What Are the Duties of a Purser on a Ship?

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A ship’s purser is the person responsible for financial, immigration and customs transactions on a vessel. This can include providing common financial services for passengers on a cruise ship or handling commercial transactions for merchant ships.

The term “purser” comes from the word “purse,” which referred to the pouch in which this person kept the ship’s money. This person is also sometimes referred to as a yeoman purser or, mistakenly, as a ship's bursar. Understanding the roles and responsibilities of a ship’s purser will help you decide if this might be an interesting career path for you.

Overseeing Passenger Transactions

On a ship that carries passengers such as a cruise ship or ocean liner, a purser’s office provides a variety of financial services for guests. This can include, but is not limited to, cashing personal or traveler’s checks, paying bills or sending and receiving wire transfers. The purser’s office might help settle financial disputes, such as billing errors or questions a passenger has about a charge to her room.

Because the crew members who provide these services also provide other guest services, the functions might be combined. Today, this area of the ship might be referred to as guest services or reception services, explains CruiseCritic.com .

Although the purser’s office might provide guest financial services, the chief purser might never interact with guests. The chief purser on a large liner oversees the financial department and its staff, who work the customer service areas of a ship. These staff members are known as crew pursers on some ships.

Transactions with Crew Members

Pursers help crew members with many of the same transactions as guests on a cruise ship or liner. Pursers also handle crew pay and crew cards, which crew members use to pay for items on the ship or access food, beverage and other incidentals. Crew cards, which often come with photo IDs, can help crew members get discounts on lodging, at restaurants and with other pre-arranged vendors at a ship’s ports of call.

Transactions with Commercial Accounts

A chief purser is similar to an accounting manager at a small business. The purser pays suppliers, such as catering companies or businesses that stock vending machines. The purser pays other bills and orders goods and services a ship needs.

Other Purser Responsibilities

Pursers are responsible for a variety of legal compliance activities, specifically in the area of travel documents, according to Cruise Ships Jobs . This means not only making sure everyone on the ship has valid papers, but understanding immigration laws in each country the ship stops.

Managing immigration documents and customs forms is one of the most important duties for a ship’s purser who works on a commercial merchant vessel, according to StateUniversity.com .

Some pursers hire, train and manage staff. This includes making sure they meet all of a company’s standards, just as a corporation's HR manager does. The purser's duties in this area would include handling the paperwork for new staff members, providing their initial training, overseeing them on a regular basis and disciplining staff, when necessary.

Ship Purser Salary

The average ship purser salary was approximately ​ $69,000 ​, according to Simply Hired (as of January 2021). The top 10 percent of pursers made more than ​ $150,000 ​, while the lowest 10 percent made around ​ $31,300 ​. In addition to benefits like health insurance and retirement contributions, ship crew members might also get room and board and the opportunity to travel to exciting locations.

  • Cruise Critic: What Is a Purser on a Cruise Ship?
  • Cruise Ship Jobs.com: First Purser Administration Job Description and Duties
  • StateUniversity.com: Merchant Marine Purser Job Description
  • Simply Hired: Ship Purser Salaries

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What is a purser on a cruise ship.

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Table of Contents

Key Takeaways

  • The purser on a cruise ship is responsible for emergency preparedness, safety protocols, and passenger education on emergency procedures.
  • Career opportunities and advancement in the purser role include specializing in guest relations, financial management, or operations, with attractive salary potential and opportunities for progression.
  • The purser role is evolving rapidly with technology and changing guest expectations, with the use of technology streamlining tasks and enhancing the guest experience.
  • Pursers also have a role in environmental sustainability efforts, implementing and promoting sustainable practices onboard and contributing to a greener future for the cruise industry.

The Role of a Purser on a Cruise Ship

cruise ship purser

Responsibilities and Duties of a Purser

  • Managing and reconciling cash registers and onboard accounts, ensuring accuracy and accountability.
  • Assisting passengers with currency exchange and providing information about onboard charges.
  • Overseeing the ship’s payroll, ensuring timely and accurate payment to crew members.
  • Coordinating with other departments to ensure all financial transactions are properly recorded and documented.

Qualifications and Skills Required for the Position

Importance of a Purser in Ensuring Smooth Operations

Customer service and guest relations.

  • Providing prompt and friendly assistance to guests
  • Anticipating and fulfilling guests’ requests
  • Resolving any conflicts or complaints with empathy and fairness
  • Building strong relationships with guests to enhance their experience
  • Offering personalized recommendations and assistance to enhance their stay

Financial Management and Accounting

Administration and documentation, emergency preparedness and safety protocols, career opportunities and advancement as a purser, the future of the purser role in the cruise industry, frequently asked questions, what is the average salary range for a purser on a cruise ship, how long is the typical contract length for a purser on a cruise ship, what are the working hours and schedule like for a purser on a cruise ship, can pursers on a cruise ship have time off to explore the ports of call, are there any specific physical requirements or restrictions for someone to become a purser on a cruise ship.

cruise ship purser

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Claire, a creative soul with an unquenchable thirst for storytelling, is an integral part of the Voyager Info team. As a dedicated writer, she weaves captivating narratives that transport readers to enchanting cruise destinations and beyond. Claire’s love affair with writing began at an early age when she discovered the magic of words and their ability to craft worlds and emotions. Her innate curiosity led her to explore various literary genres, but it was travel writing that truly captured her heart. Drawing inspiration from her own globetrotting adventures and encounters with diverse cultures, Claire embarked on a journey to become a travel writer par excellence.

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Cruise Career Opportunities at Sea

Set sail on an exciting career course.

Explore our onboard cruise departments below to match your skills and interests to the perfect career! The majority of our career opportunities are entry level but offer excellent incentives and opportunities for career growth.

Cruise Staff Department

Our Cruise Staff make a dramatic impact on each guest’s cruise experience by conducting a variety of onboard activities for them to enjoy. Activities range from trivia games and contests to themed parties and dance lessons. This team is also responsible for hosting an array of special events onboard, including guest performers, group exercise classes, and even the occasional conga line.

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Junior Assistant Cruise Director

The Junior Assistant Cruise Director is an entry-level position on the Cruise Staff team. This team provides fun and exciting activities for guests, like trivia games, Zumba® classes, ice sculpture demonstrations, dance lessons, and arts and crafts. In this role your goal is to help the Cruise Staff provide a premium entertainment package and make our guests’ vacations memorable. You contribute to these memories by actively participating in all events with enthusiasm and dedication.

