local travel agents in cape town

Top 10 Travel Agents in Cape Town

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capetownlists

Top 70 travel agencies in cape town (2024).

Travel agencies are businesses that specialize in providing various travel-related services to individuals, groups, or organizations. These agencies serve as intermediaries between travelers and travel service providers, such as airlines, hotels, cruise lines, tour operators, and transportation companies. Their primary goal is to assist travelers in planning, booking, and organizing their trips, ensuring a smooth and enjoyable travel experience. Here is a list of the travel agencies based in Cape Town (arranged in no specific order):

Contents Access

List Of Travel Agencies In Cape Town

• Travelstart South Africa – Travel Agency

Longkloof Studios, Darters Rd, Gardens, Cape Town, 8001

• Take Off Travel

Sandown Square Business Park, Milnerton Rural, Cape Town, 7441

• Edgemead Travel

22 Edgemead Shop Ctr Cnr Louis Thibault and, Letchworth Dr, Edgemead, Cape Town, 7441

Tyger Park 2, Willie Van Schoor Drive &, Sportica Cres, Bellville, Cape Town, 7536

• The Africa Royal Travel company

7 Bree St, Cape Town City Centre, Cape Town, 8000

• Club Travel Tygervalley

5975, Tygervalley Centre, Bill Bezuidenhout Ave, Bellville, Cape Town, 7530

• West Beach Travel

Blaauwberg Rd, Table View, Cape Town, 7439

• Wanderer Cape Town Tours & Travel – Private Cape Town Tours

130 Bree St, Cape Town City Centre, Cape Town, 8000

• Chelsea Travel

Waterloo Rd, Wynberg, Cape Town, 7800

• Thompsons Travel

17 Chiappini St, De Waterkant, Cape Town, 8001

• The Travel Cafe Cape Town

Junction Corner of Stanley &, Dock Rd, Waterfront, Cape Town, 8001

• Club Travel

Block B, Longkloof Studios, Darters Rd, Gardens, Cape Town, 8000

• Ekima Afrika Travel

1 Birkdale Ave, Woodstock, Cape Town, 7915

• Jarat Tours

24 Queens Park Ave, Salt River, Cape Town, 7925

• ATC African Travel Concept Pty Ltd

199 Loop St, Cape Town City Centre, Cape Town, 8000

• Thompsons Holidays

28 O’Okiep Rd, Southern Suburbs, Cape Town, 7780

• Flight Centre Canal Walk

Century Blvd Shop 591, Canal Walk Shopping Centre, Century City, Cape Town, 7441

• Yasmine’s Travel And Tours Cc

505 Lansdowne Rd, Lansdowne, Cape Town, 7780

• TWF Cape Town

2nd Floor, Hill House, 43 Somerset Rd, Green Point, Cape Town, 8005

• TravelGround

Tripco, The Pavilion Corner Portswood and, Beach Rd, Victoria & Alfred Waterfront, Cape Town, 8001

• African Eagle Day Tours

4 Malta Rd, Salt River, Cape Town, 7700

• Halal Tourism South Africa

7th floor Towers South, 2 Heerengracht, Corner Hertzog Blvd, Foreshore, Cape Town, 8001

• Love Africa Travel

2, Rosenpark, 17 Bella Rosa St, Bellville, Cape Town, 7530

• AAA TRAVEL AFRICA

15 Victoria Ave, Hout Bay, Cape Town, 7872

• Cape Town Day Tours

9 Tudor Rd, Tokai, Cape Town, 7945

• Flight Centre Gardens

Shop 49, 51 Mill St, Oranjezicht, Cape Town, 8001

Cnr. Okavango Rd &, De Bron Rd Capegate Shopping Centre Shop U60/61, Cape Town, 7560

Willie Van Schoor Ave & Bill Bezuidenhout, Tygervalley Centre, 508D, Bellville, 7530

7 Eden Rd, Walmer Estate, Cape Town, 7925

• ELEMENTS TRAVEL

65 Rose St, Cape Town City Centre, Cape Town, 8001

• Kelvisions Travel and Tours

13 Prestwich St, Cape Town City Centre, Cape Town, 8000

• Africa Travel Co

Unit 1, 12 Utilis St, Blackheath, Cape Town, 7580

• Hotspots2c Tours

13 Gardner Williams Ave, Paardevlei, Cape Town, 7130

• South Africa Travel Online

Pinelands, Cape Town, 7405

• Travel About

104 Vergenoeg St, Protea Hoogte, Cape Town, 7560

• Africape Travel Cc

Main Rd, Somerset West, Cape Town, 7130

• Away to Africa

6th Floor, 28 Wale St, Cape Town City Centre, Cape Town, 8000

• ENVY Lifestyle Management

304 Buitenkloof Studios, 8 Kloof St, Gardens, Cape Town, 8001

• Tourvest Destination Management

2nd Floor, Atlantic Centre, 14 Christiaan Barnard St, Foreshore, Cape Town, 8001

• WE ARE CAPE TOWN

257 main road three anchor bay, Sea Point, Cape Town, 8005

• Camissa Travel and Marketing

5 Knysna Rd, Unit 12, Cape Town, 8000

• Madiba Travel

122 Main Rd, Sea Point, Cape Town, 8060

• Rhino Africa Safaris

103 Francis St, District Six, Cape Town, 7925

• BACK IN TOWN, Travel Concierge | South Africa Travel Advisors

13 Ave Marseilles, Sea Point, Cape Town, 8005

• German Overseas Professional Travel Services C C

Hans Strijdom Ave & Long St, Cape Town City Centre, Cape Town, 8001

• TravelManor (Pty) Ltd

129 Plattekloof Rd, Monte Vista, Cape Town, 7460

• Capago Cape Town

19th Floor, The Towers South, Hertzog Blvd, Foreshore, Cape Town, 8001

• Cape Travel Agency

39 Durban Rd, Unclear, Cape Town, 7530

• Travel Counsellors (Pty) Ltd

16th Floor, Portside Tower, 4 Bree St, Cape Town City Centre, Cape Town, 8001

• Discovery Tours and Accommodation

2 Philip Kgosana Dr, Vredehoek, Cape Town, 8001

• Steadfast Africa

153a Kloof St, Gardens, Cape Town, 8001

• Discover Africa Safaris

2nd floor, Tygervalley Chambers One, 27 Willie van Schoor Avenue, Bellville, Cape Town, 7530

• African Safari Group

14 Green Way, Mountainside, Cape Town, 7421

• BEST TRAVEL AGENCY

4th floor, 6 Spin St, Cbd, Cape Town, 8000

• Rennies BCD Travel

Black River Office Park, 1st Street, Observatory, Cape Town, 8000

• Perfect Tours Africa

17B Hely St, Maitland, Cape Town, 7405

• Cultural Care Au Pair South Africa

House, Unit 802, Touchstone, 7, 11 Bree St, Cape Town City Centre, Cape Town, 8001

• Reveler Tours SA Pty (Ltd)

17 Dock Rd, Victoria & Alfred Waterfront, Cape Town, 8002

• Flight Centre Business Travel – Cape Town

6-8 High St, Rosenpark, Cape Town, 7550

9 Somerset Rd, Green Point, Cape Town, 8001

• Cape Town Explore

House 1102, 1 Church St, Cape Town City Centre, Cape Town, 8001

• Tourvest Travel Services (TTS) Cape Town

14 Christiaan Barnard St, Cape Town City Centre, Cape Town, 8000

• The Winners Group Global

12 Aberdeen St, Woodstock, Cape Town, 7925

• Travel Flight

Royal Ascot, Milnerton, Cape Town, 7441

• Harvey World Travel Travel Manor

104 Heron Cres, Century City, Cape Town, 7441

• Terra Nova Tours | Southern Africa

9 Friend St, Salt River, Cape Town, 8001

Tripco The Pavilion Corner of Portswood and, Beach Rd, Victoria & Alfred Waterfront, Cape Town, 8001

• Rahi travels CT CBD

24 Plein St, Cape Town City Centre, Cape Town, 8000

• Batende Travel and Tours

21 Royal Road, 10 Mountain View Villas, Maitland, Cape Town, 7405

• Resto Travel

50 Long St, Cape Town City Centre, Cape Town, 8000

• Siyabona Africa

10 Dean St, Cape Town City Centre, Cape Town, 8001

• Top 63 Talent Agencies In Cape Town
• Top 33 Nursing Agencies In Cape Town
• Top 29 Outsource Agencies In Cape Town
• Top 65 Warehouse Recruitment Agencies In Cape Town

Travel agencies in Cape Town have in-depth knowledge of destinations, travel trends, and the latest travel regulations, ensuring clients have access to accurate and up-to-date information. While the rise of online booking platforms and self-service options has changed the landscape of travel planning, travel agencies remain valuable for travelers who seek personalized assistance, expertise, and peace of mind when arranging their journeys.

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TAILOR MADE TRAVELS IN SOUTH AFRICA

South africa travel by the tour operator terra south africa.

Terra South Africa is a locally-based travel agency and tour operator in Cape Town, South Africa . Our team specializes in custom-made trips . Our upscale and off the beaten track private tours are perfect for families, groups of friends, couples, honeymooners… we do it all and we do it very well!

Our mission is to constantly travel around Southern Africa to bring you the best there is and share our passion for this part of the world with you, while designing your dream vacation. With carefully selected lodging, authentic stopovers and unmatched safari experiences, we will give you a unique and unforgettable experience in Southern Africa with high quality services for a very competitive price.

We operate tours and safaris throughout Southern Africa , mainly all over South Africa, from Cape Town to Kruger Park, but also in Namibia, the Okavango Delta in Botswana, to Victoria Falls in Zambia and Zimbabwe, and even as far as Mozambique for a relaxing beach break after a safari.

Our branch in South Africa is a member of the international travel expert Terra Group, specialized in creating and organizing custom-made itineraries for both individual travelers and groups, all around the world.

Get in touch with us

[email protected]

terra.southafrica

(+27) 21 70 19 031 Via phone (international rates apply)

Office hours: From Monday to Friday, 8:30am to 5:30pm (South African time). A specialist will answers you in english.

