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Corporate Travel Management (CTM)   is the sole provider of the Travel Management Services (TMS) for the Australian Government.

Under the Whole of Australian Government (WoAG) TMS arrangement, CTM provides the following products and services to participating entities:

  • Booking services for air travel, hotel, bus, sea, rail and car rental
  • Special booking services, including charter flights and group bookings
  • Ground transport services, including chauffeur and limousine reservations
  • 24/7 support for travellers, bookers and Entity Travel Teams
  • A VIP programs
  • Passport, visa and immigration assistance
  • Entity travel reporting
  • Automated management of airline credits (Tickets in Credit)
  • A dedicated Account Manager
  • Access to ICT specialists, who can integrate CTM's applications with entity systems (e.g. expense management, human resource management and financial management systems)
  • Online and face-to-face training regarding the use of CTM's systems and services.

Due to the commercially sensitive information contained within the Deed (e.g. pricing, service levels etc.), the Deed is securely stored on GovTEAMS within the 'WoAG travel Arrangements' community. Access to this community is limited to members of the Travel Teams within participating entities. To request access to this community, contact the WoAG Travel Team.

CTM's Portal provides participating entities with access to a range of tools and resources to assist in the management of entity travel programs. The Portal can be accessed by visiting CTM's homepage and entering your login credentials. Depending on the Portal permissions granted within each entity users will have access to the following features:

  • Profile Management The Portal is integrated with CTM's Profile Management System, allowing authorised users to create, edit and delete traveller profiles.
  • Access to the Online Booking Tool (CTM) The Portal provides a single-sign-on connection to cytric , allowing authorised users to access the CTM without additional login credentials. cytric's features and functionality is discussed in more detail below.
  • Access to travel documents Itineraries and invoices for all bookings, either made online via C ytric or offline with a CTM consultant, are stored within the Portal. Authorised users can access and download all current and historic travel documents.
  • Access to travel reporting  CTMT's reporting tool is accessible to authorised users via the Portal. Shortly after a booking is made or changed, the related travel data is uploaded into the reporting tool, allowing Entity Travel Teams near-instant access to examine their entity's travel spend and booking behaviours.
  • Travel alerts and CTM updates CTM use the Portal to post information about events and incidents that could impact entity's travel, such as system enhancements or outages, natural disasters and airport closures. Entities can also use to Portal to post information internally to Travel Bookers and Travellers within their entity.
  • Navigating the Portal
  • Making and managing bookings in cytric
  • Creating and editing profiles
  • Accessing invoices and itineraries

The Portal also includes Frequently Asked Questions (FAQs) and allows users to submit feedback to specific areas of CTM.

Booking Options

Travel bookings can be created and managed through the WoAG TMS arrangements two ways:

  • Online via CTM's Online Booking Tool ( cytric ) CTM, through their Portal, provides participating entities access to their CTM, cytric . Travel Bookers are encouraged to use cytric wherever possible, as this booking method is the most efficient way to book and manage travel.
  • Offline (email or phone) through a CTM consultant CTM's team of experienced travel consultants are available via phone and email to assist Travel Bookers with more complex travel requirements, such as international travel with multiple destinations, group bookings and bookings for travellers with special requirements. Each participating entity has a dedicated 1300 phone number to access CTM's call centre. Visit the Contacts page for more information about contacting CTM.

Online Booking Tool - C ytric

Access CTM, cytric , allows users to book domestic and international travel – including air travel, accommodation and car rental - without the involvement of a CTM consultant. cytric allows bookings for up to nine passengers, travelling to six or less destinations. The CTM is the preferred booking method as it is the most efficient way to book and manage travel.

CTM provide participating entities access to a reporting tool, which is available through the Portal. This tool provides entities near-instant access to view and manipulate data relating to their travel program. Access to CTM's reporting tool is managed by Entity Travel Teams.

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Travel tips.

All Defence personnel undertaking domestic or international travel should bookmark this page on their mobile device, for quick access to travel support contacts.

Before travelling, the traveller should ensure their credit card limit is sufficient and that they know their card PIN. Where a Defence travel card is not accepted for payment, personnel must pay with their own funds and seek reimbursement upon their return.

During travel, any amendments to a travel plan must be approved by the authorised approver.

When all travel is complete personnel must acquit all transactions and retain relevant financial documents.

Important contacts for when travelling domestically or internationally.

