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TravelUp   Reviews

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Reviews 4.3.

94,898 total

Most relevant

Quick & efficient

Quick, efficient service and the request for wheelchair access was picked up and confirmed quickly by Michelle Vincent. Haven’t received the e-ticket yet though but it does say 72 hours so should arrive soon….

Date of experience : April 26, 2024

Booked accommodation only for Tenerife…

Booked accommodation only for Tenerife through Travelup after seeing prices/availability on Tripadvisor. Paid small deposit and checked with hotel directly (after reading reviews on here which made me doubt the legitimacy of the company). Hotel confirmed they had my booking, and had no concerns over the Broker (HotelBeds) that TravelUp had booked through. Paid full balance 2 weeks before hols…and no issues with hotel on arrival. Reservation was there and fully paid already. So whilst I had concerns, they turned out to be unnecessary for me!

Date of experience : March 29, 2024

Reply from TravelUp

Good afternoon, James, We are excited that you have had a great experience while booking your preferred property online. Our team works very hard to ensure we deliver our best services. Your review has already made our day and we are glad that you enjoyed the amenities at the property. Thank you for your compliment. Have a great afternoon ahead. Regards, TravelUp

Appereciation goes to Kyle Roberts

KYLE ROBERTS, was very helpful all the way, he was so patient trying to get me cheaper rates, flight has been booked, waiting to get on board.....The customer care service is top notch,this voucher has been hanging for a very long time, And now I am able to use it by adding some money to it, All thanks to Kyle who was very helpful 😀 👍, kudos to travel up

Date of experience : April 24, 2024

Good afternoon, Ms. Nwaefuna, Thank you so much for sharing your 5* feedback about our service. We are glad to hear that Kyle Roberts's performance exceeded your expectations regarding your trip. We will make sure that our representative receives the recognition he deserves. Thank you for your compliment. Have a great afternoon ahead. Regards, TravelUp

Great price compared to others

Great price compared to others. Easy to book. The only issue is that they refused to allow hyphens on my kids names on the site. I am not sure why that is, given the growing popularity of double-barrel names. I hope this will not pose a problem at the airport. Otherwise, great experience with the booking process.

Date of experience : April 25, 2024

All good so far

Never booked with Travel up before. Booking was easy. I got the confirmation with the reservation number immediately Flight was with BA. it was £100 cheaper that what BA showed me for the same flight (without any added extra) I was able to add that reservation to my BA account. So I am hoping the reservation is genuine. Fingers crossed. Hope I will able to fly without any issue in two months

Date of experience : April 21, 2024

Good evening, Ravi, Thank you for sharing your 5* review with our community. Your feedback is important to us, and we will continue to strive for the same level of services in the future. Hope to hear from you again about your upcoming trip. Regards, TravelUp

i am happy with the booking good deal…

i am happy with the booking good deal good price and matched my travel needs, easy transection took 5 minutes to book my tickts

Date of experience : April 27, 2024

They have always kept up their Travel…

They have always kept up their Travel News regularly, no matter where they are. The bookings and transaction went smoothly without a hitch. The only problem I have is not owning a printer to print out e-tickets.

Date of experience : April 22, 2024

Good morning, Subramanian, We are grateful and do appreciate you taking the time to share your 5* reviews with us. We are glad you enjoyed our product & services seamlessly. Thank you for your compliment. Have a great day ahead. Regards, TravelUp

Travel up is selling flights with Air…

Travel up is selling flights with Air Malta even though the airline has ceased to operate on the 30th of March 2024. There is another airline called KMalta in operation, but the airline logo on Travel up is definitely that of Air Malta. BE CAREFUL!!!

Does not include cabin luggage like makes out during the booking

I have just completed a booking with Travel Up. During the booking and what made me decided to go with Travel Up than its competitors on Sky Scanner is Travel Up gave the impression that a standard cabin bag (20kg or similar) was included in the price. After the booking it then stated hand luggage only. What is wrong with these companies and always trying to deceive people.

Exceptional Service from Ghani Usman at Travelup!

Ghani Usman from Travelup provided exceptional support when I booked my flight on April 18th. He was incredibly responsive and helpful throughout the process. I highly recommend his services for anyone looking to book through Travelup.

Date of experience : April 18, 2024

Good morning, Shanaka, Thank you for your 5-star rating. Ghani Usman will be motivated after hearing your feedback and will strive to keep serving you ahead in the future. Regards, TravelUp

Milo provided excellent service very…

Milo provided excellent service very attentive and dealt with my query in a swift prompt matter

Shawn Sampson is an excellent and trust…

Shawn Sampson is an excellent and trust worthy travel agent. He has a big helping attitude and solved the problem with ease earlier today. I have bought tickets via TravelUp a few times over the years and never had any problem. I certainly recommend TravelUp to future travellers.

Date of experience : April 16, 2024

Good afternoon, Yousuf, Thank you for your 5-star rating. Shawn Sampson will be motivated after hearing your feedback and will strive to keep serving you ahead in the future. Regards, TravelUp

Subject: Feedback - Appreciation for Kyle Roberts Kyle Roberts I wanted to express my sincere gratitude to Kyle Roberts for his outstanding assistance in purchasing my ticket. He was exceptional at his job and made the process seamless. Thank you, Omid Samari

Date of experience : April 19, 2024

Good morning, Omid Samari, Thank you so much for sharing your 5* feedback about our service. We are glad to hear that Kyle Roberts's performance exceeded your expectations regarding your trip. We will make sure that our representative receives the recognition he deserves. Thank you for your compliment. Have a great day ahead. Regards, TravelUp

its great and good experience very easy…

its great and good experience very easy to book every body must use this side

Nice and easy

Nice and simple layout with nice and clear add on's. Plus I've booked the same flights what Booking.com said were not available.