Requirements Applicants must have a minimum of two years’ experience in the entertainment and hospitality field, including direct experience hosting activities for large groups. Confident/strong microphone experience is required. Entertainment talents such as dancing, singing, stage performance, hosting sports events, and arts and crafts are a plus, but candidates must be willing to participate in any/all such activities onboard as part of a team environment.

Assistant Cruise Director

In addition to the regular Cruise Staff responsibilities, the Assistant Cruise Director-DJ provides entertaining, engaging, and memorable DJ and emcee services throughout various shipboard venues.

Requirements Applicants must have a minimum of two years' DJ experience at corporate parties, weddings, or similar events; experience hosting karaoke; and a thorough knowledge of a variety of musical genres from 50s classics to today’s popular music. Applicants must include a Web link to their demo reel for consideration.

Deck & Technical

The Deck department is overseen by the Staff Captain and is responsible for navigating the ship as well as managing all safety-related matters, including environment and public health. This team works closely with the Technical department to ensure that all equipment is well maintained and meets international laws and regulations. The Technical department includes a variety of positions that range from entry-level roles, such as Deck Clerk, Trainees, and Cadets; to highly qualified seafarer roles, such as Environmental Officer, Security officers, and navigating officers all the way through to the ship’s Captain.

The Technical department is responsible for the efficient and cost-effective operation and maintenance of all onboard machinery and equipment, covering a wide range of areas including power generation and propulsion; heating and air conditioning; and deck, hotel, and entertainment support systems. The Technical department’s mission is to provide a safe, secure, and environmentally sound operation at all times. It is a dynamic department with a wide variety of roles and career opportunities.

Deck Department Senior Watchkeeping Officers

Senior Watchkeepers are responsible for safe navigation of the ship, maintaining a 24-hour watch by working a four-hours-on/eight-hours-off rotation. Every ship employs three Senior Watchkeepers in the ranks of 1st Officer, Senior 2nd Officer, and 2nd Officer to cover the three watches. Each watch is supported by a Junior Watchkeeper in the rank of 3rd Officer.

Requirements Applicants must hold an unlimited Chief Mates Certificate of Competence recognized by the UK Marine & Coastguard Agency and Bermuda Maritime Authority.

Environmental Officer

The Environmental Officer is responsible for ensuring the highest possible levels of compliance by shipboard staff with all established environmental standards, in line with the company’s core values.

Requirements Applicants must be a licensed Deck or Engineer officer holding a minimum of either a 2nd Deck Officer or 2nd Engineer Certificate of Competence, or at least five years' experience with environmental management systems.

Security Officer

Security Officers are responsible for leading a team of security personnel in monitoring guest and crew activities, investigating security matters that arise, and promptly reporting and correcting security issues in order to maintain a safe and secure shipboard environment in line with the company’s core values.

Requirements Applicants must have a minimum of five years’ experience as a law enforcement officer or service in a maritime military/LE organization. Criminal Investigation experience is preferred as well as knowledge of ISPS code and experience with security surveillance and screening equipment.

Technical Department Senior Watchkeeping Officers

Senior Watchkeepers are responsible for maintaining a 24-hour watch in the ship’s Engine Room, by working a four-hours-on/eight-hours-off rotation. Depending on vessel size, each ship employs either three or four Senior Watchkeepers in the ranks of 1st Engineer and 2nd Engineer.

Requirements Applicants must hold an unlimited 2nd Engineer Certificate of Competence recognized by the UK Marine & Coastguard Agency and Bermuda Maritime Authority.

Hotel Services Engineer

The Hotel Services Engineer leads an onboard Hotel maintenance team in achieving the highest standards appearance for guests and crew area, prompting defect correction in a cost-efficient manner while in line with our company strategy and core values.

The Hotel Services Engineer is responsible for all aspects of Hotel maintenance utilizing the services of the tradesmen within his/her sub-department, as well as the electrical and ventilation departments. This position works closely with the Staff Electro-Technical Officer and the Ventilation Officer when required.

Requirements Applicants must have Technical qualification at OND or HND level or equivalent; a minimum of two years' experience in hotel or hospitality industry maintenance; the ability to read and understand technical drawings and manuals; and excellent technical knowledge to be able to manage, supervise, and guide officers and tradesmen of varying levels of expertise.

Second Plumbers

Second Plumbers are responsible for assisting in the maintenance and repair of the onboard water, sanitary, and heating systems in a cost-efficient manner that is in compliance with company safety standards.

Requirements Applicants must have experience with small repair, evacuation pumps, and welding. Prior experience in a hotel or shipboard environment is preferred.

3rd Engineer

Third Engineer Officers are responsible for operating, inspecting, and maintaining engines, machinery, and equipment in a safe, efficient, and cost-effective manner to the highest professional standards.

Requirements Applicants must hold an unlimited Engineers Officer of the Watch Certificate of Competence recognized by the UK Marine & Coastguard Agency and Bermuda Maritime Authority.

2nd Electro-Technical Officer

Second Electro-Technical Officers assist in leading a team of Electro-Technical staff in the safe, efficient, and cost-effective operation, inspection, and repair of all shipboard electrical systems in compliance with company safety standards to ensure the protection and safety of all guests and crew members.

Requirements Applicants must hold an HND qualification in the electro-technical field and have a minimum one year's sea-time experience.

Entertainment & Guest Programs

Our Cruise Entertainment and Guest Program departments are multifaceted and incorporate a variety of teams that work together to create a captivating entertainment experience. We offer everything from lavish production shows to organized activities, games shows, and informative presentations. We encourage high-quality entertainers, accomplished musicians, skilled production technicians, and knowledgeable lecturers to pursue opportunities to travel the world and delight our guests.

Food & Beverage Administration

The Food and Beverage Administration team (F&B) ensures an excellent guest experience through exceptional dining venues and fun and exotic drinks. As a member of the F&B team you are also responsible for identifying process improvements, reviewing operational concerns, ensuring compliance with policies and procedures in all bar and food service areas, and analyzing daily revenue and cost activities in accordance with overall performance, location, and outlet categories.

