voyager 5200 plantronics

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Plantronics - Voyager 5200 UC (Poly) - Bluetooth Single-Ear (Monaural) Headset - Compatible to connect to your PC and/or Mac - Works with Teams, Zoom & more - Noise Canceling

Purchase options and add-ons, about this item.

• Connects To: For a professional needing to connect to a PC/Mac uses USB-A and/or mobile phone. Compatible with Microsoft Teams and other leading collaboration and voice platforms.
• Ideal For: mobile and office professional who relies on their PC/Mac and/or mobile phone for on-the-go communication.
• Audio Performance: Crystal clear Bluetooth audio quality with triple-mic active Digital Signal Processing (DSP), & wind canceling.
• Talk Time & Roaming Range: Up to 7 hours of talk time and you can roam up to roam up to 98 feet (30 meters).
• Global Warranty & Wearing Style: 2 years global warranty; light weight over the ear headset.

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Product information

Technical details, additional information, warranty & support, what's in the box.

• Charging cable, Spare silicon Ear pieces, Charging case.

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Customer Review: Review 8 months after purchase

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Voyager 5200 Product Video

Poly (Plantronics + Polycom)

Product Description

Voyager 5200 UC Headset

Single Ear/Mono Bluetooth Wireless Headset Compatible with Microsoft Teams, Zoom & more.

Product Information

Plantronics Hub App

Allows end-users to customize their settings and get visible status of their Plantronics audio device on their desktop (Windows and Mac support). Users can customize their ringtone and ring location, mute & battery status, configure preset updates, update headset firmware, device-level call control with call answer/end, mute, and volume adjust and more. The software enhances the user experience by providing valuable information about the state of their Plantronics audio device, such as mute and battery status, easily visible at the bottom of the desktop.

Poly Innovation

Poly creates premium audio and video products so you can have your best meeting -- anywhere, anytime, every time. Our headsets, video and audio-conferencing products, desk phones, analytics software and services are beautifully designed and engineered to connect people with incredible clarity. They're pro-grade, easy to use and work seamlessly with all the best video and audio conferencing services. With Poly (Plantronics, Inc. – formerly Plantronics and Polycom), you'll do more than just show up, you'll stand out.

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Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.

To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.

Customers say

Customers like the performance of the headphones, saying it works well. They also appreciate the charging case. However, some customers have reported issues with voice quality, saying that the noise canceling feature doesn't pick up their voice. They say that the microphone is not as clear as other cheaper headsets. Customers also disagree on sound quality, quality, connectivity, battery life, comfort, and charging.

AI-generated from the text of customer reviews

Customers like the performance of the headphones. They say it works well, the charging case works great, and is perfect for taking calls while working. Customers also mention that it works great for remote Teams and Zoom calls, and that the charging port is the best ever.

"Fits great and works great and charges in the storage case very happy with it" Read more

" Ear headset works well ." Read more

" Works really good , but the earpiece that goes around your ear is kind of bulky and tends to slip off" Read more

"I love the headset, it's tiny and works great for remote Teams and Zoom calls (I spend most of my day on them)...." Read more

Customers are mixed about the sound quality of the headphones. Some mention that it has a clear sound, and is great for canceling out wind noise and other noises while they are outside. However, others say that the sound was muffled, and that the microphone was short and next to their cheek. They also say that it is really loud in a Microsoft Teams meeting, and has little to no noise cancellation.

"...Clean and good sound ." Read more

"...The noise cancellation is top notch --callers are not able to hear my environment, and I can hear conversations beautifully. I recommend them." Read more

"...and you do anything on the phone that makes a sound, the PC audio will be cut off for a couple seconds in favor of the phone audio...." Read more

"...The Plantronics had better sound quality including the mic. You get what you pay for...." Read more

Customers have mixed opinions about the quality of the headphones. Some mention that it's of high quality, while others say that it is poor quality. Some customers are disappointed with the quality earpiece silicone buds, while other customers say that the headset is poorly made and broke after only 3 months.

"...Its either very plastic or rubber and doesn't look well made even though it works (that's why you paid so much for it)...." Read more

"Battery runs out after approximately 2 - 3 hours of use. Overall quality is less than the Plantronics original device...." Read more

"...the 60's and I've used their products since the 90's, they are as professional and high quality as can be." Read more

"...Since the ear peice is a hard rubber , it doesn't seal very well either making it hard to listen to the other person if they speak low or if its kind..." Read more

Customers have mixed opinions about the comfort of the headphones. Some say that they are comfortable to wear with glasses and fit comfortably in their ear. However, others say that the fit is not intuitive and causes ear pain.

