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Delta Air Lines' pet policy: Everything to know before flying with a pet on Delta

Are you looking to fly Delta Air Lines and bring your dog — or cat or bird — with you on your next vacation? If so, you're in luck, as Delta allows these three types of animals to fly with you in-cabin for a small fee.

But before you go ahead and book your flight, you'll want to be extremely aware of the Delta pet policy . There are some confusing rules and Delta doesn't allow a pet to fly with you on board on all routes, aircraft and seats. Having all the information in advance will ensure that your pet can join you on your travels.

Here's everything you need to know about the Delta Air Lines pet policy.

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Delta Air Lines pet policy

With the Delta pet policy, you can bring small dogs, cats and household birds with you in-cabin to select destinations. All pets must fit into a pet carrier and be at least 10 weeks old for domestic travel, at least 16 weeks old if traveling to the U.S. from another country and at least 15 weeks old when traveling to the EU.

Passengers are only allowed to bring one pet carrier on board, but in some cases, multiple pets are allowed per carrier. For example, one female cat or dog can travel with her un-weaned litter (with no cap) if the kittens or puppies are between 10 weeks to six months of age. Additionally, if you have two pets of the same breed and size between the ages of 10 weeks and six months, those pets are allowed in one pet carrier as long as they fit. In these situations, Delta will only charge you for one pet.

Delta also limits where you can sit if you bring a pet. Per the Delta pet policy, you'll need to avoid selecting seats at the bulkhead and in emergency exit rows. Likewise, avoid seats designated as "no stowage," which are rows 30 to 35 on the A330-200 aircraft, rows 30 to 43 on the A330-300 aircraft and center seats on the B757-200 aircraft. Also, know that carry-on pets are not allowed in any cabin with flat-bed seats, international business class, international Delta One or Delta Premium Select.

There are also additional restrictions when flying with a pet on Delta outside the U.S.:

• You can only bring household birds on domestic U.S. flights (excluding Hawaii, U.S. Virgin Islands, Puerto Rico and Guam).
• You can't bring pets to Hawaii, the United Kingdom and Ireland.
• You can't travel to or from Hong Kong, South Africa, Australia and New Zealand with pets.
• The CDC currently bans dogs from entering the U.S. from high-risk countries for rabies, such as Egypt.

Since country rules can change at any time, make sure to review Delta's international pet travel restrictions .

Additionally, at the onset of the pandemic, the Delta pet cargo option was put on hold and has yet to come back. Per the Delta dog policy, your dog must fit in an approved pet carrier tha can fit under the seat in front of you — so larger dogs usually can't travel with you on Delta.

Related: A comprehensive guide to traveling with pets

Flying with a pet on Delta

Delta Air Lines recently decreased the cost of bringing a pet on board with you. For tickets purchased on or after Feb. 28, 2022, the cost of flying with a pet on Delta is $95 for flights within the U.S., Canada, Puerto Rico and the U.S. Virgin Islands. For previously purchased flights, the cost is $125.

However, if you're flying internationally, the cost is slightly different. For all international flights — except to or from Brazil — the price is significantly more expensive, at $200. However, flying with a pet on Delta to or from Brazil is only $75.

All fees are one-way and are collected when checking in for your flight at the airport.

The Delta Air Lines pet policy limited the number of pets on board and within each cabin. So, you'll want to contact Delta as early as possible if you plan to bring a pet.

Finally, if one of Delta's partners operates your flight, you'll need to call the partner airline directly to learn more about its pet policies.

Related: 8 things to consider before flying with your pet

Delta Air Lines' pet carrier requirements

All pets on a Delta flight must fit into a pet carrier or kennel , and that carrier or kennel must fit under the seat in front of you.

The pet carrier can be soft-sided or hard-sided, but it must be leak-proof and ventilated (three side ventilation openings or four sides for international travel). The pet also must be able to move around and not protrude from the sides. All pets must stay in their carrier while in the boarding area, on the aircraft and in Delta lounges.

Delta recommends a soft-sized kennel with a maximum size of 18 inches by 11 inches by 11 inches. But, some seats may feature more under seat storage and fit a larger kennel. The agent will record your kennel dimensions when you contact Delta to add your pet to your reservation.

When flying with a pet on Delta, remember that your pet carrier will count as one of your carry-on items. So, in addition to your carrier, you can also bring one personal item on board.

Related: How to change or cancel a Delta Air Lines flight

Bottom line

As long as you do your research regarding the aircraft and cabin you book, bringing a small dog, cat or bird with you on your next Delta flight is incredibly easy. While you can't bring larger dogs with you right now, Delta may resume the Delta pet cargo program in the future.

Make sure to review all of the rules before booking your flight. By doing so and paying a modest fee, you might be able to enjoy your next trip with your small dog, cat or household bird.

UponArriving

Delta Airlines Pet Policy Guide [2022]

Traveling with a pet can be complicated if you don’t understand the rules and regulations of the airlines and the countries you are traveling to. In this guide, I will not only take you through all that you need to know about Delta Airlines’ pet policy, but I’ll share the requirements, restrictions, and limitations of traveling to some popular countries as well.

Table of Contents

What is the Delta Airlines pet policy?

Passengers can travel with their pets as a carry-on or ship them via Delta Cargo as long as they provide all the necessary carriers for the pet(s), supply any needed documents, and pay the fees. I’ll take you through all of these requirements in detail below.

Tip: Use the free app WalletFlo to help you travel the world for free by finding the best travel credit cards and promotions!

What are the fees for traveling with your pets as a carry-on with Delta Airlines?

Small dogs, cats, and household birds can all travel with you in the cabin for a one-way fee, collected each time you board a Delta Airlines flight. As per Delta Airlines policy, household birds are allowed on domestic U.S. flights only, excluding Hawaii, US Virgin Islands, Puerto Rico, and Guam. 

All animals must fit in a small, well-ventilated pet carrier that fits under the set in front of you. If your pet is too large to fit then you need to consider shipping through Delta Cargo which I have explained in a separate section later below.

Note: Pets in kennels brought in the cabin count as your one carry-on item. In addition to the kennel, Delta allows you to bring one personal item onboard the aircraft .

The following fees apply to/from the following destinations.

CAD amount will be charged to exit Canada, while EUR amount will be charged to exit Europe. These fees are established by the contract of carriage in effect at the time of ticket issuance.

How to avoid Delta Airline pet fees

One of the simplest ways to avoid pet fees at Delta is to use the right travel rewards credit card . The Capital One Venture Rewards Credit Card is a great card for general travel expenses and since these expenses will often code as travel points, it can be used to offset airline pet fees. Other cards like the Chase Sapphire Reserve have a $300 travel credit that could be used on virtually any type of travel purchase, including pet fees.

Tip: Use WalletFlo for all your credit card needs. It’s free and will help you optimize your rewards and savings!

Carry-on pet exceptions and embargos.

When traveling to or from the following destinations on Delta, pets are only permitted to travel as cargo. There is, however, an exception for service animals. When traveling to Hawaii, pets are strictly not permitted in the cabin and other restrictions may also apply. 

A good idea is to go through the current Delta pet travel restrictions based on your destination and/or connecting flights before you book your seats.

As of the date of publishing this post, there is a temporary suspension for dogs traveling within a 6 month period from countries that the CDC considers high risk for dog rabies . The only way around this is to obtain advance written approval from the CDC. This CDC Dog Import Permit applies to all carry-on pets, those traveling via cargo, and even service animals.

The following countries are on the exception list.

• Brazil – Exit Brazil
• Colombia – Exit Colombia
• New Zealand
• Republic of Ireland
• South Africa
• United Kingdom
• United Arab Emirates

If you have a ticket that was purchased for travel from Brazil or Colombia to the U.S. on or after June 7th, 2021, carry-on pets will no longer be allowed with you. Tickets purchased before this date will be honored, however. This embargo does not apply to trained service animals.

Delta Airlines carry-on pet rules

If your furry friend is going to be accompanying you on a Delta flight then here are the rules you need to keep in mind

Cabin Restrictions

For the safety and comfort of all passengers, Delta Airlines allows a fixed number of pets on their aircraft. This means that acceptance is on a first-come, first-serve basis. You should call Delta in advance at 800-221-1212 to arrange to bring your pet on board.

Also, keep in mind that those traveling with a service animal or an emotional support animal will not be allowed to carry an additional pet in the cabin. For your reference, here is the total fixed number of pets Delta allows on their flights depending on the ticket class and destination .

Additionally, carry-on pets are not permitted in the following areas:

• Bulkhead , emergency exit rows
• Seats designated as “no stowage”
• Flat-bed seats
• Rows 30-35 on the A330-200 aircraft
• Rows 30-43 on the A330 -300 aircraft
• Center seats on the B757-200 aircraft

Emotional support animals and Service Animals

Starting January 11, 2021, Delta Airlines no longer recognizes emotional support animals as service animals. You can of course still carry them as a regular carry-on pet as per the rules and regulations.

Also starting January 11, 2021, Delta now only recognizes dogs as service animals. Travelers with disabilities who require a service animal must fill out the U.S. DOT Service Animal Air Travel Form . You can find Delta’s complete guide to service animals here .

Military and Foreign Service Officer’s Pets

As a special policy, pets traveling with active U.S. Military or Active U.S State Department Foreign Service Officers (FSO) or their spouses with active transfer orders are transported as checked baggage. For detailed information on the rules and regulations for this category, you can visit here .

