what is inclusive tourism

Book review – Inclusive Tourism Futures

Journal of Tourism Futures

ISSN : 2055-5911

Article publication date: 1 April 2022

Issue publication date: 1 April 2022

Zmyslony, P. (2022), "Book review – Inclusive Tourism Futures", Journal of Tourism Futures , Vol. 8 No. 1, pp. 136-137. https://doi.org/10.1108/JTF-03-2022-242

Emerald Publishing Limited

Copyright © 2021, Piotr Zmyslony.

Published in Journal of Tourism Futures . Published by Emerald Publishing Limited. This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at http://creativecommons.org/licences/by/4.0/legalcode

In tourism studies, inclusion has consistently been recognised to be a key but also a multidimensional and thus challenging issue. As societies evolve, understanding of whom and what inclusive tourism concerns has constantly been widening, and nowadays this area of study is flourishing. However, what remains the same is that inclusive tourism is inherently future oriented as it refers to ideas, methods and practices used to achieve a better future. Such a comprehensive perspective, explained by Anu Harju-Myllyaho and Alla Jutila in the introduction of the fifth volume of the well-received series The Future of Tourism , should guide the reader through the understanding the concept of the book and its contribution to futures studies.

Following the universally acknowledged truth that the future is made and not given, the editors present a set of six independent chapter contributions focused on the projects and studies highlighting, predominantly, the current perspectives of tourism inclusion. The main idea behind this bold solution is “not to draw specific scenarios for inclusive tourism futures, but to provide a timely insight into the discussion and lead the reader to consider the future possibilities based on current research and development streams” (p. 3). Bearing this in mind, one may state that the book enhances the field of futures studies by highlighting the context of inclusive tourism futures making, emerged from the present knowledge and experiences and then driven by three elements, i.e. actors, methods and practices. These components also set the monograph structure, each presented in two chapters focusing on a particular aspect of inclusive tourism.

In the part devoted to actors, Höckert, Kugapi and Lüthje (Chapter 1) discuss inclusiveness within a participatory tourism development project led by the University of Lapland by referring to the basics of hospitality concept, in which openness to perspectives of others makes the hosts’ and guests’ roles fluid and reciprocal. This profound study suggests that future development projects should provide space for negotiated participation and project roles, leaving participants an option of not participating in the project. In Chapter 2, Trdina, Jutila and Turnšek, after analysing the inclusiveness of the Airbnb platform from the service providers’ perspective, raise the issue of unequal distribution of managerial, emotional and aesthetic skills required to participate in the platform successfully.

The second part focuses on methods of measuring inclusion in tourism. Harju-Myllyaho and Salla Jutila (Chapter 3) use causal layered analysis to investigate how different spheres of inclusion have been raised and formulated in the regional and national tourism development strategies of Scotland, Portugal and Finland. Chapter 4 by Winter et al . touches on the difficult issue of a pro-poor tourism initiative initiated in Brazil, measuring its limited effectiveness by using the value chain analysis.

Part 3 concerns practices. Considerable criticism towards the inclusiveness of information on accessibility provided by 147 European-based tourist applications (Chapter 5) by Fernández-Villarán, Erice, Espinosa, Goytia, Madariaga and Rodríguez would be more inspiring for the reader if the authors presented more comprehensive results of the study. Finally, in Chapter 6, in turn, Nisula, Kohllechner-Autto and Skantz draw a complex picture of social inclusion conditions in the sparsely populated area of Finnish Lapland seen from the perspective of tourist entrepreneurs.

Well-written but quite modest in graphics, the chapters vary in terms of structure, dimensions of inclusion, levels of analysis and research approaches, which points to the multidimensionality of the subject, but may also leave the reader hungry for more, also considering the European setting of the majority of contributions.

The case studies mostly lean on qualitative methods. Except Chapter 3, futures research methods have not been exploited, which is justified by the book concept. Thus, special attention must be given to the conclusion, where the editors identify the crucial factors of inclusive tourism futures making stemming from the chapters and complete the work by presenting a generalised model of building inclusive tourism futures. Doing this on the very last page without an in-depth elaboration, they perhaps deliberately leave the reader hungry for more again, as the issue of inclusive tourism futures does deserve a follow-up. As many reported projects are still ongoing, we may expect the topic to continue.

Summing up, this book has the potential to generate interest in researchers and postgraduates specialising in inclusive tourism and its futures, as well as experts and developers of inclusive tourism projects.

About the author

Piotr Zmyslony is based at the Department of Tourism, Faculty of International Business and Economic, Poznań University of Economics and Business, Poznań, Poland.

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Inclusive Tourism, a Cultural Paradigm Shift in Approaching Tourism Development

• First Online: 06 October 2022

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• Ingrid Molderez 5 &
• Kavindya Perera 5 , 6  

Part of the book series: Contributions to Management Science ((MANAGEMENT SC.))

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In this paper, the purpose is to highlight another concept of inclusive tourism than what is usually understood as “inclusiveness.” Despite its very specific meaning: tourism is accessible to everybody by taking away the barriers that prevent a person from enjoying tourism, inclusiveness is much broader than only focussing on the demand side. The supply side of inclusive tourism stresses the underprivileged providers of tourism in the Base/Bottom of the Pyramid (BOP) areas. The paper is rather conceptual and describes the relevance of the BOP frameworks with respect to tourism. Research has shown that the most inspiring cases can be found where the two criteria of entrepreneurship and co-inventor meet. However, not many cases in the tourism sector can be found here. This approach of tourism is important because entrepreneurs are appreciated due to their capabilities. They develop tourism models from their perspective, in contradiction to models that focus on applying western business perspectives. The local community is involved because their skills and motivation for participation are central. Local people become a change agent and a developer for a greater understanding of their local culture which leads to positive contributions such as the conservation of the natural and cultural heritage. This approach of inclusive tourism is illustrated by the Hiriwaduna Village Tour in Sri Lanka. Despite the importance of this model, cases in the tourism sector are rare. This underlines the fact that the tourism sector is still too much seen from the demand side of the tourists and does not include enough input on how local people would like to develop their community into a flourishing and self-reliant one.

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Acknowledgments

We would like to thank the reviewers for their very supportive comments and Prof. Dr. Carina Branzila, University of Iasi, Romania, for her valuable feedback.

