gate 1 travel tunisia

Gate 1 Travel Review: Are Their Organized Tours Worth It?

Have you ever wanted to take a trip where everything is planned for you? I was in the same boat when I found Gate 1 Travel, which offers escorted coach tours all over the world. If you're wondering whether this is the route for you, I did all the work to give you the inside scoop!

One of the best parts of traveling is getting to decide where you want to go and what you want to see. However, it can also be the most stressful part of traveling.

How do you make sure you see everything you want to see, get the right hotels, and eat at the right restaurants, all while staying on budget? One option I often think about to help alleviate that stress is to book a tour that covers all the nitty-gritty details!

When you're thinking about organized travel, you'll come across so many tours and guides that'll it'll hurt your brain.

One of those is Gate 1 Travel. So, the real question is does it beat out other options when booking tours?

I wanted to find out so that you'll have the essential info on its tours, prices, destinations, and more! This way you'll be making a decision with lots of valuable knowledge.

What Is Gate 1 Travel?

If you're not a fan of traveling with strangers, my advice is to go with a travel agency or plan your own trip. Don't go with Gate 1 Travel or other travel groups. Plan and go discover on your own instead with Pilot!

That's because you will definitely be exploring with a group if you book with with Gate 1 Travel.

Numbers fluctuate, but if you're keen on staying in a smaller group, be sure to check out Gate 1's Small Group tours . Also known as Discovery Tours, there are no more than 22 travelers on these trips, so you won't have to worry about there being too many people with you.

‍ Discovery Tours also allow you to get up close and personal with the country you're visiting in a way that often isn't possible in larger, escorted tours.

How Large Are Gate 1 Travel Groups?

If you're not a fan of traveling with strangers, my advice is to go with a travel agency or plan your own trip. Don't go with Gate 1 Travel.

Numbers fluctuate, but if you're keen on staying in a smaller group, be sure to check out Gate 1's  Small Group tours . Also known as Discovery Tours, there are no more than 22 travelers on these trips, so you won't have to worry about there being too many people with you. 

‍ Discovery Tours  also allow you to get up close and personal with the country you're visiting in a way that often isn't possible in larger, escorted tours. 

How Do I Book a Tour?

If you're interested in booking a tour with Gate 1 Travel, you'll first need to make an account.

You can head to the login page to do this. Once you've done that, you can start booking!

You'll select your tour region, followed by the country you want to visit and the tour that appeals most to you.

Choose your departure date, and decide whether you want flights included. You can then select those flights and any optional tours you may want to do during your trip.

What's Included in Gate 1 Travel Tours?

When booking a tour with Gate 1, you want to know what's included.

Something I liked to see is that every trip offers a "land only" and "air & land" price, so you can decide whether to have your flights included. Flights do only go to and from select cities, depending on your tour dates.

Escorted tours will include the following:

• Accommodation for the nights of the tour
• Hotel taxes and service charges 
• Transport between cities
• Certain meals (what's included will be outlined in the tour details)
• Sightseeing per the itinerary in an air-conditioned coach with a guide!

Not included is airfare for land-only trips, any visa-related fees, and optional extras you may decide to add to your tour.

Gate 1 Deals

Every traveler loves a good deal, and Gate 1 offers some great affordable vacations. It's actually one of the best bundle travel deal sites out there!

By heading to the company's Featured Specials page, you'll get to see Gate 1's flash deals, as well as any last-minute deals for upcoming departure dates. They also have a featured destination sale which will change from time to time.

To access the deals, you'll need to use the promo code listed on these pages, and then you're on your way to saving on your next trip!

From its website, you can also sign up to receive weekly deals via email. You never know what you'll get in your inbox!

How Do I Contact Gate 1 Travel Customer Service?

Whether you have a question or a complaint, it's never a bad idea to know how to contact customer service.

Gate 1 Travel is currently experiencing a high volume of inquiries, but you can still fill out a  form  via the website to send an online inquiry. 

If you're traveling soon, you can get ahold of the team by phone. The company has 24-hour assistance line can be reached in the US by calling 215-572-7676. 

Cancellation Policy

If you find you can no longer join your Gate 1 Travel tour, how can you cancel your trip?

Once you've made at least a partial payment on your trip, you have to submit a cancellation request in writing via the contact us page.

Cancellation fees will then be applied based on how much time remains before your trip and will be applied as a percentage of what has already been paid. 

Customer Reviews

Overall, travelers seem to be satisfied with Gate 1's services and its tours.

Many of the complaints speak to packages booked with flights and how flight cancellations or changes have upheaved entire trips. Others have also mentioned the mismatch of travel credits promised versus ones they actually offer.

Other travelers have complained about Gate 1's customer service as being difficult to reach and not entirely helpful. It sounds like quite a few individuals had a tough time getting a full refund for their trip, even with travel insurance, when booking with them.

Whether it's that explanations can't be given, refunds are not fully issued, or travelers are sent in circles, it sounds like customer service is a hit or miss.

Other complaints have also touched on the itineraries being too packed to truly enjoy what you're seeing or to feel rested enough for them. 

Is Gate 1 Travel Worth It?

After all my reading, my advice is to proceed with caution. Here's why.

My first impression when I got onto the website is that this is mainly targeting an older audience, with their branding outdated to the 2000s. That's not a judging criteria, but just a red flag in my opinion.

While Gate 1 Travel offers a lot of packaged tours, the volume of travelers who have had their trips impacted by flights booked through Gate 1 is concerning.

Instead, I would avoid the flight risks by opting for land-only tours. If you go this route, Gate 1 does offer tours all over the world, so it's a good place to at least browse through when you're trying to make a decision.

They also offer other kind of tours like independent vacations, European river cruises, and customized international vacation packages, but it's honestly not for me. The price is way too expensive and I can frankly plan it myself.

They also seem to charge a bit more than the actual ticket for many attractions, which to me seems like a dealbreaker unless it is actually hard for me to get the travel reservations myself.

