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askST: What is the electronic SG Arrival Card and who has to submit it?

SINGAPORE - The Immigration and Checkpoints Authority (ICA) has encouraged returning Singaporeans, permanent residents and long-term pass holders who have been vaccinated overseas to upload their vaccination certificate to their electronic Health Declaration Card before arrival here.

This came just before Australia and Switzerland joined the list of countries on Singapore's Vaccinated Travel Lane scheme at 11.59pm on Sunday (Nov 7).

ICA said in a statement on Sunday that the declaration card is part of the electronic SG Arrival Card.

Q: What is the SG Arrival Card?

A: The SG Arrival Card is an electronic arrival card containing the personal information, trip details and health declaration of travellers seeking entry into Singapore.

It is not a visa into the Republic.

Q: Who should submit the SG Arrival Card?

A: All travellers seeking entry into Singapore should submit the SG Arrival Card, including Singapore citizens, permanent residents, long-term pass holders, those with in-principle approval (IPA) letters, and travellers under the Frequent Traveller Programme.

Those transiting or transferring through Singapore without seeking immigration clearance need not submit the SG Arrival Card.

Q: Why do I have to submit the health declaration card in the SG Arrival Card?

A: This requirement is part of ICA's border control measures in response to the Covid-19 pandemic.

Q: How do I submit the SG Arrival card?

A: Travellers can submit their SG Arrival Card online via ICA's Web portal or through the official SG Arrival Card mobile app. The app can be downloaded for free from the Apple App Store or Google Play store.

There are two different online forms on the website. One is for Singapore citizens, permanent residents and long-term pass holders - such as work pass, student pass and dependant's pass holders. The other is for other travellers, including IPA letter holders and those enrolled in the Frequent Traveller Programme.

Submission via ICA's website or the official app is free. ICA does not support or endorse services offered by commercial entities that provide assistance in submitting the SG Arrival Card for a fee.

Q: When should I submit the SG Arrival Card?

A: Travellers should submit their SG Arrival Card within three days prior to their arrival in Singapore. This is to avoid unnecessary delays during immigration clearance.

Q: Am I required to upload my Covid-19 digital vaccination certificate via the SG Arrival Card if I was vaccinated in Singapore?

A: Singapore residents and long-term pass holders vaccinated against Covid-19 in Singapore are not required to upload their vaccination certificate via the SG Arrival Card, as their vaccination record would have been automatically transmitted to ICA's immigration system.

They can use the automated lanes for immigration clearance upon arrival.

Q: Am I required to upload my Covid-19 digital vaccination certificate via the SG Arrival Card if I was vaccinated overseas?

A: Singapore residents and long-term pass holders vaccinated against Covid-19 overseas are not required to upload their vaccination certificate via the SG Arrival Card prior to returning to Singapore.

But they are encouraged to do so as it will enable their vaccination record to be reflected in the Ministry of Health's HealthHub or TraceTogether apps. It will also allow them to use the automated lanes upon arrival for faster immigration clearance.

They only need to scan or upload the QR code in their vaccination certificate if they choose to provide their vaccination record via the SG Arrival Card.

Singapore residents and long-term pass holders who do not upload their foreign digital vaccination certificate before their arrival can still present their vaccination certificates - whether physical or digital - to the authorities upon their arrival in Singapore.

But they will have to clear immigration at the manual counters.

Q: What happens if I don't submit the SG Arrival Card, or make a false health declaration?

A: Failure to complete or submit the SG Arrival Card, as well as providing false information in the card, is an offence under the Infectious Diseases Act.

First-time offenders may be jailed for up to six months, fined up to $10,000, or both.

Those who commit a subsequent offence may be jailed for up to a year, fined up to $20,000, or both.

Travellers should submit their SG Arrival Card again if there is any change in their health status prior to arrival in Singapore.

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Singapore Arrival Card: Requirements, Cost, and How to Fill Out

If you’re planning a trip to Singapore, it’s important to know about the Singapore arrival card. This card is a mandatory requirement for all foreign visitors entering Singapore. The card contains important information about the traveller and their visit, and is used by immigration officials to process entry into the country.

In this article, we’ll answer some of the most frequently asked questions about the Singapore arrival card. We’ll cover topics like who needs the card, how to fill it out, where to get it, and more. Whether you’re a first-time visitor or a seasoned traveller, this guide will help you understand everything you need to know about the Singapore arrival card.