Frustrating calls to travel up when…

Frustrating calls to travel up when wishing you pay my outstanding balance. Apparently you can't pay from your ipad or mobile phone. Absolutely ridiculous. So three call and 1 hour later I have achieved nothing.

Date of experience : April 23, 2024

Really simple instructions

Really simple instructions, Booking process was completed really quickly. No problems encountered.

They just cancelled my return flight

They cancelled my return flight and requested a refund from the airline unknown to to me. Got to the airport 3 hours before my flight only to be told that my flight was cancelled. At that point no one was available to help, or just won't help. I was stranded, still stranded. Still trying to get some resolution. I was told that by them that the airline cancelled my flight. The airline said that the travel agency cancelled my flight and requested a refund which was processed and sent to them. I am deeply, totally unsatisfied with these company and will never use them again. In fact I will never book through a third party agency again. The saving is just not worth the headache. Never, never again!!!!!!

Date of experience : March 30, 2024

Straightforward booking with the…

Straightforward booking with the cheapest flights, fingers crossed all goes well when I get to the airport.

Good afternoon, Thank you for the 5*review. We are glad you liked our online booking process and found the services smooth and straight forward to use. Thank you for booking with us. Regards, TravelUp

the online booking experience

the booking experience was good other than expecting to provide passport details and finding this was not required. It would have been nice to have known that prior to starting the booking, or even during it as it gave me an uneasy feeling.

Date of experience : April 17, 2024

Good morning, Mr. Brooke, Thank you for sharing your 4-star review. It is unfortunate to see that you had a challenging time while booking in order to feed the passport details as these days it has been kept mandate by the airlines to feed these details beforehand. However, we are glad you made the booking successfully. Your feedback is important to us as we take all the reviews seriously and use them as an opportunity to deliver the quality expected. We appreciate your patience. Regards, TravelUp

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TravelUp   Reviews

In the Flights search site category

Visit this website

Company activity See all

Your profile picture

Write a review

Reviews 4.3.

94,898 total

Most relevant

Quick & efficient

Quick, efficient service and the request for wheelchair access was picked up and confirmed quickly by Michelle Vincent. Haven’t received the e-ticket yet though but it does say 72 hours so should arrive soon….

Date of experience : 26 April 2024

Booked accommodation only for Tenerife…

Booked accommodation only for Tenerife through Travelup after seeing prices/availability on Tripadvisor. Paid small deposit and checked with hotel directly (after reading reviews on here which made me doubt the legitimacy of the company). Hotel confirmed they had my booking, and had no concerns over the Broker (HotelBeds) that TravelUp had booked through. Paid full balance 2 weeks before hols…and no issues with hotel on arrival. Reservation was there and fully paid already. So whilst I had concerns, they turned out to be unnecessary for me!

Date of experience : 29 March 2024

Reply from TravelUp

Good afternoon, James, We are excited that you have had a great experience while booking your preferred property online. Our team works very hard to ensure we deliver our best services. Your review has already made our day and we are glad that you enjoyed the amenities at the property. Thank you for your compliment. Have a great afternoon ahead. Regards, TravelUp

Appereciation goes to Kyle Roberts

KYLE ROBERTS, was very helpful all the way, he was so patient trying to get me cheaper rates, flight has been booked, waiting to get on board.....The customer care service is top notch,this voucher has been hanging for a very long time, And now I am able to use it by adding some money to it, All thanks to Kyle who was very helpful 😀 👍, kudos to travel up

Date of experience : 24 April 2024

Good afternoon, Ms. Nwaefuna, Thank you so much for sharing your 5* feedback about our service. We are glad to hear that Kyle Roberts's performance exceeded your expectations regarding your trip. We will make sure that our representative receives the recognition he deserves. Thank you for your compliment. Have a great afternoon ahead. Regards, TravelUp

Great price compared to others

Great price compared to others. Easy to book. The only issue is that they refused to allow hyphens on my kids names on the site. I am not sure why that is, given the growing popularity of double-barrel names. I hope this will not pose a problem at the airport. Otherwise, great experience with the booking process.

Date of experience : 25 April 2024

All good so far

Never booked with Travel up before. Booking was easy. I got the confirmation with the reservation number immediately Flight was with BA. it was £100 cheaper that what BA showed me for the same flight (without any added extra) I was able to add that reservation to my BA account. So I am hoping the reservation is genuine. Fingers crossed. Hope I will able to fly without any issue in two months

Date of experience : 21 April 2024

Good evening, Ravi, Thank you for sharing your 5* review with our community. Your feedback is important to us, and we will continue to strive for the same level of services in the future. Hope to hear from you again about your upcoming trip. Regards, TravelUp

i am happy with the booking good deal…

i am happy with the booking good deal good price and matched my travel needs, easy transection took 5 minutes to book my tickts

Date of experience : 27 April 2024

They have always kept up their Travel…

They have always kept up their Travel News regularly, no matter where they are. The bookings and transaction went smoothly without a hitch. The only problem I have is not owning a printer to print out e-tickets.

Date of experience : 22 April 2024

Good morning, Subramanian, We are grateful and do appreciate you taking the time to share your 5* reviews with us. We are glad you enjoyed our product & services seamlessly. Thank you for your compliment. Have a great day ahead. Regards, TravelUp

Travel up is selling flights with Air…

Travel up is selling flights with Air Malta even though the airline has ceased to operate on the 30th of March 2024. There is another airline called KMalta in operation, but the airline logo on Travel up is definitely that of Air Malta. BE CAREFUL!!!