Food & Beverage Manager

The Food & Beverage Manager oversees the food and/or beverage operations onboard to achieve the highest level of customer service, maximize revenue opportunities, and control costs. This position supports a minimum of different restaurant and beverage outlets that contain exciting menus designed to match our numerous itineraries.

Requirements Applicants must have a degree from a recognized hotel/catering/culinary school; five years’ experience in a related senior management position with an extensive understanding of food production and restaurant service within the hotel or cruise ship industry; and a thorough knowledge of raw materials, production processes, quality control, and the effective distribution of goods.

Assistant Food & Beverage Manager

The Assistant Food & Beverage Manager assists in the management and administration of all onboard Food & Beverage areas to achieve the highest levels of customer service, revenue generation, and cost control.

Requirements Applicants must have a minimum of three years’ experience in a related F&B management position with experience in beverage operations, food production, and restaurant service within the hotel or cruise ship industry. A degree from a recognized hotel/catering/culinary school is preferred.

Junior Assistant Food & Beverage Manager

The Junior Assistant Food & Beverage Manager provides operational assistance and administrative support to onboard F&B management to achieve the highest levels of customer service, revenue generation, and cost control.

Requirements Applicants must have a minimum of two years’ experience in a related F&B management position with experience in beverage operations, food production, and restaurant service within the hotel or cruise ship industry. A degree from a recognized hotel/catering/culinary school is preferred.

Food & Beverage Operations

Restaurant department.

The Restaurant department is responsible for the operation of dining services in all Food & Beverage venues. Providing excellent customer service to our guests is a key function in this position and requires interaction with multiple departments and levels of management to ensure the operation functions smoothly. The Restaurant department includes a variety of positions that require differing skill sets, so applicants will be considered for positions suitable to their level of experience. The growth and training opportunities within this fast-paced and dynamic department are vast.

Requirements Applicants for entry-level positions must have a minimum of one year's experience in a restaurant, preferably in a fine dining establishment; good written and verbal communication skills; and the ability to work in a fast-paced environment with minimal supervision.

Bar Department

The Bar department looks after all front-of-house guest bars and supports back-of-house bar locations onboard all Princess vessels. This department is responsible for providing memorable experiences for our guests in terms of delivering high-quality beverages and warm, friendly, and professional service. This is an exciting department for individuals who enjoy customer interaction and have a "bubbly" personality. Entry-level positions within the Bar department include Bartender, Bar Steward, and Utility F&B Bars. The growth and training opportunities within this fast-paced and dynamic department are vast.

Requirements Applicants for entry-level positions must have a minimum of one year's experience in a Food & Beverage environment involving the service of beverages, a general knowledge of bar products and presentation, the ability to work in a fast-paced environment with minimal supervision, and good written and verbal communication skills.

Culinary Arts

The Culinary department prides itself in preparing fresh, flavorful cuisine cooked with passion and care. This department is responsible for all food operations onboard the ship and manages food production for not only our guests but also our crew members. It is a very large and active department with a wide representation of the culinary arts. This department includes a variety of positions that require differing skill sets, so applicants will be considered for positions suitable to their level of experience.

Requirements Applicants for entry-level positions must have a minimum of one year's culinary experience at a hotel restaurant or resort, a general understanding of HACCP regulations and safe food-handling procedures, the ability to perform physical work in a fast-paced environment with minimal supervision, and good written and verbal communication skills.

Housekeeping Department

The Housekeeping department is responsible for maintaining the highest level of cleanliness and service in guest staterooms, public areas, and open decks as well as providing laundry services to both guests and crew members. This department is also responsible for the movement of baggage on and off the ship and making sure the ship is ready for new guests each and every cruise. Entry-level positions within this department include Utility Cleaner, Accommodations Attendant, and Laundry Steward.

Housekeeping Jobs

Requirements Applicants must have prior experience within the hospitality industry, an understanding of public health and environmental requirements relating to cabin service, good verbal communication skills, and the ability to work in a fast-paced environment with minimal supervision.

Human Resources

The shipboard Human Resources team works in conjunction with the shoreside Employee Relations team to implement and uphold all HR policies and initiatives in line with the company’s core values. Additional responsibilities include overseeing the Crew Welfare program, creating an optimal work environment to enhance the onboard employee experience, and supporting shipboard and shoreside management teams.

Human Resources Jobs

Requirements Applicants must have a Bachelor’s degree in human resources, adult education, or a related field from an accredited college or five years’ experience in shipboard operations, training, or employee relations. Knowledge of various international human resources standards in the areas of compensation, employee relations, general benefits, employment and staffing practices, and organizational development is preferred.

Information Technology

The onboard Information Technology team manages and supports all shipboard IT systems and operations while also providing maximum system use. The onboard team works closely with our shoreside IT department to continually improve our shipboard systems and technology. The focus is always on the guest experience and maintaining safe operations. We do this by keeping informed of the latest technological advancements, and providing service excellence in all aspects of technology.

The IT Officer is responsible for the maintenance, operation, and support of all onboard computer systems, mobile devices, physical and virtual servers, networks, point-of-sale terminals, network equipment, and peripherals. This consists primarily of level 1 and 2 support as well as system monitoring and troubleshooting. The IT Officer works closely with the shoreside IT group to ensure all onboard systems perform at optimum levels.

Requirements Applicants must have at least two years' related experience in areas of user support within a medium-sized LAN; a thorough knowledge of computer systems including but not limited to Linux, MS Office, Windows Client and Server editions; and experience troubleshooting PC hardware, software applications, and network connectivity. Additional requirements include the ability to meet deadlines and maintain an attention to detail and accuracy while working under pressure in a team environment, excellent written and verbal communication skills, and the ability to lift and carry IT equipment weighing up to 40 pounds. Management or supervisory experience and a BS or higher in computer science, MIS, or related field is strongly preferred.

Computer System Specialist

The Computer System Specialist is responsible for the level 1 support of all onboard computer systems. This includes installing and configuring new PC system hardware, upgrading existing hardware, and supporting mobile devices. The Computer System Specialist works closely with the IT Officer to ensure all onboard systems perform at optimum levels.

