which river cruise lines include gratuities

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Gratuities on River Cruises – Included or Additional

If  you’ve ever taken an ocean cruise, you’re familiar with the decade-old automatic gratuity charge to your onboard account. If you’re new to river cruising, on almost all river cruise lines, gratuities are handled differently than on their ocean counterparts.

With only one or two exceptions (see below), non-all-inclusive Europe river cruise lines “request” that you pay the gratuities at the end of the cruise in local currency. You’ll put the money into envelopes and deposit them into a lock-box at the reception desk. Only one American river cruise line automatically adds it to your bill.

There are several recipients of river cruise tipping:

• Staff – the people you see including housekeeping, dining room, bar, reception.
• Crew – the behind the scenes heavy-lifters including those in the engine room, sailors, galley staff
• Cruise Manager – your onboard go-to person. He or she hosts events, accompanies tours, prepares daily newsletter, fields questions and on and on.
• On the Bus Narrator and Guide – talks continuously on the going-there, quiet on the return trip. Answers questions about upcoming shore excursion. Sometimes leads shore excursion, too.
• Local Tour Guide – Lives in the city or town and does all the talking on the tour.

Totally all-inclusive cruise lines include gratuities for all of the above. If your cruise line isn’t listed in the All-Inclusive list that follows, you will be expected to pay your gratuities.

These cruise lines include gratuities in the cost of your cruise fare.

• Crystal – includes housekeeping, bar, dining staff and butlers. Can add additional tips.
• Scenic – additional tipping for exceptional service is not expected.

Only Scenic, Tauck and Uniworld include tips for tour guides, bus drivers and on Tauck, your Tauck guide.

Except for the three cruise lines listed above, it’s a good idea to keep a handful of Euros (or small local currencies) in your pocket to tip the tour guide(s) and bus driver. They’ll stand at each motor coach exit door with their hand out for their tip.

Gratuities – how much and to whom?

Since Europe river cruises are the most popular, the first amounts listed are in Euro. In Russia, SE Asia, Africa, convert to local currency. Most international cruise lines do not allow you to add gratuities to your onboard account. Please check with your cruise line as this option could change.

Towards the end of the cruise, you’ll receive two envelopes; one for staff and crew and one for the cruise manager. Each currency amount is per person per day . Tour guides and driver are per each shore excursion.

INTERNATIONAL RIVER CRUISE LINES

• AmaWaterways:  Staff and crew €12 per person per day; Cruise Manager €3 per person per day; tour guide €1-3, driver €1. In Russia: Staff and Crew equivalent of $15 per person per day; Cruise Manager $4 per person per day. Vietnam & Cambodia: Pre and Post Cruise: National Guide US $2 per person per day. Local Guides, US $1 per person per half-day tour, US $2 per person per full day tour. Bus Drivers, US $.50 per person for half-day tour, US $2 per person for full day tour. Africa: Gratuities are not included in the vacation price. The suggested tipping policy onboard is between $65-80 per cabin for the 4-night cruise. On most ships in Europe, you may add the gratuities to your onboard account.
• Avalon: Staff and crew €12 per person per day, Cruise Manager €3 per person per day.
• CroisiEurope:  A total  of €5-€10 per person per day.
• European Waterways: 5% to 10% of the cost of the cruise per person.
• French Waterways: 5% to 10% of the cost of the cruise per person.
• Uniworld:  In Russia, Staff and Crew equivalent of $12 per person per day, Cruise Manager $5  per person per day, local guide $3 per person per day, tour guide $2 per person per day, driver $1 person per day.
• Vantage: A total of €12 per person per day.
• Viking:  Staff and crew €12 per person per day, Cruise Manager €2 per person per day, tour guide €2 and driver €1. In Russia, Egypt, SE Asia, Ukraine and China – Staff and Crew equivalent of $15 per person per day, $10 Cruise Manager, $2 tour guide, $1 driver.

USA RIVER CRUISE LINES

• American Cruise Lines:  $125 per person
• American Queen Steamboat Co.: $16.50 per person per day added to onboard account.
• Un-Cruise: Suggested $125-$250 per person.

These gratuity amounts will be updated as needed. Watch for occasional promotions that include prepaid gratuities. If you have experienced anything different or have any updates, please let us know.

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Hi Donna, Thank you very much for your kind words! Congrats on your first Avalon river cruise…I hope you have as wonderful experiences with them as I have had in the past. Glad to be helpful. And thanks again…I will review the gratuity amounts to make sure they are still the same. I haven’t heard of any changes. Have a great cruise and happy I could help! Sherry

Finally! Someone you actually gives you dollar amounts that are specific on the tipping subject. I have seen and read sooo many “what to tip” advice suggestions that just say, “It’s up to your discretion to decide when and how much”. That is totally useless “advice”. We are taking our first Avalon river cruise this fall, and I am so happy to now know exactly what is the proper amount and to whom. THANK YOU!

Thanks for expanding on the section about gratuities, Marcia. Much appreciated.

Actually, Emerald also includes tips for tour guides, etc.

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Travel Alert Advisory

frequently Asked Questions

This section was designed to answer some of the questions most often asked about AmaWaterways. The questions under the headings to the left are just a representative sample of what we routinely answer. Note: Some FAQs link to the section in which the subject is addressed.

What are AmaWaterways' current requirements to board their river cruises?

For river cruises in 2024 and 2025, AmaWaterways is not requiring proof of Covid-19 vaccination to board our ships. All guests traveling with AmaWaterways remain responsible for ensuring they meet the travel entry requirements for each country they plan to visit before, during or after their river cruise. These requirements, as mandated by airlines and individual countries or regions, may change without notice and cancellation fees will apply should guests no longer meet the country entry requirements for their cruise or land program.

What if I leave an item on board and I’ve already disembarked at the final port or returned home?

All Lost and Found inquiries are processed online. Please fill out the claim form here and if found, our AMAzing crew will work to return the item(s) to you. Please read the form carefully for important information.

AmaWaterways is independent from the courier used for the return.

Guests are responsible for all the shipping costs, which is directly provided and handled by the courier online.

Items that cannot be shipped due to restrictions: alcohol, tobacco products, batteries, medication, food.

Lost and Found process:

• Step 1: Fill out the claim form on online.
• Step 2: The claim form must be completed before submission. Please review the details on the form carefully before submission, for there will be no amendments allowed once it is submitted. Please make sure to include the Ship, Booking Number, Cabin Number & Complete guest name.
• Step 3: The request will be reviewed by our Ama staff and it may take up to a couple of weeks for an update.
• Step 4: If the item is found, an email will be sent with additional information and a link for the payment. Alternately, you will be informed if the item is not found.
• Step 5: Once payment is received, a label with the tracking details and confirmation of the payment will be sent within two business days. The ship will then proceed with the shipment preparation. The transit time begins at the time of the pick up and not the date of payment. Also, since ships are a moving vessel, returns are done at specific major cities where the ship is docked all day, per courier. There may be delays due to inclement weather, nautical changes or emergencies.
• Step 6: An update will be sent once the pick up has taken place.

How are breakfast, lunch and dinner served on board?

All meals, including breakfast, are “a la carte” with full table service and offer a wonderful choice. Select items will be available at chef's stations, such as our new breakfast bowls. The Chef’s Table specialty restaurant is also included in the cruise fare. Our restaurants are open seating.

What is the dress code?

Europe:  Comfortable, layered clothing adaptable to changing weather conditions is always advisable for daytime excursions. For the evening, “Casually elegant” attire is recommended and you may want to pack something a little dressier for the Captain’s night/Farewell Dinner – similar to how one would dress to dine at a 5-star restaurant. Comfortable shoes are recommended for excursions and workout clothing if you plan to take part in any wellness activities, active tours or use the onboard gym. Depending on the time of year, clothing that can be layered is highly recommended.

Egypt: Packing light for your Nile River cruise will be no problem as a majority of what you pack into your suitcase will be lightweight clothing items. Breathable clothes will be your answer to most of your outfits. We suggest cotton or linen tee shirts as well as short and long sleeves.

As Egypt, Jordan and UAE are primarily Muslim countries, you should plan to dress modestly to respect the local traditions of the mosques and temples you will be visiting. A lightweight pashmina scarf, veil or shawl is ideal for additional sun protection and as women will need to cover their shoulders and arms. Men can opt for collared shirts and lightweight pants.

Can we reserve a table at the restaurant?

Our Main Restaurants have plenty of seating and dinner is a single seating where table reservations are not accepted. Our crew will serve you at your table and will be happy to offer you a similar choice of menu items formerly available at our buffets. Reservations for our specialty tasting menu at The Chef's Table specialty restaurant can be made once you are on board the ship. Our Receptionist can assist you with any dining questions. The Chef's Table is available throughout Europe, in Egypt and on the Mekong River. It is not available in Portugal or on board the Zambezi Queen in Africa.

Are excursions included?

Europe: Every excursion is included with your choice from up to six guided tours each day, all operated in small groups. In every city or town you visit, there is typically a sightseeing tour offered at three unique activity levels for gentle walkers, regular walkers and active walkers, along with free time to explore the city according to your own interests. The sightseeing tours can take place on foot, via motor coach, or a combination of the two. Each tour is led by a qualified, licensed English-speaking local guide or your Cruise Manager. On select excursions, we also have a "Late Starter" option for guests who wish to sleep in but do not want to miss key tour highlights. For those guests interested in exploring Europe from an exciting new perspective, we offer guided bicycle and hiking tours in select cities. In addition to our many choices of excursions we also offer our special interest tours such as wine tastings and culinary demonstrations, offering small groups the chance to be even more immersed into the local life. In the event of water level problems on certain stretches of the river, it may be necessary to operate part of the itinerary by motor coach or to alter the daily program as determined by the ship's Captain.

Vietnam & Cambodia: A sightseeing tour is included at each location on the itinerary. The sightseeing tours can involve walking on uneven ground and steps, travel by motorcoach, local boat or a combination thereof. Each tour is led by a qualified English-speaking local guide. In the rare event of water level problems, it may be necessary to operate part of the itinerary by motorcoach or to alter the daily program whenever conditions render it necessary, by determination of the ship's captain.

Africa Cruise & Land Safari: All excursions are included.

Egypt:  All excursions are included.

On your Secrets of Egypt & the Nile River journey, you have the once-in-a-lifetime opportunity to visit one of the world’s most magnificent archaeological treasures, Abu Simbel at a nominal fee. We strongly recommend if you wish to see Abu Simbel that you reserve this optional tour in advance with AmaWaterways and no later than at final payment for your Egypt vacation.

Colombia: All excursions are included.

Is internet available on board?

Europe: High-speed Internet service is available free of charge as part of the in-stateroom "Entertainment-On-Demand." Additionally, AmaWaterways offers complimentary Wi-Fi throughout the ship.

Vietnam & Cambodia: Free Internet and Wi-Fi is available in the lounge with computer stations.

Africa Cruise & Land Safari: Free Wi-Fi is available but may be limited and sporadic during certain times of the day due to the ships isolated location.

Egypt:  Complimentary Wi-Fi is available throughout the ship. Please note that at times while the ship is cruising in an isolated region of the Nile River, access may be sporadic

Is there an elevator on board?

What time is embarkation.

Europe: Official embarkation time is 3 p.m. for all ships. This allows the staff to prepare your stateroom and have the ship ready for the next departure. If you arrive earlier, you may check your luggage on board, and then explore the embarkation port city. Please refer to your travel documents for specific instructions on where to embark and your official embarkation time.