In Gate 1 Travel's benefit, they sure do have tons of locations. From Paris to Peru, From Ecuador to Budapest, their tour packages extend to many destinations around the world. They also offer discount travel packages there and here, so that's something to consider for all you deal-seekers.

Keep in mind that some comments were made about the itineraries being a bit packed. So, if you're more of a relaxed traveler, I would be very careful going with Gate 1 Travel.

That being said, if you want to do and see as much as humanly possibly, Gate 1 could be the tour company for you!

If you like the idea of booking a tour but still aren't convinced that Gate 1 Travel is right for you, make sure to also check out companies like EF and Intrepid !

Our Rating: 3.1/5 

• Tours all over the world
• Small group options for more immersive experiences
• Includes accommodation, and guided coach tours
• Options for smaller group tours
• Flight cancellations can result in trip cancellation
• Poor customer service
• Some feedback of packed schedules

Gate 1 Travel FAQs:

Is gate 1 travel still in business.

Yes, very much so. They've been operating for over 40 years and continue to maintain its operations despite its outdated website design.

Is Gate 1 Travel better than Trafalgar Tours?

They both offer the same comparable luxury comfort tours, so it's hard to say. I'd give Trafalgar the edge since they have more experience under their belt, but individual experiences will vary. Read our Trafalgar Tours Review for more detail!

Is Gate 1 Travel an American Company?

Yes, they're an American owned and run company based in Fort Washington, PA!

Who is the founder of Gate 1?

Dani Pipano is Gate 1 Travel's founder.

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Disclosure : Pilot is supported by our community. We may earn a small commission fee with affiliate links on our website. All reviews and recommendations are independent and do not reflect the official view of Pilot.

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13 replies to this topic

You cannot pay in dinars in the cafes at Enfihda Airport now.

Great report nan,

I think Enfidha really rips the guests off, price plus tax,

I did put up prices on the Forum with photos if you search for Enfidha Airport,

The Royal lounge area is smashing and never looks full,

The walk to the beach through the woods and gardens are special at night,

Tripadvisor staff removed this post at the original author's request.

Your report of the Salems 🏩 is worth a bunch of reviews in that you are a repeat visitor for many years to Tunisian resorts .

A trusted source you are not influenced by animation squad !! 😁 🕺

Its great to see the hotels have maintened such good quality and standards over the years 🏩 🏨

The bonus of using both hotels facilities when staying at either is fantastic too AS is the options of using dining rooms

And as Alan notes the woods and gardens are a wee treat to wander to the beach 🎄 🎄 🌹 💐

We shared a few/nights/ drinks with Alan in the Royal lounge listening to live musicians all those years back 😊 🎶 🕺

Oh...... And The Riviera and Le Saphir.........and .. 🤣

Only one we never had an inclination to return ......Thalassa Sousse 😡

Super Salems indeed !! 🏩 🏨

Good info on the airport as well , regards the liquids etc. and the currency issue and Dinar update 💷 👍

You helped us out on the Icmeler Forum with your expert advice back when Tunisia was closed to holiday charters 🛬

Lovely resort..Some great memories. 💭 🤔 😊

My dear wife loved our many Turkish holidays, but Icmeler was her favourite resort there 🌊 😁

Cheers pal !

Worth considering the prime lounge if you like few drinks and avoids the hassle of airport on busy days.

if you like few drinks >>>>>.. 🍾 🍾 🤮 😰 🤒 🍾

Careful in there.!! .... might not get on board ! 🛬 😲

Link to the websites of the Salem hotels that Ethansnan stayed at and loved the experience 🏩 🏨 🌊

Food for thought 🍲 🤔

https://www.marhabahotels.tn/en/marhaba-royal-salem-2/

https://www.marhabahotels.tn/en/marhaba-salem-resort-3/

Worth considering for anyone not yet made their mind up,if planning on Tunisia for next holiday !

I do know they make a great effort at Christmas and New Year at the Salems!

🎄 🚥 🌟 🕺 ✨ 🔥 🎶 🎅

Further to the Endidha airport "prime class" lounge being mentioned 😁

Link below to the lounge details/costs 😊

https://enfidhahammametairport.com/en-EN/passenger-guide/airport-facilities-services/page/lounges

Coming through today they take a thumb print on the device and record your picture, they only ask where you are staying,

No more forms, yippee,

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Gate 1 Travel: Your Ultimate Guide

Are you planning a vacation but overwhelmed by the countless options to choose from? Look no further than Gate 1 Travel. In this ultimate guide, we cover everything you need to know about Gate 1 Travel.

From understanding the basics and services offered to how to plan your trip and what to expect on a tour, we’ve got you covered. We’ll also dive into customer support, promotions and deals, group travel advantages, and evaluating customer reviews.

Additionally, we’ll prepare you for your trip with health and safety protocols and packing tips. Discover what makes Gate 1 Travel stand out from other tour companies and find out if it’s worth it for your next adventure !

Table of Contents

1. Understanding the Basics of Gate 1 Travel

Gate 1 Travel, a leading provider of independent vacations and European river cruises, offers customized itineraries to discover the beauty of Ecuador.

With a wide range of tours, including options for Fort Washington and Discovery Tours, Gate 1 Travel caters to all types of travel enthusiasts.

Experience hassle-free travel with their expertly planned itineraries, whether you’re a solo traveler or part of a group. Gate 1 Travel ensures a memorable vacation filled with adventure and stunning destinations.

What is Gate 1 Travel?

Gate 1 Travel is a renowned travel company specializing in guided tours and vacation packages. With an extensive range of destinations and curated experiences, they provide exceptional customer service.

Embark on unforgettable adventures and let Gate 1 Travel handle all the details of your dream vacation.