"...-handed is not so easy, but once you put it on it stays on and is comfortable . You can reverse it for either ear...." Read more

"... Does not sit in the cradle well but does charge with the cord . Clean and good sound ." Read more

"...The unit is lite and comfortable , sometimes I forget to take it off for lunch or after my shift...." Read more

"...It is more comfortable , easier to fit, with very good sound quality and range.5." Read more

Customers have mixed opinions about the battery life of the headphones. Some mention that it has great battery life, while others say that it rapidly declined.

"...It reliably stays in my ear, holds a charge for a few hours of talk time, and recharges in a relatively short time...." Read more

"...Reason I did not give a 5 star is the life of the battery when fully charged ...." Read more

"I use this headset every day for work and the battery life is great Unlike what other reviews said about charging this headset being a hard task it..." Read more

" Battery runs out after approximately 2 - 3 hours of use.Overall quality is less than the Plantronics original device...." Read more

Customers are mixed about the charging of the headphones. Some mention that it has a decent battery life and quick charging, while others say that it stopped charging. The charging case is included.

"Only down so far is hard to get charged being a recon unit . Does not sit in the cradle well but does charge with the cord . Clean and good sound ." Read more

"...is the worst for charging I i bought it in January and know it doesn’t want to charge and they tell me there is nothing that can be done it’s out of..." Read more

"...Both the case and headset charge via Micro USB, not USB-C. USB A cable included ...." Read more

"...2. This headset is only able to be charged using the case that is included...." Read more

Customers have mixed opinions about the connectivity of the headphones. Some mention that the Bluetooth range is excellent, and the product comes with a special Bluetooth dongle. However, others say that it loses connection to the phone, disconnects periodically through out the day, and sometimes reconnects.

"...to use this earphone before it disconnects, this one disconnected from my computer the minute I turned around in my seat...." Read more

"...The noise cancellation is that good.It also comes with a special Bluetooth dongle which appears as an audio device, not a Bluetooth..." Read more

"...Now, After 3 months of use, the headset drops during calls, sometimes reconnects , and battery usage drops...." Read more

"...3 months another Plantronics Voyager, 3rd one so far, disconnects from 2 different phones in middle of calls...." Read more

Customers are dissatisfied with the voice quality of the headphones. They mention that the noise canceling feature does not pick up their voice, making it hard to listen to the other person. They also say that the microphone is not as clear as other cheaper headsets and that the call quality is terrible. Some customers also report issues with the mic, saying that it starts having issues at 8 months after purchase and that they are not able to get the chiming to stop.

"...bad when they heard me talking over this headset, which is unacceptable for work calls . I was told that I sounded muffled with choppy sound...." Read more

"...The 5200 goes bad after about 6 months. The other thing is I wish it was a little louder ...." Read more

"...hard rubber, it doesn't seal very well either making it hard to listen to the other person if they speak low or if its kind noisy around you...." Read more

"...After about a year, the people I am talking to can no longer hear me . VERY frustrating - but haven't found a better one." Read more

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• Reviews TV REVIEWS   v1.11 HEADPHONES REVIEWS   v1.7 MONITOR REVIEWS   v1.2 SOUNDBAR REVIEWS   v1.3 MOUSE REVIEWS   v1.5 KEYBOARD REVIEWS   v1.3.1 PRINTER REVIEWS   v1.2 VACUUM REVIEWS   v1.3 PROJECTOR REVIEWS   v0.8 TOASTER REVIEWS   v1.0 BLENDER REVIEWS   v1.0 KEYBOARD SWITCH REVIEWS   v1.0 SPEAKER REVIEWS   v0.8 CAMERA REVIEWS   v0.12.1 LAPTOP REVIEWS   v0.8.2
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• Voyager 5200 Bluetooth Headset

Plantronics Voyager 5200 Bluetooth Headset Headphones Review

The Plantronics Voyager 5200 is a mediocre mono Bluetooth headset for phone calls. While the boom mic does an excellent job at separating your voice from background noise, unfortunately, the recording quality is sub-par and your voice sounds muffled and dark. The earbud doesn't enter your ear canal too deeply, making it comfortable to wear for an entire workday and should it start to cause discomfort, you can easily swivel the microphone and use the headset on the other ear. The 6.4-hour battery life falls a bit short of the 7 hours that are advertised, but thanks to its standby mode, it should be more than long enough for an entire work day. While the sound profile isn't well-balanced for music, it's well-tuned for phone calls and voices sound present and detailed, without being harsh or piercing.