Vietnam & Cambodia: On Cruise Embarkation Day, passengers will proceed to the AmaDara via a transfer from one of the hotels listed below:

For embarkations scheduled for Tonle Sap Lake: Register at the AmaDara Check-In Desk located in the lobby of the Sofitel Angkor Hotel, Siem Reap, at 11:00 a.m. Passengers will then be transferred to the ship. Low Water Season: Your registration at Lobby of Sofitel Angkor Hotel, Siem Reap, will take place at 7:30 a.m. A motorcoach transfer to your ship will depart Sofitel Angkor Hotel at 8:15 a.m. this transfer will take approximately 5 hours with a stop en route at Kampong Thom and you will embark the ship at Prek Kdam, rather than the Tonle Sap Lake.

Africa Cruise & Land Safari:  For information on transfers, hotel check-in and cruise embarkation on your African Cruise & Land Safari, please visit our Welcome Aboard Africa page.

Egypt:  You can arrive in Cairo, Amman, and Dubai at any time on Day 1 of your journey. Transfers are included and will be available 24/7. It is essential we have your flight arrival information.

What time is disembarkation?

When does the reception desk open.

Europe: The ship's reception desk is open 24 hours a day. Should you need any assistance, please call from your stateroom by dialing 9, or pay them a visit.

Vietnam & Cambodia: The ship's reception desk is open from 6:00 AM to 12:00 AM Should you need any assistance, please call from your stateroom by dialing 9, or pay them a visit.

Africa Cruise & Land Safari: The Cruise Manager will be available at approximately 6:00 AM each morning until 10:00 PM every night.

What language is spoken on board?

The official language on board is English on all ships. Most crew members speak fluent English. All announcements and lectures will be presented in English. All locals guides are fluent in English.

What are the tipping guidelines?

7-Night Cruise

Ship’s Crew: The entire amount will be divided equally amongst all crew members. Recommendation: 100 Euros per 7-night cruise, per guest. (AmaMagna 120 Euros per 7-night cruise, per guest)

Cruise Manager: Your Cruise Manager is not part of the ship’s crew and is the AmaWaterways representative who also accompanies you on any pre- and/or post-cruise hotel/land extensions you may have booked. Recommendation: 25 Euros per 7-night, per guest; 4 Euros for each additional day, per guest for pre- and post-cruise hotel/land extensions.

10-Night Cruise

Ship’s Crew: The entire amount will be divided equally amongst all crew members. Recommendation: 143 Euros per 10-night cruise, per guest.

Cruise Manager: Your Cruise Manager is not part of the ship’s crew and is the AmaWaterways representative who also accompanies you on any pre- and/or post-cruise hotel/land extensions you may have booked. Recommendation: 36 Euros per 10-night, per guest; 4 Euros for each additional day, per guest for pre- and post-cruise hotel/land extensions.

11-Night Cruise

Ship’s Crew: The entire amount will be divided equally amongst all crew members. Recommendation: 158 Euros per 11-night cruise, per guest.

Cruise Manager: Your Cruise Manager is not part of the ship’s crew and is the AmaWaterways representative who also accompanies you on any pre- and/or post-cruise hotel/land extensions you may have booked. Recommendation: 40 Euros per 11-night, per guest; 4 Euros for each additional day, per guest for pre- and post-cruise hotel/land extensions.

14-Night Cruise

Ship’s Crew: The entire amount will be divided equally amongst all crew members. Recommendation: 200 Euros per 14-night cruise, per guest.

Cruise Manager: Your Cruise Manager is not part of the ship’s crew and is the AmaWaterways representative who also accompanies you on any pre- and/or post-cruise hotel/land extensions you may have booked. Recommendation: 50 Euros per 14-night, per guest; 4 Euros for each additional day, per guest for pre- and post-cruise hotel/land extensions.

Ship’s Crew: The entire amount will be divided equally amongst all crew members. Recommendation: 100 Euros per week, per guest.

Cruise Manager: Your Cruise Manager is not part of the ship’s crew and is the AmaWaterways representative who also accompanies you on any pre- and/or post-cruise hotel/land extensions you may have booked. Recommendation: 30 Euros per week, per guest; 4 Euros for each additional day, per guest for pre- and post-cruise hotel/land extensions.

Ship’s Crew: The entire amount will be divided equally amongst all crew members. Recommendation:  US$80 per week, per guest.

Cruise Manager: Your Cruise Manager is not part of the ship’s crew and is the AmaWaterways representative who also accompanies you on any pre- and/or post-cruise hotel/land extensions you may have booked. Recommendation:  US$30 per week, per guest; US$4 for each additional day, per guest for pre- and post-cruise hotel/land extensions.

Ship’s Crew: The entire amount will be divided equally amongst all crew members. To be divided evenly among all crew members US$20-25 per person per day

AmaWaterways Tour Guide: From Cape Town to Johannesburg US$7-12 per person per day

Safari Lodge Stay

• Safari Ranger/Guide: US$10-20 per person per day
• Game Tracker (South Africa only): US$5 person per day
• Butler/Waiter at Lodges: US$5 person per day
• General Lodge Staff: US$10-20 person per day

11-Night River Cruise and Land Journey: Total suggested gratuities for the 12 days Secrets of Egypt and the Nile is $250 per person. This includes:

• Cairo Pre- and Post-River Cruise: $130 per person, which supports the services of your Cruise Manager, Egyptologists, drivers and other land-based staff
• 7-Night River Cruise: $120 per person, which supports the Hotel Manager and additional AmaDahlia crew

Is smoking allowed on board?

Smoking is not permitted anywhere inside any of the ships. Smoking is only permitted on the Aft of the Sun Deck. For the safety and comfort of all passengers on board, your cooperation in observing the no-smoking policy is greatly appreciated.

What amenities are available in the staterooms?

Europe:  Stateroom and suite appointments include white-on-white plush bedding, cotton bathrobes and slippers, high-quality bath and body products, hair dryer, safe and water replenished daily. Suites include added enhancements, such as larger sitting areas and expansive bathrooms with both a shower and bathtub. Entertainment-On-Demand center in all staterooms and suites with complimentary high-speed internet access, movies, extensive music library and English-language TV stations.

Vietnam & Cambodia: Each stateroom is equipped with a hair dryer, bathrobes, slippers and a safe. Your bathroom offers toiletries including soaps, body wash, shampoo, conditioner and body lotion.

Africa Cruise & Land Safari: Suites on the Zambezi Queen include private balconies overlooking the Chobe River, en-suite bathrooms with Bao Body amenities, floor-to-ceiling glass windows for riverside views, sliding shutters for sun protection and privacy, private in-room safes and sliding mosquito net doors.

Egypt:  Each stateroom provides bathrobes, slippers, a hair dryer, and spa quality toiletries including soap, body wash, shampoo, conditioner, and body lotions

The staterooms on all of our ships across all destinations include an in-room safe for your personal use.

What amenities are available on board?

What is the entertainment-on-demand system, are there phones in the staterooms.

Europe: Each stateroom has its own telephone, along with instructions for use. Phones may be used to call from stateroom to stateroom and ship to shore. Since the telephone system functions via GSM, there may be times, depending on location, when service is unavailable. Any charges for calls will be billed to your shipboard account. Please inquire at the reception desk for rates.

Vietnam & Cambodia: Each stateroom has its own telephone, which may be used to call within the ship.

Africa Cruise & Land Safaris: There are no phones in the staterooms.

Egypt:  Each stateroom has a telephone that may be used to make calls within the ship

Is air conditioning available in the staterooms?

All staterooms in Europe, Africa, Vietnam and Cambodia are equipped with individual climate control. If you have any questions regarding your stateroom's temperature control, please refer to the instructions or check with the reception desk.

Do I need to bring a converter or adapter?

Electricity on board all ships is 220v, with 2-pin power outlets. You will need an adapter, and/or converter depending on which electrical appliances you bring with you.

Is there laundry service on board?

Laundry services are available on board for a fee. Price lists are available in your stateroom. Please note that clothes cannot be dry cleaned on board.

Are there medical facilities on board?

We strongly urge you to obtain adequate travel insurance to cover any medical treatment and/or medical evacuation while overseas.

Europe: There are no medical facilities on board. However medical services can easily be called from shore if required.

Vietnam & Cambodia: We do not employ doctors or nurses on board the AmaDara. In the event medical assistance is needed, appropriate medical facilities will be contacted. Note that response time can vary.

Africa Cruise & Land Safaris: We do not employ doctors or nurses on board the Zambezi Queen. In the event medical assistance is needed, appropriate medical facilities will be contacted. Note that response time can vary.

Egypt:  We do not employ doctors or nurses on board our ships on the Nile River. As there is no doctor or nurse on board, in the event you need medical assistance, the closest medical facility will be contacted. Note that response time can vary.

Are bicycles available?

Europe: Each of our ships in Europe (excluding Portugal) has a limited number of complimentary bicycles and helmets available for use when the ship is docked and can be signed out for independent use. Most sailings will also offer a choice of bicycle lead excursions with a tour guide and these can be reserved once you are on board. Bicycles are available in 3 different sizes: S, M, L.

We do not have bicycles available on our ships in Portugal, Vietnam & Cambodia, Africa or Egypt.

Use of the bicycles is at your own risk. Therefore, without limitation, AmaWaterways and all of its affiliates are not responsible for any injuries sustained during their use.

Are meals and beverages included on board?

Europe: All meals on board the ships are included in the cruise price. Sparkling wine and juices at breakfast; beer, soft drinks and unlimited wines at lunch and dinner (new selections daily); a Sip & Sail cocktail hour with a selection of complimentary wine, beer and spirits; plus, gourmet coffee, tea and bottled water 24/7.

Vietnam & Cambodia: All meals on board the ships are included in the cruise price. Complimentary soft drinks, juices, house brand spirits, local beers, filtered coffee and tea are available during the cruise. Free flowing wine with every lunch and dinner on board. Imported wine and premium alcoholic beverages are available to purchase at an additional cost. Complimentary water is replenished daily.

Africa Cruise & Land Safaris: All meals on board the ships are included in the cruise price. Complimentary wine and beer are served with all lunch and dinners on board. Coffee and tea are available free of charge throughout the day and during meals from the bar. Premium alcoholic beverages as well as drinks outside of mealtimes are available at the bar for additional cost. Complimentary water is replenished daily.

Egypt:  All meals on board are included in the cruise price. Complimentary fresh drinking water is available throughout the cruise and your room will be restocked each day. Coffee and teas are available free of charge any time of the day . At lunch and dinner, local wine and beer, soft drinks, bottled water and specialty coffees and teas are available on an unlimited and complimentary basis. In the evening, enjoy our "Sip & Sail" cocktail hour. Soft drinks and alcoholic beverages are also available outside of mealtimes for an additional charge.

What type of cuisine is served on board?

Europe: All meals are skillfully prepared by European chefs and consist of both regionally-inspired and Western cuisine made with fresh, locally-sourced ingredients whenever possible. Breakfast, lunch and dinner are served at your table with multi-course menus offering a wide variety of choice, including vegetarian and gluten-free options.

Vietnam & Cambodia: All meals are prepared by local chefs and consist of Western cuisine as well as delicious Vietnamese and Cambodian menu items.

Africa Cruise & Land Safaris: All meals are prepared by local chefs and consist of Western cuisine as well as local cuisine. The mornings offer a full English breakfast and the afternoons offer a lavish gourmet lunch. Dinner is a multi-course meal with a selection of entrées. Certain meals will be served on land.

Egypt:  All meals while cruising are prepared by our executive chefs and we offer a choice of Western and Egyptian/Mediterranean cuisine. 

Dietary Restrictions/Allergies: Please advise your Travel Advisor or call us directly to advise if you have any dietary restrictions or allergies prior to embarkation so we are able to accommodate your request. Please note, though we can provide options to accommodate food allergies and sensitivities, we cannot guarantee there will not be any cross-contamination.

Can you accommodate my food allergies/dietary restrictions?