Our various trips in South Africa

Our favorites, off the beaten path, one of a kind, culture & traditions, trekking & hiking, our regions, mauritius island.

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Let us help you create your ultimate holiday to any of the countries in Southern or Eastern Africa. One that’s even better than you can dream up on your own. And oh so much easier!

Africa Is... Intimate

Fall asleep to the sounds of the bush. This will stay with you all your life.  

- Kruger Region, South Africa -

Africa Is... Wild

Raw. Pure. Alive. The natural beauty of Africa is guaranteed to stir your soul. 

- Moremi, Botswana -

Africa Is... Vast

Breathe in the expansive openness and feel how life returns to you.  

- Namib Desert, Namibia -

Africa Is... Tropical

Take a dive in gin clear azure waters. 

- Zanzibar, Tanzania -

Africa Is... Active

Kayak with dolphins, snorkeling with seals or let the mountains enfold you on a hike. 

- Cape Town, South Africa -

Africa Is... Family Friendly

Give your loved ones the lasting gift of a mind that is open to diversity and a heart filled with adventure 

- Ngorongoro Conservation Area, Tanzania -

Africa Is... Romantic

Reconnect with your Special Someone and create unforgettable new memories. 

- Manyara, Tanzania -

Africa Is... Unexpected

Prepare to be treated to an experience unlike anything you've ever experienced before. 

- Serengeti, Tanzania -

Africa Is... Otherworldly

When your toes sink into the ochre red sand of Deadvlei in Namibia you won't be able to help wonder what planet you're on. 

Africa Is... Powerful

Stare into the eyes of one of the planet's greatest predators, and sense its strength.  

- Chobe National Park, Botswana -

Africa Is... Majestic

Feel the cool spray of Victoria Falls settle on your cheek as you gaze upon the Falls deemed so beautiful that "angels must have looked down upon it in their flight". 

- Victoria Falls, Zambia -

Africa Is... Open

Learn about different cultures and traditions through authentic tribal encounters.  

- Greater Kruger Park -

Africa Is... A Bucketlist Destination

Soar in a hot air balloon, serenely suspended in the air as you float over Tanzania's Serengeti.

How does it work?

Step 1:  complete questionnaire, step 2:  tweak & reserve, step 3: , start dreaming :), which country would you like to discover.

South Africa

Victoria Falls

The Victoria Falls marks the border between Zambia and Zimbabwe and can be accessed from both countries, each offering their own distinctive beauty and activities. But the waterfall is just the beginning. The Victoria Falls are framed on both sides with beautiful national parks, and the local wildlife is thriving. You can start a day with visiting the majestic Falls, and finish your day with a safari experience of a lifetime by tracking rhino on foot. 

Botswana is justly considered the crème de la crème of African safari destinations. 

This is not surprising, since the diversity of habitat boggles the mind – desert, rivers, salt pans, savannah and lakes to mention a few. And diversity of habitat leads to incredible diversity of wildlife and breath-taking animal sightings. 

This is the Africa we all fell in love with the first time we watched the Lion King. Between its remarkable people and local cultures, its thriving wildlife, its fairy-tale landscapes and the beautiful exotic beaches of Zanzibar and other smaller islands, Tanzania truly is an unforgettable holiday destination.

The island of Mauritius, with its 160km of picture-perfect beaches and azure waters, its lush interiors and sparkling waterfalls, is one of the most popular destinations in the Indian ocean. Easily accessible by direct flight from Johannesburg, this very affordable destination is malaria free, and a favourite place for honeymooners, families and young adventurers alike to unwind after an unforgettable African safari. With over a hundred beaches and distinct regional differences, this extremely versatile island truly offers something for everyone.

Picture yourself lying on a white sandy beach, palm trees above you rustling from a gentle breeze, the waves lapping at your toes, while you lazily sip on your lavish cocktail. The only decision left to make for the day is whether or not to take one more dip in the gin-clear waters in front of you before heading off to your romantic candlelit champagne dinner, or to go for a romantic massage... Cliché? Perhaps, but in this case the cliché really does exist.

The Seychelles is what most people will automatically picture when dreaming of a secluded paradisiac island. As the chosen location for movies such as Castaway and Robinson Crusoe, it is easy to see why this island nation has become a quintessential honeymoon destination - it is truly gorgeous.

And yet, the Seychelles is so much more than just a collection of beautiful white sandy beaches. The nation is comprised of 115 islands, of varying sizes and characteristics, some rocky and mountainous, others lush with dense forested areas, and others still are exotic with palm trees overlooking dreamy beaches and low-lying coral reefs. 

Kenya is the birthplace of the world renowned African safari, literally. Meaning “journey” in Swahili, the word safari was first introduced to the English language in the 1850s by an intrepid adventurer called Sir Richard Francis Burton. Kenya’s mystical pull over the rest of the world has not diminished over the centuries since then.

Unspoiled and untamed, with over 2,500km of uninterrupted coastline and clusters of postcard-perfect islands dotting its shore, Mozambique is a little corner of paradise. Its pristine white sands and turquoise waters can rival those of the Maldives or Seychelles, yet it is more affordable than these islands. It is also less built-up than most Indian ocean islands. For now, Mozambique is still well-off the beaten tourist track, however it is fast becoming the place to go for those searching for some sand, sea and sun in Africa.

Contact us now!

Howzit! Thanks so much for sending us a message, we will get back to you quick as you can and hope we will get to design a magical African adventure for you in the very near future.

 If your request is urgent, please call or WhatsApp us on +2763 639 8522 (JD - English, Afrikaans, German and Dutch) or +27 79 977 5995 (François - English, French and Spanish). 

You can also connect with us socially on Facebook and Instagram or email us at [email protected]  

Warm and sunny regards from Cape Town,

JD + François & The Travel Cafe Team  

Join our next Guided Small Groups

Explore our small group scheduled departure itineraries below, which are fully supported and guided from beginning to end for the ultimate hassle-free and stress-free adventure. All our itineraries focus on travelling deeper, more authentically and in a way that uplifts the communities you visit to ensure a long lasting positive impact.

DISCOVER NOW

CAPE PENINSULA

This full day tour takes in all the heavyweight sights of the Cape Peninsula. Guests are collected from their central accommodation and can look forward to the following: Cape Point, Cape of Good Hope, Boulders Beach penguin colony, Kalk Bay, Chapmans Peak Drive and Camps Bay.

Includes: 

+ Qualified tour guide 

+ All National Park entrance fees 

+ Chapman’s Peak toll fee 

+ Light lunch 

+ Instagram-worthy stops

+ Spectacular scenery by the bucketloads

+ Dreamy seaside stops

Why book with The Travel Café?

We Know Our Stuff

We are passionate , we build your dreamtrip, authentic travel to experience southern & eastern africa's soul  .

Jaw-dropping Natural Beauty

No matter where you go in Cape Town, spectacular nature is never far away.

Zanzibar, Tanzania

Zanzibar is rightly considered one of the world’s most romantic honeymoon destinations.

Sossusvlei, Namibia

Sossusvelei: Namibia’s most spectacular and best-known attraction!

Serengeti, Tanzania

The Ngorongoro Conservancy in Tanzania is home to the densest population of wild animals in Africa. 

Cultural Melting Pot

With eleven official languages, South Africa’s people make for a beautiful rainbow of culture, race and believes.

Wining and Dining in the Winelands

Most of the Cape’s finest wine farms are just 30mins drive from the city centre, and boasts equally impressive cuisine

~Cape Winelands~

Boulder's beach, Cape Town

Much though we love the Big 5, the Cape has no shortage of smaller but equally adorable creatures

~Cape Town~

Moremi Game Reserve, Botswana

Moremi Game Reserve in Botswana. Almost nowhere else can you see so many species coexist side by side.

Table Mountain, Cape Town

Standing guard over Cape Town, the hulk of Table Mountain cradles the city centre

Tanzania - This is the Africa we all fell in love with the first time we watched the Lion King.

The Serengeti in Tanzania is one of the most famous wildlife parks on earth.

Kilimanjaro National Park, Tanzania

The Kilimanjaro Nationall Park is the home to Mount Kilimanjaro (Tanzania)

The Rainbow Country

Cape Town: European culture meets African tradition to create an intoxicating and exotic mix.

Chobe, Botswana

Chobe National Park in Botswana: whether you follow its course by boat or vehicle, you’ll soon lose count of the animals you encounter. 

Freedom Fighter

Although South Africa hasn’t always had it easy it now boasts one of most advanced constitutions in the world.

Okavango Delta, Botswana

The Okavango Delta in Botswana: hundreds of tiny islands surrounded by a network of water channels.

Okavango Delta, Chobe

The Okavango Delta in Botswana: dotted with lush wilderness, swamps, permanent marshlands and seasonal floodplains, as well as tiny islands.

The Victoria Falls: recognised as one of the Seven Natural Wonders of the World, it is utterly gorgeous. 

Makgadikgadi Pans, Botswana

The Makgdikgadi Pans are so spectacular it is worth visiting twice in your life, once in winter and once in summer.

Slide title

Be guided on a magical inner and outer journey to rediscover who and what you are, and to live with more fulfilment, purpose and meaning.

~SA Detox Retreat~

Sossusvelei National Park in Namibia: most spectacular and best-known attraction!

Damaraland, Namibia

Damaraland, Namibia: the locals have dubbed this area Little Arizona!

The Victoria Falls: Livingstone exclaimed in wonder that “scenes so lovely must have been gazed upon by angels in their flight.

Fish River Canyon, Namibia

Fish River Canyon, Namibia: second largest canyon in the world, after the Grand Canyon in the USA!

The Victoria Falls are framed on both sides with beautiful national parks, and the local wildlife is thriving.

Deadvlei, Sossusvlei, Namibia

Deadvlei, Sossusvlei, Namibia: the crown jewel of the national park is undoubtedly Deadvlei, the large white salt pan with its blackened fossilised Acacia trees.

The Victoria Falls: one of Africa’s greatest adventure capitals, and daredevils will delight in all the options available. 

Skeleton Coast, Namibia

The Skeleton Coast in Namibia: one of most remote, desolate, and least populated areas in the world! 

