hays travel yarm reviews

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Hays Travel - Yarm   Reviews

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95 High Street, TS15 9BB Yarm, GB

Reviews 4.9

Most relevant

Fantastic service as usual from Hays…

Fantastic service as usual from Hays Travel. Becki was very friendly, helpful and knowledgeable and enabled us to choose 2 fantastic holidays. We are over the moon with the service provided.

Date of experience : April 14, 2024

Reply from Hays Travel - Yarm

Oh fantastic feedback, I'm so glad we found you a fab deal the itinerary looks fantastic. Thanks for coming back to us Rashida and girls at Hays Travel Yarm :)

Really helpful Would certainly…

Really helpful Would certainly recommend using Hays Travel in Yarm Thank you

Date of experience : April 19, 2024

Thank you so much for taking the time to give us your feedback its greatly appreciated we look forward to helping you with your future plans, all the girls at Yarm

Excellent Service

Excellent great advice knowledgeable and friendly service makes booking a holiday so easy .

Hi thank you so much for your lovely feedback and we look forward to assisting you in all your holiday plans all the girls at yarm

Always excellent customer service

Always excellent customer service! Why bother doing it all yourself online when the team at Hays can custom make your holiday from finding the best hotel and location to airport parking plus travel insurance all at the best price .

Date of experience : April 05, 2024

Hi Debbie, thank you for taking time to complete a Trustpilot and for your kind words, Hope you have fabulous holidays. Many Thanks Karen.

Krissie, the assistant who dealt with us was very professional, efficient and helpful. She understood exactly what we required and was able to meet our needs. We will definitely use Hays Travel in the future.

Date of experience : March 22, 2024

Hello Mrs. Scott, thank you for taking time to complete Trustpilot and for your kind words. Hope you have a great holiday. Many Thanks Karen.

Trust, competence and friendly service

Date of experience : April 20, 2024

Excellent customer service

Karen was at all times very helpful and knew exactly what would suit us as we are going on a cruise for the first time. We were shown the different options and price packages. Again Karen was extremely helpful and knowledgeable and was able to help us choose the best option for us. There is nothing which I can say that would further improve our experience. Definitely 11 out of 10 x

Date of experience : February 23, 2024

Good Morning Mr Bowman, thank you very much for taking the time to leave us this lovely feedback. We really appreciate it! We hope you have a lovely holiday and we are sure we will see you again soon. Thanks again. Olivia and the girls at Hays Travel Yarm.

Cruise and Stay Jollies

Staff came across very friendly and polite. We booked our holiday with Rashida who was also very friendly and knowledgeable. She went through our booking in great detail and also offered us other alternatives available. We booked holiday which was reasonably priced with a discount which is always a bonus and left the shop very happy 😊looking forward to June. Have used Hayes before and have no hesitation in using again, well done👍

Date of experience : January 18, 2024

Good Afternoon Mr Earley, thank you for taking the time to leave us this lovely feedback - we really appreciate it! We are really happy that you have enjoyed booking your holiday with us and we hope you have a fantastic time. We will see you again soon. Olivia and the girls at Hays Travel Yarm.

Hays Travel are my go to Travel Agent

Hays Travel are my go to Travel Agent, staff are very friendly and knowledgeable. Karen was lovely helping us with her expertise to decide on our holiday destination nothing was too much trouble we were able to take our time and ask endless questions which she answered with a smile. Can’t praise them enough

Date of experience : January 16, 2024

Good Morning Pamela, thank you very much for taking the time to leave this lovely feedback - we really appreciate it! We are so glad that you enjoyed your holiday booking experience and we hope you have a fantastic holiday. We will see you again soon. Olivia and the rest of the girls at Hays Travel Yarm.

Happy customer

Very helpful with finding me alike for like Mississippi cruise, which was booked and cancelled with a different travel agency two weeks before departure. Hays stepped up to the mark in finding me the same cruise, we are all set to go again, thank you very much for your time and effort and very friendly service. Highly recommended.