Also see: What time is it in Singapore?

Do I need a Singapore arrival card?

If you are a foreign national planning to enter Singapore, you will need to complete a Singapore Arrival Card before you arrive in the country. This applies to all foreign visitors, including those who are transiting through Singapore.

The Singapore Arrival Card is an important document that helps the Singaporean authorities to keep track of who is entering the country and for what purpose. It also helps to ensure that visitors meet the necessary entry requirements and have the appropriate travel documents.

It is important to note that failure to complete the Singapore Arrival Card can result in delays at the airport and may even lead to denial of entry into Singapore.

How much does a Singapore arrival card cost?

Travellers to Singapore are required to complete an Arrival Card which is issued free of charge. The Arrival Card is a document that provides information about the traveller, including their personal details, travel itinerary and purpose of visit. It is a mandatory requirement for all travellers entering Singapore.

The Arrival Card can be obtained at the immigration counters upon arrival at the airport or can be downloaded from the Immigration and Checkpoints Authority (ICA) website. It is important to note that the Arrival Card must be completed and presented to the immigration officer upon arrival in Singapore.

While the Arrival Card is free of charge, failure to present a completed card may result in delays or denial of entry into Singapore. It is therefore important to ensure that the Arrival Card is completed accurately and presented to the immigration officer upon arrival at the airport.

In summary, the Singapore Arrival Card is issued free of charge and can be obtained at the airport or downloaded from the ICA website. It is a mandatory requirement for all travellers entering Singapore and failure to present a completed card may result in delays or denial of entry into the country.

What are the requirements to get a SG arrival card?

If you are planning to visit Singapore, you will need to complete a Singapore Arrival Card. The card is a mandatory requirement for all foreign visitors, including tourists and business travellers. Here are the requirements for getting a Singapore Arrival Card:

You must hold a valid passport with at least six months validity from the date of entry into Singapore.
You must have a confirmed onward or return ticket.
You must have a valid visa (if applicable) for entry into Singapore.
You must not be prohibited from entering Singapore under the country’s laws and regulations.

If you meet these requirements, you can easily obtain a Singapore Arrival Card. The card is available online and can be completed before your arrival in Singapore. Alternatively, you can obtain the card on arrival at the airport.

It is important to note that the Singapore Arrival Card is not a visa. If you require a visa to enter Singapore, you must apply for one separately .

Can I get a Singapore arrival card at the airport?

Yes, you can get a Singapore arrival card at the airport. All foreign visitors entering Singapore are required to complete an arrival card, which is available at the immigration checkpoints. These checkpoints are located at Changi Airport, Singapore Cruise Centre, and the Woodlands and Tuas checkpoints.

The arrival card is a simple form that requires basic information such as your name, passport number, flight details, and purpose of visit. You will also need to declare any items that you are bringing into Singapore, such as food, medication, or cash exceeding SGD 30,000.

It is recommended that you fill in the arrival card before you arrive in Singapore to save time at the immigration checkpoint. However, if you forget to do so, you can still obtain a card at the airport.

Once you have completed the arrival card, you will need to present it to the immigration officer along with your passport and any other supporting documents. The officer may ask you a few questions about your visit, so be prepared to answer truthfully and confidently.

Overall, getting a Singapore arrival card at the airport is a straightforward process that should not take too much time or effort. Just make sure to have all the necessary information and documents ready, and you should be able to breeze through immigration and start enjoying your stay in Singapore!

How to Fill Singapore Arrival Card?

When travelling to Singapore, all foreign visitors are required to fill out an Arrival Card before they can enter the country. The Arrival Card is a simple form that collects basic information about you and your trip. Here are the steps to fill out the Singapore Arrival Card:

Step 1: Obtain the Arrival Card

You can obtain the Arrival Card at the airport, onboard your flight, or online before your trip. If you choose to fill out the form online, you will need to print it out and present it at the immigration checkpoint upon arrival.

Step 2: Fill in Your Personal Information

The Arrival Card requires you to provide your personal information, such as your full name, passport number, nationality, and date of birth. You will also need to provide your flight details and the purpose of your visit to Singapore.

Step 3: Declare Your Goods

You will need to declare any goods that you are bringing into Singapore, including cash, valuables, and controlled items. Failure to declare your goods may result in fines or prosecution.