Our Verdict

The Plantronics Voyager 5200 is mediocre for mixed usage. Since this is a mono Bluetooth headset, it isn't designed for listening to music and is meant for use while making or receiving phone calls. The microphone does an excellent job of separating your voice from background noises, so the person you're speaking to will hear you clearly even in a noisy office. However, your voice sounds dark and muffled while on phone calls. The comfortable and stable fit makes this headset a very good option if you make a lot of phone calls while running or jogging. Since it's Bluetooth-only, it isn't recommended for gaming, as there's likely too much lag.

• Comfortable and stable fit.
• App offers a ton of customization for phone calls.
• Easy to use controls.
• Microphone has excellent noise handling.
• Swivel microphone allows headset to be worn on either ear.
• Battery doesn't last quite as long as advertised.
• Disappointing microphone recording quality.

The Plantronics Voyager 5200 isn't recommended for neutral sound listening. This is a mono Bluetooth headset that's designed for making phone calls and not listening to music.

The Plantronics Voyager 5200 isn't recommended for listening to music during your commute or while traveling. Since it's a mono Bluetooth headset, it's primarily designed for phone calls. While it could be a decent choice for making or receiving calls during your commute, it doesn't block out any background noise, so it can be tough to hear the person on the other end of the line if you're in a loud environment, like on a bus or airport.

The Plantronics Voyager 5200 is a very good option for making phone calls while running or jogging. The headset is comfortable and feels very stable in the ear, so it shouldn't move even during more strenuous workouts. As it doesn't block out any background noise, it's good for running outdoors so you can stay aware of your surroundings. However, its sound profile is tuned for phone calls, and music will be severely lacking any bass.

The Plantronics Voyager 5200 isn't recommended for listening to music in the office, though they can be an okay choice if you make a lot of phone calls at work. While it's comfortable enough to wear all day, and the 6.4-hours of talk-time should last you a full work day, the unbalanced sound profile and mono design aren't meant for listening to music.

The Plantronics Voyager 5200 isn't recommended for wireless gaming. This headset is Bluetooth only and isn't compatible with PS4 or Xbox One. While you can use it with any Bluetooth-enabled PC or mobile device, the latency will likely be too high for competitive gaming. The sound profile is also lacking in bass and is designed for listening to voices, so explosions and gunshots in your game will be severely lacking in thump.

The Plantronics Voyager 5200 is a Bluetooth-only headset that cannot be used wired.

The Plantronics Voyager 5200 is mediocre for phone calls. While this Bluetooth headset is comfortable enough to wear for long periods, and will likely last an entire work day, the microphone recording quality is disappointing. While on phone calls, your voice sounds dark and muffled. On the bright side, the noise handling is excellent and even in noisy environments, the person you're speaking to can hear you clearly. The app also includes a ton of customization options for phone calls, and the buttons on the headset are easy-to-use while in the middle of a call.

• 6.0 Mixed Usage
• 5.7 Neutral Sound
• 5.7 Commute/Travel
• 7.9 Sports/Fitness
• 5.3 Wireless Gaming
• 5.2 Wired Gaming
• 6.1 Phone Calls
• Updated May 15, 2020: Review published.
• Updated May 12, 2020: Early access published.
• Updated May 07, 2020: Our testers have started testing this product.
• Updated May 07, 2020: The product has arrived in our lab, and our testers will start evaluating it soon.
• Updated Oct 07, 2019: We've purchased the product and are waiting for it to arrive in our lab.

Differences Between Sizes And Variants

We purchased and tested the Plantronics Voyager 5200. There is also a model called the Voyager 5200 UC that comes with a USB dongle for PCs, as well as some 'Office' models that include a dock. These results are only applicable to the regular 5200, as the other variants may perform differently.

Compared To Other Headphones

The Plantronics Voyager 5200 is a mono Bluetooth headset designed for making and receiving phone calls. Unlike most headphones we've reviewed, it isn't designed for listening to music, and its sound profile is tuned so that voices are clear and don't sound piercing or harsh. While the boom microphone's recording quality is sub-par, it does an excellent job of separating your voice from background noise, making it well-suited to use in a noisy office. Check out our recommendations for best Bluetooth headsets for phone calls , or if you want something better-suited for gaming, best wireless gaming headsets .