2. The History and Growth of Gate 1 Travel

Gate 1 Travel has come a long way since its inception, growing from a small venture into a global leader in the travel industry. Over the years, Gate 1 Travel has expanded its offerings to cater to the ever-changing needs of travelers. Its commitment to excellence has been the driving force behind its growth and success.

Gate 1 Travel has built a reputation for delivering exceptional travel experiences, and its history is filled with remarkable milestones and achievements.

3. Services offered by Gate 1 Travel

Gate 1 Travel provides a wide selection of tours, including European river cruises and independent vacations. Their itineraries are designed to offer immersive cultural experiences, catering to diverse travel interests. With personalized services and expert guidance, Gate 1 Travel ensures convenience and an unforgettable journey.

Whether you’re on a budget or looking for a luxurious experience, Gate 1 Travel offers various tour options to suit your preferences. Discover the world with Gate 1 Travel and create memories that will last a lifetime.

4. Overview of Gate 1 Tours

Gate 1 Tours offers comprehensive itineraries that encompass popular attractions and hidden gems. Immerse yourself in local culture and traditions through unique experiences. With Gate 1 Tours, you’ll enjoy a balance of guided sightseeing and free time for independent exploration.

Explore iconic landmarks as well as off-the-beaten-path destinations. Gate 1 Tours ensures a seamless travel experience with carefully planned logistics. Discover the world with Gate 1 Tours and make unforgettable memories.

5. Special Features of Gate 1 Tours

Gate 1 Tours stands out for its special features that enhance your travel experience. With expertly guided experiences led by knowledgeable and professional tour guides, you can be assured of a rich and informative journey.

Gate 1 Tours also offers the convenience of included meals, accommodations, and transportation, ensuring a hassle-free trip. Immerse yourself in local culture through interactions with locals, and savor authentic cuisine and traditional performances.

The flexibility of optional excursions and activities allows you to customize your trip and make it truly unforgettable.

6. How to Plan Your Vacation with Gate 1 Travel

Follow our step-by-step guide to booking a tour with Gate 1 Travel. Get tips on choosing the right Gate 1 Tour that aligns with your interests and preferences.

Discover how Gate 1 Travel makes vacation planning easy and stress-free. Find out how to customize your itinerary and add special touches to your Gate 1 Travel experience.

Explore different options for accommodations and transportation when planning with Gate 1 Travel.

7. Step-by-step Guide to Booking a Tour

To book a tour with Gate 1 Travel, start by exploring their website for various tour options and destinations. Once you’ve found your preferred tour and departure date, follow the booking process on their website to secure your reservation.

Before finalizing your booking, review the tour details and make any necessary adjustments. Once everything is in order, complete the payment process and receive confirmation of your tour booking. With this step-by-step guide, booking a tour with Gate 1 Travel is simple and hassle-free.

8. Tips for Choosing the Right Gate 1 Tour

Consider your travel preferences, interests, and desired destinations when selecting a Gate 1 Tour. Gain insights from reviews and testimonials of previous travelers to make an informed decision. Seek personalized recommendations and advice from Gate 1 Travel’s customer service team.

Take into account factors such as duration, inclusions, and optional activities to ensure the tour aligns with your preferences. Ensure that the itinerary of your chosen Gate 1 Tour matches your desired travel experience.

9. Unpacking the Gate 1 Travel Experience

Discover the unique aspects that set Gate 1 Travel apart from other providers. Prioritizing customer satisfaction, they create unforgettable memories. Experience their convenience, reliability, and professionalism throughout your journey.

Gain insights into the attention to detail and meticulous planning behind every tour. Unpack the value and benefits of choosing Gate 1 Travel for your next vacation.

10. What to Expect on a Gate 1 Tour

Embark on an unforgettable journey with Gate 1 Travel and prepare for an experience like no other. Our expert guides will take you to the world’s most iconic destinations, where you’ll immerse yourself in local culture and traditions.

Throughout your tour, enjoy comfortable accommodations and transportation as you create lasting memories with fellow travel enthusiasts. Get ready to explore, learn, and be amazed on a Gate 1 Tour.

11. Unique Experiences Offered by Gate 1 Travel

Embark on breathtaking European river cruises for an unforgettable vacation. Discover Ecuador’s stunning landscapes and wildlife on an adventure tour. Indulge in independent vacations with customizable itineraries.

Experience once-in-a-lifetime discovery tours to hidden gems worldwide. Immerse yourself in Fort Washington’s charm and history with Gate 1 Travel.

12. Overview of Gate 1 Travel Groups

Gate 1 Travel offers a variety of group travel options to cater to every type of traveler. Join like-minded individuals on a group tour for a shared and enriching experience. On these tours, you can enjoy the convenience of traveling with a knowledgeable tour guide who will enhance your journey with valuable insights.

Interacting with fellow travelers along the way allows you to make new friends and create lasting memories. With Gate 1 Travel, you can explore the world in a safe and organized manner.

13. Size and Composition of Travel Groups

Gate 1 Travel offers small and intimate travel groups, providing personalized experiences. These groups promote camaraderie and connection, allowing travelers to meet people from different backgrounds and share unique travel stories. While enjoying the flexibility to explore independently, travelers also benefit from the expertise of experienced tour leaders.

With Gate 1 Travel, you can have the best of both worlds – the convenience of group travel and the freedom to create your own unique journey.

14. Advantages of Group Travel with Gate 1

Save time and hassle with meticulously planned itineraries and seamless logistics. Gain exclusive access to attractions and experiences not available to individual travelers. Enjoy the convenience of group discounts and special offers. Benefit from the expertise of local guides, who provide valuable insights and insider knowledge.

Create lasting memories with like-minded travelers, forming connections that can extend beyond the trip itself. Traveling in a group with Gate 1 offers a host of advantages, making your journey even more enriching and enjoyable.

