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The 10 Best Group Travel Tour Companies for 2023

Caroline Morse Teel

Caroline Morse Teel is the Managing Editor for SmarterTravel Media. Follow her adventures around the world on Instagram @TravelWithCaroline.

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For those truly epic, once-in-a-lifetime destinations, you want to leave your itinerary to the experts. Whether your dream is to see the Big Five on an African Safari, trek tall mountains, explore European cities, or something even wilder, a group tour is the easiest way to do it.

However, picking the wrong group tour company is the quickest way to ruin your trip. Make sure you choose a tour company that aligns with your goals and travel styles. Do you want an intimate group tour or do you prefer to make lots of new friends in a big group? Does the price line up with what you like (luxury vs. budget)? Is the itinerary going to all the places you want to see? 

We’ve done the research and found the very best group travel tour companies for 2023 for every type of traveler.

Best Overall Group Travel: Exodus Travels

With trips on every continent, Exodus Travels covers anywhere on this planet that you could possibly want to go, from popular destinations like the Amalfi Coast to well off-the-beaten path adventures like Tajikistan. This award-winning group travel company boasts thousands of repeat customers who sign up for trips year after year (97% of past participants would recommend Exodus Travels to a friend). 

These small group tours operate with only around 12-16 people, and always feature experienced local leaders who can give you a unique insight into your destination. Exodus Travels caters to any type of travel style, including trips broken down by type of activity (think walking, cycling, multi-adventure, winter, or cultural) as well as type of traveler (family, age group, etc.). There are curated collections (coastal, “away from it all”, European wilderness, and trips of a lifetime) to inspire you, as well as self-guided options for when you want all the benefits of a group tour planner without the actual group. Looking for that special safari? Exodus Travels just partners with the African Wildlife Foundation to create carefully curated luxury adventures that go above and beyond the standard safari. 

Exodus Travels tours work for almost any budget, with options that range from affordable to premium. 

Top Trip: Explore under-the-radar Europe by foot on Exodus Travels’ Lakes & Mountains of Slovenia walking tour .

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Best Adventure Group Travel: World Expeditions

World Expeditions has been taking adventurous travelers to remote locations all over the world ever since its first group trek through Nepal in 1975. Today, World Expeditions offers active itineraries on every continent. Intrepid travelers can opt for trips themed around mountaineering, rafting, cycling, hiking, and more. 

World Expeditions aims to leave communities and places where they operate tours better than they found them. Trips are created using the company’s Thoughtful Travel Charter as a guideline, which emphasizes respect for the environment, sustainability, having a positive impact on local communities, protecting wildlife, and more. 

World Expeditions’ trips are capped at just 16 people to provide a good experience for participants, and there are no single supplements for solo travelers willing to share a room with someone of the same gender. 

Top Trip: Summit Africa’s tallest mountain on a fully-supported trek up Kilimanjaro on World Expeditions’ eight day trip up the beautiful Lemosho Route . 

Best Budget Group Travel: G Adventures 

For travelers on a budget, G Adventures offers cheap group tours that make dream destinations accessible to nearly anyone. (Think: sailing the Galapagos for just $1,124 , criss-crossing India’s Golden Triangle for $559 , or spending 8 days in Bali for less than $800.)

G Adventures is one of the best tour companies for solo travelers as well, as most trips don’t have a single-supplement. You can choose to share a room with another G Adventures solo traveler, or pay extra to have your own space.

G Adventures keeps costs down by opting for cheaper hotels and local meals, and making certain activities optional (for an additional cost). Pick your travel style—options range from “basic” to more luxe tours run in partnership with National Geographic. Family tours, local living tours (featuring homestays), and wellness-focused tours are also available. 

Top Trip: G Adventures’ China Express trip is a great way to see the highlights of China if you’re short on both time and budget. 

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Best Educational Group Tours: EF Go Ahead Tours

When you really want to learn about a destination, consider a group trip with EF Go Ahead Tours . EF is the world’s largest private education company, and the Go Ahead Tours arm capitalizes on the company’s relationships with local educators, historians, and tour guides to create group trips that take you deep into a destination. 