The Plantronics Voyager Legend Bluetooth Headset is a much worse mono headset for phone calls than the Plantronics Voyager 5200 Bluetooth Headset. Both headsets share almost the same design and feel equally comfortable, well-built, and stable, except the 5200 charges via Micro-USB while the Legend uses a proprietary magnetic charging clip. The 5200 has a better-balanced sound profile for phone calls, resulting in less piercing and painful voices. It also has a much better microphone that makes your voice sound slightly more natural and does a significantly better job of separating your voice from background noises. On the other hand, the Voyager Legend has longer battery life.

The Plantronics Voyager 5200 Bluetooth Headset is better for phone calls than the Jabra Talk 45 Bluetooth Headset . The Plantronics is more comfortable, better-built, and it has more controls, including a volume control. Its boom microphone performs much better in noisier environments. That said, the Jabra's microphone has a better recording quality.

The Apple AirPods Pro Truly Wireless and the Plantronics Voyager 5200 Bluetooth Headset are designed for different uses. The Voyager 5200 is a mono Bluetooth headset that isn't meant for listening to music, while the Apple are truly wireless headphones designed for listening to music. The microphone on the Voyager does a much better job at handling noise, and the app gives you a ton of customization options for phone calls. On the other hand, the Apple come with a charging case, and two earbuds so you can listen to stereo music. Their sound profile is also much better-balanced for music.

The Jabra Evolve2 65 Wireless are more versatile than the Plantronics Voyager 5200 Bluetooth Headset, though they're radically different devices with different intended uses. The Jabra are Bluetooth stereo headphones with a better-balanced sound profile, much longer battery life, a broader range of configuration options, and a superior boom microphone. Meanwhile, the Plantronics is a mono earbud that's far more portable and does a much better job of staying in your ear. Both offer multi-device pairing capability, though only the Jabra are Bluetooth 5.0-compatible.

The Plantronics Voyager 5200 Bluetooth Headset is better for phone calls than the Plantronics Voyager 3200 Bluetooth Headset . The 5200 is more comfortable and stable and is better-built. It also leaks less noise, and its microphone has a better recording quality and noise handling performance. That said, the 3200 has a better-balanced treble range, so voices and sibilants sound more detailed.

The Plantronics Voyager 5200 Bluetooth headset is a better mono headset for phone calls than the Jabra Steel . The Plantronics is more comfortable, has better controls, and has a more even sound profile that suits speech better. However, the Jabra's boom mic has a better recording quality. 

The  BlueParrott B450-XT Headset is a better headset for phone calls than the Plantronics Voyager 5200 Bluetooth Headset. The BlueParrott has a more balanced sound profile and its boom microphone has a better recording quality. It also has a longer continuous battery life and you can use it while it's charging. However, the Plantronics Voyager is more comfortable and since it's an earbud headset, it's also more portable. Its microphone is better at noise handling, which is handy if you need to take calls on the road from your truck.

The Plantronics Voyager 5200 Bluetooth Headset and the Jabra Elite 65t Truly Wireless are different styles of headsets designed for different uses. While the Plantronics is a mono Bluetooth headset that's designed for phone calls, the Jabra are truly wireless headphones that can be used for phone calls as well as listening to music. The Plantronics' microphone does a much better job at handling noise. Overall, if you're looking for headphones to listen to music and make phone calls from time to time, the Jabra are a better choice, but if you need a headset for the office that's designed specifically for phone calls, the Plantronics is a better pick.

The Mpow EM12 Wireless Earphone and the Plantronics Voyager 5200 Bluetooth Headset are mediocre mono headsets. The Plantronics is more comfortable, has much better controls, has a better-balanced sound profile for voices, and has much longer battery life. Its boom microphone also handles background noise significantly better than the integrated microphone on the Mpow, and Plantronics has a dedicated companion app with a ton of customization options. On the other hand, the Mpow has a more casual look, and its microphone has a better recording quality.

The Plantronics Voyager 5200 Bluetooth Headset is a better Bluetooth mono headset than the TaoTronics TT-BH041 Bluetooth Headset . The Plantronics is far more portable, easier to use, and is far more stable on the ear. It also has a microphone that isolates speech from ambient noise with greater effectiveness, not to mention it has multi-device pairing as well as a dedicated companion app. Meanwhile, the TaoTronics has a substantially longer continuous runtime and does a better job of reducing audio leakage.