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1800 333 362

Lost, stolen or compromised Defence travel card

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Outside Australia - +61 3 8643 2210

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Within Australia - 13 11 57

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Ukraine-Russia war: Threats to UK 'alive and well' in Ukraine; US intercepts Russian and Chinese bombers

Russia and China have held joint air patrols near Alaska, prompting US and Canadian defence command to intercept four bombers. Meanwhile, Bashar al Assad, the Syrian president, is in Russia to meet Vladimir Putin. Submit your question on the war for our specialists to answer.

Thursday 25 July 2024 21:59, UK

  • US and Canada intercept Russian and Chinese bombers flying near Alaska
  • Threats to UK 'alive and well' in Ukraine - defence expert
  • Syrian president on surprise visit to Moscow to meet Putin
  • Russian drone fragments found on NATO soil
  • Former US and Russian officials 'holding Ukraine talks' | Russia open to peace talks while Zelenskyy remains in power
  • Everything you need to know on the war this week
  • Your questions answered: Could internal dissent lead to Putin's removal from power? | Has the West been honest about Ukraine's failures?
  • Live reporting by Katie Williams

Ask a question or make a comment

That brings an end to our live coverage of the Ukraine war for this evening.

Before we go, here's a brief round up of the day's events:

  • Controversial Syrian president Bashar al Assad travelled to Moscow for a meeting with Vladimir Putin , in which the pair discussed the Ukraine war and the situation in the Middle East, the Kremlin said;
  • The US and Canada intercepted Russian and Chinese military aircraft flying in international airspace near Alaska, the North American Aerospace Defence Command reported. Russia's defence ministry said the bombers were carrying out joint air patrols.
  • Meanwhile, after two more nights of Russian attacks on Ukraine, Romania's defence ministry said it found fragments of a Russian attack drone in a rural village near the Danube river and the country's border with Ukraine this morning. A NATO spokesperson said there was no evidence that its territory was intentionally targeted;
  • Russia said senior US and Russian officials have been holding unofficial diplomatic talks on Ukraine , with the Kremlin later claiming it was open to negotiations with Kyiv about ending the conflict on the condition it was given more details about Ukraine's preparedness for such discussions.

You can scroll through the blog below to catch up on the full day's updates.

Ukrainian professional boxer Oleksandr Usyk says he has cried about the war in his country behind closed doors.

Usyk, the first undisputed heavyweight champion in almost 25 years, said it was "hard" to see the recent Russian attack on Okhmatdyt children's hospital in Kyiv.

"Yes [I cry], because it's children, it's not soldiers, it's not a big person. They are 10 years, six, 15 - it's only the start of life. But for these people it's the last. It's hard for me," he said, in an interview with Sky News.

Usyk was speaking at the departure of 50 vehicles from London to Kyiv as part of the ULEZ scrappage scheme. The vehicles will be used to support humanitarian and medical needs in Ukraine.

A Moscow court has ordered the arrest of one of its senior defence ministry staff on suspicion of abuse of power, according to Russian state news agencies.

Andrei Belkov, who heads the ministry's military construction company, is the latest in a string of high-ranking ministry officials to be detained this year.

The company builds bases, hospitals, schools and other facilities for the military, according to its website.

Mr Belkov's boss, former Russian deputy defence minister Timur Ivanov, was also arrested in April on suspicion of taking bribes.

Russia won't be able to keep up its offensive attacks in the long term because its "capabilities are not limitless", a Ukrainian commander has said.

Oleksandr Pivnenko, commander of Ukraine's National Guard, said he believes Russian forces "will not be able to conduct active assaults in many directions" after the next several weeks and will move to being "on the defensive".

"The enemy's offensive capabilities are not limitless, considering the losses they suffer," he said in an interview with Ukrainian outlet Ukrinform.

Mr Pivnenko said Ukraine's military needed to use the time until Russia scales down its attacks to form divisions "and prepare them".

But he warned there would be no "radical" change or any major imminent breakthrough by Kyiv's troops, with forces continuing to look for Russia's "weak points" and "bypass the strong ones".

Russia is planning to slow YouTube speeds on desktop computers in the country by up to 70% in a bid to penalise the video-sharing site, a senior politician has said.

YouTube is one of just a few social media sites still available in Russia, after Moscow blocked other popular apps such as Facebook, Instagram and TikTok.

