travel agents selling cruises

How To Sell Cruises

By Cressida Sergeant

The cruise travel sector is experiencing significant growth. In 2022, the cruise tourism industry boasted a market value of US$ 5.3 billion, with projections indicating a rise to US$ 17.8 billion in 2023. As a travel agent, addressing the cruise tourism segment presents rewarding opportunities. Before the COVID-19 pandemic, approximately 29.7 billion passengers had booked cruise holidays, contributing nearly US$ 150 billion to the global economy. This shows the remarkable expansion in the cruise tourism market in recent years.

How to sell Cruise Packages

It’s essential to thoroughly understand the cruise industry. This means acquiring knowledge about various cruise lines, their fleets, itineraries, destinations, and target demographics. Additionally, staying on top of the latest industry trends , emerging markets, and innovations is crucial.

When it comes to cruise vacations, navigating with purpose is important. Defining your niche is like charting your course in the right direction. Will you cater to luxury-seeking travellers, families in pursuit of adventure, or budget-conscious travellers seeking value?

Specializing in a specific niche not only refines your expertise but also enables you to craft personalised offerings and marketing strategies that resonate with your target audience, enabling the smooth sailing of your cruise vacation business towards success.

The world has numerous popular cruise destinations, including the Caribbean, Mediterranean, Australia and India. As a travel agent, thorough research into the destinations you’re looking to promote is crucial. Becoming an expert in the places your customers are interested in ensures that you provide them with accurate advice, earning their trust.

Satisfied customers are likely to return for future holidays and refer you to their friends and family, strengthening your reputation and clientele.

The Value of First-hand Experience in Selling Cruises

Before you start on the journey of selling cruises, immerse yourself and your team in the experience of exploring each destination first-hand. This invaluable experience not only enriches your understanding but also provides you with the insight needed to guide your clients through their cruise vacations.

As a travel agent, there’s huge value in having personally experienced the destinations you recommend. It allows you to offer tailored recommendations based on your genuine understanding and experience of what each destination has to offer. Your first-hand knowledge enables you to paint a vivid picture for your clients, capturing the essence of each port of call and helping them make informed decisions.

Becoming a trusted travel advisor begins with being a devoted traveller. By experiencing the sights, sounds, and culture of each destination for yourself, you can cultivate a deeper appreciation for the intricacies of cruise travel. This passion and experience not only enhance your credibility but also instil confidence in your clients, making you their go-to resource for unforgettable cruise experiences.

Relationships with Cruise Line Representatives

Establishing strong relationships with representatives from cruise lines can enhance your business prospects as a travel agent. These invaluable connections can be formed at various industry events, travel trade shows, seminars, and similar gatherings.

Building a rapport with cruise line representatives opens doors to exclusive offers, promotions, and cooperative marketing efforts. By nurturing these relationships, you gain access to insider insights, special deals, and collaborative opportunities that can give your business a competitive edge in the market.

Investing time and effort in growing these connections is important for maximizing your success as a cruise travel agent. By encouraging mutually beneficial partnerships with cruise line representatives, you can unlock a wealth of opportunities for your business and better serve your clients.

Maximising Your Online Presence in Cruise Travel

A robust online presence is necessary for the success of your cruise travel business. Begin by establishing a professional website that highlights your expertise, showcases available cruise packages, and facilitates online bookings and inquiries.

Use social media platforms to engage with clients and share content that showcases the unique experiences offered by various cruise vacations. By actively participating in online communities and using digital marketing strategies, you can effectively reach and connect with potential clients, driving growth and visibility for your business.

Understanding Client Needs for Tailored Cruise Experiences

As a travel agent specialising in cruise sales, it’s important to understand the expectations, preferences, and budgetary constraints of your clients. The deeper your understanding of their needs, the more effectively you can align them with suitable cruise experiences. Providing a personalized service is key to growing loyal customers.

Tailoring your offerings to match their interests is essential. Whether they seek a romantic Mediterranean voyage, or a family-friendly Caribbean adventure, your ability to cater to their specific desires enhances their overall satisfaction and ensures a memorable cruise experience.

Attracting Customers with Irresistible Cruise Deals

Enticing prospective customers with attractive deals is a key strategy for securing bookings. Offering discounted rates, complimentary upgrades, or additional perks with added value can incentivise vacationers to choose your services over competitors.

For example, consider offering special discounts for early bookings or exclusive benefits for specific departure dates to attract more customers. Use online platforms such as your website, social media channels, and email newsletters to effectively promote these discounts. Highlight the advantages of the deal and emphasise the value that customers will receive by making a reservation with your agency.

Travel Regulations and Cruise Line Policies

Staying informed about visa restrictions, and health and safety precautions is vital. Travel regulations are subject to frequent changes, so being up-to-date enables you to provide clients with accurate and reliable information to navigate any potential challenges and ensure a seamless travel experience.

Additionally, it’s essential to consider the rules and guidelines set by the cruise lines themselves. Each cruise line may have specific policies governing bookings, cancellations, refunds, and onboard etiquette. By understanding and communicating these policies to your clients, you can help them enjoy a hassle-free cruise holiday.

Building a Successful Cruise Vacation Business

By following the steps outlined above and continually enhancing your skills and expertise, you can build a thriving cruise vacation business that not only serves your customers but also fulfils your passion for travel. Remember that expertise, customer service, and personalisation are essential factors for success in this industry. By continuously exploring, learning, and delivering exceptional cruise experiences to your clients, you’ll pave the way for a successful and fulfilling career in the travel industry.

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Travel Agent Tips: How to Sell a Cruise in 2021

Written by: Guest on July 28, 2021

Written by Ashley Newton, KHM Travel Group’s Lead Video Content Specialist

“All aboard! It is time to set sail.” It feels like a long time since we’ve heard these words over the cruise ship speaker, but we’re finally able to pack our bags and hit the open seas again.

In mid-March of 2020, the COVID-19 pandemic caused cruise lines with CLIA to voluntarily suspend passenger sailings worldwide. Travel agents pressed pause on their cruise business to support their clients and focus on other travel opportunities. For travel advisors looking to dive back in cruising, you may be asking yourself, where do I start?

What changes have been made in the industry? How do I stay informed as things continue to progress? What concerns do my cruise clients have? How do I reach new clients and introduce them to cruising?

These questions may seem overwhelming, but a great way to start getting answers is by watching the latest video in our Travel Agent Tips series.  

Join Bill Coyle, our Director of Education and Programs, as he shares tips for selling a cruise vacation in 2021. He busts three different myths about cruising and shares his favorite things to do onboard. Check it out below!

