youth staff cruise ship interview questions

20 Cruise Staff Interview Questions and Answers

Common Cruise Staff interview questions, how to answer them, and sample answers from a certified career coach.

Congratulations! You’ve been invited for an interview to become a cruise staff member. Now it’s time to prepare so you can make the best impression and land the job of your dreams.

Cruise ship jobs are highly sought after, and the competition can be stiff. To give yourself the edge, you’ll want to be prepared with answers to common cruise staff interview questions. The following list includes some of the most commonly asked questions for cruise staff positions. Read through them carefully and practice your responses before your big day. Good luck!

• What experience do you have working in customer service?
• Describe a time when you had to handle a difficult situation with a passenger on board the cruise ship.
• How would you go about organizing and leading activities for passengers of all ages?
• Are you comfortable speaking in front of large groups of people?
• What strategies do you use to ensure that everyone is having a good time during an activity or event?
• Tell me about a time when you had to think quickly and come up with a creative solution to a problem.
• How do you handle complaints from passengers who are unhappy with their experience?
• What safety protocols do you follow when hosting events or activities on board the cruise ship?
• Do you have any experience with managing budgets or planning events?
• How do you stay informed about new trends in the cruise industry?
• What strategies do you use to promote upcoming events and activities to passengers?
• How do you handle conflicts between passengers or staff members?
• Explain your understanding of cultural sensitivity and how it applies to your role as Cruise Staff.
• What do you do if a passenger becomes ill or injured while on board the cruise ship?
• How do you handle situations where passengers become disruptive or unruly?
• What strategies do you use to build relationships with passengers and make them feel welcome?
• How do you ensure that all passengers are aware of the rules and regulations on board the cruise ship?
• What do you do if a passenger has a complaint about the food or services provided by the cruise line?
• How do you handle requests from passengers for special accommodations or assistance?
• Describe a time when you had to work with other departments (e.g. housekeeping, security) to resolve a problem.

1. What experience do you have working in customer service?

Cruise staff are expected to provide an exceptional experience to guests, so it’s important to show that you understand the importance of customer service. You should be able to explain how you’ve handled customer service issues in the past, as well as how you’ve gone the extra mile to ensure guest satisfaction. This question gives you a chance to demonstrate your customer service skills and show how you’ve helped contribute to successful interactions.

How to Answer:

When answering this question, you should focus on how your customer service experience has prepared you for this job. Talk about the challenges you’ve faced in previous roles and how you overcame them. You can also explain any specific techniques or strategies you use to ensure a successful customer service experience. Finally, be sure to mention any awards or recognition you’ve received for excellent customer service.

Example: “I have over five years of customer service experience in the hospitality industry. I’ve worked as a front desk agent, server, and tour guide—all roles that required me to provide exceptional guest experiences. In my current role as a concierge, I regularly go above and beyond for our guests by providing personalized recommendations and services. I was even recognized with an Excellence Award from my employer for consistently exceeding customer expectations. My customer service skills are top-notch, and I look forward to utilizing them in this cruise staff position.”

2. Describe a time when you had to handle a difficult situation with a passenger on board the cruise ship.

The job of a cruise staff is to ensure passengers have a pleasant and enjoyable experience while on board the ship. Part of this involves handling difficult situations, such as when a passenger is unhappy with a situation or has an issue with another passenger. The interviewer wants to make sure you can handle these situations with grace and professionalism, and that you can think quickly and come up with solutions.

When answering this question, it’s important to show your problem-solving skills and demonstrate that you can handle difficult situations with a level head. Talk about a time when you encountered a difficult situation on board the ship and how you handled it. Focus on what steps you took to resolve the issue, such as listening to both sides of the story, coming up with a solution that everyone could agree on, and following up afterwards to make sure everything was ok. Show that you are able to stay calm under pressure and are willing to go above and beyond to ensure passengers have an enjoyable experience.

Example: “I have extensive experience organizing and leading activities on cruise ships. I’ve been able to successfully create fun and engaging activities for passengers of all ages, from toddlers to seniors. When I’m planning an activity, I make sure to research different types of activities that cater to a variety of interests and age groups. I also ensure everyone is having fun and staying engaged throughout the activity by continuously monitoring their participation and providing feedback when necessary. I take feedback from the passengers very seriously and use it to improve future activities and make them even better.”

3. How would you go about organizing and leading activities for passengers of all ages?

Cruise staff are responsible for creating a fun and enjoyable experience for passengers of all ages. You need to be able to think on your feet and come up with activities that everyone can enjoy. This question is an opportunity for you to showcase your creativity and your ability to think outside the box. The interviewer wants to know that you can come up with fun and engaging activities that cater to a variety of passengers and their interests.

Start by talking about your experience with organizing and leading activities. Make sure to include any relevant examples of times when you have done this in the past. Then, explain how you would go about creating activities for passengers of all ages. Talk about how you would research different types of activities that cater to a variety of interests and age groups. Explain how you would ensure everyone is having fun and staying engaged throughout the activity. Finally, discuss how you would use feedback from passengers to improve future activities and make them even better.

Example: “I have a lot of experience organizing and leading activities for both children and adults. For example, I recently led an outdoor scavenger hunt that was enjoyed by people of all ages. When it comes to creating activities for passengers of all ages on a cruise ship, I would start by researching different types of activities that cater to a variety of interests and age groups. Then, I would create a schedule with the activities that are most likely to be enjoyed by everyone. During the activity, I would make sure to stay engaged and attentive to the needs of the participants to ensure everyone is having a good time. Lastly, I would use any feedback from the passengers to improve future activities and make them even better.”

4. Are you comfortable speaking in front of large groups of people?

Working on a cruise ship means interacting with passengers on a daily basis. This could involve introducing passengers to new activities, leading them in team activities, or even hosting a show or event. All of these require the ability to speak in front of large groups of people, so the interviewer wants to make sure you’re comfortable presenting yourself in front of a crowd.

You should answer this question honestly. If you’re not comfortable speaking in front of large groups, it’s okay to admit that and explain how you plan on overcoming your nerves. On the other hand, if you are comfortable, you can talk about any prior experience you have with public speaking or leading activities. Be sure to emphasize your enthusiasm for interacting with passengers and your ability to engage them.

Example: “Yes, I am very comfortable speaking in front of large groups. In fact, I have experience leading team-building activities as a camp counselor and hosting events as part of my student organization at college. I’m confident in my ability to lead and engage passengers with enthusiasm.”

5. What strategies do you use to ensure that everyone is having a good time during an activity or event?

Cruise staff are responsible for the overall enjoyment of their passengers. They must be able to effectively manage activities and events to ensure everyone is having a good time. This question is asked to evaluate the applicant’s ability to lead and engage, as well as their creativity and problem-solving skills.

The best way to answer this question is to provide examples of strategies you have used in the past. You could talk about how you assess the group’s interests and create activities that cater to those interests, or how you encourage participation by using fun games or activities. You can also discuss your ability to troubleshoot any potential issues that may arise during an activity or event and how you handle difficult passengers.

Example: “I always like to start off by assessing the group’s interests and tailoring activities accordingly. I also make sure to provide clear instructions and break down any complex tasks into more manageable steps so that everyone can understand what is expected of them. Additionally, I use a variety of fun games and activities to encourage participation. If there are any issues or conflicts during an activity or event, I try to address them quickly and calmly to ensure everyone is still having a good time.”

6. Tell me about a time when you had to think quickly and come up with a creative solution to a problem.

Cruise staff often have to work in fast-paced, dynamic settings, and they need to be able to come up with creative solutions to problems that may arise. They need to be able to think on their feet and come up with creative solutions that help to resolve the issue quickly and efficiently. This question allows the interviewer to gauge your ability to think quickly and come up with creative solutions.

Before the interview, think of a time when you had to come up with a creative solution to a problem. Describe the situation and explain how you used your quick thinking and creativity to solve the issue. Talk about what steps you took to come up with the solution and how it ultimately helped resolve the problem. Show that you can think quickly and have the ability to come up with creative solutions in challenging situations.

Example: “When I was working as a cruise ship staff member last year, we had to quickly come up with an alternative solution when there were not enough life jackets for all of the passengers. We needed to find a way to provide enough safety equipment while still ensuring that everyone could enjoy the experience. So I came up with the idea of creating a pool game where the participants would have to wear their life jackets throughout the duration of the game. This allowed us to make sure that everyone had access to a life jacket and also provided some entertainment for the passengers.”

7. How do you handle complaints from passengers who are unhappy with their experience?

Cruise ships are full of customers who are trying to have the best vacation possible. That means that when something goes wrong, they’re likely to be disappointed. It’s the job of the cruise staff to make sure that those passengers are able to have the best experience possible, and that includes responding to complaints and resolving any issues that arise. By asking this question, the interviewer wants to know that you’re capable of handling those complaints in a way that is professional, calm, and effective.

The best way to answer this question is to talk about how you would handle a complaint from a passenger. Start by talking about your ability to remain calm and professional in stressful situations, as well as your willingness to listen to the customer’s concerns. Talk about how you would investigate the issue and work with other departments or personnel on board to come up with a resolution that both parties can agree on. Finally, emphasize your commitment to making sure that the customer leaves satisfied and happy.

Example: “I understand how important it is to ensure that passengers have a positive experience on the cruise. When faced with a complaint, my first priority is to remain calm and professional while actively listening to the customer’s concerns. I would then work to investigate the issue and collaborate with other departments or personnel on board to come up with an actionable solution. My ultimate goal when responding to complaints is to make sure the customer leaves happy and satisfied with their experience.”

8. What safety protocols do you follow when hosting events or activities on board the cruise ship?

Cruise staff are expected to host events and activities on board the cruise ship. These activities involve many people and often involve risks. It is important for the interviewer to know that the candidate is aware of the safety protocols that need to be followed when hosting these events. Knowing the safety protocols for any activities being hosted on board is essential for cruise staff.

