capacity building tourism

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Capacity Building in the Tourism Sector

The region markets itself as a safe destination for tourist. It is therefore critical to the survival of the tourism industry to maintain this image of the Caribbean as a safe haven. However, threatening to tarnish the image and consequently threaten the industry are increasing levels of crime in a number of countries, including crime against tourists.

In reality crime and harassment against tourists are components of the broader issue of visitor safety and security. Among the other pertinent security issues are the safety of borders and ports; adequacy of the infrastructure; food safety; integrity of health and health care delivery systems; disaster preparedness and effectiveness of crisis response mechanisms, and mitigation systems; environmental integrity. Of importance also is the region’s capacity to combat terrorism, and manage/mitigate crime and harassment.

Under this programmatic area, the ACS aims to fulfill its mandate to establish a regional cooperation mechanism on tourist safety and security through the co-ordination of inter-agencies collaboration for drafting specific plans of action at the regional, national and institutional level. The main objective is to maintain the image of the Caribbean as a safe haven and highly rated location for tourism and investment.

Capacity Building in the Tourism Sector was added to the Work Plan Structure within the Directorate of Sustainable Tourism at the VII ACS Meeting of the Heads of State and/or Government at Havana Cuba on June 4 th , 2016. The ACS will complete this Plan of Action within a three-year period: 2016-2018and promote education in sustainable tourism addressing the human resources in the different areas of the sector in order to increase the competitiveness of destinations in the region. The four main actions to be undertaken in this area are:

• Promoting the implementation of a Regional Framework for Technical and Vocational Education and Training in the Region.
• Continuing with the Programme for the Promotion of Languages and Cultures of the Greater Caribbean.
• Drawing up the Regional Tourist Safety Strategy in conjunction with the work group to deal with potential security threats at tourist destinations.
• Developing capacity building in matters of tourism safety, continuing with the exchange of experiences and best practices.

Sustainable Tourism Instruments

• CONVENTION ESTABLISHING THE SUSTAINABLE TOURISM ZONE OF THE CARIBBEAN
• PROTOCOL TO THE CONVENTION ESTABLISHING THE SUSTAINABLE TOURISM ZONE OF THE CARIBBEAN
• DRAFT CALENDAR OF ACS MEETINGS FOR THE PERIOD JUNE TO DECEMBER 2015
• TRAINING FOR CAREERS IN TOURISM PROJECT - FINAL DELIVERABLES
• SCST-28 Documents - Part 2
• SCST-28 Documents

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Latest Events

• 3rd Meeting of the Executive Board of the Special Committee for Sustainable Tourism - Board Only
• 3rd Meeting of the Executive Board of the Special Committee for Transport - Board Only
• 33rd Meeting of the Special Committee on Sustainable Tourism (TBC)
• High Level Meeting of Tourism Authorities ( Virtual Meeting)
• Distanced Dealings: The Case for Low-Contact Transactions in the Regional Tourism Industry
• In Celebration of World Tourism Day 2020
• Carnivals as a Strategy for Attracting Tourists in the Greater Caribbean Region
• Strategic Alliances for Tourism Sustainability in the Greater Caribbean
• TRAINING FOR STRENGTHENING TOURISM IN THE GREATER CARIBBEAN REGION
• THE IMPACT OF DIGITAL TECHNOLOGY IN PROMOTING INTERNATIONAL TOURISM IN THE GREATER CARIBBEAN

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Capacity Building for Tourism Employees

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Unesco social media, kremlin and red square, moscow.

• Description

Inextricably linked to all the most important historical and political events in Russia since the 13th century, the Kremlin (built between the 14th and 17th centuries by outstanding Russian and foreign architects) was the residence of the Great Prince and also a religious centre. At the foot of its ramparts, on Red Square, St Basil's Basilica is one of the most beautiful Russian Orthodox monuments.

Description is available under license CC-BY-SA IGO 3.0

Le Kremlin et la place Rouge, Moscou

Indissolublement lié à tous les événements historiques et politiques les plus importants survenus en Russie depuis le XIII e siècle, le Kremlin a été construit entre le XIV e et le XVII e siècle par des architectes russes et étrangers exceptionnels. C'était la résidence du grand-prince ainsi qu'un centre religieux. Au pied de ses remparts, sur la place Rouge, s'élève la basilique Basile-le-Bienheureux, l'un des plus beaux monuments de l'art orthodoxe.