These small group tours generally cap at 38 travelers, and feature unique educational experiences. For a bucket list trip, EF Go Ahead Tour’s special event tours are particularly enticing, as they offer behind-the-scenes access to tough-to-plan trips like Oktoberfest in Munich or Cherry Blossom season in Japan. 

Intimidated by solo travel? EF Go Ahead Tours is a great option for solo travelers, since it offers designated trips for solo travelers , where everyone is traveling alone, making it less intimidating.  

Top Trip: Bring the tastes of Italy home with you on EF Go Ahead Tours’ Food & Wine: Piedmont & Tuscany tour (operated in partnership with America’s Test Kitchen), where you’ll learn how to make local dishes. 

Best Responsible Group Travel: Intrepid Travel

Looking for a responsible group travel operator that focuses on bettering the communities and destinations they visit? Intrepid Travel is the world’s largest travel B Corporation, a certification for companies doing good. 

Intrepid Travel’s tours focus on sustainability, diversity, inclusion, and sustaining communities. The company has its own charity, The Intrepid Foundation , which has donated over 7 million dollars to over 130 community organizations. 

Intrepid Travel’s small group tours attract a wide range of travelers, but they are especially great for younger travelers, as they have a large number of trips designed for people aged 18-29 . (Other trips, including family-focused trips, are geared toward any age.)

Top Trip: Experience unforgettable wildlife encounters on Intrepid Travel’s Premium Uganda & Rwanda trip which includes time with the mountain gorillas of Uganda’s Bwindi Impenetrable Forest. 

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Best Private Group Travel: Kensington Tours

Whether your group consists of just two people or involves taking the entire extended family, Kensington Tours will take all the hassle of planning out of the equation. This private group operator creates personalized trips and itineraries tailored to your preferences, while their experts handle all the logistics and bookings. 

Plans are entirely flexible, and can even be changed while on the trip on a whim. Need some inspiration? Browse Kensington Tours’ travel ideas , to get some ideas for your next adventure. 

Top Trip: Sail around the stunning shores of Croatia and the Dalmation Islands on a private luxury catamaran on Kensington Tours’ fully customizable tour . 

Best Polar Group Travel: Chimu Adventures

Whether you’re headed north to the Artic or south to Antarctica, Chimu Adventures has the perfect polar group trip for you. Chimu Adventures has some of the most variety for polar trips, with options to fly, cruise, or a combination of both to get to your destination.

For an ultra-unique Antarctica trip, Chimu Adventures offers cruises departing from Australia or New Zealand (most Antarctica trips depart from Argentina). Can’t stay long? Book one of Chimu Adventures’ scenic flights to Antarctica , which fly as far as the south pole in one spectacular 16-hour day.

Chimu Adventures is one of the cheapest group trips to Antarctica, with rates starting under $5,000.

Top Trip: If you’re pressed for time (or simply don’t have the stomach for the Drake Passage), Chimu Adventures’ Antarctica Fly Cruise will get you to the ends of the earth quickly and smoothly.

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Best Group Tours for Solo Travelers: For the Love of Travel

Group tours can be a great way to meet new people, but they can sometimes skew on the older age range. If you’re between 25-39 and a solo traveler looking to meet new people, you’ll love For the Love of Travel . All participants on the trips are between 25-39, and according to the company, 80 percent are solo travelers—so you’ll make friends fast. Hoping to meet someone who will be more than just a friend on your next trip? Trips include a balanced number of “gal and guy spots” to ensure an even balance of genders within groups (and of course, non-binary genders are always welcome). 

For the Love of Travel offers weeklong (or longer) international trips as well as shorter weekender trips to nearby destinations like Mexico or Denver—perfect for people without a lot of vacation time.

Top Trip: Sleep in a glass igloo under the Northern Lights, go sledding with huskies, and warm up in traditional saunas on For the Love of Travel’s Lapland tour , already booking dates for 2024.

