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NO WALK-IN RESERVATIONS - ALL RESERVATIONS MUST BE MADE ONLINE.

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MIAMI BOAT TOUR

Quick details.

• Users Ages: All ages
• Clock Duration: 90 Minutes
• Map Marker Location: Downtown Miami

** Exact location will be provided at time of booking. **

👤  Narration in : English & Spanish by a local guide

⏰ Departure times: Click HERE to see today’s schedule.

🎟 Reservations: RESERVATIONS ARE REQUIRED . You can make reservations online, or over the phone with a debit or credit card.

Take The Best Miami Boat Ride!

Our Miami Boat Tour is a must do sightseeing cruise in South Beach. During your 1 hour 30 minute narrated trip, you will experience the Florida breeze in your hair and feel the warm sunshine on your skin as you hear interesting commentary along the way.

On this 90-minute Miami sightseeing boat cruise , we’ll take you touring along the stunning Biscayne Bay, Miami Beach, Flagler Monument, Port Miami, Brickell Key, Fisher Island, as well as the rich and famous million dollar homes of the wealthy (Millionaire’s Row).

The entire sightseeing boat ride experience is narrated by a local tour guide in both English and Spanish. Your tour guide will inform you where well-known movies, and television shows have been shot around Miami while still keeping you entertained with informative, and amusing information about the city’s rich history and pop culture.

Tour Highlights

• Sightseeing cruise on Biscayne Bay and experience Miami on the water
• See lavish million dollar celebrity homes on Millionaires Row
• See the Port of Miami, Brickell Key, Fisher Island, Star Island, and Miami skyline
• Cash bar, snacks, and restrooms onboard

Come see these breathtaking views of Miami on our double-decker boat. You can either sit on the lower level which is air conditioned, or enjoy the view on the open-air top level.

There really is no better way to explore Miami than on the water. Bring your friends and family and toast to another perfect day in paradise as you see these spectacular views and celebrity homes (Millionaire’s Row — the homes of the rich and famous).

📸 Don’t forget to bring your camera to capture all the amazing landmarks you see on this Miami sightseeing cruise .

✅ Included:

• Professional tour guide – Narration in English and Spanish
• 90-minute sightseeing cruise
• Restroom on board

❌ Not Included:

• Drinks & Light Snacks
• Gratuity (Optional)

Places You’ll See On Our Sightseeing Boat Tour in Miami:

From striking panoramic views of the Magic City to the fun facts about the various mansions along Millionaire’s Row and their owners, this is the perfect experience for anyone looking to see the best of Miami when they’re short on time.

See millionaire homes that belong to actors like Al Capone or musicians including Julio Iglesias, Gloria Estefan and Paulina Rubio and basketball players such as Shaquille Rashaud O’Neal.

You may also recognize several parts of these neighborhoods, with the area often used as a set for music videos and movie films.

FUN FACT : Shakira and Usher have filmed several music video clips here and Scarface and the Adams Family were also set here.

• Biscayne Bay
• Downtown Miami
• Fisher Island
• Flagler Monument
• Star Island
• South Beach
• Celebrity Homes
• Jungle Island
• Miami Beach
• Miami Skyline
• Millionaire’s Row
• Bayside Marketplace

This 1 hr-30 min sightseeing boat ride in Miami is sure to take your breath away. Cruise by amazing views of the Miami city with us!

• Chevron down Tour Map

Explore Our Cruise Route

Below you can see the route our boat tour takes:

• Chevron down Good to Know

Additional Information

• Check-in is 40 minutes before the departure time.
• Confirmation will be received at time of booking.
• A valid government issued photo I.D. is required to check-in.

Cancellation Policy

• These tickets are non refundable. However, the tickets are valid any day anytime up to year from the purchase date.
• This activity goes out rain or shine. If we need to cancel due to severe weather, then we’ll either issue you a full refund, or reschedule for another day.
• Chevron down Why Choose Us

Why Wannado Tours Is The Right Choice

Wannado Tours has earned its reputation as a premier choice for travelers when planning a Miami Tour. Our tour company in Miami not only focuses on offering the best sightseeing cruises in Miami, but we also strive to make each and every traveler experience South Florida in a memorable way ❤️

Need Help Making a Reservation?

Reach out to us at 📱 786-785-1700 , or email us at ✉️ [email protected] . One of our agents will gladly help you make a reservation, and will answer any questions about our sightseeing tour and water sports.

Our office is open everyday from 9:00 AM to 6:00 PM EST.

Tour Reviews

My family and I had a great time on this sightseeing city tour in Miami! The tour guide kept us laughing the entire time. Overall, it was such a great experience.

Our family really enjoyed this private cruise. They took us around to see celebrity homes, Key Biscayne, cruise ships at the Port of Miami, and the Miami skyline. Lovely tour!

We had a layover in Miami and decided to take this tour. Short but nice boat tour around the celebrity homes. We also took the everglades airboat ride and airboat tour in the Everglades National Park with them, which was also a great experience.

We got to see a lot of nice celebrity homes on the island queen cruises. My family and I really had a great time on this cruise. Afterwards, we joined the hop on hop off bus tours. Both are great services.

We had a lovely experience on this cruise. The tour guide was phenomenal!! We went by millionaire homes Venetian island, and the views are breathtaking. This is definitely the best tour in Miami!

FREQUENTLY ASKED QUESTIONS

• Chevron down How much does a boat ride cost in Miami?

Ticket prices start at $35 per adult (ages 13 and up), $25 per child (ages 4-12), and $5 per infant up to 3 years old. Please note, all reservations must be made online on our website.

• Chevron down Are reservations required for the cruise?

Yes, advance online reservations are required. We do not accept walk-in reservations.

• Chevron down Where can I park my car?

There is a covered parking garage. After entering the main entrance at NE 3rd Street, stay to your left and follow signs to the parking garage. There is also street parking in front of the Marketplace and additional parking towards the back of the mall.

Parking is not included with the ticket purchase. The parking rate varies depending on the duration of your stay.

• Chevron down What language is the tour offered in?

The cruise is narrated by a local guide in both English and Spanish.

• Chevron down Can I reserve my seat on the boat?

No, the seating for the ride is on a first-come, first-served basis.

• Chevron down Is the boat wheelchair accessible?

Yes, we do have boats that are wheelchair accessible. Not all of the boats are wheelchair accessible, so please contact us and we’ll tell you at what time that boat is going to be going out.

• Chevron down Can I smoke on the boat?

No, we do not permit smoking on the boat.

• Chevron down Can I bring my own food and/or drinks on the boat?

No, we do not permit any outside food or drinks.

• Chevron down Do you have a bar on the boat?

Yes, we have a cash bar serving drinks and light snacks. We offer a full premium cash bar so passengers can purchase drinks, sodas, beer, wine and a variety of cocktails and liquors.

Light snacks (popcorn, candy, chocolate, Frito-Lay products) are available for purchase during our public cruises.

• Chevron down How many people can your vessels accommodate?

Our vessels can take a maximum of 120 passengers.

• Chevron down Can I bring a stroller on the boat?
• Chevron down Do you offer group discounts?

Yes, we offer group discount for 20 or more.

• Chevron down Do you offer military discounts?

Yes, call our office and we’ll give you the military discount.

• Chevron down Are there restrooms on the cruise?

Yes, all of our vessels come equipped with individual restrooms for both women and men. They are located on the first deck.

• Chevron down Can I take pictures?

Of course! On this tour you will see the most beautiful views, and we highly recommend taking pictures.

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• Clock 1.5 hours
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Our Biscayne Bay Boat Tour is a must-do tour in Miami. On this tour, we’ll take you along the Biscayne Bay, Port Miami, Flagler Monument, Fisher Island, Miami Beach, and more!

• Clock 2 hours

Everglades Eco Adventure

Explore nature’s River of Grass on an eco-adventure tour in the Everglades National Park! Our experienced tour guides will describe the wonders of this unique ecosystem and the native, and exotic wildlife that inhabit it on our open top airboat.

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Thriller Miami Speedboat Tour

Enjoy an adrenaline-pumping speedboat trip through the Port of Miami! A thrilling sightseeing experience in true “Miami Vice Style.”

