tourism and hotel management course units

L. Robert Payne School of Hospitality and Tourism Management

San diego state university, b.s. in hospitality & tourism management, with emphasis in hotel management, lower division requirements, 1. lower division course work (27 units).

SDSU Bachelor of Science in Hospitality and Tourism Management Curriculum Effective for Incoming Students in the 2022/2023 Catalog Year

Students choosing the undergraduate major in Hospitality and Tourism Management are first admitted to the pre-HTM major for their first two years of university work. During these two years, students should complete general education courses and the 27-unit lower division preparation for the major courses. These prerequisite/preparation for the major courses may not be taken CR/NC; the minimum grade in each class is C-. In addition, students must have completed a minimum of 60 transferable semester units. To complete the major, students must fulfill the degree requirements for the major described in the catalog in effect at the time they are accepted into SDSU (assuming continuous enrollment.) Supplemental admissions criteria must be met before students may declare an upper division major and be eligible for upper division courses. For current information concerning admissions criteria and procedures, contact the School of Hospitality and Tourism Management Office (Adams Humanitites Building, Room 4156).

PREPARATION FOR THE MAJOR

• ECON 101 Principles of Economics (3) or ECON 102 Principles of Economics (3)
• HTM 201 Introduction to Hospitality & Tourism Management (3)
• HTM 223 Hospitality Managerial Accounting and Controls (3)
• HTM 250 Hospitality Law (3)
• RTM 200 - Recreation, Travel, and Self-Awareness (3)
• RTM 290 Quantitative and Qualitative Literacy in Tourism or MIS 180 Principles of Information Decision Systems (3)
• HTM 219 Hospitality, Recreation, and Tourism Professions or MATH 120 Calculus for Business Analysis (3)
• RWS 290 Business Communication (3)
• STAT 119 Elementary Statistics in Business (3)

Click to see a sample "Road Map" for to complete the HTM Lower Division Course Work.

2. Minimum 2.7 GPA

A minimum GPA of 2.7 is required to get into upper division. Use the online GPA calculator to figure out grades needed to achieve your desired GPA.

GPA Calculator

If you do not meet this requirement, you must meet with Christina Jeffries, Director of The J. Willard and Alice S. Marriott Foundation Student Center for Professional Development, to inquire about our formal exception policy.

3. 400 Hours of Work Experience

400 hours of hospitality work experience is required to get into upper division. You can:

• Complete hours any time before starting upper division classes.
• Work part-time during school or full-time during summer and breaks.
• Work in any hospitality job, but we encourage you to work in your area of emphasis that you will be studying. Examples are:
• SDSU catering
• SDSU Viejas Arena
• SDSU Student Union
• Hotel front desk
• Hotel food and beverage
• Restaurant host
• Restaurant server

Please note: Retail is not considered hospitality experience. If you are unsure that your job fulfills this requirement or need assistance in finding employment, please set up a meeting with a lower division advisor.

4. Pre-Internship Meeting

In your 2nd semester of your sophomore year, you must attend a Pre-Internship Meeting.  This is an important part of understanding the required internships and your attendance ensures your placement on the "Internship Search Database" where you will receive frequent postings that qualify for the 398 internship.

5. Sign In for Upper Division

Once you have completed requirements 1-4 you must be signed into upper division by Ms. Christina Jeffries or Mr. Carl Winston.

Upper Division Requirements

6. upper division courses, hotel operations and management (minimum 44 units required).

• HTM 301 - Service Leadership Development Units: 3
• HTM 320 - Hotel Management Units: 3
• HTM 327 - Economics and Supply Chain Management in the Events Ecosystem Units: 3
• HTM 351 - Identities and Organizations in Hospitality, Recreation, and Tourism Management Units: 3
• HTM 398 - Internship I in Hospitality and Tourism Units: 3
• HTM 455 - Hospitality Financial Management Units: 3
• HTM 480 - Leadership and Coaching in Hospitality Units: 3
• HTM 490 - Strategic Management in Hospitality and Tourism Units: 3
• HTM 491 - Leadership and Self Development in Hospitality Units: 2
• HTM 498 - Internship II in Hospitality and Tourism Units: 3
• B A 370 - Marketing Units: 3
• RTM 404 - Cross-Cultural Perspectives of Tourism Units: 3
• RTM 470 - Global Sustainable Tourism Management Units: 3
• HTM 325 - Global Hospitality Leadership Units: 3
• HTM 333 - Weddings and Social Events Units: 1
• HTM 342 - Restaurant Marketing and Menu Management Units: 3
• HTM 370 - Tribal Gaming: Cultural and Political Context Units: 3
• AMIND 370 - Tribal Gaming: Cultural and Political Context Units: 3
• HTM 371 - Tribal Gaming: Casino Operations Units: 3
• HTM 381 - Cross-Cultural Interpretations of Gambling Addiction Units: 3
• HTM 430 - Specialty Event Management Units: 2
• HTM 431 - Convention Services for Hotels Units: 2
• HTM 433 - Destination Management Services Units: 2
• HTM 435 - Sporting Events and Festival Management Units: 3
• HTM 453 - Hospitality Sales and Marketing Units: 2
• HTM 456 - Hotel Revenue Management Units: 2
• HTM 465 - Hospitality Technology Units: 1
• HTM 495 - Innovation in the Experience Economy Units: 3
• RTM 396W - Writing in Recreation Settings Units: 3
• RTM 475 - Commercial Recreation and Attractions Management Units: 3
• RTM 477 - Sustainable Tourism Planning Units: 3
• RTM 487 - Environmental and Cultural Interpretation Units: 3
• THEA 476 - Event Coordination and the Entertainment Industry Units: 3

RTM 404 double counts for both the GE Exploration Social and Behavioral Sciences requirement and the Cultural Diversity requirement.

Leadership Course Succession: HTM 301 -> HTM 480 -> HTM 491 (Must be taken IN ORDER).

HTM 480 is a prerequisite for HTM 490. HTM 490 and HTM 491 can be taken concurrently.

7. Two Internships – HTM 398 and HTM 498

During the junior year of the HTM curriculum, students will enroll in the Hotel Work Experience Internship (HTM 398). Students will receive an overview of the internship requirements which includes a checklist of many tasks to complete during their time at the hotel. There are several structures to choose from and these may also be customized according to property and student needs. Some companies will rotate students around the key departments. Others will base them in one area and the student is assigned time to shadow or work in other departments as business allows. The students complete all the required forms and have several tasks assigned. This is deliberately kept as the responsibilty of the student so as not to put a burden on the employer.

The minimum time the student should be employed is for 300 hours, typically 20 hours per week over the course of a fifteen week semester. However, many students chose to work for a lot longer than the 300 hours. Most are employed during their entire junior year benefiting the hotel with a motivated employee and providing the student with a true work experience. During summer, students may be able to work full-time and they may also complete their internship anywhere in the world as long as the experience is relevant to the curriculum.

All internships are paid; the student is hired as a regular employee.

During the senior year, students will also enroll an internship (HTM 498). Students will be employed by a hospitality organization relevant to their emphasis:

• Hotel Operations
• Restaurant Operations
• Meeting & Events
• Tribal Gaming

Students will be tasked with completing a special project while employed in a relevant position. This should have a "real-world" benefit to the employer as well as to the student. Perhaps a sales or service improvement plan or research project?

All HTM internships must be paid in order for students to receive credit.

SDSU will provide liability insurance for all students enrolled in the internship class and a Student Learning Agreement will be signed by both the employer and SDSU. The form is available at: http://bfa.sdsu.edu/prosrvcs/servlearning.htm For more information or questions, please contact Ms. Christina Jeffries.

8. International Experience

The L. Robert Payne School of Hospitality & Tourism Management is passionate in providing international experiences for our students. Hotel students are required to participate in an international study abroad to graduate. It’s an AMAZING experience. Study abroad for a year, a semester, or a summer. There are lots of options.

Hospitality & Tourism Management Degrees

The L. Robert Payne School of Hospitality & Tourism Management provides a Bachelor of Science in Hospitality & Tourism Management. Our program provides four emphasis areas that encompass the diverse field:

• San Francisco State University
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Bachelor of Science in Hospitality and Tourism Management

The mission of the Hospitality, Tourism and Event Management department is to be a student-centered academic and professional environment dedicated to educating exceptional hospitality and tourism industry business leaders through experiential and personalized learning.

The program is designed to provide students with a core of business education and professional hospitality and tourism management knowledge. Students can choose to focus on an elective emphasis, including: hotel operations management; food and beverage management; conventions, meetings and event management, or tourism management. The department is committed to maximizing student exposure to industry leaders, career opportunities and student experiences involving notable hospitality companies. The Hospitality and Tourism Management department features the on-campus Vista Room, a student-run restaurant which serves as an experiential learning laboratory.

Program Learning Outcomes

• Critical Thinking:  Students locate, organize and interpret data to solve problems and make decisions. Students synthesize information/data/concepts to create solutions or plans to address challenges. Students present, defend and advocate positions with an understanding of implications.
• Teamwork and Collaboration:  Students create, utilize and participate in teams to achieve goals.
• Leadership : Students apply theoretical concepts and seek experience and knowledge to maximize potential.
• Communication:  Students communicate effectively in both written and oral formats to different audiences.
• Ethics:  Students examine ethical implications and understand the potential ramifications of actions.
• Hospitality:  Students are aware of and empathetic to others in order to design and execute positive guest and employee experiences.