Requirements Applicants must have strong customer service skills with the ability to work on multiple tasks; proficiency in the use of computer business applications with working knowledge of PC / LAN systems, hardware and software applications; a minimum of two years’ experience in areas of user support and troubleshooting hardware and software issues; the ability to meet deadlines and maintain attention to detail and accuracy while working in a team environment; excellent written and verbal communication skills; and the ability to lift and carry IT equipment weighing up to 40 pounds. Current CompTIA A+ 220-801 Certification, technical school certification, or three or more years of equivalent work experience is strongly preferred.

Medical Officers

As a member of the on board medical team, you will have the opportunity to travel the world and practice your medical profession at sea in an exciting, challenging and unique environment. The shipboard medical department prides itself in delivering high quality, patient-centered, evidence based healthcare to guests and crew. Within this diverse and welcoming environment, our medical staff perform a broad range of medical care, supported by a skilled medical team in a modern, well-equipped shipboard medical center.  Visit our website for more information on cruise ship medicine , and working at sea as a doctor, nurse, paramedic or healthcare assistant.

Doctors are primarily responsible for providing individualized outpatient, inpatient and ICU care for guests and crew. Doctors consult both crew and guests, providing timely, safe and evidence-based assessments, formulating differential diagnoses and treatment plans, performing clinical interventions and procedures, and coordinating logistics of referrals and evacuations. Doctors manage the preventative health and wellness programs for crew, and are also responsible for adhering to public health practices.

Doctors will also perform various technical and non-clinical administrative tasks that support the efficient and safe operation of the medical center. Additional duties include participation in drills, audits, inspections and training of other crew members. Technical skills are learned and practiced on board, such as X-rays acquisition, and performing a wide-array of laboratory tests and other procedures. Doctors work closely with shipboard nurses and paramedics, and report to the ship’s Senior Doctor.

Nurses are primarily responsible for providing individualized outpatient, inpatient and ICU care for guests and crew. Nurses also act as a first responders, triaging emergency calls, assessing and treating on scene, and transferring patients to the shipboard medical center for definitive care. Through the use of specific patient group directives, nurses are able to practice autonomously under the authority of doctors, assessing patients and providing treatment and advice for specific conditions. In additional to first response duties, nurses work closely with shipboard doctors to attend to patients attending daily walk-in clinics.

Nurses also perform various technical and non-clinical administrative tasks that support the efficient and safe operation of the medical center under the direction and supervision of the Senior Nurse. Additional duties include equipment checks, medicines and inventory management, participation in drills, audits, inspections and training of other crew members. Technical skills are learned and practiced on board, such as X-rays acquisition, and performing a wide-array of laboratory tests and other procedures.

Paramedic / First Responders

Paramedics are responsible for providing high standards of individualized routine and emergency care to guests and crew. Paramedics act as a first responders, triaging emergency calls, assessing and treating on scene, and transferring patients to the shipboard medical center for definitive care. Through the use of specific patient group directives, paramedics are able to practice autonomously under the authority of doctors, assessing patients and providing treatment and advice for specific conditions. In additional to first response duties, paramedics work closely with shipboard nurses and doctors to attend to patients attending daily walk-in clinics.

Paramedics also perform various technical and non-clinical administrative tasks that support the efficient and safe operation of the medical center under the direction and supervision of the Senior Nurse. Additional duties include equipment checks, medicines and inventory management, participation in drills, audits, inspections and training of other crew members. Technical skills are learned and practiced on board, such as X-rays acquisition, and performing a wide-array of laboratory tests and other procedures.

Healthcare Assistance: (HCA)

Healthcare Assistants are an essential part of the medical team onboard, effectively supporting the team with a broad range of clinical, laboratory and administrative tasks. Healthcare assistants conduct health screening, surveillance testing, vaccine campaigns, and work closely with onboard medical staff and admin assistants in attending to patients during daily clinics.

Healthcare Assistants perform various technical and non-clinical administrative tasks that support the efficient and safe operation of the medical center under the direction and supervision of the Senior Nurse. Primary responsibilities include laboratory specimen collection for COVID-19 surveillance testing, all associated administrative functions and onboard laboratory specimen processing procedures. Other duties include basic assessment and triage, assisting with patient care and activities of daily living, specimen collection for other tests and procedures, patient education and vaccination campaigns. Additional duties include equipment checks, medicines and consumables inventory management, participation in drills, audits, inspections, and training of other crew members. Technical skills are learned and practiced on board.

Public Health Officer

As a Public Health Officer you will monitor shipboard public health and infection control procedures and assist both shipboard Management and Corporate Public Health Director in overseeing the implementation and compliance with shipboard prevention and control activities at all response levels including for COVID-19, AGE, and other communicable diseases.

Additionally, you will participate as a key member of the shipboard Outbreak Management Team (OMT), coordinate the implementation and compliance with OMT decisions and oversee the correct and safe storage, par levels, condition, and use of all infection control related PPE, disinfectants, hand sanitizers, and other supplies and related equipment.

Requirements:

  • Bachelor’s degree in Public Health, Environmental Health, biological sciences, or closely related field preferred. Certification in CDC-VSP, Infection Control, and EU SHIPSAN preferred.
  • Two years of shipboard experience or three years of full-time shoreside experience in implementing, overseeing, or auditing public health programs.
  • Knowledge, Skills & Abilities: Knowledge of infection control practices and Vessel Sanitation Standards. Ability to thrive in a fast-paced cruise ship environment, while prioritizing workloads. Excellent interpersonal skills and the ability to effectively communicate to culturally diverse teams. Self- sufficient and able to work independently.
  • Critical Professional related Technical Skills: Computer Skills: Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint. Experience with electronic health record platforms.
  • Cruise industry experience is preferred.

Photography & Video Departments

Onboard photography is primarily centered on portrait and event photography, using both natural locations and onboard studio setups with backdrops and studio lighting. Our Videographers produce a souvenir DVD documenting the cruise experience from beginning to end, showing both onboard entertainment and port tours and destinations. The work is fast-paced, high-volume, and high-quality. Attention to detail, teamwork, and outstanding customer service are the most important elements of this job. You will be shooting photos and videos both ashore and on the ship, processing photos and editing video footage, selling the finished products and other retail items, and providing top-quality customer service to our guests.

Staff Photographer

Requirements Applicants must have a minimum of one year's photography work experience or two years of formal photography training. Strong computer skills and digital photography experience are preferred. We provide all digital equipment and a state-of-the-art onboard lab for use during work hours. Retail sales or customer service experience is also preferred.

