safari certificate error iphone

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Untrusted certificate popup on an unregulated iPhone 12 Pro Max

I keep getting a popup because of an untrusted certificate euk-105680 and I can't get rid of it. My phone does not have any profiles so there is nothing under About - Certificate Trust to change. How do I stop these popups?

The full common name is euk-105680.eukservers.com issued by cPanel, inc. Certification Authority.

Side question, what even is this certificate? Thank you

Posted on Feb 24, 2021 1:34 PM

Posted on Feb 27, 2021 5:47 AM

Hello Stefan,

We would like to see how we can help you with your iPhone and this certificate pop-up.

Was the iPhone purchased used or new? If used, was it completely erased so when turned on by you for the first time the "Hello" screen was presented?

If you force restart the iPhone, does the issue return? Force restart iPhone

Before this started, was anything added to your iPhone, such as an app, or visiting a website for the first time?

If added a new app, check if it has any updates in the App Store:

How to manually update apps on your Apple device

You didn't mention if this certificate pops up from any particular action, or when using Safari. So, we've got some steps and information to start with:

About pop-up ads and windows in Safari

Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch

If Safari can't open the page because too many redirects occurred , not exactly the same issue, but steps may help.

This article has info about trusted root certificates: List of available trusted root certificates in iOS 14, iPadOS 14, macOS 11, watchOS 7, and tvOS 14

Similar questions

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• Untrusted certificate Hey there, Since September 2021, I have a problem with the untrusted certificate. It keeps on appearing on my screen at least 2 times a day saying like “hey, you have an untrusted certificate on your phone”, but can’t do anything with that. I can’t delete that or stop it from appearing on my screen. I am sending the screenshots with the information about that certificate. Please help me out how to delete that, because it annoys me a lot. Thank you! 16124 15
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Feb 27, 2021 5:47 AM in response to Stefan Darmanin

Mar 5, 2021 5:59 AM in response to Stefan Darmanin

Thank you for getting back to us.

We know you mentioned this seems to happen more randomly, and it doesn't appear to be related to any applications you've installed. Some other possibilities this can be stemming from could be the type of network you're connecting to, or an email account setup on your device.

-When this alert pops up, can you take notice to the type of network you're connected to, please? Are you connecting your iPhone to cellular data, private Wi-Fi, VPN, public Wi-Fi, etc.? Connect iPhone to the internet . If you find this pop up occurs when connecting to one particular Wi-Fi network, perhaps try forgetting the network under Settings > Wi-Fi > tap the i > tap Forget This Network. Then, connect to it again to provide a fresh connection, if desired.

-Do you have any email accounts setup on your iPhone that could be related to, or connecting to, an euk server or cPanel, Inc.? Add an email account to your iPhone, iPad, or iPod touch . Navigate to Settings > Mail > Accounts. From there, you can tap on your email account(s), then tap the account name at the top of that next page to view more of the mail settings, such as the SMTP server, etc. If you find this is related to a specific email account, perhaps try deleting the account from your iPhone and adding it as new again.

Keep us posted on what you find.

Feb 27, 2021 5:51 AM in response to Sean_B1

I bought it brand new. Then did the usual transfer from my old iPhone X to the new one. It happens completely randomly. Mostly when I'm on the Home Screen. I thought of any new apps that I have downloaded but to be honest I don't download many apps so I tried to delete the ones I knew were recent but had no luck with that.

I did close both safari and chrome, all tabs but again no luck there. I thought it was the local Covid tracking, so I disabled that for a while but still had the popup come on. So at this point, I honestly have no idea what it is

Feb 28, 2021 7:29 AM in response to Stefan Darmanin

Thank you for that information. Go ahead and delete the Chrome app, restart the iPhone and let us know if the issue returns. Follow the steps in this link for help deleting an app: Learn how to delete apps on your iPhone, iPad, and iPod touch

Feb 28, 2021 8:37 AM in response to Chris_C1

Thank you for your response.

Tips & Tricks

Troubleshooting, how to fix safari “this connection is not private” warnings.

Are you receiving an error message saying “This connection is not private” when you’re trying to access a website in Safari from iPhone, iPad, or Mac? Many users have seen this error at some point as they browse the web, and this can be bypassed or ignored quickly fixed regardless of what device you use.

This message pops up when Safari’s security check on the website’s certificate fails. You’ll likely face this issue when you’re visiting a website that uses an expired certificate, or HTTP instead of HTTPS when it’s not configured properly. The difference between the two is that the older HTTP doesn’t have an SSL certificate, and therefore they aren’t ‘secure’ by default. However, SSL certificates aren’t valid forever, so you might still face this issue on HTTPS sites when the SSL certificate has expired, if it’s setup incorrectly, or if it’s not issued by a legitimate certificate authority. Finally, you can also face this issue if the device viewing the website has a clock that isn’t set to the proper time, since that breaks the certificate check too.