Step 4: Sign and Date the Form

After you have completed the form, sign and date it. Make sure that you have provided accurate and truthful information.

Step 5: Present the Arrival Card at Immigration

When you arrive at the immigration checkpoint, present your Arrival Card along with your passport to the immigration officer. The officer may ask you some questions about your trip, so be prepared to answer them truthfully.

By following these simple steps, you can fill out the Singapore Arrival Card quickly and easily, allowing you to enter the country without any delays or issues.

Should I Print SG Arrival Card?

When you arrive in Singapore, you will be required to fill out an arrival card. This card is used to collect information about your travel and stay in the country. While it is not mandatory to print the arrival card, it is highly recommended that you do so before arriving in Singapore.

Printing the card before your trip will save you time and hassle upon arrival. You can fill out the card at your convenience and avoid the long lines at the airport. Additionally, if you do not have a printed copy of the card, you may be required to fill it out by hand at the airport, which can be time-consuming and may cause delays.

You can easily print the SG arrival card from the official Immigration and Checkpoints Authority (ICA) website. The website provides a downloadable PDF version of the card that you can print and fill out. Make sure to print the card on an A4 size paper and use black ink to complete the form.

It is important to note that the SG arrival card is a legal document, and any false or incomplete information may result in denial of entry or other legal consequences. Therefore, it is important to fill out the card accurately and truthfully.

How long does it take to get SG Arrival Card?

Getting a Singapore Arrival Card is a straightforward process that does not take long. You can apply for it online and receive it within minutes. However, it is essential to apply for the card before your trip to Singapore to avoid any last-minute issues at the airport.

The online application process for the Singapore Arrival Card is quick and easy. You need to fill in your personal details, including your name, passport number, flight details, and travel itinerary. Once you submit the application, you will receive the Arrival Card via email.

It is important to note that the Singapore Arrival Card is not a visa. It is an electronic form that helps the Singapore Immigration and Checkpoints Authority (ICA) to keep track of visitors entering the country. Therefore, it is mandatory for all travellers to Singapore to have an Arrival Card, regardless of their nationality or purpose of travel.

If you have any issues receiving your SG Arrival Card online, you can contact the ICA helpline for assistance. The ICA helpline is available 24/7, and they will assist you in resolving any issues you may have with your application.

In conclusion, the process of getting a Singapore Arrival Card is quick and easy, and it does not take long. It is essential to apply for the card before your trip to Singapore to avoid any last-minute issues at the airport.

Do Australian citizens need visa for Singapore?

Australian citizens do not need a visa to enter Singapore for short-term visits of up to 90 days. However, they are required to obtain a Singapore Arrival Card, which is an electronic document that serves as an entry pass into Singapore.

The Singapore Arrival Card can be obtained online or upon arrival at the airport. It is recommended to apply for the card online before travelling to Singapore to avoid any delays at the airport.

It is important to note that Australian citizens must have a valid passport with at least 6 months validity remaining from the date of entry into Singapore. They may also be required to provide proof of sufficient funds and a return or onward ticket.

For longer stays or other purposes such as work or study, Australian citizens may need to apply for a visa or other permits. It is recommended to check with the Singaporean embassy or consulate in Australia for more information on visa requirements and application procedures.

How do I get an arrival card?

If you are travelling to Singapore, you will need to obtain an arrival card before you arrive. The arrival card is a mandatory document that all visitors must fill out before entering Singapore. The card is used to collect important information about visitors, such as their name, nationality, and purpose of travel.

You can obtain an SG arrival card in several ways . The easiest way to get an arrival card is to download it from the Immigration and Checkpoints Authority (ICA) website. The card is available in several languages, including English, Chinese, Malay, and Tamil. You can print out the card and fill it in before you arrive in Singapore.

If you are not able to download and print the arrival card, you can also obtain it at the airport. The arrival card is available at the immigration counters at all entry points into Singapore. You can fill out the card while you are waiting in line to clear immigration.

It is important to note that the arrival card is a mandatory document that must be filled out by all visitors to Singapore. Failure to do so may result in delays or even denial of entry into the country. Therefore, it is recommended that you obtain and fill out the arrival card before you arrive in Singapore to avoid any inconvenience.

What Documents are Required for Singapore Entry?

