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Shore Excursions Group

4,500 Excursions in Over 300 Ports Worldwide

Enjoy hand-picked tours and activities in popular destinations from Shore Excursions Group. Choose your excursion size, browse special deals, and explore multi-port packages. Shore Excursions Group leverages its expertise to offer you high-quality, worldwide cruise excursions and a best-price guarantee. Excursions are hosted by local experts for a more personalized experience.

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Home » Is Shore Excursions Group Legit?

Is Shore Excursions Group Legit?

Last updated on September 17th, 2023 at 09:33 pm

When planning a cruise vacation, one of the key aspects to consider is how to make the most of your time at each port of call . Shore excursions provide an opportunity to explore the local culture, visit iconic landmarks, and create unforgettable memories.

However, choosing the right excursion provider is crucial to ensure a seamless experience. In this article, we delve into Shore Excursions Group (SEG), examining their legitimacy, their guarantee to get people back to the ship on time , and the potential savings that can be enjoyed by booking with them.

Table of Contents

  Is Shore Excursions Group Legit?

Without a doubt, Shore Excursions Group is a well-established and reputable company offering a wide range of shore excursions to cruise passengers. With years of experience in the industry, they have built a strong reputation for delivering high-quality tours and exceptional customer service.

Their commitment to customer satisfaction is evident in the positive reviews and testimonials from thousands of satisfied travelers who have chosen their services. They offer 24/7 support for travelers from any place in the world as part of their commitment to excellent service.

SEG offers a range of experiences for travelers, such as cultural, scenic, culinary, water/beach, and active shore excursions. SEG is the largest excursion company in the world, offering more than 3,000 excursions in over 300 ports worldwide.

Check our their FAQ page for more helpful info.

Check out Shore Excursions Group Reviews on Trust Pilot if you’re skeptical. 

Shore Excursion Group Uses Local Experts

Shore Excursions Group works in collaboration with local tour operators at each port of call . They have gotten to know and establish a relationship with the local experts that are on the ground in each of their excursion locations.

This relationship ensures that travelers receive authentic experiences and knowledgeable guides who possess in-depth knowledge of the destination. By partnering with trusted local experts, they offer a variety of carefully curated tours that cater to different interests and preferences.

Shore Excursions Group Offers More Personalized Service

The majority of other companies sell cruises and other forms of travel, so their energies are spread over numerous enterprises. SEG focuses exclusively on shore excursions. They are able to use the expertise they have acquired in this area to offer the highest quality shore excursions delivered by local experts in the most cost-effective way for their customers.

Since they are not a large cruise line that needs to cater to thousands of travelers each day, SEG is able to give you a more personalized experience. And, many of their excursions are not available from cruise lines.

Depending on your preferences, Shore Excursions Group offers tours for large groups of 20 – 50 people, which is similar in size to tours offered by cruise lines. They also offer small group excursions in groups of 2 to 20 people. These excursions offer a more personalized experience.

If you prefer to travel with just your party alone, and to possibly customize your shore tour, there are private tours that SEG can arrange for you too.

You Will Get Back to the Ship on Time, Every Time

One of the major concerns for cruise passengers when booking shore excursions is the fear of missing the ship’s departure. At times, it is the cruise lines themselves that perpetuate this unfounded fear. 

Shore Excursions Group understands the importance of punctuality. It is the backbone on which their business is founded.  SEG has implemented a robust system to ensure passengers return to the ship on time.

Their “On-Time Return Guarantee” also provides peace of mind to travelers. They carefully plan the duration of each tour to allow sufficient time for exploration while considering the ship’s departure schedule.

In the unlikely event that a tour runs late due to unforeseen circumstances, Shore Excursions Group takes full responsibility for arranging and covering the costs of getting passengers back to the ship at the next port of call.

This guarantee reflects their commitment to customer safety and satisfaction. By booking with Shore Excursions Group , travelers can enjoy their excursion worry-free, knowing that their timely return to the ship is a top priority.

To date, Shore Excursions Group has successfully facilitated over 3.8 million excursions worldwide. Specializing exclusively in excursions has enabled SEG to consistently deliver a quality experience to travelers and to keep travelers coming back.

Savings through Shore Excursions Group

In addition to their reliability, Shore Excursions Group offers significant cost savings compared to booking excursions through the cruise line. Cruise lines often charge premium prices for shore excursions, which can strain your budget. Shore Excursions Group, on the other hand, focuses on providing excellent value for money.