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Molderez, I., Perera, K. (2022). Inclusive Tourism, a Cultural Paradigm Shift in Approaching Tourism Development. In: Borin, E., Cerquetti, M., Crispí, M., Urbano, J. (eds) Cultural Leadership in Transition Tourism. Contributions to Management Science. Springer, Cham. https://doi.org/10.1007/978-3-031-14121-8_15

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Vamos Expeditions Adventure

Inclusive and social Tourism: What it is and why it matters

« Whether disabilities are temporally or permanently, physically or mentally, it doesn’t matter if its only one person or a group, we are committed to adapt our offerings and services to every client’s needs because we believe everybody has the right to enjoy an incredible vacation in Peru and Latin America. «

In the past 3 weeks our team of Vamos Expeditions participated at an in-depth course about social inclusion and diversity in tourism. We approached the Peruvian Foundation of Inclusion for Tourism (www.turismosocial.org) to learn more about inclusion and different types of disabilities, specific needs during travel, challenges and solutions.  We thought it was really important for us to understand the whole spectrum of special needs, to be able to attend well, to adapt and adjust our services details, programs and itineraries better.  

Our team already had several experiences in the past working with disabled people and we started with sharing some of those stories. For example, passengers who took a wrong step and had to sit for a couple days in a wheel chair, an Inca Trail hike with a women with leg prostheses (read more on this blog: https://vamosexpeditionsblog.wordpress.com/2017/08/31/a-belgian-girl-without-legs-inspires-everyone-when-she-climbs-on-the-inca-trail-to-machu-picchu/) and several experiences with visually impaired travelers. We all agreed that these experiences were very rewarding for us as humans and that we wanted to create more of them in the future. Recognizing as well that there are so many different ways in which our country can be experienced with different senses (such as trying new foods, hearing the typical music and concert of sounds of nature for example in the Amazon, touching the perfect Inca stones, listing to the stories and history of our ancient civilizations, different languages, feeling the warm winds in the desert, and so much more.)

We quickly learned that inclusive tourism is much broader than we originally thought and that it goes far behind wheelchairs, people with prosthesis, hearing and sight restrictions.  We learned it is about giving people access to move independent with dignity and equity. That it also includes pregnant women, vulnerable populations, people that have food restrictions, our very youngest and elderly, people with mental restrictions or psychological problems. And that inside all of these categories there exist a spectrum of differences and that their needs can be changeable in a short or medium time-frame.

Did you know that 15% of the world population has some sort of disability? These are aprox. 650 000 000 people !

We talked about privileges, power, vulnerable communities and the importance for us to foment respect and solidarity between our travelers and the places and the people they visit along their journey.  We noted that social tourism and making tourism more accessible gives many benefits to the local populations for example making the access easy to enter hotels, museums, transportations, walkways, but also lots of economic benefits, for example, we noticed that in Latin America most destinations have a peak tourism season and very low seasons. Groups of elderly can often travel outside the high season and travel longer and slower, which allows more depth instead of distance and which gives hotels, local tour operators, artisans, and the whole tourism chain, a chance to keep their staff working the whole year round and this is very beneficial.

We also looked at the history of tourism and social tourism, dating back all the way from 1872  starting in Germany, Austria and France and we shared ideas about how to make our work place a more inclusive environment.

As part of the training we also received a 2 classes in sign-language focused on attending deaf travelers. This part was very excited and our team loved this. We learned the signs for letters and numbers, spelling our names, courtesy phrases and common expressions and basic phrases for conversations and that make us able to help travelers on the street with directions, in a restaurant to order, during hotels check-ins and check-outs and for travel.

It was really wonderful to learn to talk a little bit with our hands.

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Inclusive Tourism Futures

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The ILO supports the just transition of tourism sector in North Sulawesi, Indonesia, known for its wealth of biodiversity reserve of flora and fauna, towards sustainable and inclusive tourism through social dialogues.

4 September 2023

Numerous employment and economic opportunities can be developed without destroying the environment and biodiversity. Crafts, eco-tour package products and art as well as cultural performances and events are only some of the opportunities that we can explore and expand." Dr. Johny Tasirin, a senior lecture of the Faculty of Agriculture of Sam Ratulangi University (UNSRAT)

To ensure the sustainability of our tourism sector, we need to consider the carrying capacity of the tourism destination, awareness of the community to preserve the environment while also benefitting economically from the tourism development, for this a functioning social dialogue between various stakeholders is crucial." Tendy Gunawan, ILO’s Programme Officer for Enterprise Development and Employment

Related content

UNEP, ILO, UNDP, UNIDO, UNITAR

Partnership for Action on Green Economy (PAGE) in Asia

North Sulawesi moves towards a sustainable and innovative green and blue tourism

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10 Best All-inclusive Resorts for Families in the Caribbean

The best all-inclusive family resorts include kid-centric programming, dedicated family pools, and water parks.

We independently evaluate all recommended products and services. If you click on links we provide, we may receive compensation. Learn more .

The Caribbean is a popular family vacation destination because of its year-round warm, sunny weather, white-sand beaches, breathtakingly clear waters, and easy access from the East Coast. What really makes the difference for many families, though, is this idyllic region's abundance of incredible all-inclusive resorts.

These resorts offer everything families need for a perfect vacation in one convenient package — accommodations, meals, drinks, and activities. The Caribbean's best all-inclusive resorts for families also make space for child-centric programming like kids clubs, dedicated family pools, and even on-site water parks.

With that in mind, we’ve rounded up the best family-friendly all-inclusive resorts in the Caribbean to book for your next warm-weather getaway with kids — including a private island oasis in Antigua and a sprawling resort on the Turks and Caicos archipelago.

Tamarijn Aruba All Inclusive

Divi & Tamarijn

Also available to book at Expedia.com and Hotels.com

Located along a serene stretch of Eagle Beach, Tamarijn Aruba All Inclusive boasts a prime oceanfront location plus an abundance of kid-friendly activities and amenities, like a state-of-the-art kids club and biking, snorkeling, and pickleball.

The kids club is only open on weekdays.

Families can soak up the sun at Tamarijn Aruba, which happens to be on Travel + Leisure ’s list of the best all-inclusives in Aruba . Kids ages 4-12 can stay, play, and eat free at the Sea Turtles Club, where they'll enjoy crafting, face painting, movie screenings, bingo, kite-making, and tie-dye.

Meanwhile, adults can post up on the beach or at one of the four pools — or indulge in a spa treatment — before regrouping for family-friendly fun like biking, snorkeling, pickleball, tennis, and basketball. A stay here also grants you access to over 15 restaurants and bars (including options at sister property Divi Aruba), meaning picky eaters of all ages have plenty of choices.

"I stayed at The Tamarijn with friends, and there was nothing like starting and ending the day on the balcony, listening to the sound of the waves crashing on the shore directly in front of our room," said T+L contributor Jacquline Dole .