Hospitality and Tourism Management (B.S.)  — 72 units

• In addition to the core course program required of all Hospitality and Tourism Management majors, ECON 101 and ECON 102 must be completed before enrollment in certain core courses.
• Except in cases of credit by examination, no more than six units of the core requirements may be taken on a CR/NC basis.

Major Prerequisites (6 units)

Core courses (54 units), guided electives (12 units).

Select four:

General Education Requirements

Note: LD = Lower-Division; UD = Upper-Division.

First-Time Student Roadmap (4 Year)

• The roadmaps presented in this Bulletin are intended as suggested plans of study and do not replace meeting with an advisor. For a more personalized roadmap, please use the Degree Planner tool found in your Student Center .
• In order to choose your English Composition A2 course and your QR/Math B4 course, please complete the online advising activities at writingadvising.sfsu.edu and mathadvising.sfsu.edu . Questions? Contact Gator Smart Start .

First-Time Student Roadmap

Transfer Student Roadmap (2 Year)

For students with an AS-T in Business Administration (2011). Business Administration ADT Roadmap

For students with an AS-T in Business Administration 2.0 (2021). Business Administration ADT Roadmap

General Advising Information for Transfer Students

• Before transfer, complete as many lower-division requirements or electives for this major as possible.
• a course in U.S. History
• a course in U.S. & California Government

For information about satisfying the requirements described in (1) and (2) above at a California Community College (CCC), please visit  http://www.assist.org . Check any geographically accessible CCCs; sometimes options include more than one college. Use ASSIST to determine:

• Which courses at a CCC satisfy any lower-division major requirements for this major;
• Which courses at a CCC satisfy CSU GE, US History, and US & CA Government requirements.

Remedial courses are not transferable and do not apply to the minimum 60 semester units/90 quarter units required for admission.

Additional units for courses that are repeated do not apply to the minimum 60 units required for upper-division transfer (for example, if a course was not passed on the first attempt or was taken to earn a better grade).

Before leaving the last California Community College of attendance, obtain a summary of completion of lower-division General Education units (IGETC or CSU GE Breadth). This is often referred to as a GE certification worksheet. SF State does not require delivery of this certification to Admissions, but students should retain this document for verifying degree progress after transfer.

Credit for Advanced Placement, International Baccalaureate, or College-Level Examination Program courses: AP/IB/CLEP credit is not automatically transferred from the previous institution. Units are transferred only when an official score report is delivered to SF State. Credit is based on the academic year during which exams were taken. Refer to the University Bulletin in effect during the year of AP/IB/CLEP examination(s) for details regarding the award of credit for AP/IB/CLEP.

Students pursuing majors in science, technology, engineering, and mathematics (STEM) disciplines often defer 6-9 units of lower-division General Education in Areas C and D until after transfer to focus on preparation courses for the major. This advice does not apply to students pursuing associate degree completion before transfer.

Transferring From Institutions Other Than CCCs or CSUs

Review SF State's lower-division General Education requirements. Note that, as described below, the four basic skills courses required for admission meet A1, A2, A3, and B4 in the SF State GE pattern. Courses that fulfill the remaining areas of SF State’s lower-division GE pattern are available at most two-year and four-year colleges and universities.

Of the four required basic skills courses, a course in critical thinking (A3) may not be widely offered outside the CCC and CSU systems. Students should attempt to identify and take an appropriate course no later than the term of application to the CSU. To review more information about the A3 requirement, please visit bulletin.sfsu.edu/undergraduate-education/general-education/lower-division/#AAEL .

Waiting until after transfer to take a single course at SF State that meets both US and CA/local government requirements may be an appropriate option, particularly if transferring from outside of California.

Published September 24, 2022

Hotel and Tourism Management at NYU

Nathan Healy

Assistant Director of Content Strategy and Development

New York City hosted more than 13 million international visitors in 2018, making it the only US city to crack the top 10 of Mastercard’s annual Global Destination Cities Index—and an ideal place to pursue a hospitality degree.

“I’d been accepted to a number of schools, but the chance to study in New York City made my decision easy,” shares Tristan Jordan, a senior Hotel and Tourism Management major at NYU’s School of Professional Studies Jonathan M. Tisch Center of Hospitality . “I couldn’t pass up the industry connections, internship opportunities, and professors who are industry professionals.”

“If you utilize all the opportunities you have at hand in New York City, there’s no limit to what you can experience.” —Sophy Martorell

Nearby network.

Tisch Center students connect with top-level hospitality professionals; professors regularly invite these experts to class or take students on site visits. “I’ve taken students to Google’s local offices to talk with its travel product director,” says Professor Recep Karaburun. “We’ve visited the St. Regis and invited its general manager to class to share his experience. The president of NYC & Company and the cofounders of the start-up airline app Hopper have visited class, too. New York City is our lab, and we have access to all its resources.”

The Tisch Center also hosts the annual NYU International Hospitality Industry Investment Conference , one of the largest hospitality industry events in the world, where students can meet the heads of major hotel brands, investment firms, and destination management companies.

Outstanding Internships

With 217 companies headquartered in New York City—including industry heavyweights like JetBlue, Concord Hospitality Enterprises Company, and the Loews Corporation—and countless others with locations here, the opportunities to intern with industry leaders are practically endless.

“Marriott, which has every one of its brands here, is a great example,” says Sophy Martorell, a Hotel and Tourism Management major with a concentration in hotel development. Sophy’s first internship with Starwood Hotels and Resorts Worldwide came in the spring of her first year at NYU. She went on to intern with W Hotels, The St. Regis, and Sheraton (all Marriott brands) as well as The Plaza, Iron Bridge Consulting, and LW Hospitality Advisors. “If you utilize all the opportunities you have at hand in New York City, there’s no limit to what you can experience,” she says.

Real-Life Experience, Shared by Real-World Faculty

Tisch Center faculty are industry professionals eager to share their decades of experience. “Every professor I’ve had works full time and teaches, which is amazing, because their real-time industry knowledge and connections become an invaluable resource for students,” says Sophy. Tisch Center professors are founders, CEOs, and presidents of some of the world’s preeminent travel and hospitality companies—including Hotwire, TPG Hotels & Resorts, and Lodging Advisors. “Studying at NYU has forced me out of my comfort zone, taught me to adapt, and provided me with countless opportunities,” says Tristan. “I definitely feel that I’m a step ahead of people who study in other hospitality programs.”

On Hospitality’s Cutting Edge

“Many hospitality schools continue to ignore technology,” says Max Starkov, a Tisch Center professor and the founder and director of the hotel digital marketing and technology firm HEBS Digital, now NextGuest Digital. In the hospitality program at NYU, he says, “Everything we do is powered by technology.” In fact, in his Emerging Issues in Hospitality & Tourism course, Professor Starkov delves deeply into the convergence of tourism and tech. As a result of this interdisciplinary focus, students graduate with skills that are extremely attractive to employers—including Professor Starkov. NextGuest employs a number of Tisch Center alumni who, in just a few short years, have advanced to senior vice president, director, and senior manager positions. “Simply, if you want to be in hospitality, you must understand technology from an industry perspective. NYU puts students in the position to do that,” he says.

And Professor Starkov is not alone in his emphasis on using new cutting-edge methods. Nearly every hotel and tourism management course examines the increasing role of technology in hospitality—a reflection of what Professor Karaburun calls the drive to prepare students for the future. “Students need to know where the world is going,” he asserts. “That way, when they graduate, they’ll be comfortable planning for what will happen five years from now.”

Five Tisch Center Concentrations

Industry-specific concentrations include:

Event management: Focuses on planning, designing, producing, and marketing an array of conferences and special events

Hotel development: Teaches every aspect of a hotel’s creation—from market analysis through operations management

Marketing and revenue management: Explores the ins and outs of promoting a brand and strategically managing the revenue it generates

Organizations and operations: Demonstrates how to develop and implement successful operational structures for casinos, hotels, private clubs, and resorts

Tourism development: Shows how to maximize tourism prospects for exclusive destinations, sporting events, and special interest locations

Since joining NYU’s University Relations and Public Affairs Office of Marketing Communications, Nathan has been integral in helping the university strengthen its brand and share its value with the world. He enjoys uncovering and sharing the stories that hit audiences on a deeper level and guiding partners across the university toward more engaging and informative brand and storytelling experiences. Nathan has also worked as a teacher and academic counselor. He earned a BA in English Writing from the University of Pittsburgh and an MA in Professional Writing from Carnegie Mellon University.

More from Nathan:

Health Equity at NYU

At NYU, we believe that health care is a basic human right. We are preparing students to become outspoken advocates for health equity through education, research, policy work, and outreach.

NYU Tisch Monster Masks

During an annual Halloween event Professor Benevidas demonstrates special effects make up on volunteers. Watch one of his students as she creates special a look.

Major in Data Science—at NYU

In collaboration with the NYU College of Arts and Science, the Center for Data Science now offers a unique interdisciplinary Bachelor of Arts in Data Science.

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• Recreation and Tourism Management

Program: B.S., Tourism, Hospitality, and Recreation Management

• College of Health and Human Development
• Tourism, Hospitality, and Recreation Management, B.S.

Program Description

Tourism, Hospitality, and Recreation Management (B.S. degree program): Tourism, Hospitality, and Recreation professionals can make a difference in the quality of life for all citizens by encouraging and facilitating the positive use of leisure time, whether that is while at home, traveling, engaging in recreation, recreational sport or entertainment. The Tourism, Hospitality, and Recreation Management degree program educates students in leisure and play theory, event planning, leadership, management and working with diverse groups while embracing sustainability of resources while participating in leisure-time pursuits. Students complete practicum and internship experiences in various leisure service settings in the for-profit, government and nonprofit sectors.

