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12 Best AI Travel Tools & Resources to Plan Your Trip

Author: Destinations.ai · Updated on: February 1, 2024

The world of AI solutions is making amazing new things possible in many industries. Emerging trends in the hospitality business are using AI applications to find the best deals to book flights, plan curated itineraries, and navigate to their destinations — all in a convenient self-service portal. In this article, we compared online reviews from hundreds of users to find artificial intelligence travel tools for your next travel and tourism.

Best AI Travel Tools & Resources

1. best artificial intelligence travel tool overall — destinations.ai.

Destinations.ai is made to be your all-in-one artificial travel assistant in a way that traditional travel companies can’t match. Regarding the travel industry, this is the artificial intelligence you want at your disposal. It isn’t just a travel assistant — it is a total vacation planner that uses customer preferences and data analysis to generate an AI-designed holiday trip.

You put in your preferences for travel dates, airlines, budget, temperature, scenery, and other travel planning needs, and Destinations.ai generates a custom-made vacation destination just for you. That includes hotel bookings, flight reservations, and tourist destinations in just a few moments.

Regarding personalized experiences and virtual assistants in the travel industry, there is nothing quite like Destinations.ai. This savvy artificial intelligence points to the future of the travel business, showing the endless possibilities of travel and AI. If you want to explore but aren’t sure where to start, Destinations.ai could be an excellent choice.

• No plan is needed; completely free
• It only takes a few moments to generate an itinerary
• Supplemental travel guides to learn more about a location
• A new tool, so it may have bugs that need to be fixed
• Few reviews yet available to compare
• I can plan trips only in the US at the moment

2. ViaTravelers Authentic AI Travel Planner

As travelers increasingly look for smarter ways to plan their trips, the  ViaTravelers Travel Itinerary Generator emerges as a notable tool in AI-driven travel planning. This platform utilizes artificial intelligence to craft personalized itineraries, simplifying the travel planning process for its users. If you are GPT Plus member, they also have a custom GPT called ViaTravelers – Ultimate Travel Planner , so you plan your travel on the go.

The AI at ViaTravelers stands out for its ability to select flights and  hotels , among other travel necessities, aligning with a traveler’s preferences and budget. Rather than sifting through myriad options on sites like Kayak or Expedia, this itinerary generator offers a more targeted approach:

• Preferences Tailoring : Users input what’s important for their trip, such as destinations, budget, and themes.
• AI Automation : The AI analyzes preferences against vast data to suggest the most suitable travel plans.
• Personalization : Each itinerary is uniquely generated, tapping into user-specific desires and needs.

ViaTravelers adopts an API similar to that of innovative travel planners, yet it emphasizes authenticity by drawing upon its travel experiences to inform suggestions. This positions the tool as a hybrid between a search engine and a personal travel advisor.

The service also acknowledges the role of AI trip planner tools in streamlining travel planning. By leveraging ChatGPT-like capabilities, it manages to curate personalized travel itineraries seamlessly. Despite these advanced features, ViaTravelers remains impartial, earning commissions on purchases or bookings made through the platform, as is common in the industry. This generator is part of the future of automated travel planning, combining user input with intelligent algorithms for an optimized travel planning experience.

3. Best Tool for Cheap Flight and Hotel Alerts — Mighty Travels

Mighty Travels Premium is a travel platform that provides travelers with a vast array of services designed to enhance the travel experience. It offers an interactive interface providing up-to-date information on flight deals, hotel discounts, and rewards programs.

Mighty Travels Premium can be an invaluable tool for frequent travelers looking to optimize their fare costs and mileage usage. Occasional travelers who prefer a more straightforward booking process may not utilize its full benefits.

• Comprehensive Information: It provides users with extensive flight data, including prices, destinations, airlines, and potential use of miles.
• Updated Deals: Regularly updated fare deals allow users to find the best price for their desired destination.
• Travel Using Miles: The platform indicates how users can leverage various loyalty program miles for their travels.
• Price Comparison: The tool compares the offered and average market prices for each itinerary.
• Global Destination Coverage: Mighty Travels Premium covers a wide range of destinations across the globe, including minor airports and less popular routes.
• Overwhelming Data: For new users or infrequent travelers, the volume of information might be overwhelming and hard to process.
• Premium Feature Accessibility: Some features are only accessible via a premium subscription, which may not be affordable for all users.
• No Direct Booking: You cannot directly book your tickets through the platform. It serves as a search engine redirecting you to third-party websites for actual booking.
• Limited Airline Representation: While it does provide options from various airlines, some low-cost carriers are underrepresented or absent in search results.

4. Best Artificial Intelligence Travel Tool For Groups — KAYAK

You may have heard of KAYAK as one of the top travel metasearch engines for hotel rooms, flights, and car rentals. However, this AI-driven site in the travel industry can also help curate the perfect itinerary for your next trip, all with the most basic information.

It also tracks the flights during your travel dates to help you find the best deals. Most notably, KAYAK’s itinerary function can be shared between users, making it ideal for planning a vacation with family members or a big group of friends. Customers can also approve flight alerts to get the best deals to book airlines and travel without breaking the bank!

KAYAK may still be primarily known as a standard booking company in the travel and tourism industry, but it has a bright future. If you are planning a group travel experience or want to share your travel plans with friends, this could be right up your alley.

Pros: 

• The platform is easy to use and intuitive
• Multiuser sharing makes it easy to plan group trips
• Flight alerts offer the chance to get better deals on travel
• Some reviewers mention information such as travel dates or hotels being changed without their knowledge
• You will need to be cautious of scams, as scammers have found ways to work with KAYAK

See Related: Most Romantic Places in the World

5. Best Artificial Intelligence Travel Tool For Trips With Multiple Stops — Roamr

Roamr is a newer artificial intelligence tool that lets you complete a travel itinerary in mere seconds with a few basic details, including your budget, travel dates, and where you want to go.

But the most intriguing feature of Roamr is that it makes it possible to plan a trip between several cities in the same area in a way that most travel companies can’t. One example: want to explore both Munich and Prague in one weekend? Roamr will point you toward local train schedules and other info to help you make multiple stops on a single trip.

This is especially helpful in places such as Europe, where you can quickly jump between cities and even countries within a day. If you have a lot of quick stops on a more extended trip, Roamr could be the travel assistant you need.

• Making an itinerary is super-fast and only requires basic details
• It helps you plan both international and local travel
• Made to work with mobile devices
• Still in its early days, so there may be bugs to smooth out
• Not a lot of reviews online

6. Best Artificial Intelligence Travel Tool For Business Travel — Amgine

Imagine was designed as HelloGbye, an AI-powered platform with business travel in mind. This tool is intended for people who frequently travel in their line of work and have to deal with the regular hassle of booking flights and hotel rooms. What is more, Amgine isn’t purely AI — it works in a unique human-AI interface that helps the booking process and other travel-related methods go more smoothly and successfully.

Business people face unique challenges when booking travel, especially if their job centers on traveling. Imagine is a travel assistant that takes the stress and struggles out of traveling for work, making the process smoother in a way that is beyond human intelligence or the capacities of most tourism companies. If you travel for work regularly — especially if you often cross borders or fly across the world — Amgine could be just what you need when it comes to AI in travel.

• Designed with businesspeople in mind
• It uses a human-AI interface to help the process be smooth and automated but also relevant and helpful
• Not widely available — customers must request a demo on the website to use

7. Best Artificial Intelligence Travel Tool For Those on a Budget — Expedia

We have all heard of Expedia as a website for booking car rentals, hotel rooms, and other travel needs. However, the popular platform also uses AI to improve its customer experience. Customers start by narrowing their search based on location, budget, travel dates, and other preferences.

Through the artificial intelligence-powered website, Expedia helps you find the cheapest flights and most comfortable hotels with dynamic pricing services. One of the site’s biggest appeals is the helpfulness of the AI chatbot, which can respond promptly to people experiencing travel crises who need to rebook or cancel flights, car rentals, or hotel rooms. If you want to be able to change your travel plans and customize your vacation with a dynamic robot concierge, Expedia could be a perfect choice.

• It helps you find the best accommodation bookings suited to your needs
• The helpful chatbot is widely recognized for its machine-learning algorithms and excellent customer experience
• Travelers can change travel choices as needed, even in an emergency
• Some customers report being able to find better deals by reaching out to hotel owners or travel agents directly
• Cancellation policies may be strict

See Related: Best Spring Break Destinations in the US

8. Best Artificial Intelligence Travel Tool For Those Who Need Offline Access — TripIt

TripIt helps you organize your trip in one place by helping you plan ahead and keeping you abreast of minute-by-minute travel changes. These include everything related to trips, from gate changes to flight delays and other information.

The tools allow users to track their trip even while not connected to the internet, making it a valuable platform for those traveling to places that might not have consistent internet access. The Pro offerings will allow you to track live flight updates, fare adjustments, and other changing information.

• Pro TripIt allows travelers to track live updates regarding their bookings and itinerary.
• An all-in-one platform keeps you organized.
• All you have to do is make a booking and select “forward to TripIt” to have it added automatically to your itinerary
• Offline access to itineraries
• The free version does not offer access to all features, such as live flight updates

9. Best AI Tool For Those Whose Plans Change — iPlan

Are you the kind of person who prefers not to have a set-in-stone travel itinerary and instead see where your trip takes you? Many customers are! Users can still use AI in travel with a tool like iPlan . This platform adjusts your itinerary automatically as you update it, customizing it as much as you want.

Through some savvy machine learning, iPlan will rewrite your plans in moments. To make it even easier to coordinate while still being spontaneous, you can share the itinerary with other travelers, making it simple to travel with a group of friends or colleagues.

Every person with access can edit the plans, too. This handy tool proves that planning things doesn’t have to take the fun and spontaneity out of travel.

• Shared edit access makes it easy for group travelers to collaborate
• Problem-solving AI technology adjusts your itinerary as you edit elements
• Quick adjustments help travelers adapt in seconds
• Completely free to users
• Limited information and customer reviews online

10. Best AI Travel Tool For Exploring a City — Roam Around

ChatGPT is undoubtedly one of the most well-known AI technologies of today. Roam Around works directly with the platform to assist you with basic travel planning needs.

Performing tasks requires only a small amount of basic information — your destination and the length of your time there. It then produces a tailored itinerary with suggestions for what you should do during your stay.

Roam Around is a pretty essential tool for AI in travel, but this could be helpful for those who don’t know how to formulate sophisticated questions for data processing. On the other hand, some people might find it lacking in terms of tools and filters.

• Offers basic information about tourist destinations to visit during your stay
• Works with ChatGPT, a widely-accessible AI tool
• Basic enough for almost anyone to use it
• It doesn’t allow you to filter or refine your queries
• It might not present enough information for many customers’ needs
• It does not track airlines, flight information, or hotel bookings

See Related: Best Beach Vacations in Europe

11. Best AI Travel Tool For Those Who Want a Unique Experience — Vacay

If you’re looking for something genuinely tailor-made for your travel needs and goals, Vacay is a perfect choice. This AI chatbot partners with ChatGPT to help you figure out the ideal vacation for your needs, including destinations, travel dates, things to do, and more.

This is an excellent option for those who want to take a trip but aren’t sure where to start. Vacay will even provide recommendations for local hotels, restaurants, and entertainment. This means that it has many uses, and consequently, you’ll have to know how to use AI chatbots to refine your search.

• Helps design customized vacation itinerary
• Available with suggestions for local hotspots
• Not well-suited for those who don’t know how to write AI prompts
• The itinerary must be copy-pasted to notepad, as details aren’t saved

12. Best AI Travel Tool For Non-English Speakers — Skyscanner

All these travel tools are great, but you might be out of luck if English isn’t your preferred language. If your travel planning happens in another language, you might have an easier time with an AI assistant like Skyscanner . This Edinburgh-based AI tool offers the chance to make an all-in-one travel plan in one of 30 languages.

To make it even more accessible, you can connect to the AI chatbot through social media, including Facebook messenger and WhatsApp . Start by searching with even the barest details — you don’t have to have a destination if you’re unsure where you want to go. To start, you must type “Anywhere,” and you’ll be directed toward the cheapest flights during your travel period.

• Available in 30 languages
• Accessible through social media platforms
• You can get as detailed or barebones as you like
• Not operated on a single platform (you’ll be directed to the website to finish your travel booking)

Related Resources

• Best Destinations in the World
• How to Find the Perfect Travel Destination
• How to Use a Vacation Generator to Find a Destination

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AI in Travel: 14 Examples to Know

The need for AI in travel has grown more urgent as travelers’ expectations have risen. Almost half of Americans rate their air travel experience as average or below average, so companies have turned to artificial intelligence to smooth out some of the turbulence.

AI in Travel

AI travel technologies are driving quicker customer service, personalized recommendations, flight forecasting and other advancements. Chatbots and AI travel planners can answer questions, share info about hotels and destinations and perform other tasks to create individualized travel experiences.

AI for travel comes in many forms. For example, it can respond to customer questions and queries with chatbots and digital assistants ; offer personalized travel recommendations based on someone’s previous search history; analyze customer reviews and social media posts; and track bags, flight forecasts and other variables. 

As a result, organizations can pinpoint inefficiencies, learn from customer data and adjust their workflows and products. The outcome of these efforts is a more tailored and seamless travel experience for customers.  

Below are travel companies embracing artificial intelligence and finding effective ways to introduce AI in the travel industry.

AI in Travel Examples

How it uses AI in travel: Smartly offers an AI-powered advertising platform that supports ad campaigns for brands in a variety of industries, including travel. Its solutions range from AI-generated backgrounds for digital ads to automated campaign management. Travel businesses that use Smartly’s technology have seen their conversion rates multiply and were able to reduce their manual workload for creative production.

How it uses AI in travel: IDeaS builds software and systems to streamline revenue management for travel and hospitality businesses. Its solutions are infused with AI capabilities, powering automations that cut down on manual tasks to enhance productivity and actionable insights to inform profitable decisions. Ideas’ technology supports thousands of hotels and resorts across more than 150 countries.

