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Jak się pracuje w Global Business Travel Poland S.A. Warszawa? Zadaj pytanie

Poniżej możesz zadać pytania o to jak się pracuje w Global Business Travel Poland S.A. Warszawa, jak wygląda praca, jakie są zarobki. Dowiedz się czy praca w Global Business Travel Poland S.A. jest dla Ciebie odpowiednia! 

Branże: Usługi hotelarskie dla firm Usługi hotelarskie dla firm Warszawa

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Najnowsze pytania nt. pracy w Global Business Travel Poland S.A. w Warszawa

Administratorem danych jest GoWork.pl Serwis Pracy sp. z o.o. Dane osobowe przetwarzane są w celu utrzymania konta w serwisie (na podstawie art. 6 ust. 1 lit. b) RODO - wykonanie umowy). Więcej informacji na temat przetwarzania danych znajduje się w Regulaminie.

Chciałbym dowiedzieć się jak wygląda ostatni etap rekrutacji na stanowisko Travel Consultant Training Program (German + English Required). Dostałem informację że będę musiał przedstawić swoje umiejętności przy rozwiązywaniu różnych zadań. Ktoś coś pomoże doradzi?

proste zadania jak dla malpy

Hej, czy AE oferuje jakieś premie świąteczne albo roczne?

w ofertach pracy jest informacja ze tak ale w praktyce nic takiego nie ma

Chciałam podzielić się opinią o pracy w GBT. Niestety nie mogę przyłączyć się do grupy osób chwalących tę instytucję. Jedyny plus to szkolenie, które i tak nie pokrywa wszystkiego, co jest potrzebne do pracy. Jedynie podstawowe rzeczy jest się w stanie wykonać samemu po szkoleniu, o wszystko inne trzeba pytać i nie zawsze otrzymuje się odpowiedź. Jeśli chodzi o samą pracę, jest generalnie ciekawa, niekoniecznie rozwijająca - wiszenie po 3 godziny na infolinii linii lotniczych nie jest szczytem marzeń. Zespół? Większość to typowe korposzczury, którym zależy tylko na własnym kpi i widzą tylko czubek swojego nosa. Brak kontaktu z TL, brak komunikacji i rozmów rozwojowych, brak 1:1. Jedyne czego nie brakuje w tej pracy to praca, zajęć jest mnóstwo i nie można się nudzić, klienci są w porządku, bardzo wyrozumiali i sympatyczni. Szczerze to nie polecam pracy tutaj, jeśli ktoś szuka miejsca do rozwoju swoich umiejętności miękkich - szkoleń w tym zakresie się niestety nie uświadczy.

To szcżęściarz z ciebie ze w ogole jakies szkolenie miales bo w tej firmie cieżko się doprosić o coś takiego jak szkolenie. Firma która nie ma nic pracownikom do zaoferowania, potrafi tylko wymagać.

Nawet wdrażających nie ma dla nowych? Czy piszesz o takich szkoleniach podnoszących kwalifikacje? Nie chcą nawet współfinansować z pracownikiem?

jest szkolenie bhp

Ah czyli ta firma to call center? Jestem po szkole hotelarskiej i studia miałam także w podobnym kierunku wiec myślałam ze to może miejsce dla mnie. A piszesz o tych szkoleniach, to z czego dokładnie szkolą ? Jakieś przykłady? Ktoś pozniej napisał ze ciężko ze szkoleniami, wiec się zastanawiam.

Na początku zatrudnienia było m.in dość dokładne szkolenie z systemu rezerwacyjnego Amadeus i z rozwiązywania sytuacji trudnych typu overbooking w hotelach, opóźnienia/odwołania samolotów czy strajki na lotnisku. Mieliśmy też szkolenie z procedur w turystyce biznesowej. Oprócz tego, mamy dostęp do platformy e-learningowej z mnóstwem szkoleń z umiejętności miękkich, komunikacji, zarządzania albo z rzeczy typu Excel, AI itp. Przydałoby się na nie więcej czasu :)

no i fatalny hr który zamiast wyjaśnić kwestie odsyła ciągle gdzieś indziej badz zamyka ticket bez rozwiązania sprawy

Czy firma Global Business Travel Poland S.A. w całości finansuje szkolenia dla pracowników?

Po wysłaniu CV, dostałam maila od rekruterki, że zapraszaja mnie na 30-min rozpowę telefoniczną, a potem na 15-min weryfikację języka. Po weryfikacji języka (sympatycznie, na luzie), dostałam zapro na końcową rozmowę. Ta już była dłuższa (ok. 1h). Miałam do wykonania kilka "tasków" w określonym czasie. Po rozmowie (dosłownie tego samego dnia) dostałam ofertę :)) Byłam zaskoczona, że część rozmów była po angielsku.

Przebieg zatrudnienia, dlaczego zmieniam branżę (z logistyki do turystyki biznesowej), jak poradziłan sobie z najtrudniejszą sytuacją w dotychczasowej karierze i kilka pytań dotyczących preferowanej daty rozpoczęcia, widełek finansowych, lokalizacji (czy wolę zdalnie czy stacjonarnie), godzin pracy (czy wolę zmiany poranne - chyba do 16, czy popołudniowe - chyba do 22).