Video Producer

Requirements Applicants must have a minimum of one year of videography work experience or two years of formal video production training. Strong shooting and editing skills are required and prior sales and customer service experience is preferred. All video and editing equipment is provided onboard.

Production Technicians

Princess Cruises sets the standard for cruise line entertainment and offers exciting shipboard positions for knowledgeable and professional Technical Production staff. Our first-class theaters and entertainment venues are equipped with state-of-the-art, multi-million-dollar technical systems complete with elaborate sets, spectacular costumes, and fascinating pyrotechnic effects. Our lighting and audio systems consist of MA Lighting, High End, Vari-Lite, German Light Products, Martin Professional, Flying Pig Systems, Green Hippo, Digidesign Venue, and Midas. Our stages are equipped with intricate Tait Towers and Stage Technologies rigging systems consisting of lifts, revolves, serapid tracks, and overhead line-sets.

All of our production shows are showcased in magnificent theaters and are both conceptualized and produced in-house. We work with a talented and award-winning team of Directors, Scenic Designers, Lighting Designers, Choreographers, and Media Designers.

Senior Production Managers

Senior Production Managers oversee all production show elements including lighting, audio, video, automation/rigging, scenery, pyrotechnics, and show rehearsals.

Requirements Applicants must have a minimum of three years' professional work experience in stage management or production/technical direction, with an emphasis in musical theater productions. Strong organizational skills with excellent inter-personal skills are required.

Assistant Production Manager-Lighting

The Assistant Production Manager-Lighting is responsible for programming and operating lighting systems within multiple shipboard venues. This role safely delivers functioning and well-maintained lighting, pyrotechnic, and video systems in support of a dynamic, engaging, and memorable entertainment and activities program.

Requirements Applicants must have a minimum of three years' professional work experience operating, designing, and maintaining MA Lighting, Flying Pig Systems consoles; High End, Vari-Lite, GLP, Martin Professional fixtures; Green Hippo, Catalyst media servers; and familiarity with Pyrodigital console operation.

Assistant Production Manager-Audio

The Assistant Production Manager-Audio is responsible for the operation, maintenance, and programing of live audio within a variety of onboard venues as assigned by shipboard management. This role safely delivers functioning and well-maintained audio systems in support of a dynamic, engaging, and memorable entertainment and activities program.

Requirements Applicants must have a minimum of three years' professional work experience operating and maintaining large-format consoles and mixed media playback. Equipment operating specifics: Digidesign Venue Profile and SC48 consoles, iZ Corp RADAR playback system, LCS Matrix 3 automated surround-sound system, PeaveyMedia Matrix audio interface, QSC Q-SYS Integrated System, and Countryman/Shure UHF wireless microphones.

Assistant Production Manager-Crew Chief

The Assistant Production Manager-Crew Chief is responsible for safely operating functioning and well-maintained rigging/automation systems and associated props and scenery in support of a dynamic, engaging, and memorable entertainment and activities program. In addition, this role assists in the general operation of the venue while managing assigned production staff.

Requirements Applicants must have a minimum of three years' professional work experience operating and maintaining Tait Towers Navigator systems and Stage Technologies Acrobat/Chameleon systems. A good understanding of rigging principles and practice is required. Strong organizational skills with excellent inter-personal skills are essential.

Stage Crew are responsible for assisting the Production team with the maintenance of all equipment, scenery, and props as well as show and event preparation pertaining to A/V equipment, scenic goods, props, lighting, and rigging.

Requirements Applicants must have a minimum of one year's professional work experience with a technical theater background and must possess a solid understanding of basic theater principles to effectively work with mechanized stage equipment, pyrotechnic product, lighting equipment, scenic items and props, rigging and audio equipment, as assigned.

Pursers Department

The Pursers department is the center of Hotel operations onboard all Princess vessels. This dynamic department encompasses a variety of roles and is responsible for the management of hotel accounts, shore excursions, and shipboard personnel operations such as the Crew Office.

Junior Assistant Purser

Junior Assistant Purser is the entry-level position into the Pursers department. Most Junior Assistant Pursers initially begin their onboard career at the Front Desk where responsibilities include providing exceptional customer service to each guest, assisting guests with account inquires, resolving customer service issues, and answering telephone calls. This position offers excellent career development and promotion opportunities in hotel management.

Requirements Applicants must have a minimum of two years’ experience in the hotel/hospitality industry performing junior management duties and front desk responsibilities at a large hotel. Applicants must also be computer literate, have experience with large volume cash handling, possess mathematical and analytical skills, and have excellent customer service skills. Secretarial skills and foreign language fluency are also preferred.

Stewarding Department

The Stewarding department is responsible for maintaining meticulous sanitation and hygiene standards in all Galley areas, ensuring that operating procedures are upheld and adhered to at all times. This includes the proper cleaning, handling, and storage of tableware, cookware, silverware, and Galley equipment.

Stewarding Jobs

Requirements Applicants must have a basic knowledge of cleaning and sanitation procedures for the food service industry, good verbal communications skills, and the ability to perform physical labor in a fast-paced environment with minimum supervision.

Youth Department

Our team of Youth Staff offer an exciting program for kids and teens ages 3-17. The Princess Youth Program is offered on all vessels, year-round in state-of-the-art, dedicated facilities. Our centers are equipped with digital jukeboxes, foosball, air hockey, skeeball, DJ booths, video game stations and more. Our Youth Staff offer a variety of activities, including games, sports, science workshops, and educational programs. Individuals who are outgoing, enthusiastic, energetic and have an interest in entertaining kids of any age are encouraged to apply.

Youth Staff Jobs

Requirements Applicants for Youth Staff must have a minimum of two years’ work experience in a youth/child care-related or teaching field or previous employment in a recreational or educational setting such as camp counseling, coaching,  and/or leading outdoor or community-center activities. Experience supervising kids in a group setting is also required. Experience with children of several ages is strongly preferred, as counselors must be willing to work with any age group to which they are assigned.

Other Cruise Departments

Applicants for positions in the Casino, including Dealers and Slot Technicians, are recruited through Carnival Corporation. For more information please Carnival Corporation's  Ocean Casino Jobs web site .

