why can't i erase safari history

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I can’t clear my history on Safari!

I can’t clear my history on Safari. It is very irritating because I know how to but the “clear” button is grayed out and I cant push it. I cleared everything in settings, but when i search things that I accidentally searched before pop up. I don’t understand why I cannot clear history when I push the bookmark button, and it is really annoying that it is grayed out. I tried looking it up, everything all the websites say to do are from a long time ago and they do not work, like when you go to General in Settings, there is supposed to be a button that says “Restrictions”, but there isn’t anymore. Please help me!

iPhone 7, iOS 12

Posted on Mar 20, 2019 5:03 PM

Posted on Mar 20, 2019 5:07 PM

On iOS 12, the restrictions has moved to a new location:

Settings > Screen Time > Content and Privacy Restrictions > here

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Mar 20, 2019 5:07 PM in response to cherry_ontop

Mar 23, 2019 7:17 PM in response to cherry_ontop

Turn off Screen Time Restrictions.

Mar 23, 2019 3:39 PM in response to ckuan

what do i do after that to make it so the clear button in history is not grayed out?

Mar 23, 2019 3:47 PM in response to cherry_ontop

Then it will only grated out after you tap the button.

Safari User Guide

• Change your homepage
• Import bookmarks, history, and passwords
• Make Safari your default web browser
• Go to websites
• Find what you’re looking for
• Bookmark webpages that you want to revisit
• See your favorite websites
• Use tabs for webpages
• Pin frequently visited websites
• Play web videos
• Mute audio in tabs
• Pay with Apple Pay
• Autofill credit card info
• Autofill contact info
• Keep a Reading List
• Hide ads when reading articles
• Translate a webpage
• Download items from the web
• Share or post webpages
• Add passes to Wallet
• Save part or all of a webpage
• Print or create a PDF of a webpage
• Customize a start page
• Customize the Safari window
• Customize settings per website
• Zoom in on webpages
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• Clear your browsing history
• Browse privately
• Autofill user name and password info
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• View a Privacy Report
• Change Safari preferences
• Keyboard and other shortcuts
• Troubleshooting

Clear your browsing history in Safari on Mac

You can remove all records that Safari keeps of where you’ve browsed during a period of time you choose. If your Mac and your other devices have Safari turned on in iCloud preferences , your browsing history is removed from all of them. Clearing your browsing history in Safari doesn’t clear any browsing histories kept independently by websites you visited.

Open Safari for me

Choose how far back you want your browsing history cleared.

When you clear your history, Safari removes data it saves as a result of your browsing, including:

History of webpages you visited

The back and forward list for open webpages

Frequently visited site list

Recent searches

Icons for webpages

Snapshots saved for open webpages

List of items you downloaded (downloaded files aren’t removed)

Websites added for Quick Website Search

Websites that asked to use your location

Websites that asked to send you notifications

We explain and teach technology, solve tech problems and help you make gadget buying decisions.

Top 6 Ways to Fix Unable to Clear History in Safari for iPhone

Like any other browser, Safari gives you the option to clear your browsing history and start with a clean slate. This is helpful as it lets you to erase your online activities, free up space, and troubleshoot temporary browser-related issues. While clearing your browsing history in Safari is typically straightforward, there may be instances where you encounter difficulties along the way.

Temporary glitches, Screen Time restrictions, and persistent cookies are just a few of the reasons you may have trouble clearing your Safari history on your iPhone. Below, we share all the possible solutions for fixing the underlying issue. So, let’s take a look.

1. Restart Your iPhone

Often, temporary iOS glitches can result in Safari’s clear history option appearing grayed out on your iPhone. In most cases, you can fix such anomalies by simply restarting your iPhone. Hence, it’s the first thing you should try.

On iPhone X or newer models, press and hold the Sleep/Wake button with one of the volume buttons and then use the slider to power off your iPhone. On older iPhones, press and hold the Sleep/Wake button until the slider appears and use it to shut down your iPhone.

After your iPhone shuts down completely, press and hold the Sleep/Wake button until the Apple logo appears. When your iPhone restarts, try to clear your Safari browsing history again.

2. Disable Web Content Restrictions

The Screen Time feature on your iPhone lets you apply content restrictions to block inappropriate websites . If you’ve previously enabled this feature, you are likely to run into problems while clearing your Safari history. So, it’s best to remove any web content restrictions on your iPhone.

Step 1: Open the Settings app and tap on Screen Time.

Step 2: Tap ‘Content & Privacy Restrictions’ and select Content Restrictions from the following menu.

Step 3: Tap on Web Content and select the Unrestricted option.