• Rezultat: Dostałem pracę

Jakie warunki trzeba spełnić, by zostać członkiem zespołu Global Business Travel Poland S.A.?

Czy można pracować na B2B? A jeśli tak, to co jeśli popełni się jakiś błąd i linia lotnicza wypisze karę?

Co doceniam w tej firmie? troskę o jakość mojego połączenia internetowego i możliwość robienia nadgodzin, codziennie. Co najmniej godzinę. Co mogłoby działać lepiej ? hmm... wiele rzeczy... - dbałość o pracownika, - możliwości rozwoju - ilość szkoleń dodatkowych (nie samą pracą człowiek żyje) - dział odpowiedzialny za układanie grafiku - większa ilość osób do pomocy dla nowozatrudnionych - dostępność benefitów

Możliwość nadgodzin a nie przymus?

No wolałam się upewnić... Bo jak dobrze płatne to niektórzy po pachy nabijają. Tu rozumiem że raczej źle się kojarzą?

Z jakich powodów pracownicy kończą współpracę z Global Business Travel Poland S.A.? Czy sami rezygnują ze współpracy, czy są zwalniani?

umowy nie są przedłużane, jeśli nie wpasujesz się w idealny korpoświat stworzony w tym gigancie.

A co trzeba zrobić żeby się w ten świat dopasować?

Nie myśleć samodzielnie, być robotem, który wykonuje polecenia i nie mieć życia poza pracą

No a skoro ci to nie pasuje to może pomyśl o aplikowaniu na jakieś decyzyjne stanowisko?

Kończą współpracę beż ostrzeżenia, bez podania powodu. Ja zdarzyłam się przekonać o tym,jak fałszywy jest team trenerów i jaka ignorantka jest szefowa.

hej czy ktoś kto również zaczyna w maju pracę z niemieckim chciałby się poznać przed rozpoczęciem pracy?

Na jakim stanowisku pracujesz?

Dzień dobry, na jaką stawkę można liczyć na stanowisku travel counselor with english? Proszę o podanie chociażby przedziału i jak się pracuje zdalnie?

Czy pracownicy w Global Business Travel Poland S.A. dogadują się między sobą?

Nie. Nie udzielają informacji, albo udzielają ja błędnie. Donoszą, obgadują, budują ostracyzm wokół ludzi, którzy nie spodobają się popularnym osobom. Jak w amerykańskim filmie o młodzieży ze szkoły średniej, tylko bez dobrego zakończenia.

Mam przez to rozumieć, że atmosfera nie jest najlepsza? Zastanawia mnie, czy kiedykolwiek próbowaliście może wraz z innymi pracownikami zorganizować spotkanie integracyjne? Często takie spotkanie pomaga zbudować pozytywne relacje.

Dopóki szefostwo swoją bierną, albo i wręcz zachecajacą postawą będzie promować donosicielstwo i kopanie dołków to żadna integracja nie pomoże.

• 1 Publikacja opinii
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• 3 Powiadomienia i ocena

Zostaw merytoryczną opinię o Global Business Travel Poland S.A. - Warszawa

Moja opinia jest:

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Administratorem danych jest GoWork.pl Serwis Pracy sp. z o.o. Dane osobowe przetwarzane są w celu umożliwienia ... Czytaj więcej wyrażenia opinii o firmie (na podstawie art. 6 ust. 1 lit. b) RODO - wykonanie umowy). Przysługujące prawa: dostępu do danych, sprostowania danych, usunięcia danych, ograniczenia przetwarzania danych, przenoszenia danych, a także prawo wniesienia skargi do organu nadzorczego. Więcej informacji na temat przetwarzania danych znajduje się w  Regulaminie . Schowaj

Drogi Użytkowniku,

Pamiętaj, przed dodaniem opinii o Pracodawcy, koniecznie zapoznaj się z poniższą informacją:

NIE dodawaj opinii, która:

Każda merytoryczna opinia jest ważna , każda z nich może być zarówno pozytywna jak i negatywna, dlatego zachęcamy do tego by dzielić się swoimi przemyśleniami, które dotyczą Pracodawcy. Nie pisz jednak pod wpływem negatywnych emocji.

Zadbaj o kulturę pozytywnego feedbacku, nie pisz tylko negatywnych informacji o Pracodawcy, zwróć uwagę na stosowne aspekty i realia w swojej opinii. Wszystkie oceny są wartościowe . Wspólnie zadbajmy o sens merytorycznych opinii.

Dodaj pomocną opinię , którą sam chciałbyś przeczytać o swoim potencjalnym Pracodawcy. Podziel się swoimi przemyśleniami, a poniższe przykłady możesz potraktować jako podpowiedzi o czym Użytownicy lubią czytać odwiedzając profile firm.

Dziękujemy za dodanie opinii.

Podziel się wiedzą o zarobkach w firmie Global Business Travel Poland S.A..

Dziękujemy za wypełnienie formularza zarobków.