The Details:

• Inclusions: All food and drink, activities, and gratuities
• Kids Club: Free, available for children ages 4-12
• Location: Oranjestad, Aruba
• Rates: Start at $845 per night based on two adults

Beaches Turks and Caicos

Beaches Turks & Caicos

Also available to book at Expedia.com

This all-inclusive has everything you could ever want or need for a fun-filled family vacation: 20-plus restaurants, dozens of complimentary activities, a massive water park, and complimentary kids club programming for children ages 0-17.

Since the resort is pretty crowded, you must wake up early to secure beach chairs for the whole family.

Beaches Turks and Caicos offers a 45,000-square-foot water park, 21 restaurants, 10 sparkling swimming pools, and miles of sugar-sand beaches. Little ones can mix and mingle with their favorite Sesame Street characters while adolescents can hit up the Xbox Play Lounge or teen disco. The kids camp offers specialized, complimentary facilities for children of all ages, including an Infant Program (ages 0-2), a Toddler Program (ages 3-4), a Navigators Program (ages 5-7), the Adventurers Program (ages 8-10), a Tweens Program (ages 11-14), and Teen Program (ages 15-17). Beaches is also a Certified Autism Center with specially trained staff to support children with specialized needs.

The 758-room property is divided into five villages, which makes its sprawling size feel a little less overwhelming. While you can’t go wrong with any of the room categories, larger families will appreciate the ultra-luxe three- and four-bedroom villas, which include private butler service.

"I was genuinely floored by how many places there are to eat — the food options can satisfy picky eaters and those looking for fine-dining options," said Anna Popp , associate commerce editor at T+L.

• Inclusions: Unlimited drinking and dining, gratuities, unlimited land sports, non-motorized water sports, scuba diving, water park access
• Kids Club: Free, available for children ages 0-17
• Location: Providenciales, Turks and Caicos
• Rates: Start at $424 per adult per night and $38 per child per night

Royalton Negril, Autograph Collection

Royalton Negril

Set on a secluded stretch of sand, Royalton Negril, Autograph Collection offers spacious all-suite accommodations and active pursuits like non-motorized water sports and tennis.

Spa access isn't included.

All ages will enjoy a stay at the sun-soaked Royalton Negril, Autograph Collection — take it from me. Even though my family stayed at the attached adults-only sister property, the Hideaway at Royalton Negril, we shared many amenities, including activities, bars, and restaurants.

Dining highlights include the excellent buffet with a separate kids section for comfort classics like chicken fingers and mozzarella sticks, a coffee and gelato shop that serves up refreshing sweet treats, and a lively hibachi eatery where singing and dancing are very encouraged.

While you sip tropical cocktails at the swim-up bar or enjoy the spa, children ages 4-12 can play at the kids club, and adolescents can play video games, ping pong, and tennis at the teen club. The beach area on the family-friendly side is expansive and hosts non-motorized water sports like Hobie Cats and paddle boards.

At the end of an action-packed day, retreat to your luxury suite. The family suites are especially popular because they have privacy doors between the sofa area and the main room, and the bathrooms have Jacuzzis for an extra-luxe touch. I recommend splurging on The Diamond Club, which includes butler service. Helpful staff members are on hand to reserve beach chairs, deliver food and drinks, and arrange dinner reservations — which comes in handy in the peak season around the holidays when groups trying to secure large tables line up at the restaurants.

• Inclusions: Unlimited dining and drinking, daily entertainment and nightly shows, water sports, splash pad
• Location: Negril, Jamaica
• Rates: Start at $330 per night per adult and $440 per night for one adult and one child

Grand Palladium Jamaica

Taylor McIntyre / Travel + Leisure

This newly renovated hotel stands out for its sleek rooms and suites, ample activities and amenities, 20-plus drinking and dining venues, and sparkling swimming pools, including Jamaica’s largest.

The property’s large size means lots of walking.

Fresh off a multimillion-dollar renovation, Grand Palladium Jamaica in Montego Bay will delight you with five pools, 23 drinking and dining venues, and a seemingly endless amount of complimentary activities and entertainment offerings such as live reggae bands, kids Olympics, non-motorized water sports, and mini golf.

The main pool — said to be the largest in Jamaica — is a stunning infinity pool, and the children's pool includes a water park. The property also has a Baby Club for kids 1-3 years old, a Mini Club for children ages 4-12, and the Black & White Junior Club for tweens and teens. We'd be remiss not to mention the newly refreshed rooms and suites, each featuring contemporary decor and furnishings, private terraces, and hydromassage bathtubs.

"I visited the Grand Palladium Jamaica in September 2023 after it underwent a $27.5 million renovation. The resort sticks to its name by being truly grand... [It] strikes a nice balance of lively party and serenity, allowing guests to really make their own adventure," said T+L senior visual editor Taylor McIntyre .

• Inclusions: Drinking and dining, daytime and evening entertainment, kids activities, non-motorized water sports, gratuities
• Kids Club: Free, available for children ages 1-17
• Location: Montego Bay, Jamaica
• Rates: Start at $236

Coconut Bay Beach Resort and Spa

Also available to book at Booking.com

This all-inclusive resort is ideal for adventure-seeking families and boasts a mile-long beach, a sprawling paintball course, and St. Lucia’s largest water park.

The water can be a bit choppy since the property is located on the Atlantic side of St. Lucia.

At Coconut Bay Beach Resort and Spa, three of the five pools are designed for families: the zero-entry Splash Pool with its sloping entrance, the Activity Pool, where you and your fam can play volleyball, and the Splash Plunge Pool. The property is also home to the island’s largest water park — CocoLand, which boasts slides and a lazy river.

It gets better: The resort is home to a 30,000-square-foot paintball course. There are also eight restaurants, seven bars, and a mile-long white-sand beach where you can play volleyball, throw horseshoes, go kitesurfing, and partake in action-packed water sports. Other activities and entertainment offerings include reggae lessons, themed beach parties, karaoke, tennis, and basketball. Caretakers may also send little ones ages 3-12 to the CocoLand Kidz Klub.

Splash, the family-friendly accommodations wing, offers spacious rooms and suites with private patios and separate seating areas, including connecting units for larger groups.

• Inclusions: Unlimited drinking and dining, water park, daytime and nighttime entertainment, gratuities
• Kids Club: Free, available for children ages three months to 12 years old
• Location: Vieux Fort Lighthouse, St. Lucia
• Rates: Start at $369 per night

Club Med Punta Cana

With unlimited land and water sports like sailing and trapeze, Club Med Punta Cana appeals to active families.