Date of experience : February 07, 2024

Thankyou so much for your lovely feedback, I know becki worked hard to get it to what you wanted. Thankyou for your booking. Rashida & girls Hays Travel, Yarm :)

Easy walk in choose holiday discuss and pay great advice and service First time we’ve used Hays our first choice holiday shop in future Staff were outstanding

Thankyou so much for your lovely feedback. We look forward to seeing you in branch again. Rashida & girls Hays Travel, Yarm

Always book at hays travel yarm the…

Always book at hays travel yarm the staff are excellent first class service Olivia makes booking simple and sorts out any problems we have

Date of experience : February 28, 2024

Thankyou for you lovely feedback. Olivia enjoyed her Easter Egg you got her :) Rashida & girls Hays Travel Yarm

Lovely helpful staff giving a good…

Lovely helpful staff giving a good knowledge of the holidays on offer. I would and have recommended you to everyone.

Date of experience : March 26, 2024

Good Afternoon Gillian, thank you for taking the time to leave us lovely feedback. We really appreciate it and we hope you have a fantastic holiday. Olivia and the girls at Hays Travel Yarm

Helpful and Friendly …

The lady that served us was extremely professional- remembered us from last year. We like the friendly and helpful service. And it is extremely cost effective. There is nothing like face to face service. We will continue to use Hays for our travel.

Date of experience : February 08, 2024

Good Afternoon Theophilus, thank you very much for taking the time to leave such lovely feedback. We are really grateful that you came back to book your holiday with us again and we hope you have a fantastic time. Olivia and the girls at Hays Travel Yarm.

Very disappointed

Very disappointed, I've booked several times at yarm but on this occasion I've paid more for my holiday and didn't get the help I needed to do my check In. I have been in contact with the Yarm branch and have now been given everything I need. Thank you Rashida

Thankyou for your feedback, it was my pleasure to help you. I really appreciate you giving us the chance to put it right. Anything else I can help with please dont hesitate to contact me. Thanks Rashida :)

Rashida was very friendly and…

Rashida was very friendly and informative liked that I could leave her to research and then email or phone me with the results and I didn’t have to wait around. She booked our holiday last year and that was excellent and the reason we were back again this year.

Date of experience : January 14, 2024

Thank you for your lovely review Angela. We hope you have a wonderful holiday to Dubrovnik. Becki and the girls from Hays Travel Yarm.

Would definitely recommend this branch of Hays Travel

Staff in the Yarm branch so friendly ,helpful and knowledgeable. We were provided with a coffee and given time to ask questions and make decisions.Special mention for Clare who as the 'area manager' helped her busy colleagues who were dealing with other customers so didn't keep us waiting and spent time finding us our ideal holiday and prices and details for an additional mini break. Great customer service .

Date of experience : August 16, 2023

Thankyou for your lovely feedback. We hope you have a lovely time and we hope to see you both again soon :) Rashida & girls Hays Travel Yarm

Brilliant service

Olivia worked so hard to accommodate all our requests and find the perfect holiday, despite all the changes we made and the multiple options we gave her. She kept in constant touch and always replied promptly to our calls. We felt she really listened to our requests and quickly understood what we were looking for.We will definitely be using her again for our next holiday.

Date of experience : June 16, 2023

Thankyou so much for your feedback we really appreciate this Rashida & Girls Hays Travel Yarm

When I went into book a Holiday with Hays Travel I was so well looked after, nothing was any trouble to them, they printed all the information of for us . I have used Hays Travel before and will alway

The help I got was a great experience, nothing was to much trouble the lady answered my questions and she took time out to explain things to me. Great member of staff. I will certainly be using them again in the future.

Date of experience : February 13, 2024

Thank you so much for your lovely review. We look forward to seeing you again in branch :) Rashida and girls Hays Travel, Yarm

Hays Yarm are always my go-to …

Hays Yarm are always my go-to for holidays. I trust the knowledge they have and the effort Karen makes to find exactly what I’m looking for. I feel much more reassured than I would if booking online. Thanks Karen

Date of experience : January 22, 2024

Hello Karen, Thank you for taking time to complete a review. I hope you all have a lovely holiday in Gran Canaria I will look forward to seeing you soon to organize your next holiday. Karen.

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Hays Travel reviews

Hays Travel are rated Great in 365 reviews

UK’s Largest Independent Travel Agent Voted British Travel Awards 2023 favourite Foreign Exchange provider.

Reviews by day

Showing reviews 1-15 of 365

20 April 2024

Bought Euros

Great service. Went online, selected amount and currency require. Done. Then got a phone call to say it was ready to pick up and was given closing time of branch that day.

Hays Travel replied

Good afternoon - thank you for your 5* review.