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Administratorem danych jest GoWork.pl Serwis Pracy sp. z o.o. Dane osobowe przetwarzane są w celu wysyłki powiadomień ... Czytaj więcej na temat wskazanej firmy (na podstawie art. 6 ust. 1 lit. a) RODO - zgoda). Zgoda może być w dowolnym momencie wycofana. Wycofanie zgody nie wpływa na zgodność z prawem przetwarzania, którego dokonano na podstawie zgody przed jej wycofaniem. Pozostałe przysługujące prawa: dostępu do danych, sprostowania danych, usunięcia danych, ograniczenia przetwarzania danych, przenoszenia danych, a także prawo wniesienia skargi do organu nadzorczego. Więcej informacji na temat przetwarzania danych znajduje się w  Regulaminie . Schowaj

Psst! To jeszcze nie koniec! Potwierdź swoją subskrypcję!

Odbierz maila Na podany adres e-mail wysłaliśmy wiadomość z prośbą o potwierdzenie subskrypcji (RODO)

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Business Customs 

In general, conducting business in Poland is highly compatible with our expectations of doing business in the United States. Poles are, in general, hard-working, dependable, and trustworthy. The following discussion illustrates a few examples of some potential situations you may encounter when in Poland on business. 

It is customary to greet by shaking hands in Poland. Eye contact and a firm handshake are appropriate. Poland is a hierarchical country, and it is appropriate for the higher-ranked person to extend his/her hand first. In case of a man and a woman, usually, out of politeness, the woman is the one expected to extend her hand, and the same goes for the older person. A businesswoman should not be surprised if a Polish man kisses her hand upon introduction; however, this custom is no longer practiced by younger generations.

When meeting someone for the first time it is more appropriate NOT to address him/her by his/her first name. “Pan” and “Pani” – which might be translated as equivalents of “Sir” and “Madam” – are used in initial contacts. In conversations in English, it is possible to switch to the use of first names, especially among the younger generation in Poland who generally prefer a more informal approach. In Polish, in the business context the formal tone is usually kept, even among business contacts who know each other and work closely together.

Business cards are the norm in Poland and are generally given to each person present in a meeting. As Poles tend to bring more than one person to their meetings, U.S. visitors should bring plenty of business cards. It is not necessary to have business cards printed in Polish.    

Business hours for offices start at 8:00 AM and end by 5:00 PM. Try to schedule your business meetings within this time frame. Poles might be reluctant to meet at an earlier hour or later in the day.    

Although your business contacts may speak English, communication in Polish is recommended when dealing with the Polish government on official business. Just remember that even if you speak fluent Polish, you may still find yourself mired in red tape when doing business with the Polish government.   

Business attire is generally formal, including a suit and a tie for men, and a suit or a dress for women. Casual wear, including jeans, is suitable for informal occasions, but more formal dress is usually customary for visiting or entertaining in the evening. Flowers, always an odd number, are the most common gift among friends and acquaintances. Sunday is the traditional day for visiting family and friends in Poland.

When planning a business trip to Poland, it is worthwhile to make sure that your visit does not fall on a Polish holiday. Poles are reluctant to schedule appointments on Sundays or Polish holidays. During summer months – July and August – most Poles take vacation; therefore, securing business appointments with decision makers might be difficult.

Travel Advisory    

State Department Travel & Business Advisory for Poland

Visa Requirements    

Poland is a party to the Schengen Agreement, which means that U.S. citizens may enter Poland for up to 90 days for tourist or business purposes without a visa. Visit the website of the Embassy of Poland in Washington for the most current travel information.

U.S. Companies that require travel of foreign businesspersons to the United States are advised that security evaluations are handled via an interagency process. Visa applicants should visit the State Department Visa Website for more details.

Since November 2019, Polish citizens can travel to the United States with the ESTA (Electronic System for Travel Authorization) visa waiver. Citizens of Poland can apply to travel to the United States for tourism or business purposes for up to 90 days without obtaining a U.S. visa. For further information please contact U.S. Embassy in Warsaw’s  Consular Section . 

Poland is not a member of the Eurozone. The legal currency in Poland is the Polish zloty (PLN).  In most places, it is not possible to pay in euros or U.S. dollars; only some hotels and/or shopping malls will accept euro. Money can be exchanged in banks or exchange offices (kantors) that are widely present in Poland, both in large and small cities. Over-the-counter exchange is also available at larger hotels, at border crossings or in dedicated outlets across the country. All major foreign currencies may be exchanged for Polish zloty. Since Poland’s accession to the EU in 2004, the exchange rates have remained stable. In view of the political and security situation in the region, in 2023 the zloty is weaker than in the recent years.

Visitors to Poland may be assured of easy access to banks and cash dispensers, particularly in larger towns. In Poland, ATMs, which operate 24 hours a day, offer far easier access to money than banks. They can normally be found near such places as banks, rail stations, airports, supermarkets, town centers, and other places popular with visitors. Poland has a dense network of ATMs, which are connected to all international networks. There are approximately twenty-one thousand ATMs located across Poland.    