Please advise your Travel Advisor or call us directly to advise if you have any dietary restrictions or allergies prior to embarkation. In most cases, we will do our best to accommodate special dietary requests and food allergies, but with one exception: Kosher. This diet has specific rules regarding food and its preparation and the shipboard environment does have limitations that prevent us from being able to adequately cater to this dietary need. Please note, though we can provide options to accommodate food allergies and sensitivities, we cannot guarantee there will not be any cross-contamination.

Are audio sets provided during the tours?

Europe: During shore excursions, we provide a sophisticated audio headset system that allows guests to comfortably listen to their tour guide while taking photos or admiring some of Europe's hidden gems.

Vietnam & Cambodia: During shore excursions, we provide a sophisticated audio headset system that allows guests to comfortably listen to their tour guide while taking photos or admiring the surroundings of Vietnam and Cambodia.

Can guests cancel or postpone their cruise without penalty or will AmaWaterways offer credits/compensations?

Our standard cancellation penalties remain in effect for our river cruises. For a limited time, we are extending our Travel Waiver Plus protection for sailings in 2023 and 2024. Please visit   www.amawaterways.com/flexibility

What is the minimum age to travel with AmaWaterways?

All guests under the age of 18 are to be in a stateroom with an adult and must remain supervised at all times; their safety is the responsibility of the accompanying adult(s). In the case where a triple or quad occupancy stateroom is not available or not selected, children under the age of 10 at the time of embarkation may share a stateroom with two adults only in circumstances where the child is able to share the bed with the adults – no additional bed will be provided. Please be aware that balcony staterooms of any kind may be unsafe for minors if left unsupervised. There is a minimum age limit of 4 years old, unless otherwise agreed upon by AmaWaterways.

On our Africa Safaris & Wildlife Cruise program, due to safety precautions, there is a minimum age limit of 12 years old, unless otherwise agreed upon by AmaWaterways.

AmaWaterways does not provide child-specific programs or child-minding facilities. Please reach out to us if you have any further questions regarding our child policy.

Are the ships wheelchair accessible?

Europe: Wheelchair accessibility is very limited on our European ships. We do have an elevator between the two main decks; however, it does not reach the Sun Deck or Piano Deck. Guests would be able to move around the dining room and lounge in their chair; however, the staterooms are not able to accommodate a wheelchair, so while in their stateroom they would need to be able to move around on their own. Their chair would also need to be stored in their stateroom due to limited storage on board. Getting on and off the ship could be a challenge, as the planks are narrow and cannot accommodate a wheelchair or scooter's width. Guests would have to be able to get on and off the ship without their wheelchair and the wheelchair would have to be light enough to be lifted off and on the ramps. It is common to tie up to other river ships in port. When this happens we would sometimes need to travel through another ship to disembark, with many ships requiring we do so from the Sun Deck, where there is only stair access.

During the excursions, a good majority of the cities visited have cobblestone walkways. This may be a challenge to maneuver with a wheelchair. The motorcoaches we use as a main means of transport do not have any sort of lift and there are 4 or 5 steep steps to get on and off.

Vietnam, Cambodia, Africa and Egypt: These itineraries require a person to be able bodied. There are many unpaved roads and the ships do not have elevators.

Do we accept Traveler's Checks on board for payment?

We do not accept Traveler's Checks on board.

Europe: All onboard charges will be in Euros. Payable with cash (Euros) and credit card. Pre-paid charge cards are not accepted.

Vietnam & Cambodia: All onboard charges are in Vietnamese Dong. Payable in cash (USD or Vietnamese Dong) or with credit card. Pre-paid credit cards are not accepted.

Africa Cruise & Land Safaris : All onboard charges are in US Dollars. Payable in cash in the following currencies: US Dollar, Rand (South Africa), Pula (Botswana), Tanzanian Shilling (Tanzania) and credit card (Mastercard/Visa, not American Express). Pre-paid charge cards are not accepted. For credit card payments, the guest’s credit card company will convert their onboard charges into the guest’s home country’s currency at the current exchange rate and service fees may apply.

Egypt:  All onboard charges are in EGP (Egyptian Pounds) and may be paid in cash or with Visa or Master Card (American Express is not accepted). Your credit card company will convert your onboard charges into your home country’s currency at the current exchange rate and service fees may apply. You can also request your credit card be charged in US$. Debit cards and pre-paid credit cards are not accepted. 

How do I obtain a copy of my Travel Protection policy?

If you have purchased Travel Protection with AmaWaterways, please log into the "My Cruise" section of our site. Once you log in, you will be able to access your state-specific policy.

What is AmaWaterways cancellation policy?

Please refer to our full Terms and Conditions in your Invoice Confirmation, our Brochure or on our website to review our cancellation policy.

https://www.amawaterways.com/terms-conditions

Tethering or “Double Docking”

River ships all share docking ports in Europe. Throughout your river cruise it is likely the ship will be docked next to one or two other river ships. During this time, your view from your stateroom may temporarily be obscured by a neighboring ship. It is important to note that in these cases, disembarkation/embarkation may include walking through the adjacent ship(s) lobby or Sun Deck to reach the shore.

What plans does AmaWaterways have in place to adapt to changing water levels on the rivers?

What are the terms and validity of the 115% future cruise credit issued in conjunction with suspended cruises.

This offer is only applicable to cruises affected by suspended operations and applies to guests currently reserved on the sailing at the time of suspension. Future Cruise Credit is equal to 115% of the value of the funds that AmaWaterways has received for all purchased services through AmaWaterways and may be applied to any sailings embarking through December 31, 2023 (or December 31, 2024 for FCC 115% issued in 2021). The 115% FCC is for all services purchased through AmaWaterways, including our Cruise Protection Plus. Any Travel Waiver Plus purchased will be refunded to the original form of payment. FCC 115% is transferrable with written confirmation provided by original FCC owner, and requires the full name of recipient.

Do I need to provide AmaWaterways with my independent flight and/or hotel details?

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The Ultimate Guide to Cruise Ship Tipping

Should you be ready to tip left and right can you just provide one lump gratuity at the end of your sailing afar’s special cruise correspondent weighs in on the dos and don’ts of tipping on a cruise..

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Seabourn is among the select luxury cruise lines that includes all gratuities in its cruise fares.

Courtesy of Seabourn

Cruise lines are very upfront about their tipping policies. Unless you are on an all-inclusive ship that covers gratuities in the cruise fare, such as luxury cruise lines Azamara, Seabourn, Silversea, Regent Seven Seas Cruises, and Virgin Voyages, it is recommended that you tip the crew.

How much to tip on a cruise is actually easier to figure out than you may think, with major cruise lines providing precise tipping guidelines and even automatically adding a suggested gratuity amount to passengers’ onboard account. Some cruise lines even allow passengers to prepay gratuities before they board. Thus, there’s usually no need to determine how much to tip each individual crew member, such as the waiter or the housekeeper—you can often do it all in one lump sum at the start or end of the cruise.

Why are tips expected? The gratuities are supplemental income for the international crew, who often work for low base wages knowing that tips will help augment the amount they are paid—in a similar manner to the tips waiters at your local restaurant receive. While not technically required, tips are generally expected when noted by the cruise line.

No matter the suggested amount, you are free to visit the purser’s desk on your ship to adjust based on the service you were provided. Passengers who are impressed by the service they received might add more, if they make any adjustment at all.

Here’s what to know about tipping on cruise ships.

How much are the suggested gratuities on a cruise?

The total daily tipping rates for cruise waitstaff, cabin stewards, and other shipboard personnel are typically outlined both on the cruise line’s website and on passengers’ cruise documents that they receive prior to their cruise.

The average suggestions for cruise tips amount to between $12 and $16 per passenger, per day—which for a standard seven-night cruise comes to between $84 and $112 extra per person, or $336 to $448 extra for a family of four. There may be an additional suggested amount (typically another $4 per day) for those staying in a suite with a personal butler. Some cruise lines (but not all) will suggest waiving gratuities for children under the age of three.

Many river cruise lines include the gratuities, but for those that don’t, the suggested range is between $10 and $20 per passenger, per day. Similarly, some expedition cruise lines include gratuities while those that don’t recommend a gratuity of around $10 to $15 per person, per day.

The money collected for tips is divided up between the dining service team (servers and assistant servers, for instance) and the cabin steward team (the people responsible for tidying accommodations). In the past, passengers had an assigned table and the same waitstaff throughout the entirety of their cruise. But now, on most cruise lines, guests can choose to dine wherever and whenever they like—a tipping pool ensures that everyone who takes care of passengers receives a tip.

It’s not necessary, but a small tip can be offered for in-room dining.

Photo by Shutterstock

Personally, when I have a great housekeeper, even on a ship that includes gratuities, I will leave a small cash bonus (maybe $20 per passenger) at the end of the cruise. The same goes for waiters. It’s also a nice gesture to hand a small tip ($1 to $2) to room service attendants, especially if they come to your cabin with heavily laden trays when you, for instance, order breakfast in bed.

While the bulk of tips may be made by credit card at the end of the cruise, having some small bills on hand during your cruise vacation is never a bad idea for some of the added gratuities you may want to provide. For these smaller tips, U.S. dollars are typically fine, though it doesn’t hurt to offer it in the local currency if you have some available.

Bar, spa, and specialty dining tipping

Tips for bar personnel are usually included in the bar bill at a rate of 15 to 20 percent of the total bill. The same automatic tipping applies in shipboard coffee bars and ice cream shops. Note that there may be a space on the bill for a tip, which passengers can use to add anything extra on top of the included gratuity, but it’s not necessary.

Some cruisers like to give a bartender a tip of around $20 at the start of a sailing hoping that they will get extra attention, but of course this strategy is completely at each passenger’s own discretion. At the end of a cruise, some may also hand off a few dollars to a favorite bar waiter.

Whether or not to tip a cruise ship bartender is at each passenger’s discretion.

Big ships will automatically add a gratuity of about 18 percent to your massage at the spa or to a blowout in the salon. There may also be a space for an extra tip if you want to add one. Small ships might not automatically add a tip, so be sure to check the bill and leave around 15 to 20 percent if a gratuity wasn’t included and you feel the service warrants it. Also, the spa is one service for which a tip often isn’t included even on luxury cruises that cover all other gratuities. So again, be sure to take a close look at the line’s policy regarding tipping.

At specialty restaurants where meals costs extra, gratuities are typically (but not always) included in the added fee, so be sure to ask about whether or not they are. Even if included, you are free to add more for service that goes above and beyond.

Additional gratuities off the ship

On shore excursions, it’s expected that passengers tip tour guides and bus drivers. How much you tip on cruise excursions is entirely up to you, but a suggested starting price is $3 per person for a half-day tour and $6 per person for a full-day tour for the guide and $1 to $2 for the bus driver. You can, of course, increase that amount based on your experience on the excursion. Bond with your snorkel guide? Up the tip to $20.

Also expecting tips of around $1 to $2 per bag are the porters who collect bags at the pier. If a cruise includes a pre- or post-cruise hotel night, consider leaving a gratuity for the housekeeping staff at the hotel—I typically leave $2 to $5 per day.

Don’t tip everyone on a cruise

While cruisers can get overwhelmed by the extraordinary service and generous amount of tipping that can take place on any given sailing, there are some circumstances under which reaching into your wallet is neither expected nor customary—for instance, it is generally considered bad form to try to tip the captain, officers, and the rest of the management team, such as the hotel director, cruise director, and executive chef.

Cruise ship entertainers—such as these performers on Royal Caribbean’s “Symphony of the Seas"—don’t expect a gratuity.

Photo by Roy Riley/RCCL

The same is true with the entertainment team, with the exception of a piano player performing at a bar who may have a bowl for both tips and song requests.

No tipping is expected for the youth counselors who watch children at onboard kids’ clubs, though passengers can offer a gratuity to them if they would like.

