tips about travel agent

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50 Tips for Travel Agent Success

50 When traveling, have as many experiences as you can, so that you can effectively sell them to your clients. Take the gladiator lessons in Rome. Walk the walls of Dubrovnik. Spend the night in a ryokan in Japan, a riad in Morocco, a pousada in Portugal.

7 Travel Agent Tips I Wish I’d Listened To

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Travel Tips

The right travel agent’s tips can mean the difference between a holiday from hell and an idyllic trip you remember for years to come. Here are some great tips I wish I had heeded as they would have saved me heaps of grief.

1. Never Stay At The Best Property First

When helping me plan a trip to Hawaii, my travel agent said: “Never stay at the most luxurious property first. Anything after that will seem inferior, and you may come home disappointed.” I wish I’d heeded her advice when later booking a family holiday to Fiji.

Our first stay was at DoubleTree Hilton’s Sonaisali Island, a two-minute boat ride from Viti Levu, Fiji’s main island. The resort offered the benefits of an island paradise but access to the capital, Nadi, to explore the markets, culture, and attractions. Sonaisali had a pool with a swim-up bar, beachside bures, and offered paddle boarding lessons and horse riding on the beach. The friendly staff loved to play beach volleyball, calling their matches Fiji versus the Italians or the Australians , depending on the current batch of tourists. If losing, they would drag out waiters and cooks still in their apron as reinforcements.

I won’t mention the second resort’s name as some tourists may enjoy playing Tom Hanks in Cast Away . The movie location was in the same group of islands. We reached the resort on a plane so small passengers endured a Weight Watchers-style weigh-in to organize load distribution. I grabbed the nearest grandchild making it hard to tell where the toddler’s weight stopped and mine began. A small plane means you feel every bump, and I not only gripped the armrest but left nail gouges in the upholstery when I spied our landing strip carved out of the jungle. For the next six days, we felt trapped. Laying in a hammock and drinking cocktails sounds idyllic, but the cost of drinks was extortionate. The only restaurant was at the resort, and the meals were lackluster. There were few guests, and if I’d seen Wilson floating past, I’d have paddled over for a chat. What began as a holiday in a high-end resort ended on a sour note.

2. Book Early Morning Flights

The travel agent advised me to book early morning flights. Not being an early morning person, I disregarded this advice for years. The idea of getting up at 4 a.m. and driving to the airport in the darkness seemed a sorry start to any holiday. I understood the logic: flights leaving before 8 a.m. are less likely to be delayed than those later in the day.

One morning I wished I’d heeded the agent’s advice, although not entirely for the reason he’d given. We live about an hour from the airport, and I’d booked a mid-morning flight, but our taxi driver got caught up in rush-hour, and we missed our plane. We didn’t have a flexible fare and had prepaid for the rest of the holiday, so we fronted up at the airline desk and bought new flights for our family of four. Having to pay double fares was a costly travel mistake I never wish to repeat for the sake of a few extra hours of sleep.

3. Always Travel On Tuesdays

The best time to travel is mid-week as it tends to be cheaper, and also less busy. Leisure travelers travel on Friday to make the most of their weekends, while business travelers often fly on Mondays and Fridays. A friend who loves traveling now keeps her Tuesdays free as a travel agent advised her this was the best day to travel. I can’t say I had considered keeping a day free for travel, but I will in the future. We have all experienced packed-to-the-rafters flights, where it’s impossible to wedge your carry-on into the overhead lockers, and it takes an eternity to disembark. On Tuesdays, this is less likely to be an issue.

4. Put A Complete Change Of Outfit Into Each Other’s Suitcases

Placing a set of your clothes in a traveling companion’s suitcase is a precaution against lost luggage. Checking in luggage is like playing Russian roulette. You wave goodbye to your bag at check-in and then await it at the luggage carousel at your destination. The day arrives where the system misfires. You see everyone else pull off their luggage, and you are left staring at revolving emptiness. Most travelers will experience this sinking feeling at least once in their traveling lives. It happened to me in Cairo when I was six months pregnant. The airline said they would locate and send on the luggage, except we weren’t staying in a hotel but instead taking a trip down the Nile. Passengers offered to lend me clothes, but there wasn’t much that fit my bulging baby belly. I received my luggage about 10 days into the trip, with several intermediaries asking for bakeesh (the local term for a bribe/tip) along the way. If only I’d taken the travel agent’s advice to pack at least some of my clothing in my partner’s luggage.

These days I travel solo but ever mindful of missing luggage, I pack a few days’ worth of clothes and my electronics in my carry-on.

5. Keep Prescription Medicine In Your Carry-On

This is a tip I received from a travel agent and have heeded ever since. On a China tour, I saw what happened to a woman when she’d packed her medications into her checked luggage, and the airline lost her bag. After a few days without her blood pressure medication, her head was throbbing, and she was constantly giddy. It’s worth remembering that the loss of your high blood pressure, diabetes, thyroid, or other prescription medications could ruin your trip. So, make sure you carry them with you on the plane.

6. Bring More Medication Than You Think You Will Need

The same agent suggested packing extra medication in case of delayed flights. From then, I would pack a couple of days’ worth of extra tablets, which was fine until the day came where our flight was significantly delayed. It was on a new airline flying out of Chengdu, China. There were no flights on reciprocal airlines, and their next service was a week away. The airline put us up in a hotel, and as we didn’t have to rush back for work, there was the joy of an extra week’s holiday. I wish I’d paid more heed to the travel agent’s advice. I ended up cutting my remaining pills in half, hoping half-doses would keep my health conditions on an even keel. It was the sort of stressful situation I could have done without. These days, I carry not only extra tablets but copies of my prescriptions. It’s not always possible to get scripts filled overseas, but there’s always a chance.

7. Always Book With Travel Agents Who Have Been To Your Destination

When my teenager told me he wished to backpack through Europe, I took him to a youth travel specialist to help him plan. The young agents had spent months, even years, backpacking around the world. One of their tips was to choose a travel agent who has traveled extensively in the place you are heading.

Years later, I was booking my first trip to the U.S. from Australia. The trip involved five weeks of internal flights crisscrossing between major cities and ending in Huntsville, Alabama , for a conference. I usually book online, but this time the complexities meant I needed help. I went to my local travel agency but was troubled by the costly quote — and because the agent had only ever been to New York.

Remembering the well-traveled youthful travel agents, I visited them for a quote despite being the oldest person to step inside their office without a teenager in tow. I asked to speak to the agent most familiar with the U.S. They sat me with a young man whose father lived stateside. He visited his father regularly but used each trip to explore a different region of the States. His trip costing was lower, and in retrospect, his detailed planning saved me much grief.

Knowing all the airports, he knew those where I would need extra transit time between terminals. He had me avoid LAX’s bedlam and enter the States through San Francisco. He stressed that New York City had three domestic airports. He repeated this so many times I realized I was benefiting from a mistake he once made of turning up at the wrong airport. He had traveled down the East Coast, so he had me adding cities like Washington, D.C. , and Philadelphia to my itinerary. “Why travel so far only to miss out?” he asked. As I was heading down from Boston , he gave me tips on planning these legs by train and bus instead of flying. His detailed planning meant the entire trip ran like clockwork.

Nadine Cresswell-Myatt of Red Bag Will Travel took her first plane trip at age eight. This would not be so unusual except she was flying solo and had never seen a plane before: what were her parents thinking? This adventure set her course for life. For over 25 years, she has crafted stories about her travel adventures for newspapers, magazines, and online travel sites, as well as training others how to do the same. You can follow her international travel on Instagram or read about her Australian jaunts at WeekendNotes . Yes, she’s an Aussie, but with children and grandchildren around the globe and her ability to travel with only a red carry-on bag, you might just find her popping up anywhere. And she still travels solo.

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Is a travel agent worth it the pros and cons.

Travel experts agree there are several advantages to hiring a vacation planner.

The Pros & Cons of Using a Travel Agent

Married couple with baby son in modern travel agency talking to a travel agent.

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A travel agent can save you money and time.

Need to pivot your trip plans but don't want to deal with the extra time, money and hassle of rebooking flights and accommodations on your own? That's just one area where a knowledgeable travel agent (also commonly known as a travel advisor) can help. Read on to discover the other benefits – as well as the downsides – of using a travel agent, so you can confidently decide whether or not a travel agent is worth it for your next trip.

The Pros of Using a Travel Agent

Travel agents can save you money – and get you other perks.

"In some cases, you'll actually get a better deal by working with a travel agent," says Jackie Steele, travel expert at MagicGuides . "This could be in the form of a cruise onboard credit (free spending money to use on the ship), access to special agency/group rates, or even just learning about a discount you qualify for but weren't aware of." The best agents will even keep an eye on new discounts as they're announced and apply them to your trip even after you've booked, he notes.

Travel agents handle all the details

Hotel room? Booked. Dinner reservations? Made. Tour tickets? Ready to go. A travel agent handles every detail of your vacation itinerary. "The traveler still gets to be involved in the fun part of dreaming up ideas and providing their travel wishes, while we take and perfect them," says Jessica Parker, founder of Trip Whisperer .

Molly McShea, owner and travel advisor at McShea Travel , points out that travel agents can also help with timing logistics. "Travel agents know how many days should be spent in each destination, which tours go together, and how many things you should do in a day," she says, adding that crafting an itinerary can be challenging if it's not something you regularly do. Additionally, travel agents can help you choose the best time to visit your preferred destination(s) based on seasonality and your budget, and sift through travel insurance policies to find the best option for your needs.

Travel agents can provide local expertise

"A travel advisor's industry connections and relationships provide added value to their clients," says Valerie Edman, a luxury travel advisor and agency owner at Cultured Travel LLC. She says when working with a travel agent, travelers gain access to a global network of connections including:

In-destination specialists who work exclusively with travel advisors and can connect travelers with unique, off-the-beaten-path experiences they wouldn't otherwise know about
Exclusive experiences not available to the general public

You'll avoid surprise fees

When deciding if a travel agent is worth it for you, remember this: A reputable agent can guarantee you won't encounter any surprise fees on accommodations and activities once your trip is booked.

You'll have someone to troubleshoot unexpected travel issues

A travel advisor is essentially your personal vacation concierge. "Because they've been around for so long, agents really know what to look for," says Christopher Elliott , a consumer advocate and journalist. "Travel agents are among the first to know about flight cancellations and delays , making it easy for them to rebook itineraries right away."

The Cons of Using a Travel Agent

It might not be your cheapest option.

There are some instances when it makes more sense to plan your own trip. "If you're planning a quick flight from New York City to Los Angeles, it's easy enough to book it yourself online directly or through a third-party booking site," says Elliott. "If you're planning a once-in-a-lifetime trip or bucket list honeymoon , that's when you call the experts."

You'll have less flexibility in your itinerary

The upside of working with a travel agent is having someone plan an epic vacation for you based on industry knowledge and local expertise. But this can also be a downside in the event you discover an activity you'd like to do or a restaurant you'd like to try that isn't on your pre-planned itinerary. If you alter your plans, you risk losing money; plus, the time it takes for you and your travel agent to coordinate your change of plans may not be worth the hassle.

You still have to do some research

It's important to find an agent you can trust, which means you still have to do some of the vacation planning. For this part, Parker recommends picking up the phone. "Lots of people avoid or don't pick up the phone as much anymore," she says. "That's where you get the high-touch service, tone of voice, excitement or concerns to manage." She advises to look for the following red flags:

No fees: " Travel advisors are charging planning fees more now or increasing them, so the client knows more confidently than ever, we work for them, not the suppliers with the best commissions," Parker explains. "There are a lot of things that are non-commissionable and the advisor's time and expertise shouldn't be given away for free, either. That's the best way to show an advisor takes their business seriously."
Limited options: If you work with someone who is inexperienced or has an incentive to book you with a certain supplier, they may not be prioritizing your best interests. "It's important to check if they are with a larger consortia, accreditations and network, typically listed on their website and signatures," says Parker. "That level of mindshare doesn't come with a lone advisor unless they have many, many years of experience."
Slow response times: If communication is delayed, that's a sign they may be too busy to plan your trip – but again, this is something you can avoid by having the right conversations early on.

Edman suggestes starting your search with the American Society of Travel Advisors . "ASTA-verified travel advisors are committed to the highest industry standards and have verifiable industry knowledge so consumers can feel confident in working with them," she says.

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Essential Strategies for Travel Agents: Maintaining An Organized Workspace

Introduction: The Importance of Workspace Efficiency

In the fast-moving world of travel planning, the role of a travel agent is becoming more dynamic than ever. With the ever-changing landscape of travel and an overwhelming amount of information at their fingertips, a travel agent's responsibility extends far beyond merely booking a flight or a hotel room. This brings us to the indispensable topic of travel agent organization and workspace efficiency. When your workspace is ordered and well-arranged, you can effectively manage the vast array of tasks, leading to increased productivity, fewer distractions, and superior client satisfaction.

The Art of Travel Agent Organization

Maintaining an organized workspace is a strategy that every travel agent must master. Handling multiple clients all around the world, with their unique preferences and requirements, requires remarkable organizational skills. Moreover, this streamlined organization ensures that no detail, however small, gets overlooked in the process of planning the perfect trip for your clients.

Utilizing practical organizational tools , like digital calendars, customer relationship management (CRM) software, and cloud-storage solutions can significantly boost your efficiency. These tools can help manage customer data, keep a tab on bookings and confirmations, and ensure all important documents are readily available when you need them.

Essential Organizational Tips for Travel Agents

Being an effective travel agent isn't just about comprehensive knowledge and excellent customer service, but also about mastering your work environment. Here are few essential organization tips that you can employ:

Consolidate Your Work on a Single Device

Consolidating all your work-related information on a single device greatly reduces clutter and time spent searching for data. This might mean using a desktop computer or laptop as your primary work device.

Physical Workspace Organization

Just as digital organization is important, so is the organization of your physical work area. A clean desk policy always works best. Keeping your desk clean, with only the necessary stationery, brings clarity of thought and boosts productivity.

Use a Task Management Tool

Employing a task management tool can help prioritize and manage tasks effectively. These tools let you set deadlines, create task lists, and track progress neatly.

Systematize Client Files

Systemizing your client files is another significant aspect. Categorized files according to specific criteria like travel destination, duration, or preferences can make retrieving information hassle-free.

Strategies for Travel Agents in Keeping Up with the Pace

In the booming age of digitalization, maintaining an organized workspace is more about managing digital clutter than physical. Here's how you can stay on top of things:

Daily Email Management

One of the key strategies for travel agents involves managing emails effectively. Be it client communications, supplier updates, newsletters, or travel alerts; your inbox can get filled quickly. Designating specific times of the day to check emails and organizing them into suitable folders can save enormous amounts of time.

Optimize Use of Technology

Leveraging technology can significantly enhance workplace efficiency. Be it using AI-based apps to track travel updates or virtual assistants to manage administrative tasks; the right tech tools can simplify complex tasks and improve time management.

Regularly Update Your Skills

In the ever-evolving travel sector, it's crucial to keep your skills updated. Attend webinars, subscribe to industry newsletters, and participate in industry events to stay updated with the latest trends and technologies that could help optimize your workspace.