Does not include cabin luggage like makes out during the booking

I have just completed a booking with Travel Up. During the booking and what made me decided to go with Travel Up than its competitors on Sky Scanner is Travel Up gave the impression that a standard cabin bag (20kg or similar) was included in the price. After the booking it then stated hand luggage only. What is wrong with these companies and always trying to deceive people.

Exceptional Service from Ghani Usman at Travelup!

Ghani Usman from Travelup provided exceptional support when I booked my flight on April 18th. He was incredibly responsive and helpful throughout the process. I highly recommend his services for anyone looking to book through Travelup.

Date of experience : 18 April 2024

Good morning, Shanaka, Thank you for your 5-star rating. Ghani Usman will be motivated after hearing your feedback and will strive to keep serving you ahead in the future. Regards, TravelUp

Milo provided excellent service very…

Milo provided excellent service very attentive and dealt with my query in a swift prompt matter

Shawn Sampson is an excellent and trust…

Shawn Sampson is an excellent and trust worthy travel agent. He has a big helping attitude and solved the problem with ease earlier today. I have bought tickets via TravelUp a few times over the years and never had any problem. I certainly recommend TravelUp to future travellers.

Date of experience : 16 April 2024

Good afternoon, Yousuf, Thank you for your 5-star rating. Shawn Sampson will be motivated after hearing your feedback and will strive to keep serving you ahead in the future. Regards, TravelUp

Subject: Feedback - Appreciation for Kyle Roberts Kyle Roberts I wanted to express my sincere gratitude to Kyle Roberts for his outstanding assistance in purchasing my ticket. He was exceptional at his job and made the process seamless. Thank you, Omid Samari

Date of experience : 19 April 2024

Good morning, Omid Samari, Thank you so much for sharing your 5* feedback about our service. We are glad to hear that Kyle Roberts's performance exceeded your expectations regarding your trip. We will make sure that our representative receives the recognition he deserves. Thank you for your compliment. Have a great day ahead. Regards, TravelUp

its great and good experience very easy…

its great and good experience very easy to book every body must use this side

Nice and easy

Nice and simple layout with nice and clear add on's. Plus I've booked the same flights what Booking.com said were not available.

Frustrating calls to travel up when…

Frustrating calls to travel up when wishing you pay my outstanding balance. Apparently you can't pay from your ipad or mobile phone. Absolutely ridiculous. So three call and 1 hour later I have achieved nothing.

Date of experience : 23 April 2024

Really simple instructions

Really simple instructions, Booking process was completed really quickly. No problems encountered.

They just cancelled my return flight

They cancelled my return flight and requested a refund from the airline unknown to to me. Got to the airport 3 hours before my flight only to be told that my flight was cancelled. At that point no one was available to help, or just won't help. I was stranded, still stranded. Still trying to get some resolution. I was told that by them that the airline cancelled my flight. The airline said that the travel agency cancelled my flight and requested a refund which was processed and sent to them. I am deeply, totally unsatisfied with these company and will never use them again. In fact I will never book through a third party agency again. The saving is just not worth the headache. Never, never again!!!!!!

Date of experience : 30 March 2024

Straightforward booking with the…

Straightforward booking with the cheapest flights, fingers crossed all goes well when I get to the airport.

Good afternoon, Thank you for the 5*review. We are glad you liked our online booking process and found the services smooth and straight forward to use. Thank you for booking with us. Regards, TravelUp

the online booking experience

the booking experience was good other than expecting to provide passport details and finding this was not required. It would have been nice to have known that prior to starting the booking, or even during it as it gave me an uneasy feeling.

Date of experience : 17 April 2024

Good morning, Mr. Brooke, Thank you for sharing your 4-star review. It is unfortunate to see that you had a challenging time while booking in order to feed the passport details as these days it has been kept mandate by the airlines to feed these details beforehand. However, we are glad you made the booking successfully. Your feedback is important to us as we take all the reviews seriously and use them as an opportunity to deliver the quality expected. We appreciate your patience. Regards, TravelUp

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TravelUp customers have to contend with ever-changing T&Cs

Complaints from travellers claiming for a full refund spiral as they now face a £50 deduction

TravelUp has changed its terms and conditions since the pandemic and is retrospectively applying them to customers. It initially promised customers a full refund for cancelled flights. Then it imposed a fee of £75 per passenger plus a 2% charge. It subsequently changed that to £75 per booking, plus the 2% charge, then reduced it to £50 per booking. It’s now finally set up an online refund claim form, but that seems to require us to accept this fee.

SR, Warrington

Laments from TravelUp customers are echoing through my inbox and nearly 3,000 have joined a Facebook page dedicated to secure full refunds. Some have been faced with fees amounting to three figures that have almost eliminated the refunds remitted by the airlines. Until mid-April, the terms and conditions stated that a £75 per ticket fee applied if a customer cancelled or amended a ticket, whereas if the flight was cancelled by the airline they would receive a full refund “which we receive back from supplier/airline”.

In April a line was added, stating that when airlines refunded a flight they had cancelled, TravelUp would make an unspecified “deduction of credit/debit card (non-refundable) charges incurred by us at the time of the original booking and a small administration fee”. This fee turned out to be the £75 per head plus 2% of the ticket price.

In May, TravelUp’s CEO, Ali Shah, wrote to disgruntled customers announcing that the fee would be reduced to a flat rate of £50 and claimed that they had misinterpreted the initial promise of a full refund.

“Our terms and conditions originally stated that the customer was entitled to a full refund of what we receive back from the airline or supplier,” he stated. “This will never be the same as the amount you paid us when you booked, as this includes our service charges and we appreciate this has led to some customer confusion.”