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What do people think about us?

See all facebook  and google reviews.

François and JD organised our romantic trip to the Kruger for us and everything was perfect. They were very quick to suggest a list of different options for us, matching our needs and budget. They took care of all the admin and details and we didn't have to worry about a thing! I've never been so at ease about a holiday, as I usually take care of everything myself. The travel app is really well designed and personalised. I loved the service and I absolutely recommend them for your next African trip!

Aurélie , France

JD, Francois & The Travel Cafe are brilliant. Everything from the start of our trip to the finish has been wonderful & taken care of. Personally, this has been the best experience with any travel agents/trip-planners (and I have dealt with many). They take away all your sorrows and we got to see so much more than when we would have booked by ourselves. They made us feel at ease and maximized our enjoyment of the trip.

All in all, fantastic.

Iron, Netherlands

The Travel Cafe is exactly what any traveller wants (and needs)! Personal, swift, full of hidden gems, and tailored to your wishes and budget! They will share all their secrets with you, to ensure you get the best out of your holiday. Be prepared to be amazed from start to finish. JD, Francois and their team will continue to exceed your expectations in every single way!

We admire the passion you have put into every single part of our holiday! It was the perfect escape from our daily life back home. Thank you all a million and hope to see you again soon!

Sophie , Netherlands

Visit our lodge in the Little Karoo

Starry starry night ⭐⭐n.

Located on the iconic Route 62, between Montagu and Barrydale and a quick 2½hr drive from Cape Town, Starry Starry Night eco mountain reserve is located in the foothills of the rugged Langeberg Mountains. Conveniently close to surrounding towns yet far away for that middle-of-nowhere feeling so you can properly switch off. The reserve is perfectly positioned as a midway stop-over between Cape Town and the Garden Route.

Our reserve is blessed with two stunningly beautiful rivers, waterfalls, hiking routes, natural rock pools, views that seem to stretch into the future, an abundance of stunning fynbos, organic herb and veggie garden, tranquillity, fresh air, dazzling night skies and the chance to truly disconnect from the busy-ness of everyday life and properly recharge your batteries. Our accommodation is pet-friendly to sociable and well-behaved dogs by prior arrangement (maximum of 2 dogs per cottage).

We recommend a stay of 3-nights or longer to truly get to experience everything our beautiful eco mountain reserve and its surrounds have to offer.

As one of our recent guests observed: “Starry Starry Night is tonic for the soul. Plain and simple”. We cannot argue with that – why not book and come see for yourself?

THE PAUSE RETREAT - Starry Starry Night

In these challenging times, you are being invited to journey within to reconnect with your power and sovereignty.

Join us in South Africa in October 2024  for a 5-day retreat  at Starry Starry Night in the Little Karoo, Montagu.

Date:  Monday 14 to Friday 18 October 2024

More information  

 We are RECRUITING at The Travel  Café

 junior travel designer position.

(fluent in English and/or French, Cape Town-based job)

Calling all romantic adventurers and passionate travellers. We are growing our merry band of passionate explorers and travel designers and we are looking for a Junior Travel Designer to work from our Cape Town office. Strong language skills in English and/or French are a major bonus. Are you the one we’ve been looking for?

More information about the job and how to apply at www.thetravelcafe.capetown/jobs

The Travel Café Blog

Voyages petit-groupe mars 2024 🇿🇦

NEW: We are launching our own Peninsula Tour 🤩🐧

Happy festive season 🇿🇦

Circuits accompagnés décembre 2023 🇿🇦

Donations to Isibane Se Afrika

Circuits accompagnés 17 novembre au 2 décembre 2023 🇿🇦

South Africa's locally grown Rooibos

South Africa: not just your standard safari destination

Movies and documentaries for an African adventure

Whale Season is here! 🐋

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LOCAL TRAVEL AGENCY IN SOUTH AFRICA

Southern africa inbound agency.

The history of South African Travellers dates back to 2007 when a befriend couple fell in love with South Africa and they decided to pack their bags and settle in a game reserve adjacent to the famous Kruger Park. Soon, the desire to share their passion for this continent was established with the creation of SATravellers, a local and in the beginning French speaking agency in Cape Town.

In September 2018 Natalie and Filip decided to work with our friends and that's how the dutch part of SAT came to life. Travel and discovery are in our blood. After 12 years of expat experience in various destinations (Croatia, Morocco, Switzerland, Tunisia, Nigeria, South Africa) and 21 years in the 'corporate' world, we decided to settle in Cape Town and change our lives.

In 2020, while the founders dream of different horizons, Filip decides to take over the reins of the company in which he is fully involved, together with Xavier, a fellow countryman specializing in motorbike travel here in southern Africa who has the same passion for these beautiful countries.

Blown away by the beauty of this city and this country, we would like to share our experiences and passion and to provide our travellers an unforgettable experience, with local insights and backed by a super experienced, passionate team. We call ourselves Travel Companion, indeed that's how we see it, because we want you to experience a journey the way we would like it with our family. As much as possible off the beaten track, authentic and rich in adventures and plenty of tasting of the "couleur locale", literally and figuratively!

Ready for the Adventure?

Managing Director

What is your role within SAT - Travel agency in South Africa?

Responsible for the management / administration of the office

How long have you been in South Africa?

What is your background?

After having worked for 21 years in a multinational, having had the occasion to travel a lot as expat for the same company, having lived in various places such as Zagreb, Casablanca, Lausanne, Tunis, Lagos and Cape Town, we felt really at home in South Africa and we decided to change our lives! Making from our passion our job was a dream come true!

What is your favorite place in South Africa?

Too many to mention, because all regions have their own character, but if I have to pick 1 place then it is Cape Town, the Mother City. A metropolis that feels more like a village where nature is around the corner and African and Western culture are a true cross-pollination. Just magic! Living in Cape Town means being in a city that offers all the comforts of a European capital, great climate, fantastic food, wines and less traffic jams! In addition, the city is an excellent base camp for exploring Southern Africa, our playground. Chapman's Peak in my backyard is simply my favorite spot. As a cycling fan it is just amazing to climb the mountain and discover every time a different scenery. The views from the top to the ocean and to the most beautiful bay in the Western Cape are just stunning! Not to mention the mindblowing sunsets...

After working for years in the financial markets, I suddenly needed a change of scenery… and it was while traveling the world that I fell in love with Cape Town!

I love nature, the ocean, surfing and mountain running so Cape Town is clearly my favorite playground! Living in Cape Town means being in a city that offers all the comforts of a European capital but without the pollution, stress and traffic jams! In addition, the city is an excellent base camp for exploring South Africa and its surroundings. The vineyards, the Garden Route and the Karoo Desert are my favorite spots.

Administration

What is your role within SAT - Travel Agency in South Africa?

I'm responsible for keeping the roadbooks for our clients in good shape. The 'devil is in the details' and that's my job so our clients can travel without worries.

After first working in the pharmaceutical sector as a lab assistant, I then followed my husband into the expat world and that's where the passion for tourism and travel grew.

What is your favourite place in South Africa?

Cape Town is clearly my favourite! Here is everything a city should have, but much less hectic than in Europe. From beautiful nature, nice bars and restaurants, a pleasant climate, shopping...in short everything. It is also the ideal base to discover the surrounding countries of Southern Africa! The dunes of Namibia, the Okavango Delta in Botswana and the beautiful beaches of Mozambique, to name but a few.

Introduction, where are you from?

Haai! My name is Liesbet. I was born in Belgium, in Flanders, and always thought I would live in a historic house along one of the canals in Ghent. But on a holiday, I met my future husband, and I am actually at the point where I have lived half my life in South Africa. Every day straddles both countries.

Since I used to work as an archaeologist before, I got to know the country from a different perspective and collected bits of information on towns and places which you will not find in a tourist guide.

And on the other hand, I love baking and sharing Belgian desserts and speculoos.

With my eye for detail (an archaeologist after all!), I like the “i’s” dotted and the “t’s” crossed. So I do final checks of bookings as well as building roadbooks for clients. A holiday is like a puzzle where all the pieces have to fit together exactly to make the pretty picture.

What are the advantages of a trip organised by SAT?

We make sure that you don’t need a holiday to recover from all the holiday prep work! And if there are any surprises along the way, we make sure it are only good ones.

What is your in favourite place in Southern Africa?

I can’t really pick one place. I have great memories of trips to Gamkaskloof in the Swartberg, dangling my feet over the edge at Augrabies Falls, or being in the middle of the Karoo feeling like you are alone on the world. But I am mostly yearning for another long and leisurely drive through Namibia.

Tell me something crazy that happened to you here!

It was in this morning’s meeting here at work 😊 Filip mentioned he had seen 5 cobra’s in Camps Bay. My thoughts first went to the snake before I realized he was talking about the car brand!

Travel Designer

Presentation, where are you from?

I was born in a hilltop village in Vaucluse where I grew up. I am passionate about travel and hiking.

After my studies I put my suitcases 1 year in Australia to learn English. After that I traveled through Asia and Latin America before settling in Paris. After 2 years in Paris I decided to try expatriation and I landed in Cape Town for an indefinite period. I am now delighted to organize your dream trips to Southern Africa.

I am a travel designer

Why did you choose SAT?

I would say that SAT chose me because my values stick to the spirit of the agency. We are all driven by the same passion for travel and adventure and always up for new experiences.

What are the advantages for you of a trip organized by SAT?

The advantage is that you leave with peace of mind because we take care of everything from A to Z 🙂

My favorite place is undoubtedly the bush. I love being in nature and exploring animals. Each safari is a different and unexpected experience.

I am also a fan of Cape Town and its surroundings. I never tire of exploring new places whenever I get the chance.

Recently I was able to share a moment with the Shark spotters of Muizenberg who, perched on their belvedere, scan the horizon to warn swimmers of the presence of sharks.

From my first week in Cape Town I had the chance to see about fifteen whales by chance from the Sea Point promenade in Cape Town. It was magical and since each time I pass on the promenade I observe the sea, hoping to see them again.