The best way to answer this question is to provide specific examples of safety protocols you have followed in the past. Talk about how you have ensured that all participants are aware of the risks involved and what steps you take to mitigate those risks. You should also mention any additional precautionary measures you take such as having life jackets available or providing first aid kits on board. Finally, emphasize your commitment to safety and explain why it is important for cruise staff to be mindful of these protocols.

Example: “I take safety protocols very seriously when hosting events and activities on board the cruise ship. I always make sure all participants are informed of the risks involved and that the necessary safety measures are in place. I also double check that all safety equipment is available, such as life jackets, first aid kits, and fire extinguishers. I also make sure that all participants are aware of the safety instructions and that they are adhered to at all times. I understand that safety is of the utmost importance and I take every precaution necessary to ensure the safety of all participants.”

9. Do you have any experience with managing budgets or planning events?

Cruise staff are often responsible for entertaining guests, planning activities, ensuring budgets are met, and providing excellent customer service. Having the ability to manage budgets and plan events is key to being successful in this role. Interviewers will want to know if you have the experience and skills necessary to be successful in this role.

You should be prepared to answer this question by discussing any past experience you have with budget management and event planning. Talk about any specific projects or initiatives that you’ve worked on in the past where you had to manage a budget or plan an event. If you don’t have much experience, explain how you would go about managing budgets or planning events if given the opportunity. Showing your enthusiasm for the role and your willingness to learn will help demonstrate your suitability for the position.

Example: “I have managed budgets in the past for a variety of projects, including coordinating the budget for a large-scale music festival. I am well-versed in budgeting and financial management, and I am comfortable working with a variety of software programs to track and manage budgets. I have also planned events for my university’s student association, including a gala dinner and a fundraising event. I have a lot of experience in coordinating vendors, managing logistics, and ensuring that the event runs smoothly. I am confident that I can bring my experience to this role and make a positive impact on the cruise staff team.”

10. How do you stay informed about new trends in the cruise industry?

Cruise staff need to be knowledgeable about the cruise industry, from the latest trends in customer service and hospitality to the newest safety protocols. Being able to stay informed about new developments in the industry shows that you’re committed to providing the best customer experience possible. It also shows that you’re willing to go the extra mile to ensure that your passengers have a great experience.

You can start by mentioning the resources you use to stay informed. This could include reading industry magazines, attending conferences and seminars, or following cruise-related blogs and websites. Additionally, you can talk about how you keep up with current events in the cruise industry, such as new ships launching or changes in regulations. Finally, you can mention any other methods you use to stay informed, such as talking to colleagues or networking with professionals in the cruise industry.

Example: “I stay informed about the latest trends in the cruise industry by reading industry magazines, attending conferences and seminars, and following cruise-related blogs and websites. I also keep up with current events in the cruise industry, such as new ships launching or changes in regulations. Additionally, I talk to colleagues and other professionals in the industry to find out what’s new and what’s happening in the cruise industry. I’m always looking for ways to stay on top of the latest trends so I can provide the best customer experience possible.”

11. What strategies do you use to promote upcoming events and activities to passengers?

Cruise staff are responsible for engaging passengers, so it’s important to understand how they plan on doing that. They need to know what techniques they would use to promote upcoming events and activities to passengers, as well as how they’d go about ensuring everyone is aware of what’s happening. It’s also important that they can think of creative ways to get passengers involved and excited about the activities on board.

You should come prepared to discuss the strategies you use for promoting events and activities. You can talk about how you would create promotional materials, such as flyers or posters around the ship, emailing passengers with information, and making announcements on the PA system. Additionally, you could discuss how you’d use social media platforms to reach a wider audience and spark interest in upcoming events. It is also important to mention that you would be proactive in engaging passengers directly by talking to them one-on-one and encouraging them to participate.

Example: “I have experience in event promotion, so I understand the importance of getting the word out about upcoming activities. I would create promotional materials, such as flyers and posters, and make announcements over the PA system. I would also use social media platforms to reach a wider audience and create interest. Additionally, I would be proactive in engaging passengers directly by talking to them one-on-one and encouraging them to participate. I believe that by using a combination of these strategies, I can effectively promote upcoming events and activities to passengers.”

12. How do you handle conflicts between passengers or staff members?

Cruise staff members are expected to be able to handle a variety of situations, including conflicts between passengers or staff members. This question is designed to assess how you would handle a situation that could potentially get out of hand, and whether you have the skills to de-escalate the situation and bring it back under control. It also shows whether you have the ability to stay calm and take charge in a difficult situation.

Start by talking about your experience in dealing with conflict. Talk about how you have handled similar situations in the past, and discuss any strategies you have used to de-escalate a situation. Be sure to emphasize that your priority is always to ensure safety and comfort for all passengers and staff members. Show that you are willing to take initiative and use problem solving skills to resolve conflicts quickly and effectively.

Example: “I have experience in dealing with conflicts between passengers and staff members in my previous roles. My approach is always to remain calm, listen to both sides of the story, and use problem solving skills to find a resolution. I prioritize safety and comfort for all passengers and staff members, and I am always willing to take the initiative to resolve conflicts quickly and effectively. I have a great deal of empathy and I am confident in my ability to diffuse a potentially explosive situation and come up with a solution that works for everyone involved.”

13. Explain your understanding of cultural sensitivity and how it applies to your role as Cruise Staff.

Cruise ships bring together people from all over the world and it’s important that all staff members understand the importance of cultural sensitivity. When interviewing for cruise staff, the interviewer wants to ensure that you understand the importance of respecting and understanding different cultural backgrounds, customs, and values. They will also want to ensure that you understand the need to provide excellent customer service to all guests regardless of their background.

Begin your answer by talking about the importance of cultural sensitivity and how it applies to customer service. Explain that you understand the need to provide excellent customer service to all guests, regardless of their background or culture. Talk about how you would go out of your way to ensure that all guests feel welcome and respected on board the ship. Finally, mention any experiences you have had with different cultures and how they have helped shape your understanding of cultural sensitivity.

Example: “I believe that cultural sensitivity is incredibly important, especially when it comes to providing customer service. As a cruise staff, I understand the need to be respectful and accommodating to all guests, regardless of their cultural background. I have had the opportunity to travel to different countries and gain a better understanding of different cultures and customs, and this has helped shape my approach to customer service. I am always mindful of the importance of providing excellent customer service to all guests, and I strive to create a welcoming and inclusive environment on board the ship.”

14. What do you do if a passenger becomes ill or injured while on board the cruise ship?

Cruise staff need to be prepared to handle any situation that might arise while at sea. This question is designed to assess how you respond to potential medical emergencies, which could include anything from minor injuries to more serious medical problems. It also shows how you prioritize safety and the well-being of passengers and crew members.

The best way to answer this question is to be prepared with a step-by-step plan of action. Start by stating that you would immediately assess the situation and determine if medical attention is required, then explain how you would go about obtaining help. You should also mention any experience or training you have in dealing with medical emergencies, such as first aid or CPR certification. Finally, emphasize your commitment to ensuring the safety and well-being of all passengers and crew members on board.

Example: “I would assess the situation quickly and determine if medical attention is required. If necessary, I would contact the ship’s medical staff and provide them with the details of the passenger’s condition. I would also contact the appropriate personnel to arrange for any necessary medical supplies and transport. Additionally, I would ensure that the passenger is kept comfortable and safe until medical attention arrives. I have first aid and CPR certification, so I am well-equipped to handle medical emergencies. Above all, my priority would be to ensure the safety and well-being of all passengers and crew members on board.”

15. How do you handle situations where passengers become disruptive or unruly?

Cruise staff need to be able to keep order and maintain a pleasant atmosphere aboard the ship. You must be able to handle any situations that arise with poise and professionalism. This question is designed to get a sense of how you’d manage such a situation and if you have the necessary skills to handle the job.

A good answer to this question should demonstrate your ability to remain calm and professional in difficult situations. Talk about how you’d handle a situation where passengers become disruptive or unruly, such as reminding them of the ship rules, speaking to them calmly and firmly, and if necessary, involving security personnel. Show that you have experience dealing with challenging people and can maintain control of the situation without escalating it further.

Example: “When dealing with disruptive or unruly passengers, I always make sure to stay calm and professional. I’ll first remind them of the ship’s rules and regulations and explain why they need to be followed. If this doesn’t work, I’ll speak to them firmly but politely and explain how their behavior is affecting others. If the situation escalates, I’ll involve the security personnel if necessary. I believe my experience in customer service and my ability to remain composed in difficult situations make me well-suited for this role.”

16. What strategies do you use to build relationships with passengers and make them feel welcome?

Cruise staff play a vital role in making sure passengers have a great experience during their vacation. The interviewer wants to know that you understand the importance of customer service and can use it to build relationships with passengers and make them feel welcome. They’ll want to know that you have strategies in place to ensure that passengers have a great experience.

To answer this question, you should emphasize the strategies that you use to build relationships with passengers and make them feel welcome. Talk about how you take the time to get to know each passenger, ask questions about their interests, and create a personal connection with them. Showcase your ability to be friendly and personable while still following company policies and procedures. Also, discuss any past experiences where you have successfully used these strategies to make sure passengers had a great experience on board.

Example: “I understand the importance of customer service and relationships when it comes to providing a great experience for passengers. I like to take the time to get to know each passenger and ask questions about their interests. I also like to make sure I’m following company policies and procedures while still being friendly and personable. I believe these strategies help create a personal connection with passengers and make them feel welcome. I have had great success in the past using these strategies to make sure passengers had a great experience on board.”

17. How do you ensure that all passengers are aware of the rules and regulations on board the cruise ship?

On a cruise ship, it is important to ensure that all passengers are informed of the rules and regulations. This is not only for their safety, but also to ensure that all passengers are having an enjoyable and comfortable experience. The interviewer wants to know that you are capable of informing passengers of the rules and regulations in an effective and efficient manner.