When travelling to Singapore, it is important to have the necessary documents to ensure a smooth entry into the country. Here are the documents required for Singapore entry:

A valid passport with at least six months validity beyond the date of departure from Singapore.
A completed Singapore Arrival Card.
A valid Singapore visa, if applicable.
Proof of onward or return travel.
Proof of sufficient funds to cover the cost of the stay in Singapore.

It is important to note that the requirements may vary depending on the traveller’s nationality and purpose of visit. It is recommended to check with the Singapore Immigration and Checkpoints Authority (ICA) or the nearest Singapore embassy or consulate for the most up-to-date information.

The Singapore Arrival Card is a mandatory document that must be completed by all travellers arriving in Singapore, regardless of nationality or purpose of visit. The card can be obtained on board the flight or at the immigration checkpoint upon arrival in Singapore.

Travellers who require a visa to enter Singapore must apply for one prior to their trip. The visa application process may vary depending on the traveller’s nationality and purpose of visit. It is recommended to apply for a visa well in advance of the planned travel dates to allow for sufficient processing time.

Travellers should also ensure that they have sufficient funds to cover the cost of their stay in Singapore. This may include accommodation, transportation, food, and other expenses. Proof of sufficient funds may be requested by immigration officials upon arrival in Singapore.

Overall, it is important to have all the necessary documents and information before travelling to Singapore to ensure a hassle-free entry into the country.

What documents do I need to travel Singapore?

When travelling to Singapore, there are certain documents that you need to carry with you. The following are the documents required for entry into Singapore:

A valid passport with at least six months validity from the date of entry into Singapore.
A valid Singapore visa, if applicable. Some countries are exempted from visa requirements for entry into Singapore for a short period of time.
A completed Singapore Arrival Card, which is issued to all foreign visitors upon arrival in Singapore.
A return or onward ticket.
Proof of sufficient funds to cover your stay in Singapore.

It is important to note that the requirements for entry into Singapore may vary depending on your country of origin, the purpose of your visit, and the duration of your stay. Therefore, it is advisable to check with the Singapore embassy or consulate in your country or visit the Immigration & Checkpoints Authority (ICA) website for the latest information on entry requirements.

Additionally, it is recommended that you keep all your travel documents, including your passport, visa, and Singapore Arrival Card, in a safe and secure place during your stay in Singapore.

What is the difference between Singapore visa and arrival card?

Many travellers often get confused between a Singapore visa and an arrival card. While both are required for entry into Singapore, they serve different purposes.

A Singapore visa is a document issued by the Singapore government that allows a foreigner to enter, stay, and exit Singapore for a specific period and purpose. It is obtained before travelling to Singapore and is usually valid for up to 90 days. A visa is required for citizens of some countries, while others are exempt.

An arrival card, on the other hand, is a document that all travellers must complete upon arrival in Singapore. It is a white card that is given to passengers on their flight or at the immigration checkpoint. The card contains personal information, travel details, and declarations about the purpose of the visit, among other things. It is used to collect data for immigration and customs purposes and is kept by the Singapore authorities upon departure.

While a visa and an arrival card are both required for entry into Singapore, they serve different purposes. A visa is a document that allows a foreigner to enter and stay in Singapore for a specific period and purpose, while an arrival card is used to collect data for immigration and customs purposes.

Singapore Arrival Card: Requirements, Cost, and How to Fill Out – Key Takeaways

In conclusion, the Singapore Arrival Card is an essential document that every traveler must have before entering Singapore. The card is easy to obtain and fill out, and the process can be completed online. To apply for the card, travelers need to have a passport that is less than six months old and is currently valid for travel, an email account, and proof of means of subsistence, if applicable. It is also important to note that travelers must have a transit or return ticket, or some form of onward travel arrangements.

The Singapore Arrival Card is an important document that serves as a record of the traveler’s entry into Singapore. It contains important information such as the traveler’s personal details, travel itinerary, and health status. It is important that travelers provide accurate and truthful information when filling out the card to avoid any issues with immigration.

Overall, the Singapore Arrival Card is a straightforward process that helps ensure a smooth and hassle-free entry into Singapore. By following the requirements and filling out the card correctly, travelers can enjoy their stay in this beautiful country without any complications.

Singapore Arrival Card: Requirements, Cost, and How to Fill Out – FAQs

1. what is the singapore arrival card.