Best Biking Tours Group Travel: DuVine Cycling

Biking through the rolling hills of Italy or across the mountain roads of Chile sounds like a dream, but the logistics seem daunting (especially if you don’t want to haul all your own stuff from point-to-point). Enter: DuVine Cycling , a luxury small group tour company that specializes in bike trips. 

With trips across Europe, Latin America, Africa, Asia, and the United States, DuVine Cycling is a cyclist’s dream. Choose from all-biking trips or mix things up with a cycle and sail bike tour or a multi-sport adventure —no matter what, everything is included, from luxury boutique accommodations to top-quality name brand bikes. 

Top Trip: DuVine’s Holland Bike Tour promises “tulips, windmills, beer, and cheese”—what more could you need?

Best Luxury Group Travel: Abercrombie & Kent

Abercrombie & Kent has been delighting discerning travelers since 1962. Today, they take travelers on unforgettable adventures across over 100 different countries and all seven continents. Although Abercrombie & Kent’s trips are pricey, they encompass once-in-a-lifetime experiences like private jet tours around the world or luxury chartered cruises .

There are trips designed for solo travelers and families , and the small group journeys max out at around 14-18 guests.

Top Trip: Swim with whale sharks in the Philippines, feed proboscis monkeys in Malaysia, and photograph wild tigers in India on Abercrombie & Kent’s Wildlife Safari: Around the World by Private Jet trip , already booking dates into 2024.

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• World's Best

The 15 Best Tour Operators in 2022

These are the companies Travel + Leisure readers trust to provide them with travel expertise and memorable experiences.

Note: If you’re looking for our most recent recommendations, check out the 2023 list of our favorite tour operators .

When it comes to an itinerary, Travel + Leisure readers want more than a string of photo opportunities — and the right tour operator makes all the difference in creating a trip of a lifetime versus one that simply checks off a list of sights. This year, our readers were especially drawn to companies that utilize local expertise and experience to thoughtfully design trips that will entertain as well as inspire.

Every year for our World's Best Awards survey , T+L asks readers to weigh in on travel experiences around the globe — to share their opinions on the top hotels, resorts, cities, islands, cruise ships, spas, airlines, and more. Readers rated tour operators and safari outfitters based on their staff and guides, itineraries and destinations, activities, accommodations, food, and overall value.

The top picks were noted for their deep knowledge of destinations and guides who "go the extra mile." One reader who has been traveling for more than five decades said a trip with Classic Journeys (No. 2) was the "very best" they had experienced. Others noted attention to pandemic safety details, while one who went to Norway was charmed by a "wonderful surprise dinner in Bergen out on the water that was fantastic."

Tour operators that seamlessly navigated the logistics of a trip also came out on top. Quasar Expeditions (No. 9) was noted "for really planning out every detail" so that "all you have to do is show up and have a great time." Meanwhile, of TCS World Travel (No. 10), a guest said: "You never lift a finger and just spend your time actually exploring the destination." They even added that they "learned so much" along the way.

Among the five companies on this year's list that weren't on last year's were two women-only tour operators that cater to travelers of all ages. AdventureWomen (No. 14) has multiday tours designed by women from Bhutan to Yellowstone National Park, while Explorer Chick (No. 15) has everything from day trips — like glassblowing in Baltimore and cave rappelling in St. Louis — to full itineraries in Machu Picchu and the Galápagos. One reader said her Everest Base Camp trip with AdventureWomen was filled with "like-minded women" who "bonded so well," while another said she felt it was a "safe tour group for women."

No matter which tour they chose, readers were most taken by the people they met along the way, as one said of Trek Travel (No. 13): "By the end of the trip, a group of strangers felt like longtime friends." Find out which other companies round out the list of the best tour operators below.

1. DuVine Cycling + Adventure Co.

A tour with DuVine goes far beyond just riding a bike — it's a way to really see the character of a destination. Case in point: even those who say they're not necessarily cycling fans have been converted. That's part of what helped the tour operator — which runs trips in Europe, the U.S., Latin America, and Africa — skyrocket from No. 14 last year to this year's top spot. Its "top-notch biking equipment" and "challenging but doable itineraries" didn't hurt either. One reader was especially taken by a guide picking figs off of a local tree in Puglia for an extra energy boost during a tough climb, as well as another guide singing to the group after dinner. As another reader put it simply: "They exceed your expectations."

