travel agents in the usa

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Top Tour Operators and Travel Agencies in USA 2024/2025

Top Tour Operators and Travel Agencies in USA. Below you will find 29 of the best tour operators and travel agencies in USA offering in total 261 tours and holidays through-out USA. Combined they have received 173 customer reviews and an average rating of 5 out of 5 stars. The top tour activities offered in USA are: Adventure and sport, Wildlife, landscapes and nature & Sightseeing, attractions, culture and history.

• Tours in USA
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29 Tour Operators in USA with 173 Reviews

Infinite Adventures

• Address 809 W Riordan 100-325, Flagstaff, USA
• Response Rate 100%
• Response Time 2 hours

• Address 2461 FM 778, Mineola, USA
• Response Rate 95%
• Response Time 1 hour

• Best-in-Class Top 5% of companies
• Excellent Service Top 10% of companies
• Superior Service Top 15% of companies

Expat Explore

• Address 10 Merryweather Place, London, England
• Response Rate 90%

Omega Tours

• Address 142 Westmount Avenue, Toronto, Canada
• Response Rate 94%

Intrepid Travel

• Address 380 Lonsdale Street, Melbourne, Australia

World Expeditions

• Address 1B Osiers Road, Wandsworth, London, England
• Response Rate 82%
• Response Time 3 hours

• Address Picquet House, St Peter Port, Guernsey, London, England

The Coyote Trip

• Address 182 Mayall Road, London, England

Luxury Gold

• Address 33 Kern Road, Toronto, Canada
• Response Rate 60%

Doctor Gumbo Tours

• Address 823 Decatur St, New Orleans, USA
• Response Rate 50%

Indus Travels

• Address 233, 11951 Hammersmith Way, Richmond, Canada
• Response Rate 97%

Adventures Abroad

• Address 2148-20800 Westminster Highway, Richmond BC, Canada

• Response Rate 88%

• Address Nelson House, 55-59 Victoria Rd, Farnborough, England
• Response Rate 96%

USA Tour Reviews

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USA Tour Companies

Looking for an unforgettable USA tour? Book a fully-organized trip with the best tour companies in USA and let the tour operator take care of everything for you. Check out the tour details and read 191341 reviews from our customers to help you choose the perfect tour for you.

List of USA travel companies & tour operators with 191341 reviews

G Adventures

• Excellent - 19,093 reviews for USA tours

the tour itself was amazing. The national parks do not disappoint. The travel accomodations were very cramped and uncomfortable. I am only 5 foot tall and I was cramped in this 14 passenger van. Food opportunities were limited.

Fantastic experience - efficient use of time, great itinerary. Well-informed and interesting guide who is also just a great person.

Bindlestiff Tours

• Excellent - 1,464 reviews for USA tours

Bindlestiff Tours made our Death Valley tour from Las Vegas absolutely fantastic! From beginning to end, it was pure magic. Joel, our guide, was amazing – his stories really made the trip special. Joel's extraordinary storytelling prowess and profound insights truly enriched our journey, seamlessly blending entertainment with education. It was a perfect balance that made the experience even more memorable. The desert scenery was breathtaking, and having lunch and water provided was a nice touch. Big thanks to Bindlestiff Tours for an awesome adventure!

It was one of the best tours that I even had. We visited many beautiful places and the tour has the best camping side at the View. I cannot thanks enough for our guide, Hogan. He is very professional, knowledgeable, patient, responsible and kind. I highly recommend this tour!

Intrepid Travel

• Excellent - 11,703 reviews for USA tours

We were fortunate to have Claire Kredens as our driver guide. She is a gifted leader and could cope with ant situation. Such a tour is useful to learn which cities you might like to re-visit because our time in each is very short. Four and five hour drives every other day is exhausting and maybe the number of places visited could be edited downward. On the whole, I enjoyed the trip altho the age range 15-99 is unwise. 15-80 would be much more realistic.

My son and I had a great hiking adventure on the Sedona tour! The scenery was stunning, the hikes were fun! Tolman was an excellent guide, who was very knowledgeable about the area, he had great hiking tips, and he picked some enjoyable challenging hikes for us! He was also an excellent cook! He prepared us some great meals! His positive outlook on everything helped the group of strangers on the trek quickly bond which led us all to have a great hiking experience!

• Excellent - 987 reviews for USA tours

While the Niagara full trip was well-organized and enjoyable, I must express some disappointment with the Washington portion of our journey. During our time in Washington, we felt that our itinerary did not allow us to explore the city's attractions as much as we would have liked. Spending a significant amount of time at the cemetery felt like a missed opportunity to experience the vibrant culture and history of Washington. In future trips, I suggest considering a more balanced itinerary that allows for ample time to explore the various attractions and landmarks that each destination has to offer.

Great Tour, compared with last year tour, which way excellent The tour this year was good

Southwest Adventure Tours

• Excellent - 96 reviews for USA tours

Excellent tour of the Mighty 5 in Utah. Our guide Robin was knowledgeable and accommodating throughout the tour. Just enough time was allocated for hiking the trails, viewing the sites in the distance and even visiting the Visitor Centers in each park. Hotel/motel accommodations were good and chosen for access to restaurants. Lunch stops with corresponding places to eat were well planned and the food and service was good. We thoroughly enjoyed our time.

Just couldn’t have been better. Extremely professional guides Robin and Sarah were highly knowledgable, friendly and organised. Accomodation was excellent in every location (most hotels even had hot tubs and pools!) and the food options were always good. Lovely comfortable Mercedes minibus. Highly recommended to everyone - would do another tour with South West Adventure Tours in a heartbeat.

• Excellent - 1,892 reviews for USA tours

Excellent. Great guide, driver, weather, hotels, food. Great itenirary. Love love this trip.

Optional excursions were reasonably priced. Suggest you put together other places in each city as a walking guide or short taxi or uber ride. Example access to close by museums open late and could walk to from hotel. Free time activities and what they are and where located is helpful.tour guide can offer to accompany a group interested to explore more during free leisure tome.Provide more detail info about the logistics of site visits. Niagara falls..suggest more water proof gear clothing and shoe types etc. Terrain to expect when visiting certain sites and possible alternatives.climbing and how difficult-easy or more strenuous or advanced climbing activity. Overall, small groups so much better than filling up bus. Thank you for giving single travelers their own bus space. Would love to watch more travel videos on longer driving distances.

BrushBuck Wildlife Tours

• Excellent - 23 reviews for USA tours

Although the tour was very expensive- over $2000 for 3 days is over the top- it wss a great experience, saw lots of wildlife and the guide was outstanding

What an amazing experience this was; from the greeting and pick up by our guide/driver, to the phenomenal sights and the historical references that accompanied them! I am so pleased. This was an exceptionally planned tour that successfully met all of my needs. I would not change a thing and look forward to future adventures with them.

• Excellent - 74,885 reviews for USA tours

This was our second trip on Globus and both experiences were fantastic.

I was skeptical of a group tour, particularly by coach. The experienced guide, Jason, along with driver Shauna, changed my view completely.

Insight Vacations

• Excellent - 631 reviews for USA tours

My first experience with an organized tour like this. Expense alone will limit future trips. Much more walking than my wife was prepared for. This alone reduced her enjoyment. Tour guide was very knowledgeable and thorough with his planning and execution. Andrew has a fun personality and very personable. One item that disappointed me was the shuttle from airport to resort at both ends of the

Insights Tours are always amazing and this one was no exception. Nice balance of free time to relax and experience Hawaii on your own with visits to places on the islands to experience the culture. Learned a lot of Hawaii’s history throughout our visit. Overall a lovely experience and would highly recommend if you want to visit Hawaii and learn more about the islands.

National Geographic Journey…

• Excellent - 258 reviews for USA tours

Good time with lots of riding in the van going to interesting places

We had a wonderful time. The tour was well planned and well managed. The CEO was excellent ..good driver, good communicator, had good knowledge of the local attractions and made great recommendations for restaurants. The group we were with was also a very pleasant group which made the experience that much more enjoyable. That said, would have loved to see the accommodations updated.. most except the Denali cabins were old and "weathered".

Infinite Adventures

• Excellent - 118 reviews for USA tours

It was my first group trip and also my first camping trip. I have to say it was one of the best trips I've been on. It was an adventure! We were lucky enough to see the Northern Lights at Remote Camp. Tory and Dave took care of everything and made sure everyone had a great time. No matter what problem you had, they always helped each other! Dave cooked delicious food, we had marshmallows by the fire in the evening and it felt like family. It's a great tour and I can only recommend it to anyone! It certainly wasn't my last tour with Infinite Adventure! Many thanks to Tory, Dave and Natalie (who you could ask any question you wanted to know beforehand) for this unforgettable time! :)

Jump on the bus with Infinite Adventures for a magnificent Alaskan expedition! Dave and Tory are excellent guides and will keep you informed about the areas you visit and give expert advice. I found this to be a truly joyful experience!

Bamba Travel

• Good - 1,690 reviews for USA tours

The itinerary provided by tour radar was not exactly how the tour was set up. One of our stops said we would be doing a cruise on lake Powell. That was not provided with the tour. Also the hotels that they said we would be staying at did not line up.

Overall, the tour was very fun and we'll put together. The tour guides were all friendly, and seemed to work well as a team. Accomodations were not bad, but there were better options directly adjacent. Food options were pretty much all fast food, which makes sense for the tour concept. However, dinner options could have been a bit better. We really would have appreciated a little more hiking and exploring time, and a couple of the guides did the best to accommodate that. However, 20 minute stops are just not enough time to get "out and experience" the areas.

The Coyote Trip

• Good - 11 reviews for USA tours

This trip was run like a school trip, we were told that we had to stick to the schedule rigidly even though I asked several times to visit a different museum/shop. Free time was limited and it seemed like the guide had specific ideas of what he wanted to do and see. Our guide also left us on a subway in New York to get home close to midnight and then we had issues getting checked into the hostel. FYI most tour guides make sure their group gets to the hotel safely and without hassle. Waste of time and money.

From a speedboat to the Statue of Liberty to fireworks on 4th July in Washington to hiking to Yosemite Falls, this trip showcased the very best the USA has to offer. I went on the 21 day Full Cyote trip from New York to San Francisco with my brother. With such a packed itinerary of included activities, it offered great value for money. The guides in every region we visited were excellent. A particular shout out to Ryan, who added in extra stops and experiences based on the group's interests. Other highlights included the Grand Canyon, Washington's museums, whale watching in Boston, cycling across the Golden Gate Bridge and sunset in Griffeths Park. I met a great group of people on the trip, and I wouldn't hesitate to book with the Cyote Trip again.

Bucket List Group Travel LL…

• Excellent - 15 reviews for USA tours

Had a wonderful time - a lot of hiking, seeing the sites in Alaska and viewing the Northern Lights.

The tour was amazing, great and tour guides:).

Receptivo Aborigen Tours

• Good - 92 reviews for USA tours

We have chosen the tour specifically because it was in German and also in other languages shown. Also on our voucher was again confirmed the tour with professional, German-speaking tour guide. Unfortunately, the tour guides did not speak German. We were able to help ourselves a bit with the translation app but we also missed a lot of information. We are very disappointed about this and expect compensation. The tour guides have tried and were very nice also the tour was very nice.

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United States Reviews & Ratings

I have had an absolutely amazing trip.

My wife and I have had an absolutely amazing trip from San Francisco to Los Angeles via Napa Valley, Yosemite, Death Valley, Zion National Park, Bryce Canyon, Monume...

An absolutely amazing experience,

An absolutely amazing experience, would highly recommend to anyone. Parks we...

Vanessa and Martin

The Vegas to LA trip is amazing.

The Vegas to LA trip is amazing. Excellent and diverse range of trip experiences. Wonderful and breathtaking locations of the Canyons with opportunities to explore b...

The trip itself was amazing!

The trip itself was amazing! The Venus were interesting and beautiful. The food was delicious (especially the buffet at The Grand on Mackinac Island). We enjoyed get...