The Singapore Arrival Card is a document that all travelers must fill out before entering Singapore. It contains important information such as the traveler’s personal details, travel itinerary, and health status.

2. Who needs to fill out the Singapore Arrival Card?

All travelers entering Singapore , including Singapore citizens and permanent residents, must fill out the Singapore Arrival Card.

3. How much does it cost to apply for the Singapore Arrival Card?

There is no cost to apply for the Singapore Arrival Card. The application process is free.

4. How do I apply for the Singapore Arrival Card?

The Singapore Arrival Card can be filled out online. Travelers need to have a passport that is less than six months old and is currently valid for travel, an email account, and proof of means of subsistence, if applicable.

5. When should I submit the Singapore Arrival Card?

Travelers should submit the Singapore Arrival Card within three (3) days prior to the date of arrival in Singapore. For example, travelers arriving in Singapore on 30 Jun 2020, can only submit their declaration from 28 Jun 2020 onwards.

6. What happens if I don’t fill out the Singapore Arrival Card?

Travelers who do not fill out the Singapore Arrival Card may be denied entry into Singapore. It is important to provide accurate and truthful information when filling out the card to avoid any issues with immigration.

7. How long is the Singapore Arrival Card valid for?

The Singapore Arrival Card is valid for 14 days from the date of submission.

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The following information are obtained from ICA, which is the authority responsible for visa matters. Please visit ICA’s website for detailed information on visa and entry requirements . Alternatively, you may email us at [email protected] f or enquiries on application of Singapore visa abroad. The visa application form is available free of charge at all Singapore overseas missions (except for non-resident High Commissioners/Ambassadors based in Singapore). You may also download the form here .

You may also wish to apply for a visa through a local contact in Singapore who is a Singapore citizen or a Permanent Resident in possession of a “SingPass” account. The visa application can be submitted online through your local contact in Singapore via the SAVE system at Singapore Immigration & Checkpoints Authority (ICA)’s website. If your application is approved, your local contact in Singapore can use the SAVE system to print a copy of your e-Visa for you.

Visa and Entry Requirements for Foreigners All visitors to Singapore must meet the following entry requirements:

Valid travel document (minimum validity of 6 months at the time of departure)
Confirmed onward or return tickets (if applicable)
Entry facilities, including visas, to the next destination;
Sufficient funds to maintain themselves during their stay in Singapore; and,
Visa for entry into Singapore (if applicable)
Yellow Fever Vaccination (if applicable)

Click here to check Entry Requirements for Foreigners (For Social Visit purposes only)

Enquiries or feedback to ICA can be submitted using the online feedback form at www.ica.gov.sg/feedbackform .

To keep updated on travel advisories while you travel, follow @MFAsgConsular on Twitter.

The Ministry of Foreign Affairs is a ministry of the Government of Singapore responsible for conducting and managing diplomatic relations between Singapore and other countries and regions.

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The Asian Traveller

Lakeisha Leo

SINGAPORE: With borders reopened and more people planning to travel, passport applications have surged.

Photos of snaking queues outside the Immigration and Checkpoints Authority (ICA) Building have surfaced on social media, alongside comments of people waiting for hours to collect their passports.

People queuing to check on the status of their application or requesting to expedite passport application of collection have also exacerbated the situation, said ICA.

The processing time as for May 11 for the renewal of Singaporean passports is at least six weeks , up from four weeks in early April.

More than 5,000 passports are currently issued daily, almost three times the number prior to the COVID-19 pandemic in 2019, said ICA on Jun 11.

From Jun 13, ICA will only accept walk-ins from passport applicants who have been notified to collect their passport, submit supporting documents, or re-submit photographs.

Appeals by those who need to travel urgently can only be made online .

If you are planning an overseas trip and your passport is expiring soon, here are some tips to ensure the renewal goes smoothly.

Q: When should I renew my passport?

You do not have to renew your passport if you are currently in Singapore and have no plans to travel for the next six months, said ICA.

"The Singapore passport is not a mandatory identity document and there is no penalty for not renewing passports which have expired," said the authority.

Singaporeans travelling overseas need to make sure their passport is valid for at least six months before departure.

According to ICA, you should apply for a passport online if it is your first time applying for one, your passport is running out of pages, if it has expired or is expiring in nine months or less.

Q: What do I need to renew my passport?

A passport-sized, digital, colour photo taken within the last three months is required for your passport application.