To answer this question, you should emphasize your communication and organizational skills. Explain how you would ensure that all passengers are aware of the rules and regulations by outlining a plan for informing them. For example, you could mention that you would create informative posters to be placed around the ship, hold informational meetings with passengers throughout the voyage, or set up an email list for passengers to receive updates about any changes in rules or regulations. Additionally, you can highlight any past experience you have had in customer service or hospitality roles, as well as any relevant training courses you have taken.

Example: “I understand the importance of ensuring that all passengers are aware of the rules and regulations on board the cruise ship. To ensure that this happens, I would create informative posters to be placed around the ship and hold informational meetings with passengers throughout the voyage. I would also set up an email list for passengers to receive updates about any changes in rules or regulations. I have experience in customer service and hospitality roles, and I have taken several training courses related to cruise ship safety and regulations. I am confident that my skills and experience can help ensure that all passengers are aware of the rules and regulations on board the cruise ship.”

18. What do you do if a passenger has a complaint about the food or services provided by the cruise line?

The job of a cruise staff member is to ensure that all passengers have a pleasant and enjoyable experience on the cruise. It is important for the interviewer to know that you understand how to properly handle any complaints that may arise from a passenger, as well as how to effectively resolve the issue. This question helps to gauge the candidate’s customer service skills and problem-solving ability.

The best way to answer this question is to explain the steps you would take in order to address a passenger’s complaint. You should start by listening carefully and actively to the passenger, acknowledging their feelings and validating their concerns. Show empathy and understanding towards the passenger while remaining professional. Explain what measures will be taken to resolve the issue, such as offering an apology or providing a refund or compensation. Finally, follow up with the passenger to ensure that they are satisfied with the resolution.

Example: “If a passenger has a complaint about the food or services provided by the cruise line, I would start by listening carefully and actively to the passenger, acknowledging their feelings and validating their concerns. I would then explain what measures will be taken to resolve the issue and provide an apology or compensation if necessary. I would also follow up with the passenger to ensure that they are satisfied with the resolution. I believe that my customer service skills, problem-solving ability, and ability to empathize with passengers will help me to handle any complaints in a professional and effective manner.”

19. How do you handle requests from passengers for special accommodations or assistance?

Cruise staff are expected to provide a high level of service to all passengers. This means being able to handle requests for special accommodations or assistance with a positive attitude and professionalism. In this type of role, it’s important to show that you’re open to accommodating passengers’ requests and that you’re able to do it with the utmost courtesy.

To answer this question, you should provide an example of a time when you had to handle a request for special accommodations or assistance. Talk about the steps you took and how you were able to meet the passenger’s needs in a timely manner. Be sure to emphasize your customer service skills and focus on how you were able to make the passenger feel comfortable and satisfied with their experience.

Example: “I always strive to provide the best customer service possible to all passengers. When a passenger requests special accommodations or assistance, I make sure to listen carefully and understand their needs. I then take the necessary steps to ensure their request is fulfilled, such as consulting with colleagues or researching the best options. I always make sure that the passenger is kept informed throughout the process and that they’re satisfied with the outcome. I also take the time to thank them for their understanding and patience.”

20. Describe a time when you had to work with other departments (e.g. housekeeping, security) to resolve a problem.

Cruise staff often have to work with other departments on the ship to ensure that the guests have a great experience. This question is meant to gauge how well you communicate and collaborate with other departments, how well you understand their roles, and how well you can problem-solve. It also gives the interviewer a better understanding of how you work in a team environment.

You should come prepared with a story about how you worked with other departments to solve a problem. Talk about the issue that arose, what steps you took to resolve it, and how you communicated with other departments in order to find a solution. Be sure to emphasize your ability to think on your feet and work well with others.

Example: “Last summer, I was working as a cruise staff member and we had a situation where a group of guests had requested a special service that our onboard staff was not able to provide. I had to work with the housekeeping, security, and engineering departments to come up with a solution. I coordinated with the other departments to develop a plan and was able to quickly resolve the issue to the satisfaction of the guests. My ability to think on my feet, coordinate with other departments, and come up with creative solutions to problems makes me a great fit for this role.”

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Cruise Job Directory

Directory of Cruise Ship Job Information

How to Apply as Youth Staff on a Cruise Ship

Part of the entertainment department on a cruise ship, the Youth Staff organizes and leads activities for guests aged three to 17.

Similar to the position of Cruise Staff , applicants should have related hosting, stage or public speaking experience along with strong microphone skills. Work experience in guest services, child care, resort or recreational camp is also an asset.

Some cruise lines expect that potential candidates should have a physical fitness and/or recreational sports instruction background with resorts, sports facilities or related recreational facilities. Other cruise lines specify child care experience as a requirement. A few cruise lines require applicants to have an Associates Degree and/or currently enrolled in an accredited college degree program.

Overall, cruise lines are looking for strong, outgoing personalities that are enthusiastic and highly energetic. Candidates must be over 21 years of age.

Here are a list of the major cruise lines and details on how to apply as Youth Staff. Carnival Cruise Lines The Camp Carnival Team is made up of the Youth Director, Club O2 Director (Teens), Circle C Director, Youth Counselors, and Costumed Characters. Carnival Cruise Lines recruits their Youth Staff through their approved network of recruitment partners as well as via their employment entertainment website. Job candidates may apply using an online application form. Additionally, Carnival Cruise Lines’ authorized recruitment partners help screen and interview potential crew members on Carnival’s behalf.

Celebrity Cruises Celebrity Cruises lists their current Job Openings on their employment website and qualified candidates are encouraged to apply online. The position of Youth Staff falls under the category of Cruise Activities. Additionally, Celebrity Cruises has a network of hiring partners to assist in meeting recruitment goals around the world. If you don’t see a job posting for a position that matches your qualifications, check with a Celebrity Cruises’ hiring partner.

Costa Cruises Costa Crociere recruits for the positions of Children Animator and Teen Animator through their Italian employment website. Part of the entertainment department, these positions require previous experience working with children as well as related education. Interested candidates may apply online via Costa’s employment pages.

Crystal Cruises Crystal Cruises hires for the cruise job, Junior Activities Director, through their Los Angeles office. Part of the onboard Entertainment Department, the Junior Activities Director supervises the onboard youth and teen programs for children ages 3 to 17. Crystal Cruises requires candidates to have childcare experience. To apply, submit a cover letter and resume to Crystal Cruises’ Manager of Entertainment.

Cunard Line To get hired by Cunard Line as Youth Staff, visit the Carnival UK Careers website for more information. Applicants may view current vacancies and apply online as well as register their personal details with the Carnival UK database for job alerts.

Disney Cruise Line The entertainment operations of Disney Cruise Line are led by the Cruise Director and are comprised of more than 50 positions in departments including Adult & Family Programming, Youth Activities, and Port Adventures & Recreation. The Youth Entertainment Host/Hostess may also assist in hosting of adult or family activities. Preferred qualifications include a degree in recreation and a second language. Applicants can apply online through Disney’s job website or contact a Disney “procurement ally” in your region.

Holland America Line Candidates desiring employment as Youth Staff with Holland America should visit Holland America’s entertainment job pages. The Club HAL Youth Program has three separate categories including Kids (3-7); Tweens (8-12) and Teens (13-17). Candidates may apply online and upload their resume to Holland America’s employment data base.

Norwegian Cruise Line To apply to Norwegian Cruise Line as a Youth Counselor, visit Norwegian’s employment pages. Norwegian’s website features current shipboard positions available including Seasonal Youth Counselor for holiday periods. Applicants may attach their resume in an email along with a cover letter to be considered for a personal or webcam interview. Additionally, Norwegian Cruise Line has recruiting agents throughout the world, where you may submit your resume to the hiring partner in your region.

P&O Cruises To get hired by P&O Cruises as Youth Staff, visit the Carnival UK Careers website for more information. Applicants may view current vacancies and apply online as well as register their personal details with the Carnival UK database for job alerts.

Princess Cruises Princess Cruises cooperates with a world-wide network of Recruitment Partners to hire Youth Staff for their onboard entertainment departments. Contact the recruitment agency that is closest to your permanent residence.

Regent Seven Seas Cruises Regent Seven Seas Cruises operates its Club Mariner Youth Program during summer months and holiday periods. To apply for a cruise ship job as a Youth Counselor, visit the Regent’s employment pages of their website. Select the option “Ship” for a list of job vacancies. Applicants may also use Regent’s global network of hiring partners to apply for shipboard positions.

Royal Caribbean Royal Caribbean lists their current “Job Openings” on their employment website and qualified candidates are encouraged to apply online. Royal Caribbean has a network of hiring partners to assist in meeting recruitment goals around the world. If you don’t see a job posting for a position that matches your qualifications, check with one of Royal Caribbean’s hiring partners in your region. Additionally, you can apply online through RCI’s entertainment website, Royal Caribbean Productions.

Cruise Jobs

Cruise Ship Job Interview Questions and Answers

Hello, friends in this article we will learn the basics to advance Cruise Employment Interview Questions and Answers. Most of you’ve got no idea about cruise employment interview questions and answers that’s why you bought rejected it. While giving answers to those questions you would like to be very polite and clear together with your voice.

We all know the demand for cruise jobs is increasing day by day because the cruise industry is also growing.

On a Cruise ship can work anyone either he/she from hospitality industry or not.

Table of Contents

Most Common Jobs on Cruise Ships

I will give you just department names which are common on a cruise ship, If I miss something it’s doesn’t mean that department is not there. You can ask me by comment below any query you have.

• Food & Beverage Department like waiter/ess, Assistant waiter/ess, Restaurant Steward, Buffet Steward, etc.
• Bar Department like Bartender , Bar waiter/ess, Bar boy, etc.
• Housekeeping Department like Stateroom Steward, Room attendant, Assistant stateroom steward, hotel utility, etc.
• Food & Beverage Production ( Kitchen) like Chef de Cuisine, Chef Tournant, Cook, Assistant Cook, etc.
• Casino Department like Casino Dealer, Slot attendant, etc.
• Security Department like Security officer, Security guard, etc.
• Deck Department like Deck Steward, Officers, etc.
• Guest Service Department like Guest Service Associate, Guest Service Supervisor, etc.
• Spa & Gym Department like nail technician, hairdresser, etc.
• Cruise Department like Cruise Director.
• Shore Department like Shore Excursion.
• Photographer.
• Human Resource/ Personnel .
• Finance Department .
• Entertainment department .