Score: 99.12

More information: duvine.com

2. Classic Journeys

Score: 99.04

More information: classicjourneys.com

3. Artisans of Leisure

Score: 98.38

More information: artisansofleisure.com

4. (tie) Black Tomato

Score: 98.33

More information: blacktomato.com

4. (tie) GeoEx

More information: geoex.com

4. (tie) Wilderness Travel

More information: wildernesstravel.com

7. Inside Japan Tours

Score: 98.14

More information: insidejapantours.com

8. Kensington Tours

Score: 98.03

More information: kensingtontours.com

9. Quasar Expeditions

Score: 97.84

More information: quasarex.com

10. TCS World Travel

Score: 97.78

More information: tcsworldtravel.com

11. Butterfield & Robinson

Score: 97.33

More information: butterfield.com

Score: 96.95

More information: tauck.com

13. Trek Travel

Score: 96.90

More information: trektravel.com

14. AdventureWomen

Score: 96.11

More information: adventurewomen.com

15. Explorer Chick

Score: 95.87

More information: explorerchick.com

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The Most Trusted Travel-Review Sites

Hundreds of online platforms post traveler reviews, but only a handful police recommendations for fake or promotional content. Which ones should you rely on when planning a trip? Our expert weighs in.

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Any number of concerns are on our radar as we plan our next trip, from serious issues like how destinations are working to mitigate tourists’ environmental impact to inconveniences like months-long passport wait times. In this column, our travel expert addresses your questions about how to navigate the world. 

There are so many online review platforms out there—Google, Tripadvisor, Yelp. When I’m planning a trip and looking into hotels and activities, which one should I trust the most? —After Good Advice

Online, everyone has an opinion. Even seasoned travelers can find themselves easily led down the rabbit hole of online review platforms and come out overwhelmed.

A friend of mine was recently considering vacationing in Hawaii and interested in the Hana-Maui Resort. Five-star reviews on Tripadvisor tout the property as a 2022 Tripadvisor Travelers’ Choice winner, with comments highlighting it as “Exceptional” and a “Bungalow in Paradise,” though others cautioned, “Not Quite as Expected” and “Don’t Stay Here.”

When she looked further into the critiques, she discovered that the negative reviews complained of the lack of air-conditioning and TVs in rooms (who goes to Maui to watch TV?) and of wind and rain during their stays—the latter something no hotel could remedy. Knowing I live part-time on Maui, she reached out to see if I had any first-hand intel. The handful of negative comments on varying review sites gave her pause.

I believe nothing compares to word-of-mouth recommendations, particularly from someone who knows you and your travel tastes. My friend relayed that she and her husband were planning to use points to stay at a trio of Hyatt properties on Maui—in addition to the Hana-Maui Resort, they’d booked the Andaz in Wailea, and Hyatt Regency near Lahaina, both tony, amenity-laden areas on the south and west coasts, respectively.

The town of Hana, on the eastern side of the island, is the exact opposite: remote, undeveloped, sleepy. I knew my friend and her husband preferred the ocean to hiking, and they loved restaurants and nightlife. While I thought the Hana-Maui Resort was heaven, I knew they’d be bored to death and said as much.

“We’re not perfect, but we are constantly working to stay one step ahead of the fraudsters,” says Brian Hoyt, a spokesperson at Tripadvisor.

Trust plays a huge role in our travel decisions. When a friend who shares your tastes posts rave reviews about a hotel or restaurant on their Facebook page, you’re more likely to check it out. When we don’t have personal recommendations to go off, we tend to turn to review sites to see what others thought of it.

Online reviews can be a great tool for anyone planning trips, as well as for businesses looking to drum up interest from prospective adventure seekers. But how do you know which reviews and which platforms to trust?