As we move toward a “new normal” in the world of travel, it is more important than ever to stay informed as policies and procedures will continue to change. Travel agents should utilize all the resources available to them including CLIA, cruise supplier websites, and the Centers for Disease Control and Prevention .

 This video is sponsored by our partner, Carnival Cruise Line.

Are you ready to become a travel agent or even a cruise specialist?  KHM Travel Group  is a leading host agency helping people across the U.S. start and grow their travel businesses. For more information about how we can help you, fill out the form to the right or give us a call at 888.611.1220.

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5 Sales Tips for Cruise Selling Success

While there’s no magic elixir to guarantee success selling cruises (or any travel product), there are a number of proven tactics that can propel travel advisors in the right direction.

Client qualification, planning for the future, and staying engaged with clients were some of the tips and tricks that cruise executives shared with attendees at Travel Market Report’s Travel Market Place West conference, held in Vancouver earlier this month.

(Toronto-area advisors, Travel Market Place East is just around the corner, June 22-23. Get your ticket now .)

Qualify Your Clients for the Win One of the main requirements for being a successful seller of cruises is to match the right product to the right client, panelists emphasized.  

“Every cruise line that you sell has the right customer,” Derek Lloyd, vice president of sales for Norwegian Cruise Line, said. “You need to make sure that you’re putting the right customer on the right cruise. And that starts with knowing the differences between the products themselves. Every single one of us delivers a slightly different experience.”

Justin French, regional vice president, Canada/Western US, for Carnival Cruise Line, echoed Lloyd but added that advisors need to keep their assumptions to themselves. “The most important thing is making sure that you are selling the product through their eyes and not through yours,” said French. “It’s what they’re looking for and what they’re asking to do… mate the right person to the right product and you cannot lose. It’s a guaranteed win/win/win for you for many years to come.”

Qualifying clients is as important for the luxury cruise lines as it is for the mainstream lines. You can’t assume that just because someone has money they want a small luxury cruise, said Beverley Vickers, director of sales and marketing, Canada for Regent Seven Seas Cruises.

“You can have the wealthiest guy in Canada who happens to love Go-Karts and going on roller coasters.” He’d be better off on Norwegian or Carnival than Regent Seven Seas.

“It’s really important that you ask the questions and understand the customer’s desires and wants, and where they see themselves,” she added.

Create a Long-Term Vacation Plan Panelists also talked about the importance of creating long-term vacation plans with their clients, as a means of ensuring future business.

“Don’t only know what the customer’s next trip is,” said Alan Brooks, director of market sales for Canada at Celebrity Cruises. “Know what their next trip is and the trip after that and the trip after that… have a five year plan at a minimum for your client.”

Creating these longer-term plans requires getting to know your clients on a deeper level, the panelists said.

The easiest path to creating long term plans is built around milestones.

“It’s the perfect place to start because you know people tend to spend a little more money,” Vickers said.

Ask thoughtful questions, Lloyd added. Where do you dream of going? If you could go one place in the world, where would you go? As a kid, where did you picture yourself traveling to?

Then layer in questions about their interests. Do they love history or culinary experiences?

With those answers you can tailor your suggestions for next year’s travel or the year after. For instance, if they like history, you can suggest a European river cruise, which is full of history and castles, Lloyd said.  

“Maybe there’s a big anniversary coming up and that might be the year they splurge,” Brooks said, perhaps on something like a bucket list trip to the Galapagos.

“Know what is on the horizon,” he added, “because that way, you’re in a position of picking up the phone and saying ‘I know you just traveled three months ago and you’re not ready to go quite yet, but I wanted to let you know I saw this good deal on this thing that you’ve been talking about, maybe for 2024.’”

It’s this personal level of service, Brooks said, that separates travel advisors form OTAs or DIY booking tools. “That’s your value.”

Engagement Is Key Related to the above is the need to stay engaged with your clients. You can’t know what your clients dream about if you’re not having conversations with them.

“The ones that are reaping the rewards [of the travel resurgence] are the ones that stayed engaged and present,” said French.

If that also means being active on social media or starting a podcast, so be it, he said.

Carla Brake, director of business development at the Globus family of brands, which includes Avalon Waterways, and NCL’s Lloyd both agreed that being present on social media is important, especially in terms of sharing your own travel. 

“Now is the time to get out there, showcase that travel is back. Showcase that you’re willing to travel and share it on social media,” Brake said.

Lloyd echoed the sentiment. “You need to start traveling yourself. You need to be posting. You need to be showing people that travel is back and it’s back with a vengeance. You need to be inspiring them with destinations, not just what’s the next deal on the table.”

Be Proactive… Engagement takes proactivity. You can’t wait for clients to reach out to you.

“You cannot wait for the customer to call you,” Brooks told attendees. “People tend to buy from the last person they spoke to. And, while you are very aware that you sell travel, they sometimes forget. Pick up the phone, call them, email them.”

“One of the big things is just suggesting a river cruise to someone,” said Brake. “They only know what they know… I think your client will go anywhere that you tell them to go. They really rely on your expertise. Sometimes it’s just opening that conversation.”

… And Strategic Who you choose to focus your attention on also matters, Vickers said, speaking of advisors she’s seen having the most success.

“They realize they have to be more strategic about who they sell and they’re trying to narrow down the sales funnel. They’re not trying to be everything to everybody… they’re deciding that they consciously want to move their clients up.”

While she agreed that it’s tempting to grab whatever business you can when the going gets tough, she said staying intentional is better in the long run.

“Turn away business, fire clients that aren’t going to get you where you want to be.”

That also means putting the suppliers you want to work with in front of your clients, even if they’re not quite ready for it yet.

“Whether the client knows it or not, they [the advisors] have decided that Regent should be on their radar and they’re going to keep it in front of them until they realize it themselves.”

Multi-Gen Groups Carnival’s French also recommended advisors focus on multi-gen travel for the moment.

“People have been locked in their homes looking at their grandparents on Zoom for the last two years. Now they’re all coming together. It’s a great opportunity to plant the seed of a multi-gen [cruise] where there’s something for everybody on board.”

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How Do Cruise Travel Agents Make Money

Published: December 15, 2023

Modified: December 28, 2023

by Joelynn Iverson

Introduction

When it comes to planning a cruise vacation, many people turn to the expertise of cruise travel agents. These professionals have in-depth knowledge of the cruise industry and can help travelers navigate the numerous options available to them. But have you ever wondered how cruise travel agents make money? After all, their services are often free to the traveler. In this article, we will explore the various ways cruise travel agents generate income and provide valuable insights into their financial operations.