I am glad to hear you are happy with the service you have received - we hope to see you again soon!

Kind regards,

Bought £270 worth of South African rand

Store was great and very efficient. All good

Thank you for taking the time to leave us a 5* review - we hope to see you again soon!

19 April 2024

Bought £150 worth of Euros

The lady who served me was very helpful, advising me how to order my euros online to get a better rate and even helped me through actually doing it. She was friendly & very efficient.

Good Morning Sheila,

Thank you for you for your feedback. We really appreciate you taking the time to do so. We are glad you found the clerk friendly and efficient

Have a lovely weekend

Kindest regards

Bought Polish zloty

Easy to use their website to order money, unfortunately I left it to late with ordering Zloty. Hays in Bramhall phoned me the next morning informing me when the money would arrive. I was pleased how quickly they got in touch with me. The lady I spoke to I found very helpful.

Good Morning Susan,

Thank you for providing the 5* review.

We really appreciate you taking the time to do this review.

We are extremely happy that you are happy with the service

Take care and kindest regards

Marilyn Yates

Bought £1,000 worth of Euros

Good service. Good website for ordering euros and local shop for completing the process and collecting the euros, but was disappointed to be to told that the transaction was flagged for money laundering checks, due to holiday not having been booked with Hays. As holiday was flight only, have previously been told they could not price match online booking costs, so we only use money exchange.

Good Evening Marilyn,

Thank you for taking the time to leave feedback.

We will pass your comments on.

Kind Regards

Thomas penman

Excellent service as usual from the Newton Means branch.

Can totally recommend them

Hello Thomas

Thanks so much for your feedback and for leaving us a 5* review.

We appreciate your custom.

Many thanks

Bought £560 worth of Euros

Good service. Good website for ordering euros and local shop for completing the process and collecting the euros.

Thank you for your feedback, we really appreciate this.

Hope to see you again in the future!

Bought £800 worth of Turkish lira

Ordered Turkish Lira online to be picked up the following day . I received a phone call less than 1 hr later , from a very friendly member of staff , to say they were ready . Excellent service , would definitely use again & highly recommend.

Good Morning Lynne,

Thank you for review. That's amazing feedback we most certainly appreciate taking the time to provide this.

kindest Regards

Steve Butler

18 April 2024

Bought £500 worth of Euros

Easy to order, great friendly service

Thank you for your feedback, We really appreciate this.

Glad you are happy with our service.

Flynn Redfern

I ordered some euros on Sunday to pick up on the following Tuesday. I received a phone call on Monday morning to inform me if I did not collect them that day the exchange rate may differ from that when ordered.

Thanks so much for your 5* review Flynn.

Your feedback is important to us.

Kind regards

Bought £400 worth of Euros

Hayes currency rates are really competitive. Service is excellent and staff are always professional and friendly. The buy back service was offered and explained, which I took and think it's definitely worth it.

Thank you for your five star review Lorraine.

We certainly appreciate your custom.

David Brayton

Bought £750 worth of US dollars

The best by far I have dealt with over here In Yorkshire. Pleasant friendly staff, who are so easy to deal with. I also used your currency service for my daughter for Japan. Keep up the great work. Marks and Spencer’s and Sainsburys nowhere near as good. Kind regards David

Thank you very much David - we appreciate you custom and hope to see you again in the future.

I ordered click and collect travel money online. Had a telephone call next morning to say it was ready for collection and collected later that day. Friendly, speedy service. Thank you Cleveleys branch

Thank you for your lovely comments Janet - we hope to see you again in the future.

Karen Sawyer

Easy to use click and collect. Great service when collecting.

Thank you Karen for taking the time to leave a review, you are appreciated for your support.

Laura skidmore

Staff very helpful explaining everything we needed to know

Hope we can be of assistance again in the future.

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Hays Travel   Reviews

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Reviews 4.9.

126,183 total

Most relevant

Lauren made the holiday booking great

Lauren made the holiday booking more than great. A happy, smiling, just lovely young lady who was knowledgeable, positive and delivered the holiday of our choice. Price matched to the holiday I had looked at earlier at home and didn't book, because the older you get, it means something to actually have a professional to hand for piece of mind. Many thanks Lauren. Lauren is a breath of fresh air and an asset to Hays travel store here at Teesside Park.