Debit and credit cards are widely accepted, and payment by debit or credit card is considered a standard form of payment. All large retail outlets and majority of other shops and restaurants accept debit and credit cards. The most popular are VISA, MasterCard, and Maestro, with American Express and Diners also present and accepted by major ATMs. Travelers checks are not popular in Poland.  Only selected units of two Polish banks (PKO BP and Pekao SA) cash travelers checks. They also may be cashed in the Currency Express at the Warsaw Chopin International Airport. Travelers checks are of little use in Poland as only some large hotels may accept them as a means of payment. They are not accepted in other places.     

Telecommunications/Electronics    

Cellular phone services are GSM/DCS/UMTS/LTE/5G -based systems, with the coverage throughout the country. Internet access is available at all business-class hotels, though some at an extra fee. Free Wi-Fi internet access is usually available at gas stations, shopping centers, restaurants, public transport, and other public areas. Visitors can save on international and long-distance phone connections using the U.S. toll-free service provided by AT&T, Verizon, and other service providers, or IP-based access numbers.    

In an emergency, there is a unified 112 number, available from cellular and fixed-line phones.  

To call Poland from abroad, dial +48 and telephone number (include a city prefix in case of calls to fixed line, no prefix needed while dialing to cellular phones). To call the U.S. from Poland: 001 or +1.  The electricity in Poland is 230V and 50 Hz, with the European continental standard sockets (same as Germany and France).      

Transportation    

Transportation by air to and from Poland is excellent. International carriers fly to Poland many times per day from all over the world, and LOT Polish Airlines has direct flights to Warsaw from Chicago, New York, Newark, Los Angeles, and Miami.

Transportation within Poland is quite convenient, especially by air, bus, and train. Flights operate between major cities. Railway routes are extensive and usually reliable, with the “Inter-City” line providing first-class, express service to several cities. Travel time by rail to some destinations might take much more time than expected, but recently this mode of transportation has been seeing a lot of investment in terms of infrastructure.

Rental cars are abundant, but due to significantly increased traffic over the past few years and a highway system that has not kept up, driving between Polish cities can take longer than expected and can be complicated. Poland’s highway network is undergoing major improvements to meet EU standards. Thus, travel from Warsaw to other major cities (e.g., Krakow, Poznan, Gdansk) is becoming significantly faster, safer, and more comfortable.

Taxis in Poland are very affordable. It is advisable to call ahead to a reputable taxi company for radio dispatch for personal security, as well as to avoid overcharges. Ride hailing services, such as Uber and Free NOW are also available. Many cities have also introduced car and bike sharing services.

First class business hotels are available in most major Polish cities, and many are in the heart of business districts. Major western hotels offer air-conditioned rooms with access to the Internet and direct dial telephone capability. Many hotels offer business center amenities with computers, fax, business assistance services, and Internet capabilities.  Availability and room rates are seasonal and competitive, and business travelers are advised to check and confirm rates at hotels in advance of their travel. Room rates may be higher during longer off-season breaks close to public holidays.

Language    

Polish is the official language in Poland. Communication in Polish is recommended if the seller would like to receive a speedy reply to correspondence and inquiries. U.S. companies should ensure that translations from English into Polish are performed only by professional translators who are fluent in modern business Polish and grammar. When conducting business in Poland, a qualified Polish language interpreter is recommended. CS Warsaw can provide lists of interpreters.  

Health     

In general, American travelers should familiarize themselves with conditions at their destination that could affect their health (pollution, types of medical facilities, required immunizations, availability of required pharmaceuticals, etc.).  This important information is available at “ Travel.State.Gov ” website under “International Travel - Before You Go - Your Health Abroad.”     

American citizens are welcome to consult a list of medical assistance services compiled by the U.S. Embassy and Consulate General in Poland. The Embassy does not assume responsibility for the professional ability or integrity of persons appearing on that list. The list of health care providers is not meant to be exhaustive or definitive, nor does it represent either a guarantee of competence or endorsement by the Department of State or the American Embassy. Inclusion indicates that these health care providers have been utilized by the American community in the past.  Refer to the  Medical Assistance page.

Local Time, Business Hours, and Holidays  

Poland is on Central European Time (CET) and, as such, is six hours ahead of the U.S. East Coast (EST). Regular business hours in most cases are from 8:00-4:00 PM in governmental offices and 9:00-5:00 PM in the private sector.    

Locally observed holidays:     

• January 1: New Year’s Day    
• January 6: Epiphany    
• Easter (dates vary)  
• Easter Monday (dates vary)  
• May 1: Labor Day    
• May 3: Constitution Day    
• Pentecost (dates vary)  
• Corpus Christi Day (dates vary)  
• August 15: Assumption Day   
• November 1: All Saints’ Day    
• November 11: National Independence Day in Poland   
• December 25: Christmas Day    
• December 26: Christmas Second Day    

All major shops are closed on Sundays - plan your shopping accordingly.

Poland follows European Daylight Savings Time, which begins the last Sunday in March and ends on the last Sunday of October.

The U.S. Commercial Service is closed on most U.S. and Polish holidays. During the months of July and August most Polish institutions are staffed with minimum personnel. For local time and business hours, please contact the Commercial Service in advance. The Commercial Service can be reached by telephone at +48 22 625-4374, or e-mail at  [email protected].