What You Need to Remember During Interview

• You need to be very polite.
• If anyone going for an interview, they need to speak loud and clear.
• Your appearance should be well-groomed.
• You should look confident not confused .
• Everyone should be on or before time.
• You should follow the instruction given by the interviewer.
• If the interviewer gives a chance to ask anything then ask at least 1 or 2 questions if you have any queries.

Cruise Job Interview Questions and Answers by Nbcruiser

Here I try to cover all the Cruise job interview questions and answers which is possible to ask by interviewers, If I miss anything please let me know. I will not go with the technical questions department wise but yes I will try to mention the most common.

Q.1. Tell me about yourself.

Answer. You just need to brief yourself in short, crisp, and clear. The Interviewers want to know how you can describe yourself.

• Start with your name,
• Give your place information,
• Education details but in short,
• Job experience if any,
• Family detail in short.

Now you can make your answers accordingly, I believe these points will be very easy for you to make your introduction. If the interviewer wants to listen more then you can tell about your weakness, strength, your hobby, etc.

Q. 2. Why do you want to work with Cruise Line?

Answer. Before your interview you need to google the company, you just need to know about what the company is when to build it, where is the head office, who is the founder and CEO, etc. After that, while giving the answer to this question you need to focus on:

• You need to explain what you like about Cruise Line,
• Relate it to your long term career goal on a Cruise ship,

You can connect your feeling with this company and tell them “ It will be a golden opportunity to be a part of a Cruise Company like yours. When I google about the company I found that my skills matching your requirements, Where I can enhance my technical skills to contribute to the company growth”.

When you answer like this, I am sure the interviewer will think twice about you that you are the candidate who is thinking about company growth first then yourself.

Q. 3. What are your strengths?

Answer: All the companies want to know about your strengths and how your strengths will be beneficial for that company. So while giving such kind of answers you need to mention many points which is very common in everyone like:

• Honest : you can say you are very honest with your company and with your work.
• Self Motivated: Here you can say I am self-motivated.
• Hard Working: you can say that I will work with dedication and determination.
• Flexibility: It means you are very flexible to work with any location, any situation, and any environment.
• Optimistic: It means you have a positive attitude.
• Persistence: It means you are regular in your work.

Now you can give 2-4 examples to your interviewers which is most common in you. I believe these qualities are found in everyone.

Q. 4. What are your weaknesses?

Answer: This also a very important question in which interviewers want to know your weakness because your weakness can affect the company profile or your job profile. They may not hire you so while giving such kind of answer you can include some positive points, even it is a weakness but it should be positive.

• I can cot say no when someone asks for help.
• I trust people very quickly.
• Straight forward.
• Get nervous when talking to strangers.
• Take the decision very quickly.
• To speak lies is difficult for me.
• More talkative

We all know, more than 90% of companies are selling only two things, one is their service and another is their product.

Q.5. What are your career goals?

Answer. 8 out of 10 interviewers will ask you about your goal and when you want to see yourself after a certain period of time. So while giving such kind of answer you need to be given only:

• Short term goal and
• Long term goal

For Example: “My future goal is to be during a respectable position therein organization” and My short term goal is to urge employment during a reputed company where I can utilize my skills and knowledge”.

Related: C1D VISA INTERVIEW QUESTIONS AND ANSWERS

Q.6. Why are you looking for a job change?

Answer. The Interviewer wants to know that why are you living your current organization and what is the reason behind your job change. So well see some point here while giving such kind of answers.

• Always thanks to your previous organization.
• Explain what you learn from your previous job experience.
• Relate it to your career goals.
• Share your reason for job change.

Like: “ I am very thankful to my previous company because I have learned lots of things from there. According to me, change is necessary for everyone to enhance your skills, knowledge, and personal as well as financial growth. And your organization is a very good platform where I can learn more”.

Q.7. What do you know about ____Cruise Line?

Answer. Before you give such kind of answer you need to google these points:

• Study about the company in brief.
• Name the name of Company owners and CEO.
• Research about company current issues.
• Study about their competitors.

All the above points you can find on google and make sure while giving such kind of answer you need to be very confident and polite.

Like: “It is one of the fastest-growing comping. The work environment of the company is also very good. People feel very proud to be part of the company, As a company provides full support of their employees in the professional front”.

Q.8. What is your expectation with our company?

Answer: This is the most important point for you because if the interviewer will thing this candidate is good for the company then they will put you this question. So while giving such kind of answer you need to remember a few things:

• Never share your salary expectation if you are a fresher because it might be you do not your market value.
• Experience candidate can share their expectations, If you have some experience then you are free to share what you expect from this company.
• Always says as per the company norms. Either you are a fresher or Experienced because every company has its own salary structure.

Like: “ If you are a fresher- I am a fresher and salary is not my first priority. This is really a big platform to start my career and I also want to improve my knowledge and gain experience. so my expectation is as per company norms which help me to maintain my economic needs “.

If you have experience: “ I have 5 years of experience in ______ and my current CRC is 5LPA, Salary has never a big issue for me still I am expecting as per company norms as per my designation, my qualification, and my experience. Which can help me to maintain my personal and financial needs “.

Q.9. What is three bucket system?

Answer. Many interviewers can ask you this question because on board this is the system that is followed by every department to maintain the hygiene level.

• Washing, Rinsing, and Sanitizing
• They add 100 PPM chlorine in water during sanitizing. PPM(Part Per Million).

If there is any medical issue onboard like nose running, Diarrhea, etc then they use 200 PPM for sensitization otherwise always 100 PPM.

Q.10. What are Red, Yellow , and Blue Bins?

Answer. This is the system of garbage segregation process in which they use different bins for different garbage Like:

• Yellow Bin is use for paper and wooden waste.
• Red bin use for Cans, bottle, etc.
• Grey bin use for food waste.
• Blue bin use for plastic waste.

Q.11. How often/long do you wash your hand when you are on duty?

Answer. If you are on duty then you need to wash your hand “at least 20-30 second every time “.

Q.12. Will you be able to work 7 days a week with no time off for at least 6-8 months?

Answer. You have to say yes only, For Example: where I am working currently there is nothing like that, and every month we get off a minimum of 4-5. But if I get a chance to work on a Cruise ship then I can work with no time off for at least 6-8 months.

Q.13. Are you willing to share your cabin/room with your co-workers?

Answer. Yes I can share the cabin with co-workers.

Q.14. What Is USPH?

Answer. USPH( United State Public Health), It is a primary division of department of health, education and welfare.

Conclusion: So I hope this article will help you to crack your interview. Today Cruise Ship Job Interview Questions and Answers. Its include many cruise job interview questions and answers like 14 most popular question and answer.

If you think this article is helpful for you please comment me below, It will motivate me to provide you more content about Cruise and Cruise Jobs.

Related: Free employment agency

4 thoughts on “Cruise Ship Job Interview Questions and Answers”

Cruise job k bare m kuch nhi janti hu meri salary aap suicide kar dijiye ,hmare career yh h k m Apne dam or kuch krna chahti hu

Hme ab kuch smjh m nhi aa rha h sir please job bhut jrure h

when will resume vacancies for cruise ship

Most probably in january 2021

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20 Carnival Cruise Line Interview Questions and Answers

Prepare for the types of questions you are likely to be asked when interviewing for a position at Carnival Cruise Line.

A Carnival cruise is the perfect vacation for people who love to have fun and relax. But behind the scenes, there’s a lot of hard work that goes into making sure every passenger has a great time. That’s where Carnival Cruise Line employees come in.

If you’re hoping to join the Carnival team, you’ll need to ace your interview. The interview process for Carnival is competitive, so you’ll need to be prepared to answer a variety of questions.

In this guide, we’ve provided a list of sample Carnival Cruise Line interview questions and answers to help you prepare for your interview.

Carnival Cruise Line Interview Process

The interview process at Carnival Cruise Line can vary depending on the position you are applying for. For some positions, like the Electro Technical Officer, the process can take up to a month. For other positions, like the Rotational Analyst, the process may only take a couple of weeks.

In general, the interview process will begin with an initial screening, either through a phone call or an online video interview. If you pass the initial screening, you will then be invited to complete a more comprehensive interview, which may include a panel interview, a psychometric test, and/or a technical assessment. Finally, you will have a final interview with a representative from the company.

Overall, the interview process is relatively long but it is important to remember that this is a very competitive industry. The length of the process ensures that only the most qualified candidates are hired.

• What kind of experience do you have working with customers?
• Do you have any experience in sales?
• Why do you think you are a good fit for Carnival Cruise Line?
• Can you tell me about a time when you had to deal with an upset customer, what did you do?
• Are you willing to work long hours and on weekends?
• How would you handle a difficult co-worker?
• Tell us about your photography skills, how would they be useful at Carnival Cruise Line?
• Give us an example of a time where you were able to convince someone to buy something.
• If hired, what is the first thing you would want to accomplish as a personal vacation planner?
• Describe your experience dealing cards or other casino games.
• How would you describe your personality?
• Have you ever worked in a fast-paced environment before?
• Do you speak Spanish fluently?
• Would you feel comfortable traveling outside of the country?
• What would you say is your biggest strength and weakness?
• What would you say is your greatest achievement?
• What would you do if a patron was unhappy with their drink?
• How would you encourage people to participate in activities onboard the ship?
• What steps would you take to ensure that the passengers have a positive experience throughout the cruise?
• How would you explain our company’s mission statement to a potential customer?

1. What kind of experience do you have working with customers?

This question can help the interviewer determine if you have experience working with customers in a customer service role. Use your answer to highlight any skills or experiences that relate to this position and how they might benefit you in it.

