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ITA AIRWAYS CONNECT
ITA Airways Connect is a website entirely dedicated to the Business-to-Business and always available to you.
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SkyTeam welcomes ITA Airways on board
AMSTERDAM, 29 October 2021 – SkyTeam, the global airline alliance, has welcomed ITA Airways - Italy’s new national carrier - into the alliance, replacing Alitalia. With ITA Airways on board, SkyTeam’s 700 million customers will continue to enjoy seamless connections to key destinations across Italy.
“For more than 20 years, the Italian market has been a cornerstone of SkyTeam’s European network and no other airline alliance connects Italy better to the world. We warmly welcome ITA Airways’ decision to join our alliance and ensure continuity of service for the millions of customers who choose SkyTeam as their preferred alliance to Italy,” said Walter Cho, SkyTeam Chairman. “SkyTeam and our members look forward to working with ITA Airways to establish long-term partnership opportunities going forward.”
Alfredo Altavilla, Executive Chairman of ITA Airways said: “Joining SkyTeam is a natural step, enabling us to continue to deliver a global network and seamless experience that customers flying to and from Italy expect. We look forward to close cooperation with our SkyTeam partners to support the start-up of our company, the Italian flag carrier.”
Alitalia ceased operations on 14 October and left the SkyTeam global airline alliance on the same date. SkyTeam has agreed with Alitalia Loyalty to continue the partnership that will enable the six million members of the MilleMiglia frequent flyer program to earn and redeem miles on selected SkyTeam members’ flights, offering a wealth of opportunities and exclusive services.
ITA Airways is also working closely with SkyTeam and its members to roll out SkyTeam-branded benefits that customers enjoy across the alliance, including priority airport services.
Media contact:
About SkyTeam
SkyTeam is dedicated to powering the safest and most seamless customer journey. 19 members working together to connect millions of passengers across an extensive global network. The members are Aeroflot, Aerolíneas Argentinas, Aeromexico, Air Europa, Air France, China Airlines, China Eastern, Czech Airlines, Delta Air Lines, Garuda Indonesia, ITA Airways, Kenya Airways, KLM Royal Dutch Airlines, Korean Air, Middle East Airlines, Saudia, TAROM, Vietnam Airlines, and Xiamen Airlines.
www.skyteam.com
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Italia Trasporto Aereo S.P.A., AZ (known as "ITA Airways")
VISAS, PASSPORTS AND API
F or international travel each passenger must have a valid passport and relevant visas for the final destination and for the stopover scheduled points in route, in case offloading should be necessary.
Some countries requires VISA, please check the latest entry regulation for your journey
ITA-Airways is not responsible for missing or invalid documents
Flight Listing Policy and Procedures:
Listing is mandatory.
If you issued your stand-by ticket through myIDTravel you are automatically listed on the flight.
Refund Policy:
Changes, cancellation, refunds must be processed through myIDTravel.
Downgrade must be refunded manually: email a copy of your boarding pass and ticket number to [email protected]
See myIDTravel embargo section
Due to migration to a new Reservation System, Electronic Ticketing database and Inventory on the night of the 22/23 February 2023, an embargo has been settled into myIDTravel to inhibit any new staff ticket issue with departure date from 21 to 23 feb included. In case of existing tickets listed / confirmed with departure 21-23feb we strongly recommend to change departure before/after the migration date. Please take care that all tickets that are not intended to used must be refunded within February the 21st.
ID passengers can check-in at economy class counter not later than 90’minutes for domestic flights and 120’ minutes for medium and long haul flights.
If you hold only carry-on baggage you can check-in at transit -desk
Once you have your boarding card please proceed to the boarding gate according to the boarding time.
Through check -in:
Not allowed for stand – by travel
Baggage policy:
Hand Baggage:
Only one item of hand baggage weighing 8KG and measuring no more than:
- 55 cm HIGHT
Checked Baggage:
- economy class - 1PC x 23Kg
- premium class - 1PC x 23Kg
- business class - 1PC x 32Kg
Through check-in of luggage is not allowed if travelling with stand-by tickets
Special Services:
WHEELCHAIR, PETC - AVIH, SPECIAL MEAL, ASR are not allowed for zed tickets
Unaccompanied minors (UM)
Unaccompanied minors holding zed tickets are not accepted
Dress code:
Appropriate, tidy and in line with the common standards of good taste.
Flip flops, slippers, tank tops, shorts and bermuda shorts, costumes and beach wear, sports clothing are not allowed.
Clothing must not consist of garments that can damage Company image (clothes that show offensive written and/or images)
Failure to comply with this rule may authorize airport operators to deny board or to downgrade.
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SkyTeam confirms ITA to replace Alitalia as Italian partner in alliance
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Dear customer, before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and English. ITA Airways has already taken steps to ensure that the entire Volare program and the connected communication flow are made available as soon as possible in the language of your country.
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