Now the website’s FAQs are claiming that passengers who refuse to accept a rebooking or a credit note for a cancelled flight are deemed to have cancelled the flight themselves and are therefore requiring further service from TravelUp for which they must pay the £50.

The company’s contortions are troubling on many counts. Terms and conditions can’t be changed and retrospectively applied to bookings. It’s been illegal since 2018 to impose a surcharge for credit and debit card fees on customers. A fee of £75 per ticket plus a 2% charge – or even the new flat rate of £50 – is by no means “small” as claimed in the amended terms. And if the price charged for flights includes a service fee, as Shah states, this should be made clear at the time of booking and broken down before the payment stage.

TravelUp pointed me to a pre-existing clause half way down its terms and conditions which states that a “reasonable administration charge” will be deducted from refunds if a flight-only booking is cancelled by the airline. This is confusingly included under “Payments” rather than the section on cancellations and, since it gives no indication of what sum it regards as “reasonable”, customers would have no way of knowing what they were letting themselves in for.

Moreover, this term does not apply to accommodation-only bookings, yet PC of London says he was told that TravelUp would retain 25% of the refund for the cancelled hotel room he had booked. When he tried to claim a full refund via section 75, TravelUp disputed the claim and, by way of “evidence”, sent his card issuer the amended terms and conditions in which the right to charge a credit card fee and an administration charge had been added under the hotel cancellations section.

TravelUp was invited to comment on his case.

At the time of publication, nowhere on its website does TravelUp advise customers that they can apply direct to the airlines for a refund under Denied Boarding Regulations and thus save themselves the fee. Skyscanner, the online portal which directed many of the affected customers to TravelUp deals, told me that it has temporarily ceased its relations with the company because of its conduct. “We have been working closely with TravelUp to try to address our travellers’ complaints and concerns,” it says. “However, it’s clear that the unprecedented demands from Covid-19 cancellations, coupled with restricted customer service capacity from lockdown office closures, have meant that their customer service and refund processes are overwhelmed. We have therefore removed TravelUp from Skyscanner’s search results until such time as we are confident that they are back on top of things and that traveller cases have been resolved.”

Research by campaign group Which? has found that a number of travel companies are deducting legally questionable fees of up to £125 from customer refunds, while failing to explain their rights to claim direct from the airline. “Customers already left out of pocket by cancellations will be outraged to be told they need to pay to get their own money back,” says Rory Boland, editor of Which? Travel. 

“The number of customers still waiting for the refunds they are legally entitled to is mounting, so the regulator must take action against any companies it finds breaking the law by failing to provide full refunds for cancelled package holidays.”

If you need help email Anna Tims at [email protected]. Include an address and phone number. Submission and publication are subject to our  terms and conditions

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TRAVEL UP GROUP PLC

Company number 09197113

  • Company Overview for TRAVEL UP GROUP PLC (09197113)
  • Filing history for TRAVEL UP GROUP PLC (09197113)
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Next accounts made up to 31 March 2024 due by 30 September 2024

Last accounts made up to 31 March 2023

Confirmation statement

Next statement date 22 August 2024 due by 5 September 2024

Last statement dated 22 August 2023

Nature of business (SIC)

  • 64209 - Activities of other holding companies not elsewhere classified
  • 79110 - Travel agency activities

travel up group uk

Est. 1985

London Christmas Party Cruise – Exclusive to Greatdays

Meal, Welcome drink and Entertainment included - Now based at the 4 star DoubleTree by Hilton London Docklands Riverside.

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North Devon Explorer

On this tour we visit the picturesque villages of Lynton and Lynmouth, discover the National Trust’s Arlington Hall, go behind the scenes at the fascinating Dartington Crystal, visit RHS Garden Rosemoor, and explore the popular destinations of Ilfracombe and Bideford.

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Disney Hotels Summer Offer 2024

The July Offer starts here! Explore the parks to your full extent by staying in one of Disneyland® Paris’ onsite hotels – Santa Fe, Cheyenne, Sequoia Lodge, Newport Bay Club or the Davy Crockett Ranch.

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Medieval Ghent – NEW TOUR

Cosy yet vibrant, medieval with an industrial edge – Ghent is a stunning Belgian city of towers and gables. This stunning port destination is located in the north-west of Belgium and easy accessible from numerous cities.

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Fred.Olsen Cruise Lines for Groups

Greatdays Group Travel’s Cruise team are experts in helping to book and get the most out of a cruise with Fred.Olsen for you and your group.

Greatdays Group Travel – Great Holidays for Groups

Greatdays Group Travel is one of the UK’s leading specialist tour operators. Established in 1985, we pride ourselves on not only high quality service but also unique and interesting group tours. Our friendly team organise quality customised tours for group travel from 12+ persons and tailor-made holidays for groups to London , the UK and Ireland , Disneyland® Paris , Europe and many Worldwide destinations by coach, train or air.

Not part of a group? If you’re an individual traveller, please click here .

UK & Ireland Group Travel

Leeds Castle, Kent (09) © Sarah Dawson

Day Trips & Group Entertainment

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European Group Travel

Heidelberg Castle overlooking the city centre and the Old Bridge

Worldwide Group Travel

Kampong Chhnang City, Cambodia

River Cruises

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Cruises for Groups and Individuals

Balmoral, FOCL

Disneyland® Paris for Groups

Guests with Mickey Mouse

Education and Youth Groups

Bosworth-Battlefield-Leicestershire-Re-enactment_Armour-NCN

UK Incoming Tours

Hampton Court Palace, London

RHS Gardens

Fountain and topiary at Wisteria Walk, RHS Garden Wisley nr Woking, Surrey © RHS, Joanna Kossak

Incentive & Meetings for Groups

Dragon boat and scavenger challenge © Team Activity Group LTD

Really Interesting Tours

Art Nouveau

Greatdays Wholesale

Greatdays offer a trade only booking service for coach and tour operators or professional group travel organisers and we can provide single or multiple elements of a holiday.