Program Requirements

Grade requirements for core classes.

Undergraduate majors in Tourism, Hospitality, and Recreation Management are required to earn a grade of “C” or better in each of the core classes for the units to be counted as progress toward a degree.

Each class can be repeated once to improve the grade. Subsequent retakes must be appealed to the Department of Recreation and Tourism faculty. First Aid and CPR certification (non-online) is required at time of graduation.

Students must also complete a minimum of 400 hours of professional practice hours prior to graduation to develop professional competencies and to adequately prepare for their career.

Professional Preparation Opportunities

Professional learning experiences are offered to students throughout the program. Experiential education and community service learning opportunities are included in coursework. Students are provided the opportunity to engage in a wide variety of leisure organizations. Students complete their 400 minimum internship hours in several ways. At least 60 of these hours will be completed in core classes taken prior to taking two sections of the RTM 494C internship class (170 supervised hours of internship per section) in a career setting.

Internship: All students enroll in a capstone (6 units) senior internship. To ensure the highest-quality internship experience possible, the department requires all students to have completed all 200- and 300-level core courses and the majority of their electives package prior to enrollment in the internship program. However, it is strongly encouraged that the senior internship experience be taken as the culminating learning opportunity toward the B.S. degree. See academic advisor for further requirements.

Students consult with faculty regarding policies and procedures governing practical experience. Multiple professional certifications are both possible and encouraged through judicious selection of field placements and elective coursework.

Tourism, Hospitality, and Recreation Management (60 units)

The department is committed to providing a generalist framework from which students may seek one or more professional certifications. See advisor for specific career preparation patterns. Electives are selected in consultation with and approved by the departmental academic advisors.

1. Lower Division Core (9 units)

RTM 202/L Planning Programs and Events for the Recreational Experience and Lab (2/1) RTM 204 Introduction to Recreation Therapy (3) RTM 278 Exploring the World of Tourism, Hospitality, Recreation, and Parks (3)

2. Upper Division Core (27 units)

RTM 300 Recreation and Community Development (3) RTM 302 Dynamics of Leadership in Recreation and Human Services (3) RTM 303 Promotion of the Recreation Experience (3) RTM 304 Entrepreneurial Ventures in Recreation and Human Services (3) RTM 314 Hospitality and Customer Service (3) RTM 403 Evaluation Research in Recreation and Human Services (3) RTM 490 Challenges in Leisure Services Seminar (3) RTM 494C Senior Internship (3-3)

3. Electives (24 units)

15 units minimum to be selected from the following:.

ACCT 220 Introduction to Financial Accounting (3) FCS 304 Food Service Production (2) RTM 251 Recreation and the Natural Environment (3) RTM 280 Organizing Campus Recreation and Sport (3) RTM 294CS/L Recreation Service Learning Theory and Practicum and Lab (1/2) RTM 305 Dynamics of Early Childhood Play (3) RTM 306 Leadership Coaching (3) RTM 310/L Adventure Recreation and Human Relations and Lab (2/1) RTM 330 Women, Leisure and Ethnicity in the U.S. (3) RTM 351 Outdoor and Environmental Education (3) RTM 352 Play and Human Potential (3) RTM 353/L Literature of the Wilderness Experience and Lab (2/1) RTM 402 Models of Play, Leisure and Recreation (3) RTM 405 Play and the Exceptional Child (3) RTM 406/L Enhancing Childhood Creativity and Lab (2/1) RTM 414 Food and Beverage Management (3) RTM 415 Leisure and Aging (3) RTM 424 Meetings and Conventions Management (3) RTM 434 Accommodations Management (3) RTM 444 Nonprofit Organizations and Fund Development in Leisure and Human Services (3) RTM 452/L Outdoor Recreation Leadership and Lab (3/2) RTM 480 Recreational Tourism: Issues and Trends (3) RTM 481 Principles of Sustainable Tourism (3)

Up to 4 elective units may be selected from the following:

RTM 151A Backpacking (2) RTM 151B Rock Climbing and Mountaineering (2) RTM 151C Winter Mountaineering (2) RTM 151D Flat-Water Boating (2) RTM 151E Whitewater Boating (2) RTM 151F Survival (2) RTM 151G Challenge/Ropes Courses (2) RTM 151H Caving (2) RTM 265 Water Skiing and Wakeboarding (1) RTM 267/L Sailing and Lab (1/1)

Up to 3 elective units may be selected from the following:

RTM 398A Supervised Individual Project (1) RTM 498A Field Assignment and Reports (1) RTM 498B Field Assignment and Reports (2) RTM 499A-C Independent Study (1-3)

Up to 6 elective units may be selected in career-related courses outside the department subject to the approval of the departmental advisor.

4. general education (48 units).

Undergraduate students must complete 48 units of General Education as described in this Catalog, including 3 units of coursework meeting the Ethnic Studies (ES) graduation requirement.

6 units are satisfied by the following course in the major: RTM 403 satisfies B5 Scientific Inquiry and Quantitative Reasoning; and RTM 278 satisfies E Lifelong Learning.

If taken, RTM 310/L or RTM 330 satisfies upper division F Comparative Cultural Studies. RTM 251 , RTM 310/L or RTM 352 fulfills the Information Competence requirement.

Total Units in the Major: 60

General education units: 42, additional units: 18, total units required for the b.s. degree: 120, more information.

For more information about this program, please contact [email protected] .

Department of Recreation and Tourism Management Chair: Nathan Martin Redwood Hall (RE) 262 (818) 677-3202

Program Learning Outcomes

Students receiving a Bachelor of Science in Tourism, Hospitality, and Recreation Management will be able to:

• Demonstrate critical thinking, including innovation, analysis, synthesis and application to the fields of recreation, play, leisure, parks, hospitality and/or tourism throughout the THRM program.
• Demonstrate entry-level knowledge in the nature and scope of the park, recreation, tourism and hospitality professions and the historic, scientific and philosophical foundations of the profession based on evaluation of key class assignments and industry standards.
• Demonstrate the ability to design, implement and evaluate services, events and programs that model inclusive practices and that enhance the quality of life for all people through recreation and leisure experiences in a minimum of three required assignments in core courses.
• Demonstrate entry-level knowledge and skills associated with delivery, leadership and operations management, including skills in emotional intelligence as assessed on outcome measures.
• Demonstrate application and integration of theoretical knowledge in a practical setting through successful completion of learning outcomes generated for a professional internship (minimum of 400 hours) in preparation for pursuing employment in the parks, recreation, tourism and hospitality industry.

Degree Road Maps

Tourism, Hospitality, and Recreation Management (2021-Present)

Previous Years

Transfer Road Maps

Tourism, Hospitality, and Recreation Management (2023-Present)

ADT/STAR Act Degree Road Maps

Students who have graduated with a verified Associate Degree for Transfer and have been admitted to a CSUN program that has been deemed similar will be able to complete the baccalaureate degree within 60 semester units. For additional information, see ADT/STAR Act Degree Road Maps .

Tourism, Hospitality, and Recreation Management - AS-T in Hospitality Management (2023-Present)

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Tourism & Hospitality Management

Make your guests feel at home.

Establish a foundation of basic management skills that support all other occupational skills. Then broaden your portfolio or learn to market your potential through a specialized selection of electives, including branding, market research, internal and customer-facing communication, and effective management. Apply yourself through an internship with an American business and confirm your capability to bring success both inside a company and outside with customers, clients, and tourists.

What You'll Learn

• Tried-and-true methods for basic, multi-functional management applications
• Various types of tourism and hospitality careers, integrated leadership skills, and related topics
• How to present your portfolio or yourself successfully and persuasively to potential clients or employers
• Real-world practice in a learning environment at an American workplace followed up with classroom discussion

Additional Details

Application.

23 Academic Unit(s)

• MGT X200.1 Global Human Resources
• MGT X200.2 Global Marketing: Integrated Marketing Management
• MGT X200.3 Multinational Financial Management
• MGT X200.4 Building Technology-Centric Organizations
• MGT X200.5 Strategic Management in the Global Environment
• MGT X200.6 Essentials for Professional Development

12 Academic Unit(s)

• MGT X475 Marketing Principles and Practice
• MGT X476 Market Research
• MGT X475.5 Consumer Behavior
• MGT X476.7 Strategic Marketing and the Marketing Plan
• MGT X476.5 Advertising and Promotion Management
• MGT X479 Organizational Behavior Dynamics
• MGT X463.30 Principles of Special Events Management
• MGT X463.38 Marketing an Event Business
• MGT X463.34 Wedding Planning and Coordination
• MGT X463.36 Event Fundraising and Sponsorship
• MGT X463.35 Corporate Event Management
• MGT X492.4 Cross-Cultural Perspectives of Tourism
• MGT X499.4 Tourism Destination Management
• MGT X200.7 Analyzing the American Workplace

Session Time-Out

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Bachelor of Tourism and Hospitality Management

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Our staff are here to support and guide you, whether it be assistance with course selection, English studies, enrolment, student services, vocational or higher education course.

About the Course

Course overview.