Temporary Entry of Materials or Personal Belongings    

There are no restrictions on the temporary entry of personal laptop computers or other personal belongings into Poland.  

As a result of various customs agreements, simplified procedures are available to U.S. business and professional people for the temporary importation of commercial samples and professional equipment to the EU. Polish law requires materials that enter Poland temporarily and return to the United States, such as exhibition goods, be delivered with ATA Carnet documentation.  

An ATA carnet is a customs document that facilitates customs clearance for temporary imports of samples or equipment into foreign countries. With the carnet, goods may be imported without the payment of duty, tax, or additional security. The carnet also saves time since formalities are all arranged before leaving the United States. An ATA carnet is valid for one year from the date of issuance. To read more about ATA carnet please see:   ATA Carnet .     

Profitravel

Globalstar poland.

Piotr Szczęśniak

Agnieszka Fołtyn

Sales Director

Wojciech Czaykowski

Sales Manager

Email Address

If you’d like to find out more about GlobalStar or Profitravel, please get in touch. You can use the contact form opposite or the following details:

Address: ul. Emilii Plater 10/61, 00-669 Warszawa, Poland

Phone: +48 22 460 53 00 Email: [email protected]

Profitravel Poland

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Be at the core of our transformation journey, making an impact globally

Search for gbs jobs in poland, global business services, strategically located in 7 hubs (chennai, istanbul, łódź, nashville, panama city, suzhou, varginha) across the world,  global business services (gbs) is our in-house competence center driving business transformation at philips, combining process excellence and technology to drive productivity and unlock new opportunities in health technology. you will join over 5,000 talented people in data analytics, finance, human resources, procurement,  supply chain and customer services in enabling our businesses to deliver optimal service to our customers., make a world of difference, the work you do everyday in gbs is at the core of the philips transformation journey. you will play on a global stage, supporting our people in over 100 countries to help solve customer needs as a health technology leader., harness the power of together, connect with a vibrant community of 5,000 who share your drive to deliver business excellence. see how the power of collaboration can help you expand the impact you have on solving the most pressing challenges in healthcare. , grow as yourself, we are a young and growing entity, and you will grow together with us. gain cross-functional, cross-border experience while making a global impact. feel valued, inspired and supported to apply your skills and grow towards the life you want to live. ​​​​​​​, gain perks to thrive, you’ll receive a variety of benefits aimed at keeping you happy, healthy, strong and engaged. and you’ll be given the flexibility to help you shape a healthy work rhythm with strong holiday policies, well-being programs and more offerings designed to support you – both inside and outside of work. , do the work of your life to help the lives of others. and together, let's innovate the future of healthcare., the difference when you love what you do is that it isn't work anymore - it's your passion; passion to learn more, develop, and inspire others. i'm so thankful for the people i work with. they do awesome work and inspire me to do my best. philips is my professional version of disneyland and it can be yours too., i really love that this role is unpredictable. and it comes with a mission to deliver  life-saving solutions that i'm really proud of., hear from our gbs employees around the globe, eliza morawska, an order fulfillment manager, share their career growth stories. , discover how katre, a senior global transportation manager at philips in poland, found a career full of opportunities., hear how kaylee greiss, a sales operation team lead and trainer based in nashville, is doing the work of her life at philips. , ethical leadership, we are passionate about the role we can play in helping to shape a better future.​, learn more >, our people enjoy a wide range of benefits, both personal and professional., diversity, inclusion and well-being, your one-of-a-kindness makes us a more creative, innovative and effective company..

ABB selects Krakow for its largest global business services center

ABB has selected Krakow as the location for the largest center of its newly established global service network, demonstrating the company’s confidence in local skills, infrastructure and business conditions. The Global Business Services center in the city will employ approximately 2,000 people when fully operational, providing professional support for ABB’s finance, human resources, information systems and supply chain management operations worldwide.

ABB is creating six GBS centers around the world as part of its transformation into a lean, agile and customer-focused company. In addition to being ABB’s biggest, the GBS center in Krakow will be one of the largest shared service environments in the city and will integrate ABB’s former Information Systems Delivery Center (ISDC) organization.

“The Global Business Services center in Krakow is testimony to ABB’s long-term commitment to sustainably invest in Poland, contributing to local employment and societal development,” said Hannu Kasi, ABB Global Business Services Group Implementation Lead. “The new world-wide service organization will provide simplified, efficient and dedicated end-to-end global processes, thus supporting the growth of ABB’s businesses.”

ABB’s GBS network will have the agility of a start-up, with its own priorities and targets, while benefiting from the established industry leadership and best practices of ABB.

“The center will deliver high quality services for ABB, with optimized costs, making an important contribution to the company’s transformation under its Next Level strategy,” said Paweł Łojszczyk, Country Managing Director of ABB in Poland. “It will be a great place to work, and I am proud that ABB has decided to establish the GBC center in Krakow.”