Where to Find Reliable Reviews

For starters: no one site can (or should) be considered the only option. Because users are providing the information, the sites can inadvertently post misinformation, says Nick Ewen, director of content at The Points Guy, a travel-resource site that reaches over seven million people each month. It’s best to use multiple sites, as casting a wide net allows for a wide variety of perspectives.

Based on my interviews with dozens of travelers and industry veterans, including agents, hotel owners, and tour operators, Google, Tripadvisor, Trustpilot, and Yelp have the most reliable user-generated content. These companies have policies in place to ensure the trustworthiness of the reviews that appear and allow users to dispute content or to click icons within the post to flag suspicions, such as a review that’s promotional or not based on a genuine experience.

Tripadvisor , the world’s largest travel-guidance platform with more than one billion total reviews, has an investigations team of experts specializing in network forensics and fraud detection to help spot suspicious reviews. Shady posts often include review boosting, where a business owner asks someone connected to their company to sing their praises; review vandalism, in which someone tries to slander a business with negative reviews; or review optimization, which occurs when companies are paid to falsify reviews on a business’s behalf.

“We’re not perfect, but we are constantly working to stay one step ahead of the fraudsters,” says Brian Hoyt, a spokesperson at Tripadvisor. Last year, 1.3 million reviews were identified as fake and removed from the platform, and 72 percent were caught before being posted, he says.

Yelp also maintains a team of moderators who keep a hawkish eye out for companies that might be engaging in compensated or incentivized review behavior, which is strictly prohibited. In 2022, Yelp closed more than 77,400 user accounts for violating such policies. Both Google and Trustpilot, too, use software to automatically screen for fake reviews or promotional content.

Tips for Navigating Travel-Review Platforms

Even when you feel solid about a site, it doesn’t mean you’re immune to the barrage of opinions, good and bad. Here’s how to filter what you’re finding.

1. Consider When the Content Was Posted

The more recent the review, the more relevant an experience might be, but older reviews can paint a picture of more consistent experiences had by travelers over time. If reviews suddenly go from positive to less than glowing, consider whether the hotel, restaurant, or tour operator might be under new ownership. If someone is complaining about limited things to do at a resort while visiting in the off-season, that won’t apply if you’re planning to visit during peak periods, says Ewen. And remember: post-pandemic, the service industry continues to lack sufficient personnel; as a result, you might see more negative reviews than positive ones on this front.

2. Read Beyond the Stars

Everyone has different travel preferences, so take time to read the actual review closely, whether it’s a five- or one-star rating, says Ewen. “Someone might give an all-inclusive resort a one-star review because they were traveling for their honeymoon and couldn’t stand all of the families,” he says. “That’s hardly a negative if you’re traveling with your kids.”

3. Look for Consistency

Gather insight across review platforms to look for trends. If a hotel boasts high marks on multiple sites, chances are the reviews are accurate and it’s great. If it has mixed ratings, however, you may want to reconsider. Similarly, when looking at tour operators that run trips in multiple destinations, make sure you’re seeing positive reviews in all of those places but specifically where you’re headed. If, for example, its experiences in California are five-star but those in Utah and Colorado have been rated as mediocre, you might want to do more research or even call the outfitter and enquire about the inconsistency.

4. Use Search Filters to Save Time

As noted, first make sure you’re sorting remarks by most recent. Then use any other filters to zero in on things like the time of year you’re visiting (Tripadvisor has this functionality), specific mentions of amenities (Google has this), or even specific keywords you want to search, such as surfing or hiking (both Tripadvisor and Google offer this), recommends Ewen. With restaurants and hotels, he typically starts a search with Google, as it provides both the location and star rating together.

5. Take Bad Reviews with a Grain of Salt

You can’t please everyone. When I looked for comments about Yellowstone National Park, one of America’s most visited destinations, on Google Reviews visitors lamented, “There was no service and no way to update my Instagram” and “They don’t even let you touch the geysers, and there’s only black and grizzly bears no panda.” Before you write off an experience because of some bad reviews, take the time to actually read the criticism and decide whether it’s warranted. If there’s one bad review but 20 great ones, likely someone had a bad day.