Watch CBS News

Sniper took picture of Trump rally shooter, saw him use rangefinder before assassination attempt, source says

By Nicole Sganga, Anna Schecter

Updated on: July 17, 2024 / 11:50 AM EDT / CBS News

A sniper from a local tactical team deployed to assist the U.S. Secret Service at former President Donald Trump's rally on Saturday took a picture of the gunman and saw him looking through a rangefinder minutes before he tried to assassinate the former president, a local law enforcement officer with direct knowledge of the events told CBS News. 

The sniper was one of three snipers, members of local tactical teams, who were stationed inside the building that the shooter used in the attack, the officer said. The operations plan had them stationed inside, looking out windows toward the rally, scanning the crowd. The details about the three snipers were first reported by the local news outlet BeaverCountian.com.  

One sniper inside spotted the gunman, Thomas Matthew Crooks, outside and looking up at the roof, observing the building and disappearing, according to the officer who spoke to CBS News. The sniper observed Crooks as he returned to the building, sat down and looked at his phone. At that point, one of the local snipers took a picture of Crooks.

Next, the local sniper observed Crooks looking through a rangefinder, an instrument routinely used by marksmen to determine the distance of a target, and he immediately radioed to the command post, according to the local law enforcement officer. The local sniper also attempted to send the photo of the gunman up the chain of command.

The command post, according to multiple law enforcement officials, served as a central hub to streamline communications between U.S. Secret Service and the local officers from nearby state and county police forces. It is unclear if the command post received the alert.

Officials then lost track of Crooks, who disappeared, but soon returned for a third time with a backpack. The local sniper team called for backup — alerting the command post that the gunman had a backpack and was walking toward the back of the building.

By the time other local officers responded to the backup request, the gunman had scaled the building, positioning himself above and behind the local snipers inside the building, according to the officer.

Two other municipal police officers who heard the call for backup attempted to climb onto the roof. Butler County Sheriff Michael Sloupe told CBS Pittsburgh station KDKA that an armed municipal officer with Butler Township was hoisted by another officer onto the roof of the building where the gunman had taken a position. Crooks focused his rifle towards the officer who ultimately let go, falling off the roof. Moments later, the shooter began firing into the crowd.

A U.S. Secret Service sniper stationed in a building behind the former president fired off one round, according to multiple law enforcement officials, killing the gunman. Two federal law enforcement officers told CBS News the Secret Service team that ultimately killed the shooter was located on a building behind Trump's left shoulder.

A federal law enforcement bulletin obtained by CBS News identified the gunman as "an apparent lone attacker," warning violent extremists could try to conduct "follow-on or retaliatory" attacks over the next few months, related to November's election. 

The gunman killed Corey Comperatore , a firefighter. Trump and two others — 57-year-old Marine Corps veteran David Dutch and 74-year-old James Copenhaver — were injured.

More from CBS News

Graphic footage shows law enforcement standing over body of Trump rally shooter

Secret Service admits some security modifications for Trump "not provided" before rally

Poll analysis: Harris slightly ahead of Biden in hypothetical Trump matchup

House leaders announce bipartisan task force to probe Trump assassination attempt

Secret Service spotted Trump rally shooter on roof 20 minutes before gunfire erupted

Investigators are trying to determine motive for Thomas Matthew Crooks.

Law enforcement officials investigating the assassination attempt on Donald Trump told lawmakers Wednesday that 20 minutes passed between the time U.S. Secret Service snipers first spotted the gunman on a rooftop and the time shots were fired at the former president, according to several law enforcement officials and lawmakers briefed on the matter.

Officials said the snipers spotted the suspect, 20-year-old Thomas Matthew Crooks, on the roof of a building outside the security zone at the rally Saturday in Butler, Pennsylvania, at 5:52 p.m. ET. The shooting happened at 6:12 p.m. ET, 20 minutes later, the sources said.

In the days since the shooting, the Secret Service has come under scrutiny for its response to the assassination attempt and the agency's director, Kimberly Cheatle, has been subpoenaed to testify before Congress. A Department of Homeland Security spokesperson said she "welcomes the opportunity to testify."

The revelation of the timeline came as sources told ABC News that Crooks searched on his phone for images of President Joe Biden and former President Trump and searched for the dates of Trump’s rally in Butler and for dates of the Democratic National Convention in Chicago.

The phone search history revealed no indication of Crooks’ political views and investigators were trying to determine his motive.

The FBI director, his deputy director and the head of the Secret Service told lawmakers Crooks was identified as a person of interest a full 62 minutes before the shooting took place, according to the law enforcement officials and lawmakers briefed.

According to the sources, the timeline presented in the briefing was as follows:

• 5:10 p.m. Crooks was first identified as a person of interest
• 5:30 p.m. Crooks was spotted with a rangefinder
• 5:52 p.m. Crooks was spotted on the roof by Secret Service
• 6:02 p.m. Trump takes the stage
• 6:12 p.m. Crooks fires first shots

MORE: Trump shooting live updates: Secret Service killed gunman 26 seconds after first shot

From the time Crooks fired his first shot to the gunman being killed was just 26 seconds, according to law enforcement officials. Eleven seconds after the first shot, Secret Service counter snipers acquired their target -- and 15 seconds after that, Crooks was shot dead.

Briefers told lawmakers that Crooks purchased an ammunition box at a Walmart on July 5, two days after the rally was announced. On July 13, he went to the rally site in the morning, was there for an hour and then left. He came back sometime in the early 5 p.m. hour and tried to enter the security perimeter.

New analysis by ABC News' visual verification team reveals that one of two sniper teams posted atop buildings to the north and south behind the rally stage repositioned before the first gunshots were fired. At 6:09 p.m., three minutes before the first gunshots rang out, the sniper team on the roof of the building south of the stage, the furthest away from the shooter’s location, repositioned, turning from the south to the north in the direction of the shooter’s location.

The motive for the assassination attempt remains a mystery, according to the briefers, and they have not identified any ideological nexus to Trump and/or Biden.

Based on interviews with the shooter's parents, law enforcement told members they believe that neither has strong political leanings.

The FBI told lawmakers they've conducted 200 interviews as part of the investigation, a source said.

Timeline comes into focus

Though law enforcement sources said Crooks is believed to have purchased a 5-foot ladder at a Home Depot before the shooting, it does not appear to have been used to climb on the roof and was not found at the scene.

Crooks was able to get a clear shot at the former president by scaling an air conditioning unit accessible from the ground and pulling himself up to the top of a building outside the security perimeter, sources told ABC News. From there he gained access to the top of the neighboring American Glass Research (AGR) building, sources said.

Witnesses told ABC News they saw him shimmying up the slope of the AGR building's roof to the area where he got off up to eight shots at Trump who was speaking at a podium about 400 feet away.

Trump said he suffered a bullet wound to his right ear. Three rallygoers were shot in the incident, including 50-year-old volunteer firefighter Corey Comperatore, who was killed shielding his family from the gunshots, officials said. The two other rallygoers were listed in stable condition.

Minutes before pulling off the brazen assassination attempt, Crooks was seen walking around near the magnetometers where rallygoers were being scanned for weapons before entering the outdoor venue, according to law enforcement sources.

New bystander video obtained exclusively by Pittsburgh ABC affiliate WTAE appears to show Crooks pacing just beyond the boundaries of the Trump rally at 5:06 p.m. Saturday -- about 1 hour and 5 minutes before shots were first fired. Law enforcement sources said they believe this video shows Crooks.

Crooks' presence in the area of the metal detectors in the minutes before the shooting caught the eye of someone in law enforcement who became suspicious and started to approach him, multiple sources told ABC News. At that point, the would-be assassin backed up and faded into the crowd, according to sources. It was not clear how long before the shooting this happened.

Between the time he was spotted near the magnetometers and when Crooks allegedly fired at Trump, there were two sets of radio transmissions, one reporting that police were looking for a suspicious person and another more generic warning that officers were following up on something suspicious, sources said.

As officers began searching for the suspicious person, Crooks made his way to the area of the AGR building, the sources said. At the time, the building was being used as a staging area for local police, who were inside the structure, the Secret Service director, Cheatle, told ABC News in an exclusive interview this week.

More specifically, sources told ABC News that there were local police personnel and counter-sniper units in the AGR building where Crooks eventually took up a position to fire at Trump, sources said. Investigators believe that could have led to confusion as Secret Service snipers were trying to determine whether there was a threat to Trump and where it might be coming from, according to the sources.