الكرملين والساحة الحمراء، موسكو

يرتبط الكرملين ارتباطاً وثيقاً بجميع الأحداث التاريخيّة والسياسيّة المهمّة التي توالت على روسيا منذ القرن الثالث عشر ولقد جرى تشييده بين القرنين الرابع والسابع عشر على يد مهندسين روس وأجانب استثنائيين. وكان الكرملين مقرّ الأمير الكبير كما كان مركزاً دينيّاً. عند أسفل أسواره في الساحة الحمراء شيدت بازيليك القديس بازيل وهي من أروع تحف الفنّ الأرثوذكسي.

source: UNESCO/CPE Description is available under license CC-BY-SA IGO 3.0

莫斯科克里姆林宫和红场

由俄罗斯和外国建筑家于14世纪至17世纪共同修建的克里姆林宫，作为沙皇的住宅和宗教中心，与13世纪以来俄罗斯所有最重要的历史事件和政治事件密不可分。在红场上防御城墙的脚下坐落的圣瓦西里教堂是俄罗斯传统艺术最漂亮的代表作之一。

El kremlin y la Plaza Roja de Moscú

Indisolublemente vinculado a los más trascendentales acontecimientos históricos y políticos de Rusia desde el siglo XIII, el kremlin de Moscú fue construido entre los siglos XIV y XVII por toda una serie de excelentes arquitectos rusos y extranjeros. Además de ser la residencia del Gran Príncipe, fue un importante centro religioso. Al pie de sus murallas, en la Plaza Roja, se alza la basílica de San Basilio el Bienaventurado, uno de los más hermosos monumentos de arte ortodoxo.

モスクワのクレムリンと赤の広場

source: NFUAJ

Kremlin en Rode Plein, Moskou

Het Kremlin is onlosmakelijk verbonden met alle belangrijke historische en politieke gebeurtenissen in Rusland sinds de 13e eeuw. Het werd door de Grote Prins Yuri van Kiev gesticht als residentie en religieus centrum. De bouw vond plaats tussen de 14e en 17e eeuw en het ontwerp was in handen van uitstekende Russische en buitenlandse architecten. Binnen de muren van het Kremlin vindt men een reeks meesterwerken qua architectuur, maar ook beeldende kunst en religieuze monumenten van uitzonderlijke schoonheid. Aan de voet van de stadsmuren, op het Rode Plein, bevindt zich een van de mooiste Russisch-orthodoxe monumenten, de Pokrovkathedraal ook wel Basiliuskathedraal genoemd.

Source: unesco.nl

Outstanding Universal Value

Brief synthesis

At the geographic and historic centre of Moscow, the Moscow Kremlin is the oldest part of the city. First mentioned in the Hypatian Chronicle in 1147 as a fortification erected on the left bank of the Moskva river by Yuri Dolgoruki, Prince of Suzdal, the Kremlin developed and grew with settlements and suburbs which were further surrounded by new fortifications - Kitaigorodsky Wall, Bely Gorod, Zemlyanoy Gorod and others. This determined a radial and circular plan of the centre of Moscow typical of many other Old Russian cities.

In 13th century the Kremlin was the official residence of supreme power - the center of temporal and spiritual life of the state. The Kremlin of the late 15th – early 16th century is one of the major fortifications of Europe (the stone walls and towers of present day were erected in 1485–1516). It contains an ensemble of monuments of outstanding quality.

The most significant churches of the Moscow Kremlin are situated on the Cathedral Square; they are the Cathedral of the Dormition, Church of the Archangel, Church of the Annunciation and the bell tower of Ivan Veliki. Almost all of them were designed by invited Italian architects which is clearly seen in their architectural style. The five-domed Assumption Cathedral (1475–1479) was built by an Italian architect Aristotele Fiorvanti. Its interior is decorated with frescos and a five-tier iconostasis (15th–17th century). The cathedral became the major Russian Orthodox church; a wedding and coronation place for great princes, tsars and emperors as well as the shrine for metropolitans and patriarchs.

In the same square another Italian architect, Alevisio Novi, erected the five-domed Church of the Archangel in 1505-1508. From the 17th to 19th century, its interior was decorated by wonderful frescos and an iconostasis. In this church many great princes and tsars of Moscow are buried. Among them are Ivan I Kalita, Dmitri Donskoi, Ivan III, Ivan IV the Terrible, Mikhail Fedorovich and Alexei Mikhailovich Romanovs.

The Cathedral of the Dormition was built by Pskov architects in 1484–1489. Inside the cathedral some mural paintings of 16th–19th century have been preserved and the icons of Andrei Rublev and Theophanes the Greek are part of the iconostasis.

In 1505-1508 the bell tower of Ivan Veliki was built. Being 82 metres high it was the highest building in Russia which became the focal point of the Kremlin ensemble.

