Travel Bank
- Online at www.virginaustralia.com - Via the Virgin Australia Business Portal if you are a corporate customer, by choosing Travel Bank as your form of payment - Over the phone via the Guest Contact Centre.
- Fly Airlines
- The UB Group
Welcome to Virgin Australia Travel Bank Travel Bank is an online account that allows customers to manage their credits with Virgin Australia. It has replaced the credit shells and vouchers that you may be familiar with. For more detailed information regarding Travel Bank and your credits, visit the FAQ Page. If you received a travel credit shell prior to 12 January 2013, please contact the Guest Call Centre to make and pay for a new booking with that credit shell.
- Forgot login details?
Travel Bank
The Travel Bank system can be used for individual travellers or corporations. You, the airline, choose who and what can be refunded into a Travel Bank account. Plus you can direct your travellers to your website to spend the accrued credits increasing your online market share. How does a passenger join the Travel Bank program? When a passenger changes travel plans and the ticket needs to be refunded or exchanged the outstanding balance is credited to either an existing account or a new account is created for a passenger that has not had a refund previously. Refunds or part exchange balances are credited to a Travel Bank account as 'soft' dollars that can only be used to purchase a new ticket for further travel. Purchasing a new ticket can be fulfilled either online throught the airlines booking engine or via the airlines agent reservations system. Credit expiry limits are set by the airline so unused dollars do not become a financial liability for the airline. The program is beneficial for both the airline and the passenger. Travel Bank assists the airline to build loyalty amongst passengers by allowing credits on unused tickets towards future travel. Travel Bank can be used for both individual travellers and corporations. For more information about Travel Bank contact %1
Fly in Style: A Guide to Logging In to Your Virgin Travel Bank Account
Virgin Travel Bank is a convenient and secure way to manage your travel credits and book your next trip with Virgin. Here’s how to log in to your account.
First, go to the Virgin Travel Bank website ( https://www.virgin.com/travelbank/ ). This is the official website for the Virgin Travel Bank program.
Next, click on the “Sign In” button in the top right corner of the page. This will take you to the login page.
Enter your Virgin account email address and password in the appropriate fields. If you don’t have a Virgin account, you can create one by clicking on the “Create an Account” link.
Finally, click on the “Sign In” button to log in to your account.
Once you’re logged in, you can view your travel credits, book a flight, and more. You can also access your account through the Virgin app, which is available for download on the App Store and Google Play.
By logging in to your Virgin Travel Bank account, you can book your next trip in style. Whether you’re traveling for work or pleasure, Virgin Travel Bank makes it easy to manage your travel credits and book your flights on the go. Happy travels!
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Learn about secure sign-on with Multi-Factor Authentication.
This article explains multifactor authentication (MFA) and describes how to log in to TravelBank using MFA.
This article applies to all TravelBank users.
TravelBank released MFA on April 12, 2023.
MFA adds another layer of security to your account in addition to that provided by your password.
When signing into TravelBank for the first time, you'll want to ensure you have access to a few things first. If you're signing into the mobile app, or the website (app.travelbank.com), have your login email address (typically your work email address), password, and access to your login email address' inbox.
After you input your login email address, and choose continue, you'll then enter your password. Choose "Sign In" and then an overlay will appear, input the 6-digit one time passcode from the email sent to your login email address' inbox and choose "Verify" to complete sign-on.
Example login screens and email containing verification code
Figure 1. Authentication required screen, web version
Figure 2. Authentication required screen, mobile app version
Figure 3. One-time passcode from email
Frequently asked questions
My company uses a single sign-on; will i be required to sign in using verification codes.
Single sign-on (SSO) supersedes multifactor authentication, if your organization uses an SSO, then you will not need to obtain a verification code to complete sign-on.
Can a code be sent to my phone number?
Verification codes are sent to your login email address. SMS verification codes are not supported.
If I'm traveling and do not have access to my work email, can I sign back in?
If your company utilizes single sign-on (SSO), you won't need a verification code to sign in, if your company doesn't use an SSO, you may want to consider your log-in needs. If you sign into the app before you go, you will not need to sign back in, unless you log out, or delete and reinstall the app.
Why doesn't my code work?
Verification codes are only valid for 15 minutes. You can request a new code by choosing "Resend Code" on the "Authentication Required" overlay.
If you need help, contact the TravelBank support team:
Email [email protected] .
From the website or mobile app: Open the TravelBank left navigation menu and select “Chat with us”.
Publish date : April 04, 2023
Last update : April 20, 2024
Welcome to Travel Bank
- Online at www.virginaustralia.com - Via the Virgin Australia Business Portal if you are a corporate customer, by choosing Travel Bank as your form of payment - Over the phone via the Guest Contact Centre.
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Access your Travel Bank account to use your travel credits for eligible flights. You need to enter your account number and password, or use your Velocity Frequent Flyer details if you are a member.
Welcome to JetBlue's Travel Bank system, an online account where you can view and manage your JetBlue travel credits. If you are a TrueBlue member, you can access your Travel Bank account by logging into the TrueBlue portal. Click the down arrow next to your name and point total, then choose Travel Bank Credit from the dropdown menu.