In any event, if you use Safari on an iPhone, iPad, or Mac, you can still bypass the “This connection is not private” warning and access the site.

Important note: if you encounter a “This connection is not private” error message on a banking website, financial services site, email site, or anything where critically important data is submitted or exchanged, there may be something else going on and you should not attempt to bypass the warning message. Instead, check the URL to make sure it is correct, try again later, or contact the company directly.

How to Fix Safari “This Connection Is Not Private” Warnings on iPhone & iPad

Bypassing this error is actually a pretty simple and straightforward procedure, but most people don’t seem to read the error message completely. Just follow the steps below to get started.

Now, you’ll be able to view all the contents of the website like normal, but you’ll notice a “Not Secure” notice in the address bar .

How to Fix Safari “This Connection Is Not Private” Warnings on Mac

The procedure to bypass the warning is pretty similar on a macOS system too. Here’s how it works:

And there you have it, you’re viewing the site. Again on the Mac you’ll find the “Not Secure” website message in the address bar, indicating you should not transmit any important personal data like banking details, login information, etc on the URL. But if it’s simply an informational site where you are not inputting any personal data, there usually isn’t much concern.

Now you know how easy it is to fix “This connection is not private” warnings in Safari.

Although this warning is mostly a website-related issue, entering the wrong URL, an incorrect system clock, a VPN issue, or even corrupted browser cache can sometimes also be the reason why you see this warning. Therefore, you might want to double-check that you have the proper URL entered, that the device has the date and time and clock set properly (you can check in Settings on iPhone/iPad or System Preferences on Mac), and consider clearing your Safari browser cache . To do this on an iPhone or iPad, head over to Settings -> Safari and tap on “Clear History and Website Data”. For clearing the Safari cache on your Mac , just go to Safari -> Preferences from the menu bar. Additionally, if you’re using a VPN on your device, turn it off and visit the site again to see if you’re still getting the warning. If you read the warning message carefully, you’ll see that fixing your clock can also resolve this issue too.

You may see this error with or without browsing in Private mode in Safari too .

Similarly, you can run into a connection not private error in Google Chrome, with a similar resolution though the Chrome issue is almost always related to improper SSL certificates, expired certs, or a time/date error on the device itself.

We hope you were able to stop getting this error on your iPhone, iPad, and Mac. How often do you get these warnings while browsing in Safari? Share your experiences, thoughts, and advice in the comments.

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Related articles:

• Use Private Browsing Mode in Safari for Mac OS X on a Per Window Basis
• How to Completely Disable Private Browsing in iOS on iPhone and iPad
• How to Tell if Safari Private Browsing is Enabled When in Dark Mode for MacOS
• How to Use Private Relay in Safari to Hide Your IP address on iPhone & iPad

10 Comments

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Not so simple. When you go to “visit website anyway” it then tells you website has been blocked. We don’t even have a choice.

So really, this article is misleading.

The article is accurate Heidi.

A blocked warning is a different warning from “This connection is not private”, you might be experiencing a blocked website form a firewall or from your ISP.

There is no way to access this website. The warnings do not give access in any way shape or form. It’s a Godaddy site but my iPad Pro 11 will not allow me to access. There is not “enter anyway” or “visit Webite” button, the site is basically completely locked from me and I have to use my Microsoft Windows 10 to get there.

What website are you trying to access, and what is the exact error message that you see?

It is possible that your iPad Pro clock is set improperly, which can also cause issues with connections to websites. Do other HTTPS sites load fine on the iPad?

Yeah, does anyone know how to do it now?

visit website option is no longer available.

This crap has been going over and over and over and they never fix it, same with the audio crackling noise. These days nothing really works with Apple, it’s unbelievable the software they put out, zero QA literally.

My Safari (13.1.2, MacOS 10.13.6, MacBookPro8,1) just goes into an infinite loop. I keep on getting the warning, clicking on the “visit the website”, supplying the password, over and over, and I never actually see the web page. I have to switch to Google Chrome or Firefox to be able to see it. This behavior has been consistent over multiple Safari and OS versions.

Mine always asks for a password to make a change to Keychain in order to bypass the warning. Is there a way to fix that? I always switch to another browser which is quite inconvenient

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Top 7 Ways to Fix SSL Connection Error in Safari for iPhone

When it comes to browsing, Safari remains to be the first choice for most iPhone users. While Safari usually provides an excellent browsing experience, there may be times when it fails to connect to your favorite websites and displays an SSL error.

