travel expert jobs

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Careers at SSP

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We all make the difference.

We’ve been creating and running brands for over 60 years. We have hundreds of brands in our portfolio, which means we can respond to the specific needs of our customers as they travel around the world. We differentiate our brands between those we franchise and those we own. All our brands provide our customers on the move with great tasting food - but our colleagues are the ones who make the experience worth it for our customers. From the storefront to support office, our food travel experts use their skills to ensure the services we offer are right for the people who need them.

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Team member careers

As a team member you will be dealing with our customers first hand. You’re the face of SSP and you set the tone for our customers’ journey.  Our passion is providing tasty food to hungry people on the move, and as a team member you’ll work collaboratively with others who are preparing, cooking, managing, or serving customers. We’re creating a tasty, quick and friendly journey for our customers, but equally we are providing opportunities for our colleagues as they join us on our journey. Everyone’s journey will taste better after stepping into our store.

Support function careers

Support functions are the different departments within the business which work behind the scenes to assist our team members. These functions include Marketing, Accounting, People, Digital and Technology, Commercial, Purchasing and more.

TEAM MEMBER CAREERS.

Our team members all have one thing in common: our passion for getting tasty food to hungry people on the move. Whether you’re preparing, cooking, managing, or serving, everyone’s journey will taste better after stepping into your store.

SUPPORT FUNCTION CAREERS.

With over 550 brands worldwide, we need great people to keep everything going behind the scenes — it’s a complex task. Commercial, purchasing, marketing, finance and more, our Support teams work together to make SSP possible.

OUR BENEFITS.

Testimonials..

Our team members all have one thing in common: our passion for getting tasty food to hungry people on the move. Whether you’re preparing, cooking, managing, or serving, everyone’s journey will taste better after stepping into your store.

Name Surname

With over 550 brands worldwide, we need great people to keep everything going behind the scenes — it’s a complex task. Commercial, purchasing, marketing, finance and more, our Support teams work together to make SSP possible.

Ready to start your journey, it ’s time you joined our team., i t’s time you joined our team..

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Total Unique Visitors Per Quarter

Cumulative App Downloads

Quarterly Customer Transactions

Unique customers till date

Unique Customers Till Date

We're looking for fearless explorers

We’re looking for creative hustlers who are as customer-obsessed as we are. Our ideal “Tripper” is always looking for innovative ways to relentlessly improve travel experience, is passionate about building loyalty amongst our existing user base, and is excited to build products and services that will bring the next million users to the platform.

With zeal to decode customer behavior & market trends, we built an automated self – learning system which captures and refreshes hotels prices in near real-time.

We take pride in having built Myra, which is multi channel, multi contextual conversational platform backed by aggressive NLP efforts to give users a human like chat experience.

Our HotStore platform can process contents from multiple suppliers and aggregates hotel content on MakeMyTrip. HotStore feeds from the data pipeline called ContentBus, which is responsible for consuming data from multiple suppliers.

Our Insights Engine is a platform used to aggregate data in realtime basis that leverages multiple open source technologies to generate user/product insights through a config-driven platform.

Founder & Chairman

Deep Kalra is the Founder & Chairman for MakeMyTrip & Goibibo

Rajesh Magow

Co-Founder & Group CEO

Rajesh Magow is the Co-founder and Group CEO for MakeMyTrip & Goibibo

Yuvaraj Srivastava

Group Chief Human Resource Officer

Yuvaraj Srivastava is the Group Chief Human Resource Officer heading HR, Administration and CSR Functions

Mohit Kabra

Group Chief Financial Officer

Mohit Kabra is the Group Chief Financial Officer heading Finance and Legal Functions

Abhishek Logani

Chief Business Officer – Hotels

Abhishek Logani is the Chief Business Officer for Hotels

Saujanya Shrivastava

Chief Operating Officer - Flights, Holidays & Gulf

Saujanya Shrivastava leads Flights, Holidays, Gulf & B2B businesses

Sanjay Mohan

Group Chief Technology Officer

Sanjay Mohan is the Group Chief Technology Officer heading the Technology & Design functions, and Product for Payments and TripMoney

Raj Rishi Singh

Chief Marketing Officer and Chief Business Officer – Corporate

Raj Rishi Singh is the Chief Marketing Officer and Chief Business Officer for Corporate

Parikshit Choudhury

Chief Business Officer – Alternate Accommodation & Customer Contact Group

Parikshit Choudhury is the Chief Business Officer for Alternate Accommodation & Customer Contact Group

Ankit Khanna

Chief Product Officer - Hotel, Growth & Emerging Businesses

Ankit Khanna is the Chief Product Officer for Hotels, Growth & Emerging Businesses

Learn from experts

MakeMyTrip focusses on its employees as much as it focusses on its customers. As a part of the company, you get unrestricted access to some of the most brilliant minds in the business. Our leadership team represents the incredible journey MMT has been on, and you can find endless opportunities to learn from their unparalleled experience and expertise.

