orange travel top up rates

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Stay connected during your trip in Europe with Orange Holiday Tourist SIM card

Orange holiday offers.

Orange Holiday 12GB

• 12GB in France and Europe (list below)
• Get a local number
• 30 min calls + 200 texts in France, in Europe and to the world
• Credit valid for 14 days from the 1st internet connection
• Available in SIM & eSIM format

Orange Holiday 30GB

• Up to 30GB in France and Europe  (1) (list below)
• Unlimited calls/texts within Europe
• 2 hours calls + 1000 texts from Europe to the world

Orange Holiday 50GB

• Up to 50GB in France and Europe  (1)
• Credit valid for 28 days from the 1st internet connection

Discover the list of European countries covered by Orange

More than 40 countries covered by Orange in Europe, discover which ones on the list below :

Andorra, the Azores, Aland Islands, Germany, Austria, Balearic Islands, Belgium, Bulgaria, Canary Islands, Cyprus, Corfu, Crete, the Cyclades, Croatia, Denmark, Spain, Estonia, Faroe Islands, Finland, France, Gibraltar, Greece, Guernsey, Hungary, Ireland Iceland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Isle of Man, Norway, the Netherlands, Poland, Portugal, Czech Republic, Rhodes, Romania, United Kingdom, San Marino, Sardinia, Sicily, Slovakia, Slovenia, Switzerland, Sweden, Vatican City.

Why choose Orange's offer ?

#1 Mobile Network As a telecommunications operator in 30 countries, with partnerships with the best local operators, Orange provides one of the best networks in the world. For the eighth consecutive time, Orange has been recognized by ARCEP as number 1 for the quality of its mobile services in France.

More than one million customers More than a million customers have chosen to place their trust in Orange Holiday for the reliability and performance of its services, as well as the quality of its network.

Best customer service Our customer service is available everyday to assist you in finding the best offer and activating and using your Travel SIM Card.

Now, you can benefit the SIM card with eSIM technology in less than 5 minutes before your trip

Buy sim card online or when you arrive in europe.

Planning your next trip ? Choose a tourist SIM card to stay connected abroad. Thanks to internet access through mobile data, you'll be able to enjoy all the local services and make the most of your stay. Your SIM card is pre-activated, so all you have to do is insert it into your phone as soon as you arrive at your destination.

Download eSIM Card in less than 5 min

The eSIM is a digital SIM card that allows you to enjoy your mobile plan without needing to insert a physical SIM card into your device. Convenient and easy to use, you simply download the eSIM onto your phone by scanning a QR code to access your data anywhere !

How to download eSIM in less than 5 min ?

To fully enjoy your Orange Holiday offer, remember to register yourself

Once your SIM card or eSIM is installed on your mobile, you have 30 days to identify yourself on the website below. After this period, your Orange Holiday line will be suspended .

You can also buy your SIM Card once landed in France

At Paris Charles de Gaulle Airport.

• Paris Charles de Gaulle Airport – Terminal 1 Arrival
• Paris Charles de Gaulle Airport – Terminal 2E baggage arrival area
• Relay stores
• Orange stores
• Tobacco stores

Buy your SIM Card online.

Want to top-up or more data ?

In a point of sale.

Buy your top-up ticket in one of the local points of sale : in Orange Stores, tobacconists, Relay stores...

Access the « Top up » section on travel.orange.com . Your account is immediately recharged.

Need a SIM Card for your trip in the world ?

Need more info , where can i buy orange holiday .

Orange Holiday can be purchased online at travel.orange.com (eSIM only), in the Orange stores in mainland France or in specific Relay stores located in airports and train stations.

How to activate Orange Holiday ?

Your SIM card will be activated once it has been inserted in your phone and connected to the cellular network. The process is automatic, no action is required from you. Regarding the eSIM version, Orange Holiday will be active once the QR code has been scanned and the phone connected to the cellular network. The process is automatic, no action is required from you.

When should I insert my SIM card in my phone ?

In order to avoid the unintentional activation of your SIM card or an unwanted usage of mobile data, we recommend to insert the SIM card only when you arrive at your destination. If you own an eSIM version of Orange Holiday, you can scan it with your phone as soon as you received it by mail. It will only become active once connected to the European cellular network.