About ABBABB (ABBN: SIX Swiss ex) is a pioneering technology leader in electrification products, robotics and motion, industrial automation and power grids serving customers in utilities, industry and transport & infrastructure globally. For more than four decades, ABB is writing the future of industrial digitalization. With more than 70 million devices connected through its installed base of more than 70,000 control systems across all customer segments, ABB is ideally positioned to benefit from the Energy and Fourth Industrial Revolution. With a heritage of more than 130 years, ABB operates in more than 100 countries with about 135,000 employees.   www.abb.com

ABB in Poland employs about 4,200 people and generated revenues of more than 2.7 billion PLN in 2015. The company invests around 110 million PLN every year, and has 11 factories and 25 branch offices nationwide. These facilities serve the Polish market and export to countries all over the world. There are two important centers located in Krakow: an R&D center whose expertise includes electronics, robotics and solar energy – one of ABB’s seven R&D centers around the world – and the Polish Software Development Center providing software for ABB businesses. 

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Expenses relating to business travel by entrepreneurs and employees

Business travel by employees and entrepreneurs entails certain costs. See what travel expenses you need to bear as an employer. See how to settle the costs of business travel – by you or by your employees.

What are employees travelling on business entitled to

If you send an employee to travel on business, you must bear the related expenses.

Business travel is understood as the performance of an official task at the employer’s request, away from the place where the employer’s registered office is located or away from the regular place of work.

The conditions for payments made to employees for domestic and international business travel may be set out in:

• a collective agreement
• remuneration regulations
• employment contract.

If your company is not covered by a collective agreement or you are not required to establish remuneration regulations, these conditions may be set out in an employment contract.

If your company does not have its own rules in this regard, the Regulation of the Minister for Labour and Social Policy of 25 October 2022 amending the Regulation on amounts due to an employee of state or local government budgetary units for business travel applies.

For domestic and international travel , the employee is entitled to:

• an allowance (the equivalent of increased food costs for domestic travel, and the equivalent of food costs and other petty expenses for international travel)
• reimbursement of the costs of transport, journeys by means of local transport and accommodation, as well as other documented expenses, determined or recognised by the employer, depending on justified needs.

As an employer, you must specify the means of transport for business travel , both domestic and international. The employee is entitled to reimbursement of the transport costs incurred, documented by tickets or invoices indicating the ticket price.

You may consent to the employee using his or her own passenger vehicle or, for example, motorcycle for both domestic and international travel.In such a situation, you must multiply the number of kilometres travelled by a rate per kilometre and reimburse the employee for the costs calculated in this manner.

The rate depends on the type of vehicle .

It cannot be higher than the rate set out in the Regulation of the Minister for Infrastructure of 25 March 2002 on the conditions for determining and reimbursing the costs of using passenger vehicles, motorcycles and mopeds not owned by employers for business purposes , i.e.:

• PLN 0.89 for passenger vehicles with an engine capacity of up to 900 cm3
• PLN 1.15 for passenger vehicles with an engine capacity exceeding 900 cm3
• PLN 0.69 for motorcycles
• PLN 0.42 for mopeds.

You must also reimburse the employee for other travel expenses , provided that they were necessary and were documented by the employee. They may include fees for baggage, travel by toll roads and motorways, parking in paid parking zones and parking spaces.

The costs of domestic travel by employees

The allowance for domestic business travel is PLN 45 for 1 day of travel . This is the minimum rate, but you may set a higher one in your company.

If the employee’s travel lasts:

• less than 8 hours – the employee is not entitled to the allowance,
• from 8 to 12 hours – the employee is entitled to 50% of the allowance,
• more than 12 hours – the employee is entitled to the full allowance.

If a domestic business travel lasts longer than 1 day, the employee is entitled to the full allowance for each day, and to 50% of the allowance for an incomplete but commenced day, up to 8 hours.

The allowance is reduced if food is provided free of charge to the employee. This also applies to stays in hotels offering accommodation and board. You must deduct 25% of the allowance for breakfast, 50% for dinner and 25% for supper.

Accommodation

You must reimburse the employee for the fee for hotel accommodation, confirmed by a bill. However, the amount for an overnight stay cannot exceed 20 times the amount of the allowance (PLN 900).

If you did not provide accommodation for the employee and the employee does not provide a bill for accommodation, that person will be entitled to a lump-sum payment of 150% of the allowance.

The costs of international travel by employees

In companies that have not put in place their own arrangements for calculating allowances for international business travel (e.g. in remuneration regulations), the rates set out in the Regulation of the Minister for Labour and Social Policy of 25 October 2022 amending the Regulation on amounts due to an employee of state or local government budgetary units for business travel are used to calculate the allowances .

The amount of the allowance for international travel depends on which country the employee goes to . For example, the allowance amounts to EUR 49 for Germany, EUR 41 for Ukraine and GBP 45 for the United Kingdom.

Please note! You may determine other limits than those set out in the legislation. For example, you may set out different allowances for different countries, regions etc. in remuneration regulations, or adopt a fixed amount regardless of which country employees go to. Just remember that the minimum amount of the allowance for international travel cannot be lower than the allowance for domestic business travel. This means that the rate of the allowance for domestic business travel is the minimum rate. If you determine an allowance exceeding the limit indicated in the mentioned-above regulation and pay it to the employee, the surplus will constitute revenue on which the employee will pay tax.