It was a great trip

It was a great trip with a great group. The food and accommodations were very nice. Our bus broke down at one point but our guide and driver handled it as quickly an...

See all United States reviews

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We know you want to explore and also dive in. We’re curious travelers, just like you, so rest assured, you’ll experience must-sees and connect with the people and culture that define the destination. You’ll eat in locals’ homes, take cooking classes, travel by trains and tuk tuks, explore cities with food tours, and stay in igloos, castles, and chateaus.

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Your time is one of your most precious commodities, so you should spend more of it in the destination, not driving between places. We design tours that spend the fewest hours on the coach. One-night stays are a rarity. This is your trip, and you shouldn’t feel rushed. With choice, flexibility, and free time, take it all in – this is your tour.

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We've been doing this for a long time. Since 1918, in fact. Collette is the most experienced and longest-running tour operator in North America. You choose...

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A Travel Agency  you can Trust ---------

Founded in 1979, Go Travel is one of the leading privately owned agencies in the US and Canada. Our award winning agents and staff will work diligently to discover your passion and create that dream vacation for you.

EXPLORE OUR SERVICES

A Global Team of Support

With our 7 locations throughout Florida and North Carolina, and over 150 agents on staff, we have the first hand knowledge and expertise to ensure you have the highest quality vacation experience.  Whether it is a cruise to the Caribbean, a tour throughout the Mediterranean, or a theme park vacation in Orlando, you can count on our agents to assist you. In addition to the knowledgeable agents on staff, Go Travel also maintains a select group of on-site, in-country tour operators throughout much of Europe, the Mediterranean, and Asia. These expert local guides are guaranteed to provide service second to none while you experience some of the most desirable vacation destinations in the world!

Our clients know the importance of traveling in style... And we make that happen.

Clint Bales

Founder / CEO

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What we do best

At go travel, we offer a wide arrangement of travel services from airfare and tours to luxury cruises and tailor-made vacations. here's a bit more about what we love to do.

Customized Tours   ---------

We are all different. We have different passions, interests and aspirations... especially when it comes to travel. To some, it's a full-day of sightseeing with an expert historian to some of the most culturally rich ruins and cathedrals in Rome. To some, it's an afternoon of shopping in the high-end districts of Paris followed by an evening of wining and dining along the Champs-Élysées. And to others, it's an immersive journey into China with a combination of touring the Great Wall in Beijing, enjoying tea and dim sum with locals in Hong Kong, and exploring ancient China’s wonders aboard a scenic Yangtze River cruise.

At Go Travel, we understand that every travel adventure is personal and excel at matching you with that "wow" experience that you are seeking. This is true for shore excursions during a cruise tour just as it is true for the longer journey. From customizing your schedule to working with our tour operators to curate your ultimate adventure, from mild to wild, we are here to create for you the vacation of your dreams.

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Cruises   ---------

Go Travel was founded in Miami in 1979 – a time in which cruising as we know it now was just beginning to take shape. Previously, cruising had been purely destination-oriented, but over the last 40 years, cruising has evolved into an industry full of every option imaginable. The choices for guests are much clearer. Not only do you have a choice of ocean relaxation, arctic adventure, river exploration, and super luxury yachting, but also you have an onboard choice of "let's dance all night" live bands, great lecturers and education, full steady courses on computing and finances, and culinary experiences with some of the top chefs in the world. You have access to explosive entertainment, extreme expeditions, and the ultimate in luxury. The selection can vary from cruises ships catering to families and children to exclusive small ship journeys and specialty themed itineraries. Our key staff has witnessed this industry growth throughout the years and thus have the expertise and knowledge to match you with that exact cruise experience that’s best for you. With the majority of all major cruise lines being based in Florida, Go Travel’s Florida headquarters location definitely brings advantages giving us close proximity to our cruise line partners for continuous development in terms of education, negotiation, and cooperation. Because of our long history along with these close partnerships with the cruise lines, we have access to the most competitive rates and bonus amenities available. When planning your next cruise with Go Travel, you can be confident that you have the most knowledgeable professionals in the industry creating your ultimate cruise vacation.

Groups   ---------

Go Travel has been a leader in group travel for nearly 40 years. In that time, group travel has become an increasingly popular way to travel. Whether it may be a family celebration, bachelorette getaway, seminar-at-sea, or entertainment event, traveling as a group is fun, convenient and offers a fantastic opportunity for group members to network, while at the same time, see the world! You may opt for a land adventure, a shipboard journey, or a combination of both land and sea. We handle anything from small family groups to 500+ meeting/entertainment groups during which we can arrange a variety of activities including teambuilding, cocktail parties, meeting facilities, and/or specialty entertainment.

Our close relationships with partners around the globe means that your group has access to special complimentary amenities. Plus, we negotiate the most competitive rates on your behalf, so you can rest assured your guests are receiving the best possible value. Furthermore, when organizing a group, the booking process can be extremely time consuming when you need to collect from each of your friends and family their individual information and preferences. Instead, let Go Travel manage the details of your next group trip while you focus on enjoying your memorable group getaway.

Corporate Travel   ---------

Business travel planning requires expert knowledge in the complexities of organizing seamless travel arrangements while adhering to company guidelines and policies. When traveling for business, that personal touch is indispensable. Clients delaying a contract signing date... it happens. Flights being cancelled due to poor weather... it happens. But having a knowledgeable agent continuously monitoring your itinerary and making the necessary changes before you know there is even an issue... simply a smart decision. Let our team take all the worry out of your corporate travel. Ideal for small to medium sized businesses, our dedicated agents can provide not only their specialized expertise, but also the benefit of Go Travel's global negotiating strength to offer your business the most competitive rates and most favorable amenities. With policy compliance and business travel cost being major priorities, we can provide your company with customized reports to streamline your company's travel spend analysis. At Go Travel, we are passionate about delivering personalized and unparalleled travel planning while simultaneously maximizing your travel cost savings.

CUSTOMIZED TOURS

Corporate travel, visit us ---------.

We love getting to know our clients. We welcome you to visit our friendly staff at one of the following locations. No matter what... we are only a call or click away!

LONGWOOD, FL

2811 West State Rd. 434

Longwood, FL 32779

(407) 774-7700

WINTER PARK, FL

941 W Morse Blvd. Suite 100

Winter Park, FL 32789

(407)-644-7700

CLERMONT, FL

Call for Appointment

Clermont, FL 34711

(352) 394-0900

MERRITT ISLAND, FL

218 Parnell Street

Merritt Island, FL 32953

(321) 453-1702

MELBOURNE (SUNTREE), FL

7777 N. Wickham Rd. #8

Melbourne, FL 32940

(321) 622-5955

BREVARD, NC

Brevard, NC 28712

(828) 884-4000

HENDERSONVILLE, NC

1504 5th Avenue West

Hendersonville, NC 28739

(828) 696-8200

Each trip she has organized for me has been better than the last.

My Go agent has helped me travel around the globe! Each trip she has organized for me has been better than the last. I have highly recommended Go Travel to my family & friends, and they are never disappointed. Try Go Travel...they are the best!

Lake Mary, Florida

My family has been working with Go Travel for over 15 years.

My family has been working with Go Travel for over 15 years. My Go agent has dedicated her time and effort to ensure our family is always well taken care of. And even with our family group of 15 people, she organized for us a seamless experience not only in terms of travel arrangements, but also in providing us great sightseeing ideas for the different age groups of our family. My Go agent and her team respond to every question/concern promptly and go above and beyond to provide us a wonderful service.

Miami, Florida

Calling Go Travel has been the best decision I ever made!

After a number of years experiencing the frustrations of making travel arrangements over the internet directly with the airlines or tourist companies, I decided to give Go Travel a call. For the past 8 years, I call my Go agent for every trip because of her detailed planning and strong professionalism. Calling Go Travel has been the best decision I ever made!

Hendersonville, North Carolina

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TESTIMONIALS

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Customized Tours   --------

Cruises   --------

Go Travel was founded in Miami in 1979 – a time in which cruising as we know it now was just beginning to take shape. Previously, cruising had been purely destination-oriented, but over the last 40 years, cruising has evolved into an industry full of every option imas catering to families and children to exclusive small ship journeys and  vacation.

Groups   --------

Go Travel has been a leader in group travel for nearly 40 years. In that time, group travel has become an increasingly popular way to travel. Whether it may be a family celebration, bachelorette getaway, seminar-at-sea, or entertainment event, traveling as a group is fun, convenient and offers a fantastic opportunity for group members to network, while at the same time, see the world! You may opt for a land adventure, a shipboard journey, or a combination of both land and sea. We handle anything from small family groups to 500+ meeting/entertainment groups during which we can arrange a variety of activities including teambuilding, cocktail parties, meeting facilities, and/or specialty entertainment. Our close relationships with partners around the globe means that your group has access to special complimentary amenities. Plus, we negotiate the most competitive rates on your behalf, so you can rest assured your guests are receiving the best possible value. Furthermore, when organizing a group, the booking process can be extremely time consuming when you need to collect from each of your friends and family their individual information and preferences. Instead, let Go Travel manage the details of your next group trip while you focus on enjoying your memorable group getaway.

Corporate Travel   --------

​ CUSTOMIZED TOURS

Customized Tours

​ CORPORATE TRAVEL

Corporate Travel

My family has been working with Go Travel for over 15 years. My Go agent has dedicated her time and effort to ensure our family is always well taken care of. She handles all the details from airfare and airport transfers to hotel and excursion arrangements. And even with our family group of 15 people, she organized for us a seamless experience not only in terms of travel arrangements, but also in providing us great sightseeing ideas for the different age groups of our family. My Go agent and her team respond to every question/concern promptly and go above and beyond to provide us a wonderful service.

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The United States is a melting pot of cultures and landscapes, from the stunning national parks and beaches to vibrant cities and quaint towns. With so much to see and do, it can be overwhelming to plan a trip to America. That’s where travel agents specializing in USA vacations come in. These experts can help you navigate the different regions and attractions, creating a customized itinerary tailored to your interests and budget. From the breathtaking wilderness of Alaska to the warm beaches of Hawaii, we have teams who specialize in these top destinations.  Maybe you’ll choose to explore the Grand Canyon, indulge in New York City’s culinary scene, or visit the sun-drenched beaches of Florida…. a travel agent can make it happen. Plus, vacationing in America supports local businesses and promotes domestic tourism, which is crucial for the country’s economy. Let your imagination run wild and let a travel agent take care of the details for an unforgettable vacation in the USA.

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Top Travel Agencies in the USA: Leading Choices for Your Trips

Discover the best travel agencies in the usa to make your next adventure unforgettable.

The travel industry is an ever-evolving landscape, and finding the best travel agency in the USA can be a daunting task for both seasoned and first-time travelers. From planning family vacations to organizing corporate trips, travel agencies cater to a wide range of needs and preferences. In this comprehensive guide, we have compiled a list of the top travel agencies in the USA, taking into account factors such as customer service, value for money, and the range of services offered. Whether you’re looking for a luxurious getaway or an adventurous excursion, you’ll find the perfect travel partner in this list.

1. One Nation Travel

Onenationtravel.com , an esteemed travel agency with offices in Princeton, New Jersey, Toronto, and Istanbul, Turkey, specializes in offering top-notch tours to destinations like Turkey , Greece , Egypt , Jordan , Morocco , Thailand , Vietnam , and more. Known for creating unique and unforgettable experiences, One Nation Travel provides a personalized approach, meticulous attention to detail, and strong connections with local communities. By catering to various preferences and budgets through an extensive selection of tailor-made tours and vacation packages, they ensure that every traveler can discover the captivating allure of these remarkable destinations.

2. American Express Travel

As a subsidiary of the world-renowned financial institution, American Express Travel offers top-notch travel planning services, especially for its cardholders. They provide personalized travel experiences, including access to exclusive deals, rewards points, and premium customer service. Their travel consultants are well-versed in designing unique itineraries, making American Express Travel a preferred choice for luxury and corporate travelers.