Pet Comfort

All animals must be small enough to comfortably fit in their kennel and they must not touch or protrude from the sides of the kennel. Pets must also be able to move around comfortably in their container. 

Please also note that the hard or soft-sided kennels must be leak-proof and have ventilation on 3 sides (4 sides if you are traveling to an international destination)

Sedation/ Tranquilizers

Sedating your animals is not recommended as the effects of pressurized cabins can be unpredictable. Sedation sometimes causes breathing issues with animals as well. In case you have sedated your pet please inform Delta Airlines crew before you board your flight.

Space and Size

All kennels must fit under the seat directly in front of you. Since the space under the seat in front varies from aircraft to aircraft, Delta recommends a soft-sided Kennel with maximum dimensions of 18” x 11” x 11” that will fit most aircraft.

Pet must always be in the container

Your pet must never leave the container whether you are at the airport, the Delta boarding area , a Delta airport lounge including Delta Sky Club , or onboard the aircraft. The doors to the kennel must always be secured properly.

Your pet’s age

For domestic travel, the pet must be at least 10 weeks. For travel to and from European countries, the pet must be 15 weeks or older. For all other international destinations, your pet must be at least 16 weeks old.

While there is no maximum age for your animal as it varies greatly from pet to pet, it is advised that aging pets should not be subjected to the stresses of air travel.

Animal breed restrictions

Brachycephalic (snub-nosed) dogs and cats and their mixes are not permitted on Delta or Delta Connection flights. See Delta Cargo , for a full list of embargoed dog and cat breeds.

Counts as a carry-on item

Your pet’s kennel will count as one carry-on item, meaning you will be allowed to bring only one additional personal item onboard the aircraft. Everything else must be checked in.

Exceptions to the single pet per kennel rule

• Exception 1: A female dog or cat is allowed per kennel with her un-weaned litter. The litter must be a minimum of 10 weeks old to 6 months of age. There is no restriction on the number of animals in the litter.
• Exception 2: You are allowed 2 pets of the same breed and size between the age of 10 weeks and 6 months in a kennel, provided that they are small enough to comfortably fit into the kennel and are compatible. In this case, they will be charged as 1 pet.

Delta Sky Club

All the above rules that apply to pets onboard aircraft also apply to any Delta Sky Club. Pets may never leave the container and if required a Delta representative can help you find a pet relief area that is available at most airports.

Delta Airlines cargo policy

Transporting your animal through cargo can be stressful for them. When you are bringing them along as a carry-on, at least you are there to comfort them. With cargo, they no longer have that comfort. 

However, if you are in a situation where you cannot accompany your pet for some reason or if your pet is too large to be carried in the cabin then you will have to use cargo. Please note that the Animal Breed Restriction and tips on Sedation/ Tranquilizers mentioned above in carry-on rules, also apply to sending animals through cargo.

Do visit Delta’s International & Connections Pet Travel Guide for the latest rules and restrictions for all key international and long-haul destinations.

Health certificate

A current health certificate by a licensed veterinarian is required within 10 days of the travel date for your pet. It must have the following details.

• Name and address of the shipper.
• Tag numbers or tattoos assigned to the animal.
• Age of the animal being shipped: USDA regulations require animals to be at least 8 weeks old and fully weaned before traveling by cargo domestically, at least 16 weeks old before traveling to the U.S. from other countries, and at least 15 weeks old for European travel.
• A statement declaring the animal to be in good health (all animals that are pregnant must be declared in the statement).
• List of administered inoculations when applicable.
• Your veterinarian’s signature and seal (if applicable).
• Date of issue of the certificate.

Live Animal Checklist/Confirmation of Feeding

You must complete a live animal checklist when you bring your pet in for cargo at Delta Airlines. In it, you must confirm that the animal has been given food and water within four hours of check-in. Additionally, you have to provide feeding instructions and if your pet needs to be fed again during transit, you must provide the food as well.

Weather Requirements

Delta Airlines has a policy of not transporting pets during extreme temperatures for the safety of the animals themselves. This includes temperatures exceeding 80˚F (27˚C) or temperatures falling below 20˚F (-7˚C), at any point during the route. A Certificate of Acclimation is required when temperatures fall between 20˚F (-7˚C) and 45˚F (7˚C).

The Delta Airlines pet travel policies are simple enough to understand. You will be paying between $75 and $200 depending on your destination. You must ensure to follow all the rules and observe the restrictions that we have listed above and you will be set to go.

Daniel Gillaspia is the Founder of UponArriving.com and the credit card app, WalletFlo . He is a former attorney turned travel expert covering destinations along with TSA, airline, and hotel policies. Since 2014, his content has been featured in publications such as National Geographic, Smithsonian Magazine, and CNBC. Read my bio .

One comment

When will delta resume travel for dogs from Palm Springs Ca to AVC which is Wilkes barre pa. Due to extreme weather temperatures? Do you have partners / regional airlines which can accommodate the dog kennels in their cargo areas? There are two smaller planes involved in that trip.

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The Pet Friendly Vacation Guide

Delta Airlines Pet Policy: Everything You Need to Know Before Flying with Your Dog or Cat

posted on March 12, 2023 by James Brockbank | Last updated on March 13, 2023

Traveling with your pets can be pretty tricky and not to mention anxiety-inducing. Finding an airline ready to accommodate you is challenging, but their policies can be confusing, even if they accept pets. 

Luckily Delta’s pet policy is straightforward, and the airline tells you all you need to know about how it works and the requirements. The Delta pet policy allows some animals to travel as carry-ons based on their size and what types of animals they are. On the other hand, some pet passengers can ship as cargo.

Requirements for carry-on kennels

Onboard rules for passengers with carry-on pets, fees for carry-on pets, carry-on pet exceptions, reservations for carry-on pets , checking in with a carry-on pet, delta sky club® with pets, delta cargo requirements , health requirements, weather requirements , hawaii and pets , international pet travel, delta pet policy: carry-on pets.

As per Delta Airlines’ pet policy, small dogs, cats, and household birds can travel as carry-ons in the cabin with their owners. The in-cabin travel for carry-on pets requires a one-way fee that Delta will collect at check-in.

The pets you bring in cabin kennels will count as your carry-on item, meaning you can only bring one personal item onboard the plane. 

Delta Airlines allows passengers to bring only one pet carrier on board, while the pet must be at least ten weeks old for domestic travel. However, if you are traveling to the United States from another country, the pet should be at least 16 weeks old, and when traveling to a country in the European Union, at least 15 weeks old. 

Moreover, you can only bring one inside the carrier for the pet’s comfort, with a few exceptions. 

• One cat or dog of the female gender can travel with their unweaned litter in a kennel, given that the litter is between ten weeks to six months of age. There is no limit on the number of animals in the litter.
• Two pets of the same breed and size can travel in one kennel as long as they are small enough to fit into the same kennel. In this case, they will be charged as one pet. 

You must ensure that your pet can fit in a small and ventilated pet carrier that will fit under the seat in front of you. The pet carrier also must meet the following Delta Airlines requirements: 

• The pet must be small enough and fit comfortably in the carrier without touching or protruding from its sides. The animal should have the ability to move around in the kennel. 
• Both soft or hard-sided kennels must be leak-proof and with ventilation openings on three sides (four sides for international travel).
• The maximum dimensions for the carry-on kennel vary and are determined by your flight, as the space under seats varies by aircraft. Delta Airlines recommends using a soft-sided kennel with maximum dimensions of 18″ x 11″ x 11″ since it fits most aircraft types. 
• As per Delta’s recommendation, you should check your flight’s aircraft dimensions to ensure the kennel will fit. 
• The pet must remain inside its kennel with the door secured while in a Delta boarding area during boarding and deplaning. Also, the pet must be in the Delta airport lounge kennel and on board the aircraft. 
• Delta requires that you fasten the top and bottom halves of your pet crate together. You should use either metal or plastic threaded nuts and bolts to secure both halves of the crate.

Besides your pet having to remain inside their kennel closed/zipped up for the entire flight, passengers with carry-on pets may not sit in the following areas:

• Bulkhead seats
• An emergency exit row
• Seats designated as “no stowage”
• Flat-bed seats
• Rows 30-35 on the A330-200 aircraft
• Rows 30-43 on the A330-300 aircraft 
• Center seats on the B757-200 aircraft
• Delta One® seats

It is important to note that CAD will be charged for exiting Canada and EUR for exiting Europe. The one-way fee for carry-on pets at Delta Airlines is 

• Fees to/from U.S./Canada/Puerto Rico/ U.S. Virgin Islands – USD/CAD 125
• Fees for international flights are USD/CAD/EUR 200. 
• Fees to/from Brazil are USD 75.

If you plan to travel to any of the destinations we mention next, all pets must travel as cargo and cannot be in the cabin, except for service animals. 

• Barbados 
• Brazil – Exit Brazil
• Colombia – Exit Colombia 
• New Zealand
• Republic of Ireland
• United Kingdom
• United Arab Emirates

Additionally, the CDC has an ongoing, temporary suspension prohibiting the entry of dogs, and trained service animals, from high-risk countries for dog rabies into the United States. Per the CDC guidelines, dogs from high-risk countries must appear healthy, be microchipped, and be at least six months old. 