Hello, my name is Tiphaine and I am 27 years old. I am a Savoyard. I did all my studies in Savoy with semesters abroad in Canada and Ireland which gave me the fiber of travel. I then joined a company in Germany, in Dortmund, where I put my bags for 4 years. From there, I continued to travel in my spare time (Los Angeles, Vegas, Miami, Sri Lanka, Indonesia, Thailand, South Africa, Mauritius…). In 2018, I left my job in Germany for a year of Working Holiday Visa in Australia and then I followed the reason of the heart to come and settle in Cape Town and start the SAT adventure. To be continued….

I joined the SAT team as a travel designer where I take care of organizing the most beautiful trips possible in South Africa for all people wishing to discover this country with 1000 facets.

What could be better than entrusting your trip to a team of local experts who will be able to create a tailor-made itinerary for you. Holidays are a moment that we look forward to every year and during which we want to have a totally free spirit to make the most of the experience. Being able to create your 100% personalized itinerary without joining an organized tour that will make you feel like yet another tourist in South Africa is the key to an unforgettable experience. And then, in the event of a problem, you can take advantage of French-speaking support 24 hours a day.

What is your in favorite right in South Africa?

I fell in love with Noordhoek, just 1 hour from Cape Town. The scenic Chapman's Peak road that you take to reach Noordhoek already leaves you speechless and the immense beach of white sand finishes making the place exceptional. While there, I can only recommend a horseback ride on the beach and a romantic evening at Cape Point Vineyard to watch the sun set behind the ocean. Special mention for the cheese platter that I could eat every day, accompanied by a white wine from the vineyard.

On a hike to Crystal Pools in Gordon's Bay (which I recommend with my eyes closed), I learned the hard way that baboons are masters of the land. As I was enjoying my picnic in front of the waterfall, a huge male baboon wanted his share of the sandwich too. He darted under me, showed his long, sharp teeth, and grabbed my bag with my drone in it before scurrying off into the forest. Luckily, park rangers explained to me that he was just going looking for food and should leave my things alone after the inspection was over. After 10 minutes, I was able to find my bag and my drone in the forest and since that day, I admire the baboons of Cape Town, but from afar!

Megane grew up in a small town near Lyon. However, she soon decided to study abroad and flew to the Netherlands. Her studies and her work led her to live in different countries such as India, Nepal, Indonesia and finally Namibia. She settled and worked in a lodge in the middle of the savannah and woke up every morning with giraffes at her window. After two years of travelling through the wide open spaces of Namibia and Botswana, Mégane set off to discover South Africa. She falls in love with the magnificent cosmopolitan city of Cape Town and the famous Garden Route.

Hello everyone, my name is Charlotte, and I am 24 years old. I was born in the southern part of the Netherlands. After High School in Netherlands, I completed my Bachelor’s in Hasselt, Belgium. After spending some time in India for an internship, I decided to travel to South Africa to visit my best friend. It is safe to say that I lost my heart to Cape Town 😉

I joined the team as a travel designer for the Dutch-speaking and English-speaking market. That means I design your dream trip, according to your wishes, budget and expectations.

A trip organised by SAT is a trip that you will never forget. Our goal is to give you an experience that goes beyond your expectations. Given the fact that the trips are tailor-made, you are the boss of your travels! We strive to give you a unique and authentic experience, just how we would like our own holiday to be. Because we are based in Cape Town, we know the ins and outs of Southern Africa. You don’t have to worry about a thing, just pack your luggage and enjoy! Even during your trip, we will take care of any unforeseen circumstances, just contact us 😊

What is your in favourite place in Southern Africa?

I am afraid that is a question with multiple answers… If I really have to choose 1 place, I would choose Cape Town. It was my first encounter with South Africa, and it did definitely not disappoint. I love the variety of activities that Cape Town has to offer, from hiking to sunbathing and from shopping to fine dining. It will take a lifetime to discover all the hidden gems of the Mother City!

Just like my colleague Tiphaine, I also had an encounter with the baboons of South Africa. During a family camping trip at Kogel Bay Beach, the baboons decided that we had to share our food with them. Our food was stored in a little trailer, parked very close to our tents. One morning, we were all having breakfast around the fire, when a family of baboons ran across our camping spot. The Alpha male decided he was in need of some groceries and stole our packets of spices from the food trailer…

OUR ENGAGEMENTS

The proposal of our English-speaking and local agency is based above all on the following pillars:

We meet each of our travelers and share our experience. We follow them from the first to the last day of their journey 24/7, and often a long time after!

Small structures scrupulously selected for you, synonymous with friendliness, charm and far from clichés and hyper tourist circuits.

Join our team!

Want to join us .

The team of our travel agency in South Africa is growing every day.

Our agency in South Africa is constantly looking for new talents to join the adventure. Discover all our job and internship offers.

• Travel & Sales Advisor
• Marketing Assistant

See you soon,

The SAT team, your English-speaking incoming agency in South Africa.

THEY TALK ABOUT US

• Lonely Planet - 15 good reasons to travel to South Africa
• Marie Claire - Discovering the wealth of Southern Africa
• SATravellers in DMC Mag
• Petit Futé recommend us
• Tourmag - South African Travellers launches new website
• Article mariage.com - A Honeymoon in South Africa
• SATravellers on Routard.com
• The fan - Poesy by Sophie's advice

LEARN ABOUT US

The Travel Experts in Cape Town

Travallure was founded in 2018 to provide the Cape Town area with the best travel agency services. Our team of experienced agents have always been passionate about making people happy, and what better way than to help them get to their dream destination?

We are able to provide you with a more personalised service, offer you expert travel advice and management and ensure you have access to the best possible airfares with a wider range of products to suit your discerning travel requirements.

Travallure's number 1 priority is to provide superb customer service. Since our establishment, we have provided our clients with all the travel services they need to ensure a memorable, hassle free vacation.

Whatever type of trip you are looking to take, we’ve got you covered. Get in touch today and we’ll take care of the rest.

WHO WE ARE AND WHAT WE DO

Great Journeys. Fascinating Places.

My passion is traveling! I believe in providing a personal touch beyond just making your reservations. I have traveled extensively and have first-hand knowledge of the destinations we book for. We’re in the business of making your travel arrangements hassle-free. Throughout my career, I have developed many worthy and reliable contacts within the travel industry. I have access to the best systems that will offer me access to a wider range of airline seat allocation and contracted airfares.

Change is inevitable and TravAllure is born through my desire to formulate my own business strategies and service ethos.  I have decided to embark on this exciting new journey, confident in my skills and abilities to build a successful business within the industry I am most passionate about.

Villa Italia 861, Ratanga Rd, Century City, Cape Town, 7441, South Africa

[email protected]

+27712943424

WELCOME TO ANBE TRAVEL

Your adventure awaits.

The start of your New journey is just a click away.

YOUR DEDICATED TRAVEL AGENT

We are a  South African travel agent based in Cape Town. We assist with all travel arrangements to South Africa such as tours, hotels flights and safaris.

We take the guess work and hassle out of your travel plans to South Africa by providing a one stop shop for all your travel arrangements. With our local knowledge and experience of the tourism industry we are ideally positioned to guide and advise you. We ensure that you only experience reputable, reliable and quality products.

Special Deals

Whether you are starting a new venture, or have an established business... we have solution for you.

From R7,303 pp

America & Canada

From R7,357 pp

Australia & NZ

From R27,502 pp

From R15,845 pp

Island Holidays

From R11,690 pp

Middle & Far East

From R11,500 pp

We can assist with the following in South Africa

• Conference arrangements
• Flights and other transportation
• Hotel accommodation
• Package holidays and tours

If you are a leisure or corporate traveller, Individual or group, or looking to conference in Southern Africa we will be glad to assist you with any request you might have.

Travel Agency Cape Town, South Africa

To travel with egoli, decades of knowledge.

Specialising in southern Africa since 1983.

Local Knowledge

We book special locations that we know and love

Full Service Experience

Your plans in safe hands, from arrival to departure

Best in Class

Only the best in hotels, safaris, car rental & activities

We Put The Travel Experience First!

Everything we do is designed to create the best possible experience for the traveller. We help you to focus on what you do best.

Easy Booking Process

Access to live availability and consultants with many years of experience.

Customised Offerings

We tailor our services to be your full service partner in southern Africa.

Curated Product Portfolio

We help you choose and create the best travel experience for your clients.

• South Africa

South Africa is the rainbow nation. A vibrant mosaic of cultures, landscapes, and wildlife. Famous for its many diverse offerings, from the iconic Table Mountain and the beautiful scenic Garden Route to the Kruger National Park. South Africa has many safari options that can be combined with a balanced trip.

Botswana, a haven for wildlife, is renowned for the Okavango Delta and Chobe National Park. We specialize in intimate safari experiences, allowing you to fly-in and witness an incredible array of wildlife against the backdrop of vast, unspoiled landscapes. Immerse yourself in the rhythms of the wilderness.

Namibia is a land of contrasts, featuring the stunning Namib Desert, the Kalahari, and the hauntingly beautiful Skeleton Coast. Its unique landscapes offer a great combination of towering dunes, diverse wildlife, and a rich cultural heritage. Explore ancient traditions and the rugged beauty of this vast land.

Mozambique is our hidden gem with pristine beaches and rich marine life. Its idyllic islands, vibrant coral reefs, and Portuguese-influenced cuisine make it a perfect destination for beach lovers and seafood enthusiasts. Indulge in the laid-back atmosphere as you soak up the sun on powdery white sands.

Zimbabwe, home to one half of the Victoria Falls, boasts impressive national parks like Hwange and Mana Pools. Its rich history, evident in the ancient city of Great Zimbabwe, combines with abundant wildlife encounters with majestic elephants and graceful antelopes to create a deeply enriching travel experience. 

We are specialists in creating safari experiences for the seasoned traveler. We will help you discover new aspects of southern Africa that you didn’t know about. Whether you’re a wildlife enthusiast, a cultural explorer, or an adventure seeker, we’ll curate an experience that exceeds your expectations.

Our Favourite Places

We have over 1200 partners in Southern Africa. These are just a few of our favourites. We always make suggestions that are best for your ideas and budgets.