Cruise travel agents play a crucial role in simplifying the vacation planning process. They act as intermediaries between the traveler and the cruise lines, offering personalized recommendations, handling bookings, and ensuring a smooth experience from start to finish. Their expertise extends beyond simply choosing the right cruise; they can assist with travel insurance, airfare, shore excursions, and more.

While travelers might assume that cruise travel agents earn a salary or hourly wage, the reality is quite different. Most cruise travel agents operate on a commission-based income model. This means that they receive a percentage of the total booking cost as their compensation. The specific commission percentage can vary depending on the cruise line and the type of booking.

Cruise travel agents earn commissions primarily through booking reservations for their clients. Every time they secure a booking, they receive a commission from the cruise line. This commission can range from 10% to 15% of the total cost of the cruise. It’s important to note that the commission is paid by the cruise line and does not come out of the traveler’s pocket. This is why the services of cruise travel agents are generally free to the traveler.

In addition to individual bookings, cruise travel agents also have the opportunity to earn higher commissions through group bookings. When they organize a group cruise for a certain number of passengers, such as a family reunion or corporate event, they can negotiate special rates and incentives with the cruise line. Not only do these group bookings provide a higher commission percentage, but they also often include additional perks or amenities for the group members.

Role of Cruise Travel Agents

Cruise travel agents play a vital role in the vacation planning process, bringing immense value to travelers seeking a seamless and enjoyable cruise experience. They serve as expert advisors, helping clients navigate the vast array of cruise options available and ensuring that they make informed decisions based on their preferences and budget.

One of the primary responsibilities of cruise travel agents is to provide personalized recommendations and expert advice to their clients. They have an in-depth understanding of the various cruise lines, ships, itineraries, and cabin types. This knowledge allows them to match travelers with the cruise experience that best suits their interests, whether it’s a family-friendly voyage, a luxury escape, or an adventure-packed expedition.

Another key role of cruise travel agents is to handle the booking process from start to finish. They have access to comprehensive databases and booking systems, allowing them to search for available cabins, compare prices, and secure the best deals for their clients. By handling all the logistics, including ticketing, reservation confirmations, and payment processing, cruise travel agents alleviate the stress and time-consuming tasks associated with booking a cruise.

Cruise travel agents also serve as a valuable source of information and assistance. They can provide details on various cruise line policies, such as cancellation or refund policies, onboard amenities, dining options, and entertainment offerings. They can also assist with additional travel arrangements, such as pre- or post-cruise hotel accommodations, airport transfers, and travel insurance.

Furthermore, cruise travel agents act as advocates for their clients. In the event of any issues or concerns that may arise before or during the cruise, they serve as a point of contact between the traveler and the cruise line. Whether it’s resolving a problem with a cabin, coordinating special requests, or handling any necessary itinerary changes, cruise travel agents are there to ensure a smooth and enjoyable cruise experience.

Overall, the role of cruise travel agents extends beyond simply booking a cruise. They provide personalized service, expert advice, and peace of mind to their clients. Their knowledge and industry connections allow them to curate unforgettable cruise vacations tailored to each traveler’s preferences. By entrusting their vacation plans to cruise travel agents, travelers can save time, avoid potential pitfalls, and navigate the complex world of cruising with confidence.

Commission-based Income

One of the primary ways cruise travel agents generate income is through a commission-based model. Rather than receiving a fixed salary or hourly wage, they earn a percentage of the total booking cost as their compensation. This commission structure is a common practice in the travel industry and allows cruise travel agents to align their revenue with their performance.

When cruise travel agents secure a booking for their clients, they receive a commission from the cruise line. The commission percentage can vary depending on several factors, including the cruise line, the type of booking, and the agent’s relationship with the cruise line. Generally, the commission ranges from 10% to 15% of the total cost of the cruise.

It’s important to note that the commission is paid by the cruise line and does not come out of the traveler’s pocket. The price travelers pay for a cruise remains the same whether they book directly with the cruise line or through a travel agent. This is why many travelers choose to utilize the services of cruise travel agents since they can benefit from the expertise and guidance without incurring any additional costs.

The commission-based income model motivates cruise travel agents to provide exceptional service and maximize bookings. By earning a percentage of each booking, they have a vested interest in ensuring client satisfaction and maintaining a high level of customer service. This leads to a win-win situation for both the travel agent and the traveler, as it incentivizes agents to go above and beyond to secure the best possible cruise experience for their clients.

It’s important to highlight that commission percentages can vary between different cruise lines. Some cruise lines may offer higher commissions to travel agents as an incentive to promote their brand or specific itineraries. This creates an opportunity for agents to focus on certain cruise lines and build expertise in those offerings, benefiting both the agent and the cruise line.

In summary, the commission-based income model is a fundamental component of cruise travel agents’ revenue stream. By earning a percentage of each booking, agents are motivated to provide excellent service and secure the best cruise options for their clients. This arrangement ensures that both travel agents and travelers enjoy a mutually beneficial relationship.

Booking Commissions

Booking commissions are a primary source of income for cruise travel agents. Every time they secure a booking for their clients, they earn a commission from the cruise line. The commission is typically a percentage of the total cost of the cruise and varies depending on factors such as the cruise line, the type of booking, and the specific agreement between the agent and the cruise line.

Commission percentages for bookings can range from 10% to 15%. For example, if a cruise costs $2,000 and the commission rate is 12%, the travel agent would receive a commission of $240. It’s important to note that the commission is paid by the cruise line and does not impact the price paid by the traveler. This is one of the reasons why many travelers choose to utilize the services of cruise travel agents, as they can access the expertise and assistance of an agent without incurring additional costs.

Cruise travel agents rely on their knowledge and experience to guide clients towards booking the right cruise. They take into account factors such as the traveler’s preferences, budget, desired itinerary, and cabin type to recommend the most suitable options. By ensuring that clients make informed decisions, travel agents can increase the likelihood of bookings and secure higher commissions.

It’s worth mentioning that not all bookings are equal in terms of commission rates. Some cruise lines may offer higher commission percentages for specific cruises or cabin categories as a way to incentivize travel agents to promote certain products. For example, luxury cruises or suites might have a higher commission percentage compared to standard cabins. This provides agents with an opportunity to earn more for each booking, while also allowing them to specialize and focus on specific cruise lines or markets.

Booking commissions are typically paid to travel agents once the client’s payment has been processed and the cruise has been completed. The specific payment terms can vary between cruise lines, but agents can expect to receive their commissions within a few weeks or months after the completion of the cruise.

In summary, booking commissions play a crucial role in the income of cruise travel agents. By earning a percentage of each booking, agents are incentivized to provide valuable guidance and secure the best cruise options for their clients. This commission-based model benefits both travel agents and travelers, ensuring that agents are motivated to deliver exceptional service and travelers can access the expertise of an agent without incurring additional costs.