Join an amazing team

Stay constantly inspired by working alongside creative, collaborative and passionate colleagues.

Sriram Janakiraman

Director – Product Management

Sriram leads Product for Alternate Accommodation

Harkirat Singh

Vice President – Product Management

Harkirat leads Product for Holidays

Varun Arora

Vice President - Product Management

Varun leads Product for Hotel Supply

Sambit Sarangi

Senior Vice President - Technology

Sambit leads engineering delivery for Ground Transport and B2B teams.

Narasimha Medeme

Vice President - Data Science

Narasimha leads the Data Science charter at MMT

Gaurav Gujral

Vice President – Sales

Gaurav leads offline sales for Holidays via our Franchise network & the Holiday Experts team

Jyoti Triyar

Senior Engineering Manager

Jyoti is a part of Growth & Common Platforms engineering team

Vijay Vittal

Vice President – Revenue Management

Vijay Vittal is responsible for Domestic Hotels Revenue

Satish Mani

Chief Technology Officer - Flights

Satish leads engineering delivery for Flights SBU

Jaipal Deswal

Senior Vice President – Technology Operations

Jaipal leads engineering delivery for Payments, GCC, DevOps, NOC, DBA & DC Admins

Barath Thangaraj

Vice President - Technology Development

Barath leads engineering delivery for Growth & Common Platforms

Nikita Zutshi

Senior Vice President – Human Resources

Nikita leads HR for all Business functions along with Campus & Employer Branding

Saurabh Kalra

Saurabh leads HR for Technology, Design, GCC & Flights, Compensation & Benefits and Shared Services

Aakanksha Lath

Director - Human Resources

Aakanksha leads the Organisational Effectiveness agenda for MMT

Piyush Kumar

Vice President – Technology Development

Piyush leads the Data Engineering charter at MMT

Venkatesh Bhardwaj

CTO - Customer Experience

Venkatesh leads engineering delivery for Post Sales, Customer Experience & Holidays

Amlesh Kumar Sinha

Amlesh leads engineering delivery for TripMoney & Common Frontend

Nidhi Kathuria

Director - Revenue & Growth

Nidhi is responsible for financial planning & analysis and Mergers & acquisitions

Vice President – Content & Internal Agency

Juhi leads Content, Design & Social

Winners of 2020

Winners of 2021

Winners of 2022

Build with technology that works for you

At MMT, you will have the chance to use best-in-class technology to build game-changing products and solutions.

The “My” in MakeMyTrip

Engineering

Recommendation Algorithm

Hotel Price Recommendation

Cronus-Platform: Powered By Akka

Monitoring Large Scale E-commerce Websites

Data Engineering

Deployment Strategies at scale

Machine learning and big data.

Data Science

DataShark Framework Deep-Dive

Personalised App Experience @MakeMyTrip!

Product Management

Backbone of Data Products @ MMT !

BoulderDB: MakeMyTrip’s

Data Capture Layer @ MakeMyTrip

Five (avoidable) design mistakes startups make

Typographic resources for UX Designers

XL Design Challenges in Small Formats

Mobile Application Analytics

Engineering & Data Science

Backend Development Process at MakeMyTrip

Money latest: The 'German classic' that's a healthier and cheaper alternative to crisps

Crisps are on the menu as we see where you can make healthier choices for the best value. Elsewhere, the boss of Sainsbury's has insisted customers like self-checkouts - do you agree? Leave your thoughts in the box below.

Friday 26 April 2024 19:45, UK

• New research reveals cost of having children
• Sainsbury's boss insists customers like self-checkouts
• FTSE 100 hits another record high
• Halifax hikes mortgage rates - as entire market moves upwards

Essential reads

• Do smart meters actually save you money?
• How to buy the least unhealthy crisps
• The world of dark tourism - what is it, is it ethical and where can you go?
• Money Problem : I have a mortgage offer - will it change now rates are rising?
• Savings Guide : Why locking into fixed-rate bond could be wise move
• Cheap Eats : Michelin chef's secret lasagne tip - and expensive ingredient you shouldn't use

Ask a question or make a comment

The family home where Captain Sir Tom Moore walked 100 laps to raise nearly £40m for the NHS during the first COVID lockdown is up for sale for £2.25m.