Spa, fitness, and salon

Applicants interested in positions in the Lotus Spa and Fitness Center are recruited through Steiner Leisure. For more information please visit  One Spa World^ .

Applicants for positions within the Fine Arts department are recruited through Park West Gallery. For more information please visit  Park West Gallery Art Auctions^ .

^You are now leaving princess.com and navigating to a 3rd party website that is not owned, operated, or controlled by Princess or any of its affiliates.

Princess is an equal opportunity employer and does not unlawfully discriminate on the basis of gender, color, race, age, national origin, physical or mental disability, religion, marital status, veteran status, sexual orientation, medical condition, or any other status protected by law.

Fraudulent Employment Opportunities We have recently been made aware of fraudulent entities around the world claiming to represent Princess Cruises as recruitment partners. We are working closely with our Security department and local police authorities in various countries to prevent individuals from wrongly representing themselves as Princess recruitment partners. We strongly suggest that you only discuss employment opportunities with the agencies/partners listed on this site. If you have any suspicion about the nature of an ad or website claiming to recruit on behalf of Princess Cruises, please contact the approved Princess agency located nearest your place of residence.

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Cruise Ship Purser Jobs

The job of a cruise ship purser is accounting based and onboard most ships you will likely find both a chief purser and a purser staff. The size of the purser staff is most directly related to the size of the ship. During most vacations, people will find themselves on cruise ships that host a larger purser staff, a staff with at least two members.

Because being a purser involves accounting, these positions go to applicants who have accounting degrees or equivalent industry experience. Most pursers have experience in the field of cruise ship accounting and very few are offered jobs with out any accounting experience at all.

Cruise Ship Pursers get to travel to all types of Exotic Ports of Call

Pursers who have previous experience in the land hotel industry or on a cruise ship will have the best luck and will also earn the highest salaries.

The number of purser jobs depends largely on the size of the cruise liner. Aboard small ships, there will be only one or two people in the accounting staff and those pursers’ primary responsibilities will be accounting and coordinating budgets with the hospitality or service manager. On a large ship however, there will be a number of people on the purser staff – a staff that will be headed up by the Chief Purser. The Chief Purser acts as the senior officer onboard a ship and he/she will manage any number of staff and pursing staff members below him or her.

The Chief Purser is the senior officer onboard and is in charge of all accounting and finances related to the ship. They manage budgets, oversee departments and manage their own staff. Payroll, profits made from ship stores and casinos and ship refunds or exchanges are all managed by the Chief Purser. Cruise ship safety boxes, crew passports, currency, exchange rates, credit accounts and customs and immigration issues are all the responsibility of the Chief Purser. The Chief Purser can make as much as $4,200 a month and job contracts are usually one year in length.

The position of Assistant Purser is an entry-level job fulfilling administrative duties on board large vessels. Crew assistant purser, night assistant purser, food and beverage assistant purser, gift shop purser, and general secretary positions all fall under the heading of Assistant Purser. No experience is required, but an accounting background and secretarial skills are preferred.

Pursers work fairly regular hours and are paid a flat salary. It’s possible, after a few years, to gain promotions to senior assistant purser, so this position does have career possibilities. Contracts usually last for one year with vacation breaks. Salary for an assistant purser is around $2,000 a month.

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LuxuryTravelDiva

What Is Purser in Cruise Ship?

By Michael Ferguson

cruise ship purser

Cruise ships are a popular form of travel for thousands of people each year. A key part of the cruise experience is the Purser, a person who is responsible for overseeing the staff and crew on board. The Purser is often referred to as the Cruise Director and is in charge of making sure that all passengers have an enjoyable and safe experience while on board.

A Purser’s duties are numerous, from organizing shore excursions and ensuring that all cabins are properly serviced to managing finances and guest relations. A good Purser should be able to handle any situation on their own, whether it be a medical emergency or a disagreement between passengers. In addition, they must be able to ensure that the cruise ship runs smoothly and make sure that all guests have a great time.

The Purser also acts as an ambassador for the cruise line, representing them in any matters related to guest satisfaction. They are expected to be friendly and hospitable while maintaining professional standards at all times. They must also ensure that all passengers follow all safety procedures and regulations while aboard.

A Purser typically works in close collaboration with other crew members , such as the captain, navigator, chef and other departments so that the cruise ship runs smoothly. This requires excellent communication skills, as well as strong organizational abilities in order to coordinate various tasks.

The job of a Purser is both challenging and rewarding. It requires someone who is organized, reliable, approachable and has excellent problem-solving skills. Although it can be demanding work at times, there is no doubt that it can provide an unforgettable experience for both guests and staff alike.

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Cruise Ship Jobs - First Purser Administration

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Cruise ship First Purser Administration

First Purser Administration Job Description and Duties:

- Participates in the embarkation process by collecting immigration documentation to determine validity of documents

- Maintains current working knowledge of customs and immigration regulations and procedures

- Meets port agents and customs and immigration officials at the gangway at all ports to deliver documentation

- Meets the new recruits and explains the ship’s rules, regulations and onboard routines as well as briefs them on their specific duties

- Mentors, develops and provides on-the-job training to new recruits in order to improve their current performance allowing them to gain skills and abilities for future advancement

- The Administration Purser ensures proper appearance and grooming of all personnel within the department and notifies the Chief Purser of any poor performance and disciplinary action cases - Handles passengers' complaints and inquiries, making sure that all issues are resolved immediately and in a professional and friendly manner

First Purser Administration Job Requirements:

- Minimum one year Front Office managerial experience in a hotel, resort or cruise line

- Experience in front office, revenue operations and crew operations preferred

- Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or an international equivalent preferred

- Strong management skills and ability to work in a multicultural environment

- Administration skills, costs, currencies and quality awareness

- Excellent command of the English language (spoken and written)

- Experience in managing complaints

First Purser Administration Salary Range:

$4500-5400 U.S. per month, depending on the cruise line. Possibilities for promotion to Executive Purser / Front Desk Manager position.

cruise ship purser

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May also be called: Hotel Manager, Financial Controller, Deputy Purser, Hotel Controller

The Chief Purser is responsible for managing the financial and administrative affairs on a cruise ship, including the availability of cash. They watch out for the interests of the cruise line, and also handle the Immigration and Custom clearance documentation necessary for port operation.