15. Gate 1 Travel Promotions and Deals

Discover the best deals and promotions with Gate 1 Travel. Maximize your savings with exclusive discounts and limited-time offers. Take advantage of early booking incentives for the best prices. Stay updated on the latest promotions through Gate 1 Travel’s newsletter. Explore the world without breaking the bank with their budget-friendly options.

Traveling with Gate 1 Travel allows you to experience more while spending less. Start planning your next adventure with their unbeatable promotions and deals.

How to Find the Best Deals?

To find the best deals with Gate 1 Travel, sign up for their newsletter to receive exclusive promotions. Stay flexible with your travel dates to take advantage of last-minute discounts. Check their website regularly for flash sales and limited-time offers.

Follow Gate 1 Travel on social media for real-time updates on deals and promotions. And don’t forget to consult with their travel specialists for personalized recommendations and insider tips. With these strategies, you can make the most of your travel budget.

16. Maximizing Savings with Gate 1 Travel

Combine multiple trips for additional savings and discounts. Take advantage of early bird booking discounts for the best prices. Consider traveling during shoulder or off-peak seasons for lower rates. Opt for a land-only package to save on airfare. Explore alternative destinations for unique experiences at a lower cost. Gate 1 Travel offers various ways to maximize your savings and make the most of your travel budget.

17. Customer Support at Gate 1 Travel

Experience exceptional customer support with Gate 1 Travel. Contact Gate 1 Travel’s dedicated customer service team for timely responses to your inquiries and concerns. Enjoy peace of mind knowing that help is just a phone call away. Receive personalized recommendations and travel advice from knowledgeable experts. At Gate 1 Travel, we prioritize providing the best customer support experience to ensure that your travel journey is smooth and hassle-free.

18. Contacting Gate 1 Travel Customer Service

Need assistance with booking, itinerary changes, or any travel-related questions? Reach out to Gate 1 Travel’s customer service team through phone, email, or live chat. Their friendly staff ensures prompt and helpful responses, reflecting their commitment to excellent customer support.

You can easily find the contact information on Gate 1 Travel’s website, making it convenient to connect with them whenever you need assistance. Experience the peace of mind of knowing that help is just a call or click away.

19. Navigating Cancellation Policies

Before booking your trip with Gate 1 Travel, it’s important to understand their cancellation policy. Familiarize yourself with any specific requirements or deadlines for canceling, and be aware of potential fees or penalties associated with cancellations. It’s also a good idea to check if your travel insurance covers cancellations due to unexpected events.

Gate 1 Travel offers flexible booking options, so consider these when making your decision. By navigating the cancellation policies effectively, you can have peace of mind when planning your trip.

Is Gate 1 Travel Worth It?

Gate 1 Travel is definitely worth it. They offer a wide range of destinations and itineraries, making it easy to find the perfect vacation for you.

With affordable options for independent travel, positive customer reviews, and a good reputation in the industry, Gate 1 Travel is a reliable choice. Their European river cruises and tours to Ecuador also provide unique and memorable experiences.

20. Evaluating Customer Reviews

When considering travel experiences with Gate 1 Travel, it’s important to read customer reviews for valuable insights. Look for recurring themes and patterns in these reviews.

Pay attention to comments on the quality of accommodations, guides, and transportation. It’s essential to consider both positive and negative reviews to obtain a balanced perspective. Customer reviews should be used as one of the factors in your decision-making process. By evaluating these reviews, you can make an informed choice about your travel plans.

21. Comparing Gate 1 Travel with Other Tour Companies

When comparing Gate 1 Travel with other tour companies, it’s important to do your research. Consider the destinations and itineraries offered by each company, as well as their reputation and customer reviews. Additionally, compare the level of service and inclusions provided by different companies.

Gate 1 Travel may have unique features or benefits that set them apart. By comparing all these factors, you can make an informed decision on which tour company best suits your travel needs.

22. Preparing For Your Trip with Gate 1 Travel

Before embarking on your journey with Gate 1 Travel, it’s essential to make thorough preparations. Familiarize yourself with the specific itinerary and destinations of your tour to ensure you don’t miss out on any highlights. Prioritize checking the weather conditions during your travel dates to pack appropriate clothing and be prepared for any climate changes.

Additionally, review the health and safety protocols provided by Gate 1 Travel to ensure a safe and enjoyable trip. Don’t forget to ensure you have all the necessary travel documents, including passports and visas. Lastly, follow any pre-trip guidelines or recommendations provided by Gate 1 Travel for a seamless travel experience.

23. Health and Safety Protocols on Gate 1 Tours

At Gate 1 Travel, the health and safety of our travelers is our top priority. We have implemented enhanced cleaning and sanitization measures on all our tours to ensure a safe environment for everyone.

Additionally, we closely follow local guidelines and regulations regarding COVID-19 protocols. Travelers may be required to adhere to social distancing guidelines during the tour to maintain a safe distance from others. Rest assured, we provide regular updates and information regarding any specific health requirements to ensure a worry-free travel experience.

24. What to Pack for a Gate 1 Tour

When preparing for your Gate 1 Travel tour, it’s essential to pack strategically. To ensure a comfortable experience, pack suitable clothing and shoes for the activities included in your tour. Consider the weather conditions and pack appropriate layers to stay prepared. Don’t forget essentials like toiletries, medications, and travel adapters.

It’s also wise to bring a daypack or bag for carrying personal items during excursions. Lastly, make sure to check the specific packing guidelines provided by Gate 1 Travel for your tour.

25. What Makes Gate 1 Travel Stand Out?

Gate 1 Travel stands out for its diverse selection of destinations and itineraries, catering to various travel preferences. With affordable pricing and inclusions, they offer excellent value for money. Their reputation for top-notch accommodations and knowledgeable guides ensures a memorable experience. Unique Discovery Tours provide immersive experiences, setting Gate 1 Travel apart in the industry.

Frequently Asked Questions

What types of travel packages does gate 1 travel offer.