Example: “I’ve worked as a barista for five years, so I’m used to interacting with many different types of people on a daily basis. I also work at a local coffee shop where we offer free Wi-Fi, so I often assist guests who need assistance using their devices while they’re waiting for their drinks. In both cases, I try to be friendly and helpful, which has helped me develop my communication and problem-solving skills.”

2. Do you have any experience in sales?

This question is asked to determine if you have any experience in a sales role. If you do, the interviewer will want to know how your previous job duties relate to this position. If you don’t have experience in sales, explain what skills you possess that are similar to those of a salesperson.

Example: “I’ve never worked in a sales role before, but I am very outgoing and enjoy talking with people. In my previous job as a server at a restaurant, I learned how to interact with customers and make them feel comfortable. This skill helped me learn how to read customer needs and provide excellent service.”

3. Why do you think you are a good fit for Carnival Cruise Line?

This question is a great way for the interviewer to learn more about your background and how you came to apply for this position. It’s important to show that you have done some research on Carnival Cruise Line, but it’s also helpful if you can relate your experience to what they are looking for in an employee.

Example: “I think I am a good fit for Carnival Cruise Line because of my customer service skills. Throughout my career, I’ve worked with many different types of customers, from children to senior citizens, and I feel like I would be able to adapt to any situation. I’m also very organized and detail-oriented, which I know is something Carnival Cruise Line values highly.”

4. Can you tell me about a time when you had to deal with an upset customer, what did you do?

This question is a great way to see how you handle conflict and can help the interviewer determine if you have the skills necessary to work in customer service. Use examples from your experience where you were able to resolve an issue or calm a customer down, even if it wasn’t on a cruise ship.

Example: “I had a situation with a customer once who was upset because they didn’t get their order right at a restaurant. I listened to what they had to say and apologized for the inconvenience. Then, I offered them a free dessert as compensation. They seemed satisfied with that and left happy.”

5. Are you willing to work long hours and on weekends?

Cruise ships often have long hours and require employees to work on weekends. Employers ask this question to make sure you understand the commitment that working for a cruise line entails. In your answer, explain how much flexibility you need in your schedule. Explain that you are willing to work hard but also want to maintain some semblance of a normal life.

Example: “I am definitely willing to work long hours if it means I get to see new places. However, I do not want to be away from my family all the time. I would like to find a job where I can spend most of my weekdays at home with my family. I am flexible about working on weekends as well. If there is an emergency or something that needs to be done, I will be happy to help out.”

6. How would you handle a difficult co-worker?

This question can help the interviewer assess your ability to work with others and resolve conflicts. Use examples from past experiences where you helped a colleague or coworker solve a problem, resolved conflict or helped someone improve their performance.

Example: “I once worked with a co-worker who was always late for our shift. I talked to him about it and explained how his behavior affected the rest of us. He apologized and promised to be on time every day. After that, he would text me if he knew he would be late so we could cover for him. Eventually, he became punctual and no longer needed my help.”

7. Tell us about your photography skills, how would they be useful at Carnival Cruise Line?

This question is a great way to assess your photography skills and how they can be applied in the workplace. When answering this question, it’s important to highlight your technical knowledge of cameras and editing software as well as your creativity when taking photos.

Example: “I have been taking photos for over ten years now, so I’ve developed quite a bit of skill with both my camera and photo-editing software. I know how to use natural light to take beautiful shots and how to edit them using Photoshop. My photography skills are also useful because I’m able to capture moments that our guests will remember forever.”

8. Give us an example of a time where you were able to convince someone to buy something.

This question is a great way to show your sales skills and how you can persuade people. When answering this question, it’s important to highlight the benefits of what you’re selling rather than focusing on the features.

Example: “I was working at a car dealership when I convinced my manager to purchase a new computer system for our office. The old system we had was outdated and would often crash during peak hours. It also didn’t have any software that allowed us to track customer information or sales. I told him about a new system that could do all of these things and more. He agreed to buy it, and within two months, we were able to increase our sales by 20%.”

9. If hired, what is the first thing you would want to accomplish as a personal vacation planner?

This question is a great way to learn more about the candidate’s personality and how they would fit into your team. It also gives you an idea of what their priorities are as vacation planners. When answering this question, it can be helpful to think about what you would want if you were hired for this position.

Example: “The first thing I would do as a personal vacation planner is make sure that my clients have everything they need before their cruise begins. This means making sure all of their questions are answered, they have all of their documents in order and they know exactly where to go when they arrive at the port. I find that taking care of these details ahead of time makes for a much smoother experience.”

10. Describe your experience dealing cards or other casino games.

This question is a way for the interviewer to assess your experience with customer service and how you interact with guests. You can highlight your interpersonal skills, communication skills and problem-solving skills by describing an instance where you dealt cards or other casino games and how it helped you develop these skills.

Example: “I have worked as a dealer at a local casino for three years now. I enjoy interacting with people and helping them play their favorite card games. In my previous role, I was responsible for dealing blackjack, poker and roulette. I had to learn all of the rules and regulations of each game so that I could explain them to customers who asked me questions. This experience has helped me become more confident in my communication skills.”

11. How would you describe your personality?

Employers ask this question to learn more about your personality and how it might fit in with the rest of their team. They want to know that you are a fun, outgoing person who can get along well with others. When answering this question, try to focus on positive aspects of your personality.

Example: “I would describe my personality as friendly, energetic and outgoing. I love being around people and making them laugh. I am always looking for ways to make someone’s day better. I also have a passion for helping others. For example, when I was working at the hospital, I volunteered to help patients find their way around the building. This helped me develop my communication skills.”

12. Have you ever worked in a fast-paced environment before?

This question is an opportunity to show your interviewer that you are comfortable working in a fast-paced environment. You can answer this question by describing a time when you worked in a fast-paced environment and how you handled it.

Example: “Yes, I have worked in a fast-paced environment before. In my previous role as a server at a restaurant, we had a lot of customers during peak hours. This meant that I needed to work quickly to ensure all the tables were served within a certain timeframe. To handle this situation, I learned how to multitask effectively so I could serve multiple tables at once while still providing excellent customer service.”

13. Do you speak Spanish fluently?

The cruise line may ask this question to determine if you can communicate with the crew members who speak Spanish. If you do not speak Spanish fluently, consider taking a language course or practicing your Spanish skills before your interview.

Example: “I took two years of high school Spanish and have been studying on my own since then. I am still working on perfecting my accent, but I understand most conversations in Spanish. I would love to work for a company that values diversity and is willing to help me learn more about other cultures.”

14. Would you feel comfortable traveling outside of the country?

The interviewer may ask this question to see if you have any concerns about traveling outside of the United States. If you do, share your concerns and how you would overcome them. If you don’t, explain why you are comfortable with international travel.

Example: “I am very comfortable traveling outside of the country. I’ve been on several cruises that took us out of the country, so I’m used to it. However, I understand there can be some challenges when traveling internationally. For example, I know that communication can be a challenge at times. To prepare for this, I always make sure to learn as much of the language as possible before leaving the country. This way, I can communicate basic needs and get by until I can find someone who speaks English.”

15. What would you say is your biggest strength and weakness?

This question is a common one in interviews, and it’s important to answer honestly. Employers ask this question because they want to know what your greatest strengths are so that you can use them on the job. They also want to know about any weaknesses so that you can work on improving them. When answering this question, be sure to focus on your strengths first.

Example: “My biggest strength is my ability to multitask. I am able to manage many tasks at once while still completing them all well. My weakness would be my attention to detail. While I do have good attention to detail most of the time, there are times when I get distracted or overwhelmed and make mistakes.”

16. What would you say is your greatest achievement?

This question is a great way to learn more about your potential new colleagues. It’s also an opportunity for you to share something that may not be in your resume but could help the interviewer understand why you’re a good fit for this role.

Example: “My greatest achievement was when I started my own business and it became successful. I had been working as a freelance writer, and after two years of building up my client base, I decided to quit my job and focus on freelancing full-time. After six months, I hired my first employee and eventually grew my company to have five employees. We were able to expand our services and offer marketing strategies to local businesses.”

17. What would you do if a patron was unhappy with their drink?

This question can help interviewers understand how you handle customer service issues. Use your answer to highlight your problem-solving skills and ability to make customers happy.

Example: “If a patron was unhappy with their drink, I would first apologize for the inconvenience. Then, I would ask them what they ordered so that I could check if it was made correctly. If it wasn’t, I would remake the drink or offer another one on the house. If the drink was made correctly but the patron still didn’t like it, I would give them a discount on their next drink.”

18. How would you encourage people to participate in activities onboard the ship?

Cruise lines often host a variety of events and activities for guests to enjoy. Employers ask this question to make sure you can encourage others to participate in these fun experiences. In your answer, share how you would get people excited about the cruise line’s offerings. Explain that you would use your communication skills to promote the events and ensure everyone knew what was going on.

Example: “I love getting involved with all of the different things onboard a ship. I would definitely be one of the first people to sign up for any new activities or events. I think it’s important to show other passengers how much fun these events are. I would talk to as many people as possible about the upcoming event. I would also try to attend every single activity so I could tell others firsthand how much I enjoyed them.”

19. What steps would you take to ensure that the passengers have a positive experience throughout the cruise?

The interviewer may ask you this question to assess your customer service skills and how you would ensure that the passengers on board have a positive experience. Use examples from past experiences where you helped customers or clients feel satisfied with their interactions with you.

Example: “I believe it’s important for cruise staff members to make sure that all of our guests are having a good time while they’re onboard. I always try to greet everyone with a smile, and if I see someone who looks like they need help, I go out of my way to assist them. For example, one time I saw an elderly couple struggling to find their way around the ship. I asked if they needed any assistance and offered to show them around the ship so they could get used to the layout. They were very appreciative.”