Group Bookings

Group bookings are an excellent opportunity for cruise travel agents to earn higher commissions and provide additional benefits to their clients. When a travel agent organizes a group cruise for a certain number of passengers, such as a family reunion, a corporate retreat, or any other special occasion, they can negotiate special rates and incentives with the cruise line.

Group bookings typically require a minimum of eight cabins or more, depending on the cruise line’s policies. The travel agent works closely with the group organizer to customize the itinerary, select the appropriate ship, and coordinate all the necessary arrangements. This includes securing cabins close to each other, organizing group dining options and activities, and often providing additional amenities or perks for the group members.

One of the main advantages of group bookings is the potential for higher commission percentages. Cruise lines often offer travel agents a higher commission percentage for group bookings as an incentive to generate more business. Instead of the standard commission rate for individual bookings, agents may be able to earn a commission of 16% or more for each cabin within the group.

In addition to increased commission rates, group bookings often come with other benefits for both the travel agent and the group members. It’s not uncommon for cruise lines to provide additional perks like onboard credits, complimentary upgrades, or special group events. These added incentives make the group booking more attractive to potential participants and can help agents secure more bookings.

For travelers, group bookings offer several advantages. They get the opportunity to travel with a group of like-minded individuals or friends and family members, creating a sense of camaraderie and shared experiences. Group organizers often plan exclusive activities or events for the group, enhancing the overall cruise experience.

Furthermore, group bookings can provide cost savings for participants. With the negotiated group rates, travelers often receive a discounted price compared to booking individual cabins. This makes group cruising an appealing option for those looking for a budget-friendly yet memorable vacation.

Cruise travel agents play a crucial role in orchestrating group bookings. They handle the logistics of coordinating multiple cabins, ensuring that all group members are accommodated properly, and providing assistance throughout the entire process. Their expertise and knowledge of the cruise industry are invaluable in making the group cruise a seamless and enjoyable experience for everyone involved.

In summary, group bookings are a lucrative aspect of cruise travel agents’ income. By organizing and managing group cruises, agents can increase their commission percentages, provide added value to clients, and create unique experiences for travelers. Group cruising offers cost savings and a sense of community, making it an attractive option for many travelers seeking a memorable and rewarding vacation.

Add-ons and Upgrades

In addition to earning commissions from bookings, cruise travel agents have the opportunity to generate income through add-ons and upgrades. These additional services and enhancements can enhance the cruise experience for travelers and increase the overall value of their vacation.

Add-ons are optional extras that travelers can choose to include in their cruise package. These can range from pre-paid gratuities and drink packages to specialty dining reservations, spa treatments, shore excursions, and more. Cruise travel agents have in-depth knowledge of these options and can provide recommendations based on their clients’ preferences and budget.

When travelers opt for add-ons, cruise travel agents can earn additional commissions on top of their base booking commission. The added value of these extras benefits both the traveler and the agent, as travelers enjoy a more personalized experience while agents earn extra revenue.

Upgrades are another revenue source for cruise travel agents. When clients express a desire to enhance their cabin or upgrade to a higher category, agents can provide guidance and help them secure the best possible options. Upgrades can include moving to a larger cabin, securing a cabin with a better view or amenities, or even upgrading to a suite or a luxury category.

Cruise lines often offer different upgrade options at various price points. Travel agents can collaborate with their clients to identify the right upgrade that aligns with their preferences and budget. By facilitating the upgrade process, agents can earn additional commissions based on the price difference between the original booking and the upgraded cabin.

Furthermore, some cruise lines offer exclusive perks or benefits for upgraded cabins. These can include access to specialty restaurants, dedicated lounges, priority embarkation and disembarkation, and other enhanced amenities. Travel agents can ensure that their clients are aware of these additional benefits and assist them in securing the best possible upgrade to enhance their overall cruise experience.

Offering add-ons and upgrades is a win-win situation for both cruise travel agents and their clients. Agents have the opportunity to significantly increase their earnings, while clients can enjoy a more customized and elevated cruise experience. By leveraging their expertise and understanding of the cruise industry, travel agents can provide valuable recommendations and assist clients in maximizing the value of their vacation.

In summary, add-ons and upgrades are an important aspect of generating income for cruise travel agents. By offering additional services and enhancing the cruise experience for their clients, travel agents can both increase their commissions and provide added value to travelers. The availability of add-ons and upgrades allows agents to personalize vacations and create unforgettable experiences for their clients while boosting their own financial success.

Incentives and Bonus Structures

Incentives and bonus structures are common in the cruise travel industry. Cruise lines often provide travel agents with additional opportunities to earn extra income through various incentive programs. These programs not only reward agents for their efforts in promoting and selling cruises but also serve as a way for cruise lines to foster loyalty and strengthen relationships with their trusted travel partners.

One common incentive offered to travel agents is the opportunity to earn bonus commissions based on specific sales targets or milestones. For example, a cruise line might offer agents a higher commission rate if they reach a certain volume of bookings in a given time period. This encourages agents to proactively promote and sell cruises, pushing them to exceed their regular commission earnings.

Other incentive programs may focus on rewarding agents for booking specific cruise lines, ships, or itineraries. Cruise lines may offer higher commission rates or additional bonuses for selling their new ships, specialty cruises, or destinations they want to prioritize. This encourages agents to become experts in those specific offerings and actively promote them to their clients.

Beyond financial incentives, cruise lines may also offer other perks and rewards to travel agents. These can include complimentary cruises, discounted or free upgrades, onboard credits, access to exclusive events, and familiarization trips to experience the cruise product firsthand. These incentives not only serve as rewards for agents but also allow them to gain firsthand knowledge and personal experiences that can further enhance their ability to sell cruises.

In addition to incentive programs provided by cruise lines, travel agencies may implement their own bonus structures or rewards for their agents. These can include performance-based bonuses, monthly or quarterly sales competitions, or special recognition programs for outstanding sales achievements. These internal incentives can motivate agents to excel and achieve their goals while fostering a competitive spirit within the agency.

It’s important to note that incentive programs and bonus structures can vary between cruise lines and travel agencies. Some agencies may have exclusive agreements or partnerships with specific cruise lines, entitling their agents to higher commissions or additional incentives. Every travel agency will have its own set of incentive programs and bonus structures tailored to their business model and objectives.

Overall, incentives and bonus structures play a significant role in the income potential of cruise travel agents. By recognizing and rewarding their efforts, cruise lines and travel agencies can help drive sales, encourage loyalty, and motivate agents to provide exceptional service to their clients. These programs not only benefit the financial success of travel agents but also enhance the overall industry by fostering strong partnerships and promoting the growth of cruise vacations.