By working directly with local tour operators, Shore Excursions Group eliminates unnecessary intermediaries and passes the savings on to the customers. This allows travelers to access high-quality excursions at more affordable prices, without compromising on the experience.

On average, booking with Shore Excursions Group can save travelers up to 40% or more compared to cruise line prices, making it an attractive option for budget-conscious cruisers.

Refund Policy

If you miss a SEG excursion because your ship was late into port, or missed a port of call, you will receive a full refund. If weather or an equipment problem prevents a tour operator from delivering the tour, you will also receive a full refund.

Price Match Guarantee

Moreover, Shore Excursions Group offers a price match guarantee. If a customer finds the same tour offered by another company at a lower price, Shore Excursions Group will match that price and offer an additional discount. This commitment ensures that customers receive the best possible value for their money.

When To Book A Shore Excursion

Some excursions book up well in advance, so it is best to book as far in advance as it is possible. If you decide at a later time, or if you catch a last-minute cruise, three days in advance of your ship’s departure is the latest that you could book an excursion with SEG.. This ensures that SEG has the ability to make all of the necessary arrangements for you in place.

Final Thoughts on Shore Excursions Group

Since 2015, CruisePortAdvisor.com has partnered with Shore Excursions Group to offer shore excursions to our visitors. During that time, we have never had a single complaint about Shore Excursions Group sold through our website. 

Shore Excursions Group has established itself as a legitimate and reliable provider of shore excursions, offering exceptional experiences and outstanding customer service. Their guarantee to get people back to the ship on time reflects their commitment to customer safety and satisfaction.

Moreover, the potential savings of up to 40% or more compared to cruise line prices make Shore Excursions Group an attractive choice for those seeking value for money.

When planning your next cruise vacation, consider Shore Excursions Group as your trusted partner for memorable and affordable shore excursions.

This page contains affiliate links for which we may receive financial compensation when a purchase has been made through one of our affiliate partners.

About Jonathon Hyjek

Jonathon is the tech guy behind CruiseportAdvisor.com. When he's not stuck in front of his computer, Jonathon enjoys travel & cruising (even after being on a cruise ship that caught fire - a story for another day!)

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Shore Excursions Group provides a wide variety of exciting and enriching shore excursions - 4,500 excursions in over 300 ports worldwide.

How does Shore Excursions Group have the best shore excursions? While other companies sell cruises and other forms of travel, Shore Excursions Group focuses exclusively on shore excursions. They utilize this expertise to select the highest-quality shore excursions delivered by local experts, in the most cost-effective manner for customers. Since they are not a large cruise line catering to thousands of customers per day, their cruise excursions packages allow you to travel in much smaller groups, offering a more personalized experience. They offer a large number of unique cruise excursions that cannot be purchased from the cruise line. Browse through the wide variety of excursions or call for personal advice!

Private Private Shore Excursions allow you to travel with your party alone and, in many cases, to fully customize your shore tour. For groups of 4 or more, Shore Excursions Group can usually arrange a private shore excursion for less than the cost of a large cruise line tour.

Small Group Small Group Shore Excursions generally range in size from 2-20 people, providing a more personalized experience than the large excursions offered by the cruise lines.

Standard Standard ShoreExcursions typically range from 20-50 people. These tours are similar in size to those of the cruise lines. While these day excursions are larger in size, Shore Excursions Group maintains an extremely high focus on quality.

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Welcome to the World of River Cruising with Shore Excursions Group

Embark on a journey beyond the banks of typical cruise experiences with Shore Excursions Group. Our blog dives into the unique allure of River Cruising, highlighting its intimate exploration, scenic views, and cultural immersion. Discover the distinct allure of river cruisers for offbeat onshore experiences and how Shore Excursions Group meets this need. Explore our handpicked excursions tailored for the curious traveler seeking authenticity and adventure.

The Charm and Allure of River Cruising

River cruising has been a top travel trend for a few years now, and it’s not surprising when you consider this mode of travel unveils a world of unmatched charm, offering a unique and enchanting way to explore destinations. Unlike typical cruise excursions, river cruising places a spotlight on distinctive onshore experiences, satisfying the need to explore a destination in depth.