How long my SIM card is valid ?

Your SIM card is valid for 14 days from the moment of its activation, meaning from the moment the SIM card has been inserted into your phone and that it starts using the cellular network. If you own the eSIM version of Orange Holiday, the validity of the eSIM is the same, 14 days from the moment you start using the cellular network. During these 14 days, you must identify yourself at Orange.fr.

Can I use the mobile hotspot sharing feature with Orange Holiday ?

Yes, mobile hotspot sharing is possible just like with a regular SIM/eSIM.

What format should I choose ? SIM or eSIM ?

The SIM format is a classic SIM card compatible with all smartphones. However, you can purchase a digital SIM card (eSIM) on travel.orange.com but please note that only specific phones are compatible with eSIM technology (see next question). If your smartphone can handle eSIM you will only have to scan the QR code received by email and you'll be connected as soon as you land in Europe.

Is my smartphone compatible with eSIM ?

The following devices are compatible with eSIM format (list updated in October 2021) :

• iPhone Xs, Xs Max and Xr at least
• iPhone 11, 11 Pro and 11 Pro Max
• iPhone 12, 12 Pro, 12 Pro Max, 12 Mini & iPhone SE 2020
• iPhone 13, 13 Pro, 13 Mini
• Samsung Galaxy Fold & Galaxy Fold 2 / Galaxy Z Flip & Z Flip 5G
• Samsung Galaxy S20, S20+, S20 Ultra / Galaxy Note 20
• Samsung Galaxy S21 5G, S21+ 5G, S21 Ultra 5G
• Google Pixel 3, Pixel 3XL, Pixel 4, Pixel 4XL, Pixel 4a (4G) et Pixel 5 (5G)
• Huawei P40 and P40 Pro & Mate 40 Pro

How to track my Orange Holiday usage ?

You can track your Orange Holiday usage by dialing #123#. You will receive a text message when you will reach 80% of your data consumption and when you will have used all the data included in the Orange Holiday offer.

Can I make calls or send text messages with Orange Holiday ?

Yes, Orange Holiday includes unlimited calls & texts from Europe to Europe and 2h calls & 1000 texts from Europe to the world.

What happens when I consummated all the GB included in the Orange Holiday offer ?

You will receive an SMS indicating the complete depletion of your data. You do not risk any out-of-bundle extra cost.

Can I top up my Orange Holiday plan if needed ?

Yes, you can top up anytime with our €20 and €40 top ups available on travel.orange.com

What does the Holiday €20 top up contains ?

The €20 Holiday top up contains 5Go of high-speed internet as well as 1h calls & 500 SMS from Europe to the world. The top up has a 2 weeks validity date and allows you to keep the same phone number.

What does the Holiday €40 top up contains ?

The Holiday €40 top-up contains 20GB of high-speed internet, unlimited calls & SMS in Europe as well as 2 hours of calls and 1000 SMS from Europe to the world. The recharge is valid for 31 days and allows you to keep the same phone number.

What does the Holiday €19.99 top up contains ?

The €19.99 Holiday top-up contains 12GB of high-speed internet, unlimited calls & SMS in Europe as well as 30 minutes and 200 SMS from Europe to the world. The recharge is valid for 14 days and allows you to keep the same phone number.

What does the Holiday €39.99 top up contains ?

The €39.99 Holiday top-up contains 30GB of high-speed internet, unlimited calls & SMS in Europe as well as 2 hours of calls and 1000 SMS from Europe to the world. The recharge is valid for 14 days and allows you to keep the same phone number.

What does the Holiday €49.99 top up contains ?

The €49.99 Holiday top-up contains 50GB of high-speed internet, unlimited calls & SMS in Europe as well as 2 hours of calls and 1000 SMS from Europe to the world. The recharge is valid for 28 days and allows you to keep the same phone number.

Are all the Holiday top ups compatible whether I use SIM or eSIM format ?

Yes, alls top ups are compatible with all Orange Holiday plans no matter the format you choose, SIM or eSIM.

Need any help ?