Keeping The Balance: Maintaining an Organized Workspace

The bottom line in maintaining an organized workspace is balance. Balancing digital and physical organization, personal skills, and technology would make for an efficient workspace that allows swift and accurate travel arrangements.

Workplace efficiency and organization rules aren't one-size-fits-all, especially in a dynamic field like travel planning. However, adopting these tips could significantly amplify your effectiveness as a travel agent, and ultimately lead to delivering exceptional service to your clients.

At Gateway Travel, we understand the intricacies involved in planning the perfect trip and the value of effective workspace organization. With our wealth of resources and supportive network, you're set for travel industry success! Remember, a flawlessly organized workspace is just a stepping stone to becoming a top-notch travel agent.

Top 10 Travel Tips from a Travel Agent

Being a travel agent who travels quite a bit, I have learned a lot about travel. I’ve learned travel hacks, the best time to visit destinations, packing tips, money-saving tips, and so much more. I thought I would break down my top 10 travel tips that I think will get you far in the traveling world. I’d love to hear what your favorite travel tips are! Comment below.

Top 10 travel tips from a travel agent.

1. plan your trip sooner than later.

My number one travel tip is to plan your trip sooner than later. There are many benefits to planning your vacation in advance. Often times resorts will have early bird pricing in hopes to book up their rooms. There are a lot more options for airfare, hotels, and excursions early on because you are looking ahead of everyone else. Also, when working with a travel agent, if you book in advance, you are able to pay in installments, instead of paying the trip all at once. It can really help financially to plan and book your vacation sooner than later.

2. Travel during shoulder or low season

Traveling during the off-season is my favorite time to visit a destination, for example, Aruba during hurricane season!

One of the main reasons I love traveling during the low season is to save money. When you visit a destination when it isn’t peak season means hotels, flights, and activities can be less expensive.

Click here to find out more reasons why it is the best time to travel during off-season and also see great destinations to visit during the off-season.

3. Use a credit card with great travel rewards

If you’re not using a credit card with great travel rewards, you’re throwing money away. First, obviously don’t spend more than you have, but if you are able to use credit cards responsibly, then make sure you are taking advantage of all they have to offer.

Some benefits offered by credit cards that focus on travel are access to airport lounges, free TSA PreCheck and Global Entry, free and discounted travel, and so much more. Two of my favorite credit cards that give amazing travel rewards are Chase Sapphire Reserve and Venture.

4. Get TSA PreCheck and Global Entry

Before I got TSA PreCheck and Global Entry, I didn’t think I needed them. But now that I have both, I will never NOT have them! The convenience and time saved is worth every penny.

TSA PreCheck is used when traveling domestically in the USA and Global Entry is used when re-entering the USA from traveling internationally.

For TSA PreCheck, you get to go through an expedited TSA line where you don’t have to take off shoes or belts or take out anything from your carry on/personal luggage. If you live near a busy airport, this will save you so much time and energy!

Global Entry is basically a fast pass lane through Customs when coming back into the USA. You don’t have to talk to a customs agent or stand in those long lines. You just walk up to a kiosk, scan your passport, answer a few questions, take a picture and you are good to go. After a long international flight, it feels so nice to just breeze through this tedious process.

When you purchase Global Entry, you automatically get TSA PreCheck. That is the route I suggest going. Currently, it is $100 for a 5-year membership, and that included TSA PreCheck. If you purchase TSA PreCheck without Global Entry, it is $85 for a 5-year membership. If you are planning on traveling internationally once or twice in the next five years, get Global Entry.

Another benefit to some credit cards that have great travel rewards is your Global Entry and TSA PreCheck costs are paid for! Then it really is a no brainer to get both if they are free.

5. Know what flight category you’re purchasing

With budget-friendly airlines, like Frontier , now showing up more than ever, other airlines are looking for ways to compete. Most major US Airlines are now offering Basic Economy airline tickets. There is a big difference between Basic Economy airline tickets and Economy airline tickets. Make sure you know the difference before clicking “purchase” or you could be kicking yourself down the way.

Before purchasing your next airline tickets, click h ere for the details on the differences between basic economy and economy airline tickets.

6. Get travel insurance

Since being a travel agent and working with many families and couples on various different types of vacations, I have learned that travel insurance is crucial. You just never know what is going to happen before or during your vacation that you will need to be covered for.

Different travel insurances cover different things, so make sure you are purchasing exactly what you need. Travel insurance can cover anything from having to cancel a trip for unexpected health reasons, death in a family, jury duty, medical and dental issues while on the trip, lost luggage, and so so much more. When you are investing a good chunk of money on a vacation, it is a good idea to protect that investment as well as your health and belongings while traveling.

If you have questions about travel insurance or need to purchase some for your next vacation, email me at [email protected] .

7. Notify credit card company of travels

If you plan on using a specific credit card while on vacation, make sure the company knows you will be traveling. When credit card companies see charges on your card in an area you normally a not located, they will put a lock on your account. If you are traveling internationally and don’t have an easy way of approving your charges or proving you are located where you are using your credit card, you could be without money while traveling.

The good thing is that a lot of credit cards know when and where you will be traveling depending on what you purchase with your card. For example, Venture One and Chase cards will make note that you are traveling if you purchase your airline tickets with their credit card. Then when they see you are making other purchases within that time frame in the location your airline tickets are for, they won’t put a hold on your card.

It is always a good idea to double-check with your credit card company that they know you will be traveling and to expect charges on your card from that location.

8. Share your travel itinerary with family or a friend

It is always a wise choice to share your travel itinerary with a friend or family member. You never know what could go wrong or when you will need help, and having someone know where you are in the world can come in handy.

9. Renew or get a passport early

If you are planning on traveling internationally this year, or hope you will be, renew or get your passport now. The processing time for getting passports has extended from 4 weeks to now an average of 6-8 weeks. Don’t wait longer than you have to and risk having to pay more money to expedite your passport to get it in time for your international vacation. If you are getting your passport for the first time, follow these easy steps to make the process easier.

If you already have your passport, check the expiration date. Many countries require your passport to be valid six months AFTER you return from your trip. That means, if you are going to Mexico in January, your passport must be valid through July. If it expires within the 6 months after your trip, you will not be let on the plane.

10. Contact a travel agent for help!

Travel agents are experts in travel and many specialize in specific types of travel, like honeymoons, family vacations, destination weddings, or locations, like Hawaii, Caribbean, or Europe. To save yourself time and money, talk to an expert! It is so helpful to be able to ask your travel questions to an actual human, and not just a Google search. Travel agents can answer all your travel questions, plan your vacation, book your vacation, coordinate all the travel, recommend the best excursions, and so much more. Some types of vacations are more worthwhile working with a travel agent than others. Click here to see when you should work with a travel agent.

When you are ready to plan and book your next vacation, email me! I specialize in honeymoons, couples trips, and group trips, but I have also helped many families travel all over the world. Simply put, I am here to help you travel more and stress less. Email me at [email protected] to get started on planning your next vacation.

Really great tips!! Especially about checking what is included in your airfare. I hate the sneaky Basic Economy….

Hi Cassidy, Thank you! Those Basic Economy tickets are super sneaky… and I just read that Southwest may be considering adding them to their ticket options. We shall see. Thank you for reading! – Sarah

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How to Become a Travel Agent—Because, Believe It or Not, the Industry Is on the Rise

By Scott Bay

There’s a reason “how to become a travel agent” has been a continuously trending search phrase on Google—it is a career path that offers a flexible work environment and schedule, ample travel opportunities, and an immersion into a supportive world-wide industry. It's a surprise to some in 2023: Once the internet became widely available, it was largely believed that needing a travel agent was obsolete. However, even though the brick-and-mortar agencies with punny names in strip malls have vanished, the career is on-the-rise .

New software options are making it easier than ever for people to make money planning trips, either as a side hustle or as a full-time business. That’s why Cherikonda, India-based stay-at-home mother, Maya Kapoor-Miller, decided to enter the professional world as a travel agent this year, at 31. “I knew nothing about the travel industry prior to signing up,” says Kapoor-Miller, who decided to use San Francisco-based booking platform Dreamport to establish her online travel advisor business. “It is my first business in life, and the only one that you can start with no investment.”

But there's also a rise in demand. When people ventured back into the world after the pandemic, travel agents saw an overwhelming amount of business . And that momentum hasn’t stopped—when travel is complicated, like it was in 2020 and 2021, travelers turned to professional trip planners to create a seamless vacation. For better or worse, traveling has remained complicated and chaotic, with new rules being implemented (like Americans needing to pay a fee to visit Europe in 2024 ) and airline strikes and staffing issues. Offloading all of the nitty-gritty details to someone else is more appealing than ever.

For those entering the field, there's also the age-old motivator: a love of travel.

Shelton Ellis, who is based in North Carolina, recently saw these opportunities and left behind more than 20 years in public relations and global advertising to turn his passion into a career. “I was born with a wanderlust that would wear Rick Steves out,” Ellis says. “I decided to take the leap and follow that lifelong yearning. Transitioning into this role was really about learning how to monetize what I'm passionate about.”

Whether you are looking for a new career path or a lucrative side-hustle—or simply curious about those taking the plunge—here’s how to become a travel agent, from the qualifications and education required, to anticipated earnings, according to those who have made the shift in the past year.

What exactly does a travel agent do?

Travel agents, or travel advisors (the term is mostly interchangeable), manage everything that goes into a trip for their clients: the flights, car transfers, accommodations, restaurant reservations, and more—they even inspire the itinerary. The reason people turn to travel agents, aside from having a helping hand during any travel chaos , is also to tap into the travel agent’s first-hand knowledge of destinations, and their industry partnerships, which often lead to perks such as hotel upgrades, ideal airplane seats, and experiences that can’t be found on a search engine.

“You have to remember that as a travel agent, you will be a guide for people during their happiest moments—family reunions, weddings , baptisms, and once-in-a-lifetime experiences that people have dreamt of,” says Kapoor-Miller. “It has been one of the most rewarding aspects of being a travel agent. You navigate people, inform them, and help them choose.”

So, how do you become a travel agent?

There are many ways to become a travel agent, from joining an existing travel agency , to starting an independent business from the ground up. Others are opting for one of the buzziest start-ups in the travel industry, Fora . When it launched in 2021, the software company, which trains and provides search engine-optimized profile pages to advisors—at one point had a waitlist of over 30,000 people eager to begin a part-time gig. Travel photographer and Condé Nast Traveler contributor Amanda Villarosa is currently in the process of joining.

“I'm the person that friends and family come to for travel recommendations, tips and tricks, and general travel advice,” says Villarosa. “After discovering Fora and looking into it, I realized that it could be the perfect side-hustle, considering I'm already so involved in the industry.”

With additional flexibility, Villarosa was able to move from New York City to splitting her time between Denver and Los Angeles . She says that the sign-up was quite straightforward. “You're given a dedicated Fora email and have access to advising tools and fellow Fora advisors,” she says. “The training is in the form of Zoom meetings and videos, which you have the option to watch at your own pace. Once completed, you take a certification quiz and you're on your way to advising.”

The other ways in are slightly more involved. To begin an independent practice, you go about it like many other businesses. You will have to create an LLC, establish a business name, cultivate marketing materials, build a website, find clientele, and more.

Ellis found something in the middle, choosing to connect with an established travel agency. “Don't be afraid to reach out to an agency looking to take on new advisors and is willing to mentor," says Ellis. "I was fortunate to learn so much from Annie Chambers, the owner of Crafted Escapes , who has seven years in the business.” He now knows the ropes on everything from using itinerary-building software to destination-specific training, to the sales and marketing aspects of the trade.

Is there required education or qualifications?

Ellis says that there's no certification, per se, required to become a travel advisor, but there are countless training courses available like Departure Lounge ’s classes on navigating the industry through hotels and tour operators. He said it’s also important to stay on top of travel trends. Ellis recently completed travel agent training programs provided by premier cruise lines such as Virgin Voyages , Ritz-Carlton Yachts , and Cunard to help agents sell their products more accurately.

How much does a travel agent make?

What a travel agent earns depends on how many trips they successfully book for their clients. The entire model is commission-based, meaning agents earn a percentage of the total cost of the vacation they orchestrate. Many travel advisors choose to charge a flat-rate planning fee in addition to their commission, but balance is key—if you charge a high planning fee, it could lead to potential clients going elsewhere.

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Fora ’s website states that “some of our full-time, expert advisors earn well into the six figures (or beyond).” So a lucrative career may be on the horizon, for those who are able to build a robust client base and excellent industry connections.

How much you make can also depend on where you live around the world. “I am being paid in dollars,” says India-based Kapoor-Miller. “So the currency fluctuations of the local exchange rate are not something I am worried about.”

What are the key skills required to become a travel agent?

“Travel agents need a mix of customer service, communication, destination knowledge, organizational, and problem-solving skills,” says Kapoor-Miller. “But I would say that adaptability, flexibility, curiosity, and cultural sensitivity top them all—you have to put yourself in other's shoes, and understand the requirements, hopes, and expectations of your clients along with any worries and questions they may have.”

It’s vital to have a passion for traveling, even the aspects of the process that aren’t as exciting, such as learning about new airline routes, train schedule updates, and industry news. “It can be an information-heavy hustle, and I believe it's important to be excited about it as that energy definitely transfers to your clients and partners,” Villarosa says.

Should travel advisors choose a specialization?

Many travel advisors have found success through becoming an expert in a few types of travel and destinations. “It's important to become an authority and learn as much as you can through personal experiences and continuing education,” says Ellis. “As a proud member of the LGBTQIA+ community , an avid snow skier, and scuba diver, I know not only the popular destinations but others that are off the beaten path, equally safe and adventurous for all travelers.” This helps travel agents establish a competitive edge, and hopefully convince potential clients to choose them for their expertise.

What are the benefits of being a travel agent?

“Flexibility tops them all,” says Kapoor-Miller. “And the ability to start without industry knowledge. If you worry that you are too old for this job, the good news is that this is a job you can enter and enjoy at any age.”

Another great perk is the "Familiarization trip,” says Ellis. “Tourism boards and hotels invite agents to visit and familiarize themselves with a particular country and its properties. After all, any accomplished salesperson should learn everything they can about their products first-hand...even if they're in Bora Bora.” It's hard work, but someone's got to do it.

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7 Ways Travel Agents Can Gain New Leads

Because you’re up against modern-day online booking websites, as an independent travel agent , it’s critical to attract new clients by showcasing the value of the services you offer. You provide so much more to clients than any website can, you just have to put some effort into showing them how.

Here are 7 surefire ways to attract potential clients and grow your number of travel agent leads and increase your customer base:

1. Position Yourself as a Specialist Travel Agent

If you do a quick online search for travel agents, you’ll undoubtedly get bombarded with hundreds of names and websites, so you must position yourself as offering a distinct service, so you stand out among the masses. Determine a niche market to focus on and market yourself as a specialist in that area. That way, potential clients will seek you out, rather than the other way around.

2. Seek Out and Reward Referrals

A tried and true method of generating travel agent leads is through word of mouth referrals. People often trust what a friend or family member has to say about a business or service, so rewarding these referrals is an excellent way to drum up new travel agent leads.