You Don’t Have to Pay Gratuities on THESE 10 Cruise Lines

On most cruise lines an automatic gratuity will be added to your onboard account to cover tips for the staff.

Increasingly cruise lines are including this in the cruise fare. I’ve cruised with a number of lines who include gratuities and I much prefer it.

In this post, we will look at the lines which include gratuities in their cruise fares. The post is based on booking a cruise from the UK.

Note: You cannot remove gratuities on cruises with Costa Cruises. 

Which Cruise Lines Include Gratuities?

Gratuities are included on cruises with Azamara, Celestyal , Crystal Cruises, Marella , MSC , P&O, Regent Seven Seas, Saga , Silversea, and Virgin Voyages .

P&O Cruises Include Gratuities in The Cruise Fare

In 2019 P&O Cruises made the decision to include gratuities in the cruise fare. Prior to this the charge was around £6 per person per day which was one of the lowest in the industry.

Great service comes as standard. While tipping isn’t required or expected on board, rest assured good service and good times are all part and parcel of your P&O Cruises holiday. – Source.

If you still wish to leave a tip this is of course always appreciated but isn’t in any way expected. P&O do have an option for fixed dining and many people will choose to tip their waiters on the last night as they have been waited on by the same people for the duration of the cruise.

Marella Cruises Include Gratuities in The Cruise Fare

Marella are a British ‘all inclusive’ cruise line who include gratuities and drinks in their cruise fare.

All tips and service charges are included in the price of your Cruise.  You’re not expected to tip any of our crew – unless you want to, of course. – Source.

I came away from my Marella cruise with an incredibly small onboard bill. There are lots of included food options on Marella cruises as well as included alcoholic and non alcoholic drinks. To find out more about the ‘all inclusive’ fare from Marella check out this post:  Marella Cruises, what does ‘all inclusive’ include?

Celestyal Cruises Include Gratuities in The Cruise Fare

Celestyal cruises include all tips/gratuities within the cruise fare. I didn’t at any point during my Celestyal cruise feel any pressure to leave an additional tip although this is once again always appreciated.

We call it The Celestyal Inclusive Experience for a reason.  All additional costs such as port and service charges as well as gratuities are included in the final fare of your cruise. This means no hidden charges or surprises whatsoever so you can stick to your vacation budget and enjoy your cruise up until the end. – Source.

To learn more about cruising with Celestyal check out this post which details everything we did during our cruise on Celestyal Olympia: Celestyal Cruises: Review and Daily Photo Diary 2019

Saga Include Gratuities in The Cruise Fare

Saga ocean cruises include all tips/gratuities. Their ‘all-inclusive’ cruise fare also includes specialty dining, drinks with meals, transfers, WiFi, and shuttle buses. I was lucky enough to spend a few days onboard Spirit of Discovery this year and I cannot recommend the ship enough. It was out of this world.

Saga does have a 50+ age requirement though so it’s going to be a little while before I can cruise with them…

Virgin Voyages Include Gratuities in The Cruise Fare

Cruise fares with Virgin Voyages include gratuities and are also referred to as ‘all inclusive’. The cruise fare includes all restaurants onboard, gym classes, basic drinks and WiFi.

MSC Cruises Include Gratuities in The Cruise Fare

In April 2019 MSC decided to include their gratuities in the cruise fare for people booking from the UK and Ireland. Cruisers booking from the USA may still have to pay gratuities.

SERVICE CHARGES / GRATUITIES Service Charge / Gratuities are included in the cruise fare. Tips MSC Cruises does not recommend tipping individual members of staff. – Source.

MSC used to charge $12.50 per person per night which was pretty standard within the industry.

MSC Cruises don’t include gratuities when booking from all destinations. To learn more about this check out this post: 

MSC and Gratuities – Your Guide on How Much You Can Expect to Pay

Luxury Lines

Azamara include gratuities in the cruise fare.

Azmara is the luxury sister line to Royal Caribbean and Celebrity Cruises. Their all inclusive cruise fare includes gratuities, drinks, laundry and shuttles when in port.

It’s worth nothing that a 18% gratuity is added onto spa services.

Crystal Cruises Include Gratuities in The Cruise Fare

Crystal Cruises are similar to Azamara when it comes to gratuities. There are no gratuities automatically added but 18% will be added for spa treatments.

Regent Seven Seas Include Gratuities in The Cruise Fare

Regent include all gratuities in the cruise fare.

Silversea Include Gratuities in The Cruise Fare

Silversea include all gratuities in the cruise fare.

Why Do Some Cruise Lines Include Gratuities?

Luxury cruise lines tend to include gratuities more frequently than budget or mainstream lines. This is because of the higher initial price. That said, more mainstream cruise lines than ever are including gratuities in the cruise fare. “Gratuities included” is often sold as a perk or a benefit of booking with a certain cruise line.

European Cruise Lines

It tends to be the cruise lines which are based in Europe which include gratuities in the fare. This may be to do with cultural differences in regards to tipping in the majority of Europe and the USA.

In the UK we rarely tip for things. I may tip a waiter in a restaurant or a taxi driver but that is about it. The staff in these situations don’t rely directly on tips to get paid unlike how some staff in the USA do. It is because of this that I believe cruisers from the USA are more accepting of additional tips.

Why Do Some Cruise Lines Not Include Gratuities?

By not including the gratuities in the cruise fare the cruise line can make the base price of the cruise look much lower than it actually is. I often see bargain cruise deals flying into my inbox but when you add on things like gratuities it soon becomes apparent that the deal isn’t as good as it first seemed.

The cruise lines know that the majority of cruisers will leave the automatic gratuities on. I personally always do this as I worry about the ‘behind the scenes’ staff who may be losing out if I remove the gratuities and tip directly the crew members that I see.

When cruising there are often other additional costs, to find out what is included in a typical cruise fare, check out this post: Are Cruises All Inclusive? Your Guide To What Is Included.

To learn more about gratuities, including how they also affect drinks and spa treatments, check out this post so that you don’t have any nasty surprises on your cruise:

Cruise Gratuities: A Simple Step by Step Guide For First Time Cruisers

Where To Next?

If you’re considering your first cruise, or would just like to learn a little more about cruising, this post is a brilliant place to start: 67 Cruise Tips From 67 Cruisers. 

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Everything About Cruise Ship Gratuities for 2024 (Amounts, Etiquette, and More)

If you’re a first-time cruiser, then there’s little doubt that you have questions about gratuities and tipping on your cruise. We’re here to help.

First of all, if you’re feeling a little confused, don’t worry — you aren’t alone. In fact, we can’t think of a place where gratuities are handled the same way as they are on a cruise ship.

Gone are the days of simply slipping a waiter some cash or leaving a couple of bills for the room steward at the end of your trip (although you can still do that if you want).

Instead, gratuities on a cruise ship are highly automated, with most people just electing to prepay or being charged a set amount for each day on the ship.

While this is intended to make things easier, the honest truth is that having automatic gratuities can actually lead to more questions. Who gets the tips? How much is charged? What if service is bad?

If you’ve never cruised, then there is no doubt that these questions and more might be floating through your head. To help explain everything about cruise line gratuities, we’ve answered a number of common questions that will make everything clearer before you set sail.

In This Article...

Explained: What Exactly Are Cruise Ship Gratuities

While the name sounds fancy, gratuities are nothing more than a tip paid to the staff members for service during the cruise. The staff works hard to ensure that your vacation is a great one. As a thanks for their service, it’s customary to provide a tip.

The gratuities go to staff that provide passenger-facing services. That means people like the room steward who cleans your cabin and the dining staff. Some cruise lines distribute them even wider to the staff.

These days, the gratuities are set daily amounts paid by each passenger. Instead of one passenger paying a lot and another paying hardly anything, these set amounts ensure that everyone pays the same. The cruise line then distributes the payment to staff.

My Cruise Line Calls it a Crew Incentive or Service Charge. Is that the Same Thing?

Depending on your cruise line, you might find different language used than the word “gratuities.” We’ve seen these charges called tips, gratuities, crew incentives, or service charges .

No matter the language, they all end up being the same thing — a set daily charge to passengers that’s passed on to the crew.

How Much You’ll Pay in Cruise Gratuities

The amount you pay will vary by cruise line, but they are all in the same ballpark. You can expect to pay about $15-$20 per person, per day. Most lines charge $16 at the moment, but it steadily rises each year.

A couple traveling together will see about $30-$40 per day in gratuities, or about $200+ over the course of a week-long cruise.

Below, we’ve listed the current tip amounts charged by major cruise lines as of the time of this writing:

• Carnival : $16.00 per person, per day. $18.00 per person, per day for guests in suites. Guests under 2 years old don’t pay gratuity. Source .
• Celebrity : $18.00 per person, per day. $18.50 per person, per day for those in Concierge Class and AquaClass cabins. $23.00 per person, per day for guest of The Retreat. Source .
• Disney : $14.50 per person, per day. $15.50 per person, per day for those staying in Concierge Staterooms and Suites. Source .
• Holland America : $16.00 per person, per day. $17.50 per person, per day for guests in suites. Source .
• Norwegian : $20.00 per person, per day. $25.00 per person, per day staying in suites and The Haven. Guests under 3 years old don’t pay gratuity. Source .
• MSC Cruises : $16.00 per person, per day. Guests over 2 years old and under 12 years old pay $8 per day. Passengers under 2 years old don’t pay gratuity. Source .
• Princess : $16.00 per person, per day. $17.00 per person, per day staying in mini-suites. $18.00 per person, per day for guests in suites. Source .
• Royal Caribbean : $16.00 per person, per day. $18.50 per person, per day for guests in suites and higher. Source .

How Are Cruise Line Gratuities Paid?

How do you actually pay tips on the cruise ship? In the past, the process used to be that the cruise line would put envelopes in your room on the last day of the cruise. Passengers would then put cash in the envelope for the crew members. These days, everything is automatic.

When you book the cruise you’ll have the ability to prepay gratuities . You are charged a set amount, per person, per day. You simply pay this extra amount in full for your cruise as part of your cruise fare.

If you don’t decide to prepay the tips, then the amount is automatically charged to your onboard account each day. When it comes time to settle your final bill at the end of the cruise, you’ll have the gratuity charges to pay as well.

Want to tip more? You can still hand out cash to individual members of the staff that you appreciate, although it’s not required.

Is Every Passenger Charged Gratuities? 

The vast majority of passengers are charged these tips, no matter if they are young, old, have special requests, eat in the main dining room, or only hit the buffet.

That said, some cruise lines make exceptions for small kids. For example, Carnival does not charge tips for kids under two years old. Norwegian Cruise Lines doesn’t charge gratuities for kids under three. However, for the most part you can expect that every passenger on your trip will see a charge.

Here are the policies for major cruise lines:

• Carnival : Guests under 2 years old aren’t charged gratuity.
• Disney : All guests pay gratuities at their discretion.
• Holland America : All guests pay gratuities.
• Norwegian : Guests under 3 years old don’t pay gratuity.
• MSC Cruises : Guests under 2 years old don’t pay gratuity. Guests over 2 years old and under 12 years old pay half amounts.
• Princess : All guests pay gratuities.
• Royal Caribbean : All guests pay gratuities.

How Can I Know How Much I Will Be Charged in Tips?

When you book your cruise, the gratuity amount is usually disclosed in full for your trip, with an option to prepay the amount with your cruise fare.

If you’d like to calculate exactly what your gratuity amount will be before you book your trip, then you can use our calculator here . Simply enter the cruise line, length of trip, and the number of passengers and it will show you precisely how much you’ll be charged.

Can I Adjust the Amount of Gratuities?

For most people, the service they receive on a cruise is outstanding. They recognize that the staff goes above and beyond to make their vacation enjoyable. But that’s not always the case. With millions of passengers sailing every year, there’s inevitably going to be someone who feels they received poor service.