The Plantronics Voyager 5200 Bluetooth Headset and the Mpow Pro Trucker Bluetooth Headset are both solid choices for taking phone calls on-the-go. Some users may prefer the Plantronics' mono earbud design, which is more portable and more stable than the mono on-ear design of the Mpow. The Plantronics also comes with a companion app, and its microphone performs better in noisier environments. That said, the Mpow has a longer continuous battery life, and its microphone has a better recording quality.

Test Results

The Plantronics Voyager 5200 has a fairly standard Bluetooth-headset design. There's a fairly large ear-hook that goes around your ear, and a thin boom microphone. Overall, it's a little bulkier than some other options but has a straight-forward and professional look.

The Plantronics Voyager 5200 is comfortable. It comes with three sizes of silicone tips, and since they don't enter deep into the ear canal at all, they're comfortable for extended periods. The ear-hook part of the headset is flexible and doesn't put too much pressure on your ear. After a couple of hours, it may start to cause a bit of discomfort and fatigue. Luckily, you can flip the mic around, so you can move the headset from one ear to the other to help reduce discomfort during long periods.

The controls of the Plantronics Voyager 5200 are decent overall. There are volume up/down buttons on the top of the ear-hook, a power toggle on the rear, and two call/media control buttons on the microphone itself. These two buttons more designed for call controls rather than media controls, and while you can only pause/play tracks, there's a good amount of call controls including answer, reject, and redial. You can also use one of the buttons on the mic to trigger your phone's assistant, which can be convenient.

The Plantronics Voyager 5200 is very portable. While it's a bit larger than most pairs of truly wireless headphones, you should still be able to easily slide it into most pockets. If you want something even more portable, check out the Mpow EM12 Wireless Earphone .

The Plantronics Voyager 5200 doesn't come with a case. While a charging case can be purchased separately, we haven't tested it.

The build quality of this headset is good. It's made primarily of silicone and plastic and should be able to withstand a few accidental bumps or drops without sustaining too much damage. The ear-hook is fairly flexible, which should help prevent it from snapping or breaking easily.

The Plantronics Voyager 5200 feels very stable in the ear. Unlike the Plantronics Voyager 3200 Bluetooth Headset , the ear-hook helps keep it in place well, and even more severe head movements don't cause it to fall out or move. The boom mic also stays in place well and shouldn't slide or move around.

• Plantronics Voyager 5200 headset
• 3x Tip sizes
• Micro-USB cable

The sound profile of the Plantronics Voyager 5200 is well-tuned for voices and speech. It lacks quite a bit of bass, but voices sound present and aren't piercing or harsh. However, some voices may sound slightly dull and lispy.

The frequency response consistency of this headset is very good. Provided you achieve a proper fit with the included tips, you should experience similar bass and treble response every time you use it.

The bass accuracy of this headset is very bad. There is practically no low-bass, which is responsible for the thump and rumble in music. Mid-bass, where the body and punch of the bass sits, is very lacking. Luckily, high-bass, where instruments and some low voices get their warmth, is fairly flat and only slightly under-emphasized. While overall music will be lacking bass, this headset is tuned for phone calls and voices, and most people shouldn't notice the lack of bass. If you're looking for a mono headset with significantly better bass accuracy, check out the BlueParrott B450-XT Headset .

The mid-range accuracy of the Plantronics Voyager 5200 is outstanding. The entire range is very well-balanced and accurate, especially the high-mid which, along with low-treble, is responsible for most vocal frequencies. This results in clear and full voices that don't sound weak, distant, or harsh.

The treble accuracy of this headset is okay. Most of the low treble range is fairly well-balanced and accurate, resulting in vocals that should be somewhat detailed, articulate, and present. While the mid-treble range is fairly underemphasized, making vocals sound slightly dull and lispy, this is better than if it were overemphasized, which would result in piercing and painful voices. Most of the high treble range is recessed, resulting in audio that sounds fairly lifeless instead of being hissy, though this shouldn't affect voices too much, as most voices don't reach these higher frequencies.

The peaks and dips performance of this headset is mediocre. The largest peak is in mid-high treble which makes some frequencies sound slightly harsh. Overall, it's small enough that most voices don't come across as piercing or painful. While the peak in mid-high bass doesn't necessarily represent an over-emphasized mid-bass, it shows the relative increase in that range over the very recessed low bass.