Our customer service is available everyday to assist you in finding the best offer and activating and using your Travel SIM Card !

(1) Voice Calls and SMS from France and Europe to international destinations and France (excluding special numbers such as premium rate numbers and short codes). Per second billing for all calls. Internet, TV and e-mail usage charged by 10 KB increments. 30GB included for mobile data use in Europe; beyond this limit, deducted from the credit at the applicable rate. The offer does not include BlackBerry® e-mail service, and paying use, content and services. This offer is recommended for use with unlocked mobile phones. Top-up validity : 14 days. See terms and conditions and list of European countries at orange.fr. Internet usage in Europe. Offer subject to conditions and valid on compatible networks and mobiles. 30GB of mobile internet included in the offer, beyond that, internet usage deducted from the main credit at the current rate. Offer recommended for unlocked mobiles. Credit valid for 31 days. Mobile Internet: Beyond the data bucket, Internet usage deducted from the credit at the current rate. Line validity : 6 months.

Hands-free kit recommended

Frequently Asked Questions

Usage & troubleshooting.

• Access Point Name (or APN): orange
• User name: orange
• Password: orange
• Step 1: Connect the iPhone to the computer from the micro USB cable
• Step 2: Open iTunes software from your computer
• Step 3: Restore the iPhone
• Step 4: Save your settings and confirm the restoration from your settings
• Step 5: Enter the PIN and the phone will be unlocked
• Step 1: Access to Android SIM unlock
• Step 2: Follow the instructions to unlock your phone
• Step 3: Wait for the unlocking to finish

Activation & Registration

Credit & Validities

Cancellation & refunds.

SimOptions reserves the right to charge

a) 5 USD cancellation fee for orders that have not left our warehouse yet.

b) 15 USD cancellation fee + delivery cost for orders that have left our warehouse already.

c) up to 100% of the total order price if the product has been opened or damaged.

The refund will be done within 10 – 15 business days after we have successfully received the product at our warehouse again.

Orange Mobile Data and Recharge: Get Top-Up Online

Recharge now your orange mobile phone in france, step 1: enter your beneficiary's phone number, step 2: select the operator we work with in france, step 3: finalize payment to recharge, how to easily recharge orange in france: a step-by-step guide.

Staying connected with loved ones living abroad can be tough. [Top up] your Orange Prepaid Plans on Monito and always make sure that you, your family or friends get Orange data and minutes. If you have family or friends in France, it's quicker and easier than ever to [recharge] someone's [mobile data, airtime, or credit] in France online – no matter which country you're living in. What's more, your mobile recharge will take you less than a minute! Here's how to get the job done:

First, you'll need to enter your recipient's mobile number. Make sure you enter it in correctly.

Next, you'll need to select an operator from the dropdown. In France, there are many operators that we work to help you recharge mobile data, airtime or credit at the best prices. These include Orange, but also many others:

Orange PIN France 5 EUR

Valid for 30 days

Orange PIN France 10 EUR

Orange PIN France 15 EUR

Orange PIN France 25 EUR

Orange PIN France 35 EUR

You'll then need to enter the amount you want to recharge before moving onto the final step:

Lastly, you'll need to pay for the recharge. You can do this using your credit or debit card, and the payment will be processed instantly, meaning you can connect to your loved on in France immediately after.

Thousands of people like you send 📲Airtime top-ups to France every week. With so many citizens living outside of their home country, everyone needs an easy and inexpensive way to send money 💸 back home to family, friend and others. Whether you want to make a one-off currency transfer or you need to send money regularly, we can help you find the best option.

FAQ About Orange Online Recharge in France

Yes, Monito is a safe platform for comparing plans and recharging Orange airtime and mobile data. Not only does our platform run on secure, industry-leading technology, but we work with only the best and most-trusted operators to ensure you can recharge quickly, affordably, and with peace of mind

Almost all mobile operators and telecoms companies allow customers to check their balances by call or SMS. However, the procedure and dial-in codes differ from operator to operator and country to country. We therefore recommend searching online to find out how your recipient can check their balance by call or SMS, or contacting the operator directly.