Among the oldest civil buildings of the Moscow Kremlin, the Palace of the Facets (1487–1491) is the most remarkable. Italian architects Marco Fryazin and Pietro Antonio Solario built it as a great hall for holding state ceremonies, celebrations and for receiving foreign ambassadors. The most noteworthy civil construction of the 17th century built by Russian masters is the Teremnoi Palace.

From the early 18th century, when the capital of Russia moved to St. Petersburg, the Kremlin mainly played a ceremonial role with religious functions. By the end of the century the architectural complex of the Kremlin expanded with the Arsenal reconstructed after the Fire of 1797 by Matvei Kazakov. The Senate was built in 1776–1787 according to the plans of the same architect as the home of the highest agency of State power of the Russian Empire - the Ruling Senate. Today it is the residence of the President of Russia.

From 1839 to 1849 a Russian architect K.A. Thon erected the Great Kremlin Palace as a residence of the imperial family which combined ancient Kremlin buildings such as the Palace of the Facets, the Tsarina’s Golden Chamber, Master Chambers, the Teremnoi Palace and the Teremnoi churches. In the Armory Chamber built by K.A. Thon within the complex of the Great Kremlin Palace, there is a 16th century museum officially established by the order of Alexander I in 1806.

Red Square, closely associated with the Kremlin, lies beneath its east wall. At its south end is the famous Pokrovski Cathedral (Cathedral of St Basil the Blessed), one of the most beautiful monuments of Old Russian church architecture, erected in 1555–1560 to commemorate the victory of Ivan the Terrible over the Kazan Khanate. In the 17th century the cathedral gained its up-to-date appearance thanks to the decorative finishing of the domes and painting both inside and outside the cathedral. The construction of Red Square was finished by the late 19th century together with the erection of the Imperial Historic Museum (today the State Historical Museum), the Upper Trading Rows (GUM) and the Middle Trading Rows. In 1929, , Lenin’s Mausoleum, designed by A.V. Shchusev and an outstanding example of the Soviet monumental architecture, was finished.

Criterion (i) : The Kremlin contains within its walls a unique series of masterpieces of architecture and the plastic arts. There are religious monuments of exceptional beauty such as the Church of the Annunciation, the Cathedral of the Dormition, the Church of the Archangel and the bell tower of Ivan Veliki; there are palaces such as the Great Palace of the Kremlin, which comprises within its walls the Church of the Nativity of the Virgin and the Teremnoi Palace. On Red Square is Saint Basil the Blessed, still a major edifice of Russian Orthodox art.

Criterion (ii) : Throughout its history, Russian architecture has clearly been affected many times by influences emanating from the Kremlin. A particular example was the Italian Renaissance. The influence of the style was clearly felt when Rudolfo Aristotele Fioravanti built the Cathedral of the Dormition (1475-79) and grew stronger with the construction of the Granovitaya Palace (Hall of the Facets, 1487-91) by Marco Fryazin and Pietro Antonio Solario. Italian Renaissance also influenced the towers of the fortified enceinte, built during the same period by Solario, using principles established by Milanese engineers (the Nikolskaya and the Spasskaya Towers both date from 1491). The Renaissance expression was even more present in the classic capitals and shells of the Church of the Archangel, reconstructed from 1505 to 1509 by Alevisio Novi.

Criterion (iv) : With its triangular enceinte pierced by four gates and reinforced with 20 towers, the Moscow Kremlin preserves the memory of the wooden fortifications erected by Yuri Dolgoruki around 1156 on the hill at the confluence of the Moskova and Neglinnaya rivers (the Alexander Garden now covers the latter). By its layout and its history of transformations (in the 14th century Dimitri Donskoi had an enceinte of logs built, then the first stone wall), the Moscow Kremlin is the prototype of a Kremlin - the citadel at the centre of Old Russian towns such as Pskov, Tula, Kazan or Smolensk.

Criterion (vi) : From the 13th century to the founding of St Petersburg, the Moscow Kremlin was directly and tangibly associated with every major event in Russian history. A 200-year period of obscurity ended in 1918 when it became the seat of government again. The Mausoleum of Lenin on Red Square is the Soviet Union’s prime example of symbolic monumental architecture. To proclaim the universal significance of the Russian revolution, the funerary urns of heroes of the revolution were incorporated into the Kremlin’s walls between the Nikolskaya and Spasskaya towers. The site thus combines in an exceptional manner the preserved vestiges of bygone days with present-day signs of one of the greatest events in modern history.

From the date of including the Moscow Kremlin and Red Square on the World Heritage List all the components representing the Outstanding Universal Value of the property are within its boundaries. The territory and the integrity of the World Heritage property have also remained unchanged. Within its boundaries the property still comprises all the elements that it contained at the date of nomination. The biggest threat, however, is unregulated commercial development of the adjacent areas.