It’s also worth noting whether anyone from the company responded to a negative post. “A bad review is a great opportunity to showcase your true colors,” says Melanie Fisher, an Oregon-based travel agent who also rents a property on Airbnb. “As the business owner, how you respond is very important. If you come across as rude and condescending, you are just confirming the bad review was deserving. Instead, if you respond, explaining how you couldn’t meet the customer’s needs—unsafe, unrealistic, never agreed upon, natural disaster—and you did everything in your power to make it right, others will understand more about you and your business—and in most cases respect the business more.”

Go Beyond the Reviews for Information

Tripadvisor’s forums and journalist-reported travel stories , on topics like family-friendly Greek islands and epic road trips in Ireland, can offer helpful vacation tips and trip inspiration. And take a gander at traveler- or diner-submitted photos. Yelp’s Ask the Community feature allows users to post queries for Yelpers to weigh in on, like how much time you should budget for a visit to New York City’s Museum of Natural History (at minimum four hours).

When looking for activities, Ewen’s first stop is often the website of the local tourism board. “While these marketing organizations have a vested interest in promoting the destination, they also have no incentive to send you on a bad tour, because that’s a loss for the destination itself,” he says. “Virtually every tour or activity I have booked in this way has been positive.”

Magazines, both print and digital (like Outside ), are another great source to legitimize any opinions you read on user-generated review sites. Additionally, the social-media feed of a company can provide insight. Have travelers left positive comments on a hotel or tour operator’s Instagram or Facebook feed? Has that company made an effort to interact with customers? Finally, if you’re mid-trip and still looking for recommendations, chat up the locals. I’ve discovered some of my most memorable meals and hikes based on tips from a bartender.

Have a question of your own? Drop us a line at [email protected] .  

Outside correspondent Jen Murphy is one of the most well-traveled people we know, and we’ve long relied on her expert advice about awesome adventures and how to get there in a sane way.

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The booking process

The booking process, was seamless. Our travel counsultant, Courtney, took the time to hear our requests and create a very custom tour. She also made changes and provided alternates to hotels we didnt like. Her explanation of the process was very helpful. Whether by email or telephone she was readily available, a great resource and clearly communicatee.

Date of experience : December 20, 2023

Japan in October 2024!

I usually do all my own research and book everything myself, but due to time, constraint and unfamiliarity, decided to use Enchanting travels. Cherisse asked all the right questions, listened well, and made several passes on our itinerary to hone it to something that is perfect for us. We are so excited and couldn’t be more grateful!

Date of experience : March 31, 2024

My 5-stars are strictly based on my experience with Katie Sturges. She seems very knowledgeable; is very responsive; doesn't mind sharing her own experiences; and confident in giving recommendations based on what I've shared about myself. She has been a delight to work with. The "Date of experience" is silly. This has been a process and not a snapshot in time.

Date of experience : March 28, 2024

Excellence in Travel Coordination!

Enchanting Travel knows how to plan a private custom tour. From the initial booking to the follow-up pre-trip details their approach is to go over the details with a regional travel coordinator who is available by phone or text during your journey and has local knowledge of where you are traveling to. My group of 5 couples wanted to be on our own touring New Zealand but we wanted the journey planned and booked with a reputable travel company. All our tickets and vouchers were provided on the Trip Agent App- a very user friendly tool that provided every detail we needed for every day. Attention to detail made all the difference!

Date of experience : March 07, 2024

Top-notch tours and hotels

From start to finish everything was taken care of so we could just relax, enjoy the tours and have fun! Having logistics, hotels and tours already booked made for a stress-free, wonderful holiday.

Date of experience : February 29, 2024

Planning our Indonesian trip of a lifetime with ease!

Allison T. was amazing at helping us plan an off the beaten path trip tailored for two to Indonesia! She listened to my likes (Nature, Temples, Wildlife, Etc) & dislikes (touristy things/places) and helped us create an amazing Itinerary! Communication was great and easy by text, phone, and virtual meetings. Her easy & relaxed manner was very nice alongside a very capable & professional person that put us at ease & she was excited to put this trip together for us! I am super impressed, so far, with Enchanting Travels and look forward to the rest, knowing we are & will be well taken care off on this once in a lifetime bucket-list trip! Thank you Allison!