Date of experience : 21 April 2024

We decided to go Canadian rocky and…

We decided to go Canadian rocky and Alaska , two weeks walked into Hays travel Harrow and spoke to George. He put the itinerary together and with few changes we have booked this trip. George was excellent and every change we asked he came back to us with the answer. He is very good at explaining everything, he is an asset to the company

Date of experience : 20 April 2024

Reply from Hays Travel

It was such a pleasure assisting you with this booking, any questions before you go please don't hesitate to ask - George

An extremely efficient Online Booking with a Hays representative.

A very helpful, friendly, and patient agent provided valuable assistance with arranging our city break to Dublin. Flights, Hotel, and insurance, were discussed and booked for us and secured with confirmation from start to finish by email txt and phone. Thank you.

The forge team are amazing

The forge team are amazing! They go that extra mile to find that perfect holiday!! Especially catrina who is very polite and happy member of staff , she compares prices between the airline to make sure you have the best holiday .. even if it’s a special occasion.. the team are very accommodating!! Great team work girls !!

Date of experience : 15 April 2024

Back to Travel Agent Booking….

So far I have only booked the holiday using Rachel but my experience has been all positive. She responded quickly to any questions I had and even concluded the booking on a Sunday evening when she wasn’t feeling well. The way to pay was one I had not used before but she talked me through it and I found it very simple in the end. Initial contact was via Messenger including where Rachel sent me a copy of the itinerary. We finalised things via phone later. All in all seemed a very good service which I hope will continue.

Stress-free travel!

Bouncing ideas off Hannah is always a positive experience! She quickly informed us that our original itinerary would be hugely expensive for the dates we'd chosen and as a result we altered our plans. More difficulties arose as rooms in our chosen hotel were quickly getting snapped up, but Hannah's persistence paid off and we finally got our holidays confirmed. We've travelled with the help of Hannah for the last two years, on numerous occasions, and she's taken the stress out of the process! I've spent a lifetime organising my own travel but now, late seventies, really appreciate sitting back and having it done for me! She provides a wonderful service.

Friendly and attentive staff

I booked my first solo trip to Costa Rica through Hays Travel after weeks of scanning various websites and not finding flights to my liking. All the staff were friendly and really attentive to my concerns as a solo traveller and had strong knowledge on making sure I was booking the right route for my trip and got a good value for money. My Travel Advisor Aimee was particularly helpful and patient and gave every attention to detail through the whole booking process. Will definitely book through Hays again and recommend to anyone in the Exmouth Area!

Date of experience : 12 April 2024

The whole experience was stress…

The whole experience was stress free,julie kelly was extremeley professional friendly and helpful. From me showing her some hotels that i was interested in,the holiday was booked within the hour. I had a list of requirements and they were all met. Cant wait for our holiday. Thank you Julie Kelly and Hays travel

Date of experience : 22 April 2024

Hays Rickmansworth great team! I have recently returned from Florence…

I have recently returned from Florence and had the most wonderful time. It was a 21st birthday gift to my granddaughter. The Hays Travel team were fantastic,Geoff, Helen and Natalia made it so easy and special, from booking, Our location ,getting our Euro,s, flights( even when BA cancelled a days flight Helen sorted it out) All went to plan. Will be back to book again soon.

Date of experience : 05 April 2024

Bekki is an amazing Travel Consultant with the patience of a saint!

With the help of Bekki we have just booked our dream Holiday to Singapore, Vietnam, Cambodia and Thailand. Bekki has the patience of a saint as we changed our minds so many times regarding dates and hotels but we eventually got to where we wanted to be. This is not the first trip we have booked with Bekki and I know for sure it wont be our last, I would recommend Bekki and her vast Travel knowledge to anyone searching for their next dream holiday.

Another holiday

We decided to book another holiday and went straight to Chris at your Belper branch. As usual his advice and friendly approach made our choice of holiday so much easier. I cannot praise him enough.

First Class Customer Service

We cannot thank Ryan at Hays Travel enough for the excellent service he provided during booking our holiday. He is very attentive, knowledgeable and answered any questions we had immediately. So pleased we have came across Ryan as we would certainly use him again for any forthcoming holidays. We would definitely recommend Ryan and Hays Travel.

We have booked our holiday a couple of times through Hays in our local Rugby branch with Cameron. He is brilliantly knowledgeable and helpful and goes the extra mile. We always leave with something booked. Such a fantastic service.