Secret Service counter snipers positioned on buildings close to the rally stage were aware the AGR building was being used as a staging area by law enforcement, sources said. Investigators believe that could have led to a delay in the Secret Service sharpshooters' reactions because they had to first figure out whether the suspect was a threat, sources said.

But once shots were fired at the former president, the Secret Service snipers could not wait any longer and took out the gunman, sources said.

"Seeking that person out, finding them, identifying them, and eventually neutralizing them took place in a very short period of time, and it makes it very difficult," Cheatle said during the interview with ABC News.

Meanwhile, two sources familiar with the situation told ABC News Wednesday that before the rally, the Secret Service requested a local police cruiser to be positioned at the AGR building, but local police officials were not able to provide one. The detail was first reported by the Washington Post.

As the FBI investigation continued Wednesday, questions swirled about how the gunman was able to ascend unimpeded to the roof, gain a direct line of sight and fire a barrage of shot at the former president.

While Crooks was making his way to his shooting position, Secret Service agents were listening to radio traffic about a suspicious person police were looking for and heard local law enforcement talking about some sort of confrontation involving police, the sources said.

Butler County Sheriff Michael T. Slupe told ABC News that he was informed by other law enforcement officials that a Butler Township police officer searching for the suspicious person was vaulted onto the AGR building's roof and briefly confronted the gunman, who turned his weapon to the officer, causing him to retreat back down. Shots rang out moments later.

MORE: Trump shooting live updates

Suspicious devices

Investigators said Tuesday they found a remote transmitter in the suspect's pocket that may have been intended to set off two suspicious devices found in the suspect's car and one in his home, according to law enforcement sources. Devices at both locations were similarly constructed in ammunition containers using components including receivers that appear to have been paired with the remote control found in the suspect's pocket, sources said.

The receivers in each device were connected to a series of components that investigators say met the "eye test" -- having parts present that could have made viable explosives, although the functionality of the devices is still being determined. The purpose of the devices is also unknown. Whether they were intended to cause a significant blast to hurt people or if they were designed to create smoke, fire and a low-grade blast for a diversion is unclear.

MORE: Donald Trump's Secret Service protection had been increased prior to assassination attempt due to Iran threat: Sources

Investigators also found a tactical vest in the suspect's car, though it is unclear why he did not wear it during the assault on the former president's rally. Some investigators are wondering whether he anticipated dying in the attack.

The shooter also asked his employer if he could take a day off on Saturday but said he would return to work perhaps as soon as Sunday, the day after this attack, according to law enforcement sources. But thus far, investigators have turned up nothing to suggest that he had any accomplices or other support to carry out his deadly objective.

'Bullied' in the past

An examination of Crooks' phone has not turned up any significant information about the suspect's motives -- only what sources described as "routine" information for a 20-year-old male.

Investigators have found, so far, that Crooks was a loner without friends. He was “odd,” according to preliminary findings in the probe, multiple sources briefed on the investigation told ABC News. FBI analysts are trying to assess whether Crooks was hard to get close to or was shut off because he was hiding something, sources said.

Crooks had been “bullied” a little in the past, but the acts against him were “not over the top,” one source said.

Investigators are actively looking to see if perhaps Crooks covered his tracks by using “burners” or other communication devices.

The Pennsylvania State Police said in a statement that it provided "all resources" to the Secret Service -- including 30 to 40 troopers to assist with securing the inside perimeter of the campaign rally venue -- but "was not responsible for securing the building or property" outside the security perimeter where the would-be assassin opened fire.

In an exclusive interview with ABC News , Cheatle, confirmed that local police were present inside the building at the same time the shooter was on the roof firing at Trump. Cheatle also said that local authorities were tasked with securing that building.

"In this particular instance, we did share support for that particular site and that the Secret Service was responsible for the inner perimeter," Cheatle said. "And then we sought assistance from our local counterparts for the outer perimeter."

ABC News' Bill Hutchinson contributed to this report.

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Miami Pirate Boat Cruise - 1 Hour 20 Minutes

Limited spots left! Book now!

Onboard the only pirate ship in Miami and enjoy an 80-minute sightseeing cruise around Venetian Islands, Star Island, and downtown Miami's skyline.

Description

Pirate Boat Cruise in Miami

Exciting aquatic adventure awaits you with this captivating Miami Sightseeing Cruise , set aboard the renowned Pirate Boat "El Loro" – a maritime gem that has graced the silver screen in The Fast and The Furious. As you step onto this iconic vessel, you're not just boarding a boat, but a piece of cinematic history that embodies the spirit of adventure.

Marvel at the breathtaking coastal panoramas of Miami as you sail through the cerulean waters. Take in the vistas of the Venetian Islands , an ensemble of man-made wonders in Biscayne Bay dating back to 1920. Among these, the illustrious San Marino Island , Di Lido Island , Rivo Alto Island , and Belle Isle stand as beacons of beauty and elegance. Also, catch a glimpse of the iconic Star Island , a hub of luxury and fame.

Guided by our experienced crew, delve into a realm of captivating tales and intriguing facts about the lavish abodes of the rich and famous who call Miami home. From Paulina Rubio to Naomi Campbell and Jennifer Lopez, the region boasts an array of renowned names, each with their own remarkable stories.

Immerse yourself in this one-of-a-kind Pirate Boat Cruise in Miami , where adventure and history blend seamlessly. Relive the cinematic magic of " El Loro ," capturing your own moments against the backdrop of Miami 's splendor. Book your voyage now and become a part of the legacy, where the allure of the city meets the mystique of the high seas. Set sail into a world of discovery and fascination when you book this Miami sightseeing cruise in a pirate ship with your loved ones.

Complete Tour Inclusion:

• An 1 Hour 20 Minutes tour of Miami from Biscayne Bay
• An entertaining and bilingual tour guide
• Restrooms on board
• Drinks and snacks available for purchase onboard

Book your Miami Pirate Boat Cruise experience today.

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• A 1 Hour 20 Minutes Tour of Miami from Biscayne Bay

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The Circle Line Liberty Cruise is your ticket to a scenic journey through New York Harbor in just one hour. As you sail along the iconic waters, you'll have the opportunity to admire breathtaking views of the Statue of Liberty, Ellis Island, the Brooklyn Bridge, and other famous landmarks.

Nothing beats the view of her and Liberty Island from a boat on the water just 100 feet away. That’s the highlight of this 60-minute cruise.

Your entertaining guide will be a mine of information and stories especially about Lady L and the neighboring Ellis Island where millions of hopeful immigrants first set foot in the USA and much more besides.

Make sure your camera is fully charged to capture every spectacular view.

Circle Line Liberty Cruise (1 Hour)

No reservations required. We recommend arriving 30-45 minutes ahead of departure time to secure the best possible seats.

• Tuesday 4/4/2023 at 10:30 am
• Saturday 4/8/2023 at 10:30 am

Tour Length: 1 Hour

Nov 1 - Dec 31 Daily: 10:30am

Departure Location: Pier 83 (West 42nd Street & 12th Avenue)

Available Tour Languages: English

Queenstown Lake Cruise

Experience the wonders of Lake Whakatipu aboard our modern catamaran. Aboard the Queenstown Lake Cruise, you will discover mountains, forests, and hidden coves as our skipper shares tales of the lake's history. Admire Bob's Cove, Mt Earnslaw and the Southern Alps during our 1 hour and 30-minute cruise. Whether with family, friends, or a special someone, join us to uncover Queenstown's natural beauty. Relax onboard with our café and bar. 

What you will experience:

• Enjoy a 1 hour 30-minute cruise on Lake Whakatipu

Ideal for couples, families and groups of friends

• Sit back, relax and discover the special landscapes of Queenstown
• Onboard café and bar: upgrade your experience by adding a cheese or charcuterie board
• Learn the history and highlights of Lake Whakatipu from your skipper’s commentary
• Pause at Bob’s Cove turquoise water and native bush
• Enjoy the scenes towards Glenorchy , Mt Earnslaw and the Southern Alps
• Cruise from $59 per adult

Take stunning photos on our open-top deck

Secluded bays, historic landmarks and mountain views

Hot and cold beverages and snacks available

More Information

Departure location.

RealNZ Visitor Centre, Steamer Wharf, 88 Beach Street, Queenstown.