The Bachelor of Tourism and Hospitality Management course is a fully accredited Australian higher education degree. The course aims to prepare you to be a competent, knowledgeable and professional candidate for a generalist, entry-level management position in either the tourism or hospitality industry. The Bachelor of Tourism and Hospitality Management course is designed with a strong emphasis on ‘client focus’ and adherence to principles of ethics and sustainability in the industry as part of their professional practice. The course also aims to create an industry professional who is versatile and adaptable with a diverse skill base and ability to adapt to an ever-changing business environment in an increasing global marketplace.

Course Description

The Bachelor of Tourism and Hospitality Management course will be conducted over eight trimesters, with three trimesters per academic year. Units will be taught concurrently within the trimester, with the course being completed in less than three years. The course has 24 units across eight trimesters offering units in Foundations of Business, Tourism and Hospitality Management, and Professional practice.

The course also requires you to complete a Work-Integrated Learning (WIL) unit of 150 hours placement in collaboration with industry, field trips and guest speakers from tourism and hospitality industries to complement the theoretical underpinnings of this course.

Course Structure

To be eligible for the award of Bachelor of Tourism and Hospitality Management, you must complete 24 units (consisting of 360 credit points) as prescribed below:

Foundations of Business

BIS101 Business Information Systems MAN101 Introduction to Management MRK101 Introduction to Marketing ECO201 Foundations of Economics HRM101 Introduction to HRM ACC103 Accounting for Business Decisions 1

Introductory Tourism and Hospitality Industry

THI101 Introduction to Tourism and Hospitality THI102 Tourism and Hospitality Markets

Tourism and Hospitality Management

THM 201 Food and Beverage Management THM202 International Tourism and Hospitality Strategy and Management THM203 Accommodation Management THM204 Attraction and Event Management THM301 Resort and Wellness Development and Management

Applied Tourism and Hospitality Industry Management

THA 201   Marketing for Tourism and Hospitality THA202 Information Systems in Tourism and Hospitality THA301 Revenue and Yield Management THA 302 Research and Analysis for Tourism and Hospitality

Current issues in Tourism and Hospitality

THC201 Sustainable Operations and Destinations THC202 Special Interest Tourism THC301 Transport, Mobilities and Smart Cities THC302 Current issues in tourism and hospitality THC303 Gastronomic Tourism

Professional Practice

COM 101  Business Communication THW301 Work Integrated Unit

Course sequence

The course has been carefully designed to allow you to incrementally develop knowledge and skills. More introductory features are covered in earlier stages of the course and there is an appropriate sequence of units which lead towards achievement of more advanced features in later stages.

The following table indicates the suggested sequence of units studied as well as relevant pre-requisites.

*Pre-requisite unit (PR): a unit that you must successfully complete before enrolling in a subsequent or related unit *Co-requisite unit (CR): a unit that you must have successfully completed, or are studying at the same time with a related unit *Internal Pre-requisite unit (IPR): Units internally set up as PRs to ensure students follow the course structure – DO NOT DISCUSS IPRs with students

Academic and English Requirements

FOR ENTRY INTO FIRST YEAR

• be at least 18 years old, AND
• have completed Year 12 or equivalent.

If you completed your secondary education overseas, which is equivalent to an Australian Senior Secondary Certificate of Education, you must also demonstrate an overall IELTS 6.0 (academic) with no skills band below 5.5.

Competency to IELTS 6.0 means that you have documentary evidence of having completed an IELTS exam at an official IELTS testing centre or an equivalent recognised English language test, within the 12 months prior to your proposed start date for the Bachelor’s Course and that you were given an overall score of 6 with no single band below 5.5 (see policy –  International Student Admission Policy) .

  Applying for Credit Transfer

If you have completed prior tertiary studies, you may be eligible for some credit exemptions. For further information, please refer to our   Awarding of Credit Policy .

Entry Requirements

• Applicants with recent secondary education (within the last three years)

If you have recently completed your secondary education and meet the following criteria, you can apply for entry to this course.

  Admission Criteria

Evidence of successful completion of a Senior Secondary Certificate of Education to Year 12 or equivalent,* including Units 3 and 4: a study score of at least 25 in English (EAL) or 20 in any other English and an ATAR range from ‘no published ATAR’ to 60.

*This includes all Commonwealth, State and Territory final year secondary school certificates of education as well as an International Baccalaureate (IB).

Special admission course

Our special admission course covers a range of access and equity schemes that allow you if you are from participating schools or disadvantaged social, economic or cultural environments to receive additional consideration.

Special entry requirements

Demonstrated ability to undertake study at the required level.

Broadly relevant work experience (documented, e.g., CV), demonstrating a reasonable prospect of success; OR formal, informal, or partially completed, demonstrating a reasonable prospect of success; OR Written submission to demonstrate reasonable prospect of success.

• Applicants with Vocational Education and Training (VET/TAFE) Study

If you have completed previous VET study and meet the following criteria, you can apply for entry to this course.

Admission Criteria

Full or partial completion of an Australian Advanced Diploma or Diploma (or equivalent) in any discipline.

Full completion of a Certificate IV in a related discipline.

Our special admission course covers a range of access and equity schemes that allow you—if you are from participating schools or disadvantaged social, economic, or cultural environments—to receive additional consideration.

• Applicants with Higher Education Study

If your highest level of study since leaving secondary education is a higher education course and meets the following criteria, you can apply for entry to this course.

Full   or   partial   completion   of   an   Australian   Higher    Education    award (or    equivalent). OR

Completion of two units of Higher Education studies. OR

Completion of a bridging or enabling course, such as a foundation course or equivalent.

• Applicants with Work and Life Experience

If you have left secondary school more than three years ago and have not undertaken VET or higher education study since then can also apply for entry based on other evidence of academic capability judged to be equivalent, such as relevant work or life experience.

Admission criteria

Five years (minimum) work/life experience in Human Services or similar. OR

You have completed an Australian Senior Secondary Certificate more than two years ago. PLUS

Units 3 and 4: a study score of at least 25 in English (EAL) or 20 in any other English (or equivalent).

Applying for Credit Transfer

If you have completed relevant prior tertiary studies, you may be eligible for some credit exemptions. This is further outlined in the POLICY HE – Awarding of Credit.

Special Admission

Applicants who fall under the following categories will be encouraged to discuss their admission and course options with the admissions team prior to applying. Each application will be assessed on merit, and the applicant’s capacity to successfully complete the course will be carefully considered in this assessment. The categories include recognition as an Indigenous Australian, applicants whose school or home location is in rural or isolated areas, applicants with non-English-speaking background, applicants with difficult living circumstances that have affected their preparation for post-secondary study, applicants with disadvantaged financial background, and applicants with a disability or medical condition affecting their education.

(see policy  –  Higher Education International Student Admission ).

If you have completed prior tertiary studies, you may be eligible for some credit exemptions. For further information, please refer to our   Awarding of Credit Policy.

Course Learning Outcome and Career Opportunities

Learning outcomes.

On successful completion of this course, you will be able to:

• Demonstrate an understanding of the fundamental principles of essential Hospitality and Tourism business functions,
• Systematically review and critically evaluate research from a variety of sources to make informed judgements on options for innovatively solving a range of problems that arise in business contexts in Tourism and Hospitality.
• Exhibit professional judgment in the selection and use of common business tools to support decision-making and project management in the context of Tourism and Hospitality organisations.
• Critically review and adapt business theories in analysing contemporary business problems in a variety of domestic and international contexts whilst appreciating the value of intercultural settings.
• Evaluate priorities and articulate key issues in complex business problems.
• Develop an appreciation for the legal framework in which organisations and communities operate.
• Communicate a range of business arguments by evaluating and implementing alternative communication strategies as appropriate to the audience.
• Work collaboratively in diverse groups and transmit knowledge, skills and ideas to others in written and oral form.
• Build on and continuously develop the ability to be critical and reflective learners, cognisant of new technologies.
• Analyse situations and issues from multicultural, social and local perspectives to meet the needs of guests and employees and the local hosts and community.
• Demonstrate an understanding of the ecologically fragile, sensitive, diverse and valuable environments which serve as the settings for much of Tourism and Hospitality
• Demonstrate knowledge of and commitment to the principles of sustainability and ethics in Tourism and Hospitality organisations.

Career Opportunities

On successful completion of the course, the type of occupations that you may seek include :

• Café or Restaurant Manager
• Accommodation and Hospitality Manager
• Conference and Event Organiser
• Customer Service Manager
• Transport Company Manager
• Front Office Manager
• Facilities Manager
• Tourism Manager
• Tourism Product Development Manager
• Tour Operator
• Travel Agent

View all dates  here .

Fee - Local Student

Tuition Fee: $1,950 per unit x 24 units Administration Fee: $200 Materials Fee: N/A

FEE-HELP  is a loan scheme available to eligible full fee paying higher education students, which assists with the payment of part or all of their student contribution.

Update: Great News, the Australian government has temporarily suspended the 25% loan fee up until 30 June 2021.

Please click  here  to view more information.

Fee - International Student

Tuition Fee: $2,250 per unit x 24 units Administration Fee: $200 Materials Fee: N/A

View fee list  here .

How to Apply

How to apply, search by area of study, helpful links.

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Postgraduate diploma in tourism and hospitality management.

Learn New Approaches to Serving Guests and Clients

Make Your Guests Feel at Home

Establish a foundation of basic management skills that support all other occupational skills. Then broaden your portfolio or learn to market your potential through a specialized selection of electives, including branding, market research, internal and customer-facing communication, and effective management. Apply yourself through an internship with an American business and confirm your capability to bring success both inside a company and outside with customers, clients, and tourists.