All major operators, including Orange, provide extensive customer service such as a dedicated call centre or live chat. To contact Orange customer service, simply visit their website and find the help center there for more.

All major operators, including Orange offer various recharge plans at different rates and prices. To see the minimum recharge plan in Orange, enter a mobile number, choose a provider, and select an amount on Monito. Alternatively, you can always visit the Orange website itself.

Most operators impose no expiry date on prepaid data or airtime. However, if you use a smaller operator, it's possible that your data or airtime could expire in as little as 90 days after recharge. To see the expiry data on Orange's plans, enter your details on Monito's recharge comparison engine.

Why Trust Monito?

You’re probably all too familiar with the often outrageous cost of sending money abroad. After facing this frustration themselves back in 2013, co-founders François, Laurent, and Pascal launched a real-time comparison engine to compare the best money transfer services across the globe. Today, Monito’s award-winning comparisons, reviews, and guides are trusted by around 8 million people each year and our recommendations are backed by millions of pricing data points and dozens of expert tests — all allowing you to make the savviest decisions with confidence.

Monito is trusted by 15+ million users across the globe.

Monito's experts spend hours researching and testing services so that you don't have to.

Our recommendations are always unbiased and independent.

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• Per Diem Lookup

FY 2024 Per Diem Rates Now Available

Please note! The FY 2024 rates are NOT the default rates until October 1, 2023.

You must follow these instructions to view the FY 2024 rates. Select FY 2024 from the drop-down box above the “Search By City, State, or ZIP Code” or “Search by State" map. Otherwise, the search box only returns current FY 2023 rates.

Rates are set by fiscal year, effective Oct. 1 each year. Find current rates in the continental United States, or CONUS rates, by searching below with city and state or ZIP code, or by clicking on the map, or use the new per diem tool to calculate trip allowances .

Search by city, state, or ZIP code

Required fields are marked with an asterisk ( * ).

Search by state

Need a state tax exemption form.

Per OMB Circular A-123, federal travelers "...must provide a tax exemption certificate to lodging vendors, when applicable, to exclude state and local taxes from their hotel bills." GSA's SmartPay team maintains the most current state tax information , including any applicable forms.

PER DIEM LOOK-UP

1 choose a location.

Error, The Per Diem API is not responding. Please try again later.

No results could be found for the location you've entered.

Rates for Alaska, Hawaii, U.S. Territories and Possessions are set by the Department of Defense .

Rates for foreign countries are set by the State Department .

2 Choose a date

Rates are available between 10/1/2021 and 09/30/2024.

The End Date of your trip can not occur before the Start Date.

Traveler reimbursement is based on the location of the work activities and not the accommodations, unless lodging is not available at the work activity, then the agency may authorize the rate where lodging is obtained.

Unless otherwise specified, the per diem locality is defined as "all locations within, or entirely surrounded by, the corporate limits of the key city, including independent entities located within those boundaries."

Per diem localities with county definitions shall include "all locations within, or entirely surrounded by, the corporate limits of the key city as well as the boundaries of the listed counties, including independent entities located within the boundaries of the key city and the listed counties (unless otherwise listed separately)."

When a military installation or Government - related facility(whether or not specifically named) is located partially within more than one city or county boundary, the applicable per diem rate for the entire installation or facility is the higher of the rates which apply to the cities and / or counties, even though part(s) of such activities may be located outside the defined per diem locality.

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International Edition

• LOGIN SIGN UP
• TOP UP a mobile phone
• DISCOVER International Credit Transfer

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Download the application Transfert Pays

Orange, the Orange logo and any other Orange name or logo used on this site Orange whose URL is https://topup.orange.com are trademarks of Orange Brand Services Limited, a Group company.

Service: The Service is the Orange Top-Up / Transfert Pays service which allows the transfer of telephone communications credits for the reloading of prepaid mobile accounts of Beneficiaries, customers of Mobile Partner Operators. The Service is offered to the Client through a Website accessible online at the URL: top-up.orange.com / transfertpays.orange.com .

Definitions

Customer: The Customer is the person who orders and pays the Service in order to carry out the reloading of the Credit on behalf of the Beneficiary.

