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BDO integrates benefits of digital to branch banking via self-service technology

Local businesses are turning to self-service technologies to provide safer and more efficient ways for customers to accomplish their daily transactions.

Aside from local enterprises such as laundromats, convenience stores, and restaurants, big establishments such as banks are also adopting self-service technologies to cater to the evolving needs of their customers.

BDO Unibank is combining digital self-service solutions with person-to-person customer service to enhance the in-branch banking experience of its clients. But most importantly, these solutions are deployed so clients can do their transactions faster.

In-branch innovations

BDO branches now offer paperless transaction processing where clients can input their transactions in a kiosk inside the branch instead of filling up forms manually. For a more seamless and safer customer experience, clients also have the option to book an appointment online for their branch visits, receive a QR code to be scanned on the QMS (queue management system) scanner once they reach the branch, and immediately fall in queue.

BDO clients who have already experienced said upgrades acknowledged convenience in the usage—giving them a level of comfort and ease, and quicker processing.

Additional self-service innovations will be rolled out in the branches such as the BDO Universal Machine that allows clients to deposit checks easily, even without the assistance of a branch personnel.

The introduction of self-service technologies in its branches is part of BDO’s digital transformation efforts to make its service delivery more efficient and to promote customer satisfaction across all its channels. Go to www.bdo.com.ph/book-your-visit for more details on branch visit online booking.

How to book your branch visit

• Use any of your devices to visit bdo.com.ph/book-your-visit .
• Select all the transactions you need.
• Choose your preferred branch, date, and time and save the QR Code.
• Visit your preferred branch on your scheduled appointment and proceed to Service Assist machine to scan your QR Code.
• Get your queue number ticket and relax as you wait for your turn.

I'm a lifestyle and mommy blogger from the Philippines.Pinay Ads was created to share bits and pieces of my life and my family. I have a wide array of interests that include entertainment, movies, music, gadgets, traveling, food, baking, and more. So, I hope you’ll stick around and enjoy reading!

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Flying to Korea just got easier and more affordable with BDO

A perfect time to book a flight to the land of kimchi and k-pop.

Annyeong, chingus! With the South Korean embassy simplifying requirements for a Korean visa for BDO Gold and Elite Credit Cardholders, it’s the perfect time book a flight to the land of kimchi and K-pop. 

Don’t miss your chance to score some very nice travel deals to Korea at The Great BDO Travel Sale. There’s no better feeling in the whole wide world. But act fast. The Cebu leg of the sale is still ongoing, but only until February 18, 2024.

Book flights to Korea online now on The Great BDO Travel Sale page!

Hurry! This is your chance to fly from Cebu to Seoul with base fare for as low as $285. How you like that?

If you’re not sure when to fly to Korea yet, here are some ideas:

• If you’re a K-Pop fan, the Hanteo Chart Music Awards is happening mid-February
• If you want to watch the cherry blossoms, go between late March to April
• If you want to join the Chuseok Harvest Festival, go in September
• If you want beautiful autumn foliage (like in the K-drama, Goblin), go late October or early November
• If you want to experience skiing, most ski resorts open in December

Besides exclusive fares to Korea, you can also book flights and cruises to other international destinations with your BDO Credit and Debit Cards at The Great BDO Travel Sale.

Simplification of Korean Visa application documents for BDO Credit Cardholders

When you have a BDO Gold or Elite Credit Card (excluding supplementary credit card holders), you’re exempt from submitting financial documents like bank certificates, bank statements, and Income Tax Returns (ITRs) when applying for a South Korean visa from February 1, 2024 to December 31, 2024.

Here are the BDO Credit Cards that you can use for your application: BDO Gold Credit Cards including BDO Gold Mastercard, Visa Gold, JCB Gold, Gold UnionPay, Diners Club International, American Express Cashback Credit Card, and American Express Explorer Credit Card; BDO Elite Cards including World Elite Mastercard, Platinum Mastercard, Titanium Mastercard, Visa Platinum, JCB Platinum, Diamond UnionPay, Diners Club Premiere, American Express Platinum Credit Card, and  American Express International Dollar Change Cards (Platinum, Gold, and Green).

Here are the requirements for your visa application:

• Certificate of employment (original), copy of credit card (front only with complete information), and latest three months credit card account Monthly Billing Statements (copy)
• Submission of bank certificates, bank statements, and ITR are exempted* for credit card holders and family members. Other documents, such as proof of relationship, are required. Immediate family members: One's parents, spouse, minor children (applicable for adult children who can prove to be students through documents), spouse's parents

Visit the website of the Korean embassy in the Philippines for more information. For more information on The Great BDO Travel Sale – Cebu Extension, you may visit the promo mechanics page.

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Explore Plan B solutions tailored to your needs right at your fingertips.

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BDO Life Head Office:

30th Floor, Petron Megaplaza Building, 358 Gil Puyat Avenue, Makati City 

BDO Life Customer Care Hotline:

(+632) 8885-4110

[email protected]

Please expect a response from us within 24 to 48 banking hours.

PLDT Toll-Free:

1800-1888-6603

BDO Life Assurance Company, Inc. is a life insurance company and wholly-owned subsidiary of BDO Unibank, Inc. It is supervised by the Insurance Commission. Its financial products are not deposit products. These products are not insured by the Philippine Deposit Insurance Corporation and are not guaranteed by BDO Unibank, Inc. For policy-related inquiries and concerns, please call our BDO Life Customer Care Hotline at (+632) 8885-4110 or 1800-1888-6603 (PLDT Toll-free).

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