3. Liberty Travel

With over 65 years of experience, Liberty Travel is one of the oldest and most trusted travel agencies in the USA. They specialize in creating customized vacation packages, from romantic getaways to family adventures. Their team of experienced travel consultants ensures a seamless and stress-free travel experience, from booking flights and accommodations to arranging guided tours and activities.

4. Travel Leaders Group

Travel Leaders Group is a network of over 6,000 travel agencies, offering a wide range of services, from leisure and corporate travel to luxury cruises and adventure tours. Their extensive network allows them to provide personalized and tailor-made experiences for every traveler. With a strong focus on customer service and satisfaction, Travel Leaders Group is a reliable option for travelers who want a hassle-free and enjoyable journey.

5. AAA Travel

AAA Travel, a division of the American Automobile Association, offers travel services to its millions of members across the United States. They provide a variety of travel planning resources, including trip-planning tools, exclusive discounts, and member benefits. AAA Travel is an excellent choice for travelers seeking a reliable agency with a well-established reputation and the added advantage of roadside assistance.

6. Virtuoso

Virtuoso is a luxury travel network that connects travelers with a global network of top-tier travel agencies, hotels, tour operators, and cruise lines. They specialize in creating bespoke travel experiences, from high-end accommodations to exclusive access to events and experiences. Their experienced travel advisors can curate personalized itineraries, making Virtuoso the go-to choice for luxury travelers.

7. G Adventures

For travelers seeking an adventure-packed vacation, G Adventures is a leading choice. They offer small group tours, safaris, and expeditions to over 100 countries, focusing on responsible and sustainable travel. With a commitment to supporting local communities, G Adventures provides authentic, immersive experiences that allow travelers to connect with local cultures and environments.

Top Experiences & Tours in the USA

1. Grand Canyon West Tour with Hoover Dam Stop and Optional Skywalk : Experience the breathtaking beauty of the Grand Canyon West Rim, including a visit to the iconic Hoover Dam and the thrilling option to walk the Skywalk.

2. Chicago Architecture River Cruise : Marvel at Chicago’s stunning architecture from the unique vantage point of a river cruise, an immersive way to experience the city’s renowned skyline.

3. Grand Circle Island and Haleiwa 9 Hour Tour : Embark on a comprehensive tour of Oahu’s stunning landscapes, from its lush valleys to its pristine beaches, culminating in a visit to the charming town of Haleiwa.

4. New York in One Day Guided Sightseeing Tour : Discover the essence of New York City in a day, with guided visits to its most iconic landmarks, including Times Square, Central Park, and more.

5. Statue of Liberty and Ellis Island Tour : Explore the rich history and enduring symbol of freedom with a tour of the Statue of Liberty and the immigrant gateway of Ellis Island.

6. New Orleans Ghost, Voodoo, and Vampire Walking Tour : Delve into the mysterious and eerie side of New Orleans with a tour that explores its famous legends of ghosts, voodoo, and vampires.

Journey’s End:

Selecting the ideal travel agency for you will depend on your unique needs, preferences, and budget. This comprehensive guide showcases some of the top travel agencies in the USA, each offering a distinct set of services and experiences. Whether you’re planning a luxurious retreat, a family vacation, or an adventure-filled getaway, these agencies can assist you in crafting the perfect itinerary while providing exceptional customer service throughout your journey. From the culturally rich tours offered by One Nation Travel, which is known for its regional presence and offices in various locations, to the bespoke luxury experiences of Virtuoso, this list caters to every type of traveler. Before making a decision, take into account your travel goals, desired level of customization, and the overall value provided by each agency. By conducting thorough research and consulting with travel experts, you can ensure a seamless and unforgettable travel experience that meets your dreams and expectations.

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The 15 Best Tour Operators in 2022

These are the companies Travel + Leisure readers trust to provide them with travel expertise and memorable experiences.

Note: If you’re looking for our most recent recommendations, check out the 2023 list of our favorite tour operators .

When it comes to an itinerary, Travel + Leisure readers want more than a string of photo opportunities — and the right tour operator makes all the difference in creating a trip of a lifetime versus one that simply checks off a list of sights. This year, our readers were especially drawn to companies that utilize local expertise and experience to thoughtfully design trips that will entertain as well as inspire.

Every year for our World's Best Awards survey , T+L asks readers to weigh in on travel experiences around the globe — to share their opinions on the top hotels, resorts, cities, islands, cruise ships, spas, airlines, and more. Readers rated tour operators and safari outfitters based on their staff and guides, itineraries and destinations, activities, accommodations, food, and overall value.

The top picks were noted for their deep knowledge of destinations and guides who "go the extra mile." One reader who has been traveling for more than five decades said a trip with Classic Journeys (No. 2) was the "very best" they had experienced. Others noted attention to pandemic safety details, while one who went to Norway was charmed by a "wonderful surprise dinner in Bergen out on the water that was fantastic."

Tour operators that seamlessly navigated the logistics of a trip also came out on top. Quasar Expeditions (No. 9) was noted "for really planning out every detail" so that "all you have to do is show up and have a great time." Meanwhile, of TCS World Travel (No. 10), a guest said: "You never lift a finger and just spend your time actually exploring the destination." They even added that they "learned so much" along the way.

Among the five companies on this year's list that weren't on last year's were two women-only tour operators that cater to travelers of all ages. AdventureWomen (No. 14) has multiday tours designed by women from Bhutan to Yellowstone National Park, while Explorer Chick (No. 15) has everything from day trips — like glassblowing in Baltimore and cave rappelling in St. Louis — to full itineraries in Machu Picchu and the Galápagos. One reader said her Everest Base Camp trip with AdventureWomen was filled with "like-minded women" who "bonded so well," while another said she felt it was a "safe tour group for women."

No matter which tour they chose, readers were most taken by the people they met along the way, as one said of Trek Travel (No. 13): "By the end of the trip, a group of strangers felt like longtime friends." Find out which other companies round out the list of the best tour operators below.

1. DuVine Cycling + Adventure Co.

A tour with DuVine goes far beyond just riding a bike — it's a way to really see the character of a destination. Case in point: even those who say they're not necessarily cycling fans have been converted. That's part of what helped the tour operator — which runs trips in Europe, the U.S., Latin America, and Africa — skyrocket from No. 14 last year to this year's top spot. Its "top-notch biking equipment" and "challenging but doable itineraries" didn't hurt either. One reader was especially taken by a guide picking figs off of a local tree in Puglia for an extra energy boost during a tough climb, as well as another guide singing to the group after dinner. As another reader put it simply: "They exceed your expectations."

Score: 99.12

More information: duvine.com

2. Classic Journeys

Score: 99.04

More information: classicjourneys.com

3. Artisans of Leisure

Score: 98.38

More information: artisansofleisure.com

4. (tie) Black Tomato

Score: 98.33

More information: blacktomato.com

4. (tie) GeoEx

More information: geoex.com

4. (tie) Wilderness Travel

More information: wildernesstravel.com

7. Inside Japan Tours

Score: 98.14

More information: insidejapantours.com

8. Kensington Tours

Score: 98.03

More information: kensingtontours.com

9. Quasar Expeditions

Score: 97.84

More information: quasarex.com

10. TCS World Travel

Score: 97.78

More information: tcsworldtravel.com

11. Butterfield & Robinson

Score: 97.33

More information: butterfield.com

Score: 96.95

More information: tauck.com

13. Trek Travel

Score: 96.90

More information: trektravel.com

14. AdventureWomen

Score: 96.11

More information: adventurewomen.com

15. Explorer Chick

Score: 95.87

More information: explorerchick.com

Top 6 Best Travel Agencies in the U.S. | 2017 Ranking | Top Travel Agencies in America, Largest Travel Companies in the U.S.

2017 RANKING & REVIEWS TOP RANKING BEST TRAVEL AGENCY COMPANIES

What Do Travel Agencies Do?

A few decades ago, a travel agency or a company of travel operators was an essential part of planning any trip. Now, with the Internet and the travel resources and booking sites available online, people often wonder if travel companies still have any relevance when they’re planning a trip.

The answer is yes: in many cases, top travel agencies can still offer a lot of benefits to travelers.

Award Emblem: Top 6 Best Travel Agencies in the U.S.

A travel agency is beneficial first and foremost because it can save you time. Booking a trip and planning the details can be time-consuming. That’s not something a lot of people want to do on their own, which is where travel companies can come in.

Working with top travel agencies can also help you save money. Travel agencies still have exclusive relationships with hotels and suppliers, and they also utilize advanced reservations technology, so you can be sure you’re going to get the best possible deal and access to otherwise unavailable options and deals.

Also, when you’re planning a trip, particularly if it’s international, you might not be aware of certain components of going to a particular location. It might be difficult to plan details because of international differences in language, tipping, and other things. Travel agents usually specialize in one area or region, which means you get the advantage of their expert knowledge not only in planning your trip but also in the days leading up to your travels as you prepare.

The following is an in-depth ranking of the top travel agencies and travel companies in the U.S.

See Also: Best Travel Insurance Reviews| Best Places to Buy Travel Insurance Online for the US

AdvisoryHQ’s List of the Top 6 Best Travel Agencies

List is sorted alphabetically (click any of the travel agencies below to go directly to the detailed review section for that best travel agency):

• Azurine Travel
• Cire Travel
• Lighthouse Travel
• McCabe World Travel
• Small World Vacations
• Zicasso Handcrafted Travel

Top 6 Best Travel Agencies | Brief Comparison

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How Should You Choose the Best Travel Agency?

There are some primary considerations you should keep in mind as you compare travel agencies and choose the best travel companies. These factors include:

This is a large organization with tens of thousands of members in 140 countries. It’s by far the most important travel trade industry organization in the world.

One of the advantages many top travel agencies have is that they specialize in one area over another.

For example, business travel, international travel, travel to particular locations, cruises, or family travel.

Image Source: Pexels

Another common reason people might opt to work with travel agencies is because they’re going to be coordinating group travel.

These are just a few important considerations to keep in mind as you compare top travel agencies and the best travel companies.

AdvisoryHQ’s Selection Methodology

What methodology does AdvisoryHQ use in selecting and finalizing the credit cards, financial products, firms, services, and products that are ranked on its various top rated lists?

Please click here “ AdvisoryHQ’s Ranking Methodologies ” for a detailed review of AdvisoryHQ’s selection methodologies for ranking top rated credit cards, financial accounts, firms, products, and services.

Detailed Review – Top Ranking Best Travel Agencies

Below, please find the detailed review of each of the top travel agencies. We have highlighted some of the factors that allowed these best travel companies to score so well in our selection ranking.

Azurine Travel Review

Azurine is a luxury travel company that can provide private access and tailored experience for travelers.

Key Benefits of This U.S. Travel Agency

Important things to know about this best travel agency are highlighted below.

The Creators

Michelle and Roderick Murre created Azurine. Michelle has more than 15 years in the luxury travel market, and she was most recently the VP of Sales for a leading boutique travel firm that specialized in customized global trips. She has experience traveling the world to find the best properties and local guides for clients.

Roderick has lived throughout the world, primarily in Europe, the Middle East, and America, and he has a degree in Hospitality and Business Management from the Napier Business School in Scotland. He has worked for companies like the Walt Disney Management Program and The Dorchester Hotel in London.

Services offered by this leader among top travel agencies and travel operators in the world include:

• Consulting on every aspect of a trip, including before, during, and after travel
• Constant access while traveling
• Flight research, booking, and discounted rates for First and Business Class tickets
• Assistance with airline mileage
• Special rates, amenities, and benefits with certain partners
• This leading travel agency is a member of Virtuoso, Ritz STAS, Four Seasons Preferred, Dorchester Diamond Club, and other exclusive travel organizations

Destinations

Azurine specializes in travel destinations throughout the world, and they can book everything from leisure and family trips to business travel. This pick for one of the best travel agencies features destination planning for locations like the ones below:

• South Africa
• Pacific Islands

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Cire Travel Review

Cire Travel is a New York-based travel agency that specializes in corporate travel, meetings, and groups, as well as personal and leisure travel.