Est. Tuition $18,200

Learning Format In-Class

Duration 34 weeks *

Total Units 47 Units

What You'll Learn

• Tried-and-true methods for basic, multi-functional management applications
• Various types of tourism and hospitality careers, integrated leadership skills, and related topics
• How to present your portfolio or yourself successfully and persuasively to potential clients or employers

Requirements

• Students who hold Bachelor's degrees in Tourism or Hospitality and wish to concentrate or expand their knowledge in the field
• Students who are enrolled in a Master's in Tourism or Hospitality at their home institution
• Professionals who have several years of work experience
• A Bachelor's degree in Tourism or Hospitality (or equivalent)
• International applicants are required to demonstrate English language fluency and must attain minimum scores of TOEFL PBT 550, iBT 80, IELTS 6.5, Duolingo English Test 100; or the equivalent

Before You Apply

• Agency/embassy/partner university information (only required if you have one)
• Copy of your passport photo page
• Statement of Financial Support Form (only if your program requires an F-1 (student) visa)
• Financial statement from the Bank, in English (only if your program requires an F-1 (student) visa)

Required Courses

Course formats.

Take a seat in our Virtual Classroom to discover more about learning formats.

Dates and Fees

Start dates by season.

• Mar 27 - Dec 13
• Jun 24 - Mar 21, 2025
• Sep 23 - Jun 13, 2025

Get the facts about the Postgraduate Diploma in Tourism and Hospitality Management Learn New Approaches to Serving Guests and Clients.

Is this program right for you? Get the facts.

Program Brochure

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Master of Tourism, Hotel and Event Management

Prepare yourself for a successful managerial career in tourism, hospitality or events where your business acumen and professional abilities result in exceptional experiences.

Tourism contributes billions of dollars to the Queensland economy and employs thousands of people. This active local tourism environment makes the programs at the UQ Business School the ideal forum to learn about this vibrant industry, with the skills you gain applicable in Australia or anywhere in the world.

You'll benefit from UQ's extensive network of industry leaders, many of whom deliver guest lectures and share their perspectives and knowledge, and you'll have the opportunity to establish contacts for the future.

Your study also offers a range of invaluable Work Integrated Learning (WIL) opportunities designed to help you bridge the gap between theory and practice and gain industry experience with tourism and event site visits, the investigation of case studies, and problem-based learning activities.

You'll graduate with an internationally recognised qualification and be ready for success in any number of careers related to tourism, hotel and event management.

The 32-unit Master of Tourism, Hotel and Event Management program includes the core foundational courses of tourism, hotel, and event management. It is for students who have a bachelor's degree in any field and can meet minimum GPA requirements.

Program highlights

• Study at one of the world's top business schools and the only Australian university to offer programs accredited by the United Nations World Tourism Organisation that promotes responsible, sustainable and universally accessible tourism.
• Advance your expertise through a range of high-level courses so you can specialise in a new field, further your existing knowledge, or explore fresh areas of interest.
• Work closely with lecturers and tutors currently involved in the industry and gain real-world, hands-on experience behind the scenes at attractions, destinations and events.

27 in the world for hospitality and leisure management

QS World University Rankings 2024

1 in Queensland for business and management studies

Fields of study

Tailor your studies to suit your goals. This program offers these options:

Event Management

Hotel management, travel and tourism management.

See all fields of study

How you'll learn

Your learning experiences are designed to best suit the learning outcomes of the courses you choose.

• Work placements
• Research experience

Placements and work experience

RBUS7999 is a Work Integrated Learning (WIL) course that provides you with the opportunity to apply theoretical and conceptual knowledge to the workplace via a professional placement. The course is particularly focused on enabling you to develop employability skills, gain workplace knowledge, understand the attitudes of working professionals, grow a professional network, and engage with real world business issues.

What you'll study

At UQ, degrees are called 'programs' and subjects are called 'courses'. Here's a sample of the courses you could study in this program:

• Tourism, Hospitality & Event Industries
• Visitor Management
• Industry Research and Consultancy
• Managing Resources in Tourism, Hospitality & Events

See courses and program structure

Career possibilities

Postgraduate study can take you anywhere. Depending on which field you choose, here are some of the careers you could be on your way to:

• Resort front office duty manager
• Corporate travel team lead
• Venue manager
• Sponsorship manager
• Functions manager
• Community and sustainability manager
• Tour operator
• Staging manager
• Events producer
• Business development executive

Next steps after graduation

Graduates of Master of Tourism, Hotel and Event Management program can go on to work with the following employers:

• Brisbane Festival
• Sheraton Shenzhen
• Atlantis Resorts
• The Star Entertainment Group

Professional memberships

When you graduate, you may be eligible for memberships with the following professional organisations. Contact the organisation to find out how to become a member.

• Australian Hotels Association
• Australian and New Zealand Association of Leisure Studies
• Australian Tourism Export Council
• The Association for Tourism and Leisure Education
• The Council for Australasian Tourism and Hospitality Education
• International Council on Hotel, Restaurant and Institutional Education
• International Festivals and Events Association
• Meetings and Events Australia
• Meetings Professionals International
• Pacific Asia Travel Association
• Queensland Tourism Industry Council
• Restaurant and Catering Queensland
• Tourism and Transport Forum Australia
• United Nations World Tourism Organization

A key highlight is the strong connection the program has to industry. I have gained an extensive understanding of both the theoretical and practical skills required to excel in my career in the tourism sector and practice sustainable tourism.

I was interested in the many opportunities to gain industry and research experience, which gave me genuine insight into the tourism research community. I'm confident my time at UQ has enhanced my career prospects and will continue to benefit me long after graduation.

Sustainability and niche tourism has always appealed to me, so when an opportunity to pursue this at UQ, I jumped. 2 years later, I’m living my best life in Australia, getting closer to my dream career and of course, exploring the Great Barrier Reef little by little every chance I have.

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Entry requirements

It's possible to complete this degree in 2 years or 1.5 years depending on your qualifications and experience.

You can apply for any duration as long as you meet the entry requirements. You may also be eligible to apply for credit or exemptions to shorten your degree further. You'll graduate with the same qualification no matter how long you take to complete the degree.

2-year degree (32 units of study)

To be eligible to complete the degree in 2 years full-time (or part-time equivalent) full-time (only available as full-time study) , you'll need:

• a bachelor's degree (or equivalent) in any discipline, or
• a Graduate Certificate in Tourism, Hotel and Event Management from UQ (or equivalent).

You must have a grade point average (GPA) of 4.5 on a 7-point scale in your previous qualification.

1.5-year degree (24 units of study)

If you have relevant prior learning or experience, you can reduce the number of courses you need to complete and graduate in less time.

To be eligible to complete the degree in 1.5 years full-time (or part-time equivalent) full-time (only available as full-time study) , you'll need:

• a bachelor's degree (or equivalent) in a relevant discipline (see below)

Relevant disciplines for previous qualifications

Relevant disciplines include event management, hospitality management, hotel management, and tourism management.

GPA equivalent

Select where you studied and your qualification to see the GPA equivalent you need to be considered for this program.

Use the GPA equivalent as a guide. When you apply, we’ll calculate your GPA using the UQ grading scale. Any failing grades will be included. Entry requirements are subject to change.

Equivalent subjects

Related programs.

Depending on your previous qualifications and current goals, you might want to consider one of these related programs:

• Graduate Certificate in Tourism, Hotel and Event Management

English language requirements

IELTS overall 6.5; reading 6; writing 6; speaking 6; listening 6. For other English Language Proficiency Tests and Scores approved for UQ

TOEFL iBT (including Paper Edition) - Overall 87, listening 19, reading 19, writing 21 and speaking 19.

PTE Academic - Overall Score of 64 and 60 in all sub bands.

BE - A minimum overall grade of 4 plus a minimum grade of C in all macro skills.

CES - Overall 176 and 169 in all sub bands.

OET is not accepted.

There are other ways to meet the English language requirements. For some programs, additional conditions apply.

Learn how to meet the English language requirements

Student visas

International students who are accepted into full-time study in the Master of Tourism, Hotel and Event Management are eligible to apply for an Australian student visa (subclass 500).

There are a number of requirements you must satisfy before a visa is granted, including the Genuine Student (GS) requirement.

Learn more about student visas

Additional application information

The following supporting documentation is required for all applications. Please ensure that you have included ALL required documentation when you submit your application. Official transcripts of previous studies. Evidence of residency status. Permanent residents will be required to sit an IELTS test if their prior studies were taught in an institution where English was not the language of instruction.

The following supporting documentation is required for all applications. Please ensure that you have included ALL required documentation when you submit your application. Official transcripts of previous studies. Evidence of residency status.

This field prepares you to work in an exciting industry focusing on the various aspects of planning business, cultural or sporting events. The courses you'll study will allow you to develop advanced knowledge and skills in event design, strategy, project management and marketing, and open up local and international career opportunities in this growing industry.

You'll learn how to critically evaluate the key areas of hospitality management, and also gain advanced knowledge of food and beverage operations, service quality and strategies, and overall hotel operations, as well as the application of these areas in the global hospitality industry.

Your study covers the latest emerging markets and trends, distribution and marketing, tourism transport and the development of new destinations, enabling success in a wide range of travel and tourism industry sectors.

Fees and Scholarships

Indicative annual fee.

Approximate yearly cost of tuition (16 units). Your fees will vary according to your study load. Fees are reviewed each year and may increase.

