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QBT becomes sole travel provider to Aussie Govt

Today marks the official start of QBT’s appointment as the sole provider of travel management services to the Whole of Australian Government.

QBT was appointed sole provider of travel management services to the Whole of Australian Government (WoAG) in December 2014, with the transition commencing in February 2015.

This transition has been one of the largest transitions in Aussie travel history, involving the transition of 142 entities, the upload of more than 120,000 traveller profiles and the migration to a single online booking tool with Amadeus.

The transition was successfully accomplished, with QBT’s customer service to its other corporate customers sticking to its high levels during the four month changeover.

QBT attributes its success to the close partnership it has built with the WoAG Travel Contract Management Section of the Department of Finance.

“I am confident that the transition has been a complete success and it has been a pleasure to have worked alongside such an incredible team,” QBT’s group general manager Russell Carstensen said.

“We are privileged to be working with the Whole of the Australian Government. Today marks the end of the transition but it is only the beginning of the partnership and the real work to ensure continuous improvement starts now.”

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Making Bid Responses as Seamless as Booking Travel

The challenge.

Known for ‘Business travel made simple,’ Australia-based QBT specializes in intuitive booking technologies, strategic account management, reporting and cost savings for its corporate travel clients, including its No. 1 client: the Australian Government.

Despite embracing a seamless and stress-free travel experience for its clients, QBT struggled to find a seamless process for responding to RFPs and other bid opportunities.

The team, which works with sales field experts on two to three bids a month, lacked a way to access company information from a centralized location, despite having a previous bid-management system. Specifically, they found their previous software hard to navigate and wanted to explore ways they could expedite the bid-management process. Having a customizable template they could update was a key requirement.

The Solution

Expedience Software implemented the Proposal Automation suite, along with its specialized Excel RFP product. The Excel add-on package greatly simplifies Excel RFP responses by integrating them with Microsoft® Word. As part of the custom implementation, Expedience:

• Created an automated template that fully met QBT’s needs
• Rolled out customized training so QBT could easily manage updates
• Centralized the company’s proposal content in one place

Training tailored to QBT’s project ensured that bid team members would have total ownership of their proposal template, including modifying it as their business strategy changes. A key factor in selecting Expedience was that the software resides directly in Microsoft Word.

QBT’s Sara Nedelkoska, a member of the commercial bid writing team, explains that since everyone knows how to use MS Word, rolling out Expedience would not be as daunting as implementing a new software and training the entire team from the ground up.

The process is much more efficient from the previous bid management system, with Expedience doing “a fantastic job” loading all QBT’s content into their library, says Nedelkoska, who applauded Expedience VP of Client Services Diane Loudenback for serving as an “excellent point of contact” throughout the process.

About Expedience Software

Expedience Software creates fast, accurate, and beautiful proposals directly from Microsoft Word! Automate RFP & RFI responses (even Excel RFPs!), FAQs, DDQs, SOWs, Questionnaires, PowerPoint presentations, and more! With more than 20 years of proposal automation experience, Expedience is the premier solution for sales and proposal professionals in financial and asset management, healthcare, legal, manufacturing, and technology organizations.

Hospitality & Travel

Critical Issue

• Lack of consistency and central library
• Ability to respond to Excel-based RFPs
• Automated Proposal Generation
• Content Management
• Styles Management
• Excel-based RFPs in Word

Since going live, QBT reports that their bid and RFP response process is much more efficient and allows bid team members to focus on the things that “really matter in the business.”

Sara Nedelkoska, commercial bid writer, reports that the amount of time she and other team members save using Expedience has been significant.

“The fact that we have a library of content for our teams to go into and see is just excellent,” she adds.

With almost 40 years in the corporate travel business, QBT knows travel in all its complexity. QBT’s goal is to ensure the travel experience, from beginning to end, is seamless, simple and stress-free for travelers, bookers, managers and finance teams. Highly experience consultants are based in Brisbane, Canberrra, Darwin, Melbourne, Sydney, Adelaide and Perth. In 2018, Australian Travel Awards named QBT Corporate Travel Agency of the Year for over $100 million revenue. Learn more at qbt.travel.com

Expedience was the obvious choice for us. It looks great and is easy to use. Having a customizable template is very beneficial for us; it allows both the Sales team and the Bid Management team to control the content efficiently.

Sara Nedelkoska

Commercial Bid Writer, QBT

Teams do extraordinary things with Expedience Software

QBT – Business travel made simple

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As a part of the Corporate Travel Management (CTM) family, we get access to discounted leisure bookings and travel insurance, not to mention the international travel opportunities.

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Get access to opportunities across the entire Corporate Travel Management (CTM) Group globally.

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QTravel overview

Information for QTravel Agency Administrators and booking officers for making and managing travel arrangements using QTravel.

The travel sub-category in General Goods and Services manages several whole of Government agreements that support the domestic and international travel requirements of Government. Queensland Government departments and agencies, statutory authorities, Government bodies and other eligible customers. These agreements collectively form the QTravel Program.