What to bring

• Shoes/boots (non-slip)
• Warm clothing/jacket
• Sunscreen/sunglasses
• Personal medication including for asthma and allergies

In case you haven't found the information you were looking for, we've put together some of the most common questions our customers ask about our trips. If you need more specific answers, please  contact us directly.

What is the weather like in Queenstown?

Queenstown has a climate with four distinct seasons however, being located in an alpine environment means the weather can be changeable. A guide for the temperatures you can expect is as follows:  summer  (December-February) 19-29 Celsius, autumn  (March-May) 15-25 Celsius,  winter  (June-August) 5-10 Celsius,  spring  (September-November) 9-15 Celsius.

Where is the car parking in Queenstown?

Please allow an additional 30 minutes to find parking for your vehicle prior to your check in time.  

There is limited free street parking available in the streets surrounding central Queenstown. There is paid parking available in the Man Street and Church Street parking buildings plus pay and display parking at the Boundary Street and Ballarat Street carparks.

Boundary Street and Ballarat Street carparks are suitable for motorhomes. Please allow 15 minutes to walk to the RealNZ office from there.

How long does it take to travel to Queenstown?

Queenstown is around a 2.5 hour drive from Te Anau or around 1hr 15 minutes from Wanaka. For more travel locations please refer to our Driving Times webpage.

Online transactions/prices are conducted in what currency?

All prices and transactions on the RealNZ website are in New Zealand dollars (NZD).  This is specified on the Terms & Conditions page.

What happens if my travel is disrupted by COVID-19?

If your travel plans are disrupted by COVID-19, our standard cancellation policy applies. This includes flexible cancellation options designed to accommodate unexpected changes. To ensure you are fully covered for any unforeseen circumstances, we strongly encourage you to obtain travel insurance. Travel insurance can help cover any costs incurred from having to cancel or reschedule your trip due to COVID-19, giving you peace of mind.

For more details on our cancellation policy and the specific terms and conditions, please refer to our Terms and conditions page or contact our customer service team.

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Larnaca Sunset Cruise

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We welcome you with a glass of champagne or a soft drink. We cruise in crystal clear waters of Larnaca bay. We return back during golden hour where you can enjoy Larnaca skyline and the sunset. Yellow Semi Submarine - the first of its kind, located in Larnaca Marina! Offering a fun, safe, comfortable, unique 1.5 hour excursion for all to enjoy! The excursion will provide unique views of Larnaca's marine life such as colorful fishes , turtles & so much more through the panoramic windows of the semi-sub ! After cruising we stop for 20 minutes for swimming & snorkeling. Arriving back at Larnaca Marina at 20.30 p.m.

Activity location

• Athinon Avenue
• 6023, Larnaca, Cyprus

Meeting/Redemption Point

• 7100, Larnaka, Larnaka, Cyprus
• Wed, Jul 24 $16
• Thu, Jul 25 $16
• Fri, Jul 26 $16
• Sat, Jul 27 $16
• Sun, Jul 28 $16
• Mon, Jul 29 $16
• Tue, Jul 30 $16
• Wed, Jul 31 $16
• Thu, Aug 1 $16
• Fri, Aug 2 $16
• Sat, Aug 3 $16
• Sun, Aug 4 $16
• Mon, Aug 5 $16
• Tue, Aug 6 $16
• Wed, Aug 7 $16
• Activity duration is 1 hour and 30 minutes 1h 30m 1h 30m

What's included, what's not

• What's included What's included Use of Snorkelling equipment
• What's included What's included Welcoming champagne or soft drink
• What's excluded What's excluded Alcoholic drinks you can buy at the bar. Only for 18 years old and above

Know before you book

• Wheelchair accessible
• Infants and small children can ride in a pram or stroller
• Service animals allowed
• Public transportation options are available nearby
• Suitable for all physical fitness levels

Activity itinerary

Larnaca marina.

• Admission ticket included

Zenobia Wreck

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Welcome aboard the Circle Line Landmark Cruise - your ticket to an unforgettable 1.5-hour journey through the heart of New York City. Set sail on the waters of the Hudson River and East River as you soak in breathtaking views of iconic landmarks like the Statue of Liberty, Ellis Island, One World Trade Center, and more.

The Statue of Liberty is famous the world over – which is why there are always crowds of tourists waiting in line at her feet.

Nothing beats the view of her and Liberty Island from a boat on the water just 100 feet away. That’s the highlight of this 60-minute cruise.

Your entertaining guide will be a mine of information and stories especially about Lady L and the neighboring Ellis Island where millions of hopeful immigrants first set foot in the USA and much more besides.

Make sure your camera is fully charged to capture every spectacular view.

Get up to 10% off!

Pier 83 (West 42nd Street & 12th Avenue)

Circle Line Liberty Cruise (1 Hour)

No reservations required. We recommend arriving 30-45 minutes ahead of departure time to secure the best possible seats.

• Tuesday 4/4/2023 at 10:30 am
• Saturday 4/8/2023 at 10:30 am

Tour Length: 1 Hour

Departure Time: Nov 1 - Dec 31: Daily: 10:30pm

Departure Location: Pier 83 (West 42nd Street & 12th Avenue)

Available Tour Languages: English

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Information, wqad kids count, buy tickets.

Boarding out of Moline, IL

See the Quad City Area (Davenport & Bettendorf, Iowa and Moline & Rock Island, Illinois) from our point of view! Our Captain will point out and tell you about some of the rich history of the area and the Mighty Mississippi River. You’ll view the largest roller dam in the world at Lock and Dam #15 as well as the Rock Island Arsenal Island. This arsenal is still a working arsenal manufacturing items for our government. Our Captain will tell you about the people who live and work on the arsenal plus much more on this 1  hour 30 minute cruise

Sit back, take in the scenery and sights, enjoy a cool beverage, and relax while we cruise the Mississippi. You will learn about the rich history of the Quad Cities along with viewing and learning about:

• The Rock Island Arsenal
• Lock and Dam #15 and Roller Dam
• Colonel Davenport’s Home
• The location where the first bridge to cross the Mississippi River. (Note, a young Illiniois attorney defended that bridge and became our 16th President).
• See how he makes it look so easy to maneuver this 1080 ton vessel!

Last but not least be sure to visit our gift shop located on the 3rd deck.

WQAD IS BRINGING IT BACK!   Join us Saturday, August 17 th for a special Kids Count Cruise! 

Celebrate Summer with us! Bring your little Pirates and Princesses on the Kids Count Cruise on August 17th to enjoy Pirate and Princess-themed games & entertainment. Costumes are encouraged! Complete a treasure hunt, dance to live music, meet a pirate or princess or two, and enjoy the beautiful views of cruising the Mississippi River on the Celebration Belle.     A perfect family fun event before the new school year begins! 

WQAD Kids Count Cruise Saturday, August 17, 2024 Boarding starts at 1:30 pm Cruise 2:00 pm – 4:00 pm

Join us for a special cruise just for the kids on August 17, sponsored by WQAD!

Special rates this day: Adult: $18.00 Child ages 3-10: $12.00 Child ages 2 and under complimentary, but need counts for tickets

Adult: $20.00 Child: $14.00

Children’s prices are for ages 3 – 10 years; children under 3 years are free.

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• Royal Caribbean International

My Time Dining block 5 hours and 30 minutes from your calendar.

By StrikeEagle , April 10 in Royal Caribbean International

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StrikeEagle

Has anyone noticed recently that when you reserve My Time Dining, it blocks out 5 hours 30 minutes from your cruise calendar and you cannot book anything in between that. For example, if you book MTD at 7:15 pm, it blocks 5 hours 30 minutes from your calendar and you cannot book a show starts at 10:15pm.  And vice versa, when I book a show at 10:15pm I cannot book MTD for that whole evening at all because of the 5 hours 30 minutes it has to reserve for MTD.  This is ridiculous. 

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• Apr 10 StrikeEagle changed the title to My Time Dining block 5 hours and 30 minutes from your calendar.

Huh, I have MTD on my upcoming Symphony cruise and had no problem booking shows even 1.5 hours after that. I’ve also never had any issues before with other cruises. Maybe a problem with your computer?