Thank you for your very kind words, they are much appreciated. Cameron

Great service both on phone and face to face

Great service both on phone with Laura and face to face with Diane. Other holiday options were investigated before final choice. First time I have booked through Hays in over 10 years and would definitely do again

Hats off to Scott at Hays, The Gyle, Edinburgh

We went into Hays Travel at the Gyle, Edinburgh with no idea where we wanted to go in a few weeks' time. Scott found us a great holiday to Menorca at a great price. He was pleasant, knowledgeable about lots of of places abroad and helped us choose an ideal holiday.

Fantastic service from the time we sat…

Fantastic service from the time we sat down to the time we left alison at hays Annan couldn't do enough for us & we came away booking our holiday for 6 people ..thankyou for your patience 🌞

Thankyou for your kind words

She read my mind

Hayley understood exactly what I was looking for, without me even knowing! I’m really pleased with the service I received from her. My only point would be to include links to the suggestions, but then I can see why this may not happen I will definitely use her again

Lorraine was superb

Lorraine was very helpful though out our visit to hays travel sorting out our holiday she showed us lots of different places on what information we gave her roughly we're we'd like to go. So with her experience she found us what we were looking for so many thanks to her for doing this she a very pleasant person to talk to and very helpful 👍

Helpful polite and professional.

Helpful lovely staff, nothing was too much for the lady. She has been really supportive in difficult, circumstances in the past as well. Evidence this is her professional approach to her work.

Helpful staff lots of inside knowledge…

Helpful staff lots of inside knowledge which is helpful when choosing a hotel and resort as personal recommendations and descriptions go a long way. Its why I use an agent rather than booking online (which I guess would be cheaper)

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Hays Travel - Yarm   Reviews

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95 High Street, TS15 9BB Yarm, GB

Reviews 4.9

Most relevant

Fantastic service as usual from Hays…

Fantastic service as usual from Hays Travel. Becki was very friendly, helpful and knowledgeable and enabled us to choose 2 fantastic holidays. We are over the moon with the service provided.

Date of experience : 14 April 2024

Reply from Hays Travel - Yarm

Oh fantastic feedback, I'm so glad we found you a fab deal the itinerary looks fantastic. Thanks for coming back to us Rashida and girls at Hays Travel Yarm :)

Really helpful Would certainly…

Really helpful Would certainly recommend using Hays Travel in Yarm Thank you

Date of experience : 19 April 2024

Thank you so much for taking the time to give us your feedback its greatly appreciated we look forward to helping you with your future plans, all the girls at Yarm

Excellent Service

Excellent great advice knowledgeable and friendly service makes booking a holiday so easy .

Hi thank you so much for your lovely feedback and we look forward to assisting you in all your holiday plans all the girls at yarm

Always excellent customer service

Always excellent customer service! Why bother doing it all yourself online when the team at Hays can custom make your holiday from finding the best hotel and location to airport parking plus travel insurance all at the best price .

Date of experience : 05 April 2024

Hi Debbie, thank you for taking time to complete a Trustpilot and for your kind words, Hope you have fabulous holidays. Many Thanks Karen.

Krissie, the assistant who dealt with us was very professional, efficient and helpful. She understood exactly what we required and was able to meet our needs. We will definitely use Hays Travel in the future.

Date of experience : 22 March 2024

Hello Mrs. Scott, thank you for taking time to complete Trustpilot and for your kind words. Hope you have a great holiday. Many Thanks Karen.

Trust, competence and friendly service

Date of experience : 20 April 2024

Excellent customer service

Karen was at all times very helpful and knew exactly what would suit us as we are going on a cruise for the first time. We were shown the different options and price packages. Again Karen was extremely helpful and knowledgeable and was able to help us choose the best option for us. There is nothing which I can say that would further improve our experience. Definitely 11 out of 10 x

Date of experience : 23 February 2024

Good Morning Mr Bowman, thank you very much for taking the time to leave us this lovely feedback. We really appreciate it! We hope you have a lovely holiday and we are sure we will see you again soon. Thanks again. Olivia and the girls at Hays Travel Yarm.