There are only three restaurants.

Club Med Punta Cana spans 100 oceanfront acres and is Club Med’s flagship family-friendly property. Trust me: There’s something for everyone here. The value-packed amenities, like complimentary sailing lessons and a state-of-the-art circus and trapeze facility, blew me away. These are just a few of the over 30 activities included in your stay, including archery, pickleball, snorkeling, kayaking, and tennis and dance lessons.

I admit I didn’t travel here with children, but I was impressed with the kid- and family-friendly programming, including exclusive spaces like a dedicated pool. Baby Club Med and Petit Club Med are available for kids 0-2 and 2-3, respectively. Mini Club Med, suited for ages 4-10, offers activities like sailing and archery lessons. There’s also Teen Club Med (ages 11-13) and Chill Pass Club Med (ages 14-17). If you're traveling with a big crew, stay in one of the newly renovated, tropical-inspired two-bedroom family suites.

• Inclusions: All drinking and dining, unlimited land and water sports, gratuities
• Kids Club: Free for children ages 4-17; club for ages 0-4 is an additional cost
• Location: Punta Cana, Dominican Republic
• Rates: Start at $170 per person per night

Hyatt Ziva Cap Cana

Also available to book at Hotels.com and Expedia.com

Hyatt Ziva Cap Cana is a luxurious family-oriented resort with spacious all-suite accommodations, plus noteworthy amenities like a massive water park.

Restaurants and bars can get quite crowded and may require a long wait to be seated.

Located in Punta Cana's swanky resort area, Cap Cana, this all-inclusive resort has ample amenities, including a water park complete with a lazy river, a massive infinity pool, a stunning beach area, and 12 restaurants and bars. The kids and teens clubs offer interactive activities, supervised games, and even VR simulators. During the day, you can partake in non-motorized water sports and volleyball before enjoying family-friendly music and dance performances in the evening at the outdoor amphitheater.

Henley Vazquez , T+L A-list travel advisor and Fora co-founder, describes the property as “popular with advisors and travelers because it has incredible activities for kids during the day — including great water slides — and lovely amenities for adults, too.” Additionally, “The rooms are beautiful, the food is great, and you can fly directly into Punta Cana, which makes it convenient, too.”

• Inclusions: Food and drink, water park access, land and non-motorized water sports, live entertainment
• Kids Club: Free, available for children ages 3-17
• Rates: Start at $599 per night

Curtain Bluff

Also available to book at Hotels.com and Tripadvisor.com

This serene 72-room resort is unique because it offers both non-motorized and motorized water sports at no additional cost. Plus, it has not one but two private beaches.

There are no performances or lively nightlife activities besides live music during dinner.

The World’s Best Award-winning Curtain Bluff in Antigua is unique because it offers an intimate and refined feel — which is rare for an inclusive property. Although the property has just 72 rooms and suites, families have plenty of room to roam out on the sand on the two private beaches. Cee Bee Kids Camp is great for kids ages 3-10 who like to craft, sail, and snorkel.

“What I love about Curtain Bluff is that when they say all-inclusive, they mean all-inclusive — even the water sports!” says Vazquez. She continues, “You can go and read a book on the beach while your kids are learning how to sail at no additional cost.”

• Inclusions: All meals and drinks, water sports, land activities 
• Kids Club:  Free, available for children ages 3-10
• Location: Old Road, Antigua
• Rates: Start at $1,050 

Jumby Bay feels like your very own private oasis — and that’s because it is.

It’s definitely a splurge — rates start at over $2,000 per night.

Serenity-seeking families need not look further than this pristine private island resort in Antigua, accessible only via boat. A World’s Best Award winner , Jumby Bay spans 300 acres, “giving kids lots of space to explore safely and families plenty of room to run, bike, and play without worries of disturbing couples,” Vazquez says. You and your family can wakeboard, sail Hobie Cats, or go snorkeling, and the Camp Jumby Pavilion offers kid-friendly fun and games, including relay races, water sports, bake-offs, and musical instrument lessons.

Feel to bring the whole family — aunts, uncles, and cousins included. “The accommodations range from rooms and suites to huge estates, so whether it's a smaller family in need of a room plus a rollaway, a multi-gen looking for the flexibility of space, or a group who loves the privacy of a villa but the services of a hotel, you're covered,” Vazquez says.

• Inclusions: All-day dining, drinks, water sports, land activities, gratuities
• Kids Club: Free, available for children ages 3-11
• Location: Jumby Bay, Antigua
• Rates: Start at $2,300

Turtle Beach by Elegant Hotels

Turtle Beach

Located on a prime stretch of sand in Christ Church, this all-inclusive includes an impressive kids club, non-motorized water sports, and dance lessons to keep families entertained for hours.

The property doesn't offer multi-bedroom suites.

On the southern shore of Barbados, this all-inclusive Marriott resort is among the island’s best. While some families are happy to lounge poolside or on the beach all day, others may prefer more action. This property has you covered. Think cricket, crafting, dance lessons, tennis, and non-motorized water sports. Little ones can splash around in the dedicated children's pool, and the beloved Fly Fishing Club offers a variety of activities for kids 4-12 years old. Other highlights include five dining venues and spacious all-suite accommodations with breezy island-inspired decor and private balconies or terraces.

• Inclusions: Dining, non-motorized water sports, land sports, gratuities
• Location: Christ Church, Barbados
• Rates: Start at $257

Know Before You Go

Understand the different pricing structures..

“While some all-inclusives can be a great deal, they don’t all equate to a less-expensive trip,” says Vazquez. “For instance, when booking online, all-inclusives are priced based on occupancy, so if you’re booking a room for two but you’re a family of four, the room price will change.”

Additionally, it's worth noting that some properties allow kids below a certain age to stay for free, while others will charge a fee. It’s critical to have a set budget ahead of time to ensure you’re picking a property that best aligns with what you’d like to spend.

Read the fine print. 

Put simply: “‘All-inclusive’ does not mean the same thing everywhere,” Vazquez explains. For example, “Some properties might exclude water sports or certain beverage options, so be sure to read the fine print!”

Before booking a resort, identify what you want in an all-inclusive. Do you want complimentary motorized water sports? Gratuities? Premium alcoholic beverages? Ensure the property meets your specific needs and expectations.

Check for seasonal amenities.

Some activities, amenities, and facilities may only be available for part of the year. For example, the Surf Shack at St. Lucia’s Coconut Bay Beach Resort, which offers kitesurfing, wing foiling, and gear rentals, is open from November to June. And at Curtain Bluff, the Cee Bee Kids Camp is open six days per week over peak holidays — and only five days per week most other times of the year.