These particular cruises open doors to hidden gems and new experiences, allowing travelers to more fully immerse themselves in the culture, history, and local flavors of each port of call. The intimate size of a river cruise boat creates a more personalized and immersive journey, creating memories that transcend the traditional cruise experience. From exploring historic landmarks to indulging in regional cuisines, river cruising promises a one-of-a-kind adventure, inviting passengers to savor the essence of each destination along the way.

The Appeal of River Cruising

Intimate exploration.

When you embark on a river cruise, you are treated to a travel experience of unparalleled intimacy and immersion — as the enchanting allure of the journey lies in the smaller boats that navigate picturesque waterways. They are becoming a very popular touring option, ushering you into the interiors of countries in Europe, South America, and Asia, as well as major cities in the United States.

Unlike their oceanic counterparts, river cruise boats are designed to be more intimate; carrying no more than 200 passengers at a time, these cruises foster a unique sense of community among passengers. Cruising on the river also tends to be more informal, more relaxed, and with more personalized service.

While river cruising used to be the domain of those over 55, today’s cruises are drawing more of the younger crowd looking for a more low-key experience. The addition of more active shore excursions are also a big factor, appealing to younger passengers as well as more active seniors.

Another advantage of river cruising are the smaller ports of call. With fewer ships and fewer passengers, it is easier to embark and disembark your ship, and generally fewer crowds than you experience at a large ocean port. When you visit a river port, you are also going into the heart of the city — less time spent on ground travel means more time to explore your destination. And, when cruising a river, each day brings a new destination… or even two.

One of the best things about river cruising is how it provides a special closeness to destinations, allowing travelers to witness the heart of cities and landscapes up close and at a leisurely pace. Passengers forge deeper connections with the culture, history, and local life, creating memories that resonate long after the voyage concludes. Simply put, you get to experience another “side” of a destination when you visit it from the water.

Scenic Routes & Hidden Gems

The beauty of cruising along rivers lies not only in the serene waters but also in the ever-changing panoramas that unfold with each passing bend. As the vessel gracefully navigates the meandering currents, passengers are treated to an intimate encounter with nature’s masterpieces — lush greenery, quaint villages, and rolling hills that seem to come alive with every sunrise and sunset.

What sets river cruising apart is the opportunity to explore lesser-known ports, charming towns, and cultural treasures often overlooked by larger vessels. These off-the-beaten-path stops reveal the authentic heart of a region, allowing travelers to connect with local life, traditions, and flavors. Whether gliding through the romantic waterways of Europe or the exotic rivers of Asia, a river cruise promises a unique blend of tranquility and discovery, along with the joy of uncovering hidden gems nestled along the waterways.

Cultural Immersion

Want an extraordinary opportunity to delve into the rich tapestry of local cultures, cuisines, and traditions? Look no further than river cruising, allowing you access to the river banks of historic water routes. From savoring authentic regional cuisines prepared by local chefs to partaking in traditional rituals and celebrations, river cruises provide an intimate and authentic connection to the heart of diverse communities.

These immersive experiences extend beyond the guided shore excursions, allowing passengers to interact with locals, witness daily life, and gain a deeper understanding of the unique heritage that shapes each destination. In choosing a river cruise, travelers go on a transformative journey, creating memories that resonate far beyond the water’s edge.

Unique Onshore Experiences

Shore excursions group’s signature touch.

Here at Shore Excursions Group, we are proud to offer a carefully vetted selection of exclusive, offbeat excursions designed for river cruisers. We have a variety of shore options, from cultural immersions to adventurous explorations, as well as tailored experiences catering to a cruiser’s specific desires. And, our small group sizes ensure you enjoy a more intimate, personalized experience. No more run-of-the-mill tours or getting lost in a big crowd.

Top Recommendations for River Cruisers

Seg’s handpicked selection.

Enjoy a curated excursion like no other, designed to delight you with unparalleled experiences as you immerse yourself in the charm of historic villages. Our standout excursions not only showcase the uniqueness of each destination but also provide exceptional value, ensuring an unforgettable journey tailored to river cruise enthusiasts seeking a truly immersive adventure. And each excursion comes with our industry-leading satisfaction and return to ship guarantees. Here are a few examples of our offerings:

Take a ride through Amsterdam’s intricate canal network on this enchanting candlelight cruise , gliding beneath illuminated bridges with the city lights casting a mesmerizing reflection on the shimmering waters. Indulge in the experience as you enjoy wine and fresh cheeses, gaining a unique perspective on the city’s highlights from the incomparable “Venice of the North.”