Date of experience : March 23, 2024

Reply from Enchanting Travels

Dear Sandra, Thank you for sharing your positive experience with us on Trustpilot. We're glad that Allison's approach put you at ease throughout the planning process. Your satisfaction and comfort are paramount to us and we're honored to be a part of your trip to Indonesia. Thank you for choosing Enchanting Travels. We're excited to continue providing you with exceptional service as you embark on this unforgettable journey. Kind Regards, Jorge A Guest Relations Executive

They will help design a perfect itinierary and find the best guides and hotels at the destinations

They worked with me to design an itinerary perfect for our interests. They found amazing hotels and local guides. They were there at every stage. Pick ups at the ariports and drop offs. They even walked us into the airports and ensuired we were checked in before leaving us. I wouild highly recommend.

Date of experience : March 10, 2024

Such an awesome experience

Such an awesome experience. Every detail of the trip was planned out perfectly. From our first consulting call with Bo through the end of the trip, we could not have asked for better customer service. Our trip was tailored to the needs/desires of our group and many of the excursions we booked were private! 10/10 highly recommend.

Date of experience : February 23, 2024

Anna Thomas definitely the most…

Anna Thomas definitely the most trustworthy and efficient agent. She understand our necessity clearly and quickly make the response. Based on our requirement she helps to adjust and polish the whole trip till we all satisfied. I feel happy and comfort to work together with her.

Date of experience : March 19, 2024

Dear Maggie, Thank you for sharing your positive experience with us on Trustpilot. We're glad to hear that you felt happy and comfortable working with Anna throughout the planning process. Your satisfaction is our ultimate goal and it's wonderful to know that Anna's efforts contributed to making your journey a success. Thank you for choosing us as your travel partner! Kind Regards, Jorge A Guest Relations Executive

Changes needed? No problem!

We had many changes to our itinerary, but that didn’t phase Katie one bit! I have greatly appreciated her willingness to work with us to get things just right.

Kate pivoted with cheer!

Kate was very responsive and available for any question I had, day or night. She listened carefully and crafted a delightful itinerary with an outstanding sampling of all the requests we had. Her ideas were creative and very helpful! When we needed to shift the scheduling due to air flight availability, she "pivoted with cheer" and found us some new hotels and adjusted tours. We couldn't be more excited about our upcoming trip and Kate has been a HUGE part of that! Thank you to Kate and all who support her in the planning process!

Dear Susan, Thank you so much for taking the time to share your experience with us on Trustpilot. We understand that flexibility is crucial when it comes to travel planning and we're delighted that Kate was able to pivot seamlessly to accommodate changes in your schedule with cheer. We will be sure to pass along your appreciation to Kate and the entire team. We are excited to be a part of your upcoming trip and look forward to ensuring it's a memorable and enjoyable experience for you. Thank you again for choosing us for your travel needs! Kind Regards, Jorge A Guest Relations Executive

Heather was extremely helpful designing…

Heather was extremely helpful designing a custom land trip to Japan. We are grateful for her expertise.

Date of experience : March 22, 2024

Our travel expert was just that

Our travel expert was just that. Taylor was beyond helpful with great leading questions she was able to put the trip we desired together.

Enchanting Travels Makes Travel Easy

Enchanting Travels takes all of the stress out of travel planning. Our trip to Thailand, Cambodia, and Vietnam was so well organized and easy. The guides were excellent. It was especially nice having someone to look out for our welfare. While away we came down with the flu. Enchanting Travels got us to a doctor and made sure the hotel staff was taking care of us while we recovered. This was our 3rd trip with Enchanting Travels and we will use them again.

Date of experience : March 03, 2024

Thank you for sharing your wonderful experience with us on Trustpilot. It's heartening to know that our guides exceeded your expectations and that you felt well taken care of, especially during challenging times like falling ill while abroad. Thank you so much for your loyalty and for choosing Enchanting Travels again. We look forward to welcoming you back for many more adventures in the future. Kind Regards, Jorge A Guest Relations Executive

Excellent trip to Italy

Excellent trip to Italy, well organized, hit all the spots we wanted and then some!