Key Factors That Led to Our Ranking of This as One of the Top Travel Companies

Among travel companies and the best travel agencies, the following are Cire specifics that led to its inclusion on this ranking of top travel companies.

UAE Corporate Travel Specialist

A key area of focus that sets this best travel agency apart from many others is the fact that they specialize in arranging UAE corporate travel. They approach Abu Dhabi and Dubai travel planning in a way that’s appealing both regarding business and personal travel.

This U.S. travel agency has unique UAE business travel expertise, and their concierge-style service is paired with considerations like the management of corporate costs and the logistics of working in this area of the world.

They can help with everything from arranging travel to logistics for meetings, as well as passport and visa assistance.

Image Source: Cire Travel

Corporate Travel

Along with specializing in UAE business travel, Cire is also an expert best travel agency regarding corporate travel anywhere in the world. This leader among corporate travel companies can help not just in planning, but also when unforeseen circumstances arise, such as lost reservations or overbooked flights.

This pick for one of the top travel agencies can book business air travel at the lowest possible prices, arrange corporate hotel accommodations, and reserve ground transportation, all at discounted rates.

Leisure Travel

Cire, one of the country’s top travel agencies, doesn’t just serve as a company of travel operators for corporate and business travel. They also do personal and leisure planning. The Cire travel operators work as personal concierge service for their clients.

Their packages include cruises, tours, resorts, spas, specialty adventures, and more. They have extensive relationships and buying power that makes them one of the best travel agent companies and a top resource for discerning clients.

Related: Top Sites to Get Travel Insurance for Seniors (50, 60, 65, 70, Over 80) | Ranking & Reviews

Lighthouse Travel Review

Lighthouse Travel is an exclusive best travel agency and one of the leaders among travel agency names in the industry.  

Key Features of This Selection as One of the Top Travel Agencies

Some of the reasons Lighthouse Travel is included as a best travel agency on this list of travel agent companies are below.   

Marilyn Clark

Marilyn Clark is the owner of this pick for a best travel agency, and she is also one of the travel operators for the company. Marilyn was named by Travel + Leisure as the leader among travel agency names in terms of specializing in Hawaii.

She was cited as being one of the best for foodies, culture buffs, history lovers, honeymooners, and destination weddings by T+L.

Travel Agency Background

This best travel agency was established in 2001 to help people interested in planning ideal leisure travel.

This travel agency is affiliated with many preferred travel suppliers, and they have insider connections as well as expertise. The company focuses on providing value to clients through education, certification, and personal travel experience.

This travel agency has been recognized not only by Travel + Leisure, but is also a Hawaii Master Specialist, a Certified Tahiti Specialist, and is certified by CLIA, ASTA, and IATAN.

Travel Specialist

Marilyn Clark is a Travel Specialist, and she works to provide planning that’s tailored to the needs and interests of the traveler and their life. She is an expert in her fields, which include Italy, Hawaii, and Tahiti, and she can find not only the best accommodations but also the best prices for clients.

She is ahead of the most current promotions, and she works on behalf of her clients to clarify fine print of various travel offers, such as cancellation penalties and restrictions.

Marilyn Clark and Lighthouse are also beneficial in terms being one of the top travel companies because they offer unique benefits and amenities through exclusive relationships and partnerships they have.

McCabe World Travel Review

A best travel agency, McCabe World Travel is based in McLean, Virginia, and offers the ability to plan world-class travel experiences throughout the world.

Key Factors That Led to Our Ranking of This as One of the Top Travel Agencies

Below are some of the ways McCabe is distinctive as one of the top travel companies in the U.S.

Partnerships are important when people are reviewing the top travel agency names and the best travel companies, demonstrating special deals and access to these partners.

Some of the luxury brand partners of McCabe include The Ritz-Carlton, Four Seasons, Viking River Cruises, and Regent Seven Seas Cruises.

McCabe is one of the top travel agency names in the industry and is part of the invite-only Virtuoso organization. This exclusive network is one of the top travel groups in the world, and Member travel advisors with Virtuoso receive access to exclusive amenities as well as travel offers and rare experiences.

Participation in this network includes personal contacts at thousands of airlines, cruise lines, hotels, resorts and worldwide destinations. The Virtuosos affiliated travel operators are some of the best experts in the world as well.

One of the areas of specialty where McCabe focuses is on Disney vacations. This include packages and trips to not just Walt Disney World Resort in Orlando, but also Disney Land in California and Disney Cruises.

The McCabe travel agency team can also help clients to book an Adventures by Disney package to international locations or a trip to the Hawaiian Disney Resort Au’Lani.

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Small World Vacations Review

Small World Vacations is a travel agency that’s an Authorized Disney Vacation Planner, which means the people who work for this U.S. travel agency are specifically knowledgeable and experienced in all things Disney.

Key Factors That Led to Our Ranking of This as One of the Best Travel Companies

Among top travel companies and the best travel agencies, the following are specific ways Small World Vacations ranks at the top.

Authorized Disney Vacation Planner

Small World Vacations is not just a best travel agency but is specifically a Platinum-Level Authorized Disney Vacation Planner best travel agency. This best travel agency has a team of more than 60 agents around the country, and they are graduates of the College of Disney Knowledge for travel agents. They have also participated in onsite learning at Walt Disney World and Disneyland, so they have first-hand experience.

Agents are experienced using My Magic+ and making Advanced Dining and FastPass+ selections as well.

They have also been named as one of Inc. Magazine ’s top 5,000 fastest growing companies in the U.S. for many years in a row.

Free Service

Small World Vacations is one of the best travel companies and best travel agencies for many reasons, including the fact that there is never a charge for their services. They offer an onboard credit of up to $1,000 for booking a Disney Cruise with them as well, and a savings of up to $1,000 on an Adventure by Disney Vacations.

Small World Vacations, a top U.S. travel agency, has a history in the travel agency industry spanning 20 years. During that time, they have helped clients save millions of dollars on a variety of Disney vacations.

The team of this U.S. travel agency is always on the lookout for current and upcoming discounts and savings, and they figure out the best discount options for clients based on their resort, travel party, and dates.

They also compare discounts to make sure they’re getting the best one. If a lower price does become available, the team of this leader among travel agencies will do everything possible to get that lower price for their client.

Zicasso Handcrafted Travel Review

Zicasso Handcrafted Travel is a leader among travel agent companies for many reasons, and it makes hassle-free trip planning a reality for clients.

Key Factors That Led to Our Ranking of This as One of the Top Travel Agent Companies

The following details some of the top reasons Zicasso is included on this list of travel agent companies and top travel agencies in the U.S.

Recognition

Zicasso has been recognized as one of the world’s best travel agencies and best travel companies by outlets including Travel + Leisure, which named it one of the best travel websites.

The New York Times recognized it for the fact that it acts as a free matchmaking service for vacationers who need travel agents. Other outlets that have highlighted the benefits of Zicasso include The Wall Street Journal and NBC News.

Travel Specialists

Zicasso is unique from many of the other top travel agencies and best travel companies included on this list. As compared to other best travel agencies, Zicasso actually acts as a link between travelers and travel operators. They vet their travel operators extensively and make sure they hire only the best for their luxury travel planning services.

Every specialist has to undergo rigorous screening before joining the network, and they receive additional coaching as well.

Specialists must undergo detailed assessments and must have a certain standard regarding traveler’s reviews as well.

Other Advantages

Other advantages of using this travel agency to plan a trip include:

• The website is convenient and award-winning
• Personalized matching includes up to three top travel specialists who are the best fit for you
• You’ll only work with the top 10% of travel specialists
• Specialists have expertise in their destinations
• 24/7 support from partners
• Default and fraud protection

Read More: Cheapest Way to Travel to Europe | Cheapest Places to Fly into, Travel by Train, and Other Budgeting Tips

Conclusion—Top 6 Best Travel Companies

The role of travel agencies and travel companies has changed and evolved somewhat in recent years, but the best travel agencies and top travel agencies still offer extensive benefits to clients.

One of the biggest benefits of working with one of the top travel agency names is access to exclusive offers, deals, and discounts, as well as unique experiences. Working with top travel companies can also help save time in the planning of a perfect trip, whether it’s for business or pleasure.

Each of the above travel agencies and travel companies has a long, established and excellent reputation in the industry as one of the top travel agencies.

AdvisoryHQ (AHQ) Disclaimer:

Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. Review AdvisoryHQ’s Terms  for details. Also review each firm’s site for the most updated data, rates and info.

Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. Click to view AdvisoryHQ's advertiser disclosures .

Best Online Travel Agencies

Booking.com is our top choice for making your trip arrangements

Ligaya Malones is an editor, blogger, and freelance writer specializing in food and travel. Ligaya's work has appeared in publications including Lonely Planet and BRIDES.

We independently evaluate all recommended products and services. If you click on links we provide, we may receive compensation. Learn more .

Planning a trip can be easier through an online travel agency than if you handle each aspect of the planning separately. You can book hotels, air travel, rental cars, and more through a single site, and booking everything together sometimes results in discounts. By inputting a destination, a range of dates, and other preferences, you will see a list of options for each aspect of travel.

The best online travel agencies offer options from the largest number of airlines, hotels, car rental agencies, and more. Look for sites that offer discounts for combining reservations for different aspects of your trip. For example, the best sites will have lower rates if you book both plane tickets and a hotel through their services. The best sites also provide reviews from customers who actually have booked through the service. These are our top picks.

• Best Overall: Booking.com
• Best Budget: Skyscanner
• Best Price Predictor: Hopper
• Most Innovative: Kiwi.com
• Best for Eco-Conscious: Kind Traveler
• Best for Social Impact: I Like Local
• Best for Design-Forward Homestays: Plum Guide
• Our Top Picks
• Booking.com

Kind Traveler

I Like Local

• See More (4)

Final Verdict

Frequently asked questions, methodology, best overall : booking.com.

 Booking.com

This industry leader offers one of the most comprehensive trip planning platforms on the Internet.

Lots of options to choose from

Interface is easy to use

Numerous filters to customize your search

Tricky to tell whether changes/cancellations can be made with Booking.com or the vendor directly

Booking.com was founded in 1996 and has grown into an industry leader that stands out for being one of the most comprehensive trip planning platforms out there. From one website, you can compare and book accommodations, flights (including one-way and multi-city flights), sightseeing activities, and even airport taxis. The website lists more than 28 million accommodation options, from hotels, hostels, and B&Bs to vacation homes and luxury resorts—you can browse more choices per destination on Booking.com than other online travel agencies. The website also performs well on cost and typically returns lower-than-average prices for flights and hotels. 

Booking.com's interface is also easy to use. On the home page, search for a hotel by entering your chosen destination and dates. Then, use the extensive list of filters—such as price range and distance from the city center—to narrow the results down and find the best fit. You can also search for a specific hotel, or seek inspiration by clicking through options grouped by destination or property type or by topic such as the country’s best Michelin-starred hotel restaurants or the top cities for vegan travelers. The flights, car rental, and other tabs are just as intuitive. 

Best Budget : Skyscanner

 Skyscanner

You can compare prices across airlines, hotels, and car rentals.

Simple interface

Option to toggle searches between specific dates or by monthly calendars

Search Everywhere button is great for spontaneous planners

Extra clicks are required to make a final purchase

Must read fine print for changes/cancellations—may need to deal directly with the vendor

Ads on the sidebar can be distracting

Find deals on airfare, hotels, and car rentals with an aggregator site like Skyscanner , which uses a metasearch engine to compare prices from all online travel agencies and the airline, hotel, or car rental company in question. Run searches with fixed dates, opt to compare airfare prices month to month, or click “Cheapest Month.” Searches also include options for nearby airports or non-stop flights only. With hotel searches, you can choose to select only from properties with free cancellation, a cleanliness rating of 4.5/5 or higher, or 3- or 4-starred hotels only. Car rental searches include an option to select “return car to different location.”

Once you’ve found the best rate, click on the link to be redirected to the third-party site to make your booking. Feeling spontaneous? The Search Everywhere button on the homepage offers a list of the cheapest flight deals for destinations both locally and across the world—just plug in your departure airport first.