If that’s the case — and you decide you want to change the amount you are charged for tips — then you can do that. Gratuity charges are typically not mandatory and can be adjusted. To do so, simply head down to Guest Services on the ship to tell them that you want to change your tip amounts.

That said, it’s unusual to adjust the gratuity amount, and the staff works extremely hard to make your trip enjoyable. If you have a major issue, however, you can change your gratuity amount accordingly.

What If I Don’t Pay Gratuities on my Cruise?

With the introduction of automatic gratuities, it’s much more difficult to avoid paying tips on your cruise. That said, in theory you could request that tips be removed from your account and not tip at all.

So what will happen? As far as your trip, likely very little. The staff isn’t likely to treat you any differently or even know that you aren’t tipping (after all, some people still like to pay cash at the end of the cruise). They will still go out of their way to make your cruise comfortable and enjoyable.

That said, if you don’t pay gratuities, then it’s the staff that will be hurting — not the cruise line. The cruise line collects the tips and then distributes them accordingly. Without your contribution, the compensation for the staff members will decrease. For staff members that rely on these dollars, that can be a major blow.

How to Pay Extra (If You Want)

Want to pay more in gratuity? That’s allowed. In fact, the staff will love that you want to give them more money. If you want to pay extra, we suggest simply handing cash directly to the people you want to recognize for their service. This happens regularly for passengers feeling generous or thankful for the staff’s work during their trip. In fact, your cruise line might leave a few envelopes in your room exactly for this purpose.

Should I Prepay the Gratuity Charges?

When you book your cruise, you’ll be given the opportunity to prepay the gratuities. In this case, you can simply choose to have them lumped in with your cruise fare, paying them all at once.

The advantage is that you get your payment out of the way ahead of time. So when you’re on the ship, it’s one less charge to worry about.

On the other hand, many people choose to instead pay the gratuity charges automatically through their onboard account once on the ship . Each day there will be a gratuity charge — or a lump sum added at the end of the trip.

The advantage here is that you get to hold on to more of your money for longer. Instead of handing over the charges well in advance of your sailing, you can keep it until you’re actually on your cruise.

Bottom line is that it comes down to personal preference. You can get the charge out of the way early, or hold onto your money until you actually sail.

Who Gets the Gratuities That You Pay?

From the passenger perspective, the gratuity amount is simple — pay a set amount per person, per day, and be done.

On the cruise line side, that money gets cut up to be distributed. The tips are spread out between the room steward, dining staff, and others that have customer-facing positions. That said, cruise lines are quiet on exactly how the charges are distributed.

The good thing for passengers about gratuities is that this distribution is done automatically by the cruise line instead of having to give tips to several different staff members at the end of your cruise.

Why Aren’t Gratuities Just Included in the Price of the Cruise?

For some cruise lines (usually luxury lines), gratuities actually are included in the fare — you don’t pay anything extra apart from your cruise fare.

However, for the majority of mass market cruise lines the gratuities are extra charges on the price of your cruise. These can be a surprise to some people, especially first-time passengers.

While the cruise lines might say differently, we think that gratuities aren’t included in the headline price for marketing purposes. There’s little doubt that the extra tips can be expensive. The cost for two people on a week-long cruise can be well above $200.

Meanwhile, cruise fares are often shown as dirt-cheap prices. They are often expressed as the rate for a single person (despite having to pay for double occupancy) and don’t include port fees or taxes. Having to add in gratuity costs to these advertised rates could make them less attractive to potential cruisers.

How Often Do the Gratuity Rates Increase?

The tipping rates charged change from time to time. We’ve seen instances of multiple increases in a year and other times when rates won’t change for a year or two. Just like the price of anything else, you should expect over time for these rates to continue to rise slowly but surely. Typical increases are around $1 per person, per day and seem to happen about once a year. 

One perk of pre-paying gratuities is that if you pre-pay and the rate later increases, you aren’t charged the higher rate.

Who Else to Tip While On the Ship

You would think that paying a hefty daily tip would cover everyone on the ship. In fact, there are a couple of instances where paying additional gratuity is recommended or automatic.

First, any time that you buy a drink from the bar, you will be charged an extra tip, usually 18%-20% of the menu price, depending on the cruise line. This happens automatically and will be tacked on to the price. So a $10 menu price on a cocktail is actually around $12.

Be aware that when you sign the receipt there will be another line for an additional tip. Unless you are feeling generous, there’s no need to tip more .

Second, any time that you purchase anything service related — such as dinner at a specialty restaurant or a service at the spa — expect there to be a tip added on to the cost. Again, this normally runs around 18%, but can range from 15% to 20%, depending on the cruise line.

Finally, if you order anything from room service, then it’s expected that you give a couple of bucks to the staff member that delivers the food.

Other than that, your gratuity charges cover the housekeeping and dining staff. So when you leave the room you don’t have to put down any extra cash (unless you want to). And when you leave the dining room, no need to drop down any money on the table.

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We have just returned from a Cruise on NCL around the Canaries and Med The Crew was 65% Philipino and were on minimum wage. Although I appreciate that NCL is a USA Company that has no respect for its workers it is why they recruit from Asia, instead of paying a decent living wage they charge the passenger’s outrageous gratuities to compensate for their bad business practices. The only reason they will not add the Gratuites to the original brochure price or remove them like P&O has is then they would have to pay their crew a living wage. In the UK we tip for good service not to prop up the wages of poorly paid employees.

The employer has to pay its employees their salaries And we thé customers should not be worried about this. We pay the Cruise and that’s it. This tipping business is getting out of control and is shifting responsibility from the employers to the clients using our guilty conscience from being on a cruise? Also in the restaurants, hair salons, all businesses …this is all wrong

The baggage porters at the port do not work for the cruise line, but for the port itself. You customarily tip $1 – $2 per bag (more if you want) OR you can NOT tip and risk that the one guy you didn’t tip handles your bag with care and the bag actually makes it on the ship and doesn’t “accidently” get left behind. The risk to me isn’t worth the $5 tip we give for 2 bags. On another subject, what makes Miami the worse port? We just booked a cruise out of Miami for the first time in 10 years. What makes it “the worse”, other than your bad experience with the porters dictating what you should tip, which is 199% wrong, in my opinion.

I don’t understand why we are paying the salaries of the teams and not the cruise line. I know Tui and P&O don’t charge gratuities, it’s actually the choice of the person if they wish to give a tip. I have booked with NCL next year because I’m advised taking my money can either be pre paid or can opt out. I so hope that’s true.

I think this was an excellent way of looking. Have a set routine payout and adjust accordingly to the level of service.

This abuse of tipping allows companies to pay their workers a lower wage and pocket the profits. Whatever happened to just doing the job you’re paid for? Housekeeping is supposed to make up rooms, servers are supposed to serve food… But I’m supposed to pay a hundred bucks a day for a family of five, in the same room, and after I’ve already paid five grand for the cruise? Ridiculous.

All of you have great advice. I too pay in cash and at times have given extra. What do you do about the porters at the ports. I gave always given them money to take my bags to the ship. Tipping is out of control everywhere. In Miami the worst place to board the ship. I have stepped out of the shuttle seeing the conveyer a short distance away. The porter stands there counts the luggage and has told the price for a handling fee. Really, do they get an hourly wage that’s so low they need tip to survive? Are tips required? What the real deal? If tips are not required, do their supervisors know about this up charge?

If I travel with my family of 4, and I pay the waiting $20 ($5 per person) staff each time we eat in the dining room, which would be for dinner only, over 7 days, that would $140. Then if I pay another $5 per person each day for room clean-up, that’s another $140, for a total of $280. I think these amounts are reasonable. But RCCL wants to charge $448. That doesn’t seem fair.

Thank you! You were extremely helpful for my upcoming cruise!

When we researched tipping policy on a recent Princess cruise, we found that the cruise line pools that money and uses it for bonuses, etc. over all its ships, not just the cruise we were on. I find this to be an outrageous ploy to hide the true costs of a cruise. We nearly always opt out of tips and tip whom we want directly.

We are cruising with NCL later this year & we have a beverage package included & gratuities included does that mean we will not pay any more gratuities at end of cruise?

Yes, except if you are sailing in the U.S., then NCL tacks on the gratuities on the amount of the beverage package even though the package is free. So the $99 per day package is free, but you are charged about $20 per day still for the drink package gratuities.

I Agree, we always opt out and give tips to our steward and waiter/waitress at the end of the cruise.

We always hand our tips in cash to the person whose service we wish to commend. We never use a credit card for our on ship account. We deposit cash to use for our onboard account. If gratuities show on our account when we settle at cruise end, we ask for them to be removed. We want the people who earned the tip to receive, not the lousy,greedy, uninvolved government! We rarely buy anything on the ship of value. We use prepaid drink cards to purchase beverages.

Great advice. This is my first cruise. I didnt know I could have the tips removed from my room charges. I detest the idea of: A. not knowing who my tip is going to B. Paying a tip twice C. Paying a standardized tip for poor service. I want the employee to know they received a tip from me. Not to split them across all the employees equally. All service isn’t created equally.

What sucks is the workers then have to pay a tax on the “tip” where we would rather give the workers a “gift” of cash.

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AmaWaterways Gratuity Guide: How Much to Tip on Your Voyage

Understanding the nuances of gratuity customs on river cruises can significantly enhance your overall experience. This AmaWaterways gratuity guide explains recommended daily tip amounts for staff and when to provide gratuities.

AmaWaterways suggests gratuities of €100 per person for a 7-night cruise, and €3 to €5 per person daily for the cruise manager.

Tipping Customs

• Gratuities are a significant part of acknowledging staff service on AmaWaterways.
• There are clear guidelines for tipping amounts based on your cruise itinerary.
• Understanding these guidelines helps in budgeting for your river cruise experience.

On this page:

What are gratuities, gratuities on amawaterways, how gratuities affect your cruise fare, allocating tips among crew members, guidelines by destination, cultural considerations for tipping, managing gratuities on board, when to offer additional gratuities, understanding cruise line tipping policies, practical tips for passengers, faqs on tipping, terms and conditions of gratuities, tips for budgeting your trip.

In the context of AmaWaterways:

• Gratuities are recommended payments to crew members for their work.
• The amount can vary but is a tangible way to say "thank you" to those who made your journey more enjoyable.

AmaWaterways gratuities typically cover a specific range:

• They are suggested, not mandatory, but deeply appreciated by the staff.
• The typical suggested gratuity falls between 12 to 15 euros per passenger, per day.

Here’s how it generally breaks down aboard an AmaWaterways cruise:

• The gratuity is an addition to your cruise fare, for the attentive service you’ll receive.
• You directly contribute to the welfare of the hardworking crew by participating in this tradition.

Remember: By offering gratuities, you acknowledge the behind-the-scenes efforts that go into ensuring your cruise experience is seamless and unforgettable.

Understanding the gratuity policies on AmaWaterways is important as it directly affects those who will make your cruise experience special. Let's break down the gratuity guidelines, payment methods, and currency preferences.

Gratuity Guidelines

AmaWaterways recommends a daily gratuity of 12-15 euros per passenger which is intended to recognize the hard work of the crew members . For the Cruise Manager and tour guides , during excursions , an additional tip is typical, often suggested at 2 euros per person, per day.

Payment Methods

Gratuities can conveniently be added to your onboard account or can be provided in cash . If opting for a cashless method, arranging payment through the reception desk via credit card is also possible, providing a hassle-free way to handle tips.

Currency Preferences

When it comes to the preferred currency for gratuities on AmaWaterways, euros are most desirable. This preference facilitates easy distribution amongst the crew and staff and is particularly practical when cruising through multiple countries that use the euro as their standard currency.