Pets as carry-ons are accepted on a first-come, first-serve basis. After you check that your pet meets all the requirements set by Delta Airlines, you should contact Delta Reservations to arrange to bring your pet on board. 

Suppose you take a flight operated by one of Delta’s airline partners. In that case, you should check directly with the operating carrier to find out their policies about bringing the pet into the cabin on international flights. 

When contacting Delta Reservations, Delta Airlines also urges customers to have their kennel dimensions (length, width, and height) ready. With the intent of ensuring their passengers’ comfort, Delta puts a limit on the total number of pets per flight.

Once you get to the airport, you must head to the Special Service Counter to check in with your pet. At the Special Service Counter for check-in, a Delta agent will ensure the pet and kennel meet Delta’s requirements for the trip and collect the set pet fee.

It is important to remember to allow extra time at check-in for Delta to ensure your pet is ready for take-off. After you are checked in and get your cabin pet tag, you can proceed to the security checkpoint. Once you are at the checkpoint, you must take your pet out of the kennel. 

The pet must stay in the kennel in the airports except at the security checkpoint and the designated relief areas. 

If you visit a Delta Sky Club with your carry-on pet, Delta’s policies are the same as on board and aircraft. Your pet must remain in its appropriate kennel with the door secured while inside Delta Sky Club for the safety and discomfort of the animal and the rest of Delta Sky Club guests. 

You can ask one of Delta’s representatives to help you find a pet relief area. Pet relief areas are available at most airports for passengers with pets and trained service animals.

Delta Pet Policy: Shipping Your Pet With Delta Cargo

If your pet does not meet the requirements for carry-on travel, you can ship them with the airline’s special shipping service Delta Cargo. Delta Cargo provides reliable and safe year-round transportation to meet the needs of all pets shipped without their owners. 

• You will need a separate booking from your flight itinerary for your pet. Additional fees and charges may apply. 
• If you ship your pet domestically via Delta Cargo, you cannot book it until 14 days prior to departure. 
• Your pet is not guaranteed to be shipped on the same flight or flight schedule as you. 
• If you are shipping your pet, Delta requires you to drop it off at a Delta Cargo location at least three hours before departure time. The Delta Cargo location is separate from passenger check-in. 
• You will need to pick up your pet at a Delta Cargo location. 
• Delta Cargo accepts international pet shipments only from reputable shipping companies. Delta requires international passengers to use a pet shipper approved by the International Pet and Animal Transportation Association. 

Knowing the risks 

Often, traveling via cargo can be stressful for animals due to exposure to unknown environments, people, and movements. It can impact each animal differently, leading to injury, illness, escape, or death. 

Delta encourages passengers to discuss all the risks of air travel with their pet’s veterinarian when getting its health certificate. The most important things to consider are your pet’s age, medical history of pre-existing conditions, and if it has an anxiety disorder that cargo travel may exacerbate.

• Age – Delta does not have a maximum age for air travel because life expectancy varies among breeds. But do keep in mind that impaired vision or hearing, liver, kidney, or heart disease, cancer, arthritis, senility, diabetes, and weakness can impact older animals more. 
• Breed – Delta does not permit Brachycephalic (snub-nosed) dogs or cats and their mixes on Delta or Delta Connection flights.

Health certificate

If you are shipping your pet, Delta requires you to take out a health certificate for it. A licensed veterinarian must issue the health certificate within ten days of transport and include.

• Your name and address. 
• Tag numbers or tattoos assigned to the pet. 
• The age of the pet you are shipping. According to USDA regulations, animals must be at least eight weeks old and fully weaned before traveling domestically. For travel from other countries to the U.S., animals must be at least 16 weeks old, and 15 weeks old for European travel.
• A statement that the pet is in good health. If you know your pet is pregnant, you must include it on the health certificate. 
• List of administered inoculations when applicable. 
• Veterinarian’s signature. 
• Date of the health certificate. 

Live animal checklist 

At check-in, you will be asked to complete a live animal checklist. Signing the checklist confirms that your pet has been offered food and water within four hours of check-in. You must also provide watering and feeding instructions for a 24-hour period, and food in case in-transit feeding is necessary. 

Tranquilizers

Because using pet tranquilizers at high altitudes is unpredictable, you must have written consent from the pet’s veterinarian if you plan to sedate it. Delta requires that you attach the sedation information to your pet’s crate. 

However, sedation of household cats and dogs is not permitted, and you must remember that Delta agents cannot administer any medication.

Delta Airlines observes seasonal restrictions on pet travel to ensure your pet’s safety, meaning it does not ship pets during extreme weather. 

The restrictions include temperatures exceeding 80˚F (27˚C) or if the temperature drops below 20˚F (-7˚C) while your pet is on the ground at any point during the trip. Delta requires a certificate of acclimation when temperatures fall between 20˚F (-7˚C) and 45˚F (7˚C). 

Due to Hawaii’s unique ecosystems, the state takes extra care when bringing in live animals despite being part of the U.S. 

According to Hawaii’s regulations, all live animals shipped or brought into the state must have health and rabies inoculation certificates that date no more than ten days before traveling. For flights to Hawaii, Delta does not accept pets as carry-on baggage.

If you plan to travel internationally with your pet, you should prepare by familiarizing yourself with pet travel’s strict regulations. In order to be fully prepared, you should take the following steps before traveling:

• Determine the pet travel regulations by contacting the embassy or consulate of the destination country. 
• Gather all necessary paperwork for your pet’s travel. 
• Contact your pet’s veterinarian to ensure the animal complies with foreign health regulations. 
• About the importation of pets into the U.S., check with the CDC. 
• For international animal export regulations, check with APHIS. 
• Additional fees and charges may apply, including terminal handling charges, custom clearance fees, veterinarian service, kennel storage fees, and shipping rates upon arrival at the destination airport. You must pay all fees and charges in full before the release of your pet.

There you have all the details about the Delta pet policy if you are planning a trip with your pet. It is important to remember that your pet must be safe and comfortable during your flight to avoid health issues like anxiety. As long as you fully familiarize yourself with and follow Delta’s pet policy, you and your pet will have a comfortable journey to your destination.

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Delta Airlines Pet Travel: A Comprehensive Guide

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How to reach Delta Air Lines customer service

Understand what delta customer service can help with, change your itinerary online, know which flights qualify for cash refunds, the bottom line.

In this era of flight changes and cancellations, airline customer service representatives have their work cut out for them.

If you’re planning to travel with Delta Air Lines and need support, here are key tips for successfully contacting Delta customer service and getting the help you need.

» Learn more: The complete guide to Delta Air Lines SkyMiles

When you need help with your Delta flight, there are several ways to reach out.

Call Delta customer service on the phone

Want to speak with a live Delta agent about a reservation? Call the customer service number for Delta Air Lines at 800-221-1212. For SkyMiles-related questions, call 800-323-2323 and have your SkyMiles number handy.

Gold and Silver Medallion members get priority when calling either Delta customer service phone number. But Delta Platinum and Diamond Medallion members get top priority customer service. These top-tier elites can call the dedicated phone line found in the Contact Us section of the Fly Delta phone app or on the back of your membership card.

Tweet @Delta for help

If repetitive hold music isn’t your jam, then we recommend posting your question on Twitter and tagging Delta with the handle @Delta, or you can send a Twitter direct message to that account. You might reach the airline quicker by tweeting at it instead of calling it.

Chat live on an Apple or Android device

On the go? You can chat live with Delta on an Apple or Android device. Just go to the Need Help? page on delta.com and click on the “Message Us” button. A window will pop up inviting you to chat with a virtual assistant.

This can be helpful for addressing common problems like adding a SkyMiles number to a reservation or making other small changes. And it can be faster than waiting for a phone agent or social media representative.

If you have to cancel your Delta flight or request a refund, a customer service rep can be a lifesaver. Can’t or don’t want to select your seat online? A Delta rep can help with that, too. Plus, you can rely on Delta customer service for any question not easily answered on their website — be it about baggage allowances or SkyMiles redemptions.

If you used SkyMiles to book a flight on a SkyTeam partner airline, you can call Delta to get the record locator for your ticket that will let you select your seat or manage your booking directly through the other airline.

However, calling isn’t the only way to get specific issues resolved.

Most changes and cancellations can be made online (see section below).

To file a baggage claim, use this online form .

To request miles from a trip or a partner activity, log in to your SkyMiles account and fill out a mileage credit request form.

To provide general feedback or to fill out a complaint, go to Feedback & Complaints .

Gone are the days when calling the airline was the only way to make changes to your itinerary. Delta supports most changes and cancellations through its website and app. Here’s how:

Locate the confirmation number in your reservation email and enter it at Delta.com to pull up the booking. Alternatively, you can navigate to the “My Trips” section in your Delta SkyMiles account and click on the trip you’d like to change.

Click on the red “Modify Flight” button in the top right corner.

Then, you’ll be given a choice of whether you would like to change the flight or cancel. Select the “Start Flight Change” option.

This change screen option shows all the flights included in the particular reservation; you’ll need to select the flight or flights you wish to change by checking the box next to the flight.

Click “Find New Flights” to advance to the next page.

At this step, all of your new flight options will appear and you'll select the flight you’d like to change it to and the amount you paid for the existing ticket will be applied to the cost of the new ticket price. You will either have to pay the balance as usual or you’ll receive a refund or an eCredit for the fare difference depending on the type of ticket originally booked.