Agency Fees

While commission-based income is the primary source of revenue for cruise travel agents, some agents may also charge agency fees for their services. Agency fees are additional charges that cover the time and expertise provided by the travel agent throughout the planning and booking process. It’s important to note that not all travel agents charge agency fees, and the decision to do so is at their discretion.

The agency fees charged by cruise travel agents can vary depending on factors such as the complexity of the itinerary, the level of customization required, and the overall value of the booking. These fees are typically a flat rate or a percentage of the total cost of the cruise. The fees are separate from the commissions earned on bookings and are usually payable upfront or as a deposit to initiate the planning process.

There are several reasons why travel agents may charge agency fees. First and foremost, agency fees compensate agents for the time and expertise they invest in researching, planning, and booking cruises. Travel agents spend hours researching different cruise options, comparing itineraries, coordinating logistics, and providing personalized recommendations for their clients. The agency fee helps cover these efforts and ensures that agents are fairly compensated for their services.

Furthermore, agency fees can help travel agents maintain a sustainable business model and cover operational costs. Running a travel agency involves overhead expenses, such as office rent, software subscriptions, marketing, and professional development. By charging agency fees, agents can cover these costs and continue to offer high-quality services to their clients.

It’s worth noting that agency fees are typically transparent and disclosed upfront to clients. Travel agents are required to clearly communicate their fees to clients and outline the services included in the fee. This transparency ensures that clients understand the value they are receiving and helps establish trust and transparency in the client-agent relationship.

When considering whether to charge agency fees, travel agents carefully weigh the value they provide to clients and the competitive landscape of the industry. They assess the market demand, the complexity of the bookings they handle, and the unique services they offer. Some agents may opt to charge higher agency fees if they specialize in niche markets or offer highly personalized and customized itineraries.

In summary, agency fees are additional charges that some cruise travel agents may apply for their services. These fees compensate agents for their time, expertise, and operational costs. Charging agency fees allows agents to maintain a sustainable business model and offer high-quality services to their clients. The decision to charge agency fees is at the discretion of the travel agent, and transparency in communicating these fees is essential to establish trust and transparency with clients.

Other Income Sources

In addition to commission-based income and agency fees, cruise travel agents may have other sources of income that contribute to their overall earnings. These additional income sources can vary depending on the agent’s business model, partnerships, and services offered.

One common additional income source for travel agents is the sale of travel insurance. Travel insurance provides coverage for unforeseen circumstances such as trip cancellations, medical emergencies, or lost baggage. Cruise travel agents can offer travel insurance options to their clients, earning a commission or fee for each policy sold. This not only provides an additional revenue stream but also ensures that clients have peace of mind and protection during their cruise vacation.

Travel agents may also earn income through the sale of additional travel products and services. This could include arranging pre- or post-cruise hotel accommodations, transportation services, travel visas, or travel accessories. By providing these additional offerings, agents can generate income while offering convenience and a seamless travel experience to their clients.

Some travel agents may also leverage their expertise and industry relationships to organize specialty cruises or group events. By partnering with cruise lines or other providers, agents can create unique themed cruises, such as culinary cruises, music-themed cruises, or wellness retreats. These specialty cruises can attract a niche market and generate additional income through higher commission rates or increased pricing for the exclusive experience.

In addition to individual clients, travel agents may also work with corporate clients or groups. By handling corporate travel arrangements or organizing group cruises for organizations, agents can earn income through negotiated contracts and professional service fees. This type of business can provide a steady stream of income and the opportunity to build long-term relationships with corporate clients.

Some travel agents may also offer consulting services to individuals or businesses looking to enter the travel industry. They can provide guidance on starting a travel agency, marketing strategies, industry trends, and effective business practices. Consulting fees can provide an additional income stream for experienced agents looking to share their knowledge and expertise with others.

It’s important to note that the additional income sources for cruise travel agents can vary based on their business model and the services they offer. Agents may choose to focus on specific income streams that align with their strengths and target market. By diversifying their income sources, agents can enhance their earnings and provide a broader range of services to their clients.

In summary, cruise travel agents may have other sources of income besides commissions and agency fees. Additional income sources can include the sale of travel insurance, the provision of additional travel products and services, the organization of specialty cruises or group events, working with corporate clients, and offering consulting services. These additional income streams allow agents to expand their revenue sources and provide a wider range of services to their clients.

In conclusion, cruise travel agents play a vital role in simplifying the vacation planning process and ensuring a seamless and enjoyable cruise experience for travelers. While their services are often provided free to the traveler, cruise travel agents generate income through various revenue streams.

The primary source of income for cruise travel agents is commission-based earnings. They receive a percentage of the total booking cost as their compensation, which is paid by the cruise line. This commission-based model incentivizes agents to provide exceptional service and secure the best cruise options for their clients. In addition to individual bookings, travel agents can earn higher commissions through group bookings, which require organizing a certain number of cabins for a specific event or occasion.

Cruise travel agents also have the opportunity to generate income through add-ons and upgrades. By offering additional services and enhancements, agents can increase the overall value of the cruise vacation and earn additional commissions on these extras. Furthermore, agents may charge agency fees to cover their time and expertise in planning and booking cruises.

Incentives and bonus structures are common in the cruise travel industry, offering travel agents the chance to earn extra income. These programs reward agents for reaching sales targets, promoting specific cruise lines or offerings, and can include benefits such as complimentary cruises or access to exclusive events.

Other income sources for cruise travel agents may include the sale of travel insurance, additional travel products and services, the organization of specialty cruises or group events, working with corporate clients, and offering consulting services to individuals or businesses entering the travel industry.

In the competitive world of cruise travel, cruise travel agents are essential in providing personalized recommendations, expert advice, and peace of mind to travelers. Their knowledge, industry connections, and dedication to exceptional service make them valuable partners in creating unforgettable cruise experiences. By understanding the various income sources available to cruise travel agents, we can appreciate the significance of their role in the industry and the value they bring to both travelers and cruise lines.

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20 Tips Cruise Travel Agents Leave Out When Helping You

Posted: April 19, 2024 | Last updated: April 19, 2024

Embarking on a cruise is an adventure like no other, offering a unique blend of relaxation, exploration, and entertainment. However, even the most seasoned travelers can enhance their experience with a few insider tips. These 20 cruise hacks are designed to transform the way you travel, making your journey smoother, more enjoyable, and cost-effective. From booking strategies to onboard secrets, these insights will help you navigate your cruise like a pro.