Because the Plantronics Voyager 5200 is a mono headset, there is no stereo imaging.

Like with most in-ears, the passive soundstage of this headset is poor. This is because properly activating the resonances of the pinna (the outer ear) is one of the important factors in creating an out-of-head and speaker-like soundstage. Since in-ears and earbuds completely bypass the pinna, their soundstage tends to be perceived as small and located inside the listener's head. That being said, because there's only one earbud, the openness is excellent.

This headset doesn't have any virtual soundstage features.

Note: We were unable to reach 100dB volume while testing this headset. Therefore, the '100 dB' score was tested with the headset at max volume and the '90 dB' score was set 10dB lower.

These are the settings used to test these headphones. Our results are only valid when listening using these settings.

The Plantronics Voyager 5200 isolates almost no background noise. This is likely by design, as while on phone calls, it helps to be able to hear your own voice when speaking. This is also due to the fact that the earbuds rest inside the ear as opposed to going deep into the ear canal and creating a 'plunger-like' feeling that blocks sound.

The leakage performance of this headset is good. There's some leakage at higher frequencies that's slightly above the noise floor of an average office. This means that when using this headset at high volumes, coworkers right next to you may hear some leakage.

This headset has a boom mic.

Like with most Bluetooth headsets and headphones, the recording quality of the mic is sub-par. While your voice is fairly natural and easy to understand, it's also slightly dark and muffled sounding. For a Bluetooth mono headset with better recording quality, check out the Jabra Steel Bluetooth Headset or the Jabra Talk 45 Bluetooth Headset .

The noise handling of the microphone is excellent. Thanks to the boom microphone that sits close to your mouth, the person you're speaking to can hear you fairly clearly even in noisy environments.

The overall battery performance of this headset is sub-par. While the 6.4-hour battery life is only mediocre for headphones, it should be more than long enough for a headset. This is because unlike listening to music continuously throughout your work day, it's likely that you will take breaks between phone calls. The headset also features a standby mode which can help conserve battery life when it's not in use. If you want something similar with better battery life, check out the Plantronics Voyager Legend Bluetooth Headset , though it doesn't perform as well overall. If you want a longer battery life, you could also consider the TaoTronics TT-BH041 Bluetooth Headset or the Mpow Pro Trucker Bluetooth Headset .

The dedicated companion app for the Plantronics Voyager 5200 is good. While it doesn't have an EQ to change the sound profile, like with most good apps for headphones, it has a lot of customization options specific to phone calls, such as the ability to configure the sensors in the headset to automatically answer or reject a phone call while you're wearing the headset. The headset is also compatible with the 'Tile' app so you can find it in case it's misplaced.

The Plantronics Voyager 5200 supports NFC pairing to easily connect to an NFC-enabled device. You can also pair it to two devices so you can easily switch between your phone or PC. The Android latency is among the lowest we've ever recorded. However, it's noting that this was measured while streaming a YouTube video, and apps seem to compensate for this differently, so your mileage will likely vary in real-world usage.

The Plantronics Voyager 5200 is a Bluetooth-only headset.

The Plantronics Voyager 5200 is a Bluetooth-only headset that can't be used wired. It comes with a Micro-USB cable for charging.

The Plantronics Voyager 5200 is Bluetooth-only and isn't compatible with PS4. It should work with any Bluetooth-enabled PC, however.

The Plantronics Voyager 5200 is Bluetooth-only and isn't compatible with Xbox One.

The Plantronics Voyager 5200 we tested doesn't come with a dock. While some variations are available with a docking cradle, we haven't tested this.

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Plantronics Voyager 5200 Review

A sporty-looking headset with great call quality

Jason has been writing for tech and media companies for nearly ten years. He reviews audio products, including speakers and headphones for Lifewire.

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Plantronics Voyager 5200

Lifewire / Jason Schneider

Excellent call quality

Ultra-intuitive controls

Resilient build quality

Awkward fit

Bulky design

Pretty expensive

If you’ve saved up your money for a premium Bluetooth headset (and you can find the right-fitting ear tips) then this headset is a great choice.

• Durability and Build Quality
• Controls and Connectivity
• Call Quality
• Battery Life
• Competition
• Final Verdict

We purchased the Plantronics Voyager 5200 so our expert reviewer could thoroughly test and assess it. Keep reading for our full product review.