Beneficiary: The Beneficiary is the person for whom the loading is carried out by the Client via the Service. The Beneficiary holds a prepaid mobile account with one of the Mobile Operators partners of the Service. The Beneficiary is individually identified by its international telephone number (+ country code + telephone number).

Mobile Operator Service Partner: A mobile operator partner of the Service is one of the operators of mobile communications with which Orange Link SAS has the technical means and contractual agreements adapted to the realization of the reloading of prepaid mobile accounts in the conditions of the GTC. The current list of partner mobile operators is available on the Site.

Credit: The Credit is a telephone communication credit which, in connection with the supply of the Service, is transferred in the form of a reloading of the Prepaid mobile account of the Beneficiary. A credit is defined as an amount denominated in a mobile communications credit unit: for most Mobile Operators, the credit unit is the local currency of the country in which the Operator operates. This amount, hereinafter referred to as the “Face Value”, corresponds to the recharge that is actually credited and available on the Beneficiary’s mobile account.

Description and Terms of Service

Orange Link SAS does not provide a telecommunication service and is only a reseller of Credit of communication of the Mobile operators telecommunication partners, with a view to the reloading of prepaid mobile accounts of Beneficiaries, customers of these Operators. Orange Link SAS does not provide end-to-end service, the telephone service where reloading is performed is provided by the Mobile Telecommunications Operator. The communication credits of these mobile telecommunication operators are transferred to the Beneficiary, subscriber of the Operator, without recourse against Orange Link SAS in the event of failure of the Mobile Telecommunication Operator. The quality of service disputes, the number of minutes or any other telecommunications service provided by the Operator, the cost, the period of validity of the credit or any other condition of the transferred mobile telecommunication credit shall be dealt with directly The Mobile Operator partner.

Conditions of reloading, ordering and payment

4.1. Conditions of reloading The Site allows only to reload the prepaid accounts of the customers of the Mobile Operators recipients accepting it and having been the subject of an agreement with Orange Link SAS. Operators accepting this reload can change without notice, their list being published on the Site. The list of territories and the list of mobile operators can be modified.

The recharge does not have a monetary value. It is neither exchangeable nor refundable. The number of minutes is variable depending on the conditions and tariff offers of each Recipient Operator. The amount of reloading indicated can also change without notice as modified by the Recipient Operators. Similarly, the recipient Operator may apply any type of charges, such as taxes, taxes or other, without prior notice, thereby reducing the credit associated with the recharge amount in accordance with these changes at any time. Orange Link SAS is not responsible for these conditions and modifications made by the recipient Operator. The value of the Recharge may be modified in accordance with the terms and conditions of the Mobile Partner. Orange Link SAS is in no way responsible for the general conditions of these Mobile Operators or any change of these. Once the credit has been loaded into the Beneficiary’s prepaid mobile account, the use of the available telephone communications credit is then normally governed by the pre-existing contractual conditions between the Beneficiary and the mobile partner operator of which he is a customer. In particular, the validity period of the reload is defined by the mobile partner operator.

4.2. Order Process as an Intermediary, Orange Link SAS supports order taking by the Customer of credit reloads. To this end, Orange Link SAS offers the Customer, on the Site, an interface of order of the recharges of Credit. This interface has the following functional characteristics: – The Customer chooses a country from the list of proposed countries in which the Operators operate; – The Customer is then asked to fill in the telephone number of the Beneficiary, corresponding to the prepaid mobile account to be recharged: this number must be entered in the international format (+ country code + call number); – Then the Customer chooses a Credit amount from the list proposed by Orange Link for the Operator concerned. The TTC price of the Service is displayed to the Customer. The Client must then inform the information about his means of payment necessary for the smooth running of the online payment as described in Article