When you book a river cruise with AmaWaterways, your cruise fare is just the beginning. Gratuities are a significant consideration, as they are not included in the upfront cost of your cruise. Here’s how they impact your overall payment:

Gratuities Suggested by AmaWaterways

• Recommended Amount : Typically, AmaWaterways suggests a gratuity of 12-15 euros per passenger, per day.
• Payment Options : These gratuities can be paid in cash or added to your onboard account.

Taking this into account, let's do a quick calculation:

Gratuity for Special Service

• Cabin Steward and Crew : AmaWaterways provides guidance for rewarding exceptional service provided by the crew and cabin steward. The recommended amount is 17 dollars per person, per day for the crew and 2 dollars per person, per day for the Cruise Manager.

So, for example, if you're on a week-long AmaWaterways river cruise, you can expect to add approximately 119 to 147 euros per person to your cruise fare for crew gratuities alone. Remember, these gratuities ensure the hardworking crew who enhance your river cruise experience are fairly compensated for their service.

When you travel with AmaWaterways, you participate in a gratuity tradition that is both generous and fair, ensuring that all crew members receive recognition for their service. Let's take a closer look at how this process works.

Understanding Division of Tips

Tips given on an AmaWaterways cruise are shared among the crew members who all contribute to your onboard experience. This collaborative system means that from your cabin steward to the hotel manager , and even the entertainment staff, everyone receives a portion of the tips.

• Cabin Stewards : These individuals work tirelessly behind the scenes to maintain the cleanliness and comfort of your accommodation.
• Hotel Manager : They oversee the operational side of your stay, ensuring that all hotel services on the ship meet high standards.
• Entertainment : The on-board entertainment is curated by a team that strives to enrich your cruise experience with engaging performances and activities.

Your gratuities are allocated in a way that acknowledges each person's role in making your cruise enjoyable. If you'd like more information, the policy on how to provide gratuities in cash or credit card is a useful resource. Additionally, guidelines suggest a tip amount of 12-15 euros per passenger, per day which are then fairly distributed among the crew.

When embarking on an AmaWaterways cruise, it's important to know the recommended gratuities vary by destination. These guidelines are designed to ensure you can show appreciation for the service you receive during your cruise.

For your European river cruises, a daily gratuity of 12-15 euros per passenger is suggested. You have the option to pay in cash or add it to your onboard account.

• 7-Night Cruise : A common duration for European river cruising.

Southeast Asia

Cruising through Vietnam on the Mekong, the tipping can be different.

• Vietnam and Mekong : Tips can be paid in local currency or US dollars, with suggested amounts communicated onboard.

In Africa, specifically on Egypt trips , the tipping structure is comprehensive.

• Egypt and the Nile : Across the 12 days, a total of approximately $250 per person is recommended. This covers all services including excursions and those particular to Cairo pre- and post-cruise.

When traveling with AmaWaterways, it's important to understand the cultural norms of tipping to show your appreciation for the service you receive. While AmaWaterways provides guidance on gratuities, be mindful that tipping is discretionary and should reflect your experience.

• Local guides in different regions might have varying expectations for tips.
• It's customary to tip drivers for their service, separate from the onboard crew.

Cultural Differences :

• Each country may have a different baseline for what is considered a generous tip.
• In some cultures, tipping too much can

When you're enjoying the serene waters and impeccable service on an AmaWaterways river cruise, understanding how to manage gratuities for the attentive crew can enhance your experience. Recognizing their hard work is made convenient through options to add gratuities to your onboard account or to provide them in cash.

Adding to Onboard Account

• You can add gratuities to your onboard account , allowing for a seamless and worry-free process.
• Simply inform the reception desk that you wish to charge gratuities to your credit card , and they will handle the rest.

When opting for this method, gratuities are divided among the crew members, ensuring that each person who contributed to making your voyage memorable is appropriately compensated. Whether you choose to manage your gratuities via cash or through your onboard account, AmaWaterways provides the flexibility to suit your preferences, ensuring that the focus remains on your river cruise experience.

When you encounter exceptional service on your AmaWaterways cruise, you may feel compelled to offer additional gratuities beyond the suggested amounts. This is a personal choice, expressing special thanks for extraordinary attention or assistance. Consider extra tips in these scenarios:

Cruise Director: If your Cruise Director has gone above and beyond, organizing seamless activities and providing personalized attention, showing your gratitude with an additional gratuity is a thoughtful gesture.

Cabin Staff and Butler Service: Perhaps your butler or cabin crew provided impeccable service, addressing your requests promptly and with care. In such cases, an extra tip is a sincere way to acknowledge their efforts.

Local Guides: Did a local guide make your shore excursion unforgettable with their knowledge and enthusiasm? Feel free to recognize their expertise with a gratuity.

Exceptional Crew Members: If a particular crew member stood out for their service, an additional tip is a direct way to thank them.

Remember, while additional gratuities are not expected, they are always appreciated by those who go the extra mile to enhance your cruising experience. It's a personal acknowledgment of their professional dedication.

When planning your river cruise, it's essential to be aware of the tipping policies specific to the cruise line you've chosen, as these can vary and affect your overall budget.

Comparison with Other Cruise Lines

AmaWaterways typically recommends a gratuity of 12-15 euros per passenger, per day. For example, on a 7-night cruise , a recommended tip is around 100 euros per guest, directly benefiting the crew who ensure your experience is memorable.

Viking , another prominent river cruise line, has a rather similar policy, suggesting passengers consider a tip that reflects their satisfaction with the service received.

In comparison, Avalon provides guidance for tipping but also includes it in the overall cruise fare for some destinations, which can simplify your experience.

For cruises on rivers in China or Russia , where cultural norms around tipping differ from European standards, cruise lines might adjust recommended gratuity levels or handle them differently to fit local expectations.

American Cruise Lines , operating in the US, often has a different tipping structure, encouraging guests to use their discretion based on the level of personalized service provided.

It's important to note that tipping policies not only reflect the appreciation for the crew’s service but also contribute significantly to their income. When you're on board, you'll see that their hard work is what makes your journey truly enjoyable.

When preparing for your river cruise with AmaWaterways , packing the right items and knowing about the gratuity policy can enhance your experience. Here are some tips:

• Comfortable Footwear : Ensure to pack comfortable walking shoes for excursions.
• Sun Protection : Sun protection should include sunscreen, sunglasses, and a hat.
• Gratuity Payments : It is suggested to budget for gratuities which are not included in your cruise fare.
• Currency for Tips : If tipping in cash, euros are preferred, ensuring a smooth transaction for the crew.
• Tipping at Reception : Credit card payments for tips can be processed at the reception desk.

Remember, these tips are recommendations meant to keep you comfortable and prepared, allowing you to enjoy your cruise without any worries.

When planning your journey with AmaWaterways, understanding the tipping policies is an essential part of preparing for your cruise. This section brings clarity to common queries regarding gratuities.

Questions on Gratuity Amounts

What is the suggested gratuity amount on an AmaWaterways cruise? AmaWaterways suggests a gratuity amount of 12-15 euros per passenger, per day. This is not included in your cruise fare and is considered discretionary.

Is gratuity included in the cruise fare? No, gratuities are not included in the basic cruise fare . They are separate and given at your discretion.

Handling Tipping Discretion

How should I handle discretionary tipping if the service exceeds expectations? If the service provided by the crew is exceptional, you may adjust the discretionary tipping amount according to your level of satisfaction.

What if I wish to tip less or not at all? While gratuities are discretionary, they are encouraged as a means of appreciating outstanding service. However, you retain control over the amount you decide to tip.

When traveling with AmaWaterways on their delightful river cruises, it's important to know their guidance on gratuities.

Gratuity Policy:

• AmaWaterways recommends a gratuity amount of 12-15 euros per passenger, per day.
• As your carrier on the cruise ship, they ensure the crew members are fairly compensated for their service.

How to Pay:

• You may add gratuities to your onboard account or pay in cash.
• Gratuities are discretionary, allowing you to reward the excellent service you receive.
• Cabin Stewards
• Cruise Managers

AmaWaterways' Terms & Conditions provide further details on payment methods and policies.

Keep in mind that reviewing and understanding the terms prior to your voyage ensures smooth sailing for both you and the dedicated crew who work tirelessly to provide you with an exceptional travel experience.

When planning your river cruising adventure with AmaWaterways, careful budgeting for gratuities can ensure a worry-free holiday. Since gratuities are a part of the cruise experience, knowing the recommended amounts and including them in your trip budget is essential.

Gratuity Guidelines:

• The suggested gratuity is 12-15 euros per passenger, per day .
• Tips can be prepaid or added to your onboard account.

Consider the length of your cruise to calculate the total gratuity cost upfront. Here's an example for a 7-night river cruise:

Keep in mind, these are recommended amounts, and you're welcome to adjust based on the service quality.

Additional Tips:

• Remember, the butler's tip is separate, often 3-5 euros daily.
• Set aside this amount in your budget to avoid surprises.

Contingency Fund:

• It's wise to have a 'just-in-case' fund.
• Add an extra 10% to your gratuity budget for unplanned expenditures.

By allocating funds for gratuities in your initial budget, you'll enhance your cruising experience, knowing all expenses are covered. Happy cruising!

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River cruise tipping

I was watching a vlog about Viking river cruises and the narrator said that, even though almost everything is included in the price, tipping is not. Which surprised me. He laid out some general daily guidelines and it seems to come to about 20 euros a day.

Does that sound right? If so, doesn't that mean I have to break my own you-don't-need-cash-in-Europe advice and load up on euros? Or do they somehow let you put it on a credit card?

I just wish they would bake the tips into the fare.

In Viking's Q and A section it says gratuities are included but you can include more at your discretion,

Another reason we like TAUCK better than Viking, AMA, Avalon, etc - it is truly ALL INCLUSIVE including excursions, tips, unlimited 24/7 top shelf alcohol.

Yes, you do have to tip on most other river cruise lines (except on Tauck and Uniworld - which are truly all inclusive). We've cruised with Viking, Avalon, AMA and everyone's tip was added to their acct the last night - you had the option to tip more if you wanted - it definitely wasn't included in the initial payment. Viking is NOT an all inclusive tour. Once you go with Tauck or Uniworld, you will never go with anyone else. We've taken 12 River Cruises on many different companies over the past 15 years - we have 3 more booked with Tauck for 2023 and 2024. That said, Viking employees work hard and certainly deserve every tip they get.

If they baked it into the fare, us Americans would tip on top of that anyway. It's baked into us.

We took a Viking cruise. Tipping was pretty close to mandatory. I believe it was $200 which is then split among the service workers. I think, if I am recalling correctly, it was automatically charged to the accounts. There even was a spiel the night before the end of the trip that in effect, we were allowed to tip more for employees that might have been especially helpful. I also recall that passengers were allowed to opt out of the automatic tipping, but it seemed like it just wasn't done.

It did grate on me some. Everything is included, but not really. Other than that, we really did enjoy the cruise and may some day take another.

On our Viking River Cruise, the tip was added to your account and you paid your final bill by credit card. So NO you don't need Euros at the end to pay this. Having said that: You should have some Euros on you from the beginning of your cruise. I am surprised on how many Viking passengers didn't get any Euros beforehand and tried to pay for items while on shore excursions in US dollars. These passengers were upset that European merchants wouldn't accept US dollars!!!!! "Why not?" said one. "They take them on our Caribbean cruise!" It was an good example of being an ugly American.

We did a Viking River Christmas Market cruise in December 2022. You register a credit card when you embark. Near the end of the cruise, a tip is added to your bill. You can view the charge on the television in your stateroom. Ours was $133 per person ($16.67/day USD).

The amount can be adjusted or deleted by speaking with a person at the guest services desk. I have seen people at the desk asking to remove the tip and they did it. I guess there could be a variety of reasons - the person doesn’t tip, they want to tip individuals in person. I don’t know. I understand that tips are included in the fare for travelers booking from the UK and Australia (and maybe others).