The Grade II-listed Old Rectory is described as a "magnificent seven-bedroom property" by estate agents Fine & Country.

In a video tour of the house, a sculpture of Captain Tom with his walking frame can be seen in the hallway, while a photo of the fundraising hero being knighted by the Queen is on a wall in the separate coach house building.

Introducing the property, an estate agent says in the tour video: "I'm sure you'll recognise this iconic and very famous driveway behind me as it was home to the late Captain Sir Tom Moore who walked 100 laps of his garden, raising over £37m for NHS charities."

It comes less than three months after the demolition of an unauthorised spa pool block in the grounds of the property in Marston Moretaine, Bedfordshire.

Speaking at an appeal hearing over that spa, Scott Stemp, representing Captain Tom's daughter Hannah Ingram-Moore and her husband, said the foundation named after the fundraising hero "is to be closed down" following a Charity Commission probe launched amid concerns about its management.

For the full story, click here ...

"Status symbol" pets are being given up by owners who get scared as they grow up, an animal charity has said, with the cost of living possibly paying a part in a rise in separations.

The Exotic Pet Refuge, which homes parrots, monkeys, snakes and alligators among others, says it receives referrals across the country, including from zoos and the RSPCA.

"They're a status symbol. People will say, 'OK, I'll have an alligator or a 10ft boa constrictor'," co-owner Pam Mansfield told the BBC.

"But when the animal gets big, they will get too frightened to handle them, and then the pet has to go."

She added people who want to get rid of the pets sometimes call zoos for help, which then call on her charity.

In some cases, owners don't have licences to own dangerous animals, she says, blaming a "lack of understanding" for what she says is a rise in the number of exotic animals needing to be rehomed.

She says people "just don't have the space" for some snakes, for example, with some growing to as much as 12ft and needing their own room.

The cost of living crisis has also forced owners to give their pets away, she says.

Her charity has also been affected by those increased costs, with the electricity bill rising to £10,000 a month at their highest, to fund things like heated pools for alligators.

Private car parks are accused of "confusing drivers" after introducing a new code of conduct - despite "doing all they can" to prevent an official government version.

The code of practice launched by two industry bodies - British Parking Association and the International Parking Community - includes a ten-minute grace period for motorists to leave a car park after the parking period they paid for ends.

It also features requirements for consistent signage, a single set of rules for operators on private land and an "appeals charter".

Private parking businesses have been accused of using misleading and confusing signs, aggressive debt collection and unreasonable fees.

That comes after a government-backed code of conduct was withdrawn in June 2022, after a legal challenges by parking companies.

RAC head of policy Simon Williams said: "We're flabbergasted that the BPA and the IPC have suddenly announced plans to introduce their own private parking code after doing all they can over the last five years to prevent the official government code created by an act of Parliament coming into force.

"While there are clearly some positive elements to what the private parking industry is proposing, it conveniently avoids some of the biggest issues around caps on penalty charges and debt recovery fees which badly need to be addressed to prevent drivers being taken advantage of."

BPA chief executive Andrew Pester said: "This is a crucial milestone as we work closely with government, consumer bodies and others to deliver fairer and more consistent parking standards for motorists."

IPC chief executive Will Hurley said: "The single code will benefit all compliant motorists and will present clear consequences for those who decide to break the rules."

Sky News has learnt the owner of Superdry's flagship store is weighing up a legal challenge to a rescue plan launched by the struggling fashion retailer.

M&G, the London-listed asset manager, has engaged lawyers from Hogan Lovells to scrutinise the restructuring plan.

The move by M&G, which owns the fashion retailer's 32,000 square foot Oxford Street store, will not necessarily result in a formal legal challenge - but sources say it's possible.

Read City editor Mark Kleinman 's story here...

NatWest says its mortgage lending nearly halved at the start of the year as it retreated from parts of the market when competition among lenders stepped up.

New mortgage lending totalled £5.2bn in the first three months of 2024, the banking group has revealed, down from £9.9bn the previous year.

The group, which includes Royal Bank of Scotland and Coutts, also reported an operating pre-tax profit of £1.3bn for the first quarter, down 27% from £1.8bn the previous year.

An unexplained flow of British luxury cars into states neighbouring Russia continued into February, new data shows.

About £26m worth of British cars were exported to Azerbaijan, making the former Soviet country the 17th biggest destination for UK cars - bigger than long-established export markets such as Ireland, Portugal and Qatar.