A 2019 study by business consulting organization SCORE showed that verbal referrals have the highest lead-to-sale conversion rate.

Offer existing clients a discount or free gift when they make a referral that generates a vacation booking. Extend this offer to clients who leave a glowing review for you online as well. Even if people don’t personally know online reviewers, they often trust reviews left about a product or service experience.

When you reward referrals, you’ll gain travel agent leads, make your existing clients happy, and your travel agency business will continue to grow.

3. Don’t Be Afraid of Complicated Trips

If a trip is simple, then that’s one more reason a potential client could just book it themselves! Don’t shy away from curating fantastically-elaborate vacations for clients because this will surely showcase how valuable your travel agent knowledge and expertise is.

Some independent travel agents are scared off by complicated trips when they should be utilizing the opportunity to increase travel agent leads. Other excellent complex booking opportunities to always say yes to include:

International Business Travel
Around-the-World Trips for Retirees
Vacation Packages for Large Groups

4. Get Active on Social Media

Social media is an invaluable tool you can use to gain more travel agent leads. What makes it so wonderful is the fact that it is FREE and used by millions every single day! The trick to truly utilizing social media to its full potential is to stay active. If you don’t post for a while or interact with users’ comments or questions, you’ll drop off their social media radar, and any previous efforts of yours to woo them to your business will be in vain.

You don’t have to designate hours a day to keep your social media presence alive, just a few minutes a day will suffice! So get active and stay active to see the greatest social media results possible.

There are several companies that provide free digital marketing elements for travel agents that can save time on your social media production and maximize your travel agency marketing efforts.

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Determine which path is right for you

5. Maintain Consistency Across All Platforms

You don’t want to come across as a flighty inexperienced travel agent, even if you are newer to the game. Carefully think about how you want to define your brand image and keep that message clear across all platforms, including:

Social Media
Handing Out Business Cards
Advertising

If you have a niche market you consistently focus on, keep your focus there to attract clients interested in that market. It’s also imperative that you remain professional across all platforms and keep the pictures and posts you share in good taste.

6. Continue Your Travel Education and Highlight Your Credentials

Set yourself apart by highlighting your travel agency experience and your ongoing education. Potential clients will put more trust in your travel agent skills if they see your commitment level, so don’t be afraid to show it off.

Even if you don’t have a ton of experience in the field, that doesn’t mean you can’t get new travel agent leads. Invest in your business by attending a travel conference and then promote it. Or, you could even go on an interesting trip and post tips and tricks for potential clients to use.

7. Enlist Help in Lead Generation

It’s possible to perfect your sales pitch and do everything you can to showcase your value and still come up short in obtaining travel agent leads. Don’t take it personally; you can only do so much as an independent travel agent.

An incredible way to generate more travel agent leads is to connect with a host travel agency like Travel Planners International . When you are a part of a host agency, you gain access to an extensive number of benefits to help you turn viable leads into returning customers.

Whether you are learning how to become a travel agent or are already an experienced agent, host agencies like TPI have connections with preferred suppliers and offer direction and support that you can’t get on your own. There’s no shame in asking for help to score more travel agent leads — thousands of agents around the world partner with host agencies to increase their business. In addition, you will gain access to innovative travel agency software (including robust travel agency back office software technology ).

Getting more clients for your travel agency business isn’t an exact science, but implementing these 7 tips is a great start and will put you on the right track to travel agent success. For more inspiration on how to rock your travel agency business, read some of our Rockstar Success Stories .

You work hard. You deserve more travel agent leads, more commission, more support, and more connections.

Contact us today to find out how taking advantage of our host travel agency can benefit your business.

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TRAVEL & HOSPITALITY

Travel Agent Tips & Tricks for More Sales

Travel & Hospitality

Travel agents don’t have it easy these days. They have to constantly compete with big players like Expedia, Tripadvisor, and others on a constant basis. More travelers are going online to book their vacations, landing travel agents in a soup.

Today, we will give you some helpful travel agent tips to increase sales and close more deals. Here’s what you need to do-

Sell More Than Vacation Packages

Most travel agents make the mistake of selling vacations as a product. Nothing could be more harmful to your sales!

You should aim to sell vacations as an experience- an experience that your clients want. So instead of pushing readymade packages, find out on what your clients are ready to spend their hard-earned money.

People want to escape their daily routines when they travel. You have to align your products according to their desires. Tell them what a destination offers, the activities he can do, and how the vacation can help him take a break.

Use your imagination and paint vivid pictures of the vacation for your clients. They have to know why the vacation makes sense for them.

Ask Open-Ended Questions

When coming up with itineraries, focus on what the client wants. This is one of the most valuable travel agent tips for success. Asking open-ended questions can help you make out client needs and preferences effectively. You can ask questions like-

What is your idea of a great vacation?
What is the most memorable part of your last trip?
What are you looking forward to on this trip?

The questions will enable you to discover what your clients really want. Then you can make changes to your package, making sure it meets client preferences.

Upsell Like a Pro

Another vital travel agent tips are Upselling or Cross-selling , which is a common way to increase your revenues. But just asking your clients, “do you want an upgrade” doesn’t cut the ice anymore. You have to make it clear what the upgrade comes with.

For instance, if someone has opted for a standard room, ask them, would they like a room with the sunset view? (instead of asking to upgrade to a deluxe room)

If someone has chosen only lodging, ask them would they like to include lunch and dinner featuring local cuisines?

People mostly reject upgrades as they only think about the cost. But if you can clearly show how the upsell/upgrade benefits the client , he might just be ready for it.

Be Passionate

People are excited about traveling. The excitement shows when they are researching destinations, reserving hotels, or just checking out prices. You have to have the same level of passion when you deal with your clients.

Don’t hold your enthusiasm back, and always put on a smile. Make it obvious that you, too, love traveling and really want your clients to have the best time of their lives.

Your enthusiasm will surely translate into more bookings and closed deals.

Join Travel Groups

This technique works for all industries. You join groups on social media on your niche and try to establish yourself as an expert on the subject. That way, people are ready to trust you and even consider your product or services.

You will find ample of travel groups on Facebook and other social media platforms. You can also create accounts on sites like Tripadvisor. Then you should answer questions left by others, provide your honest opinions, and help the group members as much as you can.

Over time, people will directly approach you with queries, which opens up a great opportunity to promote your services. You will also get more business once people recognize you as a thought leader and travel expert.

Don’t Try to Match Prices

Clients sometimes ask if you can match the price on popular booking sites. You may agree and say yes in fear of losing the business, as most of us do.

But the truth is, you don’t have to match prices for every client.

If someone asks for a price match, ask them why they chose the hotel or cruise. If they say it was the cheapest, it’s better to let go of the client. He might not have the right budget or be the right match for your product.

Now, if the client gives specific reasons, note them down! This gives you the perfect opportunity to suggest things your clients consider, even at a higher price!

Go for Niche Markets

You can pick up certain trends in the travel market and go for specific niches. You certainly can’t offer everything and should stick to things you know.

Choosing a niche is not difficult. You just have to aim for something unique. The more unique is your niche, the more business will be headed your way.

You can, for example, focus on organizing trips for older British couples. Or, you may offer hiking in offbeat locations that no one else does. You can also cash in on growing trends like biking trips, destination weddings, or corporate travel- whatever fits your bill!

Spend in Online Advertising

The global online travel market will reach $1,091 billion by 2022, growing at a CAGR of 11.1%.

(Source: https://www.marketwatch.com/press-release/global-online-travel-market-will-reach-1091-billion-by-2022-at-a-cagr-of-111-2019-07-22)

Unless you target the online audience, your business will not increase.

Consider spending some money on various forms of online advertisements like pay-per-click to attract new customers. You can also invest in social media advertising to build a customer base.

Online advertising can have results beyond expectations. Luxx Vacations spent $1,200 on Facebook ads that brought them 800 customers and $1 million in sales. You can also expect similar results by going online and advertising your business and packages. You will require a sales execution platform and marketing automation to achieve similar results.

Wrapping Up

Travel agents need to align themselves with the evolving travel market to meet customer needs. You can increase your sales and close more business after that following the tips we discussed. Also, consider investing in a reliable travel CRM like LeadSquared to optimize your sales process and close more deals.

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The Most Important Questions to Ask Your Travel Agent

Even with an agent, travel is a tricky business! This list of questions to ask a travel agent can help save you a lot of time and headaches later on.

While the internet has revolutionized the way that people plan and book hotels and flights, travel agents and agencies have remained an important part of the travel industry. This is due to the added value that their skills and knowledge can bring to a vacation, especially if you’re trying to book a relatively complex trip such as a multi-lag safari in Africa or a family reunion in Disneyland. Travel agencies can also help you find some great travel deals that are only available to agents which is great if you’re a budget traveler. Remember, this is your hard-earned money and vacation time, and making a list of questions to ask a travel agent can help save you a lot of time and headaches later on.

Let’s Roam will show you the sights!

Travel agents are great, but sometimes you need a little help and guidance when you’re on the ground. Our dedicated team of travel experts have created a vast selection of scavenger hunt adventures in hundreds of cities around the world! Our carefully-crafted experiences are interactive and addictive, using games and trivia to challenge, inspire, and educate you at the same time. Grab the Let’s Roam app today and treat your family to a thrilling adventure somewhere new!

Do you charge a fee for your services?

It can sometimes be a little confusing to know how travel agents actually make money. Do they charge a commission or a flat fee? Or do they get a kickback from the products that they sell? This question can begin to feel like the elephant in the room and can even make you start questioning what the travel agent is offering. If this is the case, don’t be shy. Instead, simply ask if there’s a charge for their services. This will help you rest assured that you won’t get hit with an unexpected fee.

What services do you offer?

Travel agents come in all shapes and sizes, as do the products that they offer! While some offer preset packages, others let you build your own trip. Some also act as travel advisors who can help walk you through the travel planning process from start to finish. By having a good idea of what a travel agent offers, you can take advantage of their strengths and skills to help you plan your dream vacation.

Can you provide assistance while I am at a destination?

Every time you travel, you risk something going wrong. Having a travel agent can help make troubleshooting much, much easier when you’re on the road but it’s important to know from the beginning whether or not they can assist you in case of an emergency once the trip has already started. This could mean anything from helping with flight cancellations to advising a medical emergency. Don’t always assume that they will be there to help and be sure to have them tell you what they can and can’t assist with in writing before your trip begins.

How can I reach you in case of an emergency?

If they tell you that they can assist in an emergency, confirm with them what is the best way to reach them. Keep in mind that the time zone that you’ll be in may be very different than where the agent is based. It’s good to know how you can contact them outside of normal business hours and what their response time will be. This can help you plan accordingly in case anything does happen while you’re on your trip.

What travel destinations do you suggest?

Many people know that they want to go on a vacation but they aren’t entirely sure where exactly they want to go. This is one area where you can make use of the experience and skills of a travel agent. They may know of up and coming to travel destinations that you never even heard of and are perfect for your needs.

If you already have an idea of where you want to go and this is your first time working with a particular travel agent, this could also be a good way to “test” your travel agent. By asking where they recommend based on the type of trip that you desire, you can see if they are considering your needs and requirements or if they are giving a “generic” destination. This gives you at least a bit of an idea as to how they will be to work with and you can make an educated choice as to whether or not you want to proceed.

Have you traveled there before?

Whether a travel agent suggests a destination to you or you go to them with one already in mind, it’s always a good idea to ask them whether or not they have traveled there before. While some agents know a destination inside and out, others may have only looked at a few pamphlets or sat in on a few information sessions about a place. It’s nearly always better to find someone that has been to a place and understands the nuances of traveling there, particularly if it’s a place that is a bit off the beaten path.

What does your agency specialize in?

While some travel agencies try to be a jack of all trades, others specialize in particular destinations or types of travel. If you have your heart set on really delving deep into a destination or have very specific activities that you want to do, These types of agencies are often worth spending the extra money with as they are more likely to be able to ensure that you have the experience that you’re hoping for and can help troubleshoot more easily if things don’t work out as they should.

What is the best time to travel to this destination?

Once you have decided on a destination, double-check that you’re going at a “good” time of year. Is it really hot? Crowded? Hurricane season? A good travel agent should know what the climate will be like in a place and also whether or not it will be overrun with tourists and when is the best time to go. Keep in mind that this is all relative and the best time to go for someone who is looking to spend some time enjoying the sun in Florida may not be the best time for someone who is hoping to score a good deal and avoid the crowds.

Make sure to dig deep into the answer that the agent gives you and confirm why they think it’s the best time to go. This will help ensure that you’re on the same page.

Are there any ways that I can save money on the booking?

If a travel agent provides a quote that seems to be way out of your budget, don’t give up right away. Depending on how out of reach the quote is, you may want to see if there’s any way that the quote can be cheaper. They may have included things in the total cost like airport transfers, high-end hotels, activities, etc. You can also ask if there’s a cheaper period when you can travel. Going during the shoulder season rather than the high season can save you a huge amount of money so if your time is flexible, you should consider this.

You may also want to consider if there’s an alternative neighborhood that you can stay in where accommodation is cheaper. Many travel agencies will try to place people as close to the destination highlights as possible but sometimes staying a bit outside of the center offers a better experience. Think of it this way… imagine staying in an adorable hotel in a residential neighborhood in Rome. You find a charming little restaurant where you have the best pizza on the planet and spend the rest of the night drinking wine in the neighborhood piazza. Now compare this to staying in a big block hotel right near the Rome train station.

Is a package tour cheaper than creating my own vacation?

Booking a package tour can save you a lot of money… sometimes. Like everything in life, there’s a slight caveat to this and a lot of it depends on your travel style. Some packages may include things like transfer service and five-star hotels. If this isn’t something you’re particularly interested in, you may end up saving quite a bundle if you book everything separately.

If you still want to use a travel advisor or agent, try to find one that specializes in that region or country. They are likely to know the best restaurants, hotels, etc, and can likely help you save even more money while having an even better trip than you would have had as part of a package tour!

Is there a price match guarantee?

If the cost of the airfare or the hotels happens to go down after you have confirmed your trip, some travel agents may offer a price match guarantee if the bookings were confirmed within a certain time period. While it isn’t always the case, it’s worth asking just in case. Bear in mind that this may not be very easy to figure out if you have booked a package that includes a variety of tickets (flights, hotels, activities) over an extended period but it may save you a lot of money if your booking is not complex.

What is your cancellation policy?

Before you pay for anything, it’s very important to always check what the cancellation policy is. If the policy is very strict or if the deposit seems inordinately high, see if you can have this reduced. Travel plans change all the time so there must be some degree of flexibility built in.

If the itinerary includes flights, hotels, and activities, always check to see what happens if one of these ends up getting canceled. For example, if your flight is canceled, what does that mean for your hotel or activity bookings? If you’re traveling during high season and your hotel reservation ends up getting canceled unexpectedly, what other options do you have?

What are the travel documents that I need for this trip?

Depending on where you’re from and where you’re going, you may need to have a visa to travel to a destination. You may also need to fill out health forms. Your travel agent should be able to inform you exactly what you need to travel to a country so don’t forget to ask this both well before the trip starts and also once again right before your departure date.

