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About American Express Global Business Travel 

American Express Global Business Travel (Amex GBT) is the world’s leading B2B travel platform, providing software and services to manage travel, expenses, and meetings and events for companies of all sizes. We have built the most valuable marketplace in B2B travel to deliver unrivalled choice, value and experiences. With travel professionals in more than 140 countries, our customers and travelers enjoy the powerful backing of American Express Global Business Travel.

Visit amexglobalbusinesstravel.com for more information about Amex GBT, and follow @amexgbt on Twitter , LinkedIn and Instagram .

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With BizTravel you can manage your business trip and receive travel offers via the self-booking tool mode or the proposal mode for end-to-end solutions

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Biztravel forum: the event dedicated to the business travel community.

Thanks to BizTravel Forum, a  new way to conceive of business travel has been created, an event that was capable of reinventing its format, transforming from a simple exhibition-convention into a reference point for the  business travel community , capable of bringing visibility to the world of  business travel , creating a culture of business and contributing to the sector’s growth.

In this uncertain moment we are going through, our the priority is to be close to our customers with concrete facts and updating them on what has happened and what will happen.This is why we have decided to organize an extraordinary edition of BizTravel Forum, in which it will be possible to follow the entire event in live streaming and interact with the protagonists of the day.

The participation of Travel Managers, Mobility Managers and Corporate Managers of the most important Italian and multinational companies, the richness of the contents and the quality of the speakers, make sure that BizTravel Forum continues to be the event that has always been the general status of the business travel and Italian mobility.

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Business Customs

Business appointments are necessary and the person with whom you are meeting will generally decide the time. Avoid scheduling business trips to Belgium during July and August, the week before Easter, and the week between Christmas and New Year’s, as they are prime vacation times. Meetings are generally formal, but first appointments are more social than business oriented, since Belgians prefer to do business with people they know. Business cards are exchanged without formal ritual, and it is recommended to have one side translated into Dutch or French (depending on the area of the country where you are doing business). It is important to use the appropriate language and to avoid speaking French to a Fleming and vice versa. English is generally widely spoken within the business community.

Travel Advisory

SAFETY AND SECURITY:  Despite the terrorist attacks that occurred on March 22, 2016, Belgium remains largely safe. Belgian law enforcement and security officials, in close cooperation with neighboring countries, maintain a solid anti-terrorism effort and a peaceful environment for tourists and business. However, like other countries that are members of the Schengen Agreement of free cross-border movement, Belgium’s open borders with its European neighbors allow the possibility for terrorist groups to enter/exit the country with anonymity.

Prior police approval is required for public demonstrations in Belgium, and police oversight is routinely provided to ensure adequate security for participants and passers-by. Nonetheless, situations may develop that could pose a threat to public safety. U.S. citizens are advised to avoid areas where public demonstrations are taking place.

CRIME:  Belgium remains relatively free of violent crime, but low-level street crime is common. Visitors should always be watchful and aware of their surroundings, however, because muggings, purse snatchings, and pick pocketing occur frequently, particularly in the major cities. Transportation hubs, like the Metro (subway) and train stations, are also frequented by thieves, who take advantage of disoriented travelers carrying luggage. In Brussels, pickpocketing, purse snatching, and theft of light luggage and laptops are common at the three major train stations — the North Station (Noordstation or Gare du Nord), the Central Station (Centraal Station or Gare Central) and especially at the South Station (Zuidstation or Gare du Midi). The latter is a primary international train hub, and travelers are advised to pay very close attention to their personal belongings when in the station. Common ploys are to distract the victim by spraying shaving cream or another substance on his or her back or asking for directions while an accomplice steals the luggage. It is a good idea to remain in physical contact with hand luggage at all times, and not to place carry-on luggage on overhead racks in trains.

Another growing problem, especially in Brussels, is theft from vehicles, both moving and parked. Do not leave valuables in plain sight where a thief may spot them. Thieves will sometimes position themselves at stop lights to scan for valuables in stopped cars. If they see a purse or other valuable item they break the window and steal the item while the victim is stunned. Expensive car stereos and GPS navigational devices are often stolen from parked cars.  Always drive with windows up and doors locked. Travelers to Brussels should be aware that small groups of young men sometimes prey on unwary tourists, usually at night and often in Metro stations. Items such as expensive mobile phones and MP3 players are often the target. Travelers should carry only a minimum amount of cash, credit cards, and personal identification. Wearing expensive jewelry and watches is discouraged.