Azerbaijan's ascent has coincided almost to the month with the imposition of sanctions on the export of cars to Russia.

Read the rest of economics and data editor Ed Conway 's analysis here...

Rishi Sunak has hailed the arrival of pay day with a reminder his government's additional National Insurance tax cut kicks in this month for the first time.

At last month's budget, the chancellor announced NI will be cut by a further 2p - so some workers will pay 8% of their earnings instead of the 12% if was before autumn.

The prime minister has repeated his claim this will be worth £900 for someone on the average UK salary.

While this additional cut - on top of the previous 2p cut in January - does equate to £900 for those on average full-time earnings of £35,000, there are two key issues with Mr Sunak's claim:

• Once the effect of all income tax changes since 2021 are taken into account, the Institute for Fiscal Studies reports an average earner will benefit from a tax cut of £340 - far less than £900;
• Moreover, anyone earning less than £26,000 or between £55,000-£131,000 will ultimately be worse off.

In short, this is because NI cuts are more than offset by other tax rises.

We explain below how this is the case...

Tax thresholds

This is partly down to tax thresholds - the amount you are allowed to earn before you start paying tax (and national insurance) and before you start paying the higher rate of tax - will remain frozen. 

This means people end up paying more tax than they otherwise would, when their pay rises with inflation but the thresholds don't keep up. 

This phenomenon is known as "fiscal drag" and it's often called a stealth tax because it's not as noticeable immediately in your pay packet.

That low threshold of £12,570 has been in place since April 2021. 

The Office for Budget Responsibility says if it had increased with inflation it would be set at £15,220 for 2024/25.

If that were the case, workers could earn an extra £2,650 tax-free each year.

Less give, more take

Sky News analysis shows someone on £16,000 a year will pay £607 more in total - equivalent to more than three months of average household spending on food. 

Their income level means national insurance savings are limited but they are paying 20% in income tax on an additional £2,650 of earnings.

In its analysis , the IFS states: "In aggregate the NICs cuts just serve to give back a portion of the money that is being taken away through other income tax and NICs changes - in particular, multi-year freezes to tax thresholds at a time of high inflation."

Overall, according to the institute, for every £1 given back to workers by the National Insurance cuts, £1.30 will have been taken away due to threshold changes between 2021 and 2024.

This rises to £1.90 in 2027.

The UK could face a shortage of cava due to a drought in the sparkling wine's Spanish heartlands.

The Penedes area of Catalonia is dealing with its worst drought on record, with vineyards across the region so parched the roots of 30-year-old vines have died.

It's left shrivelled red and green grapes languishing under intense sun, fuelled by fossil-fuel driven climate change.

Cava is an increasingly popular drink in the UK, with 17.8 million bottles sold in 2023 - an increase of 5% from the previous year, when Britons stocked up on 16.8 million bottles, according to the Cava Regulatory Board.

That makes the UK the fourth-biggest buyer, behind only the US, Belgium and Germany.

Workforce slashed

The problems have been compounded after Catalonia-based cava producer Freixenet announced it will temporarily lay off 615 workers, almost 80% of its workforce.

Under Spanish law, companies facing exceptional circumstances can lay off staff or reduce working hours.

This measure is expected to take effect from May and it is not known how long it will last.

Price rises

One industry source told retail publication The Grocer  that cava shortages would push up prices "certainly for next year" if there isn't enough supply.

This could last for years if the drought persists, they added.

Consumer expert Helen Dewdney told MailOnline the staff cuts at Freixenet can only mean one thing - price rises.

However, she added, supermarkets say they are not experiencing any issues right now.

Parents are being hammered by rising childcare costs, according to a new study that suggests they may spend more than £160,000 raising their child to the age of 18.

Research by Hargreaves Lansdown has found that parents with children pay £6,969 a year more than couples without.

Over 18 years and assuming an annual inflation rate of 3%, that amounts to a whopping £163,175, the investment platform said.

Its study also found that parents were less likely to have money left at the end of the month.

Single parents carry the biggest burden, with the research suggesting they have just £85 left on average compared to £365 for couples with children.

Hargreaves Lansdown also found just 23% of single parents reported having enough emergency savings to cover at least three months' worth of essential expenses, compared to 63% of couples with children.

Parents are also at a slight disadvantage when it comes to pensions, the research found, with only 43% of couples with children on track for a moderate retirement income, compared to 47% without. Only 17% of single parents have a decent projected pension fund.

Sarah Coles, head of personal finance at the firm, said "having children is one of the most expensive decisions a person can make".