15 hours ago, StrikeEagle said: Has anyone noticed recently that when you reserve My Time Dining, it blocks out 5 hours 30 minutes from your cruise calendar and you cannot book anything in between that. For example, if you book MTD at 7:15 pm, it blocks 5 hours 30 minutes from your calendar and you cannot book a show starts at 10:15pm.  And vice versa, when I book a show at 10:15pm I cannot book MTD for that whole evening at all because of the 5 hours 30 minutes it has to reserve for MTD.  This is ridiculous. 

I have run into some dining reservation issues on an upcoming Wonder sailing along with others on that sailing. I have fixed dining so not with MTD but with specialty dining....some are blocking out a 4hr window like you are describing. It's defiantly a glitch because it will happen say with booking 150 Central Park with a 4hr block....but then when you book Chops it only has a 2hr block (which is normal).

17 hours ago, StrikeEagle said: Has anyone noticed recently that when you reserve My Time Dining, it blocks out 5 hours 30 minutes from your cruise calendar and you cannot book anything in between that. For example, if you book MTD at 7:15 pm, it blocks 5 hours 30 minutes from your calendar and you cannot book a show starts at 10:15pm.  And vice versa, when I book a show at 10:15pm I cannot book MTD for that whole evening at all because of the 5 hours 30 minutes it has to reserve for MTD.  This is ridiculous. 

MTD hasn't started at 5:30 since the restart. The set up now on every ship we have been on since the restart (40+ with at least two cruises on every class except Quantum) is that one of the dining rooms does early traditional seating, and then morphs into MTD as the early seating empties out. MTD now typically opens for reservations at 6:30-7:00 PM.

Dog_Mom_1011

I recently had this happen when I booked Hooked...the reservation says 4 hours and 30 minutes. My shows haven't opened yet, but I'm glad you brought this up because now I know I may run into problems booking a show that night when they do open up. My reservations at Jamie's and all of the My Time ones are all normal times, it's just Hooked that is unusually long.

How do I reserve my time dining before the cruise

16 minutes ago, kewpie said: How do I reserve my time dining before the cruise  

There should be a link in the planner at the bottom of the dining tab.

Thank you. We just booked the cruise for next may, so perhaps I will have to wait

21 hours ago, Dog_Mom_1011 said: I recently had this happen when I booked Hooked...the reservation says 4 hours and 30 minutes. My shows haven't opened yet, but I'm glad you brought this up because now I know I may run into problems booking a show that night when they do open up. My reservations at Jamie's and all of the My Time ones are all normal times, it's just Hooked that is unusually long.

Yup...you will absolutely run into issues when you go to book entertainment. All the specialties on upcoming Wonder sailing are blocking our 4 hr windows except for Chops. I had to cancel a few specialty dining reservation because of.

• 2 months later...

This same issue just happened to me as well when trying to book entertainment. It’s not allowing me to due to the 5 and a half hour block it allocated for my time dining each day. Does anybody know a fix for this? Thank you in advance

18 minutes ago, crusin1112 said: Does anybody know a fix for this?

Depends on what is important to you - the MTD booking or shows. You can cancel the MTD bookings to book shows and hope you can get the MTD times back.

18 minutes ago, Biker19 said: Depends on what is important to you - the MTD booking or shows. You can cancel the MTD bookings to book shows and hope you can get the MTD times back.

The MTD bookings will def take priority. I can always book entertainment on board if need be….just annoying that that much time is blocked off for a 60-90 minute dinner

Im on Utopia next month and the app is doing the same thing again when booking specialties. Very annoying....can't believe that Royal hasn't fixed this issue yet.

1 hour ago, crusin1112 said: This same issue just happened to me as well when trying to book entertainment. It’s not allowing me to due to the 5 and a half hour block it allocated for my time dining each day. Does anybody know a fix for this? Thank you in advance

Call them. I just called to have entertainment added because of the huge tie block. I guess they can override it on their end.

1 hour ago, Biker19 said: Depends on what is important to you - the MTD booking or shows. You can cancel the MTD bookings to book shows and hope you can get the MTD times back.

You dont have to cancel anything. Just call them.

CruzanAlong

I was running into the same issue with my upcoming Symphony cruise. I just called and the representative was able to get me into the shows I wanted without cancelling my MTD reservation. 

I'm not quite sure if this was covered already, but what if you book entertainment first, then dining? Are you blocked from the specialty restaurant because you aren't allowing 4-5 hours?

15 minutes ago, pcur said: I'm not quite sure if this was covered already, but what if you book entertainment first, then dining? Are you blocked from the specialty restaurant because you aren't allowing 4-5 hours?

That was my suggestion to the poster- the show booking should not have this block and allow for MTD booking after. 

Another_Critic

Has anyone reported the issue to RCI?  If yes, what was their response?

3 hours ago, Shannon12 said: Call them. I just called to have entertainment added because of the huge tie block. I guess they can override it on their end.

This worked! Thank you. I called Royal  customer service and they were able to book all of my requested shows for me on their end without needing to cancel any of my dining reservations. I confirmed on the app everything has been booked

35 minutes ago, crusin1112 said: This worked! Thank you. I called Royal  customer service and they were able to book all of my requested shows for me on their end without needing to cancel any of my dining reservations. I confirmed on the app everything has been booked

Does it still show the 5 hr 30 min block for MTD?

3 hours ago, Another_Critic said: Does it still show the 5 hr 30 min block for MTD?

Yes it does.

21 hours ago, Another_Critic said: Has anyone reported the issue to RCI?  If yes, what was their response?

Many people have called in about this issue for months. Royal is very aware of this issue. Im almost thinking they haven't fixed it cause they really don't want people pre-booking anymore and are keeping it more difficult to do so?!?!?

On 6/23/2024 at 8:44 AM, bajathree said: Many people have called in about this issue for months. Royal is very aware of this issue. Im almost thinking they haven't fixed it cause they really don't want people pre-booking anymore and are keeping it more difficult to do so?!?!?

FYI - I emailed [email protected] on Sat., June 22nd.

Their response on Thu., June 27th: " Thank you for reaching out to us and sorry for the delayed response. We have forwarded this to our team for them to rectify this issue you are encountering with the dining time showing blocked for 5hours 30mins. "

I checked my MTD reservations today and is now only blocking 2 hours.  🙂

Has anyone else's MTD reservation block been corrected?

Yep. Mine was corrected for our sailing on Symphony July 12th.  Thank you for pushing for the correction. 

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Bystanders Warned Law Enforcement of the Gunman Two Minutes Before He Began Shooting, Video Shows

People at the rally in Pennsylvania pointed to the suspected shooter two minutes before gunfire rang out, according to an analysis by The New York Times.

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“Look, they’re all pointing. Yeah, someone’s on top of the roof — look.” “There he is right there.” “Where?” “Right there, you see him? He’s laying down. You see him?” “Yeah, he’s laying down.” Trump: “Instead, I’m here with you, fighting like hell to get a sense —” “What’s happening?” Trump: “Because if we do, we’re going to make America better than ever before. We’re going to make it —” “Yeah, look, there he is. Trump: “Because we have millions —” “Officer.” Trump: “People in our country that shouldn’t be here. Dangerous people. Criminals, we have criminals.” “He’s on the roof. Right here, on the roof.” Trump: “It’s much tougher —” “On the roof.”

By David Botti ,  Malachy Browne ,  Haley Willis ,  Riley Mellen and Dmitriy Khavin

• July 15, 2024

Video taken by a bystander shows people pointing to the man suspected of shooting at former President Donald J. Trump at a rally in Pennsylvania and frantically warning law enforcement, just two minutes before the first burst of gunfire rang out, according to an analysis of the footage by The New York Times.

“Someone’s on top of the roof,” one person is heard saying. “There he is, right there.”

“He’s on the roof!” says another, calling to an officer. “Right here, right on the roof.”

The footage shows the suspected gunman lying prone on the roof of a white structure, which The Times previously identified as the location from which shots were fired. The building is roughly 400 feet from the stage where Mr. Trump was standing, but was outside the rally’s security perimeter.

The video was taken at 6:09 p.m., two minutes before Mr. Trump was shot, according to the Times analysis. As the camera zooms in, the man crawls from the edge of the roof toward its peak. At that moment, he was likely out of sight of Secret Service sharpshooters on another building’s roof about 400 feet away.

At one point in the video, at least one law enforcement officer appears to be walking near the building, but it’s unclear if the officer heard the warnings or knew a potential shooter was on the roof.