We think the amount assessed is fair. In addition, we leave a bit more cash (local currency) in an envelope for our cabin steward(s) and sometimes one or two servers who treated us exceptionally well. We’ve done two Viking river cruises, three ocean, and one expedition. We like Viking and think the service is great. Hope you enjoy your trip!

PS - You might take a few euros to tip the local guides on excursions.

How can it be a tip if it's compulsory or included in the price? Surely that just makes it another charge. Tips are meant to be a recognition of good or exemplary service so paying tips for every staff member, even upfront, is not a tip/gratuity, it's a charge.

Just pay the staff more.

JC, it does seem rather comical. If the tips are more or less baked in, then just include the price in the regular fare. This tipping stuff is getting ridiculous. It's annoying to check on prices but with the add-ons it's a completely different ballgame. Just be up front from the get-go.

derek, man, that's embarrassing.

Just returned from a Viking river cruise in Europe. For those concerned about such things there was an optional tipping charge that you could add to your bill which was explained as covering the entire crew for the week. It was optional - you could elect not to participate and go ala carte if you so chose ... or forego tipping altogether I suppose. There was a "suggested" amount per person offered but you weren't obligated to participate, nor did I perceive any pressure to do so. Given the quality of the service offered aboard we were happy to go with the suggested amount and be done with it, but to each their own I suppose.

I took a Viking Cruise several years ago. They sent a booklet before the trip going over several things. One was tipping. It clearly said the 'expectation' was at the end of the journey the tip should be per day/$X (I don't remember the specific amount, but it was in dollars.) However, at the end of the journey, at our meeting the night before departing to review the departure process, they stated the tip should be 'X' euros. At the time the difference between euros and dollars was quite significant. I believe you were provided an envelope in which to leave your tip at the front desk. I left my tip in $$ equivalent, not euros because that was what I had initially been told. I enjoyed my river cruise and would do it again. However this switch from dollar to euro (to their advantage) was just one reason why I would not take Viking again.

We have taken 2 river and 2 ocean Viking cruises and we are going on our third ocean cruise this July with Viking; the service is wonderful. The tipping is "Suggested" but by no means required. They add the tip to the charges at the end of the cruise on the last day of your account page (can be paid with credit card) but you have the option of changing the amount to more, the same or to delete it completely. It is simply the same as when you go to a restaurant and they have "Suggested" amounts to pay the server added in the gratuities section of 18%, 20%, 25%, etc.

You do what you deem appropriate to the service you received.

We have taken two Viking river cruises. That was enough. Then we took an AMAWaterways river cruise which was so far superior in every category that we won’t ever take another cruise with Viking. They tried to keep us from leaving the ship on our own to walk around the river towns as if we were children. No toiletries were provided so we had to shop on shore without being able to read German, etc.

We took 2 Viking cruises last year and toiletries were in the bathroom and had no issues coming and going off the boat by ourselves. You have the option to pay by credit card ahead of time (I think up to week before the cruise) if you want to pay in $. If you want to pay in Euros then do on the boat. I look to see what the conversion rate is to see what is better. On our second cruise last summer the Euro was so much lower that it was better to pay in Euros on the boat but in the spring the rate was almost equal so we payed in $ ahead of time. We gave more of a tip to those people that really helped us on the boat. I think by having it this way you get options to tip or not to tip , $ versus Euros ect. Versus just having it in the price of the trip. We love Viking.

We had soap, shampoo, conditioner and lotion in our bathroom in quite generous sizes. I wished they had a magnifying mirror, but that's just me. Maybe Suki's cruise was during COVID? I had looked into a Viking Cruise during COVID and for certain countries they were not letting people explore on their own given the COVID risk perceived. Also, I know you can not explore Russia independently unless you obtain a visa or some similar type of document.

I should add that I think the tip was $200/couple which is small in comparison to the total cost of the cruise. I do recall we tipped an extraordinary local guide in Strasbourg. I would rather tip the local guides for great service than be essentially mandated to pay a group tip. Viking, just pay the employees a bit more! We would have tipped a few people that were particularly helpful on the ship if we hadn't been a little annoyed with the whole thing and the extended conversation by the cruise director, how we were absolutely allowed to tip certain folks extra with lots of comments in terms of who those folks might be.

“They tried to keep us from leaving the ship on our own to walk around the river towns as if we were children. No toiletries were provided”

Suki, when was your cruise? We’ve never experienced anything like that with Viking. If we don’t have a specific excursion booked, we jump off as soon as the ship docks. You do need to check in and out with your room card but it’s no problem as long as you return by ‘back on board’ time. There’s always a full line of Freyja toiletries which are replenished daily. I’m sorry you had this experience.

I’ve never cruised with AMA. What did you find to be “far superior” to Viking?

I’ve been on 3 Viking trips, two river and one ocean, and have always had toiletries. And the only trip we have been on when we couldn’t just get off the ship on our own was in the fall of 2021 during Covid and it was due to Covid. It was a wonderful ocean trip to Malta/Greece/Croatia. If the country was classified as a category 4 by the state dept., as was Malta and Greece, we could not go off on our own. If it was a category 3, like Croatia, we could and did. I was grateful to Viking for keeping us safe.

"Tip" is a misused word in cruising. Better to think of it as a surcharge. Just how much choice the customer enjoys will vary from line to line. On CroisiEurope, a large French-operated river line, the amount to pay per day was suggested, to be delivered at the end of the trip in an envelope. I suppose the secrecy would allow some choice. My bet is that few customers would give back an empty envelope. With all food and drink being included in the fare, tipping a server at the table or bar was rare. (All passengers except me were European and I've spent enough time travelling to not automatically follow North American ways.)

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Cruise Ship Gratuities: A Complete Guide for 2024

Ahoy there! Set sail on your next cruise adventure armed with the ultimate guide to cruise ship gratuities for 2024. This comprehensive guide offers you a treasure trove of valuable information, including the appropriate amounts to tip, etiquette guidelines, and insightful tips to ensure your gratuity experience is smooth sailing. Don't miss out on this essential resource that will guarantee you navigate your way through the world of cruise ship gratuities like a seasoned sailor. Get ready to embark on an unforgettable voyage of gratitude and generosity!

Understanding Cruise Ship Gratuities

What are cruise ship gratuities.

Cruise ship gratuities are additional charges that are often automatically added to your onboard account to compensate the crew members for their services during your cruise. These gratuities, also referred to as tips, serve as a way for passengers to acknowledge and show appreciation for the hard work and exceptional service provided by the cruise staff.

Why are cruise ship gratuities important?

Cruise ship gratuities are important because they play a vital role in the livelihood of the crew members who rely on these tips as a significant portion of their income. By contributing to the gratuities, you are recognizing and supporting the efforts of the hardworking individuals who go above and beyond to ensure your comfort and satisfaction throughout your cruise vacation.

Who should you tip on a cruise ship?

When it comes to cruise ship gratuities, it is crucial to know who to tip. Typically, it is customary to tip the cabin stewards, waitstaff in dining areas, bartenders, and other service personnel who assist you during your cruise. Additionally, it is important to remember that not all gratuities are automatically added to your account, so it is essential to familiarize yourself with the specific guidelines and recommendations provided by your chosen cruise line.

How are cruise ship gratuities calculated?

Cruise ship gratuities are calculated either automatically, per person per day, or on a discretionary basis. The specific calculation methods can vary depending on the cruise line. Automatic gratuities are predetermined and added to your onboard account, while discretionary gratuities allow you to adjust the amount based on the quality of service you receive. Prepaid gratuities offer the convenience of paying for gratuities in advance, and additional gratuities allow passengers to express additional appreciation for exceptional service.

Types of Cruise Ship Gratuities

Automatic gratuities.

Automatic gratuities are the most common type of cruise ship gratuities. These charges are added to your onboard account, typically on a per person per day basis, and are distributed among the crew members involved in providing services throughout your cruise. Automatic gratuities ensure that a fair distribution is made to all the individuals who contribute to your overall cruise experience.

Discretionary gratuities

Discretionary gratuities provide passengers with the flexibility to adjust the amount of gratuity they wish to give based on their satisfaction with the service they receive. These gratuities can be adjusted either upwards or downwards, depending on the passenger's discretion. It is important to note that some cruise lines may have specific guidelines on adjusting discretionary gratuities, so it is advisable to check with the cruise line's policies before making any adjustments.

Prepaid gratuities

Prepaid gratuities offer passengers the convenience of paying for their gratuities in advance, usually at the time of booking. This allows passengers to have a better understanding of their overall cruise budget and eliminates the need to budget for gratuities separately during the cruise. Prepaid gratuities are typically distributed among the crew members as per the cruise line's predetermined allocation.

Additional gratuities

Additional gratuities refer to any extra gratuities that passengers may choose to give above and beyond the automatically added or prepaid gratuities. These additional gratuities are an opportunity to express extra appreciation for exceptional service or to reward specific crew members who have gone above and beyond to make your cruise experience memorable. Such additional gratuities are usually given in cash directly to the crew member.

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Factors Influencing Cruise Ship Gratuities

Cruise line policies.

Cruise line policies play a significant role in determining the calculation and distribution of cruise ship gratuities. Each cruise line may have its own unique approach, guidelines, and recommended gratuity amounts. It is essential to review and understand the gratuity policies of your chosen cruise line to ensure that you are adequately informed about the expected gratuity amounts and distribution methods.

Cruise length and type

The length and type of your cruise can also influence the gratuity amounts. Longer cruises typically involve a longer duration of service from the crew members, warranting higher gratuity amounts. Additionally, luxury cruises and specialty cruises may have higher recommended gratuity amounts due to the elevated level of service and personalized attention provided to passengers.

Cabin category

Your chosen cabin category can also affect the recommended gratuity amounts. Passengers staying in higher-tier cabins or suites often receive additional amenities and personalized services, which may warrant higher gratuity amounts to acknowledge the enhanced level of service provided by the crew members catering to these cabins.

Service quality

The quality of service you receive during your cruise can also influence the gratuity amount you choose to give. If you feel that the service exceeded your expectations, you may consider giving a higher gratuity as a token of appreciation. Conversely, if you experience any issues or concerns with the service, it is advisable to address them with the appropriate personnel instead of adjusting the gratuity amount.

Special requests and packages

If you make special requests or avail yourself of additional packages during your cruise, it is customary to show appreciation by providing additional gratuities. For example, if you request special dietary accommodations or participate in spa services or specialty dining experiences, it is considerate to provide additional gratuities to the crew members who cater to these specific requests.

Recommended Cruise Ship Gratuities

General guidelines for cruise ship gratuities.

While specific cruise lines may have their own recommended gratuity amounts, there are general guidelines that can help you navigate the process. As a starting point, it is common to allocate around $10 to $15 per person per day for gratuities. However, it is crucial to consider the factors mentioned earlier, such as cruise length, cabin category, and service quality, to determine an appropriate gratuity amount.

Specific cruise line recommendations

Different cruise lines have varying recommendations for gratuity amounts. For example, some cruise lines may suggest a per person per day gratuity amount between $12 to $15, while others may recommend gratuities in the range of $15 to $18. It is advisable to consult the official website or contact the cruise line directly to get the most accurate and up-to-date information regarding their recommended gratuity amounts.

Crew positions and suggested gratuity amounts

To help passengers navigate the different crew positions and their associated gratuity expectations, most cruise lines provide guidance on suggested gratuity amounts for each position. Generally, the cruise line will recommend higher gratuity amounts for crew members in guest-facing roles, such as cabin stewards and waitstaff, and lower amounts for support staff. Following these recommendations allows for a fair and equitable distribution of gratuities among the crew members.

Customs and Etiquette

Cultural differences in gratuity practices.