Explore the verdant scenery of Medoc on an eBike excursion in Bordeaux , France. Cycle through the famed wine region, visiting two prestigious chateaus to uncover the intricacies of wine cultivation. Along the way, take a break for a delightful picnic lunch, showcasing local produce and, naturally, exceptional wines.

Immerse yourself in history at Panina’s Mansion, a cherished relic featuring a theater hall constructed in 1903 as St. Petersburg’s inaugural public theater. Witness the vibrant spectacle of Cossack dancers , adorned in traditional attire, as they captivate you with lively songs and enchanting dance. Experience the energy of the past and be prepared to join in a circle to conclude the performance!

Insider Tips for Shore Excursions

How to make the most of onshore experiences during a river cruise?  Savvy travelers should prioritize thoughtful excursion planning and time management.

First, research the available shore excursions before embarking on your cruise to identify those activities that align with your personal interests. Consider a mix of cultural, historical, and adventure tours to make the most of each destination. When selecting excursions, take into account the duration and  intensity levels to match personal preferences. Additionally, try to set aside some time for  independent exploration, allowing for a more authentic connection with the local culture.

To maximize your time at each port, plan ahead and set priorities for must-see attractions, knowing that you won’t be able to see everything in one visit. And don’t be afraid to ask for tips and recommendations from your fellow travelers, many of whom are likely to cruise rivers at least once a year.

Wear sturdy, comfortable shoes that will make traversing cobblestones or hilly terrain easier. Bring a pre-printed map or area guidebook along with you, incase of spotty internet service. Bonus: printed maps makes it easier for locals to help point you in the right direction, or toward hidden gems.

Speaking of the locals, be sure to engage with them — whether through guided tours, during market visits, or while dining in local restaurants. They will often help you gain a deeper understanding of the destination, as well as providing an overall richer experience.

Opting for river cruising means embracing a personalized, relaxed setting, exploring destinations off the beaten path, and creating lasting memories. It’s a unique and immersive journey beyond typical cruise line offerings, perfect for those seeking something truly special.

Whether it’s indulging in wine tastings along the riverbank or immersing yourself in captivating cultural shows, our river cruise excursions are designed to enhance your river cruise and create lasting impressions. Contact us today to start planning your unforgettable journey.

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The newer, the better: How wheelchair users can travel smoothly

Chris Ricci can walk only short distances at a time, but he has traveled the world on his scooter.

The 57-year-old U.S. Army veteran has limited mobility stemming from a foot injury he sustained in the 1980s and related complications has found cruises an accessible way to explore destinations like Alaska or the Caribbean. Just this month, he, his wife and friends took a week-long Royal Caribbean International cruise to Belize, Honduras and Mexico.

Ricci, who is based in Lakeland, Florida, simply had to drive to Tampa to board the Enchantment of the Seas. “I think it’s pretty easy,” he told USA TODAY. They booked an accessible stateroom for the first time, too.

“It was really big,” said Ricci, who chronicles his cruises and other travels on his YouTube channel, Scootin Around the World.  “I had no problem getting the scooter into the room.”

Cruise ships can offer guests who use mobility devices an accessible, streamlined way to travel. But some extra planning can go a long way toward ensuring the trip goes smoothly. Here’s what to know.

How this adult-only cruise line integrated accessibility into its experiences

Do cruise ships have accessible staterooms for mobility devices?

Cruise lines do offer accessible staterooms, but they’re not all the same. “Make sure that you have the accessible room that's best for you,” said Joy Burns, organization and PR manager at accessible travel booking platform Wheel the World .

For instance, some staterooms may be better suited to motorized wheelchair users, but the setup may not be conducive for passengers who use other kinds of devices, according to her husband, Bert, who has been paralyzed since 1982 and has taken more than 20 cruises.

“If I got a wheelchair-accessible room that's made for a power wheelchair with a Hoyer lift, the bed’s up real high,” he said. “I can’t transfer with a high bed. I use a manual wheelchair, so I’m down low.”

Standard staterooms may also be able to accommodate mobility devices, but guests should familiarize themselves with cruise lines’ requirements.