4.3. Below. The customer is finally invited to confirm his order by clicking on the button “confirm the purchase of the refill”. Through this action, the Customer gives irrevocable mandate to Orange Link SAS to credit the prepaid mobile account of the Beneficiary for its order and on its behalf. In accordance with Article L. 132-2 of the Monetary and Financial Code, the commitment to pay by card is irrevocable. By communicating his banking information at the time of the sale, the Customer authorizes the Seller to debit his card of the amount relating to the indicated price. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In case of error, or inability to debit the card, the Sale is immediately canceled and the order canceled. When the customer confirms the reload, Orange Link SAS performs the process of debiting the Customer and reloading the Beneficiary’s mobile account. Once completed, the Customer can not cancel this reload process. Any mobile recharge is final without possibility of refund or exchange. The Client is fully responsible for indicating without error the mobile phone number of the recipient of the mobile recharge. Orange Link SAS is not responsible for reloading to an incorrect or incorrect destination telephone number. The Customer must ensure that the prepaid mobile number indicated to receive the mobile recharge is correct. An automatic acknowledgment of receipt of the order is also sent by SMS to the Mobile Phone Number indicated by the Customer at the time of registration.

4.3. Terms and Conditions of Payment Payment must be made by credit card or by any other means specified on the Site. Any means of payment can be modified under the responsibility of Orange Link SAS. Orange Link SAS reserves the right to reject the order of a Customer with whom it has encountered payment problems.

The prices of the services mentioned on the Site, which are inclusive of all taxes included, are those in force at the time of the consultation of the Site and the validation of the order by the Customer. The content and the price of the offers made are subject to change according to the evolution of the offer of the Operators and also according to the fluctuations of the exchange rates of the respective currencies of the countries in which the Operators have established their activity.

Limitations

The customer is informed that Orange Link SAS applies the following rules for the use of the service: – Maximum daily amount: € 220 – Monthly maximum amount: € 330 – Number of successful transactions per day: 15 – Number of successful transactions per month: 30 – Restriction CB: Couple IP address / country, – BC valid on site: Visa and MasterCard, Invalid BC on the site: business card or one In addition, Orange Link SAS may suspend the use of the service by the Customer in the event of fraud or attempted fraud from the Customer to the Service, in particular during the Transfer of communication credit made by the Client.

Cancellation of a validated order

In case a credit transfer transaction fails after validation of the order, for whatever reason (mobile account ineligible, refusal of the Operator, technical incident …) , The corresponding Customer’s order is canceled. The Customer’s payment corresponding to this order is also canceled. Orange Link SAS sends an e-mail to the Customer in order to notify him of the cancellation of his order and of the corresponding payment.

Renunciation of right of withdrawal

As the Recharge is an immediate service, and in accordance with Article L.221-28-1 ° of the Consumer Code, the customer expressly agrees to waive the right of withdrawal within the time limit Of 14 days, provided that the use by the Beneficiary of the Credit has commenced before the expiration of the said period of 14 days. Acceptance of the immediate start of the provision of the Service and the express waiver of the right of withdrawal is formalized upon validation of the order. As a result, purchases of credit refills are firm and final. They can not therefore give rise to exchange, refund or the exercise of a right of withdrawal.

Orange Link SAS and the Operator (hereinafter referred to as the “Suppliers”) will make their best efforts to ensure the best availability and quality of the Service. Suppliers will endeavor to keep the Service accessible 7 days a week and 24 hours a day. However, Suppliers reserve the right, for maintenance reasons, to temporarily suspend access to the Service without notice. Interruption shall be entitled to compensation for the benefit of the Client or the Beneficiary. Suppliers shall put in place the means necessary for the smooth running of the Service. They shall take the necessary measures to maintain continuity and quality of service. As such, the Supplier shall not be liable in the event of force majeure within the meaning of the jurisprudence of the Court of Cassation. In any event, the Supplier shall under no circumstances be liable to repair any indirect damage suffered by the Customer or the Beneficiary in connection with the use of the Service. Indirect damages are those which do not result exclusively and directly from the failure of the Suppliers; Indirect losses include operating losses and commercial damages. The liability of the Suppliers for any reason whatsoever may be incurred only in the case of a fault proved in the execution of the services duly ordered by the Customer. Suppliers’ liability in the event of partial or total breach of their own contractual obligations is limited to the amount of the price received by Suppliers. Finally, the Suppliers are released from all responsibility for the use of the bank card that is covered by the cardholder’s credit card contract between the Client and the Customer’s bank. The site is usually available 24 hours a day, 7 days a week. However, Orange Link SAS reserves the right to temporarily suspend access to the site for site maintenance and repair. It is recalled that Orange Link SAS does not provide mobile telecommunications services and it acts only as a reseller of Credit Refills. Therefore Orange Link SAS can not guarantee that the mobile services provided by the mobile operators will be executed without any defects or interruption and can not be held responsible for the performance quality of these mobile services.