• up to 8 hours – the employee is entitled to 1/3 of the allowance,

Important! The duration of international travel is calculated:

• for travel by land – from the moment when the employee crosses the Polish border on the way to another country until the moment when the employee crosses the Polish border on the way back
• for travel by air – from the moment when the aeroplane takes off from the last airport in Poland on the way to another country until the moment when the aeroplane lands at the first airport in Poland on the way back
• for travel by sea – from the moment when the vessel (ferry) leaves the last Polish port until the moment when the vessel (ferry) arrives at the first Polish port on the way back.

The employee is not entitled to the allowance if they receive a payment for food equal to the amount of the allowance during international travel. If the payment is lower than the allowance, the employee is entitled to compensation up to the amount of the allowance.

If full board is provided free of charge, the employee is entitled to 25% of the allowance.

The amount of the allowance is reduced by the cost of food provided free of charge (also in respect of hotel services), assuming that breakfast constitutes 15% of the allowance, and dinner and supper constitute 30% of the allowance each.

The employee is entitled to reimbursement of accommodation costs incurred during international travel, confirmed by a bill, but only up to the limit set in the Regulation of the Minister for Labour and Social Policy of 30 June 2022 amending Regulation on amounts due to employees of state or local government budgetary units for business travel .

A separate limit is set for every country, for example EUR 170 for Germany and EUR 200 for Belgium.

Jacek was sent to Ukraine on business by his employer. He spent 2 nights in a hotel, for which he paid EUR 240 in total (2 x EUR 120). The employer will reimburse him for the entire amount, as he did not exceed the limit of EUR 180 a day for Ukraine.

In justified cases, you may reimburse the employee for higher costs, confirmed by a bill. If the employee does not provide a bill for accommodation, they are entitled to a lump-sum payment of 25% of the limit.

You do not reimburse accommodation costs if you provide free accommodation for the employee by yourself or a foreign contractor does so.

At the place of destination abroad (and at the place where the employee spent the night), the employee is entitled to a lump-sum payment equal to the amount of one allowance to cover the costs of journeys to and from a railway station, bus station, airport or seaport.

For a one-way journey, the lump-sum payment is 50% of the allowance . The employee is entitled to a lump-sum payment of 10% of the allowance for each commenced day of international travel to cover the costs of journeys by means of local transport.

Please note! The employee is not entitled to the lump-sum payments if they travel on business in a company car or a private vehicle or if free transport is provided.

Medical treatment costs

If the employee falls ill during international travel, you must reimburse that employee for the costs of medical treatment abroad, provided that they are documented and were necessary . The employee cannot seek reimbursement of the costs of medicines, for example, that they did not need to purchase abroad. Reimbursement of the costs of plastic surgery and beauty treatment or the costs of purchasing orthopaedic prostheses, dentures or glasses also cannot be sought.

Important! The employee is entitled to 25% of the allowance for each day (24 hours) spent in a hospital or another medical centre during international travel.

Settlement of business travel by employees

For international travel, the employee must receive from you an advance payment to cover the necessary costs before departure. Its amount depends on a preliminary calculation of these costs. The advance payment may be made in a foreign currency or in PLN (subject to the employee’s consent) at the average PLN exchange rate announced by the National Bank of Poland on the date on which the advance payment is made.

After the return, the employee must settle the travel with you within 14 days . The employee should submit documents to prove the costs incurred, for example invoices for accommodation or tickets.

Important! The employee does not need to document how allowances were spent.

If a document (bill, invoice, ticket) could not be submitted, the employee must submit a written declaration stating the expense incurred and the reasons why it was not documented.

For the employee, an allowance is exempt from income tax up to the limit set in the legislation. You do not take it into account when calculating the income tax withheld for the employee. If, however, you pay an allowance exceeding the limit to the employee, the surplus will constitute revenue on which tax should be paid.

Such an allowance is a tax-deductible expense for the employer, also up to the limit set in the legislation .

An employer sent an employee on a 2-day domestic business trip. The allowances (PLN 90) paid to the employee will be a tax-deductible expense for the employer, and the employee will not pay personal income tax (PIT) on them.

As a rule, the employee does not pay tax on the reimbursed travel costs. If, however, a limit for such expenses is set in the legislation, the employee pays PIT on the surplus over the limit, and the surplus over the limit is not a tax-deductible expense for the employer.

The expenses reimbursed to the employee for using his or her own car will be a tax-deductible expense for you if:

• they were documented in a mileage log maintained by the employee
• they did not exceed the limit (for passenger vehicles: PLN 0.5214 per kilometre for an engine capacity of up to 900 cm3 or PLN 0.8358 per kilometre for an engine capacity exceeding 900 cm3; for motorcycles: PLN 0.2302 per kilometre).

Expenses over the limit are not a tax-deductible cost for the employer, and constitute revenue for the employee.

Jacek travelled on business in his own car with an engine capacity not exceeding 900 cm3. He travelled 500 km, and the employer paid him a mileage allowance of PLN 500. However, the employer will include only PLN 260.7 (PLN 0.5214 x 500) in tax-deductible expenses. The surplus over this amount, i.e. PLN 239.3, will constitute Jacek’s revenue.

