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We're here to help you 24 hours a day, 7 days a week. See below for the variety of ways we can support you.
Self service
Manage your account online by registering or logging in or use the Barclays US app at the Apple App Store or Google Play Store to perform the below and more:
- Make payment
- Set up repeat/automatic payments
- Check your balance
- View minimum payment and your due date
- View most recent payments
- Check available credit
- Review Rewards
- Transfer a balance
Download Barclays US App
Or text the word MOBILE to 60956
- Report Lost or Stolen Card/Fraud
- Change your PIN
- Check credit card transactions
- Dispute a charge
- Order a replacement card
- Add Authorized User
- Enroll in Paperless Statements
We want to hear from you. Please find the number below that best matches your need and give us a call.
General Inquiries
877-523-0478
866-823-8178
Credit Card Activation
877-408-8866
International (Call Us Collect)
302-255-8888
Accessibility Coordinator
800-309-6191
ADA/Accessibility Services
Please contact us using relay services (dial 711)
Servicing Phone Numbers by Product
- AAdvantage Aviator Mastercard 866-928-3075
- AARP Credit Cards from Barclays 866-564-3674
- Athleta Rewards Mastercard 866-419-1018
- Banana Republic Rewards Mastercard 866-582-0286
- Barnes & Noble Mastercard 866-896-5547
- Breeze Easy Visa Credit Card 866-328-1507
- Carnival Mastercard 866-255-1304
- Emirates Skywards World Elite Mastercard 866-951-9529
- FRONTIER Airlines Mastercard 866-839-2435
- Gap Good Rewards Mastercard 866-584-3923
- Hawaiian Airlines Mastercard 866-250-2878
- Holland America Line Visa Card 866-922-7673
- JetBlue Card 866-928-3104
- Luxury Card 844-724-2600
- Miles & More Mastercard (Lufthansa) 866-483-8458
- Navyist Rewards Mastercard 866-386-8679
- Priceline Rewards Visa 866-951-1440
- Princess Cruises Visa 866-872-6248
- RCI Rewards Mastercard 866-951-1433
- Upromise Mastercard 866-383-8192
- Wyndham Rewards 866-428-2424
- Xbox Mastercard 866-675-6409
Have a quick question?
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Cardmember communications
Our cardmembers can send secure messages to protect their account information. To send us a secure message, simply log in to your account and select contact us. To view your messages, log in to your account and select the new messages link.
Complaint policy
You can register a complaint with us using the contact information below:
By U.S. Mail: Card Services P.O. Box 8801 Wilmington, DE 19899-8801
By Phone: 866-225-9725
View the full policy
General Correspondence
Card Services
P.O. Box 8801
Wilmington, DE 19899-8801
Credit Card Billing Disputes
P.O. Box 8802
Wilmington, DE 19899-8802
Credit Bureau Disputes
P.O. Box 8803
Wilmington, DE 19899-8803
Credit Balance Refunds
P.O. Box 8746
Wilmington, DE 19899-8746
Credit Card Payments
P.O. Box 60517
City of Industry, CA 91716-0517
P.O. Box 13337
Philadelphia, PA 19101-3337
Overnight Credit Card Payments
(Using specific labels and envelopes through UPS, Mail Boxes Etc., FedEx, U.S. Mail)
Lock Box 60517
2525 Corporate Place, Suite 250
Monterey Park, CA 91754
400 White Clay Center Drive
Newark, DE 19711
Physical Address
Barclays Bank Delaware
125 South West Street
Wilmington, DE 19801
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- FAQs & contact
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Barclays Rewards FAQs
What is RAC Rewards in partnership with Barclays? RAC have created an all-new bespoke rewards scheme for Barclays Travel Pack, Barclays Travel Plus Pack and Breakdown Cover Pack customers which will be hosted and managed by Marketing Lounge Partnership (MLP). The new Rewards Scheme will provide Barclays Pack Customers with offers and discounts which are both carefully selected rewards and big-brand discounts.
Am I eligible to enjoy the rewards? The new RAC Rewards platform is available to Barclays Bank UK PLC customers who hold Barclays Travel Pack, Barclays Travel Plus Pack and Breakdown Cover Pack. You will be able to continue enjoying the rewards for as long as you hold a valid insurance pack with Barclays Bank UK PLC.
I’m interested in joining RAC and receiving these rewards – how do I do this? Great, we'd love you to join RAC Rewards, which is new feature of the RAC benefits, offered through the above insurance pack range. If you're interested in purchasing one of the Barclays Travel Packs, please visit https://www.barclays.co.uk/insurance/travel-insurance/ to find out more. You can also apply for a Pack through Barclays Online Banking, the Barclays App or by visiting your local Barclays branch.
I’m having trouble accessing my RAC Rewards via the log in page. If you hold an eligible Barclays Insurance Pack and you can't access your rewards, this likely means that your information is out of date on Barclays Bank UK PLC records. Please contact Barclays Bank UK PLC to check your details. Once this is complete, after 24 hours, the RAC will share the updated details with The Marketing Lounge Partnership so you can access the RAC Rewards via the log in page.
How do the offer categories work? We will always make sure that the offers available to customers are up to date and relevant to RAC and Barclays Insurance Pack customers. Top offers are rewards which will be around for a while to redeem again and again at your convenience. Seasonal offers will be updated to fall in line with the four seasons. Today’s Offers will change on a regular basis and will be based on customer interaction and what customers want to see. So, keep a look out and visit the RAC Rewards portal to see what amazing offers are available to you.
How can I find rewards and offers in my area? " Visit rewards.rac.co.uk/barclays and click on ‘nearby local offers’ page. Use the function to search by inputting your postcode and it will bring up all rewards and offers local to you. Want to look for another town/city then just change the postcode and it will show all rewards and offers local to that specific town/city.