Registration

In order to benefit from the Service, the Client must create his own account. When creating an account, Customer must provide accurate, complete and up-to-date information as requested on the registration form. The Customer certifies that the information provided is accurate, accurate and complete and agrees to update it if necessary.

Once registered, the Customer receives a user name and password and is fully responsible for any activity occurring under his account, including unauthorized use of his credit card. The Client must immediately notify any unauthorized use of his account at the following address: [email protected] The customer must be of legal age to use the refill purchase service on the Site. Orange Link SAS can not be held responsible for use by customers who have violated this rule. As a result, minors must obtain authorization from their parents (or persons with parental authority over the minor) to purchase Communication Credit for reloading purposes.

Customer Service and Claims

– For any question or information concerning these General Conditions or the Service, the customer can contact our customer service: By e-mail: [email protected] – Any complaint must be sent to Orange Link SAS no later than one month from the date of the event, under pain of forfeiture, and written in writing by registered mail with acknowledgment of receipt to the following address: Orange Link SAS Orange Top-Up / Transfert Pays Customer service 12, Rue Rouget de Lisle 92130 ISSY LES MOULINEAUX Requests must include the following: – the country and the mobile number of the recipient of the reload, – the date and time of the order. – the transaction reference, – the user account identifier, – the specific reason for the claim.

Right of access to files and personal data

Orange Link SAS collects personal data relating to said customer (eg telephone number, e-mail) and the Beneficiary (telephone number) when ordering the Service by a customer. This collection allows Orange Link SAS to process the order but also to be able to improve its services with respect to its customers or to transmit to them in particular information about its services. By using the services of Orange Link SAS, any customer accepts, on the one hand, the processing of his data and, on the other hand, to receive free commercial offers. For the purposes of this Contract, the Beneficiary’s mobile telephone number shall be transferred to the Beneficiary’s Mobile Operator established in a country which may, if necessary, be outside the Union European Union. Such data may also be transferred to any provider or subcontractor involved in the provision of the Service. Pursuant to Articles 38, 39 and 40 of Law no. 78-17, the French Data Protection Act (Loi Informatique, Files et Libertés) of 6 January 1978 (Law No. 78-17), the customer has the right to object, Access, rectification and deletion of any personal data concerning him obtained by Orange Link SAS when using the Service. To do so, please send your request to [email protected] or to the address of the customer service mentioned in article 11.

We inform the customer that during his visits to the Site, one or more “cookies” can be installed automatically on his computer. A cookie is a small file saved on the client’s hard disk. This file does not identify the client in a nominative way, but saves certain information related to its browsing (pages viewed, date and time of the consultation, IP address, etc …). The information collected is notably for statistical purposes. Such data shall not be passed on to third parties, but in the event of unlawful conduct on the site or a request from a judicial authority, such data may be communicated to the courts.

Applicable Law and Disputes

These General Conditions of Sale are subject to French law. Subject to the application of the provisions of article 48 of the New Code of Civil Procedure, in case of dispute concerning the interpretation, execution and / or validity of the present general conditions, and in case a regulation Amicably in case of dispute could not have been reached, express jurisdiction is attributed to the Courts of PARIS, notwithstanding plurality of defendants or call in guarantee, in all proceedings, contradictory or not, and even in the event of urgent procedures.

Legal information

Version of March 23, 2020. The site is published by Orange Link SAS, with a capital of 111 360 euros, RCS PARIS 501 614 788 – 12 rue Rouget de Lisle 92130 ISSY LES MOULINEAUX. Phone: +33 (0) 1 44 44 22 22. Director of the publication: Frédéric BLEHAUT Hosting : Orange Business Service SA 1 place des droits de l’Homme, 93210 SAINT-DENIS https://cloud.orange-business.com/