For questions about Delta Vacations, visit this page . For baggage policies, this page may be of help.

» Learn more: Which Delta Air Lines credit card should you get?

If you want to cancel a nonrefundable ticket after the 24-hour grace period, you won’t get a refund to your original form of payment, but you will get an eCredit you can apply toward a future flight . If your new flight costs more, you’ll have to pay the difference in ticket price.

If you want to change or cancel a flight originating in the U.S. that you booked with SkyMiles, you can do so without fees.

To cancel or change a Delta flight, log in to your SkyMiles account, go to My Trips, select a flight you wish to cancel and click on “Modify Flights” at any point before your flight. In some cases, you’ll have to call (with basic economy tickets, for example). But in most cases, you should be able to change or cancel your flight online or in the Fly Delta app.

» Learn more: Plan your next SkyMiles redemption for your dream trip — Here's how

No matter the question, you should be able to find answers if you search online or call the airline for help.

Thanks to a no-fee change policy, even flight changes and cancellations can be done on the website without having to speak to anyone, and e-credits are issued automatically.

Still, Delta reps are just a phone call or text message away in case of more complicated requests. For less urgent questions, head to Twitter.

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Delta’s pet-friendly skies: a guide to hassle-free pet travel.

Delta Airlines allows pets to travel in the cabin on a limited number of flights within the United States, as well as to certain international destinations. However, there are several rules and regulations that must be followed in order to travel with your pet on Delta.

First, it is important to note that only cats and small dogs are allowed to travel in the cabin with Delta. Other pets, such as birds, reptiles, and larger dogs, must be shipped as cargo.

If you wish to travel with your pet in the cabin, you will need to book your flight as early as possible, as there is a limited number of spaces available for pets on each flight. You will also need to inform Delta of your intention to travel with a pet when booking your flight, as you will not be able to add a pet to your reservation after it has been made.

In order to travel with your pet in the cabin, you will need to provide a pet carrier that is approved by Delta. The carrier must be large enough for your pet to stand, turn around, and lie down in comfortably, and it must be leak-proof and well-ventilated. The carrier must also fit under the seat in front of you and be able to be stowed during takeoff and landing.

There are also weight restrictions for pets traveling in the cabin with Delta. The combined weight of your pet and their carrier must not exceed 40 pounds.

In addition to the above requirements, there are also a number of fees associated with traveling with a pet on Delta. For domestic flights within the United States, the fee is $125 each way. For international flights, the fee varies depending on the destination.

It is also important to note that not all destinations are available for travel with pets in the cabin. Delta does not allow pets to travel to certain countries or regions due to quarantine or other restrictions. You will need to check with Delta to see if your destination is available for pet travel.

If you are unable to travel with your pet in the cabin, or if you have a larger pet that is not allowed in the cabin, Delta does offer the option to ship your pet as cargo. This option is available for all types of pets, including dogs, cats, birds, and other animals.

To ship your pet as cargo, you will need to contact Delta Cargo to make arrangements and obtain the necessary paperwork. There are also fees associated with shipping a pet as cargo, which vary depending on the size and weight of your pet and the destination.

It is possible to travel with your pet on Delta Airlines as long as you follow the rules and regulations for pet travel and are willing to pay the associated fees. It is always a good idea to book your flight and make arrangements for your pet as early as possible, as space for pets is limited and can fill up quickly.

Keep in mind, that there are restrictions to certain breeds of dogs and cats. A list of these breeds can be found below:

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Flying With Dogs or Cats? These Are Airlines’ Pet Policies

American recently relaxed its rules for pets traveling inside the cabin with their owners. Here’s what the major U.S. airlines require to travel with a pet.

By Jesus Jiménez

Flying with a pet can be expensive and confusing, with fees, weight limits, carrier size rules and the need to make sure there’s no loud barking (or meowing) on board.

Recently, American Airlines relaxed its pet policy to allow passengers to bring a carry-on bag in addition to a pet in a carrier, and more private flight options have been emerging in recent years for pet owners who can afford them.

Still, flying with large or medium-size dogs can be tricky, and many travelers are wary of leaving a pet in the plane’s cargo hold.

For those traveling on the major carriers with their pets as carry-ons, here’s what to know about each major domestic airline’s policy.

Southwest Airlines

On Southwest, a Dallas-based carrier, two checked bags can fly at no cost, but not pets. Southwest charges $125 per pet carrier on its flights.

Dogs or cats are allowed to travel below a seat in an approved carrier — up to 18.5 inches long by 8.5 inches high and 13.5 inches wide — according to the airline .

Southwest has a few caveats for those traveling with pets: The pet must stay in its carrier during the flight, and the carrier is considered a personal item or carry-on bag.

Up to six pets are allowed on Southwest flights. Once six pets are booked onto a flight, no further customers may add a pet companion to their booking.

United Airlines

United Airlines has no weight or breed restrictions for cats and dogs as long as they are in an approved hard or soft-sided carrier, measuring 17.5 inches long by 9 inches tall and 12 inches wide for a hard carrier, or 18 inches long by 11 inches tall and 11 inches wide for a soft carrier.

United charges $125 each way for travel with pets. There is no fee for service animals on United flights, but some forms are required before the flight.

The carrier must fit under a seat, and where a passenger is allowed to sit can vary according to the type of aircraft. For example, people traveling with pets cannot sit in emergency rows. If you’re traveling with two pets (the maximum allotted), you are required to book two seats.

Delta Air Lines

Small dogs and cats can travel on Delta Air Lines flights as long as they can fit inside a carrier stored below the seat. The size of the carrier depends on the aircraft, but in general the airline recommends a soft-sided carrier no larger than 18 inches long by 11 inches tall and 11 inches wide.

Your pet must be at least 8 weeks old and small enough to have some room to move around in the carrier, which must have ventilation openings on three sides.

Delta charges $95 for pets traveling as carry-on companions, and the passenger can bring only one personal item along with the pet. Certain seats cannot be booked for travel with an animal, such as those in an emergency exit row.

American Airlines

American Airlines allows cats and dogs to travel in a carry-on container, which must remain under the seat in front of the pet owner throughout the flight. The airline recommends a soft-sided carrier that measures 18 inches long by 11 inches tall and 11 inches wide.

The fee for a carry-on pet on a domestic American Airlines flight is $150.

Flights are limited to seven carry-on pets, not including service animals, and American Eagle flights are limited to five carry-on pets, with one in first class. There is no charge for service animals flying on American flight, but the airline requires forms to be filled out in advance.

The airline said in a statement that it had recently changed its cabin pet policy to allow customers with a pet to also bring either a personal item or carry-on bag stowed in the overhead bin (but not both).

“We made the change to provide a more convenient and comfortable experience to customers whose pets fly American,” the airline said.

Spirit, JetBlue, Frontier and Alaska

Spirit allows dogs and cats on its flights in a carrier no larger than 18 inches long by 14 inches wide and 9 inches tall for a fee of $125. The weight of the pet and the carrier cannot exceed 40 pounds, according to the airline .

Small dogs and cats can fly on JetBlue for fee of $125 each way , in an approved carrier. Up to six pets are allowed on JetBlue flights.

Frontier allows pets on board for a $99 fee each way, as long the pet fits in a carrier. Passengers can have only a personal item or carry-on in addition to their pet carrier.

Pets can travel in a carrier on Alaska Airlines flights for a fee of $100 each way. A passenger can travel with a pet carrier and a personal item, or a carrier and a carry-on bag.

Private or charter flights

Those who take their pets on private or charter flights, which can cost many thousands of dollars, have much more leeway. Dogs that weigh less than 150 pounds can sit on seats.

BarkAir, a charter operator tailored specifically for those flying with dogs, charges about $6,000 for a dog and its owner to travel, with flights between New York and Los Angeles and New York and London. Carriers are not required, and dogs can sit on laps, seats or beds.

Jesus Jiménez covers breaking news, online trends and other subjects. He is based in New York City. More about Jesus Jiménez

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How Do I Add A Pet To My Delta Reservation

Published: November 8, 2023

Modified: December 28, 2023

by Milly Cosby

Introduction

Welcome to Delta Airlines, where we strive to make traveling with your furry friends as easy and comfortable as possible. We understand that your pet is part of your family and you want them to experience the joy of travel with you. In this guide, we will walk you through the process of adding a pet to your Delta reservation, ensuring a smooth and hassle-free journey for both you and your beloved companion.

From small cats and dogs to service animals and emotional support animals, Delta Airlines accommodates a wide range of pets. Whether you are planning a weekend getaway or embarking on a cross-country adventure, our pet travel options are designed to meet your needs.

So, if you are wondering how to bring your pet along on your next Delta flight, you have come to the right place. We will provide you with step-by-step instructions to simplify the reservation process, outline the required documentation, and share valuable tips for making your pet’s travel experience safe and enjoyable.

With Delta’s pet-friendly policies and dedicated pet travel services, you can have peace of mind knowing that your four-legged friend will be well taken care of throughout the journey. So, let’s dive in and discover how you can add a pet to your Delta reservation, making your travel experience truly unforgettable.

Step 1: Understand the Delta pet policy

Before adding a pet to your Delta reservation, it is important to familiarize yourself with the airline’s pet policy. This will help you understand the requirements, restrictions, and guidelines associated with traveling with your furry companion.