The Financial Controller has a wide range of responsibility which is sure to keep them busy. They have control of all financial operations on the ship, including that of the crew purser and the casino, and will perform internal auditing as required. They maintain contact with the ship’s home offices, supervise front desk operation, guest services, passenger embarkation and debarkation – including medical, and more.

A Chief Purser needs to be fluent in English and possibly other languages, have good communications skills, and have at least five years of experience in a cruise ship management position. Also needs to have a college degree, experience in financial accounting, and may need to be familiar with special software programs for ships.

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Purser Staff

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Confessions of a ... cruise purser

Renee Ruggero worked as a purser for Princess Cruises for three years. She has left the industry but still cruises frequently with her family. Hub for help The purser on a cruise ship is part hotel receptionist, part concierge. Guests line up at the purser's desk to pay their on board accounts, to ask questions like "What time do the whales swim by?" and to complain about everything under the sun. On mega ships, there may be as many as 20 pursers, who listen to the same gripes cruise after cruise. When I worked, not a cruise would go by that a family of four didn't grumble and grouse about being squashed into a 160-square-foot cabin with nowhere to put their luggage. I empathized as much as I possibly could, but in many cases, the customer was not always right. On one cruise, for instance, a passenger accused a cabin steward of stealing his Rolex watch. After searching the man's room, I finally found the watch in his safe—it had slid under the lip in the front. The man never apologized for his mistake.

Little white lies I've been fed all kinds of lines from passengers, such as "I'm claustrophobic, so I need a bigger cabin," and "I want to be reimbursed for this spot the laundry service got on my dress" (even though the stain looked a lot like red wine). Some guests even make up elaborate excuses—or blatant lies—to try to score a free bottle of wine, credit for purchases made on the ship, or a stateroom upgrade.

At times, I felt like a mix of Judge Judy and Sherlock Holmes, trying to decide which parts of passengers' stories were true. One woman claimed she had paid $10,000 for a balcony cabin on a weeklong cruise to Alaska and had been assigned an ocean-view room (with no balcony). I e-mailed the head office and discovered she had actually booked an ocean-view room—and paid only $4,000.

Best location Some cabins are in noisy parts of the ship (above or below a dance floor or the theater) and when passengers in those rooms complain, they usually get moved somewhere else. Even though pursers may tell passengers the ship is "sailing full," there are sometimes a few open rooms for situations like these. That doesn't mean, however, that you'll get a luxury suite if you complain about a lot of noise. One guest was upset about the noise of chairs being dragged on the deck above his inside cabin, but when I offered him a similar room on the other end of the ship, he turned it down. I guess he was hoping for something better.

Feeling queasy Seasickness is an occupational hazard when you work on a cruise ship, especially smaller vessels like the one I was on. I prefer not to take Dramamine, because it makes me drowsy. Instead, I drank Coke and snacked on bread—foods high in carbohydrates sometimes help prevent motion sickness—and my colleagues said ginger capsules worked well, too. Of course, there were always passengers who confused seasickness with the effects of too many martinis from the night before. One time when I was behind the desk, a passenger asked to buy Dramamine because she was seasick. I had to tell her that was unlikely—the ship had yet to leave the pier.

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Significance of Epaulettes worn by Cruise Ship Staff

  • 19 November 2012

Staff on board a cruise ship are identifiable by uniform and name tags. The stripes (epaulettes) worn on their shoulders denotes their rank on the ship.

To understand the significance of these Stripes, we have compiled the following guide:

Four stripes

Four stripes:

  • Chief Engineer
  • Hotel Manager
  • Staff Captain
  • Staff Chief Engineer

Three stripes

Three stripes:

  • A/C Engineer
  • Casino Manager
  • Chief Housekeeper
  • First Purser
  • Guest Relations Manager
  • Second Engineer

Two and a half stripes

Two and a half stripes:

  • Assistant Bar Manager
  • Assistant Chief Housekeeper
  • Assistant Food Manager
  • Guest Relations Officer
  • Second Electrician
  • Second Electronic Engineer
  • Second Officer
  • Security Officer
  • Third Engineer

Two stripes

Two stripes:

  • Second Deck Officer
  • Second Engineer Officer
  • Second Purser

One and a half stripe

One and a half stripe:

  • Third Purser

One stripe

One stripe:

  • Fourth Deck Officer
  • Fourth Purser
  • Petty Officer

Departments

Colour between the stripes indicates the department:

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  2. 帆船は見るもの、ではなく乗船するもの。2018年の春休みはスター・クリッパーで風を感じる旅にでかけましょう

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  3. What Is a Purser on a Cruise Ship?

    cruise ship purser

  4. ASSISTANT CREW PURSER

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  5. What I did while travelling 10 travellers tell

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  6. Pursers

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VIDEO

  1. Norway Lysefjord Cruise from Stavanger

  2. La Couña Pt. 2

  3. Cruise Lingo Explained: A First-Timer's Guide! 🚢 🌊

  4. British Naval purser's sword by John Salter,1825

  5. HELSINKI

  6. CHIEF PURSER (CRUISE SHIP JOBS)

COMMENTS

  1. What Is a Purser on a Cruise Ship?

    The Purser's Office on Queen Mary 2 (Photo: Cruise Critic) The purser on a cruise ship is a staff member in charge of financial matters onboard. Specifically, the Chief Purser oversees a staff ...

  2. The Essential Role Of A Purser On A Cruise Ship

    The purser on a cruise ship is responsible for managing administrative processes, handling passenger accounts, and ensuring passenger satisfaction. They act as a liaison between passengers and other crew members, settling disputes and managing sensitive situations.

  3. What Are the Duties of a Purser on a Ship?

    A ship's purser is the person responsible for financial, immigration and customs transactions on a vessel. This can include providing common financial services for passengers on a cruise ship or handling commercial transactions for merchant ships. The term "purser" comes from the word "purse," which referred to the pouch in which this ...

  4. What Are the Duties of a Purser on a Cruise Ship?

    A Purser is an essential role on a Cruise Ship, and is the person responsible for managing all financial transactions onboard. The Purser is also in charge of handling all passenger questions and concerns related to money, as well as overseeing the ship's currency exchange services, credit card processing, and onboard banking services.