3. Disable iCloud Sync for Safari

Enabling iCloud sync for Safari allows you to sync your browsing history, bookmarks, open tabs, and other data across all your Apple devices. This sync feature can sometimes cause conflicts with Safari and hinder your ability to clear your browsing history. You can temporarily disable iCloud sync for Safari to see if that fixes the issue.

Step 1: Open the Settings app, tap your Apple ID at the top, and select iCloud from the following menu.

Step 2: Under Apps Using iCloud, select the Show All option.

Step 3: Toggle off the switch next to Safari.

4. Clear Safari Reading List

Sometimes, webpages saved in the Safari Reading List may keep appearing in your history, even after you have cleared it. To fix this, you can try clearing your Safari Reading List by following the steps below.

Step 1: Open Safari on your iPhone.

Step 2: Tap the Book icon at the bottom.

Step 3: Tap the glasses icon to switch to the Reading List tab.

Step 4: Tap the Edit option in the bottom right corner, select all the entries, and then tap the Delete option.

After clearing Safari Reading List, check if you can clear your browsing history.

5. Temporarily Block Cookies in Safari

Safari saves cookies to remember your preferences, keep you logged in to websites, and improve your browsing experience. However, certain persistent cookies, specifically designed to remain on your device, may interfere with clearing your browsing data. To check for this possibility, you can temporarily block cookies in Safari .

Step 1: Open the Settings app and scroll down to tap on Safari.

Step 2: Under Privacy & Security, toggle on the switch next to Block All Cookies. Select Block All to confirm.

Try to clear Safari history again after this and check if the issue is still there.

6. Reset Your iPhone

If you still can’t clear your browsing history in Safari, you can try resetting your iPhone . That will restore your iPhone’s settings to default values without affecting your personal data. Here’s how you can go about it.

Step 1: Open the Settings app on your iPhone and tap on General.

Step 2: Scroll down to the bottom of the page and select ‘Transfer or Reset iPhone.’

Step 3: Tap on Reset and select Reset All Settings from the menu that appears.

Start With a Clean Slate

Clearing your browsing history in Safari is something you might do from time to time to maintain privacy. Occasionally, the process may not go smoothly for various reasons, but it’s nothing you can’t fix with the solutions mentioned above.

Last updated on 08 May, 2023

The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.

DID YOU KNOW

Pankil Shah

Pankil is a Civil Engineer turned freelance writer from Ahmedabad, India. Since his arrival at Guiding Tech in 2021, he delves into the world of how-tos, and troubleshooting guides on Android, iOS, Windows, and the Web at Guiding Tech. When time permits, he also writes at MakeUseOf and Techwiser. Besides his new-found love for mechanical keyboards, he's a disciplined footfall fan and continues to plan his international travels with his wife.

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Fixed: Can’t Clear History in Safari on iPhone & iPad

Clearing your browsing history in Safari has many benefits, such as protecting your personal information and freeing up space to keep the browser running smoothly. However, you might have noticed that the Clear History and Website Data button is grayed out or that some websites are still there after your attempt. If you are wondering why you can't delete your Safari history, don't worry! We will explain why and provide solutions to fix the problem.

Disable Content & Privacy Restrictions

Unsync safari over icloud, delete all items in safari reading list, block cookies, restart, reset, or restore.

Content & Privacy Restrictions is a feature that sets up age limits and protects children from inappropriate content. This feature can prevent you from deleting your browsing data in Safari. Please read our article about Content & Privacy Restrictions . 

With iCloud, your browsing history is synced across all your Apple devices. As a result, it can occasionally lead to items reappearing in the browsing history of your iPhone or iPad. Here's how to stop Safari from syncing over iCloud.

If the tips mentioned above don't solve the issue, you will need to use basic troubleshooting solutions. First, restart your device. If that fails, reset your settings, and if that also fails, restore the device to factory settings. For reference, read our article that will guide you on how to do these basic troubleshooting solutions . 

If you found this article helpful, you may enjoy other troubleshooting articles, like what to do if your Apple Watch steps are not accurate , and what to do when iPhone calls are going straight to voicemail . 

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How-To Geek

How to clear recent history in safari on iphone and ipad.

Want to erase some of your iPhone's browsing history?

Quick Links

How to erase single entries in safari's history list.

Normally, Safari on iPhone and iPad keeps track of which sites you visit in a special History list. While it's possible to completely wipe your history in Settings , you can also erase only more recent history if you'd like. Here's how.