How We Chose These Hotels

Travel writer Lauren Dana Ellman poured through user reviews, ratings, and T+L editor picks — including World’s Best Award winners — to narrow down the top all-inclusive resorts in the Caribbean for families. She also tapped Henley Vazquez, a T+L A-list travel advisor with extensive experience planning family travel in the Caribbean. Additionally, Lauren has personally visited over a dozen all-inclusive resorts — many in the Caribbean — with her family and relied on her travels and experiences to complete the list. Of course, these hotel recommendations also align with our T+L Hotel Values .

The 16 Top Affordable All-Inclusive Resorts in Mexico, Caribbean and the U.S. in 2024, Vetted by a Travel Editor

More relaxation and less budgeting.

PureWow editors select every item that appears on this page, and the company may earn compensation through affiliate links within the story. All prices are accurate upon date of publish. You can learn more about the affiliate process here .

As a travel writer and editor for over a decade, I learned a thing or two about planning domestic and foreign trips…but I didn’t come around to the delight of the practically-planning-free allure of the all-inclusive resort until later in my experience excursion-ing. This appreciation was hard-won—I discovered how much more stressful it is to plan a trip budgeting my own money rather than company funds; you would too, if an a-la-carte resort charged an exorbitant amount for room service oatmeal and pot of coffee. Here are my suggestions for the top affordable all-inclusive resorts I’d travel to in 2024, ranging from beachy escapes in the Caribbean and Mexico to a couple surprising escapes right here in the U.S.

20 of the Best All-Inclusive Resorts in the U.S.

What Are the Advantages to All-Inclusive Resorts?

If you stay at an all-inclusive, you’re (mostly) safe from sticker shock when you’re presented with your final bill. Since the food, resort activities, Wi-Fi, parking and all the other little extras are bundled into the nightly rate, you are free to just roam the grounds booking your dinners, borrowing your water sports equipment and parking your kids in the kids’ club when you want that much-deserved me (or us) time.

However, buyer beware: While the term “all-inclusive” sounds definitive, the precise meaning can change depending on where in the world you’re booking your stay. For example, in coastal Mexican and tropical Caribbean resorts, the label usually means the price of the nightly room includes meals, activities and—this adds up, vacationers—unlimited alcoholic drinks. (So, for instance, imagine you’re on a cruise , except the ship analog would be the boundaries of your Cancun resort.) By contrast, in popular destinations including Hawaii, Las Vegas and continental U.S. resorts, room charges usually only cover the overnight room stay itself, with possibly a breakfast included. In these cases, sometimes domestic resorts will bundle room nights together and add themed perks—say, a show at the resort’s casino and dinner or a set of activities suitable for children—for a special price.

How I Chose the Top Affordable All-Inclusive Resorts

I searched for resorts with high-ranking user reviews costing below $350 per night, including meals and activities. Resort rates can swing wildly—from the premium on high season bookings during spring and summer school holidays, as well as during winter to the relative bargain shoulder season booking opportunities between Thanksgiving and New Year. So for comparison’s sake, I quoted prices for the May-June booking season. When resort rates diverge from the all-meals, all-activities model, I note it in the text. Now then, on to your stress-free moveable feasts of sun, fun and vacation affordability.

Caribbean All-Inclusive Resorts

Punta Cana, Dominican Republic

1.   punta cana princess, what we like.

• adults-only
• one-minute walk to beach

What We Don't Like

• rooms are older
• some amenities at sister hotels
• Getting There: Punta Cana Airport is 18 km away
• Rates: $183/night

Just 20 minutes from downtown Punta Cana, this little resort off white sand Bavaro Beach has a fitness center, outdoor pool and five restaurants to choose from. If you do trek down to the beach one minute away, you’ll be able to order a tropical drink right to your beach chair.  There’s a full-service spa, tennis courts and mini-golf, too.  

2. Jewel Palm Beach

• family-friendly
• live entertainment
• rooms need updating
• seaweed-prone beach

Jewel Pam Beach

• Getting There: 20-minute drive from Punta Cana Airport
• Rates: $192/night

An active family won’t be bored at this 500-room resort which offers snorkeling, windsurfing and for the littles, a lazy river. An interactive Kids Club as well as a Teen Zone area means kids can socialize on their own while parents chill poolside or at the luxurious day spa. And the setting, right on a palm-dotted beach, gets high marks as a no-fail Instagram backdrop.

San Juan, Puerto Rico

3.   villa herencia.

• central Old Towne location
• rooftop terrace
• doesn’t include meals

Villa Herencia

• Getting There: 32-minute drive to Luis Munoz Marin Intl. Airport
• Rates: $226/night

Near a promenade in the charming colonial section of San Juan, near Castillo San Felipe del Morro and Pan American Pier, this spot is an ideal romantic getaway for history or architecture buffs. Nature lovers can stroll to Condado and Escambron beaches, and a city tour can be arranged at the front desk—or tickets to the Jose Miguel Agrelot Coliseum or Sixto Escobar Stadium. And the charm extends to the colorful rooms, decorated with pieces made by local artists.

Willemstad, Curaçao

4.   renaissance wind creek curaçao resort.

• refreshed rooms
• central location
• some rooms windowless
• only breakfast included

Renaissance Wind Creek Curaçao Resort

• Getting There: 7 miles to the Curaçao Airport
• Rates: from $299

History buffs and longtime Caribbean travelers will appreciate the sophisticated environs of this resort, located in the middle of the brilliantly painted colonial buildings of Curaçao’s capital, Willemstad. While not strictly following all-inclusive pricing, the spa, restaurant and bar options—and even full casino—offer a full range of adult pastimes on-site. Bonus: It's near the historic Rif Fort, with its four-foot-thick walls built to keep out pirates in the 18 th century. But you’re not just going to be gaming and guidebooking here, as you'll want to make time to lounge on the specially constructed elevated beach that’s got killer views out over the water.

Mexican All-Inclusive Resorts

Cancun, Mexico

5.   occidental tucancun.

• ocean views
• dated room décor
• noisy air conditioners

Occidental Cancun

Getting There: 8 miles to Cancun airport

Rates: $212/night

This 336-room hotel sits directly on the beach at the northern tip of the Yucatan Pensinsula, so it gets four stars for location, location, location. Multiple pools overlook the ocean, and both buffet and a la carte meals at multiple restaurants are included in the nightly rate. Nightly shows at nearby Aquaworld are included, however you’ll want to pay extra for day trips to nearby cenotes or Chitchen Itza.