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Greatdays Holidays

Greatdays are able to offer a complete tailor-made booking service for group travel organisers with the help of one of our friendly consultants to assist you through the booking process.

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Providing group travel since 1985

Greatdays Group Travel is one of the UK’s leading group travel tour operators . We have  extensive experience in both incoming and outgoing tourism serving London,   the UK, continental Europe and worldwide.

We offer competitive prices and inspiring group travel ideas and can organise accommodation in 3, 4 and 5-star hotels. Ferry crossings, flights, sightseeing, coach hire, transfers, guide services, theatre tickets and vouchers for visitor attractions and tourism suppliers, we can organise it all for you so you can kick back and enjoy your holiday.

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Travel Up Group Plc

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Comprehensive Business Report

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Our vision and purpose forms the core of who we are and where we’re going. Guided by innovation, passion, expertise and personalisation, exceeding the ordinary is what we do best.

Homepage > About ITC

At ITC, our vision is to be the ultimate home of personally crafted travel experiences.

To achieve this, not only are we passionate about the holidays we create, but we’re steadfastly committed to providing a bespoke, personal service without compare.

Our portfolio defines best in class and we’re always looking for new, innovative ways to further exceed our clients’ expectations.

Our strong industry partners mean we can open doors that others can’t, so when we say we’ll go above and beyond, we really mean it.

Our purpose

At the heart of everything we do is a desire to enrich our clients’ lives through creating personalised travel experiences.

To do this, we pride ourselves on our meticulous and professional attention to detail in everything we do. Whether our clients want a luxurious beach break or a journey into rarely chartered realms, we take the same exceptional level of care, attention and understanding across our whole diverse product offering.

Meet our Executive Team

With extensive experience and diverse backgrounds, meet our executive leadership team who lead the way in building, inspiring and guiding ITC’s future.

Our history

Our brands each have their own distinct history, which has helped ITC grow into one of the UK’s most established tailor-made travel groups.

From the first luxury holidays to ground-breaking travel firsts, our unrivalled diversity made us who we are today.

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UK and Great Britain Small Group Tours

Uncover new and exciting adventures in UK and Great Britain by taking part in our small group tours. Go sightseeing at your own pace surrounded by travellers like you. Provided by top tour operators & travel companies, our small group tours in UK and Great Britain will offer you the perfect balance between spending time on your own and group activities. View all small group tours .

176 UK And Great Britain small group tours with 2,014 reviews

10-Day Ultimate Ireland Small Group Tour Tour

10-Day Ultimate Ireland Small Group Tour

We selected this tour as it had, for us, the right combination of highlights and varied activities, included both the Republic of Ireland and Northern Ireland, and was a small group tour. This tour absolutely exceeded our already high expectations! The itinerary proved to be excellent, but a lot of the credit for the success of this tour, has to go to Finn, our exceptional guide. Like any good teacher, he is truly passionate about his subject — his country and sharing all it has to offer! He shared his knowledge and love of Irish history, literature, culture, sports, and music throughout the tour which added so much depth and color to our adventure. Finn is competent, personable, patient, funny and flexible — to name a few of his many virtues. Finn proved to be an excellent driver as we traversed many winding, narrow and challenging roads! He kept us on schedule, made modifications when needed, and provided us with a smooth running tour and a once in a lifetime experience for our group! We highly recommend Finn and the 10-Day Ultimate Ireland Small Group Tour! We made new friends and enjoyed a lot of fun and laughter along the way!

7-Day Ireland to Island Small Group Tour of Ireland Tour

  • In-depth Cultural

7-Day Ireland to Island Small Group Tour of Ireland

I have never been on a bus tour before but the amazing experience I had under the guidance of Finn made the whole adventure something l will be talking about to everyone in Australia . Finn didn’t have to sell Ireland to me, this country is beautiful through photos, film, documentaries and had me wanting to come. What Finn did though his passion and love brought knowledge of the highest level. Any experience he offered us he would always make us aware of the best photo opportunity or take it for us. He advised us on music and food suggestions, that never let us down. The thing I found most valuable was his awareness of each travelers’ needs and always made our safety the utmost importance. I adventured out of my comfort zone and did this knowing I felt very safe because of Finn’s good advise, this allowed me to get the full experience available to me though Overland Ireland Tours…Skellig Michael steps,kayaking or biking riding the Aran Islands memories that will last forever with me.

10 Day Wild Irish Experience  - Small Group Tour Tour

10 Day Wild Irish Experience - Small Group Tour

Irish experience tour group was fantastic. Great value for your money and Lee, our tour guide, was amazing. Always going above and beyond and made us feel like family. A beautiful and friendly country that slows down to smells the roses.
  • €99 deposit on some dates Some departure dates offer you the chance to book this tour with a lower deposit.

The Celtic Voyage - Multi-Day - Small Group Tour of Ireland Tour

  • Coach / Bus

The Celtic Voyage - Multi-Day - Small Group Tour of Ireland

Excellent in every way. We particularly enjoyed Mic’s presentations.

Northern & Southern Ireland Tour

Northern & Southern Ireland

there is a difference between, a tour guide and a tour leader, this i did not know. a leader is the organizer of all events, transportation and accommodations. Zoe far exceeded my expectations in this role, and i would highly recommend her. She was not a tour guide. I was expecting more information about the people, locations and cultures of Ireland.