How it uses AI in travel: Concierge by Ava, part of Navan ’s all-in-one travel tech platform, addresses the challenge of personalization in travel bookings. With multi-tasking, generative AI capabilities, Ava learns travelers’ patterns and preferences to streamline the booking process. Integrated directly into the web application, Ava goes beyond traditional AI tools by also automating search fields in the Navan app. 

How it uses AI in travel: Sojern ’s tech solutions for its travel and hospital industry clients include an AI Smart Concierge to engage guests and improve their overall experience. It’s equipped with more than 1,000 responses to guest questions, giving the virtual concierge the ability to handle tasks such as having items sent up to a hotel room as requested or scheduling spa services.

Sabre Corporation

How it uses AI in travel: Sabre delivers AI and machine learning solutions to travel companies in the form of Sabre Travel AI . This product suite enables airlines and other travel parties to access real-time customer insights, send relevant offers to customers, reduce costs through automation and ultimately generate more revenue. Sabre Travel AI also works with Sabre’s products for market and retail intelligence, so companies can survey larger industry trends and make informed business decisions.

How it uses AI in travel: IHG is a global hospitality company that oversees 16 brands and is updating its offerings with an AI-controlled bedroom . Through its partnership with Josh.ai, IHG is implementing AI that understands voice commands via natural language processing . This way, customers can make a simple request to play music, stream a show and take other measures to make themselves comfortable during their stay.

How it uses AI in travel: Hyatt is a global hotel chain that is upgrading its services by combining AI and travel in the form of an AI-powered bed . The Bryte Restorative Sleep bed relies on sensors to track a patient’s heart rate and breathing, adjusting the temperature and firmness of the bed to help sleepers enjoy a deeper doze. Customers can even set pre-programmed movements, so the bed nudges them awake in the morning.

How it uses AI in travel: FLYR keeps airlines one step ahead of market trends with its revenue operating system. Known as Cirrus, the company’s platform compiles data from airlines and relies on AI algorithms to analyze the data and produce accurate forecasts on sales, booking activities and other travel factors. Travel companies can then anticipate loading levels of certain flights and determine prices that account for the rise and fall in demand.

Tripadvisor

How it uses AI in travel: TripAdvisor is known for guiding travelers with tips and insights ahead of their journey, but the company has made waves for its AI virtual voice tour to revamp tourism activity in Orlando and Abu Dhabi . Designed for virtual assistants like Amazon Alexa and Google Assistant, the project allows consumers to take a voice-directed tour of their chosen location, covering restaurants, hotels, cultural spots and other popular attractions — depending on what each consumer requests to learn more about.

How it uses AI in travel: Outdoorsy is an online marketplace that connects recreational vehicle owners with individuals and families looking to rent RVs for their next road trip. Customers can search the company’s site for the RV that fits their needs, then reach out to the owner for specifics. During these interactions, Outdoorsy’s AI-powered software reviews online customer behaviors to locate potentially fraudulent activities, creating more transparency and confidence in the platform.

How it uses AI in travel: KAYAK is a travel search engine that leverages AI and machine learning to explore travel sites for flights, hotels and other amenities that satisfy each traveler’s needs. The company also wields an AI-powered price prediction model that forecasts whether the costs of flights will likely rise or fall. Based on this analysis, KAYAK recommends when a customer can purchase a flight to get the most out of their investment.

SmarterTravel

How it uses AI in travel: SmarterTravel serves as an online hub compiling information on destinations, hotels, travel tips, gear and other travel trends. To help customers easily navigate its various insights, the company applies AI and machine learning to find relevant resources for each customer. Besides general travel info, customers can also receive discount offers to keep their dream destinations affordable.

How it uses AI in travel: Hopper helps travelers find deals on hotels, flights and rental cars via a mobile app, and companies can work with Hopper to access its fintech travel products. In particular, Hopper’s cloud platform employs AI and machine learning models that analyze years of travel data and price products accordingly. Companies that partner with Hopper can take advantage of this technology to provide their customers with reasonable travel prices.

Expedia Group

How it uses AI in travel: Expedia Group supports global travel with its suite of online products, and the company is making trip planning even easier with its AI travel agent . With a virtual assistant, customers can cancel flight bookings, double-check hotel reservations and complete other simple tasks. Expedia’s AI assistant can also review more in-depth details like looking into breakfast options and verifying venues’ wheelchair accessibility.

Great Companies Need Great People. That's Where We Come In.

What AI means for travel—now and in the future

“Revenge travel.” It’s what a lot of people are doing these days—hitting the runways in big numbers to make up for travel time lost during the pandemic. On this episode of The McKinsey Podcast , McKinsey partners Alex Cosmas and Vik Krishnan join global editorial director Lucia Rahilly to discuss a new report on travel in the age of AI : what the technology’s promise and pitfalls are and what it may mean for the travel industry overall.

This transcript has been edited for clarity and length.

The McKinsey Podcast is cohosted by Roberta Fusaro and Lucia Rahilly.

The promise of AI

Lucia Rahilly: Much of the research for the report drew from interviews with executives at 17 companies across five types of travel businesses. One of those executives is Luca Zambello, CEO of Jurny—an AI-fueled hospitality platform. He says AI will be the new normal.

Luca Zambello: We’re at the very beginning of the hockey stick. Economically, we are at the start of what is potentially the biggest technology disruption that humanity has ever seen.

Lucia Rahilly: So everyone is talking about the disruptive juggernaut that is AI, and particularly gen AI [generative AI]. At a super-high level, and acknowledging that we’re still in early days, what do we expect this to mean for the travel industry in particular?

Vik Krishnan: The travel industry is unquestionably going to be significantly disrupted by AI. Whether it’s gen AI or other forms of AI that have been around for some time remains to be seen. It’s quite clear that if you work through the customer journey and the process of trying to understand where you want to go, where you want to stay, what are the things you want to see, how you want to plan your day-by-day itinerary, gen AI significantly eases the process of travel discovery.

If you then step into what this means for travel suppliers, which includes airlines and hotels and cruises and car rentals and rideshare providers, the promise of AI is very much to help them deliver on the promises, both explicit and implicit, that they make to their customers.

Gen AI significantly eases the process of travel discovery.

What I mean by that is, very often, the expectations of travel are that your flight is on time, your bags get delivered to you safely, you then get to your hotel, your hotel room is available to check into when you get there, and you have a room that provides exactly what you asked for. That baseline expectation is one that many travel companies have historically struggled to meet.

What AI can do is help airlines ensure that planes are on time. It can help hotels ensure that what they deliver in terms of staffing and the product promise is consistent with what they advertise in their marketing and branding strategies.

Alex Cosmas: Not only is travel and hospitality the world’s largest sector, but it’s actually the most intimate sector. That means the answer for each of us to what a good experience looks like—whether I’m traveling for leisure or for business—is, by definition, fundamentally different. And the promise of AI has been to take the pattern of history, take the pattern of millions, and boil that down to the individual response that is relevant to me as a segment of one.

Nowhere is that promise needed more than in travel, where the experience should be a segment of one. That’s what makes it magical. To be clear, AI is already being applied in the travel sector in spades—specifically, in the operation of schedule assets and the optimized allocation of rooms and crews. That’s been true for decades, and it’s only getting better.

But the customer-facing applications of AI are only now really becoming next-generation. And for the most part, in travel, the best AI applications will largely be opaque to customers, because they’ll still be delivered through the mediums that customers prefer: often through humans, through the front line, through desk agents, through guest agents.

AI is already being applied in the travel sector in spades—specifically, in the operation of schedule assets and the optimized allocation of rooms and crews.

That’s ideally the promise. But the starting point is to say we can’t suddenly expect that customers will prefer to interact through more digital channels than they have in the past. Travel is a very human-centric business. And so the best AI, the best models, will be delivered through traditional channels.

How AI can change travel—for the better

Lucia Rahilly: What kind of value might come from using gen AI in the travel industry?

Alex Cosmas: Our latest estimates suggest that gen AI alone, across sectors, is bound to unlock $2 trillion to $4 trillion of incremental value.

Lucia Rahilly: Wow.

Alex Cosmas: Therefore, not surprisingly, capital is chasing the disruptive sector of AI.

Lucia Rahilly: What are some good examples of products that customers might expect to be using or that might be in the background enhancing customers’ experiences in the future?

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Vik Krishnan: Imagine the last time any of you tried to book a trip. You probably started on a search engine such as Google, or you started at an online travel agent such as Expedia, or you started at an actual supplier website if you had some certainty on what airline you wanted to fly or which hotel you wanted to stay at. You probably started with a little box where you put in your destination, you put in your approximate dates, and then you had the search engine present to you a series of results that may or may not have met your needs.

What we’re imagining in a future with gen AI or AI in general is that you start with something much more free-form and say, for example, “I’m looking to plan a trip with my family to New Orleans for a week in October. Can you help me find a hotel that has a pool for my seven-year-old and is within walking distance of the French Quarter?”

Wouldn’t that experience be much easier in terms of trying to figure out where you want to stay and what you want to do, as opposed to getting a list of a thousand hotels in an order that may or may not meet your specific preferences and what you actually want out of that trip? It is one of the most obvious examples wherein customers can see a real difference in what gen AI can do to help them with the travel discovery process.

Alex Cosmas: The other application of AI that I’m excited about is this: every customer gives tells. They drop digital breadcrumbs of things they like and don’t like when they bounce off of the page of a dot-com when they’re shopping; when they abandon a cart; when they return less frequently to search; when they arrive on a page only to check a single itinerary on a single day, on a single fare, rather than browsing for 20 minutes.

All of these are small tells that we as consumers provide travel brands. And so the ability to record, “I actually know what Alex is keen on in general and frankly less keen on and less likely to convert on,” and turn that into relevant offers is really important.

AI is only part of the answer

Lucia Rahilly: Where are we in terms of companies really embracing the use of this next-gen AI and other related technologies?

Alex Cosmas: We’re pretty far down the path of companies both embracing traditional AI and experimenting with gen AI. Very few of the airlines, hotels, cruise lines, and suppliers that I’ve interacted with are not already embracing deployment and actively experimenting with advanced tech. It’s only going to grow.

But there is risk. More is not always better. Faster is not always better. There’s a bit of, let’s say, a cautionary tale that we’ve learned from other sectors, which is that first off, AI is only part of the answer.

I like to say it doesn’t matter if you got the answer right if you got the delivery wrong.

The digital-delivery mechanism is how I go about delivering the answer: a mobile app, a push notification, an e-commerce experience, a kiosk, digital signage, or data just given to the front line. Those mechanisms are as equally important as or, I’d argue, even more important than the predictive and gen AI models behind them.

Vik Krishnan: To build on Alex’s point about getting the delivery wrong, many of you listening have probably been on an airplane in the last year. How many times have you experienced the outcome of landing, pulling toward the gate, stopping short on the tarmac somewhere, and it turns out the gate’s not available yet. Therefore, you have to wait for the other aircraft to taxi out, so your plane can then pull into the gate.

The reality is that putting together an operational execution plan involves data from so many different sources that aren’t necessarily pulled together in a large model. So it doesn’t necessarily enable or unlock this type of orchestration. And this is where AI can be enormously helpful.

There are companies out there that try to understand turning an aircraft, which is the process of essentially getting it from arrival to departure for the next flight. That involves actions both above the wing—for example, getting passengers off and onto the plane, getting the aircraft catered—and below the wing—for example, getting bags on and off the plane.

It involves refueling aircraft. It involves a number of other maintenance-related and ground-handling-related activities that many consumers don’t see. All of that is an extremely delicately orchestrated ballet that happens at an airport every single day, while involving multiple third parties and several different suppliers. It involves a fuel provider. It involves a ground handler. In some instances, it involves a different gate agent than the airline itself. That orchestration requires data and communication of very, very large volumes of information.

There are companies out there that are now saying, “We can actually identify when, during an aircraft turn, something didn’t happen according to schedule.” In other words, that catering truck didn’t pull in three minutes after arrival as it was expected to, which induced a delay. And that delay then allowed for a replanning of the entire turn process, so as to deliver an on-time departure. AI has an extremely large role to play in helping deliver on that promise in a way that suppliers have historically struggled to.

Don’t be AI stranger

Lucia Rahilly: In order to deliver on that process, understanding the data is critical. Here’s Ella Alkalay Schreiber, the GM of fintech at Hopper.

Ella Alkalay Schreiber: Machine learning is important, gen AI is important, predictive AI is important—but the actual challenge is to understand the data, ask the right questions, read prediction versus actual, and do this in a timely manner. The actual challenge is the human thinking, the common sense.

Lucia Rahilly: “Know your customer” is really a business axiom at this point. What does understanding your customers mean specifically for the travel industry?

Alex Cosmas: It means a few things. AI models learn the same way humans learn. It’s a test-and-learn process. I ask a question. I observe a behavior. That reinforces either my false or positive conception of who you are and what makes you tick. If you can’t measure cause and effect precisely, then avoid running an experiment entirely.

This is what our general advice is to our clients. I’d rather they experiment correctly on something small than swing for the fences and have no idea where the ball lands. That’s particularly true in microexperiments, where I have individual customers, where I provide individual treatments, but I have to be able to measure the response. If you can’t measure it, don’t bother. Focus your energy and resources on a different experiment.

This is what our general advice is to our clients. I’d rather they experiment correctly on something small than swing for the fences and have no idea where the ball lands.

If a brand, for example, doesn’t have the digital tech to be able to send a tailored offer to me as an individual, then you don’t really need to know my personal willingness to pay. In that case, stick to the microsegment or the macrosegment and take action that way. If you can’t send a personalized message without making it feel generic, then don’t.

Vik Krishnan: The experience of hyper-personalization has to feel authentic. So in other words, a flight attendant coming up to you and saying, “Hey, I know you normally like a Diet Coke with a slice of lime. Is that what you’d like this time?” is different from presuming what your preferred drink might be. That might be an example of how AI actually delivers on hyper-personalization, but with a bit of a human touch so it doesn’t appear creepy.

Lucia Rahilly: Both of you are deep in this industry. Any examples that come to mind of companies that are really doing AI right? And if so, how?