6.   Hotel Nyx Cancun

• modern design
• elevated cuisine
• no live evening entertainment

Hotel Nyx Cancun

• Getting There: 13 miles to Cancun Airport
• Rates: $153/night

This boutique hotel has a distinctive sleek look and minimalist aesthetic, a departure from many Mexico beachside spots. Under the all-inclusive plan, guests can go to any of the four restaurants, although for a reservation at the fine-dining Italian restaurant Chianti, you’ll need to book at least three nights. A real standout here are the four-poster beds on the beach for some seriously luxe naps.

Playa del Carmen, Mexico

7.   ocean maya royale.

• adults only
• five restaurants
• smallish rooms
• limited room service hours

Ocean Maya Royale

• Getting There: 30 miles to Cancun Airport
• Rates: $310/night

The eco-conscious ethos of this beachfront hotel, 320 rooms in buildings scattered across a palm-dotted landscape, includes eco-friendly toiletries and showers, recycling practices and LED light bulbs. There are no kids’ clubs at this adults-only spot, but you will enjoy complimentary use of non-motorized watercraft like kayaks as well as tennis and onsite entertainment. And it’s all worry-free, with inclusive meals at five restaurants, including the open-air thatch-roof Mexican grill, and endless cocktails.

Tulum, Mexico

8. hilton tulum riviera maya all-inclusive resort.

• 13 restaurants and bars
• family friendly
• sprawling layout can be daunting
• Getting There : 40 miles from Tulum Airport, 59 miles from Cancun Airport
• Rates: from $372/night

When you’re a giant—like this beachfront property of 773 rooms and suites, 13 bars and restaurants, spa and three children’s areas, separated by age range—then you have the muscle to keep everyone entertained (or blissed out, as the case may be). The two-story villas that make up the resort never overwhelm the natural beauty of this sandy coast; on arrival, you’re assigned a personal concierge to help you and your family make the most of your time here, with daily fitness and yoga classes, optional spa appointments and nine resort pools, as well as nighttime outdoor family movie night, a silent disco and a Cuban orchestra.

Nuevo Nayarit, Mexico

9.   villa la estancia beach resort & spa riviera nayarit.

• spacious rooms
• wide dining options

Villa La Estancia

• Getting There: 10 miles from Puerto Vallarta Airport
• Rates: from $440

Situated on picturesque Flamingos Beach, an 8-mile stretch of sand in the residential section of northern Nuevo Vallarta, this upscale all-inclusive is worth its premium price for its spacious suites, Spanish colonial hacienda design and attentive service. There are 11 bars and restaurants on premises, and guests are also given access to another three dining options at sister property Villa del Palmar Flamingos. Activities nearby include horseback riding excursions, swimming with dolphins, golfing and even something for the thrill-seekers among us: ATV and zipline tours. Note: resort and spa credits are awarded along with the room rate, which includes all meals and beverages.

Cozumel, Mexico

10. cozumel palace.

• polished marble floors
• kids stay free
• small man-made beach

Cozumel Palace

• Getting There: 2.5 miles to Cozumel Airport
• Rates: From $359/night

With rich Palancar Reef, one of the world’s largest coral growths, just a short way away, diving and snorkeling here is one of the primary draws. But this property adds to its natural allure with its four restaurants, three pools including one children’s pool and two bars all included in the room rate. Kids and teens stay for free in your room, as well as enjoy kid’s club activities. Ecotours and parasailing can be arranged for an additional fee off-property…or you can just nap on a pool sun lounger and call it a vacation.

Cabo San Lucas, Mexico

11.   sandos finisterra.

• three pools
• charming tall palapa dining room
• so many activity options detract from lazy sunning

Sandos Finisterra

• Getting There: 28 miles from Los Cabos International Airport
• Rates: $377/night

Guests are spoiled for choice with 11 bars and restaurants, including a swim-up pool bar, to choose among, and afternoon adult activities from dancing and tequila tasting to nighttime fire- and circus-themed shows. There’s a kids club, too, at this 272-room spot that has a modern, lively feel.

12.   Crown Paradise Club Cancun

• not a quiet grown-up's getaway

Crown Paradise Club

• Getting There : 6 miles to Cancun airport
• Rates: $256/night

Conveniently situated in the Hotel Zone of Cancun, this 617-room property offers daily aerobics, ping-pong, tennis, volleyball, basketball, bingo, billiards and shuffleboard, as well as a kid’s club, a teen club and even a mini water club for infants. Nightly live music shows, karaoke and a nightclub keep the adults entertained and the multi-level water park will tire the whole gang out, day after day.

13.   Beach Palace All Inclusive

• 2 Jack Nicklaus golf courses
• 24-hour in-room dining
• inconsistent amenities

Beach Palace All Inclusive

• Getting There: 13 miles from Cancun Airport
• Rates: $361/night

Spacious rooms and delightful sunsets of Nichupte Lagoon are the draw at this 287-room coastal Cancun resort. Double whirlpool tubs, daily refreshed mini-bars and in-room liquor dispensers, oh my!—are some of the grown-up delights, while the super-kitted out kids club is called The Dreamery. (We recommend shelling out an additional $99 for one of the kids’ amenities kits, which include a faucet cover, pirate or princess outfits and a Bliss light in-room star projector). A circus night, Broadway-level shows and more evening entertainments are on offer in addition to all the daytime pool and surf fun.

United States/Bahamas All-Inclusives

Cody, Wyoming

14.   wyoming western equine center.

• riding lessons
• authentic ranch experience
• may be too physically challenging for some

Wyoming Western Equine Center

• Getting There: 50 miles from Cody
• Rates: from $700/week

Whether you loved horses as a girl and have gotten away from it, are a devoted Yellowstone stan or just want to get away from your computer and into nature for a while, this trip can be just the thing. Stay in a twin bed cabin or four-person bunk house, and get riding lessons or learn advanced equestrian skills at this working ranch. Local off-ranch activities include the Cody Nite Rodeo, white water rafting, floating on the Big Horn River, soaking at the hot springs in Thermopolis, fishing and an overnight trip to nearby Yellowstone, all of which the staff will schedule around your horse duties. A stay here is rustic, can include rough riding and will turn you into a cowgirl yet.

Poconos, New York

15.   paradise stream.