20. How would you explain our company’s mission statement to a potential customer?

This question is a great way to test your knowledge of the company’s mission statement and how it relates to its customers. It also shows that you have an understanding of what the cruise line stands for as a whole. When answering this question, make sure to clearly define the company’s mission statement and then relate it back to a customer in some way.

Example: “Carnival Cruise Line’s mission statement is ‘To bring people together through fun and adventure.’ I think this is important because it helps me understand why we do things like offer free ice cream on board or host comedy nights at sea. These are all ways that Carnival Cruise Line brings people together and creates memorable experiences.”

20 BWX Technologies Interview Questions and Answers

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YOUTH/CAMP STAFF

Open opportunities, future opportunities, assistant youth director.

RESPONSIBILITIES

• Ensure friendly, jovial and positive attitude with all children, parents, staff and management at all times
• Bring enthusiasm and care to the program when running activities and working with the minor guests
• Ensure the safety and supervision of all children participating in activities
• Create and implement youth activity schedules as per programming mandates (core youth programs, Night Owls, partnership activities and family activities)
• Manage lounge reservations and food orders
• Develop great relationships with other departments onboard and collaborate to drive guest experience
• Develop and manage staff schedule
• Conduct and evaluate all Youth Staff upon them joining a vessel, including 3 month training program for all new hires, including performance appraisals for all staff
• Ensure implementation of Policies and Procedures set forth in the Hotel Operations-Youth Manual and follows all programming mandates
• Maintain and control usage of Youth supplies and ensure property is kept in good order and inventories are kept up to date
• Submit any work orders using InfoShip for anything that needs to be repaired for the youth facilities
• Update CPS (Crew Personnel System) for Youth Staff as needed
• Monitor TGEM system and drive higher guest satisfaction for youth initiatives
• Own all USPH, Environmental & HESS/MS procedures pertaining to Youth Programs including responsibilities for all managers (ie. Exemptions, drills, searches, etc.)
• Participate in and/or lead Youth Department Team Building activities
• Conduct staff meetings, coach and develop talent
• Manage program budget
• Update and maintain required documents and voyage information each cruise
• Train staff and conduct regular evaluations
• Submit Safety Observations weekly and ensure Safety Representative follows protocols
• Demonstrate commitment to Carnival Service Values
• Provide excellent hospitality to all guests
• Ensure uniform policy, the Carnival Look and good hygiene is being followed at all times by all Youth Staff
• Supervise and schedule the waterslide operations and ensure all safety rules and regulations are being followed by all youth staff
• Must be willing to perform CPR and First Aid as needed
• Manage Animator/Characters positions
• All other duties deemed necessary by the Youth Director, Hotel Director or Shoreside Management

QUALIFICATIONS:

• Minimum 3 years of experience working with children, preferably in a camp or other activity-based setting.
• Experience managing a youth/camp program and leading team of people
• Bachelor’s Degree preferred
• Must be willing to work with children from ages 2 to 11 years old and children with special needs as well as children under the age of 2 years.
• Must be able to speak proficient English (speak, read and write fluently.)
• Must be outgoing and able to lead large groups of children.
• Must have hospitality skills & be focused on guest services.
• CPR and First Aid Certification.
• Must be willing to perform CPR and First Aid as needed.

SUBMISSION REQUIREMENTS:

• Resume outlining previous employment experience and education in a Word Doc or PDF format.
• Two letters of recommendation attached with resume.
• Displaying a friendly, caring, positive attitude with all children and parents at all times
• Ensuring the safety and supervision of all children participating in activities
• Ensuring the playroom is cleaned and organized at the end of each shift according to established standards
• Keeping up children’s hygiene by consistently tending to their needs (diapering, washing hands, wiping noses, etc.)
• Successfully completing the 3-month training program led by the Assistant Youth Director/ Youth Director (for all new Youth Staff)
• Following the policies and procedures/mandates in the Youth Operations- Youth Programming Guidelines and in Hotel Operations – Youth Operating Policies & Procedures
• Abiding by the rules and regulations set by Carnival and/or the ship’s command
• Demonstrating commitment to Carnival Service Values
• Supervising waterslide operations and ensuring all safety rules and regulations are followed
• Actively participating in assigned activities including, but not limited to, trainings, drills, safety briefings (including “Port Manning”), Kid’s Lunch, Kid’s Dinner, Just Ask, Sail Away, Welcome Aboard Show, Embark, Debark, meetings, performances, character appearances, holiday events, etc.
• Being well informed of all activities outlined in Youth Activity Schedules, partnerships (Build-A-Bear, Hasbro, Dr. Seuss “Seuss at Sea”) and family activities
• Following all U.S. Public Health, environmental and HESS/MS procedures
• Informing Youth Director of all incidents
• Providing Night Owls Program for guests per mandates
• Maintaining and controlling use of Camp supplies, ensuring al are kept in good order and inventories are kept up to date
• Ensuring the uniform policy, the Carnival Look and good hygiene is followed at all times
• Working during the specific times listed on your schedule
• Complying schedule rotation while following Fun Time procedures
• Ensure the Animator/Characters are chaperoned and their safety is looked after. There may be times you will be called to fill in the role of Animator.
• If no Animator or character performer is on board or if one of the performers is sick, somebody within the Youth Department will fill in the role of Dr. Seuss and be paid per performance if necessary

Must have and present one of the following or anything similar to the items listed below plus minimum 2 year of experience in related fields:

• Must be 21 years of age.
• Minimum 2 years of experience working with kids.
• Care Certification.
• Bachelor’s Degree or higher in Education/Recreation/Park/Tourism preferred.
• Psychology Degree.
• Special Needs Worker.
• Child & Youth Worker Diploma.
• Early Childhood Education Diploma.
• Educational Assistant Diploma.

EXPERIENCE:

• Must have at least 2 years of experience working in any of the following fields or programs:
• Professionally working with kids/youth.
• Creative background (artistic.)
• YMCA or other after school programs.
• Leading large groups of children (Sports Coach/Camp Counselor.)
• Professional child care centers.

ADDITIONAL REQUIREMENTS:

• Submit CPR and First Aid Certificate.
• Two letters of recommendation attached with resume. 

Teen Leader

Youth Staff/Teens is responsible for providing safe; fun filled and age appropriate activities for teens ages between 12 - 17. Youth Staff is responsible for providing the most FUN and memorable vacations to our younger guests. Youth Staff/Teens reports directly to the Youth Director and Assistant Youth Director onboard.

RESPONSIBILITIES:

• Ensuring friendly, jovial and positive attitude with children and parents at all times
• Ensuring the safety and supervision of all teens participating in activities
• Interact with teens/ guest as fits the occasion.This includes, but is not limited to hosting parties, trivia, games, karaoke, and other teen related activities.
• Act in the supervisory role within the program.Individual must organize, start- up, run, and transition all activities for the teen guest, whether within the Club O2/ Circle “C” lounge or at various lounges around the ship
• Ensure the Club O2/ Circle “C” lounge is cleaned and organized
• To maintain that Club O2/ Circle “C” supplies and property are kept in good order and that proper inventories are kept up to date
• To supervise the waterslide operations and ensure all safety rules and regulations are being followed
• Follow and implement the Policies and Procedures set forth in the Hotel Operations Manual and maintain an up to date knowledge of the manual
• Abiding by rules and regulations set forth by company and/ or ships command
• Actively participate in assigned activities including, but not limited to trainings, drills, safety briefings, including “Port Manning”, meetings and performances, as required
• To follow all USPH, Environmental & HESS/MS procedures
• Be well informed of all activities outlined in the Youth Activity Schedules, Partnerships (Build-A-Bear, Hasbro, Dr. Seuss “Seuss at Sea”) & Family Activities
• Follow all USPH, Environmental & HESS/MS procedures
• Inform Youth Director of all incidents
• To maintain and control usage of teen supplies and ensure property is kept in good order and inventories are kept up to date
• Ensure uniform policy, the Carnival Look and good hygiene is being followed at all times
• To arrive at work during the specific times listed on your schedule. Comply with the rotation of different parts of the schedule while following Fun Time procedures
• Complete all management/leadership office duties in a timely manner
• Act in the supervisory role within the program. Individual must organize, start-up, run, and transition all activities for the teens.
• Ensure the teen lounge is always clean & organized, showing respect to companies property
• Ensuring VSP & USPH guidelines are followed and records are up to date including all logs
• Minimum 2 years of experience working with teens.

Must have at least 2 years of experience working with teens 12-17 in the following fields:

• At camps as Camp Counselor (Summer Camps/Sport Camps/Special Needs Camps.)
• Professionally working with youth.
• Leading large groups of children (Sports Coach.)
• Must be willing to work with teens from ages 12 to 17 years old.
• Must be outgoing and able to lead large groups of teens.

Interview questions

Interview questions (and tips).

After working hard to get yourself in front of your recruiter it is time to answer some questions. All interviews and interviewers are different and are often tailored around the position you are applying for, your proven skills and abilities (as stated by your resume) and of course the company you are applying to. So it is not possible for me to give you the exact questions and the perfect answers, because these always change. The best I can do is break things down so you can be better prepared for your interview.

Interview questions will vary depending upon the role you are applying for. For example a chef will be asked technical questions related to the position. A managerial candidate will be asked questions relating to the management, supervision and counselling of staff, etc.

In addition to these questions you will be asked some more general questions and quite likely behavioral ones too.

General Questions

Here are some examples:

1.   Why do you think you are right for this position? Sounds simple right! Obviously you believe you are the best candidate and can’t understand why the interviewer has not yet recognised this. WRONG!  

a.  The correct way to answer this is to ensure that you have researched the company, their values and their goals. Your answer should show that you have the proven skills, given relative examples in previous employment. These proven skills should align with the company goals and values and assist the company to move forward.

2. What are your biggest strengths? You know you are a superstar but if you ell this to your interviewer they will see you as conceited so be humble whilst being your biggest fan.

a.  This is your opportunity to demonstrate the what and why behind some of your accomplishments. What drove you to make some of the decisions you made. What goals you have yet to accomplish and why they are important. However, just pick 2-3 areas where you are really strong and can easily demonstrate this.