Delta Airlines allows pets to travel in the cabin, as checked baggage, or as cargo, depending on the size and type of animal. The following key points outline the primary aspects of Delta’s pet policy:

• Cabin travel: Delta allows small dogs, cats, and household birds to travel in the cabin with their owners. However, there are restrictions on the number of pets allowed per flight, so it is important to book early and secure your pet’s spot.
• Checked baggage: If your pet exceeds the size limits for cabin travel, you may opt to transport them as checked baggage. Delta offers this service for domestic flights within the United States.
• Cargo travel: For larger animals or pets traveling internationally, Delta provides cargo services. This ensures the safety and comfort of your pet during the journey.

In addition to the travel options, there are certain breed restrictions and limitations based on destination. Some destinations may have specific requirements or regulations regarding the entry of pets, so it is vital to check the rules and regulations of your destination before making travel arrangements.

It is crucial to note that each travel option has its own set of guidelines and requirements. For example, when traveling in the cabin, pets must remain in an airline-approved carrier that fits under the seat in front of you. The carrier should be well-ventilated, leak-proof, and comfortable for your pet.

By familiarizing yourself with Delta’s pet policy, you can ensure that your pet meets all the necessary requirements and that you are prepared for a smooth travel experience. Understanding the policy ahead of time will save you from any last-minute surprises and help you plan accordingly.

Step 2: Check if your pet is eligible for travel

Once you have familiarized yourself with Delta’s pet policy, the next step is to determine if your pet is eligible for travel. The eligibility criteria vary based on factors such as size, breed, age, and health conditions.

Here are some key points to consider when checking if your pet is eligible for travel:

• Size restrictions: For pets traveling in the cabin, Delta has specific size limitations. The pet and the carrier combined should not exceed certain dimensions to fit comfortably under the seat in front of you. Larger pets may need to utilize the checked baggage or cargo options.
• Breed restrictions: Certain dog breeds are subject to breed restrictions based on Delta’s policy and local regulations. It is essential to review the list of restricted breeds, as well as any breed-specific requirements, before making your reservation.
• Age restrictions: Puppies and kittens must be at least 10 weeks old to travel with Delta. Additionally, pets that are too young or too old may be denied travel based on their ability to handle the journey.
• Health considerations: It is important to ensure that your pet is in good health before traveling. Delta may require a health certificate issued by a veterinarian, confirming that your pet is fit for travel. It is recommended to schedule a visit to the vet for a thorough health check-up prior to making your reservation.

By thoroughly reviewing the eligibility criteria, you can determine whether your pet meets the necessary requirements to travel with Delta. This step is crucial to avoid any last-minute surprises or complications.

If your pet does not meet the eligibility criteria for cabin travel, don’t worry! Delta offers other options such as checked baggage or cargo services to accommodate larger pets or those with specific needs. Reviewing the eligibility requirements will help you select the most suitable travel option for your pet.

Step 3: Make a Delta reservation

Once you have determined your pet’s eligibility for travel, it’s time to make a Delta reservation that includes your furry friend. Follow these steps to ensure a seamless booking process:

• Start by visiting the Delta Airlines website or using the mobile app. These platforms provide a user-friendly interface that allows you to search for flights, select travel dates, and choose your destination.
• Keep in mind that Delta has a limit on the number of pets allowed on each flight, so it’s best to book early to secure your pet’s spot. Consider choosing flights with lower passenger volume to increase your chances of getting a reservation.
• During the booking process, you will have the option to indicate that you will be traveling with a pet. Look for the designated checkbox or notification that asks if you will be traveling with an animal.
• If you are unable to find the pet travel option during the online booking process or if you have any special requests or concerns, it is recommended to contact Delta’s customer service directly. They will assist you in making the reservation and provide any additional information you may need.
• Once you have completed your reservation, you will receive a confirmation email or notification. Review all the details to ensure that your pet is included in the booking and that any special requests or notes are properly documented.

Remember, making a Delta reservation that includes your pet is an important step towards ensuring a successful and stress-free journey. By notifying the airline in advance, they can make the necessary accommodations and preparations to ensure your pet’s safety and comfort throughout the travel experience.

In the next step, we will explore the different pet travel options provided by Delta and how to select the appropriate one for your pet’s needs.

Step 4: Select the appropriate pet travel option

Once you have made your Delta reservation, it’s time to choose the most suitable pet travel option for your furry companion. Delta offers different ways for pets to travel, depending on their size, breed, and your preferences. Here are the main pet travel options provided by Delta:

• Cabin travel: If your pet is small enough to fit comfortably in an airline-approved carrier under the seat in front of you, you can choose to have your pet travel in the cabin with you. This is a great option for small dogs, cats, and household birds. Remember to check specific carrier size requirements and other restrictions.
• Checked baggage: For pets that exceed the size limits for cabin travel, Delta provides the option to transport them as checked baggage. This is available for domestic flights within the United States. Your pet will travel in a pressurized and temperature-controlled cargo hold.
• Cargo travel: Large pets or pets traveling internationally can be transported as cargo. Delta offers a dedicated cargo service that ensures the safety and well-being of your pet during the journey. Cargo travel is ideal for larger dogs, certain dog breeds, or pets that require special accommodations during the flight.

When selecting the appropriate pet travel option, consider the following factors:

• Pet size: Choose a travel option that suits the size of your pet. Smaller pets can travel in the cabin, while larger pets may need to be transported as checked baggage or cargo.
• Pet breed: Certain dog breeds may have specific restrictions or requirements based on Delta’s policy and local regulations. Check if your pet’s breed is eligible for the chosen travel option.
• Travel distance and duration: Consider the length of your flight and if it involves any layovers or connections. This will help determine if cabin travel, checked baggage, or cargo travel is the most appropriate choice for your pet’s comfort and well-being.
• Pet preferences and needs: Take into account your pet’s temperament, anxiety levels, and any special needs they may have during the journey. Some pets may be more comfortable traveling in the cabin, while others may require the space and facilities provided by cargo travel.

By carefully considering these factors, you can select the pet travel option that ensures the safety, comfort, and well-being of your furry companion. In the next step, we will discuss the necessary documentation for your pet’s travel.

Step 5: Provide necessary documentation for your pet

When traveling with your pet on Delta, it is important to gather and provide the necessary documentation to ensure a smooth travel experience. The required documents may vary depending on the travel option you have chosen and the specific requirements of your destination. Here are the key documents you may need to provide:

• Health certificate: For certain travel options and destinations, Delta may require a health certificate issued by a licensed veterinarian. The health certificate should certify that your pet is in good health and fit for travel. These certificates typically need to be issued within a specific timeframe before your flight, so make sure to check Delta’s requirements and schedule a veterinary visit accordingly.
• Vaccination records: It is essential to have up-to-date vaccination records for your pet. Ensure that your pet’s vaccines, including rabies, are current and in accordance with Delta’s policy and the regulations of your destination. Carry a copy of these records with you while traveling.
• Identification tags and microchip: Make sure your pet has identification tags with your contact information and their name attached to their collar. Additionally, consider getting your pet microchipped as an added layer of identification and security should they become lost during the journey.

It is important to note that specific requirements and documentation may vary based on the destination you are traveling to. Some countries may have strict regulations regarding pet entry, quarantine, or additional vaccinations. Research the requirements of your destination and ensure that you have all the necessary documents and information before traveling with your pet.

By providing the required documentation, you help ensure the safety and well-being of your pet during the journey and comply with Delta’s policies and regulations. It is always better to be prepared and have all the necessary paperwork in order to avoid any last-minute complications or delays.

In the next step, we will discuss the pet travel fees and how to make the necessary payments.

Step 6: Pay the pet travel fees

When traveling with a pet on Delta, there are certain fees associated with their transportation. The fees and payment process may vary depending on the travel option you have chosen, the size and breed of your pet, and the specific regulations of your destination. Here’s what you need to know about paying the pet travel fees:

• Cabin travel: If your pet is traveling in the cabin, there is typically a pet cabin fee that you need to pay. This fee covers the additional cleaning and preparation required to accommodate pets in the cabin. The fee amount and payment process will be specified during the booking process or in your reservation confirmation.
• Checked baggage and cargo travel: For pets traveling as checked baggage or cargo, the fees are determined based on factors such as the size and weight of the pet, the destination, and any additional services required. The fees and payment process will be provided by Delta’s customer service or cargo department when you make the necessary arrangements.

It is important to note that the fees associated with pet travel are typically separate from the regular ticket fare. The fees are payable in addition to the ticket price and are usually non-refundable. Ensure that you have a valid form of payment, such as a credit card, to cover the pet travel fees.

It’s advisable to make the payment for the pet travel fees as soon as possible after making your reservation. This helps secure your pet’s spot and ensures a smooth travel experience. Delaying payment may result in the cancellation of your pet’s reservation.

If you have any questions or concerns regarding the pet travel fees or the payment process, contact Delta’s customer service or the appropriate department for assistance. They will provide you with the necessary information and guidance to complete the payment process smoothly.

In the next step, we will discuss how to prepare your pet for travel, ensuring their safety, comfort, and well-being during the journey.