Even though the worst of the COVID pandemic seems to be over, entry requirements to a country can still change quickly and you don’t want to be caught unaware and unable to board your flight because you don’t have the right documentation.

Are there any additional costs that I need to be aware of?

Once you have received a quote from a travel agency, always ask if there are any additional costs that you need to be aware of. Often, things like visas, inbound flight airfare, and meals won’t be included in the total price and will need to be calculated separately. This usually happens because the prices can be very different based on where someone’s departure point is. This means that you can potentially save money by trying different airports and dates, giving you the flexibility of being able to cut costs without having to rely on the travel agency to do it on your behalf.

Also, ask whether or not the tour includes admission fees to museums and historic sites as these can add up quickly depending on the location.

How can I pay for the trip?

Depending on where the travel agency is based, you may not be able to pay by credit card. If this is the case, you may have to send money through another payment platform such as Wise or Western Union . In these situations, the transaction fees are usually paid by the guest rather than the agent so make sure to calculate these into your overall trip costs as they can add a substantial amount to a high-priced vacation.

Do I need travel insurance?

Normally, the answer to this question is always yes. Some credit card companies offer insurance if you book at least a portion of the trip with your card. However, you may need to purchase supplemental insurance based on the destination and the activities that you’ll be doing. Some countries may even require you to have a certain insurance policy before they will allow you to enter the country.

Are there any security issues to be aware of?

We live in a world where the geopolitical situation between many countries can be a bit shaky and where things can change at the drop of a hat. Not many people expected Sri Lanka to become unstable so quickly nor did most people believe that there would be a war between Russia and Ukraine. If you plan on traveling to some of the more off-beat destinations, it’s prudent to ask your travel agent whether or not any security issues may worsen before you go.

Time to start packing!

We hope that this guide has given you an idea of the “right questions” to ask when booking your dream vacation through a travel agency. If you feel a little like they are a bit like interview questions, don’t worry. Booking travel is their job and they should be prepared to answer them thoroughly to ensure that they are meeting a client’s needs.

If you’re still in the beginning stages of your trip planning or are thinking of adding a few days to a trip pre or post-tour, don’t forget to check out the Let’s Roam app . It’s full of great user-generated tips and tricks that can help you find some of the best places to visit in a destination.

Frequently Asked Questions

If you ask the right questions , travel agents can help you save a ton of money when you travel and can help you find the perfect vacation destination.

Before you book anything with a travel agent , it is important to ask questions about the destination, their services, and their experience. This can help ensure you book a trip that’s right for you.

Travel agents can be extremely useful but’s is important to do some research on your own as well. Consider using an app like Let’s Roam to find out more about your chosen destination.

Travel Agent Skills

Learn about the skills that will be most essential for Travel Agents in 2024.

Getting Started as a Travel Agent

What is a Travel Agent
How To Become
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What Skills Does a Travel Agent Need?

Find the important skills for any job.

Types of Skills for Travel Agents

Industry knowledge and expertise.

Customer Service Excellence

Technological Proficiency

Sales and marketing acumen, organizational and detail-oriented planning, top hard skills for travel agents.

Equipping agents with the expertise in itinerary crafting, GDS, and regulatory knowledge for unparalleled travel experiences and customer satisfaction.

Travel Itinerary Planning
Global Distribution Systems (GDS) Proficiency
Travel Insurance Knowledge
Destination Expertise
Booking and Reservation Software Use
International Travel Regulations and Visa Procedures
Customer Relationship Management (CRM) Software Skills
Language Proficiency
Travel Product Upselling
Financial Transactions and Currency Exchange Handling

Top Soft Skills for Travel Agents

Empowering travel agents with empathy, adaptability, and a keen eye for detail to deliver exceptional, personalized customer experiences.

Empathy and Emotional Intelligence
Communication and Active Listening
Adaptability and Flexibility
Problem-Solving and Decision Making
Cultural Awareness and Sensitivity

Networking and Relationship Building

Time Management and Organizational Skills
Salesmanship and Persuasion
Attention to Detail and Accuracy

Most Important Travel Agent Skills in 2024

Personalized customer service, global travel knowledge, marketing and sales acumen, attention to detail, crisis management and flexibility, cultural intelligence and sensitivity.

Show the Right Skills in Every Application

Travel agent skills by experience level, important skills for entry-level travel agents, important skills for mid-level travel agents, important skills for senior travel agents, most underrated skills for travel agents, 1. cultural intelligence, 2. active listening, 3. crisis management, how to demonstrate your skills as a travel agent in 2024, how you can upskill as a travel agent.

Acquire Advanced Travel Industry Certifications: Pursue specialized certifications such as the Certified Travel Associate (CTA) or Certified Travel Counselor (CTC) to deepen your knowledge and demonstrate your commitment to the profession.
Embrace Technology and Automation Tools: Learn to use the latest travel booking software, CRM systems, and automation tools to streamline operations and offer personalized travel experiences.
Expand Destination Knowledge: Regularly research and familiarize yourself with new destinations, travel regulations, and cultural insights to provide up-to-date advice to clients.
Develop Language Skills: Enhance your communication abilities by learning new languages, which can help you cater to a broader client base and build rapport with international partners.
Participate in Familiarization Trips: Take advantage of fam trips to experience destinations firsthand, allowing you to provide authentic recommendations and build a portfolio of personal travel experiences.
Engage in Sustainable Travel Practices: Educate yourself on eco-friendly travel options and responsible tourism practices to guide clients towards more sustainable travel choices.
Network with Industry Professionals: Join travel industry associations, attend trade shows, and connect with fellow Travel Agents to exchange knowledge and stay informed about industry developments.
Master Customer Service Excellence: Attend workshops or take courses on advanced customer service techniques to enhance client satisfaction and loyalty.
Stay Informed on Global Events: Keep abreast of world events, travel advisories, and health and safety protocols to provide timely and accurate information to travelers.
Focus on Niche Market Specialization: Specialize in niche markets such as luxury travel, adventure tourism, or wellness retreats to differentiate yourself and cater to specific client interests.

Skill FAQs for Travel Agents

What are the emerging skills for travel agents today, how can travel agents effectivley develop their soft skills, how important is technical expertise for travel agents.

Travel Agent Education

More Skills for Related Roles

Creating memorable guest experiences, driving service excellence in the hospitality sector

Driving customer satisfaction, resolving issues with empathy and efficiency

Fostering customer loyalty and business growth through personalized relationship management

Driving customer satisfaction and loyalty through proactive relationship management

Ensuring passenger safety and comfort, creating memorable travel experiences

Crafting unforgettable journeys, tailoring travel experiences to individual desires

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Sweepstakes

Everything You Need to Know About Becoming a Travel Agent

Here's what you should know before becoming a travel agent.

If you're someone who spends your days scanning flights , loves hotel rewards points, and in general, is a fervent traveler, you've probably wondered how to become a travel agent.

And, while it's true that living in the age of Expedia means travel agents are not as vital as they once were, people use them a lot more than you might think. Just because travelers aren't calling up an agent every time they need to book a quick flight doesn't mean they don't want to consult an expert for a big trip. This holds especially true when it comes to honeymoons or experiential trips that have a lot of moving parts — coordinating tour companies , translators, or multiple resort stays, for example. It's often easier to leave the logistics to someone else: travel agents.

You don't need a specific employment background to become a travel agent, so if you're looking for a fresh career start, that's totally OK. You have to start somewhere on your path to becoming a travel agent, and the sooner you jump in, the sooner you'll build your client base. On the other hand, if you're hoping to parlay your experience in a semi-related industry, be it marketing or hospitality, that can help because you'll have even more context for your new gig. Either way, this can be a rewarding career path (with some fun perks), so here's what you need to know to become a travel agent.

Formal Training Needed to Become a Travel Agent

While some four-year colleges, community colleges, and trade schools offer tourism certifications, it is not a requirement for those trying to become travel agents. Certificates of tourism can be very helpful, but so can previous training in marketing, hospitality, or even event planning. Ultimately, your knowledge of destinations, sales, itinerary planning, and booking software will be crucial for your career as a travel agent.

In terms of the training time you need to put in before becoming a fully-fledged travel agent, it depends. You could start your career right after high school, or you could put in one to four years to earn a certificate, associate's, or bachelor's degree in tourism. Of course, you could also change course from a related job, and morph your experience as, say, a destination wedding planner into a career as a travel agent.

Training Programs Available

You could take classes with a company like The Travel Institute to earn your certification. Not only will they teach you the basics of planning itineraries, but they'll also make sure you're learning about new cultures, world geography, and experiences you can have all over the world. They'll also help you decide what business route you want to take.

How to Become a Travel Agent: The Logistics

Becoming a travel agent will likely mean starting your own business . On the plus side, it requires relatively little overhead. If you're becoming a small business owner by opening a yoga studio, for example, you will need to rent a space, deal with permits, buy supplies, build a website, and pay yoga teachers and someone to work the front desk. However, if you're starting a travel agent business, you can operate from your living room and there aren't nearly as many upfront costs.

You will have to think about what type of business you want to become. Do you want to incorporate or become an LLC? Would you rather be a sole proprietor? Incorporating takes the most effort, and is often the most expensive. Becoming an LLC is a good happy medium because it can help protect you as a business entity without having as many associated costs. Small business owners typically become an LLC to protect their personal assets. If you get sued as an LLC, someone can come after your business holdings, but can't come after your house, car, or personal savings.

If you choose to remain a sole proprietor (which doesn't require any fees or legwork), you are essentially a freelancer or independent contractor. You can be an LLC and an independent contractor, too — they aren't mutually exclusive. If you want to be an independent contractor, it likely means you're working as part of a larger host agency, which is smart to do when you're starting out as a travel agent. Down the road, you can also own a travel agency franchise. Owning a franchise might come with more overhead costs, and that would be a reason to incorporate.

If you're an independent contractor, you should know that your taxes aren't going to be as straightforward as a full-time employee's might be. You may have to start keeping track of your business expenses, as you might be able to write them off. You also might not get things like health benefits from your employer. As you plan your new career, consider sitting down with an established travel agent to ask them some logistical questions: Where do they get their health insurance? How do they keep track of their income and expenses? Do they use an accountant to do their taxes? While meeting with the travel agent, you can discuss the pros and cons of working for a larger agency, too. If you're not sure how to get in touch with other travel agents, consider using social media, like LinkedIn or even Instagram.

What to Think About When You Become a Travel Agent

Once you've secured work as a travel agent, you'll want to think about how you can earn more money and distinguish yourself from other agents. Here are three things to consider as you start your career.

Making Commissions: If you're working for a larger travel agency as an independent contractor, how do commissions work? Make sure you have this conversation early on before accepting the position. When you're starting out, you want to make sure the commission rate you're receiving is similar to the industry standard.

Growing Your Client Base: How do you make more money as a travel agent? Clients, clients, clients. You want happy customers who will return to you every time they want to book a travel experience. You'll want to keep your clients happy by finding them great deals, curating unbelievable experiences for them, and simply being great to work with.

Establishing a Niche: This is by no means a requirement for becoming a travel agent, but as you establish your career, you may want to consider focusing on a specific niche. For example, perhaps you're someone who focuses on honeymoon travel , luxury travel, or adventure travel . Your niche can help you attract clients, and it can be anything in the travel realm, as long as there's a need for it.

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10 Insider Group Booking Tips from Travel Advisors [+Infographic]

This is the 1st of 3 articles in in our "Booking Group Travel Series. You can read the rest here:

"5 Steps to Finding Groups (It's Not As Hard As You Think)"
Here’s What Suppliers Want You to Know About Booking Groups

"Groups are one of the most profitable ways to earn commission in our industry . . . If you aren’t booking groups, you are leaving $40k on the table"

These are the wise words of Valerie Gossett, group travel advisor extraordinaire. While few reasonable people (who are not filthy rich) would walk away from a $40k bonus doing what they love, booking group travel can seem daunting if you don't know where to begin. (If you haven't read our first article primer on finding groups, that's a good start.)

But I'm here to tell you that it's not as hard as you think. Why do I know this? Because I chatted with six amazing travel advisors who've mastered the craft of booking group travel and they're here to share their wisdom with you.

With a little research (hey, that's why you're here right?!) and determination, you most certainly can do it too. And if you're on the path to becoming a pro already this is a good spot to brush up on your skills.

Without further ado . . . Meet the agents who weighed in on group booking tips! Truth be told, 10 tips is a really shy estimate . . . and you have these shining stars to thank.

1. Do Your Research

Research is key to developing a memorable group. You'll need to research suppliers to make sure you understand their basic groups booking policy. If you want to book an affinity group , you'll need to find someone influential to help promote your group. Doing your homework will ensure that you know what you're getting into and starting your group off on the right foot.

Here's how these agents do it:

"Each cruise line and each resort/tour operator . . . for land vacations will be different. So you have to know this ahead of time, before booking the group space. The differences [between suppliers] come into play for any of the above as to how many rooms/cabins constitute a tour conductor, when payments are due, what is non refundable and when final payments are due.

Cruise lines have it where you have the group put together and you book the cabins within the group. You don’t have to call anyone for this.

Tour operators for land vacations have a group code or a group contract. So you would start with talking to the groups dept. so you can get the code to apply or sign a contract. The steps are very specific especially with a group for a land vacation."

"I check the group leader’s (or potential group leader) Facebook page to see how many followers they have. I go on their website and research them to figure out if it’s a good fit for a group.

When I’m out and about I’ll go into a store, yoga studio or wine place, brewery or whatever I’m thinking of doing and always hand out my card and ask if they would be interested in creating a group with their followers.

When I’m traveling for fun I will always do the same thing out of town as well. I’m always marketing and always thinking of new ways to get business."

2. Qualify Your Group

Is it possible to make everyone happy? Yes. As a travel advisor, you are a miracle worker. So even if you have a group with diverse needs or interests, you'll need to be sure to accommodate those varying tastes.

But how do discover what those interests are when you're wrangling 20-200 travelers? These agents have some ideas:

"I have a 'Client Conversation' form that I use when meeting new clients about what they are looking for. I’m sure the questions are similar to what other’s ask, but I like to make sure the questions are more open-ended so that they feel like we are having a conversation and not an interview.

Examples of questions I ask are: 'What is your dream?' 'Which of your past trips have you loved or not loved?' 'Why did you feel that way, do you think?' 'What type of experience are you looking for, a Chevrolet pickup experience, or a Mercedes sedan experience?'

Budget is super important, of course, but I try to listen more to what they are actually saying they want. You can show them what they get for the budget they give you, but often they decide it’s worth paying a little more for that 5-star experience instead. Listen to their hearts as well as their words."

"Ask them if they are making the decision on the itinerary/date or is there a group that will be making that decision. Make sure you are talking with all the people involved.

Also find out if you are the only TA they are speaking with — sometimes if there is a group of people involved in the decision then each one will be talking to a different TA."

"Find out the real purpose of the group. Asking open ended questions about why they want to travel and what they want to experience is important to finding the right itinerary or type of group, be it a cruise or land based.

Cruise groups will tend to book their excursions in advance, whereas my Mexico & Caribbean land-based groups seem to take a 'wait and see' approach based on weather, or if they want to 'shop' for a deal once they are there.