Important! You will not be able to include expenses relating to business travel by the employee in tax-deductible expenses if you have chosen to pay lump-sum tax on registered revenues or fixed-amount tax. With these forms of taxation, costs cannot be deducted.

The costs of travel by entrepreneurs

Business travel as a tax-deductible expense.

As a rule, tax-deductible expenses are expenses incurred to earn revenue and to maintain or secure a source of revenue. Therefore, if you travel on business by yourself, you may deduct the expenses incurred for this purpose from revenue as tax-deductible expenses.

You should preserve all evidence that the travel was connected to your business activities, for example orders, purchase invoices and contractors’ offers gathered during that travel.

If you travel by means of public transport (train, bus, airplane), the ticket price will be an expense. There are no limits on the type and class of means of transport. However, as with other expenses, you must abide by the rule that expenses must be reasonably justified.

If you travel in a car which constitutes the company’s fixed asset, you will deduct 100% of the car expenses , provided that you maintain a mileage log.

If you do not maintain it, you will deduct 75% of the expenses.

Please note! In order to deduct 100% of tax-deductible expenses for PIT purposes, you must maintain records like those maintained for VAT purposes. They differ from records maintained for the purpose of settling business travel by employees in that, inter alia, you do not calculate transport costs (the number of kilometres travelled x the rate per kilometre).

If you use your private car (which is not the company’s property) for business purposes during travel, you do not need to maintain any mileage log. In such a case, you will deduct 20% of the car expenses.

Read how to maintain a mileage log.

While you cannot deduct food expenses actually incurred during business travel, you are entitled to an allowance of the same amount as an employee.

Józef is self-employed and provides engineering services. He accepted an order from a customer established in another province, as a result of which he needs to travel frequently. He is entitled to an allowance of PLN 45 for each day of travel. Assuming that he spends 16 days a month working for the customer, he will deduct PLN 480 (16 x PLN 45).

Company expenses, including allowances for trips, must be documented in order to be included in tax-deductible costs. Allowances are included in lump-sum costs . They are settled on the basis of internal evidence, which should contain at least the full name, the purpose of travel, the name of the place of destination, the number of hours and days of business travel (the date and time of departure and return), and the rate and value of allowances due.

Accommodation and local transport

You may settle accommodation expenses on the basis of an invoice or a bill. The limits applicable to employees do not apply to entrepreneurs.

If you use means of local transport during business travel, you must settle the amount of costs confirmed by a ticket or another document indicating the expense incurred. The lump-sum payments applicable to employees do not apply to entrepreneurs.

You may also deduct other business expenses, for example the purchase of tickets for various fairs, exhibitions and shows, in the amount indicated in an invoice or a bill.

Important! You cannot settle business travel expenses if you have chosen to pay lump-sum tax on registered revenues or fixed-amount tax.

How to convert costs in a foreign currency

If you received documents confirming expenses in another currency during travel, you must convert that currency into PLN. You must settle the expenses incurred (for example, a toll for using a motorway, a fee for accommodation) at the average exchange rate announced by the National Bank of Poland on the day preceding the day when invoices (other proof) documenting the travel costs were issued. You must convert allowances at the average exchange rate announced by the National Bank of Poland on the day preceding the day when internal evidence was issued.

Deduction of VAT from travel expenses

You may settle VAT for business travel on general terms, as in the case of other taxable transactions. Please remember that you cannot deduct VAT from catering and accommodation expenses . You may include non-deductible VAT on accommodation in tax-deductible expenses (gross amount).

You may deduct VAT on the basis of invoices and documents regarded as invoices in accordance with the relevant legislation, i.e., inter alia, single tickets confirming travel by a toll motorway or travel over a distance of at least 50 km.

The document:

• should contain the reference number and the date of issue, the full name or company name of the taxable person, the taxable person’s identification number for tax purposes, information that makes it possible to identify the type of services, the amount of VAT and the total amount due
• should be issued by a taxable person authorised to provide passenger transport services by standard-gauge railways, motor vehicles, seagoing vessels, inland and coastal waterway means of transport, ferries, airplanes and helicopters

You may deduct 100% of VAT from expenses relating to the use of a passenger vehicle if you use the car exclusively for business purposes and you submit a VAT-26 form to the revenue office. The use of the car exclusively for the needs of the company is confirmed on the basis of a mileage log for VAT purposes (like that for PIT purposes).

If you do not maintain a mileage log and you use the car for both your own needs and the needs of the company, you will deduct 50% of VAT.

Ask question (form)

A confirmation of the inquiry submission, information about the change of status and a response will be sent to the e-mail address indicated in the form. The maximum response time is 7 calendar days, 14 calendar days for inquiry requiring consultation with other offices. Show more .

The official inquiry form is part of the Polish Single Point of Contact www.biznes.gov.pl . The detailed scope of tasks carried out by the Single Point of Contact is regulated by Section III of the Law on Central Registration and Information on Economic Activity and the Entrepreneur Information Point. For more information, see the Legal Notes page.

The Contact Point does not provide advice on individual cases.

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