Learn more about postgraduate fees

Approximate yearly cost of full-time tuition (16 units). Your fees will vary according to your study load. Fees are reviewed each year and may increase.

AUD $48,160

Government assistance, financial aid.

As an international student, you might be eligible for financial aid – either from your home country, or from the Australian Government.

Learn more about financial aid

Domestic students who are accepted into the Master of Tourism, Hotel and Event Management pay tuition fees.

FEE-HELP is an Australian Government loan scheme to assist eligible students with the cost of their tuition fees.

Learn more about FEE-HELP

Centrelink support

The Australian Government offers a number of income-support payments to eligible Australian university students.

Learn about Centrelink payments for students

Scholarships

You may be eligible for more than 100 scholarships, including:

Applying online

All international applications should be submitted to UQ. If you prefer, you can use an  approved UQ agent in your country .

The program code for the Master of Tourism, Hotel and Event Management is  5585 .

This program is available in multiple durations. You can apply for any duration as long as you meet the entry requirements.

When you apply, select your preferred duration. If you don't meet the requirements for your first preference, we'll automatically consider you for entry into a longer duration.

Find out more about applying for postgraduate coursework study

All domestic applications should be submitted to UQ.

The program code for the Master of Tourism, Hotel and Event Management is 5585 .

When you apply, select your preferred duration. You can also ask us to consider you for a longer duration if you don't meet the entry requirements for your first preference.

Important dates

The closing date for this program is:

• To commence study in semester 2 - May 31 of the year of commencement.
• To commence study in semester 1 - November 30 of the previous year.

To learn more about UQ dates, including semester start dates, view the Academic Calendar .

• To commence study in Semester 1 - January 31 of the year of commencement.
• To commence study in Semester 2 - June 30 of the year of commencement.

Aboriginal and Torres Strait Islander applicants

For support with applying – or if you have any questions about university life – get in touch with our Aboriginal and Torres Strait Islander Studies Unit.

Contact the ATSIS Unit

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STUDY WITH US, WORK WITH US.

Download a brochure, study with us. work with us., about the hotel school.

The Hotel School is the only hotel school in Australia formed through a unique partnership between a public university and a global hotel investment group.

Through our ongoing partnerships with Southern Cross University and Mulpha Australia, we offer our students a truly unique university experience.

Campus Locations arrow_right_alt

Our city campuses are located in the CBD of Brisbane, Melbourne and Sydney to combine industry and academics. Our Hayman Island campus offers a unique experience to live, study and work on a remote island.

Over 10000 Industry Experience Opportunities Per Year arrow_right_alt

The Hotel School provides students with potential to undertake internships and employment opportunities in some of the world's most prestigious hotels.

Experience Hands-on Work Opportunities arrow_right_alt

Our courses involve extended periods of work in leading hotels. The Hotel School also offers Work Integrated Learning opportunities to grow your skillset and experience.

Over 30 Years of Academic Excellence arrow_right_alt

Our unique position backed by both a university and hospitality group places our students to become the tourism and hospitality industry leaders of tomorrow.

Study Abroad, Intern Overseas arrow_right_alt

Spread your wings, learn about different cultures and destinations while growing your knowledge and experience as a dedicated tourism and hospitality worker.

Graduate Programs with Mulpha Properties arrow_right_alt

Partnering with Southern Cross University, Mulpha Australia backs The Hotel School in part to attract young and highly trained talent to its hotel and resort establishments.

DIPLOMA COURSE

Diploma of Hotel Management

Undertaking a Diploma is your chance to engage in a study pathway without committing yourself to a full three-year degree. Whether you are a school leaver, already working in the hotel industry or looking to make a career change, this course will develop your skills and enhance your career prospects in a dynamic, global industry.

Delivered at The Hotel School, a unique partnership between Mulpha Australia and Southern Cross University. This course covers theory and practices within the industry, finance, management and communication as well as food, beverage and accommodation operations.

ASSOCIATE DEGREE COURSE

Associate Degree of International Hotel and Tourism Management

The Associate Degree uniquely connects students with paid internships through Mulpha 5-star properties with a course that combines a rigorous academic curriculum with a unique integrated learning experience. Students are exposed to practical knowledge in both front and back of house through units of study in food and beverage operations, accommodations operations, and finance. Students will have access to 880 hours of paid internships and be eligible for entry into the three-year Bachelor of Business in Hotel Management at The Hotel School with a two-year credit. Flexibility allows for coursework to be completed across any of our campuses.

UNDERGRADUATE COURSE

Bachelor of Business in Hotel Management

The three-year Bachelor of Business in Hotel Management focuses on hotel operational skills, management practices in hospitality industries and the skills needed for employment in a competitive, changing, global business environment. This Southern Cross University degree combines academic rigour with contemporary hotel practice.

An important feature of the degree is an embedded six-month internship program that provides industry-relevant experience and networking opportunities.

Choose a major in either events, tourism or hospitality. This major appears on your testamur, e.g. Bachelor of Business in Hotel Management (Events). Alternatively, you can choose from a range of elective units to tailor your studies, gaining knowledge in the areas that really interest you and that suit your current work-life journey.

POSTGRADUATE COURSE

Master of Business in Global Hotel Leadership

Developed in collaboration with AccorHotels, InterContinental Hotels Group and TFE Hotels Group, the Master of Business in Global Hotel Leadership is designed for future leaders in the Hotel, Tourism and Leisure industry with a desire to accelerate their career path. Providing unique emphasis on strategic business leadership, the course provides an option to put theory to practice through a paid internship.

Graduate Diploma of Business in Global Hotel Leadership

The Graduate Diploma in Global Hotel Leadership will provide higher business and hospitality management skills that can be used in a variety of global commercial settings.

The next step in your Masters journey, the Graduate Diploma in Global Hotel Leadership, a Southern Cross University degree delivered at The Hotel School, will hone your skills in developing and implementing tourism and hospitality strategy to ensure business goals are reached at a global level.

Graduate Certificate of Business in Global Hotel Leadership

This course provides the foundation in the Master of Business in Global Hotel Leadership. You will build upon your current business and hospitality experience and learn to work at a higher level of management on a global scale.

If you are looking to advance your career, the Graduate Certificate in Global Hotel Leadership, a Southern Cross University degree delivered at The Hotel School, is an ideal way to boost your knowledge without committing to the full Master's degree.

Short Courses

Our one unit short courses are a great way to upskill fast for professional development. Can be completed online during any session and are suited to working adults or those with a bachelor degree. Learn about the future of global hotels, leadership, management and sustainability, talent acquisition and retention, and marketing trends to the contemporary customer. Completed units can be used towards any post graduate qualification at The Hotel School.

Courses currently available:

• The Global Hotel Landscape
• The Global Hotel Leader
• Hotel Property and Operations
• Talent and Culture

Speak to one of our friendly course advisors who can help match you to your career aspirations

Testimonials

I loved the course structure and the size of the campus/student body as it reduced the amount of anxiety I had about starting uni and made it easier to make friends.

The atmosphere at The Hotel School in Australia was always professional and friendly, and many fellow students have become friends who I am still in contact with.

The skills and exposure learnt from a variety of subjects have helped immensely with the physical experiences and day-today operations I have come into contact with.

The Hotel School gave me the insights, skills and knowledge I needed to succeed in the industry. I started my almost 10-year tenure with the Four Seasons Hotel Group which took me from Sydney, Australia to Austin, Texas and finally to the new flagship property in Toronto, Canada.

My experience at The Hotel School has changed my life. During my tenure, I learned both theoretical and practical skills that I have continued to use during my roles in hospitality. The Hotel School has a strong network within the industry, which assisted me to enter the workforce and begin my career in hotels.

I chose this course because of its focus on the industry and its association with Mulpha means we have a great access to a range of hotels. I have been impressed with the range of subjects available and my career opportunities after graduating.

Mulpha Properties

2024-2025 Academic Year

Note: All courses listed below have a professional studies classification only, unless cross-listed with an arts and science discipline.

THMT 1101 Introduction to Tourism and Hospitality 0.5 unit The elements of tourism and hospitality; facility and accommodation, food and beverage, transportation, and the economic, political, environmental and social/cultural impact of tourism are introduced. Travel motivations and the history of travel will be explored as well as the future trends. The course stresses critical thinking techniques and career research.

THMT 1116 Introduction to Food Service Management 0.5 unit An introduction to the importance of food and food preparation to the management of tourism operations. Concepts of culinary practice and service are demonstrated in class and practiced in labs. Topics include management of food safety and security, Hazard Analysis Critical Control Points (HACCP), global food issues, food preparation, and current standards and food industry trends. Laboratory required

THMT 1188 Co-op Term I 1.0 unit Prerequisite(s): admission to the Bachelor of Tourism and Hospitality Management Co-op route is required. Completion of professional development program delivered by the Co-op Office. Completion of THMT 1101 and completion of course units prescribed by the Department of Tourism and Hospitality Management course sequence. A 13-24 week term of full-time paid career related experience in an organizational setting: corporate, non-profit or government. Students will work with industry professionals who provide feedback to the university on the student’s performance and development. The student will be required to set learning objectives, submit a work term project/report and participate in a return-to-campus/debriefing session. Evaluation for the successful completion of the co-op term is based on learning objectives, a work site visit, an employer evaluation and a satisfactory work term project/report. Note: This course may only be counted for credit toward the 23.0 unit Bachelor of Tourism and Hospitality Management Co-op degree.