Another video, captured about 57 seconds after the first video ends, shows the side of the building that faced the rally. An officer is seen walking toward the building slowly from a different direction; it’s unclear if this is the same officer as in the first video.

Trump: “Probably 20 million people. And, you know, that’s a little bit old, that chart. That chart — That’s a couple of months old. And if you want to really see something that said, take a look at what happened —” “Get the fuck down.”

At least three police vehicles are also seen parked in the lot next to the building, including one directly outside an entrance to the building. It is unclear if any officers are inside the cars.

Thirteen seconds into the video, while the officer walks alongside the building toward the gunman, the first shots ring out. The shooter is briefly visible on top of the roof. The officer flinches at the shots, and appears to turn away from the building.

Nailah Morgan contributed video production.

David Botti is a senior producer on the Visual Investigations team , which combines traditional reporting with digital forensics and open source methods. He previously worked for the BBC in Washington and London, and as a freelance journalist in the Middle East. More about David Botti

Malachy Browne is enterprise director of the Visual Investigations team at The Times. He was a member of teams awarded the Pulitzer Prize for International Reporting in 2020 and 2023. More about Malachy Browne

Haley Willis is a Times reporter with the Visual Investigations team, covering conflict, corruption and human rights. More about Haley Willis

Riley Mellen is a reporter on The Times’s visual investigations team, which combines traditional reporting with advanced digital forensics. More about Riley Mellen

Dmitriy Khavin is a senior video editor with the Visual Investigations team . More about Dmitriy Khavin

Our Coverage of the Trump Rally Shooting

The Investigation : F.B.I. officials told Congress that the 20-year-old gunman who tried to kill Donald Trump used his cellphone and other devices to search for images of Trump and President Biden .

Security Blind Spots : Even as investigators continue to examine what happened at the Trump rally, it is already clear that there were multiple missed opportunities to stop the gunman  before the situation turned deadly.

The Gunman : In interviews, former classmates of the suspect described him as intelligent but solitary , someone who tried to avoid teasing by fellow students.

Secret Service Director : Kimberly Cheatle  returned in 2022 to lead the agency she had served for nearly 30 years. Now, the assassination attempt on Trump has thrown her tenure into uncertainty .

Fears of What’s Next : Among voters, there is growing anxiety that America’s political divide is nearly beyond repair, and the shooting only made things worse .

I've Been on Over 25 Cruises, Here is How I Cruise on a Budget

L ooking to go on a cruise without spending too much money? The good news is that cruising on a budget is very doable. I’m sharing my cruise tips to help you get the best cruise deals and save money while cruising. These practical tips are perfect for those of you who want to make the most of your cruise experience without spending too much money.

How to Cruise on a Budget

1. book the cheapest room on an old ship.

A simple yet effective way to save money on a cruise is to book the cheapest room on the oldest ship. Typically, the inside cabin is the most affordable option, and the oldest ships are the cheapest. 

Cruise lines charge a premium for the newest ships, even for the same itinerary. By choosing the oldest ship’s cheapest room, I am able to take more cruises throughout the year. I personally prefer cruising on older ships, and you can read about why I enjoy cruising on older ships in my article.

2. Look for Last Minute Deals on Repositioning Cruises

If you’re looking to go on a cruise on a budget, booking last minute deals is the way to go. Last minute deals on repositioning cruises usually offer the best cruise deals. 

Repositioning cruises is when a ship moves from one region to another, such as moving from Europe and ending up in Florida. These cruises typically have plenty of sea days and are often longer than usual. They take place during the shoulder off-peak season, but if you keep an eye out, you can find some incredible last-minute deals. 

You can even get deals for as low as $50 per person per night on these repositioning cruises. For more information on how to get the best last-minute deals , check out my article.

3. Go During Off Peak 

Another way to save money is by cruising during the off-season. During the summer and Holidays, cruising is at its peak, which means that prices are higher. 

However, if you choose to go during the fall and winter months, such as September, you may be able to find some great deals on cruise fares. 

Or if you’re willing to take the risk of traveling during hurricane season, you can get some cheap deals on Caribbean cruises. If you cruise during hurricane season, check out my anti-seasickness advice .

Another benefit of going on a cruise during the off-season is that the ship and ports will be less crowded.

4. Keep an Eye Out for Sales and Promotions

I never book a cruise at full price, and I always search for deals on cruises. Cruise lines are always having sales and promotions such as free gratuity, free Wi-Fi, free beverage packages, free 3rd and 4th person, or even kids sail free. 

Their biggest sales are during the Wave season, which is from January to March, as well as on Black Friday and Cyber Monday.

Over the years, I have saved a lot of money by looking for deals. If you want to know more, check out my article on when is the best time to book a cruise to get the best deal.

5. Check for Cheaper Shore Excursions

Cruise shore excursions are expensive. To save money, you need to shop around for cheaper shore excursions. 

You can do this by booking directly with independent tour operators such as Viator to save money on shore excursions. The cruise line shore excursion is usually more expensive because they charge a premium for the guarantee that the ship won’t leave without you. 

However, in my experience, independent operators often offer the same tour at a lower price, and since they do the same tour with cruise passengers every week, getting left behind is never an issue.  

I always compare the prices of the cruise shore excursions with those offered by  Viator . I have saved a lot of money by booking cheaper shore excursions.

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6. Depart from a Port You Can Drive To

Choosing a port that is close to your home is a great way to save money on your cruise. You can save a lot by not having to pay for airfare. Your transportation costs will be greatly reduced to just car parking fees or perhaps just the price of an Uber or taxi. 

For example, I live near New York so when I go on a Caribbean cruise, I always depart from one of the New York cruise ports instead of flying to Florida.

7. Bring Your Own Wine

Every penny counts if you are on a budget. One great way to save money on a cruise is by bringing your own wine. This is a money-saving cruise hack that many cruisers are not aware of.

For example, Royal Caribbean permits each guest to bring one sealed 750 ml bottle of wine or champagne, while Disney Cruise Line allows two unopened bottles of wine or champagne. You can only bring wine on embarkation day and not from the port. Check with your cruise line to see what’s allowed. 

It’s worth noting that if you bring your bottle of wine to the main dining room, you will have to pay corkage. To avoid this, I suggest getting wine glasses from the bar and borrowing a corkscrew from your cabin steward.

You can enjoy your wine in your stateroom. I always pour myself a glass of wine and take it with me to the lobby so I can enjoy it with live music.

8. Get Free Champagne

Alcoholic beverages can be quite expensive on a cruise. However, there are ways to save money on drinks while on a cruise. 

Many first-time cruisers don’t realize that they can get free drinks on a cruise. It’s actually quite easy to get free champagne. All you have to do is attend cruise art auctions, where they typically serve free champagne to guests. The best part is that there is no obligation to buy anything from the art auction. 

In addition to art auctions, there are other ways to get complimentary drinks. Simply check the daily planner to see if there are any gift shop events offering free liquor samples to attract customers to their store. Keep in mind that you’re more likely to find free champagne and free tasting events on sea days rather than port days. 

For more tips on how to get free champagne and drinks on a cruise, be sure to check out my article on 10 ways to get free champagne and drinks .

9. Bring Essentials from Home

Buying toiletries and other essentials is expensive on a cruise. To avoid paying exorbitant cruise ship prices, I always make sure to pack toiletries and OTC medicines, so I don’t have to buy them on the ship. I have a toiletry bag packing list that I print to help with my packing, check it out .  

Also, bringing a refillable water bottle to the cruise is another smart way to save money. You can easily refill it at the buffet, and it comes in handy to have it with you on shore excursions and in your stateroom. 

By using a refillable water bottle, you avoid buying expensive bottled water on the ship and save yourself the hassle of repeatedly going back to the buffet for water. 

In my opinion, an insulated water bottle without a straw is a great choice because you don’t have to deal with washing straws in your cabin.

10. Use the Cruise Ship Laundromat

If you’re going on a long cruise or traveling with kids, it’s likely that you will end up having to do some laundry. One way to save money while on your cruise is to use the coin-operated laundromat on the ship instead of the laundry service, which can be quite expensive.

Before I go on a cruise, I always check to see if the cruise ship I’m going on has a laundromat. It is usually cheap and some cruise lines like Princess Cruise will even let you wash your clothes for free (you just need to pay for detergent).

