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• I can choose to withdraw my consent by submitting the Marketing Withdrawal Form at www.etiqa.com.sg or email to [email protected].

Personal Data Protection Terms & Conditions

I expressly authorise and consent to Etiqa, its officers and employees at their sole discretion, to disclose any and all information relating to me, including my personal particulars, my transactions and dealings and my policies of insurance with Etiqa, to any of the following persons, whether in Singapore or elsewhere:

• Etiqa’s related corporations or affiliates;
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• Any regulatory, supervisory or other authority, court of law, tribunal or person, in any jurisdiction, where such disclosure is required by law, regulation, judgement or order of court or order of any tribunal or as a matter of practice;
• Any actual or potential assignee(s) or transferee(s) of any rights and obligations of Etiqa under or relating to my policy or policies for any purpose connected with the proposed assignment or transfer; and
• Any credit bureau, insurer or representative, for such purpose(s) that Etiqa in its reasonable opinion considers appropriate including but not limited to the purpose(s) of underwriting, customer servicing, investigation of Etiqa’s representatives and monitoring undesirable sales practices.

Eligibility Conditions

• The Insured, also known as the Applicant / Proposer, must be a Singapore citizen, Permanent Resident of Singapore or foreigner with a valid Work Pass, Student Pass, Dependant’s Pass or Long-Term Visit Pass.
• The Applicant/Proposer must be at least 18 years of age.
• For more information, please view our Policy Wording

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TripCare 360 Insurance

Flight delayed get cash payout for delays of 2 hours or more..

Get covered for international and domestic travel delays, loss of baggage, medical emergencies and other travel inconveniences.   25% rebate when you buy this plan online. Use our  calculator  to get an estimate of how much you would spend on your travel insurance or takaful.

What's Included

• Cashless Overseas Medical Care
• Baggage Delay
• Travel Delay
• Loss of Valuables
• Loss of Travel Documents
• Death or Permanent Disability
• 24/7 Hotline
• Additional Adventurous Activity Coverage
• New  Additional COVID-19 Coverage

Key Benefits

Enjoy extra peace of mind on your overseas trip by adding Covid-19 coverage to your TripCare 360 plans, with an additional premium.

25% rebate when you buy this plan online.

Help & support, find out what is covered under travel insurance or takaful., 4:3 responsive aspect ratio.

What our customers say about us

The only people whose opinions we value and learn from are our customers.

 I submitted a claim under my travel insurance policy with documents in the morning and to my absolute amazement the claim was paid in the afternoon. In all my years in dealing with insurance companies I have never encountered such efficiency in dealing with claims and I thank the staff of Etiqa involved in processing my claim. Etiqa should be the insurance of choice for everyone 

 It was truly a wonderful experience with the Etiqa customer service at Dataran Maybank. Recently, I went to purchase a travel insurance for my family. The staff at the Customer Service counter was really helpful and friendly. It took me less than 10 mins to get it done. Thumbs up Etiqa! 

 It was such an unpleasant experience when I lost my purse due to theft in Halstatt, Austria last December. However, travel insurance from Etiqa definitely came to the rescue. Upon submission the report to Customer Experience Department of Dataran Maybank, they processed the claim promptly and I received the insured amount ie rm1500 within a few days. What an excellent experience! I subscribed to the same plan for my recent Edinburgh getaway and will definitely subscribe again for my next escapade. 

Tripcare-360 Downloads

Tripcare 360.

• TripCare 360 Insurance_FINAL (English version)
• TripCare 360 Benefits (Infographic)
• TripCare 360 Insurance Policy Contract
• Product Disclosure Sheet TripCare 360 Insurance

Underwritten by Etiqa General Insurance Berhad (197001000276) (Licensed under the Financial Services Act 2013 and regulated by Bank Negara Malaysia)

© 2023 Etiqa. All Rights Reserved.

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Travel Coverage TripCare 360 Now Offers Enhanced Benefits

The end of year is near and that only means one thing: it’s holiday season! If you’re planning a trip, start with a checklist of travel essentials , so you’ll have everything you need.

One important thing to add to your list is travel coverage, more commonly known as travel insurance or travel takaful. 

What Is Travel Coverage?

Travel coverage is a safety net for your trip . It can help you pay for unexpected expenses and losses that may happen on your trip, such as: 

• Delayed or cancelled flights
• Lost or damaged luggage
• Passport theft
• Medical emergencies

Travel coverage can help you avoid paying out-of-pocket for these expenses, which can save you a lot of money.

Etiqa TripCare 360 makes a good choice for travel coverage as it covers a wide range of travel inconveniences . The plan now comes with enhanced benefits, providing more protection and value for your money. 

Here’s a look at some of the enhanced benefits of TripCare 360. 

Enhanced Benefits of Travel Coverage TripCare 360

Covers international travels for up to 180 days.