Cruise and Stay Jollies

Staff came across very friendly and polite. We booked our holiday with Rashida who was also very friendly and knowledgeable. She went through our booking in great detail and also offered us other alternatives available. We booked holiday which was reasonably priced with a discount which is always a bonus and left the shop very happy 😊looking forward to June. Have used Hayes before and have no hesitation in using again, well done👍

Date of experience : 18 January 2024

Good Afternoon Mr Earley, thank you for taking the time to leave us this lovely feedback - we really appreciate it! We are really happy that you have enjoyed booking your holiday with us and we hope you have a fantastic time. We will see you again soon. Olivia and the girls at Hays Travel Yarm.

Hays Travel are my go to Travel Agent

Hays Travel are my go to Travel Agent, staff are very friendly and knowledgeable. Karen was lovely helping us with her expertise to decide on our holiday destination nothing was too much trouble we were able to take our time and ask endless questions which she answered with a smile. Can’t praise them enough

Date of experience : 16 January 2024

Good Morning Pamela, thank you very much for taking the time to leave this lovely feedback - we really appreciate it! We are so glad that you enjoyed your holiday booking experience and we hope you have a fantastic holiday. We will see you again soon. Olivia and the rest of the girls at Hays Travel Yarm.

Happy customer

Very helpful with finding me alike for like Mississippi cruise, which was booked and cancelled with a different travel agency two weeks before departure. Hays stepped up to the mark in finding me the same cruise, we are all set to go again, thank you very much for your time and effort and very friendly service. Highly recommended.

Date of experience : 07 February 2024

Thankyou so much for your lovely feedback, I know becki worked hard to get it to what you wanted. Thankyou for your booking. Rashida & girls Hays Travel, Yarm :)

Easy walk in choose holiday discuss and pay great advice and service First time we’ve used Hays our first choice holiday shop in future Staff were outstanding

Thankyou so much for your lovely feedback. We look forward to seeing you in branch again. Rashida & girls Hays Travel, Yarm

Always book at hays travel yarm the…

Always book at hays travel yarm the staff are excellent first class service Olivia makes booking simple and sorts out any problems we have

Date of experience : 28 February 2024

Thankyou for you lovely feedback. Olivia enjoyed her Easter Egg you got her :) Rashida & girls Hays Travel Yarm

Lovely helpful staff giving a good…

Lovely helpful staff giving a good knowledge of the holidays on offer. I would and have recommended you to everyone.

Date of experience : 26 March 2024

Good Afternoon Gillian, thank you for taking the time to leave us lovely feedback. We really appreciate it and we hope you have a fantastic holiday. Olivia and the girls at Hays Travel Yarm

Helpful and Friendly …

The lady that served us was extremely professional- remembered us from last year. We like the friendly and helpful service. And it is extremely cost effective. There is nothing like face to face service. We will continue to use Hays for our travel.

Date of experience : 08 February 2024

Good Afternoon Theophilus, thank you very much for taking the time to leave such lovely feedback. We are really grateful that you came back to book your holiday with us again and we hope you have a fantastic time. Olivia and the girls at Hays Travel Yarm.

Very disappointed

Very disappointed, I've booked several times at yarm but on this occasion I've paid more for my holiday and didn't get the help I needed to do my check In. I have been in contact with the Yarm branch and have now been given everything I need. Thank you Rashida

Thankyou for your feedback, it was my pleasure to help you. I really appreciate you giving us the chance to put it right. Anything else I can help with please dont hesitate to contact me. Thanks Rashida :)

Rashida was very friendly and…

Rashida was very friendly and informative liked that I could leave her to research and then email or phone me with the results and I didn’t have to wait around. She booked our holiday last year and that was excellent and the reason we were back again this year.

Date of experience : 14 January 2024

Thank you for your lovely review Angela. We hope you have a wonderful holiday to Dubrovnik. Becki and the girls from Hays Travel Yarm.

Would definitely recommend this branch of Hays Travel

Staff in the Yarm branch so friendly ,helpful and knowledgeable. We were provided with a coffee and given time to ask questions and make decisions.Special mention for Clare who as the 'area manager' helped her busy colleagues who were dealing with other customers so didn't keep us waiting and spent time finding us our ideal holiday and prices and details for an additional mini break. Great customer service .

Date of experience : 16 August 2023

Thankyou for your lovely feedback. We hope you have a lovely time and we hope to see you both again soon :) Rashida & girls Hays Travel Yarm

Brilliant service

Olivia worked so hard to accommodate all our requests and find the perfect holiday, despite all the changes we made and the multiple options we gave her. She kept in constant touch and always replied promptly to our calls. We felt she really listened to our requests and quickly understood what we were looking for.We will definitely be using her again for our next holiday.