It is essential to be mindful of cultural differences when it comes to gratuity practices. While tipping is generally expected and appreciated in many Western countries, it may not be the norm in certain cultures. Familiarize yourself with the customs and traditions of your chosen cruise destination to ensure that you adhere to the appropriate gratuity practices.

Gratuities in different cruise destinations

Gratuity practices can vary across different cruise destinations. For example, in some countries, gratuities may already be included in the overall service charges, while in others, tipping may be less common or expected only in certain circumstances. Research the gratuity customs of your cruise destinations to ensure that you are respectful of local practices and expectations.

Proper etiquette for handing out gratuities

When handing out gratuities on a cruise ship, it is important to observe proper etiquette. Tips should be given in cash when providing additional gratuities directly to the crew member. If gratuities are automatically added to your onboard account, they are typically paid at the end of the cruise but may vary depending on the cruise line's policy. It is polite to thank the crew members personally for their service, accompanied by a sincere smile and a few kind words of appreciation.

Managing Cruise Ship Gratuities

Understanding the service charge.

The service charge, also known as the gratuity charge, is the amount added to your onboard account to cover the automatic gratuities. It is essential to review and understand the cruise line's service charge policy to avoid any confusion or unexpected charges. The service charge is typically applied to each passenger's daily onboard account to ensure a fair distribution among the crew members.

Tips on budgeting for gratuities

To effectively manage your cruise ship gratuities, it is important to include them in your overall cruise budget. Consider the factors that may influence the gratuity amount, such as cruise length, cabin category, and any special requests or packages you anticipate availing. By factoring gratuities into your budget from the outset, you can ensure that you are adequately prepared and avoid any financial surprises during your cruise.

Alternative ways to show appreciation

While traditional gratuities in the form of cash are the most common way to show appreciation, there are alternative ways to acknowledge exceptional service, particularly for crew members who have made a significant impact on your cruise experience. These alternatives may include writing positive reviews, participating in the cruise line's recognition programs, or even sending thank-you notes or emails expressing your gratitude to the crew member or their supervisor.

Dealing with issues or adjustments

If you encounter any issues or concerns with the service during your cruise, it is important to address them promptly and directly with the appropriate personnel, such as guest services or the onboard management team. Adjusting gratuity amounts to address service issues is generally discouraged, as it is more effective to provide constructive feedback in the proper channels to ensure that necessary improvements are made for both you and future passengers.

Prepaid Gratuities vs. Onboard Tipping

Benefits and considerations of prepaid gratuities.

Prepaid gratuities offer several benefits and considerations. By prepaying your gratuities at the time of booking, you can have a better understanding of your overall cruise budget and avoid the need to allocate funds specifically for gratuities during your cruise. Prepaid gratuities also provide peace of mind, knowing that the crew members will receive their due appreciation regardless of your onboard spending habits.

Advantages and disadvantages of onboard tipping

Opting for onboard tipping allows you to have more control over the gratuity amounts you give, as you can adjust them based on the actual service you receive. This flexibility can be advantageous if you find exceptional service or if you encounter any issues that warrant adjustments. However, it is important to manage your onboard spending responsibly to ensure that you have sufficient funds to cover the gratuities at the end of your cruise.

Updating Cruise Ship Gratuities

Changes in gratuity policies across cruise lines.

Gratuity policies can change over time, and it is important for passengers to stay informed about any updates or modifications that may arise. Cruise lines may adjust gratuity amounts, distribution methods, or include additional charges for gratuities. Staying updated with the cruise line's official communication channels, such as their website or newsletters, can help you stay informed about any changes in gratuity policies.

Tips for staying informed about gratuity updates

To ensure that you stay informed about gratuity updates, it is advisable to sign up for the cruise line's newsletters or loyalty programs. These platforms often provide the latest information on policy changes, recommended gratuity amounts, and any special promotions or offers related to gratuities. Monitoring online forums and communities dedicated to cruising can also provide valuable insights and updates from fellow cruisers.

Controversies and Debates

Arguments against mandatory gratuities.

Mandatory gratuities are not without controversy. Some individuals argue against the practice, believing that gratuities should be left to the discretion of the passengers and that crew members should be fairly compensated by their employers without relying on gratuities. These arguments emphasize the need for transparency in the inclusive cost of the cruise fare and a fair wage structure for the crew members.

Crew perspectives on gratuities

While crew members greatly appreciate gratuities, their perspectives on the practice can vary. For some, gratuities are a crucial and necessary component of their income, providing them the opportunity to support themselves and their families. Others may highlight the challenges of relying on gratuities and advocate for improved industry standards and fair wages to ensure a sustainable livelihood for all crew members.

Impact of gratuities on cruise fares

Gratuities can impact the overall cost of a cruise and may be an essential factor to consider when budgeting for your vacation. The inclusion of gratuities in the cruise fare ensures that crew members receive fair compensation for their services, while also providing transparency in the overall cost to passengers. Balancing the gratuity amounts with the cruise fare allows for a more comprehensive understanding of the true cost of your cruise experience.

Alternatives to traditional gratuity systems

In recent years, some cruise lines have experimented with alternative gratuity systems. These alternatives may include all-inclusive fares that incorporate gratuities or service charges, eliminating the need for additional gratuities. Additionally, some cruise lines have transitioned to a 'no tipping' policy, where gratuities are included in the fare, simplifying the payment process for passengers. These alternative models aim to provide a seamless and transparent gratuity system for both passengers and crew members.

Personal Experiences and Insights

Real-life stories about cruise ship gratuities.

Personal experiences can provide valuable insights into the world of cruise ship gratuities. Hearing real-life stories about the impact of gratuities on crew members' lives, the appreciation shown by passengers, and the nuances of different cruise lines' gratuity policies can help paint a comprehensive picture of the significance and intricacies of cruise ship gratuities.

Tips from experienced cruisers

Experienced cruisers often have valuable tips and advice when it comes to navigating cruise ship gratuities. Their insights may include budgeting strategies, ways to ensure fair and equitable distribution of gratuities among crew members, or even suggestions for non-monetary gestures of appreciation. Taking into consideration the tips from experienced cruisers can enhance your overall understanding and approach to cruise ship gratuities.

Navigating gratuity expectations

Navigating gratuity expectations can be both rewarding and challenging. Understanding the specific guidelines and recommendations provided by your chosen cruise line, coupled with an awareness of cultural differences and proper etiquette, can help you navigate the gratuity process with ease. By managing your gratuities responsibly, expressing genuine appreciation, and recognizing exceptional service, you can contribute to a positive cruise ship gratuity experience for both passengers and crew members.

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Cruise Ship Etiquette: Breaking Down Tip Culture

Tipping on cruise ships has changed over the years. Cash used to be king, dispensed at a passenger’s whim. But nowadays, many large lines are both cash-free and have automated tipping as part of the daily dues, meaning passengers no longer need to carry around a wad of bills. But, there are caveats. For example, not all crew is included in the general tip—some are actually forbidden from accepting gratuities—and sometimes, currency matters. Below, what you need to know about tipping on a cruise, and how to make sure no onboard tip gets lost in the shuffle.

Standard tips

A large number of cruise lines, including Carnival, Celebrity, Cunard, Disney , Holland America, Princess, Norwegian, MSC Cruises, and Royal Caribbean include gratuities for stateroom attendants and dining room staff in onboard charges on a passenger’s stateroom account. The amounts, starting around $11.50 to $16, are generally paid per passenger, per day, and vary among cruise lines and stateroom categories (larger staterooms and suites are generally a couple dollars per day more than standard accommodations).

These cruise lines also add gratuities as a percentage—ranging from 15 to 20 percent—to most specialty dining, bar, and spa charges; those amounts cannot be adjusted.

Who to tip and not tip onboard

So stateroom attendants, dining room and bar staff, and spa attendants are taken care of, but who else should be tipped separately? Onboard casino staff are not part of the larger tip pool, so passengers should tip as they play, in cash or chips. Many cruise lines also suggest tipping separately for room service deliveries, a few dollars per person. As most tips are cashless, just sign the receipt and add your tip amount on the line provided. And to note—shoreside porters are not cruise line employees, and many ports have signage indicating it is not necessary to tip them. But of course, that is the passenger's decision and a few bucks per bag is customary.

Cruise lines generally prefer to have tips given electronically to maintain cashless environments onboard their ships, but passengers who do prefer to tip in cash should give cash in the ship’s stated onboard currency. On most large, global cruise lines that’s US dollars, but some of those lines change onboard currencies based on the region they’re sailing. Princess, for example, uses US dollars onboard virtually all sailings—except for a select few departures in Australia, where Australian dollars are the onboard currency.

There are also staff onboard for whom it is not customary to tip. Royal Caribbean spokesperson Susan Lomax explains that gratuity systems onboard their ships are modeled after land-based resorts, adding that “guests are welcome to tip anyone,” but that “officers, the medical team, and security team are a hard ‘no’.” She also noted that some officers and crew may decline tips, and guests shouldn’t take offense. It may also be awkward if guests continue to attempt to tip after a worker has politely declined.

Tipless cruise lines

Some cruise lines eschew the practice of tipping. Azamara, Seabourn, Silversea , Regent Seven Seas Cruises, Virgin Voyages , Paul Gauguin Cruises, Crystal, P&O Cruises, P&O Cruises Australia, and Ponant include tips in the cruise fares, although it’s important to note that each line does not prohibit passengers from tipping crew members personally in cash if they provide above-and-beyond service. Many of these cruise lines automatically add gratuities to bills for spa services.

Tom Baker, president of Cruise Center, notes that when guests wish to tip on a “tipless” cruise line, “this is personal and there’s no rule or guideline for this.” On some cruise lines, gratuities may go into a “staff fund” that is used to purchase equipment, events, and other things that benefit the collective crew.

It’s worth noting that cruise lines that do not add gratuities or have any expectation of tipping onboard tend to promote this. Baker further explains that the majority of passengers stick to what’s customary, whether gratuities are on the bill or not: “Most guests who prepay or pay onboard for the tips, don’t tend to tip much unless they have a butler, a favored waiter or bar staff team member.” He again notes that the desire to tip is highly personal.

Adjusting gratuities

Most cruise lines that apply gratuities automatically to shipboard accounts do allow cruisers to adjust the amount of the daily gratuity up or down depending on their satisfaction with the service they have received—but only if they haven’t prepaid the gratuities as an optional add-on with the purchase of their cruise fare. An exception is Costa Cruises, which considers the service charge integral to the cruise fare, and does not allow adjustments.

Many cruise lines are now offering fare bundles that include prepaid gratuities, so it’s worth considering when selecting a fare type, although the vast majority of cruisers do not elect to reduce the daily gratuity amounts. Gratuities that are included for free as part of a booking promotion are also not eligible to be reduced or refunded for credit.

But when should cruisers adjust the amounts downward? That can be tricky, considering the automatic charges cover services provided by stateroom attendants and dining room attendants—services the overwhelming majority of cruisers will benefit from during their voyage. Cruise lines that allow passengers to adjust the amounts downward if they’re dissatisfied with the service will have to make the request to the purser or hotel staff.

Passengers who are considering reducing the gratuity amounts due to service deficiencies should also present their concerns early during the voyage to give the cruise line ample time to address their complaints. They should also consider that gratuities are pooled across several groups, so that deficiencies in one particular area may not warrant the complete elimination or significant reduction of the gratuities.

It's also not advisable to request removal or reduction of the gratuities on principle. The cruise lines have published detailed information on how the gratuities go toward compensation packages for their staff, and train their staff to provide excellent service in any case. Rather than stiffing the hardworking crew members by reducing the charges, passengers wishing to stand on principle can always choose a cruise line that includes tips in fares, or encourages passengers to tip individually—for the experience that most closely matches their expectations.