• rate includes breakfast and dinner
• rooms need refreshing

Paradise Stream

• Getting There: 96 miles from New York City
• Rates: From $334

Come for the kitsch, stay for the scenery. That’s our word on this classic upstate New York resort famous for its seven-foot-tall Champagne glass hot hub for two. It’s couples-only, a tradition of this honeymoon spot kept in place to ensure clients are focused on making babies rather than chasing after them. Only an hour drive upstate from the George Washington Bridge in New York City, treat yourself and your SO to days filled with nature tails (really exceptional during fall foliage season) and nights of dining in your choice of two restaurants before retiring to your suite with round king-size bed, heart-shaped tub and the aforementioned towering Champagne glass tub. (Your Instagram followers will appreciate it.)

16.   Viva Fortuna Beach by Wyndham

• separate kids’ pool
• every room has terrace/balcony
• small bathrooms
• Getting There: 9 miles from Grand Bahama International Airport
• Rates: from $279

The stunning sand flats of Grand Bahama front this resort which spans 26 acres of Bahamian beachfront. Outdoor tennis courts, a fitness center and a kids’ pool are among the draws here, as well as nearby limestone caves you can swim in and wildlife-filled Rand Nature Center. Best of all, the low-slung design of the buildings means you never feel you’re in a big resort. Oh, and did we mention you can swim with dolphins?

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UN Tourism | Bringing the world closer

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UN General Assembly Hosts Tourism for Sustainable Development Event

• All Regions
• 17 Apr 2024

The United Nations General Assembly has held a second thematic event focused on tourism and the sector’s critical role in critical role of tourism in advancing sustainable development and resilience.

Organized by the President of the General Assembly in collaboration with UN Tourism , the event was held at the UN Headquarters within the framework of Sustainability Week. The presence of Member States, Observers, civil society organizations, and UN agencies reflected a growing collective commitment to harnessing the transformative power of tourism for inclusive and sustainable development .

The growing significance of the tourism sector for our societies and our economies brings with it extra responsibility. We cannot allow the lifeline of tourism to be cut again. Resilience in the tourism is not just a matter of planning or reacting to crises.

Addressing the General Assembly, UN Tourism Secretary-General Zurab Pololikashvili said: “The growing significance of the tourism sector for our societies and our economies brings with it extra responsibility. We cannot allow the lifeline of tourism to be cut again. Resilience in the tourism is not just a matter of planning or reacting to crises. It is also about proactively addressing the underlying factors of those crises. Unsustainable consumption is leading to biodiversity loss, climate change and the emergence of pandemics. It's vital that we adopt policies that accelerate transformative change.”

The President of the General Assembly, His Excellency Dennis Francis, said: "We need a global tourism sector that is sustainable – one with deep local value chains that expand demand for locally made products and services in ways that also directly and positively benefit local communities; a sector that serves as a positive force for biodiversity conservation, heritage protection and climate friendly livelihoods."

High-level platform for statistics-led strategy

The thematic event provided a platform for Member States to share best practices, strategies, and innovative approaches to promote sustainable and resilient tourism, aligned with the Sustainable Development Goals (SDGs). Key highlights included:

• Fireside Chat: The Future of Tourism - Leaders from the tourism industry, academia, and civil society engaged in a dynamic discussion on the future of tourism and the need for innovative solutions to address emerging challenges and opportunities.
• Ministerial Roundtables : Discussions were held on the launch of the Statistical Framework for Measuring the Sustainability of Tourism and strategies for fostering resilient tourism in the face of global challenges. Ministers and high-level officials shared insights and commitments to advance sustainable tourism practices and policies.

In closing, the President of the General Assembly reiterated the importance of collaboration and partnership to address the complex challenges facing the tourism sector and reaffirmed the UN's commitment to supporting sustainable tourism as a catalyst for positive change.

In February, the UN General Assembly adopted a Resolution to declare 2027 as the International Year of Sustainable and Resilient Tourism . The resolution invites UN Tourism to work with Governments, UN agencies and international organizations to on the implementation of the themed year.

New York, U.S.A.

Credit un photo/loey felipe, related links:.

• Download News Release on PDF
• Measuring the Sustainability of Tourism (MST)
• Sustainable tourism development
• Video: High-Level Thematic Event on Tourism - General Assembly
• Tourism 4SDGs

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7 of the best all-inclusive experiences to book this year, from a travel planner

• As a travel planner, my clients seem to be increasingly interested in all-inclusive trips .
• Some of my favorite luxury resorts are in Costa Rica, the Maldives, and Isla Mujeres.
• Cruises, group tours, and adults-only lodgings can also come with all-inclusive options. 

As a travel planner at Marvelous Mouse Travels , I know vacations are expensive — especially if you're looking to go somewhere this summer . But all-inclusive travel is often a great way to get the most value out of a luxury experience.

I've been on several all-inclusive vacations with my family, friends, and work, and I've helped other people book them in destinations around the world .

Here are some of the best all-inclusive experiences I'm recommending to my clients this year.

Try a split-stay vacation to see the best of Costa Rica.

Costa Rica is one of the most sought-after vacations , and for good reason. It's great for both relaxation and adventure.

I recommend booking a split stay, starting at an all-inclusive resort in Guanacaste near the beach for some fun in the sun and moving to a resort near the famous Arenal Volcano for a jungle adventure.

Some of my favorite resorts in Costa Rica are the Westin Reserva Conchal and the Dreams Las Mareas. And if you're looking for an even more unique experience, check out the glorious swim-out suites with private pools at Dreams.

Baglioni Maldives is one of my favorite all-inclusive resorts.

The Maldives, a remote set of islands in the Indian Ocean, offers a plethora of resort options for couples and families, but Baglioni Maldives is my favorite.

For many in the US, getting to the islands can be daunting — there are very few direct commercial flights, and it can take almost an entire day. But it's hard to beat the country's luxury accommodations and gorgeous landscape.

The Maldives also has some of the most beautiful marine life and coveted spots for snorkeling and scuba diving.

No matter where you go, overwater bungalows are the ultimate all-inclusive splurge.

Overwater bungalows — villas standing on poles over open ocean water — are prevalent at all-inclusive resorts in destinations like the Maldives, Fiji, and Bali.

But I've also come across the luxurious accommodations at select adults-only Sandals Resorts throughout the Caribbean.

I think having a private villa on the water is the perfect way to unwind and relax.

Adults-only vacations are on the rise.

Traveling with kids can be a blast, but I also think it's important for adults to take a much-needed break on their own.

Adults-only resorts have been a total respite for me and my husband after hectic months of juggling work with our kids' school and sports schedules.

If you're looking to unwind with a partner, relax on a girls' trip, or even connect with your adult children, there are countless adults-only, all-inclusive resorts to choose from, depending on where you're looking to visit.

Some properties, including Sandals and Beaches Resorts, also offer butler service. Designated staff members can help with anything from room requests and dining reservations to cabana rentals and transportation coordination.