Vik Krishnan: Hotels that actually understand or acknowledge your past history of staying at that specific property—that’s quite a personal touch I really appreciate. But the reality is many hotels struggle to even understand basic facts such as the frequency, duration, and purpose of a recent stay. Many hotels don’t easily make that type of information available to their frontline staff. And so empowering those employees to use that information to deliver a hyper-personalized greeting or experience is a good example of companies using AI well.

Alex Cosmas: If done right, the frontline workforce should look and feel like superheroes powered by AI. There’s a luxury fashion retailer that arms its sales associates with iPads to link shoppers to the styles and the sizes they searched for online. That’s pretty cool. Now, augment that with the propensity models in the background that give the agent a steer to what a customer wants, and suddenly they appear clairvoyant. Think about that application in travel. There are far more interactions on average in a travel journey.

So as consumers, how do we preserve the magic of travel, which is more about heads-up time and being immersed in our surroundings, rather than about heads-down time and researching on a device? It means more agents who surprise and delight; say, “Welcome back”; say, “Happy birthday”; know you arrived earlier than planned; and swap the room preemptively so you could get in and get on your way. And that’s what we call knowing your customers like you know your friends.

I’ll share one example. When I check into a hotel, I really don’t like the kiosk and the app check-in. But I love it for checking out. For other customers, the complete inverse is true. My hotel can know that. It certainly knows how I check in and check out. It should act on that or understand the why, just as you understand your friends. This is the test-and-learn experiment that we talked about earlier and that most suppliers can begin right now.

AI and talent: What’s next?

Lucia Rahilly: Alex, that makes a very nice segue to Christiaan Hen, chief customer officer at Assaia, talking about frontline talent using AI as an assistant.

Christiaan Hen: Sometimes, people say automation might be a risk to people’s jobs, but that’s not the case here, because there are not going to be enough people to do these jobs in the first place. I like to see it as we’re equipping people with the right tools to do their jobs in a better way to accommodate for the additional workload that is coming.

Lucia Rahilly: This clip invokes the palpable fear that AI and automation will eliminate people’s jobs. We hear that time and again. How do you see these advanced technologies changing things for the front line in the travel industry?

Vik Krishnan: I see technology helping frontline employees do a better job more than I see it eliminating those jobs. We don’t necessarily see, for example, AI reducing flight attendant staffing any time soon, because those flight attendants are on the airplane to provide primarily for your safety, followed by the guest experience.

We see AI in many instances allowing those flight attendants to deliver a better customer experience, because they know that passenger in seat number 17C better as a result of the information provided to them. But it’s not replacing their jobs.

In certain pockets of the economy, technology and AI will end up replacing people. The reality in travel, though, is that the quality of the guest or passenger experience for so many people is tied to human interaction. Consequently, we don’t necessarily see a large-scale replacement of people here by technology and AI.

Alex Cosmas: Let’s look at the facts for a moment. Post-COVID-19, the travel sector employs 12 percent fewer staff than pre-COVID-19. And that’s not necessarily by choice. It is hard to find folks with the hospitality gene who genuinely want to deliver for guests, engage with them, and serve at the highest level day in and day out.

That’s part of the reason we see a smaller workforce in travel today than we have in the past. It takes twice as long, an average of five to six weeks, to fill roles as it did before the pandemic. Those with that hospitality gene would love nothing more than spending less time fixing broken itineraries, fixing issues that frankly could be automated. They’d rather spend their energy serving, which is what travel and hospitality is all about.

It should be a net-positive growth. The travel sector itself should grow as a result, creating jobs. We estimate the travel sector to grow at roughly 6 percent over the next decade, which is twice the rate of the overall economy.

Lucia Rahilly: Could AI and related technologies help with training folks who don’t come by that gene naturally but could be trained to fill those roles more efficiently?

Alex Cosmas: Absolutely. We’re already seeing applications of virtual reality, augmented reality, and AI coming together to offer more efficient ways to enhance and accelerate employee training, because you can throw live, immersive scenarios in front of employees at a higher clip than they would get organically on the job.

Oftentimes, the same is true not just of the front line but also of training corporate and call center employees. AI can learn from the patterns of thousands upon thousands of call-ins and transcripts—which no single human can ever be expected to go through—boil them down to the top ten core issues and suggest outcomes that seem to resolve 70 percent of situations. That’s the power of AI in training.

Lucia Rahilly: Alex, you mentioned virtual reality. Would travel drop if you could experience Bhutan from your sofa rather than actually having to take an arduous flight?

Alex Cosmas: Here’s my honest read on it. We’ve been able to visit Bhutan virtually for over a decade through YouTube and through National Geographic . And yet, travel is at an all-time high. And it’s because we all, as social animals, continue to enjoy experiencing new things, meeting new people, hearing new stories, and being inspired by a new site’s history and cuisine.

The numbers also suggest that we are in an unprecedented growth phase for travel. We are also in a phase where, over the past 15 years, customer satisfaction has steadily grown, despite how much we all like to beat up on our travel suppliers.

Consumers are admitting that the area they want to splurge on in the next year is travel and hospitality, such as experiences and restaurants. So they’re giving us that gift of their wallets and their trust. We have to deliver on that expectation as a sector. Gen AI, traditional AI, augmented reality, virtual reality, and digital technologies are going to help us deliver on the promise.

Alex Cosmas is a partner in McKinsey’s New York office. Vik Krishnan is a partner in the Bay Area office. Lucia Rahilly is the global editorial director and deputy publisher of McKinsey Global Publishing and is based in the New York office.

Comments and opinions expressed by interviewees are their own and do not represent or reflect the opinions, policies, or positions of McKinsey & Company or have its endorsement.

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How AI Could Transform Travel—and How to Take Advantage of It

W hen Celia Quillian began planning her first trip since the pandemic in mid-March, she had a few criteria as she searched for the right destination— temperate weather in spring, not crowded with tourists, and within the U.S.

With all that in mind, Quillian, who lives in Atlanta, G.A., decided to try something new and plugged her wish list into ChatGPT. “I asked it to give me ten recommendations, just to see what it could do,” Quillian said.

The AI chatbot recommended several locations that fit the bill– including Puerto Rico, Charleston, S.C. and Palm Springs, Calif. Quillian, 31 , had been to a few of the destinations before and knew they fit the description of what she had asked for. “I was like okay, this thing is definitely working.”

She chose Puerto Rico and then used the chatbot to create a seven-day itinerary for her trip for the following month, prompting it to create a table describing potential activities and breaking them down by distance and cost. “It took me an evening to plan the trip versus weeks of research,” says Quillian, who shared her planning experience in a video that she says received over 2 million views on Instagram. Quillian is a product marketing manager who created the social media account, @smartworkAI, aimed at teaching people creative ways to use AI programs.

ChatGPT allows people to tailor their vacations based on who they’re traveling with or what activities they’re interested in—sourcing everything from activities for kids, to a list of top-rated coffee shops, says Frederic Gonzalo, a marketing consultant who specializes in the use of new technologies in travel. “Before ChatGPT and other [generative AI] tools, you’d have 50 people do the same 50 searches for a weekend in New York, and everyone would get the same results,” says Gonzalo. “Now it’s really going into this hyper-personalization and getting content adapted to everyone’s reality.”

More from TIME

In recent months, artificial intelligence, and how it stands to change daily life, has been at the center of public conversation. The travel industry is no exception—a third of travelers say they would use ChatGPT to plan their vacation, according to a tracking study by Longwoods International . Major companies are also beginning to use AI technology to provide destination suggestions to customers and streamline the booking process.

Travel Companies Utilizing AI

Major travel companies are getting in on the action. In April, Expedia launched a travel planner in their app powered by ChatGPT that recommends places to go and stay based on the conversations people have in the chat, and saves hotels mentioned during the chat for easy booking. Expedia also launched its own plugin for ChatGPT so travelers can start a conversation on the ChatGPT site and then select the Expedia plugin, which directs travelers to the company’s website to book the discussed trip.

Other companies are interested in following suit. Priceline , AirBnB , and Bookings.com have all signaled their interest in using AI to improve customer service or help plan trips as well.

And while AI is already in use in the travel industry, as machine learning is often used to predict customer behavior or provide more personalized recommendations, Gonzolo says that conversational AI tools might soon make customer service operations more sophisticated. “Chatbots on websites are really dry, and if you don’t answer the three or four preempted questions that are there, you’re sort of on your own,” he says. “So I think we’ll see much more sophisticated customer service tools that will be integrated on websites.”

Could AI Replace Travel Agents?

For now, Gonzalo says the AI’s tool’s main strength lies in helping travelers plan their trip or find activities at their destination, but it is not yet sophisticated enough to help with things like booking a flight, which is where a travel agent may still come in for some. And for others, the value of human connection or the fun in the process of planning traveling is important, says Erika Richter, VP of Communications & Marketing at the American Society of Travel Advisors.

“If you want a top 10 list of things to do or places to stay, it can spit out those answers for you. But can it tell you which of those experiences are actually authentic?” Richter says.

Though some have been quick to turn to ChatGPT for travel recommendations, Richter notes that travel agents are still in high demand. “Almost 30% of our travel advisors are saying that over half of their clients are working with a travel advisor for the first time,” she says. “Travel is becoming more complicated. People are wanting that personal touch.”

Richter thinks that AI will help automate simple bookings, like a trip home or business travel. “To that end, I think that it might make it faster and easier for those one-off bookings,” Richter says.

For travelers simply looking to get recommendations, Gonzalo also cautions against over-reliance on AI, which might be programmed using old information. (ChatGPT, for example, still has limited knowledge of data after 2021.) Users run the risk of being directed to a restaurant that’s out of business or an attraction that’s closed.

Quillian says that the tool remains useful because a city’s offerings don’t change much. “Sometimes [a city] will have something going on in the moment, but most of the time, the destinations and the attractions stay the same.”

Quillian adds that specificity was key to getting the tool to provide unique ideas. “If you’re looking for ‘tourist destinations in Puerto Rico’, it’s probably going to give you a similar assortment of things that you would get searching on Google,” she says. “But if you say ‘I’m trying to find some off the beaten path or hidden gems within the city that most people most tourists don’t visit’, it’ll probably be able to give you that too.”

Quillian found herself relying on the program throughout the trip, whether it was to help identify wildlife or better understand the local dishes on a restaurant’s menu.

“I speak to it like a friend or like an assistant,” she says. “It’s my own pocket travel guide.”

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Inside Generative AI’s Promise for Travel Booking

Justin Dawes , Skift

February 14th, 2023 at 1:50 PM EST

Bumpy roads are inevitable, as is discerning the hype from genuine application, but travel companies should be considering their role in a world powered by generative AI and how to get there. If they haven't started, they are already behind.

Justin Dawes

Microsoft took over tech headlines last week when it said that its search engine, Bing, is being relaunched in partnership with generative artificial intelligence chatbot ChatGPT.

This comes shortly after Microsoft announced a multibillion dollar investment into OpenAI , the startup behind ChatGPT . 

If Bing is getting this new AI capability, and Google has similar plans, it begs the question of how online travel agencies and other brands are implementing generative AI in an effort to keep up. 

Some online travel agencies are making serious moves, if they haven’t implemented something already, as they envision a future powered by generative AI.

Beyond much hype and headlines in recent weeks, the immediate opportunity with generative AI in travel planning seems to be helping in the pre-planning phase, before travelers really know what they want or do not want. But experts envision that booking technology powered by generative AI could move away from the typical process of filling out forms in multiple web pages, toward a fully integrated process that begins conversationally without so many cumbersome steps. 

“That’s much more compelling than going to TripAdvisor, and it will be for sure,” said Marc Mekki , who worked for over a decade as a tour operator and now coaches organizations on how to make sense of tech innovation. Mekki is scheduled to speak about generative AI at the travel industry conference Arival next month in Berlin. 

Companies Making Moves

The companies that will be able to capitalize on the opportunities are those that can adapt quickly and embrace change, said Patrick Surry, chief data scientist of Hopper, in a statement to Skift. Hopper , a travel agency app that’s pioneering fintech options like price freezes, did not grant an interview request on the topic, but Surry said in the emailed statement that generative AI could permeate much of what the company does. 

“We think it has the potential to impact how we interact with our own customers,” Surry said. “There’s some interesting use cases that we hope to explore such as improving automation and responses for common customer service requests through chat (and eventually even speech and video), as well as concierge-like services to recommend travel destinations, create personalized itineraries and the like. 

“It will also have a big impact on how we work, particularly in product development as we learn to use these new tools to improve the speed and quality of delivering our products and increasing our own efficiency and productivity. We will be able to experiment with how this can assist software development, as well as other use cases like making job descriptions more attractive to specific audiences.

“And I suspect this is just the beginning — we’ll need to go back to first principles and rethink a lot of how and why we do things the way we do.”

Omio , an online travel agency for ground transport and flights, is starting to work on implementing generative AI, according to CEO Naren Shaam, though he said it is too early to share details. Berlin-based Omio operates in 37 countries.

“If I were to make a prediction, it will completely change the way we create products as a travel company,” Shaam said. “I do see this as a mega shift that will come to the industry, and we’re definitely looking into that seriously.”

Expedia Group did not grant an interview request on the topic and did not share specific moves it is making, but chief technology officer Rathi Murthy sent a statement about where she sees the biggest opportunities for generative AI, namely personalized trip planning and chatbots.

“AI needs large data sets to feed off, and we have over 70 petabytes of travel data on booking patterns and traveler behavior powering our platform,” Murthy said. “With this in place, it’s easy for me to imagine integrating generative AI into our platform to further personalize how travelers search for a trip, going beyond creating trip itineraries that have been heavily highlighted as a great example of what this next generation of AI can do.”  

Corporate travel agency Navan (formerly TripActions) last week said that it has integrated ChatGPT into a chatbot called Ava as a conversational way to help travel managers book trips, with a goal of expanding upon its capabilities. Navan said it is also using the technology to write, test, and fix code. 

Ilan Twig, Navan chief technology officer, posted a demo of the new chatbot on Twitter with the comment, “Ava (automated virtual assistant) is going to change the way we book and manage corp travel.”