Authenticity

The history of the Moscow Kremlin and Red Square is reflected in the archival documents of 12th–19th century, for example in medieval chronicles, cadastral surveys, estimated construction books, painted lists, inventories, foreign notes and in graphic matters such as manuscripts, chronicles, plans, drafts, engravings, lithographs, sketches of foreign travelers, paintings and photographs. These documents are exceptionally valuable information sources. Comparison of the data received from archival documents and those obtained in the process of field study gives the idea of authenticity of  the property and its different elements. This comparison also serves as the basis for project development and for the choice of the appropriate methods of restoration that may preserve the monuments’ authenticity.

On the border of the ensemble a number of monuments destroyed in the 1930s were reconstructed according to measured plans.

Protection and management requirements

The statutory and institutional framework of an effective protection, management and improvement of the World Heritage property “Kremlin and Red Square, Moscow” has been established by laws and regulations of the Russian Federation and the city of Moscow.

According to the decree of the President of RSFSR of 18 December 1991 № 294, the Moscow Kremlin was included among especially protected cultural properties of nations of Russia - the highest conservation status for cultural and historical monuments in Russian legislation.

“Kremlin and Red Square, Moscow” is a Cultural Heritage Site of federal importance. State protection and management of federal sites is provided by Federal Law of 25.06.2002 № 73-FZ “On cultural heritage sites (historical and cultural monuments) of nations of the Russian Federation”. The federal executive body responsible for protection of the cultural property is the Department for Control, Supervision and Licensing in the Cultural Heritage Sphere of the Ministry of Culture of the Russian Federation.It is in charge of all methodological and control functions concerning restoration, usage and support of cultural heritage sites and the territories connected.

The World Heritage property is situated in the urban environment of Moscow. The city policy regarding cultural heritage protection and town-planning regulation is the responsibility of Moscow City Government, represented by the Department of Cultural Heritage, the Department of Urban Development and the Committee for Urban Development and Architecture of Moscow. In 1997 the boundaries of the protective (buffer) zone were approved in order to preserve the property, and to maintain and restore the historical architectural environment as well as the integral visual perception of the property.. There is a need to ensure the creation of an appropriate buffer zone and to develop close liaison between all stakeholders, including the Moscow City authorities, to ensure that constructions around the property do not impact adversely on its Outstanding Universal Value.

The World Heritage property is used by the following organizations: FGBUK (Federal Government Budgetary Institution of Culture), the State Historical and Cultural Museum-preserve “The Moscow Kremlin”, the Administrative Department of the President of the Russian Federation, the Federal Guard Service of the Russian Federation and OJSC “GUM Department Store”.

• Official site of 'The Moscow Kremlin' State Historical and Cultural Museum and Heritage Site
• Moscow Kremlin Museums Telegram Group (in Russian only)
• Moscow Kremlin Museums VKontakte Page (in Russian only)
• Moscow Kremlin Museums Dzen Page (in Russian only)
• State Historical Museum VKontakte Group (in Russian only)
• Msk Guide Page (in Russian only)
• Official site of the State Department Store
• State Historical Museum (in Russian only)

State of Conservation (SOC)

City Innovation

Sergey Semyonovich Sobyanin

12,640,000 (2019)

Alexei Fursin

Improve service delivery

Simplify administrative procedures for firms and residents

Engage residents and other stakeholders

Focus on measurement

Human resource support

Spotlight on innovation in Moscow

The Integrated Medical Information and Analytical System (IMIAS) improves the quality of healthcare delivery in Moscow by centralizing the electronic medical records of Muscovites. IMIAS not only facilitates easy access to healthcare services online such as locating the nearest medical institutions, scheduling an appointment, or accessing medical e-records, but also reduces the administrative burden on medical personnel. By continuously updating non-sensitive data from patients in real time, the system provides the authorities with key performance metrics like the number of patients, waiting times, length of visits and estimated cost savings, which can be used to improve Moscow’s healthcare system.

Vision and approach to innovation capacity

Along with 50% of cities surveyed, Moscow does not have an explicit innovation strategy . Similar to more than half of cities surveyed, Moscow approaches innovation capacity both from a holistic/macro level, as well as in specific policy areas.

Policy areas that Moscow is focused on

Development of innovation infrastructure and innovative businesses : The Moscow Innovation Cluster is a platform for introducing innovations and developing cooperation between large corporations, industry, SMEs, educational and scientific organizations, development institutions and the city. The cluster IT platform unites the entire innovation ecosystem of Moscow and provides new and unique opportunities for interaction between its actors. The platform provides companies with tools to build cooperation chains and create projects that can gain direct access to all government support measures; tools to promote their products and services; tools to interact with authorities, development institutions and state corporations; opportunities for concluding deals by means of a smart contract system.