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• Travel Management Company Services
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• 4 Nights 5 Days Moscow St Petersburg Tour

Moscow St Petersburg Tour Package For 4 Nights 5 Days Rated 4.2 /5 (based on 55 reviews) Moscow St Petersburg Tour Package For 4 Nights 5 Days

Moscow St Petersburg Tour Package For 4 Nights 5 Days 5 Days & 4 Nights

Welcome to Russia

Savior on Spilled Blood. Orthodox church. St. Petersburg

Horse drawn carriages on the Palace Square in St. Petersburg

A quiet summer sunny evening at the Kazan Cathedral in St. Petersburg

Bolshoi Theater in Moscow, Russia

Hotel included in package:

• Moscow (2D)
• St Petersburg (3D)

Starting from:

₹78,999/- ₹85,869/-

Per Person on twin sharing

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TravelTriangle has served 3000 + travelers for Russia

Russia is a major tourist hub, for people from all over the world and from all walks of life. With the iron curtain gone, it is quickly becoming a must visit for many, who want to understand the culture of the country, and spend time exploring the bounties of nature here. With its rich cultural heritage and history, it is no wonder that this Moscow and St Petersburg in 5 days package is a very popular one.

This Moscow and St Petersburg in 5 days package covers 2 nights in Moscow and 2 in Saint Petersburg, which gives you the ideal time to explore both cities to your heart’s content. Whether you want to spend time shopping or simply sampling some delicious dishes, you can do that on your leisure time, which is also part of the itinerary. With almost everything already planned well in this package, all you need to do after buying it is lie back, relax and get set to enjoy a grand vacation.

This Moscow and St Petersburg in 5 days package will take you to several destinations during the city tours, such as New Maiden’s Monastery, VDNKh amusement park, The Cathedral of Christ the Saviour, The Bolshoi Theatre, Saint Basil’s Cathedral and the Red Square in Moscow. In Saint Petersburg, you will get to visit Smolny Convent, Saint Isaac’s Cathedral, The Anichkov Bridge, The Quay with Sphinxes, Savior on the Spilled Blood church and the The Peter and Paul Fortress. And the best part is that since it is a smaller duration package, you can easily take a few days off from work to enjoy it.

• Enjoy a tour of Moscow city
• Cover all attractions of Saint Petersburg
• Ride the Bullet train
• Explore local markets

Moscow: Arrival

• Moscow City tour

Other Benefits (On Arrival)

Enjoy a grand tour of Russia

After a lovely flight, land at Moscow airport, from where you will be taken to the hotel for the night. On reaching, check in and relax for a while. Spend the night at the hotel.

Moscow: City Tour

Get set to explore Moscow

After a lovely breakfast at the hotel, it is time for your Moscow city tour. Cover all major attractions such as New Maiden’s Monastery, VDNKh amusement park, The Cathedral of Christ the Saviour, The Bolshoi Theatre, Saint Basil’s Cathedral and the Red Square. Later, return to the hotel for the night.

Saint Petersburg: Arrival

• Sightseeing

Another Russian city to explore today

Enjoy your breakfast in the hotel today, after which you can check out of the hotel. Transfer to Saint Petersburg via bullet train. On arrival, check into the hotel and spend the evening at leisure. Return to the hotel for the night.

Saint Petersburg: City Tour

Soak in the beauty of Saint Petersburg

Today, after a hearty breakfast, you will be taken on a city tour of Saint Petersburg, covering all major attractions. Visit Smolny Convent, Saint Isaac’s Cathedral, The Anichkov Bridge, The Quay with Sphinxes, Savior on the Spilled Blood church and the The Peter and Paul Fortress. After the tour, return to the hotel for the night.

Saint Petersburg: Departure

Time to say goodbye to this wondrous land

After a superb trip, it is time to bid farewell. Check out of the hotel after breakfast, and leave for the airport to carry on with your onward journey home.

Note: Our agents will provide you these or similar hotels depending on availability

Maxima zarya hotel

4/9 Gostinichnaya Street Building 9 Moscow - 127106, Russia

St petersburg

Polo regatta hotel

1, Morskoy Slavy Square St Petersburg - 199106, Russia

• Airfare - Delhi - Russia - Delhi
• Accommodation for 04 Nights with breakfast in 3* hotel
• Sightseeing on Private basis
• Return airport transfers in Private vehicle
• Private Guide on Excursion days
• One way Bullet train from Moscow to St Petersburg
• Personal Expenses
• Registration charges at hotels at any city
• Increase in the rate of exchange leading to an increase in all land arrangements which may come
• Cost of the Suggested Excursions
• Anything not specifically mentioned in inclusion
• Taxes applicable to be paid at Hotel extra on the total tour price.

Your Preferences

Where do you want to go?

FAQs for Russia

Q. where should i shop in moscow.

A. Moscow has huge shopping malls that vie for first place with the local street markets. So while you can find almost anything at the malls, for the more authentic items, such as junk jewelry, handicrafts, spices, toys, visit the street stalls.

Q. What can I buy in Saint Petersburg?

A. If you feel inclined, then real and faux fur are pretty cheap here, and they are really great quality. Or you can pick up souvenirs such as magnets, postcards, paintings of bottles of vodka.

Q. What are the main dishes of Russia?

A. Russian cuisine is all about high-protein ingredients, so expect a lot of cottage cheese, eggs, fish and meat. Three dishes that you absolutely shouldnt miss include:

• Bliny: A thin crepe, stuffed with your choice of fillings
• Sirniki: Special cottage cheese stuffed bliny
• Pelmeni: Dumplings made of fish or meat

Q. Can we increase the stay in a particular city on this trip?

A. Yes, you can increase the duration of this package, but make sure to request such changes well in advance to the travel agent or the tour operator, so that no last minute problems arise.

Q. What sort of nightlife does Saint Petersburg have?

A. The nightlife of Saint Petersburg is definitely something that you would want to be a part of. There are plenty of rocking clubs and discos, which do a roaring business all through the night, especially in the Fontanka river embankment area, which also offers tremendous views.

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