Passengers booking a standard cabin on Carnival Cruise Line ships must have devices that can fit through a 22-inch-wide doorway, according to its website . The devices must also fold and collapse to allow for safe exit from the room (passengers cannot store mobility devices in corridors or public spaces).

“Guests who bring scooters that are larger than 21" (53.34 cm) wide, or travel with multiple scooters in the same stateroom, must purchase a fully accessible stateroom with a wider doorway (32”, 81.3 cm), or rent a smaller scooter appropriately suited for their stateroom,” the line said on its website. “Guests may be required to have their scooters sized at the time of check-in to ensure it fits in the stateroom.”

Major cruise lines typically have accessibility departments that can help guests navigate the process, according to Sylvia Longmire, an accessible travel writer who runs the blog and travel brand Spin the Globe .

“Talk to the accessibility department to ask the questions and let them know what kind of equipment you're bringing if you're bringing your own stuff,” said Longmire, who has multiple sclerosis and has taken over 30 cruises, most of which have been with a scooter or wheelchair. “Let them know what your ability or disability is, what your level is, what your accessibility requirements are. And that way, they can tell you what kind of cabin you might need, what location, (information) about the ship, and everything before you even call to make the reservation.”

For those booking through a travel agent, she said she “highly” recommends working with someone who has a disability or is an expert in accessible travel.

What cruises are best for guests with mobility devices?

Some destinations may also be better suited to guests with mobility devices than others. 

Once, during a New Zealand cruise, the Burnses’ ship hit some rough water, causing Bert to roll out of the casino and crash into the bar (though no one was hurt). Joy recommended researching the conditions of the seas. ( Click here for USA TODAY’S guide to the best times to cruise by region.)

She added that expedition cruises , which often feature activities that require guests to get on and off Zodiac boats, may not be as accessible.

What cruise ship is best for guests with mobility devices?

New ships tend to have more features that can make a trip easier for guests with mobility devices, said the Burnses and Longmire. Those include automatic sliding doors in public spaces, stateroom locks that allow passengers to wave their key to open the door and pool lifts.

“The newer the ship, the better the accessibility,” said Longmire.

Can I get a mobility device through a cruise line?

Guests can arrange to rent mobility devices through vendors like Scootaround or Special Needs at Sea (Longmire is a contract employee for Scootaround).

Rentals may also be available at the cruise terminal, and some lines have a limited number of scooters and wheelchairs available on the ship, according to Longmire. She estimated rentals can run from roughly $80 to $250 depending on the type of equipment, the length of time guests need it and other factors.

Do cruise lines have accessible excursions?

Yes, but options may be limited. Joy said accessible shore excursions available through cruise lines are “few and far between,” and she and Bert have taken cruises where there were none available through the cruise line at all.

Longmire noted that “cruise lines are entirely dependent on the availability of excursions with whoever they're contracting with.” If a given destination doesn’t have wheelchair taxis, for example, that limits cruise lines’ offerings.

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When they are available through the line, Longmire said many of them are what she calls windshield tours – bus tours with a group of other passengers that might include one or two 15-minute stops to take photos. “And the rest of it is just seeing everything out the window,” she said.

However, she added that cruise lines “get a little bit better” each year about offering those.

Joy said passengers can also book accessible shore excursions through companies like Wheel the World. Longmire has had luck booking shuttles and tours directly through providers in various ports as well, though guests should take care to be back in time before the ship leaves.

Are tender ports accessible?

When it comes to accessibility at tender ports – where guests have to take a small vessel from the ship to shore – Longmire said it’s “not very black and white.” Cruise ships may let guests board tenders and some have technology to help passengers with wheelchairs do so, but the port’s capabilities may be different.

“Just because you're able to get from the ship to the tender doesn't mean that you'll be able to get from the tender to the dock,” said Longmire.

Rules may differ as well, with some lines allowing guests in manual wheelchairs to use tenders but prohibiting motorized devices. She recommended checking with the accessibility department about those policies.

The Burnses, for their part, have generally found tender ports to be inaccessible, and Joy suggested travelers review itineraries to see how many they include. 

Overall, Longmire said her experience on cruises has been “really good,” both for their accessibility and convenience (you can visit multiple places but unpack once, for instance). “I always recommend to wheelchair users for their first travel experience, like, if you don't get seasick and you’re okay with cruises, a cruise is the way to go.”

Nathan Diller is a consumer travel reporter for USA TODAY based in Nashville. You can reach him at [email protected].