Dining is another difference — large groups on cruises may choose to dine together a few nights in the main dining room, but then opt for a smaller group at some of the specialty restaurants the other nights. Land based groups will break into smaller groups for dinner as often many restaurants don't hold larger groups."

3. Start With Your Niche & Book What You Know

It might be tempting to try to throw yourself into a group that's trending. But if your niche is culinary river cruise travel experiences, booking a destination wedding may not make sense (even if it is popular) especially if you don't have the passion for (or knowledge of) destination wedding clientele and travel. If you focus mainly on cruises, then starting out with an all-inclusive land trip may be setting yourself up for failure. These agents say more:

"All-inclusive groups are a little more detailed and have complicated contracts and more stringent deposit deadlines, and as I know cruises through and through, it’s going to be a learning curve for me"

"Don’t go to something you don’t know about. If you’re at the Y[MCA] all the time, oh my gosh that’s perfect, put together a fitness cruise. Talk to the teacher, to the people, and that’s how it starts. And it’s actually so easy."

4. Plan Ahead (waaaaaaay ahead)

Even solo travelers may plan a trip over a year out. But with groups, you want to reserve space a early as you possibly can—and this becomes even more important if you're booking a special group (i.e. a new cruise ship or cruise destination that may sell out immediately).

The earlier you reserve space, the longer you have for marketing your group (which is especially important for affinity groups). Plus, the rates are more likely to be lower when space first opens. When it comes to booking groups, the early bird truly does get all the worms. But don't take my word for it.

"I try to book that group as soon as it becomes available. I’ve booked groups that were over two years out already. After all, the longer you have it on the books, the longer you have to sell it."

"When getting any type of group space the sooner you get the space the better the price. When I started booking groups it was roughly 8 months out. Now when I put together groups it’s roughly a year and half out for best pricing and availability."

5. Find an Effective Pied Piper

A pied piper is someone who leads your groups and serves as the go-between for you (the agent) and the travelers. An organized and effective pied piper will ensure that you can focus on doing what you do best—plan and book travel—rather than answer the same question 100's of times.

"It really is best, if possible, to limit the decision-makers in the group. The more people’s opinions you have, the longer it takes to come to a consensus. Once the group is established with the itinerary and pricing, people are more apt to sign on. If it’s open-ended, people tend to want to put limits on."

"This year I had my largest and most successful group ever. I reached out to the owner of a large fitness company with 90,000+ Facebook followers. I asked her if we could chat and we arranged a call and I explained how cost effective having an annual conference at sea is compared to the one she had at a local hotel for the past 10 years.

I led a 75 Cabin group on Royal Caribbean and she thanked me on stage for finding her and talking her into doing a cruise. It was the first annual and it will grow each year going forward."

"If a client tends to travel with a particular group once or twice a year, frequents a destination often, or give signals like I should become a travel agent, that's my cue to offer them the option of earning their travel or becoming an IC."

6. Choose Your Suppliers Carefully

Booking a group is probably not the time to take a new supplier (new to you) out for a test drive. When you first start, you'll probably want to pick from your own personal preferred supplier list. ( Want to know more about preferred supplier? We have more info on that ). Finding a supplier with a supportive BDM can elevate your group trip from average to amazing. How do these expert agents choose?

"Generally I pick the suppliers that I have the most knowledge and information on and the ones whose business development managers are easily accessible to assist me with my group and are as excited about my group as I am . . . [To book] I like the old fashioned telephone. I call the groups department and get started booking.

I keep a printed confirmation on each couple or individual in the group that I book. I jot down lots of information on that confirmation when I call to book it, I write down the name of the individual I used to make the deposit, make a payment, add insurance etc. Then I keep those confirmations in a folder in alphabetical order, they are easily transportable wherever I go."

"I go to my favorites as I have built amazing supplier relationships through the years. Though I have my #1 favorites, I like to spread my own business around. It also depends on the group itself: My top 4 are Celebrity, Royal Caribbean, NCL and Carnival for large groups. I’m working on more luxury-focused groups . . . working with Azamara and Crystal for future exciting, interesting groups as well."

7. Stay Organized

With group travel, small mistakes have bigger consequences, so staying organized is key no matter how you do it. Here's how these agents keep tabs on deadlines.

"I use Excel and that works best for me to stay organized.

I also use the old fashion way and have a Group Notebook on all my groups where I store a lot of information that is very portable to keep with me when traveling or out of an area where I don’t have internet or phone availability.

Keep all important dates and deadlines in your calendar. Start a group email and keep your clients tuned in to all important deadlines as well."

"I wish I had known that booking groups requires a ton of organization. I have developed my own spreadsheets and reminder system so that nothing falls through the cracks.

Yes, the rewards are great, but so is the amount of work required to make it work well, so that you’re not touching all of the pieces more than you need to . . .

I do not use a specific program or software, except for iCal, the calendar on my computer, and Excel, of course. I put all important deadlines, payments, etc in my calendar to keep track. In addition, I’ll put in reminders a week prior that it’s coming, so that these deadlines don’t sneak up on me.

It seems super archaic but it works for me. Every group also has several excel spreadsheets that will include big details such as payments amounts and passport info, but also small details such as seating preferences and dietary restrictions."

"Once the group is in place, usually the group leader will have their own team put together a google form that I receive. I ask for Legal names as it appears on travel docs, dates of birth, address, phone and email – then I enter the client into Freedom (The Oasis booking engine).

I don’t use a CRM or any software (I know that’s the norm) but I’m a bit technically challenged and my own system of keeping a file for each group with all of the client's info in each file works for me. I send a credit card authorization to each client with the date of deposit and final payment so that I can automatically charge them when each deadline approaches.

Oasis has great marketing tools available to their agents (who I know consider it a Godsend). I just use the payment reminders in Freedom. I print out a list and it has all of my clients' trips with the final payment date (and they give a few days ahead reminder) so I keep that on my desk and check it daily. Then I book the cabin directly with the cruise line, and pull the individual reservation into Freedom as well.

I keep all of the credit card info on one spreadsheet as the group leaders charge their own markup directly with the client . . . it makes more sense than running it through the cruise line as they use it for expenses (gift bags, T-shirts, etc to bring to the event).

If I have name changes, questions, etc, I call the groups department directly."

"I would suggest starting your spreadsheet or whatever you are using with the first cabin/room booked. Don’t book a few and then play catch up. Input the information as you go along. If you have a group leader then always keep them updated as to who has booked as you go along."

"Personally, I was very accustomed to ClientBase when I was actively selling. Today I have 16 ICs that use their own program—everything from Tess to Excel.

I asked some of my DWHSA members and there was the consensus: VCRM and TravelJoy seemed to be the top 2 for handling groups. They each had their own reasons for liking the program they use:

TravelJoy : Being able to contact each group member or collectively as a group; see when those emails have been viewed or a file opened. Clients can access their itinerary via an App, training staff is thorough and prompt, video help files. It's easy, efficient, intuitive. [Advisors] can import and store files, such as copies of a client's passport.
VCRM : Commission reporting is very easy, prompt support, open to ideas. It's designed by travel agents for travel agents, it's a workhorse, robust, so many features to use.

8. Find Creative Uses for Tour Conductor Credits and Amenity Points

Tour conductor credits (TC) and amenity points are one of the huge benefits of booking groups! Tour Conductor credits are the free spaces an agent earns for selling a certain volume of travel. For example, on a cruise, an agent may earn a free berth for every 16 cabins they book.

Amenity points is a term for other perks you can offer your clients—such as in-room champagne, a cocktail hour (for a group), or some swag. Different suppliers will call this different things and have different guidelines.

How you use your TC credits will depend on your group and can go a long way to making your clients feel like they're getting VIP treatment. Do you want a TC credit for yourself? Do you give to it to a pied piper or spread the discount evenly among guests? Do you use amenity points for a cocktail hour or in-room gifts? Hear how these agents juggle their TC credits:

"I use the tour conductors credits by giving them back to my clients for their cruises if they bring me a designated number of cabins. I generally try to pick more than one pied piper so to speak and let them sell in to the group as well because there is a benefit to them, they are significant in building the group. I also give referral bonuses to anyone who refers someone in to my group in the way of on board credit."

"I always offer the group leader the first TC to build loyalty. When it’s a large group and people are bringing their staff (at least 45 cabins . . . and definitely 100) I will offer more than one.

I've used the GAP points for a welcome cocktail party and if there's any extra, I add it as onboard credit for the guest cabins. I will always lead anything over 25 cabins and I pay for my own room unless there are extra TC’s for me . . . as (again) loyalty is important and it goes a long way with my generosity."

"When deciding what to do with the TC credit(s) or amenity points I ask the group leader what they might want and get them involved in the decision. What if no one drinks and you have a one hour cocktail party arranged? I give them some options.

Depending on the group make up I have put together scavenger hunts on cruise ships, getting a group excursion for zip-lining or an adventure park . . . I find out what this group may be interested in and then go from there."

"When a couple earns free rooms based on their group total, I give what they receive back to them minus my commission I've lost on the total. Cruises, I tend to apply the TC to the group's total in order reduce the cost for the guest."

9. Make Sure Your Customer Service is A++++++

It probably goes without saying that you need to have great customer service skills. But with groups, the stakes are even higher and it becomes even more important to go above and beyond. These travel advisors have great tips to make sure their clients are getting VIP treatment:

"[My] first group came from our golf club, when a few of the guys discovered they all had 'big' anniversaries the next year, and discussed that it would be a good idea to take a trip together to celebrate. My husband came home and reported this, so I scheduled a meeting at the club shortly thereafter so we could discuss.

I served appetizers and drinks and took a big risk doing that as I hadn’t really done a ton of business up until that point. I was only about 5 months into the business and investing several hundred dollars just to feed people felt “risky” but you have to take risks to be successful.

I do spoil my groups. We meet a couple of times so that everyone can get comfortable. At the meetings we discuss the itinerary, what to pack, how to handle money, anything they want to talk about. I also keep communication lines open at all times, with newsy group emails to build excitement.

I’ve found that the best time to start talking about your own group is after you’ve already done the trip. Your experiences are what give you incredible credibility. People get excited about signing onto their favorite social media site to see what you’ve posted about your trip. Then when you are back from your trip, ask who might be interested in going back with you! Get them dreaming, and they are much more likely to follow through, especially if they can read the excitement and confidence you have about a destination and about traveling, in general."

10. Organic Marketing Is Your Friend

"Be as vocal and present as possible. Be ENTHUSIASTIC about what you are promoting and believe in what you are selling. Always have information at your fingertips, no matter where you go and talk, talk, talk."

"Social media is my best marketing tool. I do not advertise or create flyers. Along with social media, going and traveling myself is the best way I’ve found to generate excitement. Go travel and enjoy, share it with your friends, family, and followers, and then invite them along for the next time.

Once you have a list of people who have expressed interest either directly or on social media, maybe host an informational meeting. Many of my meetings are held in my home, where clients feel a part of my life and can catch the passion. Also, informational emails are sent to past clients I think might be interested, or to people who have expressed interest on social media. These will include the basics of the trip you are planning: Dates, cost, number of people you are taking, etc.

And finally, for those spring break or family groups, my best advice is to do a great job for that first one (maybe it’s your own family?) and your reputation for taking special care of clients will precede you."

"My first group was from the owner of a local pizza parlor that had a group of friends that cruised every year and wasn’t happy with his agent (I later found out he was booking direct with the cruise line) – when I met him I told him I would love to be his travel agent and I went in every week for 3 months to buy a pizza from him – one day he called me and said “I’m ready” I booked 16 cabins (in 2008) and that started a domino effect of repeat and referral clients."

"You can’t be a secret agent. So when you go to the Y, wear a shirt (not with your company logo) with a cruise ship on it. Wear a shirt with the destination where the cruise ship goes. I’ve been in sales for 30 years. No one wants to be sold. But they do want to talk about travel."

Bonus track . . . our travel agent infographic

We like to pick travel advisors' brains about what they know now they wish they'd known then. So we asked our esteemed advisors what they wish they'd known starting out and arranged it into a nifty infographic:

Don't miss out & THANK YOU to our über agents!!!!!!

Thank you soooooooooo much to our advisors who took time out their busy busy schedules to chat and email with me (seriously, booking groups is no joke and these advisors are busy as all get out). So thank you so very much to Janet Tracy of The Travel Dreamer (an IC with Oasis Travel Network ), Lisa Sheldon of I Do Island Wedding s and the Destination Weddings and Honeymoons Association (independent with Travel Leaders Network Consortia ), Kathryn Burns (an IC with Andavo Travel ), Patty Baumer of Cruise Fun+ (an IC with Travel Planners International ), Valerie Gossett of Premier Resources Travel Group (an IC with Travel Planners International ) and Deb Fogarty of Be Well Travel (an IC with Oasis Travel Network ).

It's no small favor for these agents to (gladly) sharing their wisdom derived from many many years of experience and trial and error. You can thank them for the all the secret shortcuts!

Psst . . . Does Deb's name sound familiar to you?! That's probably because you heard her on our Travel Agent Chatter Vol. 3 ! If you didn't catch her, you gotta go tune in to our podcast series stat!

There is more where this came from! Don't miss our first blog in the series, 5 Steps to Finding Groups (It's Not as Hard as You Think.) And because magic tricks happen in 3s, we're going to round out our group booking series with a supplier perspective too! So stay tuned!

About the Author

Mary Stein has been working as a writer and editor for Host Agency Reviews since 2016. She loves supporting travel advisors on their entrepreneurial journey and is inspired by their passion, tenacity, and creativity. Mary is also a mom, dog lover, fiction writer, hiker, and a Great British Bake Off superfan.

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5 Secrets For Finding The Perfect Travel Agent To Plan Your Trip

young couple speaking with travel advisor

There are many things that go into planning a trip. You'll need to decide where you want to go, how to get there, where you'll stay, and many more. The number of details to take care of can be overwhelming and so it's no wonder why some people hire the services of a travel agent .

A travel agent can make these and other travel arrangements for you. But, their most important role is that of a matchmaker between your needs and the myriad of businesses that offer travel-related services, such as airlines, hotels, restaurants, and tour providers. And, they make your travel seamless within your budget and preferences.

However, finding a good travel agent — or travel advisor, as they like to be called nowadays — can be difficult. With hundreds or even thousands of travel agents in a state, how do you choose which travel agent to work with? Read on to discover the secrets of how to find a good travel agent.

Ask about affiliations and certifications

The first thing you should look for in a travel agent is their affiliation. Being a member of the American Society of Travel Agents (ASTA), which is the largest association of travel professionals in the world, means your travel agent has been vetted and mandated to abide by strict rules and modes of conduct. Another good indication is if they're a member of the Association of Retail Travel Agents (ARTA), the biggest travel agent organization in North America. Or, if you're looking to book a cruise , a travel agent that's affiliated with the Cruise Lines International Association (CLIA) is your best bet.

Membership in a professional network matters because it's how travel agents can provide you with special perks, such as free breakfasts and upgrades. Virtuoso, the premier luxury network in the travel industry, told Forbes that the hotel benefits that affiliated travel agents provide their clients can average over $500 per stay. In addition, you can reach out to these professional networks should you have any complaints about your travel agent.