The beta version of the chatbot is available to 20 percent of Navan’s customers, with a full rollout expected in the coming months. 

Limitations in Travel

As companies build generative AI features into their websites, they say the tech will be able to better utilize vast amounts of data they have already collected over years in business. That’s the stance that Omio is taking, and that’s also the basis for the Tripnotes travel mapping app being built, utilizing resources from the founder’s previous startup. The end goal for Tripnotes is that travelers will be able to complete bookings through the app.

But Mekki questions how many travel companies can add enough value to really compete in that environment because most travel data is not truly proprietary. A drug company, in contrast, that holds trade secrets could potentially derive more value from generative AI by using it to discover the molecules that perform best as pharmaceuticals. 

“The problem is, in my view, that we’re in an industry that unless you do something highly particular, like significantly niche, that it’s not disruptive enough to set you apart from anyone else,” Mekki said “In travel, it’s going to be fairly easy to build or acquire what is tantamount to the same source data. What kind of information is so proprietary that you would hold it in a large enough data silo for it to be unique? It’s not going to be destination information, because everyone has it or can get it.”

Another concern: if future travelers plan and book trips through a sort of chatbot feature, rather than the traditional list that’s populated in a search engine, Mekki believes that smaller companies like tour operators and independent hotels should be worried about how they will be found. 

“I think that’s the number one question for everyone to really stay up at night about,” Mekki said. 

“You’re not going to search engine optimize your way out of that one, so what are you going to do? You become more dependent on OTAs. OTAs are going to be the great winners here because they just don’t lose, and I’m afraid that is bound to continue.”

Murthy of Expedia highlighted that the travel industry generally runs on old technology, which was exemplified during the recent meltdowns with Southwest and the Federal Aviation Administration.

“Before companies invest in generative AI, they need to make sure the technological fundamentals of their platform are sound,” Murthy said.

She added that it can take a lot of time and resources to build AI to the level where it needs to be, and it’s unclear at this point how scalable it is.

UPDATE: This story was updated to include statements from Expedia.

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Tags: bookings , chatgpt , generative ai , hopper , omio , online travel agencies , OpenAi , startups , travel tech , travel technology

Photo credit: Online travel agency experts believe generative AI could change the way they do business. DimaBerlin / Adobe

Are You Ready to Hand Over Your Travel Planning to the ChatGPT and AI Bots?

How chatgpt and ai can (and can’t) help with gathering flight, hotel, restaurant, and destination information..

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Looking for a great hotel in Hong Kong? Maybe ChatGPT can recommend a place.

Photo by Dan Freeman/Unsplash

After the runaway success of ChatGPT , which reached 100 million monthly active users in January just two months after its launch (making it the fastest-growing consumer application in history), numerous companies are now getting in on the AI frenzy. Microsoft and Google quickly followed suit, launching their own versions of AI chatbots, Bing and Bard , respectively. And this month, online travel behemoth Expedia began testing a new in-app travel planning experience powered by ChatGPT. There’s also GuideGeek , a new ChatGPT-powered travel assistant from the Matador Network that offers travel tips and live flight and vacation rental data and is accessible via WhatsApp (and soon, Instagram). And there’s bound to be more.

The popularity of these generative artificial intelligence (AI) tools stems from the fact that they have the ability to provide human-like responses to a wide range of queries. Among the questions consumers can ask the chatbots are travel-related ones, such as, “What are some of the best places to travel to without a passport?”, “What is a three-day itinerary in London that’s good for kids?”, or “How can I get from Tokyo Narita Airport to Shinjuku?”

Given the possibilities to assist with travel planning efforts, travel companies see massive potential to augment and enhance consumer interactions and travel experiences through AI.

While it’s still relatively nascent, generative AI has “huge implications for travel planning,” says Seth Borko, senior research analyst at Skift and author of an April 2023 report titled “ Generative AI’s Impact on Travel .” From searching and planning to the experience itself, Borko says artificial intelligence represents a multi-billion-dollar opportunity for travel companies.

In its current form, ChatGPT isn’t exactly the end-all-be-all travel planner, but it is a tool that can provide assistance in the research phase. Let’s look at what it actually can (and can’t) help with—and how AI is poised to alter the travel landscape as we know it.

What is ChatGPT?

ChatGPT (owned by the San Francisco-based company OpenAI ) launched in November 2022 and is a large language model (LLM), a subset of the generative pre-trained transformer (GPT) group of language models, that is designed to process and generate human language. While AI has been around for decades, there’s something unique about these LLMs, especially with the more refined ChatGPT.

Unlike other forms of AI that were implemented in the past, ChatGPT has a more consumer-friendly and easy to operate user interface with the ability to “reply conversationally and interact as you would with another person,” says Hannah Mieczkowski, an AI expert who holds a Ph.D. degree in human and AI interaction from Stanford University. LLMs like ChatGPT operate on naturalistic text interactions, so there isn’t a need for a computer science degree or knowledge of programming languages.

The end result is an easy-to-use online tool that anyone can use for free. (While a $20 per month paid version of ChatGPT exists for faster results, it isn’t required.) “The uptake of ChatGPT, especially from folks that aren’t AI researchers or experts is fascinating. There are so many applications across industries, including travel,” Mieczkowski tells AFAR.

It’s important to be aware of the limitations when using ChatGPT and AI.

Photo by Shutterstock

How can you use ChatGPT and AI for travel?

Currently, one of the biggest implications ChatGPT has for travel is with regard to trip planning. Any user can create a ChatGPT account (at chat.openai.com ) and begin conversing with the platform about places to go, where to stay, how to get around, and what to see and do. In other words, you can use ChatGPT as a form of travel inspiration and for trip planning insights.

The more specific you are with the prompts, the better the results become. For instance, when I recently asked ChatGPT where to go for a peaceful, phone-free retreat, it offered relatively generic suggestions, including Bali, Indonesia ; Tulum, Mexico; and Ubud (also in Bali). However, when I followed up by asking for a destination that had significantly fewer visitors per year, it suggested Dharamsala, India, a spiritual town located in the foothills of the Himalayas and home to the Dalai Lama.

When I requested ChatGPT to tell me about some of the best new luxury hotels in Hong Kong , a destination that I’m intimately familiar with, it provided an accurate, true-to-life response. The list included Rosewood Hong Kong , the St. Regis Hong Kong , and the Hari Hong Kong , all top-tier, new properties. (However, “new” is relative since ChatGPT hasn’t ingested any data after 2021.) In terms of restaurants, I asked ChatGPT for some of the best Chinese eateries in New York City. Here, it offered six establishments from a popular fast-casual spot, Xi’ian Famous Foods, to the more obscure, Flushing, Queens–located Da Xi Sichuan.

Travel companies, naturally, are bullish on AI, as it supplements (and in some cases, replaces) human interaction.

“Travelers can start to plan a trip through a conversation with ChatGPT . . . to get ideas and inspiration on where to go,” Rathi Murthy, CTO and president of Expedia product and technology, tells AFAR.

Expedia is looking to bridge a gap between ideation and booking. “A consumer can have a conversation with ChatGPT to dream up their next trip, and then when they’re ready to start shopping for flights, hotels, etcetera, they’re already in the Expedia app,” says Murthy.

Jason Birnbaum, CIO and SVP at United Airlines, tells AFAR that the airline is “testing many applications of generative AI, from software development to customer service and travel inspiration.”

What are the limitations of ChatGPT and AI for planning and booking travel?

OpenAI says that ChatGPT-4, the latest version of the chatbot, can iterate creatively with users to solve complex problems. However, there are distinct limitations, like the fact that the data that it is working from only goes through 2021.

There are also many ways ChatGPT can steer users in the wrong direction. “These LLMs have a tendency to do what researchers call ‘hallucinate,’ meaning that they can create information that’s presented as factual even though it’s incorrect,” Mieczkowsk says. “Because of this, ChatGPT is unlikely to ever be the only source of truth when it comes to travel planning.”

A disclaimer plastered on ChatGPT’s homepage reads, “While we have safeguards in place, the system may occasionally generate incorrect or misleading information and produce offensive or biased content. It is not intended to give advice.”

Skift’s Borko advises that ChatGPT should be viewed as just one of several trip planning tools. “Searches should really be used in combination with other tools like social media, recommendations from parents and family, and travel agents,” he says.

How will ChatGPT and AI continue to change and transform travel?

The continued evolution of ChatGPT and AI stands to radically change the travel landscape. For instance, while it isn’t possible to book travel directly through ChatGPT currently, Borko says that kind of functionality is coming. “In the future, there’s a world where you go to ChatGPT and say, ‘Hey, what are the best flights for whatever need that I have? And can you help me book a flight for under $500?’ This type of smart search is going to take a while, but as far as the travel industry is concerned, it has the largest impact.”

Besides more advanced travel planning and booking capabilities, there are some fundamental questions about the technology and the effects it might have on travel patterns that remain unanswered.

ChatGPT’s inputs aren’t clearly defined, which means the information it offers has the potential to be manipulated. If the proper guardrails aren’t put in place, answers can be heavily influenced by actors who feel like they can game the system, similar to the earlier days of search engine marketing. “Because of this, AI, in general, is best used as a sort of augmentation of humans,” says Mieczkowski, adding, “I don’t believe there’s ever going to be a time in which these AI models are fully self-sufficient.”

As a nonhuman entity, ChatGPT doesn’t necessarily take sustainability or larger ethical travel issues into consideration. So, for example, says Borko, “It could make overtourism worse by concentrating tourists rather than dispersing them.”

Press Releases

Booking.com launches new ai trip planner to enhance travel planning experience.

AMSTERDAM, 27 June 2023 – Booking.com, one of the world’s leading digital travel platforms, has announced its new AI Trip Planner, which will launch in beta to a selection of US travelers in the company’s app on June 28. Built upon the foundation of Booking.com’s existing machine learning models that recommend destination and accommodation options to millions of travelers on the platform every day, the AI Trip Planner is also partially powered by large language model (LLM) technology from OpenAI’s ChatGPT API to create a new conversational experience for people to start their trip planning process.

A new way to search and explore on Booking.com Travelers can ask the AI Trip Planner general travel-related questions, as well as more specific queries to support any stage of their trip planning process, including scoping out potential destinations and accommodation options, providing travel inspiration based on the individual traveler’s needs and requirements, as well as creating itineraries for a particular city, country or region.

More tailored and relevant travel recommendations Travelers can easily chat with the pilot AI Trip Planner to describe what they’re looking for in broad or specific terms, ask questions and refine their search in real time, with new options surfaced in just a matter of seconds. From looking for inspiration on romantic beach destination options in the Caribbean to zeroing in on a specific list of vacation homes for a family of four, with air conditioning and a pool, the AI Trip Planner makes recommendations in a quick, conversational way.

Integrated travel planning experience The AI Trip Planner takes the trip planning process one step further by providing travelers with a visual list of destinations and properties, including Booking.com’s pricing information, with deep-links to view more details. Travelers can go back and forth between their chat with the AI Trip Planner and the Booking.com app interface as they consider options for their trip. With just a tap on any accommodation they are interested in, they can complete the reservation, as the AI Trip Planner is directly integrated into the accommodation booking experience in the Booking.com app.

“Our primary aim at Booking.com has always been to leverage technology to make travel easier,” said Glenn Fogel, CEO of Booking.com. “The recent developments with generative AI are accelerating the work we’ve been doing for years with machine learning to enhance and improve every aspect of the customer experience on our platform, whether it’s optimizing the right order to display a hotel’s photos to surfacing the most relevant reviews. Our new AI Trip Planner is simply the next step in our ongoing journey to explore how we can bring even more value, and hopefully enjoyment, to the entire trip planning process.”

“Our new AI Trip Planner provides us with some really exciting possibilities to help our customers plan and search for travel options in a very natural, human way,” said Rob Francis, CTO of Booking.com. “Oftentimes, people are asked to adapt to the confines of technology to do what they want, but with generative AI, we’re able to start having scalable, one-to-one conversations with our customers on their terms, much like how you would begin to talk about planning a trip with your partner or friends. It’s just the beginning, but we have lots of runway here to explore in order to innovate and connect the travel experience further on Booking.com, all in a safe, ethical and inclusive way.”

Beginning on June 28, the beta AI Trip Planner will become available to a growing percentage of Booking.com Genius members in the United States over the coming weeks. This means that US travelers must be signed in to their Booking.com account in the app and have their language settings set to English to access the new travel planning tool.

CONTACT DETAILS For further information, contact the Booking.com Press Office: [email protected] / 603-833-7233

About Booking.com: Part of Booking Holdings Inc. (NASDAQ: BKNG), Booking.com’s mission is to make it easier for everyone to experience the world. By investing in the technology that helps take the friction out of travel, Booking.com’s marketplace seamlessly connects millions of travelers with memorable experiences every day. For more information, follow @bookingcom on social media or visit globalnews.booking.com.

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6 Examples of How AI is Used in the Travel Industry

What is AI? 

How is ai changing the travel industry, ai trends in travel industry for 2021 and beyond.

AI has made advances in many industries since it was invented. The ever-changing travel industry is also taking advantage of AI to revolutionize the way it operates. As a result, nowadays, travel companies highly leverage AI-powered tools and solutions for various processes from travel planning to landing in the destination.

Here in this article, you will learn how AI has transformed the lucrative travel industry, using example applications. We will also discuss the advances in AI that travel companies should be aware of in order to stay competitive in the industry.

Artificial Intelligence or AI is a branch of computer science where machines and computers simulate human intelligence [1]. In AI, machines are programmed to think like humans and perform tasks that only humans can do. Furthermore, It leverages the problem-solving and decision-making capabilities of human beings [2].

AI is not just a single technology but a rapidly evolving collection of technologies like deep learning, machine learning, and expert systems. For example, AI systems such as self-driving cars and space-exploring robots learn from the experience. Today there is ongoing research on the applicability of more advanced AI technologies like Generative Adversarial Networks and Edge AI in various industries. 

The role of AI in tourism has become increasingly significant, transforming everything from travel planning to the customer experience at the destination. By simulating human intelligence, AI provides innovative solutions that enhance operational efficiency and enrich the traveler’s experience, highlighting the importance of adopting these technologies in the tourism industry.