Best Price Predictor : Hopper

The company claims a 95 percent accuracy rate at predicting when flights and hotel rates will be cheapest.

Color-coded system makes it easy to determine cheapest days to buy

App is easy to use

Option to track flights and receive alerts when the best time to buy arises

Some have mentioned the app functions better as a research tool than a booking tool

Unclear whether Hopper will price match if you find a cheaper flight elsewhere

Hopper is a travel app available on iOS and Android that aims to help travelers save on airfare by usng historical data and their own algorithm to predict when flights will be cheapest. Just type in where and when you’d like to fly and Hopper will present you with a color-coded pricing calendar indicating how much tickets are likely to cost. (Green is the least expensive, then yellow, orange, and red for most expensive.) Hopper will also recommend you either buy now or wait, or you can choose to watch a trip and receive notifications on the best time to buy. In addition, the app has expanded to offer hotel and car rental price predictions, too.

Some newer features since the app’s inception in 2009 include an option to freeze a price for a limited time—for an extra fee—as well as exclusive app-only discounts. Hopper is free to download, and you can choose to book directly through the app, though some users mentioned they use Hopper as more of a research tool before booking directly with the airline or hotel. The company claims a 95 percent accuracy rate at predicting flight rates up to a year ahead.

Most Innovative : Kiwi.com

This metasearch engine scours the web to piece together the ideal itinerary using planes, trains, buses, and more.

Creative itineraries get you where you need to go, especially if you’ve got a multi-stop trip

Kiwi Guarantee offers rebooking or cancellation protections

Nomad option appeals to travelers with a lot of flexibility

Creative itineraries mean you may not fly out of the same airport you flew into

Kiwi Guarantee has an additional fee

Charges all-in-one fee for booking flights, trains, buses (though you can always purchase a la carte)

Travelers planning multi-city destinations and seeking a bargain, as well as those looking to take planes, trains, and automobiles to get there, might consider Kiwi . Kiwi is a metasearch engine that scours and pieces together itineraries from various airlines (even if they don’t have a codeshare agreement), considers multiple airports (even if your arrival airport is different from departure), and offers booking options, whether you’re looking at very specific dates or more general ones (up to 60 nights).

Some will find the ability to make multiple bookings for a particular trip more convenient than going at it manually several different times, though note that you must opt into the Kiwi Guarantee program to access rebooking and refund protections should your reservation change or be canceled. Kiwi’s Nomad option allows you to plug in a bunch of destinations you’d like to visit and the length of your intended stay, and the website will churn out the most affordable itineraries for review.

Best for Eco-Conscious : Kind Traveler

A give-and-get business model means booking accommodations with exclusive perks, a donation to environmental organizations, and more.

All participating hotels include a local give-back component

Exclusive savings and perks

Participating hotels are located in some of the most beautiful places in the world

Inventory is much smaller compared to other booking platforms

Some of the amenities mentioned are based on availability only

In 2022, Kind Traveler (an online trave agency focused on hotel bookings) announced an increase in environmentally and socially conscious hotels, charity donations, voluntourism opportunities, and additional perks like waived resort fees or a welcome amenity.

Unlock exclusive hotel rates and perks from participating Kind Traveler hotels with a minimum $10/night minimum donation to a local charity. For example, stay at the Six Senses Laamu in the Maldives and receive up to $33 off the nightly rate and perks such as a food and beverage credit and an Earth Lab or Alchemy Bar workshop when you make a donation to Manta Trust. The organization funds coastal research to protect the island nation’s large yet fragile population of reef mantas.

Select from more than 140 participating hotels from the Hawaiian Islands to Bozeman, Montana, and the Maldives. Charities include wildlife, human rights, arts, education, and environmental preservation organizations.

Best for Social Impact : I Like Local

Choose from a host of travel experiences with the peace of mind that 100 percent of the cost goes directly to local partners.

Social impact mission woven into organization’s business model

Immersive experiences led by local guides

Range of experiences offered

May not be best fit for those seeking upscale, luxury experiences and stays

Can’t sort experiences by a list of countries (though an interactive map is available)

No experiences outside of Africa and Asia

For an online travel agency with a booking platform designed to route dollars spent directly to the communities travelers intend to visit, consider I Like Local . Visit the website to browse a host of travel experiences in countries including Indonesia, Kenya, and Cambodia. Experiences include homestays and farmstays as well as wellness and culturally oriented experiences—from cooking and cycling tours to weaving classes.

To search for an experience, select from drop-down items like travel dates and experience categories, or view a global map and click on a country to view experiences that way.

The platform got its start in 2014 and has grown to 4,000 local hosts across nearly 20 countries. As a social impact organization, 100 percent of each booking fee goes to local hosts. To date, 16,000 travelers have booked with I Like Local.

Best for Design-Forward Homestays : Plum Guide

Browse and book seriously vetted, design-forward vacation homes.

Highly curated inventory of vacation rentals across the world

Design-forward

Thorough vetting process

Does not publish guest reviews

Other platforms have homes available across more destinations

When it comes to booking a vacation home, serviced apartment, or condo, travelers are spoiled for choice. Plum Guide is an online travel agency that specializes in accommodations—though not just any home makes its directory. The company claims that each potential home listed on its site must jump through 150 hoops to be included, from internet speed and mattress and pillow quality to the showers’ water pressure and the home’s proximity to dining, shopping, and attractions.

Search by a featured collection on the website such as “ pet-friendly homes ” or “one-of-a-kind homes in Palm Springs.” Scroll to the bottom of its homepage to view its top destinations, as well as a list of all destinations where Plum Guide homes are available, including Barbados, Mexico, Portugal, Switzerland, the U.S., and Turkey. Note: From the top right-hand corner of the site, use the dropdown menu to select currency of choice.

As long as you know what you value most out of your travel experience—such as affordability, social impact, or luxe accommodations—there’s an online travel agency to help plan your next trip. Be sure to read the fine print, as some agencies are third-party websites and not direct vendors. If you're not sure where to start, Booking.com is your best bet for a smooth user experience and hard-to-beat offers on flights, hotels, and other travel arrangements.

What Is the Biggest Travel Agency?

Our choice for best overall, Booking.com, is known as an industry leader with listings for all major hotels, airlines, car rental companies, and more. It boasts more choices for accommodations per destination than any other site, and we found its interface to be user-friendly.

Are Online Travel Agencies Worth It?

This depends on your needs and priorities. The best online travel agencies certainly can save time by booking everything all at once. However, if you're someone who is good at haggling and enjoys the details of planning a trip, you might be able to find better deals by reaching out to hotels or other destinations and speaking to someone personally.

Is It Cheaper to Book Online Than With a Travel Agent?

Not always. A travel agent you know and trust should have the experience and connections to find deals that can match or surpass what you'll find online. Additionally, if something goes wrong, travel agents provide you with an actual person you can use as an advocate to correct the problem . But if you don't have access to a good travel agent, online sites still provide plenty of ways to streamline planning and save money .

We considered dozens of online travel agencies and narrowed down the options based on user experience, volume and quality of inventory, unique offerings and specials, and customer reviews. We also assessed travel companies’ environmentally and socially conscious policies.

Catherine Falls Commercial / Getty Images

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Usa - private travel.

The home of the brave is a never-ending river of exploration from coast to coast, a constant and multifaceted melting pot, always on the boil to create, innovate, dazzle and delight. There are thousands of stories to listen to in the United States of America – of people and places, past, and future – and a myriad of ways to revel in them. Through its iconic landmarks, offbeat treasures, vast natural beauty, cultural eminence, and historic notability, the U.S.A. continues to crash through life at top speed. Go along for the ride!

Big sky country takes over with the wide-open roads of Texas, the mesmerizingly beautiful deserts of New Mexico and Arizona, and up into the mountains of Colorado and Utah

Visitors can never get enough of the United States of America and its continuous cascade of adventure: Repeat visits are very much required. As such, Americans themselves are big on seeking out the new and exciting pieces of the vast puzzle they haven’t yet visited. Where haven’t you been? The historic east coast, the birthplace of the nation, brims with significant cultural centers to get to know and love – Boston, New York, Philadelphia, Washington – their historic and traditional traits just as celebrated as their unvarnished and vociferous side. A sweep across the south delivers Florida’s beaches and a cavalcade of amusements, Nashville’s honky-tonks, New Orleans’s Mardi Gras, Dollywood, and Graceland. Moving west, big sky country takes over with the wide-open roads of Texas, the mesmerizingly beautiful deserts of New Mexico and Arizona, and up into the mountains of Colorado and Utah, where outdoor diversion is the main attraction on the rolling hills year-round. California is the country’s most-visited state, home to Hollywood’s lavish luxury, the manicured boulevards of Palm Springs, the uniqueness of San Francisco, and the wine regions north of that. If you have the will, nip over to Las Vegas for a nighttime stroll along its famous Strip.

Top Destinations

Bold architecture, foodie-forward passion, countless cool neighborhoods, and world-class art.... Read more

Larger than life and the absolute embodiment of southern hospitality, Dallas is a city of legends.... Read more

Innovative, art-forward culture, cutting-edge cuisine, pastel-colored Art Deco architecture, and a l... Read more

Is Hollywood beckoning? Or perhaps it’s the wellness-focused LA lifestyle, the cultural diversity ... Read more

Los Angeles

From bright lights to shadowy folklore, a Las Vegas luxury vacation is a 24-hour story waiting to be... Read more

It is quite simply, the Pacific Ocean’s original paradise. Private luxury travel to Hawaii squarel... Read more

New York is the intellectual, aesthetic, and artistic hub of a wheel turning in a million different ... Read more

Florida in its many guises presents an incredibly intriguing, whimsical, even eccentric mix of thing... Read more

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The coveted relationships we have with our Global Travel Partners are second to none and allow us to offer you the extraordinary trips that you desire.

Meet our U.S.A. Travel Designers

What is your approach to planning bespoke luxury travel? Every client is looking for something unique. I like to develop a great relationship with our clients so that I am able to customize a trip to their exact preferences. It’s incredibly rewarding to plan and deliver someone's dream trip.

Colleen Shields

Senior Travel Designer

What is the most memorable vacation you have planned for a client? Private overland journeys along the silk road between China and the Stans. Discovering Scotland and Scottish cuisine by private yacht, fishing eagle, and local chef on board.

Gavin Crawford

Director of Bespoke Experiences

What is your approach to planning bespoke luxury travel? Our role can be so important. Whatever we plan will make for lasting memories and can seal or bond families, love, and friendly relationships. It is primarily about listening and understanding what a client wants; their needs, moods, and family dynamics.

Saloua Rezgui

If you’re considering bespoke private travel to the United States, let our expert Travel Designers make your vacation truly customized from start to finish. Having spent the last three decades traveling and experiencing the best luxury offerings firsthand, Tully Luxury Travel has an exceptional understanding of the U.S. We have the contacts and the relationships in place to ensure your travel needs are met – milestone celebrations, romantic dinners, private tours, dietary requirements, special room-service requests – all the details curated in step with your every wish. In America, our private travel specialists have insider information on how to make your visit memorable. We can tailor-make a trip itinerary that encompasses the regions you’re more interested in, with plans that are both manageable and marvelous. We can book you into the best hotels, find the perfect private tours and get you from A to B on an exclusive private plane. The time to start planning your next vacation is now. Our private luxury travel service also allows us to secure the best amenities and VIP extras at no additional cost. That’s the Tully Difference. Talk with a Travel Designer and start planning your bespoke luxury U.S.A. vacation today.

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Over 35 years’ experience and industry-recognition in curated luxury travel.

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Work with our award-winning Travel Designers who have lived and travelled all over the world.

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Throughout the years, Tully Luxury Travel has been recognized as a top producing agency by virtually every luxury cruise line and hotel property.

More Inspiration

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'They know how to bring your dream vacation to life!!'

I have been working with Tully Luxury Travel for years and love their attention to detail. They seem to know exactly what their client's needs are.