The photo must meet ICA's passport photo requirements, which are based on specifications by the International Standards Organisation (ISO) and the International Civil Aviation Organisation (ICAO).

Printed photos must be on a matte or semi-matte finish.

For photos uploaded via e-Services for online applications, the recommended dimension is 400 pixels by 514 pixels. They should be uploaded in jpg, jpeg or png format and have a file size of no more than 2MB, said ICA.

If you are taking a photo using your mobile phone, ICA recommends that you download and use mobile apps that are specifically designed to take photos for passport applications.

"These apps usually come with features that will help you take photographs in the required dimensions," said the authority on its website.

Some of these apps can be found on the Android Play Store or Apple App Store by searching "Singapore Passport", "Singapore IC" and "Photo".

"The photograph will be accepted if it complies with our photo guidelines," said ICA.

Selfie photos are also not recommended as the "result is usually not ideal" and will delay your application. ICA recommends that people applying for their passports should get someone to help take their photos.

Passport applications, with a S$70 fee, can be done online using ICA's e-service. You can also do it by post or by dropping the completed application form in the deposit box outside the ICA building.

Q: What are the photo requirements?

Under ICA's photo guidelines, photos must be taken with even brightness, with no shadows cast over your face.

It should be clear, in sharp focus and not pixelated. It should also not be flipped or distorted.

The photo background must be white, and your headgear or attire must be dark coloured against the background.

Your facial expression in the photos should be neutral, with your mouth closed. Your shoulders, hair and eyes must be fully visible.

Non-coloured contacts should be worn and spectacles must have clear lenses where the eyes are clearly visible. You should also ensure there is no red-eye in your photos.

Your eyes must be looking at the camera in your photos, with your facial features taken in full frontal view.

The photo should also not be altered or enhanced in any way, which includes the modification of facial features.

To avoid delays in processing your passport application, you should ensure your photo submitted meets the requirements, said ICA.

If not, you will have to resubmit a new photo and your application may be delayed, ICA said in response to CNA's queries. The authority will notify applicants via post or email if their photos are rejected.

Q: How long is the renewal process?

At the moment, you can expect a processing time of at least six weeks, due to overwhelming passport applications.

After submitting your application, you can check the status of your application via the MyICA mobile app or on the ICA website.

ICA said it could take even longer if there is a greater surge in the number of applications or if there are issues with the application, such as the photo submitted does not meet the requirements.

The processing time will also be longer if ICA requires additional information or clarification from the applicant.

Previously, Singaporeans who needed to travel urgently were allowed to produce supporting documents in person at the ICA Building for assessment on a case-by-case basis.

Processing time for passports now at least 6 weeks as ICA continues to deal with 'overwhelming' demand

'I have a backache now': People wait for hours to collect passports at ICA building

Q: when and where can i collect my passport.

You should collect your passport within three months of it being ready for collection. To do so, make an appointment online .

You are allowed to change or withdraw your appointment if you are unable to make it in time. ICA only allows a maximum of six changes to your appointment.

Your passport can be collected at post offices or at Level 2 of the ICA building.

ICA is encouraging people to collect their passports at post offices, instead of at the ICA building, as there are still many appointment slots available at post offices.

No additional collection fee is required and the post offices may offer wider operating hours, including weekends.

When collecting your passport, you will need to bring your digital or physical identification card (IC) and your current passport.

For applicants below 16 years old, they must come with the parent who submitted the application. They should bring the child's original birth certificate, current passport and the parent's digital or physical IC.

Passports not collected after three months will be cancelled and no refund of the passport fee will be given.

Q: What are some common mistakes?

ICA said many cases where applications take a longer processing time involve photos not meeting its requirements.

As the requirements are based on international specifications, ICA needs to ensure that Singapore passports comply with these specifications, so that they would be accepted by immigration authorities overseas.

Common problems with submitted photos include those with non-white backgrounds, flipped or laterally inverted images, or people using photos that are not current.

Additionally, photos with uneven backgrounds or shadows on the applicant's face, or reflection or glare on the applicant's spectacles may also be rejected.

These can create inconsistent patches on the facial image when it is laser engraved on the passport, said ICA.

"These issues, if left unchecked, may result in Singaporeans facing delays or even refusal of entry at immigration clearance overseas," the authority added.

This article was updated on Jun 13 to reflect the latest information from ICA.