Currently, AI has been incorporated into many areas of the travel and tourism industry, making lives easier for travelers around the globe. For instance, there are some widely used forms of AI in airports these days, such as facial recognition systems and airport security scanning devices.

Next, we will discover how AI applications are used in the travel industry using real-life examples.

Incorporating AI in tourism has not only revolutionized how tour operators interact with their clients but also how they personalize offerings and services. Virtual assistants and chatbots are prime examples of how AI facilitates more efficient and personalized booking processes, offering travelers options that best suit their needs and preferences .

AI Assistants For Travel Booking

Thanks to AI, travelers no longer need to visit travel agencies to book flights or search for accommodation. AI assistants and Intelligent chatbots have now taken the place of travel agents allowing travelers to book flights and accommodations and hire vehicles online. These chatbots are deployed in social media sites like Facebook messenger, skype, WhatsApp, and Viber to offer users a more personalized booking experience.

The travel reservation giants like Booking.com , Skyscanner , and Expedia are utilizing such chatbots in their operations. Usually, you will be prompted to start the conversation with a chatbot by entering the details of your intended journey. Then the bot will search through the booking sites and find you the best deal. For example, let’s see how Skyscanner uses its chatbot [3]

Skyscanner Chatbot

When the Skyscanner chatbot is activated on Facebook or Whatsapp, users can enter their destination to start the conversation with the bot. If you are unsure where to go, just type ‘anywhere,’ and then the bot will provide you with suggestions, including the price for each destination using real-time search trends.

When you tell the chatbot the travel date, it will show you the cheapest flights to your destination. Then the bot will redirect you to the official Skyscanner website to complete the booking upon selecting to book a flight. Moreover, the Skyscanner chatbot allows you to receive price alerts for a flight. Skyscanner reported that it had surpassed one million traveler interactions with the application in February 2018 [4]. Refer to the following videos on how this robot works.

• Skyscanner on facebook  
• Skyscanner on Skype

Robots For Face-to-Face Customer Services 

Robots are gradually infiltrating customer services in the travel industry, avoiding the need for human agents. Gone are the days when you had to wait in a queue to get information or try to find your gate in a busy terminal. The reason is that some popular airports and hotels have now employed robots to assist you in such situations. One example is the robot in London Heathrow airport that guides passengers in terminals [9]

According to a report published by Vero Solutions, it is expected that robots will replace humans in the check-in process by 2030 [5]. The Henn-na Hotel in Nagasaki is the worlds’ first hotel fully staffed by multi-lingual robots primarily used for check-in and checkout processing. Another innovative AI solution is ‘Connie,’ the robot deployed in the hotel Hilton McLean in Virginia.

The use of robots in the tourism sector illustrates the advancement of AI in tourism, providing innovative customer services. These robots not only streamline the check-in and check-out process at hotels and airports but also act as concierges, enhancing guest interaction with immediate responses and personalized assistance.

Connie, The Robot Concierge at Hilton

Connie uses domain knowledge of the IBM Watson AI program and Wayblazer to answer human queries related to hotel features and local attractions while providing recommendations. It uses Natural Language Processing to understand the sentences when someone talks to them.

Furthermore, Connie can move its arms and legs to show directions to guests and express different human emotions by lighting up with different colors. It continuously learns from human interactions and fine-tunes its capabilities. It is indeed an enjoyable experience for guests and particularly useful in this Covid-19 era to ensure customer safety. 

AI-Driven Applications For Flight Forecasting

The application of AI in tourism extends to flight price prediction, where advanced algorithms analyze historical price patterns to offer travelers the best time to book. This innovation not only optimizes the booking experience for the user but also allows airlines and hotels to adjust their pricing strategies in real-time.

Imagine an innovative technology that helps you find the best flight price at the right time and gives you a heads-up on future flight prices. Some companies have made that useful feature a reality by introducing AI-driven smart price prediction applications into the industry. Hopper is an example of such an application used by travelers to get to that facility.

Hopper is based on machine learning algorithms. It uses a flight database to predict optimal hotel prices and flights while offering users personalized recommendations about the most suitable time to book a flight. When a traveler is tracking a flight, it provides recommendations on whether he/she should buy it now or wait for a better price.

Hoppers’ extensive database consists of trillions of historic flight prices, and live price feeds to work out recommendations. It is reported that this app has sold more than $600 million worth of flight tickets since its invention [6]. Hotels and airlines use these forecasting applications to modify rates according to consumer demand.

Data Analytics To Identify Valuable Insights 

A huge amount of data is being generated every second throughout the travel industry. These data can be hidden gems for travel companies if they can interpret them effectively and identify what has worked well for customers. Travel companies leverage AI to sort through these vast data sets quickly and accurately, which would otherwise become a daunting task for humans alone. 

For Instance, consider the use of AI in the Dorchester Collection hotel to conclude its collection of customer data. [7]

Data Analysis in Dorchester Collection Hotel

The Dorchester Collection hotel has processed and analyzed customer feedback surveys, customer reviews, and online polls using its AI platform Metis to determine its overall performance. They have discovered the lack of loyalty to their hotels through such analysis. Businesses get the opportunity to devise better solutions that fulfill customer needs by identifying such trends of customers.

Sentiment Analysis Through Social Media

Social media is listening to you all the time. Airlines and hotels are leveraging this technology coupled with AI to identify the sentiment of travelers through social media and how it relates to the traveler’s journey. For instance, if a customer posts about a particular flight delay on social media expressing his or her frustration, a listening tool will analyze it and interact with the customer in real time. Mindtree’s PaxPulse uses this sentiment analysis to deliver a better customer experience to its travel partners.

Mindtree’s PaxPulse

Mindtree’s PaxPulse is a social Intelligence and Recommendation Platform designed for the airline industry. It uses Mindtree’s pre-built classifiers, algorithms, and machine learning frameworks. When a particular passenger posts on social media about his travel partner, its smart algorithms process this sentiment and provide a certain recommendation to resolve passenger concerns. 

Room Mapping + Dynamic Price Tracking

Here at HotelMize, we are using AI for our Room Mapping to track dynamic prices for the same room across multiple suppliers. When adding AI also to predict dynamic prices for a specific room, we get a precise idea of when and for how long the price will remain the cheapest it can.

The International Air Transport Association (IATA) estimates that air passengers will increase from 4 billion to almost 8 billion by 2036 [8]. However, the unexpected Covid 19 pandemic has utterly impacted the travel industry. Now let’s see what AI trends would impact the future of the travel industry.

Smart Baggage Handling 

Airports are handling millions of bags each year. The airport IT specialist SITA is harnessing the potential of AI for airport baggage handling systems. Airports can be fully automated with robotics and AI in the future, and lost luggage will be handled smartly. There are already implemented AI solutions in some airports with pilot projects. For instance, the Eindhoven Airport has successfully used AI-powered luggage handling systems without baggage labels. 

Robots and Voice Assistants 

As the Covid-19 pandemic has hit the travel industry hard, experts are looking for more sophisticated contactless mechanisms for check-in and checkout processes and assisting passengers with general inquiries. Therefore self-service can become the norm in the post-pandemic era. Voice assistants are already being used heavily in guest rooms, ships, and airport security. With the prevailing situation, the industry can expect the rise of both robots and voice assistants. 

Personalized Travel Planning

Travel planning is expected to change in the coming years with the tendency to increase mobile applications that provide personalized end-to-end travel planning. These applications may include new capabilities like tracking passenger health by integrating with wearable technologies and recommending safe travel zones. 

In Conclusion, the travel and tourism industry has seen a surge of AI applications on every spectrum. In this article, we have discussed some popular applications of AI and how they operate. As discussed, be it by air or sea, there are potential ways passengers and travel companies can utilize AI to make the journey an efficient and smooth one while maintaining customer satisfaction at a higher level.

Bibliography

[1] https://mize.tech/blog/this-is-the-difference-between-artificial-intelligence-and-machine-learning/

[2] https://www.ibm.com/cloud/learn/what-is-artificial-intelligence

[3] https://venturebeat.com/2016/05/26/skyscanner-launches-facebook-messenger-bot-to-automate-flight-search-conversationally/

[4] https://econsultancy.com/skyscanner-chatbots-pass-one-million-unique-traveller-interactions/

[5] https://www.cnbc.com/2020/01/10/meet-the-robots-that-may-be-coming-to-an-airport-near-you.html

[6] https://digital.hbs.edu/platform-digit/submission/hopper-using-ai-to-plan-your-next-vacation/

[7] https://www.coriniumintelligence.com/insights/how-our-hotel-chain-uses-data-to-find-problems-and-humans-to-fix-them

[8] https://innovationorigins.com/en/ai-system-for-baggage-handling-at-eindhoven-airport-proves-successful/

[9] https://www.itpro.co.uk/technology/artificial-intelligence-ai/354424/meet-bill-the-ai-powered-bot-ba-plans-to-use-at

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Or is a software engineer with extensive experience in high-tech companies. As a senior software developer, he is responsible for the development of management software products produced by Mize. Prior to joining Mize, Or worked as Senior Full Stack Developer at Zap Group and Matrix. He has a BSc in Computer Sciences from the Academic College of Tel-Aviv Jaffa.

Mize is the leading hotel booking optimization solution in the world. With over 170 partners using our fintech products, Mize creates new extra profit for the hotel booking industry using its fully automated proprietary technology and has generated hundreds of millions of dollars in revenue across its suite of products for its partners. Mize was founded in 2016 with its headquarters in Tel Aviv and offices worldwide.

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AI can help you plan your next trip—if you know how to ask.

Experts weigh in on the best ways to use tools like ChatGPT for travel—and how to avoid being duped by AI “hallucinations.”

With the introduction of accessible new AI systems like ChatGPT, travel will never be the same.

AI has simplified planning, made it easier to discover new experiences, and streamlined the booking process. Instead of slogging through hours of research, users get similar results with a quick conversation with AI.  

AI is great for some travel functions, like generating ideas, spotlighting small businesses, and translating languages—but there are tricks to using it well, especially when it comes to traveling.

Here’s what you need to know about how to best use AI for travel.  

What are the best uses for AI for travel?  

The best uses of AI for travel currently fall largely into the planning and purchasing phase. “All the excitement around booking a trip can quickly become overwhelming when travelers are faced with lots of options that each require research,” says Rathi Murthy, the CTO of Expedia Group. “This is what AI can solve in travel. ”  

Many AI platforms use ChatGPT, which you can use for free, in-browser, or through an iOS app (an app for Android is also coming soon). Up to its knowledge cut-off date of September 2021, ChatGPT generates suggestions based on details in your request. For $20 a month, users can upgrade to GPT-4, which offers additional web plug-ins and searches for current information, like live pricing and weather.

( How to protect your data while traveling .)

One of the best uses of AI for travel is to coordinate multiple flights and suggest destinations based on certain parameters, including timing and pricing. For example, GPT-4 can find multiple flights for under $1,500 for five people traveling from five different cities in the U.S. and traveling to Amsterdam in August. GPT can save a lot of research by coordinating budgets and itineraries and searching for the best deals on multiple platforms.

You’ll still need to go to booking sites to both book and verify the pricing, which is one reason experts recommend that travelers use AI as a rough outline or starting point—and not rely on it alone.

( Greener air travel depends on these emerging technologies .)

You can narrow your search once you choose where you want to travel. AI is skilled at responding to specific interests, whether you’re looking for the best speakeasies in an area or designing a five-day itinerary of off-the-beaten-path museums, events, or tours. It can even suggest dining reservations or find out the price of ticketed events.

AI is also useful in finding responses to prompts like “less crowded” or “underrated.” This is because, unlike Yelp, TripAdvisor, or Google, the system pools knowledge from all corners of the web and interprets results to fit your query best—then delivers the information in a conversational way.

How do you create a useful travel prompt for AI?

To create a good prompt, it's crucial to ask questions in your native language, according to Ross Borden from Matador Network, the company behind the travel AI chat called GuideGeek . AI models can speak and understand many languages, and your grammar matters: The more accurate your punctuation, spelling, and grammar, the better the AI will be able to understand you.  

You will also need to be as specific as possible about what you want. Include information about your party (any kids, elderly travelers, or pets?), dietary restrictions, interests, and priorities. The more information you can give, the better your output will be.  

You can also get better results by giving AI feedback: telling it when it’s wrong or misunderstands your request is important. AI uses large language models (LLMs) to learn, and that back-and-forth exchange can go a long way to getting you accurate and relevant information.

Finally, you’ll need to double-check AI’s answers against other sources.

Where does AI fall short?

AI “can collect general information with 70 to 80% accuracy—that's still only a C grade,” says Erica Jackowitz, a luxury travel advisor with Roman & Erica.

The current iteration of AI is only as good as the data it’s pulling in. As mentioned above, the free ChatGPT platform has a knowledge cutoff is September 2021. That means that it won't be able to tell you if a hotel, restaurant, bar, or museum has closed, gone out of business, changed its name, or shifted focus. You’ll also still need to go directly to booking sites to verify prices and book your travel. The base platform of Chat GPT also can’t search the web at this point or give you live information.

Matthias Keller, chief scientist & senior vice president of technology at Kayak noted that issues also arise if a city has changed names or is known under another name. For example, at Kayak, Bangalore is called Bengaluru, the city’s official name since 2014.  

AI can also “hallucinate” or make up false facts when asked about very small cities or towns in remote locations, according to Borden.  

“If you say, what's a great coffee shop in Shoshone, Idaho, you probably want to check the output because it tends to have, in my experience, more hallucinations in small towns when the AI doesn't have an answer,” he says. “It will just make one up, which is obviously not good for anyone.”

What are the best AI sources for travel?

Most of the travel platforms currently available are built off of OpenAI’s ChatGPT platform. Tripnotes.ai , roamaround.ai , and curiosio.com , for example, have a user-friendly web interface laid over ChatGPT that makes browsing for travel plans more interactive through the use of maps, pre-planned road trip routes, and other features. You can also use ChatGPT Plus to get access to plug-ins like Kayak, Expedia, Trip, OpenTable, and others to plan your travel.