Step 7: Prepare your pet for travel

Properly preparing your pet for travel is essential to ensure their safety, comfort, and well-being throughout the journey. Here are some important steps to follow when getting your pet ready for their Delta flight:

• Pet carrier: Ensure that you have an airline-approved pet carrier that meets Delta’s requirements. The carrier should be well-ventilated, secure, and appropriately sized for your pet. Familiarize your pet with the carrier by allowing them to spend time in it prior to the trip. This will help alleviate any anxiety they may have during travel.
• Identification: Make sure your pet is wearing a collar with identification tags that include your contact information. Additionally, consider having your pet microchipped as an added measure of identification.
• Comfort items: Pack comfort items for your pet, such as their favorite toy, blanket, or bedding. These familiar items can help reduce their stress and provide a sense of security during the journey.
• Feeding schedule: Plan your pet’s feeding schedule accordingly. It is generally recommended to feed your pet a light meal a few hours before the flight to prevent any potential stomach discomfort. Avoid feeding them a heavy meal right before travel.
• Hydration: Make sure your pet is well-hydrated before the flight. Offer them water prior to departure but avoid excessive drinking immediately before travel to prevent accidents in the carrier.
• Potty breaks: Allow your pet to relieve themselves before the flight. Take them for a short walk or provide them with a designated area to go to the bathroom. This will help minimize the chance of accidents during travel.
• Temperature considerations: Depending on the season and weather conditions, take appropriate measures to ensure your pet’s comfort during travel. Avoid exposing them to extreme temperatures and provide necessary ventilation or heating as needed.
• Exercise and mental stimulation: Prior to the flight, provide your pet with ample exercise and mental stimulation to help them relax during travel. Engage them in activities that help burn off excess energy and promote a sense of calmness.

By following these preparation steps, you can help reduce your pet’s stress and ensure their comfort during the journey. It is crucial to focus on your pet’s needs and make adjustments based on their individual temperament and requirements.

In the next step, we will discuss what to do when you arrive at the airport with your pet.

Step 8: Arrive at the airport with your pet

Once you have prepared your pet for travel, the next step is to arrive at the airport with ample time before your scheduled departure. Follow these guidelines when arriving at the airport with your pet:

• Arrival time: Plan to arrive at the airport well in advance of your flight. This will give you enough time to complete the necessary check-in and security procedures with your pet.
• Pet check-in counter: Look for the designated pet check-in counter or area at the airport. Here, you will complete the required paperwork and check-in process for your pet’s travel.
• Bring necessary documents: Make sure to bring all the necessary documents for your pet, including health certificates, vaccination records, and any other required paperwork. These documents may be requested during the check-in process.
• Pet security screening: Your pet carrier will need to go through a security screening process. Follow the instructions of the security personnel and ensure that your pet is safely and securely contained within the carrier during this process.
• Final goodbyes: Before handing over your pet to the airline staff, take a few moments to reassure them and provide them with some last-minute comfort. Be calm and positive, as pets can pick up on your emotions.

It is important to note that while at the airport, you should keep your pet on a leash or in their carrier at all times. This helps prevent any accidental escapes and ensures their safety in the bustling airport environment.

Once you have completed the check-in and security procedures, you will be guided on the next steps for your pet’s travel. Follow the instructions provided by the airline staff and stay updated on any changes or announcements regarding your flight.

Remember to remain patient and understanding throughout the process. Airport procedures can sometimes be time-consuming, but by cooperating with the airline staff and following their instructions, you can ensure a smooth experience for both you and your pet.

In the next step, we will discuss the necessary procedures for pet travel with Delta.

Step 9: Follow the necessary procedures for pet travel

When traveling with your pet on Delta, it is important to follow the necessary procedures to ensure their safety and well-being throughout the journey. Here are the key procedures to keep in mind:

• Cabin travel: If your pet is traveling in the cabin with you, ensure that they remain inside their carrier at all times during the flight. Follow the airline’s instructions regarding the proper placement of the carrier under the seat in front of you. Do not open the carrier during the flight, as this can pose a safety risk.
• Checked baggage or cargo travel: If your pet is traveling as checked baggage or cargo, ensure that you have followed the necessary instructions provided by the airline. Provide all required documentation, such as identification tags, health certificates, and vaccination records. Follow the guidelines for dropping off your pet and any additional instructions given by the airline staff.
• Communication with the airline: Throughout the travel process, maintain open communication with the airline staff. Inquire about your pet’s well-being and any updates regarding their travel status. Stay informed about any delays or changes that may affect your pet’s journey.
• Post-flight recovery: After the flight, give your pet some time to recover from the travel experience. Allow them to rest and provide them with water and food as needed. Monitor their behavior and health to ensure they are adapting well to the new environment.

It is important to remember that each travel option may have specific procedures and guidelines. Familiarize yourself with Delta’s instructions and follow them accordingly. By adhering to these procedures, you can help ensure a safe and comfortable travel experience for your beloved pet.

Lastly, enjoy your journey with your pet on Delta! Rejoice in the fact that you can share unforgettable moments together, exploring new destinations or simply enjoying the joy of being together in the sky.

Step 10: Enjoy your journey with your pet on Delta

Congratulations! You have successfully completed all the necessary steps to add your pet to your Delta reservation and ensure a smooth travel experience. Now, it’s time to enjoy your journey with your furry companion by your side. Here are some tips to make the most of your travel experience:

• Stay attentive to your pet’s needs: Throughout the flight, pay attention to your pet’s behavior and needs. Make sure they are comfortable and provide them with any necessary care or attention they might require.
• Keep essential supplies handy: Keep essential supplies, such as food, water, treats, and waste disposal bags, easily accessible during the flight. This way, you can attend to your pet’s needs promptly and efficiently.
• Minimize stress and anxiety: Engage in soothing activities that can help reduce your pet’s stress and anxiety during the journey. This could include talking to them in a calming voice, offering them treats or toys, or providing them with a cozy and familiar blanket.
• Follow any additional instructions: If the airline staff provides any specific instructions or guidelines for traveling with your pet, make sure to follow them diligently. This will ensure the safety and comfort of both your pet and fellow passengers.
• Capture unforgettable memories: Take the opportunity to capture some memorable moments with your pet during the journey. Snap a few photos or document your travel experiences together. These memories will be cherished for years to come.
• Be a considerate traveler: Remember to be considerate of your fellow passengers by keeping your pet calm and well-behaved. Respect any rules or regulations that the airline or airport may have in place regarding pet travel.

Traveling with your pet on Delta can be a wonderful experience, creating lasting memories and strengthening your bond. By following these tips and maintaining a positive attitude, you can ensure a pleasant and enjoyable journey for both you and your furry friend.

Now, sit back, relax, and enjoy your flight with your cherished pet on Delta!

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Embark on a journey with your favorite furry companion. Depending on their size, some pets can travel as your carry-on. Opmerking:  Failure to comply with all pet policies and keep your pet in the kennel at all times while in the airport and onboard the aircraft may result in losing the ability to travel with your pet on future flights. Need to travel with your service animal? Explore our guidelines and requirements for trained service animals .

Links in de pagina

• Carry-On Pets , Ga naar voetnoot
• Booking Your Pet , Ga naar voetnoot
• Carry-On Kennel Requirements , Ga naar voetnoot
• Checking In With Your Pet , Ga naar voetnoot
• Carry-On Pet Fees , Ga naar voetnoot
• Carry-On Pet Exceptions , Ga naar voetnoot

Military Pet Travel

International pet travel, carry-on pets.

Small dogs, cats and household birds can travel in the cabin for a one-way fee that is collected at check-in. The pet must be able to fit in a soft-sided ventilated pet kennel that will go underneath the seat directly in front of you.

Please review the following requirements to ensure a safe and healthy flight with a small pet traveling as a carry-on:

• Your pet must be at least 8 weeks old for domestic travel.
• Your pet must be 16 weeks old if traveling to the U.S. from another country and at least 15 weeks old when traveling to the European Union.
• 1 female cat or dog may travel with her un-weaned litter if the litter is between 8 weeks and 6 months of age. There is no limit on the number of animals in the litter as long as they can fit safely in the kennel.
• 2 pets of the same breed and size between the ages of 8 weeks and 6 months may be allowed to travel in 1 kennel, as long as they are small enough to fit into a single kennel and are compatible. If the pets are allowed to travel in 1 kennel, they will be charged as 1 pet.

Pets in kennels will count as your 1 carry-on item. In addition to the kennel, you are permitted to bring 1 personal item on board the aircraft.

Seating With Your Pet

Customers with carry-on pets may not select seats in the following areas:

• Bulkhead seats
• An emergency exit row
• Seats designated as “no stowage”
• Flat-bed or Delta One seats
• Rows 46-51 on the A330-200 aircraft
• Rows 54-59 on the A330 -300 aircraft
• Center seats on the B757-200 aircraft

Booking Your Pet

Carry-on kennel requirements.

Be sure to check the aircraft dimensions of your flight to ensure your pet’s kennel will fit underneath the seat directly in front of you.

Your pet and kennel must also adhere to the following requirements:

• Your pet must be small enough to fit comfortably in a kennel with the ability to move around without touching or sticking out from the sides.
• The kennel must fit underneath the seat directly in front of you.
• The soft-sided kennel must be leak-proof and have ventilation openings on 3 sides for domestic travel and 4 sides for international travel.
• The maximum carry-on kennel dimensions are determined by the aircraft dimensions of your flight, as the under-seat space varies by aircraft. Delta recommends a soft-sided kennel with maximum dimensions of 18” x 11” x 11” since this fits most aircraft types.
• Your pet must remain inside the kennel with the door secured while in a Delta boarding area, during boarding and deplaning, while in a Delta Sky Club® and while on board the aircraft.