THMT 1201 Health and Safety Regulations in Tourism Management 0.5 unit An introduction to regulations for health and safety in tourism environments. Emphasis is on food safety, handling hazardous products, and providing emergency care before medical assistance arrives. Upon successful completion of this course, students will obtain certifications in management level food safety, Workplace Hazardous Management Information Systems (WHMIS), and First Aid.

THMT 2201 Alternate Forms of Tourism 0.5 unit Prerequisite(s): THMT 1101 or equivalent or permission of the instructor An examination of various forms of tourism which are growing in importance and popularity including adventure tourism, ecotourism, nature-based, aboriginal, cultural, historical, marine, gambling, spiritual and seasonal tourism.

THMT 2202/BUSI 2202 Communication & Self-Management Skills 0.5 unit A study of communications management in organizations, including effective use of written, oral and electronic communications, and the principles of self-management: self-awareness, emotional intelligence, cultural intelligence, time and stress management, personal effectiveness, and resilience. Skills will be developed through individual and group in-class activities and online assignments.

THMT 2205 Human Geography for Tourism and Business 0.5 unit An introduction to human geography with emphasis on destinations and issues of globalization, cultural diversity, poverty, racism, religious differences, environmental degradation, overpopulation and urban development. Provides critical interpretation of human inhabitation and “people” and “place”, allows students to inspect their own place in the world.

THMT 2216 Planning and Management of Food Service Operations 0.5 unit Prerequisite(s): THMT 1201, and either THMT 1116 or NUTR 1103 A focus on operational skills necessary in the food service industry, including production, inventory control and sanitation. Marketing techniques, facility design, and cost control skills will be utilized both in classroom and restaurant lab applications. Management skills, including service quality, managing people and making operational decisions, will be developed. Laboratory required

THMT 2221 Hotel Management 0.5 unit Prerequisite(s): THMT 1101 An introduction to the complexities of hotel management. The history of hotel management will be explored as a context for modern management trends. The hotel system, including lodging operations, marketing, food service, and financial operations, will be studied to understand the scope of responsibility held by general managers.

THMT 2225/BUSI 2225 Design Management in Business and Tourism 0.5 unit Prerequisite(s): THMT 1101, BUSI 1112 or permission of the instructor An examination of the role design can play as a key component of management strategy in business enterprises generally and the sectors of the tourism industry. Students will apply the design process and have opportunities to develop creative problem-solving skills through projects in communications, the built environment, and the design of products and services.

THMT 2244 Sustainable Tourism Management 0.5 unit Prerequisite(s): THMT 1101 An introduction to various ways that tourism impacts ecologies and communities throughout the world. The primary focus is on policies, designs, and strategies to mitigate the negative impacts and help tourism to become a sustainable and positive aspect of community development. Environmental, economic, cultural and social aspects of tourism will be considered.

THMT 2288 Co-op Term II 1.0 unit Prerequisite(s): completion of THMT 1188 and 2202 and courses prescribed by the Department of Tourism and Hospitality Management course sequence A 13-24 week term of full-time paid career related experience in an organizational setting: corporate, non-profit or government. Students will work with industry professionals who provide feedback to the university on the student’s performance and development. The student will be required to set learning objectives, submit a work term report and participate in a return-to-campus/debriefing session. Evaluation for the successful completion of the co-op term is based on learning objectives, a work site visit, an employer evaluation and a satisfactory work term report. Note: This course may only be counted for credit toward the 23.0 unit Bachelor of Tourism and Hospitality Management Co-op degree.

THMT 2299 Work Experience Term I 455 hours Prerequisite(s): admission to the Diploma in Tourism and Hospitality Management Program or admission to the Work Experience Route in the Bachelor of Tourism and Hospitality Management Completion of 455 hours of work experience (paid or unpaid) in the industry. Under the direction of a faculty supervisor students develop, undertake and complete a project in the context of the work experience and submit a final written report.

THMT 2301 Tour Operations and Management 0.5 unit Prerequisite(s): THMT 1101 Focuses on the industry of tour operators, domestic and international, including the organization and the roles of tour charters, receptive operators, and wholesaler and retail distributors. The tour industry will be examined including transportation, marketing, pricing, regulations and current issues and trends impacting the industry.

THMT 2307/BUSI 2307 Introduction to Mi’kmaw/Indigenous Tourism 0.5 unit Emphasis on Mi’kmaw culture and history. Students apply a Two-Eyed Seeing (Etuaptmumk) approach to support growth and awareness of Indigenous Tourism products, services and experiences. Students engage with Mi’kmaw Elders, Indigenous tourism operators, community leaders and/or knowledge holders to discuss issues in the Indigenous Tourism Sector.

THMT 2430/BUSI 2430 Social Media for Business and Tourism 0.5 unit Prerequisite(s): BUSI 2230 Understanding the importance of social media in business and tourism and exploring key concepts used to help grow business and brands through online social media presence. Exploring popular social media platforms, content planning, creation and management and understanding search engine optimization and placement.

THMT 3221 Hospitality Management Accounting 0.5 unit Prerequisite(s): BUSI 2321 and THMT 1101 An application of the concepts and principles learned in BUSI 2321 with special emphasis on providing managers with information for effective decision making. Planning and control of hospitality operations through an analysis of cost behaviour is also examined. Note: Students who have received credit for BUSI 3320 may not take this course for credit. Students in the Bachelor of Business Administration program, Certificate, Diploma or degree may not take this course for credit.

THMT 3305 International Travel and Tourism 0.5 unit Prerequisite(s): THMT 2205 and BUSI 2230 or permission of the instructor Focuses on international destinations, travel patterns, and tourism stakeholders. Covers contemporary tourists’ travel and purchase behaviour and external influences on travel choices and their application to travel trends.

THMT 3311/BUSI 3311 Small Business Management 0.5 unit Prerequisite(s): BUSI 2321 An introduction to the start-up and management of small and medium business. Topics include planning, organizational structure, accessing capital, managing growth, building management teams, succession planning, bankruptcy and family business.

THMT 3316 Food Service Management 0.5 unit Prerequisite(s): THMT 2216, BUSI 2321 and 2255 or CMPS/INTE 2245 or permission of the instructor An in-depth study of restaurant and food service management techniques, institutional food service, operational control theory and methods, computerization, staffing, training and labour issues. Laboratory, field work, case analysis and computer simulation will extend the food production and controls covered in THMT 2216. Laboratory required

THMT 3317 Beverage Management 0.5 unit Prerequisite(s): THMT 2216 or permission of the instructor An intensive study of beverage selection and management. Focus is on current trends in alcoholic and non-alcoholic beverages. Topics covered include marketing of beverages, cost controls, legal aspects of responsible beverage service, inventory control, purchasing, analysis of best practices, menu development, as well as appreciation and comparison of beverages.

THMT 3323 Event and Meeting Management 0.5 unit Prerequisite(s): THMT 1101 or permission of the instructor An examination of the role and impact of events, festivals, conventions and meetings on the tourism and hospitality industry. The scope and processes of event and meeting management will be considered. Students will be required to participate in planning and managing an event, convention or meeting.

THMT 3362 Finance – Tourism Services 0.5 unit Prerequisite(s): BUSI 2321 An introduction to the essential topics in finance relating to the tourism and hospitality industry. Financial forecasting, cash budgeting, financial and operating leverage, working capital management, capital budgeting, and leasing are among the topics covered. Lectures and problems, examples and cases from tourism and hospitality industry. Note: Students who have received credit for either BUSI 3360, 3361 or 3362 may not take this course for credit. Students in the Bachelor of Business Administration program, Certificate, Diploma or degree may not take this course for credit.

THMT 3380 Tourism and Hospitality Study Tour 0.5 unit Prerequisite(s): permission of the department. Normally, completion of 2.0 units of university credit is required Students will learn about the concept of voluntourism from a theoretical and practical standpoint. Students will volunteer locally and become voluntourists travelling to a tourist destination. Students will emerge from the course with significant volunteer experience. Students are normally responsible for the costs of the tour in addition to tuition.

THMT 3388 Co-op Term III 1.0 unit Prerequisite(s): completion of THMT 2288 and courses prescribed by the Department of Tourism and Hospitality Management course sequence. A 13-24 week term of full-time paid career related experience in an organizational setting: corporate, non-profit or government. Students will work with industry professionals who provide feedback to the university on the student’s performance and development. The student will be required to set learning objectives, submit a work term project/report and participate in a return-to-campus/debriefing session. Evaluation for the successful completion of the co-op term is based on learning objectives, a work site visit, an employer evaluation and a satisfactory work term project/report. Note: This course may only be counted for credit toward the 23.0 unit Bachelor of Tourism and Hospitality Management Co-op degree.

THMT 3399 Work Experience Term II 455 hours Prerequisite(s): admission to the Work Experience Route in the Bachelor of Tourism and Hospitality Management and completion of THMT 2299. Completion of 455 hours of work experience (paid or unpaid) in the industry. Under the direction of a faculty supervisor students develop, undertake and complete a project in the context of the work experience and submit a final written report.

THMT 3401 Managing in the Service Environment 0.5 unit Prerequisite(s): THMT 1101 and BUSI 2230 A focus on the application of service concepts. Guest services, building service loyalty, service quality, managing supply and demand, and customer relations techniques will be covered. The impacts of the globalization of services, intense competition and technological innovation will also be discussed.