Others, like GuideGeek , use messaging platforms like WhatsApp on your smartphone to offer specific suggestions for places to go and things to do based on your input. GuideGeek is a great platform to use once you are at your destination and want more information about things to do and see—but it still has some limitations. You need to be connected to a network to use it, and there may be times ChatGPT is overwhelmed with traffic, delaying your answer.

Every day, AI is rapidly evolving as more start-ups and companies figure out the best ways to leverage this powerful generative engine to deliver information using natural language. As the system gets more access to the web, learns what users want, and becomes more “intelligent,” it will continue to shift travel in new, unexpected, and unique ways.

Because the technology is still so new and changing so fast, it’s difficult to say how it will affect travel long term, but according to Borden, “AI is the technology that's going to bring travel into this amazing renaissance with regard to how we plan, research and ultimately book travel. And then it will revolutionize what we do even as we travel.”  

Related Topics

• ARTIFICIAL INTELLIGENCE
• DISCOUNT TRAVEL
• LUXURY TRAVEL
• EDUCATIONAL TRAVEL

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AI Travel Apps You Can Use Right Now (That Are not ChatGPT) [2023]

What are the best AI Travel Apps? Artificial Intelligence is transforming every industry, with travel and tourism making no difference. Recently, I wrote about how to plan a trip with ChatGPT and save money , and also how to use Google Bard to book flights . Those articles became so popular that I received many questions regarding AI-powered travel apps, so I created this post.

You can see the search trends for “AI Travel” and “AI Travel apps”, and the large volumes show how people are increasingly more interested in leveraging the latest technology in their everyday use cases, such as planning a trip itinerary, searching for flights, accommodation, transportation, and experiences.

Here’s a list of the top AI travel apps that you can use right now.

If you are looking for apps that use AI to find cheap flights, check out this follow-up post on AI apps for flight booking .

What are the best AI travel apps in 2023?

I’ve been in love with Kayak since 2013 and it’s an app I love for planning, tracking my flights, and even finding the right place to book my tickets . Kayak is a travel tool and search engine that has been around for several years (competing with Google Flights and others).

The focus of Kayak is to quickly research and show you the best travel options and alternatives to the destinations you would like to go to. Kayak will help you find the best prices and travel times for flights, hotels, apartments, cruises, trains, rental cars, and even vacation packages.

• How To Use Kayak Best Time To Travel Tool
• I Tried ChatGPT Plugins For Flight Booking. Here’s Why They Suck

How is Kayak using AI?

Kayak is using AI in different ways. With NLP, the company can process hundreds of thousands of user-generated hotel and flight reviews, condense them into a few snippets that capture their general essence, and sort each item into the buckets users are searching for. NLP also powers Kayak’s march into AI integration with chatbots and assistants such as Amazon Alexa, Google Assistant, Slack, Facebook Messenger, and more.

Kayak also uses algorithms to tag photos of hotels, determining whether they’re showing a beach, bedroom, bathroom, or gym, for example. But the tagging process isn’t perfect. Even if your AI achieves 95% accuracy, Keller said, 50 out of 1,000 predictions will still be wrong.

How I use Kayak

• Forward your bookings to [email protected] (or connect your inbox), and they will automatically add your reservation to their trips planner. In there you can have all the info you need at hand, and the app updates you on flight status, gate changes, and other information in real time. It’s so handy! Totally recommended for people who love having everything organized in a single place. It gives plenty of peace of mind.
• Join Kayak’s email list and save up to 35% with their Private Deals.

2. Skyscanner

Skyscanner is an aggregator search engine and travel agency based in Edinburgh, Scotland. The site is available in over 30 languages and is used by 100 million people per month. Skyscanner lets people research and book travel options for their trips, including flights, hotels and car hire.

How is Skyscanner using aI?

Skyscanner uses AI for its chatbot . When the Skyscanner chatbot is activated on Facebook or Whatsapp, users can enter their destination to start the conversation with the bot. If you are unsure where to go, just type ‘anywhere,’ and then the bot will provide you with suggestions, including the price for each destination using real-time search trends.

When you tell the chatbot the travel date, it will show you the cheapest flights to your destination. Then the bot will redirect you to the official Skyscanner website to complete the booking upon selecting to book a flight. Moreover, the Skyscanner chatbot allows you to receive price alerts for a flight. Skyscanner reported that it had surpassed one million traveler interactions with the application.

Expedia is a popular website for booking travel accommodations. Expedia aims to provide the lowest prices for any booking, which is backed up with the “Best Price Guarantee.” Users can search for hotels, cars, flights, or packages based on their travel requirements and sort through accommodations that meet their needs.

Expedia also recently introduced a ChatGPT plugin, read my review on this post .

How is Expedia using AI?

Expedia is not only using AI and ML to bring better experiences to its customers but has also managed to harness the power of AI to reduce business costs.  A large part of Expedia’s platform is being able to provide customer service to its customers who might be experiencing troubles with their travels and need immediate assistance.

This was especially true when the pandemic first hit, and people had to cancel trips, flights and figure out if they were even able to travel. To improve its conversational capabilities, Expedia Group powers more than 29 million virtual conversations. This implementation has saved the company more than 40% in variable agent costs. 

4. Eddy Travels AI Travel Assistant

Eddy Travels AI Assistant is powered by Kiwi.com . It is a fully automatic travel chatbot that uses artificial intelligence, and it is available 24/7 to help users find the best travel deals. You can chat with the AI Assistant to search for flights, accommodation, and other travel products with prices and inventory in realtime. The Eddy Travels AI Assistant works via their website, Facebook Messenger, Instagram, Telegram, and WhatsApp.

The app is free, but they offer Here are some of they offer a premium subscription with more advanced features. With Eddy’s AI Travel Assistant, you can save time and money by finding the best travel deals, getting personalized travel advice from a real travel expert, booking flights and accommodations in seconds, asking questions about travel destinations, and staying up-to-date on the latest travel news and trends.

• This Kiwi Travel Hack Saved Me €492 Compared to Other Search Engines (2023)

5. Booking.com

Booking.com is available in 43 languages and offers more than 28 million reported accommodation listings, including over 6.6 million homes, apartments, and other unique places to stay. Wherever travelers want to go, Booking.com makes it easy and provides them with 24/7 customer support.

How is Booking.com using AI?

Booking.com deploys AI in every part of thire business, ranging from our security teams to customer service. They use AI to personalize your experience showing you the hotels that would suit you best. In addition, they have an AI-powered chatbot live for all English-speaking bookers that handles 60% of all requests automatically within seconds. In marketing, the majority of Booking.com marketing spend is driven by data models with learning algorithms behind them.

WayAway is a flight aggregator that provides travelers with the best rates on airline tickets. Its innovative search finds the best option for specific travel dates by comparing airfares offered by all major US and global airlines and agencies. The aggregator displays final prices without any hidden fees.

I’ve covered WayAway in detail in this post, check out the full review here .

Ongoing Offer

Get $10 when you sign-up for WayAway Plus (free trial), and get 5% cashback on your PayPal account.

7. Google Bard

Google Bard is a large language model chatbot developed by Google AI and an aggressive response to ChatGPT. Bard can generate text, translate languages, write different kinds of creative content, and answer pretty much any of your questions quickly. And so far, it’s free.

I put Google Bard to test in this post: How To Use Google Bard To Book Flights . Make sure to check some tips there!

8. Tryp.com

Tryp.com is a Danish online travel agency that facilitates the booking of transportation services (including rail, buses, flights, and ferries), ancillary services, and accommodation. It is a registered IATA travel agency and was crafted to be your own personal travel assistant.

With help of AI, Tryp.com can propose unique itineraries and grab deals that wouldn’t be seen anywhere else. The cool part about Tryp.com is that it targets uncommon airports and destinations . Most other tools find great flights to 99% of the biggest airports. But what if you would like to travel somewhere else ?

Coming from a small town at the end of the world ( Ushuaia , Argentina), I can relate to those trying to score good deals to unknown locations. With its proprietary AI-powered algorithm, Tryp.com is able to propose crazy itinieraries that are incredibly cheap, but also fun experiences. You can choose how conservative you want your trip/stopovers to be, date range you’d like to travel, plus trip length. You can also add hotels and accommodation from the same dashboard, and explore local points and attractions.

ChatGPT is a beast. OpenAI’s technology is changing and revolutionizing many fronts, and this is just the beginning. ChatGPT 4 was released recently, and it is able to produce more elaborate results. If you are curious about how to use ChatGPT as a travel planner, check out this detailed guide .

ChatGPT Plus also supports plugins, and some travel companies such as Kayak, Expedia, and Trip.com have plugins available. However, these plugins still suck for complex queries (read more here) .

10. iPlan.ai

iplan.ai is a travel planner with help of artificial intelligence. Its goal is to create a personalized an itinerary in few seconds. Your plan is made by AI based on who you are, how you are traveling, and what matters the most for you, that’s why it is unique to each individual.

The tool is fr7ee and always will be. You can customize, change and edit as much as you need to get what you are exactly looking for, and their AI adapts to that. After creating your itinerary, you can share your plans with the people you are traveling with and give them access to see or edit. Collaborate to get a better plan.

Hopper is a travel booking app that uses AI to predict flight prices that has been the top-1 most downloaded travel app in North America. They aspire to be the world’s best and most fun app to book travel.

How is Hopper usi ng AI?

Hopper analyzes historical patterns of price changes and uses them to predict if prices are likely to go up or down in the future and help customers time their purchases. Travel apps like Hopper have only occasional interactions with users, it makes it more difficult to build individual profiles. However, because Hopper has such a large user base, it can identify similar types of customers and model recommendations on the characteristics of those cohorts.

Hopper notifies you of super-low rates on hotels, flights, and car rentals. It also predicts the prices of flights and references you if you are below, on par, or above average prices. Many of the deals save you up to 40% on travel costs! The app is super simple to use, and when I started using it, it was only for flights. Now they have grown into a whole technology stack that they call Hopper Cloud.

Hopper sells over $4.5 billion of travel every year, raising over $600 million of private capital, and are backed by some of the world’s largest institutional investors and banks. Hopper also plants 2 trees for free on your behalf to help offset the carbon footprint of your travel as part of our Hopper Trees program.

AI Travel Apps: Conclusion

We are just scratching the surface of the power of AI, and I’m already looking forward to which AI travel apps we’ll see in the upcoming years and what features they bring.

Right now, we see a range of concrete use cases, from chatbots to better recommendations, finding deals, experience personalization, travel planners, and fare alerts.

As usual, let me know your thoughts in the comments, or feel free to reach out to me on Instagram too.

Other posts you’ll love

• AI Apps For Flight Booking: Use AI To Find Cheap Flights (2023)
• How To Use Google Bard To Book Flights (2023)
• How To Plan A Trip With ChatGPT And Save Money (2023)
• I Tried ChatGPT Plugins For Flight Booking. Here’s Why They Suck (2023)
• WayAway: Cheap Flights With Cashback

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4 Ways AI Travel Assistants Can Save You Money on Your Next Vacation

W hether you’re planning a spring break trip or a summer vacation , travel season is upon us — but with inflation hitting Americans at every corner , budgeting for a vacation can be arduous.

Check Out: 8 Tips to Fly Business Class for the Price of Economy

Read Next: 5 Genius Things All Wealthy People Do With Their Money

Indeed, 90% of Americans planning to travel for spring break said that price and affordability are top of mind, resulting in 77% of travelers saying they have not booked their trips yet, according to Hopper.

Enter artificial intelligence. AI, which makes — or aims to make — the way we live, shop and work easier, can now also help you save money on your next vacation.

Learn More: 9 American Travel Brands to Stay Away From

Sponsored: Owe the IRS $10K or more? Schedule a FREE consultation to see if you qualify for tax relief.

Expedia and KAYAK Launch ChatGPT Plug-Ins

For instance, several travel sites, including Expedia and KAYAK, have launched ChatGPT plug-ins recently. Users can get recommendations on places to go, where to stay, how to get around, and what to see and do based on the chat.

“You’ll find AI embedded in most of the best-known travel booking engines today, so you might be using AI to help plan your trip without even realizing it,” said Brian Prince, founder and CEO of TopAITools.com .

For instance, Expedia uses a ChatGPT plug-in on the homepage of the app to provide travel recommendations. It will save hotels and attractions mentioned in the conversation to a trip, which you can then book in the app. Using one platform for research and booking helps streamline travel planning and save time.

And two-thirds — 64% of travelers — said they expect to use AI to research or plan travel in the future, or have already done so, according to a Matador Network survey. In addition, 16% said they had already used AI to help plan their travel — and a majority of those respondents said they used AI tools to save time planning (60%) and to find activities or attractions they wouldn’t have known about (70%).

“Budgeting is a huge part of travel. Very few people can move around the globe as if money was no object,” said Ross Borden, CEO of travel publisher Matador Network .

Matador Network also recently launched GuideGeek , a free OpenAI-powered travel assistant with budgeting in mind, said Borden.

Staying Within Your Travel Budget

According to Borden, GuideGeek can be completely customizable to the request of the user. For example, you can make an itinerary of any length and matching any budget for any location in the world.

“How often have you been looking at a hotel online that’s in your budget, but there’s an ad for another hotel that looks way better but costs twice as much?” asked Borden.

ChatGPT itself can offer basic money-saving tips for travel, even with a pretty simple prompt like, “What are some of the best tips to save money on travel?” said Prince.

Yet, Prince noted that when it comes to ChatGPT prompts, the more specific and detailed you can be, the better the output.

For instance, when Prince used the prompt, “I’m planning a trip to Paris in April. Can you tell me some tips to save money on food and tourist attractions?” ChatGPT offered specific and tangible advice, including a list of free attractions.

“I didn’t know you could get into the Louvre free after 6pm on the first Friday of every month (except in July and August)! Always make sure to fact-check the information from ChatGPT, as it may not be up-to-date or accurate,” he added.

Prince said he asked ChatGPT for ways to save money on checked baggage fees with Delta, “and it gave me some solid advice.”