The Good Consolidator.

Over 40 years of serving travel agents and tour operators.

Founded in the USA.

Tickets. Technology. Service.

Picasso Travel is one of the largest airline consolidators in the United States serving both, travel professionals and airlines.

2019 had been our 40th year in business in the USA.

Our expert team is committed to provide efficient and friendly service to all our customers.

For leisure and corporate travel agencies, tour operators, business travel agencies and incentive agencies, we offer seamless service from 6 U.S. offices and a 24/7 customer support center.

Picasso Travel offers  the best B2B solutions, allowing easy comparison of discounted airfares on most airlines operating worldwide. Special offers and discounts on net and published airfares are always available.

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ASTA's specialized courses range from legal issues and marketing to artificial intelligence. There’s also a wide array of travel advisor fam trips, training and certifications with significant ASTA member discounts on all programs.   

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The American Society of Travel Advisors is Disappointed by DOT’s Lack of Understanding of Travel Agencies and the Role They Play in Selling Airline Tickets

American Airlines Postpones NDC & AAdvantage Changes

Global Travel Advisor Groups Raise Concerns around American Airlines’ Anti-Competitive Actions

American Society of Travel Advisors Takes Aim at American Airlines, Launches Save My Miles Campaign.

Accepting Nominations for "Travel Advisor of the year"

The American Society of Travel Advisors Expands Travel Advisor Mentorship Opportunities

ASTA Applauds Congressional Funding of Travel and Tourism Office

Five Things for Travel Advisors to Love About Puerto Rico

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Category: Travel

Date: January 29, 2024

Best USA Tour Operators & Travel Agencies

In today’s digital spectrum, owning a travel website for an agency becomes inevitable. If you are operating a travel agency in the United States and lack a web presence, then it’s the need of the hour to take the plunge into web development.

With a sleek, intuitive, and fully functional travel website, you can showcase your offerings to travel aspirants, for example, booking options, rooms availability, travel itineraries, and whatnot. Before embarking on the travel website development journey, it would be wise if you look for inspiration from the websites of successful tour operators in the United States.

Without further ado, let’s discover a few impressive websites of travel agencies in the United States.

1. GAdventures Travel Agency – Since 1990

Achievements in Adventures

GAdventures, one of the best-serviced travel companies that have taken its travelers on more than 700 adventures. It has 28 offices with 2,200 travel agents worldwide. Every year, around 200,000 travelers are experiencing the real world through the trips offered by this agency. For the quality of business achievements and adventure tours, the company has been awarded consistently!

Website Features We Like in This Travel Agency Website

• Travelers can easily book their trips using the ‘book now’ option available on the website
• Necessary details about accommodation, food, transport, and itineraries are displayed on the site for visitors’ kind notification
• Visa documentation for travelers is processed within the website instead of making travelers wait in long queues for visa confirmations
• The company segregated the trips into different types and styles such as classic tours, active tours, and much more. We have included the screenshot of these styles below
• Deals and offers regarding the different travel styles are wonderfully arranged on the website for travelers to pay for the best deal!
• Instant replies can be received for the queries posted on the chatbots

Places They Have Explored

• Asia, Africa, Europe, South America, Central America, Caribbean, MiddleEast, North Africa, Australia, New Zealand, and North America

Ratings & Reviews

• The company has a rating of 4.6 out of 5 over 5,940 reviews according to Google search

2. Intrepid Travel Agency – Since 1989

The company has taken its travelers to 1000 different trips across every continent. It actually has 2,100 local staff around the world. Also, keeping the safety of its travelers in mind, the company is partnered with Allianz Global Assistance, to provide insurance during travel and trips.

• Offline chat facilities that are available on websites for 24/7, where travelers can get instant replies for all their queries
• Vacation spots that travelers wanted to explore in the future can be moved to the ‘wish list’ section
• Food menu, transport, accommodation, itinerary, and anything and everything related to travel are included on the website
• Also, travelers can make the best use of travel deals and offers before booking the trip. There are many different trip styles, click here to know more about the different trip styles
• Asia, Europe, Africa, North America, South America, Central America, Middle East, Antarctica, Artic, Australia and Oceniao
• According to Google search, the company has got a rating of 4.6 out of 5 based on 7,556 reviews

3. Extranomical Travel Agency – Since 2002

Extranomical tours actually appoint tourist guides & drivers only after proper training and verification. So, travelers can feel safe and secure. Also, the company is exclusively famous for arranging domestic trips to its travelers. Moreover, Extanomical has been awarded the certificate of excellence in 2019 from TripAdvisor.

• Using ‘book a private tour’ & ‘book now’ options on the website, travelers can book a trip that requires details that include name, email, phone number, and other basic details
• Details about cancellation fees, travel timings, and much more helpful information are listed on the website
• FAQ section on the website includes frequently asked questions by the travelers to make other website visitors get knowledge about the travel-related information
• Travelers are eligible for a 20% discount on making the use of online booking services. Also, websites update many more promotions codes and deals on a regular basis
• Chatbot facilities help travelers for asking quick questions and easily get connected with the travel team
• National park Yosemite, wine country, lake Tahoe, Alcatraz, San Francisco, Silicon Valley and more
• According to Google search, the company has got a rating of 4.5 out of 5 based on 2,764 reviews

4. Butterfield & Robinson Travel Agency – Since 1966

Butterfield & Robinson is an adventurous travel company that offers more than 100 refreshingly thrilling trips all over the world. They are particularly noticed for their innovative travel ideas. Additionally, they have partnered with companies such as cavalry travel insurance, CIBT visa & passport services, and others to provide excellent amenities to their travelers.

• ‘TripFinder’ section on the website supports travelers to view a list of attractive travel destinations
• ‘Book now’ option makes the booking experience simple. It asks for details of the travelers’ name, email-id, and other simple details to register the trip during preferred dates
• FAQ section can be helpful for travelers to read and get more ideas about the agency
• Individual travel plans can be shared with the company for arranging trips on those particular dates
• North America, Latin America, France, Asia-Pacific, Africa, Middle East, Europe, Italy, and Spain
• According to Google search, the company has got a rating of 4.9 out of 5 based on 117 reviews

5. Worldexpeditions – Since 1975

Worldexpeditions offer a variety of authentic adventures from multi-day treks and cultural journeys to cycle journeys and mountaineering expeditions. It holds an outstanding brand name for providing awesome services for cultural trips.

• ‘Book now’ facility on the website can be made the best use for booking trips. The website answers all the questions that travelers have regarding the company’s travel booking services
• Details about accommodation, food, activities, and duration are listed separately on the site
• Chatbot services help travelers to ask any queries to the travel team regarding travel and trips
• Asia, Antarctica, Northern, Southern & Central America, Central Asia, Himalaya, Europe, Africa, Australasia, Middle East, and Indian SubContinent
• According to Google search, the company has got a rating of 4.9 out of 5 based on 999 reviews

How ColorWhistle Can Help You Grow?

• Do you wish to build a travel website that inspires your visitors to tours?
• Have you planned to implement smart digital marketing strategies?
• Are you not able to reach more groups of travel aspirants?

If you have these types of questions are loaded on your mind and you are looking for skilful service providers for web design , development, digital marketing , SEO and more from a website developer company , ColorWhistle is the perfect service platform. We intend to understand your business requirements and provide services accordingly.

We love the travel and tourism industry, it is one of our favorites. That is why our expert team creates best travel websites. We come up with smart online travel marketing techniques to support our clients that they may acquire higher visibility in the online business world.

Drive Conversions and Boost your Business with Expert Travel Website Development.

Of course, it is an accepted truth that each traveler has unique requirements and expectations while planning for trips. A travel agency receives the appreciations and standards in the market only when it meets the traveler’s requirements and choices.

We hope that our blog has given you some ideas on how to fulfill the expectations of your travelers to the fullest. If you like to discuss how to promote your travel agency more effectively, contact us anytime. Our team is always ready to support you.

Which travel agency did you like on our list? Do share your thoughts in the comments section below.

Our Useful Travel Industry Resources

• Travel Tech Partnership with Digital Agency – Pros and Cons
• How OTAs Can Manage Travel & Tourism Industry Slow Down Times?
• Why Should you Create a Website for your Domestic Travel Agency?
• Domestic Travel Agency Digital Marketing
• HubSpot for Travel Sales & Marketing Automation
• Local SEO Setup and Maintenance for an Online Travel Agent (OTA)
• 6 Successful Online Marketing Techniques for Travel Industry
• How Online Technology has Transformed Travel Insurance Companies and Agents
• Travel & Tourism Industry Trends for 2024
• Innovative Travel Marketing Campaigns From Around The World
• 11 Must Have Mobile App Features for Travel and Tourism Industry
• Evolution of Travel and Tourism Industry
• What Is a Computer Reservation System?
• Online Travel Agencies – A Brief Introduction
• GDS, CRS, OTA, Travel Metasearch Engines – What’s the Difference?
• How to Build a Travel Aggregator Website?
• Top-Flight Search Aggregators and APIs for Travel Portals – Reviews, Features, and Cost
• Top Travel Web Apps
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About the Author - Pavithra Samuel

I'm a word-aholic copywriter who always loves to share a close bond with digital marketing. Google, being my father of research, accompanies me shoulder-to-shoulder in every step of writing. I always look up to copywriters who generate educative, persuasive content impeccably seasoned with creativity & innovation. I can deliver content for web service pages, blogs, social media, emails, and so on. I can engage myself in content-related works for B2B, B2C, SMEs, niche-specific businesses. Other than reading & writing, my other two escapes are sweets & songs. My dream desk would be more of creative writing projects, desserts, music, & minions.

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How Much Does Travel Insurance Cost?

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• The average travel insurance premium this week is $284.68, about the same compared to last week.
• For travel in the United States, the average premium is $92 to $400.
• Travel insurance protects against delayed baggage, trip cancellation, and more.

The average cost of travel insurance fluctuates throughout the year, based on demand and whether or not school's in session. Also keep in mind that where you're traveling and how many people are taking the trip will affect your exact premium.

The average travel insurance premium this week is about the same compared to last week.

Travel insurance rates this week:

• Average premium: $284.68
• Average trip cost: $6,819.26
• Average trip length: 16 Days

Understanding Travel Insurance

Travel insurance plans can cover both domestic and international travel. It could protect against something as familiar as delayed baggage (experts estimate 85% of lost luggage is returned to its owner within 48 hours) or as complicated as trip cancellation.

The benefits and limitations of travel insurance vary based on the company and plan. Above all else, this insurance coverage offers peace of mind.

Some credit cards offer a limited amount of travel insurance annually. If you need clarification on what your credit card offers, contact your provider to verify. These plans are great for cancellations and interruptions but may not cover more costly losses associated with unexpected medical expenses or emergency evacuations.

Individual travel insurance plans include this and much more. Travel insurance protects travelers from the unexpected when away from home.

Average Cost of Travel Insurance by Destination

Some countries are naturally more expensive travel destinations due to higher flight and lodging costs, which could increase travel insurance costs. Travel insurance will generally cost 5% to 10% of your total trip price, according to SquareMouth.

Here's how the prices stack up:

Source: SquareMouth

How Far in Advance to Purchase Travel Insurance

According to an AAA travel survey , 88% of travelers say that reimbursement after a trip cancellation is the most valuable benefit of trip insurance.

According to data gathered by SquareMouth in the last six months, travelers tend to purchase trip cancellation travel insurance 53 days before their trip. Meanwhile, travelers without trip cancellation insurance will buy a policy approximately 16 days before their trip. Regardless of when you buy, cancellation protection can kick in to protect you against the unexpected.

Average Cost of Travel Insurance by Age

A traveler's age is a significant factor in determining the cost of travel insurance. The older a traveler is, the higher travel insurance premiums are. For instance, a senior traveler may need more insurance for health-related emergencies than a millennial.

When calculating your travel insurance premium, travel insurance providers consider the likelihood of a medical emergency.