In addition to membership in professional networks, it's also a good sign if your travel agent is certified by The Travel Institute, a leader in travel industry education and certification in the world. This certification might mean that your travel agent has undergone training on specific destinations or specialties as well as industry best practices.

Look for local travel agents or ask for referrals

When it comes to travel agents, local is the way to go. It's easier for you to determine if a travel agent might be the one if you meet them face to face. If they work in an office, you'll be able to observe how they interact with other customers. And, if in-person meetups are not possible, talking to a travel agent on the phone or via Zoom can help you determine if they're the one for you.

Another great way to find the perfect travel agent to plan your trip is to ask for referrals from friends and families. This is especially helpful if you're having a hard time finding a good travel agent locally. However, just note that your family member or friend might have a different travel style than you, so their travel agent may or may not be a match, but it's a great place to start your search. You can also check ASTA's directory, Virtuoso, or do an online search for travel agents near you — as well as for those who specialize in your preferred destination or travel style.

Search for specializations

Working with a travel agent who specializes in the destination or travel type you have in mind is essential. You'll be tapping into their unique knowledge of the place or travel style as well as their network of travel suppliers. This takes the hassle out of having to research and vet a hotel, tour company, etc. on your own. Plus, they'll be able to offer you a great deal and add on some special perks too, thanks to their already established relationships with local connections and contacts.

ASTA and Virtuoso's directories also allow you to search for travel agents based on their specializations. On Google, simply type "[specialization] travel agent" or a variation of this search term. If you're interested in landing the perfect cruise, you can search for a travel agent who specializes in this area in CLIA's directory.

Interview or ask questions

In your search for the perfect travel agent, you'll find a number who may be a good fit for your needs. However, don't jump the gun before you've interviewed your top choices. You don't have to pick the first one you find.

Once you've found a travel agent you can potentially work with, it's critical that you ask them a lot of questions — and they should do the same in order to understand your travel style and needs. Inquire about their business, and fees and charges. Ask them about previous trips that are similar to what you're looking for and be upfront with your budget. You could also question them about their favorite destinations and personal travel preferences. You can — and should — ask for referrals too.

Bottom line: Look for an agent who listens and accommodates your requests instead of trying to sell you something. Someone who's proactive and offers alternatives is a great find. It's ideal to talk to your agent in person, but as already mentioned, if that's not possible, talking on the phone or via Zoom will do.

Pick the good ones, avoid the bad ones

Here's a tip you might not have heard yet: Research your travel agent's name + "complaints." The results should tell you a lot and help with your decision to work with this travel agent or not. Other telltale signs of a bad travel agent include having no real certifications or qualifications, doesn't explain clearly their fees and charges, asking you to pay only in cash, and pushing for items that don't add value or enjoyment to your trip, i.e., looking to make a commission.

On the other hand, a good travel agent understands what you want from your vacation. Asking you a lot of questions is a good indication of this. A prompt response, like replying within 24 hours, is also a sign of a good travel agent. They should also be transparent about fees and charges, and be able to explain clearly the terms and conditions of your trip. In short, a good travel agent is great at communicating. But, they should also be good at finding the best deals as well as be flexible and creative with the options they provide you.

Bon Voyaged

20 Tips Cruise Travel Agents Leave Out When Helping You

Posted: April 7, 2024 | Last updated: April 7, 2024

<p>Embarking on a cruise is an adventure like no other, offering a unique blend of relaxation, exploration, and entertainment. However, even the most seasoned travelers can enhance their experience with a few insider tips. These 20 cruise hacks are designed to transform the way you travel, making your journey smoother, more enjoyable, and cost-effective. From booking strategies to onboard secrets, these insights will help you navigate your cruise like a pro.</p>

Embarking on a cruise is an adventure like no other, offering a unique blend of relaxation, exploration, and entertainment. However, even the most seasoned travelers can enhance their experience with a few insider tips. These 20 cruise hacks are designed to transform the way you travel, making your journey smoother, more enjoyable, and cost-effective. From booking strategies to onboard secrets, these insights will help you navigate your cruise like a pro.

<p>Booking your cruise early can lead to significant savings and better cabin selections. Cruise lines often offer early bird discounts and perks like free upgrades or onboard credit. Additionally, you’ll have more time to plan and customize your trip, ensuring a more personalized experience.</p>

Early Booking Benefits

Booking your cruise early can lead to significant savings and better cabin selections. Cruise lines often offer early bird discounts and perks like free upgrades or onboard credit. Additionally, you’ll have more time to plan and customize your trip, ensuring a more personalized experience.

<p>Traveling during off-peak seasons can drastically reduce the cost of your cruise. You’ll find fewer crowds, leading to a more relaxed experience and often better service. Plus, the lower demand during these periods often results in lower prices and exclusive deals.</p>

Off-Peak Cruise Deals

Traveling during off-peak seasons can drastically reduce the cost of your cruise. You’ll find fewer crowds, leading to a more relaxed experience and often better service. Plus, the lower demand during these periods often results in lower prices and exclusive deals.

<p>Cabins typically have limited outlets, so bringing a power strip ensures you can charge all your devices. This hack is particularly useful if you have multiple gadgets or are traveling with family. Just make sure the power strip doesn’t have a surge protector, as these are often prohibited for safety reasons.</p>

Bring a Power Strip

Cabins typically have limited outlets, so bringing a power strip ensures you can charge all your devices. This hack is particularly useful if you have multiple gadgets or are traveling with family. Just make sure the power strip doesn’t have a surge protector, as these are often prohibited for safety reasons.

<p>On embarkation day, it might take a while for your luggage to reach your room. Packing a carry-on with essentials like swimsuits, medications, and a change of clothes means you can start enjoying the ship’s amenities right away. This way, you won’t lose any time waiting for your belongings.</p>

Pack a Carry-On with Essentials

On embarkation day, it might take a while for your luggage to reach your room. Packing a carry-on with essentials like swimsuits, medications, and a change of clothes means you can start enjoying the ship’s amenities right away. This way, you won’t lose any time waiting for your belongings.

<p>While cruise lines offer their own shore excursions, exploring independent options can be more cost-effective and offer more variety. Independent tours often provide more personalized experiences and can be tailored to your interests. Just ensure they align with the ship’s schedule to avoid missing departure.</p>

Explore Independent Shore Excursions

While cruise lines offer their own shore excursions, exploring independent options can be more cost-effective and offer more variety. Independent tours often provide more personalized experiences and can be tailored to your interests. Just ensure they align with the ship’s schedule to avoid missing departure.

<p>If you receive onboard credit, use it strategically. Consider spending it on experiences you wouldn’t normally splurge on, like specialty dining or spa treatments. Plan how to use this credit in advance to maximize its value.</p>

Utilize Onboard Credit Wisely

If you receive onboard credit, use it strategically. Consider spending it on experiences you wouldn’t normally splurge on, like specialty dining or spa treatments. Plan how to use this credit in advance to maximize its value.

<p>The first night’s entertainment often includes previews of various shows and events happening throughout the cruise. This is a great way to decide which activities you’re most interested in without committing to full performances. Plus, the first night often has fewer attendees, offering better seats and a more intimate experience.</p>

Attend the First Night’s Shows

The first night’s entertainment often includes previews of various shows and events happening throughout the cruise. This is a great way to decide which activities you’re most interested in without committing to full performances. Plus, the first night often has fewer attendees, offering better seats and a more intimate experience.

<p>Book your dining reservations as soon as possible, especially for specialty restaurants. These venues can fill up quickly, and securing a reservation ensures you don’t miss out on the dining experiences you’re most excited about. Early reservations also give you better timing options to fit your schedule.</p>

Make Dining Reservations Early

Book your dining reservations as soon as possible, especially for specialty restaurants. These venues can fill up quickly, and securing a reservation ensures you don’t miss out on the dining experiences you’re most excited about. Early reservations also give you better timing options to fit your schedule.

<p>Choosing a cabin with a balcony or window can significantly enhance your cruise experience. The views are spectacular and offer a private space to enjoy the scenery. It’s especially magical to have a balcony while cruising through scenic areas like the fjords or the Caribbean.</p>

Opt for a Cabin with a View

Choosing a cabin with a balcony or window can significantly enhance your cruise experience. The views are spectacular and offer a private space to enjoy the scenery. It’s especially magical to have a balcony while cruising through scenic areas like the fjords or the Caribbean.

Check for Cruise Loyalty Programs

Many cruise lines have loyalty programs that offer perks like discounts, priority boarding, and freebies. If you cruise often, these programs can provide significant benefits and enhance your overall experience. Always check if the cruise line you’re choosing has a loyalty program you can join.

<p>A portable clothesline can be a lifesaver for drying swimsuits or hand-washed clothes. Many cabins don’t have adequate drying spaces, so this hack is especially useful. Just be sure to check if hanging items on the balcony is permitted.</p>

Bring a Portable Clothesline

A portable clothesline can be a lifesaver for drying swimsuits or hand-washed clothes. Many cabins don’t have adequate drying spaces, so this hack is especially useful. Just be sure to check if hanging items on the balcony is permitted.

<p>Researching port cities before your cruise can enhance your shore excursions. Knowing about local attractions, dining spots, and cultural norms helps you make the most of your time ashore. This preparation leads to more enriching and stress-free port visits.</p>

Research Port Cities in Advance

Researching port cities before your cruise can enhance your shore excursions. Knowing about local attractions, dining spots, and cultural norms helps you make the most of your time ashore. This preparation leads to more enriching and stress-free port visits.

<p>Many cruises offer complimentary breakfast room service. Utilizing this service can save you time and allow for a relaxing start to your day, especially on busy excursion days. It’s a convenient way to enjoy a peaceful meal in the comfort of your cabin.</p>

Take Advantage of Breakfast Room Service

Many cruises offer complimentary breakfast room service. Utilizing this service can save you time and allow for a relaxing start to your day, especially on busy excursion days. It’s a convenient way to enjoy a peaceful meal in the comfort of your cabin.

<p>Many cruise ships have apps that list daily activities, menus, and ship maps. Using the app keeps you informed of what’s happening on the ship and helps you plan your day efficiently. It’s also a great tool for navigating the ship and keeping track of dining reservations and show times.</p>

Use the Ship’s App for Daily Activities

Many cruise ships have apps that list daily activities, menus, and ship maps. Using the app keeps you informed of what’s happening on the ship and helps you plan your day efficiently. It’s also a great tool for navigating the ship and keeping track of dining reservations and show times.

<p>Many cruises have themed nights, such as formal evenings or costume parties. Packing appropriate attire ensures you can fully participate and enjoy these special events. It adds an extra layer of fun and helps create memorable experiences.</p>

Pack for Themed Nights

Many cruises have themed nights, such as formal evenings or costume parties. Packing appropriate attire ensures you can fully participate and enjoy these special events. It adds an extra layer of fun and helps create memorable experiences.

<p>Having a refillable water bottle is not only eco-friendly but also convenient. You can fill it up before excursions or activities, ensuring you stay hydrated throughout the day. This saves you from constantly buying bottled water on board or ashore.</p>

Bring a Refillable Water Bottle

Having a refillable water bottle is not only eco-friendly but also convenient. You can fill it up before excursions or activities, ensuring you stay hydrated throughout the day. This saves you from constantly buying bottled water on board or ashore.

$<p>Cruise lines sometimes offer last-minute upgrades at a fraction of the cost. Keep an eye out for these offers, as they can be an affordable way to enhance your cruise experience. This could mean a better cabin or even discounted access to premium services.</p>$

Monitor Last-Minute Upgrade Offers

Cruise lines sometimes offer last-minute upgrades at a fraction of the cost. Keep an eye out for these offers, as they can be an affordable way to enhance your cruise experience. This could mean a better cabin or even discounted access to premium services.

<p>Engaging with fellow passengers can enrich your cruise experience. You can make new friends, share tips, and often learn about hidden gems on the ship or at ports. Socializing adds a communal aspect to your journey, making it more enjoyable.</p>

Engage with Fellow Passengers

Engaging with fellow passengers can enrich your cruise experience. You can make new friends, share tips, and often learn about hidden gems on the ship or at ports. Socializing adds a communal aspect to your journey, making it more enjoyable.

Pack Smart for Onboard Activities

Packing items like gym clothes, swimwear, and formal attire ensures you’re prepared for all onboard activities. Consider the range of activities offered and pack accordingly to take full advantage of what the cruise has to offer. This preparation maximizes your enjoyment and participation.

<p>Don’t forget to document your cruise – take photos, keep a journal, or collect souvenirs. These memories will be priceless, and you can share your experiences with friends and family. It’s also a great way to relive the adventure long after it’s over.</p>

Document Your Cruise Experience

Don’t forget to document your cruise – take photos, keep a journal, or collect souvenirs. These memories will be priceless, and you can share your experiences with friends and family. It’s also a great way to relive the adventure long after it’s over.

<p>As our exploration of these 20 cruise hacks comes to an end, it’s clear that a little knowledge can go a long way in enhancing your cruise experience. By implementing these tips, you can maximize both the enjoyment and efficiency of your trip, whether it’s through savvy packing, making the most of onboard amenities, or exploring ports in unique ways. Armed with these hacks, you’re now ready to set sail on your next cruise adventure with confidence and ease.</p><p> <h3><strong>What To Read Next</strong></h3> <ul> <li><strong><a href="https://financiallyplus.com/this-genius-trick-every-online-shopper-should-know/?utm_source=msnst&utm_campaign=msnlst">This Genius Trick Every Online Shopper Should Know</a></strong></li> <li><strong><a href="https://financiallyplus.com/best-high-yield-savings-accounts-this-month/?utm_source=msn&utm_channel=6189189859">12% High-Yield Savings Accounts</a></strong></li> <li><strong><a href="https://financiallyplus.com/best-gold-ira-this-year/?utm_source=msn&utm_channel=6189189859">Best Gold IRA To Invest In During 2024</a></strong></li> <li><strong><a href="https://financiallyplus.com/deals-on-popular-cruises/?utm_source=msn&utm_channel=6189189859">Best 2024 Cruise Deals For People Over 45</a></strong></li> <li><strong><a href="https://financiallyplus.com/the-best-internet-deals-older-americans-need-to-take-advantage-of-this-year/?utm_source=msn&utm_channel=6189189859">Internet Deals For As Cheap As $10/Month</a></strong></li> <li><strong><a href="https://financiallyplus.com/affordable-life-insurance-options-for-seniors/?utm_source=msn&utm_channel=6189189859">Affordable Life Insurance Options for Seniors</a></strong></li> </ul> </p><p><a href="https://bonvoyaged.com/?utm_source=msnstart">For the Latest Travel News, Headlines & Videos, head to Bon Voyaged</a></p>

As our exploration of these 20 cruise hacks comes to an end, it’s clear that a little knowledge can go a long way in enhancing your cruise experience. By implementing these tips, you can maximize both the enjoyment and efficiency of your trip, whether it’s through savvy packing, making the most of onboard amenities, or exploring ports in unique ways. Armed with these hacks, you’re now ready to set sail on your next cruise adventure with confidence and ease.