Incorrect date or time, outdated browsing data , and misconfigured network settings are a few reasons why Safari may throw an SSL error on your iPhone. If you don’t know what’s causing the problem, working through the solutions below will help.

1. Toggle Airplane Mode

Intermittent network connection issues are often responsible for SSL errors on Safari. But if your connection works fine on other devices, and not on your iPhone, then you can try to establish the connection again. Switching Airplane Mode on and off will allow you to resolve any minor connectivity issues.

Swipe down from the top-right corner of the screen to bring up the Control Center – on iPhone X and higher. For older iPhones, swipe up from the bottom of the screen. Tap on the Airplane icon to turn it on Airplane Mode. Wait for a minute or two and turn it off.

Try loading a website in Safari to see if the SSL error occurs again.

2. Restart Safari

Next, you can try closing the Safari app and opening it again. This should clear out any temporary glitches with the app and help restore its functionality.

Swipe up from the bottom of the screen (or press the Home Screen button twice) to bring up the app switcher. Navigate to Safari and push it up and out of the app switcher to close it.

Reopen Safari and try using it to see if it works fine.

3. Correct Date and Time on iPhone

Incorrectly configured date or time on your iPhone can also give rise to such SSL connection errors in Safari. You’ll need to set your iPhone to use the network-provided to avoid them.

Step 1: Launch the Settings app on your iPhone and navigate to General.

Step 2: Tap on Date & Time. Turn on the toggle next to Set Automatically.

4. Disable Safari Extensions

With iOS 15, Apple brought extension support on Safari for iPhone . While these extensions enhance your browsing experience, some of them might interfere with Safari’s ability to connect to a site securely.

Follow the steps below to turn off extensions in Safari.

Step 1: Open the Settings app and scroll down to tap on Safari.

Step 2: Go to Extensions.

Step 3: Use the toggles to turn off extensions.

After disabling all the extensions, browse with Safari again to see if the SSL connection error pops up.

5. Clear Safari History and Website Data

Really old browsing data can sometimes prevent Safari from working correctly. You can try clearing the browsing data to see if that helps.

Step 1: Launch the Settings app on your iPhone and navigate to Safari.

Step 2: Tap on ‘Clear History and Website Data’. Choose ‘Clear History and Data’ when prompted.

6. Change DNS Server

By default, your iPhone uses the DNS server your ISP (Internet Service Provider) provides for your internet connection. Problems with those DNS servers can also prevent Safari from establishing a secure connection with websites. To fix it, you can switch to Google’s Public DNS servers. Here’s how.

Step 1: Launch the Settings on your iPhone and navigate to Wi-Fi. Tap on the info icon next to your Wi-Fi network.

Step 2: Scroll down to DNS and tap on Configure DNS. Then, select Manual from the following screen.

Step 3: Tap on the minus icon to delete the prefilled entries under DNS servers.

Step 4: Tap Add Server to enter Google’s Public DNS servers – 8.8.8.8 and 8.8.4.4 – in the text box. Then, hit Save in the top-right corner.

6. Install Pending iOS Updates

If you’re facing similar SSL connection errors in other apps as well, updating your iPhone to the most recent version may help. To do so, open the Settings app and tap on General. Go to Software Updates to download and install any pending updates.

7. Reset Network Settings

If you still get the SSL error in Safari, resetting network settings is your last option. This will delete all your saved Wi-Fi networks, Bluetooth devices, and reset other network preferences.

Follow the steps below to reset Network Settings on your iPhone.

Step 1: Open the Settings app and tap on General.

Step 2: Go to Transfer or Reset iPhone.

Step 3: Tap on Reset and select Reset Network Settings from the menu that appears.

Enter your lock screen password and then tap on Reset Network Settings to confirm. Your iPhone will restart and reset all the network settings to their default values.

Browse With Safari Again

It’s frustrating when Safari keeps interrupting your browsing experience by showing an SSL error. However, if you don’t want to change your default browser and start over, you can employ the above tips to eliminate the SSL error in Safari for iPhone.

Last updated on 19 July, 2022

The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.

DID YOU KNOW

Pankil Shah

Pankil is a Civil Engineer turned freelance writer from Ahmedabad, India. Since his arrival at Guiding Tech in 2021, he delves into the world of how-tos, and troubleshooting guides on Android, iOS, Windows, and the Web at Guiding Tech. When time permits, he also writes at MakeUseOf and Techwiser. Besides his new-found love for mechanical keyboards, he's a disciplined footfall fan and continues to plan his international travels with his wife.

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