Get your free travel insurance quote with SquareMouth »

Travel Insurance Rate Tips

How much does travel insurance typically cost.

Travel insurance rates through most providers fall between 4% and 8% of the total trip cost. Like the cost of flights, cruises, etc., rates may vary substantially based on the season, your original location, your destination, and other factors. This week, the average cost of a policy was close to $300.

How can I save money on travel insurance?

To save money on travel insurance, tailor your policy to your specific needs and avoid unnecessary extras. You should also shop around to compare quotes from multiple insurers. Opting for an annual plan if you're a frequent traveler, checking existing coverages from other insurance policies or credit card benefits, and choosing a policy with a higher deductible can significantly lower your premiums. Always read the fine print to understand your coverage fully, ensuring you don't pay for redundant or irrelevant features.

Where are the cheapest places to buy travel insurance?

To find affordable travel insurance, consider using online comparison websites like SquareMouth or InsureMyTrip to see rates from various providers. Other ways to save include purchasing directly from insurance companies, exploring package deals from travel agencies or airlines, utilizing included coverage from credit card benefits, and checking for discounts through membership organizations such as AAA or AARP.

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U.S. Border Patrol Agents and Jefferson County Sheriff’s Deputies Seized More Than $300,000 in Smuggled Tobacco Products

THERESA, N.Y.  – U.S. Border Patrol agents assigned to the Wellesley Island Station Anti-Smuggling Unit assisted the Jefferson County Sheriff’s Office on a traffic stop that resulted in the seizure of more than one million smuggled cigarettes .

On April 14, Border Patrol agents responded to a traffic stop initiated by sheriff’s deputies on State Route 411. Through investigative steps, Border Patrol agents and sheriff’s deputies discovered more than fifty cardboard boxes that contained 1,025,000 non-compliant-loose cigarettes. Further investigation by U.S. Customs and Border Protection, Office of Field Operations, revealed that the loose cigarettes were not manufactured in the United States and were determined to have a MSRP of more than $336,000.

“Discovering and removing illicit and unregulated tobacco products is one of the many enforcement actions we take to safeguard our nation and the community,” said Patrol Agent in Charge Andrew Regan. “The partnership the Border Patrol has with the Jefferson County Sheriff’s Office is crucial in the prevention of criminal organizations from profiting and exploiting the trafficking of potentially hazardous tobacco products.”                                                                                   

The cigarettes and vehicle were seized for destruction/forfeiture by the U. S. Border Patrol. The trafficking of smuggled tobacco products in New York state remains illegal under state and federal law.

Buffalo Sector is responsible for securing the border between ports of entry in New York and Pennsylvania encompassing 341 linear maritime border miles. The assistance of citizens is invaluable to their border security mission, and they welcome community members to help them keep our nation’s borders safe and report suspicious activity at 1-800-331-0353. 

For more on Customs and Border Protection’s mission at our nation’s ports of entry with CBP officers and along U.S. borders with Border Patrol agents, please visit the Border Security section of the CBP website. 

Follow us on X (formerly Twitter) @CBPBuffalo and @USBPChiefBUN

U.S. Customs and Border Protection is the unified border agency within the Department of Homeland Security charged with the comprehensive management, control, and protection of our nation’s borders, combining customs, immigration, border security, and agricultural protection at and between official ports of entry.

These Caribbean Islands Are Hot Right Now, According to Travel Agents

The biggest booking surprise for Caribbean travel specialists has nothing to do with where their clients were going in 2024, but more to do with where they weren’t.

In an unofficial pool with a network of more than 100 Caribbean specialists, many advisors said the smaller, uncommon Caribbean islands are where their clients are swarming to lately.

To access this content, subscribe now. Choose from two tailored subscription options: Caribbean Journal Invest for comprehensive investment news or Caribbean Journal Travel Advisor for targeted content for travel agents and advisors. Subscribe today to unlock this article and receive our biweekly newsletter. Categories: Caribbean Travel Advisor , News Recent Articles

This British Virgin Islands Beach Resort Is on the Market 

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This BVI Resort Just Began Its Reopening 

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Mexico’s New Ultra-Luxe Wellness Retreat Is Offering Agents 10 Percent Commissions 

The eight-bedroom ZihFit, a wellness-focused luxury resort in Mexico, has launched a new program for travel advisors.  To access this content, subscribe now. Choose from two tailored subscription options: Caribbean Journal Invest for comprehensive investment news or Caribbean Journal Travel […]

Airlines required to refund passengers for canceled, delayed flights

Transportation Secretary Pete Buttigieg announced the new rules Wednesday.

Good news for airline travelers: the Department of Transportation on Wednesday announced it is rolling out new rules that will require airlines to automatically give cash refunds to passengers for canceled and significantly delayed flights.

"This is a big day for America's flying public," said Transportation Secretary Pete Buttigieg at a Wednesday morning news conference. Buttigieg said the new rules -- which require prompt refunds -- are the biggest expansion of passenger rights in the department's history.

Airlines can no longer decide how long a delay must be before a refund is issued. Under the new DOT rules, the delays covered would be more than three hours for domestic flights and more than six hours for international flights, the agency said.

MORE: Amid Boeing safety probe, clock ticks on effort to disclose details of 2021 DOJ deal over 737 Max crashes

This includes tickets purchased directly from airlines, travel agents and third-party sites such as Expedia and Travelocity.

The DOT rules lay out that passengers will be "entitled to a refund if their flight is canceled or significantly changed, and they do not accept alternative transportation or travel credits offered."

DOT will also require airlines to give cash refunds if your bags are lost and not delivered within 12 hours.

The refunds must be issued within seven days, according to the new DOT rules, and must be in cash unless the passenger chooses another form of compensation. Airlines can no longer issue refunds in forms of vouchers or credits when consumers are entitled to receive cash.

Airlines will have six months to comply with the new rules.

"Passengers deserve to get their money back when an airline owes them -- without headaches or haggling," Buttigieg said in a statement.

The DOT said it is also working on rules related to family seating fees, enhancing rights for wheelchair-traveling passengers for safe and dignified travel and mandating compensation and amenities if flights are delayed or canceled by airlines.

Buttigieg said the DOT is also protecting airline passengers from being surprised by hidden fees -- a move he estimates will have Americans billions of dollars every year.

The DOT rules include that passengers will receive refunds for extra services paid for and not provided, such as Wi-Fi, seat selection or inflight entertainment.

The rules come after the agency handed Southwest Airlines a record $140 million fine for its operational meltdown during the 2022 holiday travel season.

MORE: New whistleblower claims put Boeing's quality control under more scrutiny

Buttigieg said Southwest's fine sets a "new standard" for airlines and passenger rights.

"To be clear, we want the airline sector to thrive. It is why we put so much into helping them survive the pandemic and honestly it's why we're being so rigorous on passenger protection," he said.

Buttigieg reiterated that refund requirements are already the standard for airlines, but the new DOT rules hold the airlines to account and makes sure passengers get the "refunds that are owed to them."

"Airlines are not enthusiastic about us holding them to a higher standard," Buttigieg said, adding that he "knows they will be able to adapt to this."

Airlines for America, the trade association for the country's leading passenger and cargo airlines, told ABC News in a statement that its members "offer a range of options -- including fully refundable fares." Is said consumers are "given the choice of refundable ticket options with terms and conditions that best fit their needs at first search results."

The group said the 11 largest U.S. airlines issued $43 billion in customer refunds from 2020 through 2023 nearly $11 billion in refunds just last year.

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French Air Controller Strike

Affected Airports - City , State Association:

• Paris  Charles De Gaulle, France  (CDG)

For complete details View

American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers due to French Air Controller Strike Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:

Inventory Requirements

Lowest Inventory, Same Cabin

If original inventory is not available rebook lowest inventory available in the same ticketed cabin. As a reminder, customers that do not hold a Basic Economy fare should never be booked into B inventory.

Basic Economy -

• Must be booked in B inventory only. If B inventory is not available, then an alternate flight must be selected. Advance Purchase and Ticket Change restrictions are waived.

Instant Upsell -

Refer to Travel Notice Policy - Travel Agency Guidelines for rebooking guidelines and Endorsement Box requirement when the customer purchased Instant Upsell (IU) directly with American on aa.com . IU PNRs contain the following SSRs:

• OTHS AGENCY RETAINS CONTROL OF TKT FOR REISSUES
• OTHS INSTANT UPSELL ANCILLARY EMD ISSUED 001xxxxxxxxxx

Refer to Exceptions to Fare Rules .

Note: If customers are unable to rebook or reissue their ticket within the given timeline, they can cancel their reservation and use the value of the ticket toward the purchase of a new ticket; all rules and restrictions apply. Travel must commence no later than one year from the date of original issuance.

Endorsement Box Requirements

• Refer to individual Travel Notice for Event Name
• Ticket Reissue required. This is the only required verbiage and supersedes all other information.

Instant Upsell (IU) tickets must use waiver code: TNADV/IU when rebooking in the Instant Upsell Inventory IU PNRs contain the following SSRs:

Refer to Travel Notice Policy - Travel Agency Guidelines for Endorsement Box requirement when the customer purchased Instant Upsell (IU) directly with American on aa.com .

Changes to Origin/Destination - Not Allowed

• Waive Change Fee
• Ticket reissue for original ticketed fare
• 300 Mile Radius is always allowed, unless otherwise stated in the notice
• Changes to origin/destination are not permitted for the travel notice
• Any changes made to origin/destination all fare rules apply

300-Mile Radius Only - Allowed

• Within same country
• For booking inventory, view Inventory Requirements

Basic Economy Short-haul fares

book in B inventory only.If B inventory is not available, then an alternate flight must be selected.

Changes to Connection City

Changes to Co-Terminal

Changes to Co-terminal and MAC airports on AA Prime and AA*/Codeshare flights are allowed

• Co-terminal & MAC Airports are considered the same routing.  

Reissue Policy Information

American Airlines will waive change fees and travel agents may rebook and reissue tickets provided the below guidelines are met and applied:

• Ticket issued on the following ticket stock: AA 001, AY 105, BA 125, El053, IB 075, JL 131, QF 081
• Applies to AA*/ one world flights
• Travel has not commenced on the affected flight segment and the ticket has not been reissued by American Airlines
• The first departure flight is more than 2 hours away
• Affected coupons are in OK status
• Travel reissuance only in accordance to dates identified in the applicable Travel Notice Exception Advisory
• More than one change allowed without an additional collection, including penalty or change fee within the Travel Notice dates
• Original issuing agency responsible for ticket reissue
• Ticket Revalidation not permitted
• The return travel must be booked in the original class of service (inventory)
• Refer to Extend Travel Rebooking after the Travel Event
• Basic Economy must be rebooked in the appropriate Basic Economy inventory
• Please ensure the above procedures are accurately followed to prevent debit memo issuance

Rebooking - Exception to Fare Rules

Exception to Fare Rules: All fare rules apply with the exception of the following:

• Advance Purchase requirement waived
• Minimum/Maximum Stay requirement waived
• Change Fee waived
• When changes to the outbound travel occur, the unaffected return date may be changed to protect the original length of the trip. The return travel must be booked in the original class of service (inventory).

SalesLink Request

• Rebook flights in compliance with Travel Notice Exception Policy
• Log-in to SalesLink at www.saleslink.aa.com
• Request Type: select 'Service'
• Input AA PNR
• Waiver Type: select 'Travel Notice'
• Travel Notice: select applicable Travel Notice event name
• Select 'Next' - and complete request
• Verify: SalesLink approval remarks in PNR
• New Ticket Endorsement Box: Enter event name only
• Ticket Reissue required

Endorsement Box requirement: 23APR24A or the exchange will be subject to a debit memo

Extend Travel Rebooking Guidelines

If customers are unable to rebook within the New Travel Dates, may reschedule their reservation to/from the same city or alternate cities and reissue their ticket with the below guidelines:

• Cancel their itinerary and apply the value of the original ticket towards the purchase of a new ticket for travel commencing within 1 year from the date of original issuance
• Change fee only is waived as long as the original ticket is reissued within ticket validity and the impact dates are in accordance with those identified in the Travel Notice
• Basic Economy fares may only be used towards the purchase of other Basic Economy fares.
• Residual MCO's are not allowed when using the TNADVE waiver code for reissue.
• Extend Travel Rebooking does not apply to tickets in conjunction with Instant Upsell (IU)

Refund Policy Information

When the flight is cancelled or the length of delay is 91+ minutes , travel agents may refund ticket(s) through normal GDS/ARC/BSP processing. Refer to our Schedule Irregularity policy for delays 90 minutes or less.