U.S. citizen travelers should review the following website for the most current travel advisories in Belgium: https://travel.state.gov/content/travel/en/international-travel.html , where the current Worldwide Caution Public Announcement, and the Belgium Consular Information Sheet https://travel.state.gov/content/travel/en/international-travel.html can be found. Up-to-date information on security can also be obtained by calling 1-888-407-4747 toll free in the U.S. and Canada, or, for callers outside the U.S. and Canada, a regular toll line at 1-202-501-4444. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).

Visa Requirements

American citizens do not need a visa when they travel to Belgium for business or for personal travel. Their stay in the Schengen area should not exceed 90 days within a 180-day period.  The American visitor will need to present a valid American passport (that is valid for 180-days from their date of arrival in the Schengen area), proof of sufficient funds, and a return airline ticket.

The Schengen visa is valid for the following 27 European countries: Austria, Belgium, The Czech Republic, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, and Switzerland. A Schengen visa issued by an Embassy or Consulate of the above countries allows the holder to travel freely in all these countries.

A citizen of the United States of America who intends to reside in Belgium for a period longer than 90 days, or for a succession of periods totaling more than 90 days per 180-day period, must first obtain a temporary residency visa.

When the applicant seeks to engage in a professional activity on an independent basis, the required residency visa can only be issued upon the presentation of a professional card and supporting documents.

The professional card is applied for through the Embassy or Consulate General and must be approved before the Embassy can issue a visa.

When the applicant seeks to engage in a professional activity on a salaried basis (employee status), the required residency visa can only be issued upon the presentation of a work permit and supporting documents.

The work permit is applied for and must be obtained by the employer in Belgium at the appropriate regional government office before the prospective employee enters Belgium.

The employer mails the work permit to the employee who can then contact the appropriate consular office in the jurisdiction which the employee resides. The employee must request his/her visa at least three weeks prior to his/her intended departure date. The normal processing time for this type of visa is one week. Consult with Embassy and Consulates of Belgium in the United States | Federal Public Service Foreign Affairs for the latest information on application procedures for the professional card and temporary residence visa.

U.S. Companies that require travel of foreign businesspersons to the United States should be advised that security evaluations are handled via an interagency process. Visa applicants should go to the following links.

State Department Visa Website: https://travel.state.gov/content/visas/en.html

U.S. Embassy in Belgium: https://be.usembassy.gov/

The currency used in Belgium is the euro (sign: €; code: EUR).

Telecommunications/Electronics

There are several telecom companies in Belgium. To be connected to a landline network, an initial subscription must be taken with one of the landline operators, the main ones being: Proximus and Telenet. Belgium is gradually “cutting the cord” with an increasing number of consumers opting for mobile-only services.

There are three major service providers for mobile telephones in Belgium:  Base SA, Orange (formerly Mobistar), and Proximus. Each company offers a range of services and packages, and it is recommended to compare tariffs and conditions carefully before entering a contract. International roaming (which enables a phone on a Belgian contract to work outside the country) is available but must be requested and may cost extra. To obtain a mobile phone contract, visit a shop and provide the following:

• ID (passport or identity card)
• Proof of address (a utility bill, property rental contract or bank statement)
• Bank account IBAN number

For short-term service the alternative to a contract at a fixed monthly rate is a pay-as-you-go card, where the prepaid card must be regularly reloaded with additional credit. These are typically available at large transportation hubs and airports. 

Transportation

Road and Rail Networks: Belgium has a highly developed road network  High-capacity motorways (freeways) are located around Brussels and cut across the country, such as the Wallonia motorway. A network of expressways supports the motorways. Most of the motorways are part of other European routes. They facilitate access to neighboring countries and make it possible to travel easily from one town to another or across a region. The Belgian rail network was the first to be built on continental Europe and is the densest in the world. However, the density is not uniform throughout the country, due to the recent trend of eliminating unprofitable lines. There are five high-speed train services currently operating in Belgium: Thalys, Eurostar, InterCityExpress (ICE), TGV and Fyra. These high-speed lines support speeds up to 300 km/h (190 mph) and allow fast and easy transit to London, Paris, Amsterdam and other major cities in neighboring countries. For more information see Belgian Railways (SNCB/NMBS) https://www.belgiantrain.be/en .

Inland Waterways: Inland waterways form a relatively evenly dispersed network. The network depends on two large rivers: the Meuse and the Scheldt, and a network of canals. Inland waterways as a means of transportation for goods is becoming more and more popular due to the high cost of traditional road transportation.

Airports: Belgium has one international airport (Brussels Airport) and four regional airports (Antwerp-Deurne, Charleroi, Liège and Ostend-Middelkerke). The Brussels Airport is currently enhancing its relations with many different regions around the world. It also features a fair balance between scheduled flights and charter flights.  Brussels Airport is sometimes backed up by the regional airports, which provide extra support. Each of these airports specializes in certain niche markets.