Date of experience : 16 June 2023

Thankyou so much for your feedback we really appreciate this Rashida & Girls Hays Travel Yarm

When I went into book a Holiday with Hays Travel I was so well looked after, nothing was any trouble to them, they printed all the information of for us . I have used Hays Travel before and will alway

The help I got was a great experience, nothing was to much trouble the lady answered my questions and she took time out to explain things to me. Great member of staff. I will certainly be using them again in the future.

Date of experience : 13 February 2024

Thank you so much for your lovely review. We look forward to seeing you again in branch :) Rashida and girls Hays Travel, Yarm

Hays Yarm are always my go-to …

Hays Yarm are always my go-to for holidays. I trust the knowledge they have and the effort Karen makes to find exactly what I’m looking for. I feel much more reassured than I would if booking online. Thanks Karen

Date of experience : 22 January 2024

Hello Karen, Thank you for taking time to complete a review. I hope you all have a lovely holiday in Gran Canaria I will look forward to seeing you soon to organize your next holiday. Karen.

Hays Travel Yarm — Travel Agency in Yarm

• United Kingdom
• North East England

Hays Travel Yarm

Opening hours.

• Monday 9:00 AM – 5:30 PM
• Tuesday 9:00 AM – 5:30 PM
• Wednesday 9:30 AM – 5:30 PM
• Thursday 9:00 AM – 5:30 PM
• Friday 9:00 AM – 5:30 PM
• Saturday 9:00 AM – 5:00 PM
• Sunday 11:00 AM – 4:00 PM

About Hays Travel Yarm

Hays Travel Yarm is a UK Travel Agency based in Yarm, North East England. Hays Travel Yarm is located at 95 High St, Yarm TS15 9BB, UK.

Please contact with Hays Travel Yarm using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Hays Travel Yarm opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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Hays Travel   Reviews

In the Travel Agency category

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Pick a location to see its reviews

Write a review

Reviews 4.9.

126,183 total

Most relevant

Lauren made the holiday booking great

Lauren made the holiday booking more than great. A happy, smiling, just lovely young lady who was knowledgeable, positive and delivered the holiday of our choice. Price matched to the holiday I had looked at earlier at home and didn't book, because the older you get, it means something to actually have a professional to hand for piece of mind. Many thanks Lauren. Lauren is a breath of fresh air and an asset to Hays travel store here at Teesside Park.

Date of experience : 21 April 2024

We decided to go Canadian rocky and…

We decided to go Canadian rocky and Alaska , two weeks walked into Hays travel Harrow and spoke to George. He put the itinerary together and with few changes we have booked this trip. George was excellent and every change we asked he came back to us with the answer. He is very good at explaining everything, he is an asset to the company

Date of experience : 20 April 2024

Reply from Hays Travel

It was such a pleasure assisting you with this booking, any questions before you go please don't hesitate to ask - George

An extremely efficient Online Booking with a Hays representative.

A very helpful, friendly, and patient agent provided valuable assistance with arranging our city break to Dublin. Flights, Hotel, and insurance, were discussed and booked for us and secured with confirmation from start to finish by email txt and phone. Thank you.

The forge team are amazing

The forge team are amazing! They go that extra mile to find that perfect holiday!! Especially catrina who is very polite and happy member of staff , she compares prices between the airline to make sure you have the best holiday .. even if it’s a special occasion.. the team are very accommodating!! Great team work girls !!

Date of experience : 15 April 2024

Back to Travel Agent Booking….

So far I have only booked the holiday using Rachel but my experience has been all positive. She responded quickly to any questions I had and even concluded the booking on a Sunday evening when she wasn’t feeling well. The way to pay was one I had not used before but she talked me through it and I found it very simple in the end. Initial contact was via Messenger including where Rachel sent me a copy of the itinerary. We finalised things via phone later. All in all seemed a very good service which I hope will continue.

Stress-free travel!