First, open Safari on your iPhone or iPad. Tap the "Bookmarks" button (which looks like an open book). On the iPad, you'll find it in the upper-left corner of the screen beside the address bar. On an iPhone, it's at the bottom of the screen.

In the pop-up that appears (on the left side of the screen on iPad and over the whole screen on iPhone), tap the History tab (which looks like a clock face), and then tap the "Clear" button.

(Don't worry. It won't clear anything yet.)

After you tap "Clear," another pop-up will give you yet another choice. You can select "All time," "Today and yesterday," "Today," or "The last hour."

Choosing one of these options will remove your browsing history, cookies, and other browsing data from the point you select until now. For example, if you click "Today," all the browsing history from sites you visited today will disappear, but everything earlier than that will remain on the list.

Tap the option you'd prefer (or you can tap outside the pop-up box to cancel).

If you made a selection from the pop-up list, your browsing history will be cleared accordingly. It's all very quick and handy.

Oh, and one more thing before you go: In Safari's History list, you can also delete individual entries by swiping to the left on them with your finger. When a red "Delete" button appears on the right, tap it.

Using this method, only the single entry you just swiped will be zapped. This can be a nice, laser-focused way of erasing certain history items without having to clear everything at once. Happy browsing!

Related: How to Clear Your Browsing History in Safari for iOS

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Why Can't I Clear My History on Safari ? Reasons been Revealed!

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Is Safari not clearing history on your iPhone or iPad? Is the “Clear History and Website Data” button greyed out so that you can’t delete Safari history? All these phenomenons make you are wondering that why can't I clear my history on Safari. Now, this guide will show you the reasons and how to do it.

• Part 1: Why Can't I Clear My History on Safari?

Part 2. 5 Tips May Help You to Fix the Website Data on iPhone Not Deleting Issue

• 1. Steps on How to Clear Safari History on iPad/iPhone with Restrictions
• 2. Stop syncing Safari over iCloud
• 3. Block cookies for Safari on iOS 16 or before
• 4. Hard reset your iPhone
• 5. Reset Network Settings and Reset All Settings to fix the issue
• Part 3: A Thorough Way to Clear iPhone Safari History, Caches and Cookies - Worth A Try

Part 1. Why Can't I Clear My History on Safari?

After the investigation of the user's issues, we found that the most likely reason of why Can I clear my dearch history is that the "Clear history and data button" greyed out.

What would cause Clear History And Website Data greyed out?

When there's no history or website data to clear, the setting turns grey. The setting might also be grey if you have web content restrictions set up under Content & Privacy Restrictions in Screen Time.

Many users block certain websites in Safari by enabling the “Restrictions” tab under “General” in the “Settings” app. The most likely option that may have been clicked within the “Restrictions” is the “Limit Adult Content” option, which means to keep children from being able to gain access to inexpedient content online. This is why the “Clear History and Website Data” option is greyed out. This may be the main cause for 90% to 95% users.

For the said issue, the possible reason may be iPhone's restriction. Here you can check the solution 1 to troubleshoot this issue. But not everyone can solve it through the above solution. We will also provide other 4 small tips for you to solve the problem. Keep going!

#1. Steps on How to Clear Safari History on iPad/iPhone with Restrictions

• Step 1: Launch the Settings app and go to General .
• Step 2: Scroll down to the second option and tap on Restrictions .

Step 3: Type in your Restrictions passcode .

• Step 4: Under the Allowed Content section, scroll down to Websites and tap on that.

Step 5: Within the Websites section you’ll find three tabs namely All Websites, Limit Adult Content and Specific Websites Only. You must have selected either Limit Adult Content or Specific Websites Only. Deselect whichever of these two you had previously selected, and select All Websites as your current option.

• Step 6: You can now go back to the Safari app under Settings list, and you will see that the Clear History and Website Data option is no longer greyed out.

Now you can tap on this function, and it will clear your Safari history on your iPhone or iPad. But one thing you should be noted that this way cannot wipe the Safari histories and related data permanently. They can be retrieved from iCloud or any other third party recovering tools.

#2. Stop syncing Safari over iCloud

If you still can’t delete your Safari history, then it’s time to look at your iCloud sync settings. If you use iCloud, it syncs your bookmarks, reading list, and browsing history across all your Apple devices. It shouldn’t cause any problems, but iCloud sync occasionally leads to items reappearing in your iPhone or iPad browsing history.

• Go to: Settings > Apple ID Profile > iCloud > Toggle Safari Off .
• If Safari has already been toggled off, then turn on > click merge > turn off again .
• Perform same for all iCloud connected devices. (On your Mac, go to System Preferences > iCloud > Until Safari.)
• Now erase Safari history for each device.