The Plantronics Voyager 5200 isn’t exactly like the Bluetooth earpieces of a decade ago. It has a look that sits somewhere between a behind-the-ear exercise earbud and the slab-style earpieces that made Bluetooth headsets popular.

With intuitive controls using a very limited set of physical buttons (we were surprised at just how useful that one red multi-function button was), a supremely clear call quality, and moisture resistance, it almost makes you forget that the fit is just a little loose and awkward. In fact, this was our only real drawback to the headset, but it’s definitely a big one.

It’s clear that the design and feature set of the 5200 series are intended to place it in the on-the-go space. Without a solid fit, however, we find it hard to believe you could easily take this out and about.

Design: A bold, sporty headset with a bulky housing

The 5200 is probably the most striking headset available in the this single-ear Bluetooth headset space. The black and silver color scheme on the 5200 is accented by dramatic pops of red both under the silicon ear tip and on the metallic multi-function button. But, the shininess of the boom mic is probably the most eye-catching. If you’re looking to be inconspicuous, color-wise, this isn’t the headset for you.

The boom mic component measures just under three inches, while the diameter of the housing for the earpiece driver is about half-an-inch. This is mostly in line with the other earpieces in the space, but we found that the flashy color scheme made the boom mic appear longer than it actually is.

The real issue with the design is with the back housing where the battery and most of the components are. Just like the Voyager Legend series, there’s a super-thick (about half-an-inch) behind-the-ear part that is bulky and heavy. If your ear is big enough, it won’t be that noticeable as it’s tucked behind, but it is a clunky design component to keep in mind.

Durability and Build Quality: Moisture resistant and stress resilient

Oddly, very few Bluetooth headsets in this category provide any great promises of IP-level ratings (this one is only IPX4). We’re not sure why this is the case, especially when these headsets are meant to be worn for long periods of time, and the 5200 seems designed for outdoor use. But, Plantronics does offer a nano P2i coating that will make it lightly resistant to air moisture and sweat.

You definitely should avoid dropping these into standing water, or running them under a faucet, but light precipitation will be mostly fine. We found that the construction otherwise was actually really good. The boom make is made of thick, solid plastic, and the rest of the unit has a good amount of resilient flex to it. The malleable nature of the materials is important because it seems like it will last a good while and should withstand the repeated wear and tear of being taken off and put back on.

Comfort: Pretty loose and a bit awkward

As we mentioned, one of the biggest drawbacks for the 5200 series is that its design, like a couple other Plantronics counterparts, isn’t as tight and solid as we’d expect. Because of the flashy design and the water resistance, we expected this to be a tight fit—capable of being worn on a jog. We found that because the silicon earpad is harder and less flexible than foam-style eartips, it didn’t conform to our ear and left uncomfortable pressure points in certain angles.

On top of this, the wing that goes behind the ear—normally the component that is meant to pin a headset to your ear—is bulky and heavy, so it sort of just hangs back there, rather than serving as a stabilizing function. These two factors left us constantly readjusting the earpiece in our ear. It’s important to note that this is a subjective matter, and there are multiple sizes of silicon pads, so it’s likely you’ll find a fit that works for you and feels comfortable. But if you are going to be working out, this headset might be an issue.

Plantronics touts their multi-function buttons that act as both call answer buttons and toggles to cue up your smart assistant.

Controls and Connectivity: Surprisingly satisfying and really intuitive

When we went into this review, we didn’t expect the controls and interactive functionality to be a standout feature of any Bluetooth headset, but we were pleasantly surprised to find this to be the case for the 5200.

Plantronics touts their multi-function buttons that act as both call answer buttons and toggles to cue up your smart assistant (it worked with Siri in our tests). Additionally, when you press the button while you’re on a call, it will mute the microphone for quick asides. What’s also cool about this is that there’s a dynamic mute alert that tells you if you try to talk and you forgot to unmute the mic, which is a really smart addition.

Beyond this, there are smart sensors on the earpiece that automatically tell if it’s in your ear or not. In practice, this meant that if we put the headset down on a table, and received a call, our phone would let us answer the call on our smartphone itself, rather than defaulting to the headset. If the headset was brought up to our ear in the middle of our phone ringing, it let us answer the call with the headset.

The 5200 also boasts the Bluetooth 4.1 protocol with up to 98 feet of range, A2DP capabilities, and all the headset control functions you’d expect. We encountered very little interference in our real-world trials, and overall, you have a top-notch device as far as connectivity is concerned.