If the ship you’re on doesn’t have a laundromat, you can still do some light washing in your cabin. I always bring these travel laundry packets just in case.

11. Take Advantage of Shareholder Benefits

Another way I save money on cruising is to take advantage of shareholder benefits. Many cruise lines offer onboard credit to shareholders, which can range from $50 to $1000. 

The amount of credit you receive depends on the duration of your cruise. You will also need to own a minimum number of shares to get the shareholder benefit. 

Don’t miss out on this opportunity to get free money from cruise lines. Check out my article on how to take advantage of cruise shareholder benefit .

Check out my cruise packing lists with free printables for your upcoming Caribbean cruise , Alaska cruise , Mexico cruise , Mediterranean Cruise , British Isle Cruise and Bermuda cruise .

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10 Overpriced Things to Never Buy on a Cruise

The post I’ve Been on Over 25 Cruises, Here is How I Cruise on a Budget appeared first on Suburbs 101 .

What we know about CrowdStrike’s update fail that’s causing global outages and travel chaos

A faulty software update issued by security giant CrowdStrike has resulted in a massive overnight outage that’s affected Windows computers around the world , disrupting businesses, airports, train stations, banks, broadcasters and the healthcare sector.

CrowdStrike said the outage was not caused by a cyberattack, but was the result of a “defect” in a software update for its flagship security product, Falcon Sensor. The defect caused any Windows computers that Falcon is installed on to crash without fully loading.

“The issue has been identified, isolated and a fix has been deployed,” said CrowdStrike in a statement on Friday . Some businesses and organizations are beginning to recover, but many expect the outages to drag on into the weekend or next week given the complexity of the fix. CrowdStrike CEO George Kurtz told NBC News that it may take “some time for some systems that just automatically won’t recover.” In a later tweet , Kurtz apologized for the disruption.

Here’s everything you need to know about the outages.

What happened?

Late Thursday into Friday, reports began to emerge of IT problems wherein Windows computers were getting stuck with the infamous “blue screen of death” — a bright blue error screen with a message that displays when Windows encounters a critical failure, crashes or cannot load.

The outages were first noticed in Australia early on Friday, and reports quickly came in from the rest of Asia and Europe as the regions began their day, as well as the United States.

Within a short time, CrowdStrike confirmed that a software update for Falcon had malfunctioned and was causing Windows computers that had the software installed to crash. Falcon lets CrowdStrike remotely analyze and check for malicious threats and malware on installed computers.

At around the same time, Microsoft reported a significant outage at one of its most used Azure cloud regions covering much of the central United States. A spokesperson for Microsoft told TechCrunch that its outage was unrelated to CrowdStrike’s incident .

Around Friday noon (Eastern time), Microsoft CEO Satya Nadella posted on X saying the company is aware of the CrowdStrike botched update and is “working closely with CrowdStrike and across the industry to provide customers technical guidance and support to safely bring their systems back online.”

What is CrowdStrike and what does Falcon Sensor do?

CrowdStrike, founded in 2011, has quickly grown into a cybersecurity giant. Today the company provides software and services to 29,000 corporate customers, including around half of Fortune 500 companies, 43 out of 50 U.S. states and eight out of the top 10 tech firms, according to its website .

The company’s cybersecurity software, Falcon, is used by enterprises to manage security on millions of computers around the world. These businesses include large corporations, hospitals, transportation hubs and government departments. Most consumer devices do not run Falcon and are unaffected by this outage.

One of the company’s biggest recent claims to fame was when it caught a group of Russian government hackers breaking into the Democratic National Committee ahead of the 2016 U.S. presidential election. CrowdStrike is also known for using memorable animal-themed names for the hacking groups it tracks based on their nationality, such as: Fancy Bear , believed to be part of Russia’s General Staff Main Intelligence Directorate, or GRU; Cozy Bear , believed to be part of Russia’s Foreign Intelligence Service, or SVR; Gothic Panda , believed to be a Chinese government group; and Charming Kitten , believed to be an Iranian state-backed group. The company even makes action figures to represent these groups, which it sells as swag .

CrowdStrike is so big it’s one of the sponsors of the Mercedes F1 team , and this year even aired a Super Bowl ad — a first for a cybersecurity company. 

Who are the outages affecting?

Practically anyone who during their everyday life interacts with a computer system running software from CrowdStrike is affected, even if the computer isn’t theirs. 

These devices include the cash registers at grocery stores, departure boards at airports and train stations, school computers, your work-issued laptops and desktops, airport check-in systems, airlines’ own ticketing and scheduling platforms, healthcare networks and many more. Because CrowdStrike’s software is so ubiquitous, the outages are causing chaos around the world in a variety of ways. A single affected Windows computer in a fleet of systems could be enough to disrupt the network. 

TechCrunch reporters around the world are seeing and experiencing outages, including at points of travel, doctors’ offices and online. Early on Friday, the Federal Aviation Administration put in effect a ground stop, effectively grounding flights across the United States, citing the disruption. It looks like so far the national Amtrak rail network is functioning as normal. 

What is the U.S. government doing so far?

Given that the problem stems from a company, there isn’t much that the U.S. federal government can do. According to a pool report, President Biden was briefed on the CrowdStrike outage, and “his team is in touch with CrowdStrike and impacted entities.” That’s in large part because the federal government is a customer of CrowdStrike and also affected.

Several federal agencies are affected by the incident, including the Department of Education , and Social Security Administration, which said Friday that it closed its offices as a result of the outage.

The pool report said Biden’s team is “engaged across the interagency to get sector by sector updates throughout the day and is standing by to provide assistance as needed.” 

In a separate tweet, Homeland Security said it was working with its U.S. cybersecurity agency CISA, CrowdStrike and Microsoft — as well as its federal, state, local and critical infrastructure partners — to “fully assess and address system outages.”

There will no doubt be questions for CrowdStrike (and to some extent Microsoft, whose unrelated outage also caused disruption overnight for its customers) from government and congressional investigators. 

For now, the immediate focus will be on the recovery of affected systems.

How do affected customers fix their Windows computers?

The major problem here is that CrowdStrike’s Falcon Sensor software malfunctioned, causing Windows machines to crash, and there’s no easy way to fix that. 

So far, CrowdStrike has issued a patch, and it has also detailed a workaround that could help affected systems function normally until it has a permanent solution. One option is for users to “reboot the [affected computer] to give it an opportunity to download the reverted channel file,” referring to the fixed file.

In a message to users , CrowdStrike detailed a few steps customers can take, one of which requires physical access to an affected system to remove the defective file. CrowdStrike says users should boot the computer into Safe Mode or Windows Recovery Environment, navigate to the CrowdStrike directory, and delete the faulty file “C-00000291*.sys.”

The wider problem with having to fix the file manually could be a major headache for companies and organizations with large numbers of computers, or Windows-powered servers in datacenters or locations that might be in another region, or an entirely different country.

CISA warns that malicious actors are ‘taking advantage’ of the outage

In a statement on Friday, CISA attributed the outages to the faulty CrowdStrike update and that the issue was not due to a cyberattack. CISA said that it was “working closely with CrowdStrike and federal, state, local, tribal and territorial partners, as well as critical infrastructure and international partners to assess impacts and support remediation efforts.”

CISA did note, however, that it has “observed threat actors taking advantage of this incident for phishing and other malicious activity.” The cybersecurity agency did not provide more specifics, but warned organizations to stay vigilant.

Malicious actors can and will exploit confusion and chaos to carry out cyberattacks on their own. Rachel Tobac, a social engineering expert and founder of cybersecurity firm SocialProof Security, said in a series of posts on X to “verify people are who they say they are before taking sensitive actions.”

“Criminals will attempt to use this IT outage to pretend to be IT to you or you to IT to steal access, passwords, codes, etc.,” Tobac said.

What do we know about misinformation so far?

It’s easy to understand why some might have thought that this outage was a cyberattack. Sudden outages, blue screens at airports, office computers filled with error messages, and chaos and confusion. As you might expect, a fair amount of misinformation is already flying around , even as social media sites incorrectly flag trending topics like “cyberattack.”

Remember to check official sources of news and information, and if something seems too good to be true, it might just well be.

TechCrunch will keep this report updated throughout the day.

TechCrunch’s Ram Iyer contributed reporting.

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Journey to The North Pole Cruises

Experience a Magical Journey on Lake Coeur d'Alene

Hello, Santa!