Checking In With Your Pet

When you arrive at the airport, you will need to visit the Special Service Counter to check-in with your pet. At check-in, a Delta agent will ensure your pet and kennel meet the necessary requirements for your trip and collect the required pet fee. Remember to allow extra time at check-in for us to ensure your pet is ready for take-off.

Once you are checked in and have your cabin pet tag, you are ready to go through the security checkpoint where you are required to remove your pet from their kennel.

After the security checkpoint, your pet must remain in their kennel while at the airport, unless they are in a designated relief area.

Delta Sky Club® Pets

Carry-on pet fees.

CAD amount will be charged to exit Canada, while EUR amount will be charged to exit Europe. These fees are established by the contract of carriage in effect at the time of ticket issuance.

Carry-On Pet Exceptions

For any travel to or from the following destinations — with the exception of service animals — pets must travel as cargo and are not permitted in the cabin:

• Pet travel is not allowed for pets originating in Brazil/Colombia
• Pet travel is not allowed on flights to Hawaii
• Jamaica  
• Nieuw-Zeeland
• Republic of Ireland
• Zuid-Afrika
• Verenigd Koninkrijk
• Verenigde Arabische Emiraten

Household birds are only permitted on domestic U.S. flights excluding flights to Hawaii, U.S. Virgin Islands, Puerto Rico and Guam. Review based on your destination or connecting flights.

The CDC has an ongoing, temporary suspension that prohibits the entry of dogs, including trained service animals, into the United States from countries that are at high-risk for rabies. During the suspension, options for bringing dogs that have been in a high-risk country for rabies within the past 6 months will depend on where the dogs’ rabies vaccinations were administered, and the number of dogs being imported. Dogs from high-risk countries must appear healthy, be microchipped and at least 6 months of age. For dogs with a travel history in high-risk countries, please review the CDC’s guidance on importation .

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Service and Support Animals   

Emotional support animals (esan) and trained service animals (svan).

As of Jan. 11, 2021, Delta no longer accepts emotional support animal (ESAN) animals on any Delta flight. Delta’s updated policy follows a  final rule  issued last month by the U.S. Department of Transportation, which states carriers are no longer required to recognize emotional support animals as service animals. Customers who wish to travel with a pet or ESAN may do so according to Delta’s   Pet in Cabin Polic y (PETC).

Trained Service Animals (SVAN)

Delta only accepts Trained Service Animals (SVAN). 

• Customers booking travel 48 hours or more prior to departure must submit the Service Animal Air Travel form  in advance for validation.
• Customers who book travel less than 48 hours prior to departure may present this documentation at the check-in counter or the departure gate. 
• For flights scheduled for eight hours or more, customers must also submit a DOT Relief Attestation Form  attesting that the trained service animal will not relieve itself in the aircraft or can do so in a sanitary manner. 

Additional Information Regarding Trained Service Animal Policy

• Trained service animals are defined as dogs, regardless of breed, specifically trained to assist a person with a disability.
• Delta has lifted its ban on pit bull type dogs for SVANs provided they meet documentation and behavior requirements for trained service animals; however, in line with Delta’s current policy, pit bull type dogs will not be allowed to travel as PECTs.
• A customer with a disability using a trained service animal (SVAN) may be seated anywhere in their cabin of purchase except an exit row. This includes Delta One, Business or First Class. 
• Delta will continue to deny boarding to any trained service animal that poses a threat or demonstrates behavior that is aggressive or inappropriate in a public setting (barking, growling, uncontrolled bodily functions, etc.). ​
• Delta will continue to work with its Advisory Board on Disability to ensure this new rule is implemented in a manner that improves the travel experience for all our customers.

Other Helpful Information - Flying with a Trained Service Animal

• Limit of 2 SVANs (dogs only) will be accepted 
• SVANs will be accepted regardless of breed  
• A SVAN in training does not meet qualifications for a trained animal and cannot ride in cabin. Delta will permit a SVAN in training provided it is traveling with a professional trainer en route to its owner.
• All animals must be able to fit safely on the floor in the foot space of the customer. 
• Unaccompanied animals are not permitted in the cabin.

PNR and Other Documentation Requirements

Customers traveling with a trained service or emotional support or psychiatric service animal must contact Global Sales Support or  Delta Reservations  prior to departure ,  to advise that they are traveling so that the customer’s PNR is properly documented. 

Seat Assignment and Seating Restrictions

A customer traveling with a service animal must have a seat assigned prior to departure. If a customer is traveling with a service animal they should:

• Service and support animals must be seated in the floor space below a seat, or in a passenger’s lap. 
• The size of the animal must not exceed the “footprint” of the passenger’s seat.

With larger service or support animals or for passengers with multiple service animals, we may need to re-accommodate a customer if the animal encroaches on other passengers or extends into aisles, which would be a violation of FAA regulations. 

No animals are allowed to occupy seats that are designed for passengers.

If a customer needs additional time to board the aircraft, pre-boarding is available.  Please advise the customer to arrive at the gate with enough time to make arrangements with the gate agents prior to departure.  

NOTE: If a customer encounters any issues with their service animal while at the airport or on board, please advise them to speak to a Complaint Resolution Official (CRO). These trained Delta representatives are ready to assist passengers with accessibility rights and needs.

Unacceptable Service/Support Animals

Delta does not accept the following as trained service animals. These animals pose safety and/or public health concerns.  If you have additional questions, please contact the accessibility assistance line at 404-209-3434 or Delta Reservations . 

• Sugar gliders
• Amphibians (frogs, etc.)
• Non-household birds (farm poultry, waterfowl, game bird, & birds of prey)
• Animals improperly cleaned and/or with a foul odor
• Animals with tusk or hooves

Inappropriate Service Animal Behavior

Delta understands how important trained service animals are to customers. We will only refuse transportation of a trained service animal if it engages in disruptive or aggressive behavior such as: 

• Growling 
• Jumping on passengers 
• Relieving themselves in the gate area or cabin
• Barking excessively, not in response to a handler’s need or distress
• Eating off seatback tray tables

Location Restrictions and International Travel Requirements

It is important to remember that some locations such as Hawaii, the U.K. and other island nations have additional requirements and quarantine laws that may not permit the entry or transit of animals. See  Pet Travel Health Requirements for more information. Contact Delta at 404-209-3434 or visit the local government’s consulate website to learn the requirements for any transit points as well as for your final destination. 

In addition, acceptance policies for trained service animals may vary by country. Prior to purchasing a ticket, contact Global Sales Support or  Delta Reservations for assistance with appropriate information concerning transportation of any service or support animals outside of the U.S.

Service and Support Animal FAQs

Some helpful Service and Support Animal FAQs are available on delta.com .

Additional Resources

Additional information is available for transporting non-service animals as Pets in Cabin (PETC) or Pets in Hold (AVIH) or transporting pets via Delta Cargo .

CDC Suspension for Dogs Entering the U.S. From High-Risk Countries

The CDCs policy for “Suspension for Dogs Entering the U.S. from High-Risk Countries” is applicable to SVAN requests.

For complete information regarding this CDC policy as it pertains to SVANs, visit the Pet Policies page.

Partner Airlines

For information on Service and Support Animals while flying on our partner airlines, visit their respective website:

• Air France and KLM
• Virgin Atlantic
• About this Site

Watch CBS News

Flying with pets? Here's what to know.

By Anne Marie Lee

Edited By Alain Sherter

Updated on: April 6, 2024 / 10:08 AM EDT / CBS News

Thinking of taking your dog or cat with you the next time you fly? For a growing percentage of the 90.5 million pet owners in the U.S., the answer is yes. But while the notion of boarding a plane with your pet may seem simple, the rules and restrictions around traveling with an animal can be confusing. 

Eight major U.S. airlines allow pets to fly in-cabin as carry-ons. But flying with your pet takes research and planning, as pet policies vary from airline to airline, are steeped in restrictions, and are limited to specific countries and cities. You'll also have to pay an extra fee for your pet ranging from $95 to $200, depending on the airline and where you're flying. And restrictions often change.

For example, American Airlines  recently revised its policies  so passengers flying with pets may also bring one full-size carry-on or personal item. But the carrier prohibits carry-on pets on transatlantic and transpacific flights. Here's what you need to know when considering taking your fur baby with you on a plane.

Cargo, check-in or carry-on?

Most airlines offer three options for transporting animals: cargo, check-in or carry-on. But if your pet is larger than a bread box, your options are limited to the cargo or baggage check-in options, with very few exceptions. 

Given that large canine breeds such as Labrador Retrievers, German Shepherds and Golden Retrievers are among the most popular dogs in the country, the size restriction for in-cabin pet travel can be a major frustration for those who would rather not fly at all if that means putting their pet in cargo. 

A 2023 Forbes Adviser survey of 10,000 U.S. dog owners found that 33% of respondents fly with their pets, while 37% listed not being able to bring their dog on a plane as their biggest annoyance. (You can learn more about the differences between cargo, check-in and carry-on options  here , including warnings about the  dangers  involved when pets travel in the cargo hold.) 

Carry-on pets

Even for pet owners whose animals are small enough to fly as a carry-on, traveling is no breeze.