8 Day Castles & Coast Experience  - Small Group Tour Tour

8 Day Castles & Coast Experience - Small Group Tour

AMAZING TOUR! Loved every second of it and can't wait to go back to Ireland! Kieran and Lee were our guides and can't say enough about their knowledge and their helpfulness. Thank you!

Scotland\'s Shetland Islands Tour

Scotland's Shetland Islands

This was a really enjoyable and comprehensive tour of Shetland, we had an amazing tour guide and had lots of good walking. A great mix of history, sightseeing, and culture.

Wild South - Multi-Day - Small Group Tour of Ireland Tour

Wild South - Multi-Day - Small Group Tour of Ireland

I enjoyed this small group tour so much that I signed up for their trip to Scotland too! Well informed guide, great choices of what we saw and did.

6-Day Outer Hebrides & Skye Adventure Small-Group Tour from Edinburgh Tour

6-Day Outer Hebrides & Skye Adventure Small-Group Tour from Edinburgh

Wonderful tour!! Due mostly to Donald, our driver. He was so very informative and entertaining along the way! His knowledge of the country and the folklore is amazing. What a pleasure. Please pass the compliments along to him. You're lucky to have him in your employment. I would not hesitate to take a Rabbie tour again. Thank you.

England Scotland Ireland – Highlights of UK Tour

  • Christmas & New Year

England Scotland Ireland – Highlights of UK

5-Day Devon & Cornwall Small Group from London Tour

5-Day Devon & Cornwall Small Group from London

Only the weather could have been better.

5-Day Northern Ireland & Atlantic Coast Small-Group Tour from Dublin Tour

5-Day Northern Ireland & Atlantic Coast Small-Group Tour from Dublin

We were able to see way more of the interesting corners of Northern Ireland than we ever could have driving on our own.

2-day Outlander Tour (Small Group) Tour

2-day Outlander Tour (Small Group)

This tour was incredible! Absolutely recommend it for any Outlander fans. Even non-outlander fans can enjoy it though!!
  • 10% deposit on some dates Some departure dates offer you the chance to book this tour with a lower deposit.

Classic Scotland Self Drive Tour

Classic Scotland Self Drive

We did not have a guide, so that question is not applicable. Rental car and accommodation were good.

The Best Of Ireland Tour

The Best Of Ireland

The communication/paperwork could use a little fine tuning, but overall the value was definitely there. This tour brings you through absolutely spectacular areas of Ireland, with enough downtime to not feel too rushed. The hotels/food was nicer than we expected for the price.

Reviews of Small Group tours to UK And Great Britain

Mike was an excellent guide, informative, very knowledgeable and flexible with the itinerary when necessary
Small Bus touring is the way to go!
Excellent guide - very informative and expert bus driver!
  • One week in England and Scotland (for Seniors) 2024/2025

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Heathrow Airport bank holiday flights under threat as refuellers announce strike, warns union

A similar 72-hour walk-out was called by the unite union involving the same group of workers in july 2022, article bookmarked.

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Touch down: Virgin Atlantic is one the airlines said to be at risk

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Fifty aircraft refuellers working at Heathrow airport will strike for 72 hours from 4 May , meaning potential chaos on one of the busiest travel periods of the year.

The action, part of a dispute over terms and conditions for new staff, has been timed to hit travellers over the early May bank holiday .

Those taking part are members of the Unite union working for AFS Aviation. The union says they refuel aircraft for 35 airlines at Heathrow, including Emirates, Virgin Atlantic and Air France, and warns the strikes “are likely to lead to severe disruption to airline services for passengers”.

AFS Aviation also services the three biggest US airlines – American, Delta and United – as well as Air Canada and Singapore Airlines.

The dispute is over reduced pension and sickness benefits for new staff recruited since the start of the year, leading to what the union calls a “two-tier workforce.”

The Unite general secretary, Sharon Graham, said: “AFS is behaving appallingly by attacking the T&Cs of new members of staff – those it views as the easiest to intimidate.

“But Unite will not stand for such bully-boy tactics and we will be backing our members in their fight for improved pensions and sick pay for all staff.”

Unite regional officer Kevin Hall added: “Our members recognise that if they allow this attack on their conditions to take place, before long this will become the norm. Unite won’t allow that to happen and is standing firm with our members on the picket line.

“AFS will have to answer directly to the airlines and passengers for the disruption caused by their unmerited actions.”

Sources at Heathrow say contingency planning is taking place. British Airways, which operates more than half the flights from Heathrow, has its own fuelling service and is unaffected.

The Independent has asked Virgin Atlantic and Emirates for comment.

A similar 72-hour strike was called by the Unite union involving the same group of workers in July 2022, over a peak summer weekend. But the dispute was settled before the action started after an improved pay offer was made.

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Ukraine-Russia war latest: Moscow 'hit gas facilities crucial to supply in Europe'; Russian murder rate 'up 900%'

Russia hit energy infrastructure in Ukraine this morning - and Volodymyr Zelenskyy now says this could affect supply to the EU. Elsewhere, the British Ministry of Defence has said war-related mental health issues are likely causing murder rates to rocket in Russia.

Saturday 27 April 2024 22:25, UK

  • Zelenskyy says Russian attack targeted energy facility 'crucial' to EU supply
  • Russia murder rate 'up 900%'
  • 'Putin did not order Navalny death,' - US report
  • Twelfth person arrested over Moscow terror attack
  • Explained : Why is Chasiv Yar the next target for Russia?
  • Your questions answered: Will Ukraine launch another spring offensive?
  • Listen to the Sky News Daily above and  tap here  to follow wherever you get your podcasts

That's it for our live coverage for tonight, but you can scroll back for all of today's updates.