• Botswana – Sleep Under a Million Stars
• South Africa – Private Safari Lodge

Mvubu Cottage

• Cape Winelands – Ultimate Experience

Gondwana Dune Star Camp

• Cape Town – Classic Elegance

The Mount Nelson Hotel

• Mozambique – Endless Beach

White Pearls Resorts

• South Africa – Children on Safari

Lalibela Marks Camp

Memorable moments from southern africa.

Here are some of our favourite images from our happy guests. We love getting feedback from clients when they have returned home and look forward to welcoming them back again and again.

Get In Touch

Your journey awaits.

• Terms & Conditions

Username or email *

TRAVEL REDEFINED

At Grey Travel, we strive for complete customer satisfaction.

Founded in Cape Town in 2018, we utilize our industry experience, vendor knowledge and longstanding industry relationships to ensure every travel experience surpasses our clients’ exacting expectations.

No matter what sort of trip you’re thinking of, you can be sure that we have the expertise to make planning it a breeze. So, whatever your travel needs, we’re here to help

We know that time off is precious, that’s why every detail, no matter how small, is so important to us. From hand-picked hotels and seamless transportation to the perfect bottle of wine waiting on your restaurant table, we take everything into our hands so that you can sit back, relax and take in every magical moment of your trip.

No matter what type of travel plan you’re looking for, we’re here to guide you every step of the way.

We love helping our customers plan their next dream trip, and we especially love hearing about their travel experiences.

SUSTAINABLE

We are committed to take action and help make a positive impact for people, the environment and wildlife through travel.

TRAVEL INSURANCE

By choosing Bryte Travel Insurance, you can be assured that you are covered by a premier, proactive travel insurance specialist in Southern Africa.

CONTACT  US

Thank you for reaching out!

We'll get back to you as soon as possible.

Luxury Concierge & Travel Agency in Cape Town

Luxury yacht hire.

Hire a yacht through us.

Luxury Villa Rental

A luxury stay is what we promise.

Cape Town Tour Guide

High End Tours, Chauffeurs & Vehicles.

Private Chef

Tailored to your taste

Safari & Tours Services

The wild experienced in luxury.

Luxury Bespoke Vacation

Curating an unforgettable travel experience

Personal Shopping Assistant

When you need to focus on other tasks

Lifestyle Management Entertainment

Taking your event to its highest standard

South Africa — 76 Wale St, Cape Town City Centre, Cape Town, 8000

Luxury resorts, private tours and VIP transfers, carefully hand-picked based on your tastes and budget

Co-Founder & Director

La Rosé Concierge places an unwavering emphasis on maintaining high standards and delivering luxury experiences because we understand that our discerning clients seek nothing but the best. Cape Town is a destination renowned for its breathtaking beauty, cultural richness, and exclusivity, and we believe that every aspect of your visit should reflect this. Whether it’s savoring fine wines, exploring the vibrant townships, or embarking on a safari, we want every moment to be exceptional. Our commitment to luxury extends to all our services, ensuring that your time in Cape Town is marked by opulence, comfort, and unforgettable memories.

We believe in creating experiences that not only meet but exceed your expectations, allowing you to savor the best of Cape Town in the most lavish and sophisticated way.

Ridian Kabeya

Ridian is a young, driven individual from Congo who built up his success in Cape Town, South Africa. He is a chef,  an entrepreneur and founder of chef herorose private chefs service as well as founder of rose’s table pop up restaurants. He will make sure that he can deliver an extraordinary service to you!

Frequently Asked Questions

How can i book a service with la rosé concierge.

Booking with La Rosé Concierge is easy. You can reach out to us through our website, contact our dedicated team via email or phone, or connect with us through our social media channels. We’re here to assist you in tailoring your perfect Cape Town experience.

Can La Rosé Concierge assist with special occasions and events?

Absolutely! La Rosé Concierge is adept at curating experiences for special occasions, whether it’s a romantic getaway, a corporate event, or a celebration. Our team can arrange everything from accommodation and transportation to unique experiences that suit your event.

Is the chauffeur service available for both short and extended periods?

Yes, our chauffeur service is flexible and can be tailored to your specific needs. Whether you need transportation for a day of city exploration or an extended period during your stay, we can accommodate your requirements.

Can La Rosé Concierge assist with last-minute reservations or changes?

We understand that plans can change, and we strive to be as accommodating as possible. While it depends on availability, we will do our best to assist with last-minute reservations or changes to your itinerary.

What sets La Rosé Concierge apart from other travel agencies in Cape Town?

JR Concierge distinguishes itself through its unwavering commitment to luxury, attention to detail, and personalized service. We go beyond traditional travel planning, ensuring that every aspect of your journey is curated to meet the highest standards of excellence.

Can La Rosé Concierge arrange experiences for solo travelers, couples, and larger groups?

Absolutely. Whether you’re traveling alone, with a partner, or in a larger group, JR Concierge can customize experiences to suit your preferences and the size of your party. We ensure that everyone enjoys a tailored and memorable experience in Cape Town.

How far in advance should I book services with La Rosé Concierge?

While we can often accommodate last-minute requests, especially depending on availability, we recommend booking our services as early as possible to ensure the widest range of options and the meticulous planning that defines La Rosé Concierge’s approach to luxury travel.

Subscribe for the updates!

Find your holiday destination

Welcome to pentravel.

Pentravel is South Africa ’ s most loved and highly rated leisure travel brand, since 1983. Here at Pentravel we pride ourselves on delivering you the very best in customer experience and value. 

Are you dreaming of the pristine beaches of Mauritius , or cruising the oceans and scenic rivers of Europe ? Or do you see yourself skiing down powdery mountain slopes? Is it a local getaway, exploring the rice fields of Thailand , or are you excited about a relaxing bush break ? Perhaps you are a sports fan following your favourite team overseas or are you planning a group trip or an incentive travel experience as a reward.  

We offer flights , family holidays , honeymoon or anniversary packages, youth and student travel . We have beautiful coach touring itineraries, Disney breaks , city stays and so much more across the world. From Summer holidays to Winter breaks or anywhere in between, we have a dream holiday for it all.

Incredible holiday specials to be experienced

Victoria Falls Safari Suites

• Return flights from Johannesburg to Victoria Falls
• 3 Nights accommodation
• Breakfast daily

Best of the Balkans with Costsaver

• 8 Nights in cherry-picked hotels
• City orientation tours

Pomene, Mozambique cruise with MSC Cruises

• 4 nights onboard the MSC Musica
• All meals and entertainment onboard

Iberian Explorer with Costsaver

• 12 Nights in cherry-picked hotels

Highlights of Spain with Insight Vacations

• 8 Nights in stylish hotel accommodation
• Authentic dining: 8 breakfasts & 4 dinners
• Unique Insight Experiences

Western Med Cruise 2024

• 9 Night cruise aboard the Norwegian Escape

Club Med Tignes

• Return flights from Johannesburg
• Return airport transfers
• 7 nights accommodation
• All meals and selected drinks
• Ski school and ski pass

Club Med Pragelato Sestriere

• Open bar (day & night snacking)
• Ski school & ski pass

Most popular holiday packages

Destination: Favourite

From pen to paper to the world

Our partners in holiday experiences.

Beachcomber Tours

Contiki Holidays

MSC Cruises

Norwegian Cruise Line

Our best flight specials

Thank you for being part of our journey... and choosing us to be part of yours.

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• You are here:
• Tour Operators

Cape Town Tour Operators

Your safari.

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• Luxury (476)
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Specialized In

• Custom private tours (558)
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Can Arrange

• International flights (282)
• Airport transfers (665)
• Pre/post accommodation (652)
• Pre/post road transfers (640)
• Pre/post domestic flights (556)
• Custom tour extensions (648)

MoAfrika Tours

• 2-Day Inverdoorn Luxury Safari (from $766 pp)
• 1-Day Tour of the Cape Peninsula (from $105 pp)
• 1-Day Exploring the Cape Winelands Tour (from $78 pp)

Wayfairer Travel

• 14-Day Best of South Africa and Mozambique (from $5,093 pp)
• 10-Day Cape Town, Kruger & Victoria Falls (from $3,619 pp)
• 13-Day South Africa Self Drive Honeymoon (from $4,070 pp)

Gems of Africa Safari and Tours

• 3-Day Big 5 Aquila Reserve a 2Hr Drive from Cape Town (from $273 pp)
• 1-Day Big 5 Daytrip Safari in 4x4 and on Horseback (from $189 pp)
• 3-Day Big Five Safari Garden Route Game Lodge (from $236 pp)

East Cape Tours

• 2-Day Elephant Hide of Knysna Rejuvenating Retreat (from $174 pp)
• 2-Day The Clarendon Bantry Bay - 1 Night (from $395 pp)
• 2-Day Victoria & Alfred Hotel - 1 Night (from $378 pp)

African Welcome Safaris

• 10-Day Classic Cape & Kruger National Park Safari (from $2,561 pp)

Fleet Foot Safaris

African Wildlife Plains

• 8-Day Panorama Route Tour Safari & Cape Town Escape (from $5,230 pp)
• 7-Day Specialized Explorations, Cape & Safari - 6 Nights (from $3,334 pp)
• 7-Day Family Safari & Cape Exploration 6-Nights (from $3,671 pp)

Zula Zula Adventure Bus

Pembury Tours

• 11-Day Cape Town, Garden Route, Big 5 Safari (Self-Drive) (from $1,986 pp)
• 11-Day Cape Town, Kruger Park and Victoria Falls (from $4,225 pp)
• 8-Day Kruger Safari & Cape Town (from $2,980 pp)

Discover Africa Safaris

• 10-Day Cape Town, Kruger and Vic Falls Deluxe Honeymoon (from $6,830 pp)
• 11-Day South Africa and Namibia Self Drive Adventure (from $2,444 pp)
• 8-Day Luxury Cape Town and Kruger Safari (from $4,180 pp)

Wanderer Tours and Travel

Be Curious, Explore, Go Places

• Cape Town Tours
• Cape Point Tour Must Do Tour

A Feast for the Eyes

If you had one day in Cape Town. Then this is the tour to do.