I upgraded to the service at my favorite adults-only spot, Le Blanc Los Cabos, and I felt totally pampered.

Isla Mujeres is pure luxury.

Isla Mujeres, a small island off the coast of Cancún, is known for its crystal-clear, turquoise water and peaceful vibe. It's also home to Playa Norte, one of the best beaches in Mexico .

Impressions Isla Mujeres by Secrets is a gorgeous all-inclusive resort on the island. It offers luxury at its finest, but with only 125 rooms, it has a boutique feel.

One of my favorite features of the resort is the waterslide that leads right into the beautiful ocean.

There are plenty of all-inclusive packages at sea.

Cruising is one of the most popular vacations , whether it's an epic adventure on a Royal Caribbean Cruise, a couples-only journey on Virgin Voyages, or a regal tour of Europe on Viking River Cruises.

Although cruises aren't traditionally considered all-inclusive, with the right booking, they can have the same feel as a luxury resort.

Most cruise bookings include food, nonalcoholic drinks, and live entertainment. If you add beverage packages and excursions in advance, your trip should be fully paid for before you depart.

Book a small-group or private tour if you're looking for adventure.

Group travel is a great way to explore new places while soaking up culture and history.

Popular destinations include Italy, Japan, Costa Rica, and Alaska, and many travel companies take care of everything for you, essentially making it all-inclusive.

I like Adventures by Disney , which offers small-group travel all over the world facilitated by seasoned guides. All the trip details are taken care of, including experiences, food, lodging, and transportation.

Additionally, Kensington Tours offers luxury private travel where every facet of the trip is meticulously planned for you.

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Grenada PM wants more inclusion in Caribbean tourism industry

ST GEORGE’S, Grenada (CMC) — Grenada’s Prime Minister Dickon Mitchell Monday called for more inclusion of stakeholders within the region’s tourism industry,  warning that failure to do so could seriously hamper the development of the industry.

Addressing the opening of the Caribbean Tourism Organization’s (CTO) Caribbean Sustainable Tourism Conference (STC 2024), hosted by the CTO in partnership with the Grenada Tourism Authority (GTA), Mitchell told delegates that any discussion on sustainable tourism needs to take into consideration the partnerships with the various stakeholders.

“We cannot sustain ourselves,” said Mitchell, informing the conference that while he had prepared a speech for the event, he would not be delivering it.

“So it means that when we have our conversations, you probably have to be a little more inclusive and invite the farmers, the fishermen etc etc, the supply chain people to help sustain this tourism industry. which is our crown jewel in the Caribbean.”

Mitchell warned that failure to do so would result in a couple of things including “these people are not going to defend the tourism sector and it also makes it easier for the politician not to defend, the tourism sector”.

He told the conference having worked for a number of hotels in the past, he shared a view of the sector “that was pampered, treated quite well and to a large extent sort of treated our people by rewarding them with low paying unskilled jobs”.

“And there is some element of that, and so in Grenada’s case. Once upon a time there was a very deliberate public education campaign that tourism was every body’s business and the question is why did we have to do that?

“People did not believe that tourism is everybody’s business. They did not believe that tourism was good for them and good for the country. I think we have come a long way from that and that the average Grenadian, the average Caribbean person accepts, understand the importance of tourism.”

Mitchell said however that the tourism industry itself “needs to do a better job of making sure that it integrates, connects with, supports, encourages other sectors of society that needs to grow as quickly as tourism has grown to ensure that tourism remains sustainable.”

He said in Grenada for example, the government is under “severe pressure” to relax the rules as well as the concessions for the duties we pay for getting the food needed by the hotels into the island.

“Many of our hoteliers will tell you it is difficult to get the type of food in quantities and quality that they need to sustain and to remain competitive. But if the only solution is to import all of the food, I am guaranteeing you that the tourism will not be sustained and I think we know that and therefore we owe it to ourselves, our farmers, our fishermen, our agro-processors…to ensure to help them to be part of the solution that we need to make our food more sustainable, make our food healthier…”

“So if we are talking partnerships let us go beyond having a room where we are talking to ourselves and that we speak to the persons who could assist us with that partnership,” he said, making reference to the fact that there is also need for unity in dealing with other issues in the sector, including the provision of adequate supply of water and dealing with the problems associated with mosquitoes.

He said in the Caribbean, most of the water now comes from desalination plants “but the reality is…we have not planned for the growth in tourism by ensuring that we invest in water conservation and the smart use of water, in recycling the use of water etc etc etc”.

Centred around the theme of the 5 Ps – People, Planet, Prosperity, Purpose and Partnership, the CTO said that STC 2024 aims to address pressing issues facing the Caribbean tourism industry and foster collaboration among stakeholders to promote sustainable development.

“The conference is poised to deliver impactful discussions and initiatives that will drive positive change within the region’s tourism sector.”

In his address to the opening ceremony, the executive chairman of the Sandals Resorts International, Adam Stewart, acknowledged that the main problem facing the tourism industry in the region is understanding visitors who are representing a different generation than in the past.

Sandals International President Adam Stewart (Photo: CMC)

“There are multitudes of generations at any given time in any segment of tourism…and the magic is to figure out how to get them to come here continuously and on an ongoing basis and to widen that net of inclusivity,” said Stewart, who is also the ATL Group and Sandals Foundation president.

“Customers don’t owe us anything…they do not have the loyalty of the former explorers, they have the internet to guide them without ever leaving their rooms,” Stewart said, noting that the most powerful of the theme of the conference is that of partnership.

“The most powerful part of the five Ps is partnership, the public sector has a role, the private sector has a role to the degree to which those two things come together to determines your gains and your future,” he told the opening ceremony, adding that there has been more changes and advancements in tourism globally in the last decade than there have been in the last 50 years.

“Our job through my eyes in the short time I get to talk is unity, it’s for all of us to come together, it’s to stand together, to take head on the challenges that we face and to find a way to include everybody,” he said, recalling the problems faced by the industry due to the outbreak of the coronavirus (COVID-19) pandemic.

“We as business leaders, we as policy makers in government have to dig deeper, we have to stop being reliable or stop saying this is government business or the private sector business. The sooner we come together with the collective to say that this is our own, that is Caribbean business, is the sooner we will get advancement,” Stewart said.

Focusing on the need for training for workers in the tourism industry, he said there are minimum standards that customers will not accept.

“So, we have to prepare, even if it is mother nature, for the arrival of the visitor that has the choice to go anywhere in the world but choose to come here in the region,” he said.

Dozens of speakers are scheduled to address the conference.

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