Finding Flight Deals

AI travel tools can also help finding not only the cheapest flights, but flights with other options.

“We see a lot of users booking flights on GuideGeek because rather than a somewhat overwhelming array of flight options no sane person would take, if you put in your dates and destinations, GuideGeek immediately searches all available flights and provides three options: best, fastest and cheapest,” said Borden.

Prince added that Google Flights now uses AI to predict when you can get the best prices on tickets.

“Google Gemini integrates with Google Flights to access data, so you can plan your trip in Gemini and then book it easily, knowing you’re getting the best prices,” he said.

Brainstorming for Budget Travel

Using AI to get ideas and inspiration for your next trip is a great way to break out of your typical habits in booking destinations of which you’re already aware, said Borden.

“AI presents a more proactive option for travelers to find new destinations that fit within their budget, as opposed to scrolling on Instagram and hoping that the cool beach you just saw has somewhere affordable to stay nearby,” he said.

Asking for Cost-Saving Strategies

For instance, as you plan your trip, you can message back and forth with GuideGeek at no cost on Facebook, WhatsApp and Instagram.

“While lists of free activities exist online for a lot of destinations, using AI can help create a custom list generated around what you’re looking for. It would take quite a bit of time to research the same highly specific set of info on Google,” said Borden.

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This article originally appeared on GOBankingRates.com : 4 Ways AI Travel Assistants Can Save You Money on Your Next Vacation

7 Best AI Trip Planners

Discover the top AI trip planners that can help you plan your next adventure with ease and efficiency. Say goodbye to travel stress!

• AI trip planners revolutionize travel planning, offering personalized itineraries and recommendations in minutes.
• Tools like Layla & ChatGPT help travelers with last-minute plans, providing customized suggestions and insights.
• Wonderplan & Trip Planner AI assist in cost breakdown and multi-destination trips, enhancing the travel experience.

It is one thing to think about going on a trip and another to plan for it. The latter is often challenging, as it requires many hours to decide the places to visit and the things to do. Then, travelers will need to book a flight and hotel and organize all the other travel-related logistics, which can be frustrating for those doing it manually.

However, there is some good news. With advanced technology, artificial intelligence is revolutionizing travel, making planning a trip within minutes possible . How? AI trip planners do that. These tools are designed to help travelers customize their itinerary, choose a destination, and decide how they want to spend time there. This eases even planning for a long-term journey .

These tools are equipped with data to recommend the best places to travel to at any given moment, keep a traveler's budget on track, and track their interests, preferences, and tastes. Here is a list of some of the best AI trip-planning tools to use.

Flight Attendant Travel Hacks & Tips That Actually Work

7 layla (roam around), best for generating itineraries for tourist destinations.

This software was previously known as Roam Around and is loved for its ease of use. It's designed for travelers who have yet to learn what they will do upon reaching their destination. Once a person enters their destination, travel date, and preferences, the tool will design a complete custom itinerary.

It is perfect for someone planning a vacation at the very last minute . With the headache of planning out of the way, a traveler can focus on enjoying their vacation. Additionally, Layla uses GPT-3 technology to offer recommendations, including places to see, stay, and eat.

Best for determining places to vacation

ChatGPT is a great AI tool designed to produce different outputs. Subscribers can use it to create social media posts, poems, lyrics, blog posts, and more. It uses Natural Language Processing to understand the information keyed in and generate relevant feedback.

Despite its production use, it is one of the best trip-planning tools. Travelers can use it to generate itineraries for different destinations worldwide. For instance, one can type, "I want to visit Arizona. Could you suggest the best places to hike?". In response, they will get a list of scenic hiking trails in Arizona .

7 Ways To Stay In Hotels For Free

5 wonderplan, best for breaking down costs and offering top information.

Wonderplan generates customized itineraries based on a person's destination, interests, and budget. Travelers can outsource it for budget breakdown and estimates on how much they will spend on food, transportation, activities, and accommodation. The tool offers plenty of helpful information needed to make the trip seamless.

It features a beautiful presentation that users can easily navigate through. Users are required to fill out a form with their travel dates, budget, length of stay, when they will leave, who they will travel with, and the activity type they enjoy. The tool will do the rest.

4 Trip Planner AI

Best for planning multi-destination trips.

Like Wonderplan, this tool allows users to generate personalized itineraries. However, it offers some unique and impressive features designed to ensure a seamless trip-planning process.

With Trip Planner AI, users can get inspired by Instagram reels and TikTok videos. They can then add the recommended places to their itineraries. Unlike many other AI Travel planners, Trip Planner AI offers route planning, helping users plan multi-destination trips.

3 Vacay Chatbot

Ai chatbot suggests places to visit, events, hotels & restaurants based on your budget..

Vacay Chatbot helps travelers plan their trips by suggesting which places to visit, live events and concerts to book, and the best hotels and restaurants. Users can prompt the tool to show specific prices charged by different places for their services to help them manage their budget.

The tool is built on OpenAi's GPT technology, which processes the queries and generates custom recommendations.

Sound Like A Local: 10 Best Language Learning Apps For Travelers

Top ai road trip planner with detailed itineraries, budgets & sight suggestions for 24 countries..

Curiosio is the best AI trip planner for road trips. The only drawback is that it offers a limited database and only offers suggestions from 24 countries. But it is very effective for those planning a scenic road trip in the US, be it national park road trip itineraries , cross-country drives, or short but sweet one-day road adventures.

All users need to do is type their starting point and destination, inform the tool whether it is a round trip or a one-way trip, key in any destinations to stop over, the budget, and other specifics, and the tool will do the rest.

Besides creating a detailed itinerary, the tool breaks down days, budgets, and sights, offering a complete plan. Users can export the itinerary and map to Google Maps and use it on the road.

Best for answering questions related to traveling

Users need to answer a few questions about their travel plans, and iplan.ai will generate a detailed itinerary. Travelers can customize or modify their itinerary by adding or removing activities and sharing it with other travelers.

It is easy to use and detailed and can be accessed from different platforms on mobile

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Automatic Refunds and No More Hidden Fees: D.O.T. Sets New Rules for Airlines

The Transportation Department issued new requirements on refunds when flights are canceled or delayed and on revealing “junk” fees before booking. Here’s what passengers can expect.

By Christine Chung

The Transportation Department on Wednesday announced new rules taking aim at two of the most difficult and annoying issues in air travel: obtaining refunds and encountering surprise fees late in the booking process.

“Passengers deserve to know upfront what costs they are facing and should get their money back when an airline owes them — without having to ask,” said U.S. Transportation Secretary Pete Buttigieg in a statement, adding that the changes would not only save passengers “time and money,” but also prevent headaches.

The department’s new rules, Mr. Buttigieg said, will hold airlines to clear and consistent standards when they cancel, delay or substantially change flights, and require automatic refunds to be issued within weeks. They will also require them to reveal all fees before a ticket is purchased.

Airlines for America , a trade group representing the country’s largest air carriers, said in a statement that its airlines “abide by and frequently exceed” D.O.T. consumer protection regulations.

Passenger advocates welcomed the new steps.

Tomasz Pawliszyn, the chief executive of AirHelp, a Berlin-based company that assists passengers with airline claims, called it a “massive step forward and huge improvement in consumer rights and protection” that brings the United States closer to global standards in passenger rights.

Here’s what we know about the D.O.T.’s new rules, which will begin to go into effect in October.

There’s now one definition for a “significant” delay.

Until now, airlines have been allowed to set their own definition for a “significant” delay and compensation has varied by carrier . Now, according to the D.O.T., there will be one standard: when departure or arrival is delayed by three hours for domestic flights and six hours for international flights.

Passengers will get prompt refunds for cancellations or significant changes for flights and delayed bags, for any reason.

When things go wrong, getting compensation from an airline has often required establishing a cumbersome paper trail or spending untold hours on the phone. Under the new rules, refunds will be automatic, without passengers having to request them. Refunds will be made in full, excepting the value of any transportation already used. Airlines and ticket agents must provide refunds in the original form of payment, whether by cash, credit card or airline miles. Refunds are due within seven days for credit card purchases and within 20 days for other payments.

Passengers with other flight disruptions, such as being downgraded to a lower service class, are also entitled to refunds.

The list of significant changes for which passengers can get their money back also includes: departure or arrival from an airport different from the one booked; connections at different airports or flights on planes that are less accessible to a person with a disability; an increase in the number of scheduled connections. Also, passengers who pay for services like Wi-Fi or seat selection that are then unavailable will be refunded any fees.

Airlines must give travel vouchers or credits to ticketed passengers unable to fly because of government restrictions or a doctor’s orders.

The vouchers or credits will be transferable and can be used for at least five years after the date they were issued.

Fees for checked baggage and modifying a reservation must be disclosed upfront.

Airlines and ticket agents are now required to display any extra fees for things like checking bags or seat selection clearly and individually before a ticket purchase. They will also need to outline the airline’s policies on baggage, cancellations and changing flights before a customer purchases a ticket.

The rules, which apply to all flights on domestic airlines and flights to and from the United States operated by foreign airlines, have varying start dates.

For example, automatic refunds must be instituted by the airlines within six months. But carriers have a year before they’re required to issue travel vouchers and credits for passengers advised by a medical professional not to fly.

Follow New York Times Travel on Instagram and sign up for our weekly Travel Dispatch newsletter to get expert tips on traveling smarter and inspiration for your next vacation. Dreaming up a future getaway or just armchair traveling? Check out our 52 Places to Go in 2024 .

Christine Chung is a Times reporter covering airlines and consumer travel. More about Christine Chung

Open Up Your World

Considering a trip, or just some armchair traveling here are some ideas..

52 Places:  Why do we travel? For food, culture, adventure, natural beauty? Our 2024 list has all those elements, and more .

Mumbai:  Spend 36 hours in this fast-changing Indian city  by exploring ancient caves, catching a concert in a former textile mill and feasting on mangoes.

Kyoto:  The Japanese city’s dry gardens offer spots for quiet contemplation  in an increasingly overtouristed destination.

Iceland:  The country markets itself as a destination to see the northern lights. But they can be elusive, as one writer recently found .

Texas:  Canoeing the Rio Grande near Big Bend National Park can be magical. But as the river dries, it’s getting harder to find where a boat will actually float .

Booking.com Launches New AI Trip Planner to Enhance Travel Planning Experience

AMSTERDAM, 27 June 2023 - Booking.com, one of the world’s leading digital travel platforms, has announced its new AI Trip Planner, which will launch in beta to a selection of US travelers in the company’s app on June 28. Built upon the foundation of Booking.com’s existing machine learning models that recommend destination and accommodation options to millions of travelers on the platform every day, the AI Trip Planner is also partially powered by large language model (LLM) technology from OpenAI’s ChatGPT API to create a new conversational experience for people to start their trip planning process.

A new way to search and explore on Booking.com

Travelers can ask the AI Trip Planner general travel-related questions, as well as more specific queries to support any stage of their trip planning process, including scoping out potential destinations and accommodation options, providing travel inspiration based on the individual traveler’s needs and requirements, as well as creating itineraries for a particular city, country or region.

More tailored and relevant travel recommendations

Travelers can easily chat with the pilot AI Trip Planner to describe what they’re looking for in broad or specific terms, ask questions and refine their search in real time, with new options surfaced in just a matter of seconds. From looking for inspiration on romantic beach destination options in the Caribbean to zeroing in on a specific list of vacation homes for a family of four, with air conditioning and a pool, the AI Trip Planner makes recommendations in a quick, conversational way.

Integrated travel planning experience

The AI Trip Planner takes the trip planning process one step further by providing travelers with a visual list of destinations and properties, including Booking.com’s pricing information, with deep-links to view more details. Travelers can go back and forth between their chat with the AI Trip Planner and the Booking.com app interface as they consider options for their trip. With just a tap on any accommodation they are interested in, they can complete the reservation, as the AI Trip Planner is directly integrated into the accommodation booking experience in the Booking.com app.

“Our primary aim at Booking.com has always been to leverage technology to make travel easier,” said Glenn Fogel, CEO of Booking.com . “The recent developments with generative AI are accelerating the work we’ve been doing for years with machine learning to enhance and improve every aspect of the customer experience on our platform, whether it’s optimizing the right order to display a hotel’s photos to surfacing the most relevant reviews. Our new AI Trip Planner is simply the next step in our ongoing journey to explore how we can bring even more value, and hopefully enjoyment, to the entire trip planning process.”  “Our new AI Trip Planner provides us with some really exciting possibilities to help our customers plan and search for travel options in a very natural, human way,” said Rob Francis, CTO of Booking.com . “Oftentimes, people are asked to adapt to the confines of technology to do what they want, but with generative AI, we’re able to start having scalable, one-to-one conversations with our customers on their terms, much like how you would begin to talk about planning a trip with your partner or friends. It’s just the beginning, but we have lots of runway here to explore in order to innovate and connect the travel experience further on Booking.com, all in a safe, ethical and inclusive way.” Beginning on June 28, the beta AI Trip Planner will become available to a growing percentage of Booking.com Genius members in the United States over the coming weeks. This means that US travelers must be signed in to their Booking.com account in the app and have their language settings set to English to access the new travel planning tool.

About Booking.com: Part of Booking Holdings Inc. (NASDAQ: BKNG), Booking.com’s mission is to make it easier for everyone to experience the world. By investing in the technology that helps take the friction out of travel, Booking.com’s marketplace seamlessly connects millions of travelers with memorable experiences every day. For more information, follow @bookingcom on social media or visit globalnews.booking.com. 

km travel chesterfield 2024 brochure prices

This is our KM Travel Tour Operators page, we have listed the full address of KM Travel as well as phone numbers and websites. KM Travel is in Chesterfield, KM Travel may offer holiday tours, sightseeing tours, and general city tours in Chesterfield.

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Trains Moscow to Elektrostal: Times, Prices and Tickets

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Moscow to Elektrostal by train

The journey from Moscow to Elektrostal by train is 32.44 mi and takes 2 hr 7 min. There are 71 connections per day, with the first departure at 12:15 AM and the last at 11:46 PM. It is possible to travel from Moscow to Elektrostal by train for as little as or as much as . The best price for this journey is .