The call quality on this headset went toe-to-toe with the most expensive ones out there.

Call Quality: Among the clearest you can get

We’ve spent the last week or two testing Bluetooth headsets from multiple manufacturers, and prices range from $30 all the way to about $150. The 5200 sits somewhere in between those, but we found that the call quality on this headset went toe-to-toe with the most expensive ones out there. This sharp quality is due, in part, to the 4-mic array with DSP noise reduction. These mics seemed to be able to isolate background noise and work some magic to eliminate it on the other end, meaning these headphones should be great for walking and talking, even in our noisy testing areas on the streets of NYC.

There’s a 20-band EQ that’s optimized for voice calls, acoustic echo cancellation, and even what Plantronics calls a “sidetone” elimination, which to our ears isolates unpleasant resonance. One more important feature is Plantronics’s WindSmart technology, which, according to the manufacturer “delivers six layers of protection against wind noise from a combination of aerodynamic design elements and an adaptive proprietary algorithm.” We can’t vouch for the algorithm, but we can tell you that wind was not an issue during outdoor calls.

One closing point on call quality is that the speaker itself does not have a ton of definition outside of the voice call-friendly section of the frequency spectrum. This is due, in part, to the poor fit we discussed earlier, but is probably also due to the fact that the driver isn't designed specifically for music. This isn’t the biggest deal, because most users are looking for a phone peripheral, but it is good to note.

Battery Life: A long-lasting unit with versatile charging options

Plantronics puts the totals at 7 hours of talk time and 9 days of standby on a single charge. The standby time trended toward over a week so it checks out there, and we actually got about 7.5 hours of talk time. Your mileage could vary depending on how loud the volume is and if you’re in an area with a lot of other wireless devices around, but it’s really nice to see that the hours advertised hold up. It takes anywhere from 75–90 minutes to fully charge the headset, which isn’t industry-leading, but is in line with a lot of the competition.

One interesting fact here is that, even though Plantronics only lists micro USB on the specs list, our unit also had the proprietary pin-connection port that we found on the Voyager Legend series. While the 5200 didn’t come with the magnetic docking charger, if you have other Plantronics devices, you could theoretically use this connector to charge in addition to a micro-USB.

Price: Value for your money

The Plantronics site puts the list price of the 5200 at $120, which is probably a fair price for the connectivity and features here. But on Amazon, the headset is closer to $80, and after really examining the market, this seems like the best deal available for the reliability. Some of the $40–60 options tend to lack some Bluetooth capabilities, and the $150 choices are just too expensive for a simple peripheral. This really is the sweet spot for the price.

Competition: A solid contender in this price range

The obvious competitor is the slightly cheaper Voyager Legend option from Plantronics. What you get with the 5200 is a more modern Bluetooth connection, a better mic array (for clearer calls), and a flashier design. On the other side of the Plantronics product offering, you’ll find the over-ear Voyager Focus . This is the cream of the crop for Plantronics, and it has a bloated price tag to match. If comfort and premium build is your focus, go for the Focus, but otherwise, the 5200 is a better value.

Jabra is one of the few brands that still have a mono headset like the Voyager series, and the Jabra Motion comes in right around the same price. The design is a bit curvier and you can customize the fit a bit better, so if comfort is your priority, take a look here.

Read more reviews of the best Bluetooth headsets available to purchase online.

The fit is a bit loose, but phone calls sound fantastic.

If you need a Bluetooth headset for everyday calling and prioritize a solid connection and call clarity, you’d be hard-pressed to find a better option than the Plantronics Voyager 5200. Just be warned that it may not stay in your ear if you're going for a jog or hitting the gym.

Similar Products We've Reviewed:

• Mpow Pro Trucker Bluetooth Headset
• Samsung Galaxy Buds
• Sony WH-1000XM3
• Product Name Voyager 5200
• Product Brand Plantronics
• Price $119.99
• Release Date April 2016
• Weight 0.71 oz.
• Product Dimensions 1 x 1 x 1 in.
• Color Black
• Battery Life 7 hours talk/9 days standby
• Wired/Wireless Wireless
• Wireless Range 98 ft.
• Warranty 1 year
• Bluetooth Spec Bluetooth 4.1
• Headset Protocol A2DP, PBAP, AVRCP, HFP, HSP

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