Personally designed travel abroad

Stephany Angelacos was very helpful and patient with my busy schedule. Our using a travel company was primarily based on our not having the time to make such detailed plans, and Stephany did a fantastic job. Stephany was very inquisitive about what type of experience we really wanted, and I feel that makes all the difference when traveling abroad.

Date of experience : January 30, 2024

Dear Curtis, Thank you for taking the time to share your experience with us on Trustpilot. We're happy that Stephany was not only helpful and patient but also took the time to truly understand your preferences and desires for your travel experience. Thank you for choosing us to assist you with your travel plans and please know that we're here to help with any future adventures you may have. Kind Regards, Jorge A Guest Relations Executive

Booking process was great

Booking process was great. Cherisse listened to what we said and created a travel itinerary with that in mind.

Date of experience : March 20, 2024

I recently completed making travel…

I recently completed making travel plans for a family trip to Costa Rica in December. I worked with Mark Pollich and cannot say enough good things about him -I wish I could give him 6 stars. Mark was very patient,listened to all my wishes and concerns.He made excellent suggestions for activities and accommodations .We went through many changes -and Mark was very open and willing to work with my budget.He was very prompt in his responses. The results have exceeded my expectations. I would definitely highly recommend Mark and Enchanting travels . Mark is open, easy to work and made the whole process very smooth and enjoyable!! Thanks for all your efforts and outstanding service,Mark!!

Date of experience : February 19, 2024

Dear Shoba, Thank you so much for sharing your experience of planning your family trip to Costa Rica with us. We understand that travel plans can often evolve and we're glad to hear that Mark remained flexible and accommodating throughout the process. His prompt responses reflect our dedication to providing timely and efficient service to our valued clients. It's been a pleasure assisting you with your Costa Rica adventure and we look forward to the opportunity to create more magical journeys with you in the future. Kind Regards, Jorge A Guest Relations Executive

Egypt with Enchanting Travels

We went to Egypt with Enchanting Travels and couldn't have been happier with the service we received on our trip. Their partners Excel Travel on the ground in Egypt were amazing as well! We felt very cared for during out trip. We would not hesitate to use Enchanting Travels for future travel!

Date of experience : January 01, 2024

Thank you so much for sharing your experience of traveling to Egypt with Enchanting Travels. Ensuring that our travelers feel cared for and well-supported is our top priority and we're happy that you experienced just that during your trip to Egypt. It would be our pleasure to assist you with any future travel plans, and we look forward to creating more magical experiences with you. Thank you once again for choosing Enchanting Travels. We can't wait to welcome you on your next journey. Kind Regards, Jorge A Guest Relations Executive

South Africa gone south

After initially our South African honeymoon trip, there was poor communication from the country representative. We had to advocate for changing certain activities on days without rain, and asking for tours to wait for us since company representative did not plan activity times accordingly. In fact, we missed our sunset boat ride and had to scramble at last minute to find something that evening. Representative appeared unknowledgeable about events and activities and did not take the time to get to know us and plan specific activities according to our adventure style. We also did not get offered any special honeymoon activity. Our "romantic" helicopter ride was shared with another single individual. If you use this company, make sure you do your own research and advocate for activities you find online. Also, if you don't enjoy spending 3+ hours at very small 1 terminal airports, advocate for reduced times. We spent way too much time waiting at airports when we could have arrived 30 minutes before departures. My next travel adventure will be with another company.

Date of experience : November 17, 2023

Dear A.M., Thank you for your review on your honeymoon in South Africa. As Jennifer discussed with you over the phone, we appreciate your honest feedback and we understand your disappointment about your trip experience. We are truly sorry that we we couldn't provide better on trip communication and support. Please rest assured that we are taking all your points very seriously and that we have discussed them internally with our team. Once again, thank you for your valuable feedback. Please don't hesitate to contact us if you have any concerns or questions. Warm regards, Julia Irl Head of Guest Relations