• Cape Town City Tour Must Do Tour

How It All Came To Be

From 1652 till the present day, it’s a tour through time.

• Township Tour Must Do Tour

Local is Lekker

You can’t visit a City and not meet its people.

• Cape Town Wine Tours Must Do Tour

Activities on offer include:

Cellar tours, Wine Safari’s , Wine, Gin and Beer Tastings

• Whale Watching Cape Town June to December

June to December

Hermanus, AKA the whale capital of the world is just 2 hours away

• Chauffeur Service Cape Town

Our flagship Service

Experienced chauffeurs and a wide range of Mercedes.

• Cape Town Private Tours

Live the dream

Let us assist you in putting together that dream holiday.

• West Coast Tour

• Book a Cape Town Day Tour
• Stellenbosch Wine Tour

Here’s where it started

Olive pairing? Cheese Pairing? Chocolate Pairing? Game Drive? Its all right here

• Franschhoek Wine Tour

The Food and Wine Capital

Award winning wines and restaurants in every direction. Come spoil yourself!

• Best of the Winelands Tour

Only have one day

Lets make that day count by tailoring a unique experience for you and you group.

• Private Wine Tour Cape Town

Just in case you missed it

All our tours are private guided tours. We created this section just in case you werent sure.

• Quad biking Cape Town

Something for everyone

Take it easy along a nature trail or speed it up on the Sand Dunes.

• Paragliding Cape Town

No better place in the world

Ever considered it, now is the time. Get a birds eye view of Cape Town.

Skydiving Cape Town

It just has to be done

Guaranteed to be one of the most thrilling experiences in your life.

• Shark cage diving Cape Town

Don’t worry its safe

Cape Town is one of the world’s leading Shark Cage Diving destinations.

• Aquila private game reserve Day Safari

• Buffelsfontein Safari Park

• Fairy Glen big 5 Safari

• Gondwana Game Reserve

• Buffelsdrift Game Reserve

• Inverdoorn Game Lodge

• Garden Route Tour
• Cape Town Highlights

• Cape Town Restaurants

• Cape Town Holiday Packages
• Client Testimonials
• Photo Gallery

+27 81 729 2243

Whatsapp Us

[email protected]

Cape Town Tours Operator

Wanderer Tours and Travel is a Cape Town Tours Operator specialising in Private Personalised Cape Town Tours. The best way to experience Cape Town is to have your itinerary focused on your interests and our job is to assist you in making this happen. We work with you to curate luxurious, bespoke experiences of South Africa’s ‘mother city’ and the surrounding regions.

Our Cape Town Tours combine intimate local knowledge and world-class refinement. From the iconic landmarks that have made this one of the world’s most beloved destinations to the best-kept secrets that few ever get to enjoy, we show off Cape Town in all its splendour and variety.

At Wanderer we put people first. We are committed to offering service and creating experiences that cater to each client’s individual needs, so that your visit to Cape Town is unique and unforgettable. Explore the world’s most beautiful city with Wanderer. To book your Cape Town Tours or learn more about our services, get in touch with us via WhatsApp, email or live chat .

The Best Cape Town Tours in one Place

Cape town day tours.

• Cape Town Wine Tours

Safari Cape Town

Cape town activities.

• Cape Town City Tour

Cape Point Tour

Township tour cape town.

When it comes to adding a Safari to your Cape Town tour, we have variety of Game Reserve and experience options.  Whether its a full day or overnight Safari, part of a romantic getaway or family holiday we have something to suite you.  Visit our Safari Cape Town page for more info. 

Full Day Safari Cape Town

Overnight safari cape town, multi-day safari cape town, game reserves cape town, game drives cape town.

• Quad Biking Cape Town
• Shark Cage Diving Cape Town

Helicopter Rides Cape Town

• Ziplining Cape Town

Cape Town Chauffeur Service

Our vehicles range from the Mercedes C Class to the Mercedes V Class. So we have a Chauffeur solution for small and large groups whether Corporate or leisure travel.  Visit page

About Us & Our Cape Town Tours:

All our  Cape Town tours are designed and tailored for your individual or groups interests, this ensures every experience is an unforgettable one. Our itineraries have general routes so you don’t miss the must see places and then you decide which extra’s you would like to add to your day. Extra’s include activities like picnic’s, animal encounters, sunset sun downers and many more. Speak to one of our agents to assist you in getting your itinerary right.

Our commitment to you as a Cape Town tour operator is to ensure your Cape Town tours are a safe, fun and educational experience.  While in the mother city we aspire to keep our service personal but at the same time professional. If you really want to add that bit of elegance to you experience, we offer a wide variety of luxury vehicles to make our already luxurious experience even better

All you have to do is ask and we will get it done!

• Cape Point/Peninsula Tour
• Cape Town Township Tour
• Private Cape Town Tours
• Garden Route Game Lodge
• Buffelsdrift

Cape Town Adventures

• Helicopter Tour Cape Town
• Cape Town Fleet
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Top Travel Agencies in Cape Town, South Africa (SA)

Travelling to new places is always enjoyable and usually rejuvenating for the soul. It’s an experience that lingers in memory and the heart for all time. However, making travel arrangements can be highly stressful, but with the assistance that travel firms offer, one can relax. This StarInsights report examines the top travel agencies in Cape Town , based on user reviews and ratings . 

Market Overview

SA ranks among the most popular countries for tourists on the African continent. For this reason, there are many trustworthy and qualified travel businesses in the nation. This has led to the tourism industry to thrive, especially the sub-niche related to online booking. According to Statista , 68% of total revenue in the SA Travel & Tourism market will be generated through online sales by 2027. 

Complementarily, the number of options available to anyone looking online for travel firms in SA will likely surprise them. There are countless travel agencies, just like there are different business models. The services provided by the best travel agencies typically include:

• Flight bookings and reservations
• Hotel accommodations
• Car rentals
• Tour packages and sightseeing arrangements
• Travel insurance
• Visa and passport assistance
• Currency exchange
• Customized travel itineraries and planning
• 24/7 emergency assistance

How to research on the best services provided by travel agencies

Travel companies are in fierce rivalry as foreign tourists or visitors flock to the nation in record numbers. As a result, choosing the best travel agency to suit one’s demands and budget may be very difficult. It goes without saying that choosing a reliable agency requires giving top priority to great customer service. Customer service is synonymous with communication. Nothing else matters if the customer service is bad.

As such, one should start by researching different types of travel agencies and the services they offer. This can include online travel agencies, traditional brick-and-mortar agencies, and niche agencies that specialize in specific types of travel. 

In this digital age, we’ve seen the rise of social media and travel influencers, online travel comparison sites, and instant sharing. Consumers are more empowered than ever and are making buying decisions based on a new type of word of mouth ( reviews ). Therefore, look for reviews and testimonials from previous customers of the travel agency. 

Client reviews are the key for both business owners and tourists in this saturated industry. Positive evaluations lend legitimacy, and customers are more inclined to return later on in the travel selection lifecycle. Online reviews are used by travellers in their travel planning process even before making a purchasing decision. For this purpose, this StarInsights research provides a thorough examination of travel agencies in Cape Town, based on these assumptions. The findings are established through evaluating reviews and ratings left on travel agencies Google My Business Profiles.

Most reviewed travel agency in Cape Town

With, 2125 reviews, Travelstart South Africa top the list, followed by Rhino Africa Safaris with 170 reviews and Siyabona Africa with 92 reviews. A common thread in these companies’ reviews, is that they are commended for having great services with great workmanship and customer service. 

Ratings are also quite significant to a business’s importance, and in the long run, they boost customer satisfaction and sales. eKomi understands the importance of ratings and completed the StarInsights assessment by compiling a list of the top ten highest-rated travel agencies in Cape Town.

The highest-rated travel agency in Cape Town

In terms of the highest rated travel agency, CTS – Cape Travel Solutions and 7th Sense Travel are tied for the top position. Both travel agencies have perfect 5.0-star ratings. Overlanding Africa and Travel Counsellors (Pty) Ltd also follow closely, both with 4.9-star ratings are in second place. Additionally, the other companies also have stable ratings ranging from 4.3 stars to 4.6 stars, and this shows that these businesses understand the importance of reviews to business growth. We salute the owners of the listed travelling agencies in the two classifications and commend them for reliably providing quality services that result in positive reviews

eKomi’s Final Thoughts on Top Travel Agencies 

Having a strong online presence, including a user-friendly website and active social media accounts, can help a travel agency reach a larger audience and make it easier for customers to book travel. Customer reviews can have a significant impact on a business’s reputation and growth. They boost a business’s reputation, increase customer trust and loyalty, and drive more sales.

We therefore recommend all travel agencies to work with survey organizations like eKomi to enhance the number of reviews. Reviews are vital in this day and age, to the extent that the vast majority of sites now display reviews and other user-generated content on their sites.

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The best 10 Travel Agencies in Cape Town 2024

Travel agencies in cape town.