Get ready to feel the holiday magic on Lake Coeur d’Alene! Take a Journey to the North Pole onboard Lake Coeur d'Alene Cruises to see 1.5 million twinkling lights, fire-breathing dragons, and even visit Santa at his NEW North Pole!

Join us for our 27th year of these magical cruises out on the water - an annual family tradition that is fun for all ages.

Featuring an extravaganza of over 250 holiday light displays and millions of vibrant lights that will light the way as your family cruises to meet Santa Claus, Mrs. Claus, the Elves, and even the Grinch, too! And the best part: parents and kids alike will be delighted as Santa reads each child’s name from the Nice List. The evening concludes with a brilliant display of fireworks lighting up the night sky.

Santa's Sneak Peek Week Cruises

Experience The Magic during Santa's Sneak Peek Week! Four daily cruise times are available Wednesday, Nov 15 - November 22 in 2024

Cruise Length: 40 minutes

First Cruise: 4:30 - 5:10 PM (boarding at 4 PM)

Second Cruise: 5:30 - 6:10 PM (boarding at 5 PM)

Third Cruise: 6:30 - 7:10 PM (boarding at 6 PM)

Last Cruise: 7:30 - 8:10 PM (boarding at 7 PM)

Boarding Location: Inside the Resort Plaza Shops ( Boarding Directions )

Tickets Include:

• 25% Sneak Peek Week Discount*
• All the same magic as our regular schedule cruise

Ticket Price(s):

• Adult - $22.25 ( $27.50 )
• Adult (Ages 55+) - $21.50 ( $26.50 )
• Children (Ages 6-12) - $11.00 ( $12.50 )
• Children (Ages 5 & under) - FREE!

*Please note: Listed ticket prices above include applicable taxes and fees AND our twenty-five percent "Sneak Peek Week" discount. Additional discounts can not stack.

Don't leave Mr. & Mrs. Claus waiting - Join us on our annual Journey to The North Pole!

Four daily cruise times are available between November 23 - January 2nd in 2024.

• A magical journey across Lake Coeur d'Alene to the North Pole!
• See Santa, Mrs. Claus, and their helpers
• Make it onto Santa's nice list - have your kiddo's names magically announced!
• Adult - $29.00
• Adult (Ages 55+) - $28.00
• Children (Ages 6-12) - $14.00

Private North Pole Cruises

Limited availability between November 15 through January 2nd in 2024.

Reserve a private experience going to The North Pole!

Cruise Length: 1 hour

Available Times: 4:30 PM, 6:30 PM, and 8:30 PM

Private Cruise Includes:

• An exclusive, extended cruise to the North Pole
• Up to 35 guests
• Hot chocolate bar add-on available and a no-host bar is available to purchase cocktails onboard the boat

Cruise Price(s):

• Deluxe Weekday Package - $750 Available Mon - Thurs
• Deluxe Weekend Package - $850 Available Fri - Sun

To book this magical experience, please contact Cheryl Johnston, Cruise Sales Manager Please call (208) 415-5623. Reservation required. If you would like to book the boat for more than one hour, or for more than twenty five people, please inquire with Cheryl.

Lighting Ceremony Cruises

Experience the magic as we flip the switch and light up the lake with over 1.5 million Christmas lights and the most magnificent holiday fireworks display in the Pacific Northwest.

Cruise Length: 1 hour 30 minutes

Cruise Date: November 24th, 2024

First Cruise: 5 PM - 6:30 PM (boarding at 4:30 PM)

Second Cruise: 5:30 PM - 7 PM (boarding at 5 PM)

Boarding Location:  Inside the Resort Plaza Shops ( Boarding Directions )

Ticket Includes:

• Front-row seats to the annual lighting ceremony fireworks show
• A visit to The North Pole
• Festive atmosphere for all ages

Ticket Prices:

• Adult - $46.25
• Youth (Ages 6-12) - $35.25
• Youth (Ages 5 & under) - FREE

New Year's Eve Dessert Cruise

Ring in the New Year with a sweet celebration aboard our New Year’s Eve Dessert Cruises! Join us on Tuesday, December 31st, 2024, for an unforgettable night filled with delicious bites and the BEST views of the Coeur d'Alene fireworks!

Date & Time: Dec 31st, 2024, at 10:30 PM - 12:15 AM (boarding at 10 PM)

• Indulge in an array of delectable desserts
• Spectacular views of Coeur d'Alene fireworks
• Adult - $51.50
• Adult (Ages 55+) - $49.50
• Youth (Ages 6-12) - $42.00

Don't miss out on the sweetest New Year's Eve celebration! All ages are welcome! Gather your friends and family for a sweet celebration on the water. Limited tickets available. Book now for an enchanting New Year's Eve experience.

Before We Cruise!

Q. Where do we board?

A. Boarding for our Journey to The North Pole and holiday lights cruises take place inside the Resort Plaza Shops. Please do not go directly to the Boardwalk Marina - instead, check in and stay warm at the shops. Our team will walk you down to the Boardwalk Marina as a group once we're ready to board.

Q. Are strollers allowed aboard?

A. Yes! Our boardwalk is stroller accessible and we allow strollers aboard. We just ask you "park" your stroller in an area that does not block seating or walkways for other passengers, please.

Q. Is food and beverage options available aboard?

A. Yes! Our onboard bar offers an array of specialty holiday-inspired drinks. Christmas cookies, hot chocolate, and other options are available for purchase.

Make It an Overnight Stay

Our Lake Coeur d'Alene holiday cruises are a magical holiday experience. By the end of the cruise, you and your family with leave with lasting memories to cherish for a lifetime. Truly priceless. Level-up your whole experience by making it an overnight experience at The Coeur d'Alene Resort.

I've taken over 30 cruises by myself. I was lonely for a few until I realized I'd cracked the code for the perfect getaway.

• I love cruises, but I was hesitant to go on them alone because I thought I'd be lonely.
• I was lonely at first, but less so once I did what I wanted and stopped worrying about socializing. 
• I love that  cruising solo allows me to relax and see the world on my own terms.

I'm in my 60s, and I've been fortunate to take more than 30 solo cruises over the past 15 years.

I started doing so after I discovered that I love going on cruises , but my wife did not. Fortunately, she's fine with me taking off by myself — I'm not sure whether it's because she wants to make me happy or just likes to periodically get rid of me for a while.

Either way, my choice was to cruise solo or not at all. I opted for the former.

My first few cruises were lonely until I freed myself of solo-travel expectations

The first few times I cruised solo, I took three- and four-night cruises to see whether I could handle being alone on a ship .

I was a little lonely on those first few cruises, primarily because I didn't know what to do with myself or what was expected of me as a solo traveler.

I felt as if I had to attend tons of ship events and have my meals at shared tables with other people, but it didn't actually make me feel less lonely. I didn't enjoy doing things just for the sake of being around other people, either.

Finally, I asked myself an important question: What was I actually looking to get out of the cruise experience?

I wanted to relax and do what I wanted, not what others expected me to do on a cruise .

So, I stopped prioritizing socializing and started only doing things that furthered my own enjoyment. I found these things weren't dependent on being with others, and I became more at peace with being alone .

Eventually, I increased the length of my cruises to seven, 10, and even 16 nights. I'm still amazed at how fast time seems to pass on a ship.

I love getting to do what makes me happy without worrying about others

Turns out, it's OK to do absolutely nothing on vacation. And I don't need company to enjoy the benefits of being on a cruise .

I found that I like spending meals alone with a book, free from feeling obligated to converse or wait for others to finish eating before enjoying my next course.

Going to the nightly onboard shows is still fun for me, but I stopped doing onshore excursions that don't further my relaxation. Sometimes, I just watch movies on the television in my cabin.

Although I no longer prioritize socializing, I still strike up conversations with people often, and I welcome those who ask to join me when they see me sitting alone.

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But above all, cruising solo has taught me to be more comfortable in my own skin and more confident in myself. It's also allowed me to see the world without waiting for others.

I've now traveled throughout North America and made bucket-list trips to Antarctica and Iceland.

These days, the one downside of being alone is having to pay the dreaded single supplement, which usually doubles a cruise's base fare. But by booking an inside cabin , I can somewhat mitigate this cost of traveling solo.

Watch: Why it costs $1 million a day to run one of the world's biggest cruise ships

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