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Frequent and infrequent travelers alike are often on the hunt for the timing “sweet spot” when it comes to planning out a travel itinerary. Whether you travel solo or with a group or family members, uncovering the best time of year to travel is critical for sticking to budgets and making memories that will last a lifetime.

What would a travel expert do? GOBankingRates spoke to two travel professionals to find out some of the best times to travel to save money. Here’s what they said.

Shoulder Seasons

Jeff Lanno has been in the travel industry for over 20 years. As the founder and CTO of Hola Weddings , a travel agency dedicated to destination weddings, Lanno personally recommends traveling during shoulder seasons. These timelines include May, early June and mid-October to November.

“These periods boast pleasant weather, reduced crowds and lower prices, often 20% to 30% cheaper,” said Lanno.

For even more affordable flights, Lanno said to prioritize early to mid-week departures.

Right Before Major Holidays

Traveling before national holidays, like Thanksgiving and Christmas, comes with an “if” caveat. Travelers can find incredible deals, if they’re prepared to handle heavy crowds and possible flight delays or cancellations due to bad weather.

There are even more incentives to traveling before major holidays if you’re based outside the United States.

Casey Halloran, co-founder and CEO at Costa Rican Luxury Vacations , personally loves to travel right before big holidays.

“I think mid-December, right before Christmas, is one of the most underrated times to travel,” said Halloran. “The crowds are significantly smaller, the prices are 25% to 30% cheaper than peak season rates and in the case of my region (Central America) the weather is fantastic.”

Last-Minute in September or October

Let’s say someone wants to book a cheap getaway in the Caribbean. When would be the best time for them to do it while saving the most money possible?

According to Lanno, travelers would want to book last-minute in September or October. The pros of doing so include rates dropping significantly on resorts and flights and being able to find tons of unbeatable prices and last-minute deals.

Now that the secret’s out, why doesn’t everyone book trips to the Caribbean in September or October? The one condition travelers need to be aware of before booking, Lanno said, is this is the Caribbean’s hurricane season.

Some travelers may decide to roll the dice and take advantage of these deals while others wait it out.

Lanno, who has previously lived in Mexico and the Caribbean, said hurricane season is not as scary as it sounds. He told GOBankingRates sporadic rainfall is guaranteed daily, but it tends to last anywhere from 30 minutes to a few hours at most. Most of the rainfall also happens towards the end of the day.

Still, Lanno understands if travelers choose to err on the side of caution. Those that choose to go for it may enjoy the benefits of the idiom of fortune favoring the bold.

“It’s not for everyone, but for people that can deal with the risk, it’s certainly a money saving bargain.”

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PRESS RELEASES

The american society of travel advisors expands travel advisor mentorship opportunities.

The 2024 Mentorship Program doubled in size this year, welcoming twenty-one mentors and mentees.

Alexandria, VA, April 3, 2024 –  The American Society of Travel Advisors (ASTA) is proud to announce it is kicking off its 2024 Mentorship Program with 21 pairs of ASTA members seeking to share and gain advice about the travel industry and growing their business. ASTA first introduced its Mentorship Program in 2023 with ten pairs of mentors and mentees.

The six-month program is an exclusive member benefit that offers a unique opportunity to connect with seasoned travel professionals as mentors for regularly scheduled virtual or in-person meetings. From now through September 30, participants will benefit from career guidance, skill development, and networking opportunities to advance their career, as well as personal development in areas such as leadership, communication, and self-confidence.

For more information about the program, visit: www.asta.org/mentorship .

Testimonials from the 2023 Mentoring Program:

“I cannot say thank you enough to ASTA for setting up this program. I was hesitant to apply since I was working another full-time job, but I took a leap, and I am beyond grateful that I was partnered with Jenn Lee... She is an incredible mentor and shared so much insight with me, and I feel more confident in my business. Thank you ASTA for realizing that this was something advisors needed. This program truly helped me see I could leave a job that made me unhappy and instead pursue one that I love.” – Alysha Klein, Alysha Klein & Associates Dream Vacations

“I am grateful that I was chosen to be a part of this first program. I can't thank ASTA enough for the opportunity. I always jump at the chance for growth, both as a person and for my business, and this program was exactly what I needed. I love having someone with whom I can feel free to ask anything and to bounce ideas off. And someone to give advice and recommendations but also hold me accountable for things I need to work on. It's been highly beneficial.” – Michelle Shumate, Fairy Godmother Travel

ABOUT ASTA Rebranded in 2018 as the American Society of Travel Advisors, ASTA is the leading global advocate for travel advisors, the travel industry and the traveling public. Its members represent 80 percent of all travel sold in the United States through the travel agency distribution channel. Together with hundreds of internationally-based members, ASTA’s history of industry advocacy traces back to its founding in 1931 when it launched with the mission to facilitate the business of selling travel through effective representation, shared knowledge and the enhancement of professionalism. For more information about the Society, visit our mission statement .

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7 Best Cruises to Alaska, According to Travel Experts

Book a once-in-a-lifetime trip to see glaciers, national parks and wildlife!

glacier bay national park and preserve, alaska

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While some travelers dream of lounging on a beach in the Caribbean, others might be itching to put on hiking shoes and explore the great outdoors. If glaciers, wildlife and picturesque coastline have long been on your bucket list, consider booking a cruise to Alaska. The northernmost American state offers an activity for everyone's interest and level of adventure. You can take a thrilling helicopter flight to explore a glacier on foot or observe miles of Alaska’s lush scenery and spy whales from a comfortable seat on a boat.

Princess Cruises

A top choice for multi-generational families and larger groups seeking on-board experiences for a wide age range, Princess will sail seven ships to Alaska in 2024 — more than any other line. Princess also offers the most departure cities , potentially saving you money on airfare. Alaska sailings range from 4 to 22 days, though a week is the sweet spot. The line is also only one of seven permitted to enter the magnificent Glacier Bay National Park (shown); check out the tips at the end of the story for details.

Good Housekeeping Contributing Travel Editor Karen Cicero and her daughter recently sailed on Majestic Princess, a Family Travel Awards Winner , and raved about the ship's amenities, especially the Hollywood Pool Club. She described it as “an indoor space with a heated pool, plush loungers, and cabana-like spots that are free for all guests to use.” Cicero was also impressed with the entertainment and activities suitable for all ages, the excellent dining options and a supervised kids’ club for ages 3 to 12. "We saw grandparents and grandkids on the dance floor, at the shows, on the excursions — bonding moments were everywhere," Cicero said.

In 2024, Majestic Princess and Discovery Princess, the line's newest Alaska ship, will both sail roundtrip from Seattle. "You can't beat Princess if you're looking for an experience that will please all ages," said Cicero.

Departure Cities: Los Angeles; San Francisco; Seattle; Vancouver; Whittier, Alaska Cruise Ships: Crown Princess (2024 only); Grand Princess, Caribbean Princess (2025 only), Royal Princess, Sapphire Princess, Discovery Princess, Majestic Princess (2024 only), Crown Princess, Coral Princess (2025 only)

Norwegian Cruise Line

Passengers are loyal to Norwegian for its beautiful ships, top-notch service and innovative amenities. The cruise line pioneered the concept of “freestyle cruising," which includes a flexible dining time. Flexible cruising continues to be a major selling point , according to our testers who recently sailed roundtrip from Seattle to Alaska on the Norwegian Encore (pictured). "We enjoyed not having to rush back to the ship after an excursion because we had a dinner reservation," said our tester who sailed with her spouse.

They also frequented the Encore’s Observation Lounge, where they were able to cozy up and spend hours searching for marine life from floor-to-ceiling windows. Activities and entertainment, like go-karting, slides and laser tag, are abundant. For a premium experience, consider booking a stateroom in The Haven. The Encore's most luxurious accommodations feature spacious rooms — the bathrooms are nearly double the size of those in standard staterooms — a private sundeck and a concierge.

The variety of sailings to Alaska is also another reason to choose Norwegian. "If Hawaii is also on your bucket list, Norwegian is one of the only cruise lines to offer a 16-day cruise departing from Honolulu that sails through both Hawaii and Alaska so you explore two dreamy destinations on one vacation," said Cicero. She added that Norwegian sails to Alaska until late October — about a month longer than most cruise lines.

Departure Cities: Honolulu; Seattle; Seward, Alaska; Vancouver; Whittier, Alaska (2025) Cruise Ships: Norwegian Encore, Norwegian Bliss, Norwegian Jewel (only in 2024), Norwegian Spirit (only in May 2024), Norwegian Sun, Norwegian Jade (only in 2025), Norwegian Joy (only in 2025)

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Disney Cruise Line

disney cruise ship docked in ketchikan, alaska

Disney lovers will have the time of their lives sailing roundtrip from Vancouver to Alaska aboard the Disney Wonder. "It was the best experience ever," said a mom of two young adults who sailed on the ship in May 2023. "We felt like it was a great combination of Disney and Alaska."

On-board experiences brilliantly align with the destination. For instance, Disney characters are dressed in special outfits for Alaska and are on deck during the days at sea. "We were able to get incredible photos with the glaciers behind the characters," said the mom, who also noted that you can order Mickey Mouse ice cream bars from room service. Cicero added, "Disney has the best kids' and teen clubs of any cruise line. They're enormous, filled with epic activities like superhero training and are a great place for kids and teens to make friends."

If you want an equal dose of Disney and Alaska, this is the cruise for your crew. Sailings range from five to nine nights. All routes head to Stikine Icecap so guests can observe stunning glaciers, cliffs, waterfalls and wildlife.

Departure City: Vancouver Cruise Ship: Disney Wonder

Royal Caribbean International

Royal Caribbean doesn’t only sail to the Caribbean. This global cruise line whisks passengers to Alaska from popular ports such as Seattle and Vancouver. You can choose a classic seven-night itinerary or a 13-night land-and-sea getaway.

Cruise enthusiasts at the Good Housekeeping Institute are fans of Royal Caribbean for its state-of-the-art ships, exceptional service and high-quality entertainment. "Royal Caribbean had the first rock-climbing wall and ice-skating rink on a cruise ship," said Cicero. "Since then, they've brought so many other epic activities to sea." For instance, Royal Caribbean’s Quantum Class, which includes Quantum of the Seas, Anthem of the Seas and Ovation of the Seas, offers skydiving, a surf simulator and a robot bar. "This line is an especially good fit for families with tweens, teens and young adults ," said Cicero, who sailed on Royal Caribbean with her teen daughter.

Departure Cities: Seattle; Seward, Alaska; Vancouver Cruise Ships: Quantum of the Seas, Anthem of the Seas, Radiance of the Seas, Brilliance of the Seas (only in 2024), Ovation of the Seas (only in 2024), Serenade of the Seas (only in 2025)

National Geographic Lindblad Expeditions

lindblad expeditions ship national geographic sea lion

For an incredible small-ship experience, look no further than the Lindblad Expeditions–National Geographic team-up. The largest of its ships that sail to Alaska can accommodate no more than 138 passengers — just a sliver of the 4,900 or so that Royal Caribbean's Quantum of the Seas can hold. " Being on a smaller vessel means that you’ll be able to sail right up to less frequented glaciers, waterfalls and fjords, " said Cicero.

Of course, an intimate experience comes at a higher price tag — its eight-day Alaskan adventure starts at about $6,200 per person, though you won't need to pay extra for excursions. "Voyages tend to be themed and stress the educational component," said Cicero. For instance, one focuses on coastal wildlife while another explores native cultures. A Good Housekeeping staff member who sailed the line to the Galápagos Islands (a providence of Ecuador) raved, "The ship was beautiful! I was super impressed with the staff and the service felt above and beyond.”

Departure Cities: Juneau, Alaska; Ketchikan, Alaska; Seattle; Sitka, Alaska Cruise Ships: National Geographic Quest, National Geographic Venture, National Geographic Sea Bird, National Geographic Sea Lion, National Geographic Resolution

Holland America Line

Holland America has a well-earned reputation for bringing guests to new destinations for more than 150 years. Its ships tend to be mid-sized — larger than Lindblad's offerings but smaller than the Quantum ships from Royal Caribbean. While Holland attracts an older demographic, its Alaskan cruises are often filled with multi-generational families.

One of the cruise line’s most popular itineraries is the Seven-Day Inside Passage, which takes you through Glacier Bay National Park, the Inside Passage, Tracy Arm Inlet and several must-visit port towns. But for adventure seekers curious to see as much of Alaska as possible, you’ll find tons of extended itineraries including a robust 28-day voyage that crosses the Arctic Circle.

Holland America is the only cruise line permitted to serve glacier ice, using it for cocktails like the Blue Iceberg and Juneau Gin & Tonic. The line also launched a new Alaskan-themed brunch menu offered once per cruise.

Departure Cities: Anchorage, Alaska (for land-sea tours only); Fairbanks, Alaska; Seattle; Vancouver, Whittier, Alaska Cruise Ships: Eurodam, Koningsdam, Nieuw Amsterdam, Noordam, Zuiderdam, Zaandam

Celebrity Cruises

Celebrity is popular with adults and couples looking for a premium onboard experience, including delicious cuisine, luxurious staterooms and a high-end spa . We can’t imagine a better way to rest and relax after spending a day exploring the Alaskan wilderness. Our travel experts suggest choosing one of Celebrity's many Alaska itineraries that sail through the Inside Passage and up to Dawes Glacier or Hubbard Glacier, two of the state’s gems.

Of the three Celebrity ships that sail to Alaska, we recommend the Celebrity Edge for those new to cruising or seeking a more contemporary experience. Launched in 2018, the ship features standout innovations like Eden, a multi-level bar with panoramic views, and the Magic Carpet, a multi-purpose floating space suspended directly above the sea.

Departure Cities: Seattle; Seward, Alaska; Vancouver Cruise Ships: Celebrity Solstice, Celebrity Summit, Celebrity Edge

Tips for booking your cruise to Alaska

✔️ Check your itinerary. The itinerary you choose is key on an Alaskan cruise. If you have your heart set on visiting Glacier Bay National Park, make sure that your cruise line has it listed on the schedule. "Only seven lines were awarded the Glacier Bay contract by the National Park Service ," Cicero said. If you're not sure whether the cruise you have in mind will go through Glacier Bay, double-check with the cruise line or your travel agent.

✔️ Book shore excursions well in advance. Alaskan cruises generally sail from April to October. Because of the shorter season, your ship will likely be close to capacity and several ships may overlap in ports. Excursions will book up quickly. To secure your spot, book excursions well in advance or as soon as they're available.

✔️ Focus on family. Alaskan cruises are best for kids who are at least 5 years old. "Keep in mind that cruise lines don't allow kids who aren't potty-trained to be in pools, even if they're wearing a swim diaper," Cicero said. It's also worth noting that most cruise lines don't permit babies under 6 months or pregnant passengers who are 24 or more weeks along. Cicero advises families with school-age children to look for on-ship amenities, such as an indoor heated pool, a supervised kids' club and a variety of family-friendly nighttime entertainment. "Before you sail, you should also find out which non-alcoholic beverages are complimentary," Cicero said. "Many cruise lines charge extra for soft drinks, but milk and juice are usually included." Free room service is another big perk for families, she notes, so see if that's offered on the line you're considering.