  5. Purser

    Purser staff are officers and report to the chief purser. They are responsible for all financial matters onboard a cruise ship, accounting, immigration issues etc. An accounting and administration background is required. Contracts are usually for one year with a break between two contracts.

  6. What Is A Purser On A Cruise Ship

    The purser on a cruise ship is responsible for emergency preparedness, safety protocols, and passenger education on emergency procedures. Career opportunities and advancement in the purser role include specializing in guest relations, financial management, or operations, with attractive salary potential and opportunities for progression.

  7. Purser Jobs on Cruise Ships

    The chief purser is a senior officer responsible for all accounting onboard a cruise ship. Duties include supervising purser staff, overseeing payroll, managing crew members' visa and work permits, currency exchange etc. Previous experience as a purser onboard a cruise ship is required. Salaries range from $3400 to $4200 per month. Pursers ...

  8. Purser

    A purser is the person on a ship principally responsible for the handling of money on board. On modern merchant ships, the purser is the officer responsible for all administration (including the ship's cargo and passenger manifests) and supply.Frequently, the cooks and stewards answer to the purser as well. They were also called a pusser in British naval slang.

  9. Jobs on a Cruise Ship

    Ability to thrive in a fast-paced cruise ship environment, while prioritizing workloads. Excellent interpersonal skills and the ability to effectively communicate to culturally diverse teams. Self- sufficient and able to work independently. ... Junior Assistant Purser is the entry-level position into the Pursers department. Most Junior ...

  10. Cruise Ship Purser Jobs

    Learn about the accounting and administrative duties of cruise ship purser and assistant purser positions. Find out the requirements, pay, and career opportunities for these onboard roles. Compare the differences between chief purser and assistant purser, and the types of purser jobs on different-sized ships.

  11. How to Get a Job as a Purser

    The purser role is usually a more senior position on board, attained after crew work their way through the ranks, or perhaps transfer into yachting from cruise ships. Purser Morris made her way into yachting from the cruise industry, and she recommends either that or having previous experience on superyachts.

  12. What Is Purser in Cruise Ship?

    A Purser is an important part of any cruise ship experience - they are responsible for overseeing staff and crew members on board while ensuring that passengers have an enjoyable trip. They work closely with other crew members in order to keep the ship running smoothly while providing exceptional service to guests.

  13. First Purser Jobs on Cruise Ships

    March 16, 2010. Purser jobs are some of the most highly visible jobs on cruise ships. Purser's have similar duties as front desk staff at hotels. They are on the front line and they represent cruise line policies and procedures. First purser's staff responsibilities are around 50 percent administrative and 50 percent passenger relations.

  14. Purser Definition

    On board a cruise ship, a Purser is an important role that serves as an accountant and manager for the passengers. Generally speaking, the Purser is responsible for managing the financial transactions of the passengers, handling all of their onboard purchases and keeping track of their accounts. Additionally, they are often in charge of organizing excursions and facilitating any necessary ...

  15. A day in the life of a First Purser on a cruise ship

    I work as a First Purser onboard and oversee the smooth running of the Reception Desk along with the senior Receptionist. Some of my other duties include dealing with cabin changes for guests, guest complaints which need my intervention, credit card charge reporting, end of cruise revenue reports and the clearance of the ship.

  16. Administration Purser Jobs on Cruise Ships

    The Administration Purser is responsible to meet port agents at the gangway at every port in order to deliver the proper documentation and get clearance for the ship. They must also develop and maintain a working relationship with them and with customs and immigration officials. They must have a strong current knowledge of the laws in each port ...

  17. Purser

    A Crew Purser (Assistant Purser) is required to join a small cruise company. Candidates need to have previous cruise ship experience sailing... April 19, 2024 - Viking Crew - English. Hotel Purser - Discover a career 'beyond wonder' Scenic Luxury Cruises and Emerald Cruises are searching for a Hotel Purser to join our Fleet.

  18. Cruise Ship Jobs

    First Purser Administration Salary Range: $4500-5400 U.S. per month, depending on the cruise line. Possibilities for promotion to Executive Purser / Front Desk Manager position. Register for Cruise Ship Jobs Now! Click on the links below to review the various cruise lines profiles, cruise ships details and photos: Carnival Cruise Line.

  19. Purser

    Assistant Purser, 2nd Purser (PAX), Crew Purser - Oceania & Regent Seven Seas Cruises. Assume personal responsibility for safety and company impact upon the environment. Ensure smooth Clearance for all crew in accordance with... April 15, 2024 - Jobs on a Ship - English.

  20. Assistant Purser Jobs on Cruise Ships

    Purser assistants work at the front desk. They answer phones, register gests, record complaints, exchange currency, and collect on bills before guests leave the ship. Chief purser's earn around $4,500-$5,000, purser's earn around $3,800-$4,800 per month and assistant purser's earn around $2,000-$2,500 per month.

  21. Chief Purser Jobs on Cruise Ships

    Chief Pursers. May also be called: Hotel Manager, Financial Controller, Deputy Purser, Hotel Controller. The Chief Purser is responsible for managing the financial and administrative affairs on a cruise ship, including the availability of cash. They watch out for the interests of the cruise line, and also handle the Immigration and Custom ...

  22. Confessions of a ... cruise purser

    The purser on a cruise ship is part hotel receptionist, part concierge. Guests line up at the purser's desk to pay their on board accounts, to ask questions like "What time do the whales swim by?"

  23. Significance of Epaulettes worn by Cruise Ship Staff

    Staff on board a cruise ship are identifiable by uniform and name tags. The stripes (epaulettes) worn on their shoulders denotes their rank on the ship. ... Fourth Purser; Petty Officer; Departments. Colour between the stripes indicates the department: White: Hotel: Purple: Technical and Engineering, Electrical: Red: Medical: Green: Communications:

  24. Carnival Magic Cruise Review by leeostrow

    Cruise review , rated 4.1 out of 5 stars by member leeostrow. Skip to main content. Cruiseline.com. ... Purser Cruises: 7+ cruises. Reviews: 2. Helpful Votes: 19. Overall rating: 4.1 out of 5. Verified Review. 8 Night Southern Caribbean (Miami Roundtrip) Sail date: April 06, 2024 Ship: Carnival Magic Cabin type: Inside Cabin number: ...