British Defence Secretary Grant Shapps has shared this footage of the UK's Storm Shadow missiles being produced.

The long-range cruise missiles have been among the aid sent to Ukraine by the UK, and have been used to strike deep into Russian-controlled territory.

Earlier this week, the UK said it would commit even more Storm Shadows to Ukraine. 

The missiles have an official range in excess of 155 miles - although some experts have suggested they may be able to go further. 

Mr Shapps said the missiles were also being created to add to British stockpiles to "fight any future wars". 

By Sean Bell , military analyst

When the UK provided long-range Storm Shadow missiles to Ukraine, it was done on the understanding that these would only be used to target Russian forces in occupied territory, and not against Russia itself. 

Despite the limitations, Ukraine has complied, and that appears to have improved US confidence to the point they are prepared to supply the ATACMS (Army Tactical Missile System) missile. 

Indeed, we now understand that the US first supplied the ATACMS last month - in secret - and it appears to have proven its worth with attacks on a Russian-occupied airfield in Crime on 17 April, and earlier this week in an attack on Russian troop concentrations.

But will this new weapon risk an escalation of the war?

Russia knows that it faces strategic failure if the West were to commit fully to the defence of Ukraine, so it will continue to use threatening rhetoric and sabre-rattling to undermine Western political resolve. 

The interesting question is whether the introduction of ATACMS will change the course of the war. Long-range missiles are very effective at targeting and influencing the "deep battle" - the logistics that feed the front-line fight. However, they have limited impact on the frontline.  

The shortage of Ukrainian weapons is being exploited by Russia, which is making significant battlefield gains.

Volodymyr Zelenskyy has identified that his immediate priority is to "stabilise" the frontlines. 

Instead, ATACMS and the new package of Western military support provides Ukraine with a lifeline. 

In the city of Kharkiv, municipal workers are helping to clear up an area near a psychiatric hospital that targeted by Russia. 

Workers are draining a crater left behind by the attack and also inspecting damaged communication lines. 

A 53-year-old patient was injured in the strike.

Ben Wallace has hit out at German Chancellor Olaf Scholz for suggesting British and French troops are on the ground in Ukraine to programme cruise missiles. 

The chancellor had previously justified his refusal to send Taurus long-range missiles to Ukraine by saying it would require German troops on the ground to programme them. 

He had suggested British and French soldiers were in Ukraine to help with their Storm Shadow and Scalp missiles.

But Mr Wallace said in an interview with German news agency dpa: "[Scholz] was wrong... I can't tell you how Storm Shadows and Scalps are programmed. 

"But it doesn't involve people standing around in an airport in Ukraine, it doesn't need to do that." 

The former defence secretary also criticised Mr Scholz's hesitation to send Taurus missiles, saying: "You can't incrementally help Ukraine, you know, a bit of this and a bit of that. 

"Do we want Ukraine to win? Or do we want them to lose?... 

"Ukraine will abide by any restrictions you put on them. So you could give them Taurus. And you could add all sorts of restrictions about where you want it used or not used." 

Mr Wallace added that Mr Scholz is "not a leader for conflict at the moment" and that "looking either indecisive, or flip-flopping on certain decisions, or seeming to be out of step with your allies, only aids Putin". 

Volodymyr Zelenskyy has said this morning's Russian attack on Ukraine's energy sector had targeted gas facilities important for supply to the European Union.

The main target was the energy sector, various facilities in the industry, both electricity and gas transit facilities," he said in his nightly video address. 

"In particular, those gas facilities that are crucial to ensuring safe delivery to the European Union." 

Moscow earlier claimed its strikes were "in response to attempts by the Kyiv regime to damage Russian energy and industrial facilities". 

Australia has announced a military aid package for Ukraine worth 100m Australian dollars (£52m). 

Defence minister Richard Marles said the money will be used to fund short-range air defence systems, drones for the Ukrainian military and equipment including helmets, inflatable boats, fire masks and electricity generators, the Australian Broadcasting Corporation said. 

Mr Marles made the announcement during a trip to Ukraine where he met the country's prime minister Denys Shmyal and deputy defence minister Ivan Havryliuk. 

He said the latest package took Australian military assistance for Ukraine to 880m Australian dollars (£459m) since Russia began its invasion in 2022.

The Russian defence ministry has responded to this morning's attacks on Ukrainian energy infrastructure. 

It said it had carried out 35 strikes in the last week against energy facilities, defence factories, railway infrastructure, air defences, and ammunition stocks in Ukraine. 

The strikes were "in response to attempts by the Kyiv regime to damage Russian energy and industrial facilities", it said. 

Ukraine has been targeting Russian oil refineries and other facilities in drone attacks in recent weeks, despite US requests not to do so. 

Meanwhile, Ukrainian officials said Russian missiles had pounded power facilities in central and western Ukraine today. 

Russia's defence ministry said it had used sea and air-launched long-range precision weapons, including Kinzhal hypersonic missiles and drones.

It also said it had targeted Ukrainian troop formations and what it called foreign mercenaries. 

Anti-tank fortifications, known as "dragon's teeth", have been set up in the eastern region of Donetsk. 

As we've mentioned, Russia has been pushing in the Avdiivka direction and is aiming to reach the strategic town of Chasiv Yar. 

A 52-year-old Ukrainian has been injured after a Russian drone strike hit a truck he was driving, a local governor has said. 

Oleh Syniehubov, the governor of Kharkiv, said the man was taken to hospital in a serious condition. 

He said Russian forces used an FPV drone to hit the truck at around 1pm local time near Vovchansk, a city located less than 10km from the Russian border.