3. What are your greatest areas of growth potential? This is the same as what are your biggest weaknesses. And yes, believe it or not everyone, including yourself and your interviewer have weaknesses.

a.  The important part of this question is not what your weaknesses are, but your ability to acknowledge them, be aware of them and de able to be transparent.

4. Why should we hire you? Because you are amazing? Doesn't everyone think they are amazing?

a.  This is actually the interviewer asking you to convince them to hire you. It is a great opportunity for you to tie in all of your experience, your skills, background and more and show how it will enhance the value of the company.

Behavioural questions

Behavioural questions are an entirely different beast to general questions. Here the interviewer is asking about specific situations in your working life. General examples will not do and only serve to annoy your interviewer because it will show you are not listening to the question.

The correct answer in all instances it to be able to demonstrate an outcome that shows compassion, a good understanding of the challenge and a win-win outcome.

Here are some examples of questions:

1.   Tell me about a time when you had conflict with a co-worker and what was the outcome . As well as death and taxes, conflict is inevitable. It just is. So here the interviewer wants to know how you handle disagreements within the workplace. The key words at the beginning are “tell me about a time” which should signal to you that your interviewer is seeking an actual example. Remember your response should show compassion and a win-win outcome so reporting them to your supervisor is not the right response. You should be demonstrating an example of sitting down with your co-worker, discussing the issue and how it makes you feel and coming to an amicable resolution. You may not be best of friends but you should be able to work together effectively.

2.  Can you give me an example of a time when an employee was not performing well and what action you took? You can’t fire everyone and often it results in legal action distracting the company so that is not a great response.. The keywords here are “Can you give me an example of a time” which again signals that your interviewer is not asking for a general response. You should show here that you have good counselling skills and can put in place a pathway for the employee to reach the standards required in their performance.

3.  Can you share with me a time when you were under pressure to reach a time sensitive goal and how you managed it? So here feigning illness and going home to avoid the deadline is not going to work. Here the interviewer is looking to see how your prioritise tasks, bring in extra resources and deliver on time.

There are no hard and fast rules regarding the questions that you may be asked at interview. However, the answers should always be seen as being positive and never critical of past employers or co-workers. The best advice is to always prepare for the interview well, listen to the question carefully and make sure your response is well constructed and avoid waffling.

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Introducing Our Disney Cruise Line Youth Activities Counselors

Imagine spending every day inside Andy’s toy box, sprinkling a bit of pixie dust in Stars Hallow, or learning strength and courage with your favorite Avengers. For the Disney Cruise Line youth activities counselors, this is just your average day onboard our ships!

As youth activities counselors, these crew members interact and supervise young guests while providing engaging activities that will create magical memories to last a lifetime. We reached out across the high seas to ask four of them about their time with Disney Cruise Line, why they love what they do, and of course, to share some magical moments. Today we’re introducing you to these four great crew members, but stay tuned to the blog for a closer look at each of their stories!

First, meet Kenia from Cancun, Mexico. She chose to be a youth activities counselor because she loves seeing children smile and believes you can always learn from these young guests. She walked us through what a day in the life of a youth activities counselor looks like.

“My role is to make magic for all the children and make every single one feel special. My day starts with checking children into the Oceaneer Lab, greeting them, and introducing them to their group leader. Each child wears an Oceaneer band to ensure that we have all the information needed to take care of them and ensure they feel comfortable in the spaces.  Once I verify all the information with the children’s parents while working at the front desk, I go and play with the children that are assigned in my group. I engage them in interactive activities, games, and Disney-inspired crafts. I make sure they have a great time and leave the Oceaneer Club with a smile, lots of crafts, and most importantly, memories that will last forever.”

She also noted that safety is always top of mind as she interacts with guests and other crew members.

“I am always aware of my surroundings, whether it’s engaging children in an activity in the Oceaneer Club or walking in crew areas. Safety is always the top priority when working with Disney Cruise Line, and it is every crew member’s responsibilities to take care of the safety of our guests and safety of my fellow crew members.”

Next is Luis from Portugal, a youth activities counselor who never imagined he could be working with Disney and now sees his dream coming true. After achieving a degree in tourism recreation and gaining experience working at summer camps and in the tourism industry with young guests, he saw an advertisement for working with Disney Cruise Line, and thinking it was a shot in the dark, applied. A few days later, he had an interview, and he has been making magic ever since!

One moment, in particular, stands out for Luis. “I will never forget this – it was magical indeed. On the second week on board of the Disney Fantasy, I was on the Oceaneer Club side in the Star Wars room, checking if the children were having fun, and out of nowhere, a six-year-old girl came from Pixie Hollow running and screaming ‘Luis, Luis – I made this for you!’ It was a drawing of her and me with our names and saying thank you with a heart. It meant so much to me because it was my first time far, far away from home, and in a totally different world. It made me so happy that I even cried tears of joy!”

Also making magic as a youth activities counselor is Gouwa. From South Africa, Gouwa was watching a television program where they were showcasing Disney Cruise Line, and she just knew that she was destined to join the crew. “My heart skipped a beat, and I knew that I wanted to join the Disney Cruise Line team and experience the amazing adventures onboard.”

Not only does she enjoy her role onboard, but she loves the many other benefits of working for Disney Cruise Line. “I feel proud to have the honor of wearing a Disney Cruise Line costume and to be part of the Disney Cruise Line team. I love the fact that they look out for the crew and do fun activities for us. I love that I get to see Mickey and friends walking around the ship – it puts a big smile on my face and makes me feel good and excited to be part of the Disney Cruise Line team! There is so much to learn and experience with Disney Cruise Line, and I would love to grow within the company.”

Last but not least, let’s meet Logan. Logan is from London, England, and couldn’t pass up the chance to work with a company he has always admired and travel the world at the same time. “What I like the most about working for Disney Cruise Line is the fast-paced lifestyle. It’s a wild journey, and it’s forever changing, but nothing will ever compare to waking up in a new place each and every day.”

Within Disney Cruise Line, the youth activities counselor role stood out to him because of the impact he knew he could have on a guest’s experience while onboard and in the memories they would take home with them.

“I chose the Youth Activities role because I want to create the most magical experiences for children. Think back to your favorite vacations as a child – who and what made them memorable? The people who interacted with you, right? I want to be that person who does even the smallest gesture that will change how a child will treat others and who in years to come will think back to and remember their vacation time with. Also, I mean, we have the coolest space on the entire ship – who wouldn’t love to play all day?!”

Now that you’ve met these four crew members, keep an eye here on the Life at Disney blog for a closer look at each of their stories! We’ll be sharing more about each crew member: their personal journeys, the impact they’ve made in their areas, and the magical moments they’ve shared with guests.

Ready to join the Disney Cruise Line crew? Explore roles and learn more about life onboard at DCLjobs.com !

by Disney Career Recruitment

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Cruise kids clubs: All your questions answered about camps at sea

Quality time together is a hallmark of a great family vacation, but sometimes kids just want to play with their peers — and adults need a break. Cruise lines understand these dual needs deeply and have designed ships accordingly, with amazing, expansive cruise kids clubs.

Kids clubs give families more choices in daytime and evening activities because they have options to hang out together or spend time apart. The clubs take the pressure off parents to find fun, age-appropriate activities for their kids all day long while suppressing their own needs for R&R and couples time. Also, kids who need video game time or social interaction with new friends can escape their siblings and "boring" adults for an hour or two ... or more.

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Curious about kids clubs on cruise ships and how they work? I've sent my own kids to clubs across multiple lines and toured dozens more, so I have the answers to all your questions about these camps at sea.

What is a kids club on a cruise ship?

Cruise kids clubs are a combination of daycare, camp and a super-cool clubhouse. Families can drop off their kids and teens for as little as an hour to as long as nearly a full day for supervised play with other cruisers their age. The spaces for kids on a cruise ship are often clustered together, though tween and teen clubs might be separate.

Kids are not required to visit the kids clubs and can spend as much or as little time in the facilities as they and their families choose. Younger kids must be signed in and out by an adult caregiver; older children and teens can sign themselves in and out.

The kids clubs are run by the ship's youth staff, who are trained and experienced in childcare. For example, Royal Caribbean requires a four-year university degree in education or a related field (or an international equivalent) and three to five years of work experience in childcare. Youth staff on all lines take more of an active role in activities with younger kids and serve more as cool facilitators with the teens.

Related: The 5 best cruise lines for families

What are the ages for kids clubs on cruise ships?

Each cruise line divides up its kids clubs differently, but you can expect that the littlest kids and oldest teens will not be together.

The main kids club typically accepts children as young as 3 (and toilet trained) and goes up to 10, 11 or 12, depending on whether the ship has a separate tween club. Tween clubs are often for kids ages 11 or 12 to 14, and teen clubs take 13- or 14-year-olds through 17-year-olds.

Your 18-year-old high schooler will not be able to visit the teen club, so keep that in mind if you're planning to take a family cruise during spring break of your child's senior year, for example.

Some lines, such as Carnival Cruise Line , will accept kids in the club as young as 2 years old. Other lines, like Disney Cruise Line , have nurseries for babies and toddlers younger than 3.

The younger kids club might also divide attendees into smaller age groups for certain activities. For example, MSC Cruises offers a Mini Club for kids ages 3 to 6 and a Junior Club for kids ages 7 to 11. Carnival divides its Camp Ocean into Penguins (2 to 5 years old), Stingrays (6 to 8 years old) and Sharks (9 to 11 years old).

Related: Best kid-friendly cruises: The 7 best cruise ships for kids

Are kids clubs on cruises free?

Yes! All kids club activities during the day and early evening for kids and teens are included in your cruise fare.

However, you might have to pay extra to drop off babies and toddlers at onboard nurseries. Also, late-night childcare for kids in the main club — usually starting at 10 or 11 p.m. — might cost extra on your ship. Both are often charged at an hourly rate for the time you use, with the occasional sibling discount.