Address: 53 Burnley Rd, Crawford, Western Cape, 7780, South Africa, Cape Town. See full address and map. Categories: Travel Agencies www.capetownholidays.co.za

Address: 1 Hampton Ave, Newlands, Western Cape, 7700, South Africa, Cape Town. See full address and map. Categories: Travel Agencies

Address: Shop 41 Kenilworth Ctr, Doncaster Rd, Kenilworth, Western Cape, 7708, South Africa, Cape Town. See full address and map. Categories: Travel Agencies www.flightcentre.co.za

Address: Main Rd, Hout Bay, Western Cape, 7806, South Africa, Cape Town. See full address and map. Categories: Travel Agencies www.flightcentre.co.za

Address: 5 Graphic Ctr, 199 Loop St, Central, Western Cape, 8001, South Africa, Cape Town. See full address and map. Categories: Travel Agencies

Address: Aggarwal Cyber Plaza 2, 580, Fifth Floor, NSP, Cape Town. See full address and map. Categories: Travel Agencies

Address: Delta Air Lines, Inc. 1030 Delta Blvd Atlanta, GA Airline Companies, Cape Town. See full address and map. Categories: Travel Agencies

Address: 13 Southern Life Ctr, 8 Riebeeck St, Central, Western Cape, 8001, South Africa, Cape Town. See full address and map. Categories: Travel Agencies

Address: Durbanville, Cape Town. See full address and map. Categories: Travel Agencies

Address: Pinelands, Western Cape, 7405, South Africa, Cape Town. See full address and map. Categories: Travel Agencies

Address: Shop 13, Dean Street Arcade, Dean Street, Newlands, South Africa, Cape Town. See full address and map. Categories: Travel Agencies

Address: 17 Wale St, Central, Western Cape, 8001, South Africa, Cape Town. See full address and map. Categories: Travel Agencies www.embassytravel.co.za

Address: Loader St, Central, Western Cape, 8001, South Africa, Cape Town. See full address and map. Categories: Travel Agencies

Address: Dock Road, Cape Town. See full address and map. Categories: Travel Agencies

Address: Western Cape, 8001, South Africa, Cape Town. See full address and map. Categories: Travel Agencies www.statravel.co.za

Address: Westridge 702 93 Beach Road Mouille Point, Cape Town, SA, Cape Town. See full address and map. Categories: Travel Agencies

Address: Western Cape, 8001, South Africa, Cape Town. See full address and map. Categories: Travel Agencies

Address: 11 Bree St, Western Cape, 8001, South Africa, Cape Town. See full address and map. Categories: Travel Agencies

Address: 36 Main Road, Finbond Building, Cape Town. See full address and map. Categories: Travel Agencies

Address: 1st Floor, Block C, China Town, Sable Square, Milnerton, Cape Town, Cape Town. See full address and map. Categories: Travel Agencies

Regional Results

Find every business listed for Travel Agencies.

Top 12 Best Travel Agencies in Cape Town (2023)

If you are looking for travel agencies in Cape Town, look no further than this list.

A travel agency is an organization that provides travel-related services to the public. They usually provide a range of services, including booking flights, hotels, accommodations, and vacation packages. Some agencies also offer other services such as passport or visa assistance. The job of a travel agent is to provide information about destinations, flights, hotels, and other services. They help people find the best deals for their budget and schedule.

One of the most important aspects of a good travel agency is professionalism. The employees need to be polite and well-educated about their products. They should also be able to answer any questions about the destination or product with confidence. The price and quality are also important factors when it comes to choosing a good travel agency.

Table of Contents

Our list of  Travel Agencies in Cape Town

Travel start.

If you’re looking for a travel agency with a track record, consider that Travel start has an average of four stars across an incredible 2.1K reviews on Google. Their services include accommodation, bus tickets, car hire, flights, meals, tours, and travel insurance.

If their 2.1K reviews hasn’t convinced you, consider that they’re also highly active on social media with 1.5K posts on Instagram, an average of one post a day on Facebook, and 22.8K tweets on Twitter. Travel Start’s social media presence is absolutely phenomenal, boasting 55.8K Instagram followers, 711.7K Facebook followers, and 25.1K Twitter followers.

Website:  https://www.travelstart.co.za/

Google Reviews (out of 5): 4

Number of Reviews: 2.1K

Best Compliment: “I had the pleasure of dealing with Lindsay from Travelstart and she reminded me what service is all about.  She was caring, took time to come back to me on various queries, worked with me to secure my booking and confirmed that all arrangements had been secured.  I would highly recommend doing all travel bookings with them.” – Tracey Palmer (5/5 stars).

Worst Complaint: “Travelstart is the absolute worst online booking site. DO NOT I REPEAT, DO NOT book flights or accommodation through them. Firstly they charge you around R800-R1000 more that Budget Air. Their website does not work correctly when they send you a link via e-mail. I am absolutely appalled by their service and do not recommend them at all.” – Candice De Stadler (1/5 stars).

Certification: IATA certified.

Thompsons Travel

Thompsons Travel offers a wide variety of services, including some unique ones. Their list of services includes accommodation, corporate business travel, cruises, entertainment, events, flights, meals, pet-friendly holidays, safaris, self-drives, and travel insurance. Thompsons is also a member of the Global Business Travel Association, South Africa.

Thompsons is active on social media with 619 posts on Instagram, an average of three posts a week on Facebook, and 2.3K tweets on twitter. The result of this consistent posting is 4.4K Instagram followers, 12.7K Facebook followers, and 2K Twitter followers.

Website: https://www.thompsonstravel.co.za/

Google Reviews (out of 5): 4.3

Number of Reviews: 23

Best Compliment: “A hidden gem in the Southern Suburbs. Go visit!” – Stephen Berry (5/5 stars).

Worst Complaint: “Terrible. No information at all during a cyclone.  Transport organised was late, making us late for our flights. Wrong hotel was booked.  The terrible rep that we had just shrugged her shoulders when approached.  Avoid Thompsons Travel at all costs” – Tanja Beeton (1/5 stars).

Certification: IATA & ASATA certified.

TE Tours is a member of the Automobile Association and offers a variety of services including accommodation, car hire, corporate travel management, flights, foreign exchange, group tours, international driver’s licenses, travel insurance, and visas.

TE Tours can only be found on Facebook and are fairly active with an average of two posts a week. The result is 1.4K Facebook followers. One concern is that their IATA or ASATA certification could not be found on their website.

Website: https://www.smallgrouptours.co.za/

Number of Reviews: 87

Best Compliment: “They were super helpful and very friendly! Great service and a good place to get your international drivers licence sorted!” – Christ Krüger (5/5 stars).

Worst Complaint: “I won’t use them again for anything. You stand around waiting to be attended too, but the people behind the counter are looking at each other as if deciding who is going to help the client.Do not ask to have your picture taken…a whole new story. Just do not use them Amen” – Pieter de Beer (1/5 stars).

Certification: Unavailable.

Flight Centre Canal Walk

As one of South Africa’s travel giants, Flight Centre has a clearly proven track record, and their Canal Walk branch is no exception. Flight Centre offers accommodation, corporate travel management, cruises, and tours.

As you might expect from a well-known brand, Flight Centre is very active on multiple social media platforms including Facebook (averaging 2 posts a day), Instagram (with 1.5K posts), Twitter (averaging 2 tweets a day), and even Tik-Tok (with a respectable 232 posts). Unsurprisingly their following is also massive with 421K Followers on Facebook, 70K on Instagram, 21.6K on Twitter, and 9.8K on Tik-Tok.

Website: https://www.flightcentre.co.za/

Number of Reviews: 54

Best Compliment: “10/10 – I would highly recommend Flight Centre Canal Walk and highly recommend booking with Eka. Eka was professional, friendly, funny, and thorough.” – Kim Christians (5/5 stars).

Worst Complaint: “This is the worst service once you have booked they do not do refunds even although they have not discussed this with you and you are forced to cancel due to global pandemic. Absolutely disgusted, being my first trip overseas” – Caroline Wiborg (1/5 stars).

Pentravel Tyger Valley

If Flight Centre isn’t for you, consider one of their closest competitors. Pentravel offers all the standard services that you’d expect to receive from an established travel agency, such as accommodation, cruises, flights, luxury holidays, transport, and travel insurance.

Pentravel is active on social media with 1.6K posts on Instagram, an average of 3 posts a day on Facebook, and one tweet a day on Twitter. Pentravel also boasts 23.8K Instagram followers, 120.6K Facebook followers, and 3.9K Twitter followers proving it’s one of South Africa’s biggest travel agencies.

Website: https://www.pentravel.co.za/branch-locator/wc/tyger_valley

Number of Reviews: 40

Best Compliment: “Loved the service of the staff members. Always a pleasure purchasing my getaway here.” – Kurt Jonathan (5/5 stars).

Worst Complaint: “I called and noone answered. I then filled in an online form to book a getaway.  It has been 2 weeks, I have heard nothing.” – Stephanie Mkandla (1/5 stars).

Chelsea Travel

Chelsea Travel has some excellent reviews on Google. They offer most standard services including accommodation, activities, car hire, coaches, cruises, entertainment, flights, foreign exchange, and travel insurance.

While their 4.6 average rating is a good indicator, there are two concerns. One is that although Chelsea Travel used to post an average of three posts a month on Facebook, they seem to have been inactive since March 2021, something that might disappoint their 344 Facebook followers. The second concern is that their IATA and ASATA certification isn’t readily available on their website.

Don’t discount Chelsea Travel though. It’s worth checking out more of their reviews on Google to get a feel for their service.

Website: https://chelseatravel.co.za/

Google Reviews (out of 5): 4.6

Number of Reviews: 38

Best Compliment: “Wonderful service. Natalie the consultant was available and professional. Best service I’ve had for a long time.” – Lorna Mulder (5/5 stars).

Worst Complaint: “Booked a flight, phoned to cancel it, found out later that it was not cancelled when it was charged to my credit card and as I found out only much later it was too late to argue the charge. Thanks for wasting my money.” – AC Achermann (1/5 stars).

Prospur Travel

Another travel agency boasting 4.6 stars on Google Reviews is Prospur Travel. Their services include accommodation, cruises, flights, foreign exchange, meals, travel insurance, and travel documents.

Unfortunately, Prospur Travel is inactive on Facebook and only has 137 tweets on Twitter. Unsurprisingly, the result is that their social media is dwindling with 1.1K Facebook followers, and 42 Twitter followers. Prospur Travel is both IATA and ASATA certified.

Website: http://www.prospurtravel.com/

Number of Reviews: 22

Best Compliment: “Excellent service. Timely, efficient, friendly and willing to go the extra mile. Couldn’t recommend them enough.” – Naadiya Hoosen (5/5 stars).

Worst Complaint: “I phoned for a quote 2 wks ago, received not response. They must have lots of business not to want mine. I purchased from elsewhere” – IHM Tassiopoulos (1/5 stars).

West Beach Travel

Coming across a travel agency with only 5-star reviews is pretty rare these days. West Beach travel offer services such as 24/7 assistance, accommodation, activities, flights, itineraries, meals, travel insurance, and visas.

Their social media presence is fairly small, due to a lack of activity with only 209 posts on Instagram, and an average of two posts a day on Facebook. The result is 327 Instagram followers and 2.5K Facebook followers.