I’m having trouble redeeming one of the offers. Sorry, that you’re having trouble redeeming one of the offers please click here and complete the form with as much detail as possible (the offer you were trying to redeem and the error message you’re receiving) and The Marketing Lounge Partnership (MLP) team will be happy to help you.
One of the offers I liked is no longer on the website. Please make sure that you read all the information available about the offers and rewards as they do have expiry dates and you don’t want to miss out. This is so we can keep things fresh and relevant for customers.
I’d like to give some feedback. Please click here to provide feedback on the RAC Rewards in Partnership with Barclays. If you have feedback on your product, please visit barclays.co.uk/insurance/travel-insurance/ If your feedback is related to a Barclays Travel or Travel Plus or Breakdown Cover Pack, please visit barclays.co.uk/insurance/travel-insurance/
I have a question specifically about my Barclays Insurance Product – who do I talk with? The Barclays Bank UK PLC team will be happy to help, and you can get in touch with them here
I have another question. No problem. If you have another question about RAC Rewards in partnership with Barclays or any of the offers featured on this website, please get in touch using the contact us form and we'd be happy to help.
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Traveller Plus App or visit barclays.dragonpasstraveller.com or call 03 332 205 599*. Airport Parking and ... Pack. To cancel, contact us on 0345 7 345 345, visit your nearest Barclays Branch or tell us by writing to ... Travel Plus Pack Airport Services - Please refer to your travel
4 Your Travel Plus Pack Your Travel Plus Pack 5 Barclays Pack terms and conditions In these terms and conditions: • 'we', 'us' and 'our' refers to Barclays Bank UK PLC and Barclays Insurance Services Company Limited, unless stated. • 'Pack holder' is the person who made the application to purchase the Pack.
Barclays Travel Plus Pack - Frequently Asked Questions. Important: Reference throughout this Frequently Asked Questions (FAQ) document to Qualifying Account means Barclays Bank Account, Barclays Basic Current Account, Student Additions, Higher Education Account or Premier Current Account to which Travel Plus Pack has been added.
travel, insurance, and retail protection services you can access as a preferred cardmember. These programs and coverages apply to travel and retail purchases made on or after May 1, 2014. This Guide supersedes any guide or program description you may have received earlier. Your eligibility is determined by the date your financial institution
Barclays' 'Travel Pack', an annual multi-trip policy, ... Before calling for cancellation claims, you should contact your travel agent and/or airline to seek a refund or to move your trip. ... London NW1 4DF, company number 00677665 and is an Introducer Appointed Representative (FRN 610689) of the following: ...
Barclays claims that the travel insurance in the Travel Plus Pack has been awarded a 5-star rating by Defaqto, however, so it may well be all you need. Feedback from readers confirms that the insurance is good and does cover many pre-existing conditions. This is very rare with 'free' policies. Note that each account holder and their ...
If you have an existing policy with Barclays and need to clarify a few issues you aren't sure about, give the relevant number listed below a ring: Home insurance: 0800 015 0246 (Mon-Fri: 8am-10pm; Sat: 8am-6pm; 10am-4pm) Barclays travel pack: +44 1603 604 977 (24/7) Barclays travel pack plus: +44 1603 604 964.
Please check with your provider if you don't know how much a call will cost. 0800 404 6854. If you have purchased the Travel Pack Plus, congratulations and hopefully you make the most of it! You will probably want to be using your free airport lounge passes on your next trip to reward yourself in style.
Please find the number below that best matches your need and give us a call. General Inquiries. 877-523-0478. Fax Number. 866-823-8178. Credit Card Activation. 877-408-8866.
Just fill out the fields below and click the "Send" button or email us at [email protected] . We'll get back to you as quickly as possible! You may also contact us at 800-254-5597. TravelPlus gives you 5% cash back on all of your travel reservations.
These Terms are separate from Travel Plus Pack. For those that also hold Travel Plus Pack with Barclays, ... 1 Assurant is a trading name of Lifestyle Services Group Limited (Company registration number 5114385) whose address is Emerald Buildings, Westmere Drive, Crewe CW1 6UN . 2 .
RAC have created an all-new bespoke rewards scheme for Barclays Travel Pack, Barclays Travel Plus Pack and Breakdown Cover Pack customers which will be hosted and managed by Marketing Lounge Partnership (MLP). The new Rewards Scheme will provide Barclays Pack Customers with offers and discounts which are both carefully selected rewards and big ...
This the Schedule of Benefits document gives you full details of the cover and the conditions you. must satisfy to ensure you are fully covered. Please read these carefully and call us on 0800 161 5305 or +44 1604 230 230 if you need any further help and advice.
Policy number - you can find this in MyAviva; Your personal details, plus details of anyone else claiming on this policy; Details about your trip, for example, date of travel, airline (if it's relevant)
Airport lounge access, airport parking and car broken at your travel insurance when you add the Travel Pack Plus until your Barclays current account. Airport lounge gateway, airport parking and car breakdown with your travel health when you add the Travel Pack Besides to my Barclays current account.
1. up to 14 days if any vehicle you are travelling in breaks down, or any vehicle, vessel, train or aircraft in which you are travelling as a ticket holding passenger is cancelled or delayed; or. 2. up to 30 days if you cannot return home due to your accidental injury or illness or quarantine.
Guidebook Reviews: 7. We have used the basic travel pack for years but have never had to claim so can't comment on how good that side is. We did use the lounge add on one year but for how often we travel we decided it wasn't good value for us. We didn't have any issues using it though. __________________. 2001: Diary of BevS97.
Contact Us. Worldwide Flights. Telephone No. 0208 585 4040. Email. [email protected]. ... For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information, go to: https: //www ...