Travelling abroad for an extended period of time? TripCare 360 now covers international travels for up to 180 days, an increase from the previous period of 90 days. This means you can travel overseas for a longer period of time and remain covered throughout your trip.

Covers All Causes of Travel Delay

TripCare 360 now covers travel delays caused by any reason. Whether it’s bad weather, airline electrical failure, or any other unexpected situation, rest assured that you’re covered. 

You’ll automatically receive RM100 if your flight within Malaysia or abroad is delayed by 2 hours. If you’re on an international trip, you’ll get an extra RM250 for every additional 6 hours of delay, up to the maximum coverage amount.

The table below summarises the maximum amount you’ll get for travel delays with each TripCare 360 plan:

Covers Baggage Delays Upon Return to Malaysia 

Waiting for your baggage for hours can be exhausting, especially after a long haul. To ease that frustration, TripCare 360 now covers baggage delays upon your return to Malaysia. 

This complements the existing coverage for baggage delays upon your arrival overseas, making sure you’re covered at both ends of your trip!

Note that you’ll be covered if your baggage is delayed by at least 6 hours. The following shows how much you’ll get for baggage delays upon your return to Malaysia: 

Offers Improved COVID-19 Optional Cover

Alongside the benefits we’ve mentioned, there are also improvements to the COVID-19 optional cover:

• Reduced waiting period from 14 to 7 days. This means you can sign up for your travel coverage plan closer to your trip date, giving you more flexibility in planning.
• Lower cost with up to 75% discount. Save money on the COVID-19 cover so you can spend more on your trip.

With the COVID-19 cover, you’re eligible for a range of benefits, including up to RM5,000 if you need to cancel your trip due to COVID-19, and up to RM300,000 for COVID-19 medical expenses.

See the policy or certificate wording for the entire benefits you’ll get with TripCare 360. 

Have a Smoother Trip with Enhanced TripCare 360

With travel coverage plan TripCare 360, you can leave your travel worries behind, knowing you’re covered if something unexpected happens on your trip. And here’s the icing on the cake: you can enjoy a 25% discount when you get the plan online. Secure TripCare 360 insurance or takaful in just minutes, and have a great trip!

The information contained in this blog is provided for informational purposes only. It should not be construed as advice on any matter. Etiqa accepts no responsibility for loss which may arise from reliance on information contained in the article. This information is correct as of 21st October 2023.

Etiqa Travel Insurance: 5 Reasons Why It’s Worth Considering

There is no doubt about the need to sign up for a travel insurance policy when planning a vacation. Though flight trips can be enjoyable, mishaps are always possible. So, it’s best to have coverage to protect you against financial losses.

But more than a dozen brands offer travel policies with different coverage options that can make travellers’ lives difficult. In this article, we will explore Etiqa travel insurance by Maybank and why its worth considering among the many brands.

Etiqa TripCare 360 key selling points

For the uninitiated, Etiqa’s travel plan is called TripCare 360. It provides complete coverage like many brands, so you can travel anywhere with peace of mind. The following five reasons are its key selling points and why it’s one of the most sought-after plans by local travellers.

Cashless medical care 

Etiqa TripCare 360 policyholders benefit from cashless medical care for accidents and illnesses during overseas trips. With just one phone call to Etiqa’s 24/7 hotline, you can be admitted to the nearest hospital without payment.

Etiqa will also provide a Letter of Guarantee to eligible policyholders to assist the process. Under TripCare 360, you can receive up to RM500,000 (maximum of RM1.5 million per family) for medical-related expenses if you’re a Platinum customer.

Protection for loss of valuables 

You are also protected against a range of losses of valuables. This includes loss or damage to your baggage, money, travel documents, personal belongings and home care.

Individual compensation ranges from RM500 to RM5,000. Loss or damage to valuables resulting from theft, mishandling of your property, and more are covered. So, it certainly makes the claims process easier.

Compensation without claims submission

Most policies require that you submit a claim to receive compensation for travel inconvenience. But with Etiqa’s TripCare 360, you will be compensated for flight delays even without submitting a claim.

Policyholders can get RM100 when their flight is delayed for 2 hours without submitting any claim. Every 6 hours after that, an additional RM250 will be given. Platinum customers are entitled to a maximum reparation of RM5,000 per individual and RM12,500 per family.

Additional coverage for amateur sports

If you love adventurous activities but are worried about accidents, you can rest assured, as Etiqa’s TripCare360 covers that too. This travel insurance policy is an all-rounder. It offers coverage for death, permanent disability, and medical treatment for various amateur sports, including but not limited to bungee jumping, sky diving, water sports and rock climbing.

As these activities don’t always end well, protection is key to making up for any possible loss. However, the coverage is only available if you pay an additional premium to your existing policy.

Fast and easy claims

Making claims under Etiqa travel insurance is seemingly easier compared to other policies. You can make quick claims via WhatsApp at +603-27804677 or www.eti.qa/whatsapp. Etiqa’s claims careline and emergency travel helpline operates 24 hours a day, seven days a week, and 365 days a year.