One issue you would need to clarify with West Beach Travel, is whether they are IATA or ASATA certified, as this isn’t available on their website.

Website: https://westbeachtravel.co.za/

Google Reviews (out of 5): 5

Number of Reviews: 33

Best Compliment: “I have dealt with Glenda for over 10years. She has always given me prompt and wonderful service while giving me the most cost affective options. I would rather book with Glenda knowing that she is one call away if I run into trouble while travelling.” – Mandy Salonika (5/5 stars).

Travel With Flair

Travel With Flare seems to be more business orientated, which can be seen by the services they offer. Some of these are 24/7 assistance, accommodation, car hire, conferences, corporate travel management, events, flights, and incentive packages. TWF is the only travel agency on this list that has an ISO 27001. They’re also a member of the Southern African Association for the Conference Industry, and the American Society of Travel Advisors.

If you’re still uncertain, it’s worth considering that TWF won the World Travel Awards for South Africa’s Leading Travel Management Company is 2017, 2018, 2019, and 2020. Their social media presence is a bit lacking with an average of one post a month on Facebook, and 137 tweets on Twitter. Their following is decent with 14.9K Facebook followers, and 1.3K Twitter followers.

Website: https://www.travelwithflair.co.za/

Google Reviews (out of 5): 3.9

Number of Reviews: 27

Best Compliment: “Thank you for your excellent, efficient and lowest cost travel arrangements. I would make you the best travel company in Cape Town by far.” – AB Westin (5/5 stars).

Worst Complaint: “These people do not know there own system.” – Eugene Anthony Van der Walt (1/5 stars).

Love Africa Travel

Love Africa Travel offers fewer services than most of the travel agencies on this list. Yet, it’s clear from their average of 5-star reviews that they do these services well. These services include accommodation, activities, flights, meals, safaris, and transfers.

Their social media presence is small with only 159 posts on Instagram, an average of two posts a month on Facebook, and 307 tweets on Twitter. It’s therefore unsurprising that their following is average with 157 Instagram followers, 4.9K Facebook followers, and 28 Twitter followers.

Make sure to find out if they are IATA or ASATA certified before making a booking!

Website: https://www.loveafricatravel.co.za/

Number of Reviews: 18

Best Compliment: “Sandy did an amazing job of suggesting  places to visit coordinating our travel.  All our excursions, safaris, transport and flights went perfect.  It was a trip that exceeded all our expectations. We LOVED Africa Travel.” – John P (5/5 stars).

Global Travel Alliance

Global Travel Alliance offer a handful of services including accommodation, flights, self-driving tours, and tours. Global Travel is a member of the Cape Chamber of Commerce & Industry and Cape Town Tourism.

Surprisingly their main social media activity seems to be on Twitter, with only 377 posts on Instagram, an average of two posts a month on Facebook, and 2.3K tweets on Twitter. And yet their main following stems from Facebook with only 509 Instagram followers, a fantastic 17K Facebook followers, and a decent 372 Twitter followers.

Like with all the travel agencies who don’t display their certification, you need to ensure that they’re IATA and ASATA certified before enquiring about their services.

Website: https://globaltravelalliance.co.za/

Google Reviews (out of 5): 3.8

Number of Reviews: 60

Best Compliment: “Each agent I spoke to was very polite and helpful. The specific agent who assisted me, Pieter, was a great help and a pleasure to speak to. Would definitely plan all of my future trips through this agency.” – Ryan Dean November (5/5 stars).

Worst Complaint: “Each agent I spoke to was very polite and helpful. The specific agent who assisted me, Pieter, was a great help and a pleasure to speak to. Would definitely plan all of my future trips through this agency.” – Jo-anne Molema (1/5 stars).

African Travel Concept offer services such as accommodation, activities, cruises, flights, meals, safaris, self-drive holidays, and tours. ATC Travel is a member of the African Travel & Tourism Association, Cape Town Tourism, the United States Tour Operators Association, and the Southern Africa Tourism Services Association.

With only 381 posts on Instagram, an average of one post a day on Facebook, and 455 tweets on twitter, their social media following is average at only 880 Instagram followers, 1.1K Facebook followers, and 263 Twitter followers. Check for IATA and ASATA certification before making a purchase!

Website: https://www.atctravel.co.za/

Google Reviews (out of 5): 4.8

Number of Reviews: 17

Best Compliment: “Great people,  friendly and extremely efficient.” – Andrew Thackwray (5/5 stars).

10 Traits of the Ideal Travel Agent

A good travel agent will make booking your dream vacation a breeze. Here are 10 traits of the ideal travel agent:

1. They’re organized and efficient

Organization and efficiency are important for any company, but for a travel agency, it is crucial. When you work in a travel agency, you have to be able to organize everything from flights to hotels and itineraries. But if you don’t have the proper organizational skills, this can get very difficult.

2. They have great attention to detail.

Attention to detail is the most important thing in a travel agency. If you are not able to provide your clients with the whole package, they will look for someone else who can. We need to make sure that we always have the best rates, offer a variety of services and be able to meet the needs of our customers. It is also important that we keep up with all of the latest developments in the industry and are able to provide them with information about what is going on around them.

3. They’re great communicators.

Communication is one of the most important aspects of a travel agency. They need to be able to communicate with their customers, other agencies, and the public. A good communication strategy can help increase customer satisfaction and loyalty, as well as improve the company’s reputation in the industry. It also improves the company’s chances of receiving new business from referrals.

4. They’re patient and calm under pressure.

Patience and calm are two very important traits for a travel agent. Travel agents have to deal with many different types of customers, from the ones who are easy to please, to the ones who want everything their way. They also have to deal with difficult situations such as flight delays or cancellations. The best way to be patient is by being confident in your abilities and providing good customer service. The best way to be calm is by taking deep breaths and staying focused on what you’re doing at the moment.

5. They have a positive attitude.

It is important to have a positive attitude while working in the travel industry because it can make or break the customer experience. A customer who has bad experience will not come back, but a customer who has a good experience will return for more. A positive attitude can make the difference between whether or not you get that client to book their next vacation with you.

6. They’re flexible and adaptable.

A travel agency should be ready to take on any task, whether it be helping their clients plan a weeklong vacation or assisting them with booking a last-minute flight. They should also be able to work with any type of client, from those who have been traveling for years to those who are just starting out and want to experience something new.

7. They have a wealth of knowledge about destinations and travel options.

The knowledge that a travel agent possesses can be divided into two groups: general knowledge and destination-specific knowledge. General knowledge includes the ability to provide information about destinations and accommodations, as well as the ability to answer questions about destinations. Destination-specific knowledge includes destination-specific information such as available attractions, restaurants, weather, safety issues, local customs, etc.

8. They’re able to provide personalized service.

A personalized service from a travel agency can make a big difference to the traveller. They can help travellers find the best deals on flights and hotels while also providing them with advice on how to plan their trip based on their needs. Travel agencies provide an individualized service that is not offered by online booking sites. They offer personal attention to each customer and make sure that they are getting the best deal possible for their needs.

9. They have a strong commitment to customer satisfaction.

To deliver the best customer service, a travel agency needs to be committed to its customers. This means providing them with information on what they need and being available for any questions or concerns. A travel agency should also make sure that their clients are satisfied with their experience by offering the best deals and finding out what they want in order to provide them with an unforgettable experience.

10. They’re passionate about travel.

A travel agent must have a passion for travel in order to be successful in the industry. A passion for travel means that the agent is constantly looking for new destinations to recommend to clients, is always exploring ways to make travel more efficient and enjoyable and is always seeking out new travel opportunities for him or herself. Without a passion for travel, a travel agent is likely to become bored with the job and will not be able to provide the same level of service to clients.

Relavance of Social Media?

When considering a travel agency, one important factor to consider is the agency’s social media presence. In today’s world, social media is a powerful tool that can be used to reach a large number of people with relative ease. A travel agency that has a strong social media presence is more likely to be able to reach potential customers and promote its business.

A travel agency’s social media presence can also give potential customers a good idea of the type of company it is. For example, if an agency regularly posts photos and updates from its happy customers, this is a good sign that it is a customer-focused company. On the other hand, if an agency’s social media posts are mainly advertisements or promotions, this could be a sign that the company is more interested in making a sale than providing a good customer experience.

A travel agency with hundreds of thousands of followers (such as Travel Stars 711.7K Facebook followers) shows that the brand is established and has a track record. This should always be considered alongside their ratings on platforms such as Google Reviews or Hello Peter. A large following doesn’t necessarily equate to fantastic service. It might even indicate that you’ll just be a number to the company and that you might not get the best service or personal touch that the smaller agencies would offer.

Always be skeptical of travel agencies with either no social media, inactive accounts, or small followings. While this shouldn’t be the nail in the coffin for these agencies, it’s important to factor it in when deciding who to go to for your next vacation or business trip. More important, is how the travel agency interacts with it’s followers and how they report its services. It’s all well and good to have 100K Facebook followers, but if every 10 th post is a complaint about their service, it’s not worth booking anything with them.

In short, when considering a travel agency, be sure to check out its social media presence. This can give you a good idea of the type of company it is and how likely it is to be able to reach potential customers.

Importance of Google Reviews?

If you’re like most people, you rely on online reviews to help you make informed decisions about where to spend your hard-earned money. That’s why it’s important to pay attention to Google Reviews when you’re selecting a travel agency.

Google Reviews provide an unbiased, third-party opinion of an agency’s service. And since they’re easy to find and read, they can be a helpful way to compare agencies and make sure you’re getting the best value for your money.

Of course, not all reviews are created equal. Some people may be more critical than others, and some agencies may be better at responding to negative reviews than others. But overall, Google Reviews can be a helpful way to get a sense of an agency’s reputation.

If you’re looking for a travel agency, be sure to check out their Google Reviews. It may not be the only factor you consider, but it’s certainly worth taking into account. Ultimately, the best travel agency for your needs can be found by doing a little bit of research and comparing social media presence and following, Google Reviews, price, certification, and services offered.

Related Article: Travel Agencies in Johannesburg

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