Gate 1 Travel offers a range of travel packages, including escorted tours, independent vacations, river cruises, and small-group tours. With options like tour managers, local guides, flexibility, unique waterway exploration, and personalized experiences, Gate 1 Travel provides something for every traveler. Additionally, customizable packages are available for those who prefer to design their own itinerary.

Are there any special deals or promotions available through Gate 1 Travel?

Gate 1 Travel frequently offers special deals and promotions on its website. These can range from discounts on specific tours or destinations. By signing up for Gate 1 Travel’s email newsletter, you can gain access to exclusive promotions. Additionally, regularly checking the “Deals” section on their website will help you find the best deals available.

How does Gate 1 Travel ensure the safety and comfort of its customers during travel?

Gate 1 Travel goes above and beyond to prioritize the safety and comfort of its customers during travel. With the help of local experts and experienced tour managers, they ensure reliable and secure travel experiences. Additionally, Gate 1 Travel provides a 24/7 emergency assistance hotline and adheres to all local COVID-19 guidelines for the health and safety of its customers.

Can I customize my travel itinerary with Gate 1 Travel?

Gate 1 Travel allows you to personalize your travel itinerary. You have the freedom to add or remove destinations and activities and choose accommodations, and transportation options. Keep in mind that customization may involve additional fees and planning time.

Gate 1 Travel stands out for its exceptional services , unique experiences, and customer support. With a rich history and growth, Gate 1 Travel has become a trusted name in the travel industry. Planning your vacation with Gate 1 Travel is made easy with a step-by-step guide to booking a tour and tips for choosing the right one. Once you embark on a Gate 1 tour, you can expect unforgettable experiences and a well-organized itinerary.

The advantage of traveling with Gate 1 in a group is the size and composition of the travel groups, which allows for a more immersive experience. And with customer support readily available, any queries or concerns can be addressed promptly. Gate 1 Travel offers promotions and deals to maximize savings, making it a worthy choice for your next adventure. So pack your bags and get ready to explore the world with Gate 1 Travel!

Ferona Jose is a passionate travel writer and blogger at Travelistia. She has traveled throughout Europe, Asia and the Americas. Her writing focuses on cheap travel destinations, travel experiences, cultural insights, and travel hacks.

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9 Day Tuscany & Amalfi Coast

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• Explore the Renaissance city of Florence with a guided walking tour Enjoy a Tuscan farm dinner with wine and olive-oil tasting Experience one of the world's most spectacular drives along the Amalfi Coast †Transfers are available for purchase for land only or on alternative flight dates

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• Flights New York-Florence, Naples-New York Other departure cities available. Click on date of departure for selection and prices Airline taxes & fuel surcharges 7 nights First Class accommodations
• 4 nights Montecatini 3 nights Naples Italian city hotel taxes, fees & service charges Hotel porterage All transfers included only with airfare purchase on package arrival & departure dates† 13 meals: 7 breakfasts, 1 lunch, 5 dinners with wine Sightseeing per itinerary in modern air-conditioned motor coach Services of English-speaking tour manager throughout Services of local guides in all major cities Entrance fees per itinerary Comfortable wireless earphones for enhanced touring

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• You choose budget, destinations, activities, transport & lodging type
• Expert designs the itinerary for you, and once approved, takes care of logistics

Dates & Availability

Check Current Availability, prices, specials with Gate 1 Travel .

The total tour cost includes the tour price (regular or promotional) and the compulsory local payment. The promotional price is subject to change. Check directly with the operator for the latest price offer. The tour operator requires you to pay only the tour price to purchase your travel. The compulsory local payment will be paid when you join the trip. All prices are based on double, twin or triple share occupancy. Solo passengers will be accommodated in a double, twin or triple room according to availability with a passenger(s) of the same gender. Single supplement only needs to be paid if the passenger does not want to share and requests their own room. Discounts can only be applied at the time of booking and cannot be added at a later date, regardless of any changes made to the original booking.

Prices may vary due to local taxes and trip seasonality. Click "Request Info" to inquire directly with the tour operator for the final trip price.

Gate 1 Travel Reviews & Ratings

Other gate 1 travel reviews, gate 1 cares about money and not customer satisfaction or safety.

We have loved Gate 1 and always sing their praises. We've been on 7 tours with another one booked for fall. We were supposed to leave for Ecuador this week, however ...

THE ABSOLUTE WORST

THE ABSOLUTE WORST. Dishonest, incompetent, fraudulent. We booked a trip to Europe with them, and it was a mess from start to finish. The flight that we paid extra...

Joyce Toler

Poor customer service

It has been about 7.5 years since I traveled with Gate 1 Travel. In the past, customer service was exceptionally great! Now I am appauded with the unprofessional and...

See all Other Gate 1 Travel reviews

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Tour operator, gate 1 travel.

Gate 1 Travel offers escorted tours, European river cruises, independent vacations and customized international vacation packages for less. Our discount travel packages and tour packages to destinations worldwide provide exceptional value, saving our customers time and money. We have taken care of all the details so you don't have to. Find your dream vacation today.

Company Background & Highlights

Mission: To deliver More of the World for Less by developing quality, affordable vacations for North Americans. To provide exemplary service to our customers and to earn their loyalty. To respect our partners. To invest in our employees, providing a safe and comfortable work environment. To know and understand our products and destinations. To constantly innovate and be a leader in technology.

Founded in 1981 with 3 employees; now with over 200 employees worldwide

Headquarters: Fort Washington, PA (Suburban Philadelphia)

Overseas Offices: Hungary, China, Costa Rica, Egypt, Morocco, Argentina, Indonesia, Great Britain, Greece, India, Israel, Italy, Peru, Ecuador, Spain, Switzerland, Thailand, Cambodia & Vietnam

30+ years of providing travel services to clientèle

Product Types

Escorted Tours - Group Tours

Small Group Tours

European River Cruises

Escorted Bus Tour/Sea Cruise Combinations

Independent City Stays

Independent Fly & Drive Packages

Multi-Destination Rail Packages

Customized Vacations (Vacation Builder)

Custom Groups and Individuals

Target Consumer Market

Gate 1 Travel's target market is a traveler seeking high quality, affordable travel ranging from a superior tourist class to moderate deluxe class level of accommodations with the highest level of service.