"When I fly with him I have to go to the desk," Margaret Rauch, 44, told CBS MoneyWatch, referring to her 15-pound poodle mix, Soda. The New York City resident has taken Soda on dozens of flights to St. Croix in the U.S. Virgin Islands, where Soda, now 4, was being fostered by a friend after being found as a stray puppy in 2021. 

In addition to calling the airline in advance to register her dog for a flight, Rauch has to check in at the counter whenever she's traveling with Soda, so the airline agent can confirm her dog and pet carrier conform to the in-cabin pet requirements and that the flight hasn't already met its pet maximum. 

Rauch, who said she would never consider putting Soda in cargo, applauded American Airlines' new policy, while noting that in her experience the one carry-on rule was rarely enforced. 

"I feel the price is already high for what I get. Even with AA's rule change, I lose the underseat space," she said. "My dog creates no extra work for anyone."

Despite the added preparation, paperwork and hassle involved in flying with Soda — not to mention the unfriendly looks she occasionally detects from fellow passengers at the sight of her pet carrier — Rauch said, "It's absolutely worth it." 

Asked how the experience could be improved, she pointed to early boarding for pet owners as something that would help.

"If you can get in early, get a seat and settle down, that is an accommodation I don't expect to see anytime soon but I think it makes sense," Rauch said.

Safety and comfort

For the many Americans who see their pets practically as family members, one of the most challenging aspects of flying is ensuring their animal's comfort and safety. 

"The increasing humanization of pets, which involves treating them as part of the family rather than as mere animals, has increased the demand for pet travel services that are of high quality and can be customized to meet the specific needs of each pet," LinkedIn reported in December.

Among other tips, the U.S. Department of Transportation  and animal experts recommend that you not feed your pet four to six hours before a flight and limit their water intake. Others also suggest keeping bottled water on hand at all times. Additionally, most airlines require certain vaccination and vet certification that your pet is healthy enough to fly. Individual countries also have their own requirements for pets to enter.  

Not surprisingly, some airlines do better than others at handling pets. One of the best-rated carriers for pet travel is Alaska Airlines, which has repeatedly topped rankings, such as NerdWallet's Most pet-friendly airlines of 2024.  In recent years, the airline also has maintained one of the industry's lowest incident ratings, according to Veterinarians.org. United Airlines and Delta are among the airlines with the highest incident rates, according to the pet information website. 

On Rauch's first plane trip with Soda traveling home to New York, a layover in Miami led to the flight sitting on the tarmac for two hours. Calming treats are something that helps keeps her dog relaxed on flights. She also withholds Soda's food and limits his water intake up to five hours before a flight, which is also helpful given that he doesn't like using pet relief areas, which she said generally smell of urine and can be overwhelming for dogs. Flights between New York City and St. Croix are generally under six hours. 

"I'm not sure how I'd handle a flight to Singapore," Rauch said.

Here's a rundown of U.S. airlines' pet travel policies, along with fees and and restrictions:

Alaska Airlines

Pet fee: $100

Pets allowed: Dogs and cats are the only pets allowed in-cabin on international trips and flights to Hawaii. Domesticated rabbits and small household birds are allowed as carry-on on domestic flights.

Destinations: Domestic and international, with additional requirements and documentation required for  pets traveling to Hawaii  or  internationally .

See Alaska's full pet policy here .

American Airlines

Pet fee: $150

Pets allowed: Dogs, cats

Destinations: 

• Within the 48 contiguous U.S.
• The U.S. and Canada*
• Puerto Rico

*Additional special restrictions may apply. See American's full pet policy  here .

Pet fee: $75-$200, depending on destination

Pets allowed: Dogs, cats, household birds

Pet friendly destinations: 

• U.S., Virgin Islands and Puerto Rico
• International destinations with the exception of Australia, U.K., Republic of Ireland and others .

Pets are not permitted on flights to Hawaii. See Delta's full pet policy here .

Frontier Airlines 

Pet fee: $99

Pets allowed: Dogs, cats, rabbits, guinea pigs, hamsters and household birds

Destinations: Domestic flights and international flights to and from the Dominican Republic and Mexico.

See Frontier's full pet policy here .

Pet fee: $125

Destinations: Domestic and international. See exceptions for international flights here .

See JetBlue's full pet policy here .

Southwest Airlines

Pet fee: $125 per pet carrier on the U.S. mainland; $35 per pet carrier between Hawaiian Islands

Destinations: Domestic U.S. flights only. For travel to Puerto Rico, specific requirements may  apply . For Hawaii travel, see rules and regulations here.

See Southwest's full pet policy here .

Spirit Airlines

Pets allowed: Dogs, cats, birds (with the exception of flights to or from Puerto Rico and the U.S. Virgin Islands) or rabbits (with the exception of flights to or from Puerto Rico and the U.S. Virgin Islands).

Destinations: Domestic flights including Puerto Rico and St. Thomas, U.S. Virgin Islands

See Spirit's full pet policy here .

United Airlines

Destinations: Domestic and international flights with a list of exceptions. United does not allow pets to fly to, from or through certain states and countries. View the list here .

See United's full pet policy here .

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American Airlines' Pet Policy: A Brief Guide

Traveling by aircraft is a daunting task for any pet owner. On February 20th, 2024, American Airlines implemented an increase of $25 to the carry-on pet fee, totaling the expense to $150. The US-based legacy carrier only accepts seven kennels on mainline American flights, excluding service animals, and five kennels on American Eagle services, including one in first class, guaranteeing space, though not particularly abundant.

This fee will be used to deep clean the cabin to remove dog and cat dander, body fluids, and any 'accidents' the animal may have to safeguard against the spread of germs and bacteria. Any pet-related damage to the cabin will also be fixed using money from those fees.

Airlines must consider passengers' liability because of the increased risk of a bite, scratch, or other injury or allergic reactions from a carry-on pet. The Federal Aviation Administration, FAA, along with the airlines, has adopted protocols to reduce the severity and likelihood of an event.

To push back at the rising costs, fraudulent service animals have increased significantly on flights, endangering legitimate service animals. Air Access Carrier Act of 1986 Title 14 CFR Part 382 Subpart A Subsection 382.3 defines a service animal to mean a dog, regardless of breed or type, that is individually trained to do work or perform a task for the benefit of a qualified individual with a disability including a physical, sensory, psychiatric, intellectual or other mental disability.

How Strict is American Airlines with pet carry-on size?

The Animal Welfare Act of 1966 Title 7 U.S.C. 54-2143 sets the Standards and Certification Process for Humane Handling, Care, Treatment, and Transportation of Animals, while Title 9 CFR Part 3 explains the requirements of Humane Handling, Care, Treatment, and Transportation of Dogs and Cats.

American Airlines must be strict with its pet carry-on policy for the health and safety of the animal. Therefore, carry-ons are restricted to only cats and dogs that meet the size, age, and destination requirements. Carriers must follow the FAA baggage rules, Title 14 CFR part 121, section 121.589 , which states that a carry-on bag cannot surpass the under-seat dimensions of any aircraft. The carry-on bag must not exceed 22x14x9 in or 56x36x23 cm.

In accordance with the law, American Airlines' carry-on pet policy states that pets must be small enough to fit comfortably inside the closed/zippered carrier. American Airlines only allows one pet carrier as a carry-on if it can be safely stored under the seat for the duration of the flight.

>Photo<

On March 28th, 2024, American Airlines eased up on the above pet policy so that passengers are approved a carry-on bag in addition to their four-legged companion. The public believes this is the airline's strategy to combat the rising number of pet owners who exploit lawfully protected service animals' rights. If requirements are not met, then the animal will not be allowed on the aircraft. American Airlines provides the carry-on kennel guidelines.

Cargo & Checked Pet Kennel Guidelines

How stressful is flying for dogs and cats.

Traveling is stressful, and even more so for some when it comes to being at altitude. Flying can be just as stressful for cats and dogs and even endanger their health. For instance, turbulence can easily knock out a 200 lb adult male, so death is that much more likely to occur with a kitten or puppy of just a few pounds. Cargo pets have a higher risk of injury and death than pets in the cabin of the aircraft.

Commercial aircraft cargo bays have erratically fluctuating temperatures and pressure changes. Pets in cargo result from a once healthy animal to one plagued with health issues, stress-induced anxiety, and behavioral problems.

When loading and unloading carriers, baggage handlers are supposed to follow the 'Last On and First Off' rule but will leave the animals unattended. Manhandling the kennels has resulted in missing animals because the carrier becomes damaged or opened. Unfortunately, handlers routinely leave animals out on the tarmac in direct sunlight, leading to dehydration, heat stroke, and/or heat-induced death.

To help reduce stress in pets, American Airlines established Pet Embark, which provides transportation services for animals in a secure area of the cargo hold. Oxygenated, temperature-controlled, and pressurized pets are better cared for. Travelers must investigate their airline's pet policy information before flying.

American Airlines

IATA/ICAO Code: AA/AAL

Airline Type: Full Service Carrier

Hub(s): Charlotte Douglas International Airport, Chicago O'Hare International Airport, Dallas/Fort Worth International Airport, Los Angeles International Airport, Miami International Airport, New York JFK Airport, LaGuardia Airport, Philadelphia International Airport, Phoenix Sky Harbor International Airport

Year Founded: 1926

Alliance: oneworld

CEO: Robert Isom

Country: United States

Airline Group: American Airlines Group

Region: North America

Loyalty Program: AAdvantage