Get from Moscow to Elektrostal with Virail

Virail's search tool will provide you with the options you need when you want to go from Moscow to Elektrostal. All you need to do is enter the dates of your planned journey, and let us take care of everything else. Our engine does the hard work, searching through thousands of routes offered by our trusted travel partners to show you options for traveling by train, bus, plane, or carpool. You can filter the results to suit your needs. There are a number of filtering options, including price, one-way or round trip, departure or arrival time, duration of journey, or number of connections. Soon you'll find the best choice for your journey. When you're ready, Virail will transfer you to the provider's website to complete the booking. No matter where you're going, get there with Virail.

How can I find the cheapest train tickets to get from Moscow to Elektrostal?

Prices will vary when you travel from Moscow to Elektrostal. On average, though, you'll pay about for a train ticket. You can find train tickets for prices as low as , but it may require some flexibility with your travel plans. If you're looking for a low price, you may need to prepare to spend more time in transit. You can also often find cheaper train tickets at particular times of day, or on certain days of the week. Of course, ticket prices often change during the year, too; expect to pay more in peak season. For the lowest prices, it's usually best to make your reservation in advance. Be careful, though, as many providers do not offer refunds or exchanges on their cheapest train tickets. Unfortunately, no price was found for your trip from Moscow to Elektrostal. Selecting a new departure or arrival city, without dramatically changing your itinerary could help you find price results. Prices will vary when you travel from Moscow to Elektrostal. On average, though, you'll pay about for a train ticket. If you're looking for a low price, you may need to prepare to spend more time in transit. You can also often find cheaper train tickets at particular times of day, or on certain days of the week. Of course, ticket prices often change during the year, too; expect to pay more in peak season. For the lowest prices, it's usually best to make your reservation in advance. Be careful, though, as many providers do not offer refunds or exchanges on their cheapest train tickets.

How long does it take to get from Moscow to Elektrostal by train?

The journey between Moscow and Elektrostal by train is approximately 32.44 mi. It will take you more or less 2 hr 7 min to complete this journey. This average figure does not take into account any delays that might arise on your route in exceptional circumstances. If you are planning to make a connection or operating on a tight schedule, give yourself plenty of time. The distance between Moscow and Elektrostal is around 32.44 mi. Depending on the exact route and provider you travel with, your journey time can vary. On average, this journey will take approximately 2 hr 7 min. However, the fastest routes between Moscow and Elektrostal take 1 hr 3 min. If a fast journey is a priority for you when traveling, look out for express services that may get you there faster. Some flexibility may be necessary when booking. Often, these services only leave at particular times of day - or even on certain days of the week. You may also find a faster journey by taking an indirect route and connecting in another station along the way.

How many journeys from Moscow to Elektrostal are there every day?

On average, there are 71 daily departures from Moscow to Elektrostal. However, there may be more or less on different days. Providers' timetables can change on certain days of the week or public holidays, and many also vary at particular times of year. Some providers change their schedules during the summer season, for example. At very busy times, there may be up to departures each day. The providers that travel along this route include , and each operates according to their own specific schedules. As a traveler, you may prefer a direct journey, or you may not mind making changes and connections. If you have heavy suitcases, a direct journey could be best; otherwise, you might be able to save money and enjoy more flexibility by making a change along the way. Every day, there are an average of 18 departures from Moscow which travel directly to Elektrostal. There are 53 journeys with one change or more. Unfortunately, no connection was found for your trip from Moscow to Elektrostal. Selecting a new departure or arrival city, without dramatically changing your itinerary could help you find connections.

Book in advance and save

If you're looking for the best deal for your trip from Moscow to Elektrostal, booking train tickets in advance is a great way to save money, but keep in mind that advance tickets are usually not available until 3 months before your travel date.

Stay flexible with your travel time and explore off-peak journeys

Planning your trips around off-peak travel times not only means that you'll be able to avoid the crowds, but can also end up saving you money. Being flexible with your schedule and considering alternative routes or times will significantly impact the amount of money you spend on getting from Moscow to Elektrostal.

Always check special offers

Checking on the latest deals can help save a lot of money, making it worth taking the time to browse and compare prices. So make sure you get the best deal on your ticket and take advantage of special fares for children, youth and seniors as well as discounts for groups.

Unlock the potential of slower trains or connecting trains

If you're planning a trip with some flexible time, why not opt for the scenic route? Taking slower trains or connecting trains that make more stops may save you money on your ticket – definitely worth considering if it fits in your schedule.

Best time to book cheap train tickets from Moscow to Elektrostal

The cheapest Moscow - Elektrostal train tickets can be found for as low as $35.01 if you’re lucky, or $54.00 on average. The most expensive ticket can cost as much as $77.49.

Find the best day to travel to Elektrostal by train

When travelling to Elektrostal by train, if you want to avoid crowds you can check how frequently our customers are travelling in the next 30-days using the graph below. On average, the peak hours to travel are between 6:30am and 9am in the morning, or between 4pm and 7pm in the evening. Please keep this in mind when travelling to your point of departure as you may need some extra time to arrive, particularly in big cities!

Moscow to Elektrostal CO2 Emissions by Train

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Na Ulitse Yalagina 13B Apartments

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Elektrostal, visit elektrostal, check elektrostal hotel availability, popular places to visit.

• Electrostal History and Art Museum

You can spend time exploring the galleries in Electrostal History and Art Museum in Elektrostal. Take in the museums while you're in the area.

• Cities near Elektrostal

• Places of interest
• Yuri Gagarin Cosmonaut Training Center
• Peter the Great Military Academy
• Central Museum of the Air Forces at Monino
• History of Russian Scarfs and Shawls Museum
• Balashikha Arena
• Balashikha Museum of History and Local Lore
• Bykovo Manor
• Pekhorka Park
• Ramenskii History and Art Museum
• Malenky Puppet Theater
• Drama Theatre BOOM
• Likino Dulevo Museum of Local Lore
• Noginsk Museum and Exhibition Center
• Pavlovsky Posad Museum of Art and History
• Saturn Stadium
• Fairy Tale Children's Model Puppet Theater
• Fifth House Gallery
• Church of Vladimir
• Malakhovka Museum of History and Culture
• Orekhovo Zuevsky City Exhibition Hall

Destinations in May

Destinations in 2024.

Please note prices are based on two persons sharing a twin/double room. Single room supplements may apply, please call check single availability/price.

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NEW CHRISTMAS TOUR 2024 - Bournemouth - Norfolk Royale Hotel - BROCHURE ADDITION . 2024 EUROPEAN HOLIDAYS - Early release - ITALY - Lake Garda / Alassio Click here to download our 2024 Brochure All Our Holidays Include In The Price: Free Door to Door Taxi ( Subject to Area ) ~ Luxury Coach Travel ~ Reserved Coach Seats . Personally Selected ...

www.kmchesterfield.co.uk

KM Travel of Barnsley, South Yorkshire. Request a brochure by: Calling: 01226 245564 email: [email protected] . download: click here to download the 2024 Tour Brochure.

KM Travel is in Chesterfield, KM Travel may offer holiday tours, sightseeing tours, and general city tours in Chesterfield. If you have used KM Travel before be sure to leave your own comment or rating on the city tour or holiday tour that you went on so other poeple wishing to use this company can read fair and honest reviews before the book ...

What people are saying. " HOLIDAY TO BLACKPOOL ". Oct 2023. Thanks to all at KM TRAVEL especially our driver courier Matt who made the trip more enjoyable and a credit to the co... " Lovely place enjoyed it clean need a bit of investment there ". Aug 2022. Stayed at ilfracombe Devon 14 to 20 Aug the coach was lovely our driver Tony was ...

Reviews, contact details and business hours of KM Travel Chesterfield at 27 Stephenson Place, Chesterfield, Derbyshire. Check out nearby places on a map. Write a review. Log in. ... 21:03 Tuesday, 23 April 2024: Business hours. Monday: 9:00 am - 4:30 pm: Tuesday: 9:00 am - 4:30 pm: Wednesday: 9:00 am - 4:30 pm: Thursday: 9:00 am - 4:30 ...

KM Travel of Barnsley, South Yorkshire. Tel: (01226) 245564 [email protected] . Home. Booking Guide Request Brochure Customer Information Contact Us. ... Our 2024 British Coach Holiday Brochure is now available to download and available shortly from our Market Street office in paper form.

5. £339. Nil. Please note prices are based on two persons sharing a twin/double room. Single room supplements may apply, please call check single availability/price. Price Includes: * Luxury Coach Travel * Local Departure Points. * En-suite bedrooms * Excursions. * Half Board Accommodation.

Page List. (Click on the page required to be linked with that page in the brochure) Page 1 - Front cover. Page 2 - Introduction. Page 3 - Contact information. Customer information. Page 4 - How to make a booking. Holiday index January to June. Page 5 - Holiday index June to December.

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Lovely holiday. Review of KM British & European Coach Holiday. Reviewed 9 December 2023. Just back from a T&T break at Exmouth. The hotel and food were brilliant, and the driver James was the best. However we had a bad start after waiting nearly one and a half hours in cold and rain at Ilkeston for the coach. I know there was traffic problems ...

Geeveetravelchesterfield, Chesterfield. 1,657 likes · 24 talking about this · 29 were here. DOOR TO DOOR COACH HOLIDAYS DAY TRIPS AND PRIVATE HIRE

Thankyou received our brochure in the post , I see you have new for 2024 Kynren weekend , we went last year and its the most amazing show I've seen well worth going recommended to everybody. 22w. Robert Lindley. Can I have a brochure please 9 monsal crescent Barnsley S71 3PY. 15w.

KM Travel of Barnsley, South Yorkshire. Tel: (01226) 245564 [email protected] . Home. Booking Guide Request Brochure Customer Information Contact Us. Skip to content. Request a brochure by: Calling: 01226 245564 . email: [email protected] download: ... Please note prices are based on two persons sharing a twin/double room ...

Central Air Force Museum The Central Air Force Museum, housed at Monino Airfield, 40 km east of Moscow, Russia, is one of the world's largest aviation museums, and the largest for Russian aircraft. 173 aircraft and 127 aircraft engines are on display, and the museum also features collections of weapons, instruments, uniforms (including captured U2 pilot Gary Powers' uniform), other Cold War ...

The journey from Moscow to Elektrostal by train is 32.44 mi and takes 2 hr 7 min. There are 71 connections per day, with the first departure at 12:15 AM and the last at 11:46 PM. It is possible to travel from Moscow to Elektrostal by train for as little as or as much as . The best price for this journey is . Journey Duration.

KM Travel of Barnsley, South Yorkshire. Tel: (01226) 245564 [email protected] . ... we guarantee excellent customer service and affordable prices. ... Winter/Spring 2024. Blackpool 2024 Potters Resorts 2024. Our booking office is located at: 52, ...

2022 Brochure . Page List ... All Our Holidays Include In The Price: Free Door to Door Taxi ( Subject to Area ) ~ Luxury Coach Travel ~ Reserved Coach Seats . Personally Selected Hotels ~ En-suite Bedrooms ~ Free Varied Excursions . Telephone: 01246 -556617 ...

Prices at Na Ulitse Yalagina 13B Apartments are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel. What are the check-in and check-out times at Na Ulitse Yalagina 13B Apartments? The check-in time is after 14:00 and the check-out time is before 12:00.

Cities near Elektrostal. Places of interest. Pavlovskiy Posad Noginsk. Travel guide resource for your visit to Elektrostal. Discover the best of Elektrostal so you can plan your trip right.

Apelsin Hotel

Noginskoye Shosse 36B, 144008 Elektrostal', Russia – Good location - show map

Cleanliness

Value for money

Apelsin Hotel Reserve now

Located next to Noginskoye Highway in Electrostal, Apelsin Hotel offers comfortable rooms with free Wi-Fi. Free parking is available. The elegant rooms are air conditioned and feature a flat-screen satellite TV and fridge. The private bathrooms come with a shower, hairdryer and free toiletries. Hotel Apelsin has a café serving Russian cuisine. The 24-hour front desk offers ironing service. Mashinostroitel Train Station is a 10-minute drive away. Domodedovo Airport is 88 km away.

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

• Free parking
• Non-smoking rooms
• Airport shuttle

Property highlights

Free parking available at the hotel

Loyal customers

끖 There are more repeat guests here than most other properties.

Saved to 137 lists

Availability

Select dates to see this property's availability and prices

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Hotel surroundings, facilities of apelsin hotel.

• Toilet paper
• Bath or shower
• Private bathroom
• Free toiletries
• Refrigerator
• Clothes rack
• Flat-screen TV
• Satellite channels
• Street parking
• Accessible parking
• Invoice provided
• 24-hour front desk
• Daily housekeeping
• Ironing service Additional charge
• Laundry Additional charge
• Fax/photocopying Additional charge
• Meeting/banquet facilities Additional charge
• Fire extinguishers
• CCTV outside property
• CCTV in common areas
• Smoke alarms
• Security alarm
• Key card access
• 24-hour security
• Safety deposit box
• Vending machine (drinks)
• Air conditioning
• Non-smoking throughout
• Wake-up service
• Packed lunches
• Airport shuttle Additional charge
• Wake up service/Alarm clock
• Upper floors accessible by elevator

Property practices

See availability house rules.

Until 12:00

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Free! Pets are allowed. No extra charges.

Accepted payment methods

Cash Apelsin Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Billing/invoices

Official invoices (for tax/billing purposes) are available at this property for business travellers.

FAQs about Apelsin Hotel

What type of room can i book at apelsin hotel.

• Twin/Double

What are the check-in and check-out times at Apelsin Hotel?

Check-in at Apelsin Hotel is from 14:00, and check-out is until 12:00.

What is there to do at Apelsin Hotel?

How much does it cost to stay at apelsin hotel.

The prices at Apelsin Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

How far is Apelsin Hotel from the centre of Elektrostal'?

Apelsin Hotel is 1.1 miles from the centre of Elektrostal'. All distances are measured in straight lines. Actual travel distances may vary.

The best of Elektrostal'

• Central Air Force Museum

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