#3. Block cookies for Safari on iOS 16 or before

Deleting Safari history does not clear data stored by cookies like login information, site ID and passwords. If you want to limit or block cookies:

• Go to Settings > Safari > Block Cookies .
• Choose Always Block or Allow From Current Website Only .

#4. Hard reset your iPhone

It may happen that none of these steps work. We recommend doing a hard reset of your phone. How to do it?

• On iPhone 8/8 Plus to iPhone 14 : Press and quickly release Volume Up button and then Volume Down button. Then hold the Side button until "Slide to power off" option appears, and then shut down the device .

• On iPhone 7/7 Plus: Hold the Side and Volume Down buttons at the same time until you see the Apple logo.

• On iPhone 6s and Earlier: Hold the Home and Top (or Side) buttons at the same time until you see the Apple logo.

#5. Reset Network Settings and Reset All Settings to fix the issue

If a hard reset of your iPhone can still not solve the problem, then you should try to reset network settings and reset all settings on yur device. Here are the steps:

• Go to Settings > General > Reset > Reset Network Settings .
• Or go to Settings > General > Reset > Reset All Settings .

Breif summary : By here, I hope you have already solved the "Clear History And Website Data" button greyed issue. Just because of this problem, I think it would be better to choose a simpler and more thorough way to clear Safari data. This will be introduced on the nest part.

Part 3. A Thorough Way to Clear iPhone Safari History, Caches and Cookies

Want a really clean sweep? You may don't want other people to know the Safari browsing history on your device and need to do a 100% unrecoverable sweep of it. Then you have the need to with the help of some third-party iPhone data erasers.

The iPhone data eraser tool named iMyFone Umate Pro can realize the aim well. There’s not the slightest chance of data recovery. The tool is reputed to be the safest iOS data eraser, world over.

8,000,000+ Downloads

Benefit A Lot from Umate Pro:

• Effective Data Erasure : Umate Pro provides advanced data erasure features that ensure Safari history, cache, cookies, and other sensitive data are completely wiped from your iPhone device, leaving no trace behind.
• Permanently Clear Safari History : With Umate Pro, you can permanently wipe Safari history, ensuring that it cannot be recovered, even with the most advanced data recovery software.
• One-Click Cleanup : Umate Pro offers a one-click cleanup feature that enables you to clear your Safari history and other junk files quickly and easily, saving you time and effort.
• Erase Private Fragments : Umate Pro can also help you erase private fragments left behind by third-party apps that could be used to track your online activity and browsing history.
• Protect Your Privacy : By using Umate Pro to erase your Safari history, cache, and cookies, you can protect your online privacy and prevent others from accessing your sensitive data.
• Boost Your Device Performance : Clearing your Safari history and junk files with Umate Pro can help improve your device's performance by freeing up valuable storage space and reducing the load on your device's processor.

Download Umate Pro to Clear Safari History Permanently

With just one click, you can erase your Safari cache and even your deleted Safari history which is still lurking around in your phone well after clearing history. You can also delete cookies and history of private files.

Step 1: Open iMyFone Umate Pro and connect iPhone to the computer.

Step 2: Choose a erasing mode. If you want to clear existing Safari history, choose “ Erase Private Data ”; If you want to wipe deleted Safari data, select “ Erase Deleted Files ”. Then just click “ Scan ”.

Step 3: After scanning, you can preview and select the Safari cache, history or cookies. Click “ Erase Now ” to proceed.

See, it’s so easy! Umate Pro is free to scan and preview. You can try it free to enjoy those fantastic iPhone erasing features now!

In conclusion, the inability to clear browsing history on Safari can be frustrating and concerning, but there are several reasons why this problem may occur. By understanding the causes, users can take steps to fix the issue and ensure their privacy and security while browsing the internet. It is essential to clear browsing history regularly to protect personal information and avoid any potential security breaches. Additionally, implementing tips such as using Private Browsing mode and disabling autofill and pop-ups can further enhance online privacy and security.

Furthermore, If you are looking for a more efficient and effective way to clear safari history and protect the online privacy, Umate Pro is a good trying. It provides a comprehensive solution for clearing browsing history, cache, cookies, and other unwanted data on Safari, as well as other popular browsers. With Umate Pro , users can easily manage their online privacy and keep their browsing history clean and secure.

If you follow the tips and fixes mentioned in this article and take proactive steps, your online privacy and security are well protected, whatever your consideration: privacy worries, a need for more storage space, better performance, or security worries.

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Home > Erase iPhone > Why Can't I Clear My History on Safari ? Reasons been Revealed!