Welcome to Virgin Australia Travel Bank. Travel Bank is an online account that allows customers to manage their credits with Virgin Australia. It has replaced the credit shells and vouchers that you may be familiar with. For more detailed information regarding Travel Bank and your credits, visit the FAQ Page. If you received a travel credit ...
A straight-talking, rewarding Stocks & Shares ISA starting from only £25. Invest £2,000 or more and you could earn 1,000 to 50,000 Virgin Points. That could take you places! Capital at risk. Terms apply. Virgin Money is a trading name of Virgin Money Unit Trust Managers Limited. Check it out
Travel Bank. The Travel Bank system can be used for individual travellers or corporations. You, the airline, choose who and what can be refunded into a Travel Bank account. Plus you can direct your travellers to your website to spend the accrued credits increasing your online market share. How does a passenger join the Travel Bank program?
Frequent Flyer Log in. Log in to Velocity Frequent Flyer to manage your account, view your Points and Status Credit Balance, manage a Family Pool or Family Points transfer, Claim missing Points and more. For your security you will be logged out of the secure Velocity Frequent Flyer pages if there has been no activity for 30 minutes.
Enjoy a $129 Virgin Australia Gift Voucher, each year 17. To unlock your benefit, simply make a retail purchase in the 2 months prior to requesting your voucher. Use your Virgin Australia Gift Voucher, provided as a Virgin Australia Travel Bank credit, when booking Virgin Australia flights on any fare type (including sale fares).
Get the Velocity App. In the spirit of reconciliation Virgin Australia acknowledges the traditional custodians of country throughout Australia and their connections to land, sea, sky and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. See and view ...
By logging in to your Virgin Travel Bank account, you can book your next trip in style. Whether you're traveling for work or pleasure, Virgin Travel Bank makes it easy to manage your travel credits and book your flights on the go. Happy travels!
Access your Virgin Voyages account dashboard to view and manage your bookings, preferences and personal details. Log out or stay logged in for convenience.
Virgin Voyages is a new lifestyle brand on a mission to create the world's most irresistible holiday. We're on the lookout for First Mates to help us bring Sailors along for the voyage. ... LOG IN WITH FACEBOOK. ... We make sure to take you to the bank with earnings on bookables like airfare, hotels, Bar Tab, Shore Things, and more. And with no ...
User Review, Techcrunch. "Users are saying it cuts down 30 to 45 minutes of their time to book travel and submit for reimbursement. Neal, Sonacare Medical, VP of Finance. "TravelBank: 50% cheaper all-in-one travel and expense tool. Simplifies office travel booking and expense tracking for remote teams.
Log in to your Virgin Atlantic account to manage your bookings, check in online, choose your seat, and more.
Silver. Virgin. Platinum. Aug 30, 2022. #1. Being a relatively new follower of VA, I've got a question regarding travel bank. Basically I booked a flex fare from MEL-ZQN return over the Xmas period this year, and there is a possibility we are looking at cancel it (Hopefully not needed). From VA's website, I can see if refund to travel bank ...
To reset your TravelBank password from the Mobile App: Tap "Log In" in upper right corner. Enter your company email address and choose "Continue". Below the "Log In" button tap "Forgot Password" (you may need to scroll down). On the following screen tap "Submit".
If you need help, contact the TravelBank support team: Email [email protected]. From the website or mobile app: Open the TravelBank left navigation menu and select "Chat with us". Publish date: April 04, 2023. Last update: April 20, 2024. Learn about secure sign-on with Multi-Factor Authentication.
Travel Bank is an account that allows you to hold your travel credits with Virgin Australia in one place. Every time you receive a travel credit from Virgin Australia, your travel credits will be combined into one Travel Bank up to a total of AU$4,999 (excluding corporate benefit and reward travel credits).
Virgin Travel Bank is an account that allows you to hold your travel credits with Virgin Australia in one place.If you are looking for a way to access and lo...
3. Travel credit expiry and enquiries 3.1. Travel credits are valid for 12 months from the date of issue and will expire on the date that is 12 months from the original date of issue to your Travel Bank (Expiry Date). There may be multiple travel credits in a Travel Bank with different Expiry Dates.
Sign in to your Virgin Voyages account and access your personalized dashboard, where you can manage your bookings, view your cruise history, and enjoy exclusive offers and benefits. Whether you're planning your next voyage or reminiscing about your previous one, your account is your gateway to the Virgin Voyages experience.
The core elements of Virgin Money Travel Insurance are underwritten by ERGO Travel Insurance Services Ltd (ETI) on behalf of Great Lakes Insurance UK Ltd. Great Lakes Insurance UK Limited is a company incorporated in England and Wales with company number 13436330 and whose registered office address is 10 Fenchurch Avenue, London, United Kingdom ...
Nov 19, 2021. #2. Bagpuss said: I'm sure this wasn't happening yesterday or I'm very slow off the mark. If you go to "My Bookings" ( Virgin Australia ) Then click your initials at the top right, it shows your points balance and travel bank balance. It was showing a number of months back for me, just as another reference point.