• Refund To Original Form Of Payment - All penalties/fees waived
• Non-Refundable Fare
• Refundable Fare with cancellation Fee
• Basic Economy Fare
• Bulk/Opaque Fare

Note: If the ticket has been exchanged by American as an INVOL submit the refund request directly with American. Refer to American Airlines Refunds .

When the flight is not cancelled or the length of delay is 90 minutes or less , a refund does not apply:

• If customer elects to cancel their reservation and use the value of the ticket toward the purchase of a new ticket outside the Travel Notice dates; may use Extend Travel Rebooking or may hold ticket for future travel; all rules and restrictions apply.
• Travel must commence no later than one year from the date of original issuance.

En route/Diversion

• Connecting customers' en route to one of the above-listed destinations or whose flights are diverted will have the option to return to their original departure city and rebook travel to alternate future dates.
• Customers should work directly with the airport to obtain a boarding pass for return travel to their original departure city. If the customer wishes to rebook travel to alternate future dates, please contact American Airlines Reservations for assistance. Alternatively, they may receive a refund if re-accommodation options are unacceptable.
• If a ticket has already been reissued by American Airlines or the ticket is partially used, travel agents must submit the refund request online at https://prefunds.aa.com/refunds/

American Airlines will continue to monitor this Travel Notice Exception Advisory and adjust this policy if needed. Changes will be posted on AA.com and www.saleslink.aa.com reference. Please check these sources frequently for the most up to date information.

• www.saleslink.aa.com Reference: Select Travel Notice Policy - Travel Agency Guidelines
• Visit www.saleslink.aa.com and navigate to AA News and Offers to view current travel notices.
• Contact your Sales Support Center 800-621-8489 or American Airlines Reservations 800-433-7300 (U.S. and Canada) or for Reservations outside the U.S. and Canada, please see our Worldwide Reservations Numbers American Airlines encourages all customers to check flight and gate status prior to leaving for the airport. For complete travel information, visit AA.com .
• Group reservations must be changed by AA Group & Meeting Travel
• Information contained on this web site is subject to change at any time without notice. American Airlines shall not be liable for any consequences resulting from your reliance on the information.

New Airline Rules Promise Fast Refunds and Clear Fees. But Travel Agents Say They Need the Data.

Justin Dawes , Skift

April 26th, 2024 at 1:33 PM EDT

The organization representing Amadeus and Booking.com says the new rules, as written, could leading to costlier operations for their members and travelers.

Justin Dawes

New federal rules around airline junk fees and refunds are meant to protect consumers but they overlook the logistics of making it happen, according to Laura Chadwick, president and CEO of the Travel Technology Association.

Among the association’s members are the three major global distribution systems: Amadeus, Sabre, and Travelport; consumer online travel companies Booking Holdings, Expedia Group, and Skyscanner; and corporate travel agencies Amex GBT and BCD Travel.

“What has happened here is that the Department [of Transportation] — in their efforts to get transparency to consumers — have placed a liability on our member companies and all ticket agents of all sizes, but have not provided us the tools to comply,” Chadwick said. 

Airlines share information about schedules and fares with global distribution systems, and then travel sellers — like Booking.com — can share it with consumers trying to book flights. 

But the airlines aren’t required to share information about fees – say, for luggage or changing tickets – to those global distribution systems.

“The consumer-facing ticket agents rely on those intermediaries to get the information,” Chadwick said. “That is a fundamental characteristic of the travel distribution industry and one that we feel that the department failed to heed in the issuance of this final rule.” 

Chadwick fears the lack of data could lead to inaccuracies and cause confusion when purchasing tickets on third-party sites. 

The Department of Transportation said in the rule that it did not want to interfere with business relationships between airlines and GDSs — and airline representatives agreed. 

“But that ignores the fact that global distribution systems do negotiate with airlines and have been trying over the last 10 years to secure ancillary fee data,” Chadwick said. “And some airlines refuse to give it over.”

Airlines have six months to start sharing data. Agencies have up to two years, depending on their size, to set up systems for displaying that data.

“Had the department given us the tools to comply, this could have happened within months, but they are setting a two-year timetable for this to happen,” she said. “Consumers deserve transparency right now.”

The new rule also says airlines need to provide refunds automatically within seven days in instances where flights are significantly delayed or canceled, checked baggage is delayed, and when purchased ancillary services are not provided. 

The rule is the same for travel agents when they are considered the merchant of record, though this typically only applies when an agent is selling a vacation package, she said, not usually for a sale of a single flight. 

The problem, Chadwick said: Though the airline is required to inform the agent that a traveler is eligible for the refund, it does not specify when the airline needs to reimburse the agent. 

That means the agent may have to front the cost as they wait for reimbursement from airlines, and that could be especially harmful to small travel agencies. 

“In a massive refund situation, that would leave us having to lay out the refunds for consumers with a hope and a prayer that airlines will make us whole in the end,” Chadwick said.

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Tags: global distribution systems , joe biden , junk fees , travel technology

Photo credit: The Travel Technology Association wants changes to the new airline rules about junk fees and refunds. Pixabay

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Could Trump Go to Prison? If He Does, the Secret Service Goes, Too

Officials have had preliminary discussions about how to protect the former president in the unlikely event that he is jailed for contempt during the trial.

• Share full article

By William K. Rashbaum

The U.S. Secret Service is in the business of protecting the president, whether he’s inside the Oval Office or visiting a foreign war zone.

But protecting a former president in prison? The prospect is unprecedented. That would be the challenge if Donald J. Trump — whom the agency is required by law to protect around the clock — is convicted at his criminal trial in Manhattan and sentenced to serve time.

Even before the trial’s opening statements, the Secret Service was in some measure planning for the extraordinary possibility of a former president behind bars. Prosecutors had asked the judge in the case to remind Mr. Trump that attacks on witnesses and jurors could land him in jail even before a verdict is rendered.

(The judge, who held a hearing Tuesday morning to determine whether Mr. Trump should be held in contempt for violating a gag order, is far more likely to issue a warning or impose a fine before taking the extreme step of jailing the 77-year-old former president. It was not immediately clear when he would issue his ruling.)

Last week, as a result of the prosecution’s request, officials with federal, state and city agencies had an impromptu meeting about how to handle the situation, according to two people with knowledge of the matter.

That behind-the-scenes conversation — involving officials from the Secret Service and other relevant law enforcement agencies — focused only on how to move and protect Mr. Trump if the judge were to order him briefly jailed for contempt in a courthouse holding cell, the people said.

The far more substantial challenge — how to safely incarcerate a former president if the jury convicts him and the judge sentences him to prison rather than home confinement or probation — has yet to be addressed directly, according to some of a dozen current and former city, state and federal officials interviewed for this article.

That’s at least in part because if Mr. Trump is ultimately convicted, a drawn-out and hard-fought series of appeals, possibly all the way up to the U.S. Supreme Court, is almost a certainty. That would most likely delay any sentence for months if not longer, said several of the people, who noted that a prison sentence was unlikely.

But the daunting challenge remains. And not just for Secret Service and prison officials, who would face the logistical nightmare of safely incarcerating Mr. Trump, who is also the presumptive Republican nominee for President.

“Obviously, it’s uncharted territory,” said Martin F. Horn, who has worked at the highest levels of New York’s and Pennsylvania’s state prison agencies and served as commissioner of New York City’s correction and probation departments. “Certainly no state prison system has had to deal with this before, and no federal prison has had to either.”

Steven Cheung, the communications director for Mr. Trump’s campaign, said the case against the former president was “so spurious and so weak” that other prosecutors had refused to bring it, and called it “an unprecedented partisan witch hunt.”

“That the Democrat fever dream of incarcerating the nominee of the Republican Party has reached this level exposes their Stalinist roots and displays their utter contempt for American democracy,” he said.

Protecting Mr. Trump in a prison environment would involve keeping him separate from other inmates, as well as screening his food and other personal items, officials said. If he were to be imprisoned, a detail of agents would work 24 hours a day, seven days a week, rotating in and out of the facility, several officials said. While firearms are obviously strictly prohibited in prisons, the agents would nonetheless be armed.

Former corrections officials said there were several New York state prisons and city jails that have been closed or partly closed, leaving wings or large sections of their facilities empty and available. One of those buildings could serve to incarcerate the former president and accommodate his Secret Service protective detail

Anthony Guglielmi, the spokesman for the Secret Service in Washington, declined in a statement to discuss specific “protective operations.” But he said that federal law requires Secret Service agents to protect former presidents, adding that they use state-of-the-art technology, intelligence and tactics to do so.

Thomas J. Mailey, a spokesman for New York State’s prison agency, said his department couldn’t speculate about how it would treat someone who has not yet been sentenced, but that it has a system “to assess and provide for individuals’ medical, mental health and security needs.” Frank Dwyer, a spokesman for the New York City jails agency, said only that “the department would find appropriate housing” for the former president.

The trial in Manhattan, one of four criminal cases pending against Mr. Trump and possibly the only one that will go to a jury before the election, centers on accusations he falsified records to cover up a sex scandal involving a porn star. The former president is charged with 34 counts of felony falsifying business records. If convicted, the judge in the case, Juan M. Merchan, could sentence him to punishments ranging from probation to four years in state prison, though for a first-time offender of Mr. Trump’s age, such a term would be extreme.

If Mr. Trump is convicted, but elected president again, he could not pardon himself because the prosecution was brought by New York State.

Under normal circumstances, any sentence of one year or less, colloquially known as “city time,” would generally be served on New York City’s notorious Rikers Island, home to the Department of Correction’s seven jails. (That’s where Mr. Trump’s former chief financial officer, Allen H. Weisselberg, 76, is currently serving his second five-month sentence for crimes related to his work for his former boss.)

Any sentence of more than a year, known as state time, would generally be served in one of the 44 prisons run by New York State’s Department of Corrections and Community Supervision.

The former president could also be sentenced to a term of probation, raising the bizarre possibility of the former commander in chief reporting regularly to a civil servant at the city’s Probation Department.

He would have to follow the probation officer’s instructions and answer questions about his work and personal life until the term of probation ended. He would also be barred from associating with disreputable people, and if he committed any additional crimes, he could be jailed immediately.

Maggie Haberman contributed reporting.

William K. Rashbaum is a Times reporter covering municipal and political corruption, the courts and broader law enforcement topics in New York. More about William K. Rashbaum

Our Coverage of the Trump Hush-Money Trial

News and Analysis

The criminal trial of Trump featured vivid testimony about a plot to protect his first presidential campaign  and the beginnings  of a tough cross-examination  of the prosecution’s initial witness, David Pecker , former publisher of The National Enquirer. Here are the takeaways .

Dozens of protesters calling for the justice system to punish Trump  briefly blocked traffic on several streets near the Lower Manhattan courthouse where he is facing his first criminal trial.

Prosecutors accused Trump of violating a gag order four additional times , saying that he continues to defy the judge’s directions  not to attack witnesses , prosecutors and jurors in his hush-money trial.

More on Trump’s Legal Troubles

Key Inquiries: Trump faces several investigations  at both the state and the federal levels, into matters related to his business and political careers.

Case Tracker:  Keep track of the developments in the criminal cases  involving the former president.

What if Trump Is Convicted?: Could he go to prison ? And will any of the proceedings hinder Trump’s presidential campaign? Here is what we know , and what we don’t know .

Trump on Trial Newsletter: Sign up here  to get the latest news and analysis  on the cases in New York, Florida, Georgia and Washington, D.C.