Early Booking Benefits

Booking your cruise early can lead to significant savings and better cabin selections. Cruise lines often offer early bird discounts and perks like free upgrades or onboard credit. Additionally, you’ll have more time to plan and customize your trip, ensuring a more personalized experience.

Off-Peak Cruise Deals

Traveling during off-peak seasons can drastically reduce the cost of your cruise. You’ll find fewer crowds, leading to a more relaxed experience and often better service. Plus, the lower demand during these periods often results in lower prices and exclusive deals.

Bring a Power Strip

Cabins typically have limited outlets, so bringing a power strip ensures you can charge all your devices. This hack is particularly useful if you have multiple gadgets or are traveling with family. Just make sure the power strip doesn’t have a surge protector, as these are often prohibited for safety reasons.

Pack a Carry-On with Essentials

On embarkation day, it might take a while for your luggage to reach your room. Packing a carry-on with essentials like swimsuits, medications, and a change of clothes means you can start enjoying the ship’s amenities right away. This way, you won’t lose any time waiting for your belongings.

Explore Independent Shore Excursions

While cruise lines offer their own shore excursions, exploring independent options can be more cost-effective and offer more variety. Independent tours often provide more personalized experiences and can be tailored to your interests. Just ensure they align with the ship’s schedule to avoid missing departure.

Utilize Onboard Credit Wisely

If you receive onboard credit, use it strategically. Consider spending it on experiences you wouldn’t normally splurge on, like specialty dining or spa treatments. Plan how to use this credit in advance to maximize its value.

Attend the First Night’s Shows

The first night’s entertainment often includes previews of various shows and events happening throughout the cruise. This is a great way to decide which activities you’re most interested in without committing to full performances. Plus, the first night often has fewer attendees, offering better seats and a more intimate experience.

Make Dining Reservations Early

Book your dining reservations as soon as possible, especially for specialty restaurants. These venues can fill up quickly, and securing a reservation ensures you don’t miss out on the dining experiences you’re most excited about. Early reservations also give you better timing options to fit your schedule.

Opt for a Cabin with a View

Choosing a cabin with a balcony or window can significantly enhance your cruise experience. The views are spectacular and offer a private space to enjoy the scenery. It’s especially magical to have a balcony while cruising through scenic areas like the fjords or the Caribbean.

Check for Cruise Loyalty Programs

Many cruise lines have loyalty programs that offer perks like discounts, priority boarding, and freebies. If you cruise often, these programs can provide significant benefits and enhance your overall experience. Always check if the cruise line you’re choosing has a loyalty program you can join.

Bring a Portable Clothesline

A portable clothesline can be a lifesaver for drying swimsuits or hand-washed clothes. Many cabins don’t have adequate drying spaces, so this hack is especially useful. Just be sure to check if hanging items on the balcony is permitted.

Research Port Cities in Advance

Researching port cities before your cruise can enhance your shore excursions. Knowing about local attractions, dining spots, and cultural norms helps you make the most of your time ashore. This preparation leads to more enriching and stress-free port visits.

Take Advantage of Breakfast Room Service

Many cruises offer complimentary breakfast room service. Utilizing this service can save you time and allow for a relaxing start to your day, especially on busy excursion days. It’s a convenient way to enjoy a peaceful meal in the comfort of your cabin.

Use the Ship’s App for Daily Activities

Many cruise ships have apps that list daily activities, menus, and ship maps. Using the app keeps you informed of what’s happening on the ship and helps you plan your day efficiently. It’s also a great tool for navigating the ship and keeping track of dining reservations and show times.

Pack for Themed Nights

Many cruises have themed nights, such as formal evenings or costume parties. Packing appropriate attire ensures you can fully participate and enjoy these special events. It adds an extra layer of fun and helps create memorable experiences.

Bring a Refillable Water Bottle

Having a refillable water bottle is not only eco-friendly but also convenient. You can fill it up before excursions or activities, ensuring you stay hydrated throughout the day. This saves you from constantly buying bottled water on board or ashore.

Monitor Last-Minute Upgrade Offers

Cruise lines sometimes offer last-minute upgrades at a fraction of the cost. Keep an eye out for these offers, as they can be an affordable way to enhance your cruise experience. This could mean a better cabin or even discounted access to premium services.

Engage with Fellow Passengers

Engaging with fellow passengers can enrich your cruise experience. You can make new friends, share tips, and often learn about hidden gems on the ship or at ports. Socializing adds a communal aspect to your journey, making it more enjoyable.

Pack Smart for Onboard Activities

Packing items like gym clothes, swimwear, and formal attire ensures you’re prepared for all onboard activities. Consider the range of activities offered and pack accordingly to take full advantage of what the cruise has to offer. This preparation maximizes your enjoyment and participation.

Document Your Cruise Experience

Don’t forget to document your cruise – take photos, keep a journal, or collect souvenirs. These memories will be priceless, and you can share your experiences with friends and family. It’s also a great way to relive the adventure long after it’s over.

As our exploration of these 20 cruise hacks comes to an end, it’s clear that a little knowledge can go a long way in enhancing your cruise experience. By implementing these tips, you can maximize both the enjoyment and efficiency of your trip, whether it’s through savvy packing, making the most of onboard amenities, or exploring ports in unique ways. Armed with these hacks, you’re now ready to set sail on your next cruise adventure with confidence and ease.

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Moscow Travel Guide

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Why travel to Moscow

Contrasts: 12th century monasteries and some of the tallest skyscrapers in Europe can be found side-by-side in this complex and captivating city. The diversity of this mega-city is astounding. Only a few steps away from the solemn red facade of the Kremlin and the sounds of righteous church bells, a buzzing night scene and alternative-fashion boutiques can be found.

Culture: In Moscow only the best goes. Be it a theatre, restaurant or gallery, the standards are certain to be world-class. The Bolshoi ballet company is reputed to be even better than the Mariinsky’s and “MMOMA” (Moscow’s museum of modern art) exhibits works of art as profound as any that could be found in the famed MOMA.

Convenience: Unlike the rest of Russia, it’s easy enough to get by with just English in Moscow and, driving excepted, it is surprisingly safe: the murder rate is lower than in some of America’s major cities.

Top Sights in Moscow

St. Basil’s

Novodevichy Convent

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Why visit Moscow

It would take more than two days to walk around the perimeter of the biggest city in Europe, Moscow. Many of its inhabitants barely know what’s beyond the few blocks around their flat and there are so many attractions that it’s almost impossible to know where to start. If there is such a thing as an antidote to boredom, Moscow City is it. The mind-boggling range and diversity of things to do, places to eat, parks, historical monuments and more means that a vacation in Moscow has a wealth of activities to offer for every type of traveler, from young families to retirees.