THMT 3402/BUSI 3402 Destination Marketing Management 0.5 unit Prerequisite(s): BUSI 2230 Examines key principles and concepts of destination marketing and management, building attractiveness and sustainability. Building upon marketing concepts. approaches and issues associated with the management and marketing of destinations and tourism experiences. Topics include destination branding, strategies and segmentation, pricing, and distribution within regional, national, and international context.

THMT 4407 Destination Planning and Development 0.5 unit Prerequisite(s): BUSI 2230 and THMT 1101 An analysis of the planning process involved in developing tourist destination regions and the adjustment process involved in integrating tourism into a developing economy. Emphasis is on policy and product development, regeneration, and enhancement of facilities and services to meet the needs of the tourists as well as the community. Note: Students who have received credit for THMT 4405 or THMT 4406 may not take this course for credit.

THMT 4410/BUSI 4410 Small Business Consultancy 0.5 unit Prerequisite(s): 10.0 units of BUSI or THMT An introduction to small business consulting through research, projects and presentations.

THMT 4411 Current Issues in Food, Beverage and Catering Management 0.5 unit Prerequisite(s): THMT 2216 An advanced course that explores relationships between theory and practice in food, beverage and catering operations. Topics may include: management issues in ethnic and cultural food practice, environmental considerations for sustainability of food, human resource administration, trends in technology and service management, management of food in institutions, and ethical issues.

THMT 4421 Accommodation and Leisure Operations 0.5 unit Prerequisite(s): restricted to students who have completed 15.0 units in the tourism and hospitality management or the business administration degree programs or permission of the instructor An integration and application of knowledge from earlier years into the planning, implementation, operation and maintenance of accommodation and leisure facilities, including hotels, motels, resorts, conference centres, theme parks and other attractions. Case studies and speakers from the tourism industry will be included.

THMT 4430/BUSI 4430 Research for Business and Tourism 0.5 unit Prerequisite(s): BUSI 2230 and MATH 2208 or MATH 2500 or permission of the instructor An introduction to the basic principles of the marketing research process with emphasis on methods used to gather, analyze, and evaluate qualitative and quantitative data to reduce risks involved in business decision-making. Note: Students who have received credit for THMT 3312 or PBRL 3016 may not take this course for credit.

THMT 4442 Special Topics in Tourism and Hospitality Management 0.5 unit Prerequisite(s): restricted to students who have completed 15.0 units in the tourism and hospitality management or the business administration degree programs or permission of the instructor An in-depth study of management and operational issues that are of specific importance to the student’s chosen field, largely through independent research. Topics could include research methods, current literature review, computer applications, technological advances, etc. The specific topics will vary from year to year, depending on current developments within the industry. Seminar/workshop hours, plus independent research.

THMT 4444 Sustainable Tourism: A Global Perspective 0.5 unit Prerequisite: Restricted to students who have completed 15.0 units in the tourism and hospitality management or the business administration degree programs or permission of the instructor. An advanced study of the evolving field of sustainable tourism. Students will learn to recognize and understand how sustainable tourism issues unfold globally and geographically, including socioeconomic conditions in lesser developed countries and other international settings. Students will learn to identify and recommend potential sustainable solutions.

THMT 4446/BUSI 4446 New Venture Creation for Business and Tourism 0.5 unit Prerequisite(s): BUSI 1112 or THMT 1101 and BUSI/THMT 3311 or permission of the instructor A focus on the practical application of a business plan. Students will write a condensed business plan in the first two weeks of class then spend the remainder of the term operating the business.

THMT 4490 Directed Study or Research 0.5 unit THMT 4491 Directed Study or Research 0.5 unit Prerequisite(s): permission of the department. Normally, completion of 15.0 units of university credit and enrolment in the Bachelor of Tourism and Hospitality Management degree program is required An alternative to traditional coursework in which students plan their own syllabus, in consultation with the supervising professor. Students should choose their topic and apply for departmental permission before the term in which they want to take this course.

THMT 4499 Honours Thesis 1.0 unit Prerequisite(s): open to students who have completed 15.0 units of the Honours Bachelor of Tourism and Hospitality Management degree program Honours students in tourism and hospitality management are required, in their final year, to undertake a research project in consultation with the department and to present a research paper at the conclusion of this project.

Academic Note: This web-based calendar information is applicable for the 2024-2025 academic year which runs from September 1, 2024 to August 31, 2025.

For information on previous years, please consult the University Academic Calendars web page .

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BACHELOR OF SCIENCE HOSPITALITY AND TOURISM MANAGEMENT ( HOSPITALITY)

Entry Requirements

• Candidates must satisfy the minimum entry requirements of Kenyatta University.
• Candidates must have C+ (C Plus) at KCSE or equivalent in any three (3) of the following subjects: Biology/ Biological Sciences; Chemistry/ Physical Sciences/ Physics/ Mathematics ; Home Science; English/ Kiswahili/ Foreign Language; Geography/ History/ Business Studies/ Commerce/ Economics/ Agriculture 
• Diploma holders with a minimum of a credit pass in a related area from a recognized institution with a C (Plain) at KCSE or equivalent. 
•  Mean grade of C- (Minus) at KCSE and progressed from certificate to Diploma from recognized/accredited institutions.

Credit Waivers

Credit waivers may be granted to Diploma holders from a recognized institution who shall have passed the courses for which credit is requested with a minimum grade B or equivalent.

A candidate will be given a credit wavier up to a maximum of fourteen (14) units as approved by the university. Those with a four (4) year Diploma or a Higher National Diploma will be waived up to a maximum of twenty four (24) units.

Duration of Study The programme will take a maximum of four (4) years

Mode of Study The programme is available under the following mode(s) of study in Nairobi and Mombasa Campuses and is offered on a full time basis. Programme Structure

UNIVERSITY COMMON UNITS (UCU’s) Students are required to take a total of three (3) University Common Units

UCU 100: Communication Skills UCU 103: Critical Thinking UCU 106: Ethics, Citizenship and Diversity

LEVEL 100 SCHOOL COMMON CORE UNITS HTM 100: Introduction to the Hospitality Industry HTM 104: Principles of Management in Hospitality and Tourism HTM 106: Services Management in Hospitality and Tourism HTM 107: Food Safety and Hygiene (existing) HTM 108: Introduction to Hospitality and Tourism Accounting- HTM 109: Tourism Philosophies and Practices HTM 110: Introduction to Computer Applications in Hospitality and Tourism HTM 111: Introduction to Travel and Tour Operations HTM 112: Introduction to Hospitality and Tourism Marketing HTM 113: Tourism, Leisure, Recreation & Health AFG BO1: German for Beginners I AFF BO1: French for Beginners I

LEVEL 200 SCHOOL COMMON CORE UNITS BBA 200: Organizational Behaviour in Hospitality and Tourism HTM 207: Wine and Beverage Knowledge HTM 208: Introduction to Economics in Hospitality and Tourism HTM 212: Food Production Lab I HTM 213: Food and Menu Knowledge I HTM 214: Food and Beverage Service Lab I HTM 215: Food and Beverage Service Theory I HTM 216: Hospitality and Tourism Events Management AFG BO2: German for beginners II AFF BO2: French for beginners II HTM 217: Hospitality and Tourism Management Accounting AFF BO3: French for Beginners III AFG BO3: German for Beginners III HTM 218: Meetings, Incentives, Conventions and Exhibitions (MICE) HTM 219: Legal aspects in Hospitality & Tourism HTM 220: Hospitality and Tourism Facilities Management

LEVEL 300 CORE UNITS (HOSPITALITY OPTION) BBA 301: Human Resource Management I HTM 303: Research Methods BHT 315: Food and Menu Knowledge II BHT 316: Food Production Lab II BHT 317: Food and Beverage Service Theory II BHT 318: Food and Beverage Service Lab II BHT 319: Accommodation Operations (Theory and Practical) BHT 320: Hospitality Consumer Behaviour BHT 321: Front of the House Management BHT 322: Hotel Information Systems (Theory & Practical) BBA 310: Entrepreneurship and small Business Management HTM 315: Field Attachment I (Outside Semester)

LEVEL 400 CORE UNITS (HOSPITALITY OPTION) HTM 402: Statistics HTM 403: Research Project (to be done over 2 semesters) BHT 415: Hospitality Product Marketing BHT 416: Food and Beverage Production Management III (Theory and Practical) BHT 417: Food and Beverage Service Management III (Theory and Practical) BHT 418: Hospitality Financial Management HTM 406: Strategic Management in Hospitality and Tourism BHT 419: Product Development in Hospitality HTM 410: Public Relations and Resource Mobilisation in Hospitality and Tourism BHT 420: Internal Controls in Hospitality Operations (existing) BHT 421: Interior Design and Decoration HTM 419: Field attachment II (Outside Semester)

Useful Links

• Kenya Tourism Board
• Ministry of East African Community, Trade and Tourism
• Kenya Tourism Federation
• Kenyatta University
• Library Website
• E- Comesa Newsletter

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COMMITTEE FOR TOURISM - MOSCOW CITY GOVERNMENT

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Website: https://www.mos.ru/tourism/

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Diploma in Tourism and Hotel Management

Applications are invited from suitably qualified self-sponsored students to enroll in chuka university.

• Tution Fees Only 35,000/=/semester 24,000/=/block
• Duration & Study Mode 6 semesters, Fulltime or Work-based

MINIMUM ENTRY REQUIREMENTS

Mean grade C- in KCSE with C- in Engl/Kisw, OR Certificate in Hospitality, Tourism, Travel and Tour Operations, Hotel Management, Food and Beverage Management with a Credit from institutions recognized by the Senate.

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