✔️ Check your passport. Even if your cruise starts and stops in a U.S. port like Seattle, there's a high chance your ship will dock in Canada at some point throughout your trip. Also, " some of the excursions in Alaskan ports venture into Canada and will require a passport," explained Cicero. For instance, you may take the White Pass & Yukon Route Railway from Skagway into Yukon, a Canadian territory. Your passport will need to be valid for at least 6 months following the cruise.

✔️ Pack layers. This is especially crucial if you're traveling in Alaska's shoulder season — May and September. While May tends to be drier, temperatures remain relatively chilly. Likewise, September marks the end of the summer season and welcomes cooler temperatures and more rainfall. Because you'll be spending a lot of time outdoors, it's important to prepare for all weather scenarios, including windy conditions common to sailing cruise ships.

✔️ Book next summer's cruise soon. To get the best staterooms and excursions, start looking for a 2025 cruise in 2024, Cicero said, noting that many ships start to fill up at least 6 months in advance. And don't forget about major sale days. "Last year, cruise lines had fantastic Black Friday and Cyber Monday deals," she said.

Why trust Good Housekeeping?

Good Housekeeping Institute Writer and Product Analyst Olivia Lipski covers everything from tech to travel, fitness, outdoor, home and more. Not only does she have years of product review experience under her belt, but she’s also a travel enthusiast who has been on more than 20 cruises (and counting)!

The former travel editor at Parents magazine, Karen Cicero specializes in travel, children's book, lifestyle and food coverage. She manages the experience portion of the Good Housekeeping Family Travel Awards. She has sailed on four cruise lines with her family and toured several others. She recently was a featured speaker at several travel industry conferences, including PRSA, Mid-Atlantic Tourism Alliance and the Family Travel Association.

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Traveling Light: How to Pack a Carry-on

An illustration depicts the back of a person with curly dark hair and headphones wearing a backpack that is transparent. The items inside -- sneakers, clothing, separate small bags containing things like glasses, toothpaste, medications -- are all neatly arranged. The person is standing in a windowed corridor, and, in one corner of the illustration, a plane can be seen rising in the sky.

By Stephanie Rosenbloom

For some travelers, the mere thought of packing a carry-on bag can sour even the most potent vacation anticipation . But packing light can also be a creative endeavor that helps build excitement for your upcoming getaway. And with fees for checked bags on the rise, it makes economic sense to master the art of packing a carry-on. Here are some tips on how to save space — and your sanity.

Get in the minimalist mind-set

If you tend to over-pack, begin by thinking about why you’re traveling in the first place. Doing so may help you focus on the many sights, sounds, scents and tastes you’re about to experience instead of the many outfits you’re unable to cram into your bag.

“It’s all about the mind-set,” said Pauline Frommer, co-president of the Frommer’s Guidebooks and Frommers.com , who has not checked a bag in more than 20 years. “When you’re traveling,” she explained, “it’s more about you seeing the world than the world seeing you.”

Pack colors that coordinate so you can bring fewer items yet still have options, like re-wearing the same pants with various shirts. Darker colors mean a stain won’t render something unwearable. And invest in some technical clothing. Such pieces keep you warm without being bulky, are easy to move in, have pockets for necessities like glasses and cellphones, and resist water as well as odors so they can be worn more than once. Many outdoor apparel brands ( Patagonia and Arc’teryx , to name a couple) make clothes that are great for hiking yet sleek enough to dress up when the sun goes down. Just pack some eye-catching accessories.

“I tend to maybe throw in a necklace,” Ms. Frommer said, which she wears on top of her day clothing “to make it look more dressy.”

Choose your bag

There is no perfect carry-on for everyone. To determine the bag that’s best for you, ask yourself how you’ll be using it. Will you be carrying it long distances, through subway turnstiles and city streets? Or will you typically be rolling off a plane and into a car? Bags with wheels tend to be less taxing on your body, though if you’ll be taking public transportation or flights of stairs, a backpack or lightweight duffel can keep you hands-free and may make for smoother transitions. Also consider the things you’ll be bringing. Structured, harder luggage is often best for keeping dress clothes wrinkle-free and organizing unwieldy items like high heels. That said, a soft duffel bag without wheels has a better chance of being able to squish into an overhead bin.

Nerissa Settie, who, as the butler executive at Raffles Doha in Qatar trains the butler team and oversees day-to-day operations, wrote in an email that “each option offers a different benefit,” with duffel bags providing more depth, and wheeled bags providing more compartments and less strain on your shoulders. If you opt for the latter, buy a bag with four wheels, Ms. Settie advised, which is easier to maneuver along an aircraft aisle.

Whatever bag you choose, know the rules. Carry-on bag dimensions vary by airline, so be sure to check your specific airline’s size and weight requirements, including those of any connecting carriers.

Also pay attention to your route and fare class, which can affect the number of bags you’re allowed to carry on, as well as their weight. And remember: While your bag may comply with the carry-on policy, that doesn’t necessarily mean you’ll be allowed to bring it on. For instance, if you’re in a low boarding group, you’re more likely to have to gate-check your bag. With that in mind, keep essential items like medicines in a small bag that can easily fit under the seat in front of you. If you’re unsure about whether you’re allowed to pack a particular item, check out the government websites for the places you plan to travel through, such as the Transportation Security Administration’s What Can I Bring? page and the European Commission’s Information for Air Travellers page.

Know when to fold ‘em

When it comes to packing your clothes, the question is: Should you fold them flat or roll them? Ms. Settie recommends rolling because it uses less space and results in fewer creases. That’s easy enough with T-shirts, but what about a suit jacket? The butlers at Raffles Doha use a technique that involves turning one shoulder of the jacket inside-out and then tucking the opposite shoulder inside it, aligning the sleeves and then folding the jacket in half while inside-out, which minimizes wrinkling and helps protect the outer layer of the jacket (Ms. Settie shared instructions here ). Or simply wear your blazer onto the plane, something Ms. Settie suggests because jackets and jeans take up a lot of space and weigh more. Besides, she said, doing so gives you “the added benefit of traveling in style.”

As you place items in your bag, think about balance. Put heavier items, like shoes, at the bottom (near the wheels, if your bag has them). Ms. Frommer said she typically packs two pairs and stashes things such as socks and jewelry in them.

Clothing should go toward the top of your bag to reduce creases created from weight, with jackets going in last, Ms. Settie said. You can also add a layer of protection from wrinkles by putting skirts and blouses in plastic dry cleaning bags before folding them flat and then placing them at the top of your bag.

Borrow and buy

A bit of research ahead of time can free up a lot of room. Call your hotel or vacation rental to find out if items like hair dryers and sunscreen are provided so you don’t have to pack your own, and ask if they have washing machines or offer cleaning at reasonable prices.

And don’t worry about packing for every possible eventuality. Buying practical things while you’re away can be great fun. It’s an opportunity to talk with locals, try regional products (like the affordable beauty elixirs found in Parisian pharmacies) and, of course, bring a few treasures home, thanks to all that room that’s left in your bag.

Open Up Your World

Considering a trip, or just some armchair traveling here are some ideas..

52 Places: Why do we travel? For food, culture, adventure, natural beauty? Our 2024 list has all those elements, and more .

Mumbai: Spend 36 hours in this fast-changing Indian city by exploring ancient caves, catching a concert in a former textile mill and feasting on mangoes.

Kyoto: The Japanese city’s dry gardens offer spots for quiet contemplation in an increasingly overtouristed destination.

Iceland: The country markets itself as a destination to see the northern lights. But they can be elusive, as one writer recently found .

Texas: Canoeing the Rio Grande near Big Bend National Park can be magical. But as the river dries, it’s getting harder to find where a boat will actually float .

Are you a nudist? Knitter? Golden Girls fan? There’s a cruise for that.

Whether you’re a swinger or just want to practice your golf swing, theme cruises have something for everyone.

Kaity Talley saw the announcement and knew she had to get on board: A cruise exclusively for Hallmark Christmas movie fans? With cookie decorating, tree lighting, movie marathons and karaoke ?

“I got super lucky,” said Talley, 36, of Ontario, Calif. She landed a booking time that got her a spot on the cruise that turned out to be Taylor-Swift-concert- level popular. After it sold out quickly, organizers added a second voyage, which also sold out.

Talley, a Costco manager who also makes TikToks about cruises, expects to bring an entire Christmas wardrobe, ugly sweaters and all: “I’m going to be very corny on this cruise.”

The Hallmark cruise will make its maiden voyage in November, but it’s hardly the first event to gather an extremely niche community of fans and send them out to sea. Theme cruises have catered to groups as diverse as cat lovers , headbangers , Trekkies , conservative activists and zombie aficionados .

There are clothing-optional cruises, faith-based cruises, swingers cruises and cruises for people who want to practice their golf swing .

“If there’s something out there that people like to do, there’s probably a cruise about it,” said Chris Gray Faust, executive director of the news and review site Cruise Critic .

Theme cruises can take many forms, from a small group tucked into a larger sailing to a full-ship takeover. Some are put on by the cruise lines, but most are organized by a travel agency or production company that blocks rooms and venues or charters the entire ship. Those sailings must be purchased through that third party.

Trips are often scheduled during off-peak times, such as January through March or October and November. Prices are higher than a standard cruise, generally reflecting the extra programming or additional perks that passengers get.

Experts say specialty sailings have exploded in recent years as cruise lines have expanded and consumers have sought out more meaningful ways to travel.

“Overall, the travel industry is getting so much more experiential in a number of ways, and theme cruises are the ultimate experiential vacation,” said Chris Hearing, a partner and executive director at Entertainment Cruise Productions , a major organizer of theme cruises. “You get immersed, in our case, in week-long theme cruises where from the moment you walk on the ship, you are surrounded by people that are completely into Star Trek or Comic-Con or motorcycles or ’80s or ’90s music.”

Another producer, Sixthman , got its start in 2001 with a rock-themed event featuring Sister Hazel. This year, the group will pull off 23 cruise events, and the schedule calls for 27 next year, said CEO Jeff Cuellar.

A gateway for cruise newcomers

As the cruise industry builds more ships and tries to cultivate new audiences to fill them, Gray Faust said theme cruises often serve as an entry point.

“It brings a lot of first-time cruisers into the fold,” she said. “They’re fans of whatever the theme is. The fact that it’s on a cruise is almost secondary.”

Howard Moses, a travel adviser, created a site called themecruisefinder with a business partner several years ago and said there are more than 700 cruises listed at any given time, from small groups to full-ship charters.

“It has blossomed in the last I would say 10 to 12 years,” he said.

Talley, who booked the Hallmark Christmas cruise, said theme cruises got her hooked on sailing. She spoke to The Washington Post from Miami after departing a chef-focused cruise and right before boarding a regular sailing on another cruise line. She has been on the Sail Across the Sun cruise, featuring Train and several other acts, four times.

“There’s just concerts happening the entire time,” she said.

Swifties, Trekkies and crafters

Some event production companies sell the opportunity to be in close quarters with the objects of fan affection. Sixthman, which is owned by Norwegian Cruise Line, pitches the events to singers, chefs and others as a way to interact with their die-hard fans who will follow and support them anywhere. And for those fans, it’s a tough chance to pass up.

“You’re not just spending an afternoon, you’re spending your vacation with them from breakfast to lunch to dinner to cocktails and activities,” Cuellar said.

Even though the Hallmark Christmas cruise — which is being put on by Sixthman — hasn’t named the stars who will sail, Cuellar said the event was the fastest sellout in the company history.

“Within like 48 hours of the first sellout, there were people already putting mugs on Etsy that said, ‘I survived the Hallmark presale,’” he said. “You talk about a passionate audience.”

Other cruises are entirely fan-driven, without the presence of any stars.

Jessica Malerman and two friends and fellow travel agents came up with the “In My Cruise Era” trip in October during another group cruise with their agency, Marvelous Mouse Travels . There’s no affiliation with the Taylor Swift empire, but the trip has already sold the maximum 199 staterooms it reserved on megaship Allure of the Seas in October 2024.

Events will include dance parties, trivia, cocktail parties, friendship bracelet swapping and karaoke.

“What people want is the connection and they want to make friends and they want to go on vacation and have a sense of community,” Malerman said.

Chad Kampe, the owner of Flip Phone Productions, put on the first — and second — Golden Fans at Sea cruises in early 2020 after organizing a “Golden Girls”-themed bar crawl several years before. The company produces drag shows across the country.

The sailings have included themed dances, costume contests, caftan welcome parties, scavenger hunts, performances from the Golden Gays drag troupe, appearances from people with ties to the show and some very competitive trivia sessions.

“The ‘Golden Girls’ trivia is the most intense trivia you’ve ever seen,” Kampe said.

The events take place on regular voyages, meaning passengers might end up surprised by the surplus of Blanches, Dorothys, Roses and Sophias. In year one, Kampe said a biker group was also on board.

“They loved us,” he said.

Many theme cruises are organized around hobbies or other special interests.

Melissa Gower, founder of Craft Cruises , organizes an average of 10 knitting cruises a year. The knitters and their needles don’t take over the whole ship, but the sailings include instructors, social gatherings and “private fiber-related tours,” she said.

“I have people who traveled with me in 1999,” Gower said. “They’ve been on 30-plus knitting cruises, and they’re still booking travel with us.”

How to find (or avoid) a niche cruise

The Theme Cruise Finder website allows people to search according to category for upcoming trips. Often, sales will open up during an event for the people on board, so it can be difficult to get a reservation on a popular repeating cruise.

Gray Faust said travelers will often comment on Cruise Critic forums about their surprise at being on the same ship as some kind of group. She said a friend ended up on a cruise with Tampa Bay Buccaneers fans “and she hates Tampa Bay.”

In 2016, more than 1,500 vacationers who thought they were taking a regular Bahamas cruise ended up sharing space with then-Patriots player Rob Gronkowski and fans on Gronk’s Party Ship.

Gary Bembridge, a cruise YouTuber who runs the site Tips for Travellers , recommends people search online for the name and date of a cruise they’re considering to see if a theme cruise shows up at the same time.

Moses, one of the founders of the theme cruise site, is co-president of a separate business, The Cruise & Vacation Authority , which organizes theme cruises as one of its services.

“In general, theme cruises are way more fun than a regular cruise because you’re traveling with like-minded people,” he said.

And if someone isn’t like-minded on a shared ship, he said the theme group tries to be understanding.

“We try to be very respectful of the other guests on board,” he said.

More cruise news

Living at sea: Travelers on a 9-month world cruise are going viral on social media. For some travelers, not even nine months was enough time on a ship; they sold cars, moved out of their homes and prepared to set sail for three years . That plan fell apart, but a 3.5-year version is waiting in the wings.

Passengers beware: It’s not all buffets and dance contests. Crime data reported by cruise lines show that the number of sex crimes has increased compared to previous years. And though man-overboard cases are rare, they are usually deadly .

The more you know: If you’re cruise-curious, here are six tips from a newcomer. Remember that in most cases, extra fees and add-ons will increase the seemingly cheap price of a sailing. And if you happen to get sick , know what to expect on board.

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