Antwerp-Deurne:  small airlines, business flights and freight.

Charleroi: industrial airport (aeronautics industry), low-cost carriers, business flights, and some scheduled services and cargo.

Liège: large air freight, tourist flights, and some scheduled services.

Ostend-Middelkerke: air freight (especially with Africa), scheduled services and tourist flights.

For more information see: Brussels International Airport https://www.brusselsairport.be/en/passengers .

As in other countries, each industry/product uses its own mode of transport.  For mass retail and merchandise, road networks are utilized for short distances (foodstuffs, etc.). For construction materials, oil and chemicals, inland waterways are typically used. Most energy and steel products are transported via the rail networks.

Belgium has three national languages: Dutch (also referred to as Flemish), French, and German. The divisions are as follows: Dutch (official) 58%, French (official) 41%, and German (official) less than 1%. 

English is spoken and understood throughout most of Belgium. In Flanders, the northern region of Belgium, Dutch is the predominant language while in Wallonia, the southern region, most people speak French. Residents in a small section of Belgium near Germany speak German as their primary language. Brussels, the center region, is officially bilingual, speaking both Dutch and French.

As in any other country, language is a crucial part of doing business in Belgium. Many documents must be filed in at least one of the three national languages. It would benefit companies to have personnel who speak one of the languages, or to seek the help of a professional translator.

MEDICAL FACILITIES AND HEALTH INFORMATION:  Good medical facilities are widely available in Belgium.  The large university hospitals can handle almost every medical problem. Hospitals in Brussels and Flemish-speaking Flanders will probably have English-speaking staff. Hospitals in French-speaking Wallonia may not have staff members who are fluent in English, however. The Embassy Consular Section maintains a list of English-speaking doctors, which can be found on the Embassy web site.

Information on vaccinations and other health precautions, such as safe food and water precautions and insect bite protection, may be obtained from the Centers for Disease Control and Prevention’s hotline for international travelers at 1-877-FYI-TRIP (1-877-394-8747) or via the CDC’s web site at https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html .

For information about outbreaks of infectious diseases abroad consult the World Health Organization’s (WHO) web site at https://www.who.int/en .

MEDICAL INSURANCE: The Department of State strongly urges Americans to consult with their medical insurance company prior to traveling abroad to confirm whether their policy applies overseas and whether it will cover emergency expenses such as a medical evacuation. Please see our information on medical insurance overseas.

Local Time, Business Hours, and Holidays

Belgium is six hours ahead of Eastern Time in the United States (Greenwich Mean Time [GMT] + 01:00 Standard Time).

Business Hours:

8.30 am to 5.30 pm – Offices (Monday to Friday with 30-60 minutes for lunch)

9.00 am to 4:00 pm – Banks (Monday to Friday, some offices open later during the week and on Saturdays)

9.00 am to 6.00 pm – Shops (Monday to Saturday and until 9.00 pm on Fridays)

Typical hours for museums are 10.00 am to 5.00 pm, six days a week, and are closed on either Monday or Tuesday.  Belgians usually have lunch between 1.00 pm and 3.00 pm and dinner, their main meal, between 7.00 pm and 10.00 pm, with peak traffic around 9.00 pm. Some stores close from noon to 2.00 pm but stay open until 8.00 pm to compensate. In many towns, stores will stay open until 9.00 pm one evening a week, normally Fridays.

2023 Local Holidays: https://publicholidays.be/2023-dates/

Temporary Entry of Materials or Personal Belongings

Legislation exists that exempts goods from import duties and VAT, if they are brought into Belgium for re-export.  Such goods must be kept in a bonded warehouse until they are re-exported. The shipment does not have to be re-exported in total; the portion of the shipment destined for the local or EU market is liable for duties and VAT at the time when the importation takes place. Additionally, goods may be sorted, repacked, and relabeled in bonded warehouses. Many customs clearing agents in the main ports and airports can provide these services in bonded warehouses.

For temporary entry of goods, Belgium accepts an ATA Carnet.  An ATA Carnet is an international customs document that simplifies customs procedures for the temporary importation of commercial samples, professional equipment, and goods for exhibitions and fairs.

Personal belongings are acceptable for transport to Belgium and can be processed with customs approval with exemption from duty and taxes. A Commercial Invoice is required for all shipments seeking this type of preference from customs. To ensure that the goods are properly identified and processed as Personal Effects, the shipper should mark both the Bill of Lading / Air Waybill and Commercial Invoice with this wording: “USED PERSONAL BELONGINGS”.