Reasons to Vacation in Moscow in 2022

The Bolshoi theatre is familiar to almost everyone as Russia’s grandest theatre, but what people don’t know is that there are many more bolshoi (big) sites in Moscow that are worth travelling all the way to Moscow to see. For more than 100 years, the world’s biggest bell has been hidden behind the Kremlin’s walls and inside Moscow’s main park (which is bigger than some countries!) there is the world’s largest outdoor ice-rink. Travelers that visit Moscow can stay at the Izmailovo, Europe’s biggest hotel, then eat at the largest and most historic McDonald’s in Europe and after that have fun at the largest European indoor theme park!

Ancient Past & Stunning Architecture:

As those who travel to Moscow will see, just because Moscow is a city of record-breaking, glitzy high-rises doesn’t mean that there is no history. On the famous Arbat street, time-worn, wooden storehouses and century-old churches are squashed up against grey, soviet blocks which are then towered over by 21st century office-blocks. Unlike its much younger sibling, St Petersburg, Moscow’s roots stretch way back to the 12th century. Within the walls of the Kremlin, the city’s oldest building the Cathedral of Assumption can be admired in all its 500+ years of age.

Culture & Convenience

For a foreigner who has never visited Russia, Moscow is the perfect stepping stone into this great land of mystery. From the country’s best classical ballet troupes to snow-white troikas trotting through the parks, all the highlights of Russian culture can be had in Moscow without any of the complications that would be expected in other, less developed regions of Russia.

Cheap as Caviar

In Moscow, everything is bargain when with the current foreign exchange rates being what they are. Even caviar doesn’t seem so dear when the exchange rate is at 60rub to the dollar, so go on indulge yourself! Take your 2022 vacation in Moscow and have the best of both worlds, with European luxury at very affordable prices.

Lena, our guide in Moscow was excellent. She was very knowledgable and could answer any question we had for her. We liked that she could pick up on our interests and take us places we might not have thought of to go. When we realized that one of the places we had chosen to see would probably not be that interesting to us, she was able to arrange entry to the Diamond Fund and the Armoury for us. Riding the Metro with Lena was a real adventure and a lot of fun. In Saint Petersburg we found Anna well versed in the history of the Tsars and in the Hermitage collection. Arkady in Veliky Novgorod was a very good guide and answered all of our questions with ease. Novgorod was perhaps a long way to go for a day trip, but we did enjoy it. Vasily was a great driver to have and kept us safe with good humour and skill. We enjoyed ourselves so much, my daughter says she is already planning to return. We would both have no hesistation to recommend ExpresstoRussia to anyone we know.

Just wanted to let you know that My grandson Bruno and I couldn´t have been more pleased with our week in Moscow (6/15 - 6/21). We were absolutely enchanted with the whole experience, including getting lost a couple of times in the Metro during our free time. Although both our guides (both Eleanas) were excellent, I would particularly commend the first one (she took us to the Tatiakov, the KGB tour, and to that beautiful cemetery where so many great Russian artists, authors, composers, musicians, militarists, and politicians are buried). Her knowledge is encyclopedic; and her understanding of today´s Russia as a product of its past was, for us, truly enlightening. I will be taking another tour in Russia, with my wife, within the next two or three years. I will be in touch with you when the time comes. Meanwhile, I will refer you to other potential visitors to Russia as I meet them.

We had a great time both in Moscow and St Petersburg. Your travel agency was excellent in coordinating the whole trip. Everything worked like clockwork. The guides assigned to us were very nice and friendly. They had a great knowledge of their subjects. The cars and the drivers were great. The hotels were good and the itinerary was good. All in all, it was a wonderful experience. It was nice dealing with you and your company. Thank you very much for a great Russian experience. Have a great future ahead

• 31 reviews of Express to Russia Moscow Tours in Moscow

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Moscow vacations are always a great idea when it comes to traveling in Russia. Plan your trip to Moscow with a leading tour operator for Russia and enjoy the ease and pleasure that comes from it. You will stay at the centrally-located hotels, enjoy guided tours to Moscow's best sights with charming local guides, and, most importantly, feel relaxed and immersed in the Russian culture at all times. Wondering what the ideal way to see the best of Moscow is? Well, with a private tour to Moscow, of course! We will listen to your travel preferences and prepare a custom Moscow itinerary just for you. Let's start talking about your upcoming vacation to the gorgeous capital city of Russia.

Moscow Tour Highlights

Explore the capital of the largest country in the world, Russia.

Learn about the most visited sights in Moscow that are worth adding to your Russian itinerary. Create a fantastic tour to Moscow with a destination, choosing your wished activities.

• Moscow walking tour
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• St Basil's Cathedral
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Tips for Moscow Travel

Take a look at the good-to-know tips before visiting Moscow and have a fantastic time in the capital.

What to pack

Make sure to check the weather prognosis before your trip and pack accordingly.

When to travel

Moscow is beautiful all around the year. Choose traveling time according to preferred activities.

We suggest to always have some cash with you. You will need Rubles (RUB) for Russia.

How much to tip

Tipping is not required in Russia, but it's considered good etiquette, tip 10%-15% of your bill.

The average summer temperature is approx 18°C (64°F), and winter is around -6°C (22°F).

Some of the most popular souvenirs from Moscow are caviar, Krasnaya Moska perfume.

Best Moscow Sights

One of the highest points in Moscow and one of its most breathtaking places - the Sparrow Hills.

See the 344-feet Cathedral of Christ the Savior - the tallest Orthodox church in the world.

Enjoy masterpieces of Russian opera and ballet in Moscow's legendary Bolshoi Theater.

Being the most recognizable symbol of Russia in the world, Red Square is an absolute must see when in Moscow. 

The famous GUM is a large department store in the Kitai-gorod part of Moscow facing Red Square.

St. Basil’s Cathedral is Moscow’s most famous artistic work of architecture set in the romantic Red Square.

History and luxury is revealed inside the Kremlin as the Armoury Chamber displays treasures like Faberge Eggs.

The symbol of Moscow and entire Russia, the Kremlin is often described as the 8th Wonder of the World.

Moscow Metro is like a whole underground city that holds the world's largest collection of Stalinist Art.

I am very satisfied.

I have been using the Firebirds (Travel All Russia) services for a while. I am very satisfied.

WOW. From the choice of hotels to...

WOW. From the choice of hotels, an itinerary that ran to plan, the amazing Guides and drivers, and of course the stunning cities of Moscow and St Petersburg. No long queues for entry to museums, churches, and palaces.  I would gladly recommend using Firebird Tours (Travel All Russia) to anyone.