She adds that as a result of having a child, "financial resilience suffers across the board", and added: "For single parents, life is even tougher, and they face far lower resilience on almost every measure.

"It means we need all the help we can get."

By Daniel Binns, business reporter

One of the top stories shaking up the markets this morning is that UK-based mining company Anglo American has rejected a major $38.8bn (£31bn) takeover bid.

Details of the attempted buyout by Australian rival BHP emerged yesterday  - sending Anglo American shares soaring.

The deal would have created the world's biggest copper mining company - with the news coming as the price of the metal hit record highs this week.

However, Anglo American has now dismissed the proposal as "opportunistic" and said BHP had undervalued the company.

Anglo's shares are slightly down by 0.8% this morning - suggesting investors may not have given up hopes that a deal could eventually be agreed.

However, overall the FTSE 100 is up around 0.4% this morning, buoyed by strong reported earnings from US tech giants Microsoft and Google owner Alphabet.

It's helped the index, of the London Stock Exchange's 100 most valuable companies, hit yet another intraday (during the day) record of 8,136 points this morning.

The winning streak comes after a week of all-time highs on the index - including a record close of 8,078 points yesterday. The score is based on a calculation of the total value of the shares on the index.

Among the companies doing well this morning is NatWest - despite the bank reporting a fall in pre-tax profits of nearly 28% for the first quarter of the year.

Shares in the lender are up more than 3% after its results were better than expected by analysts.

On the currency markets, £1 buys $1.25 US or €1.16, almost on a par with yesterday.

Meanwhile, the price of a barrel of Brent crude oil has crept up slightly to $89 (£71).

Self-checkouts - they're like marmite, people seem to either love them or hate them.

But the boss of Sainsbury's has claimed that his customers do  enjoy using self-checkouts, despite criticism that that machines don't always provide the convenience promised.

Simon Roberts told The Telegraph that there are more of them in Sainsbury's stores "than a number of years ago" as shoppers like the "speedy checkout".

But despite this, he said there won't be a time when they'll replace cashiers completely.

"Over the last year, where we've put more self-checkouts in, we're always making sure that the traditional kind of belted checkout is there," he said.

His comments come after northern supermarket Booths ditched self-checkouts at all but two of its sites after customer feedback. 

Walmart and Costco in the US have also scaled back on the systems.

Let us know in the comments - do you love or hate self-checkouts?

We've all heard consumer advice that's repeated so often it almost becomes cliché. So, every Friday the Money team will get to the bottom of a different "fact" and decide whether it's a myth or must.

This week it is...

'Smart meters save you money'

For this one, we've enlisted the help of Dr Steve Buckley, also known as the Energy Doctor and head of data science at Loop...

So do smart meters help you save? 

"The short answer is both yes and no," Steve says.

"Installing a smart meter by itself won't magically reduce your energy consumption. But, by giving you easy access to your energy usage data, smart meters pave the way for savings that you couldn't achieve otherwise."

Before smart meters, most households only found out how much energy they had used when the bill arrived. 

By that stage it's too late to address wasteful usage, leading to what's known as "bill shock". 

"With a smart meter, you can see your usage and costs in real-time through an in-home display or an app provided by your supplier," Steve says. 

"This immediate feedback encourages you to use less energy. If you measure it, you can control it."

In 2022, the Department for Energy Security and Net Zero found that homes with smart meters used about 3.4% less electricity and 3% less gas. 

"This might not seem like a lot, but it adds up to a saving of over £50 per household annually," Steve says.  

If all homes in the UK made similar cuts, that would amount to savings of around £1.5bn and a potential reduction in CO2 emissions by about 2.7m tonnes each year. 

"Good for individual households but also great for the planet," Steve says. 

Smart meters are often installed at no extra cost to the consumer - it's effectively free data for households. 

Limitations

Smart meters are more or less what you make of them - a simple, free tool that allows you to see headline figures. 

However, "without detailed analysis, it's tough to identify and eliminate" where you could be wasting money, Steve says. 

Apps like Utrack, Loop and Hugo Energy can help you work out where you might be losing money by offering a more detailed breakdown if connected to your smart meter. 

Those tools are often free, but you may need to register your card details as proof of address. 

The tools give a number of useful insights, including looking at consumption in other households of similar size or monitoring where chunks of your money are going, such as to a faulty boiler or the "phantom load" (energy wasted by devices left on unnecessarily).

Myth or must?

Although smart meters alone don't reduce energy bills, they are a vital tool to help energy efficiency and cost savings. 

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