Shipments of personal effects that are received without the proper documents and descriptions will be subject to normal entry, and documentation requirements and delays may result in the clearance. Shippers are cautioned to submit only qualified personal effects (used personal goods having been in the owner’s possession for a period of at least one year) and not to include articles (new clothing, souvenirs, etc.) that do not qualify.

See https://www.fedex.com/en-us/shipping/international.html for further information on document requirements.

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Deliver the support your business travellers need, wherever they are in the world.

From the moment a reservation is made until their return home, we provide business travellers with 24/7/365 support. They’ll get one-click/one-call support when they need it from our team of business travel consultants who know exactly what your travellers need and how to get it for them quickly, smoothly and in policy.

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Knowledgeable, local business travel agents are your travellers’ link to smooth corporate travel.

We have more than 2,500 travel consultants dedicated exclusively to business travel. With an average of 15 years of industry experience, they understand the unique needs of business travellers from the inside out. These local teams of business travel experts speak more than 32 languages in over 66 countries.

• On hand, whenever and wherever you need us, with our 24/7/365 customer service available to travellers and arrangers online, in the app, by phone or Egencia Chat.
• Complete profile connection through our unified platform allows our travel consultants to see travellers’ itineraries and their business’ travel policies, so they can easily make changes that make the most sense.
• Dedicated to corporate travel. Our travel consultants only work on business travel and understand the unique needs and demands of executive schedules.

Empowered employees are happy travellers

70% of travellers say they enjoy business travel. Find out how you can increase compliance, traveller satisfaction and more.

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A universal, intuitive platform for every user that makes booking and travel easier for everyone.

We are the only major travel management company (TMC) with the same traveller experience across every touchpoint: online, in the app or by phone.

• One unified view for all bookings (flights, hotels, car and rail). No more juggling different travel agencies or travel portals.
• Everyone is on the same page— travellers, arrangers and agents all use the same platform —so nothing important gets missed.
• We see you.  Our agents see exactly what your travellers see, so they can make sure your travellers have everything they need.

The global travel platform is transforming business travel

Our platform connects every touch point in the travel process, giving travellers a personalised experience and travel managers the data and compliance they’re looking for.

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At Egencia, we offer you access to superior supplier content , giving your travellers choice and flexibility—online or with our expert corporate travel agents.

• Expert travel consultants ensure that your travellers are booked with the special amenities and business services they deserve .
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• An intuitive booking experience means that your travellers will always be able to easily make or amend their arrangements.

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Save the date 16 May 2024

Buyers-only Session # 3

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 We strive to advance Travel Management practice, by promoting the interests of business travel professionals, providing a platform to connect, offering quality-learning experience, innovative thinking and excellent networking opportunities

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BATM joins Powerhouse Partnerships

Belgian travel confederation.

The European Network of Business Travel Associations or better known as   BT4Europe | Business Travel for Europe .   

The members of the European Network of Business Travel Associations all have focus on the buyer-perspective of business travel and wish to influence decisions that involve issues related to this.  

Our actions are focused on 4 areas; laying the foundation to research the facts and figures of business travel in Europe , support Economic launch post-pandemic , promote sustainable business travel and digital transformation of our industry.

  Home - BT4Europe .

"Together we go further" , is the motto of this partnership and it will undoubtedly add value in developing and promoting essential projects. 

BTC focuses on: Providing training via the Belgian Travel Academy, building relevant data via the Travel Intelligence reports, delivering certification with the CERTA Green labels, and sustainability in travel.

Pascal Struyve: "At BATM, we firmly believe that collaboration between all travel industry stakeholders can move the industry forward.  

That is why we are delighted to be involved in and support these initiatives, and look forward to a fruitful collaboration." 

   belgian-travel-confederation.be/en/projects-program  

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• Block Space Program  for the exclusive use of UNIGLOBE® agencies.
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• Rapid, reliable & flexible alternative for your business trips within Belgium or across Europe

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Belgium - Business Travel Belgium - Business Travel

Business customs, travel advisory, visa requirements, telecommunications/electronics, transportation, temporary entry of materials or personal belongings legislation exists that exempts goods from import duties and vat, if they are brought into belgium for re-export.  such goods must be kept in a bonded warehouse until they are re-exported.  the shipment does not have to be re-exported in total; the portion of the shipment destined for the local or eu market is liable for duties and vat at the time when the importation takes place.  additionally, goods may be sorted, repacked and relabeled in bonded warehouses.  many customs clearing agents in the main ports and airports are able to provide these services in bonded warehouses., embassy and consulates of belgium in the united states | federal public service foreign affairs  , more information, belgium - business travel, pick a board, create a board.

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