What are the kids club spaces like?

Kids clubs for 3- to 12-year-olds are often multipurpose spaces that the ship's youth staff can set up with tables and chairs or clear out for group games. They all come equipped with video game areas, with stations set up with monitors and game consoles, and some might have other high-tech games on the walls, floors or tables, or other games like air hockey or foosball. The spaces often have colorful decor, perhaps themed to the ocean or nature.

On Royal Caribbean 's larger ships, you'll find multiroom play areas with separate spaces for art workshops, science experiments, sports and active games, and theatrical productions. Disney's kids clubs have rooms themed to different movies and characters, including a replica of the Millennium Falcon from "Star Wars," a play area done up like Andy's room from "Toy Story" and Tinkerbell's Pixie Hollow. MSC Cruises' kids clubs have dedicated areas for building with Lego bricks.

Tween and teen lounges are cool hangouts with lots of comfy seating areas for chatting with newfound friends, checking social media accounts, playing games and watching movies. Some have dance floors with DJ booths and mocktail or soda bars. A few even have outdoor patio space for sunbathing, occasionally with a hot tub, splash pool or lawn games.

Related: The 5 best cruises for teens

Nurseries and play spaces for younger cruisers have age-appropriate toys and soft flooring, perhaps even a small climbing structure or slide. Nurseries will have a quiet area with cribs and cots in the back for naptime, as well as diaper changing stations.

Kids clubs all have bathrooms in them, often with kid-height facilities.

What activities can my child do in a cruise kids club?

Cruise ship kids clubs offer a mix of free play and guided group activities, so there's something for every child to enjoy.

Kids can enjoy traditional camp activities like arts and crafts, silly group games and scavenger hunts around the ship. They can also get active with sports competitions in the club or up on the ship's sports courts. When it's screen time, kids can challenge each other to video games or gather together to watch a movie on a big screen. Science experiments and puppet shows are also popular activities.

Tween and teen activities lean more toward parties, foosball tournaments, sports and group games, with lots of unstructured time for hanging out. Events might take place around the ship, not just in the tween or teen club.

The youngest cruisers can enjoy story time, song sessions and other toddler games.

Are the kids clubs open all day?

Open hours for cruise kids clubs will vary by ship and itinerary. On one sailing, you might find different opening times for sea days versus port days.

Generally, kids clubs are open from 9 or 10 a.m. until 10 p.m. Some will be open until midnight or 1 a.m., and some will charge an hourly rate to watch your kids after 10 or 11 p.m. Some kids clubs might close for lunch or dinner, so be sure to check when you drop off your kids the time you need to pick them up.

On port days, cruise kids clubs often open an hour before disembarkation time, especially clubs that allow parents to drop off their kids and explore in port without them.

Tween and teen clubs might not open until the afternoon to accommodate late sleepers. On the flip side, these clubs will run programming later in the evening without additional fees.

Is there food at cruise kids clubs?

Cruise kids clubs don't generally serve food due to the number and variety of food allergies found in the hundreds of kids who could be on board a ship at any time.

Some cruise ship kids clubs might offer special group lunches or dinners in the buffet or even offer a cooking class. Clubs that offer port day care while parents are ashore will, of course, make sure kids get lunch.

Related: The ultimate guide to cruise ship food and dining

Can kids clubs accommodate children with disabilities?

Cruise lines try to be as accommodating as possible of travelers with disabilities, and the youth staff is happy to work with families to welcome kids with special needs into the kids clubs. However, do not expect one-on-one care or highly trained special needs professionals.

Several lines, such as Royal Caribbean and MSC Cruises, require youth staff members to undergo autism awareness training. Carnival has partnered with KultureCity to become "sensory inclusive" certified to work with guests with autism, ADHD and Down syndrome. Its kids clubs are stocked with helpful items, such as weighted vests, sensory games and conversation cards.

Families should notify a cruise line's special needs department ahead of sailing to alert them to their child's needs. Once on board, you might be able to move your child to a different age group to be with a sibling or to accommodate developmental differences. Most youth staff cannot help with toileting but might be willing to give caregivers a pager so they can come and help when required.

Alternatively, ship staff might allow a parent or caregiver to accompany a child with special needs to certain kids club activities.

How do cruise kids clubs handle safety?

Youth staff are all carefully vetted; they're required to be first aid-certified and undergo reference and background checks.

Ships have protocols for what to do in case of an emergency if children are in the cruise kids clubs. Youth staff will either bring them to their muster stations or to a central pickup point, and at no time will leave children unattended.

Additionally, kids clubs have rules for fire safety, including a maximum occupancy. During peak family travel times, you might find that you can't drop off your child at the kids club when you wish because it has reached full occupancy, and you'll need to wait for someone to leave before your kid can enter.

Related: Are cruises safe? Here's what you need to know about cruise ship security and safety

Which cruise lines have kids clubs?

All of the big-ship cruise lines have kids clubs. Cruise lines with a greater family focus will often devote more onboard space to youth facilities, though newer, bigger ships will typically have larger kids clubs. Lines like Holland America and Celebrity Cruises are more adult-focused and still have kids clubs, but they might not have the same wow factor.

Here's an overview of the major cruise lines' kids clubs:

Carnival Cruise Line

The Carnival cruise kids club is called Camp Ocean, and its tween and teen clubs are Circle C and Club O2. Camp Ocean takes kids as young as 2 and is divided into three age groups: Penguins (2 to 5 years old), Stingrays (6 to 8 years old) and Sharks (9 to 11 years old).

Celebrity Cruises

Camp at Sea is Celebrity's cruise kids club. Younger cruisers are divided into Shipmates (3 to 5), Cadets (6 to 9) and Captains (10 to 12), and teens (13 to 17) get their own Teen Club. Some ships have a special STEM at Sea program in partnership with the Frost Science Museum.

Disney Cruise Line

The Disney cruise kids club is called the Oceaneer Club, sometimes with a second space called the Oceaneer Lab. Its tween and teen clubs are Edge and Vibe, and it offers the It's a Small World Nursery for babies and tots under 3. The Oceaneer Club is open to kids ages 3 to 10; they can choose from a number of simultaneous activities in the Disney-themed spaces.

Holland America

Holland America's aptly named Kids Club is divided into the Kids Program (ages 3 to 6), Tweens Program (ages 7 to 12) and Teens Program (ages 13 to 17). The kids club does not operate on 25-night or longer cruises, though the line will put on some activities for children sailing on these grand and world voyages.

Norwegian Cruise Line

The Norwegian Cruise Line kids club is named Splash Academy (ages 3 to 12), and its teen club is Entourage (13 to 17). The line also has a Guppies open play program for kids ages 6 months to 3 years, but an adult is required to accompany each child; it's not a drop-off service like the other kids clubs. Additionally, NCL does not offer kids programming when the ship is docked in port.

MSC Cruises

MSC Cruises' kids club, Doremiland, is divided into five clubs based on age: Baby Club (up to 3 years old), Mini Club (ages 3 to 6), Junior Club (7 to 11), Young Club (12 to 14) and Teen Club (15 to 17). MSC Cruises is an outlier in that it offers free drop-off childcare for kids under 3, as well as spaces for parents and their babies and toddlers to play together.

Princess Cruises

The kids club on Princess Cruises is Camp Discovery. Kids ages 3 to 7 hang out in The Treehouse, kids ages 8 to 12 play in The Lodge and teens 13 to 17 hang out in the Beach House. Many activities are inspired by the cruise line's partnership with media company Discovery.

Royal Caribbean

The Royal Caribbean cruise kids club is Adventure Ocean. On newer ships, AO Juniors (kids ages 3 to 5) are separate from AO Kids (ages 6 to 12), while on older ships, they might be divided into separate spaces for Aquanauts (3 to 5 years old), Explorers (6 to 8 years old) and Voyagers (9 to 12 years old). Teens ages 13 to 17 are together in the teen club, and all but a few ships have nurseries for kids ages 6 to 36 months.

Do small ships or luxury lines offer kids clubs?

Some luxury lines embrace children, while others ban them from their decks. In general, most luxury lines will offer some kind of programming during school holidays when more kids than usual are on board.

Luxury cruise lines such as Crystal , Explora Journeys and The Ritz-Carlton Yacht Collection actually have small kids clubs on board with programming either all the time or when enough kids are present. Regent Seven Seas Cruises ships do not have youth facilities, but the line runs its Club Mariner Youth Program with age-appropriate activities when enough children are on board.

Lines like Silversea , Seabourn , Oceania and Azamara allow children on board but do not run special programs for them, though you might find an exception during Christmas week or another cruise with a greater-than-usual number of kids on board.

Some lines have age minimums. You must be 18 years old to cruise with Viking and 8 years old on Windstar Cruises .

Related: 12 tips for surviving a luxury cruise with kids

Bottom line

Cruise ship kids clubs provide a safe space for young travelers to meet and hang out with peers and enjoy age-appropriate activities in inviting spaces. The drop-off programming allows parents and caregivers to get some alone time to enjoy the ship's spa, upscale dining venue or adults-only spaces. Kids can join in the fun for as much of the day and evening as they want; many families will spend time on the ship together and only go their separate ways for a few hours per day.

Note that some young cruisers love the kids club and want to spend whole afternoons there, and others go once and refuse to go back. Your child's love or dislike of the kids club might even change over time or with different ships.

My best advice is to send your kid on the first evening to meet the counselors and the other children and to check out the activities when there is no expectation that they stay a certain amount of time. The more they feel that they can control when they go (and not that you are ditching them to have fun without them), the more likely they are to have a good experience.

Planning a cruise? Start with these stories:

• The 5 most desirable cabin locations on any cruise ship
• A beginners guide to picking a cruise line
• The 8 worst cabin locations on any cruise ship
• The ultimate guide to what to pack for a cruise
• A quick guide to the most popular cruise lines
• 21 tips and tricks that will make your cruise go smoothly
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• The ultimate guide to choosing a cruise ship cabin