THANK YOU for making this happen for me !!!

I must say from the day I started to book my tip till the day I got home I had one GREAT trip and experience I always felt safe and cared for help was seconds away not that I needed any I will defiantly highly recommend your company to any traveler to Russia WELL DONE to the Whole team THANK YOU for making this happen for me !!!

We enjoyed the whole trip a lot

Overall we enjoyed the whole trip a lot. Moscow is beautiful and clean. Thank you very much for your patience and excellent organization of this tour. Everything ran very smoothly and according to schedule. The guides met us on time at hotels or at our train carriage on arrival. They all spoke good English, had a good local knowledge and were very kind and helpful.

The tour lived up to all expectations

I’m most pleased with Travel All Russia in arranging our ‘Volga Dream’ Russia tour, I would recommend using your services again as every aspect of our tour went off without a hitch. The communication between our tour representative was excellent as we required additional days on both ends of our tour. The visa process and the logistics were flawlessly implemented.

We had a great time in Moscow!

Everything was perfect and we are very satisfied with services and accommodations.

Loved my time in Russia

The trip was great. Especially want to mention the guides I had on the extra days were exceptional. Both guides and drivers worked out well. Thanks again for all your help and attention. Loved my time in Russia, and still haven’t stopped talking about it.

Exploring Magnificent Russian Capitals, June 2017

Just want to say that our guide in St Petersburg was really outstanding. You really felt like someone was looking after you. Very observant - knowledgeable. We really enjoyed time spent with her.

Exploring Vibrant Moscow, June 2017

The experience was great!!! We had an excellent guide. The hotel was fabulous.

Thank you for your help !!! was an unforgettable trip.

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Visit Moscow Tours

Saint Petersburg - Karelia 9 days - 8 nights

Moscow - Saint Petersburg tour package 8 days/7 nights

Moscow - saint petersburg 5 days/4 nights.

Moscow - Saint Petersburg 6 days/5 nights

Sochi tour 8 days/7 nights

Altai tour package 11 days/10 nights

Murmansk 4 days/3 nights

Happy New Year tour package- best price 8 days/7 nights

Baikal tour package 7 days/6 nights

Christmas tour package- best price 5 days/4 nights

Moscow tour package 4 days/3 nights.

Special Winter Edition Tour 8 days/7 nights

Saint Peterburg tour package 4 days/3 nights

Moscow-Kazan-Saint Petersburg 9 days/8 nights

Moscow-Suzdal-Saint Petersburg 9 days/8 nights

Moscow-Saint Peterburg tour package 8 days/7 nights BEST DEAL (15th of MAY-22d of MAY only)

Moscow-sochi tour package 6 days/5 nights.

Moscow - Velikiy Novgorod - Saint Petersburg tour package 9 days/8 nights

Moscow-Saint Petersburg-Baikal lake 14 days/13 nights

Moscow-Saint Petersburg-Sochi tour package 10 days/9 nights

Moscow-Altai tour package 14 days/13 nights

Moscow-Murmansk-Saint Petersburg 11 days/10 nights

Saint Petersburg - Karelia 8 days/7 nights

Moscow tour package 5 days/4 nights including tank riding and Stalin Bunker visit

Moscow-Saint Petersburg tour package 7 days/6 nights including tank riding and Stalin Bunker visit

Magic Ice of Baikal Lake - 7 days / 6 nights

SPA tour package Grozny (Chechnya) 4 days - 3 nights

Hiking tour package Dagestan 5 days - 4 nights

Suzdal and Vladimir Tour

Moscow Kremlin Tour

River Cruise Tour

Driving Tour around Saint Petersburg

Peterhof Tour

Moscow Driving Tour

Moscow in 1 Day (Walking tour)

Welcome to visit moscow tours.

We provide authentic, informative and memorable tour packages and city tours, at very competitive prices. Visit Moscow Tours are available not only in Moscow, but also in other cities: Saint Petersburg, Kazan, Suzdal and Sergiev Posad.  We also organise customised individual programs tailored just for you.

Our guests come in large groups, small private groups, as couples or as single travellers. We take care of and treat our guests with respect in a friendly and warm family environment. We show people our beautiful cities with passion and deep knowledge of their history, culture and traditions.

Our guides are extremely hospitable, helpful and well-informed. They are simply the best because only by providing the best services can we make the world fall in love with Russia. And we are very happy when our guests say that they will definitely come back to Russia and that they will tell all their friends how great Russia is! That is what inspires us to put even more dedication and hard work into our tours, knowing that what we do is positive and meaningful.

Our classic tours include tours of Moscow and Saint Petersburg, two main Russian cities.

Moscow is a big and busy  megalopolis and Russia’s capital city, where more than 12 million people live and work. Our capital city is happening place; it is mysterious, elegant, luxurious, fashionable, clean and bright, with its unique legends, traditions and events. It is with great pride that we show the Red Square and the Kremlin, our Underground and Tretyakovskaya Gallery, among other stunning attractions.

Saint Petersburg is our second capital,  the second largest city in the Russian Federation. This wonderful city has a strong and lively aristocratic spirit, uniquely Russian royal architecture, magnificent museums and theatres. Saint Petersburg bears the royal heritage of Russia, which can be felt in its air, its streets, parks, monuments, museums and citizens.  In Saint Petersburg tours, we will take you to the Hermitage, Peter and Paul Fortress, Faberge Museum and Orthodox Cathedrals. We’re sure you will love it!

If you have a few more days to spare, venture into the dreamy Russian countryside in Suzdal or Sergiev Posad. Suzdal is a small town with a population of about ten thousand people, situated on less than 15 square kilometres. This tiny area is home to 53 historic cathedrals, five monasteries and a kremlin. Church domes are visible like mushrooms from anywhere and everywhere in the town like in a fairy tale. No wonder Suzdal is called the ‘Town Museum”.  It is definitely worth visiting!

Just try any of Visit Moscow Tours’ tour packages or any individual city tour, and we promise that you will want to come back to Russia again.  Russia is huge with countless amazing places to visit. There are so many unique experiences to be had and energies to be felt that one tour is definitely not enough to explore this vast land. It is also a very safe destination to travel, and we have a tradition of warm hospitality. Our people adore and take care of visitors as our own guests, and even if they do not know your language very well, they still try to be helpful and hospitable.

Our guides will show you the most interesting attractions and historical places, taking you on a journey to the past to enjoy stories of medieval times, the Romanov monarchy, the Soviet Era. And of course, we will show you the contemporary life of our country through authentic local experiences.

We look forward to meeting you soon!