Human capital : The Profliner system allows to build individual educational and professional trajectories from school to professional implementation. Among the main features of the system are: identifying talents, providing access to modern tools for career guidance; development of individual recommendations in accordance with the list of relevant and promising professions in Moscow, the possibility of selecting additional education, conducting specialized events and internships; providing direct communication with the employer, as well as providing opportunities for students to prove themselves and participate in exclusive events from leading employers.

Moscow utilizes 10 different innovation skills or roles

Moscow has several organizations dedicated to innovation, including the Entrepreneurship and Innovation Development Department, IT Department, Moscow Agency of Innovation and Moscow Innovation Cluster.

Terms Moscow most associates with innovation

Moscow's most common innovation activities.

Taking risks or testing new ideas

Data-driven analytics/public data management

Engaging residents in new ways

Developing new solutions based on digital technologies

Organizational change within the municipality

Human-centered design

Rethinking your city’s approach to financing partnerships

How is innovation funded here?

Like 81% of cities surveyed, Moscow has dedicated funding to support innovation capacity.

Top sources of funding

Activities being funded.

Similar to 61% of participating cities in the 2020 survey, Moscow's funding for innovation capacity is also directed towards training staff and building capacity*.

*"Training staff and building capacity" is not an option in the 2018 survey, while "Launching or sustaining a project" is not an option in the 2020 survey.

How is innovation measured?

Moscow has developed partnerships to promote innovation capacity with other public agencies, private firms and city residents/resident associations.

To improve data use, the city has also developed data partnerships with the private sector, academia and think tanks, to collect and analyze data, as well as with other cities.

Data availability by policy area

Sufficient data.

Transport/Mobility

Economic Development

Policing and law enforcement

Government finance

Waste and sewage

Social welfare/social services

Social inclusion and equity

Labour market and skills

Built environment

Digital governance

Public works

Environment and climate change

No Response

Welcome to Moscow

Home to the University of Idaho, Moscow (aka Fest City) is known for its lively celebrations and charming hometown vibe. Whether you’re exploring picturesque landscapes, rocking out at a music festival or indulging in mouthwatering local cuisine, this welcoming city offers an array of experiences for every style of adventurer. The only question is, where should you begin?

  Stay + Play

Looking for your ultimate basecamp? Take your pick of hotels in the heart of the action, cozy B&Bs and more.

Drink + Dine

Pop into one of our local eateries and sample everything from burgers to bouillabaisse. Or, sip your way through Moscow’s craft beer scene and find an ale to cure your ails.

Meet + Plan

If you’re searching for your next conference, business trip or company retreat destination, Moscow has it all. Boasting a variety of venues, tempting food and drink options and ample hotel accommodations, this town is sure to impress.

Upcoming Events

Immerse yourself in cinematic magic at a film festival or enjoy family-friendly fun at the annual Renaissance fair. Mark your calendars and stay up to date with the latest happenings in Fest City.

Hunga Dunga Brewing presents Pie Train

Hunga Dunga Brewing presents The Range Benders

Live Music at Countrymen’s Bierhall

PCEI Palouse Roots Open House

League of Women Voters Speakers Series

Colter’s Creek Barrel Tasting

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It’s time to shop ’til you drop, local style! Snag this exclusive gift card and experience the magic of Moscow’s businesses.

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Take us along on your adventures by tagging #VisitMoscowID .

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Tourism Web Portal

About the portal.

A technological tool for effective communication between the leading players in the Moscow tourism market and representatives of the foreign/regional tourism industry through online events. OBJECTIVES: • Building long-term cooperation with foreign/regional representatives • Raising awareness among foreign/regional representatives of the tourism industry of the tourism opportunities, measures and attractiveness of the city of Moscow in the field of tourist infrastructure development

Moscow City Tourism Committee

The Tourism Committee, or Mostourism, is the executive body of the Moscow City Government that oversees tourist activities in the capital. The Committee is responsible for legislative initiatives, congress and exhibition activities, and event and image projects. As the brand manager for an attractive tourism image for Moscow, Mostourism constantly analyses global trends, offers Russian and foreign tourists what they want, and also uncovers new opportunities for the capital in terms of interesting and rewarding leisure activities.

ANO «Project Office for the Development of Tourism and Hospitality of Moscow»

Syundyukova Yulia [email protected] Mezhiev Magomed [email protected]

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