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NEWS... BUT NOT AS YOU KNOW IT

Iconic 80s pop group reuniting for UK festivals 38 years after massive hit

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Crowded House

Almost four decades after their breakthrough hit, Crowded House are reuniting for a string of festival sets this summer.

The rock band originally formed in 1985 and instantly gained mainstream success with incredible debut album and biggest single Don’t Dream It’s Over.

Now, bandmates Neil Finn and Nick Seymour are joining forces as they release new music and head on tour as well to the Isle of Wight festival.

Crowded House are set to take to the stage on Friday, listed with headliners like The Prodigy , Green Day , and The Pet Shop Boys .

Nostalgia has truly taken over this year with everyone from Faithless  to The Feeling riding that lucrative reunion wave.

Crowded House is no different as the Australian band — plus New Zealander Neil — release their eight studio album Gravity Stairs next month.

Crowded House band members Nick Seymour, Paul Hester, Mark Hart, Neil Finn in 1992

Adding to the group’s long list of tour dates is On The Mount At Wasing festival in Reading this summer.

Their tour will start in June at venues like Eden Project, the historic O2 Empire in Shepherd’s Bush, and Cardiff Castle as they weave festivals across the UK in.

Along with live gigs, a new single has been released — Teenage Summer — with an unexpected album on the way, which will be the first since the band parted ways in 2018.

Speaking of their huge debut hit, Neil told Variety : ‘It’s the song in a Crowded House set that people can sing from beginning to end very easily, in a group context, community singing and all that. That’s always been a pretty important thing for us.’

While Don’t Dream It’s Over was Crowded House’s biggest hit, songs like Something So Strong, Better Be Home Soon and Distant Sun were all popular.

During this hiatus, Neil went on to join the legendary Fleetwood Mac after the exit of Lindsey Buckingham.

The band originally formed in the mid 80s, finding success globally through into the 90s when they released compilation album Recurring Dream.

Crowded House performing now

Founding brothers Neil and Tim Finn were each awarded an OBE in 1993 for their services to New Zealand’s music but split three years later.

Tragedy struck in 2005 when drummer Paul Hester took his own life, with the group reuniting a year later in his memory.

In 2012, Pete Jones who had replaced Hester as drummer died aged 45 from brain cancer with the band calling him a ‘warm-hearted, funny and talented man’.

Ever since, Crowded House has had multiple splits and reunions but this is their biggest yet, with huge festivals and an appetite for nostalgia backing them.

Crowded House’s new single is out now and tickets for their tour are available on their website .

Got a story?

If you’ve got a celebrity story, video or pictures get in touch with the Metro.co.uk entertainment team by emailing us [email protected], calling 020 3615 2145 or by visiting our Submit Stuff page – we’d love to hear from you.

MORE : Kylie Minogue sends fans wild as she announces she’s headlining major festival this summer

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California Governor Newsom launches abortion travel ban ad campaign in Alabama

By Dave Pehling

Updated on: April 22, 2024 / 1:41 PM PDT / CBS San Francisco

California Governor Gavin Newsom is taking aim at states considering abortion travel bans with the launch of a new ad campaign.

Newsom's Campaign for Democracy ad is set to air in Alabama starting Monday. The governor tweeted out the ad in a social media post Sunday morning.

Alabama’s abortion ban has no exceptions for rape or incest. Now, Republicans are trying to criminalize young women’s travel to receive abortion care. We cannot let them get away with this. pic.twitter.com/gHbYJYlEXk — Gavin Newsom (@GavinNewsom) April 21, 2024

The text with the video post reads, "Alabama's abortion ban has no exceptions for rape or incest. Now, Republicans are trying to criminalize young women's travel to receive abortion care. We cannot let them get away with this."

The 30-second commercial shows two nervous young women driving in a car passing a sign that reads "State Line 1 Mile." 

"We're almost there. You're gonna make it," the passenger tells the woman behind the wheel just before they hear a siren and are pulled over by a state trooper.

"Trump Republicans want to criminalize young Alabama women who travel for reproductive care," a voiceover says as the state trooper walks up to the car.

"Miss, I'm going to need you to step out of the vehicle and take a pregnancy test," the trooper says, waving a test stick in one hand. The next shot shows the driver leaning on the hood of her car as the trooper puts her in handcuffs.

"Stop them by taking action at RightToTravel.org ," the voiceover intones as the ad ends.

Alabama is currently weighing a bill that would make it a crime to help women travel outside the state in order to receive an abortion. The ad is part of a larger effort to combat travel bans across the United States. Newsom was behind a similar ad that ran in Tennessee.

The RightToTravel.org website says that those two states and Oklahoma are considering bills that ban minors from traveling out of state to get an abortion without parental consent, even if it's a case of incest or if there is abuse in the family.

It isn't the first action the governor has taken in the political battle over abortion since the U.S. Supreme Court overturned Roe v. Wade in June of 2022. Two days after the ruling, Newsom partnered with the governors of Oregon and Washington to issue a multi-state commitment promising to defend access to reproductive health care, including abortion and contraceptives.

In September of that year, he launched a billboard campaign in seven of the most restrictive anti-abortion states urging women seeking the procedure to come to California for treatment. He also signed more than a dozen new abortion laws  protecting women's reproductive rights and ordered the state to end its contract with Walgreens after the pharmacy giant  indicated it would not sell an abortion pill by mail in some conservative-led states . 

  • Gavin Newsom
  • Roe v. Wade

Dave Pehling started his journalism career doing freelance writing about music in the late 1990s, eventually working as a web writer, editor and producer for KTVU.com in 2003. He moved to CBS to work as the station website's managing editor in 2015.

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