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We're moving to the Pen Centre!

Boosting our presence in the city of St. Catharines, we are moving into the Pen Centre beside the passport office. Our current St. Catharines Branch, which has been located at Lake Street and Welland Avenue since the 1960s, is set to close this March and reopen inside the mall.  

The new location will be in proximity to a growing number of CAA Rewards® partners, too, including The Source, RW&Co., Boston Pizza, Kelseys, Marble Slab Creamery and New York Fries. As part of the relocation plan, Member-facing services at our Thorold location will now be available at the Pen Centre, with Thorold transitioning into an office environment for administrative staff only.  

Bidding Farewell to Lake Street 

CAA Niagara traces its roots back to 1911, when 16 car enthusiasts held the first meeting of the St. Catharines Automobile Association. In the 1960s, the club opened its new headquarters on Lake Street in St. Catharines . As demand for travel services grew in the 1980s, the club opened additional Branches in Niagara Falls, Welland and Grimsby. The Lake Street location acted as CAA Niagara’s headquarters for nearly three decades prior to the Thorold Branch debut  in 1990 on Schmon Parkway. After 60 years, we say goodbye to our Lake Street location. 

Mark your Calendar

Important information 

• Lake Street branch will be closed to the public as of 7 pm on Thursday, March 16, 2023 .  
• Thorold branch will be closed to the public as of 7pm on Friday March 17th, 2023
• St. Catharines and Thorold Member-facing services will re-open on Monday, March 20, 2023, at our new location at the Pen Centre.  
• Journeys Group Tours will still run out of our Thorold office location

Grand Opening Events!

Make sure to check back here and CAA Niagara’s social media pages to catch all the latest updates on our new Branch.  

Tags: CAA Rewards , CAA Insurance , CAA Travel , Community , Membership , Community Boost , Community Retail

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CAA Niagara serves Members in the Regional Municipality of Niagara. If you live outside the Niagara Region, visit the CAA National website to find the CAA club that serves you. ® CAA, CAA logo and CAA Dollars trademarks owned by & use is granted by, the Canadian Automobile Association. © Copyright 2024 CAA Niagara, Canadian Automobile Association. ® All rights reserved.

CAA Niagara Officially Unveils Pen Centre Branch, Revealing Multi-vendor Community Retail Space & New Charitable Partnership

CAA Niagara will host exciting events and giveaways at its new Pen Centre Branch over the next three weeks

The club unveils new Community Retail Space aimed at supporting small businesses and artisans across the Region

CAA Niagara also announces new partnership with Feed Niagara, including $100,000 donation to aid in the fight against hunger

To celebrate this milestone, CAA Niagara is hosting a series of exciting events and giveaways over the next three weeks, from March 20 to April 7. Visitors can participate in travel and insurance information sessions, contests to win exciting getaways including a free cruise, and more. A full list of grand opening events can be found at CAA Niagara’s blog .

“CAA Niagara has a long and proud history in the St. Catharines community,” said Peter Van Hezewyk, President and CEO, CAA Niagara. “Our Lake Street location opened in the 1960s and acted as our headquarters for more than 30 years before we opened our office on Schmon Parkway. Closing the doors to our Lake Street Branch is bittersweet, but with every ending comes a new beginning and we’re excited about the all the opportunities that our new Pen Centre home brings.”

Furthering its community efforts, CAA Niagara is also excited to announce its new partnership with Feed Niagara , a coalition of ten food banks across the Region. The club has committed to a donation of $100,000 in 2023 to help combat hunger in Niagara.

“Feed Niagara is extremely grateful for the tangible ‘boost’ received from CAA Niagara,” said Betty-Lou Souter, CEO of Community Care, St. Catharines & Thorold. “It will enable the partners to leverage internal and external resources working together to reduce food insecurity across Niagara.”

“We’re so thrilled to be able to expand CAA Niagara’s community efforts,” said Michael Goodale, Board Chair, CAA Niagara. “The club launched Community Boost in 2019 as a way to make a bigger impact on charities in Niagara, and now, we’re able to take those efforts even further. By supporting local businesses and taking action on the hunger crisis, we hope to strengthen the fabric of our community and make Niagara a better place for all.”

Learn more about CAA Niagara’s community initiatives by visiting caaniagara.ca/drivingchange

ABOUT CAA NIAGARA

Founded in 1911 as the St. Catharines Automobile Club with just 16 members, CAA Niagara has grown to nearly 150,000 Members with five Niagara locations; St. Catharines, Niagara Falls, Welland, Thorold andGrimsby. A not-for-profit membership organization, CAA Niagara, provides emergency road services, travel, insurance and Member rewards.

Please note, as of Friday, March 17th, the club’s Branch on Lake Street in St. Catharines has officially closed. The location on Schmon Parkway in Thorold has also been converted to an administrative office. Member services previously offered at both of these locations have been moved to the new Pen Centre Branch.

ABOUT FEED NIAGARA

Feed Niagara is a consortium of 10 food banks across Niagara who are proud members of Feed Ontario.  It is recognized as the voice of poverty in Niagara. Feed Niagara is committed to work with key decision-makers, donors and members of the food industry to ensure all Niagarans have access to healthy food.

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