Financial Security

Gate 1 Travel is backed by the largest, most well-respected financial institutions and insurance providers, guaranteeing the greatest level of financial security to every passenger. Gate 1 welcomes your inquiries of any of those independent offices.

Gate 1 Travel's active membership in USTOA (United States Tour Operators Association), a professional organization representing the world's leading tour operators, requires that Gate 1 meet a minimum requirement of $1 million professional liability insurance (Gate 1 maintains a $5 million policy).

Additionally , Gate 1 is required to participate in the USTOA $1 Million Travelers Assistance Program, requiring them to post $1 million in security, held by USTOA, in the unlikely event of bankruptcy or insolvency.

Associations

About Travelstride

Find your perfect trip, travel confidently, what's excluded.

• Not Included:Optional tours and gratuities.

Become a member

• Save up to $700 per person
• Access members-only specials
• Personalize trip recommendations

Tour Companies

Things to do, itineraries.

Founded in 1981, Gate 1 Travel is known for offering quality vacations at competitive prices. Gate 1 has a wide selection of attractively priced escorted tours, river cruises and independent vacations in destinations worldwide.

The company’s escorted tours feature the latest-model motorcoaches and comprehensive itineraries. One upfront price covers your accommodations, transportation, some meals and guided sightseeing. Professional tour directors who lead each group are carefully selected for their extensive knowledge and attention to detail. River cruises include some of the same components, but instead of traveling via motorcoach and staying in hotels, you’ll move between cities and sleep aboard a well-appointed riverboat.

Independent vacations with Gate 1 are also popular. These trips are perfect for travelers who want to utilize Gate 1's planning and rate negotiation services but prefer maximum freedom to explore a destination.

Trip ratings on this site are based on the quality of accommodations, the number of included meals and activities and the level of service delivered. Gate 1's vacations are categorized as first class or deluxe on the industry rating scale (budget, first class or deluxe).

• Save $700 per couple off tours. Prices shown reflect discount. Expires April 30. Click here .
• Save $800 per couple on 2025 Danube River cruises. Prices shown reflect discount. Expires April 30. Click here .
• Reduced airfare from select gateways is included in the price of certain tours. Click here .

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Gate 1 Travel   Reviews

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Reviews 2.7.

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Never had a problem

I was very surprised to see all the negative feedback. It is true that the Tour Manager makes all the difference on these kind of tours and ours have always been exceptional. We have done Italy, Spain, and SE Asia and have loved everyone of them. We are not old and feeble so maybe that has something to do with it because Gate1 does make sure you see everything on the itinerary and you get your monies worth, which what we like. Our last tour manager was Tim for the SE Asia trip and she was amazing, in fact we are still in touch because we have become friends. From our view they keep getting better and better and we would recommend Gate1 highly. PS ask for TIM if you go to SE Asia won't be disappointed.

Date of experience : April 09, 2024

Reply from Gate 1 Travel

Thank you for taking the time to share your comments. We truly appreciate the feedback and look forward to welcoming you on your next Gate 1 trip!

Gate 1 great but their trip insurance provider is worthless

Great company with well-organized tours but the insurance company they route all Travel Insurance through—Arch Insurance—has terrible reviews and does everything to avoid paying claims. I had a trip scheduled to Mexico in March 2024–and paid for. I had to cancel my Gate 1 trip because I was hospitalized for 11 days after I flew a long airplane flight from Ireland. At the time I booked the Gate 1 trip I was well. I suffered from acute pulmonary embolisms from the long flight. Arch insurance only paid out $300 on my well documented claim. I am a retired lawyer and know how to fill out and document claims. Their denial was flagrant. Getting only $300 back made it a complete waste of time to file the claim. If 11 days with acute pulmonary embolisms preventing me from future plane trips is not justification, what is? Never ever accept Arch. Find another provider.

Date of experience : March 27, 2024

Thank you for sharing your comments. We regret that your experience did not meet your expectations. So that one of our representatives can provide additional assistance and try to make this right for you, please submit an inquiry here: https://www.gate1travel.com/contactus

The 8 day Tour of Spain was well…

The 8 day Tour of Spain was well organized, good hotel rooms and services . Our tour guide Rosemary capably led some great tours.We took a two hours in Alhambra which for me was the highlight of this tour. The only issue for me was that the return flights were far too long. Madrid,Amsterdam,JFK and then to Toronto. I will consider future tours with Gate1

Date of experience : March 25, 2024

After reading all the negative reviews…

After reading all the negative reviews I decide to not go ahead and confirm the Baltic trip I had hoped to do with Gate 1 Travel. No way do I want to get stuck someplace with no help from the tour company. Glad I decided to read reviews before clicking the "Book" button.

Date of experience : March 16, 2024

Essential Portugal and Spain

Our experience was terrific! We were greeted at the airport by the tour manager Alex and taken to the hotel. Everything was so organized with time between tours for lunch or shopping. The hotels were nice too. We felt safe and cared for at all times. The tour guides were fantastic in each city giving us plenty of history without being boring. The bus driver Marco was excellent making sure our things were secured at all time. We will definitely use this tour company again.

Date of experience : February 29, 2024

Dear Susan, Thank you for taking the time to share your comments. We truly appreciate the feedback and look forward to welcoming you on your next Gate 1 trip!