Bouncing ideas off Hannah is always a positive experience! She quickly informed us that our original itinerary would be hugely expensive for the dates we'd chosen and as a result we altered our plans. More difficulties arose as rooms in our chosen hotel were quickly getting snapped up, but Hannah's persistence paid off and we finally got our holidays confirmed. We've travelled with the help of Hannah for the last two years, on numerous occasions, and she's taken the stress out of the process! I've spent a lifetime organising my own travel but now, late seventies, really appreciate sitting back and having it done for me! She provides a wonderful service.

Friendly and attentive staff

I booked my first solo trip to Costa Rica through Hays Travel after weeks of scanning various websites and not finding flights to my liking. All the staff were friendly and really attentive to my concerns as a solo traveller and had strong knowledge on making sure I was booking the right route for my trip and got a good value for money. My Travel Advisor Aimee was particularly helpful and patient and gave every attention to detail through the whole booking process. Will definitely book through Hays again and recommend to anyone in the Exmouth Area!

Date of experience : 12 April 2024

The whole experience was stress…

The whole experience was stress free,julie kelly was extremeley professional friendly and helpful. From me showing her some hotels that i was interested in,the holiday was booked within the hour. I had a list of requirements and they were all met. Cant wait for our holiday. Thank you Julie Kelly and Hays travel

Date of experience : 22 April 2024

Hays Rickmansworth great team! I have recently returned from Florence…

I have recently returned from Florence and had the most wonderful time. It was a 21st birthday gift to my granddaughter. The Hays Travel team were fantastic,Geoff, Helen and Natalia made it so easy and special, from booking, Our location ,getting our Euro,s, flights( even when BA cancelled a days flight Helen sorted it out) All went to plan. Will be back to book again soon.

Date of experience : 05 April 2024

Bekki is an amazing Travel Consultant with the patience of a saint!

With the help of Bekki we have just booked our dream Holiday to Singapore, Vietnam, Cambodia and Thailand. Bekki has the patience of a saint as we changed our minds so many times regarding dates and hotels but we eventually got to where we wanted to be. This is not the first trip we have booked with Bekki and I know for sure it wont be our last, I would recommend Bekki and her vast Travel knowledge to anyone searching for their next dream holiday.

Another holiday

We decided to book another holiday and went straight to Chris at your Belper branch. As usual his advice and friendly approach made our choice of holiday so much easier. I cannot praise him enough.

First Class Customer Service

We cannot thank Ryan at Hays Travel enough for the excellent service he provided during booking our holiday. He is very attentive, knowledgeable and answered any questions we had immediately. So pleased we have came across Ryan as we would certainly use him again for any forthcoming holidays. We would definitely recommend Ryan and Hays Travel.

We have booked our holiday a couple of times through Hays in our local Rugby branch with Cameron. He is brilliantly knowledgeable and helpful and goes the extra mile. We always leave with something booked. Such a fantastic service.

Thank you for your very kind words, they are much appreciated. Cameron

Great service both on phone and face to face

Great service both on phone with Laura and face to face with Diane. Other holiday options were investigated before final choice. First time I have booked through Hays in over 10 years and would definitely do again

Hats off to Scott at Hays, The Gyle, Edinburgh

We went into Hays Travel at the Gyle, Edinburgh with no idea where we wanted to go in a few weeks' time. Scott found us a great holiday to Menorca at a great price. He was pleasant, knowledgeable about lots of of places abroad and helped us choose an ideal holiday.

Fantastic service from the time we sat…

Fantastic service from the time we sat down to the time we left alison at hays Annan couldn't do enough for us & we came away booking our holiday for 6 people ..thankyou for your patience 🌞

Thankyou for your kind words

She read my mind

Hayley understood exactly what I was looking for, without me even knowing! I’m really pleased with the service I received from her. My only point would be to include links to the suggestions, but then I can see why this may not happen I will definitely use her again

Lorraine was superb

Lorraine was very helpful though out our visit to hays travel sorting out our holiday she showed us lots of different places on what information we gave her roughly we're we'd like to go. So with her experience she found us what we were looking for so many thanks to her for doing this she a very pleasant person to talk to and very helpful 👍

Helpful polite and professional.

Helpful lovely staff, nothing was too much for the lady. She has been really supportive in difficult, circumstances in the past as well. Evidence this is her professional approach to her work.

Helpful staff lots of inside knowledge…

Helpful staff lots of inside knowledge which is helpful when choosing a hotel and resort as personal recommendations and descriptions go a long way. Its why I use an agent rather than booking online (which I guess would be cheaper)