Since the 2022 Russian invasion, the Google-owned company has blocked a host of Russian channels and removed thousands of videos related to the war - including some pro-Kremlin content.

Alexander Khinshtein, a Russian politician in the State Duma lower house of parliament, said the "degradation" of YouTube was a "forced step" against a company he claims "continues to believe it can violate and ignore our legislation with impunity".

He said speeds could drop by 40% by the end of this week and 70% by the end of next week.

Russia has repeatedly fined YouTube for failing to take down content Russia considers illegal or undesirable.

The threat of US sanctions on Russian financial institutions is hampering its ability to secure what it needs for the war against Ukraine, the US treasury secretary has said.

Janet Yellen said Russian revenues had also been hindered by other sanctions and a price cap on Russian oil exports.

The US, UK and other Western nations responded to Moscow's invasion of Ukraine with widespread sanctions targeting high-value areas of Russia's economy, including finance, energy and trade.

Some have targeted members of Vladimir Putin's inner circle, as well as Russian firms linked to the conflict.

A cyber attack by Ukraine's military intelligence agency is causing disruption across Russia, according to Ukrainian media reports.

Sources have told the Kyiv Independent, Suspilne and the New Voice of Ukraine that the seemingly large-scale attack, which has disrupted banking and telecommunications in the country, is now in its third day.

The attack was also affecting Russia's VK social media network and some payment systems,  reports suggested.

Ukraine's military intelligence agency (HUR) has not posted anything official about the attack on its Telegram channel.

By Ivor Bennett , Moscow correspondent

Vladimir Putin has met Bashar al Assad in Moscow, after a surprise visit from the Syrian president that was announced by the Kremlin this morning.

Footage shared on Telegram by the Russian president's press service showed the two leaders smiling and shaking hands, before sitting down and chatting through their respective interpreters.

"I am very glad to see you," President Putin could be heard gushing to his guest.

Russia has been a key ally for President Assad during the Syrian civil war, helping him regain control over the country following an uprising that began in 2011.

But why is he in Moscow now?

Read the full story here ...

Threats to Britain from Russia's invasion of Ukraine are "alive and well" and "no longer a distant possibility", the head of the UK's defence review has said.

Former NATO chief Lord Robertson is leading a "root and branch" review of the UK's armed forces, launched by Prime Minister Sir Keir Starmer, to assess the defence challenges the country faces.

Speaking in the House of Lords today, he pointed to the "depraved conduct" of Russian forces as an example of what was at stake and said it was vital that the UK's military was strong enough to deter any threat.

"We need to recognise... that the threats to our country and our citizens are no longer theoretical. They are no longer a distant possibility," Lord Robertson said.

"They are alive and well in Ukraine today, where Vladimir Putin's Russia has brutally invaded and sought to occupy a peaceful, neighbouring independent nation-state.

"Anybody who needs reminding of what the stakes are in the world today need only look at the depraved conduct of Putin's occupiers in those parts of the Donbas and Crimea that they presently and temporarily occupy."

During a debate on the subject, Lord Stirrup said the UK should not put off increasing defence spending, saying that Mr Putin would "not wait upon our pleasure".

"I suppose we could send him a note saying: 'Dear Vladimir, we know that you're a dire threat to the peace and security of Europe, but would you mind holding off until we get the books straight?' I doubt that he would pay attention," he said.

A peace settlement in the Ukraine war cannot be achieved without Russia and China at the table, Czech President Petr Pavel has said.

Volodymyr Zelenskyy has been eyeing a second Ukrainian peace summit in November after hosting representatives from 92 countries at the first summit in Switzerland last month aimed at outlining a roadmap for future peace efforts.

Russia was not invited, and said discussing any plans for peace in its absence was a waste of time. China was also absent.

The Ukrainian president said earlier this month that Russia should attend the second meeting if it goes ahead.

Mr Pavel said another summit was "desirable" - but he told Czech news agency CTK that the negotiations would not make sense without Moscow's participation.

"Without Russia and China at the table, there really won't be any peace negotiations," he said.

He also said Beijing should use its status as an "important global player" to urge Russia to move towards peace in the conflict.

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  23. Ukraine-Russia war: Threats to UK 'alive and well' in Ukraine; US

    Ukraine's military intelligence agency (HUR) has not posted anything official about the attack on its Telegram channel. 17:34:01 ICYMI: Syrian president makes surprise visit to Russia

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