Wish I had read these reviews before…

Wish I had read these reviews before booking a trip to Turkey with Gate 1. Unfortunately Gate 1 Travel is NOT worth your hard earned money if life or work changes prevent your travel! Never buy insurance from this travel co. I was unable almost a year later to travel at the scheduled time to Turkey. Insurance will not cover this and Gate 1will not allow or honor any of my money paid to go to the rescheduling of my trip. My roundtrip tickets per Turkish Air due to a time change has emailed me that I can rebook my tickets without a change fee or additional costs! However I must go through Gate 1. Bobbie the Gate 1 Supervisor who initially refused to introduce herself, give her name until multiple requests and and absolutely refused to provide her full name or her boss’ name. Bobby stated she would ONLY ALLOW me to keep my fully paid airline tickets in MY NAME if I booked a new tour of Turkey paying FULL PRICE no credit or discount! RUN as fast as you can from this company! 3/22/24 Follow up I received a TC from Shannon Daugherty from Gate 1Travel. She informed me that my Turkish Airline tickets should and will be fully refunded. Shannon is working with me and was respectful as well as helpful. I was instructed to submit a claim to Gate 1Travel Insurance. If denied Gate 1 specifically Shannon will work with me to reschedule my trip next year without losing all my money. I will update this review once I have I have been reimbursed for my tickets and exactly what Gate 1 does regarding the tour!

Date of experience : March 19, 2024

Dear Ann, Thank you for sharing your comments. We regret that your experience did not meet your expectations. So that one of our representatives can provide additional assistance and try to make this right for you, please submit an inquiry here: https://www.gate1travel.com/contactus

Gate1 are uncaring ……After doing around 8 tours with Gate1 I…

After doing around 8 tours with Gate1 I unfortunately had to cancel over a month before we were commencing our tour due to having to have emergency surgery. I thought Gate1 might be understanding and give us a full refund or at least credit towards another trip. They would only refund half our money and yes that was in the cancellation policy but having been such a long term repeat customer who had recommended them to many, I was under the delusion they may have some understanding of my situation and refund the full amount or at least give credit towards my next trip. I am six months post surgery now and have booked this years tour with another company. Will never book with Gate1 again.

Date of experience : August 09, 2023

Rethink Using Gate 1 for Travel

I was in a vehicle accident while on safari with Gate 1 in India last month. I was in the passenger seat of a large safari truck when a faulty door unexpectedly opened on the moving vehicle causing me to fall out backwards and hit my back and my head on surrounding rocks where I was knocked unconscious. I was taken to the emergency room by our tour guide because of the injuries to my head and my back. I was given pain medication (no diagnostics were done) and luckily my friend had brought her cane with her which I was forced to use for the remainder of the trip. My headaches and severe back pain continued until I was forced to go to the emergency room again. This time they gave me a shot in the back for my pain and pain meds, but again, no diagnostics. Severe back pain and headaches continued throughout the remainder of the trip making it difficult to keep up. When I returned home, I went to the emergency room where I had a CAT Scan and was given additional medication and lidocaine patches for the pain. Upon seeing my back surgeon following the ER visit it was decided that I needed major back surgery. The fall had exasperated my existing condition. The surgery was scheduled for 7 May. Upon scheduling the surgery, I contacted Gate 1 immediately to follow up on my accident and let them know of the planned surgery. (I assumed the accident had already been reported by the trip leader.) The surgery conflicted with another Gate 1 trip I had planned for Jordan on 7 May (the date of my surgery). Per my surgeon, and my inability to walk, I requested the trip be postponed to the fall. They outright refused. I then asked to speak to a supervisor who also refused my request. Mind you, I wasn’t asking to cancel the trip, just postpone the trip! I finally received an e-mail from an individual at Reservations: Support who also refused to postpone my trip. They said I needed to pay the 50% penalty fee since I “decided” to cancel. Once again, the ONLY reason I canceled was due to an accident that happened due to a faulty door on their trip!!! I found the entire interaction with Gate 1 beyond frustrating. India was my 10th trip with Gate 1. To add insult to injury, I was also in a vehicle accident on a Gate 1 tour when I was on a Kenya and Tanzania safari in the fall of 2022. Gate 1 was “so generous” for that inconvenience and my pain and suffering that they gave me $100. No apology. The lack of concern, assistance, and understanding from Gate 1 is appalling, especially considering this was my second major accident caused by Gate 1’s negligence in a two-year period. I will certainly be rethinking my use of Gate 1 as a tour company in the future. Maybe you should too.

Date of experience : March 24, 2024

Thank you for sharing this feedback. Your comments are very important to us. We regret that your experience did not meet your expectations. We have provided your contact information to our customer service team who will reach out so that we can try to make this right for you.

Poor customer service leading to loss of ticket value

No possible to reach the travel agents on phone. Hence, communication to the Gate1 travel agents is possible via emails only. By 3pm UK time on 18 Feb, I confirmed my request to change my flight, from 19Feb at 1:45am to another day. But no response has been received, although my response was within 30-40min since the agent's reply time.. I appreciate this was on Sunday, but a clear statement on working hours and limitation from the beginning would be helpful. It seems the value of the ticket is lost which is very unpleasant. This could be easily avoided if there was an opportunity to call to agree the change and pay the diff in tariff.

Date of experience : February 18, 2024

Hello, Thank you for sharing your comments. We regret that your experience did not meet your expectations. So that one of our representatives can provide additional assistance and try to make this right for you, please submit an inquiry here: https://www.gate1travel.com/contactus

Cancel for any reason doesn't really work.

We bought the cancel for any reason policy. We cancelled because we had to travel from NC to PA for my best friend's funeral. We were supposed to travel in October of 2023. So now we get a partial credit and a very small refund. Doesn't really do us any good because now it costs almost double for the same trip and we can't afford that. So we are basically out $1800 that we paid.

Date of experience : October 15, 2023

Diane, Thank you for sharing this feedback. Your comments are very important to us. We regret that your experience did not meet your expectations. We have provided your contact information to our customer service team who will reach out so that we can try to make this right for you.