As a renowned insurance provider in the country, it has over 400,000 service providers worldwide and supports 40 languages. You’re never alone when travelling with Etiqa’s TripCare 360. The policy is one of the best and is certainly worth choosing. Visit Bjak now to compare Malaysia’s best travel insurance policies, including Etiqa.

Bjak is one of Malaysia’s biggest insurance comparison websites, offering policies from over 10 brands. Get your free insurance quote from Bjak today!

• What Is Travel Inconvenience Coverage?
• Travelling With Pets: Safety Tips To Get You Started
• What Is Travel Insurance Lifestyle Cover?

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Why People Love Etiqa Travel

Etiqa makes it easy to insure your Travel Insurance

About Etiqa Travels

Founded in 1993, Infinex Financial Group is a broker-dealer powerhouse that prides itself on an unwavering commitment

Serving the interests of our clients. Personalized support and relationships matter to us. Because we are owned by banks, we are empowered to deliver top-notch support and services.

William Thomas

Retired Govt Officer, ON, Canada

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Frequently Asked Question

All claims must be notified to us as soon as possible within 24 hours, but not later than 30 days after the loss or damage. You can submit your claims online at  www.etiqa.com.my  or via email to  [email protected] , or simply WhatsApp us at +603-2780 4677 or  www.eti.qa/whatsapp  (available 24/7). Please refer to the Insurance Policy for more information on Claims Notification, Procedure and Settlement.

Domestic (Malaysia)

Coverage commences from the effective date at 12:01 am Malaysian time and ceases on whichever of the following occurs first:

• Immediate upon arrival at your home of residence in Malaysia; or
• The expiry of the period of Insurance at 23:59 pm Malaysian time, on the date specified under the Policy.

International (Asia, Worldwide 1 & Worldwide 2)

Coverage commences 6 hours prior to the booked departure time for a direct journey to the place of embarkation in Malaysia and ceases on whichever of the following occurs first:

• 6 hours after booked arrival time at the final destination in Malaysia;
• Immediate upon arrival at your home residence in Malaysia; or
• The expiry of the period of Insurance sspecified in the policy. Coverage shall be extended at our sole discretion for up to 30 days from the expiry of the period of insurance without payment of any additional premium if you are hospitalised and/or quarantined overseas as recommended by a doctor or as a result of any circumstances beyond your control which is deemed reasonable by us prohibiting your return to Malaysia prior to the Insurance expiry.

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TripCare 360 Insurance Plan

List of coverage for different plans, tripcare 360.

Comprehensive travel protection plan for you & your family with 25% OFF when you sign up online

A comprehensive travel insurance plan that provides protection for international and domestic travel delays with cashless medical care, loss of baggage, medical emergencies and other travel inconveniences. *

GET 25% OFF WHEN YOU SIGN UP ONLINE NOW

Get insured and enjoy these benefits designed just for you:

• Cashless overseas medical care with Gurarantee Letter provided for accident or illness during overseas trip with just one phone call to our 24/7 hotline so you can be admitted to hospital without payment.  (Medical care benefits are not applicable for pre-existing illnesses)*
• Get paid up to RM5,000 for loss or damage to your baggage, and theft of personal money & travel documents.
• Get paid RM100 for a 2-hour flight delay, even without submitting a claim.
• Coverage for death and permanent disability
• (Destinations with epidemic or pandemic under Level 4 are not covered.)
• Add-on for additional adventourous activity coverage

*Terms and conditions apply.

• Click here  to download the e-brochure to view all the plans available

How to apply

Step 1: Launch the MAE app and go to ‘Apply’

Step 2: Select ‘Insurance’ on the menu bar at the top of your screen

Step 3: Tap ‘TripCare 360’

Step 4: Fill in the form, then tap ‘Buy Now’ and proceed to complete your application

Don’t have the MAE app? Download it here:

•  Apple App Store

•  Google Play Store

•  Huawei AppGallery

Maybank2u website

Step 1: Log in and click on ‘Apply’ at the top navigation

Step 2: Click on ‘Insurance’

Step 3: Click on ‘Apply Now’ under ‘TripCare 360

Step 4: Fill in the form, then click ‘Buy Now’ and proceed to complete your application

Eligibility

• Individuals/adult from age 18 to 70 years old
• Senior citizens from age 71 to 80 years old
• Children who are unmarried from age 45 days to 18 years old (or below 23 years old if still studying full-time)

Making a claim

Making a claim should be fast and easy. Know that we are here to make it easier for you with these channels:

All claims must be notified to us as soon as possible within 24 hours. However it must not be later than 30 days after the loss or damage

• Click here   EN |  BM for the Product Disclosure Sheet
• Click here   EN |  BM to download the  e-Brochure
• Click here  for TripCare 360 benefits (infographic)
• Other terms and conditions apply.

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