an app for accessing your account on the go. You can track how many points you have, book flights and make other types of purchases, while earning rewards, and more.

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I have been writing for newspapers, magazines and online publications for over 10 years. My passion is providing, in a way that is easily accessible and digestible to all, the knowledge needed for readers to not only manage their finances, but financially flourish.