Good experience with tour company

A tour by Gate 1 Travel called Discover Northern France that was booked for March 2024 was cancelled because of a lack of enough reservations to make this tour viable. A Customer Resolution Specialist for Gate 1, Donna Young, notified me that I could get a refund, Gate 1 travel credit, or book this tour later in the year at no additional cost. I chose to book this tour later in the year. Donna did an excellent job of offering me alternative dates and I chose a date in the fall 2024. I wish to thank Gate 1 for the options offered to me and to Donna for the superb job in booking an alternative tour date.

Date of experience : January 02, 2024

Thank you for taking the time to share your comments. We truly appreciate the kind feedback and look forward to welcoming you on your next Gate 1 trip!

Very disappointed with Gate 1

Very disappointed with Gate 1. We’re scheduled to tour Egypt in November. However, due to the the conflict that’s happening now with Israel in Palastine/Gaza and the West Bank, we are justifiably concerned about our safety. Our trip is fully paid, but we had humbly requested to reschedule for a later date to travel (Not asking for a refund) just to reschedule. Unfortunately for us Gate1 outright denied our request disregarding our concerns. The Arch insurance that’s offered through Gate1 essentially only covers Gate1.

Date of experience : October 17, 2023

Travel Protection is a scam, thru Gate 1.…

Booked Christmas market trip for early Dec. Bought ‘Travel Protection’ that Gate 1 promotes. My travel partner needed a heart operation. Had to cancel trip. We’ve waited two months after providing info requested with letter from surgeon. Today they say coverage denied because she had defib prior. Of course the Protection was stated as covering pre-existing conditions!!!!!! Total rip-off. Deceptive scam artists. VERY disgusted!!!

Date of experience : December 05, 2022

Not really "making it right"

No follow up as promised. I gave a bad review of Gate 1 last week due to the bad customer service (and significant financial loss) from a recent Gate 1 trip. They immediately responded that they were sorry to hear this and would pass my information on to customer service so they could make it right. It's a week later and I have heard absolutely nothing. It's obviously just an automated response to make people think they are taking care of it, when in fact, they are blowing their customer off. Never thought I'd say this, but stay clear of Gate 1. I checked with my agent and the last communication she had was 6 days ago when the Gate 1 agent said I would get my $600 deposit back and "only" a 90% cancellation fee instead of 100%. Not really "making it right" in my mind, but I'm done. We will take our final tour with Gate 1 this Aug. (our 8th) as it is already booked. They have lost my loyalty and trust.

Date of experience : January 21, 2024

Hello, Thank you for your additional feedback. We show that a member of our customer service team has been in touch with your travel agent, Joellen. Please reach out to her for an update on this matter.

Thereza, our tour guide in Europe

Thereza, our tour guide on Gate One's trip from Mainz, Germany to Venice, Austria November 2023 was extremely accommodating. She was punctual while caring for specific needs of some 40 people for 10 days. She was very knowledgeable of the 5 countries that we toured and surprised us continually with gifts; nice hotels; meals and even music that we all sang along with as we traveled. She was fun and we'd recommend her highly for a trip with Gate One travels in your future!!!

Date of experience : November 02, 2023

I'm thankful to my sweetheart for…

I'm thankful to my sweetheart for choosing Gate1 small group discovery traveling Sri Lanka now. Our tour manager Heshan is the best in the industry, very knowledgeable practical and protective of our safety as the floods at Yala national parks we were lucky to have him arrange the safari and see all wildlife including wild elephants Leopards crocodile. He took extraordinary pleasure in arranging my birthday celebration with balloon and cake.

Date of experience : January 14, 2024

Thank you for your kind feedback. We can’t wait to see you again!

Worst customer service

Worst customer service. I had booked a trip to Greece. I called them about my plane itinerary. No answer after being on hold for hours together. I emailed them, but no response whatsoever. I will never ever book anything with these people. Stay away from 'GATE1 TRAVEL". I 100% agree with majority negative reviews on this website. Please do yourself a favor and save yourself from tremendous future headache by not using this lousy travel company.

Date of experience : July 10, 2022

Dear Yash, We are sorry to learn of the delay in responding you your phone call. We were experiencing an increase in call volume related to our most recent promotion. We do value our customers and make every effort to answer calls as quickly as possible. Please be assured we will respond to your email, you may also request a call back using the call back feature. Thank you for your understanding.

Gate 1 Travel is an amazing company

Gate 1 Travel is an amazing company. For starters, booking our trip to Ireland was easy, complete and priced reasonably. Next, our bus driver, Mark, a very kind gentleman, navigated all the twisty-turny roads like a master. And most important, our tour guide, Jill, was incredible! Her knowledge of all the towns, roads, pubs, Irish traditions, and folklore, was nonstop. Her sense of humor and the details of everything made a wonderful trip more memorable than we had expected. My only criticism is that not one of our rooms (in any of the hotels) had a view other than back parking lots, roofs of buildings, or high walls. Other than that, we highly recommend Gate 1 Travel.

Date of experience : October 22, 2023

Trip Insurance Scam

Absolutely the worst! Don't bother buying trip insurance with them. It's a scam and when you try and cancel (even if you've purchased the Cancel for Any Reason) they give you the run around. There are so many exceptions that its pointless to even try. When I called to ask questions about fees the clueless rep told me they couldn't answer my questions and I had to call Arch Insurance. I called Arch and they told me they had nothing to do with setting rates for cancellation. That was all Gate 1. I've been calling and emailing for days and no one responds. .....Buyer Beware. Find another tour company

Date of experience : October 12, 2023

9 Day Classic Japan

This 9 Day tour should actually be called 7 Day Classic Japan - Gate 1 needs to revise / review since 2 of the days you are actually in transit. Our tour guide Ichiro was phenomenal- kudos to him for his patience & handling the hiccups. Loved the country, it's people & the culture. Only disappoinmet was that Japan has so much to offer but the Gate1 itinerary focussed on way too many shrines/temples.

Date of experience : June 06, 2023